Installation Instructions / Warranty
Metris
31263XX1
Metris
31063XX1
Talis
32310XX1
Focus
31730001
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31730XX1
32310XX1
Note:
To prevent shipping damage, the spout is attached to the
spout escutcheon with two adhesive strips. These strips
must be removed before the spout is installed.
Loosen the spout screw with a 2.5 mm Allen wrench.Pull
the spout away from the escutcheon.
adhesive strips
Remove the adhesive strips.
Reassemble the spout assembly so that the hole for the
pull rod is at the rear of the spout.
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Installation
Remove the valve mounting nuts from the valves.
From below the mounting surface, push the valves up into
the holes. Install the mounting nuts on the valves.
Tighten the tensioning screws.
Place the handles over the valve mounting nuts. Tighten
the handles by rotating the escutcheons clockwise.
The handles should be parallel to the basin. If necessary,
loosen the tensioning screws and rotate
the valve slightly.
Install the spout. Rotate the spout escutcheon if necessary,
so that the hole for the pull rod is at the rear.
Tighten the mounting nut. Tighten the tensioning screws.
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Screw the connecting hoses into the spout tee.
Slide the 3/8" compression nuts and ferrules over the
ends of the hoses.
Connect the hoses to the valve outlets. Use two wrenches
so that the hoses do not twist or become loosened from
the spout tee.
Install the supply lines (not included).
Install the drain.
Turn on the water and check all connections for leaks.
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Install the pop-up drain
Remove the plunger assembly.
Unscrew the drain outlet flange from the tee.
plunger
Unscrew the tailpiece from the tee. Wrap
the threads with two layers of Teflon tape and
replace.
height adjuster
flange
Install the white, flexible sealing gasket on the
flange. Place it in the sink outlet.
From under the sink, install the black mack
gasket, white friction ring and retainer nut to the
flange. Do not tighten the nut against the bottom
of the sink at this time.
sealing gasket
mack gasket
friction ring
retainer nut
Thread the tee and tailpiece to the flange. The
pivot must face the faucet. If necessary, turn
the drain assembly.
pull rod
Tighten the retainer nut.
Place the plunger assembly in the drain.
tee
Install the horizontal rod so that the end goes
through the loop in the bottom of the height
adjuster.
pivot ball nut
Install and hand tighten the pivot ball nut.
tailpiece
horizontal rod
Attach the swivel connector to the end of the
horizontal rod.
Attach the swivel connector to the end of the
pull rod. Position as desired and tighten with a
small, flathead screwdriver.
swivel connector
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User Instructions
Turn the right handle forward (clockwise) to turn
the cold water on. Turn the handle back (counter-
clockwise) to turn the cold water off.
Turn the left handle forward (counter-clockwise) to
turn the hot water on. Turn it back (clockwise) to
turn the hot water off.
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Replacement Parts
10
13
15
14
7
8
11
1
12
4
9
2
1
handle - hot
handle - cold
valve set
hot cartridge
cold cartridge
connection hose
97503XX0
97502XX0
97960001
94009000
94008000
94071001
3
2
3
4
5
6
7
8
9
5
3/8" compression ftg 88513000
aerator
pull rod
spout mounting kit
13085000
96657XX0
13961000
97504XX0
97505XX0
98127000
97506XX0
97360XX0
97362XX0
94010XX0
95337XX0
95338XX0
95339XX0
6
10 spout
11 spout escutcheon
12 o-ring 11 x 2
13 bidet spout
14 aerator
Metris
15 ball joint
16 aerator
17 handle, hot
18 handle, cold
19 spout
XX = finish
00 = chrome
82 = brushed nickel
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19
16
7
8
8
11
11
18
12
12
4
4
2
17
2
9
9
3
3
5
5
6
6
Talis
Focus
9
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Cleaning Recommendation for Hansgrohe Products
Modern lavatory faucets, kitchen faucets, and showers consist of very different materials to comply with the needs of the
market with regard to design and functionality. To avoid damage and returns, it is necessary to consider certain criteria when
cleaning.
Cleaning Materials for Faucets and Showers
Acids are a necessary ingredient of cleaning materials for removing lime, however please pay attention to the following points
when cleaning faucets and showers:
•
•
Only use cleaning materials which are explicitly intended for this type of application.
Never use cleaning materials which contain hydrochloric, formic, phosphoric, or acetic acid, as they cause considerable
damage.
•
•
Never mix one cleaning material with another.
Never use cleaning materials or appliances with an abrasive effect, such as unsuitable cleaning powders, sponge pads,
or micro fiber cloths.
Cleaning Instructions for Faucets and Showers
Please follow the cleaning material manufacturer’s instructions. In addition, pay attention to the following points:
•
•
Clean the faucets and showers as and when required
Use the amount of cleaning product and the amount of time recommended by the manufacturer. Do not leave the cleaner
on the fixture longer than necessary.
•
•
Regular cleaning can prevent calcification.
When using spray cleaners, spray first onto a soft cloth or sponge. Never spray directly onto the faucet as droplets can
enter openings and gaps and cause damage.
•
After cleaning, rinse thoroughly with clean water to remove any cleaner residue.
Important
Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.
Please note: if the surface is already damaged, the effect of cleaning materials will cause further damage.
Components with damaged surfaces must be replaced or injury could result.
Damage caused by improper treatment is not covered under the warranty.
Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe"). This
warranty is limited to Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and
installed in either the United States or Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material
or workmanship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of
the product that proves defective because of improper workmanship and/or material, under normal installation, use, service
and maintenance. If Hansgrohe is unable to provide a replacement and repair is not practical or cannot be timely made,
Hansgrohe may elect to refund the purchase price in exchange for the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentenc-
es. If you are a consumer who purchased the product for use primarily for personal, family, or household purposes, this war-
ranty extends for as long as you own the product and the home in which the product is originally installed. If you purchased
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the product for use primarily for any other purpose, including, without limitation, a commercial purpose, this warranty extends
only (i) for 1 year, with respect to Hansgrohe and Commercial products, and (ii) for 5 years, with respect to AXOR products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper mainte-
nance, misuse, abuse, negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no-
rinse" cleaning products, or the use of the product in any manner contrary to the product instructions. (3) Conditions in the
home such as excessive water pressure or corrosion.
C. Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installa-
tion or reinstallation of the product (including but not limited to proper packaging and shipping costs), or for installation or
reinstallation of the product.
D. Accessories, connected materials and products, or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your Hansgrohe retailer, or contact Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Toll-free (800) 334-0455.
In requesting warranty service, you will need to provide
1. The sales receipt or other evidence of the date and place of purchase.
2. A description of the problem.
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 1492
Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES
ANY PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSE-
QUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING
MERCHANTABILITY).
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclu-
sion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from State
to State. You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you
can bring any action in court against us under the Magnuson-Moss Warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect.
Prior to installing, always carefully study the enclosed instructions on the proper installation and the care and maintenance of
the product. If you have questions at any time about the use, installation, or performance of your Hansgrohe product, or this
warranty, please call or write to us or call us toll-free at 800 334 0455.
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Hansgrohe, Inc. • 1490 Bluegrass Lakes Parkway • Alpharetta, GA 30004
Tel. 770-360-9880 • Fax 770-360-9887
www.hansgrohe-usa.com
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