Honeywell Door 6271 User Manual

ADEMCO 6271 Series  
TouchCenter Keypads  
User Guide  
K6249V3 3/09 Rev. A  
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Table of Contents (Cont'd)  
In Case of Carbon Monoxide Alarm.......................................................... 31  
Silencing and Clearing a Carbon Monoxide Alarm .................................... 31  
USER CODE SETUP ..................................................................................... 33  
Introduction to User Code Setup .............................................................. 33  
Authority Levels....................................................................................... 33  
How to Access User Setup ...................................................................... 34  
How to Add a User .................................................................................. 35  
How to Delete a User............................................................................... 38  
How to Edit a User................................................................................... 39  
ADVANCED SYSTEM FEATURES ................................................................ 40  
Introduction to Advanced System Features............................................... 40  
Console Emulation Mode......................................................................... 40  
How to Enter Console Emulation Mode .................................................... 41  
VOICE MESSAGES (6271V/6271CV ONLY) .................................................. 42  
Introduction to Recording and Retrieving Messages.................................. 42  
Recording a Voice Message .................................................................... 43  
Retrieving and Deleting a Voice Message ................................................ 44  
SUMMARY OF LED OPERATION.................................................................. 45  
LED Operation ........................................................................................ 45  
TOUCHCENTER SETUP ............................................................................... 46  
How to Access TouchCenter Setup Options ............................................. 46  
How to Access Setup............................................................................... 46  
How to Adjust the Contrast ...................................................................... 47  
How to Adjust the Volume........................................................................ 47  
How to Select Screen Backlight Off Activation Time.................................. 48  
How to Select Homepage After Time........................................................ 49  
How to Set the Time and Date ................................................................. 51  
Setting Daylight Savings Time........................................................... 51  
Setting Current Time......................................................................... 53  
OPERATING MODES.................................................................................... 57  
Operating Modes (Chime, Voice, and Voice Chime).................................. 57  
Language Selection.......................................................................... 57  
How to Access Operating Modes ............................................................. 58  
How to Access Language Selection................................................... 59  
MAINTAINING YOUR SYSTEM ..................................................................... 60  
How to Clean your TouchCenter .............................................................. 60  
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Table of Contents  
Routine Care........................................................................................... 61  
GLOSSARY................................................................................................... 62  
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About the TouchCenter  
Introduction  
Congratulations on your ownership of a Honeywell Security System.  
You've made a wise decision in choosing it, for it represents the latest  
in security protection technology today.  
This security system offers you burglary protection and may  
provide fire, carbon monoxide and emergency protection. To  
realize the full potential of the system, it is important that you  
feel comfortable operating it. Your system may consist of one or  
more of the following TouchCenter Keypads:  
6271V (Black and white display, and Voice feature with white  
housing)  
6271C (Color display with white housing)  
6271CS (Color display with silver / black housing)  
6271CB (Color display with black housing)  
6271CV (Color display and Voice feature with white housing) One  
or more other keypads for system control  
Various sensors for perimeter and interior burglary protection,  
plus a selected number of strategically placed smoke, carbon  
monoxide or combustion detectors  
Lighting/switching devices.  
NOTE: Models 6271V and 6271CV are available in English only.  
Note: The 6271 Series devices are certified SIA-compliant devices that  
meet SIA specifications for False Alarm Reduction.  
The home lighting feature has not been evaluated by UL.  
U
L
The system uses microcomputer technology to monitor all zones, and  
provides appropriate information for display on the TouchCenter  
and/or other keypads used with the system. Your system may also  
have been programmed to automatically transmit alarm or status  
messages over the phone lines to a central alarm monitoring station.  
The TouchCenter Interface  
The TouchCenter is an intuitive, graphical interface that combines  
security and optionally, home lighting control. With clear, simple  
controls on a touch-screen interface, the entire family will find the  
TouchCenter both easy to learn and easy to use.  
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About the TouchCenter (cont'd)  
As a security and home-automation interface, the TouchCenter may  
be used for:  
Quick and easy security system operation  
Message storage and retrieval (6271V and 6271CV ONLY)  
Home lighting control  
Navigating through the TouchCenter  
Navigation through the TouchCenter typically begins from the  
"Home" screen. This is the TouchCenter’s main default screen  
(starting screen) and is the first screen you will see when the  
TouchCenter is powered up and initialized. It is from this screen that  
you will select from the main menu. Once you have made your  
selection, you will navigate through various sub-menus by touching  
graphical buttons or icons to perform the function you desire.  
About Your Home Screen  
Your "Home" screen is the gateway to your TouchCenter Keypad.  
From this screen you can:  
control your security system, and optionally,  
control your message center (6271V and 6271CV ONLY), and  
control the premises lighting.  
Your "Home" screen is displayed most of the time, except when you  
select another screen option.  
The background and buttons shown on the “Home” screen in this  
manual are for example only. Your system installer may have  
changed the actual background and buttons shown on your “Home”  
screen.  
The Message button applies to the 6271V and 6271CV Only.  
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About the TouchCenter (Cont'd)  
Navigation Icon Descriptions  
To aid in the navigation of the TouchCenter, a set of user-friendly  
icons has been provided. The appearance, function, and location of  
these icons are described below:  
ICON  
LOCATION  
FUNCTION  
"Home"  
screen  
Allows you to record and retrieve voice  
messages. (6271V and 6271CV Only)  
Allows you to turn certain devices on and  
off (if installed and programmed by your  
installer.)  
"Home"  
screen  
Accesses "Arming" screen.  
Note: The lock symbol (and lock color on  
models with Color feature only) indicates  
security system status.  
"Home"  
screen  
Unlocked and green – system disarmed  
Unlocked and yellow – system disarmed  
and a system trouble exists  
Locked and red – system armed  
Upper left  
corner of  
most screens  
Returns you to the TouchCenter "Home"  
screen. This icon is called the Home  
button within the text of this document.  
Upper right  
corner of  
most screens  
Reverts to the last screen viewed. This  
icon is called the Back button within the  
text of this document.  
Displays Emergency functions (as  
programmed by your installer). This icon  
is called the Panic button within the text  
of this document.  
Note: This icon is displayed and active  
on all screens except while in the Clean  
Screen mode and during an LCD Display  
test in Diagnostics.  
Lower right  
corner of  
screen  
Lower right  
corner of  
This icon alerts the user of a Control  
screen (left of Panel Message.  
panic)  
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About the TouchCenter (cont'd)  
TouchCenter "Arming" Screen  
From the "Home" screen, press SECURITY to access the TouchCenter  
"Arming" screen. Use this picture and the table that follows to  
become familiar with the TouchCenter security functions.  
Note: The Voice Status Icon (  
) shown in the above illustration  
indicates that the TouchCenter is a 6271V or 6271CV. This button  
causes the TouchCenter to announce system status if pressed at least  
10 seconds following its last press. Note that Voice must be enabled  
(by the installer) for this button to function correctly during an alarm  
condition.  
ITEM  
AWAY  
FUNCTION  
Press this button to arm when no one will be staying on the  
premises. When armed in AWAY, the system will sound an  
alarm if a protected door or window is opened, or if any  
movement is detected inside the premises. You may leave  
through the entrance door during the exit delay period without  
causing an alarm. You may also re-enter through the entrance  
door, but must disarm the system with your User Code within the  
entry delay period or an alarm will occur.  
STAY  
Press this button to arm when you are staying home, but might  
expect someone to use the entrance door later.  
When armed in STAY, the system will sound an alarm if a  
protected door or window is opened, but you may otherwise move  
freely throughout the premises. Late arrivals can enter through  
the entrance door without causing an alarm, but they must disarm  
the system within the entry delay period or an alarm will occur.  
NOTE (6271V and 6271CV only): On some residential systems, if  
you press the Voice Status Icon while armed in the Stay Mode,  
the exit delay time will restart (if the feature was enabled by your  
installer).  
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About the TouchCenter (Cont'd)  
ITEM  
NIGHT  
FUNCTION  
Press this button to arm when you are staying home and do not  
expect anyone to use the entrance door. Your installer may have  
configured NIGHT Mode differently; have him/her describe the  
actual settings of this mode.  
Multi-  
Check this circle when you want to arm more than one partition.  
Partitions When Multi-Partitions is checked, all partitions within the system  
can be armed at one time (if the user is so authorized). When the  
Arm Multi-Partitions circle does not contain a check mark, each  
partition must be armed individually. Note: This option may not  
be shown for some single partition systems.  
MORE  
Press this button for more Security, Lighting, and TouchCenter  
CHOICES setup features.  
System Troubles  
The “Arming” screen also displays an Icon(s) if a system trouble(s)  
occurs. The system trouble Icon is displayed to the left of the Panic  
button. If a trouble Icon is shown, contact your alarm company. The  
following Icons may be shown as applicable to your system:  
ICON  
MEANING  
AC Loss – The system is not receiving AC power.  
Bell Failure – The system bell or siren has a problem. Note: This Icon  
will be displayed when interfacing with residential panels only.  
Expander Failure – The system has a failure in an expansion module.  
Low Battery – The system battery, that powers the system during an  
AC power loss, is low.  
LRR Supervision Failure – The Long Range Radio or Alarmnet –I  
used to communicate with the central station has a supervision  
failure. Note: This Icon will be displayed when interfacing with  
residential panels only.  
Pager Failure – The system cannot communicate with an assigned  
pager.  
Phone Line 1 Failure – The system is not able to communicate with  
the central monitoring station over the primary phone line.  
Phone Line 2 Failure – The system is not able to communicate with  
the central monitoring station over the secondary phone line.  
Wireless Failure – The system is not able to communicate with its  
wireless devices.  
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System Overview  
Introduction to Your System  
This system offers you burglary protection and may offer fire, carbon  
monoxide and emergency protection. Monitoring is accomplished  
with various contact and motion sensors for perimeter and interior  
burglary protection, plus the system may have strategically placed  
smoke, heat, carbon monoxide or combustion detectors.  
Burglary Protection  
The burglary protection portion of your system must be turned on or  
"armed" before it will sense burglary alarm conditions. Your system  
provides three modes of burglary protection: Away, Stay, and Night,  
and even allows you to “bypass” selected zones of protection while  
leaving the rest of the system armed (e.g. this enables you to arm the  
system but leave upper-story windows open.)  
The system also provides a Chime mode in all keypads, and Voice  
mode in 6271V and 6271CV only, for alerting users to the opening and  
closing of doors and windows even while the system is disarmed.  
Partitions  
This system may be configured to arm and disarm more than one  
area, each as if it had its own control. These areas are called  
partitions. Partitions are used when the user wants to disarm certain  
areas while leaving other areas armed, or to limit access to certain  
areas to specific individuals. Each user of the system can be  
authorized to operate all or only some partitions, and can be given  
different privileges in each.  
Information about Partitions is  
presented later in this document.  
Zones  
Your system's sensing devices have been assigned to various "zones."  
For example, the sensing device on your Entry/Exit door may have  
been assigned to zone 01, sensing devices on windows in the master  
bedroom to zone 02, and so on. These numbers will appear on the  
display, along with an alpha descriptor for that zone (if programmed),  
when an alarm or trouble condition occurs.  
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System Overview (Cont'd)  
Entry/Exit Delays  
Your system has preset time delays, referred to as exit delay and  
entry delay. Whenever you arm your system, exit delay gives you  
time to leave through the designated exit door without setting off an  
alarm. Exit delay begins immediately after entering any arming  
command, and applies to all modes of arming protection. If  
programmed, a slow beeping will sound throughout the exit delay  
period. Additionally if programmed, a rapid beeping may sound  
during the final 10 seconds of the exit delay period.  
Note: 6271V and 6271CV Only – On some systems, pressing the  
Voice Status Icon restarts the exit delay. Refer to your control panel  
User Guide to see if this is applicable on your system.  
Entry delay gives you time to disarm the system when you enter  
through the designated entrance door. But the system must be  
disarmed before the entry delay period ends, or an alarm will occur.  
The keypad will beep during the entry delay period, reminding you to  
disarm the system. Ask your installer about the delay times  
programmed into your system.  
Alarms  
When an alarm occurs, the TouchCenter (and any other keypads) and  
external sounders will sound, and the zone(s) causing the alarm are  
displayed. If your system is connected to a central monitoring station,  
an alarm message will also be sent. To stop the alarm sounding,  
simply disarm the system.  
Memory of Alarm  
When an alarm condition occurs, the number(s) of the zone(s) that  
caused the problem are displayed, along with the type of alarm. These  
remain displayed until cleared.  
Note: If you change screens, the alarm in memory can be viewed and  
cleared by selecting the Display Faults button on the Arming Screen.  
Fire Protection  
The optional fire protection portion of your security system (if used) is  
always on and will sound an alarm if a fire condition is detected.  
Note: If a fire or smoke detector develops a low battery, a “Fire  
Maintenance” message is displayed. To determine which zone is  
causing the problem, go to “Display Faults” to determine which zone  
has the low battery indication.  
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System Overview (cont'd)  
Carbon Monoxide Protection  
The optional carbon monoxide protection portion of your security  
system (if used) is always on and will sound an alarm if a carbon  
monoxide condition is detected.  
Note: If a carbon monoxide detector develops a low battery, a  
“Carbon Monoxide Maintenance” message is displayed. To determine  
which zone is causing the problem, go to “Display Faults” to  
determine which zone has the low battery indication.  
User Codes  
Each user must be assigned a name with a corresponding 4-digit user  
code in order to gain access to various features and functions. Users  
for the system are programmed in a central user setup location that  
provides the specific questions for authorization level, partition  
assignment, and RF button assignment.  
Extended Functionality  
Extended functions are advanced functions that can be accessed  
through a standard alpha keypad or through the console emulation  
mode on your TouchCenter touch screen. Refer to your Control Panel  
User Guide for these features.  
Safe Mode  
The TouchCenter contains a Safe Mode of operation. In the rare event  
that the TouchCenter cannot successfully communicate in its graphic  
mode with the control panel, the Safe Mode is a backup mode that  
ensures that you can communicate with your system. In this mode,  
the TouchCenter operates much like a standard non-graphic keypad  
so that you can control your system until the problem is corrected.  
If this situation occurs, the TouchCenter presents you with a message  
of “Problems detected. Start Keypad in Safe Mode?” and requests a  
“Yes” or “No” response. If you answer with “Yes”, the TouchCenter  
will go into the Safe Mode. If you answer with “No”, the TouchCenter  
will try communicating with the panel again. After 3 consecutive  
times of receiving no response, the TouchCenter will enter the Safe  
Mode automatically.  
Note: Use care when providing the “Yes” or “No” response. Touching  
the screen outside the prescribed area may cause the background to  
come to the front. If this occurs, the Yes/No message that disappeared  
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System Overview (Cont'd)  
will time out in 30 seconds even though it is not visible. Then the  
keypad will reset into the Normal Mode (or Safe Mode if this is the  
third time that the warning message appeared).  
While in the Safe Mode, the Home screen will display the Security  
Button, Panic Button, and a message at the bottom of the screen as  
shown below:  
Note that this is a limited mode of operation. While in this mode:  
You can use the Security button to access the Console Emulation  
Mode of operation to try to clear your faults, disarm the system, or  
enter additional Alpha Keypad commands specified in your panel  
User Guide. You can perform almost all functions that you can  
perform from a standard non-graphic alpha keypad.  
You can press the “Panic” key and generate Emergency Messages  
as defined in the panel's home partition for this TouchCenter.  
The Armed and Ready LEDs on the front of the TouchCenter will  
indicate the TouchCenter’s home partition status. The Message (on  
models with Voice feature) or Trouble (on models without Voice  
feature) LED is not active in the Safe Mode.  
The Chime mode will function in the Safe Mode: however, you will  
not have Voice, Voice Chime, or Message capability if using the  
6271V and 6271CV.  
When in Safe Mode, the lock on the Security button on the Home  
screen will always be shown in the unlocked position. Refer to the  
Armed LED for the true armed status of your system.  
When an alarm occurs in the Safe Mode, it is displayed on the  
Console mode screen only. It will not be shown on the Home screen  
and the lock on the Home screen will not change color – it will  
appear in the unlock position.  
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System Overview (cont'd)  
To Exit the Safe Mode:  
1. Press the ! SAFE MODE ! bar. You will be presented with the  
following popup message:  
2. Select “Yes” to return to the Normal Mode of operation. The  
TouchCenter will reset and normal operation will return as long as  
the original conditions that caused the entry into Safe Mode do not  
still exist.  
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Security System Operation  
Introduction to Security System Operation  
You can arm your system in one of three arming modes: Away, Stay,  
and Night. The following table lists the three different arming modes  
and the results of each.  
FEATURES FOR EACH ARMING MODE  
Arming  
Mode  
Exit  
Delay  
Entry  
Delay  
Perimeter  
Armed  
Interior  
Armed  
Away  
Stay  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
Night*  
Yes (set for Away or  
Stay Mode)  
No (set for Instant or  
Maximum Mode)  
Yes (set for Away  
or Maximum  
Mode)  
No (set for Stay or  
Instant Mode)  
*Your installer may have configured Night Mode differently; have  
your installer write the actual zone settings above.  
How to Arm the System  
Arming the system in any mode is performed in the same way, as  
described below.  
Note: Close all perimeter windows and doors before arming.  
1. From the "Home" screen, press the SECURITY button. The "Arming" screen  
is displayed.  
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Security System Operation (cont'd)  
SCREEN  
ACTION  
2. On the "Arming" screen, press the  
selected arming button.  
Note: If Quick Arm is Not enabled in your  
system, you will receive a message to  
enter your User Code.  
o
The TouchCenter beeps twice  
(Away and Night Maximum Modes) or  
3 times (Stay and Night Instant  
Modes)  
o
a DISARM button appears  
o
a text message appears stating  
which zones are arming and whether  
or not there is an entry delay  
o
the screen changes to display  
the remaining exit delay time, and  
o
an "open lock" appears next to  
the arming buttons as follows:  
Away – Next to the Away button  
Stay – Next to the Stay button  
Instant – Next to the Night button  
Night – Next to the Night button  
Arming (typical)  
o
The exit delay time continues to  
count down to one.  
When exit delay time expires, the screen  
automatically changes to indicate the  
system is "Armed" and the "lock" next to  
the button changes color and to a closed  
lock. The system is now armed in the  
selected mode.  
Armed (typical)  
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Security System Operation (Cont'd)  
How to Arm Multiple Partitions  
Note: Some systems may not have multiple partitions and the “Arm  
Multi-Partitions” button may not be displayed.  
To arm multiple partitions:  
1. From the "Home" screen, press the SECURITY button. The "Arming" screen  
is displayed.  
SCREEN  
ACTION  
2. Make certain the Multi-Partitions button  
is checked.  
3. Press the appropriate arming mode  
button.  
Note: If any zones are bypassed, a  
Display Faults button will also be  
displayed on this screen.  
4. When prompted, enter the user code  
authorized to access other partition(s).  
If the user code is accepted, the system  
displays the partitions that the user has  
access to.  
Note: A user may have access to some or  
all of the available partitions.  
You have two arming options:  
To arm one or more partitions,  
highlight the partition(s) to be armed by  
touching it on the screen, then press  
ARM SELECTED.  
Press ARM ALL to arm all available  
partitions.  
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Security System Operation (cont'd)  
How to Display Faults  
The Display Faults function is used when you see a Not Ready Fault  
message and want to determine where the fault is and what type of  
fault it is.  
To display faults do the following:  
1. From the "Home" screen, press the SECURITY button. The "Arming" screen  
is displayed.  
SCREEN  
ACTION  
2. From the "Arming" screen, press the  
DISPLAY FAULTS button. The "Display  
Faults" screen is displayed showing a  
listing of faulted and/or bypassed zones.  
The following symbols may be displayed  
on the "Display Faults" screen.  
Zone in alarm  
Zone has trouble  
Zone is faulted  
Zone has low battery  
Zone is bypassed  
3. As applicable, take corrective action  
such as closing a window or door to  
correct the fault. If the fault cannot be  
corrected, you may choose to bypass a  
zone by touching the zone to select it and  
pressing the BYPASS SELECTED button  
or bypass all faulted zones by pressing  
the BYPASS ALL button.  
The "User Authorization" screen is  
displayed with the instructions "To  
Bypass Zones, Enter Code".  
Residential systems will not allow you to bypass fire, carbon  
monoxide or emergency zones. On commercial systems, a specified  
user may be allowed to bypass fire, carbon monoxide and system  
zones if the user was enabled by your system installer.  
To bypass zones the system must be disarmed first.  
Limits apply as to how many zones can be bypassed at one time.  
These limits are ten zones on residential and five zones on  
commercial systems.  
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Security System Operation (Cont'd)  
4. Enter your 4-digit user code. The  
"More Choices" screen is displayed  
showing the system status as Ready-  
Bypass  
How to Bypass Zones  
The Bypass function is used when you want to arm your system with  
one or more zones left open. Bypassed zones are unprotected and will  
not cause an alarm when violated while your system is armed.  
Residential systems will not allow you to bypass fire, carbon  
monoxide or emergency zones. On commercial systems, a specified  
user may be allowed to bypass fire, carbon monoxide and system  
zones if the user was enabled by your system installer.  
To bypass zones, the system must be disarmed first.  
Limits apply as to how many zones can be bypassed at one time.  
These limits are ten zones on residential systems and five zones on  
commercial systems.  
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Security System Operation (cont'd)  
To bypass zones do the following:  
1. From the "Home" screen, press the SECURITY button. The "Arming" screen  
is displayed.  
SCREEN  
ACTION  
2. From the "Arming" screen, press the  
MORE CHOICES button. The "More  
Choices" screen is displayed.  
Note: If any zones are bypassed or  
faulted, a Display Faults button will also  
be displayed on this screen.  
3. Press the SHOW ZONES button on  
the "More Choices" screen.  
While the TouchCenter is requesting and  
receiving the zone data from the control  
panel, the screen displays "Please Wait!".  
Then the zones, along with their current  
status, are displayed.  
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Security System Operation (Cont'd)  
SCREEN  
ACTION  
4. Highlight the zone(s) to be bypassed  
by touching it on the screen when the  
zones are displayed.  
5. Press the BYPASS SELECTED  
button. The "User Authorization" screen  
is displayed with the instructions "To  
Bypass Zones, Enter Code".  
Note: If zones have already been  
bypassed, the top of this screen will  
indicate “Ready Bypass” and the screen  
will contain a Clear Bypasses button.  
6. Enter your 4-digit user code. The  
"More Choices" screen is displayed  
showing the system status as Ready-  
Bypass  
7. Press the BACK button to return to the  
“Arming” screen.  
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Security System Operation (cont'd)  
How to Remove Bypassed Zones  
A bypassed zone will automatically be unbypassed when you disarm  
the system. If a zone is bypassed, you can remove the bypass as  
follows:  
SCREEN  
ACTION  
1. View bypassed zones by pressing the  
SHOW ZONES button.  
While the TouchCenter is requesting and  
receiving the zone data from the control  
panel, the screen displays "Please Wait!".  
Then the zones, along with their current  
status, are displayed.  
2. Remove zone bypasses by pressing  
the CLEAR BYPASSES button.  
Note: Bypassed zones are indicated by  
the Bypass icon  
.
3. The "User Authorization" screen is  
displayed with the instructions To Clear  
Bypasses, Enter Code.  
Note: If the system is armed and you  
unbypass a zone, it will disarm the  
system.  
Enter your 4-digit user code. The "More  
Choices" screen is displayed showing the  
system as Ready to Arm.  
Note: This will not occur if any zone(s) is  
open (not ready).  
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Security System Operation (Cont'd)  
How to Clear a Control Panel Message  
When a Control Panel Message is displayed, the user has two options.  
a) User can clear the Control Panel Message immediately, or b) User  
can minimize the window and clear it at a later time. Refer to the  
section below to Hide the Control Panel Message.  
SCREEN  
ACTION  
1. To clear Control Panel Messages,  
press the CLEAR button.  
2. Enter your Authorized Code.  
3. Once your Authorized Code is  
accepted, the Control Panel Message will  
be cleared.  
If the alarm is still present, press CLEAR  
again and then enter your Authorized  
Code again.  
How to Hide a Control Panel Message  
When the Control Panel Message is displayed, press the HIDE  
button to address the condition later.  
SCREEN  
ACTION  
1. Press the HIDE button to clear the  
Control Panel Message later.  
23  
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Security System Operation (cont'd)  
How to Disarm the System  
IMPORTANT: If you return and the main burglary sounder is on,  
DO NOT enter the premises, but call the police from a nearby safe  
location. If you return after an alarm has occurred and the main  
sounder has shut itself off, the TouchCenter will beep rapidly upon  
entering, indicating that an alarm has occurred during your absence.  
LEAVE IMMEDIATELY and CONTACT THE POLICE from a  
nearby safe location.  
The system may be disarmed using either of two methods. One  
method is employed when you enter the premises and the other is  
when you have been in the premises with the system armed (i.e., Stay  
and Night arming modes).  
To disarm the system when entering the premises:  
The TouchCenter will automatically display the Entry Delay Active  
screen when you enter the premises:  
Enter your Code. The partition will be  
disarmed and the "Arming" screen is  
displayed showing the system as Ready  
to Arm.  
Note: If you have a commercial system  
and a time window has been defined for  
when you may disarm the system, the  
system will not disarm if you are outside  
that time window.  
To disarm the system when already in the premises:  
SCREEN  
ACTION  
1. Press the DISARM button on the  
"Armed" screen. The "User Authorization"  
screen is displayed with the instructions  
To Disarm, Enter Code”.  
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Security System Operation (Cont'd)  
SCREEN  
ACTION  
2. Enter your 4-digit user code.  
If the Arm Multi-Partitions button on the  
“Armed” screen is not checked, the  
TouchCenter beeps once, the system will  
disarm, and the "Arming" screen is  
displayed showing the system as Ready to  
Arm or Not Ready Fault if any zone is  
faulted (open).  
If the Arm Multi-Partitions button on the  
“Armed” screen is checked, the Partition  
No. & Description screen is displayed  
listing the partitions to which you have  
access.  
3. Press the DISARM ALL button if you  
wish to disarm the system. The  
TouchCenter beeps once and the "Arming"  
screen is displayed showing the system as  
Ready to Arm or not ready if any zone is  
faulted (open).  
Note: If you wish to disarm only selected  
partitions, you must first highlight the  
partition(s) to be disarmed, then press the  
DISARM SELECTED button. The  
TouchCenter beeps once and the "Arming"  
screen is displayed showing the system as  
Ready to Arm or not ready if any zone is  
faulted (open).  
Note: Once the system is disarmed, the  
TouchCenter will return to the "Home"  
screen after the selected “To Home Page  
After” time has expired. This time is  
selected on the “Setup” screen.  
25  
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Security System Operation (cont'd)  
How to Check the Status of Other Partitions  
This system supports between one and eight Partitions (depending on  
the system.) Partitioning enables a single physical alarm system to  
control up to eight areas of protection (partitions) depending on the  
system you have purchased. Each TouchCenter and other keypad is  
assigned a default partition for display purposes, and will show only  
that partition's information.  
Note: A letter “H” following the partition name or number indicates  
that this is the default partition for the TouchCenter.  
For example, if your physical site is a four-apartment housing unit,  
your alarm system may be configured with four partitions. Each  
apartment’s zones (door, windows, smoke detectors, etc.) are assigned  
to separate partitions, giving each apartment independent  
arming/disarming control of its own partition (area). A landlord or  
manager may be granted access to all partitions, so he/she can control  
the entire system.  
If a user is so authorized, a TouchCenter or other keypad in one  
partition can be used to perform system functions in another  
partition. (Note that only those partitions authorized and  
programmed by the installer can be accessed in this manner.)  
To check the status of other partitions perform the following:  
1. From the "Home" screen, press the SECURITY button. The "Arming" screen  
is displayed.  
SCREEN  
ACTION  
2. Press the "Current Partition" tab (lower  
edge of the screen; in this case it displays  
Main H). The "User Authorization" screen  
is displayed with the instructions “For  
Authorized Partitions, Enter Code”.  
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Security System Operation (Cont'd)  
SCREEN  
ACTION  
3. Enter the code authorized to access  
other partition(s).  
If the code is accepted, the system  
displays the partitions that user has  
access to.  
Note: A code may have access to some  
or all of the available partitions.  
This screen displays the available  
partitions (in this case, Partitions 1 (Main),  
2, and 3), and their current status.  
The current partition is shown at the top of  
the display (in this example, the device is  
attached to Partition 1 (Main H). To  
change this assignment, select the  
appropriate button (e.g. press P2 to  
switch control to Partition 2).  
Note: After leaving this screen when  
using a residential panel, the selected  
partition in the TouchCenter will  
automatically revert back to the  
TouchCenter’s home partition after two  
minutes. When using commercial panels,  
you must select the TouchCenter’s home  
partition to return to it.  
27  
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Security System Operation (cont'd)  
How to Send Emergency Messages  
Emergency messages are optional and may not be available on your  
system. Ask your system installer if emergency messages are  
available on your system.  
The Emergency screen cannot be accessed while running a screen  
diagnostic test or while in the clean screen mode.  
An emergency message for fire, panic, or medical can be sent to the  
central monitoring station from the Emergency screen. The  
Emergency screen can be accessed by activating the "PANIC" Icon  
located on the lower right corner of the screen.  
Once the Emergency screen is accessed, perform the following to  
send an emergency message.  
SCREEN  
ACTION  
On the Emergency screen press and hold  
(for at least 2 seconds) the associated  
alarm button for the type of emergency  
message you want to send (FIRE, PANIC,  
or MEDICAL). When the message is  
sent, the associated "Message Sent"  
statement is displayed in the text box to  
the right of the buttons. You are  
immediately returned to the screen from  
which you pressed the “PANIC” Icon.  
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Security System Operation (Cont'd)  
How to View the Event Log  
Your system has the ability to record various events in a history log  
wherein each event is recorded with the time and date of its  
occurrence. The control panel must be programmed to record various  
system events in installer programming mode.  
To view the Event Log, perform the following:  
1. From the "Home" screen, press the SECURITY button. The "Arming" screen  
is displayed.  
SCREEN  
ACTION  
2. Press the MORE CHOICES button.  
The "More Choices" screen is displayed.  
3. Press the EVENT LOGS button on the  
"More Choices" screen. The "Event Log"  
screen is displayed.  
Note: While TouchCenter is requesting  
and receiving the event log data from the  
control panel, the "Event Log" screen  
displays "Please Wait!".  
The first six events will be displayed.  
To view all items, press the Show More  
button and press the up/down arrows to  
scroll through the event log.  
Notes:  
When All Partitions or All Events  
button is pressed, and more than 100  
events exist, the Show More button  
text will change to read Next>>. If you  
press the Next>> button, a  
<<Previous button will be shown. The  
Next>> and <<Previous buttons will  
show the next 100 or previous 100  
events.  
The Next>> and <<Previous buttons  
will be shown for commercial panels  
only when 100 or more events are in  
the log. They will not be shown for  
residential panels.  
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Fire Alarm System Operation  
Introduction to Fire Alarm System Operation  
Your fire alarm system (if installed) is on 24 hours a day, providing  
continuous protection. In the event of an emergency, the installed  
smoke and heat detectors will automatically send signals to your  
Control/Communicator, triggering a loud interrupted sound from the  
keypad. An interrupted sound will also be produced by optional  
exterior sounders. A FIRE message will appear at your keypad and  
remain on until you silence the alarm.  
In Case of Fire Alarm  
1. Should you become aware of a fire emergency before your  
detectors sense the problem, go to your nearest keypad and  
manually initiate an alarm by pressing the panic key assigned as  
FIRE emergency (if programmed by the installer) and hold down  
for at least 2 seconds.  
2. Evacuate all occupants from the premises.  
3. If flames and/or smoke are present, leave the premises and notify  
your local Fire Department immediately.  
Silencing and Clearing a Fire Alarm  
1. Silence, acknowledge, and clear the alarm by:  
a. For Residential Systems: Press “Touch here to Silence” on  
the display to silence the alarm.  
For Commercial Systems: Enter your code. This will  
silence and acknowledge the alarm and disarm the system (if  
armed).  
b. Press the CLEAR button followed by your code. This will  
acknowledge the alarm and disarm the system (if armed).  
c. Press the DISPLAY FAULTS button on the Arming screen.  
The faulted fire zone will be displayed.  
d. Press the CLEAR button and then enter your code. This will  
clear the Fire Alarm from the system.  
2. If the keypad does not indicate a READY condition after the  
second sequence, press the DISPLAY FAULTS key on the Arming  
screen to display the zone(s) that are faulted. Be sure to check  
that smoke detectors are not responding to smoke or heat  
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Fire Alarm System Operation (Cont'd)  
producing objects in their vicinity. In this case, eliminate the  
source of heat or smoke.  
3. If this does not remedy the problem, there may still be smoke in  
the detector. Clear it by fanning the detector for about 30 seconds.  
4. When the problem has been corrected, clear the display by  
entering the DISPLAY FAULTS button on the Arming screen,  
selecting the fire zone, pressing the CLEAR button and then  
entering your user code.  
Note: Contact your Security Company for servicing if you have  
further problems with your fire system.  
In Case of Carbon Monoxide Alarm  
1. In the event of a carbon monoxide emergency, the CO detector  
will automatically send signals to your Control/Communicator,  
triggering a loud interrupted sound from the keypad. An  
interrupted sound will also be produced by optional exterior  
sounders. EVACUATE ALL OCCUPANTS FROM THE  
PREMISES IMMEDIATELY. Notify your Central  
Station/Security Company immediately and wait for further  
instructions.  
Silencing and Clearing a Carbon Monoxide Alarm  
1. Once all is clear, silence, acknowledge, and clear the alarm by:  
a. For Residential Systems: Press “Touch here to Silence” on  
the display to silence the alarm.  
For Commercial Systems: Enter your code. This will  
silence and acknowledge the alarm and disarm the system (if  
armed).  
b. Press the CLEAR button followed by your code. This will  
acknowledge the alarm and disarm the system (if armed).  
c. Press the DISPLAY FAULTS button on the Arming screen.  
The faulted carbon monoxide zone will be displayed.  
d. Press the CLEAR button and then enter your code. This will  
clear the Carbon Monoxide Alarm from the system.  
2. If the keypad does not indicate a READY condition after the  
second sequence, press the DISPLAY FAULTS key on the Arming  
screen to display the zone(s) that are faulted. Be sure to check that  
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Fire Alarm System Operation (cont'd)  
the carbon monoxide detectors are not responding to gas producing  
objects in their vicinity. In this case, eliminate the source of the leak.  
3. If this does not remedy the problem, there may still be gas in the  
detector.  
4. When the problem has been corrected, clear the display by entering  
the DISPLAY FAULTS button on the Arming screen, selecting the  
carbon monoxide zone, pressing the CLEAR button and then  
entering your user code.  
Note: Contact your Central Station/Security Company for servicing if  
you have further problems with your carbon monoxide system.  
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User Code Setup  
Introduction to User Code Setup  
Each user must be assigned a name with a corresponding 4-digit user  
code in order to gain access to various features and functions. The  
TouchCenter can hold the identity for 10 Users in its memory. If  
additional Users are needed, define the additional Users using the  
Console Emulation Mode.  
Users for the system are programmed in a central user setup location  
that provides the specific questions for authorization levels assigned  
to different users. You may want these users to be the same, but  
there are situations in which you may want a user to have limited  
capabilities. These capabilities are defined by the Authority Level  
assigned each user.  
Authority Levels  
Authority levels define the system functions a particular user can  
perform. Depending on the authority assigned to you, there are  
certain system functions you may be prohibited from performing. The  
following information describes the authority levels that can be  
assigned through the TouchCenter and provides the equivalent  
authority level name that you will find if you are reading your alarm  
system manuals. The authority levels that can be assigned through  
the TouchCenter are as follows:  
Touch-  
Center  
Authority  
Level  
Equivalent System Name  
Functions  
Residential  
Systems  
Commercial  
Systems  
Master  
Can perform all security functions,  
add/delete users in assigned  
partition, program scheduled  
events, and change partition  
master code  
Partition  
Master  
Level 1  
Master  
Normal  
Perform security functions (arm,  
disarm)  
Standard  
User  
Level 3  
Operator A  
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User Code Setup (cont'd)  
Guest  
Can arm the system in assigned  
partitions, but cannot disarm the  
system unless the system was  
armed with this code.  
Note: Do not assign this level if  
Quick Arm is enabled in your  
system.  
Guest  
N/A  
Level 4  
Operator B  
No Access Used to restrict access from a  
partition.  
N/A  
How to Access User Setup  
Access User Setup as follows:  
1. From the "Home" screen, press the SECURITY button. The "Arming" screen  
is displayed.  
SCREEN  
ACTION  
2. Press the MORE CHOICES button.  
The "More Choices" screen is displayed.  
3. Press the SETUP button on the "More  
Choices" screen. The "Setup" screen is  
displayed.  
4. Press the USER SETUP button on the  
“Setup” screen. The User Setup screen  
is displayed.  
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User Code Setup (Cont'd)  
How to Add a User  
Add a user as follows:  
SCREEN  
ACTION  
Note: Three selections are available: add  
a user, edit a user, or delete a user.  
1. To add a user, press the ADD USER  
button. The "User Authorization" screen  
is displayed with the instructions "Enter  
Authorized Code".  
2. Enter your Authorized code. The “User  
Options” screen is displayed.  
Note: The authorized code for adding  
users is dependent upon the system you  
have. Check with your system installer to  
determine who can add users.  
3. Press the box next to Enter User  
Name. The Enter Data keyboard screen  
is displayed.  
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User Code Setup (cont'd)  
SCREEN  
ACTION  
4. Type in the user name (6 characters  
max.) and press the OK button. The  
“User Options” screen is displayed with  
Enter User Code… displayed.  
Notes:  
Use the Shift button for capital letters.  
Use the BS (Backspace) button to  
make corrections.  
The @#$ button is not available for use  
at this time. These characters cannot  
be saved to the control panel.  
5. Touch the box next to Enter User  
Code… The "User Authorization" screen  
is displayed with the instructions Enter 4  
Digits.  
6. Enter the 4-digit code for this user.  
The “User Options” screen is displayed  
with the user’s name and code displayed.  
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User Code Setup (Cont'd)  
SCREEN  
ACTION  
7. Select the partitions and access level  
for this user. After the access level is  
selected, the Allow Arm/Disarm from  
other partitions box becomes available  
when interfacing with commercial panels.  
(On residential panels, this box is  
automatically selected and cannot be  
deselected.)  
If this user is to be able to Arm and  
Disarm from other partitions in commercial  
panels, touch this box.  
8. Touch the box below the User  
Number. The "User Number" screen is  
displayed with the instructions to Enter 3  
Digits.  
Note: When assigning User Numbers for  
residential panels, enter 0 as the first of  
the three digits.  
9. Enter the 3-digit user number for this  
user. The “User Options” screen is  
displayed with the user’s name, number,  
and code displayed.  
10. If this user is assigned an RF button  
zone, touch the box below the RF Button  
Zone. The "RF Button Zone " screen is  
displayed with the instructions to enter 3  
digits. If interfacing to a residential panel,  
enter 0 as the first digit. Enter the RF  
Button Zone number that was previously  
programmed in the control panel. Note  
that the RF Button Zone does not appear  
for every user. The User Options screen  
will be redisplayed.  
11. Press the SAVE button. The system  
will save the configuration. When the  
save is complete, the User Setup screen  
is displayed with the new user’s name  
shown.  
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User Code Setup (cont'd)  
How to Delete a User  
Delete a User as follows:  
SCREEN  
ACTION  
1. From the User Setup screen, touch  
the circle next to the user to be deleted  
and press the DELETE USER button.  
The "User Authorization" screen is  
displayed with the instructions "Enter  
Authorized Code:".  
2. Enter your Authorized code. The  
“Delete Confirmation” screen is displayed.  
Note: The authorized code for deleting  
users is dependent upon the system you  
have. Check with your system installer to  
determine who can delete users.  
3. Press the appropriate button. The  
User Setup screen is displayed.  
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User Code Setup (Cont'd)  
How to Edit a User  
Note: You cannot edit a User’s name. To modify a User name, you  
must delete the User and re-enter User.  
Edit a user as follows:  
SCREEN  
ACTION  
1. From the User Setup screen, touch  
the circle next to the user to be edited and  
press the EDIT USER button. The "User  
Authorization" screen is displayed with the  
instructions "Enter Authorized Code:".  
2. Enter your Authorized code. The “User  
Options” screen is displayed.  
Note: The authorized code for editing  
users is dependent upon the system you  
have. Check with your system installer to  
determine who can edit users.  
3. Select the options needed for this user  
and press the SAVE button. The  
configuration changes are saved and you  
are returned to the User Setup screen.  
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Advanced System Features  
Introduction to Advanced System Features  
While most of the commonly used security functions are available  
from the TouchCenter’s advanced user interface, there are some less  
used, advanced features that can either be accessed through Console  
Emulation mode on the TouchCenter or a standard alpha keypad. To  
use features not supported by the TouchCenter, refer to your Control  
Panel User Guide.  
Console Emulation Mode  
Console Emulation Mode allows you to use a TouchCenter interface  
just as you would a regular system keypad. All commands shown in  
Console Emulation mode can also be executed from a standard alpha  
keypad.  
Notes:  
It is recommended that you do not use the Console Emulation  
Mode to enter GOTO commands. Unsatisfactory operation may  
result from issuing GOTO commands in Console Emulation.  
Two button panics (1 & *, 3 & #, and * & #) do not function in the  
Console Emulation Mode. The A, B, C, and D buttons do function if  
programmed as panic keys. Check with your system installer for  
details.  
Commercial systems with Alpha keypads have a feature where if  
you press a key for 5 seconds, you will receive self help messages  
about the pressed key or holding the * key for 5 seconds will  
provide zone descriptors. These features do not function in the  
TouchCenter as all key presses are instantaneous.  
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Advanced System Features (Cont'd)  
How to Enter Console Emulation Mode  
To access the TouchCenter "Keypad," do the following:  
1. From the "Home" screen, press the SECURITY button. The "Arming" screen  
is displayed.  
SCREEN  
ACTION  
2. Press the MORE CHOICES button.  
The "More Choices" screen is displayed.  
3. Press the CONSOLE MODE button on  
the "More Choices" screen. The "Keypad"  
screen is displayed.  
4. Perform functions as you would from a  
regular alpha keypad.  
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Voice Messages (6271V/6271CV Only)  
Introduction to Recording and Retrieving Messages  
The 6271V and the 6271CV provide the capability of recording voice  
messages for others on the premises. The number of messages is not  
limited; however, the total time of all messages added together cannot  
exceed 262 seconds.  
Note: The voice messages are stored in the memory of the 6271V and  
6271CV. All messages will be lost if the 6271V and 6271CV loses  
power or if it is reset.  
Voice messages are recorded and retrieved using the “Message  
Center” screen. The below illustration identifies the various areas  
and buttons on the “Message Center” screen.  
MESSAGE LIST  
WINDOW  
PLAY MESSAGE  
VOLUME  
ADVANCE ONE  
MESSAGE AND  
PLAY  
BACKUP ONE  
MESSAGE AND  
RECORD  
PLAY  
DELETE  
STOP  
RECORDING TIME  
REMAINING (SECONDS)  
6271CV-001-V1  
Message Center Screen  
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Voice Messages (Cont'd)  
Recording a Voice Message  
To record a voice message, do the following:  
1. From the "Home" screen, press the Message button. The "Message  
Center" screen is displayed.  
2. Press the Record button and record your message while staying  
within approximately one foot of the TouchCenter and speaking at a  
normal voice volume. As you are recording your message, the  
remaining time counter counts down to indicate the total remaining  
time available and a “Recording New Memo…” message is displayed  
above the message list window.  
3. Press the Stop button when you are done recording the message.  
The message indicator will be flashing and the message will be listed  
in the message list window.  
4. To record additional messages, repeat steps 2 and 3 above or to exit, press  
the BACK or HOME button and the “Home” screen will be displayed.  
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Voice Messages (Cont'd)  
Retrieving and Deleting a Voice Message  
To retrieve a voice message, do the following:  
1. From the "Home" screen, press the MESSAGE button. The "Message  
Center" screen is displayed.  
SCREEN  
ACTION  
2. Select the message you wish to listen  
to by touching it in the message list and  
then pressing the Play Message button.  
As the message is being played, a “Play  
(x): Voice Memo…” message is displayed  
above the message list window.  
When the end of the message is reached,  
the playback will stop.  
3. To listen to the next message, press  
the Advance One Message and Play  
button.  
Note: At any time you may highlight a  
message you want to listen to and press  
the Play Message button as described in  
step 2 above.  
4. If you wish to delete messages, press  
the Delete button. The “Delete Memo”  
screen will be displayed. You can press  
the Del Selected button to delete only the  
currently selected message and return to  
the “Message Center” screen, Del All  
button to delete all messages and return  
to the “Message Center” screen,  
or the Cancel button to return to the  
“Message Center” screen without deleting  
any messages.  
5. To exit, press the BACK or HOME  
button and the “Home” screen will be  
displayed.  
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Summary of LED Operation  
LED Operation  
The TouchCenter has three LEDs labeled - ARMED, READY and  
TROUBLE (6271C, 6271CS and 6271CB) or MESSAGE (6271V and  
6271CV). The ARMED LED is red, READY LED is green and  
TROUBLE or MESSAGE LED is yellow. Each LED's on and off state  
has different meanings as described below.  
LED  
DESCRIPTION  
ARMED  
READY  
ON – Security system is armed.  
OFF – Security system is not armed.  
ON – Security system is disarmed and ready to arm.  
OFF – Security system is armed or disarmed but not  
ready. If disarmed, faults or troubles are present.  
MESSAGE  
(Voice  
FLASHING – The system contains new message(s)  
for the User  
models only)  
OFF – No new messages.  
TROUBLE  
(non-Voice  
models only)  
ON – The Security System has one or more  
Trouble(s).  
OFF – No Trouble.  
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TouchCenter Setup  
How to Access TouchCenter Setup Options  
Setup allows you to make changes to the way your TouchCenter is  
operating. The options that can be changed are:  
Adjust the touch screen contrast  
Adjust the TouchCenter sounder volume  
Change the time interval that must pass prior to the TouchCenter  
turning off the touch screen backlight  
Change the time interval that must pass prior to the TouchCenter  
returning to the “Home” screen  
Additionally, you may enter the User Setup screen, Advanced  
Setup screen (if enabled by your system installer), or Clean Screen  
(maintenance mode) from the "Setup" screen by pressing the  
corresponding button.  
The “Advanced Setup” button may provide access to additional options  
if enabled by your system installer. Ask your system installer to explain  
any options accessible with this button.  
How to Access Setup  
Access the "Setup" features as follows:  
1. From the "Home" screen, press the SECURITY button. The "Arming" screen  
is displayed.  
SCREEN  
ACTION  
2. Press the MORE CHOICES button.  
The "More Choices" screen is displayed.  
3. Press the SETUP button on the "More  
Choices" screen. The "Setup" screen is  
displayed.  
46  
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TouchCenter Setup (Cont'd)  
How to Adjust the Contrast  
To increase the contrast, move the slide bar above the current  
contrast setting.  
To decrease the contrast, move the slide bar below the current  
contrast setting.  
If you have made any changes in the contrast settings, when you exit  
this screen you will be presented with a pop-up asking if you want to  
remember the new settings.  
CONTRAST  
SLIDE BAR  
INDICATOR  
VOLUME  
SLIDE BAR  
INDICATOR  
Touch Screen Contrast and Volume Controls  
How to Adjust the Volume  
To increase the volume, move the slide bar above the current volume  
setting.  
To decrease the volume, move the slide bar below the current volume  
setting.  
If you have made any changes in the contrast settings, when you exit  
this screen you will be presented with a pop-up asking if you want to  
remember the new settings.  
47  
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TouchCenter Setup (Cont'd)  
How to Select Screen Backlight Off Activation Time  
When the TouchCenter is not active, it will automatically turn the  
backlight off after the selected backlight off time has expired (unless  
“Never” option is selected). To select the screen backlight time, do the  
following:  
SCREEN  
ACTION  
1. On the "Setup" screen, press the  
Backlight Off After: "arrow" button. A  
drop-down list displaying the time period  
options is displayed.  
2. Select the time period option you want  
by pressing it. The drop-down list closes  
automatically and the selection is  
displayed.  
Note: Additional options can be viewed  
by using the up/down "arrows" to scroll  
through the time period options.  
3. Press either the "Home" or "Back"  
button. A Settings Changed! pop-up  
window is displayed asking “Remember  
New Settings?“ Select Yes to save the  
change or No to discard the change.  
When the Update is complete the  
TouchCenter goes to the "Home" screen  
or "More Choices" screen depending on  
whether you pressed the "Home" or  
"Back" button, respectively.  
48  
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TouchCenter Setup (Cont'd)  
How to Select Homepage After Time  
When the TouchCenter is not active, it will automatically return to  
the “Home” screen after the selected To Homepage After time has  
expired (unless “Never” option is selected).  
Homepage After time, do the following:  
To select the To  
SCREEN  
ACTION  
1. On the "Setup" screen, press the To  
Homepage After "arrow" button. A drop-  
down list displaying the time period  
options is displayed.  
2. Select the time period option you want  
by pressing it. The drop-down list closes  
automatically and the selection is  
displayed.  
49  
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TouchCenter Setup (Cont'd)  
SCREEN  
ACTION  
3. Press either the "Home" or "Back"  
button. A Settings Changed! pop-up  
window is displayed asking “Remember  
New Settings?“ Select Yes to save the  
change or No to discard the change.  
When the Update is complete the  
TouchCenter goes to the "Home" screen  
or "More Choices" screen depending on  
whether you pressed the "Home" or  
"Back" button, respectively.  
50  
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TouchCenter Setup (Cont'd)  
How to Set the Time and Date  
You can set the time and date from the Set Time & Date screen.  
Pressing the Time and Date button located at the bottom of the  
TouchCenter screen displays the Set Time & Date screen.  
When the time is set it will be stored in the TouchCenter and sent  
to the control panel when you press the Apply button and answer  
Yes to the following prompt. Additionally, when using the  
TouchCenter with a residential panel, the panel will download its  
time into the TouchCenter once an hour after the clock is set.  
If Get Time is pressed, the TouchCenter will download the time  
and date from the control panel and exit the Set Time & Date  
screen. Note: This button appears with residential panels only.  
If DST On (Daylight Savings Time) is selected, the TouchCenter  
will adjust for Daylight Savings time at the month, week and  
time chosen.  
Setting Daylight Savings Time  
Press the Time and Date button located at the bottom of the screen  
and do the following:  
SCREEN  
ACTION  
1. On the "Time and Date" screen, press  
the Month/Day/Year "arrow" button in the  
“Settings” area of the screen. A drop-  
down list displaying the Month/Day/Year  
display formats is displayed.  
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TouchCenter Setup (Cont'd)  
SCREEN  
ACTION  
2. Select the display format you want by  
pressing it. The drop-down list closes  
automatically and the selection is  
displayed.  
3. Select if you want a 12-hour or 24-hour  
format for your time display by touching  
the circle to the left of the 12 Hour display  
in the “Settings” area of the screen. A  
check mark in the circle indicates a 12-  
hour display format.  
4. Select if you want Daylight Savings  
Time to affect your system clock by  
pressing the DST button in the “Settings”  
area of the screen. The Daylight Savings  
Screen will be displayed.  
5. Select if you want Daylight Savings  
Time to affect your system clock by  
touching the circle to the left of the DST  
On display. A check mark in the circle  
indicates that Daylight Savings Time is  
enabled.  
6. On the "Daylight Savings" screen,  
press the Month "arrow" button in the  
“Start DST” area of the screen. A drop-  
down list displaying the Months is  
displayed.  
7. Select the month you want by pressing  
it. The drop-down list closes automatically  
and the selection is displayed.  
8. On the "Daylight Savings" screen,  
press the Weekend "arrow" button in the  
“Start DST” area of the screen. A drop-  
down list displaying the weeks is  
displayed.  
9. Select the week you want by pressing  
it. The drop-down list closes automatically  
and the selection is displayed.  
52  
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TouchCenter Setup (Cont'd)  
SCREEN  
ACTION  
10. On the "Daylight Savings" screen,  
press the Month "arrow" button in the  
“End DST” area of the screen. A drop-  
down list displaying the Months is  
displayed.  
11. Select the month you want by  
pressing it. The drop-down list closes  
automatically and the selection is  
displayed.  
12. On the "Daylight Savings" screen,  
press the Weekend "arrow" button in the  
“End DST” area of the screen. A drop-  
down list displaying the weeks is  
displayed.  
13. Select the week you want by pressing  
it. The drop-down list closes automatically  
and the selection is displayed.  
14. On the "Daylight Savings" screen,  
press the "arrow" button to the right of the  
time (1 AM or 2 AM) on the screen. A  
drop-down list displaying 1 AM and 2AM  
is displayed.  
15. Select the time you want by pressing  
it. The drop-down list closes automatically  
and the selection is displayed.  
16. Press the APPLY button to save your  
Daylight Savings Time setup. The “Time  
and Date screen is displayed.  
Setting Current Time  
To set the current time, do the following:  
1. On the "Time and Date" screen, press  
the Month "arrow" button. A drop-down  
list displaying the months is displayed.  
2. Select the current month by pressing it.  
The drop-down list closes automatically  
and the selection is displayed.  
53  
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TouchCenter Setup (Cont'd)  
3. On the "Time and Date" screen, press  
the Year that is being displayed. A Year  
screen is displayed with the instructions to  
Enter 4 digits for the year.  
4. Enter the four digits for the current  
year.  
The window closes automatically and the  
selection is displayed.  
5. Select if it is AM or PM by pressing on  
the AM or PM display on the screen. Each  
pression switches the AM/PM display.  
6. Select the day of the month by touching  
the proper day in the display. The  
selected date will be highlighted on the  
screen.  
7. On the "Time and Date" screen, press  
the Hour that is being displayed. An hour  
screen is displayed with the instructions to  
Enter 2 digits for the hour.  
54  
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TouchCenter Setup (Cont'd)  
8. Enter the two digits for the current hour.  
The window closes automatically and the  
selection is displayed.  
9. On the "Time and Date" screen, press  
the Minutes that is being displayed. A  
minute screen is displayed with the  
instructions to Enter 2 digits for the  
minutes.  
10. Enter the two digits for the current  
minute.  
The window closes automatically and the  
selection is displayed.  
11. On the "Time and Date" screen, press  
the Apply button. A confirmation screen  
is displayed.  
55  
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TouchCenter Setup (Cont'd)  
12. Press the Yes button to save the time  
changes in your security system or press  
the No button to have the changes affect  
the TouchCenter only.  
Note: A Yes response is recommended.  
56  
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Operating Modes  
Operating Modes (Chime, Voice, and Voice Chime)  
Operating modes allows you to turn the TouchCenter chime mode on  
or off. Additionally, when using the 6271V and 6271CV you may also  
turn the voice mode on or off. The operating modes provide the  
following features:  
Chime Mode – When selected, a request is sent to the alarm panel  
requesting that the panel chime the TouchCenter whenever a  
change in zone status occurs.  
Voice Mode (6271V and 6271CV Only) – When selected, a request  
is sent to the alarm panel requesting that the panel initiate  
TouchCenter voice annunciation whenever a change in system  
status occurs such as Armed, Disarmed, or Alarms.  
Voice Chime Mode (6271V and 6271CV Only) – The chime mode  
and voice mode are in effect with the chime followed by voice  
annunciation.  
Language Selection  
The 6271C, 6271CS, and 6271CB allows you to select from three  
different languages, (English, French and Spanish) with the default  
being English.  
57  
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TouchCenter Operating Modes (cont'd)  
How to Access Operating Modes  
Access the "Operating Modes" feature as follows:  
1. From the "Home" screen, press the SECURITY button. The "Arming" screen  
is displayed.  
SCREEN  
ACTION  
2. Press the MORE CHOICES button.  
The "More Choices" screen is displayed.  
3. Press the OPERATING MODES  
button on the "More Choices" screen.  
The "User Authorization" screen is  
displayed with the instructions "Enter  
Authorized Code".  
4. Enter your “Authorized Code". The  
"Operating Modes" screen is displayed.  
5. Touch the Chime Mode button to turn  
the Chime Mode on or off. A check mark  
appears in the button when the Chime  
Mode is “ON”. Note that it may take a few  
seconds for the Chime Mode to take  
effect.  
6. (6271V and 6271CV Only) Touch the  
Voice Mode button to turn the Voice Mode  
on or off. A check mark appears in the  
button when the Voice Mode is “ON” Note  
that if the Chime Mode and Voice Mode  
are both selected, the Voice Chime button  
will automatically be selected.  
Press the “HOME” or “BACK” button after  
making your selection. When the  
TouchCenter exits the “Operating Modes”  
screen, your selection is saved.  
58  
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TouchCenter Operating Modes (Cont'd)  
How to Access Language Selection  
Access the "Operating Modes" feature as follows:  
1. From the "Home" screen, press the SECURITY button. The "Arming" screen  
is displayed.  
SCREEN  
ACTION  
2. Press the MORE CHOICES button.  
The "More Choices" screen is displayed.  
3. Press the OPERATING MODES  
button on the "More Choices" screen.  
The "User Authorization" screen is  
displayed with the instructions "Enter  
Authorized Code".  
4. Enter your “Authorized Code". The  
"Operating Modes" screen is displayed.  
5. To select specified language,  
choose English, Spanish or French.  
Once the language is selected, the  
keypad will revert back to "Home"  
screen with the selected language  
applied.  
6. If selected language is okay, user  
can press Home or Back to continue.  
59  
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Maintaining Your System  
How to Clean your TouchCenter  
IMPORTANT: Do not use an abrasive cleaning agent or abrasive  
cloth when cleaning your TouchCenter or damage to the TouchCenter  
may occur.  
The Emergency screen cannot be accessed while running in the clean  
screen mode.  
Clean the TouchCenter as follows:  
1. From the "Home" screen, press the SECURITY button. The "Arming" screen  
is displayed.  
SCREEN  
ACTION  
2. Press the MORE CHOICES button.  
The "More Choices" screen is displayed.  
3. Press the SETUP button on the "More  
Choices" screen. The "Setup" screen is  
displayed.  
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Maintaining Your System (Cont'd)  
SCREEN  
ACTION  
4. Press the CLEAN SCREEN button. A  
pop-up window displaying “Touch Screen  
will be disabled so that you may wipe  
the screen clean. Please use a damp,  
soft cloth. DO NOT use any liquids,  
sprays, or ammonia-based cleansers.  
Press CONTINUE to disable  
touchscreen.  
When the Continue button is pressed the  
Touch Screen Disabled for => 30  
Seconds” message is displayed. During  
these 30 seconds the touch screen should  
be wiped clean of fingerprints using a mild  
soap solution and a soft cloth. When the  
counter reaches zero, the window  
automatically closes and the touch screen  
is active.  
Note: Do not spray cleaning agent directly  
on the screen, spray it on cloth then wipe  
surface area.  
Routine Care  
Treat the components of your security system as you would any  
other electrical equipment. Do not slam sensor-protected doors or  
windows.  
Keep dust from accumulating on the keypad and all protective  
sensors, particularly on motion sensors and smoke detectors.  
The keypad case and sensors should be carefully dusted with a dry  
soft cloth. Do not spray water or any other fluid on the units.  
61  
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Glossary  
The following terms are used throughout the guide.  
Arm/Disarm: “Armed” simply means that the burglary portion of  
your system is turned ON and is in a state of readiness. “Disarmed”  
means that the burglary system is turned OFF, and must be rearmed  
to become operational. However, even in a “disarmed” state,  
“emergency”, "carbon monoxide" and “fire” portions of your system  
are still operational.  
Bypass: To intentionally leave a specific zone unprotected while the  
rest of the system is armed.  
Console Emulation: Console Emulation Mode allows you to use a  
TouchCenter interface just as you would a regular system keypad.  
All commands shown in Console Emulation mode can also be  
executed from a standard alpha keypad.  
Day/Night Zone: An area of protection whose violation causes a  
trouble indication during the disarmed (DAY) mode and an alarm  
during the armed (NIGHT) mode.  
Delay Zone: An area of protection containing doors most frequently  
used to enter or exit (typically, a front door, back door, or door from  
the garage into the building). The delay zone allows sufficient time  
for authorized entry or exit without causing an alarm. Consult your  
installer for the entry and exit delay times that have been set for your  
system during installation and record them on the separate sheet  
provided in this guide.  
Home Screen: The screen that is normally displayed on the  
TouchCenter when entries are not being made. The TouchCenter will  
return to this screen when the “Home” button is pressed or when an  
entry is not received for a pre-set period of time.  
Keypad: This is the device through which you operate your system.  
It contains graphical buttons. These graphical buttons control the  
arming or disarming of the system, and perform other functions that  
were previously described in this manual.  
Lighting Button: A button on the Home screen that allows you to  
control lights or other devices if so programmed by your system  
installer.  
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Glossary (Cont'd)  
Master Code: A 4-digit code that gives users access to all of the  
system’s functions, including the ability to program other users in the  
system. See also “User Code.”  
Message Button: A graphical button on the Home screen that allows  
you to record and retrieve voice messages. (6271V and 6271CV Only)  
Night: An arming mode for the system. Your system installer set the  
type of arming and the zones armed when using this mode.  
Partition: An independent group of zones that can be armed and  
disarmed without affecting other zones or users.  
User Code: A 4-digit code that gives users access to the system’s  
basic functions. See also “Master Code.”  
Zone: A specific protection point (e.g., door or window).  
63  
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ONE YEAR LIMITED WARRANTY  
Honeywell International Inc., acting through its Security & Custom Electronics business  
("Seller"), 2 Corporate Center Drive, Melville, NY 11747, warrants its security equipment  
(the "product") to be free from defects in materials and workmanship for one year from date  
of original purchase, under normal use and service. Seller's obligation is limited to repairing  
or replacing, at its option, free of charge for parts, labor, or transportation, any product  
proven to be defective in materials or workmanship under normal use and service. Seller  
shall have no obligation under this warranty or otherwise if the product is altered or  
improperly repaired or serviced by anyone other than the Seller. In case of defect, contact  
the security professional who installed and maintains your security equipment or the Seller  
for product repair.  
This one year Limited Warranty is in lieu of all other express warranties, obligations or  
liabilities. THERE ARE NO EXPRESS WARRANTIES, WHICH EXTEND BEYOND THE  
FACE HEREOF. ANY IMPLIED WARRANTIES, OBLIGATIONS OR LIABILITIES MADE  
BY SELLER IN CONNECTION WITH THIS PRODUCT, INCLUDING ANY IMPLIED  
WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE  
OR OTHERWISE, ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM  
THE DATE OF ORIGINAL PURCHASE. ANY ACTION FOR BREACH OF ANY  
WARRANTY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF  
MERCHANTABILITY, MUST BE BROUGHT WITHIN 12 MONTHS FROM DATE OF  
ORIGINAL PURCHASE. IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR  
ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY  
OTHER WARRANTY, EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF  
LIABILITY WHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS CAUSED BY THE  
SELLER'S OWN NEGLIGENCE OR FAULT. Some states do not allow limitation on how  
long an implied warranty lasts or the exclusion or limitation of incidental or consequential  
damages, so the above limitation or exclusion may not apply to you.  
Seller does not represent that the product may not be compromised or circumvented; that  
the product will prevent any personal injury or property loss by burglary, robbery, fire or  
otherwise; or that the product will in all cases provide adequate warning or protection.  
Buyer understands that a properly installed and maintained alarm may only reduce the risk  
of a burglary, robbery, fire or other events occurring without providing an alarm, but it is not  
insurance or a guarantee that such will not occur or that there will be no personal injury or  
property loss as a result. CONSEQUENTLY, SELLER SHALL HAVE NO LIABILITY FOR  
ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER LOSS BASED ON A  
CLAIM THE PRODUCT FAILED TO GIVE WARNING. HOWEVER, IF SELLER IS HELD  
LIABLE, WHETHER DIRECTLY OR INDIRECTLY, FOR ANY LOSS OR DAMAGE  
ARISING UNDER THIS LIMITED WARRANTY OR OTHERWISE, REGARDLESS OF  
CAUSE OR ORIGIN, SELLER'S MAXIMUM LIABILITY SHALL NOT IN ANY CASE  
EXCEED THE PURCHASE PRICE OF THE PRODUCT, WHICH SHALL BE THE  
COMPLETE AND EXCLUSIVE REMEDY AGAINST SELLER. This warranty gives you  
specific legal rights, and you may also have other rights which vary from state to state. No  
increase or alteration, written or verbal, to this warranty is authorized.  
2 Corporate Center Drive, Suite 100  
P.O. Box 9040  
Melville, NY 11747  
ÊK6249V3sŠ  
Copyright © 2009 Honeywell International Inc.  
K6249V3 3/09 Rev. A  
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