Owner’s Manual
HDA100
HDA105
HDA150
HDA180
HDA200
HDA300
HDA330
HDA900
HDA930
Part No. 165D4700P139
Pub. No. 39-5240
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Hotpoint & You,
A Service Partnership.
Ask any Hotpoint appliance owner and they
will tell you we stand behind our products
with unmatched quality service. However,
did you know that most questions result
from simple problems that you can easily
fix yourself in just a few minutes? This
Owner’s Manual can tell you how.
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Operating Instructions
OepaigInstr
Read this Manual
Inside you will find many
helpful hints on how to use and
maintain your dishwasher
properly. Just a little preventive
care on your part can save you a
great deal of time and money
over the life of your dishwasher.
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Troubleshooting Tips
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Review the Section on
Troubleshooting Tips
Before You
Call For Service . . . . . . . . .21–25
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You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.
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Customer Service
If You Need Service
Warranty . . . . . . . . . . . . . . . . .27
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If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center® at
Service Telphone
Numbers . . . . . . . . . .Back Cover
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800.626.2000, 24 hours a day,
7 days a week.
3
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
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WARNING!
For your safety, the information in this manual must be
followed to minimize the risk of fire, explosion, electric
shock, or to prevent property damage, personal injury,
or loss of life.
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WATER HEATER SAFETY
Under certain conditions hydrogen gas may be produced in
a water heater that has not been used for two weeks or
more. Hydrogen gas can be explosive under these
circumstances.
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If the hot water has not been used for two weeks or more, prevent
the possibility of damage or injury by turning on all hot water
faucets and allow them to run for several minutes. Do this before
using any electrical appliance which is connected to the hot water
system. This simple procedure will allow any built-up hydrogen gas
to escape. Since the gas is flammable, do not smoke or use an open
flame or appliance during this process.
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Use your dishwasher only for its intended purpose as
described in this Owner’s Manual.
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PROPER INSTALLATION
AND MAINTENANCE
This dishwasher must be properly installed and located in
accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions sheet with
your dishwasher, you can receive one by calling us toll-free
at the GE Answer Center®, 800.626.2000.
OepaigInstr
■ Connect to a grounded
metal, permanent wiring
system; or run an equipment-
grounding conductor with
the circuit conductors and
connect to the equipment-
grounding terminal or lead
of the appliance.
■ Dispose of discarded
appliances and shipping or
packing material properly.
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■ Do not attempt to repair or
replace any part of your
dishwasher unless it is
specifically recommended in
this manual. All other
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■ Improper connection of the
equipment-grounding
conductor can result in a risk
of electric shock. Check with
a qualified electrician or
service representative if you
are in doubt whether the
appliance is properly
servicing should be referred
to a qualified technician.
■ To minimize the possibility of
electric shock, disconnect
this appliance from the
power supply before
attempting any maintenance.
NOTE: Turning the
dishwasher off does not
disconnect the appliance
from the power supply. We
recommend having a
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grounded.
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qualified technician service
your appliance.
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
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WARNING!
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DO NOT…
■ Do not tamper with controls.
■ Do not allow children to play
inside, on or with this
appliance or any discarded
appliance.
■ Do not abuse, sit on, or stand
on the door or dish rack of
the dishwasher.
■ Do not discard a dishwasher
without first removing the
door of the washing
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compartment.
■ Do not store or use
combustible materials,
gasoline or other flammable
vapors and liquids in the
vicinity of this or any other
appliance.
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WHEN USING YOUR DISHWASHER
■ Use only powder or liquid
detergents or wetting agents
recommended for use in a
dishwasher.
■ Do not touch the heating
element during or
immediately after use.
■ Do not operate your
dishwasher unless all
enclosure panels are properly
in place.
■ Locate sharp items so that
they are not likely to damage
the door seal.
OepaigInstr
■ Load sharp knives with the
handles up to reduce the risk
of cut-type injuries.
■ Close supervision is necessary
if this appliance is used by or
near children.
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■ Do not wash plastic items
unless marked dishwasher
safe or the equivalent. For
plastic items not so marked,
check the manufacturer’s
recommendations.
■ Load light plastic items so
they will not become
dislodged and drop to the
bottom of the dishwasher—
they might come into contact
with the heating element and
be damaged.
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REMEMBER…
Your continued health and safety are important to us.
Please read and follow this Safety Information carefully.
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We want you to remain a happy and healthy part of
our family.
SAVE THESE INSTRUCTIONS
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About the dishwasher control panel.
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You can locate your model number on the tub wall just inside the door.
Throughout this manual, features and appearance may vary from your model.
OFF
START
Model HDA100
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HEATED
DRY ON
HEATED
DRY OFF
3
1
2
OFF
HEAVY WASH
NORMAL WASH
WATER SAVER
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Models HDA150 and HDA180
HEATED
DRY
ON
OFF
DRYING
RINSE & HOLD (HEATED DRY OFF)
3
1 2
OpeaigInstr
OFF
ON
Model HDA200
WATER
SAVER
POTS & NORMAL
HEATED
DRY
PANS
WASH
ips
ON
PLATE WARMER
(HEATED DRY ON)
OFF
RINSE & HOLD (HEATED DRY OFF)
3
2
1
1
OFF
ON
Model HDA300 and HDA330
WATER SAVER
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HEATED
DRY
POTS & NORMAL
WASH TEMP BOOST
ON OFF
PANS
WASH
ON
OFF
PLATE
WARMER
(HEATED DRY ON)
RINSE & HOLD (HEATED DRY OFF)
1
3
1 2
2
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START
START DELAY
(HOURS)
Model HDA900 and HDA930
2
4
HOURS
DELAY
HEATED HEATED
LIGHT
WASH
WATER
SAVER
ENERGY
SAVER
POTS & NORMAL
PANS WASH
WASH
DRY
6
OFF
C
PLATE
WARMER
(HEATED DRY ON)
RINSE & HOLD (HEATED DRY OFF)
3
1
1
2
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Control Settings
Cycles
1
POTS & PANS/ For heavily soiled dishes or cookware with dried-on
HEAVY WASH or baked-on soils. Everyday dishes may be included.
This cycle will not remove burned-on foods.
OepaigInstr
NORMAL WASH For loads of everyday dishes, glasses and cookware
with medium soils. NOTE: Many dishes have lighter
soil than normal. Choosing a cycle other than
NORMAL WASH will save energy and water.
LIGHT WASH/ For dishes with light soils.
WATER SAVER
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RINSE & HOLD For rinsing partial loads that will be washed later.
Do not use detergent.
PLATE WARMER For warming clean dishes and serving plates. This
cycle will take approximately 32 minutes.
■ Make sure the Dial is at the OFF position.
■ Latch the door.
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Energy Options
2
3
WASH TEMP
BOOST ON/
HEATED WASH
Provides extra heat for best performance. It is used
best with heavily-soiled dishes.
WASH TEMP
BOOST OFF
Turns TEMP BOOST off.
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HEATED DRY/ Turns the drying heater on for fast drying. This cycle
HEATED DRY ON will extend the time to your wash cycle.
HEATED DRY
OFF
Shuts off the drying heat option. Dishes air dry
naturally and energy is saved.
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ENERGY SAVER Turns all Options off.
Start
Slowly turn the Dial to the START or ON position. Don’t
turn it past the START or ON position, or you could
accidentally miss a rinse. There is a time delay between
start-up and water fill so you will not hear any wash
action right away.
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About the dial cycles.
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Rinse & Hold (HDA150, HDA180, HDA200, HDA300, HDA330,
HDA900 and HDA930 only)
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OFF
ON
WATER
SAVER
For rinsing partial loads that will be washed later. Do not
use detergent.
1 Make sure HEATED DRY OFF is selected.
2 Be sure the door is unlatched.
3 Slowly turn the Dial to RINSE & HOLD.
4 Latch the door to start the cycle.
PLATE
WARMER
(HEATED DRY ON)
RINSE & HOLD (HEATED DRY OFF)
uctions
OpeaigInstr
Start Delay (HDA900 and HDA930 only)
START
START DELAY
(HOURS)
2
The START DELAY will allow you to delay the start
time of any cycle not on the Dial automatically for up
to 6 hours.
4
6
OFF
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1 Be sure the door is unlatched.
PLATE
WARMER
(HEATED DRY ON)
RINSE & HOLD (HEATED DRY OFF)
2 Select the wash cycle and Option you want.
Slowly turn the Dial to desired time. The CYCLE ON
3
light will come on.
4 Latch the door to start the cycle.
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Plate Warmer (HDA200, HDA300, HDA330, HDA900 and
HDA930 only)
OFF
ON
WATER
SAVER
For warming clean dishes and serving plates. This cycle
will take approximately 32 minutes.
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PLATE
1 Load clean dishware to be warmed.
WARMER
(HEATED DRY ON)
RINSE & HOLD (HEATED DRY OFF)
2 Select HEATED DRY ON.
3 Be sure the door is unlatched.
4 Slowly turn the Dial to PLATE WARMER.
5 Latch the door to start the cycle.
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Heavy, Normal & Water Saver (HDA150 and HDA180
only)
OFF
HEAVY WASH
NORMAL WASH
WATER SAVER
1 Be sure the door is unlatched.
Slowly turn the dial to the cycle you want. Don’t
turn it past this position, or you could accidentally
miss a rinse.
2
OepaigInstr
DRYING
RINSE & HOLD (HEATED DRY OFF)
3 Select any options.
4 Latch the door to start the cycle.
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Cycle Sequence
Water
Time
Cycles
(approx.)
(approx.)
63 min.
57 min.
57 min.
63 min.
55 min.
11 min.
Cycle Sequence
POTS & PANS
HEAVY WASH
NORMAL WASH
LIGHT WASH
WATER SAVER
RINSE & HOLD
10. 0 gal.
10.3 gal.
8.5 gal.
7.7 gal.
6.6 gal.
3.6 gal.
Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
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Drying Options:
HEATED DRY ON. Available on all wash cycles except
RINSE & HOLD. Add approximately 32 minutes to the
cycle.
HEATED DRY OFF. Drying heater is turned off. Dishes dry
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naturally.
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Using the dishwasher.
Check the Water Temperature
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The entering water must be at least 120°F. and not more than
150°F., for effective cleaning and to prevent dish damage. Check
the water temperature with a candy or meat thermometer. Turn on
the hot water faucet nearest the dishwasher, place the thermometer
in a glass and let the water run continuously into the glass until the
temperature stops rising. Adjust your water heater, if needed.
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Using a Rinse Agent
A rinse agent, such as JET-DRY, makes water flow off the dishes
quickly thereby reducing water spotting.
Fill the rinse agent dispenser
until it reaches the bottom of lip
inside the opening. Replace cap.
OpeaigInstr
To check if rinse agent is needed,
remove the cap and look into the
dispenser. On some models, the
dispenser can be checked by
pressing the clear center of the
fill cap 2 or 3 times. If rinse agent
fills the center of the fill cap, you
have enough.
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A full dispenser should last about 3 months.
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If rinse agent spills, wipe it up immediately. It can keep your detergent
from working.
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Proper Use of Detergent
Use only detergent specifically made for use in dishwashers. Keep
your detergent fresh and dry. Don’t put powder detergent into the
dispenser until you’re ready to wash dishes.
The amount of detergent to use depends on whether your water is
hard or soft. With hard water, you need extra detergent. With soft
water, you need less detergent.
OepaigInstr
Protect your dishes and dishwasher by contacting your water
department and asking how hard your water is. Twelve or more
grains is extremely hard water. A water softener is recommended.
Without it, lime can build up in the water valve, which could stick
while open and cause flooding. Too much detergent with soft water
can cause a permanent cloudiness of glassware, called etching.
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You’ll find two detergent dispensers on the
Open Cup
inside door of your dishwasher. All wash cycles
require detergent in the main cup. Wash cycles
with two washes will also use the open cup.
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Be sure the Dial is at OFF position before
adding detergent. Otherwise, the detergent
cup will not close and latch properly. Add
Main Cup
detergent then close the main cup.
NOTE: To open detergent cup after it has
been closed, simply turn the detergent cup
handle counter-clockwise until it releases. A
snapping sound may be heard.
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Forget to Add a Dish?
A forgotten dish can be added any time before the main wash.
1 Push the door latch to the left.
Once the water calms, open the door. Steam may rise out of the
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dishwasher.
3 Add forgotten dishes.
4 Close the door and push the latch to the far right.
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Loading the dishwasher racks.
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For best dishwashing results, follow these loading guidelines. Features and
appearance of racks and silverware baskets may vary from your model.
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Upper Rack
The upper rack is for glasses, cups and saucers.
Cups and glasses fit best along the sides. This is
also a secure place for dishwasher-safe plastics. A
cup shelf (on some models) may be placed in the
up or down position to add flexibility. The upper
rack is good for all kinds of odd-shaped utensils.
Saucepans, mixing bowls and other items should
be placed face down.
uctions
Secure larger dishwasher-safe plastics over two fingers
when possible.
Make sure small plastic items are secure so they can’t fall
onto the heating element.
OpeaigInstr
The Wash Tower
Keep the center area clear in the lower rack.
ips
The wash tower rises through the center of the
lower rack during the wash and rinse portions of
the cycle.
Don’t block it or load tall things next to it.
Also, be careful not to let a
portion of an item such as a pot or
dish handle extend through the
bottom rack. This could block the
wash arm and cause poor washing
results.
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Lower Rack
When loading the lower rack, do not load large platters or
trays in the front right corner. They may prevent detergent
from circulating during the wash cycle.
OepaigInstr
The lower rack is best used for plates, saucers,
and cookware. Large items such as broiler pans
and racks should go along the sides. Load
platters, pots and bowls along the sides, in
corners, or in the back. The soiled side of items
should face the center of the rack.
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Silverware Basket
Put flatware in the removable basket with fork
and knife handles up to protect your hands. Place
spoons in the basket with handles down. Mix
knives, forks and spoons so they don’t nest
together. Distribute evenly. Small plastic items,
such as measuring spoons and lids from small
containers, should go in the bottom of the
silverware basket with silverware on top.
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A security cell cover (on some
models) hinged in some
handles can be lowered to
either side to secure
Don’t let any
item extend
through bottom.
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lightweight items from the
effects of the vigorous
wash action.
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Changing color panels.
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If you are redecorating, you can change your dishwasher’s front
panel to match or blend with your new colors by flipping it over.
Each side of each panel is a different color. You may also paint a
panel with a color of your own choice.
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WARNING!
■ Wear gloves when handling door panels. Failure to do so can
cause serious cuts.
■ Do not operate dishwasher while changing panels.
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Changing the Door Panel
Take out trim screws on either side of the
1
dishwasher door. Remove the side trim.
Slide the door panel out. (Careful—edges may
be sharp.)
2
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Turn the door panel around and put the color you
want in front.
3
4 Replace the door panel, side trim and screws.
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NOTE: Do not operate dishwasher while changing panels
or when bottom panel is removed.
Top
Mounting
Screw
Changing the Bottom Panel
Top
Trim
1 Remove the bottom panel attachment screws.
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2 Remove the top mounting screws.
Take out the top trim screws and remove the top
trim.
3
Slide the color panel(s) up and out and put the
color you want in front.
Bottom Panel Attachment Screws
4
5 Replace the top trim and screws.
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6 Replace the entire assembly by reversing the steps.
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Cut-Out Order Form for HDA300 & HDA900
If you have redecorated and the color panels in your dishwasher do
not blend with your new color scheme you may order an additional
color panel without charge.
Specify the color panel when ordering.
GPF24 White/Almond
GPF26 Harvest/Black
Fold Here
Name:
Address:
City:
State:
Zip Code:
Model No.:
Serial No.:
Date Purchased:
Use tape, not staple
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1 8
Name:
Address:
City, State:
Zip:
PLACE
STAMP
HERE
c/o Dri-View Mfg.
4706 Allmond Ave.
Louisville, KY 40209
Tape Closed
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Wood panel trim kits are available at an extra cost by calling, toll-free,
800-626-2002. Your order will be sent directly to your home. VISA,
MasterCard and Discover cards are accepted.
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Optional Accessories
Wood panel trim kits contain trim and instructions for adding a
decorative wood door panel and bottom panel to match kitchen
cabinets. You supply the wood panels which should be no thicker
than 1/4″
OepaigInstr
Specify the trim number when ordering.
GPF40BC (Chrome Trim & Screws)
GPF40BK (Black Trim)
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GPF40WH (White Trim)
GPF40AD (Almond)
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Caring for the dishwasher.
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To clean the control panel use a lightly dampened cloth then dry
thoroughly. To clean the exterior use a good appliance polish wax.
Never use sharp objects, scouring pads or harsh cleaners on any
part of the dishwasher.
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Protect Against Freezing
If your dishwasher is left in an unheated place during
the winter, ask a service technician to:
Cut off electrical power to the dishwasher. Remove
fuses or trip circuit breaker.
1
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Turn off the water supply and disconnect the water
inlet line from the water valve.
Sump cover screws
2
Drain water from the inlet line and water valve.
(Use a pan to catch the water.)
3
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4 Reconnect the water inlet line to the water valve.
Remove the plastic sump cover in the tub
bottom and use a sponge to soak up water in the
rubber boot.
5
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Two types of
air gaps
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher against water
backing up into it if a drain clogs. The air gap is not a
part of the dishwasher. It is not covered by your
warranty. Not all plumbing codes require air gaps, so
you may not have one.
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The air gap is easy to clean.
Check the air gap any time your
Turn off the dishwasher and lift off the chrome
1
dishwasher isn’t draining well.
cover.
2 Unscrew the plastic cap and clean with a toothpick.
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Before you call for service…
Troubleshooting Tips
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Review the charts on the following pages first and you may not
need to call for service.
Problem
Possible Causes
What To Do
Dishwasher won’t run
Fuse is blown, or the
circuit breaker tripped
• Replace fuse or reset
circuit breaker. Remove
any other appliances from
the circuit.
OepaigInstr
Noise
Some of the sounds
you’ll hear are normal
• Soft food disposal
shredding action.
• Drain valve opening to
pump water out.
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• Timer control as cycle
progresses.
• Detergent cup opening.
• The motor stopping during
the drying period.
Utensils are not secure
in the rack or something
small has dropped into
the rack
• Make sure everything is
secured in dishwasher.
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Motor hums
• Dishwasher has not been
used on a regular basis. If
you do not use your
dishwasher often, set it to
fill and pump out once
every week. This will help
keep the seal moist and
the garbage disposer clear.
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Detergent cup lid
won’t latch
Dial is not in the OFF
position
• Turn the Dial to OFF
and slide the door latch to
the left.
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Detergent left in
dispenser cups
Dishes are blocking the
detergent cups
• Reposition the dishes.
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Before you call for service…
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Troubleshooting Tips
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Problem
Possible Causes
What To Do
Water standing in
the bottom of the tub
This is normal
• A small amount of clean
water around the outlet on
the tub bottom at the back
of the tub keeps the water
seal lubricated.
uctions
Water won’t pump
out of the tub
Drain is clogged
• If you have an air gap,
clean it.
• Check to see if your kitchen
sink is draining well. If not,
you may need a plumber.
• If the dishwasher drains
into a disposer, run
disposer clear.
OpeaigInstr
Suds in the tub
Correct detergent
wasn’t used
• Use only automatic
dishwasher detergents to
avoid sudsing.
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• To remove suds from the
tub, open the dishwasher
and let suds evaporate.
Add 1 gallon of cold water
to the tub. Close and latch
the dishwasher. Pump out
water by slowly turning the
Dial until a drain period
is reached. Repeat if
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necessary.
Rinse agent
was spilled
• Always wipe up rinse agent
spills immediately.
Steam
This is normal
• Steam comes through the
vent by the door latch
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during drying and when
water is being pumped out.
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Problem
Possible Causes
What To Do
Stained tub interior
Detergent with
colorant was used
• Some detergents contain
colorant (pigment or dyes)
that will discolor the tub
interior with extended use.
Check the detergent cup
for signs of any
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discoloration. If cup is
discolored, change to
detergent without any
colorant.
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Dishes don’t dry
Low inlet water
temperature
• Make sure inlet water
temperature is correct.
Rinse agent dispenser
is empty
• Check the rinse agent
dispenser.
Dishes and flatware
not clean
Inlet water temperature
is below 120°F.
• Raise the water heater
temperature to 120°F.
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Water pressure is
temporarily low
• Turn on a faucet. Is water
coming out more slowly
than usual? If so, wait until
pressure is normal before
using your dishwasher.
Air gap is clogged
• Clean the air gap.
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Improper rack loading
• Make sure large dishware
does not block the
detergent dispenser or the
wash arm.
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Before you call for service…
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Troubleshooting Tips
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Problem
Possible Causes
What To Do
Spots and filming
on glasses and
flatware
Extremely hard water
• To remove stubborn spots
from glassware:
Low inlet water
temperature
1 Remove all metal
utensils from the
dishwasher.
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Overloading the
dishwasher
2 Do not add detergent.
3 Select the longest cycle.
4 Start the dishwasher and
allow to run for 18 to 22
minutes. Dishwasher will
now be in the main wash.
5 Open the door and pour
2 cups (500 ml) of white
vinegar into the bottom of
the dishwasher.
Improper loading
Old or damp powder
detergent
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Rinse agent dispenser
empty
6 Close the door and allow
to complete the cycle.
If vinegar rinse doesn’t
work: Repeat as above,
except use 1/4 cup (60 ml)
of citric acid crystals
Too little detergent
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instead of vinegar.
Cloudiness on
glassware
Combination of soft
water and too much
detergent
• This is called etching and
is permanent. To prevent
this from happening, use
less detergent if you have
soft water. Wash glassware
in the shortest cycle that
will get them clean.
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Water temperature
entering the dishwasher
exceeds 150°F.
• Lower the water heater
temperature.
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Black or gray
marks on dishes
Aluminum utensils have
rubbed against dishes
• Remove marks with a mild,
abrasive cleaner.
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SeatyInfor
mtaion
Problem
Possible Causes
What To Do
Yellow or brown film
on tub
Tea or coffee stains
• Remove the stain by hand,
using a solution of 1/2 cup
bleach and 3 cups warm
water.
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WARNING
Before cleaning interior,
wait at least 20 minutes
after a cycle for the
heating element to cool
down. Failure to do so can
result in burns.
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An overall yellow or
brown film can be caused
by iron deposits in water
• A special filter in the water
supply line is the only way
to correct this problem.
Contact a water softener
company.
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White film on inside
surfaces
Hard water minerals
• To clean the interior, apply
dishwasher detergent to a
damp sponge. Wear
rubber gloves. Do not use
any type of cleanser other
than dishwasher detergent
because it may cause
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foaming or sudsing.
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Notes
mation
SaetyInfor
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SeatyInfor
Hotpoint Dishwasher Warranty
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. For service,
call 800-GE-CARES.
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For The Period Of:
We Will Replace, At No Charge To You:
One Year
From the date of the
original purchase
Any part of the dishwasher which fails due to a defect in
materials or workmanship. During this full one-year
warranty, we will also provide, free of charge, all labor,
and in-home service to replace the defective part.
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Ten Years
From the date of the
original purchase
The tub or door liner, if it fails to contain water due to a
defect in materials or workmanship such as cracking,
chipping, peeling or rusting. During this full ten-year
warranty, we will also provide, free of charge, all labor,
and in-home service to replace the defective part.
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What Is Not Covered:
■Service trips to your home to teach you ■ Damage to the product caused by
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how to use the product.
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accident, fire, floods or acts of God.
■ Improper installation.
■ Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
■ Replacement of house fuses or
resetting of circuit breakers.
■ Cleaning or servicing of the air gap
device in the drain line.
■ Failure of the product if it is
abused, misused, or used for other
than the intended purpose or used
commercially.
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This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to
your home.
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Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
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Service Telephone Numbers.
mation
GE Answer Center® 800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
SaetyInfor
In-Home Repair Service 800-GE-CARES (800-432-2737)
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
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TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, Braille controls for a variety of GE
appliances and a brochure to assist in planning a barrier-free
kitchen for persons with limited mobility.
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Service Contracts 800-626-2224
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
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Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
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Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE, follow
these three steps. First, contact the people who serviced your
appliance. Next, if you are still not pleased, write all the details—
including your phone number—to: Manager, Consumer Relations,
GE Appliances, Appliance Park, Louisville, KY 40225. Finally, if your
problem is still not resolved, write:
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CustomSer
Major Appliance Consumer Action Program
20 North Wacker Drive, Chicago, IL 60606.
Printed in Louisville, KY 11-96 CG
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