¨
Model No. 831.297870
Serial No.
Serial Number Decal
CAUTION
Read all precautions and instruc-
tions in this manual before using
this equipment. Save this manual
for future reference.
USER'S MANUAL
SEARS, ROEBUCK AND CO., HOFFMAN ESTATES, IL 60179
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14. Never start the treadmill while you are stand-
ing on the walking belt.
21. Do not attempt to raise, lower, or move the
treadmill until it is properly assembled. (See
ASSEMBLY on page 5 and HOW TO MOVE
THE TREADMILL on page 16.) You must be
able to safely lift 45 pounds (20 kg) to raise,
lower, or move the treadmill.
15. Always hold the handrails when walking or
running on the treadmill.
16. The treadmill is capable of high speeds; adjust
the speed in small increments to avoid sudden 22. When folding or moving the treadmill, make
jumps in speed. sure that the storage latch is fully engaged.
17. To reduce the possibility of the treadmill over- 23. Inspect and tighten all parts of the treadmill
heating, do not operate the treadmill continu-
ously for longer than one hour.
every three months.
24. Always unplug the power cord before
performing the maintenance and adjustment
procedures described in this manual. Never
remove the belly pan unless instructed to do
so by an authorized service representative.
Servicing other than the procedures in this
manual should be performed by an authorized
service representative only.
18. Never leave the treadmill unattended while it
is running. Always remove the key and move
the on/off switch to the ÒoffÓ position when
the treadmill is not in use. (See the drawing on
page 4 for the location of the on/off switch.)
19. Never insert any object into any opening.
20. The hand pulse sensor is not a medical de-
vice. Various factors, including the user's
movement, may affect the accuracy of heart
rate readings. The hand pulse sensor is in-
tended only as an exercise aid in determining
heart rate trends in general.
25. The treadmill is intended for in-home use
only. Do not use the treadmill in any
commercial, rental, or institutional setting.
WARNING:
Before beginning this or any exercise program, consult your physician. This
is especially important for persons over the age of 35 or persons with pre-existing health problems.
Read all instructions before using. SEARS assumes no responsibility for personal injury or property
damage sustained by or through the use of this product.
SAVE THESE INSTRUCTIONS
The decal shown below has been placed on your treadmill. If the decal is missing, or if it is not legible,
please call our toll-free HELPLINE to order a free replacement decal (see the back cover of this manual).
Apply the decal in the location shown.
IMPORTANT: Incline must be at
lowest level before
folding treadmill into
storage position.
3
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BEFORE YOU BEGIN
Congratulations for purchasing the SOFTSTRIDER
EXª treadmill by HealthRider. The SOFTSTRIDER
EX offers an impressive array of features that will help
you to achieve your fitness goals in the convenience of
your home. From the advanced console to the ultra-
soft walking belt, the SOFTSTRIDER EX is designed
to make each workout more effective and enjoyable.
And when youÕre not exercising, the SOFTSTRIDER
EX can be folded away, taking less than half the space
of conventional treadmills.
additional questions, please call our toll-free
HELPLINE at 1-800-736-6879, Monday through
Saturday, 7 a.m. until 7 p.m. Central Time (excluding
holidays). To help us assist you, please note the prod-
uct model number and serial number before calling.
The model number of the treadmill is 831.297870. The
serial number can be found on a decal attached to the
treadmill (see the front cover of this manual for the lo-
cation).
Before reading further, please review the drawing
below and familiarize yourself with the parts that are
labeled.
For your benefit, read this manual carefully before
using the SOFTSTRIDER EX treadmill. If you have
Accessory Tray
Book Holder
Console
Water Bottle Holder*
Hand Pulse Sensor
Storage Latch
Handrail
Key/Clip
On/Off
Switch
Circuit
Breaker
Cushioned Walking Belt for
maximum exercise comfort
Foot Rail
BACK
Power
Cord
RIGHT SIDE
Rear Roller
Adjustment Bolts
*Water bottle is not included
4
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ASSEMBLY
Assembly requires two people. Place the treadmill in a cleared area and remove all packing materials. Do not dis-
pose of the packing materials until assembly is completed. No tools are required.
1. With the help of a second person, carefully raise the
Uprights (82) until the Front Wheels (77) are resting on
the floor as shown.
1
82
77
2. Remove the paper backing from the Wrench Clip (71).
Press the Wrench Clip onto the Frame (92) in the indi-
2
cated location. Press the Allen Wrench (72) into the
Wrench Clip. Note: The use of the Allen Wrench is
described on pages 17 and 18.
92
71
72
3. Make sure that all parts are tightened before you use the treadmill. Place a mat beneath the treadmill
to protect the floor or carpet.
5
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HOW TO USE THE HAND PULSE SENSOR
The convenient hand pulse sensor allows you to
measure your heart rate before you begin exercising,
during your workout, and again when you finish.
HAND PULSE SENSOR TROUBLE-SHOOTING
¥ Stand on the foot rails and avoid moving your hands
while measuring your heart rate. Excessive move-
ment may interfere with heart rate readings. If the
hand pulse sensor is not used correctly, three dashes
(Ð Ð Ð) will appear repeatedly in the PULSE display
but your heart rate will not be shown.
To use the hand pulse sensor, the console must be
turned on (see HOW TO TURN ON THE POWER on
page 9). In addition, the walking belt must be moving
or the TIME display must be flashing (see step 5 on
page 10).
¥ Do not hold the metal contacts too tightly; doing so
may interfere with heart rate readings.
To measure your
heart rate, stand
Metal Contacts
on the foot rails
and place your
¥ Continue to hold the contacts for about 15 seconds
for the most accurate heart rate reading.
hands on the
metal contacts as
shown. Your
palms must be
resting on the
upper contacts,
¥ For optimal performance of the hand pulse sensor,
keep the metal contacts clean. The contacts can be
cleaned with a soft clothÑnever use alcohol,
abrasives, or chemicals.
and your fingers
must be touching
the lower
contactsÑavoid
moving your hands. After a moment, three dashes
(Ð Ð Ð) will appear in the PULSE display and your heart
rate will be shown. Continue to hold the contacts for
about 15 seconds for the most accurate heart rate
reading.
6
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OPERATION AND ADJUSTMENT
THE PERFORMANT LUBETM WALKING BELT
This product is for use on a nominal 120-volt circuit,
and has a grounding plug that looks like the plug illus-
trated in drawing 1 below. A temporary adapter that
looks like the adapter illustrated in drawing 2 may be
used to connect the surge suppressor to a 2-pole
receptacle as shown in drawing 2 if a properly
grounded outlet is not available.
Your treadmill features a walking belt coated with
PERFORMANT LUBETM, a high-performance lubricant.
IMPORTANT: Never apply silicone spray or other
substances to the walking belt or the walking plat-
form. Such substances will deteriorate the walking
belt and cause excessive wear.
1
HOW TO PLUG IN THE POWER CORD
Grounded Outlet Box
Surge Suppressor
Grounding Pin
DANGER:
Improper connection
of the equipment-grounding conductor can
result in an increased risk of electric shock.
Check with a qualified electrician or service-
man if you are in doubt as to whether the
product is properly grounded. Do not modify
the plug provided with the productÑif it will
not fit the outlet, have a proper outlet
Grounding Pin
Grounded Outlet
Grounding Plug
installed by a qualified electrician.
2
Grounded Outlet Box
Adapter
Your treadmill, like any other type of sophisticated
electronic equipment, can be seriously damaged by
sudden voltage changes in your homeÕs power.
Voltage surges, spikes, and noise interference can
result from weather conditions or from other appliances
being turned on or off. To decrease the possibility of
your treadmill being damaged, always use a surge
suppressor with your treadmill (see drawing 1 at
the right).
Surge Suppressor
Lug
Metal Screw
Surge suppressors are sold at most hardware stores
and department stores. Use only a single-outlet surge
suppressor that is UL 1449 listed as a transient voltage
surge suppressor (TVSS). The surge suppressor must
have a UL suppressed voltage rating of 400 volts or
less and a minimum surge dissipation of 450 joules.
The surge suppressor must be electrically rated for
120 volts AC and 15 amps.
The temporary adapter should be used only until a
properly grounded outlet (drawing 1) can be installed
by a qualified electrician.
The green-colored rigid ear, lug, or the like extending
from the adapter must be connected to a permanent
ground such as a properly grounded outlet box cover.
Whenever the adapter is used it must be held in place
by a metal screw. Some 2-pole receptacle outlet box
covers are not grounded. Contact a qualified elec-
trician to determine if the outlet box cover is
grounded before using an adapter.
This product must be grounded. If it should malfunc-
tion or break down, grounding provides a path of least
resistance for electric current to reduce the risk of elec-
tric shock. This product is equipped with a cord having
an equipment-grounding conductor and a grounding
plug. Plug the power cord into a surge suppressor,
and plug the surge suppressor into an appropriate
outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
7
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CONSOLE OPERATION
J
L
D
M
B
K
N
A
E
F
G
H
O
P
Q
R
C
C
Note: If there is a thin sheet of clear plastic
on the face of the console, remove it.
I
The console also offers four preset workout programs.
One program automatically controls the incline of the
treadmill and the other three programs control the
speed of the treadmill as they guide you through effec-
tive workouts. You can even create your own workout
programs and store them in memory for future use.
CAUTION:Before operating the
console, read the following precautions.
¥ Do not stand on the walking belt when turn-
ing on the power or starting the walking belt.
In addition, the console features exclusive Personal
Trainer programs. Simply mail the included personal
profile to E-Coach¨. A personal trainer will send you
instructions for selecting a Personal Trainer program
designed to help you reach your specific fitness goals.
¥ Always wear the clip (see I above) while
operating the treadmill. If the key is pulled
from the console, the walking belt will stop.
¥ The treadmill is capable of high speeds;
adjust the speed in small increments.
An optional chest pulse
sensor adds even more
features to the console.
The chest pulse sensor
¥ To reduce the risk of electric shock, keep the
console dry. Avoid spilling liquid on the
console and use only a sealable water bottle.
continuously monitors your
heart rate during your
workouts, and adds two
FEATURES OF THE CONSOLE
workout programs to the
consoleÑone program for
intensive fat-burning, and
one for maximum
cardiovascular benefits.
To purchase the optional chest pulse sensor, refer
to the card accompanying the treadmill.
The advanced console offers a selection of features
designed to make your workouts more enjoyable and
effective. When the console is in the manual mode, the
speed and incline of the treadmill can be changed with
a touch of a button. As you exercise, the LED displays
will provide continuous exercise feedback. And the
built-in hand pulse sensor allows you to check your
heart rate during your workouts.
8
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M.Program ProfilesÑThese profiles show how the
incline or speed of the treadmill will change during
workout programs. During the Incline 1 program, for
example, the incline will gradually increase during
the first half of the program, and then gradually
decrease during the last half.
DIAGRAM OF THE CONSOLE
Refer to the drawing at the top of page 8.
A. Water Bottle HolderÑKeeps your water bottle
handy during your workouts.
N. Personal Trainer Program IndicatorsÑThese indica-
tors show when a Personal Trainer program is
selected. (See PERSONAL TRAINER PROGRAMS
on page 15.)
B. Accessory TrayÑHolds your personal items.
C. Hand Pulse SensorÑAllows you to measure your
heart rate before you begin exercising, during your
workout, and again when you finish.
O. SELECT ButtonsÑThese buttons are used to make
various selections on the console.
D. Reading RackÑAllows you to enjoy your favorite
magazine or read a book while you get in shape.
P. ENTER ButtonÑThis button is used to enter selec-
tions.
E. INCLINE ButtonsÑThese buttons control the incline
of the treadmill. Each time a button is pressed, the
incline will change by 0.5%. The incline range is 2%
to 10%.
Q. PERSONAL TRAINER ButtonÑThis button is used
to select Personal Trainer programs. (See PER-
SONAL TRAINER PROGRAMS on page 15.)
R. LEARN ButtonÑThis button is used to program the
Learn 1 and Learn 2 programs.
F. PAUSE/STOP ButtonÑThis button stops the
walking belt. When the button is pressed, the TIME,
DISTANCE/INCLINE, and CALORIES/FAT CALO-
RIES displays will pause. If the button is held down
for two seconds, the displays will be reset.
HOW TO TURN ON THE POWER
G. START ButtonÑThis button starts the walking belt.
Make sure that the
on/off switch, located
on the front of the
treadmill, is in the
H. SPEED ButtonsÑThese buttons control the speed
of the walking belt. Each time a button is pressed,
the speed will change by 0.1 mph. The speed range
is 0.5 mph to 10 mph.
ÒonÓ position.
ÒOnÓ
I. Key with ClipÑThe key turns the console on and
off. The attached clip is designed to be worn on
your waistband. If the key is pulled from the con-
sole, the power will automatically turn off.
Next, make sure that the power cord is properly plugged
in (see page 7). Note: If the key is in the console when
the power cord is plugged in, the letters ÒPOÓ will flash in
the CALORIES/FAT CALORIES display. If this occurs,
remove the key.
J. Operating InstructionsÑThese instructions list the
basic steps of console operation.
K. LED DisplaysÑThe upper four displays provide
continuous feedback of the elapsed time, speed,
distance, incline, and the numbers of calories and
fat calories you have burned. The lower display
shows your heart rate when the hand pulse sensor
or the optional chest pulse sensor is used.
Step onto the foot rails of the
treadmill. Find the clip at-
tached to the key, and slide
the clip onto the waistband of
your clothing. Next, insert the
key fully into the console. The
MANUAL indicator will begin to flash; all other indicators
and displays will remain dark.
L. MANUAL/Program IndicatorsÑThese indicators
show when the manual mode is selected and when
one of the workout programs is selected.
9
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pressed, the age setting will change by 1 year. If a
button is held down, the age setting will change in
increments of 5 years. When the correct age is
shown, press the ENTER button. Once your age is
entered, it will be saved in memory.
HOW TO USE THE MANUAL MODE
Insert the key into the console.
1
See HOW TO TURN ON THE POWER on page 9.
Note: When you are familiar with the console,
you may go directly to step 5. While learning to
use the console, please read all steps.
Press the START button or the SPEED + button.
5
A moment after the button is pressed, the walking
belt will begin to move at 1.0 mph. Hold the hand-
rails and begin walking. As you exercise, change
the speed of the walking belt as desired with the
SPEED buttons. Each
time a button is pressed,
the speed will change
by 0.1 mph. The speed
range of the walking belt
is 0.5 mph to 10.0 mph.
Select the MANUAL mode.
2
3
When the key is inserted,
the MANUAL indicator
will begin to flash. To
select the manual mode,
press the ENTER button
while the MANUAL indi-
cator is flashing. (Note: If a program has been
selected, hold down the PAUSE/STOP button for
two seconds until the MANUAL indicator is flashing.)
To stop the walking belt for a moment, press the
PAUSE/STOP button. The displays will pause and
the TIME display will begin to flash. To restart the
walking belt, press the START button or the
Enter your weight if desired.
SPEED
+
button. Note: To stop the walking belt
and reset all displays, hold down the PAUSE/STOP
button for two seconds. The console will then be in
the same state as if the key had just been inserted.
When the manual mode
is selected, the TIME
display will light and a
weight setting will begin
to flash in the CALO-
RIES/FAT CALORIES
display. If you enter your weight into the console,
the CALORIES/FAT CALORIES display will be
more accurate.
Note: When one of the SPEED buttons is pressed,
the SPEED display will show the selected speed
setting for seven seconds. The display will then
show the actual speed of the walking belt.
Adjust the incline as desired.
6
If you do not want to enter your weight, press the
ENTER button. To enter your weight, press the
SELECT buttons. Each time a button is pressed,
the weight setting will change by 1 pound. If a but-
ton is held down, the weight setting will change in
increments of 5 pounds. When the correct weight
is shown, press the ENTER button. Once your
weight is entered, it will be saved in memory.
To vary the intensity of
your exercise, the in-
cline of the treadmill can
be changed with the
INCLINE buttons. Each
time a button is pressed,
the incline will change by 0.5%. The incline range
is 2% to 10%. Note: After the INCLINE buttons are
pressed, it may take a moment for the treadmill to
reach the selected incline setting. When one of the
INCLINE buttons is pressed, the DISTANCE/
INCLINE display will show the incline setting for
seven seconds.
Enter your age if desired.
4
After a weight setting is
entered, an age setting
will begin to flash in the
PULSE display. It is not
necessary to enter your
age unless you use the
optional chest pulse sensor and an optional pulse
program.
Follow your progress with the LED displays.
7
TIME displayÑThis
display shows the total
time that the walking
belt has been moving.
If you do not want to enter your age, press the
ENTER button. If you want to enter your age,
press the SELECT buttons. Each time a button is
Note: When a workout
program is selected, this
display will show the time remaining in the program.
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SPEED displayÑThis
display shows the speed
of the walking belt, in
miles per hour or kilome-
ters per hour.
HOW TO USE THE INCLINE PROGRAM AND
THE SPEED PROGRAMS
The Incline 1 program automatically controls the incline
of the treadmill as it guides you through an effective
workout; the Speed 1, Speed 2, and Speed 3 programs
automatically control the speed of the treadmill. The
program profiles printed on the console show how the
incline or speed will change during each program.
(Note: If the optional chest pulse sensor is used, the
Speed 2 and Speed 3 programs become pulse pro-
gramsÑrefer to the instructions accompanying the
chest pulse sensor.) Follow the steps below to use the
Incline program or a Speed program.
How to select miles per
hour and kilometers
per hour: Hold down the
PAUSE/STOP button
while inserting the key
into the console. An ÒEÓ
(for english miles) or an ÒMÓ (for metric kilometers)
will appear in the SPEED display. Press the SPEED
+ button to change the unit of measurement.
Remove and then reinsert the key.
DISTANCE/INCLINE
displayÑThis display
shows the distance that
the walking belt has
Insert the key fully into the console.
1
See HOW TO TURN ON THE POWER on page 9.
moved and the incline
level of the treadmill.
Select the desired program.
2
Every seven seconds, the display will change from
one number to the other. The INCLINE indicator
will light when the incline is shown. Note: If the
speed is shown in mph, the distance will be shown
in miles. If the speed is shown in kph, the distance
will be shown in kilometers.
To select a program,
the MANUAL indicator
or a program indicator
must be flashing. If
necessary, hold down
the PAUSE/STOP but-
Program
Indicator
ton for two seconds until
the MANUAL indicator is
flashing. Next, press
the SELECT + or Ð
button repeatedly until
the Incline 1, Speed 1, Speed 2, or Speed 3 program
indicator is flashing. Then, press the ENTER button.
CALORIES/FAT CALO-
RIES displayÑThis
display shows the
numbers of calories and
fat calories you have
burned. (See page 19.)
Every seven seconds, the display will change from
one number to the other. The FAT CALS. indicator
will light when the number of fat calories is shown.
Note: When you are familiar with the console,
you may go directly to step 6. While learning to
use the console, please read all steps.
PULSE displayÑThis
display shows your heart
rate when the hand
pulse sensor or the
optional chest pulse
sensor is used (see
HOW TO USE THE HAND PULSE SENSOR on
page 6). If the optional chest pulse sensor is worn,
the CHEST PULSE indicator will light.
Enter your weight if desired.
3
When a program is
selected, a weight
setting will begin to flash
in the CALORIES/FAT
CALORIES display. If
your weight is entered
into the console, the CALORIES/FAT CALORIES
display will be more accurate.
When you are finished exercising, stop the
walking belt and remove the key.
8
If you do not want to enter your weight, or if you
have already entered your weight, press the
ENTER button. If you want to enter your weight,
press the SELECT buttons. When the correct
weight is shown, press the ENTER button.
Step onto the foot rails and press the PAUSE/STOP
button. Next, change the incline of the treadmill to
2%. The incline must be at 2% when the tread-
mill is folded to the storage position, or the
treadmill will be damaged. Remove the key from
the console and put it in a secure place. Move the
on/off switch to the ÒoffÓ position (see page 9).
11
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current incline setting can be adjusted with the IN-
CLINE buttons. To stop the program for a moment,
press the PAUSE/STOP button. The displays will
pause and the TIME display will begin to flash. To
restart the program, press the START button or
Enter your age if desired.
4
5
See step 4 on page 10.
Adjust the maximum incline or speed setting.
the SPEED
+
button. To end the program at any
time, hold down the PAUSE/STOP button for two
seconds. The console will then be in the same
state as if the key had just been inserted.
If you selected the
Incline 1 program: After
an age setting is entered,
a number will begin to
If you selected the Speed 1, Speed 2, or Speed
3 program: A moment after the START button or
the SPEED + button is pressed, the walking belt
will begin to move. Hold the handrails and begin
walking. During the program, the speed of the
walking belt will periodically change as shown by
the program profile on the console. The incline of
the treadmill can be changed as desired during the
program with the INCLINE buttons.
flash in the DISTANCE/
INCLINE display. This
number shows the maximum incline that the tread-
mill will reach during the program.The maximum
incline setting can be from 5% to 10%. If you want
to adjust the maximum incline setting, press the
SELECT buttons. Then, press the ENTER button.
If you selected the
Speed 1, Speed 2, or
The TIME display will show the time remaining in
the program. When no time remains, the walking
belt will slow to a stop and the program will be
completed.
Speed 3 program: After
an age setting is entered,
a number will begin to
flash in the SPEED display. This number shows
the maximum speed that the walking belt will reach
during the program. The maximum speed setting
can be from 4 mph to 10 mph. If you want to
change the maximum speed setting, press the SE-
LECT buttons. Then, press the ENTER button.
Note: If the program is too easy or too difficult, the
current speed setting can be adjusted with the
SPEED buttons. To stop the program for a mo-
ment, press the PAUSE/STOP button. The dis-
plays will pause and the TIME display will begin to
flash. To restart the program, press the START
Press the START button or the SPEED + button
6
button or the SPEED
+
button. To end the program
at any time, hold down the PAUSE/STOP button
for two seconds. The console will then be in the
same state as if the key had just been inserted.
If you selected the Incline 1 program: A moment
after the START button or the SPEED + button is
pressed, the walking belt will begin to move and
the treadmill will adjust to the first incline setting of
the program (unless it is already at the first incline
setting). Hold the handrails and begin walking.
During the program, the incline of the treadmill will
periodically change as shown by the program pro-
file on the console. The speed of the walking belt
can be changed as desired during the program
with the SPEED buttons.
Follow your progress with the LED displays.
7
8
See step 7 on page 10.
When you are finished exercising, remove the
key.
Make sure that the incline of the treadmill is at 2%.
The incline must be at 2% when the treadmill is
folded to the storage position, or the treadmill
will be damaged. Remove the key from the con-
sole and put it in a safe place. In addition, move the
on/off switch to the ÒoffÓ position (see page 9).
The TIME display will show the time remaining in
the program. When no time remains, the walking
belt will slow to a stop and the program will be
completed.
Note: If the program is too easy or too difficult, the
12
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Press the START button or the SPEED + button.
HOW TO PROGRAM THE LEARN 1 AND LEARN
2 PROGRAMS
5
6
A moment after the button is pressed, the walking
belt will begin to move. Hold the handrails and
begin walking.
The Learn 1 and Learn 2 programs are workout pro-
grams that you create. The programs control both the
speed and the incline of the treadmill, and can be up to
40 minutes long. The programs are stored in memory,
and can be changed as many times as desired. Follow
the steps below to use one of these programs.
Press the LEARN button and program the
desired speed and incline settings.
When the LEARN button is pressed, the Learn 1 or
Learn 2 indicator will begin to flash rapidly. Speed
and incline settings can be programmed only
when the indicator is flashing rapidly.
Insert the key fully into the console.
1
See HOW TO TURN ON THE POWER on page 9.
Each program is divided into one-minute periods.
One speed setting and one incline setting can be
programmed for each period. To program speed
and incline settings for the first period, simply ad-
just the speed and incline of the treadmill as de-
sired with the SPEED and INCLINE buttons. When
the first one-minute period is completed, two tones
will sound and the current speed and incline settings
will be stored in memory. Program speed and in-
cline settings for the second one-minute period in
the same way. Repeat this procedure until you
have programmed speed and incline settings for
as many one-minute periods as desired. Programs
can have up to forty periods.
Select the Learn 1 or Learn 2 program.
2
To select the Learn 1 or
Learn 2 program, the
MANUAL indicator or a
program indicator must
be flashing. If neces-
sary, hold down the
PAUSE/STOP button for two seconds until the
MANUAL indicator is flashing. Next, press the
SELECT + or Ð button repeatedly until the Learn 1
or Learn 2 program indicator is flashing. Then,
press the ENTER button.
Note: To stop the program for a moment, press the
PAUSE/STOP button. The displays will pause and
the TIME display will begin to flash. To restart the
Note: When you are familiar with the console,
you may go directly to step 5. While learning to
use the console, please read all steps.
program, press the START button or the SPEED
button.
+
Enter your weight if desired.
3
Hold down the PAUSE/STOP button for two
seconds.
When the Learn 1 or
Learn 2 program is
selected, a weight setting
will begin to flash in the
CALORIES/FAT CALO-
RIES display. If your
weight is entered into the console, the CALORIES/
FAT CALORIES display will be more accurate.
7
8
When you have programmed speed and incline
settings for as many one-minute periods as
desired, hold down the PAUSE/STOP button for
two seconds. The speed and incline settings that
you have programmed and the length of the pro-
gram will be stored in memory. To use the program
again, see HOW TO USE THE LEARN 1 AND
LEARN 2 PROGRAMS on page 14.
If you do not want to enter your weight, or if you
have already entered your weight, press the
ENTER button. If you want to enter your weight,
press the SELECT buttons. When the correct
weight is shown, press the ENTER button.
When the program is completed, remove the
key.
Make sure that the incline of the treadmill is at 2%.
The incline must be at 2% when the treadmill is
folded to the storage position, or the treadmill
will be damaged. Remove the key from the con-
sole and put it in a safe place. In addition, move the
on/off switch to the ÒoffÓ position (see page 9).
Enter your age if desired.
4
See step 4 on page 10.
13
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During the first one-minute period of the program,
the speed and incline of the treadmill will automati-
cally adjust to the first settings that you programmed
previously. When the first one-minute period is
completed, two tones will sound and the speed
and incline of the treadmill will automatically adjust
to the second settings that you programmed. The
program will continue in this manner until no time
remains in the TIME display. The walking belt will
then slow to a stop and the program will be com-
pleted.
HOW TO USE THE LEARN 1 AND LEARN 2
PROGRAMS
Insert the key fully into the console.
1
See HOW TO TURN ON THE POWER on page 9.
Select the Learn 1 or Learn 2 program.
2
To select the Learn 1 or
Learn 2 program, the
Note: To stop the program for a moment, press the
PAUSE/STOP button. The displays will pause and
the TIME display will begin to flash. To restart the
MANUAL indicator or a
program indicator must
be flashing. If neces-
sary, hold down the
PAUSE/STOP button for two seconds until the
MANUAL indicator is flashing. Next, press the
SELECT + or Ð button repeatedly until the Learn 1
or Learn 2 program indicator is flashing. Then,
press the ENTER button.
program, press the START button or the SPEED
+
button. To end the program at any time, hold down
the PAUSE/STOP button for two seconds. The
console will then be in the same state as if the key
had just been inserted.
Note: While the program is running, the speed and
incline of the treadmill can be adjusted with the
SPEED and INCLINE buttons. Adjustments will not
be stored in memory. To reprogram speed and in-
cline settings, press the LEARN button. The Learn
1 or Learn 2 indicator will begin to flash rapidly.
Speed and incline settings can be repro-
grammed only when the indicator is flashing
rapidly. Next, adjust the speed and incline of the
treadmill with the SPEED and INCLINE buttons.
When the current one-minute period of the pro-
gram is completed, the new speed and incline set-
tings will be stored in memory. When you have re-
programmed speed and incline settings for as
many one-minute periods as desired, press the
LEARN button again.
Note: When you are familiar with the console,
you may go directly to step 5. While learning to
use the console, please read all steps.
Enter your weight if desired.
3
When the Learn 1 or
Learn 2 program is
selected, a weight setting
will begin to flash in the
CALORIES/FAT CALO-
RIES display. If your
weight is entered into the console, the CALORIES/
FAT CALORIES display will be more accurate.
If you do not want to enter your weight, or if you
have already entered your weight, press the
ENTER button. If you want to enter your weight,
press the SELECT buttons. When the correct
weight is shown, press the ENTER button.
Follow your progress with the five displays.
6
7
Refer to step 7 on page 10.
When the program is completed, remove the
key.
Enter your age if desired.
See step 4 on page 10.
4
5
Make sure that the incline of the treadmill is at 2%.
The incline must be at 2% when the treadmill is
folded to the storage position, or the treadmill
will be damaged. Remove the key from the con-
sole and put it in a safe place. In addition, move the
on/off switch to the ÒoffÓ position (see page 9).
Press the START button.
A moment after the button is pressed, the walking
belt will begin to move. Hold the handrails and
begin walking.
14
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THE INFORMATION MODE
THE OPTIONAL PULSE KIT
The console features an information mode that keeps
track of the total time and distance accumulated on the
treadmill. The information mode also allows you to
switch the console from miles per hour to kilometers
per hour.
An optional chest pulse sensor adds even more
features to the console. The chest pulse sensor contin-
uously monitors your heart rate during your workouts,
To select the information mode, hold down the
PAUSE/STOP button while inserting the key into the
console. When the information mode is selected, the
following information will be shown:
The TIME display will show
the total number of hours
accumulated on the treadmill.
and adds two workout programs to the consoleÑone
program for intensive fat-burning, and one for maximum
cardiovascular benefits. To purchase the optional
chest pulse sensor, refer to the card accompany-
ing the treadmill.
The SPEED display will show
an ÒEÓ (for english miles) or an
ÒMÓ (for metric kilometers).
Note: To change the unit of
measurement, press the
SPEED + button.
The DISTANCE/INCLINE dis-
play will show the total number
of miles accumulated on the
treadmill.
To exit the information mode, remove the key from the
console.
PERSONAL TRAINER PROGRAMS
In addition to the Incline program, the Speed programs,
and the Learn programs, the console features exclusive
Personal Trainer programs. Simply mail the included
personal profile to E-Coach¨. A personal trainer will
send you instructions for selecting a Personal Trainer
program designed to help you reach your specific
fitness goals.
15
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HOW TO FOLD AND MOVE THE TREADMILL
HOW TO FOLD THE TREADMILL FOR STORAGE
Before folding the treadmill, adjust the incline to the
lowest position. If this is not done, the treadmill may be
permanently damaged. Next, unplug the power cord.
Caution: You must be able to safely lift 45 pounds (20
kg) in order to raise, lower, or move the treadmill.
1. Hold the treadmill in the locations shown at the right. To
decrease the possibility of injury, bend your legs and
keep your back straight. As you raise the treadmill,
make sure to lift with your legs rather than your back.
Raise the treadmill about halfway to the vertical position.
2. Move your right hand to the position shown, and hold the
treadmill firmly. Using your left hand, push the storage
latch to the left. Raise the treadmill until the storage latch
snaps into the catch. Make sure that the storage latch
is inside of the catch.
To protect the floor or carpet from damage, place a
mat under the treadmill. Keep the treadmill out of
direct sunlight. Do not leave the treadmill in the stor-
age position in temperatures above 85¡ Fahrenheit.
Storage
Latch
Catch
HOW TO MOVE THE TREADMILL
Before moving the treadmill, convert the treadmill to the
storage position as described above. Make sure that the
storage latch is inside of the catch.
1. Hold the handrails and place one foot on the base.
2. Tilt the treadmill back until it rolls freely on the front wheels.
Carefully move the treadmill to the desired location. To re-
duce the risk of injury, use extreme caution while
moving the treadmill. Do not attempt to move the
treadmill over an uneven surface.
3. Place one foot on the base, and carefully lower the tread-
mill until it is resting in the storage position.
Base
Front Wheels
HOW TO LOWER THE TREADMILL FOR USE
1. Hold the upper end of the treadmill with your right hand as
shown. Using your left hand, push the storage latch to the
left. Pivot the treadmill until the storage latch is past the
catch.
Storage
Latch
2. See the drawing at the top of this page. Hold the treadmill
firmly with both hands, and lower the treadmill to the floor.
To decrease the possibility of injury, bend your legs
and keep your back straight.
Catch
16
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TROUBLE-SHOOTING AND MAINTENANCE
Most treadmill problems can be solved by following the simple steps below. If further assistance is
needed, call our toll-free HELPLINE at 1-800-736-6879, Monday through Saturday, 7 a.m. until 7 p.m.
Central Time (excluding holidays).
PROBLEM
SOLUTION
1. The power does not
turn on
a. Make sure that the power cord is plugged into a surge suppressor, and that the
surge suppressor is plugged into a properly grounded outlet (see page 7). Use
only a single-outlet surge suppressor that is UL 1449 listed as a transient voltage
surge suppressor (TVSS). The surge suppressor must have a UL suppressed
voltage rating of 400 volts or less and a minimum surge dissipation of 450 joules.
The surge suppressor must be electrically rated for 120 volts AC and 15 amps.
b. Make sure that the key is fully inserted into the console.
c. Check the circuit breaker located on the frame near
the power cord. If the switch protrudes as shown, the
circuit breaker has tripped. To reset the circuit
breaker, wait for five minutes and then press the
switch back in.
Tripped
Reset
d. Check the on/off switch located on the frame near
the power cord. The switch must be in the ÒonÓ po-
sition.
ÒOnÓ
Position
2. The power turns off
during use
a. Check the circuit breaker (see c. above). If the circuit breaker has tripped,
wait for five minutes and then press the switch back in.
b. Make sure that the power cord is plugged in.
c. Remove the key from the console and then reinsert it.
d. Make sure that the on/off switch is in the ÒonÓ position (see d. above).
3. The walking belt
slows when walked
on
a. Use only a single-outlet surge suppressor that is UL 1449 listed as a transient
voltage surge suppressor (TVSS). The surge suppressor must have a UL sup-
pressed voltage rating of 400 volts or less and a minimum surge dissipation of 450
joules. The surge suppressor must be electrically rated for 120 volts AC and 15
amps.
b. If the walking belt is overtightened, tread-
mill performance may decrease and the
walking belt may be permanently dam-
b
3Ð4Ó
aged. Remove the key and UNPLUG THE
POWER CORD. Using the included allen
wrench, turn both rear roller adjustment
bolts counterclockwise 1/4 of a turn. When
the walking belt is properly tightened, you
should be able to lift the edges of the
walking belt 3 to 4 inches off the walking
Rear Roller Adjustment Bolts
platform. Be careful to keep the walking
belt centered. Plug in the power cord, insert the key and run the treadmill for a few
minutes. Repeat until the walking belt is properly tightened.
17
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PROBLEM
SOLUTION
4. The walking belt is
off-center or slips
when walked on
a. If the walking belt has shifted to the
left, first remove the key and UNPLUG
THE POWER CORD. Using the allen
wrench, turn the left rear roller adjustment
bolt clockwise, and the right bolt counter-
clockwise, 1/4 of a turn each. Be careful
not to overtighten the walking belt. Plug in
the power cord, insert the key and run the
a
treadmill for a few minutes. Repeat until the walking belt is centered.
b. If the walking belt has shifted to the right,
b
first remove the key and UNPLUG THE
POWER CORD. Using the allen wrench,
turn the left rear roller adjustment bolt
counterclockwise, and the right bolt clock-
wise, 1/4 of a turn each. Be careful not to
overtighten the walking belt. Plug in the
power cord, insert the key and run the
treadmill for a few minutes. Repeat until the walking belt is centered.
c. If the walking belt slips when walked on,
first remove the key and UNPLUG THE
c
POWER CORD. Using the allen wrench,
turn both rear roller adjustment bolts clock-
wise, 1/4 of a turn. When the walking belt
is correctly tightened, you should be able
to lift the edges of the walking belt 3 to 4
inches off the walking platform. Be careful
to keep the walking belt centered. Plug in the power cord, insert the key and run
the treadmill for a few minutes. Repeat until the walking belt is properly tightened.
5. An error code (ÒE1,Ó
ÒE2,Ó ÒE3,Ó or ÒE4,Ó)
appears in the SPEED
display
a. If error code ÒE1,Ó ÒE2,Ó or ÒE3Ó appears in the SPEED display, remove the key,
wait for ten seconds, and then reinsert it. If the error code appears again, call our
Customer Service Department. Do not operate the treadmill until the problem
is corrected.
b. Error code ÒE4Ó may appear in the SPEED display if the walking belt is moving at
a slow speed and there is excessive stress on the motor. If this occurs, remove
the key, wait for ten seconds, and then reinsert it. If you weight over 200 pounds,
it may also be helpful to increase the incline of the treadmill. If the error code ap-
pears again, call our Customer Service Department. Do not operate the treadmill
until the problem is corrected.
6. The walking belt
becomes soiled
a. Use a color-fast upholstery cleaner to clean the walking belt. Test the
cleaner on a small area before cleaning the entire belt.
7. Bubbles form in the
walking belt
a. Due to variations in humidity and temperature, there is a possibility that
bubbles may form in the walking belt. Although the bubbles will disappear with
time, you may unplug the power cord, carefully insert a needle into the bubbles,
and push the air out of the bubbles.
18
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CONDITIONING GUIDELINES
To measure your heart rate during your workouts, use
the hand pulse sensor or the optional chest pulse sen-
sor (see page 5).
WARNING:
Before beginning
this or any exercise program, consult your
physician. This is especially important for
individuals over the age of 35 or individuals
with pre-existing health problems.
Burning Fat
To burn fat effectively, you must exercise at a relatively
low intensity level for a sustained period of time. During
the first few minutes of exercise, your body uses easily
accessible carbohydrate calories for energy. Only after
the first few minutes of exercise does your body begin
to use stored fat calories for energy. If your goal is to
burn fat, keep your heart rate near the low end of your
training zone as you exercise.
The hand pulse sensor is not a medical de-
vice. Various factors, including the user's
movement, may affect the accuracy of heart
rate readings. The hand pulse sensor is in-
tended only as an exercise aid in determining
heart rate trends in general.
Aerobic Exercise
The following guidelines will help you to plan your exer-
cise program. For more information about exercise,
consult your physician or obtain a reputable book.
If your goal is to strengthen your cardiovascular sys-
tem, your exercise must be Òaerobic.Ó Aerobic exercise
is activity that requires large amounts of oxygen for
prolonged periods of time. This increases the demand
on the heart to pump blood to the muscles, and on the
lungs to oxygenate the blood. For aerobic exercise,
keep your heart rate near the middle of your training
zone as you exercise.
EXERCISE INTENSITY
Whether you want to burn fat or to strengthen your
cardiovascular system, you can tailor your exercise to
your specific goals. The key to achieving the desired
results is to exercise with the proper intensity. As you
exercise, your heart rate should be kept at a level be-
tween 70% and 85% of your maximum possible heart
rate. This is known as your training zone. You can find
your training zone in the table below. Training zones
are listed according to age and physical condition.
WORKOUT GUIDELINES
Each workout should include three parts: (1) a warm-
up, (2) training zone exercise, and (3) a cool-down.
Warming UpÑBegin each workout with five to ten
minutes of stretching and light exercise to warm up. A
proper warm-up increases your body temperature, heart
rate, and circulation in preparation for exercise.
TRAINING ZONE (Beats/Min.)
Unconditioned
Conditioned
AGE
20
25
30
35
40
45
50
55
60
65
70
75
80
138-167
136-166
135-164
134-162
132-161
131-159
129-156
127-155
126-153
125-151
123-150
122-147
120-146
133-162
132-160
130-158
129-156
127-155
125-153
124-150
122-149
121-147
119-145
118-144
117-142
115-140
Training Zone ExerciseÑAfter warming up, increase
the intensity of your exercise until your heart rate is in
your training zone for 20 to 30 minutes. Breathe regu-
larly and deeply as you
exerciseÑnever hold your breath.
Cooling DownÑEnd each workout with five to ten
minutes of stretching to cool down. This will develop
muscle flexibility and will help to prevent post-exercise
problems.
Exercise Frequency
To maintain or improve your condition, complete three
workouts each week, with at least one day of rest be-
tween workouts. After a few months, you may complete
up to five workouts each week if desired. The key to
success is to make exercise a regular and enjoyable
part of your everyday life.
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PART LISTÑModel No. 831.297870
R0298A
Key
No. Qty. Description
Key
No. Qty. Description
Key
No. Qty. Description
1
2
3
4
5
6
7
8
1
2
2
4
1
1
2
Rear Roller
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73*
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
1
1
1
1
1
2
4
1
1
1
1
2
2
1
1
1
2
2
1
1
1
1
1
2
2
2
2
2
2
4
1
1
1
1
1
1
1
1
1
1
2
1
1
1
2
1
2
1
2
1
Power Supply
Controller
Power Cord Grommet
Power Cord
Pulse Sensor Housing
Sensor Housing (short)
Hand Pulse Sensor
Pulse Sensor Cap
Console Base
Console
Electronics Bracket
Latch Screw
25Ó Hand Pulse Wire
Key/Clip
Storage Latch
Rear Roller Ground Wire
Incline Warning Decal
Storage Catch
Incline Motor Spacer
Sensor Housing
Wrench Clip
101
#
#
#
#
#
#
#
#
6
1
1
1
1
1
1
1
1
1
Wheel Washer
Center Isolator
Front Platform Screw
Isolator
Left Platform Cushion
Walking Platform
Frame Pivot Bolt
8Ó Black Wire, M/F
4Ó Black Wire, 2 F
20Ó White Wire, 2 F
4Ó White Wire, M/F
14Ó Blue Wire, M/F
4Ó Blue Wire, 2 F
8Ó Red Wire, M/F
4Ó Green F/Ring
UserÕs Manual
38 Screw
Rear Platform Screw
9
2
2
6
1
5
1
1
2
2
1
1
1
1
1
1
1
1
5
1
1
1
7
1
3
1
1
1
1
2
1
2
1
2
2
3
4
1
1
1
2
1
2
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49*
50
Cable Tie Clamp
Small Screw
Releasable Tie
8Ó Cable Tie
Belly Pan
Hood
Frame Pivot Spacer
Platform Nut
Right Platform Cushion
Incline Leg
Shock
#
* Includes all parts shown in the box.
For more information about the
optional pulse kit, see page 15.
# These parts are not illustrated
Specifications are subject to change
without notice.
Front Roller/Pulley
Walking Belt
Allen Wrench
Motor Tension Nut
Motor Star Washer
Motor Tension Washer
Motor Tension Bolt
Motor
Optional Pulse Kit
Upright Base Endcap
Frame Pivot Washer
Wheel Nut
Front Wheel
Wheel Bolt
Base Pad
Base Pad Screw
Wire Harness
Upright/Base
Incline Motor Plate
Incline Motor Shield
4Ó Cable Tie
Incline Optic Disk
23Ó Cable Tie
Incline Motor
Incline Stop Bracket
Sensor Housing Shim
Photo Switch Wire
Frame
Right Endcap
Left Endcap
Endcap Pad
Motor-Controller Wire
Rear Roller Adjust. Bolt
Latch Decal
Motor Belt
Pulley/Flywheel/Fan
Motor Pivot Nut
Front Roller Adjust. Bolt
Roller Adjust. Washer
Motor Pivot Bolt
Front Roller Adjust.Nut
Speed Optic Disk
Optic Switch Bracket
Optic Switch Bolt
Bracket Nut
Optic Switch
Optic Switch Star Washer
Optic Switch Nut
Hood Bracket (short)
Grommet
Plastic Stand-Off
Power Cord Bracket
On/Off Switch
Circuit Breaker
Handrail Endcap
Motor/Pulley/Fly./Fan
Hood Bracket (long)
Platform Screw
Electronics Shield
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The model number and serial number of your HealthRider¨ SOFT-
STRIDER EX treadmill are listed on a decal attached to the tread-
mill. See the front cover of this manual to find the location of the
decal.
Model No. 831.297870
QUESTIONS?
All replacement parts are available for immediate purchase or
special order when you visit your nearest SEARS Service Center.
To request service or to order parts by telephone, call the toll-free
numbers listed at the left.
If you find that:
¥ you need help assembling or
operating the HealthRider¨
SOFTSTRIDER EX
When requesting help or service, or ordering parts, please be
prepared to provide the following information:
¥ a part is missing
¥ The NAME OF THE PRODUCT (HealthRider¨ SOFTSTRIDER
EXª treadmill)
¥ you need to schedule repair
service
call our toll-free HELPLINE
¥ The MODEL NUMBER OF THE PRODUCT (831.297870)
1-800-736-6879
MondayÐSaturday, 7 amÐ7 pm
Central Time (excluding holidays)
¥ The KEY NUMBER AND DESCRIPTION OF THE PART (see
the EXPLODED DRAWING and PART LIST included in this
manual)
REPLACEMENT
PARTS
If parts become worn and need
to be replaced, call the following
toll-free number
1-800-FON-PART
(1-800-366-7278)
FULL 90 DAY WARRANTY
For 90 days from the date of purchase, if failure occurs due to defect in material or workmanship in this
SEARS TREADMILL EXERCISER, contact the nearest SEARS Service Center throughout the United
States and SEARS will repair or replace the TREADMILL EXERCISER, free of charge.
This warranty does not apply when the TREADMILL EXERCISER is used commercially or for rental pur-
poses.
This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state.
SEARS, ROEBUCK AND CO., DEPT. 817WA, HOFFMAN ESTATES, IL 60179
Part No. 143573 H00062AC R0298A
Printed in USA © 1998 Sears, Roebuck and Co.
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