Installation Instructions / Warranty
Steel
35115801
Steel
35116801
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Installation with 38111181 rough manufactured before 03/2004
Turn the water off at the supply before
beginning this installation.
2.
Remove the covers from the plaster shields (1).
Trim the plaster shields so that they extend 1/16” out-
side the surface of the finished wall (ꢀ). Seal the wall
around the plaster shield with waterproof sealant.
1.
Use a 17 mm socket wrench to remove the spout plug.
Use a ꢀ7 mm socket wrench to remove the cartridge
assembly. Remove and discard the cup washers and
springs.
Remove and discard the cartridge and anti-twist
device from the housing. Install the new cartridge and
anti-twist device in the housing.
3
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Install the new cup washers and springs in the rough.
Install the cartridge assembly.
Installation with 38111181 rough manufactured after 04/2004
Turn the water off at the supply before
beginning this installation.
Remove the covers from the plaster shields.
2.
Trim the plaster shields so that they extend 1/16”
outside the surface of the finished wall. Seal the wall
around the plaster shield with waterproof sealant.
1.
Use a 17 mm socket wrench to remove the spout plug.
Use a ꢀ7 mm socket wrench to remove the cartridge
housing. Remove and discard the flush insert.
4
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Install the cartridge and anti-twist device in the
housing.
Install the cup washers and springs in the rough.
Install the cartridge assembly.
Installation with all models:
Push the handle over the cartridge stem. Tighten the
handle screw with a ꢀ mm Allen wrench.
If you are installing 35115801, turn to page 6.
If you are installing 35116801, turn to page 10.
5
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Model 35115801 only:
Measure the distance between the wall surface and
the end of the handle (x).
x
If x is between 3 1/4” and 3 7/8”, select the two
“A” sleeves (1 1/4”).
A
B
If x is between 3 7/8” - 4 3/8”, select the two “B”
sleeves (7/8”).
If x is greater than 4 3/8”, select the two “C” sleeves
(1/ꢀ”).
C
6
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Connect the fixation nuts to the sleeves.
Measure the distance from the rough to the outside
surface of the finished wall (X) (1).
1.
Add 1 3/16” to X. Cut the spout connecting thread so
that it is X + 1 3/16” long (ꢀ).
2.
Wrap the connecting thread with Teflon tape. Install
the mounting thread. Tighten with an 8 mm Allen
wrench.
7
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Push the baseplate against the wall (1).
Thread the sleeves into the rough (ꢀ).
1.
2.
Tighten the retaining nuts with the service key.
Lightly lubricate the o-rings on the spout and handle
escutcheons with the enclosed lubricant (1). Push the
escutcheons onto the baseplate (ꢀ).
2.
1.
8
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Push the spout over the connecting thread (1). Tighten
the set screw with a 3 mm Allen wrench (ꢀ). Install the
handle flange (3).
3.
1.
2.
ꢁ
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Model 35116801 only:
Measure the distance between the wall surface and
the end of the handle (x).
x
If x is between 3 1/4” and 3 7/8”, select the “A”
sleeve (1 1/4”).
A
B
If x is between 3 7/8” - 4 3/8”, select the “B” sleeve
(7/8”).
If x is greater than 4 3/8”, select the “C” sleeve
(1/ꢀ”).
C
10
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Push the sealing ring into the handle escutcheon (1).
Install the handle escutcheon onto the sleeve (ꢀ).
1.
2.
Push the sleeve / handle escutcheon assembly into
place over the handle (1). Tighten it by rotating it
clockwise (ꢀ).
1.
2.
Push the flange over the handle.
11
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Measure the distance from the rough to the outside
surface of the finished wall (X) (1).
Add 1 3/16” to X. Cut the spout connecting thread so
that it is X + 1 3/16” long (ꢀ).
2.
1.
Wrap the spout connecting thread with Teflon tape.
Install the spout connecting thread. Tighten it with an
8 mm Allen wrench.
Install the spout escutcheon and spout (1). Tighten
the spout set screw with a 3 mm Allen wrench (ꢀ).
1.
2.
1ꢀ
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User Instructions
on
Pivot the handle up to turn the water on, down to
turn it off.
Pivot the handle to the left for warmer water, to
the right for cooler water.
off
35115801
17
ꢁ
6
5
13
3
10
1
ꢀ
4
1ꢀ
7
8
11
13
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35116801
ꢁ
6
16
17
14
1
10
ꢀ
15
1ꢀ
8
7
11
Replacement Parts
1
ꢀ
3
4
5
6
7
8
ꢁ
flange
ꢁ6ꢁ08800
350ꢁ4800
ꢁ6ꢁ1ꢀ800
ꢁ6ꢁ13800
ꢁ6ꢁꢀ7800
ꢁ633ꢁ000
ꢁ6683800
ꢁ7ꢀ8ꢀ800
ꢁ7ꢀ80000
ꢁ7ꢀ30000
38ꢁ8ꢀ000*
ꢁ7660000
ꢁ7601000
14 handle escutcheon
15 spout escutcheon
16 washer
ꢁ6ꢁ0ꢁ800
ꢁ6ꢁ10800
ꢁ7600000
ꢁ7ꢁ71000
handle
handle escutcheon
spout escutcheon
baseplate
cartridge
aerator
spout
anti-twist device
17 fixing set
*not included
10 connecting thread
11 extension kit
1ꢀ set screw
13 nut
14
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Cleaning Recommendation for Hansgrohe Products
Modern lavatory faucets, kitchen faucets, and showers consist of very different materials to comply with the needs of the
market with regard to design and functionality. To avoid damage and returns, it is necessary to consider certain criteria when
cleaning.
Cleaning Materials for Faucets and Showers
Acids are a necessary ingredient of cleaning materials for removing lime, however please pay attention to the following points
when cleaning faucets and showers:
•
•
Only use cleaning materials which are explicitly intended for this type of application.
Never use cleaning materials which contain hydrochloric, formic, phosphoric, or acetic acid, as they cause considerable
damage.
•
•
Never mix one cleaning material with another.
Never use cleaning materials or appliances with an abrasive effect, such as unsuitable cleaning powders, sponge pads,
or micro fiber cloths.
Cleaning Instructions for Faucets and Showers
Please follow the cleaning material manufacturer’s instructions. In addition, pay attention to the following points:
•
•
Clean the faucets and showers as and when required
Use the amount of cleaning product and the amount of time recommended by the manufacturer. Do not leave the cleaner
on the fixture longer than necessary.
•
•
Regular cleaning can prevent calcification.
When using spray cleaners, spray first onto a soft cloth or sponge. Never spray directly onto the faucet as droplets can
enter openings and gaps and cause damage.
•
After cleaning, rinse thoroughly with clean water to remove any cleaner residue.
Important
Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.
Please note: if the surface is already damaged, the effect of cleaning materials will cause further damage.
Components with damaged surfaces must be replaced or injury could result.
Damage caused by improper treatment is not covered under the warranty.
Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This warranty is limited to
Hansgrohe products which are purchased by a consumer in the United States after March 1, 1ꢁꢁ6, and installed in either the United States or
Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or workmanship
as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of the product that proves defective
because of improper workmanship and/or material, under normal installation, use, service and maintenance. If Hansgrohe is unable to provide a
replacement and repair is not practical or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of
the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If you are a
consumer who purchased the product for use primarily for personal, family, or household purposes, this warranty extends for as long as you
own the product and the home in which the product is originally installed. If you purchased the product for use primarily for any other purpose,
15
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including, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to Hansgrohe and Commercial products,
and (ii) for 5 years, with respect to AXOR products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A.
B.
Conditions, malfunctions or damage not resulting from defects in material or workmanship.
Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper maintenance, misuse, abuse,
negligence, accident or alteration, or (ꢀ) the use of abrasive or caustic cleaning agents or “no-rinse” cleaning products, or the use of the
product in any manner contrary to the product instructions. (3) Conditions in the home such as excessive water pressure or corrosion.
C.
D.
Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installation or reinstallation
of the product (including but not limited to proper packaging and shipping costs), or for installation or reinstallation of the product.
Accessories, connected materials and products, or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your Hansgrohe retailer, or contact Technical Service at:
Hansgrohe Inc.
14ꢁꢀ Bluegrass Lakes Parkway
Alpharetta GA 30004
Toll-free (800) 334-0455.
In requesting warranty service, you will need to provide
1.
ꢀ.
3.
The sales receipt or other evidence of the date and place of purchase.
A description of the problem.
Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 14ꢁꢀ Bluegrass Lakes
Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS
THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY
OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES,
ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING MERCHANTABILITY).
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply
to you. This warranty gives you specific legal rights, and you may have other rights which vary from State to State. You may be required by
law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring any action in court against us under the
Magnuson-Moss Warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect. Prior to installing,
always carefully study the enclosed instructions on the proper installation and the care and maintenance of the product. If you have questions at
any time about the use, installation, or performance of your Hansgrohe product, or this warranty, please call or write to us or call us toll-free at
800 334 0455.
Hansgrohe, Inc. • 14ꢁ0 Bluegrass Lakes Parkway • Alpharetta, GA 30004
Tel. 770 360-ꢁ880 • Fax 770 360 ꢁ887
www.hansgrohe-USA.com
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