Hans Grohe Indoor Furnishings 31020XX1 User Manual

Installation Instructions / Warranty  
Metris  
31060XX1  
31020XX1  
31261XX1  
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Installation  
Place the faucet and the sealing ring on the countertop.  
From below, install the fiber washer, friction washer and  
mounting nut. Tighten the mounting nut and the tension-  
ing screws.  
sealing ring  
fiber washer  
friction washer  
mounting nut  
tensioning screws  
Attach the hoses to the supply stops with 3/8” compres-  
sion fittings (not included). Use two wrenches, as shown,  
to prevent the hoses from twisting or from becoming  
loose.  
Install the pop-up drain (see page 4).  
Turn on the water and check all connections for leaks.  
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Install the Pop-up Drain  
plunger  
height adjuster  
flange  
Remove the plunger assembly.  
Unscrew the drain outlet flange from the  
tee.  
Unscrew the tailpiece from the tee. Wrap  
the threads with plumbers’ thread tape and  
replace.  
Install the white, flexible sealing gasket to  
the flange. Place it in the sink outlet.  
sealing gasket  
From under the sink, install the black mack  
gasket, white friction ring and retainer nut  
to the flange. Do not tighten the nut against  
the bottom of the sink at this time.  
mack gasket  
friction ring  
retainer nut  
pull rod  
Thread the tee and tailpiece to the flange.  
The pivot must face the faucet. If neces-  
sary, turn the drain assembly.  
tee  
Tighten the retainer nut.  
pivot ball nut  
Place the plunger assembly in the drain.  
Install the horizontal rod so that the end  
goes through the loop in the bottom of the  
height adjuster.  
tailpiece  
horizontal rod  
swivel connector  
Install and hand tighten the pivot ball nut.  
Attach the swivel connector to the end of  
the horizontal rod.  
Attach the swivel connector to the end  
of the pull rod. Position as desired and  
tighten with a small, flathead screwdriver.  
4
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Reset the High Temperature Limit Stop (optional)  
Close the drain OR cover it with a wash cloth.  
Use the included 4 mm Allen wrench to push the  
screw cover into the handle. Retrieve the screw  
cover when the handle is removed.  
Use the 4mm Allen wrench to loosen the handle  
screw 4 complete revolutions. Remove the  
handle and put it in a safe place.  
Remove the decorative nut cover and put it in a  
safe place.  
Remove the handle screw from the stem of the  
cartridge. Remove the high temperature limit  
stop.  
Replace the high temperature limit stop so that  
the pin on the cartridge is in the desired slot on  
the limit stop. Note: the temperatures given in  
the diagram assume a water heater temperature  
o
o
of 140 F, a cold water temperature of 50 F  
and a water pressure of 45 PSI.  
Replace the decorative nut cover. Replace the handle screw. Use the Allen wrench to turn the  
screw 4 revolutions.  
Replace the handle. Finish tightening the handle screw. Turn on the water and test the faucet.  
5
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Replacement Parts  
1
1.1  
2
1
3
1.1  
2
4
3
10  
5
4
5
11  
9
10  
9
12  
11  
12  
6
6
13  
15  
14  
7
7
8
1
handle  
screw cover  
flange  
31093XXX  
96338000  
97406XXX  
97209000  
92730000  
95008000  
13912XXX  
13961000  
1.1  
2
3
nut  
4
cartridge  
seal  
aerator  
fixing set  
connection hose 96321001  
pull rod  
5
6
7
8
9
96657XXX  
96059000  
98186000  
92604000  
97362XXX  
97360XXX  
10  
11  
12  
13  
14  
15  
handle screw  
o-ring, 30 x 2  
o-ring 35 x 2  
ball joint  
aerator  
connection hose 96316001  
XXX = color  
000 = chrome  
820 = brushed nickel  
6
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Cleaning Recommendation for Hansgrohe Products  
Modern lavatory faucets, kitchen faucets, and showers consist of very different materials to comply with the needs of the  
market with regard to design and functionality. To avoid damage and returns, it is necessary to consider certain criteria when  
cleaning.  
Cleaning Materials for Faucets and Showers  
Acids are a necessary ingredient of cleaning materials for removing lime, however please pay attention to the following points  
when cleaning faucets and showers:  
Only use cleaning materials which are explicitly intended for this type of application.  
Never use cleaning materials which contain hydrochloric, formic, phosphoric, or acetic acid, as they cause considerable  
damage.  
Never mix one cleaning material with another.  
Never use cleaning materials or appliances with an abrasive effect, such as unsuitable cleaning powders, sponge pads,  
or micro fiber cloths.  
Cleaning Instructions for Faucets and Showers  
Please follow the cleaning material manufacturer’s instructions. In addition, pay attention to the following points:  
Clean the faucets and showers as and when required  
Use the amount of cleaning product and the amount of time recommended by the manufacturer. Do not leave the cleaner  
on the fixture longer than necessary.  
Regular cleaning can prevent calcification.  
When using spray cleaners, spray first onto a soft cloth or sponge. Never spray directly onto the faucet as droplets can  
enter openings and gaps and cause damage.  
After cleaning, rinse thoroughly with clean water to remove any cleaner residue.  
Important  
Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.  
Please note: if the surface is already damaged, the effect of cleaning materials will cause further damage.  
Components with damaged surfaces must be replaced or injury could result.  
Damage caused by improper treatment is not covered under the warranty.  
Limited Lifetime Consumer Warranty  
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This warranty is limited to  
Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and installed in either the United States or  
Canada.  
WHO IS COVERED BY THE WARRANTY  
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.  
WHAT IS COVERED BY THE WARRANTY  
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or workmanship  
as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of the product that proves defective  
because of improper workmanship and/or material, under normal installation, use, service and maintenance. If Hansgrohe is unable to provide a  
replacement and repair is not practical or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of  
the product.  
LENGTH OF WARRANTY  
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If you are a  
consumer who purchased the product for use primarily for personal, family, or household purposes, this warranty extends for as long as you  
own the product and the home in which the product is originally installed. If you purchased the product for use primarily for any other purpose,  
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including, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to Hansgrohe and Commercial products,  
and (ii) for 5 years, with respect to AXOR products.  
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:  
A.  
B.  
Conditions, malfunctions or damage not resulting from defects in material or workmanship.  
Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper maintenance, misuse, abuse,  
negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no-rinse” cleaning products, or the use of the  
product in any manner contrary to the product instructions. (3) Conditions in the home such as excessive water pressure or corrosion.  
C.  
D.  
Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installation or reinstallation  
of the product (including but not limited to proper packaging and shipping costs), or for installation or reinstallation of the product.  
Accessories, connected materials and products, or related products not manufactured by Hansgrohe.  
TO OBTAIN WARRANTY PARTS OR INFORMATION  
Contact your Hansgrohe retailer, or contact Technical Service at:  
Hansgrohe Inc.  
1492 Bluegrass Lakes Parkway  
Alpharetta GA 30004  
Toll-free (800) 334-0455.  
In requesting warranty service, you will need to provide  
1.  
2.  
3.  
The sales receipt or other evidence of the date and place of purchase.  
A description of the problem.  
Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 1492 Bluegrass Lakes  
Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.  
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.  
EXCLUSIONS AND LIMITATIONS  
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS  
THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY  
OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.  
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES,  
ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING MERCHANTABILITY).  
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply  
to you. This warranty gives you specific legal rights, and you may have other rights which vary from State to State. You may be required by  
law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring any action in court against us under the  
Magnuson-Moss Warranty Act.  
PRODUCT INSTRUCTIONS AND QUESTIONS  
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect. Prior to installing,  
always carefully study the enclosed instructions on the proper installation and the care and maintenance of the product. If you have questions at  
any time about the use, installation, or performance of your Hansgrohe product, or this warranty, please call or write to us or call us toll-free at  
800 334 0455.  
Hansgrohe, Inc. 1490 Bluegrass Lakes Parkway Alpharetta, GA 30004  
Tel. 770 360-9880 Fax 770 360 9887  
www.hansgrohe-USA.com  
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