Handspring Personal Computer Handheld Desktop User Manual

VisorHandheld  
User Guide  
Macintosh Edition  
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Contents  
Additional non-English characters ...............................................32  
Navigation strokes ..........................................................................33  
Graffiti ShortCuts ............................................................................33  
Using the onscreen keyboard ...........................................................34  
Using your computer keyboard ........................................................35  
Importing data.....................................................................................35  
Using an external keyboard...............................................................36  
Contents  
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Performing a HotSync operation for the first time .................... 64  
Categorizing records .......................................................................... 66  
System-defined and user-defined categories ............................. 66  
Finding records ................................................................................... 69  
Looking up Address records ........................................................ 70  
Using Find ....................................................................................... 71  
Using Phone Lookup ...................................................................... 72  
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Checking off a To Do item ...........................................................117  
Changing To Do item details .......................................................117  
Setting a due date ..........................................................................118  
To Do Show Options .....................................................................119  
To Do List menus ..........................................................................120  
Memo Pad...........................................................................................121  
Reviewing memos .........................................................................121  
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Message list options ..................................................................... 158  
HotSync options ............................................................................ 160  
Creating special filters .................................................................161  
Truncating e-mail items ...............................................................165  
Mail menus .................................................................................... 166  
Beaming information........................................................................ 167  
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Creating additional service templates .......................................202  
Adding detailed information to a service template .................202  
Creating a login script ..................................................................205  
Deleting a service template ..........................................................207  
Network preferences menu commands .....................................208  
TCP/IP troubleshooting ...............................................................208  
Owner preferences ............................................................................209  
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Beaming problems ............................................................................ 227  
Handspring, Inc. Limited Warranty ..............................................233  
Handspring, Inc. End User Software License Agreement.......... 236  
GNU Library General Public License ........................................ 238  
FCC Statement................................................................................... 245  
Canadian RFI Statement .................................................................. 245  
Acknowledgments............................................................................ 246  
Index ....................................................................................................247  
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About This Guide  
Welcome to the Visor™ handheld computer. This guide is designed to  
help you get up and running quickly on your handheld. It describes  
all you need to know about how to use your Visor handheld and the  
applications that come with it.  
It walks you through:  
Locating all the parts of your handheld  
Viewing and entering data  
Using your handheld with your computer  
Personalizing your handheld with your own preference settings  
After you become familiar with the basic functionality of your Visor  
handheld, you can use the rest of this guide as a reference for less  
common tasks, for maintaining your Visor handheld, and also as a  
source of information if you have problems operating it.  
About This Guide  
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Chapter 1  
Introduction to Your  
Visor Handheld  
This chapter explains the physical buttons and controls on your Visor  
handheld computer, how to use your Visor handheld for the first time,  
and how to use HotSync® technology to synchronize your Visor  
handheld and Palm™ Desktop software.  
Getting to know your Visor handheld  
What is a Visor handheld?  
With your Visor handheld, you will no longer have trouble getting to  
meetings and appointments on time, remembering people’s names  
and personal details, or keeping track of all the items on your to do list.  
The Visor handheld can help you improve your track record in all  
these areas, both at work and at home.  
You can enter all your schedule details in Date Book Plus so you can  
view them by the day, week, month, year, or in list format; you can  
even set an alarm to remind you of important meetings. Keep all your  
contact names, addresses, phone numbers, and other details in  
Address, so you can find them as soon as you need them. Add your  
tasks to To Do list, prioritize them so you don’t overlook them, and  
assign them a due date.  
To make sure you don’t lose any of this important information, you  
can synchronize your data with Palm Desktop software on your  
computer so you always have a backup copy. You can set different  
levels of security for your Visor handheld so unauthorized eyes  
cannot view your data.  
When you are out of the office, track your expenses for your expense  
reports. You can write, edit, and view your e-mail, and then  
synchronize your e-mail with your desktop E-Mail application when  
you return to your office.  
Chapter 1  
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System requirements  
To install and operate Palm Desktop software, your computer system  
must meet the following requirements:  
Minimum requirements  
MacOS 8.1 or later (for USB cradle)  
--or--  
MacOS 7.53 or later (for serial cradle)  
Apple Macintosh or compatible computer  
with a PowerPC processor  
8 MB RAM (memory) minimum, 16 MB recommended  
25 MB available hard disk space  
VGA monitor or better  
CD-ROM drive  
Mouse  
USB port (for USB cradle)  
Serial port (for serial cradle)  
Optional equipment  
Modem (such as a Springboard™ modem)  
Springboard expansion modules  
Upgrade information  
If you already own a Palm OS® handheld, Handspring recommends  
that you install the version of Palm Desktop software that comes with  
your Visor handheld into the same folder as your current Palm  
Desktop software. When you install the new version in the same  
folder as the previous version, all your data is preserved. If you use  
another personal information manager (PIM), you still need to install  
Palm Desktop software in order to update the HotSync Manager on  
your computer.  
You perform HotSync operations in exactly the same way, so you can  
quickly synchronize your old data with your new handheld.  
To upgrade:  
1. Synchronize your old handheld with your old Palm Desktop  
software. This ensures that the latest information from your  
handheld is on your desktop computer.  
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2. (Optional) To ensure against any data loss, go to the folder that  
stores Palm Desktop software, copy your user name folder, and  
store the copy outside the Palm Desktop software folder.  
3. Follow the installation instructions in “Installing Palm Desktop  
software” later in this chapter. Be sure to install the new software  
in the same folder as the old software.  
4. To prepare for the first HotSync operation that synchronizes your  
new handheld with your new Palm Desktop software, open Palm  
Conduit Settings.  
Note:  
Be sure your user name appears in the box at the top of the  
Conduit Settings dialog box. If not, select your user name.  
5. For all conduits, click Conduit Settings and select the option  
Macintosh overwrites handheld. Then click OK. See “Customizing  
HotSync application settings” in Chapter 8 for more information.  
6. Place your new handheld in the cradle and press the HotSync  
button. If the User dialog box appears, select your user name.  
7. Compare the applications on your old and new handhelds.  
8. Beam any third party applications that did not transfer from your  
old handheld to your Visor handheld, or install them from the  
original files.  
Each handheld must have a unique name  
After you complete the upgrade process described above, you have  
two handhelds with the same name. This is an undesirable situation.  
Each handheld must have a unique name in order to prevent  
unexpected results during HotSync operations and other  
complications.  
We strongly recommend that you perform a hard reset on your old  
handheld. See “Performing a hard reset” in Appendix A for details.  
A hard reset not only erases all data from the old handheld; it also  
erases the name and makes that handheld a clean slate, ready to  
receive a new name. The next time you perform a HotSync operation  
with this old handheld, you are asked to give it a name. Be sure to give  
it a unique name.  
Chapter 1  
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Visor components  
Locating front panel controls  
Screen  
Contrast  
control  
Graffiti writing area  
Powerbutton,  
Backlight  
control  
Application buttons  
Microphone  
Scroll buttons  
Visor  
handheld  
screen  
Displays the applications and information stored in  
your Visor handheld. It is touch-sensitive and  
responds to the stylus.  
®
Graffiti  
writing  
area  
The area where you write letters and numbers using  
the Graffiti alphabet. See Chapter 2 to learn how to  
write Graffiti characters.  
®
Application Activates the individual applications that correspond  
buttons  
to the icons on the buttons: Date Book Plus, Address,  
To Do List, and Memo Pad. See “Buttons preferences”  
in Chapter 9 for details on reassigning these buttons  
to activate any application on your Visor handheld.  
Tip:  
If your Visor handheld is turned off, pressing  
any application button activates the handheld  
and opens the corresponding application.  
Scroll  
buttons  
Displays text and other information that extends  
beyond the area of the Visor handheld screen.  
Pressing the bottom scroll button scrolls down to  
view information below the viewing area, and  
pressing the top scroll button scrolls up to view the  
information above the viewing area.  
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Contrast  
Control  
Displays the contrast control screen where you can  
adjust the appearance of the screen for the clearest  
screen display. Depending on the lighting conditions  
or temperature of the environment where you use  
your handheld, you may need to adjust the contrast.  
To adjust the contrast, drag the slider or tap the  
arrows to increase or decrease the contrast. To fine  
tune the contrast, press the scroll buttons on the front  
panel of your handheld.  
Power  
Turns your Visor handheld on or off and controls the  
backlight feature. If your Visor handheld is turned  
off, pressing the power button turns the unit on and  
returns you to the last screen you viewed.  
button/  
backlight  
control  
If your Visor handheld is turned on, pressing the  
power button turns the unit off. Holding the power  
button down for about two seconds turns the  
backlight on or off.  
Microphone Records sounds for use with Springboard expansion  
modules that support this feature.  
Using the backlight  
If you have difficulty seeing the information on your Visor handheld,  
you can use the backlight to illuminate your screen.  
To activate the backlight:  
Press the power button and hold it down for about two seconds.  
Release the button when the backlight turns on.  
Tip:  
In addition, you can assign the full-screen pen stroke to  
activate the backlight. See “Pen preferences” in Chapter 9 for  
more information.  
To turn off the backlight:  
Press and hold the power button for about two seconds. The  
backlight also turns off automatically (after a period of inactivity)  
with the Auto-off feature. See “General preferences” in Chapter 9  
for more information.  
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Protective cover  
The cover protects the Visor handheld screen when it is not in use.  
To remove the cover:  
1. Unclip the top of the cover from your handheld.  
2. Lift the cover off your handheld.  
To reattach the cover:  
1. Insert the pegs on the bottom of the cover into the holes on the  
bottom of your handheld.  
2. Gently press the top of the cover onto your handheld until it clicks  
into place.  
Unclip top edge to  
remove cover  
Align pegs to  
replace cover  
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Locating back panel components  
Springboard  
expansion slot  
protector  
IR port  
Reset button  
Stylus  
Battery door  
USB and serial  
connector  
Springboard  
expansion slot  
protector  
Slides in and out of the Springboard expansion  
slot. You can replace the slot protector with a  
Springboard expansion module to add features to  
your handheld.  
Stylus  
Slides in and out of the slot in the back panel of  
the handheld. To use the stylus, remove it from  
the slot and hold it as you would a pen or pencil.  
IR port  
Uses infrared technology to transmit data to and  
receive data from other Palm OS® handhelds. See  
“Beaming information” in Chapter 7 for more  
information. You can also use the IR port to  
update the information between your handheld  
and computer using HotSync technology. See “IR  
HotSync operations” in Chapter 8 for details.  
Reset button  
Battery door  
Under normal use, you should not have to use the  
reset button. See Appendix A for information  
about when and how to use the reset button.  
Covers the batteries that power your handheld.  
USB and serial  
connector  
The connector that connects your handheld to the  
cradle, which in turn connects to a USB port or  
serial port on your computer. This allows you to  
update the information between your handheld  
and computer using HotSync technology.  
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Installing the batteries  
To use your Visor handheld, you must install two AAA alkaline  
batteries. The batteries fit behind the battery door on the back of the  
handheld. See “Battery considerations” in Appendix A for more  
information.  
To install the batteries:  
1. Press the latch on the battery door and lift the battery door away  
from your handheld.  
2. Install the two AAA alkaline batteries supplied with your  
handheld into the battery compartment.  
Note:  
A diagram in the interior of the battery compartment  
shows + and - ends of the batteries. When correctly  
installed, the clips in the battery compartment secure the  
batteries in place.  
3. Insert the battery door back into place so that it is flush with the  
back of your handheld and “clicks” into position.  
Important: Do not force the battery door. When the batteries are  
correctly installed, the battery door clips smoothly into  
place. If you feel resistance when replacing the door,  
make sure the door is aligned with the slots on the back of  
your handheld, and that the batteries are firmly seated in  
the battery compartment.  
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Tapping and typing  
Tap with the stylus to get things done  
Like using a mouse to click elements on a computer screen, using the  
stylus to tap elements on your handheld screen is the basic action that  
gets things done on your handheld.  
The first time you start your Visor handheld, setup instructions  
appear on the screen. These instructions include a calibration screen,  
or digitizer. Calibration aligns the internal circuitry of your handheld  
with its touch-sensitive screen so that when you tap an element on the  
screen, the handheld can detect exactly which task you want to  
perform.  
Important: Always use the point of the stylus for tapping or making  
strokes on the handheld screen. Never use an actual pen,  
pencil, or other sharp object to write on the handheld  
screen.  
With your handheld turned on, you can tap the handheld screen to  
perform many operations, such as the following:  
Open applications  
Choose menu commands  
Initiate a global Find operation  
Select options in dialog boxes  
Open the onscreen keyboards  
Just as you can drag the mouse to select text or move objects on your  
computer, you can also drag the stylus to select text. You can also use  
the stylus to drag the slider of any scroll bar.  
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Elements of the handheld interface  
Menu  
bar  
Pick list  
Check  
box  
Command  
buttons  
Icons  
Menu bar  
A set of commands that are specific to the application.  
Not all applications have a menu bar.  
Command  
buttons  
Tap a button to perform a command. Command  
buttons appear in dialog boxes and at the bottom of  
application screens.  
Icons  
Tap the icons to open applications  
, menus  
,
Calculator , and to find text anywhere in your data  
.
abc  
With the cursor in an input field, tap the dot to  
activate the alphabetic keyboard.  
123  
With the cursor in an input field, tap the dot to  
activate the numeric keyboard.  
Check box  
When a check mark appears in a check box, the  
corresponding option is active. If a check box is  
empty, tapping it inserts a check mark. If a check box  
is checked, tapping it removes the check mark.  
Pick list  
Tap the arrow to display a list of choices, and then tap  
an item in the list to select it.  
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Scroll  
bar  
Previous/next  
arrows  
Next/  
previous  
arrows  
Tap the up and down arrows to display the previous  
and next page of information; tap the left and right  
arrows to display the previous and next record.  
Scroll bar  
Drag the slider, or tap the top or bottom arrow, to  
scroll the display one line at a time. To scroll to the  
previous page, tap the scroll bar just above the slider.  
To scroll to the next page, tap the scroll bar just below  
the slider.  
You can also scroll to the previous and next pages by  
pressing the scroll buttons on the front panel of your  
handheld.  
Opening applications  
You can use the Applications Launcher to open any application  
installed on your handheld. You can also open the four main  
applications — Date Book Plus, Address, To Do List, and Memo Pad  
— with the application buttons on the front panel of your handheld.  
Tip:  
When you press an application button on the front panel, you  
have instant access to the selected application. You don’t even  
need to turn on your handheld first.  
In addition to providing a way for you to open applications, the  
Applications Launcher displays the current time, battery level, and  
application category.  
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To open an application:  
1. Tap the Applications icon  
.
2. Tap the icon of the application that you want to open. If you have  
many applications installed on your Visor handheld, tap the scroll  
bar to see all of your applications.  
Tip:  
To find an application quickly, you can write the Graffiti  
character for the first letter of its name. The Applications  
Launcher scrolls to the first application with a name that  
begins with that letter. You can also assign application icons to  
different categories. See “Categorizing applications” in  
Chapter 3.  
Using menus  
Menus on your handheld are easy to use. Once you have mastered  
them in one application, you can use them the same way in all other  
applications.  
The menus of each application are illustrated in the section on that  
application in Chapter 4. The Edit menu is described in “Editing  
records” in Chapter 4.  
To open the menu bar:  
1. Do one of the following:  
Open an application (such as Memo Pad) and then tap the  
Menu icon  
.
Tap the inverted tab at the top of any application’s screen  
(except Calculator).  
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Tap inverted tab  
Tap the Menu icon  
In this example, three menus are available: Record, Edit, and Options.  
The Record menu is selected and contains the commands New Memo,  
Delete Memo, and Beam Memo.  
Choosing a menu  
After you open the menu bar for an application, tap the menu that  
contains the command you want to use.  
The menus and menu commands that are available depend on the  
application. Also, the menus and menu commands vary depending on  
which part of the application you’re using. For example, in Memo Pad,  
the menus are different for the Memo list screen and the Memo screen.  
Graffiti menu commands  
Most menu commands have an equivalent Graffiti Command stroke,  
which is similar to the keyboard shortcuts used to execute commands  
on computers. The command letters appear to the right of the  
command names. To use the Graffiti menu commands, the menu bar  
must be closed.  
Menu commands  
Command letters  
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To use the Graffiti menu commands:  
1. In the Graffiti text area, draw a diagonal line from the lower left to  
upper right.  
The Command toolbar appears for about four seconds.  
Command toolbar  
2. Immediately write the corresponding command letter in the  
Graffiti letter area.  
For example, to choose Select All in the Edit menu, draw the  
Command stroke, followed by the letter “s.”  
Tip:  
If you wait more than three seconds to write the menu  
command, you need to redraw the Graffiti Command  
stroke to redisplay the Command toolbar.  
Command toolbar  
The Command toolbar provides quick access to frequently used menu  
commands. The commands available vary based on the active screen.  
To use the command toolbar:  
1. In the Graffiti text area, draw a diagonal line from the lower left to  
upper right.  
The Command toolbar appears for about four seconds.  
Command toolbar  
2. Tap the icon for the command you want.  
Tip:  
If you wait more than three seconds to tap the icon, you  
need to redraw the Graffiti Command stroke to redisplay  
the Command toolbar.  
Displaying online tips  
Many of the dialog boxes that appear on your handheld contain an  
online Tips icon in the upper-right corner. Online tips anticipate  
questions you have in a dialog box, provide shortcuts for using the  
dialog box, or give you other useful information.  
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To display an online tip:  
1. Tap the Tips icon  
.
2. After you review the tip, tap Done.  
Four ways to enter data  
There are four ways to enter data into your Visor handheld:  
Using Graffiti writing  
Using the onscreen keyboard  
Entering or importing data in Palm Desktop software and then  
synchronizing with your handheld  
Using an external keyboard  
Graffiti writing  
Your Visor handheld includes Graffiti writing software as the primary  
system for entering text and numbers. With Graffiti writing, you write  
simple strokes with the stylus and they are instantly recognized as  
letters or numbers.  
Write letters here  
Write numbers here  
Division marks  
Your Visor handheld also includes Giraffe, a game you can use to  
practice Graffiti writing. See “Installing and removing applications”  
in Chapter 3 for installation instructions. The Memo Pad application  
is ideal for practicing Graffiti writing. This section explains how to  
open Memo Pad and use it to practice Graffiti writing.  
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To open Memo Pad:  
1. Press the Memo Pad application button  
2. Tap New.  
.
Note: A blinking cursor appears on the first line of the new memo to  
indicate where new text will appear.  
New  
memo  
cursor  
New  
Write in Graffiti area  
See “Using Graffiti writing to enter data” in Chapter 2 for more  
information.  
Onscreen keyboard  
When you create or edit a record in an application such as Address,  
you can open the onscreen alphabetic and numeric keyboards to enter  
data.  
Tap here for  
alphabetic keyboard  
Tap here for  
numeric keyboard  
After a keyboard is open, you can tap to open any of the other  
keyboards, including the international keyboard. See “Using the  
onscreen keyboard” in Chapter 2 for more information.  
Note: You cannot enter Graffiti characters while using the onscreen  
keyboard.  
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Alpha  
Tab  
Backspace  
Caps lock  
Caps shift  
Carriage return  
Tap here to display  
alphabetic keyboard  
International  
Numeric  
Tap here to display  
numeric keyboard  
Tap here to display  
international keyboard  
Using Palm Desktop software  
If you have new records you want to add to your Visor handheld and  
prefer to use the computer keyboard rather than the onscreen  
keyboard, enter the data in Palm Desktop software or the PIM you  
have installed to use with your handheld.  
After the information is in Palm Desktop software, perform a HotSync  
operation to synchronize your handheld with your computer. See  
“Exchanging and updating data: HotSync operations” in Chapter 5 for  
more information.  
HotSync  
button  
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Importing data  
If you already have data in a database on your computer, you can  
import it into Palm Desktop software. You can import data stored in  
computer applications such as spreadsheets and databases, or data  
from another Palm OS handheld. When you import data, you transfer  
the records to your Visor handheld without having to enter them  
manually. See “Importing data” in Chapter 2 for more information.  
Using an external keyboard  
You can connect an optional keyboard accessory to the connector on  
your handheld so you can type data directly into your handheld.  
External keyboards are very helpful when you need to enter large  
amounts of data quickly and accurately while you are away from your  
computer. For more information about external keyboard accessories,  
go to the web site: www.handspring.com.  
Customizing your handheld  
You can customize your handheld by using the Preferences  
application. You can enter personal information such as your name  
and address; change the time and date; view different date and time  
formats when you travel; turn off sounds; and configure your  
handheld to work with a modem or network. See Chapter 9 for more  
information on customizing your handheld.  
To open the Preferences screens:  
1. Tap the Applications icon  
2. Tap the Preferences icon  
.
.
3. Tap the category pick list in the upper-right corner of the screen.  
4. Tap the Preferences category you want to view.  
The following procedures for setting the time and date give you an  
example of how to customize your handheld. You make changes to  
the time and date in General preferences.  
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To set the current time:  
1. Tap the Set Time box.  
Tap here  
2. Tap the up or down arrows to change the hour.  
3. Tap each minute number, and then tap the arrows to change them.  
4. Tap AM or PM.  
Note:  
Your handheld can also display time based on a 24-hour  
clock. See “Formats preferences” in Chapter 9 for more  
information.  
5. Tap OK.  
To set the current date:  
1. Tap the Set Date box.  
2. Tap the arrows to select the current year.  
Tap arrows to select year  
Tap to select month  
Tap to select date  
3. Tap a month.  
4. Tap the current date.  
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Palm Desktop software  
Palm Desktop software includes the same main applications as your  
Visor handheld: Daily Calendar (Date Book), Contact List (Address),  
Task (To Do List), and Note (Memo Pad). You can use the HotSync  
feature of this software to back up and exchange data between your  
handheld and your computer.  
It is a good idea to back up your data in case something happens to the  
data on your Visor handheld. Changes you make on your Visor  
handheld or Palm Desktop software appear in both places after you  
synchronize.  
With Palm Desktop software, you can do the following:  
Work with your Visor handheld applications on your computer.  
Palm Desktop software duplicates the Daily Calendar (Date  
Pad) applications on your handheld, so you can view, enter, and  
modify any data stored on your handheld.  
Back up the data stored on your handheld with HotSync  
technology and synchronize the data on your Palm Desktop  
software. Synchronization is a one-step procedure that ensures  
your data is always safe and up-to-date. See “Exchanging and  
updating data: HotSync operations” in Chapter 5 for more  
information.  
Import and export data, so you can easily transfer data from other  
desktop applications into any of your main applications. See  
“Importing data” in Chapter 2 for more information.  
Print your Palm Desktop information on any printer.  
Connecting the cradle  
The cradle that comes with your Visor handheld enables you to  
synchronize the information on your Visor handheld with your Palm  
Desktop software using HotSync technology.  
Note: If your computer does not have a USB port, or it uses MacOS  
8.0 or earlier, you need a serial cradle to connect to your  
computer. You can purchase a serial cradle from  
www.handspring.com.  
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To connect the cradle:  
1. Plug the cable from the Visor handheld cradle into the USB port or  
serial port on your computer.  
Shownwith  
USB port  
Note: If you are unsure about the exact location of the USB port or  
serial port on your computer, refer to the manual supplied  
with the computer.  
Installing Palm Desktop software  
The following instructions guide you through installing Palm  
Desktop software. After installation, refer to the online Help in Palm  
Desktop software for information about how to use the software.  
Note: You must install the software that comes with your Visor  
handheld even if you already installed Palm Desktop software  
for a previous Palm organizer.  
To ensure a safe and uninterrupted installation of Palm Desktop  
software, please do not simply copy the Palm Desktop software files  
to your computer’s hard disk. You must use the installer to place the  
files in their proper locations and to decompress the files.  
To install Palm Desktop software:  
1. Exit any open programs, including those that run at startup, and  
disable any virus-scanning software.  
2. Insert the Palm Desktop software CD-ROM into the computer’s  
CD-ROM drive.  
3. Double-click the Palm Desktop CD icon on the desktop.  
4. Double-click the Installer icon to begin the installation process.  
5. Follow the onscreen instructions to complete the installation.  
Chapter 1  
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Using your handheld with another PIM  
If you prefer to use another personal information manager (PIM), you  
can use it if third-party connection software, called a conduit, is  
available for your PIM. You must install the software that came with  
your Visor handheld along with the conduit for your PIM to  
synchronize the data between your handheld and your PIM. For  
information on conduit software, go to this web site:  
www.handspring.com.  
Installing a Springboard module  
Springboard expansion modules enable you to extend the functions of  
your handheld. To install a Springboard module, simply remove the  
slot protector and insert the module in the Springboard expansion slot  
until the connectors are secure.  
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Chapter 2  
Entering Data in Your  
Visor Handheld  
This chapter explains how to enter data into your Visor handheld  
computer, by writing with the stylus in the Graffiti® writing area, by  
using the onscreen keyboard, by using the computer keyboard, by  
using an external keyboard, or by importing data from another  
application.  
Using Graffiti writing to enter data  
Chapter 1 introduced Graffiti writing and briefly described how to use  
it to enter text in your applications. In this section, you learn the  
procedures for creating letters, numbers, punctuation, and symbols as  
well as some Graffiti tips and tricks.  
Writing Graffiti characters  
Most people find they can enter text quickly and accurately with only  
minutes of practice. Graffiti writing includes any character you can  
type on a standard keyboard. The Graffiti strokes closely resemble the  
uppercase letters of the regular alphabet, which makes Graffiti writing  
easy to learn.  
There are four basic concepts for success with Graffiti writing:  
If you draw the character shape exactly as shown in the tables later  
in this chapter (like the shapes shown in the following diagram),  
you achieve 100% accuracy.  
The heavy dot on each shape shows where to begin the stroke.  
Certain characters have similar shapes, but different beginning  
and end points. Always begin the stroke at the heavy dot (you  
should not create the heavy dot; it is only there to show you where  
to begin the stroke).  
Chapter 2  
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Most characters require only a single stroke. When you lift the  
stylus from the Graffiti writing area, your handheld recognizes  
and displays the text character immediately. To accomplish single  
strokes, some Graffiti strokes are portions of the regular alphabet  
equivalents.  
The Graffiti writing area is divided into two parts: one for writing  
the letters of the alphabet and one for writing numbers. The small  
marks at the top and bottom of the Graffiti writing area indicate  
the two areas.  
Write letters here  
Write numbers here  
Division marks  
To write Graffiti letters:  
1. Tap the screen where you want your text to go.  
Note:  
You need to tap above the Graffiti writing area, and must  
see a blinking cursor before you write the text.  
2. Use the tables on the following pages to find the stroke shape for  
the letter you want to create. For example, the stroke shown below  
creates the letter “n.”  
Note:  
There are two different stroke shapes available for some  
letters. For these letters, choose the one that’s easiest for  
you.  
Lift stylus  
here  
Start stroke  
at heavy dot  
As you’ll see later, you use the same shape to create both the  
uppercase and lowercase version of a letter.  
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3. Position the stylus in the left-hand side of the Graffiti writing area.  
4. Start your stroke at the heavy dot and draw the stroke shape as it  
appears in the tables.  
5. Lift the stylus from the screen at the end of the stroke shape.  
That’s all there is to it! When you lift the stylus from the screen, your  
handheld recognizes your stroke immediately and prints the letter at  
the insertion point on the screen.  
As soon as you lift the stylus from the screen, you can begin the stroke  
for the next character you want to write.  
Important: You must begin the character strokes in the Graffiti  
writing area. If you do not make Graffiti strokes in the  
Graffiti writing area, your handheld does not recognize  
them as text characters.  
Graffiti tips  
When using Graffiti writing, keep these tips in mind:  
Accuracy improves when you write large characters. You should  
draw strokes that nearly fill the Graffiti writing area.  
To delete characters, simply set the insertion point to the right of  
the character you want to delete and make the backspace stroke  
(a line from right to left) in the Graffiti writing area.  
Write at natural speed. Writing too slowly can generate  
recognition errors.  
Do not write on a slant. Vertical strokes should be parallel to the  
sides of the Graffiti writing area.  
Press firmly.  
Chapter 2  
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The Graffiti alphabet  
Letter  
A
Strokes  
Letter  
N
Strokes  
B
C
D
E
O
P
Q
R
F
G
H
S
T
U
I
V
J
K
L
W
X
Y
Z
M
Space  
Back Space  
Period  
tap twice  
Carriage  
Return  
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Writing capital letters  
You make capital letters with the same stroke shapes as the basic  
alphabet characters. To make capital letters, you must first “shift” to  
caps — just as you press the Shift key on a keyboard — and then write  
the character strokes.  
Note: Graffiti writing includes a feature that automatically  
capitalizes the first letter when you create a new sentence or a  
new record (by tapping New or a blank line).  
To draw the first letter of a word as a capital letter:  
Use the Caps Shift stroke:  
Caps  
Shift  
Tip:  
When Caps Shift is active, an “up arrow” symbol appears in  
the lower-right corner of the handheld screen. If you  
accidentally activate Caps Shift, backspace will cancel it.  
Caps Shift  
To enter only capital letters (Caps Lock):  
Use the Caps Lock stroke:  
Caps  
Lock  
Tip:  
When Caps Lock is active, an underlined “up arrow” symbol  
appears in the lower-right corner of the handheld screen. To  
return to lowercase, make the Caps Shift stroke.  
Caps Lock  
Writing numbers  
Writing numbers with Graffiti writing is similar to writing letters of  
the alphabet, except that you make the character strokes on the right-  
hand side (numbers side) of the Graffiti writing area.  
Chapter 2  
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Graffiti numbers  
Number  
0
Strokes  
Number  
5
Strokes  
1
6
2
3
4
7
8
9
Writing punctuation marks  
Graffiti writing can create any punctuation symbol that you can enter  
from a standard keyboard. All punctuation marks begin with a single  
tap on the Graffiti writing area. When you make this tap, you activate  
Punctuation Shift and a dot appears to show it is active. The next  
stroke you make with the stylus creates a punctuation mark.  
Punctuation Shift  
Note: When Punctuation Shift is active, you can make a symbol  
stroke anywhere in the Graffiti writing area (the letters or  
numbers side).  
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Symbol  
Stroke  
Symbol  
Stroke  
Period  
.
Dash  
Comma  
,
Left Paren  
(
Apostrophe  
'
Right Paren  
)
Question  
?
Slash  
/
Exclamation  
!
Dollar  
$
Additional Graffiti punctuation  
@
#
%
^
&
*
<
>
:
+
"
=
|
\
{
}
[
]
~
`
;
tab  
Writing symbols and extended characters  
All symbols and extended characters begin with the stroke in the  
Graffiti writing area of your handheld:  
Symbol  
Shift  
When the Symbol Shift is active, a slanted shift symbol appears in the  
lower-right corner of the screen. The next stroke that you make creates  
the symbol or extended character.  
Symbol Shift  
Chapter 2  
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Writing accented characters  
To create accented characters, draw the stroke normally used to create  
the letter, followed by an accent stroke. Graffiti writing then adds the  
accent to the letter.  
For example, the following diagram shows the strokes required to  
draw an accented “e.”  
= e  
Accent strokes  
a
a
a
a
a
a
Using these accent strokes, you can write the following accented  
letters:  
à á â ã ä å è é ê ì í î ï ò ó ô õ ö ù ú û ü ÿ ý ñ  
Additional non-English characters  
You can write the following characters in the lowercase alphabet  
mode without any special punctuation or shifting:  
c
a
e
Note: You must write these non-English characters in the left side of  
the Graffiti writing area.  
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Navigation strokes  
In addition to character symbols, Graffiti writing includes special  
strokes that you can use to navigate within text or fields in your  
applications.  
Command  
Stroke  
Move cursor right  
Move cursor left  
Previous field  
(Address only)  
Next Field  
(Address only)  
Open Address Record  
(Address only)  
Graffiti ShortCuts  
Graffiti ShortCuts make entering commonly used words or phrases  
quick and easy. ShortCuts are similar to the Glossary or Autotext  
features of some word processors.  
Graffiti writing comes with several predefined ShortCuts, and you can  
also create your own. Each ShortCut can represent up to 45 characters.  
For example, you might create a ShortCut for your name, or for the  
header of a memo. See “ShortCuts preferences” in Chapter 9 to learn  
about creating your own ShortCuts.  
To use a ShortCut, draw the ShortCut stroke followed by the ShortCut  
characters. When you draw the ShortCut stroke, the ShortCut symbol  
appears at the insertion point to show that you are in ShortCut mode.  
ShortCut  
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Your handheld includes the following predefined Graffiti ShortCuts:  
Entry  
ShortCut  
Date stamp  
Time stamp  
Date / time stamp  
Meeting  
ds  
ts  
dts  
me  
br  
lu  
Breakfast  
Lunch  
Dinner  
di  
Using the onscreen keyboard  
You can open the onscreen keyboard anytime you need to enter text  
or numbers on your handheld. Note that you cannot enter Graffiti  
characters while using the onscreen keyboard.  
To use the onscreen keyboard:  
1. Open any application (such as Memo Pad).  
2. Tap any record, or tap New.  
3. Tap “abc” to open the alphabetic keyboard, or tap “123” to open  
the numeric keyboard.  
Tap here for alpha keyboard  
4. Tap the characters to enter text and numbers.  
Note: The onscreen keyboard also includes a dialog box for  
Tap here for numeric keyboard  
international characters. You can switch among the three  
dialogs at any time to enter the exact text you need.  
5. After you finish, tap Done to close the onscreen keyboard and  
place the text in the record.  
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Using your computer keyboard  
If you have a lot of data to enter, or prefer to use the computer  
keyboard, you can use Palm™ Desktop software, or any supported  
®
PIM, to enter information. You can then perform a HotSync operation  
to synchronize the information on your computer with the  
information on your handheld. All the main applications on your  
handheld are available in Palm Desktop software and in most PIMs.  
Refer to Palm Desktop online Help for more information on entering  
data on your computer.  
Importing data  
If you have data stored in computer applications such as spreadsheets  
and databases, you can transfer the data to your Visor handheld  
without having to key it in manually. Save the data in one of the file  
formats listed below, import it into Palm Desktop software, and then  
perform a HotSync operation to transfer the data to your handheld.  
You can import data from any of the following PIM (personal  
information manager) products.  
Address Book Plus  
DateBook Pro  
DayMaker  
Dynodex  
Meeting Maker  
Now Contact  
Now Up-to-Date  
QuickDex  
TouchBase Pro  
Palm Desktop software can open Claris Organizer files directly; you  
do not need to import them. To import data from PIM product files,  
you must export and save the entire file in text format first. You can  
import fields from TouchBase Pro, DateBook Pro, DayMaker, and  
QuickDex files in the proper order. You might have to adjust the field  
order of other PIM product files you import.  
You can also import data from a FileMaker Pro database or a  
ClarisWorks database. In FileMaker Pro, be sure to export the  
database to the Tab-Separated Text file type. In ClarisWorks, be sure  
to save the database in ASCII text format and give it a different name  
so you don't overwrite the original file.  
Chapter 2  
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You can import data from a Newton that uses Newton Operating  
System 1.0. Simply use the Newton Connection Kit to export data  
from the Newton Names file, Date Book Calendar file, and Notepad,  
and then import the resulting files into Palm™ Desktop software. The  
Newton Connection Kit does not work with Newton Operating  
System 2.0.  
To import data:  
1. Export a text file from the other product.  
2. Open Palm Desktop software.  
3. From the File menu, choose Import.  
4. Select the file you want to import.  
5. Click Open.  
6. In the Import dialog box, check each field name to be sure the  
correct data moves into the correct fields.  
To change the order of a field in the file you're importing into,  
move the pointer over a field name in the Fields In list. When  
the pointer changes to double arrow, drag the name to a new lo-  
cation.  
To prevent information from importing into a field, click the ar-  
row between field names. The arrow changes to a dotted line.  
To view the information in the file you're importing from, click  
the Scan Data arrows to see the information in each record.  
7. From the Fields pop-up menu, choose the appropriate field.  
8. From the Delimiters pop-up menu, choose the appropriate  
delimiter.  
The field and delimiter are set automatically if you are  
importing a Claris Organizer, TouchBase Pro, DateBook Pro,  
DayMaker, or QuickDex file.  
9. Click OK.  
Using an external keyboard  
You can connect an optional keyboard accessory to the connector on  
your handheld so you can type data directly into your handheld.  
External keyboards are very helpful when you need to enter large  
amounts of data quickly and accurately while you are away from your  
computer.  
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Chapter 3  
Managing Your  
Applications  
This chapter explains how to switch between applications on your  
Visor handheld computer, how to change application settings so they  
are personalized to your work methods, and how to categorize  
applications so you view them in related groups.  
Using the Applications Launcher  
To open the Applications Launcher, tap the Applications icon  
.
Selecting applications  
Your Visor handheld is equipped with a variety of applications. All  
the applications installed on your handheld appear in the  
Applications Launcher. See “Opening applications” in Chapter 1 for  
details.  
Switching between applications  
When working in any application, tap the Applications icon  
or  
press an application button on the front panel of your handheld to  
switch to another application. Your handheld automatically saves  
your work in the current application and displays it when you return  
to that application.  
Categorizing applications  
The category feature enables you to manage the number of application  
icons that appear onscreen in the Applications Launcher. You can  
assign an application to a category and then display a single category  
or all your applications.  
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To categorize an application:  
1. Tap the Applications icon  
.
2. Tap the Menu icon  
.
3. Tap App, and then tap Category.  
4. Tap the pick list next to each application to select a category.  
Tip:  
To create a new category, tap Edit Categories from the  
pick list. Tap New, enter the category name, and then tap  
OK to add the category. Tap OK.  
5. Tap Done.  
To display applications by category:  
1. Tap the Applications icon  
2. Do one of the following:  
.
Tap the Applications icon repeatedly to cycle through all your  
categories.  
Tap the pick list in the upper-right corner of the screen and se-  
lect the category you want to display.  
Changing the Applications Launcher display  
By default, the Applications Launcher displays each application as an  
icon. As an alternative, you can choose to show a list of applications.  
You can also choose to view the same category of applications each  
time you open the Applications Launcher.  
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To change the Applications Launcher display:  
1. Tap the Applications icon  
2. Tap the Menu icon  
.
.
3. Tap Options, and then tap Preferences.  
4. Tap the View By pick list and select List.  
5. Tap OK.  
To open the Applications Launcher to the last opened category:  
1. Tap the Applications icon  
2. Tap the Menu icon  
.
.
3. Tap Options, and then tap Preferences.  
4. Tap the Remember Last Category check box to select it.  
5. Tap OK.  
Choosing preferences  
You can set options that affect an entire application in the  
application’s Preferences dialog box.  
To change preferences for an application:  
1. Open an application.  
2. Tap the Menu icon  
.
3. Tap Options, and then tap Preferences.  
Note:  
Not all applications have a Preferences command.  
4. Make changes to the settings.  
5. Tap OK.  
Chapter 3  
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Installing and removing applications  
This section explains how to install and remove applications on your  
Visor handheld and how to remove Palm™ Desktop software from  
your computer.  
Installing add-on applications  
Your Visor handheld comes with the Date Book, Date Book Plus,  
Address, To Do List, Memo Pad, Expense, Calculator, City Time, and  
Mail applications installed and ready to use.  
You can also install additional applications on your handheld, such as  
games and other software. The Install Handheld Files dialog box  
makes it easy to install software on your Visor handheld during a  
HotSync® operation. There are a variety of third-party applications  
available for your Visor handheld. To learn more about these  
applications, go to the web site: www.handspring.com.  
Note: Any game or application that you install on your handheld  
resides in RAM memory; you can delete them at any time.  
To install add-on software on your handheld:  
1. Copy or download the application you want to install into the add-  
on folder in your Palm folder on your computer.  
Note:  
If the software you download is compressed, you need to  
decompress it into this folder. If you prefer to place the  
application into another folder, you need to navigate to  
that folder before you complete step 5.  
2. Double-click the Palm Desktop icon on your desktop.  
3. From the HotSync menu, choose Install Handheld Files.  
Tip:  
You can also access the Install Handheld Files dialog box  
by double-clicking any file with a PRC file extension.  
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4. From the User pop-menu, select the name that corresponds to your  
Visor handheld.  
5. Click Add to List.  
6. Select the application(s) you want to install on your handheld.  
7. Click Add File.  
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Note:  
Review the list of applications you selected in the Install  
Handheld Files dialog box. If you do not want to install an  
application, select it, and then click Remove From List.  
(This does not remove the application from your  
computer; it simply removes it from the list of  
applications to install.)  
8. Close the Install Handheld Files dialog box.  
9. Perform a HotSync operation to install the application(s) you  
selected in step 6. See “Exchanging and updating data: HotSync  
operations” in Chapter 5 for details.  
Installing games  
The CD-ROM also includes several games that you can install with the  
Install Tool:  
Giraffe  
HardBall  
MineHunt  
Puzzle  
SubHunt  
Note: Giraffe is a fun, easy way for you to practice Graffiti® writing.  
After you install and start a game, the instructions appear in the Game  
menu. Depending on the game, the Game menu may also contain  
commands to show high scores, to start a new game, or to set  
preferences for the game.  
Removing applications  
In the event that you run out of memory or decide that you no longer  
need an application you installed, you can remove applications from  
your handheld. You can remove only add-on applications, patches,  
and extensions that you install; you cannot remove the applications  
that reside in the ROM portion of your handheld.  
To remove an add-on application:  
1. Tap the Applications icon  
2. Tap the Menu icon  
.
.
3. Tap App, and then tap Delete.  
4. Tap the application that you want to remove.  
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5. Tap Delete.  
6. Tap Yes.  
7. Tap Done.  
8. Check the User folder in the Palm folder on your computer. If you  
find a PRC file for the application you just removed, delete the PRC  
file from the User folder.  
Removing Palm Desktop software  
If you no longer want to use Palm Desktop software, you can remove  
it from your computer.  
To remove Palm Desktop software:  
1. Insert the Palm Desktop software CD-ROM into your computer’s  
CD-ROM drive.  
2. Double-click the Palm Desktop CD icon on the desktop.  
3. Double-click the Installer icon.  
4. Click Continue on the splash screen and on the Palm Computing  
Readme file screen.  
5. Click Agree on the End User Software License Agreement screen.  
6. In the Palm Desktop Installer window, select Uninstall from the  
pop-up menu in the upper-left corner.  
The Palm Desktop Installer shows the items you can uninstall.  
7. Select all the items on the uninstall list by clicking the check box to  
the left of each selection.  
8. Click Uninstall.  
9. When prompted to select the files where your Palm files are  
installed, click the Palm folder.  
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Tip:  
If you installed the Palm Desktop software in a different  
folder, use the file selector to find the folder that contains  
these files.  
10. Click Remove Palm and then click OK.  
11. Restart your Macintosh.  
Security  
Your handheld comes with a Security application so that  
unauthorized users cannot view the entries you wish to protect.  
In Security, you can do the following:  
Mask or hide entries you define as private. The Mask option  
displays a gray bar over private records, and the Hide option  
completely removes (hides) private records. See “Making records  
private” in Chapter 5 for more information.  
Assign a password to the Security viewing options. Assigning a  
password requires you to enter a password to view masked or  
hidden private entries; not assigning a password enables you (or  
anyone else) to view individual masked private entries by tapping  
them, and to view all hidden or masked private entries by  
selecting Show Records in the Security dialog box.  
Lock and turn off your handheld so that it does not operate until  
you enter the correct password.  
Assigning a password  
You can assign a password to protect your private records and to lock  
your handheld.  
To assign a password:  
1. Tap the Applications icon  
.
2. Tap the Security icon  
3. Tap the Password box.  
.
4. Enter a password, and tap OK.  
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Tap here  
5. Enter the same password a second time, and tap OK.  
Changing or deleting a password  
Once you define a password for your handheld, you can change or  
delete it at any time. You must enter the current password before you  
can change or delete it.  
To change or delete your password:  
1. Tap the Password box.  
2. Enter the current password.  
Tap here  
3. Tap OK.  
4. Do one of the following:  
To change the password, enter the new password, and tap OK.  
To delete the password, tap Delete.  
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Locking your handheld  
You can also lock your handheld so that you need to enter your  
password to operate it.  
Important: If you lock your handheld, you must enter the exact  
password to re-activate your handheld. If you forget the  
password, you need to perform a hard reset to resume  
using your handheld. Performing a hard reset deletes all  
the records in your handheld; however, you can restore  
all previously synchronized data at the next HotSync  
operation. See “Performing a hard reset” in Appendix A  
for details.  
To lock your handheld with a password:  
1. Assign a password.  
2. Tap Lock & Turn Off.  
TapLock&  
Turn Off  
3. Tap Off & Lock.  
4. To start your handheld, turn it on, and then enter the password.  
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Recovering from a forgotten password  
If you did not activate the Off & Lock feature and you forget your  
password, you can delete the password from your handheld. Deleting  
a forgotten password also deletes all entries and files marked as  
Private.  
Important: If you synchronize with your computer before deleting a  
forgotten password, your handheld restores your private  
entries the next time you perform a HotSync operation,  
but it does not restore the password.  
To delete a forgotten password:  
1. Tap the Password box.  
2. Tap Lost Password.  
Tap here  
3. Tap Yes.  
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Managing Your Applications  
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Chapter 4  
Overview of Basic Applications  
This chapter briefly describes each application and how to open it.  
Your Visor handheld computer includes these basic applications:  
Date Book  
Date Book Plus  
Address  
To Do List  
Memo Pad  
Calculator  
CityTime  
Expense  
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Date Book  
Date Book lets you quickly and easily schedule appointments  
or any kind of activity associated with a time and date.  
In Date Book, you can do the following:  
Enter a description of your appointment and assign it to a specific  
time and date.  
Display a chart of your appointments for an entire week. The  
Week View makes it easy to spot available times and any potential  
scheduling overlaps or conflicts.  
Display a monthly calendar to quickly spot days where you have  
morning, lunch, or afternoon appointments.  
Display an agenda with both your appointments and your To Do  
items.  
Set an alarm to sound prior to the scheduled activity.  
Create reminders for events that are based on a particular date,  
rather than time of day. Birthdays and anniversaries are easy to  
track with your handheld computer.  
Attach notes to individual events for a description or clarification  
of the entry in your Date Book.  
To open Date Book:  
1. Tap the Applications icon  
.
2. Tap the Date Book icon  
.
Viewicons  
Note: Tap the view icons to select a Date Book view.  
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Date Book Plus  
Date Book Plus is an enhanced version of the Date Book  
application. In addition to all the standard Date Book features,  
it provides a variety of advanced views and functions.  
In Date Book Plus, you can do the following:  
View To Do items in select calendar views.  
Display a chart of your appointments for one or two weeks  
complete with descriptions of each event.  
Display a calendar of an entire year.  
Display a list of your appointments in List View.  
Create unscheduled events that float from one day to the next until  
you complete them.  
Create a Daily Journal to track events with automatic time stamps.  
Save event templates and use them to quickly create similar  
events.  
To open Date Book Plus:  
Press the Date Book Plus application button on the front panel of  
your handheld. Date Book Plus opens to today’s schedule.  
Date Book Plus button  
Note: Press the Date Book Plus application button repeatedly to  
cycle through the Day, Week, Week with Text, Month, Year,  
and List views.  
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Address  
Address enables you to keep names, addresses, phone numbers,  
and other information about your personal or business contacts.  
In Address, you can do the following:  
Quickly look up, enter, or duplicate names, addresses, phone  
numbers, and other information.  
Enter up to five phone numbers (home, work, fax, mobile, etc.) or  
e-mail addresses for each name.  
Define which phone number appears in the Address list for each  
Address entry.  
Attach a note to each Address entry, in which you can enter  
additional information about the entry.  
Assign Address entries to categories so that you can organize and  
view them in logical groups.  
To open Address:  
Press the Address application button on the front panel of your  
handheld. Address opens to display the list of all your records.  
Address button  
Note: Press the Address application button repeatedly to cycle  
through the categories in which you have records.  
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To Do List  
To Do List is a convenient place to create reminders and  
prioritize the things that you have to do.  
In To Do List, you can do the following:  
Make a quick and convenient list of things to do.  
Assign a priority level to each task.  
Assign a due date for any or all of your To Do items.  
Assign To Do items to categories so that you can organize and  
view them in logical groups.  
Sort your To Do items either by due date, priority level, or  
category.  
Attach notes to individual To Do items for a description or  
clarification of the task.  
To open To Do List:  
Press the To Do List application button on the front panel of your  
handheld. To Do List opens to display the category of items you  
last viewed.  
To Do List button  
Note: Press the To Do List application button repeatedly to cycle  
through the categories in which you have items.  
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Memo Pad  
Memo Pad provides a place to take notes that are not associated  
with records in Date Book, Address, or To Do List.  
In Memo Pad, you can do the following:  
Take notes or write any kind of message on your handheld  
computer.  
Drag and drop memos into popular computer applications like  
Microsoft Word when you synchronize using Palm™ Desktop  
software and HotSync technology.  
®
Assign memos to categories so that you can organize and view  
them in logical groups.  
Write down phone numbers and other types of information. Later,  
you can copy and paste this information to other applications.  
To open Memo Pad:  
Press the Memo Pad application button on the front panel of your  
handheld. Memo Pad opens to display the last Memo Pad screen  
that you viewed.  
Memo Pad button  
Note: Press the Memo Pad application button repeatedly to cycle  
through the categories in which you have memos.  
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Calculator  
Calculator enables you to perform addition, subtraction,  
multiplication, division and a variety of advanced math and  
scientific calculations.  
In Calculator, you can do the following:  
Select a view to perform specific types of calculations including:  
math, trigonometry, finance, logic, statistics, weight/temp, length,  
area, and volume.  
Store and retrieve values.  
Display the last series of calculations, which is useful for  
confirming a series of “chain” calculations.  
Create a custom view with the buttons you use most often.  
Switch to basic mode to perform simple calculations.  
To open Calculator:  
Tap the Calculator icon  
®
next to the Graffiti writing area.  
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CityTime  
CityTime helps you keep track of the time anywhere around  
the globe.  
In CityTime, you can do the following:  
Select a home city as a point of reference.  
Display the day and time in four other cities simultaneously.  
Add a definition for any city that isn’t in the default list.  
Display sunrise and sunset information for your home city.  
To open CityTime:  
1. Tap the Applications icon  
.
2. Tap the CityTime icon  
.
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Expense  
Expense lets you keep track of your expenses.  
In Expense, you can do the following:  
Record dates, types of expenses, amount spent, payment method,  
and other details associated with any money that you spend.  
Assign expense items to categories so that you can organize and  
view them in logical groups.  
Keep track of vendors (companies) and people involved with each  
particular expense.  
Log miles traveled for a particular date or expense category.  
Sort your expenses by date or expense type.  
To open Expense:  
1. Tap the Applications icon  
.
2. Tap the Expense icon  
.
Note: You cannot use the Macintosh version of Palm Desktop  
software to synchronize Expense data between your handheld  
and your computer.  
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Chapter 5  
Common Tasks  
This chapter provides instructions on how to do tasks that you can do  
in most or all of the basic applications. It’s easy to transfer what you  
learn in one application to the others because the structure and  
behavior of all the applications are quite similar. The term “records”  
is used to refer to an individual item in any of the basic applications: a  
single Date Book Plus event, Address entry, To Do List item, Memo  
Pad memo, or Expense item.  
Creating records  
You can use the following procedure to create a new record in Date  
Book, Date Book Plus, Address, To Do List, Memo Pad, and Expense.  
To create a record:  
1. Select the application in which you want to create a record.  
2. Tap New.  
3. In Date Book Plus only: Select a record type from the pop-up list,  
select the start and end times, and then tap OK.  
4. Enter text for the record.  
5. (Optional) Tap Details to select attributes for the record.  
6. In Address and Memo Pad only: Tap Done.  
There’s no need to save the record because your handheld saves it  
automatically.  
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Editing records  
After you create a record, you can change, delete, or enter new text at  
any time. Two screen features tell you when your handheld is in  
editing mode:  
A blinking cursor  
One or more edit lines  
Blinking cursor  
Edit line  
Entering text  
For information on how to enter text using Graffiti writing, the  
onscreen keyboard, or the keyboard attached to your computer, see  
Chapter 2.  
Edit menu  
The Edit menu is available with any screen where you enter or edit  
text. In general, commands available in the Edit menu apply to text  
that you select in an application.  
To select text in an application:  
1. Tap the beginning of the text that you want to select.  
2. Drag the stylus over the text to highlight it. You can drag across the  
text to select additional words, or drag down to select a group of  
lines.  
Tip:  
To select a word, double-tap the word. To select a whole  
line, triple-tap the line.  
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The following commands may appear in an Edit menu:  
Undo  
Reverses the action of the last edit command. For  
example, if you used Cut to remove text, Undo  
restores the text you removed. Undo also  
reverses deletions done by using backspace.  
Cut  
Removes the selected text and stores it  
temporarily in the memory of your handheld.  
You can paste the text you cut into another area  
of the current application or into a different  
application.  
Copy  
Copies the selected text and stores it  
temporarily in the memory of your handheld.  
You can paste the text that you copy into  
another area of the current application or into a  
different application.  
Paste  
Inserts the text that you cut or copied at the  
selected point in a record. The text you paste  
replaces any selected text. If you did not  
previously cut or copy text, Paste does nothing.  
Select All  
Selects all of the text in the current record or  
screen. This enables you to cut or copy all of the  
text and paste it elsewhere.  
Keyboard  
Opens the onscreen keyboard. When you finish  
with the onscreen keyboard, tap Done.  
Graffiti Help  
Opens screens that show all the Graffiti  
character strokes. Use this command anytime  
you forget a stroke for a character.  
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Deleting records  
To delete a record in any of the basic applications:  
1. Select the record you want to delete.  
2. Tap the Menu icon  
.
3. Tap Record, and then tap the Delete command:  
Date Book, Date Book Plus: Delete Event  
Address: Delete Address  
To Do List: Delete Item  
Memo Pad: Delete Memo  
Expense: Delete Item  
A confirmation dialog box appears. If you want to save a copy of  
the deleted item to an archive file in Palm Desktop software, be  
sure that the check box is checked. If you don’t want to save a copy,  
tap the check box to remove the check.  
4. Tap OK.  
If you choose to save a copy of the selected item, your handheld  
transfers it to the archive file on your desktop the next time you  
perform a HotSync operation.  
Other ways to delete records  
You can also delete records in the following ways:  
In the Details dialog box of the application, tap Delete, and then  
tap OK.  
Delete the text of the record.  
Tap the Delete icon  
on the Command toolbar.  
Note:  
In Date Book and Date Book Plus, if you delete the text of  
a repeating event, you delete all instances of that event.  
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Purging records  
Over time, as you use Date Book or Date Book Plus, To Do List, and  
Expense, you’ll accumulate records in these applications that have  
outlived their usefulness. For example, events that occurred months  
ago remain in the Date Book Plus, and To Do items that you marked  
as completed remain in the list, as do Expense items.  
All these outdated records take up memory on your handheld, so it’s  
a good idea to remove them by using Purge. If you think Date Book  
Plus or To Do List records might prove useful later, you can purge  
them from your handheld and save them in an archive file.  
Purging is also available in Mail. See Chapter 7 for more information.  
Purging is not available in Address or Memo Pad, so delete outdated  
records from these applications.  
To purge records:  
1. Open the application.  
2. Tap the Menu icon  
.
3. Tap Record, and then tap Purge.  
A confirmation dialog box appears.  
Date Book, Date Book Plus: Tap the pick list and select how old a  
record must be to be purged. Purge deletes repeating events if  
the last of the series ends before the date that you purge  
records.  
Date Book, Date Book Plus, To Do List: If you want to save a copy of  
the purged records to an archive file on your desktop, be sure  
that the check box is checked. If you don’t want to save a copy,  
tap the check box to remove the check box.  
4. Tap OK.  
If you chose to save a copy of the purged records, your handheld  
transfers them to an archive file on your desktop the next time you  
perform a HotSync operation.  
Note: Purging does not happen automatically. You must tap the  
command to make it happen.  
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Exchanging and updating data:  
HotSync operations  
The HotSync process automatically synchronizes — that is, exchanges  
and updates — data between your handheld and Palm Desktop  
software. Changes you make on your handheld or Palm Desktop  
software appear in both places after a HotSync operation. HotSync  
technology synchronizes only the needed portions of files, thus  
reducing synchronization time. You can synchronize your data  
directly by connecting your handheld to your computer with the  
cradle or by beaming the data from the IR port on your handheld to  
the IR port on your computer, or indirectly with a modem or network.  
See Chapter 8 for information about performing HotSync operations  
via the IR port, a modem, or a network.  
Performing a HotSync operation for the first time  
The first time you synchronize your data, you need to enter user  
information on both the handheld and Palm Desktop software. After  
you enter this information and synchronize, the HotSync Manager  
recognizes your handheld and doesn’t ask for this information again.  
group of users, you may want to create a user profile. See “Creating a  
user profile” in Chapter 8 before performing the following steps.  
Important: You must use the cradle for your first HotSync operation.  
The following steps assume that you have already installed the Palm  
Desktop software. If you have not installed this software, see  
“Installing Palm Desktop software” in Chapter 1 for instructions.  
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To perform a local HotSync operation:  
1. Insert your handheld into the cradle.  
The bottom edge of  
the handheld should  
align smoothly with  
the cradle when it is  
inserted properly.  
2. If the HotSync Manager is not enabled, activate it: Open Palm  
Desktop software, from the HotSync Menu, choose Setup. Click  
the HotSync Controls tab and select the Enabled option.  
3. Press the HotSync button on the cradle.  
HotSync  
button  
4. From the Select User dialog box, choose the user name you  
assigned to your handheld.  
The HotSync Progress dialog box appears and synchronization  
begins.  
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5. Wait for a message on your handheld indicating that the process is  
complete.  
handheld from the cradle.  
Categorizing records  
Categorize records in the Address, To Do List, Memo Pad, and  
Expense applications so that they are grouped logically and are easy  
to review. (You can also categorize applications. See “Using the  
Applications Launcher” in Chapter 3 for more information.)  
When you create a record, your handheld automatically places it in  
the category that is currently displayed. If the category is All, your  
handheld assigns it to the Unfiled category. You can leave an entry as  
Unfiled or assign it to a category at any time.  
System-defined and user-defined categories  
By default, your handheld includes system-defined categories, such as  
All and Unfiled, and user-defined categories, such as Business and  
Personal.  
You cannot modify the system-defined categories, but you can  
rename and delete the user-defined categories. In addition, you can  
create your own user-defined categories. You can have a maximum of  
15 user-defined categories in each application.  
Address contains the QuickList user-defined category, in which you  
can store the names, addresses, and phone numbers you might need  
in emergencies (doctor, fire department, lawyer, etc.).  
Expense contains two user-defined categories, New York and Paris, to  
show how you might sort your expenses according to different  
business trips.  
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Note: The illustrations in this section come from Address, but you  
can use these procedures in all the applications in which  
categories are available. Categories are not available in Date  
Book and Date Book Plus.  
To move a record into a category:  
1. Select the record you want to categorize.  
2. In Address only: Tap Edit.  
3. Tap Details.  
4. Tap the Category pick list to display the list of available categories.  
5. Select the category for the record.  
6. Tap OK.  
To display a category of records:  
1. Tap the category pick list in the upper-right corner of the list  
screen.  
Tap here  
2. Select the category you want to view.  
The list screen now displays only the records assigned to that  
category.  
Tip:  
Pressing an application button on the front panel of the  
handheld toggles through all the categories of that application.  
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To define a new category:  
1. Tap the category pick list in the upper-right corner of the screen.  
Tap here  
2. Tap Edit Categories.  
3. Tap New.  
4. Enter the name of the new category, and then tap OK.  
5. Tap OK.  
You can assign any of your records to the new category.  
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To rename a category:  
1. Tap the category pick list in the upper-right corner of the screen.  
2. Tap Edit Categories.  
3. Select the category that you want to rename, and then tap Rename.  
4. Enter the new name for the category, and then tap OK.  
5. Tap OK.  
Tip:  
You can group the records in two or more categories into one  
category by giving the categories the same name. For example,  
if you change the name of the Personal category to Business,  
all records formerly in the Personal category appear in the  
Business category.  
Finding records  
Your handheld offers several ways to find information quickly:  
All applications: Find locates any text that you specify, always  
starting with the current application.  
Date Book, Date Book Plus, To Do List, Memo Pad: Phone Lookup  
displays the Address list screen and lets you add the information  
that appears in this list to a record.  
Address: The Look Up line lets you enter the first letters of a name  
to scroll immediately to that name.  
Expense: Lookup displays the names in your Address list that have  
data in the Company field. You can add these names to a list of  
attendees associated with an Expense record.  
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Looking up Address records  
When working with Address, the scroll buttons on the front panel of  
the handheld makes it easy to navigate among your address entries.  
In the Address list screen, the scroll buttons move up or down an  
entire screen of records. If you hold down a scroll button, you  
accelerate the scrolling and display every third screen.  
In the Address View screen, the scroll buttons move to the  
previous or next address record.  
You can also use the Address Look Up feature to quickly scroll to any  
of your Address entries.  
To look up an Address record:  
1. Display the Address list screen.  
2. Enter the first letter of the name you want to find.  
Look Up line  
The list scrolls to the first entry that begins with that letter. If  
you write another letter, the list scrolls to the first entry that  
starts with those two letters. For example, writing an “s” scrolls  
to “Sands,” and writing “sm” scrolls further to “Smith.” If you  
sort the list by company name, the Look Up feature scrolls to  
the first letter of the company name.  
3. Tap the record to view its contents.  
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Using Find  
You can use Find to locate any text that you specify, in any  
application.  
To use Find:  
1. Tap the Find icon  
.
Tip:  
If you select text in an application before you tap Find, the  
selected text automatically appears in the Find dialog box.  
2. Enter the text that you want to find.  
Find is not case-sensitive. For example, searching for the name  
“davidson” also finds “Davidson.”  
Find locates any word that begin with the text you enter. For ex-  
ample, searching for “plan” finds “planet,” but not “airplane.”  
3. Tap OK.  
Find searches for the text in all records and all notes.  
As your handheld searches for the text, you can tap Stop at any  
time. You may want to do this if the entry you want appears be-  
fore your handheld finishes the search. To continue the search  
after you tap Stop, tap Find More.  
4. Tap the text that you want to review.  
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Using Phone Lookup  
Phone Lookup displays the Address list screen and lets you add the  
information that appears in this list to a record.  
To use Phone Lookup:  
1. Display the record in which you want to insert a phone number.  
The record can be in Date Book, Date Book Plus, To Do List, or  
Memo Pad.  
2. Tap the Menu icon  
.
3. Tap Options, and then tap Phone Lookup.  
4. Begin to spell the last name of the name you want to find.  
The list scrolls to the first record in the list that starts with the  
first letter you enter. Continue to spell the name you’re looking  
for, or when you see the name, tap it.  
5. Tap Add.  
The name you selected, along with the other information associated  
with it, is pasted into the record you selected in step 1.  
Phone Lookup tips  
Write the Graffiti Command stroke “/L” to activate the Phone Lookup  
feature. You can also activate it in the following circumstances:  
While entering text: For example, to insert the full name and phone  
number for someone with the last name “Williams,” write the  
Graffiti characters for “Wi” and then the Phone Lookup  
Command stroke “/L.” Assuming you have only one Address  
record that begins with “Wi,” your handheld inserts the full name  
“Fred Williams” (and its associated information). If you have more  
than one name that begins with “Wi,” the Phone Lookup screen  
appears and highlights the first record that begins with “Wi.”  
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For selected text: Drag to highlight the text, and then write the Phone  
Lookup Command stroke “/L.” Your handheld replaces the  
selected text and adds the name and its associated information.  
Looking up names to add to expense records  
In Expense, Lookup displays the names in your Address list that have  
data in the Company field. You can add these names to a list of  
attendees associated with an Expense record.  
To add names to an Expense record:  
1. Tap the Expense record to which you want to add names.  
2. Tap Details.  
3. Tap Who.  
Tap here  
4. Tap Lookup.  
The Attendees Lookup screen displays all the names in your  
Address list that have data in the Company field.  
5. Select the name you want to add, and then tap Add.  
The name appears in the Attendees screen.  
6. Repeat steps 4 and 5 to add more names.  
7. Tap Done, and then tap OK.  
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Sorting lists of records  
You can sort lists of records in various ways, depending on the  
application. Sorting is available in applications that have list screens:  
Address, To Do List, Memo Pad, and Expense.  
Note: You can also assign records to categories. See “Categorizing  
records” earlier in this chapter.  
To sort records in To Do List and Expense:  
1. Open the application to display the list screen.  
2. Tap Show.  
3. Tap the Sort by pick list and select an option.  
4. Tap OK.  
To sort records in Address and Memo Pad:  
1. Open the application to display the list screen.  
2. Tap the Menu icon  
.
3. Tap Options, and then tap Preferences.  
Memo Pad  
Address  
4. Do one of the following:  
Address: Tap the setting you want.  
Memo Pad: Tap the Sort by pick list and select Alphabetic or  
Manual.  
5. Tap OK.  
To sort the Memo list manually, tap and drag a memo to a new  
location in the list.  
Note: To make the list of your memos appear in Palm Desktop  
software as you manually sorted it on your handheld, open  
Memo Pad in Palm Desktop software and click List by. Then  
select Order on handheld.  
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Making records private  
In all basic applications, except Mail and Expense, you can make  
individual records private. Private records remain visible and  
accessible, however, until you select the Security setting to hide or  
mask all private records. See “Security” in Chapter 3 for more  
information.  
Hiding and masking private records  
You can hide records that you mark as private. When you hide  
records, they do not appear anywhere in the application. When you  
mask records, a visual placeholder appears where the record would  
normally appear. If you define a password, you must enter it to  
display private records.  
To make a record private:  
1. Display the entry that you want to make private.  
2. Tap Details.  
3. Tap the Private check box to select it.  
4. Tap OK.  
To hide or mask all private records:  
1. Make sure the records you want to mask are marked private.  
2. Tap the Applications icon  
3. Tap Security.  
.
4. Tap the Current Privacy pick list.  
Tap here  
5. Tap either Hide Records or Mask Records.  
6. Tap OK to confirm that you want to change the security setting.  
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To display all private records:  
1. Tap the Applications icon  
2. Tap Security.  
.
3. Tap the Current Privacy pick list.  
Tap here  
4. Tap Show Records.  
If you do not have a password, private records become visible.  
If you have a password, the Show Private Records dialog box  
appears. Enter your password in this dialog box, and tap OK.  
To display a specific masked record:  
1. Open the application that contains the record you want to view.  
2. Tap the shaded bar that masks the record.  
Tap here  
Note: If you have a password, you must enter your password and  
tap OK to view the record.  
To display all private records in a specific application:  
1. Open the application in which you want to display the records.  
2. Tap the Menu icon  
.
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3. Tap Options, and then tap Security.  
4. Tap the Current Privacy pick list.  
5. Tap Show Records.  
6. Tap OK.  
Attaching notes  
In all basic applications except Memo Pad, you can attach a note to a  
record. A note can be up to several thousand characters long. For  
example, for an appointment in Date Book Plus, you can attach a note  
with directions to the location.  
To attach a note to a record:  
1. Display the entry to which you want to add a note.  
2. In Address only: Tap Edit.  
3. Tap Details.  
4. Tap Note.  
5. Enter your note.  
6. Tap Done.  
A small note icon appears at the right side of any item that has a note.  
Note icon  
To review or edit a note:  
1. Tap the Note icon  
.
.
To delete a note:  
1. Tap the Note icon  
2. Tap Delete.  
3. Tap Yes.  
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Choosing fonts  
In all basic applications except Expense, you can change the font style  
to make text easier to read. You can choose a different font style for  
each application.  
Large font  
Small font  
Bold font  
To change the font style:  
1. Open an application.  
2. Tap the Menu icon  
.
3. Tap Options, and then tap Font.  
4. Tap the font style you want to use.  
Tap here for bold font  
Tap here for large font  
Tap here for small font  
5. Tap OK.  
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Chapter 6  
Application Specific Tasks  
This chapter is organized by application and gives instructions on  
how to do tasks that are specific to each of the following applications:  
Date Book  
Date Book Plus  
Address  
To Do List  
Memo Pad  
Calculator  
CityTime  
Expense  
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Date Book  
When you open Date Book, the screen shows the current date and a  
list of times for a normal business day.  
Scheduling an event  
A record in Date Book is called an “event.” An event can be any kind  
of activity that you associate with a day. You can enter a new event on  
any of the available time lines.  
When you schedule an event, its description appears on the time line,  
and its duration is automatically set to one hour. You can easily  
change the start time and duration for any event.  
Note: It’s possible to schedule events that overlap, but Date Book  
makes it easy to find such conflicts. See “Spotting event  
conflicts” later in this chapter.  
You can also schedule events in your Date Book that occur on a  
particular date but have no specific start or end times, such as  
birthdays, holidays, and anniversaries. These are referred to as  
“untimed events.” Untimed events appear at the top of the list of  
times, marked with a diamond. You can have more than one untimed  
event on a particular date.  
You can also schedule a repeating event, such as a weekly meeting,  
and continuous events, such as a three-day conference or a vacation.  
To schedule an event for the current day:  
1. Tap the time line that corresponds to the beginning of the event.  
Tap a time  
line  
Time bar  
shows  
duration  
Enter event  
2. Enter a description of the event. You can enter up to 255 characters.  
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3. If the event is one hour long, skip to step 7. If the event is longer or  
shorter than an hour, tap the time of the event to open the Set Time  
dialog box.  
Tap the  
time of an  
event  
Tip:  
You can also open the Set Time dialog (to select a start  
time) by making sure no event is selected, and then  
writing a number on the number side of the Graffiti  
writing area.  
4. Tap the time columns on the right side of the Set Time dialog to set  
the Start Time.  
Tap to scroll to  
earlier hours  
Start Time  
highlighted  
Tap to change  
hours  
Tap to change  
minutes  
Tap to scroll to  
later hours  
5. Tap the End Time box, and then tap the time columns to set the  
End Time.  
6. Tap OK.  
7. Tap a blank area of the screen to deselect the event. A vertical line  
appears next to the time, indicating the duration of the event.  
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To schedule an event for another day:  
1. Select the date you want for the event by doing one of the  
following:  
Tap the day of the week that you want in the date bar at the top of  
the screen. If necessary, tap the Previous week or Next week scroll  
arrows to move to another week.  
Previous  
week  
Next  
week  
Tap to select a day of  
the current week  
Tip:  
You can also use the scroll buttons on the front panel of  
your handheld to move forward or backward one day at  
a time.  
Tap Go To at the bottom of the screen to open the Go to Date  
dialog box. Select a date by tapping a year, month, and day in the  
calendar.  
Previous year  
Next year  
Tap to select a  
month  
Tap to select a  
day  
Tap to select  
current date  
Tip:  
In the Go to Date dialog box, you can also use the scroll  
buttons on the front panel of your handheld to move  
forward or backward one month at a time.  
2. After you locate the date, follow the steps for scheduling an event  
for the current day.  
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To schedule an untimed event:  
1. Select the date that you want for the event as described in “To  
schedule an event for another day.”  
2. Tap New.  
3. Tap OK, so that no start or end times are defined for the new event.  
Tip:  
You can also create a new untimed event by making sure  
no event is selected and then writing letters in the Graffiti  
writing area.  
4. Enter a description of the event.  
New  
untimed  
event  
No time  
selected  
5. Tap a blank area on the screen to deselect the untimed event.  
Note: If you create an event and decide later that there is no  
particular start or end time, you can easily change it to an  
untimed event. Tap the time of the event in the Date Book  
screen, tap No Time, and then tap OK.  
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Rescheduling an event  
You can easily make changes to your schedule with your handheld.  
To reschedule an event:  
1. Tap the event you want to reschedule.  
2. Tap Details.  
3. To change the time, tap the Time box and select a new time.  
4. To change the date, tap the Date box and select a new date.  
5. Tap OK.  
Setting an alarm for an event  
The Alarm setting enables you to set an audible alarm for events in  
your Date Book. You can set an alarm to sound minutes, hours, or  
days before an event. The default Alarm setting is 5 minutes before the  
time of the event, but you can change this to any number of minutes,  
hours, or days.  
When you set an alarm, this icon  
appears to the far right of the  
event with the alarm. When the alarm tone sounds, a reminder  
message also appears onscreen.  
To set an alarm for an event:  
1. Tap the event to which you want to assign an alarm.  
2. Tap Details.  
3. Tap the Alarm check box to select it.  
The default setting, 5 Minutes, appears.  
4. Tap the pick list to select Minutes, Hours, or Days.  
5. Select the 5 and enter any number from 0 to 99 (inclusive) as the  
number of time units.  
Enter number of  
time units here  
Tap here to  
select unit of time  
6. Tap OK.  
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Alarm for untimed events: You can set a silent alarm for an untimed event.  
In this case, the alarm triggers at the specified period of minutes,  
hours, or days before midnight (beginning) of the day of the untimed  
event. No audible alarm sounds for an untimed event; instead, the  
reminder message appears onscreen.  
For example, you set an alarm for an untimed event that occurs on  
February 4th. If the alarm is set for 5 minutes, the reminder message  
appears at 11:55 PM on the night of February 3rd. The reminder  
remains onscreen until you turn on your handheld and tap OK to  
dismiss it.  
To dismiss the alarm using the snooze option:  
When the alarm Reminder dialog box appears, tap Snooze to  
delay the alarm for five-minutes.  
Note: Each time you tap Snooze, you dismiss the alarm for an  
additional five-minute period.  
Scheduling repeating or continuous events  
The Repeat function lets you schedule events that recur at regular  
intervals or extend over a period of consecutive days.  
A birthday is a good example of an event that repeats annually.  
Another example is a weekly guitar lesson that falls on the same day  
of the week and the same time of day.  
A business trip or a vacation is an example of a continuous event.  
To schedule a repeating or continuous event:  
1. Tap the event.  
Typically, a continuous event is an untimed event.  
2. Tap Details.  
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3. Tap the Repeat box to open the Change Repeat dialog box.  
Tap the  
Repeat  
box  
4. Tap Day, Week, Month, or Year to set how often event repeats.  
For a continuous event, tap Day.  
5. Enter a number that corresponds to how often you want the event  
to repeat on the Every line.  
For example, if you select Month and enter the number 2, the  
event repeats every other month.  
6. To specify an end date for the repeating or continuous event, tap  
the End on pick list and tap Choose Date. Use the date picker to  
select an end date.  
7. Tap OK.  
After you schedule a repeating or continuous event, this icon  
appears to the far right of the event.  
Changing and deleting repeating or continuous events  
If you change or delete a repeating or continuous event you can apply  
the action to only the current event, to all instances of the event, or to  
the current event and instances that follow.  
To change or delete repeating events:  
1. Select the record you want to change or delete.  
2. Tap Details.  
3. Enter the change and tap OK, or tap Delete.  
4. Tap one of the following:  
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Current. Changes or deletes only the current instance of the re-  
peating event.  
Future. Changes or deletes the current event and all future oc-  
currences of this event.  
All. Changes or deletes all past, current, and future occurrences  
of this event.  
Considerations for repeating or continuous events  
Keep the following points in mind:  
If you change the start date of a repeating event, your handheld  
calculates the number of days you moved the event. Your  
handheld then automatically changes the end date to maintain the  
duration of the repeating event.  
If you change the repeat interval (e.g., daily to weekly) of a  
repeating event, past occurrences (prior to the day on which you  
change the setting) are not changed, and your handheld creates a  
new repeating event.  
If you change the date of an occurrence of a repeating event (e.g.,  
from January 14th to January 15th) and apply the change to All  
occurrences, the new date becomes the start date of the repeating  
event. Your handheld adjusts the end date to maintain the  
duration of the event. If you apply the change to Current or Future  
occurrences, past occurrences (prior to the day on which you  
change the setting) are not changed.  
If you change other repeat settings (e.g., time, alarm, private) of a  
repeating event and apply the change to Future occurrences, your  
handheld creates a new event. The start date of this new event is  
the day on which the setting is changed. Past occurrences (prior to  
the day of the change) are not changed.  
If you apply a change to a single occurrence of a repeating event  
(e.g., time), that occurrence no longer shows the Repeat icon  
.
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Changing the Date Book view  
In addition to displaying the calendar for a specific day, you can also  
display a whole week or month, as well as the current time.  
Note: The Date Book Plus application includes additional calendar  
views and extended features. You can select Date Book Plus as  
your default Date Book application. See “Selecting the default  
Date Book” later in this chapter for details.  
To cycle through Day, Week, and Month views:  
Press the Date Book application button repeatedly to display the  
next view.  
To display the current time:  
1. Tap and hold the stylus on the date in the date bar to display the  
current time.  
Tap and hold the date  
Current time displays  
2. Drag the stylus below the date bar and then lift it.  
Tip:  
If you lift the stylus while it is still on the date bar, the  
menu bar appears.  
Working in Week View  
Week View shows the calendar of your events for an entire week. This  
view lets you quickly review your appointments and available time  
slots. In addition, the graphical display helps you spot overlaps and  
conflicts in your schedule.  
To display the Week View:  
1. Tap the Week View button.  
Week View  
2. Tap the navigation controls to move forward or backward a week  
at a time, or to display details of an event.  
Note:  
The Week View also shows untimed events and events  
that are before and after the range of times shown.  
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Previous  
week  
Next  
week  
Tap for that day  
Bar indicates earlier event  
Dot indicates untimed event  
Bar indicates later event  
3. Tap an event to show a description of the event.  
Event details  
Tap to show event details  
Tips for using Week View  
Keep the following points in mind:  
To reschedule an event, tap and drag the event to a different time  
or day.  
Tap a blank time on any day to move to that day and have the time  
selected for a new event.  
Tap any day or date that appears at the top of the Week View to  
move directly to that day without selecting an event.  
The Week View shows the time span defined by the Start Time  
and End Time in the Date Book Preferences settings. If you have  
an event before or after this time span, a bar appears at the top  
or bottom of that day's column. Use the onscreen scroll arrows  
to scroll to the event.  
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Working in Month View  
The Month View screen shows which days have events scheduled.  
Dots and lines in the Month View indicate events, repeating events,  
and untimed events.  
Previous/next month  
Dashed line indicates continuous event  
Dots on right side indicate events  
Dots below date indicate untimed events  
Month View button  
You can control the dots and lines that appear in the Month View. See  
“Options menu” later in this chapter.  
Tips for using Month View  
Keep the following points in mind:  
Tap a day in the Month View to display that day in the Day View.  
Tap the scroll arrows in the upper-right corner to move forward or  
backward a month.  
Tap Go to to open the date selector and select a different month.  
Use the scroll buttons on the front panel of your handheld to move  
between months. Press the upper half of the button to display the  
previous month, the lower half to display the next month.  
Working in Agenda view  
The Agenda view lets you view appointments, untimed events, and  
To Do items in a single screen. Although it is primarily a viewing  
option, you can also use the Agenda view to check off completed To  
Do items. To go to a Day View of any event on the Agenda view  
screen, simply tap the desired event.  
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Tips for using Agenda view  
Tap any appointment while in Agenda view to display the Day  
View of the appointment.  
Check off completed To Do items in the Agenda view, or click a  
description of an item to go directly into the To Do List  
application.  
Spotting event conflicts  
With the ability to define specific start and end times for any event, it’s  
possible to schedule events that overlap (an event that starts before a  
previous event finishes).  
An event conflict (time overlap) appears in the Week View as  
overlapping bars. The Day View displays overlapping brackets to the  
left of the conflicting times.  
Event  
conflicts  
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Date Book menus  
Date Book menus are shown here for your reference, and Date Book  
features that are not explained elsewhere in this guide are described  
here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
Record menu  
Options menu  
Week View  
Day View  
Month View  
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Display Options Enables you to change Date Book’s appearance  
and which events display.  
Show Time Bars. Activates the time bars that  
appear in the Day View. The time bars show  
the duration of an event and illustrate event  
conflicts.  
Compress Day View. Controls how times appear  
in the Day View. When Compress Day View  
is off, all time slots display. When it is on,  
start and end times display for each event, but  
blank time slots toward the bottom of the  
screen disappear to minimize scrolling.  
Month View settings. These check boxes apply to  
the Month View of the Date Book. You can  
activate any or all of these settings to show  
that you have Timed, Untimed, or Daily  
Repeating events in the Month View only.  
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Preferences  
Start/End Time. Defines the start and end times  
for Date Book screens. If the time slots you  
select do not fit on one screen, you can tap the  
scroll arrows to scroll up and down.  
Alarm Preset. Automatically sets an alarm for  
each new event. The silent alarm for untimed  
events is defined by minutes, days, or hours  
before midnight of the date of the event.  
Alarm Sound. Sets the tone of the alarm.  
Remind Me. Defines how many times the alarm  
sounds. The choices are Once, Twice, 3 Times,  
5 Times, and 10 Times.  
Play Every. Defines how often the alarm sounds.  
The choices are Minute,  
5 minutes, 10 minutes, and 30 minutes.  
About Date  
Book  
Shows version information for Date Book.  
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Date Book Plus  
In addition to all the standard Date Book features, Date Book Plus  
provides three extra views: Week View with Text, Year View, and List  
View. Date Book Plus also includes useful features such as floating  
events, To Do List integration, the Daily Journal, and templates.  
This section describes the views and features which are unique to Date  
Book Plus. See “Date Book” earlier in this chapter for information on  
the standard Date Book features.  
Working in Week View with Text  
The Week View with Text shows an entire week with a description of  
each scheduled event. This view can display one or two weeks at a  
time and can include To Do items that are due on the dates shown.  
Toggle between  
1 and 2 weeks  
Scroll to  
more events  
Dot indicates  
more events  
Week View with  
Text button  
Box indicates  
To Do item  
Tips for using Week View with Text  
Keep the following points in mind:  
Tap a day to display that day in the Day View.  
Tap the scroll arrows in the upper-right corner to move forward or  
backward a week. You can also use the scroll buttons on the front  
panel of your handheld.  
Tap Go to open the date selector and select a different week or a  
specific date.  
Tap the number of weeks to toggle between a one week view and  
a two week view.  
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Working in Year View  
The Year View shows an overview of your calendar for an entire year.  
Description of event  
on selected date  
Dot indicates  
scheduled events  
Indicates  
selected date  
Scroll to  
other days  
Year View button  
Tips for using Year View  
Keep the following points in mind:  
Tap a day to display events for that day in the title bar. A minus  
sign indicates only one event is scheduled on that day. A plus sign  
indicates multiple events are scheduled on that day.  
Tap the scroll arrows in the upper-right corner to move forward or  
backward a year. You can also use the scroll buttons on the front  
panel of your handheld.  
Tap the scroll arrows in the lower-right corner to move forward or  
backward a day.  
Tap Prefs to set display options.  
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Working in List View  
The List View is a text oriented view that is integrated with To Do List.  
It displays a list of events and To Do items for the selected week(s).  
Selected  
week’s dates  
Scroll to  
other weeks  
List View button  
Tips for using List View  
Keep the following points in mind:  
Tap a line to select it. The start and end time display briefly in the  
title bar. To redisplay the event details, tap to the left of the  
description.  
Tap the description of the selected line to display the event in Day  
View.  
Tap the scroll arrows in the upper-right corner to move forward or  
backward a week. You can also use the scroll buttons on the front  
panel of your handheld.  
Tap Go to open the date selector and select a different week or a  
specific date.  
Tap Prefs to set display options.  
Working with floating events  
Date Book Plus can include events that are a combination of a To Do  
item and a Date Book event. These events are called “floating events.”  
Floating events are not assigned to a specific date, but can still be  
timed or untimed, can have alarms, and can repeat. If a floating event  
is not completed by midnight, it automatically advances to the next  
day until you mark it complete.  
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You can distinguish a floating event from an integrated To Do item by  
the circle that appears next to the floating event (in place of the To Do  
item priority number and check box). Floating events appear in  
alphabetical order at the top of the Day View screen between any  
integrated To Do items and untimed events.  
To create a floating event:  
1. Tap the Day View button.  
2. Tap New and select Floating Event from the list.  
Tap to create a floating event  
3. Enter a description of the event.  
4. Tap a blank area on the screen to deselect the floating event.  
To mark a floating event complete:  
Tap the circle to the right or left of the event.  
Tips for using floating events:  
To prioritize floating events, enter a number followed by a space  
or dash as the first few characters of the description.  
To convert an existing event to a floating event, select the event,  
tap Details and select Float as the Type.  
When you complete a repeating floating event, it marks only the  
current occurrence of the event as complete.  
Avoid scheduling a floating event that repeats daily. These events  
can accumulate quickly unless you complete them each day.  
When viewing a floating event in a desktop application, the Note  
field will contain a series of characters: ##f@@@@@@ for an  
incomplete event and ##c@@@@@@ for a complete event. Do not  
remove or edit these characters.  
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Working with To Do items  
Date Book Plus can create and display To Do items. To Do items  
appear in priority order at the top of the Day View screen.  
To create To Do items in Date Book Plus:  
1. Tap the Day View button.  
2. Tap New and select To Do from the list.  
Tap to create a To Do item  
3. Enter a description of the To Do item.  
4. Tap a blank area on the screen to deselect the item.  
To mark a To Do item complete:  
Tap the check box next to the item.  
Tips for using To Do items:  
When you create a To Do item in Date Book Plus, the priority and  
category are based on the settings in the Create Options dialog  
box. See “To Do Preferences” later in this chapter for details.  
If a To Do item does not appear in Date Book Plus, confirm that the  
category assigned to the item is selected. See “To Do Preferences”  
later in this chapter for more information.  
If you do not complete a To Do item on or before the due date, then  
an ! (exclamation mark) appears next to the item as a reminder that  
it is overdue.  
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Using the Daily Journal  
You can use the Daily Journal feature to record events as they occur.  
Events are recorded with automatic time-stamping as Date Book Plus  
Notes so they do not clutter your schedule. The Daily Journal is  
especially useful for tracking activities such as sales calls, start and  
end times for consulting or other work, or keeping a record of how  
you spend your time at the office.  
To create a Daily Journal entry:  
1. Tap the Day View button.  
2. Tap New and select Daily Journal from the list.  
Date Book Plus creates an untimed event, opens a Note for this  
event, and inserts the current time. If you’ve already started a  
journal for the current day, Date Book Plus opens the existing  
journal and inserts a new entry.  
Tap to create a Daily Journal  
3. Enter a description for the journal entry.  
4. Tap Done.  
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Using templates  
You can use templates to create a list of standard events. You can then  
select an event from this list and add it to your calendar. Since Date  
Book Plus saves all the event attributes, including alarms and notes,  
templates can really save you time when entering reminder notices or  
events that recur on different days and times.  
To create a template:  
1. Select the event you want to save as a template.  
2. Tap the Menu icon  
.
3. Tap Record, and then tap Create Template.  
To schedule a template event:  
1. Go to the date on which you want to schedule the event.  
2. Tap the time line that corresponds to the beginning of the event.  
3. Tap the Day View button.  
4. Tap New and select Template from the list.  
Tap to create an event  
from a template  
5. Select the event from the Appointment Templates list.  
6. Tap OK.  
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Using snooze alarms  
When you set alarms in Date Book Plus, the Reminder & Snooze  
dialog box appears in place of the standard reminder message. You  
can use this dialog box to reset the alarm to sound in a specified period  
of time.  
Selecting the default Date Book  
The default Date Book is the application that appears when you press  
the Date Book button on the front of your handheld. By default, this is  
the Date Book Plus application. If you prefer, you can select Date Book  
as your default application.  
To select the default Date Book:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap Default Date Book.  
3. Tap Date Book or Date Book+.  
4. Tap OK.  
Date Book Plus menus  
Date Book Plus menus are shown here for your reference, and Date  
Book Plus features that are not explained elsewhere in this guide are  
described here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
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Record menu  
New To Do  
Creates a new To Do item and adds it to your Date  
Book Plus and To Do List database.  
Duplicate Item Creates a copy of the selected event and opens the  
Details dialog box for the new event.  
UnDelete from Restores the last event you deleted from Date  
Archive  
Book Plus (provided it was stored in the Archive  
file). You can select this command repeatedly to  
restore additional events.  
Options menu  
Month View  
Day View  
Week View with Text  
Week View  
Year View  
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List View  
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Preferences  
Start/End Time. Defines the start and end times  
for Date Book Plus screens. If the time slots you  
select do not fit on one screen, you can tap the  
scroll arrows to scroll up and down.  
Event Duration. Defines the default duration for  
new events.  
Week Start. Defines the first day of the week.  
This setting overrides the System Preferences  
setting for all Date Book Plus views.  
Initial View. Defines the view that appears when  
you start Date Book Plus.  
Button Views. Defines which views display  
when you press the Date Book button  
repeatedly. By default, all views appear.  
Display Options. Opens the Display Options  
dialog box where you can define the following  
options:  
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Display Options  
Show Time Bars. Activates the time bars that  
appear in the Day View. The time bars  
show the duration of an event and  
illustrate event conflicts  
Compress Day View. Controls how times  
appear in the Day View. When Compress  
Day View is off, all time slots display.  
When it is on, start and end times display  
for each event, but blank time slots toward  
the bottom of the screen disappear to  
minimize scrolling.  
Show PM Label. Displays a “p” after PM  
times.  
Hide End Times. Removes all time bars and  
end times from the display.  
Scroll Before Day Move. Determines whether  
the front panel scroll buttons will scroll up  
and down within the current day before  
scrolling to the previous or next day.  
Auto-scroll Time. Displays events based on  
the time of day when the Day View  
contains more than one screen of  
information.  
Float Advance at Midnight. Advances floating  
events to the next day at midnight of the  
current day.  
Hide Completed Floating Events. Removes  
completed floating events from the Date  
Book Plus display.  
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Alarm  
Preferences  
Alarm Sound. Sets the tone of the alarm.  
Snooze Sound. Sets the tone of the snooze alarm.  
Remind Sound. Sets the tone of the reminder  
alarm. The reminder alarm sounds when the  
snooze alarm is not acknowledged.  
Play Sound. Defines how many tones the alarm  
emits before it stops. The choices are Once,  
Twice, 3 Times, 5 Times, 10 Times, and 100  
Times.  
Repeat Alarm. Defines how many times the  
alarm repeats when it is not acknowledged.  
The choices are Once, Twice, 3 Times, 5 Times,  
and 10 Times.  
Every. Defines how often the alarm sound  
repeats. The choices are Minute, 5 minutes, 10  
minutes, and 30 minutes.  
Alarm Preset. Automatically sets an alarm for  
each new event. The silent alarm for untimed  
events is defined by minutes, days, or hours  
before midnight of the date of the event.  
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To Do  
Preferences  
Show Categories. Displays the To Do items in the  
categories you select.  
Priorities Displayed. Displays To Do items with  
the selected priority level. The choices are 1  
only, 1-2, 1-3, 1-4, and 1-5.  
Show Priority. Displays the priority level for To  
Do items.  
Show Completed Items. Displays completed To  
Do items.  
Show Undated Items. Shows all To Do items that  
have not been assigned a due date.  
Show Dated Items. Shows all To Do items that  
have been assigned a due date.  
Days before Due Date. Defines the number of days  
before the due date that an item will appear in  
Day View as a To Do item.  
Create Options. Opens the Create Options dialog  
box where you can select the default priority  
and category for To Do Items you create in  
Date Book Plus.  
Go to Week  
Enables you to jump to a specific week by tapping  
the week number in the current year.  
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Week  
Preferences  
Time Format. Defines the format of the time  
display. The choices are No Time, 11p, 11:30p,  
23, 23:30.  
Display To Do. Defines where To Do items will  
appear on the Date Book Plus screen. The  
choices are Top, Bottom, and Hide.  
Week Start. Defines the first day of the week for  
Week View with Text.  
Wordwrap Single Entry. Wraps text in cells that  
contain a single event to display as much text  
as will fit in the cell.  
Hide Untimed Floating Events. Removes untimed  
floating events from the Week View with Text  
display.  
Show Journal. Displays a Daily Journal entry.  
Include Week Numbers in Title. Displays the  
selected week number in the title bar.  
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Month  
Preferences  
Show Timed Events. Displays events that you  
assigned to a specific time.  
Show Untimed Events. Displays events that you  
assigned to a date, but did not assign to a  
specific time.  
Show Daily Repeating Events. Displays events that  
repeat each day.  
Include Week Numbers in Title. Displays week  
numbers in the title bar for the first and last  
weeks in the month.  
Show Zero Duration Events. Displays events that  
have no duration in the Month View display.  
Year  
Preferences  
Hide Floating and Done Items. Removes floating  
events and completed To Do items from the  
Year View display.  
Hide Untimed Events. Removes untimed events  
from the Year View display.  
Hide Zero Duration Events. Removes events  
without a duration from the Year View  
display.  
Hide Events <. Removes events that are shorter  
than the time you specify from the Year View  
display. The choices are 0.5, 1, 2, 4, 8, and 12.  
Hide Daily Repeating Events. Removes events that  
repeat daily from the Year View display.  
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List View  
Preferences  
Date Book. Determines which type of events  
appear in the List View display. The choices  
are: Appt, Float, Done, Alarms Only, and  
Repeat events only appear once.  
To Do. Determines which type of To Do items  
appear in the List View display. The choices  
are All, Not Complete, Complete, and None. If  
you choose either Not Complete or Complete,  
you also have the following choices: Dated &  
Undated, Dated only, and Undated only.  
Filter by Text. Displays events that contain the  
text you enter in this field and hides events that  
do not contain this text.  
Show. Determines the type of information that  
will appear for each event. The choices are Day  
Name and Time.  
About Date  
Book+  
Shows version information for Date Book Plus.  
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Address  
Address is the application in which you store name and address  
information about people or businesses.  
Creating an Address entry  
A record in Address is called an “entry.” You can create entries on  
your handheld, or you can use Palm Desktop software to create  
entries on your computer and then download the entries to your  
handheld with your next HotSync operation.  
Palm Desktop software also has data import capabilities that enable  
you to load database files into Address on your handheld.  
See “Importing data” in Chapter 2 and Palm Desktop online Help for  
more information.  
To create a new Address entry:  
1. Press the Address application button  
handheld to display the Address list.  
on the front of your  
2. Tap New.  
Cursor  
at Last  
name  
Tap New  
3. Enter the last name of the person you want to add to your  
Address list.  
Note:  
The handheld automatically capitalizes the first letter of  
each field (except numeric and e-mail fields). You do not  
have to use the Graffiti capital stroke to capitalize the first  
letter of the name.  
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4. Use the Next Field Graffiti stroke to move to the First Name field.  
Next Field  
Tip:  
You can also move to any field by tapping it directly.  
5. Enter the person's first name in the First Name field.  
6. Enter the other information that you want to include in this entry.  
7. Tap the scroll arrows to move to the next page of information.  
8. After you finish entering information, tap Done.  
Tap Done  
Tip:  
To create an entry that always appears at the top of the  
Address list, begin the Last name or Company field with a  
symbol, as in *If Found Call*. This entry can contain contact  
information in case you lose your handheld.  
Duplicating an entry  
You can duplicate existing entries, which can be helpful when you  
want to enter multiple people from a single organization. When you  
duplicate an entry, the word Copy appears next to the name in the First  
Name field.  
To duplicate an entry:  
1. From the Address list, tap a name you want to duplicate.  
1. Tap the Menu icon  
.
2. Tap Record, and then tap Duplicate Record.  
3. Edit the entry as necessary.  
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Selecting types of phone numbers  
You can select the types of phone numbers or e-mail addresses that  
you associate with an Address entry. Any changes you make apply  
only to the current entry.  
To select other types of phone numbers in an entry:  
1. Tap the entry that you want to change.  
2. Tap Edit.  
3. Tap the pick list next to the label you want to change.  
Tap  
triangle  
4. Select a new label.  
Changing Address Entry details  
The Address Entry Details dialog box provides a variety of options  
that you can associate with an entry.  
To open the Address Entry Details dialog box:  
1. Tap the entry whose details you want to change.  
2. Tap Edit.  
3. Tap Details.  
4. Select any of the following settings:  
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Show in List Select which type of phone or other information  
appears in the Address list screen. Your options  
are Work, Home, Fax, Other, and E-mail.  
Category  
Private  
Assign the entry to a category.  
Address menus  
Address menus are shown here for your reference, and Address  
features that are not explained elsewhere in this guide are described  
here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
The Record and Options menus differ depending on whether you’re  
displaying the Address list screen or the Address View screen.  
Record menus  
Address list  
Address View  
Options menus  
Address View  
Address list  
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Preferences  
Remember last category. Determines how  
Address appears when you return to it from  
another application. If you select this check  
box, Address shows the last category you  
selected. If you clear it, Address displays the  
All category.  
RenameCustom These custom fields appear at the end of the  
Fields  
Address Edit screen. Rename them to identify the  
kind of information you enter in them. The names  
you give the custom fields appear in all entries.  
About Address  
Book  
Shows version information for Address Book.  
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To Do List  
A To Do item is a reminder of some task that you have to complete. A  
record in To Do List is called an “item.”  
To create a To Do item:  
1. Press the To Do List application button  
on the front of your  
handheld to display the list of To Do items.  
2. Tap New.  
New To  
Do item  
Tap New  
3. Enter the text of the To Do item. The text can be longer than one  
line.  
4. Tap anywhere onscreen to deselect the To Do item.  
Tip:  
If no To Do item is currently selected, writing in the Graffiti  
writing area automatically creates a new item.  
Setting priority  
The priority setting for items lets you arrange your To Do items  
according to their importance or urgency. The default setting is to  
arrange To Do items by priority and due date, with priority 1 items at  
the top. If you have a number of items in your list, changing an item’s  
priority setting may move its position in the list.  
Note: When you create a new To Do item, its priority is  
automatically set to level 1, the highest (most important) level.  
If you select another item first, however, the item you create  
appears beneath the selected item and is given the same  
priority as the selected item.  
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To set the priority of a To Do item:  
1. Tap the Priority number on the left side of the To Do item.  
Tap here  
Tap to  
select  
priority  
2. Tap the Priority number that you want to set (1 is most important).  
Checking off a To Do item  
You can check off a To Do item to indicate that you’ve completed it.  
You can set To Do List to record the date that you complete the To Do  
item, and you can choose to show or hide completed items. See “To Do  
Show Options” later in this chapter.  
To check off a To Do item:  
Tap the check box on the left side of the item.  
Completed  
To Do item  
Changing To Do item details  
The To Do Item Details dialog box enables you to change settings for  
individual items.  
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To display the To Do Item Details dialog box:  
1. Tap the text of the item whose details you want to change.  
2. Tap Details.  
Setting a due date  
You can associate a due date with any To Do item. You can also sort  
the items that appear in the list based on their due date.  
To set a due date for a To Do item:  
1. In the Details dialog box, tap “No Date” to open the Due Date pick  
list.  
Tap here  
2. Tap the date that you want to assign the item:  
Today  
Assigns the current date.  
Assigns tomorrow’s date.  
Tomorrow  
One week later  
Assigns the date exactly one week from the  
current date.  
No Date  
Removes the due date from the item.  
Choose date  
Opens the date selector, where you can  
choose any date that you want for the item.  
3. Tap OK.  
Tip:  
If you turn on the Show Due Dates option in the To Do Show  
options dialog, you can tap directly on the due date in the To  
Do list to open the pick list shown in step 2.  
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To Do Show Options  
The Show Options dialog box enables you to control the appearance  
of the To Do list screen.  
To change the Show Options settings:  
1. In To Do list screen, tap Show.  
2. Select any of the following settings:  
Show  
Completed  
Items  
Displays your completed items in the To Do  
list screen. If you turn off this setting, your To  
Do items disappear from the list when you  
complete (check) them.  
Items that no longer appear on the list because  
you turn off this setting have not been deleted.  
They are still in the memory of your handheld.  
Purge completed items to remove them from  
memory.  
Show Only Due Shows only the items that are currently due,  
Items  
past due, or have no due date specified. When  
this setting is active, items that are not yet due  
do not appear in the list until their due date.  
Record  
Completion  
Date  
Replaces the due date with the actual date  
when you complete (check) the item. If you do  
not assign a due date to an item, the  
completion date still records when you  
complete the item.  
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Show Due Dates Displays the due dates associated with To Do  
items and displays an exclamation mark next  
to items that remain incomplete after the due  
date passes.  
Show Priorities Shows the priority setting for each item.  
Show  
Shows the category for each item.  
Categories  
3. Tap OK.  
To Do List menus  
To Do List menus are shown here for your reference, and To Do List  
features that are not explained elsewhere in this guide are described  
here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
Record menu  
Options menu  
About To Do List Shows version information for To Do List.  
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Memo Pad  
A memo can contain up to 4,000 characters. The number of memos  
you can store is dependent only on the memory available on your  
handheld. A record in Memo Pad is called a “memo.”  
To create a new memo:  
1. Press the Memo Pad application button  
handheld to display the Memo list.  
on the front of your  
2. Tap New.  
Tap New  
Tip:  
In the Memo list screen, you can also begin writing in  
the Graffiti writing area to create a new memo. The first  
letter is automatically capitalized and begins your new  
memo.  
3. Enter the text you want to appear in the memo. Use the carriage  
return stroke to move down to new lines in the memo.  
4. Tap Done.  
Reviewing memos  
The first line of a memo appears in the Memo list. This makes it easy  
to locate and review your memos.  
To review a memo:  
1. In the Memo list, tap the text of the memo.  
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Tap a  
memo to  
reviewits  
contents  
2. Review or edit the text in the memo.  
3. Tap Done.  
Memo Pad menus  
Memo Pad menus are shown here for your reference, and Memo Pad  
features that are not explained elsewhere in this guide are described  
here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
The Record and Options menus differ depending on whether you’re  
displaying the Memo list or an individual memo.  
Record menus  
Memo list  
Memo screen  
Options menus  
Memo screen  
Memo list  
Preferences  
Displays the Memo Preferences dialog box,  
where you define the sort order for memos.  
About Memo Pad Shows version information for Memo Pad.  
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Calculator  
Calculator includes two operating modes: Basic and Advanced. In  
Basic mode you can perform simple mathematical calculations. In  
Advanced mode you can access scientific functions and perform  
sophisticated math calculations. This section explains how to select  
the operating mode and use the buttons and menu options available  
in each mode.  
Selecting the Calculator mode  
The Change Mode dialog enables you to choose whether you want to  
work in Basic Calculator mode or Advanced Calculator mode. You  
can change modes at any time.  
To select the Calculator mode:  
®
1. Tap the Calculator icon  
2. Tap the Menu icon  
next to the Graffiti writing area.  
.
3. Tap Options, and then tap Change Mode.  
4. Tap Basic or Advanced as the mode.  
5. Tap OK.  
Using the Basic Calculator buttons  
The Basic Calculator includes the following buttons.  
Clears the last number you entered. Use this button if  
you make a mistake while entering a number in the  
middle of a calculation. This button enables you to re-  
enter the number without starting the calculation over.  
Clears the entire calculation and enables you to begin a  
fresh calculation.  
Toggles the current number between a negative and  
positive value. If you want to enter a negative number,  
enter the number first and then press the +/- button.  
Places the current number in memory. Each new  
number you enter with the M+ button is added to the total  
already stored in memory. You can add either a  
calculated value or a number you enter by pressing the  
number buttons. Pressing this button has no effect on  
the current calculation (or series of calculations); it  
merely places the value into memory until it is recalled.  
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Recalls the stored value from memory and inserts it in  
the current calculation.  
Clears any value that is stored in the Calculator  
memory.  
Displaying Recent Calculations  
The Basic Calculator’s Recent Calculations command enables you to  
review the last series of calculations and is particularly useful for  
confirming a series of “chain” calculations.  
To display recent calculations:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap Recent Calculations.  
3. After you finish reviewing the calculations, tap OK.  
Using the Advanced Calculator mode  
The Advanced Calculator screen consists of three regions. Each region  
performs a different function to help you perform a variety of  
calculations.  
Tap here  
to change  
views  
View specific buttons  
change with view  
Primary buttons  
available in all views  
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Using the Advanced Calculator buttons  
In addition to most of the Basic Calculator buttons, the Primary  
buttons are available in all the Advanced Calculator views. The  
remaining buttons are available only in specific views.  
Primary buttons  
Clears the entire calculation and enables you to begin a  
fresh calculation.  
Clears the last digit you entered. Use this button if you  
make a mistake while entering a number in the middle  
of a calculation. This button enables you to re-enter the  
number without starting the calculation over.  
Enters an exponent symbol in the calculation.  
Opens the Constants dialog box where you can select a  
constant to include in the calculation.  
Opens the Store in which memory dialog box where you  
can select the memory bank in which you want to store  
the current value. Advanced Calculator has ten memory  
banks.  
Opens the Recall which memory dialog box where you  
can select the memory bank from which you want to  
recall a value.  
Math buttons  
Squares the current value.  
Calculates the value of x raised to the y power.  
Calculates the value of a common (base 10)  
antilogarithm.  
Calculates the value of a natural (base e) antilogarithm.  
Calculates the reciprocal of the current number.  
Displays the integer portion of a decimal value.  
Calculates the square root of the current number.  
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Calculates the inverse of x to the y power.  
Calculates the common (base 10) logarithm.  
Calculates the natural (base e) logarithm.  
Displays the remainder of x/y.  
Displays the decimal portion of a decimal value.  
Trigonometry buttons  
Calculates the sine of the current number.  
Calculates the cosine of the current number.  
Calculates the tangent of the current number.  
Calculates the hyperbolic sine of the current number.  
Calculates the hyperbolic cosine of the current number.  
Calculates the hyperbolic tangent of the current number.  
Calculates the arc (inverse) sine of the current number.  
Calculates the arc (inverse) cosine of the current  
number.  
Calculates the arc (inverse) tangent of the current  
number.  
Calculates the arc (inverse) hyperbolic sine of the  
current number.  
Calculates the arc (inverse) hyperbolic cosine of the  
current number.  
Calculates the arc (inverse) hyperbolic tangent of the  
current number.  
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Finance buttons  
Finance buttons enable you to find an unknown variable value based  
on a group of known variable values.  
For example, to calculate the monthly payment for a 30-year home  
loan of $100,000 with an annual interest rate of 8%, you would enter  
the following variables:  
Payments/year = 12  
N = 360 (30 years x 12 months)  
APR = 8  
PV = 100,000  
FV = 0  
Using these variables, the answer would be -733.76 per month.  
To solve this example:  
1. Enter a value and then tap the corresponding variable button.  
Repeat this process until you’ve entered the following four  
variables:  
N = 360 (30 years x 12 months)  
APR = 8  
PV = 100,000  
FV = 0  
2. Enter 12 and tap the P/Yr button to enter the number of  
payments/year.  
3. Tap Edit.  
4. Tap the Pmt line and erase all values on the line including zero.  
5. Tap Solve.  
6. Tap Done.  
You can use a similar process to solve other financial equations by  
entering four of the variables to find the value of the fifth variable.  
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Stores the current number as the total number of  
payments over the life of the loan.  
Stores the current number as the annual percentage rate  
of interest.  
Stores the current number as the number of payments  
per year.  
Stores the current number as the initial loan amount.  
Stores the current number as the payment amount.  
Stores the current number as the compounded loan  
amount including interest.  
Opens the Time Value of Money dialog box where you  
can modify values and solve the equation.  
Stores the remaining balance, interest, and principal  
(amortization) based on the supplied values.  
Calculates a given percentage of a value. To use this  
button, enter a value, tap this button, enter the percent,  
and then tap the equal sign button.  
Calculates the change in a value by a given percentage.  
To use this button, enter a value, tap this button, enter  
the percent, and then tap the equal sign button.  
Calculates the percentage of one number relative to  
another number. To use this button, enter the first  
number, tap this button, enter the second number, and  
then tap the equal sign button.  
Calculates the percentage required to get to one value  
from another value. To use this button, enter the result  
number, tap this button, enter the starting number, and  
then tap the equal sign button.  
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Logic buttons  
Shifts the value to the left and fills the new places with  
zeros.  
Enters D in a hexadecimal calculation.  
Enters E in a hexadecimal calculation.  
Enters F in a hexadecimal calculation.  
Calculates bit-by-bit commonalities between two  
arguments.  
Calculates bit-by-bit unique occurrences in two  
arguments.  
Shifts the sign bit to the right in signed mode.  
Enters A in a hexadecimal calculation.  
Enters B in a hexadecimal calculation.  
Enters C in a hexadecimal calculation.  
Calculates the inverse of each bit of the argument.  
Calculates the exclusive OR between two arguments.  
Statistics buttons  
Adds the current value to the end of the statistics  
memory list. You can store up to 200 values.  
Calculates the mean of the values in the statistics  
memory list.  
Calculates the standard deviation based on a population  
of n.  
Calculates the standard deviation based on a population  
of n-1.  
Calculates the sum of the values in the statistics memory  
list.  
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Calculates the square of the sum of the values in the  
statistics memory list.  
Opens the Statistical Data dialog box where you can  
view, edit, delete, and clear values in the statistics  
memory list.  
Displays the number of values in the statistics memory  
list.  
Calculates the factorial of any integral from 0 to 170.  
Generates a random number between 0 and 32767 and  
then divides this number by 32768 to generate a random  
fraction between 0 and .99997.  
Returns the number of combinations of n items taken m  
at a time.  
Returns the number of permutations of n items taken m  
at a time.  
Weight/Temp buttons  
Indicates the current value is entered in ounces. When  
you tap this button after tapping another unit of  
measure, it converts the value to ounces.  
Indicates the current value is entered in pounds. When  
you tap this button after tapping another unit of  
measure, it converts the value to pounds.  
Indicates the current value is entered in tons. When you  
tap this button after tapping another unit of measure, it  
converts the value to tons.  
Indicates the current value is entered in milligrams.  
When you tap this button after tapping another unit of  
measure, it converts the value to milligrams.  
Indicates the current value is entered in grams. When  
you tap this button after tapping another unit of  
measure, it converts the value to grams.  
Indicates the current value is entered in kilograms.  
When you tap this button after tapping another unit of  
measure, it converts the value to kilograms.  
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Indicates the current value is entered in degrees  
Fahrenheit. When you tap this button after tapping  
another unit of measure, it converts the value to degrees  
Fahrenheit.  
Indicates the current value is entered in degrees Celsius.  
When you tap this button after tapping another unit of  
measure, it converts the value to degrees Celsius.  
Length buttons  
Indicates the current value is entered in inches. When  
you tap this button after tapping another unit of  
measure, it converts the value to inches.  
Indicates the current value is entered in feet. When you  
tap this button after tapping another unit of measure, it  
converts the value to feet.  
Indicates the current value is entered in yards. When  
you tap this button after tapping another unit of  
measure, it converts the value to yards.  
Indicates the current value is entered in miles. When you  
tap this button after tapping another unit of measure, it  
converts the value to miles.  
Indicates the current value is entered in nautical miles.  
When you tap this button after tapping another unit of  
measure, it converts the value to nautical miles.  
Indicates the current value is entered in millimeters.  
When you tap this button after tapping another unit of  
measure, it converts the value to millimeters.  
Indicates the current value is entered in centimeters.  
When you tap this button after tapping another unit of  
measure, it converts the value to centimeters.  
Indicates the current value is entered in meters. When  
you tap this button after tapping another unit of  
measure, it converts the value to meters.  
Indicates the current value is entered in kilometers.  
When you tap this button after tapping another unit of  
measure, it converts the value to kilometers.  
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Area buttons  
Indicates the current value is entered in square inches.  
When you tap this button after tapping another unit of  
measure, it converts the value to square inches.  
Indicates the current value is entered in square feet.  
When you tap this button after tapping another unit of  
measure, it converts the value to square feet.  
Indicates the current value is entered in square yards.  
When you tap this button after tapping another unit of  
measure, it converts the value to square yards.  
Indicates the current value is entered in acres. When you  
tap this button after tapping another unit of measure, it  
converts the value to acres.  
Indicates the current value is entered in square miles.  
When you tap this button after tapping another unit of  
measure, it converts the value to square miles.  
Indicates the current value is entered in square  
millimeters. When you tap this button after tapping  
another unit of measure, it converts the value to square  
millimeters.  
Indicates the current value is entered in square  
centimeters. When you tap this button after tapping  
another unit of measure, it converts the value to square  
centimeters.  
Indicates the current value is entered in square meters.  
When you tap this button after tapping another unit of  
measure, it converts the value to square meters.  
Indicates the current value is entered in hectares. When  
you tap this button after tapping another unit of  
measure, it converts the value to hectares.  
Indicates the current value is entered in square  
kilometers. When you tap this button after tapping  
another unit of measure, it converts the value to square  
kilometers.  
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Volume buttons  
Indicates the current value is entered in teaspoons.  
When you tap this button after tapping another unit of  
measure, it converts the value to teaspoons.  
Indicates the current value is entered in fluid ounces.  
When you tap this button after tapping another unit of  
measure, it converts the value to fluid ounces.  
Indicates the current value is entered in cups. When you  
tap this button after tapping another unit of measure, it  
converts the value to cups.  
Indicates the current value is entered in pints. When you  
tap this button after tapping another unit of measure, it  
converts the value to pints.  
Indicates the current value is entered in quarts. When  
you tap this button after tapping another unit of  
measure, it converts the value to quarts.  
Indicates the current value is entered in gallons. When  
you tap this button after tapping another unit of  
measure, it converts the value to gallons.  
Indicates the current value is entered in tablespoons.  
When you tap this button after tapping another unit of  
measure, it converts the value to tablespoons.  
Indicates the current value is entered in milliliters. When  
you tap this button after tapping another unit of  
measure, it converts the value to milliliters.  
Indicates the current value is entered in liters. When you  
tap this button after tapping another unit of measure, it  
converts the value to liters.  
Indicates the current value is entered in cubic inches.  
When you tap this button after tapping another unit of  
measure, it converts the value to cubic inches.  
Indicates the current value is entered in cubic feet. When  
you tap this button after tapping another unit of  
measure, it converts the value to cubic feet.  
Indicates the current value is entered in cubic meters.  
When you tap this button after tapping another unit of  
measure, it converts the value to cubic meters.  
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Creating a custom view  
You can modify any existing Advanced Calculator view to create your  
own view. While customizing a view, you can change the button  
names as well as the button definitions.  
To create a custom view:  
1. From the Advanced Calculator screen, tap the Menu icon  
2. Tap Program, and then tap Export.  
3. Tap the pick list and select the view you want to modify.  
4. Tap Export and then tap OK.  
.
5. Tap Done.  
6. In Memo Pad, open the memo containing the definition you  
selected in step 3.  
7. Modify the definition, and then tap Done.  
8. From the Advanced Calculator screen, tap the Menu icon  
9. Tap Program, and then tap Import.  
10. Tap the pick list and select the view you modified.  
11. Tap Import.  
.
12. Tap Replace to change an existing definition, or tap Add to create  
an additional definition.  
13. Tap OK, and then tap Done.  
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Calculator menus  
Calculator menus are shown here for your reference, and Calculator  
features that are not explained elsewhere in this guide are described  
here. See “Using menus” in Chapter 1 for information about choosing  
menu commands.  
Options menus  
Basic Calculator  
Advanced Calculator  
About  
Shows version information for Calculator.  
Calculator  
Program menu  
Advanced Calculator  
Export  
Import  
Opens the Export dialog box where you can select a  
view definition to export to Memo Pad.  
Opens the Import dialog box where you can select a  
view definition to import to Memo Pad.  
Delete View Opens the Delete View dialog box where you can  
delete a user-defined view.  
Restore  
Defaults  
Returns all the view definitions to the preset default  
values.  
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CityTime  
CityTime enables you to display the day and time in your home city  
and in four other cities around the globe. Whether you’re travelling or  
at home, now it’s easy to keep track of the best time to reach your  
business associates, friends, and family in far away places.  
Setting your home city  
The home city serves as a point of reference for your other city  
selections. The information displayed for all the other cities is based  
on the day and time in your home city. When you use CityTime for the  
first time (or when your travel or move to another city), make sure you  
set your home city location. Setting your home city location ensures  
that CityTime displays accurate information for the other cities your  
select.  
To set your home city:  
1. Tap the Applications icon  
2. Tap the CityTime icon  
3. Tap the Menu icon  
.
.
.
4. Tap Options, and then tap Select Home City.  
5. Tap the Home City pick list and select the city closest to where you  
are located.  
Tip:  
If a nearby city isn’t in the list, you can use the Edit Cities  
command to add a new city to the list. See “Adding cities”  
later in this section for details.  
6. Tap OK.  
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Selecting remote cities  
In addition to your home city, you can display the day and time for  
four other cities anywhere around the globe. These other cities are  
called remote cities.  
To set your remote cities:  
1. Tap a pick list in the lower part of the CityTime screen and select  
the city closest to the city you want to display.  
Tap to select  
a remote city  
Tip:  
If a nearby city isn’t in the list, you can use the Edit Cities  
command to add a new city to the list. See the next section  
“Adding cities” for details.  
2. Tap the remaining pick lists and select the other three cities you  
want to display.  
Tip:  
You can temporarily display the day and time for any other  
city by tapping the city’s location on the map display.  
Adding cities  
If the city you want to display is not in the predefined list, you can use  
the Edit Cities command to add it.  
To add a city to the list:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap Edit Cities.  
3. Tap New.  
4. Enter the city name and other information.  
5. Tap OK.  
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CityTime menus  
CityTime menus are shown here for your reference, and CityTime  
features that are not explained elsewhere in this guide are described  
here. See “Using menus” in Chapter 1 for information about choosing  
menu commands.  
Options menu  
About CityTime Shows version information for CityTime.  
Help  
Displays online help for the CityTime screens.  
Utilities menu  
Change  
Location  
Opens the Change Location dialog box where  
you can select the city to which you are  
moving or travelling. Changing the location  
updates the system time and date.  
Sun Rise/Set  
Opens the Sun Rise/Set dialog box where you  
can view sunrise and sunset information for  
your home city. To view this information for  
another city, tap the City pick list and select  
the city from the list. To view this information  
for another date, tap the scroll arrows next to  
the date box.  
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Expense  
Expense enables you to record the date, expense type, and the amount  
that you spent. A record in Expense is called an “item.” You can sort  
your Expense items into categories or add other information that you  
want to associate with the item.  
To create an Expense item:  
1. Tap the Applications icon  
.
2. Tap the Expense icon  
3. Tap New.  
.
Cursor  
of new  
item  
Tap New  
Tip:  
You can also create a new Expense item by writing on the  
number side of the Graffiti writing area while in the  
Expense list screen. The first number you write begins  
your new Expense item.  
4. Enter the amount of the expense.  
5. Tap the Expense type pick list and select a type from the list.  
Tap here  
Note: As soon as you select an expense type, your handheld saves  
the entry. If you don’t select an expense type, it doesn’t save  
the entry.  
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Tip:  
A quick way to create a new Expense item is to make sure that  
no Expense item is selected in the Expense list, write the first  
letter(s) of the expense type, and then write the numerical  
amount. This technique takes advantage of the automatic fill  
feature. See “Options menu” later in this chapter for details.  
Changing the date of an Expense item  
Initially, Expense items appear with the date you enter them. You can  
use Expense to change the date associated with any Expense item.  
To change the date of an Expense item:  
1. Tap the Expense item you want to change.  
2. Tap the date of the selected item.  
Tap date  
3. Tap the new date.  
Entering receipt details  
Expense provides a variety of options that you can associate with an  
item. These options appear in the Receipt Details dialog box.  
To open the Receipt Details dialog box:  
1. Tap the Expense item to which you want to assign details.  
2. Tap Details.  
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3. Select any of the following options:  
Category  
Type  
See “Categorizing records” in Chapter 5.  
Opens a pick list of expense types.  
Payment  
Lets you choose the payment method used to  
pay the Expense item. If the item is prepaid  
(such as airline tickets supplied by your  
company), you can choose Prepaid to place  
your expense in the appropriate place on your  
expense report.  
Currency  
Enables you to choose the type of currency  
used to pay the Expense item. The default  
currency unit is defined in the Preferences  
dialog (see “Options menu” later in this  
chapter). You can also display up to four other  
common types of currency. See “Customizing  
the Currency pick list” later in this chapter for  
more information.  
Vendor and City Lets you record the name of the vendor  
(usually a company) associated with the  
expense and the city where the expense was  
incurred. For example, a business lunch might  
be at Rosie's Cafe (Vendor) in San Francisco  
(City).  
Attendees  
4. Tap OK.  
See “Using Phone Lookup” in Chapter 5.  
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Customizing the Currency pick list  
You can select the currencies and symbols that appear in the Currency  
pick list.  
To customize the Currency pick list:  
1. Tap the Currency pick list in the Receipt Details dialog box, and  
then select Edit currencies.  
Tap Edit  
currencies  
2. Tap each Currency pick list and select the country whose currency  
you want to display on that line.  
3. Tap OK to close the Select Currencies dialog box.  
4. Tap OK.  
Defining a custom currency symbol  
If the currency you want to use is not in the list of countries, you can  
create your own custom country and currency symbol.  
To define a custom currency symbol:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap Custom Currencies.  
3. Tap one of the four Country boxes.  
Tap a Country  
box  
4. Enter the name of the country and symbol to appear in Expense.  
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5. Tap OK to close the Currency Properties dialog box.  
6. Tap OK.  
Note: If you want to use your custom currency symbol as the default  
for all Expense items, select the symbol in the Preferences  
dialog box. If you want to use your custom currency symbol  
only for a particular Expense item, select the symbol in the  
Receipt Details dialog box associated with that item.  
Show Options  
Show Options define the sort order and other settings that relate to  
your Expense items.  
To open the Show Options dialog box:  
1. In the Expense list, tap Show.  
2. Select any of the options.  
Tap Show  
Sort by  
Enables you to sort expense items by date or type.  
Distance  
Enables you to display Mileage entries in miles or  
kilometers.  
Show  
currency  
Shows or hides the currency symbol in the  
Expense list.  
3. Tap OK.  
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Expense menus  
Expense menus are shown here for your reference, and Expense  
features that are not explained elsewhere in this guide are described  
here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
Record menu  
Options menu  
Preferences  
Use automatic fill. Lets you select an expense  
type by writing the first letter of an expense  
type in the Graffiti writing area. For example,  
if you write the letter “T,” it enters the “Taxi”  
expense type. Writing “T” and then “E” enters  
“Telephone” which is the first expense type  
beginning with the letters “TE.”  
Default currency. Sets the default currency  
symbol for Expense.  
About Expense Shows version information for Expense.  
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Chapter 7  
Communicating Using  
Your Handheld  
The previous chapter described the features of your Visor handheld  
computer that help you stay organized. This chapter describes the  
features that help you stay connected.  
Managing desktop E-Mail: Using your handheld, you can read, reply  
to, compose, and delete e-mail from your desktop E-Mail  
application while you’re away from your desk. (Third-party  
software required, sold separately.)  
IR beaming: The infrared port located on the side of your handheld  
lets you send data from your handheld — including entire  
applications — to any other Palm OS® handheld that’s close by and  
has an IR port. You can also use the infrared port to perform  
HotSync operations. See “IR HotSync operations” in Chapter 8 for  
details.  
Managing desktop E-Mail  
away from your desk  
Mail lets you manage the e-mail that you send and receive  
through the E-Mail application on your desktop computer. You  
can read, reply to, compose, and delete e-mail on your  
handheld. To send or receive e-mail, you must perform a  
HotSync® operation either locally, using the handheld cradle or  
infrared port, or remotely, using a modem.  
The key to Mail is that it truly synchronizes the mail in the Inbox of  
your desktop E-Mail application with the mail on your handheld. For  
example, if you delete e-mail items from Mail, your next HotSync  
operation also deletes the e-mail items from your desktop E-Mail  
application, so you never have to delete e-mail items twice. Similarly,  
if you read an e-mail item on your handheld and leave it in your  
Inbox, your next HotSync operation marks it as read in your desktop  
E-Mail application.  
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In Mail, you can do the following:  
View, delete, file, and reply to incoming mail.  
Create outgoing e-mail items and drafts of e-mail items.  
Create simple or complex filters, which allow you to decide the  
type of e-mail that your handheld retrieves from your desktop  
E-mail application.  
Use your handheld in its cradle or infrared communication to  
send and retrieve e-mail items from your desktop E-Mail  
application. (Third-party software required, sold separately.)  
Setting up Mail on the desktop  
Before you use Mail for the first time, make sure your desktop E-Mail  
application is up and running. You must also set up Palm™ Desktop  
software for use with your desktop E-Mail application. For  
information on using Mail with a Macintosh, visit the web site:  
www.handspring.com.  
Synchronizing Mail with your E-Mail application  
After you enable and configure Mail, you need to perform a HotSync  
operation to synchronize Mail with your desktop E-Mail application.  
For a complete explanation of HotSync technology, see Chapter 8.  
Opening the Mail application on your handheld  
To open Mail:  
1. Tap the Applications icon  
2. Tap the Mail icon  
.
.
Viewing e-mail items  
The Message list displays a list of your incoming e-mail items, who  
sent them, and the date they were received. E-mail items you’ve read  
have a check next to them. High-priority e-mail items appear in bold.  
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Previously read  
To open an e-mail item:  
Tap an e-mail item to open it.  
Header mode icons  
Recipient  
Subject  
Sender  
Time and date sent  
E-mail body  
To close an e-mail item:  
Tap Done to close the e-mail item.  
Displaying full header information  
By default, Mail displays abbreviated header information, which  
comprises only the From: and Subj: fields. The full header provides  
complete information about the sender, receiver, and copied  
recipients, in addition to the subject and date the e-mail item was  
created. Mail uses the header type you select for all your e-mail items.  
To display full header information:  
1. Open an e-mail item.  
2. Tap the Complete Header icon.  
Tip:  
To redisplay the abbreviated header, tap the Abbreviated  
Header icon.  
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Creating e-mail items  
You create e-mail items with your handheld the same way you create  
e-mail with your desktop E-mail application: you identify the  
recipient(s) of the e-mail item, define a subject, and create the body of  
the e-mail item.  
You create original e-mail items and replies in the New Message  
screen. All e-mail items must, at the very least, contain information in  
the To: and Subj: fields.  
To create an e-mail item:  
1. Tap New.  
Tap New  
Tip:  
You can also create an e-mail item by tapping New from  
the Message menu.  
2. Enter the e-mail address of the recipient.  
Note:  
Enter the address as if you were entering it from your  
desktop E-Mail application. For example, network users  
sending an e-mail item to a user on the same network do  
not need to add Internet information, such as  
@mycorp.com.  
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3. To send a copy of this e-mail item to additional recipients, tap the  
CC: field, and then enter the e-mail addresses of the additional  
recipients, separating the addresses with a comma followed by a  
space.  
4. Tap the Subj: field and enter a subject for your e-mail item.  
5. Tap the Body: field and enter the text of your e-mail item.  
Tip:  
If the address, CC, subject, or body exceeds the capacity  
of the screen display, tap the name of the field (for  
example, tap “To:”) to expand that field. Tap the Done  
button to return to the New Message screen.  
Tap the name of the field to open  
Tap to return to New Message screen  
To reply to an e-mail item:  
1. Tap an e-mail item in the Message list to display it onscreen.  
2. Tap Reply.  
3. Select whom you want to receive the reply: Sender only, All  
recipients, or someone who didn’t see the original e-mail item  
(Forward).  
4. Select whether you want to include original text or comment  
original text.  
5. Tap OK.  
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6. Enter the text of your reply.  
Tip: You have several options including setting the priority.  
See “Adding details to e-mail items” later in this chapter.  
7. Tap Send to place your reply in the Outbox.  
Looking up an address  
To identify the recipient of an e-mail item, you need to enter that  
person’s e-mail address. You can do this either by entering the data  
directly into the field or by using the Look Up command to access the  
information in your Address list.  
To look up an e-mail address:  
1. Tap either the To: or CC: field name to expand it.  
2. Enter the first few letters of the last name of the person whose  
address you want to find.  
3. Tap Lookup.  
4. If the letters you enter identify a unique listing from your Address  
list, your handheld completes the address for you. If not, the  
Lookup dialog box appears and lists all records that contain  
information in an E-mail field.  
Tip:  
You can also open the Look Up dialog box in the New  
Message screen by tapping Lookup from the Options  
menu or by using the Graffiti® Command stroke /L.  
Tap Lookup  
5. Enter the first letter of the entry you want to find to scroll to the  
first entry that begins with that letter. If you write an additional  
letter, the list scrolls to the first entry that starts with those two  
letters. For example, writing an “s” scrolls to “Sanders,” and  
writing “sm” scrolls to “Smith.”  
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6. Tap an address to select it.  
7. Tap Add.  
Tap to select  
Tap here to enter address in field  
Adding details to e-mail items  
Before you send your e-mail item, you can attach additional attributes  
to it, such as a signature or a priority level. These features are  
dependent on the desktop E-mail application you use. If your  
application does not support the attribute you select, your handheld  
cannot attach that attribute to the e-mail item.  
The following details are available:  
Priority  
BCC  
Flags an e-mail item as High, Normal, or Low  
priority.  
Creates a blind carbon copy field in the New  
Message screen.  
Signature  
Attaches previously defined text as the closing of an  
e-mail item. See “Adding a signature to your e-mail  
item” later in this chapter.  
Confirm  
Read  
Requests a confirmation telling you when the  
e-mail item was read.  
Confirm  
Delivery  
Requests a confirmation telling you when the  
e-mail item was delivered.  
Note: The Priority and BCC settings are valid only for the current  
e-mail item and must be set for each item you create.  
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Setting a priority  
To set a priority for your e-mail item:  
1. In the New Message screen, tap Details.  
Tap here  
2. Tap the Priority pick list and select the priority you want.  
Tap here  
Tap to select priority  
3. Tap OK.  
Tip:  
Your handheld can flag e-mail items with a specific priority  
only if your desktop E-Mail application supports this feature.  
Sending a blind carbon copy  
To add a BCC field to your e-mail item:  
1. In the New Message screen, tap Details.  
2. Tap the BCC check box to select it.  
3. Tap OK.  
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BCC field  
4. Tap the BCC: field and enter an address.  
Adding a signature to your e-mail item  
A signature consists of information about yourself that is appended to  
your e-mail item as its closing. For example, a signature can contain  
your name, address, phone and fax numbers, and any other text you  
want to include. By defining such information as a signature, you save  
yourself the trouble of having to enter it every time you create an  
e-mail item.  
Adding a signature to your message is a two-part process. First, you  
create your signature. Then you select the Signature option.  
To create a signature:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap Preferences.  
3. Tap the Signature text field and enter the text of your signature.  
Add signature  
text here  
4. Tap OK.  
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To add a signature to your e-mail item:  
1. In the New Message screen, tap Details.  
2. Tap the Signature check box to select it and add your signature to  
the e-mail item.  
Note:  
The check box stays selected, so all subsequent e-mail  
items you create will also contain your signature until you  
deselect the Signature option.  
3. Tap OK.  
Note: The signature does not display in your e-mail item; only your  
recipient sees the signature.  
Requesting confirmations  
To receive a confirmation when your e-mail item is read:  
1. In the New Message screen, tap Details.  
2. Tap the Confirm Read check box to select it.  
3. Tap OK.  
To receive a confirmation when your e-mail item is delivered:  
1. In the New Message screen, tap Details.  
2. Select the Confirm Delivery check box to select it.  
3. Tap OK.  
Storing e-mail to be sent later  
When you send e-mail from your handheld, it actually stores the  
e-mail in the Outbox folder until the next time you synchronize your  
handheld with your computer. During synchronization, all e-mail  
stored in the Outbox folder is transferred to the Outbox folder in your  
desktop E-Mail application. E-mail created on your handheld is sent  
out the next time you send mail from your desktop E-Mail application.  
To send e-mail:  
After you create an e-mail item, tap Send.  
Editing unsent e-mail  
You can make changes to an e-mail that has not yet been sent, as long  
as you have not yet performed a HotSync operation. When you edit an  
e-mail item, your handheld removes the item from the Outbox folder  
and takes you back to the New Message screen, where you can edit the  
item and resend it, save it as a draft, or delete it.  
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To retrieve an e-mail item:  
1. In the Message list, tap Outbox from the pick list in the upper-right  
corner.  
Tap here to display folder  
2. Tap the e-mail item you want to retrieve.  
Tap here  
to select  
item  
Tap to  
edit item  
3. Tap Edit.  
Draft e-mail  
Sometimes you may not want to send an e-mail item immediately; for  
example, you may want to add additional information before sending  
it. Your handheld stores such e-mail items in the Draft folder until you  
are ready to edit them again.  
Note: When you’re creating or editing an e-mail item, you can also  
save the item as a draft by canceling it. When you cancel an  
item, your handheld opens a dialog asking if you want to save  
the e-mail item. If you tap Yes, your handheld saves the item  
in the Draft folder.  
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To save an e-mail item as a draft:  
1. Create an e-mail item.  
2. Tap the Menu icon  
.
3. Tap Message, and then tap Save Draft.  
To edit an e-mail item saved as a draft:  
1. In the Message list, tap Draft from the pick list in the upper-right  
corner.  
2. Tap the draft you want to display.  
Tap here  
to select  
item  
Tap to  
edit item  
3. Tap Edit.  
4. Enter your changes; then either save the e-mail item again as a  
draft, or tap Send to move the item to your Outbox folder.  
Filing e-mail  
Your handheld can store e-mail you receive or create in the Filed  
folder. The contents of this folder do not automatically synchronize  
with your desktop E-Mail application during a HotSync operation.  
Your handheld, however, stores a backup copy of the Filed folder on  
your computer hard disk.  
To file e-mail:  
1. Open an e-mail item.  
2. Tap the Menu icon  
.
3. Tap Message, and then tap File.  
4. Tap No to save the e-mail item and move it to the Filed folder, or  
tap Yes to file the item and keep a copy in the Inbox.  
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To remove e-mail from the Filed folder:  
1. In the Message list, tap Filed from the pick list in the upper-right  
corner.  
2. Tap the e-mail item you want to restore.  
3. Tap Edit to display and modify the item.  
Tip:  
After you display and modify the e-mail item, you can send it,  
save it as a draft, or return it to the Filed folder.  
Deleting e-mail  
Your handheld stores deleted e-mail in the Deleted folder until you  
perform the next HotSync operation. If you delete an e-mail item from  
the handheld, it is also deleted from your desktop E-Mail application  
when you perform the next HotSync operation.  
To delete e-mail:  
1. Open the e-mail item you want to delete.  
2. Tap Delete.  
3. If you selected the Preferences option to confirm deletion, tap Yes.  
Removing e-mail from the Deleted folder  
You can reverse the deletion of an e-mail item (by removing it from the  
Deleted folder) as long as you have not performed a HotSync  
operation or purged the contents of the Deleted folder.  
To remove an e-mail item you received from the Deleted folder:  
1. In the Message list, tap Deleted from the pick list in the upper-right  
corner.  
2. Tap the e-mail item you want to restore.  
3. Tap Undelete to move the selected item to the Inbox and mark it as  
read.  
To remove an e-mail item you created from the Deleted folder:  
1. In the Message list, tap Deleted from the pick list in the upper-right  
corner.  
2. Tap the e-mail item you want to restore.  
3. Tap Edit to display and modify the item.  
Note: After you display and modify the e-mail item, you can send it  
or save it as a draft.  
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Purging deleted e-mail  
Because your handheld stores deleted e-mail in the Deleted folder  
until you perform a HotSync operation, deleted e-mail can  
monopolize storage space. To avoid or correct this problem, purge the  
contents of your Deleted folder. E-mail that you purge is still deleted  
from your desktop E-Mail application when you perform the next  
HotSync operation.  
To purge the contents of the Deleted folder:  
1. Tap the Menu icon  
.
2. Tap Message, and then tap Purge Deleted.  
3. Tap Yes.  
Note: You cannot restore e-mail items after you purge them.  
Message list options  
Message list options enable you to manage the way the Message list  
displays information.  
Folders  
Your handheld provides folders for categorizing your mail. The  
Message list displays the e-mail items in the folder you select.  
To select a folder:  
1. Tap the pick list in the upper-right corner to open the list of folders:  
Inbox  
Contains the e-mail from your desktop E-Mail  
application Inbox, minus any that you have excluded  
using filtering options. See “Creating special filters”  
later in this chapter.  
Outbox  
Deleted  
Contains the e-mail you created and sent on the  
handheld since the last HotSync operation.  
Contains the e-mail you deleted since the last HotSync  
operation.  
Filed  
Draft  
Contains the e-mail you want to store on the handheld.  
Contains the e-mail you created using the handheld  
but are not yet ready to send.  
2. Select the folder you want to display in the Message list screen.  
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Date column  
The Date column is optional in the Message list. By default, the Date  
column is hidden to increase the available screen space.  
To show the Date column:  
1. In the Message list, tap Show.  
Tap  
Show  
2. Tap the Show Date check box to select it.  
3. Tap OK.  
Sorting the Message list  
You can sort e-mail items by the date sent, by sender, or by subject.  
Note: High-priority e-mail items always appear first, no matter how  
you sort the list.  
To sort the Message list:  
1. In the Message list, tap Show.  
2. Tap the Sort by pick list and select one of the following options:  
Date  
Sorts e-mail by date and displays the most recent  
e-mail item at the top of the screen.  
Sender  
Sorts e-mail by the sender’s user name and  
displays items in ascending alphabetical order,  
based on the first word of the From: field.  
Subject  
Sorts e-mail by the subject and displays items in  
ascending alphabetical order, based on the first  
word of the Subj: field.  
3. Tap OK.  
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HotSync options  
HotSync options enable you to manage your e-mail more effectively  
by selecting which e-mail items download when you synchronize  
your computer and your handheld. You can define different settings  
for local and remote synchronization. For example, you may want to  
download all of your e-mail during local synchronization and only  
urgent e-mail during remote synchronization. Once defined, your  
handheld determines if synchronization is occurring locally or  
remotely and uses the appropriate settings for the HotSync operation.  
Note: The default setting is All. So, if your e-mail Inbox has lots of  
messages, synchronization could be time consuming.  
To open the HotSync Options dialog box:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap HotSync Options.  
3. Tap the Settings for pick list and select Local HotSync or Remote  
HotSync.  
Tap here  
to display  
HotSync  
options  
Note:  
For more information about Local and Remote HotSync  
operations, see Chapter 8.  
4. Tap the filtering option you want to apply:  
All  
During synchronization, all e-mail items in your  
desktop E-Mail Inbox synchronize with your  
handheld, and all e-mail items in your handheld  
Outbox are sent to your desktop E-Mail application.  
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Send Only  
Filter  
During synchronization, only the e-mail items in  
your handheld Outbox are sent to your desktop E-  
Mail application; from there, they are sent to their  
destinations.  
During synchronization, all e-mail items in your  
handheld Outbox are sent to your desktop E-Mail  
application, and items in your desktop E-Mail Inbox  
that meet specific criteria download to your  
handheld. When you select the Filter setting, the  
HotSync Options dialog box opens and displays  
additional filter settings. See “Creating special  
filters” later in this chapter.  
Unread  
During synchronization, only unread e-mail items  
download to your handheld from your desktop E-  
Mail Inbox, and all items in your handheld Outbox  
are sent to your desktop E-Mail application.  
Note:  
The All setting does not mean that all information  
included in each e-mail item downloads to your  
handheld. Truncation settings (explained in a following  
section) for long e-mail items still apply. Also, Mail never  
downloads any attachments to your handheld. The e-mail  
item and any text information appear, but the attachment  
is left in your desktop E-Mail application.  
5. If you selected All, Send only, or Unread, tap OK. If you selected  
Filter, continue to the next section.  
Creating special filters  
You can create special filters to control the type of e-mail items that  
download to your handheld during synchronization. Special filters  
work on the premise of ignoring or retrieving items that contain  
specific information in their header fields.  
To create a special filter, you must decide whether you want to ignore  
or retrieve certain e-mail items. Then, based on that decision, you  
must tell your handheld what it needs to look for in the To:, From:, and  
Subj: fields to single out those e-mail items.  
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To access the special filter settings:  
Tap the Filter box in the HotSync Options dialog box.  
Tap here  
to display  
Filter  
options  
Ignoring or receiving e-mail  
The first step in establishing a special filter is to determine whether  
you want to ignore or retrieve e-mail that matches the information you  
specify.  
To define whether to ignore or receive e-mail:  
Tap the pick list in the center of the HotSync Options dialog box  
and select one of the following settings:  
Tap here  
Select Filter option  
Ignore  
Messages  
Containing  
Tells your handheld to exclude the e-mail items that  
meet the criteria you define and download all other e-  
mail items during synchronization. In general, this  
filter downloads more e-mail during  
synchronization because it blocks only one defined  
subset of e-mail.  
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Retrieve  
Only Msgs  
Containing  
Tells your handheld to include only the e-mail items  
that meet the criteria you define and to ignore all  
other e-mail items during synchronization. This filter  
has the potential to block more e-mail during  
synchronization because it downloads only one  
subset of e-mail.  
Defining filter strings  
E-mail items are filtered based on the information contained in their  
To:, From:, and Subj: fields. The information that defines what your  
handheld is looking for is called a filter string. You create a filter string  
by listing the words you want your handheld to find and separating  
them with either a comma or a space. Each word in the filter string is  
joined by an implicit OR, so you do not need to enter logical  
connectors like AND or OR.  
To create a more complex filter, you can define filter strings for the To:,  
From:, and Subj: fields simultaneously. Your handheld joins the filter  
strings for these fields using an implicit AND; once again, you do not  
need to add the logical connector. Your handheld does that for you.  
For example, suppose you want to receive only e-mail items from John  
Smith ([email protected]) or Jack Jones ([email protected]) concerning the  
Apollo Project. You would create the following filter strings:  
In the Subj: field: Apollo Project  
Your handheld interprets this as, “Accept e-mail items about the  
Apollo Project from John Smith or Jack Jones. Do not accept e-mail  
items from other people. Do not accept e-mail items from John or Jack  
about any other subject.”  
When you define a string, note that your handheld searches for any  
instance of that sequence of characters. For example, if you create a  
filter that retrieves only e-mail items containing the string “info,” your  
handheld considers “info,” “rainforest” and “kinfolk” appropriate  
matches.  
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To define a filter string:  
1. Tap a header field in the HotSync Options dialog box.  
Tap here  
to insert  
cursor  
2. Enter your filter string, using commas or spaces to separate the  
words. Do not add connectors, such as AND or OR, between  
words in a string.  
3. If your string exceeds the length of the field, tap the name of the  
field to display the Notes screen for that header field. For more  
information about header field Notes screens, see “Creating e-mail  
items” earlier in this chapter.  
Enter  
filter data  
Tap here  
Tap Done  
to return  
to HotSync  
Options  
4. Tap Done to return to the HotSync Options dialog box.  
5. Tap OK.  
High-priority e-mail  
The Retrieve All High Priority setting lets you retrieve e-mail items  
marked high-priority, even if those items would have been blocked by  
a defined filter.  
To retrieve high-priority e-mail items:  
1. Tap the Filter box in the HotSync Options dialog box.  
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2. Tap the Retrieve All High Priority check box to select it.  
Tap  
check  
box  
3. Tap OK.  
Note: This setting is applicable only if your E-Mail application has  
the capacity to flag high-priority e-mail items.  
Truncating e-mail items  
The Truncate feature lets you set a point at which long e-mail items  
truncate when downloading to your handheld. By default, this  
Truncate value is 4,000 characters. By truncating long messages, you  
reduce the time it takes to synchronize your desktop E-Mail and Mail,  
as well as the amount of storage space e-mail uses on your handheld.  
Note: Truncation is separate and independent from filtering.  
To truncate e-mail items:  
1. Tap Truncate in the HotSync Options dialog box.  
Tap to  
select  
maximum  
length  
Tap  
Truncate  
2. Tap to select the truncation setting you want.  
Tip:  
If you select the maximum setting, messages can be 8,000  
characters; longer messages are truncated. If you select a  
lower value, you’ll have more room for e-mail items.  
3. Tap OK.  
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Mail menus  
Mail menus are shown here for your reference, and Mail features that  
are not explained elsewhere in this guide are described here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
Message menus  
The Message menu varies depending on whether you are viewing an  
e-mail item, creating an e-mail item, or viewing the Message list.  
Message list  
New Message  
View Message  
Options menus  
The Options menu varies depending on whether you are creating or  
editing an e-mail item.  
Message list  
New Message  
About Mail  
Shows version information for Mail.  
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Beaming information  
Your Visor handheld is equipped with an IR (infrared) port that you  
can use to beam information to another Palm OS handheld that’s close  
by and also has an IR port. The IR port is located on the side of the  
handheld, behind the small dark shield.  
You can beam the following information between Palm OS handhelds:  
The record currently displayed in Date Book, Address, To Do List,  
or Memo Pad  
Note:  
You cannot beam records from Date Book Plus.  
All records of the category currently displayed in Address, To Do  
List, or Memo Pad  
A special Address record that you designate as your personal  
business card, containing information you want to exchange with  
business contacts  
An application installed in RAM memory  
To select a business card:  
1. Create an Address record that contains the information you want  
on your personal business card.  
2. Tap the Menu icon  
.
3. Tap Record, and then tap Select Business Card.  
4. Tap Yes.  
To beam a record, business card, or category of records:  
1. Locate the record, business card, or category you want to beam.  
2. Tap the Menu icon  
.
3. Tap Record, and then tap one of the following:  
The Beam command for an individual record  
In Address only: Beam Business Card  
Beam Category  
4. When the Beam Status dialog box appears, point the IR port  
directly at the IR port of the receiving handheld.  
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Tip:  
For best results, Visor handhelds should be between 10  
centimeters (approximately 4 inches) and 1 meter  
(approximately 39 inches) apart, and the path between the two  
devices must be clear of obstacles. Beaming distance to other  
Palm OS handheld may be different.  
5. Wait for the Beam Status dialog box to indicate that the transfer is  
complete before you continue working on your handheld.  
To beam an application:  
1. Open the Applications Launcher.  
2. Tap the Menu icon  
.
3. Tap App, and then tap Beam.  
4. Tap the application you want to transfer.  
Note:  
Some applications are copy-protected and cannot be  
beamed. These are listed with a lock icon next to them.  
5. Tap Beam.  
6. When the Beam Status dialog box appears, point the IR port  
directly at the IR port of the receiving handheld.  
7. Wait for the Beam Status dialog box to indicate that the transfer is  
complete before you continue working on your handheld.  
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To receive beamed information:  
1. Turn on your handheld.  
2. Point the IR port directly at the IR port of the transmitting  
handheld to open the Beam Status dialog box.  
3. When the Beam dialog box appears, select a category for the entry.  
Tip:  
If you do not select a category the entry is placed in the  
Unfiled category.  
4. Tap Yes.  
Tips on beaming information  
You can press the Address application button  
seconds to beam your business card.  
for about two  
You can set the full-screen pen stroke to beam the current entry.  
See “Pen preferences” in Chapter 9 for more information.  
You can use the Graffiti Command stroke /B to beam the current  
entry.  
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Chapter 8  
®
Advanced HotSync Operations  
®
HotSync technology enables you to synchronize data between one or  
®
synchronize data, you must connect your Visor handheld and Palm  
Desktop software either directly, by placing your handheld in the  
cradle attached to your computer or using infrared communication, or  
indirectly, with a modem.  
This chapter describes how to select HotSync options and perform a  
HotSync operation via the infrared port or a modem. See “Exchanging  
and updating data: HotSync operations” in Chapter 5 for information  
about performing your first and subsequent local HotSync operations.  
Selecting HotSync setup options  
You can choose when you want HotSync Manager to run. If necessary,  
you can adjust the local and modem HotSync settings as well.  
To set the HotSync options:  
1. Open Palm Desktop software.  
2. From the HotSync menu, choose Setup.  
3. Click the HotSync Controls tab and adjust the following options:  
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Enabled  
Disabled  
Prepares your computer to synchronize with  
your handheld. Serial Port Monitor controls  
the serial port you specified, prevents you  
from using the port for other operations,  
such as printing, faxing or AppleTalk  
networking.  
Turns off the Serial Port Monitor and makes  
the serial port available for use by other  
applications.  
Enable HotSync  
software at  
system startup  
Starts Serial Port Monitor automatically  
when you start your computer. You must  
restart your computer before this option  
takes affect.  
If this option is not checked, you must  
enable Serial Port Monitor manually in this  
dialog box.  
Show more detail Provides troubleshooting information in the  
in HotSync Log  
log when you perform a HotSync operation.  
If you are having trouble synchronizing  
your handheld with your computer, choose  
this option.  
Tip:  
If you’re not sure which options to use, keep the default  
settings: Enabled and Enable HotSync software at system  
startup.  
4. Click the Serial Port Settings tab to display the settings for the  
connection between your computer and the handheld cradle, and  
adjust the following options as needed.  
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Check for a  
connection  
using  
Determines the method used to synchronize your  
handheld and your desktop applications:  
Local Setup. Synchronizes while your handheld  
is in the cradle connected to your computer.  
Indicate which serial port the cradle is  
connected to and the speed of the data transfer  
in the Local Setup options in this dialog box.  
Modem Setup. Synchronizes while the handheld  
communicates to your computer across a  
telephone line. Indicate which modem this  
computer uses and which serial port the  
modem is connected to in the Modem Setup  
options in this dialog box.  
Both Setups. Synchronizes using the cradle or  
the modem. Indicate the connection details in  
both Local Setup and Modem Setup options in  
this dialog box.  
Note: Choosing Both Setups prevents you from  
using either port for other operations such  
as printing, faxing, or AppleTalk  
networking.  
Local Setup  
Specifies how the cradle connects to your  
computer:  
Speed. Determines the speed at which data  
transfers between your handheld and Palm  
Desktop software. Try the As Fast As Possible  
rate first, and adjust downward if you  
experience problems. This setting allows Palm  
Desktop software and your handheld to find  
and use the fastest speed.  
Port. Identifies the modem or printer port  
where you connected the handheld cradle. To  
connect using the USB cradle, select  
Handspring USB port.  
Modem Setup Specifies how your handheld communicates with  
your computer modem. See “Conducting a  
HotSync operation via modem” later in this  
chapter for more information.  
5. Close the HotSync Software Setup dialog box.  
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Customizing HotSync application settings  
For each application, you can define a set of options that determines  
how records are handled during synchronization. These options are  
called a “conduit.” By default, a HotSync operation synchronizes all  
files between the handheld and Palm Desktop software.  
In general, you should leave the settings to synchronize all files. The  
only reason you might want to change these settings is to overwrite  
data on either your handheld or Palm Desktop software, or to avoid  
synchronizing a particular type of file because you don’t use it.  
In addition to the conduits for Date Book, Address, To Do List, and  
Memo Pad, Palm Desktop software includes System and Install  
conduits. The System conduit backs up the system information stored  
on your handheld, including Graffiti® ShortCuts. The Install conduit  
installs applications on your handheld.  
To customize HotSync application settings:  
1. Open Palm Desktop software.  
2. From the HotSync menu, choose Conduit Settings.  
3. From the User pop-up menu, select your user name.  
4. Select an application in the Conduit list.  
5. Click Conduit Settings.  
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6. Click the direction in which you want to write data, or click Do  
Nothing to skip data transfer for an application.  
Note:  
Changing the HotSync setting from the default affects  
only the next HotSync operation. Thereafter, the HotSync  
Actions revert to their default settings. To use a new  
setting on an ongoing basis, click Make Default.  
Thereafter, whatever you selected as the default setting is  
used when you perform a HotSync operation.  
7. Click OK.  
8. Repeat steps 4 through 7 to change conduit settings for other  
applications.  
9. Close the Conduit Settings dialog box.  
IR HotSync operations  
Your handheld is equipped with an infrared (IR) port that supports  
the IrCOMM implementation of the standards for infrared  
communication established by the Infrared Data Association (IrDA).  
This means that you can beam data to any other device that supports  
the IrCOMM implementation of the IrDA standards. Most  
importantly, you can use the IR port to perform HotSync operations.  
When you use the IR port on your handheld to perform HotSync  
operations, you don’t need your cradle. You simply enable infrared  
communication on your computer and your handheld and then  
perform an IR HotSync operation. So there’s no need to carry your  
cradle when you’re on the road with an infrared-enabled laptop.  
Preparing your computer for infrared communication  
To perform an IR HotSync operation, the computer you want to  
synchronize with must have an enabled infrared port or be connected  
to an infrared device that supports the IrCOMM implementation of  
the IrDA standards.  
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Desktop computers are likely to require an infrared device attached to  
a physical COM port. Laptops are likely to have a built-in IR port.  
Your computer must also have an installed infrared driver.  
Does your computer supports infrared communication?  
Check the documentation that came with your computer to see if it  
supports infrared communication.  
Configuring HotSync Manager for  
infrared communication  
Next you need to go to the HotSync Manager and specify the port  
used for infrared communication.  
To configure HotSync Manager for infrared communication:  
1. Open Palm Desktop software.  
2. From the HotSync menu, choose Setup.  
3. In the HotSync Controls tab, select Enabled.  
4. Click the Serial Port Settings tab.  
5. Under Check for handheld connection using, select Local Setup.  
6. Under Local Setup, select Infrared Port from the Port pop-up  
menu.  
Select  
Infrared  
Port  
7. Close the HotSync Software Setup dialog box.  
The HotSync Manager is now communicating with the port defined  
for infrared communication.  
Note: You cannot use your cradle again until you reconfigure the  
HotSync Manager to communicate with the port defined for  
cradle synchronization.  
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Performing an IR HotSync operation  
After you complete the steps to prepare for an IR HotSync operation  
it is easy to perform the actual operation.  
To perform an IR HotSync operation:  
1. Tap the Applications icon  
.
2. Tap the HotSync icon  
3. Tap Local.  
.
4. Tap the pick list below the HotSync icon and select IR to a PC/  
Handheld.  
5. Position your handheld’s IR port within a couple of inches of your  
computer’s infrared port.  
6. Tap the HotSync icon to start the IR HotSync operation.  
Returning to cradle HotSync operations  
It’s easy to return to using the cradle for HotSync operations.  
To return to cradle HotSync operations:  
1. If needed, connect the cradle to your computer.  
2. Open Palm Desktop software.  
3. From the HotSync menu, choose Setup.  
4. In the HotSync Controls tab, select Enabled.  
5. Click the Serial Port Settings tab.  
6. Under Check for handheld connection using, select Local Setup.  
7. Under Local Setup, select the port where your cradle is connected  
from the Port pop-up menu.  
8. Close the HotSync Software Setup dialog box.  
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The next time you want to perform a HotSync operation just press the  
HotSync button on the cradle. You can leave the HotSync application  
on your handheld set to perform IR HotSync operations and still use  
the cradle. This is useful if you perform HotSync operations with both  
your desktop computer and a laptop. When you are in the office just  
place your handheld in the cradle and press the HotSync button.  
When you travel, you don’t have to carry a cradle or cable.  
Conducting a HotSync operation via modem  
You can use a modem, such as the Springboard™ modem accessory,  
to synchronize your handheld when you are away from your  
computer.  
Note: The first HotSync operation must be local, using the cradle.  
After that, you can perform a modem HotSync operation.  
To perform a HotSync operation via modem you must complete the  
following steps:  
Connect a modem to your computer  
Configure the Palm Desktop software for use with your modem  
Connect a modem to your handheld  
Configure the Modem Preferences on your handheld for use with  
your modem  
Preparing your computer  
There are a few steps you must perform to prepare your computer for  
a modem HotSync operation. Be sure to perform these steps before  
you leave your office so that your computer is ready to receive a call  
from your handheld.  
To prepare your computer for a modem HotSync operation:  
1. Confirm that the computer modem is connected and turned on,  
and that no communications applications, such as fax or telephony  
software, are running on a COM port.  
Note:  
Make sure the computer is disconnected from all  
online services, such as America Online (AOL) and  
CompuServe. This helps to avoid port conflicts.  
2. Open Palm Desktop software.  
3. From the HotSync menu, choose Setup.  
4. On the HotSync Controls tab, make sure that HotSync is Enabled.  
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5. Click the Serial Port Settings tab.  
6. Under Check for handheld connection using, select Modem Setup.  
7. Under Modem Setup, adjust the following options as needed:  
Modem  
Identifies the modem type or manufacturer.  
Refer to your modem manual or face plate for  
its type or settings. If you’re not sure of your  
modem type or your modem doesn’t match  
any that appear in the list, select Hayes Basic.  
If you chose Custom from the Modem pop-up  
menu, a Custom field appears. Use this field to  
enter a custom modem setup string.  
Port  
Identifies the port for your computer modem.  
Speaker  
Turns the computer modem speaker on or off.  
If you’re having trouble connecting, turn on  
the modem speaker to make sure that it is  
responding to incoming calls.  
8. Close the HotSync Software Setup dialog box.  
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Preparing your handheld  
There are a few steps you must perform to prepare your handheld for  
a modem HotSync operation.  
To prepare your handheld for a modem HotSync operation:  
1. Tap the Applications icon  
.
2. Tap the HotSync icon  
3. Tap Modem.  
.
4. Tap the pick list below the HotSync icon and select Standard  
Modem.  
5. Tap the Enter Phone # field.  
6. Enter the telephone number to access the modem connected to  
your computer.  
7. If needed, enter a dial prefix (such as “9”) to access an outside line,  
and then tap the Dial Prefix check box.  
Tip:  
You can enter a comma in the field to introduce a “pause”  
in the dialing sequence. Each comma equals a two second  
pause.  
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8. If the phone line you’re using for the handheld has Call Waiting,  
select the Disable call waiting check box to avoid an interruption  
during the modem HotSync operation.  
9. If you want to use a calling card to place the call, select the check  
box and enter the calling card number.  
10. Tap OK.  
11. Tap the Menu icon  
.
12. Tap Options, and then tap Modem Setup.  
13. Enter the settings. See “Network preferences and TCP/IP  
software” in Chapter 9 for more information.  
Selecting the conduits for a modem HotSync operation  
The Conduit Setup dialog box on your handheld enables you to define  
which files and/or applications synchronize during a modem  
HotSync operation. You can use these settings to minimize the time  
required to synchronize data with a Springboard modem accessory.  
To change the Conduit Setup for a modem HotSync operation:  
1. Tap the Applications icon  
.
2. Tap the HotSync icon  
3. Tap the Menu icon  
.
.
4. Tap Options, and then tap Conduit Setup.  
5. Tap the check boxes to deselect the files and applications that you  
do not want to synchronize during a modem HotSync operation.  
The default setting is to synchronize all files.  
Note:  
Applications that do not have a database (such as games)  
do not synchronize — even if you select the item in the  
Conduit Setup dialog box.  
6. Tap OK.  
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Performing a HotSync operation via a modem  
After you prepare your computer and your handheld, and select your  
Conduit Setup options, you are ready to perform a modem HotSync  
operation.  
To perform a modem HotSync operation:  
1. Tap the Applications icon  
.
2. Tap the HotSync icon  
3. Tap the Modem icon  
.
to dial the Palm Desktop modem and  
synchronize the applications.  
4. Wait for the HotSync operation to finish. If you have any problems  
conducting a successful HotSync operation, see Appendix B.  
Creating a user profile  
If you need to configure several Palm OS® handhelds with specific  
information (such as a company phone list) before distributing them  
to their actual users, you can create a user profile to load the data into  
a handheld without associating that data with a user name. The User  
Profile feature is designed only for the first-time HotSync operation,  
before you assign a User ID to a particular handheld.  
To create a user profile:  
1. Open Palm Desktop software.  
2. From the User pop-up menu, choose Edit Users.  
3. Click New Profile.  
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4. Enter the name of the profile and click OK.  
5. Close the Users dialog box.  
6. From the User pop-up menu, choose the profile name and create  
the data for the profile (e.g., company phone list, etc.).  
To use a profile for the first-time HotSync operation:  
1. Place the new handheld in the cradle.  
2. Press the HotSync button on the cradle.  
3. Select the profile that you want to load on the handheld, and click  
OK.  
4. Click Yes to transfer all the profile data to the handheld.  
The next time you perform a HotSync operation, Palm Desktop  
software prompts you to assign a user name to the handheld.  
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Chapter 9  
Setting Preferences for  
Your Handheld  
The Preferences screens enable you to customize the configuration  
options on your Visor handheld.  
In the Preferences screens, you can do the following:  
Buttons  
Assign different applications to the buttons on the  
front panel of your handheld and the HotSync  
®
button on the cradle, and reassign the full-screen  
pen stroke command.  
Connection  
Configure your handheld for use with a modem,  
such as the Springboard™ modem accessory, with  
infrared communication, or a cradle.  
Digitizer  
Formats  
Calibrate the screen on your handheld.  
Set the country default and the formats for dates,  
times, calendar, and numbers.  
General  
Set the current date and time, the auto shut-off  
interval, the Beam Receive feature, and the system,  
alarm, and game sounds.  
Network  
Owner  
Configure your handheld for use with a network.  
Assign your name, phone number, and other owner  
information to your handheld.  
ShortCuts  
Define a list of Graffiti® abbreviations.  
Viewing preferences  
To open the Preferences screens:  
1. Tap the Applications icon  
.
2. Tap the Preferences icon  
.
3. Tap the pick list in the upper-right corner of the screen.  
4. Select the Preferences screen you want to view.  
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Buttons preferences  
The Buttons Preferences screen enables you to associate different  
applications with the buttons on the front of the handheld.  
For example, if you find that you seldom use To Do List and often use  
Expense, you can assign the To Do List button to start Expense.  
Any changes you make in the Buttons Preferences screen become  
effective immediately; you do not have to change to a different screen  
or application.  
If you assign a different application to a button, you can still access the  
original application using the Applications Launcher.  
To change the Buttons preferences:  
1. Tap the pick list next to the button you want to re-assign.  
Tap arrow to  
show pick list  
2. Tap the application that you want to assign to the button.  
Tip:  
To restore all of the buttons to their factory settings, tap  
Default.  
Pen preferences  
The Buttons Preferences screen enables you to change the assignment  
of the full-screen pen stroke. By default, the full-screen pen stroke  
activates Graffiti Help.  
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Drag to top of screen  
To change the Pen preferences:  
1. Tap Pen.  
2. Tap the pick list and select one of the following settings for the full-  
screen pen stroke:  
Backlight  
Keyboard  
Turns on the backlight of your handheld.  
Opens the onscreen keyboard for entering text  
characters.  
Graffiti Help  
Opens a series of screens that show the  
complete Graffiti character set.  
Turn Off & Lock Turns off and locks the handheld. You must  
assign a password to lock the handheld. When  
locked, you need to enter the password to use  
your handheld.  
Beam Data  
Beams the current record to another Palm OS®  
handheld.  
3. Tap OK.  
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HotSync buttons preferences  
The Buttons Preferences screen also enables you to associate different  
applications with the HotSync button on the cradle and the HotSync  
button on the optional Springboard modem. Any changes that you  
make in the HotSync Buttons dialog box become effective  
immediately; you do not have to change to a different screen or  
application.  
To change the HotSync buttons preferences:  
1. Tap HotSync.  
2. Tap the pick list next to the button you want to assign.  
Tap arrow  
to show  
pick list  
3. Tap the application that you want to assign to each button.  
The default setting for each button is the HotSync setting,  
which means the cradle and optional Springboard modem per-  
form their normal HotSync functions.  
4. Tap OK.  
Connection preferences  
The Connection Preferences screen allows you to create  
configurations for communicating with a PC or a Modem.  
Configurations, or profiles, once activated are available to various  
end-user applications running on the handheld. The Connection  
Preferences screen displays a list of available configurations that can  
be modified to reflect the required settings. This list will vary  
depending on the software you have added to your handheld.  
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Connection Types  
There are six types of connections you can choose from when  
configuring your preferences:  
Serial to PC This connection type defines the direct serial  
connection between your handheld and your  
desktop computer. It is used to perform a local  
HotSync operation when your handheld is connected  
by its serial connector to the cradle. The cradle is  
attached by its cable to a serial (COM) port on your  
desktop computer.  
Serial to  
Modem  
This connection type defines a connection between a  
modem attached to the serial connector on your  
handheld and a modem that is part of your computer  
or laptop.  
USB/Serial  
to PC  
This connection type defines a direct serial or USB  
connection between your handheld and your  
desktop computer. When you select this option, your  
handheld detects which type of cradle you have  
connected to your computer.  
USB to PC  
This connection type defines the direct USB  
connection between your handheld and your  
desktop computer. It is used to perform a local  
HotSync operation when your handheld is connected  
by its USB connector to the cradle. The cradle is  
attached by its cable to a USB port on your desktop  
computer.  
IrCOMM to This connection type defines a connection between  
PC  
the IR port of your handheld and the infrared device  
of your computer or laptop.  
IrCOMM to This connection type defines a connection between  
Modem  
the IR port of your handheld and a modem. The  
modem can be attached to a computer or some other  
device containing an IR port.  
Setting modem configurations  
Modem configurations enable your Visor handheld to use a  
Springboard modem to communicate with remote devices, such as  
your ISP or dial-in server.  
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To connect to remote devices using the TCP/IP software included in  
the handheld operating system, you must set Network preferences in  
addition to configuring Modem settings.  
Note: You can purchase a Springboard modem for use with your  
handheld. See www.handspring.com.  
To set Serial to Modem preferences:  
1. From the Connection Preferences screen, select Standard Modem.  
2. Tap Edit.  
The name of the current configuration appears at the top of the  
screen.  
3. Tap the Connection Method pick list and select Serial to Modem.  
4. Tap the Dialing pick list and select TouchTone or Rotary.  
Note:  
Select Rotary only if your telephone service does not  
support TouchTone dialing.  
5. Tap the Volume pick list and select the speaker volume for the  
modem.  
6. Tap Details.  
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7. Tap the Speed pick list and select the maximum speed for your  
modem.  
Note:  
This is the speed at which your modem communicates  
with your handheld, not the speed at which your modem  
communicates with your telephone service.  
8. Tap the Flow Control (Flow Ctl) pick list, and select Automatic, On  
(Xon), or Off (Xoff) flow control for the modem connection.  
9. If needed, edit the Init String to change the modem setup string.  
10. Tap OK twice to return to the Connection Preferences screen.  
The following steps demonstrate how to create a modem connection  
that enables IR HotSync through an IR enabled modem. This modem  
would then dial a modem attached to your desktop to perform the  
remote HotSync operation.  
To create an IrCOMM to Modem connection:  
1. In the Connection Preferences screen, tap New.  
2. Enter a name for this configuration.  
3. Tap the Connection Method pick list and select IrCOMM to  
Modem.  
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4. Tap the Dialing pick list and select TouchTone or Rotary.  
Note:  
Select Rotary only if your telephone service does not  
support TouchTone dialing.  
5. Tap the Volume pick list and select the speaker volume.  
6. Tap Details.  
7. Enter the initialization string appropriate for the modem attached  
to your handheld.  
8. Tap OK twice to return to the Connection Preferences screen.  
Digitizer preferences  
The Digitizer Preferences screen opens the digitizer calibration screen.  
This is the same screen that appears when you start your handheld for  
the first time.  
You can recalibrate your screen after a hard reset, or if your digitizer  
drifts.  
Formats preferences  
Use the Formats Preferences screen to set the country default and the  
display format of the dates, times, and numbers on your handheld.  
Country default  
The country default sets date, time, week start day, and number  
conventions based on geographic regions where you might use your  
handheld. For example, in the United Kingdom, time often is  
expressed using a 24-hour clock. In the United States, time is  
expressed using a 12-hour clock with an AM or PM suffix.  
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All your handheld applications use the Country default settings. You  
can, however, customize your own preferences. See the “Time, date,  
week start, and numbers formats” section later in this chapter.  
To set the country default:  
1. Tap the country name pick list.  
2. Tap the setting you want to use.  
Time, date, week start, and numbers formats  
The Time setting defines the format for the time of day. The time  
format that you select appears in all applications on your handheld.  
To select the time, date, week start, and numbers format:  
1. Tap the Time pick list and select a format.  
2. Tap the Date pick list and select a format.  
3. Tap the Week starts pick list, and select whether you want the first  
day of the week to be Sunday or Monday.  
Note:  
This setting controls the Day, Week, Month, Year, and  
List views in Date Book Plus and all other aspects of your  
handheld that display a calendar.  
4. Tap the Numbers pick list, and select formats for the decimal point  
and thousands separator.  
General preferences  
The General Preferences screen enables you to set the time, date, auto  
shutoff interval, and sounds for your handheld.  
See Chapter 1 for information on setting the time and date.  
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Auto-off delay  
Your handheld has an automatic shutoff feature that turns off the  
power and backlight after a period of inactivity. This feature helps  
conserve battery power in case you forget to turn off your handheld.  
If you find that your handheld shuts itself off before you finish  
reviewing the information on the screen, you should increase the time  
setting of the automatic shutoff feature.  
To set the Auto-off delay:  
1. Tap the Auto-off pick list.  
2. Tap the setting you want to use for the automatic shutoff feature:  
30 seconds, 1 minute, 2 minutes, or 3 minutes.  
System, alarm, and game sounds  
Your handheld uses a variety of sounds. The System, Alarm, and  
Game Sound settings enable you to turn the sounds on or off, and to  
adjust the volume level.  
To set the system and alarm sounds:  
1. Tap the System Sound pick list and select the sound level.  
Note:  
When you turn off the System Sounds, you also turn off  
the “chime” tones associated with the HotSync operation.  
2. Tap the Alarm Sound pick list and select the sound level.  
3. Tap the Game Sound pick list and select the sound level.  
Note:  
The Game Sound setting works only with games that are  
programmed to respond to this setting. Older games  
typically do not respond to this setting.  
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Network preferences and TCP/IP software  
Network Preferences let you set a password, telephone number, DNS  
number, IP address, as well as create a login script for remote  
connections. You can use a preset service template for your ISP or dial-  
in server, and edit, save, and reuse settings. Or you can create your  
own service template.  
The Network Preferences settings also enable you to use the TCP/IP  
software that is included in the handheld operating system. You can  
use the TCP/IP software to connect with Internet Service Providers  
(ISPs) or dial-in (remote access) servers. Because the TCP/IP software  
is a feature of the operating system, you configure all parameters  
relating to it from the Preferences application.  
To use TCP/IP, you must first configure the Connection Preferences  
and then the Network Preferences settings.  
After you configure both the Network and Connection Preferences,  
you can establish a PPP (Point-to-Point Protocol), SLIP (Serial Line  
Internet Protocol), or CSLIP (Compressed Serial Line Internet  
Protocol) connection with your ISP or dial-in server. You can do this  
either by using menu commands from the Network Preferences  
screen or by using a third-party application.  
Note: TCP/IP provides the ability to connect to your ISP or dial-in  
server with applications that allow you to view the  
transmitted data. Visit the web site www.handspring.com for  
information on third-party applications that take advantage of  
TCP/IP.  
Selecting a service  
Use the Service setting to select the service template for your Internet  
Service Provider or a dial-in server. Service templates are a set of ISP  
and dial-in server configuration settings that you can create, save, and  
reuse.  
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To select a service:  
1. Tap the Service pick list.  
Tap here to display  
a list of service  
templates  
2. Tap the predefined service template you want to use or enter a  
name for a new service template.  
Entering a user name  
The User Name setting identifies the name you use when you log into  
your Internet Service Provider or your dial-in server. Although this  
field can contain multiple lines of text, only two lines appear onscreen.  
To enter a user name:  
1. Tap the User Name field.  
2. Enter your user name.  
Enter your user  
name here  
Note: Most dial-in servers do not accept spaces in the user name.  
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Entering a password  
The Password box identifies the password you use to log into your  
server or ISP. Your entry in this field determines whether your  
handheld prompts you to enter a password each time you log into  
your network:  
If you do not enter a password, your handheld displays the word  
“Prompt” in this field and asks you to enter a password during the  
login procedure.  
If you enter a password, your handheld displays the word  
“Assigned” in this field and does not prompt you to enter a  
password during the login procedure.  
Note: If you are concerned about security, select the Prompt option  
and do not enter a password.  
To enter a password:  
1. Tap the Password field.  
2. Enter the password you use to log into your server.  
Enter password here  
Tap here  
3. Tap OK.  
Note: The Password field updates to display the word “Assigned.”  
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Selecting a connection  
The Connection Preferences settings enable your Visor handheld to  
use a modem to communicate with remote devices. For example, you  
can communicate with your ISP server, or with your computer if you  
are away on travel. See “Connection preferences” earlier in this  
chapter for a complete explanation on how to configure Connection  
Preferences.  
1. Tap the Connection pick list.  
The list displays the configurations in your Connection Prefer-  
ences panel.  
Tap to display a list of  
connection configurations  
2. Select the appropriate Connection.  
Adding telephone settings  
When you select the Phone field, your handheld opens a dialog box in  
which you define the telephone number you use to connect with your  
ISP or dial-in server. In addition, you can also define a prefix, disable  
Call Waiting, and give special instructions for using a calling card.  
Note: The Phone Setup dialog box works correctly for AT&T and  
Sprint long-distance services. However, because MCI works  
differently, MCI customers need to put the calling card  
number in the Phone # field and the phone number in the Use  
calling card field.  
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To enter your server phone number:  
1. Tap the Phone field.  
2. Enter the phone number you use to reach your ISP or dial-in  
server.  
Enter your ISP phone  
number here  
3. If you need to enter a prefix or disable Call Waiting, skip to those  
procedures. Otherwise, tap OK.  
Entering a prefix  
A prefix is a number that you dial before the telephone number to  
access an outside line. For example, many offices require that you dial  
“9” to dial a number outside the building.  
To enter a prefix:  
1. Tap the Dial Prefix check box to select it.  
Select this  
Enter your  
prefix here  
box if you  
need to use  
a prefix  
2. Enter the prefix.  
3. Tap OK.  
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Disabling Call Waiting  
Call Waiting can cause your session to terminate if you receive a call  
while you are connected. If your telephone has Call Waiting, you need  
to disable this feature before logging into your ISP or dial-in server.  
To disable Call Waiting:  
1. Tap the Disable call waiting check box to select it.  
Select this  
box if you  
Enter your disable  
code here  
need to  
disable Call  
Waiting  
2. Enter the code to disable Call Waiting on the Disable call waiting  
line.  
Note:  
Each telephone company assigns a code to disable Call  
Waiting. Contact your local telephone company for the  
code that is appropriate for you.  
3. Tap OK.  
Using a calling card  
The Use calling card field enables you to use your calling card when  
dialing your ISP or Intranet server. Keep in mind that there is usually  
a delay before you enter your calling card number. When you define  
your calling card number, you need to add commas at the beginning  
to compensate for this delay. Each comma delays transmission of your  
calling card number for two seconds.  
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To use a calling card:  
1. Tap the Use calling card check box to select it.  
Select this  
box to use a  
calling card  
Enter your  
calling card  
number here  
2. Enter your calling card number on the Use calling card line.  
Note:  
It’s a good idea to add at least three commas at the  
beginning of your calling card number to compensate for  
the cue delay.  
Tip:  
MCI customers must enter the calling card number in the  
Phone # field, and the phone number in the Use Calling  
Card field.  
3. Tap OK.  
Connecting to your service  
After you set your Connection and Network Preferences, establishing  
a connection to your Internet Service Provider (ISP) or your  
company’s network (dial-in server) is easy.  
Note: If you are connecting to an ISP, you need a third-party  
application, such as a web browser or news reader, to take  
advantage of this connection. For information about third-  
party applications that support TCP/IP, check the web site  
www.handspring.com.  
To establish a connection:  
Tap Connect to dial the current service and display the Service  
Connection Progress messages.  
Tip:  
To see expanded Service Connection Progress messages,  
press the bottom scroll button.  
To close a connection:  
Tap Disconnect to terminate the connection between your  
handheld and your service.  
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Creating additional service templates  
You can create additional service templates from scratch or by  
duplicating existing templates and editing information. After you  
create a new or duplicate template, you can add and edit settings.  
To add a new service template:  
1. Tap the Menu icon  
.
2. Tap Service, and then tap New.  
A new service template (called Untitled) is added to the Service  
pick list.  
To duplicate an existing service template:  
1. Tap the Service pick list.  
2. Tap the predefined service template you want to duplicate.  
3. Tap the Menu icon  
.
4. Tap Service, and then tap Duplicate.  
A copy of the service template is added to the Service pick list.  
Adding detailed information to a service template  
If you are using one of the predefined service templates, you probably  
only need to enter your user name and telephone number. If you are  
creating a new service template, you may need to provide additional  
information to your ISP or dial-in server. You use the Details dialog  
box to add additional information to a selected service template.  
To select a connection type:  
1. Tap the service field.  
2. Tap Details.  
Select connection type  
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3. Tap the Connection type pick list and select one of the following  
connection types:  
PPP  
Point-to-Point protocol  
SLIP  
CSLIP  
Serial Line Internet Protocol  
Compressed Serial Line Internet Protocol  
Note: If you are not sure, try PPP; if that doesn’t work, ask your  
Internet Service Provider or your System Administrator for  
the correct connection type.  
Idle timeout  
The Idle timeout setting defines how long your handheld waits before  
dropping the connection with your ISP or dial-in server when you  
switch out of a TCP/IP application.  
To set the Idle timeout:  
1. Tap the Idle timeout pick list and select one of the following  
options:  
Immediate  
1 minute  
Drops the connection to your ISP immediately  
when you switch to another application.  
Waits one minute for you to open another  
application before it drops the connection.  
2 minutes  
3 minutes  
Power Off  
Waits two minutes.  
Waits three minutes.  
Keeps your PPP or SLIP connection until you  
turn off your handheld (or until it times out).  
This option works best with the Springboard  
modem.  
2. Tap OK.  
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Defining primary and secondary DNS  
The Domain Naming System (DNS) is a mechanism in the Internet for  
translating the names of host computers into IP addresses. When you  
enter a DNS number (or IP address), you are identifying a specific  
server that handles the translation services.  
Each IP address has four sections, separated by periods. In the Details  
dialog box, you enter each section separately. Each section of an IP  
address is made up of a number from 0 to 255; numbers are the only  
allowable characters in this field.  
Ask your Internet Service Provider or System Administrator for the  
correct Primary or Secondary DNS IP numbers.  
Tip:  
Many systems do not require that you enter a DNS. If you are  
not sure, leave the DNS field blank.  
To enter a primary and secondary DNS:  
1. Tap the Query DNS check box to deselect it.  
2. Tap the space to the left of the first period in the Primary DNS field,  
and then enter the first section of the IP address.  
Note:  
Each section must be a number from 0 to 255.  
3. Repeat step 2 for the second, third, and last sections of the Primary  
DNS field.  
4. Repeat steps 2 and 3 for the Secondary DNS number.  
5. Tap OK.  
IP address  
Everyone who logs on to the Internet needs to have a unique identifier  
(an IP address), whether permanent or temporary. Some networks  
dynamically assign a temporary IP address when clients log in. The IP  
Address field lets you identify whether your network provides  
automatic (dynamic) temporary IP addressing.  
Note: If your IP address is permanently assigned, you need to get  
that information from your System Administrator. If you are  
not sure, select Automatic.  
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To identify dynamic IP addressing:  
Tap the IP Address check box to select it.  
Tap to select automatic  
IP address  
To enter a permanent IP address:  
1. Tap the IP Address check box to deselect it and display a  
permanent IP address field below the check box.  
2. Tap the space to the left of the first period then enter the first  
section of the IP address.  
Note:  
Each section must be a number from 0 to 255.  
3. Tap and enter the remaining sections of the IP address.  
4. Tap OK.  
Creating a login script  
A login script is a series of commands, similar to an autoexec.bat file,  
that automates logging into your ISP. You can create login script files  
by selecting commands from the Command pick list in the Login  
Script dialog. Some commands from the Command pick list, such as  
Send, require you to supply additional information. Those commands  
have a parameter field so that you can add the necessary data.  
Note: You can also use non-ASCII and literal characters in your  
login script. See Appendix C for more information.  
To create a login script:  
1. Tap Script.  
2. Tap the End pick list.  
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Tap here  
3. Tap the command you want from the Command list. If the  
command requires additional information, a field appears to the  
right of it for you to enter the information. The following  
commands are available:  
Wait For  
Tells your handheld to wait for specific  
characters from the TCP/IP server before  
executing the next command.  
Wait For  
Prompt  
Detects a challenge-response prompt from  
the server and displays a dynamically  
generated challenge value. When you  
enter the challenge value into your token  
card, this generates a response value for  
you to enter on your handheld. This  
command takes two arguments, separated  
by a vertical bar (|) on the input line.  
Send  
Transmits specific characters to the TCP/  
IP server to which you are connecting.  
Send CR  
Transmits a carriage return or LF character  
to the TCP/IP server to which you are  
connecting.  
Send User ID Transmits the User ID information entered  
in the User ID field of the Network  
Preferences screen.  
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Send  
Password  
Transmits the password entered in the  
Password field of the Network Preferences  
screen. If you did not enter a password,  
this command prompts you to enter one.  
The Password command is usually  
followed by a Send CR command.  
Delay  
Get IP  
Prompt  
End  
Tells your handheld to wait a specific  
number of seconds before executing the  
next command in the login script.  
Reads an IP address and uses it as the IP  
address for your handheld. This command  
is used with SLIP connections.  
Opens a dialog box and prompts you to  
enter text of some kind (for example, a  
password or a security code).  
Identifies the last line in the login script.  
4. Repeat steps 2 and 3 until the login script is complete.  
5. Tap OK.  
Deleting a service template  
There is only one way to delete a service template: use the Delete  
command from the Service menu.  
To delete a service template:  
1. Tap the Service pick list.  
2. Tap the service template you want to delete.  
3. Tap the Menu icon  
.
4. Tap Service, and then tap Delete.  
5. Tap OK.  
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Network preferences menu commands  
The Network Preferences screen includes menu commands to make it  
fast and easy to create and edit service templates. TCP/IP application  
menus are show here for your reference.  
See “Using menus” in Chapter 1 for more information about choosing  
menu commands.  
Service menu  
Options menu  
TCP/IP troubleshooting  
If you are having a problem establishing a network connection using  
TCP/IP, check this section and try the suggestions listed.  
Displaying expanded Service Connection Progress messages  
It’s helpful to identify at what point in the login procedure the  
connection fails. An easy way to do this is to display the expanded  
Service Connection Progress messages. Expanded Service Connection  
Progress messages describe the current stage of the login procedure.  
Press the bottom scroll button at any point during login to display  
these messages.  
Viewing the Network Log  
If viewing the expanded Service Connection Progress messages does  
not give you enough information to find out why you cannot connect  
to your ISP or dial-in server, take a look at the Network Log. The  
Network Log lists all of the communication that occurs between your  
modem and your dial-in server during the login procedure. The  
information in the Network Log can help your ISP or your System  
Administrator pinpoint where the login procedure communication  
fails and why.  
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To view the Network Log:  
1. Tap Options, and then tap View Log.  
2. Tap the up and down arrows of the scroll bar to see the entire  
Network Log.  
3. Tap Done.  
Adding a DNS number  
If your ISP or dial-in server requires a DNS number and you did not  
enter that information in the Network Preferences screen, it will  
appear that you successfully logged into your network. When you try  
to use an application or look up information, however, the connection  
fails. If this occurs, try adding a DNS number. Ask your ISP or your  
System Administrator for the correct Primary and Secondary DNS IP  
numbers.  
Owner preferences  
The Owner Preferences screen enables you to record a name, company  
name, phone number, or any other information that you want to  
associate with your handheld.  
If you use the Security application to turn off and lock your handheld  
with a password, information that you put in the Owner Preferences  
displays the next time you turn on your handheld. See Chapter 1 for  
more information.  
To enter the Owner preferences:  
Enter the text that you want to associate with your handheld in the  
Owner Preferences screen. If you enter more text than can fit on  
one screen, a scroll bar automatically appears on the right side of  
the screen.  
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If you assign a password with the Security application, the  
information in the Owner Preferences screen cannot be changed. In  
this case, an Unlock button appears at the bottom of the screen.  
To unlock the Owner Preferences screen:  
1. Tap Unlock.  
2. Enter the password that you defined in the Security application.  
3. Tap OK.  
ShortCuts preferences  
The ShortCuts Preferences screen enables you to define abbreviations  
for entering text with Graffiti strokes. This section describes how to  
create, edit, and delete a ShortCut. See Chapter 2 for more information  
on the use of ShortCuts.  
Creating a ShortCut  
You can create a ShortCut for any words, letters, or numbers. All  
ShortCuts you create appear on the list in the ShortCut Preferences  
screen. All the ShortCuts are available in any of your handheld  
applications and are backed up on your computer when you perform  
a HotSync operation.  
To create a ShortCut:  
1. Tap New.  
2. On the ShortCut name line, enter the letters you want to use to  
activate the ShortCut.  
Tap New  
3. Tap the ShortCut Text area and enter the text that you want to  
appear when you write the ShortCut characters.  
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Tip:  
You may want to add a space (space character) after the  
last word in your ShortCut text. This way, a space  
automatically follows the ShortCut text.  
4. Tap OK.  
Tip:  
To use a ShortCut, draw the ShortCut stroke followed by the  
ShortCut characters. When you draw the ShortCut stroke, the  
ShortCut symbol appears at the insertion point to show that  
you are in ShortCut mode.  
ShortCut  
Editing a ShortCut  
After you create a ShortCut, you can modify it at any time.  
To edit a ShortCut:  
1. Tap the ShortCut you want to edit.  
2. Tap Edit.  
3. Make the changes you want and tap OK.  
Deleting a ShortCut  
If you no longer need a ShortCut, you can delete it from the list of  
ShortCuts.  
To delete a ShortCut:  
1. Tap the ShortCut you want to delete.  
2. Tap Delete.  
3. Tap Yes.  
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Appendix A  
Maintaining Your Handheld  
This chapter provides information on the following:  
Proper care of your handheld  
Prolonging battery life  
Resetting your handheld  
Caring for your handheld  
Your handheld is designed to be rugged and reliable and to provide  
years of trouble-free service. Please observe the following general tips  
when using your handheld:  
Take care not to scratch the screen of your handheld. Keep the  
screen clean. When working with your handheld, use the supplied  
stylus or plastic-tipped pens intended for use with a touch-  
sensitive screen. Never use an actual pen or pencil or other sharp  
object on the surface of the handheld screen.  
Your handheld is not waterproof and should not be exposed to  
rain or moisture. Under extreme conditions, water may enter the  
circuitry through the front panel buttons. In general, treat your  
handheld as you would a pocket calculator or other small  
electronic instrument.  
The touch-sensitive screen of your handheld contains a glass  
element. Take care not to drop your handheld or subject it to any  
strong impact. Do not carry your handheld in your back pocket: if  
you sit on it, the glass may break.  
Protect your handheld from temperature extremes. Do not leave  
your handheld on the dashboard of a car on a hot day, and keep it  
away from heaters and other heat sources.  
Do not store or use your handheld in any location that is extremely  
dusty, damp, or wet.  
Use a soft, damp cloth to clean your handheld. If the surface of the  
handheld screen becomes soiled, clean it with a soft cloth  
moistened with a diluted window-cleaning solution.  
Appendix A  
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Battery considerations  
Please note the following considerations when replacing the batteries  
in your handheld:  
Under normal conditions, yourhandheld batteries should provide  
several months of use. You can conserve battery life by  
minimizing the use of the backlight feature, and changing the  
Auto-off setting that automatically turns the handheld off after a  
period of inactivity. See “General preferences” in Chapter 9 for  
more information.  
If the batteries become low in the course of normal use, an alert  
appears on the handheld screen describing the low battery  
condition. If this alert appears, perform a HotSync operation to  
back up your data before you replace the batteries. This helps  
prevent accidental data loss.  
®
When replacing the batteries, begin by turning your handheld off  
(so there is no screen display). Never remove the batteries while  
your handheld is turned on.  
When replacing the batteries, always use good quality batteries of  
the same type. Use only alkaline batteries with your handheld.  
When you remove the batteries, the built-in backup power of your  
handheld maintains memory data for a period of up to one  
minute. Whenever you remove the batteries, replace them  
immediately. If you encounter any difficulties in the course of  
battery replacement, reinstall the original batteries and wait a few  
minutes for the backup power to recharge.  
If the batteries drain to the point where your handheld does not  
operate, it stores your data safely for about a month. In this case,  
there is enough residual energy in the batteries to store the data,  
but not enough to turn on your handheld. If your handheld does  
not turn on when you press the power button, you should replace  
the batteries immediately.  
If you leave drained batteries in your handheld for an extended  
period of time, you can lose all of the stored data. If this happens,  
replace the batteries and use the reset button to reset your  
handheld. (See “Resetting your handheld” later in this chapter for  
details.) After you reset your handheld, perform a HotSync  
operation to restore the data from your computer.  
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Resetting your handheld  
Under normal circumstances, you will not have to use the reset  
button. On rare occasions, however, your handheld may no longer  
respond to buttons or the screen. In this case, you need to perform a  
reset to get your handheld running again.  
Performing a soft reset  
A soft reset tells your handheld to stop what it’s doing and start over  
again. All records and entries stored in your handheld are retained  
with a soft reset. After a soft reset, the Welcome screen appears,  
followed by the General Preferences screen (to set time and date).  
To perform a soft reset:  
1. Unscrew the tip of the stylus to access the reset tool.  
2. Use the reset tool to gently press the reset button inside the hole on  
the back panel of your handheld.  
Tip:  
You can also use the tip of an unfolded paper clip (or  
similar object without a sharp tip).  
Reset  
button  
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Performing a warm reset  
A warm reset bypasses system extensions on your handheld, such as  
HackMaster hacks or system patches. Performing a warm reset  
enables you to uninstall a third-party application that may be causing  
a problem.  
To perform a warm reset:  
1. Hold down the Page Up button on the front panel of the handheld.  
2. While holding down the Page Up button, use the reset tool (or  
similar object without a sharp tip) to gently press the reset button.  
3. When the Palm Computing logo appears, release the Page Up  
button.  
Performing a hard reset  
With a hard reset, all records and entries stored in your handheld are erased.  
Never perform a hard reset unless a soft reset does not solve your problem.  
Note: You can restore any data previously synchronized with your  
computer during the next HotSync operation.  
To perform a hard reset:  
1. Hold down the power button on the front panel of the handheld.  
2. While holding down the power button, use the reset tool (or  
similar object without a sharp tip) to gently press the reset button.  
3. Release the power button.  
4. When a message appears on the handheld screen warning that you  
are about to erase all the data stored on your handheld, do one of  
the following:  
Press the top scroll button on the front panel of your handheld  
to complete the hard reset and display the Digitizer screen.  
Press any other button to perform a soft reset.  
Note: With a hard reset, the current date and time are retained.  
Formats Preferences and other settings are restored to their  
factory default settings.  
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To restore your data after a hard reset:  
1. Open Palm Desktop software.  
2. From the HotSync menu, choose Conduit Settings.  
3. From the User pop-up menu, select your user name.  
4. Select an application in the Conduit list.  
5. Click Conduit Settings.  
6. Select Macintosh overwrites handheld.  
Note:  
Changing the HotSync setting from the default affects  
only the next HotSync operation. Thereafter, the HotSync  
Actions revert to their default settings. To use a new  
setting on an ongoing basis, click Make Default.  
Thereafter, whatever you selected as the default setting is  
used when you perform a HotSync operation.  
7. Click OK.  
8. Repeat steps 4 through 7 to change conduit settings for other  
applications.  
9. Close the Conduit Settings dialog box.  
10. Perform a HotSync operation.  
Appendix A  
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Appendix B  
Troubleshooting Tips  
If you encounter a problem with your Visor handheld:  
Review this section to see if your problem is listed  
Check our web site at www.handspring.com for the latest  
technical support information  
Note: Thousands of third-party add-on applications have been  
®
written for Palm OS handhelds. Unfortunately, we are not  
able to support such a large number of third-party  
applications. If you are having a problem with a third-party  
application, please contact the developer or publisher of that  
software.  
Appendix B  
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Operating problems  
Problem  
Solution  
Try each of these in turn:  
My handheld won’t  
turn on.  
Adjust the contrast control.  
Make sure the batteries are installed  
properly.  
Replace the batteries.  
Perform a soft reset; see Appendix A.  
If your handheld still does not operate,  
try a hard reset; see Appendix A.  
I replaced the  
The battery warning message may appear  
immediately after replacing the batteries.  
Also, if you check the battery gauge in the  
Applications Launcher immediately after  
replacing the batteries, the gauge may start  
at “empty” and slowly rise to “full.” This is  
normal. It takes a few minutes for the  
battery gauge to accurately show the  
condition of the batteries.  
batteries, but I am  
still getting a low  
battery warning.  
My handheld keeps  
turning itself off.  
Your handheld is designed to turn itself off  
after a period of inactivity. This period can  
be set at one, two, or three minutes. Check  
the Auto-off setting. See “General  
preferences” in Chapter 9.  
My handheld is not  
making any sounds.  
Check the System Sound setting. See  
“General preferences” in Chapter 9.  
My handheld has  
frozen.  
Perform a soft reset. See “Resetting your  
handheld” in Appendix A.  
I don’t see anything  
on my handheld’s  
screen.  
Change the contrast settings.  
Replace the batteries.  
Perform a soft reset.  
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Tapping and writing problems  
Problem  
Solution  
When I tap the  
Calibrate the screen. See “Digitizer  
preferences” in Chapter 9.  
buttons or screen  
icons, it activates the  
wrong feature.  
When I tap the Menu Not all applications or screens have menus.  
Try changing to a different application.  
icon , nothing  
happens.  
I can’t get my  
handheld to  
recognize my  
handwriting.  
For your handheld to recognize hand-  
writing input with the stylus, you need  
to use Graffiti® writing. See “Using  
Graffiti writing to enter data” in  
Chapter 2.  
Make the Graffiti character strokes in  
the Graffiti writing area, not on the  
display part of the screen.  
Write Graffiti strokes for letters in the  
left-hand side, and the strokes for  
numbers in the right-hand side of the  
Graffiti writing area.  
Make sure that Graffiti is not shifted  
into extended or punctuation modes.  
See “Using Graffiti writing to enter  
data” in Chapter 2.  
See “Graffiti tips” in Chapter 2 for tips  
on increasing your accuracy when you  
write Graffiti characters.  
Appendix B  
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Application problems  
Problem  
Solution  
I tapped the Today  
button, but it does  
Your handheld is not set to the current date.  
Make sure the Set Date box in the General  
not show the correct Preferences screen displays the current  
date.  
date. See “General preferences” in Chapter  
9 for more information.  
I know I entered  
some records, but  
they do not appear in  
the application.  
Check the Categories pick list (upper-  
right corner of the screen). Choose All  
to display all of the records for the  
application.  
Check Security and make sure that the  
Private Records setting is set to Show  
private records.  
In To Do List, tap Show and check  
whether Show Only Due Items is  
selected.  
I am having  
If you cannot manually arrange the  
order of the memos in the list screen,  
check the Memo Preferences setting.  
Make sure that Sort by is set to Manual.  
problems listing  
memos the way I  
want to see them.  
If you choose to view your memos  
alphabetically on Palm Desktop  
software and then perform a HotSync®  
operation, the memos on your  
handheld still appear in the order  
defined in the Memo Preferences  
setting. In other words, the sort settings  
that you use with Palm Desktop  
software are not transferred to your  
handheld.  
I created an event in  
In the Week View, you cannot select  
Date Book Plus, butit overlapping events that have the same start  
doesn’t appear in the time. If you have two or more events with  
Week View.  
the same start time, choose the Day View  
for the particular day to see the overlapping  
events.  
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HotSync problems  
Problem  
Solution  
I cannot do a  
Perform a soft reset. See “Resetting  
your handheld” in Appendix A.  
HotSync operation;  
what should I check  
to make sure I am  
doing it correctly?  
Make sure the HotSync Manager is  
enabled. Open Palm Desktop software,  
from the HotSync menu, choose Setup.  
Make sure that the Enabled option is  
selected.  
Check the HotSync Manager Local  
Setup settings. Open Palm Desktop  
software, from the HotSync menu,  
choose Setup. Click the Serial Port  
Settings tab and make sure Local option  
is selected and that the Speed and Port  
settings match the port where you  
attached the cradle.  
Make sure the cradle is connected  
securely to your computer.  
Make sure your handheld is seated  
securely in the cradle.  
Make sure you installed the software  
that came with your handheld. You  
must install this software even if you  
upgraded from a Palm organizer.  
Make sure you are using the correct  
type of cradle. If your computer does  
not have a USB port, or is running  
MacOS 8.0 or earlier, you must use a  
serial cradle.  
I did a HotSync  
Make sure the correct options are  
selected in the Conduit Settings dialog  
box.  
operation, but one of  
my applications did  
not synchronize.  
Appendix B  
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I cannot launch the  
HotSync Manager.  
Make sure you are not running another  
program, such as America Online,  
CompuServe, or WinFax, that uses the  
port you selected in the Setup dialog  
box.  
Reinstall the Palm Desktop software.  
I tried to do a local  
HotSync operation,  
but it did not  
complete  
successfully.  
Try each of these in turn:  
Make sure the HotSync Manager is  
enabled. Open Palm Desktop software,  
from the HotSync menu, choose Setup.  
Make sure that the Enabled option is  
selected.  
Check the HotSync Manager Local  
Setup settings. Open Palm Desktop  
software, from the HotSync menu,  
choose Setup. Click the Serial Port  
Settings tab and make sure Local option  
is selected and that the Speed and Port  
settings match the port where you  
attached the cradle.  
Check the cable connection between the  
cradle and the port on your computer.  
Make sure you installed the software  
that came with your handheld. You  
must install this software even if you  
upgraded from a Palm organizer.  
Make sure you selected your user name  
in Palm Desktop software before  
beginning the HotSync operation.  
Make sure you are not running another  
program, such as America Online or  
CompuServe that uses the port you  
selected in the Setup dialog.  
Make sure your handheld is seated in  
the cradle correctly.  
Perform a soft reset. See “Resetting  
your handheld” in Appendix A.  
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Check the following on your computer:  
I tried to do a modem  
HotSync operation,  
but it did not  
complete  
successfully.  
Make sure your computer is turned on  
and that it does not shut down  
automatically as part of an energy-  
saving feature.  
Make sure the modem connected to your  
computer is turned on and is connected  
to the outgoing phone line.  
Make sure the HotSync Manager is  
enabled. Open Palm Desktop software,  
from the HotSync menu, choose Setup.  
Make sure that the Enabled option is  
selected.  
Check the HotSync Manager Modem  
Setup settings. Open Palm Desktop  
software, from the HotSync menu,  
choose Setup. Click the Serial Port  
Settings tab and make sure the Modem  
Setup option is selected and that the  
Modem and Port settings match your  
computer modem.  
Make sure the modem you are using  
with your handheld has an on-off switch.  
Your handheld cannot “wake up” a  
modem that has an auto-off feature.  
Make sure the modem is connected  
properly to a port on your computer and  
is connected to the incoming phone line.  
You may need to select a different  
Modem Type or enter a custom Setup  
String. Most modems have a Setup  
String that causes them to send initial  
connection sounds to a speaker. You can  
use these sounds to check the modem  
connection.  
Appendix B  
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Check the following on your computer:  
(continued)  
I tried to do a modem  
HotSync operation,  
but it did not  
complete  
successfully.  
(continued)  
Make sure you are not running another  
program, such as WinFax, CompuServe,  
or America Online, that uses the serial  
port you selected in the Setup dialog box.  
Make sure your modem resets before  
you try again. (Turn off your modem,  
wait a minute, then turn it back on.)  
Check the following on your handheld:  
Confirm that the telephone cable is  
securely attached to your modem.  
Make sure the dialing instruction dials  
the correct phone number.  
If you need to dial an outside line prefix,  
make sure you selected the Dial Prefix  
option on your handheld and entered the  
correct code.  
If the telephone line you are using has  
Call Waiting, make sure you selected the  
Disable call waiting option under  
Modem Sync Phone Setup on your  
handheld and entered the correct code.  
Make sure the telephone line you are  
using is not noisy, which can interrupt  
communications.  
If you are using an external modem,  
make sure your modem resets before  
you try again. (Turn off your modem,  
wait a minute, then turn it back on.)  
Check the batteries in your modem and  
replace them if necessary.  
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Beaming problems  
Problem  
Solution  
I cannot beam data to  
another Palm OS  
handheld.  
Confirm that your handheld and the  
other Visor handheld are between ten  
centimeters (approximately 4") and one  
meter (approximately 39") apart, and  
that the path between the two devices is  
clear of obstacles. Beaming distance to  
other Palm OS handhelds may be  
different.  
Check the General Preferences screen  
and make sure the Beam Receive setting  
is on.  
Move your handheld closer to the  
receiving device.  
Perform a soft reset. See “Performing a  
soft reset” in Appendix A for more  
information.  
When someone  
Your handheld requires at least twice  
the amount of memory available as the  
data you are receiving. For example, if  
you are receiving a 30K application, you  
must have at least 60K free.  
beams data to my  
handheld, I get a  
message telling me it  
is out of memory.  
Perform a soft reset. See “Performing a  
soft reset” in Appendix A for more  
information.  
Appendix B  
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Password problems  
Problem  
Solution  
I forgot the  
You can use Security to delete the  
password, and my  
handheld is not  
locked.  
password. If you do this, your handheld  
deletes all entries marked as private. You  
can, however, perform a HotSync operation  
before you delete the password: the HotSync  
process backs up all entries, whether or not  
they are marked private. In this case, the  
following procedure restores your private  
entries and lets you access them:  
1. Use the Palm Desktop software and  
the cradle to synchronize your data.  
2. Tap Forgotten Password in Security  
to remove the password and delete  
all private records.  
3. Perform a HotSync operation to syn-  
chronize your data and restore the  
private records by transferring them  
from your computer to your  
handheld.  
I forgotthe password  
and my handheld is  
locked.  
If you assign a password and lock your  
handheld, you must perform a hard  
reset to continue using your handheld.  
See “Performing a hard reset” in  
Appendix A for more information.  
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Technical support  
If you cannot solve your problem after reviewing the sources  
listed at the beginning of this appendix, check our web site  
www.handspring.com for the latest technical support information.  
Before requesting support, please experiment a bit to reproduce and  
isolate the problem. When you do contact support, please be ready to  
provide the following information:  
The name and version of the operating system you are using  
The actual error message or state you are experiencing  
The steps you take to reproduce the problem  
The version of handheld software you are using and available  
memory  
To find version and memory information:  
1. Tap the Applications icon  
2. Tap the Menu icon  
3. Tap App, and then tap Info.  
.
.
Note: Thousands of third-party add-on applications have been  
written for Palm OS handhelds. Unfortunately, we are not able  
to support such a large number of third-party applications. If  
you are having a problem with a third-party application, please  
contact the developer or publisher of that software.  
4. Tap Version to see version numbers, and tap Size to see the amount  
of free memory, in kilobytes.  
Appendix B  
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Appendix C  
Non-ASCII Characters  
for Login Scripts  
The following information enables you to create custom login scripts  
that require non-ASCII characters. It is provided for advanced users  
who understand the use and requirements of such characters in a  
custom login script.  
Use of ^char  
You may use the caret ( ^ ) to transmit ASCII command characters. If  
you send ^char, and the ASCII value of char is between @ and _, then  
the character is automatically translated to a single-byte value  
between 0 and 31.  
For example, ^M is converted to a carriage return. If char is a value  
between a and z, then the character sequence is translated to a single-  
byte value between 1 and 26. If char is any other value, then the  
character sequence is not subject to any special processing.  
For example, the string “Joe^M” transmits Joe, followed by a carriage  
return.  
Carriage return and line feed  
You may include carriage return and line feed commands as part of  
the login script, when entered in the following format:  
<cr>  
<lf>  
Sends or receives a carriage return  
Sends or receives a line feed  
For example, the string “waitfor Joe<cr><lf>” waits to receive Joe  
followed by a carriage return and line feed from the remote computer  
before executing the next command in the script.  
Appendix C  
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Literal characters  
The backslash ( \ ) character defines that the next character is  
transmitted as a literal character, and is not subject to any special  
processing ordinarily associated with that character.  
Examples:  
\^  
\<  
\\  
Includes a caret as part of the string  
Includes a < as part of the string  
Includes a backslash as part of the string  
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Warranty and  
Other Product Information  
Handspring, Inc.  
Limited Warranty  
HARDWARE: Handspring, Inc. (“Handspring”), warrants to the original end user  
(“Customer”) that this product will be free from defects in workmanship and materials,  
under normal intended use, for one year from the date of original purchase from Hand-  
spring. Handspring's sole obligation under this express warranty shall be, at Hand-  
spring's option and expense, to replace the product or part with a comparable product  
or part, repair the product or part, or if neither repair nor replacement is reasonably  
available, Handspring may, in its sole discretion, refund to Customer the purchase price  
paid for the product or part. Replacement products or parts may be new or recondi-  
tioned. Handspring warrants any replaced or repaired product or part, and any hard-  
ware upgrade to which Customer is entitled under an agreement between Customer  
and Handspring, for a period of ninety (90) days from shipment, or through the end of  
the original warranty, whichever is longer. All products or parts that are replaced be-  
come the property of Handspring.  
Accessory products, as listed in the applicable Handspring catalogue, are not covered  
under this Limited Warranty. Handspring shall not be responsible for Customer's soft-  
ware, firmware, information, or memory data contained in, stored on, or integrated  
with any products returned to Handspring for repair, whether under warranty or not.  
SOFTWARE: Handspring warrants to Customer that the Desktop organizer software  
licensed from it will perform in substantial conformance to their program specifications,  
for a period of ninety (90) days from the date of original purchase from Handspring.  
Handspring warrants the media containing software against failure during the warran-  
ty period. No updates are provided. Handspring does not provide any warranty for any  
third party applications software that is licensed to Customer by the third party. Hand-  
spring's sole obligation with respect to this express warranty shall be (at Handspring's  
discretion) to refund the purchase price paid by Customer for any defective software  
product, or to replace any defective media with software which substantially conforms  
to applicable Handspring published specifications. Handspring makes no warranty or  
representation that its software products will meet Customer's requirements or will  
work in combination with any hardware or applications software products provided by  
third parties, that the operation of the software products will be uninterrupted or error  
free, or that all defects in the software products will be corrected.  
OBTAINING WARRANTY SERVICE: Customer must contact Handspring within the  
applicable warranty period to obtain warranty service authorization. Dated proof of  
original purchase from Handspring will be required. Handspring is not responsible for  
Customer products or parts received without a warranty service authorization. In the  
United States, Handspring may ship a replacement product or part prior to receiving  
the original product or part (“advance exchange”). If advance exchange is not available,  
then the repaired product or part will be shipped as soon as reasonably possible, which  
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part. Repaired or replacement products will be shipped to Customer at Handspring's  
expense. The repair and replacement process for products or parts in locations outside  
of the United States will vary depending on Customer's location.  
Warranty and Other Product Information  
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Products or parts shipped by Customer to Handspring must be sent prepaid and pack-  
aged appropriately for safe shipment, and it is recommended that they be insured or  
sent by a method that provides for tracking of the package. When an advance exchange  
is provided and Customer fails to return the original product or part to Handspring  
within thirty (30) days from the date the warranty service authorization is issued, Hand-  
spring will charge Customer the then current published catalogue price of such product  
or part.  
WARRANTIES EXCLUSIVE: IF THIS PRODUCT DOES NOT OPERATE AS WAR-  
RANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WAR-  
RANTY SHALL BE REPLACEMENT OR REPAIR OF THE PRODUCT OR PART OR  
REFUND OF THE PURCHASE PRICE PAID, AT HANDSPRING'S OPTION. TO THE  
FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REME-  
DIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS,  
OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF  
LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR  
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SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON  
INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED BY HAND-  
SPRING and ITS SUPPLIERS. HANDSPRING NEITHER ASSUMES NOR AUTHORIZ-  
ES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN  
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF  
ITS PRODUCTS.  
HANDSPRING AND ITS SUPPLIERS SHALL NOT BE LIABLE UNDER THIS WAR-  
RANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DE-  
FECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED  
BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER IN-  
STALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR, OR  
MODIFY THE PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE  
INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS, OR  
ACTS OF GOD. THIS WARRANTY DOES NOT COVER PHYSICAL DAMAGE TO  
THE SURFACE OF THE PRODUCT, INCLUDING CRACKS OR SCRATCHES ON  
THE LCD TOUCHSCREEN OR OUTSIDE CASING. THIS WARRANTY DOES NOT  
APPLY WHEN THE MALFUNCTION RESULTS FROM THE USE OF THIS PRODUCT  
IN CONJUNCTION WITH ACCESSORIES, OTHER PRODUCTS, OR ANCILLARY OR  
PERIPHERAL EQUIPMENT AND HANDSPRING DETERMINES THAT THERE IS  
NO FAULT WITH THE PRODUCT ITSELF. THIS WARRANTY DOES NOT APPLY TO  
ANY MALFUNCTION OR FAILURE OF THE PRODUCT OR PART DUE TO ANY  
COMMUNICATION SERVICE CUSTOMER MAY SUBSCRIBE TO OR USE WITH THE  
PRODUCT.  
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, HAND-  
SPRING ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY,  
WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR IN-  
CIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF  
ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF  
INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PER-  
FORMANCE, FAILURE, OR INTERRUPTION OF THIS PRODUCT, EVEN IF HAND-  
SPRING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND  
LIMITS ITS LIABILITY TO REPLACEMENT, REPAIR, OR REFUND OF THE PUR-  
CHASE PRICE PAID, AT HANDSPRING'S OPTION. THIS DISCLAIMER OF LIABIL-  
ITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED  
HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.  
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NOTICE TO CONSUMERS: Some countries, states, or provinces do not allow the ex-  
clusion or limitation of implied warranties or the limitation of incidental or consequen-  
tial damages for certain products supplied to consumers, or the limitation of liability for  
personal injury, so the above limitations and exclusions may be limited in their applica-  
tion to you. When the implied warranties are not allowed to be excluded in their entire-  
ty, they will be limited to the duration of the applicable written warranty. This warranty  
gives you specific legal rights which may vary depending on local law.  
GOVERNING LAW: This Limited Warranty shall be governed by the laws of the State  
of California, U.S.A. as such laws are applied to agreements entered into and to be per-  
formed entirely within California between California residents and by the laws of the  
United States, excluding its conflicts of laws principles and excluding the United Na-  
tions Convention on Contracts for the International Sale of Goods.  
Warranty and Other Product Information  
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Handspring, Inc.  
End User Software License Agreement  
THIS PRODUCT CONTAINS SOFTWARE, THE USE OF WHICH IS LICENSED BY  
HANDSPRING, INC. AND ITS SUPPLIERS (COLLECTIVELY, “HANDSPRING”), TO  
ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW.  
SOFTWARE LICENSE: Handspring grants you a nonexclusive license to use the ac-  
companying software program(s) (the “Software”) subject to the terms and restrictions  
set forth in this End User Software License Agreement (“License Agreement”). You are  
not permitted to lease or rent, distribute or sublicense the Software or to use the Soft-  
ware in a time-sharing arrangement or in any other unauthorized manner. Further, no  
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The Software is licensed to be used solely on or in connection with Handspring prod-  
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Notwithstanding any other provision of this License Agreement, this License Agree-  
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Portions of the Software are licensed to Handspring, and from Handspring to you, pur-  
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EXPORT RESTRICTIONS: You agree that you will not export or re-export the Soft-  
ware or accompanying documentation (or any copies thereof) or any products utilizing  
the Software or such documentation in violation of any applicable laws or regulations  
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UNITED STATES GOVERNMENT LEGEND: If you are acquiring the Software on be-  
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software” and “commercial computer software documentation”, as such terms are used  
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Acknowledgments  
We would like to thank the following developers whose contributions were an integral  
part of the Handspring product:  
C.E. Steuart Dewar  
Pimlico Software, Inc.  
www.gorilla-haven.org/pimlico  
Darren Beck  
Code City  
www.codecity.com.au  
Rick Huebner  
www.probe.net/~rhuebner/index.html  
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Date Book 50  
Index  
A
Accented characters  
Graffiti writing 32  
onscreen keyboard 34  
Add-on applications 40–43  
Address Book  
*If Found Call* entry 112  
adding custom fields 115  
business card for beaming 167  
categorizing records 66  
conduit for synchronizing 174  
creating records 59, 111–112  
deleting records 62  
displaying category 115  
displaying data in the Address  
List 114  
finding records 70  
fonts 78  
menus 114  
notes for records 77  
opening 52  
To Do List 53  
saving deleted records 62  
Auto-off delay 194  
overview 52  
pressing button to beam  
information 169  
private records 75  
sorting records 74  
Alarm  
Backup. See HotSync  
installing 10  
preset 94, 106  
reminder 106  
setting 84  
gauge 13  
sound 94, 106, 194, 220  
for untimed events 85  
Alphabet  
Graffiti writing 28  
onscreen keyboard 12, 18  
Anniversaries. See Repeating events  
Application buttons 6, 13, 51, 52, 53,  
54, 169, 186  
Beaming information 167–169  
location of IR port 9  
pen stroke to activate 187  
problems with 227  
Birthdays. See Repeating events  
Bold font for text 78  
Brightness Control 7  
Business card for beaming 167  
Applications  
Address Book 52  
beaming 167–168  
Calculator 55  
Index  
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Buttons preferences 186  
C
Calculator  
Advanced mode 124  
Area view 132  
Basic mode 123  
buttons explained 123–124,  
125–133  
Finance view 127  
Length view 131  
Logic view 129  
Math view 125  
memory 123  
menus 135  
opening 55, 123  
overview 55  
recent calculations 55, 124  
selecting mode 123  
Statistics view 129  
Trigonometry view 126  
Volume view 133  
Weight/Temp view 130  
Calibration 11, 192, 221  
Call Waiting, disabling 181, 200  
Calling card, using in phone  
settings 181, 200  
See also HotSync  
deleting from Date Book 62, 86  
Capital letters (Graffiti writing) 29  
Caring for the handheld 213  
Categories  
application 37–38  
assigning records to 66–67  
beaming 167–168  
creating 68  
default 66  
Cover 8  
displaying 67, 115, 222  
folders for e-mail 158  
merging 69  
connecting to computer 9, 22  
for local HotSync operations 64,  
65  
serial 22  
USB 23  
renaming 69  
using in Applications  
Launcher 38  
Chain calculations 124  
Characters, Graffiti 25  
Check boxes 12  
Creating  
Address Book entries 111–112  
categories 37–38, 68  
CityTime  
adding cities 137  
Page 248  
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currency symbols 142  
custom fields in Address  
Book 115  
Date Book events 80  
e-mail 148–150  
Expense items 139  
memos 121  
notes for records 77  
records 59  
creating records 59, 80–84  
To Do List items 116  
Currency  
Month view 90  
default 144  
defining 142  
for Expense items 141, 142  
Current date 21, 222  
Current time 13  
displaying in Date Book 88  
setting 21  
Customizing  
purging records 63  
selecting dates 82  
categories 69  
selecting default 102  
start time for Day view 94, 104  
Sunday or Monday to start  
switching views 88  
Week view 88, 193, 222  
currencies and symbols 142  
fields in Address Book 115  
HotSync settings 174  
See also Preferences  
Cutting text 61  
Cycling through views 51, 52, 53, 54  
Date Book Plus  
Daily Journal 100  
floating events 97  
List View 97  
menus 102  
D
Daily  
calendar 80–84  
events. See Repeating events  
Journal 100  
Data  
entry. See Entering data  
transfer. See HotSync  
transmitting to other handhelds.  
See Beaming  
information  
Expense item 140  
setting current 21, 222  
showing in Mail list 159  
To Do List record due 118  
Day (Date Book view) 80, 93, 105  
Decimal point 193  
Date Book  
adding Address Book data to  
records 72–73  
alarm 84  
changing event time 84  
changing event to untimed 83  
changing repeating events 86  
conduit for synchronizing 174  
Default  
categories 66  
Index  
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currency in Expense 144  
settings. See Preferences  
Deleted  
data, saving in archive files 62  
e-mail, recovering 157  
Deleting  
applications 40, 42  
Desktop software 43  
e-mail 157  
Graffiti characters 27  
passwords 45  
records 62  
service templates 207  
text 61  
problems with 221  
using the computer keyboard 35  
See also Purging records  
Delivering e-mail 151, 154  
Desktop E-Mail application  
managing 145–166  
support of Mail features 151  
Desktop software 22–23  
configuring mail 146  
for entering data 19  
removing 43  
adding Address Book data to  
creating records 59, 139  
defining new currency 142  
menus 144  
saving deleted data to an archive  
file 62  
system requirements 4  
upgrading 4  
See also PIM  
overview 57  
Digitizer 11, 192, 221  
Display, contrast (brightness)  
control 7  
receipt details 140  
DNS (Domain Naming System) 204  
Docking station. See Cradle  
Double-booked events 91  
Draft e-mail 155  
vendor 141  
F
Dragging  
memos into other  
applications 54  
stylus to activate features 187  
using the stylus 11  
Filters for e-mail 161–165  
Finding  
applications, using Graffiti  
writing 14  
e-mail addresses 150–151  
E
Editing  
information in  
records 60–61  
unsent e-mail 154  
E-mail addresses  
applications 69–73  
phone numbers 72–73  
using the Find application 71  
Page 250  
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Floating events 97  
Folders for e-mail 158  
Fonts 78  
Hiding  
Formats preferences 192  
Frozen handheld 220  
HotSync  
buttons preferences 188  
G
Games 42, 194  
General preferences  
alarm sounds 194  
auto-off delay 194  
system sounds 194  
Glossary. See Graffiti ShortCuts  
Graffiti  
accented characters 32  
alphabet 25, 28  
basic concepts 25  
capital letters 29  
Command stroke 16  
defined 17  
Giraffe game for practicing 42  
how to write characters 26  
menu commands 15  
moving the cursor 33  
numbers 29  
online Help 61, 186  
problems using 221  
punctuation marks 30  
ShortCuts for entering data 33,  
210–211  
I
Icons  
symbols 31  
tips 27  
writing 25–34  
writing area 6, 26  
Idle timeout of ISP or server  
H
Handheld  
Ignoring e-mail. See Filters for e-mail  
Importing data 20, 35–36  
Inbox 158  
battery door 9  
battery installation 10  
contrast control 7  
cover 8  
Infrared  
HotSync operations 175–178  
port 175  
requirements for computer 175  
Infrared port. See IR port  
Hard reset 216  
Header information (e-mail) 147, 149  
Help  
Graffiti 61  
Index  
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Installing  
applications 40–42  
M
batteries 10  
BCC (blind carbon copy) 151,  
152  
conduit to install  
applications 174  
Desktop software 23  
Mail. See Mail, desktop  
configuration  
closing 147  
confirm delivery 151, 154  
confirm read 151, 154  
creating 148–150  
deleting e-mail 157  
filing e-mail 156  
filtering options 160–165  
folders 158  
International characters  
Graffiti writing 32  
onscreen keyboard 34  
IP address 202, 204  
IR port 9  
See also Beaming information  
IR. See Infrared  
Items. See To Do List or Expense  
menus 166  
opening 146  
K
recovering deleted 157  
replying to e-mail 149  
sending 154  
sorting 159  
Keyboard  
computer 35  
onscreen 12, 34, 187  
L
Letters  
font style 78  
Graffiti 25, 28  
viewing e-mail 146  
onscreen keyboard 34  
Linking  
with desktop software. See  
HotSync  
Maintenance information 213  
List (Date Book Plus view) 97  
List, in Applications Launcher 38  
Locking  
handheld with a password 46,  
187, 209  
categorizing records 66  
deleting records 62  
dragging memos into other  
applications 54  
fonts 78  
menus 122  
opening 54  
overview 54  
records. See Security  
Login scripts 205, 231  
Looking up Address Book data  
to add to other records 72–73  
scrolling in Address List 70  
to add to e-mail  
addresses 150–151  
Looking up. See Finding  
Lost handheld, contact for 112  
Lost records 222  
private records 75  
Page 252  
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reviewing memos 121  
sorting records 74, 222  
See also Notes  
TCP/IP 195  
Memory  
amount of free 229  
for beaming 227  
Numbers  
Calculator 123  
regaining 63  
Memos. See Memo Pad  
Menus 14–16, 221  
Address Book 114  
choosing 15  
command equivalents (Graffiti  
writing) 15  
pen stroke to open 187  
Date Book 92, 102  
Edit menu 60–61  
Expense 144  
Mail 166  
Memo Pad 122, 135, 138  
menu bar 12, 14  
Network Preferences 208  
To Do List 120  
Modem  
Date Book 50  
HotSyncoperations via 178–182,  
225–226  
Modem port 179  
Mail 146  
Memo Pad 54  
To Do List 53  
Monday, to start week 193  
Month (Date Book view) 90, 93  
Moving  
Outbox 154, 158  
Overlapping events 91  
Owner preferences 209  
Date Book events 84  
the cursor (Graffiti writing) 33  
Multi-day events. See Repeating  
events  
N
Network  
connecting 201  
connection type 203  
idle timeout 203  
login scripts 205  
password 197  
phone settings 198  
preferences 198–209  
primary DNS 204  
secondary DNS 204  
selecting service 195  
forgotten 47, 228  
Pasting text 61  
Payment, Expense item 141  
Pen. See Stylus  
Personal information managers. See  
PIM  
Phone Lookup 72–73  
Phone numbers  
Index  
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selecting for Address List 114  
selecting types 113  
Phone settings for ISP or dial-in  
server 198–201  
Receipts, recording in Expense 140  
information  
Pick lists 12  
PIM (personal information manager)  
using with handheld 24  
Pointer. See Stylus  
Ports  
IR on handheld 175  
Ports. See USB, port and Serial port  
Power button 7  
PPP 202  
PRC (application file extension) 40  
Preferences 20  
Buttons 186  
choosing 39  
Digitizer 192  
Memo Pad 121  
Formats 192  
General 193  
HotSync buttons 188  
Network 198–209  
Owner 209  
sorting 74  
ShortCuts 210  
Primary DNS 204  
Printing  
deleted e-mail 157  
Recurring events  
records from applications 22  
Prioritizing To Do List records 116,  
120  
Priority of delivery (e-mail) 152  
Private records  
Reminder. See Alarm  
displaying and creating 75, 222  
lost with forgotten password 47  
See also Security  
Desktop software 43  
Renaming categories 69  
Repeating events  
deleting from Date Book 62  
Rescheduling events 84  
Resetting handheld  
hard reset 216  
Profiles 182  
Punctuation marks  
Graffiti writing 30  
onscreen keyboard 34  
Purging  
deleted e-mail 158  
records 63  
See also Deleting  
location of reset button 9, 215  
soft reset 215  
Retrieving e-mail. See Filters for  
e-mail  
R
Range of times in Day view 94, 104  
Reading e-mail on handheld 146  
Page 254  
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S
Saving  
data 37, 59, 62  
draft e-mail 155  
Scheduling events 80–84  
Screen  
Stand. See Cradle  
backlight 7  
blank 220  
brightness control 7  
calibrating 11, 192  
caring for 213  
contrast control 7  
touching 6  
Scroll bar 13  
Scroll buttons 6  
feature 186  
Searching. See Finding  
Secondary DNS 204  
Security 44–47  
changing password 45  
deleting password 45  
displaying owner’s name 209  
forgotten password 47  
locking the handheld 46  
private records 75  
Selecting  
Sunday, to start week 193  
Symbols  
Synchronizing data. See HotSync  
System conduit 174  
date for event 82  
e-mail to be synchronized. See  
Filters for e-mail  
Book 113  
text 60, 61  
T
Sending  
data. See Beaming information  
e-mail 148–150, 154  
Serial port 9, 178, 225, 226  
Service templates 202, 207  
Service, selecting for network 195  
Settings. See Preferences  
ShortCuts  
cutting 61  
entry. See Entering data  
finding 69  
fonts for 78  
backing up 174  
managing 210–211  
menu commands 15  
predefined 34  
importing data from files 35  
selecting all 61  
Thousands separator 193  
Time  
using 33  
Showing dates in Mail list 159  
Signature for e-mail 153–154  
Soft reset 215  
Index  
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alarm setting 84  
format 193  
setting current 21  
setting event 80  
start and end for Date Book Day  
view 94, 104  
Turning on handheld  
Time bars in Date Book 93, 105  
Time stamps 100  
Tips, online 16  
To Do List  
Uninstalling Desktop software 43  
adding Address Book data to  
records 72–73  
categorizing records 66, 107, 120  
checking off items 99, 117  
completed items 119  
completion date 119  
conduit for synchronizing 174  
creating items in Date Book  
Plus 99  
creating records 59, 116  
deleting records 62  
due date 118, 119, 120  
fonts 78  
menus 120  
notes for records 77  
opening 53  
overview 53  
prioritizing records 116, 120  
private records 75  
V
purging records 63, 119  
sorting records 74  
viewing items in Date Book  
Plus 95, 97  
W
Week (Date Book view) 88–89, 193,  
Today. See Current date  
Tracking events 100  
Transferring data. See HotSync  
Transmitting data. See Beaming  
information  
view) 95  
Writing area 6  
Writing. See Entering data  
Truncating e-mail 165  
Turning off handheld  
automatically 194  
Y
Year (Date Book Plus view) 96  
pen stroke for 187  
Page 256  
Index  
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