Hauppauge Network Card WinTV USB User Manual

®
WinTV USB  
Ins tallation and Re fe re nce  
Manual  
®
Hauppauge!  
Download from Www.Somanuals.com. All Manuals Search And Download.  
FCC State me nt  
Ra d io In t e rfe re n c e S t a t e m e n t :  
The WinTV USB have been tested and found to comply with the limits for a  
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a resi-  
dential installation. This equipment generates, uses, and can radiate radio fre-  
quency energy and, cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or televi-  
sion reception, which can be determined by turning the equipment off and on,  
the user is encouraged to try to correct the interference by one or more of the  
following measures:  
reorient or relocate the receiving antenna.  
increase the separation between the equipment and receiver.  
connect the equipment into an outlet on a circuit different from that to which  
the receiver is connected.  
consult the dealer or an experienced radio/TV technician for help.  
FCC ID: H90WINCAST  
M A D E I N U S A  
CAUTION: Changes or modifications not expressly approved by the party  
responsible for compliance to the FCC Rules could void the users authority to  
operate the equipment.  
CE S t a t e m e n t :  
This equipment has been tested and complies with EN 55013, EN  
55020 and IEC 801-3 part 3 standards.  
CE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Table of Conte nts  
WinTV-USB Ins tallation and Re fe re nce Manual Re vis ion 4.8  
FCC Statement ...............................................................................................  
CE Statement....................................................................................................  
Ins talling the WinTV-USB  
1
Installation overview ....................................................................................1-1  
Board connections ......................................................................................1-1  
WinTV-USB board diagram .........................................................................1-2  
Installing the WinTV-USB.............................................................................1-2  
Installing the WinTV-USB under Windows98 ..............................................1-3  
Primary Surface mode.................................................................................1-5  
Connecting WinTV-USB to a VCR, Video Camera or Camcorder..............1-5  
Connecting WinTV- USB to a Sound Card .................................................1-6  
Adjusting the Audio Volume ........................................................................1-6  
The WinTV32 & WinTV2000 application  
2
The WinTV-2000 window.............................................................................2-1  
The WinTV-32 window.................................................................................2-2  
Running the WinTV application ..................................................................2-2  
Still Frame Image Capture mode ................................................................2-4  
Motion Video Capture mode ......................................................................2-5  
Using the mouse in WinTV..........................................................................2-5  
Single click TitleMode/NoTitleMode makes WinTV easy to use! ...............2-6  
Setting up your TV channels .......................................................................2-7  
Setting preferences in Title mode ..............................................................2-8  
Setting full screen TV mode .......................................................................2-9  
Image Save, Print, Copy to Clipboard ......................................................2-10  
Adjusting the video image color ...............................................................2-11  
Options menu ...........................................................................................2-11  
Keyboard control of the WinTV application ..............................................2-12  
Setting up a shortcut to the WinTV application ........................................2-12  
Cre ating Digital Vide o movie s with WinTV-Capture  
3
Overview of Video Clip Capture ..................................................................3-1  
Setting the video image size .......................................................................3-3  
Setting the number of frames per second captured...................................3-3  
Preview Video .............................................................................................3-5  
Using Audio with WinTV-Capture ...............................................................3-5  
Suggestions on capturing video .................................................................3-5  
Tips on improving capture performance.....................................................3-7  
i
Download from Www.Somanuals.com. All Manuals Search And Download.  
Te le te xt Data Re ce ption us ing VTPlus  
4
Installation of the VTPlus software ..............................................................4-2  
Running VTPlus ...........................................................................................4-2  
Quikselect....................................................................................................4-4  
Dynamic Data Link to Teletext.....................................................................4-4  
Us ing the WinTV-radio Application  
5
Running the WinTV-radio application .........................................................5-1  
The WinTV-radio window.............................................................................5-1  
Using the WinTV-radio buttons ...................................................................5-2  
Programming the Presets ...........................................................................5-2  
How WinTV Works  
6
Trouble s hooting  
7
Troubleshooting the WinTV-USB driver ......................................................7-1  
Problem: Bad colors in the TV window.......................................................7-2  
Problem: Poor TV picture quality ................................................................7-2  
Problem: TV picture displays a black screen .............................................7-3  
Problem: Snapshots dont display correctly...............................................7-3  
Updating the WinTV-USB drive r  
8
Updating the WinTV-USB Driver .................................................................8-1  
Removing the WinTV-USB driver with HCWCLEAR....................................8-2  
Restarting the WinTV-USB driver with HCWRESET ...................................8-4  
Te chnical Support  
A
Technical support telephone ......................................................................A-1  
Service ........................................................................................................A-1  
Warranty  
B
Warranty......................................................................................................B-1  
Trademarks: WinTV and the Hauppauge logo are registered trademarks of  
Hauppauge Digital, Inc. Microsoft is a registered trademark and Windows and  
the Microsoft logo are trademarks of Microsoft Corporation. IBM and PC are  
trademarks of International Business Machines Corporation.  
09/10/00  
ii  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Introduction  
This manual covers all of the WinTV USB models:  
Win TV-US B  
Win TV-US B FM  
References to the WinTV USB apply to all models. The Windows98 driver for all  
of the WinTV USB models will be referred to as the Win TV-US B d rive r, and  
the installation CD-ROM will be referred to as the Win TV In s t a lla t io n CD-  
ROM.  
The WinTV application, which is referred to in this manual as the WinTV applica-  
tion, will show your TV or video in a window on your PC screen. There are two  
versions: the WinTV32 and the WinTV2000. Both applications have the same  
features, but have a different look and feel”.  
For models which have particular features (such as the chapter on the Radio  
application), we will note which models these features are available on.  
For a description of how the WinTV USB displays video on your VGA screen,  
see the chapter entitled Ho w Win TV-US B Wo rk s .  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Ins talling the WinTV USB  
ote: DO NOT PLUG THE WinTV-USB into your PC until  
your PC has fully booted..  
N
To install Win TV US B under Windows 98 or 2000, you will follow these steps:  
Plug the Win TV US B into your PC or laptops USB port (after booting into  
Windows)  
Install the drivers from the Win TV US B In s t a lla t io n CD-ROM  
After the Win TV US B driver is installed, you will then install the Win TV  
a p p lic a t io n s o ft w a re from the WinTV Installation CD-ROM  
Dia g ra m  
The following diagram shows the main functions and connectors of the Win TV-  
US B. Since there are several different models with different features and func-  
tions, your board may not have all of the components installed.  
Bo a rd c o n n e c t io n s  
FM:  
TV:  
FM radio antenna connection (on some models)  
TV antenna or cable TV connection  
Au d io Lin e Ou t : Audio output 1/8” minijack (connects to sound card LineIn jack)  
Vid e o In : S-video input with composite adapter.  
Au d io Lin e In : Audio input 1/8” minijack  
1-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
Co n t e n t s o f t h e Win TV-US B p a c k a g e :  
Win TV-US B or Win TV-US B-FM unit  
1 m e t e r a u d io c a b le - sound cable for connecting between the WinTV-USB  
and your sound card  
S -Vid e o t o c o m p o s it e a d a p t e r  
FM ra d io a n t e n n a (on Win TV US B-FM models equipped with FM radio)  
Win TV-US B Warranty registration card  
Win TV-US B In s t a lla t io n CD-ROM with:  
WinTV2000 application  
WinTV driver for Windows98 and Windows2000  
Microsoft NetMeeting for video conferencing  
In s t a llin g t h e Win TV-US B  
ote: DO NOT PLUG THE WinTV-USB into your PC until  
your PC has fully booted..  
N
Turn on and boot into Windows98 and/or Windows 2000.  
1-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
Then plug the Win TV-US B into one of the USB connectors on the back of your  
PC, not a USB hub or keyboard.  
In s t a llin g t h e d rive r u n d e r Win d o w s 9 8 o r  
Win d o w s 2 0 0 0  
After the Win TV-US B is installed, the Ad d Ne w Ha r d w a r e Wiza r d will  
appear.  
Select S e a rc h fo r t h e b e s t d rive r fo r yo u r d e vic e (Re c o m m e n d e d ).  
Click NEXT.  
When you see this dialog box, insert the Win TV US B In s t a lla t io n CD-ROM  
into your CD-ROM drive.  
Select CD-ROM d rive and click NEXT.  
Once the Hauppauge Win TV-US B video driver has been detected, click  
NEXT.  
You will see a number of files copied to your hard disk.  
Click FINIS H to reboot Windows.  
After (rebooting), you may be asked to insert your Win d o w s 9 8 CD ROM.  
1-3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
ote: Be sure to use the exact version of Windows 98 CD-  
ROM that is installed on your system. If you are using  
N
Windows98 SE, do not use a Windows98 Gold CD-ROM.  
Also if Plug-n-Play does not correctly load the driver, you may  
manually load the driver from the WinTV-USB CD-Rom. Open the  
USB folder and double click the file “USB98.exe” to manually  
install the driver. Once the driver is finished, you must manually  
run the SETUP.EXE on the WinTV-USB root directory to install  
the WinTV viewing application.  
Co n n e c t in g t h e Win TV-US B t o a VCR, Vid e o  
Ca m e ra o r Ca m c o rd e r  
Most VCRs or camcorders have a female RCA jack labeled Video Out. Most  
also have a jack labeled Audio Out”. Most video cameras simply have one out-  
put connection labeled "Video Out".  
To connect the video to the WinTV-USB, use shielded video cables (not supplied)  
with male RCA connectors on both ends:  
-
connect from the Vid e o Ou t ” jack on your video camera, VCR or cam-  
corder to the Co m p o s it e Vid e o in p u t ja c k on the WinTV-USB.  
ote: USB has a high quality S-Video input jack, which  
requires an S-Video to Composite video Adapter (supplied)  
N
to connect to your Camcorder or VCR.  
1-4  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
To connect the audio from your VCR or camcorder, use an 1/8” stereo minijack  
extension cable (1/8” male minijacks on one end, and RCA onthe other end) and  
connect the Audio Output” RCA on the VCR or camcorder to the Audio LineIn jack  
on the Win TV US B.  
ote: If you need a female RCA to 1/8” minijack adapter, these  
adapters can be found at most Radio Shack stores.  
N
Con n e c tin g th e Win TV-USB to a Sou n d Ca rd  
The board's audio output should be connected to a sound card using the supplied  
Au d io Ca b le :  
-
plug one end of the Au d io Ca b le into the jack marked Lin e Ou t (Au d io  
Lin e Ou t ja c k J 4 ) on the USB unit  
-
plug the other end of the Au d io Ca b le into your soundcards Lin e In  
jack.  
ote: Most sound cards have three round jacks on the outside of  
the PC. They are: Microphone Input, Audio Output and Line  
N
Input. The Audio Output would go to your speakers, while the  
Microphone input might go to a microphone (if you are using one). The  
LineIn jack is normally indicated on the sound card by the words IN or  
LineIn stamped into the metal bracket on the outside of your PC. This  
is where you would plug your Audio Cable, Also Some Laptops do not  
have a Line in and you would have to connect the USB device to the  
Mic input on the Laptop, or to a seperate set of powered speakers.  
Ad ju s tin g th e Au d io Volu m e  
Once the audio cable is connected to your Sound Card, the WinTV application  
can change the audio volume coming from the WinTV USB by adjusting the  
Lin e In p u t s o u n d vo lu m e of the Vo lu m e Co n t ro l program in Windows.  
The Vo lu m e Co n t ro l p ro g ra m is normally installed with Windows or by the  
sound card installation program, and allows the control of volume from the vari-  
ous sound sources. If you cannot hear sound when running the application,  
check the volume level of Lin e In p u t in Vo lu m e Co n t ro l. The VolumeControl  
1-5  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
application is started by clicking either:  
Start/Programs/Accessories/Multimedia/VolumeControl  
or  
Start/Programs/Accessories/Entertainment/VolumeControl  
or  
Double click the speaker icon in System tray (found normally in the lower  
right hand corner of your computer screen).  
You should see Lin e -In b a la n c e as one of the selections. If not, then click on  
Op t io n s /P ro p e rt ie s and under S h o w t h e fo llo w in g vo lu m e c o n t ro ls  
check Lin e -In . Then click OK.  
You should now see a selection for Lin e -In Ba la n c e . Make sure the S e le c t  
b o x is checked, then raise the volume to about 1/2 of the way to the top. This  
should be a good starting point for the volume control.  
If Line-In is muted or not selected, u n m u t e o r s e le c t it to hear audio from  
the WinTV USB.  
In the WinTV application under the Co n fig u re /Au d io menu (in WinTV200 click  
on the AUD b u t t o n ), the Mixe r ID should be set at Lin e -In .  
As you adjust the audio volume in the application, you should see the slide bar  
in the Volume Control window rise and fall.  
1-6  
Download from Www.Somanuals.com. All Manuals Search And Download.  
The WinTV2000 Application  
Preferences  
menu  
Full screen TV  
Switch video  
source  
Remove toolbar  
Minimize  
Color/Audio config-  
uration  
Close WinTV  
Channel configuration  
Mute audio  
Click your right mouse button here  
to remove toolbars. Click again to  
restore toolbar.  
Configure  
snapshot  
Freeze  
Snapshot button  
Click and hold your right mous e  
button to see the Options menu.  
Snapshot viewer window -  
double click on each thumbnail”  
to see image full size  
Software remote  
control  
Current TV channel or  
video source  
Ru n n in g t h e Win TV a p p lic a t io n  
After installing the WinTV application from the Win TV US B In s t a lla t io n CD-  
ROM, you will see icons on your Windows background. Start Win TV-2 0 0 0 or  
Win TV-3 2 by d o u b le c lic k in g o n it s ic o n .  
Once the WinTV application is initialized, you should see the RED lig h t illu -  
m in a t e o n t h e Win TV US B.  
You can also click on S t a rt /P ro g ra m s /Ha u p p a u g e Win TV and then click  
on the WinTV2000 or WinTV32 icon.  
The first time you run WinTV, you will be asked to scan for TV channels. Click  
OK.  
2-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
Watch TV  
mode  
Still frame  
image capture  
mode  
Motion video  
capture mode  
Radio*  
Toolbar  
Full screen  
TV mode  
Previous  
channel  
TV image  
size  
Freeze frame  
Channel  
indicator  
Volume  
level  
Channel surf  
Video  
source  
Mute  
Volume up/down  
Channel  
Suites  
Mono / Stereo  
indicator  
Channel name  
* on some model s  
2-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
If you are using a cable TV connection, in the Bro a d c a s t /Ca b le menu item,  
select Ca b le .  
In Vid e o Fo rm a t , in No rt h Am e ric a choose NTS C M. In S o u t h  
Am e ric a , choose PAL M o r PAL N.  
After the scan is complete, you will have a list of TV channels which are active in  
your area.  
You can m o d ify t h e c h a n n e l n a m e s by s in g le c lic k in g o n t h e c h a n -  
n e l, then clicking Ed it . Change the channel name to the name that you would  
like to have displayed in the WinTV toolbar.  
To set up a Ext e rn a l vid e o s o u rc e , go into Channel configuration (click on  
S u it e on the Win TV2 0 0 0 or click Co n fig u re /Ch a n n e ls on Win TV-3 2 ),  
and click on INP UT S o u rc e s . Highlight COMP OS ITE and click ADD. Pick  
your video format and give it a name, then click ADD. Now you have a external  
video channel.  
2-3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
S t ill Fra m e Im a g e Ca p t u re m o d e  
With WinTV-32, you can switch into the high quality image capture mode by  
clicking on the S t ill Fra m e Im a g e Ca p t u re Mo d e b u t t o n on the toolbar.  
When you click on this button, you will see the Image Capture Toolbar.  
Click on the Co n fig u re ic o n in the Image Capture Toolbar to set the image  
capture resolution and to configure for either still or motion video images.  
In Win TV2 0 0 0 , to configure still image capture, click on the CFG b u t t o n  
(found just above the S n a p s h o t Vie w e r w in d o w ).  
You can capture images up to 1600x1200 pixels.  
2-4  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
To reduce the effects of motion in the video image, but with lower image resolu-  
tion, in the Fie ld s Ca p t u re d o p t io n choose 1 (Mo t io n ).  
Mo t io n Vid e o Ca p t u re m o d e  
You can switch the WinTV-32 application into the motion video capture mode by  
clicking on the Mo t io n Vid e o Ca p t u re Mo d e button on the toolbar (see  
page 2-2 for its location).  
In WinTV-32, to configure motion image capture, click the 4 2 2 /YUV (configura-  
tion) button.  
In Win TV-2 0 0 0 , to configure motion image capture, first open the software  
remote control (click the RC b u t t o n in the lower right hand corner of WinTV-  
2000). The n click the Ad va n c e d C o n t r o ls b u t t o n (to roll down the  
advanced controls), and then click the FMT b u t t o n .  
2-5  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
For best performance when capturing, set the Im a g e Fo rm a t t o YUY2 or  
BTYUV, and the Im a g e Dim e n s io n s t o 3 2 0 x2 4 0 . Although you can cap-  
ture larger than 320x240, the file size will be larger and the video capture quality  
will be down graded.  
The number of Frames per second captured (up to the limit of 30 fps) is set in  
the File Fo ld e r ic o n in the Motion Video Capture toolbar, or by clicking the  
FILE b u t t o n in WinTV-2000.  
Us in g t h e m o u s e in Win TV  
The Windows mouse is used to move the TV window, resize the window, select  
menu options and make the window appear in full screen or adjustable screen  
size. Use the left and right buttons, the middle mouse button (if your mouse has  
one!) is not used.  
S in g le c lic k Tit le Mo d e /No Tit le Mo d e m a k e s  
e a s y t o u s e !  
The le ft m o u s e b u t t o n is used for all control and select functions. The rig h t  
m o u s e b u t t o n is clicked inside the video window to hide or display the tool  
and menu bars and to turn off the full screen TV mode.  
These modes are called Tit le Mo d e and No Tit le Mo d e . You can toggle back  
and forth between TitleMode and NoTitleMode by simply c lic k in g yo u r rig h t  
m o u s e b u t t o n w h e n yo u r m o u s e is in s id e t h e vid e o w in d o w.  
The WinTV window can be moved in No Tit le Mo d e by clicking and holding  
your left mouse button in the middle of the WinTV window and moving it to the  
new position. Then let it go!  
2-6  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
Move the Win TV window in Tit le Mo d e by clicking and holding your mouse  
button on the WinTV Title Bar, holding it down and dragging it to the new posi-  
tion.  
You can set a different size and a different place on your VGA screen for the  
WinTV window in Tit le Mo d e and No Tit le Mo d e . Then by simply clicking with  
the right mouse button, the window will switch from one saved size and place  
on the screen to the other! Try clicking your right mouse button several times in  
the middle of the TV window and see what happens.  
To set the window size, grab” a corner of the WinTV window with your mouse  
(hold down the left mouse button when it is on one of the corners of the win-  
dow) and then drag it to the preferred size, then release the mouse button.  
For example, if you would like to watch without the tool/menu bars in a small  
corner of the Windows screen, click the right mouse button inside the video win-  
dow and the tool/menu bars will disappear. Then drag the window to its pre-  
ferred size and location on the Windows screen. Now click the right mouse but-  
ton inside the window and the application will now save the correct size and  
location on screen for No Tit le Mo d e . Every time you select the  
No Tit le Mo d e by right clicking in the window, the window will resize and  
move to the saved position.  
With WinTV-32, you can select which bars and indicators are shown when in the  
TitleBar and NoTitleBar modes by clicking on Vie w . You can eliminate the sta-  
tus bar and the toolbar in the TitleMode or add the status bar in the  
NoTitleMode.  
S e t t in g u p yo u r TV c h a n n e ls  
To set up the TV channels with WinTV-32 in the application, click on  
Configure/Channels /SuiteManager.  
In Win TV-2 0 0 0 , click the S u it e b u t t o n .  
Youll see the Ch a n n e l Ma n a g e r. From the Channel Manager, you can Ad d ,  
2-7  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
Ed it or De le t e channels.  
You can also create Ch a n n e l S u it e s , which are subsets of the All Channel  
suite. For example, you can have a suite of just TV news channels, and name  
this suite “News. Channel Suites allow you to create a subset of all the chan-  
nels, so that you can channel surf through only those channels. To set up a new  
Channel Suite, click on S h o w S u it e s . Then click on S u it e s (in the left col-  
umn), then click Ad d . You can then n a m e t h e s u it e and a d d c h a n n e ls t o  
t h e s u it e .  
To change to a suite, in the WinTV toolbar, right click your mouse button in the  
Ch a n n e l S u it e a re a (the default is All Channels). You will then see a list of  
suites. Click on the one you would like to switch to.  
S e t t in g p re fe re n c e s in Tit le m o d e  
Click Dis p la y/P re fe re n c e s /Vie w and then click on the Tit le Mo d e tab.  
As p e c t Ra t io On forces the TV window height and width ratio to 4:3. When  
turned off it will allow arbitrary aspect ratios.  
An n u n c ia t o rs On display the TV channel on screen when you change chan-  
nels, and display the volume when you adjust the volume.  
2-8  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
S e t t in g fu ll s c re e n TV m o d e  
Click Dis p la y/P re fe re n c e s /Vie w and then click on the TV Mo d e t a b .  
Set Allo w Re s o lu t io n Ch a n g e .  
Once you have clicked on Allow Resolution Change, if you then click on the TV  
icon on the WinTV-32 Toolbar, the WinTV will switch to full screen.  
Im a g e S a ve , P rin t a n d Co p y t o Clip b o a rd  
The process to save, print or copy an image starts with the digitizing of a single  
2-9  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
video frame. When one of these functions are clicked on, the next video frame  
is moved into your PCs main system memory instead of the VGA display. Your  
PCs processor then converts the digitized video image into a 24-bit DIB image  
(a format which is used internally in Windows), and then copied back into the  
VGA memory so that you can see the image which will be printed or saved. This  
becomes a frozen” image in the window.  
The video images which are digitized can be saved to disk, printed to a color or  
black/white printer or copied to the clipboard. These functions can be viewed  
from the File menu:  
There are a few things which need to be noted. First, because a video frame is  
composed of two fields, an odd field with the odd lines in the image and an  
even field composed of the even lines, there might be a distortion in the frozen  
image if there was rapid motion while the image was being moved into main  
system memory. This distortion is called interlaced artifact.  
Another item to note is that the video image, when converted into a 24-bit DIB  
image, will look lighter than it did when it was in motion. You can adjust the  
images brightness, contrast and color saturation and hue by clicking on  
Configure/Color. These adjustments are made during the digitizing process on  
the board and will affect both the liveimage and the frozen image.  
Adjus ting the vide o im a ge s c olor  
You can adjust the brightness, contrast saturation and hue of the live TV image  
by using the color adjustment menu. Click on Co n fig u re /Co lo r to get the  
adjustment menu:  
2-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
Options Me nu  
The Options Menu has settings for Always-on-Top mode and Aspect ratio mode  
plus duplicates buttons found on the toolbar for operation without a mouse.  
Alw a ys -o n -To p m o d e  
The Always-on-Top mode conveniently puts the TV window “on top of” other  
Windows windows. In this mode, you can easily move the TV window to the No-  
Title mode by clicking the right mouse button in the middle of the TV screen.  
As p e c t ra t io  
The natural TV window size has a 4:3 aspect ratio. By unclicking the Aspect  
Ratio setting in the Options menu, you can change the TV window to any size  
you want! Make it tall, short or any size. With Aspect Ratio turned on, the win-  
dow size will always be forced to a 4:3 ratio.  
Ke yb o a rd c o n t ro l o f t h e 3 2 a p p lic a t io n  
Convenient keyboard controls duplicate the functions of the toolbar.  
Volume Up  
Volume Down  
=
=
Page Up  
Page Down  
2-11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
Mute  
Channel Up  
=
=
=
=
=
=
=
=
=
=
=
Ctrl+ M  
Plus (+ )  
Minus (-)  
Ctrl+ P  
Ctrl+ C  
Ctrl+ V  
Ctrl+ F  
Ctrl+ T  
Channel Down  
Print a Frame  
Copy to Clipboard  
Copy from Clipboard  
Freeze Frame  
Full screen TV mode  
Reset tool bar  
Take a snapshot  
Right mouse button  
Alt + M  
Space bar  
Title mode/No title mode/Turns off TV mode  
S e t t in g u p a s h o rt c u t  
You can set up a shortcut to the application at any time. To do this, click your  
right mouse button on your Windows background. Then click on Ne w . You  
should see the following dialog box:  
Then click on S h o rt c u t .  
Click on Bro w s e , then look in the P ro g ra m File s / d ire c t o ry. Select  
Win TV 3 2 .e xe .  
2-12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
Then click on NEXT to finish to set up the shortcut.  
2-13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Cre ating Digital Vide o movie s with  
WinTV-USB  
Ove rvie w o f Vid e o Clip Ca p t u re  
Live video which is digitized by the video digitizer (see How WinTV USB  
works”) can be “captured” as a video sequence (or video clip) by using the  
WinTV Capture program. This program is provided in the WinTV Application and  
uses Microsoft’s WDM for Windows capability which is built into Windows 98  
and 2000.  
WinTV-Capture creates a file type called AVI (Audio/Video Interleaved) on your  
hard disk. This file contains digitized video and, optionally, audio.  
WinTV USB gives high quality captured video by storing uncompressed digi-  
tized video in an AVI file. This compares with compression methods such as  
JPEG and MPEG, where some loss of video quality is accepted in order to  
reduce the amount of data stored. Uncompressed video capture creates high  
quality digital video movies, but requires optimized system performance to  
avoid lost video frames (called dropped frames.)  
To create the best quality digital videos, use the following steps:  
Compress/Edit, etc. by using the appropriate 3rd party software with these  
functions  
Edit the raw video. Add special effects, cut, paste, etc. using one of the  
popular digital video editing programs such as Adobe Premiere, MGI  
VideoWave or U-Lead MediaStudio.  
After editing the video, compress the video for the playback target. For  
example, if you are creating a video to be used in a multimedia presenta-  
tion, compress with either Intel’s Indeo or Supermacs Cinepak. If you are  
creating a CD-Video, use MPEG compression to get up to 74 minutes of  
video on a CD-ROM.  
3-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
Us in g Win TV Ca p t u re  
The Win TV-Ca p t u re program is an easy-to-use program that previews live  
video, captures an AVI file to disk, and plays back the AVI file to your VGA  
screen. Win TV-Ca p t u re can capture and playback video clips, but does not  
provide video editing capabilities. Digital video editing programs such as Adobe  
Premiere or U-Lead MediaStudio can be used to edit your digital videos.  
With WinTV-Capture you can set the number of frames per second that are cap-  
tured and the size of the video image. You need to experiment to determine how  
much video your PC can store to the disk (in terms of image size and frames  
per second) because capturing video clips is very CPU and hard disk intensive.  
-Software Remote Capture window: Found in WinTV 2000  
S e t t in g t h e vid e o im a g e s ize  
The maximum suggested video image capture size is 320x240. When playing  
back the video on slower PCs, a smaller image size might be needed. To set  
the image size, click on FMT Button:  
3-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
The WinTV-Capture program can use several different types of color formats  
when capturing video clips. For highest capture performance, choose the YUY2  
OR RGB formats. These give excellent capture image quality and frame rate,  
but will give slow performance on playback of 320x240 image size videos.  
YUY2 OR RGB formats are also good if you plan to edit your video clips with  
Adobe Premiere or MediaStudio, and plan to compress the digital videos using  
Cinepak or Indeo. If you do not plan to edit your videos and want good play-  
back performance, choose a smaller image size (160x120). Capture and play-  
back performance is determined by your system configuration, including CPU  
and hard disk speed.  
Se tting the num be r of fra m e s pe r s e c ond c a pture d  
To set the number of frames per second captured, click on File/CaptureSetup:  
The number of video buffers will depend upon how much RAM you have in your  
system. The maximum number of buffers is 1000.  
After setting the video format, the number of frames per second and possibly  
creating a new file name (by clicking on File/SetCaptureFile), you can start cap-  
turing video by clicking on the Capture Video icon.  
Us in g Au d io w it h -Ca p t u re  
To capture audio along with video, the WinTV USB must be connected to a  
sound board capable of saving sound clips. To connect the USB to a sound  
board do the following:  
a) Make sure the audio output of the card is plugged into the LineInput of the  
sound board.  
3-3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
b) Make sure the LineInput volume for recording is set correctly and not  
muted. Open the Volume control panel, then click on Options/Properties. In  
the panel Adjust volume for recording set for Recording. Make sure  
LineInput is checked under Show the following volume controls and that the  
volume for LineInput is not muted and is set at an appropriate level.  
Capturing audio along with video puts a greater  
strain on your PC than capturing video alone. If your  
PC drops many frames while capturing audio and  
video together, then capture the audio separately with  
the audio capture utility from Windows. The audio can be merged  
with video later on during the video edit stage.  
S u g g e s t io n s o n c a p t u rin g vid e o  
Captured image sizes can be either 160x120 or 320x240 pixels.  
For the best trade off between image size and captured frames per second, use  
a 320 x 240 image. With a 166MHz processor MMX (or better) and a reasonably  
fast hard disk drive, you should be able to capture 30 frames per second using  
the YUY2 OR RGB format.  
The consumption of hard disk space is dependent upon the size of the video  
image while capturing, the image format plus the number of frames/second.  
Using the YUY2 OR RGB image format, the following chart shows hard disk  
space consumed:  
3-4  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
image size  
160x120  
frames/second bytes per second 1 minute video  
15 frames/sec  
15 frames/sec  
30 frames/sec  
425 Kbytes/sec  
850 Kbytes/sec  
1.7 Mbytes/sec  
26 Mbytes  
52 Mbytes  
104 Mbytes  
320x240  
320x240  
Video consumes quite a bit of hard disk space! At 320x240, you will only be  
able to store about 10 minutes of video on a 1 Gigabyte hard disk!  
To reduce the amount of hard disk space used by your digital videos, you can  
edit the video using one of the popular 32-bit digital video editors (such as  
Adobes Premiere or U-Leads MediaStudio). After editing, you can compress  
the video using a software playback format such as Indeo or Cinepak (both of  
these are supported by Windows98). Typical compression achieved by these  
formats is 30:1.  
Tip s o n im p ro vin g c a p t u re p e rfo rm a n c e  
Do not use DoubleSpace or any other disk compression scheme! This severely  
slows down your hard disk.  
Turn off screen savers and do not connect to a local area network.  
Most professionals capture video and audio separately. This allows them to “lay  
down” the audio track on top of the video tracks while editing. Capturing video  
separately will increase the performance of your video captures.  
There are several hard disks on the market which are designed for higher per-  
formance video captures. These drives use 1:1 interleaving and track caching  
to eliminate gaps caused by a hard disk drive seeking to the next track. They  
are available with both IDE and SCSI interfaces.  
3-5  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3-6  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Teletext Data Reception us ing VTPlus (In  
Europe ONLY)  
Teletext is used in Europe and other parts of the world to transmit digital data  
along with a television picture. Teletext data is transmitted in an invisible part of  
the TV picture called the "Vertical Blanking Interval" or VBI.  
Teletext data is normally formatted into pages. A master index is also transmit-  
ted which lists the various categories that can be received, and which Teletext  
page they are being transmitted on. Teletext data must be inserted into the VBI  
by your TV broadcaster, and can only be received on the WinTV USB if the  
Hauppauge Teletext decoder is installed.  
An example of a Teletext page follows. Each Teletext page has a page number, a  
date and the current time in the right hand corner:(The time shown in a selected  
page will only Update if “Update Continuosly is selected- see later, in this  
section).  
VTPlus for WinTV USB is a sophisticated Teletext software application which  
runs exclusively on the Hauppauge WinTV. VTPlus allows you to view multiple  
Teletext pages, save or print Teletext pages and create Dynamic Data Links so  
that Teletext data can be used in other Windows applications. The WinTV appli-  
cation does not have to be active while the VTPlus Teletext application is run-  
ning.  
4-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
S t a rt in g VTP lu s  
If the VTPlus application is provided on CD-ROM, then it will automatically be  
installed from the Win TV-US B In s t a lla t io n CD-ROM.  
To start VTPlus, click on the VTP lu s b u t t o n in Win TV3 2 or click on the  
TELE b u t t o n in Win TV2 0 0 0 . This will close the TV application and launch  
VTPlus. The WinTV USB cannot run the application and VTPlus at the same  
time.  
You need to create a VTPLUS suite within the WinTV 32 or WinTV 2000 applica-  
tions. Go to Co n fig u re Ch a n n e ls , S u it e m a n a g e r, S u it e s and choose  
ADD s u it e and name the new suite “VTP LUS ”.  
Co n fig u rin g VTP lu s  
The first time that you run VTPlus, it is recommended that you first check the fol-  
lowing configuration setting:  
Go to Op t io n s , P ro g ra m o p t io n s , and make sure that in the Ge n e ra l t a b ,  
Mu lt ip le Ch a n n e l Mo d e is selected but not Background Memory Active. If  
Background Memory Active is selected and greyed out then, temporarily, you  
will need to de-select the Multiple Channel Mode option.  
4-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
VTP lu s t o o lb a r  
*Select TV channel  
*TOP text select  
Set Time/Date  
Current Teletext service  
Current page number  
Reveal invisible text  
Next Subpage  
Previous Subpage  
Script  
Reception indicator  
*Note: These functions are not applicable in the UK.  
1 . Re c e p t io n in d ic a t o r: when this symbol is red, your requested page is  
being received.  
2 . S c rip t : shortcut for Options/Script. See Help for information on program-  
ming the Script.  
3 . S e le c t p re vio u s S u b p a g e : indicates, when dark, that there are sub-  
pages before the current subpage. When a light grey, there are no sub-  
pages before the current page.  
4 . S e le c t n e xt S u b p a g e : indicates, when dark, that there are subpages  
after the current subpage. When light grey, there are no subpages after the  
current page. For example, if the current page is 100 and there are no sub-  
pages in page 100, the Select next Subpage icon will be light grey.  
5 . Re ve a l b u t t o n : shortcut for Show/HiddenCharacters. When you use this  
button you might see hidden text, such as VPS time codes or answers from  
a Quiz.  
4-3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
Qu ic k s e le c t Te le t e xt p a g e s  
By using the Ctrl+ N key a Create and Receive page pops up requesting a page  
number. Type the requested page number. If this page is to be received continu-  
ously (every time the page is received, the page is automatically updated), click  
the Update Continuously box.  
Many Teletext pages have a reference to other pages. For example, the TV  
guide section has a number of page referrals to movie background information  
which is being transmitted in other pages. Quickselect allows you to select  
these pages directly. Double click the left mouse button on the desired page  
number in the current Teletext page, and a new Window appears with the select-  
ed page.  
If you do not want to open a new Window, but simply change to the new page,  
push the Shift-Key while double-clicking on the page number in the current  
Teletext page, and the new selected page will appear in the original window.  
With Quickselect, several pages can be called at once. If a Teletext page refers  
to a page sequence such as Share Prices: 500-505”, mark the first page num-  
ber with a single mouse click, click a page number and start the reception with  
a left Doubleclick on the end page. The distance between the selected pages  
must not be more than 11.  
Example: News from Page 300-303” are selected with by a single click on 300  
and a Doubleclick on 303. The multiple page reception will open individual win-  
dows for each of the pages within the selected page numbers.  
Dyn a m ic Da t a Exc h a n g e w it h Te le t e xt  
DDE links can be created between the Teletext pages and any Windows pro-  
gram supporting DDE. Programs supporting a live DDE link from a Teletext  
page include the Microsoft EXCEL spreadsheet and Microsoft WORD.  
To create a link, use your mouse to highlight the section of the Teletext page of  
interest. For example, if the current Teletext page has financial data, highlight  
with the mouse the financial item of interest by click on the beginning of the field  
on the Teletext page, holding your mouse button down, and releasing the  
mouse button at the end of the field.  
4-4  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
Then click on Ed it /Co p y option from the Ed it m e n u and c lic k t h e le ft  
m o u s e b u t t o n . The information is now in the PC memory. To create a link to  
the DDE supported applications (such as your spreadsheet), select edit past  
special” in your application and choose the past link option. VTPlus will now  
create a direct link to your program.  
When the data changes in the selected field on the Teletext page, VTPlus will  
deliver the data automatically to your DDE supported program. Updates  
through the DDE occur when all subpages are being received and at every  
update, when the option Update Continuously is marked.  
ote: For DDE to operate it is necessary for the VTPlus pro-  
gram to be running and for the specific page to be shown.  
N
4-5  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
4-6  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Us ing the Radio Application  
If you have purchased the WinTV-USB-FM, in addition to watching TV you can  
also tune in radio stations on the FM band.  
The radio device has two aerial inputs, one for TV and one for FM radio. If your  
TV antenna (or cable TV network) carries both TV and FM radio, you can con-  
nect to the TV antenna connector only:  
FM radio ante nna  
TV ante nna  
Ru n n in g t h e Ra d io Ap p lic a t io n  
Click on Start / Programs / Hauppauge WinTV and then Radio to run the radio  
application.  
Th e ra d io w in d o w  
Us in g t h e Ra d io Bu t t o n s  
Volume: The audio volume is adjusted by setting the LineIn level in the  
Volume Control applet.  
5-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
Tune: Fine tune the current radio channel.  
Seek: Search for the next active FM radio channel.  
Mem: Sets a FM radio channel preset. To assign the current station to a  
preset, click on Mem and then on one of the Preset buttons (1-10).  
Mute: Turn off the sound.  
Mono: Force mono reception.  
Scan: Searches for new stations until you click on Stop. Click the RIGHT  
mouse button anywhere on the -radio window to set the Scan mode.  
Min:Minimizes the -radio window.  
CD:  
TV:  
Starts the Audio CD-Player for playing back Audio-CD´ s.  
Closes the radio application and starts the application.  
Closes the radio application.  
OFF:  
1 - 10: Preset 1 - 10  
P ro g ra m m in g t h e P re s e t s  
To assign a radio station to a special Preset button do the following:  
1. Tune in the desired station with the Seek button (or by using Tune).  
2. Click on the Mem button. It will change to red.  
3. Click on one of the Preset buttons (1-10).  
Us in g t h e rig h t Mo u s e b u t t o n  
When you click the RIGHT mouse button in the -radio window, this menu comes  
up:  
5-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
1 . S c a n Mo d e : Presets - When Presets is chosen and the Scan button is  
clicked, -radio tunes in only the stations which are assigned to the Preset  
buttons.  
2 . S c a n Mo d e : All - When All is chosen and the Scan button is clicked, -  
radio tunes in all radio stations.  
3 . Fre q u e n c ie s : A list of all frequencies assigned to the preset buttons is  
shown.  
4 . To o l Tip s : Turn on/off bubble help.  
5 . Min im ize : Minimizes the -radio application window.  
5-3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
5-4  
Download from Www.Somanuals.com. All Manuals Search And Download.  
How WinTV-USB Works  
Your WinTV-USB contains a 125 channel cable ready TV tuner, a video digitizer,  
a video compression engine and a USB bus controller. WinTV-USB displays  
video and audio in the following way:  
Under software control, the WinTV-USB either tunes to a TV channel or selects  
the external audio/video input source. The audio from the chosen source is  
passed to the LineOut jack on the WinTV-USB, while the video from the selected  
source is digitized and compressed. The compressed video is sent over the  
USB cable into your PC.  
Once the compressed video is in your PC, the WinTV-USB software driver  
decompresses the video and sends a reconstituted frame to your graphics dis-  
play adapter 30 times each second (25 times per second in Europe and other  
PAL areas).  
Your graphics display adapter then resizes the video image to fill the window  
size that you have chosen for the WinTV window.  
Typically, you will use the supplied audio cable to carry the audio signal from  
the LineOut jack on the WinTV-USB to the LineIn jack on your sound subsys-  
tem. Your sound subsystem will then mix this signal with other audio sources  
before driving your speakers.  
Since the decompression of video images is done by software, a processor with  
MMX is required. The actual rate at which the frames are decompressed  
depends on the clock speed of your processor, and on whether it is doing any  
other "big" jobs, such as rendering complex web pages.  
6-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
6-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Trouble s hooting  
This chapter includes troubleshooting help for solving common problems.  
P ro b le m : Ba d c o lo rs in t h e TV w in d o w  
If your VGA display is running in 256 color mode, the TV picture will be dis-  
played with only 256 colors. This compares with the 16 million different colors  
which are in the original TV image. The colors in the TV window will change  
depending upon which Windows programs are being run, and what color  
palettes are being used.  
To fix this problem, first try running your VGA adapter at a minimum of 16 bits  
per pixel. If you do not have enough memory on your VGA adapter to run at 16  
bits per pixel in the current resolution, either lower the resolution (example: from  
1024x768 to 800x600) or add more VGA memory to your VGA display adapter.  
Erro r m e s s a g e : “c o u ld n o t fin d "k s c lo c k .d ll" o r o t h e r  
file s o n t h e WIN9 8 CD”  
Be sure that the directory is correct where windows is looking. Your cd rom  
drive(D:\ for example). in some cases D:\win98 if the windows 98 files are locat-  
ed on your harddrive(preinstalled on the system), it should be looking for c:\win-  
dows\options\cabs  
Erro r m e s s a g e : “e rro r c o d e 6 9 d u rin g in s t a lla t io n o f  
d rive rs .”  
Cancel and browse the CD rom. double click on the USB98.EXE file located in  
the WIN98 Folder. after installing, the system will reboot.  
S ys t e m lo c k s o r d o e s n o t s h u t d o w n c o rre c t ly w it h t h e  
US B p lu g e d in :  
Look in your systems BIOS for Legacy USB s upport and set it to ENABLED. A  
bios update may be necessary if this setting is not present.  
P ro b le m : P o o r TV p ic t u re q u a lit y  
A poor TV image could be caused if your VGA display adapter does not have  
enough video RAM to hold the TV image. In this case, resorts to Primary  
Surface mode, which lowers image quality. A memory upgrade on your VGA  
display adapter might fix this problem.  
Another possible cause of this problem could be that your VGA display adapter  
7-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
does not support Windows 98 Direct Draw. In this case, you might consider an  
upgrade to a new Windows VGA accelerator which has Direct Draw support and  
is compatible with the USB.  
A poor video picture might also indicate a bad signal. To verify a bad signal, try  
one or more of these:  
Move your antenna or check your cable connection.  
Move possible interference sources, such as other computers or television sets,  
away from your PC.  
Contact the cable company to check your signal quality.  
P ro b le m : TV p ic t u re d is p la ys a b la c k s c re e n  
The TV picture might display a black screen under the following conditions:  
Momentary loss of signal  
A weak video signal  
Channel changing  
A scrambled channel  
Changing channels may cause a temporary black  
screen. To fix the problem, switch the channel up or  
down, then return to the original channel.  
The audio might continue to broadcast, even though the video picture displays  
a black screen. This indicates a strong audio signal and a weak video signal.  
A scrambled channel is not a valid channel: Set Primary.exe to DIBDRAW  
Mode!  
P ro b le m : S n a p s h o t s d o n 't d is p la y c o rre c t ly  
When using a 256 color palette, snapshots display incorrectly. To correct the  
problem, try one or both of these:  
Change your Windows color palette to 16-bit.  
Copy the image to a graphics program and save the image as a 24-bit  
image.  
Primary Surface mode & DIB Draw  
It is sometimes useful to use a mode of operation of your VGA card known as  
Primary Surface mode or DIB Draw. This can be helpful in eliminating VGA com-  
7-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
patibility problems, or improving picture quality on some VGA boards when  
used in some resolutions.  
To use Primary Surface mode, run the program "PRIMARY", which is installed  
with the WinTV application. Click Start/ Programs/WinTV and then, Click on  
Primary. Click on Force Primary or DIB Draw then close the program by clicking  
on the X. The Primary program simply makes a setting in the Windows Registry  
that tells the application to use the Primary mode or DIB Draw mode of opera-  
tion.  
This can be changed at any time to "Allow Overlay" by re-running Primary and  
clicking Allow Overlay or DIB Draw.  
7-3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
7-4  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Updating the WinTV-USB drive r  
From time to time, there might be a new WinTV USB driver which is an improve-  
ment over the existing driver. Driver updates can be downloaded from the  
Hauppauge Internet Web site (see the front page of this manual for the URL).  
The WinTV USB update is combined with the driver uninstaller and the driver  
installer. Once you have downloaded the updated WinTV USB driver, you can  
install the update simply by running the downloaded program. You will see the  
following message:  
Click Ne xt .  
8-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
Click Ne xt .  
The Update program now uninstalls the existing WinTV-USB driver, then copies  
a number of files to your hard disk:  
After the Driver installation program has copied all of the files over to your disk  
drive, you will be asked to reboot:  
Click OK to reboot your PC.  
After rebooting Windows98, an automatic installation of the new driver takes  
place. You will see the New hardware Found message. After installing a new  
driver, it is advisable to install the latest applications, including the  
WinTV32,WinTV2000 and the radio applications (if your board has these fea-  
tures).  
Re m o vin g t h e d rive r w it h HCWCLEAR  
On occasion, it might be necessary to remove all traces of the driver on your  
PCs hard disk. To do this, there is a program on the Installation CD-ROM called  
HCWCLEAR.  
The HCWCLEAR application can be found in the MISC/UTILITY directory:  
8-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
Run HCWCLEAR by double clicking on its icon:  
Click OK.  
You will then see the following message:  
Click Yes.  
If there are any errors which come up during the running of HCWCLEAR, then it  
means that there is an application running which is using the drivers. For exam-  
ple, if you see the following error:  
8-3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
it means that one of the WinTV USB driver files in use . You can either ignore the  
error, or can can double check to make sure there are no applications running  
in the system that might be using the WinTV USB driver. In general, to make  
sure the re-installation is done correctly, all applications using the WinTV USB  
driver should be stopped before HCWCLEAR is run.  
Re s t a rt in g t h e d rive r w it h HCWRES ET  
A program is included on the USB Installation CD-ROM which resets the WinTV  
USB driver. This program can be run if some program has become hung up”  
and the USB no longer is responding.  
The HCWRESET application can be found in the MISC/UTILITY directory:  
Simply double click on the HCWRESET.exe icon and the WinTV USB driver will  
be reset.  
8-4  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Te chnical Support  
Te c h n ic a l s u p p o rt t e le p h o n e  
If you have questions regarding installation or compatibility, please contact our  
technical support staff at:  
(631) 434-3197  
(631) 434-3198 Fax  
USB FAQ-URL:  
S e rvic e  
If you should need assistance with the installation, operation, or application of  
your Hauppauge WinTV USB, there are several options available to you. Your  
primary source for information and problem assistance is always your dealer.  
Should the need arise, contact your dealer for on-site or repair service.  
Hauppauges Technical Support and Customer Service staff can aid in solving  
many problems. Our service department is available to repair any Hauppauge  
product. For completion of repair, the product must be returned to our factory.  
If this WinTV USB is not in working order, your only recourse is repair or replace-  
ment, as described above. UNDER NO CIRCUMSTANCES will Hauppauge be  
liable for consequential damages, including any lost savings, lost profits, or any  
other damages, caused by the use of the WinTV USB or inability to use it, even  
if the dealer or Hauppauge has been advised of such liability or other claims.  
A-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
A-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
The Hauppauge Limite d Warranty  
Wa rra n t y  
Hauppauge Computer Works, Inc. warrants the WinTV USB to be free from  
defects in material and workmanship for a period of 2 years from date of initial  
retail purchase. We will, at our option, repair or replace a defective product. The  
limited warranty does not cover any losses or damage that occur as a result of:  
Improper installation  
Misuse or neglect or operation with faulty equipment  
Repair or modification by anyone other than Hauppauge Computer Works  
or an authorized repair agent  
Please complete and return the Warranty Registration Form inserted in this  
manual. To obtain service under this warranty, contact Hauppauge Computer  
works at (631) 434-3197, or fax RMA Department” at 631-434-3198. Please see  
the return procedure in the Technical Support” chapter.  
B-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
WinTV-USB Installation and Reference Manual  
B-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  

Greenheck Fan Ventilation Hood 474753 User Manual
Hans Grohe Plumbing Product 31101801 User Manual
Hotpoint Oven SX995X User Manual
HP Hewlett Packard Personal Computer C100 110 User Manual
Hunter Fan Outdoor Ceiling Fan 20490 User Manual
Husqvarna Chainsaw 340 345 350 User Manual
hussman Food Processor IGHT ESH ESHS 0010 User Manual
hussman Refrigerator P N 406928 User Manual
Hustler Turf Lawn Mower 175 42 User Manual
IBM Computer Hardware CIOv User Manual