Haier Dishwasher HDB24VA User Manual

Built-In Dishwasher  
Lave-Vaisselle Encastrable  
Lavaplatos Empotrable  
(HDB24EA)  
User Manual  
Model # HDB24EA, HDB24VA  
Guide de lUtilisateur  
Modéle # HDB24EA, HDB24VA  
Manual del Usuario  
Para Modelo de # HDB24EA, HDB24VA  
I
I
Quality Innovation Style  
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then 2 weeks. This could be explosive and can explode under certain  
circumstances. If this is the case, turn on all the hot faucet and let the hot water  
run for a few minutes before using this appliance. This will let the trapped  
hydrogen escape. To avoid an accident, as hydrogen gas is flammable and can  
explode, do not turn on an electric appliance, smoke, light a match/ lighter or  
use a flame.  
20. Do not repair or replace any part of the appliance or attempt any servicing  
unless specifically recommended in the user-repair instructions that you  
understand and have skills to carry out.  
21. To reduce the risk of electric shock or fire, do not use extension cords or  
adapters to connect the unit to electrical power source.  
22. Do not wash any heat sensitive or any other items that are not designed for  
automatic dishwasher. Items not dishwasher safe could become deformed or  
melt and create a potential fire hazard.  
23. Do not use this dishwasher outdoors.  
24. Do not leave the dishwasher door open to dry dishware while children are  
around the counter. Close supervision and observation needed when  
children are around the dishwasher.  
25. Do not abuse, sit on or stand on the door or dish rack of the dishwasher.  
26. Do not touch the heating element during or immediately after use,  
it may be very hot.  
27. Load sharp objects such as knives and forks upside down to reduce the risk of  
cut type injuries.  
28. Do not wash plastic items unless they are marked dishwasher safe. Check the  
manufacturers recommendations for items not marked.  
29. Do not load sharp items near the door; you could damage the door seal.  
30. When removing an old dishwasher from service or discarding it, remove the  
front door.  
31. Disconnect electrical power and water inlet hose to dishwasher before servicing.  
SAVE THESE INSTRUCTIONS  
FOR FUTURE USE  
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Table Of Contents  
PAGE  
SAFETY INSTRUCTIONS  
Knowing Your Dishwasher  
Using Your Dishwasher  
Dishwasher Safe or Hand Wash  
Care & Cleaning Of Your Dishwasher  
Troubleshooting  
1-2  
4-6  
7-16  
17-19  
20  
21-24  
25  
Warranty  
Thank you for using our Haier product.  
This easy-to-use manual will guide you  
in getting the best use of your  
dishwasher.  
Model number  
Serial number  
Date of purchase  
Remember to record the model and  
serial number. They are on a label on  
the door of the dishwasher.  
Staple your receipt to your manual.  
You will need it to obtain warranty service.  
DANGER  
Risk of child entrapment. Before throwing away your old appliance,  
remove the door so that children may not easily become trapped inside.  
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Knowing Your Dishwasher  
Parts and Features  
10  
1
11  
12  
2
3
4
13  
5
6
14  
7
8
9
1. Top rack  
2. Bottom rack  
10. Upper Wash Sprayer  
(only in HDB24VA)  
11. Spray tower  
12. Lower spray arm  
13. Overfill protection float  
14. Heating element  
3. Water inlet opening (in tub wall)  
4. Silverware basket  
5. Rack bumper  
6. Model and serial number label  
7. Detergent dispenser  
8. Rinse aid dispenser  
9. Vent  
15. 4 Adjustable leveling legs  
(not shown)  
4
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(Front view with door closed)  
HD B2  
4
EA  
O
N
HEATED  
D
RY  
O
FF  
(HDB24EA)  
4
1
2
3
(HDB24EA)  
1. Heat dry [on/ off]  
2. Door handle  
3. Cycle selector knob  
4. Air Vent  
5
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(Front view with door closed)  
(HDB24VA)  
4
1
2
3
5
6
(HDB24VA)  
1. Hi-Temp Wash  
2. Heated Dry  
3. Hi-Temp Rinse  
4. Door Handle  
5. Cycle Selector Knob  
6. Air Vent  
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Using Your Dishwasher  
Dishwasher Control Panel  
HDB24EA  
Heated Dry button:  
• Press “Heated Dry” button to turn  
the feature “ON” or “OFF”.  
Door latch  
To lock the door, push the door with light force  
until you hear the “click”.  
To unlock the door, squeeze the door latch and  
pull towards you.  
Cycle selector knob  
To select a wash cycle, turn the knob  
"CLOCKWISE" to your desired setting  
by matching the knob "Pointer"  
symbol to the cycle. Once both are  
lined up, the wash process begins.  
Warning: The wash selector knob is designed to work only in a  
clockwise direction. DO NOT turn the knob "COUNTER  
CLOCKWISE." Turning in a counter clockwise direction may  
cause damage to the wash selector.  
Selecting wash cycles  
• Select the appropriate cycle based on the load and soil level. For your  
convenience, the dishwasher has Prewash, Pots & Pans, Heavy Normal,  
and Rinse & Hold wash cycles that you can select from.  
Prewash  
This is used for an extremely heavy soiled load.  
Pots & Pans Wash Cycle  
This cycle is used for heavily soiled pots & pans, hard to clean  
cookware, dishware, silverware and glassware items with dried-on or  
baked-on soils.  
Note: This cycle may not remove burned-on foods.  
Heavy  
• Use this cycle for a fully loaded and a heavily soiled load.  
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Normal Wash Cycle:  
This cycle is used for normal amount of soiled dishware, glassware and  
silverware.  
Rinse & Hold Cycle:  
This cycle is used for rinsing partial loads that will be washed later  
Note: Do not use detergent or Heated Dry feature with the Rinse & Hold  
cycle.  
Dry/ Plate Warmer Cycle:  
To use plate warmer feature, fill the racks with clean, dry plates. Turn the  
control knob to dry and put the Heated Dry to the “on” position. When  
the cyle is complete, the dishes will be warm and ready for serving.  
Warning: Handle with care for some plates may be too hot to handle  
with bare hands.  
Heated dry option  
• Activating this option will turn on the heating element to hasten the  
drying process.  
HDB2 4 VA  
Heated Dry button:  
• Activating this will turn on the heating element to hasten the drying  
process. This needs to be “on” when using plate warmer feature.  
Hi-Temp Wash button:  
• Activating this will raise the temperature of the water above 140˚F  
before the main wash. This is mostly used for greasy/ oily loads.  
Hi-Temp Rinse button:  
• Activating this feature will raise the temperature of the water to above  
140˚F before the last rinse cycle. This will help to dry the dishes faster  
and will reduce water stain.  
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Wash process  
1. Load all the items in the racks and silverware basket as needed.  
Note: Covering the spray tower will affect the cleaning of the wash  
load. The spray arm must be able to properly rotate freely. Make  
sure that the pot handles and other like items do not interfere with  
the rotation.  
2. Pour the proper amount of detergent into the detergent dispenser.  
3. Close the door until you hear it click shut.  
4. If you need to use the “Heat dry” option, you must do so before setting  
the wash cycle.  
Note: This option must not be selected with Rinse & hold cycle.  
5. Select the desired wash cycle. The wash process will begin at this time.  
Warning: Keep children away from the machine when the door is  
opened because the moist hot air exiting out of the door may  
cause harm.  
Pausing a wash cycle  
If you need to pause the dishwasher in the middle of the cycle to add or  
remove any items:  
1. Open the door by squeezing the door latch slowly.  
Note: Be careful moist hot air may rise out of the dishwasher.  
2. Add or remove items. Once you have finished adding or removing,  
simply close the door.  
3. The washing cycle will now be resumed.  
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Open door protection  
Dishwasher will stop automatically if the door is opened during the  
operation. Once the door is closed the cycle will resume automatically.  
Preparing to Wash Dishes  
To get best results, practice the following before you put dishware in the  
dishwasher:  
• Discard big chunks of food from the plate before loading.  
Remove sticky foods and loosen burned-on foods before loading.  
• Empty liquids such as juice, soup, soda, coffee or tea from glasses and  
cups before loading.  
Rinse off acid based liquid, such as vinegar or lemon juice right a way.  
Failure to do so may cause discoloration to plates, food containers and  
internal cabinet.  
It is not necessary to rinse the dishes before loading the dishwasher.  
Food particals in the dishwasher will be disposed of by the built-in food  
disposal.  
Tips to avoid stains and films  
The following suggestions are recommended  
to prevent stains and films  
on dishware and utensils:  
• Some citric based food products, coffee,  
tea and iron deposits in water can cause  
a yellow or brown film on the inside  
surface if left for a long time period.  
You must check water hardness to  
measure the amount of detergent needed to wash. If water is extremely  
hard, then it may be causing stains on items. You may need to use a  
water softener.  
• Do not overload the dishwasher.  
• Use the recommended water temperature to wash dishware.  
• Do not use too little detergent.  
• Do not use old or damp powder detergent.  
• Do not load aluminum utensils improperly. Aluminum utensils can cause  
gray or black marks to appear on porcelain utensils if they are touching  
during wash cycle.  
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Loading the lower & upper rack  
(upper rack)  
Note: Do not wash any heat sensitive or any other items that are not  
designed for automatic dishwasher.  
Keep all tall dishware and food containers from covering the spray tower.  
• Place food containers such as cups, glasses, bowls, saucepans and  
casserole dishes with soiled surface facing downward.  
To avoid any type of damage to glassware such as cups, beverage, wine  
and champagne glasses, do not load them on the bottom rack. Place  
these items on the upper rack.  
• Do not load dishware or food containers that are made of wood or iron.  
These items are not considered dishwasher safe.  
• Place delicate items on the upper rack.  
wash tower  
(lower rack)  
• All dishware and glassware items should be securely in place when  
loading to avoid falling over or striking against each other.  
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HDB24VA  
This unit has a 3 level wash. The lower spray arm, the middle tower and  
the upper sprayer.  
Three wash levels wash and clean both the upper and the lower wash  
loads from the top and bottom.  
upper sprayer  
middle tower  
lower sprayer arm  
HDB24EA  
This unit has a 2 level wash. The lower spray arm and the middle tower.  
Two wash levels wash and clean both the upper and the lower wash  
loads from the bottom.  
middle tower  
lower sprayer arm  
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Proper Use of Detergent  
The amount of detergent to use depends on the type of water in your  
area. Hard or soft water and if items are lightly or heavily soiled will  
affect the amount of detergent to use.  
• Water softness or hardness is measured in grains content per gallon  
(gpg). You can find out the gpg level by calling your local Environmental  
Protection Agency (EPA) in your county.  
If you find that the gpg level is higher in the water, then the water will be  
harder in your living area. You will need more detergent to clean. If gpg  
level is lower, then the water will be softer in your living area so you will  
need less detergent to clean.  
See the following table to understand the "water hardness type" and gpg  
level.  
Water hardness type  
gpg  
hard  
medium  
soft  
10+  
4-9  
0-3  
Note: If gpg level is over 12, then water is very hard. You may need water  
softener to improve the water quality and the performance of  
your dishwashing.  
The quality of the detergent will make a big difference in the  
cleaning of dishes. Detergent that is damp or too old will not give an  
effective clean because the active ingredients are phased off.  
Note: Use only "Automatic Dishwasher Detergent" for your dishwasher.  
Other types of detergents that are not for dishwasher use may cause  
over suds and foaming. Do not use detergents that are dried, caked  
or moist. These types of detergents will not dissolve properly  
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Filling Dishwasher Detergent  
Use the recommended amount of  
detergent for your wash loads.  
Measure and pour the detergent  
into the large compartment for  
the main wash. The detergent for  
the pre-wash goes into the small  
compartment next to the main  
wash compartment. Push the  
cover latch in to open dispenser  
compartment door.  
compartment door latch  
pre-wash  
detergent  
compartment  
detergent  
compartment lid  
main wash  
detergent  
compartment  
Note: For the pre-wash you should use one-half the amount of detergent  
that you use for the main wash.  
• We recommend that you use a Rinse Agent to help remove spots and prevent  
new film build-up on your dishes, glasses, flatware, cookware and plastic.  
Note: Use only a liquid form of rinse agent in the dispenser.  
Pouring liquid rinse agent into the dispenser  
Use the recommended amount of rinse agent for your wash loads. The rinse  
agent dispenser is located next to the detergent dispenser. During the wash  
cycle, it automatically releases a preset amount of rinse agent during the last  
rinse cycle.  
To fill rinse agent in the dispenser turn the knob on the dispenser in a counter  
clock direction. One the knob is lined up with the marker pull off the knob. Now  
you can pour liquid rinse agent in the dispenser.  
When the dispenser is full, the see through rinse agent level indicator will be  
dark. When it is empty, it will be clear which means you need to pour in more.  
lock marker  
rinse agent  
compartment  
at this time you should  
rinse dispenser  
knob  
rinse agent  
refill to eliminate spotting  
level indictor  
Note: A full dispenser should last approximately one  
month. If you want to adjust the amount of rinse agent  
dispensed, the dispenser has 1 to 6 levels that you can  
adjust to. Simply rotate the dial to your desire settings.  
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Checking water temperature  
The minimum incoming temperature must be at 120˚F/ 49˚C in order for  
the detergent to dissolve properly.  
If you are unsure of the temperature of your hot water:  
1. Open the hot water faucet and let it run for a minute and fill a glass.  
2. Take a thermometer and check the temperature of the water.  
3. If the temperature is below the recommended 120˚F / 49˚C, then you  
need to adjust the water temperature on your water heater in order to  
maintain that temperature level.  
Overflowing protection  
In case the water level is rising above the highest acceptable point, the  
security pressure switch will activate the drain pump automatically.  
Cycle selection chart  
Turn the cycle control knob to the desired cycle. If the door is properly  
closed the cycle will start.  
Turn the cycle knob to rinse and hold to use this feature. DO NOT activate  
the heated dry option while using this feature. Do not use detergent in this  
cycle.  
Pre-wash  
pots & pans  
heavy wash  
normal  
wash  
rinse & hold  
* Small amounts of water run through the pump to remove soil particles.  
Shows what steps are there in each cycle. Cycle time includes dry time. Cycle  
time may be longer depending on the temperature of the water entering the  
dishwasher.  
Note: Cooler the water, longer the cycle time.  
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Canceling a cycle  
A cycle can be cancelled at any time by slowly turning the cycle selector  
knob clockwise till the dishwasher starts to drain. After draining open the  
door and turn the selector knob to the off position.  
Changing a cycle  
A cycle can be changed at any time by lifting door latch to stop the cycle.  
If desired, at this time change the heated dry option. Turn the selector knob  
to the required cycle. Turning the cycle selector knob can cause the  
detergent dispenser to release the detergent. Check the detergent  
dispensers. They must be filled for the new cycle. Close the door till it  
firmly latches. The dishwasher now starts a new cycle.  
Drying  
During the drying cycle you will see steam escaping through the vent  
located on the upper left side of the dishwasher door. This is normal as  
heat dries the wash load.  
CAUTION: The vapor is hot. DO NOT touch the vapor or the vent during  
the drying process.  
Overfill protection float  
This protection float is situated in the front right corner of the dishwasher  
tub. It keeps the tub from over filling. Check under the float to remove  
objects that may prevent it from moving up or down.  
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Dishwasher Safe or Hand Wash  
Material  
type  
Dishwasher Safe  
Comments  
Explanations  
yes  
no  
Some restrictions apply.  
Read manufacturer's  
washing instructions before  
loading.  
Materials such as anodized  
aluminum may fade or  
become dark in hot water  
temperature. Some  
Aluminum  
x
discoloration may appear.  
Load aluminum items away  
from other type of materials  
items because they can  
cause gray or black marks.  
Not recommended - hand  
wash only, dry immediately  
after washing.  
Iron will rust in water and  
the seasoning will be lost  
due to the hot water  
temperature.  
Cast Iron  
x
Some restrictions apply.  
Read manufacturer's  
washing instructions before  
loading.  
Note: Only if stated  
"Dishwasher Safe"  
You can wash "Chinaware"  
items that are without  
decoration. You can wash  
"Chinaware" items with  
decoration protected by  
special type of "Glaze".  
Any type of "Pattern" on  
top of glaze with gold or  
silver  
Chinaware  
x
(Some restrictions apply.)  
lining or design may fade in  
hot water temperature. Load  
these type of items away  
from each other to avoid  
Read manufacturer's  
washing instructions before  
loading.  
Load cooper items away  
from stainless steel items.  
Do not mix cooper and  
silver items in the same  
basket. They can easily  
discolor.  
Copper  
Crystal  
x
Not recommended - hand  
wash only, dry immediately  
after washing.  
Certain type of "Lead  
Crystal" may etch in high  
hot water  
x
temperature. Do not wash  
"Antiques" and "Very  
Delicate" items in the  
dishwasher. Crystal Items  
are recommended to be  
washed in low temperature  
setting. When loading,  
make sure they are securely  
in place to avoid falling  
over and knocking against  
other dishware items during  
the wash process.  
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Dish w a sh e r Sa fe o r Ha n d Wa sh (continued)  
Material  
type  
Dishwasher Safe  
Comments  
Explanations  
yes  
no  
Not recommended - hand  
wash only, Read  
manufacturers washing  
instructions before loading.  
These items may become  
discolored.  
Dirilyte  
(gold colored  
flat ware)  
x
Not recommended - hand  
wash only, Read  
manufacturers washing  
instructions before loading.  
These items are not made  
for machine wash.  
Disposable  
Plastic  
x
Some exceptions and  
You may wash some  
glassware items to avoid  
stains. Empty liquids such as  
juice,soup, soda, coffee or  
tea from glasses and cups  
before loading.  
Glassware  
x
restriction apply. Read  
manufacturer's washing  
instructions before loading.  
Not recommended - hand  
wash only in cold water.  
Note: Sharp knives can  
become dull in hot water  
temperature. Read  
Sometimes the knife  
Knives  
x
"Handle" (wood or other  
type of materials) may  
crack, loosen or wear out in  
hot water temperature.  
manufacturer's washing  
instructions before loading.  
These items may "Etch" if  
machine washed.  
Lead Crystal  
x
Not recommended - hand  
wash only. Read  
manufacturer's washing  
instructions before loading.  
Some exceptions and  
restriction apply. Read  
manufacturer's washing  
instructions before loading.  
Note: Only if stated  
Never machine wash items  
such as electronic  
"air cleaners/ filters"  
of any kind of small  
electronics/ appliances.  
Non-  
Dishware  
x
x
"Dishwasher Safe".  
Not recommended - hand  
wash only. Read  
manufacturer's washing  
instructions before loading.  
After wash, it is  
Non-Stick  
Coatings  
recommended that you wipe  
off the non-stick surface  
area with vegetable oil to  
maintain its non-stick  
quality.  
Not recommended - hand  
wash only. Read  
This will stain or discolor if  
machine washed.  
Pewter  
x
manufacturer's washing  
instructions before loading.  
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Dish w a sh e r Sa fe o r Ha n d Wa sh (continued)  
Material  
type  
Dishwasher Safe  
Comments  
Explanations  
yes  
no  
Only if stated "Dishwasher  
Safe". Read manufacturer's  
washing instructions before  
loading.  
Place plastic items away  
from sharp items to avoid  
damage. It is recommended  
to place plastic items on the  
top rack. Do not heat dry.  
Do not wash "Disposable"  
plastic items.  
Plastic  
x
Note: Rinse these items  
immediately. If you are  
going to wash them later  
because acidic or salty  
foods may stain if left on for  
long time.  
Do not place silverware and  
stainless steel items in the  
same basket. Silverware  
items may get damaged if  
they come in contact with  
stainless steel items.  
Silver &  
Silver Plated  
x
x
Note: Rinse these items  
immediately if you are  
going to wash them later  
because acidic or salty  
foods may stain if left on for  
a long time.  
Note: Do not mix stainless  
and silverware items.Read  
manufacturer's washing  
instructions before loading.  
Do not place silverware and  
stainless steel items in the  
same basket. Silverware  
items may become  
damaged if they come in  
contact with stainless steel  
items. Do not load  
different types of "Stainless"  
items in the same  
load/ basket.  
Stainless  
Steel  
Not recommended.  
Note: It will rust.  
Read manufacturer's  
washing instructions before  
loading.  
Do not wash "Metal Tin" in  
the dishwasher.  
Metal  
Wood  
x
x
Not recommended.  
Note: Only if stated  
"Dishwasher Safe"  
Read manufacturer's  
washing instructions before  
loading.  
Wood may crack or lose its  
shape in machine wash due  
to the hot water temperature  
condition.  
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Care & Cleaning of Your Dishwasher  
General cleaning and maintenance  
• Do not use abrasive, harsh cleaners, solvents, concentrated detergents or  
metal scouring pads to clean the inside of dishwasher.  
• Use warm soapy water with a soft brush or a piece of cloth to clean the  
interior of a tub.  
• Clean around the tub gasket with a damp cloth.  
• When cleaning the control panel, use a slightly dampened cloth to wipe.  
Then dry thoroughly.  
• When cleaning the door, use slightly soapy water with a  
soft piece of cloth.  
• Do not use any sharp objects that can scratch the cabinet surface.  
Preventing your dishwasher from freezing  
To protect your dishwasher if it is left in an unheated place during the  
winter.  
• Shut off electrical power to the dishwasher.  
Turn off the water supply and disconnect the water inlet line from the  
water valve.  
• Do not install or operate your dishwasher where the temperature  
is below freezing.  
If you receive a delivery of a dishwasher when the outside temperature  
is below freezing, do not operate it until the dishwasher has warmed to  
room temperature.  
Storage of your dishwasher in a cold environment  
You must store the dishwasher at room temperature.  
Drain Air Gap  
Some states or local plumbing codes require the addition of a drain air  
gap between the built in dishwasher and the drain. If the drain is clogged  
the air protects the dishwasher from water backing up into it.  
The drain gap is usually located on  
the top of the sink or the counter top  
near the dishwasher.  
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Troubleshooting  
Dishwasher does not work  
• Check if the circuit breaker needs to be reset or if the fuse needs to be  
replaced.  
• Check if the unit is in "OFF" mode.  
• Check if the door is open. You may need to close the door properly.  
Dishware and glassware/ flatware are cloudy and not properly cleaned  
• Use of old or poor detergent.  
You need to make sure that detergent is fresh.  
The water may be hard in your area.  
You may need to install a water softener.  
• Spray arm may be blocked.  
You may need to rearrange dishware and utensils.  
• Water pressure may be low.  
You may need to adjust the water pressure.  
Make sure it is between 20 to 120 (PSI).  
• Water temperature may be lower than what is recommended.  
(120 Degree F / 49 Degree C) You may need to adjust the water  
temperature on your water heater.  
Overloading of dishware.  
You may need to rearrange or remove some dishware from the load.  
• (May have selected wrong cycle.) Inappropriate cycle selection.  
You may need to select the proper cycle.  
Dishes are not dry  
Low water temperature. You may need to regulate the water temperature  
to 120˚F / 49˚C or select Heated Dry option.  
• Make sure the rinse agent dispenser is filled and the proper amount is  
used.  
• Avoid nesting and do not overload.  
Load items in a tilted position if possible so the water will run off easily.  
• Dishware washed in higher temperatures will dry faster.  
• Some plastic materials may need to be towel dried.  
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Dishware is chipped  
This is due to poor loading or overloading. You need to be careful when  
loading. Do not overload. You need to place the glassware securely  
against the pins. Make sure delicate items are on the side rack. We  
recommend that fine chinaware or crystal items be hand washed.  
• Do not jam the glassware items together when loading.  
• Place delicate items on the upper rack.  
• Move racks slowly in and out to avoid slamming the dishware items  
together.  
• Make sure all dishware and glassware items are securely in place when  
loading to avoid falling over or striking against each other.  
Noise  
Some of the sounds you will hear are normal.  
You will hear the sound of the water fill and rinse.  
You will hear the drain pump motor operation to pump water out.  
You will hear the motor stopping at the end of the cycle.  
If some utensils are not secure in the rack, you will hear that they are  
being tossed around the tub.  
Over Sudsing  
This is due to the use of regular hand washing detergent.  
Detergent used should be for "Automatic Dishwasher Use". You must use  
the proper detergent for best dishwashing results.  
Dishware Odor  
This is due to an incomplete cycle.  
You need to allow the cycle to be fully completed.  
• New scented detergent used.  
This is normal because different types of detergents may have different  
fragrances.  
Etching  
Too much detergent used.  
Use the appropriate amount of detergent. Reduce the amount of  
detergent used per load.  
The water temperature is too hot.  
You need to lower the water temperature.  
• Use of old detergent.  
Read the expiration date. Avoid using old detergent. Use only fresh  
detergent.  
• Do not pre-rinse the dishes.  
Simply scrape off large food particles  
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Stained interior tub  
• Some detergents contain colorant known as "pigments" or "dyes" that  
will discolor the tub with extended use. You need to change the  
detergent to one without a colorant. Read the label carefully before  
using the detergent.  
• Some acid based and paste based foods may discolor the tub. Use of  
the rinse cycle may help to decrease the level of staining.  
Spots & filming found on flatware/ glassware  
This is due to:  
• Use of too little detergent.  
Low incoming water temperature and pressure.  
Improper loading.  
• Use of old, moist and damp powder detergent.  
• Hard water in your area.  
Wa te r  
Draining Problem  
• Check the level of the drain hose. The drain hose should be positioned  
above the drain in order to drain properly. Make sure it is on a high  
drain loop (20") above the sub floor or floor.  
If the drain hose is bent or shrunken, it may affect water draining.  
If water can not be drained out smoothly, the dishwasher operation will  
be affected and it may stop in the middle of the cycle.  
• Make sure that the wash cycle is fully completed before you opened the  
dishwasher door.  
• Make sure that the air gap is not blocked.  
If the unit is connected to a garbage disposer, make sure that it is not  
full. If it is, you need to empty it.  
• Check for any type of blockage near the drain.  
If the water backs up into the sink, you need to check the garbage  
disposer and the trap for blockage.  
It is normal to find some water in the sump area near the drain.  
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Dishwasher is leaking  
• Dishwasher is not properly leveled.  
You need to place the dishwasher on a flat hard surface. Avoid an  
uneven surface.  
• Make sure the dishwasher is properly leveled. (See the installation  
instructions)  
• Do not overfill the detergent or the rinse agent dispenser because it will  
cause over sudsing and overflowing.  
• Do not use regular type hand or dish washing detergent in the detergent  
dispenser. These types of detergents are not recommended for  
dishwasher use.  
Dishwasher will not fill  
• Check the water supply.  
Make sure that the water supply is in "ON" position.  
• Check water pressure. Make sure the water pressure is at the proper  
level. (Between 20 – 120 PSI)  
Is the overfill protection float able to move up and down freely. If not,  
press down to release.  
Detergent found in the compartment  
• Do not load items too close to the detergent compartment. This may  
block the automatic release of the detergent.  
• Do not use old or caked/ dried detergent in the compartment because it  
will not dissolve properly and will leave a sandy residue on dishware.  
Is the cycle complete? The cycle may not be complete.  
Dishwasher is running for too long  
The temperature of incoming water is below 120˚F. Raising your water  
heater setting will help to shorten the time of operation.  
• Call the Haier Customer Satisfaction Center if this does not resolve the  
problem.  
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Limited Warranty  
In -Ho m e Se rvice  
of purchase.  
A clear description of the problem.  
A proof of purchase (sales receipt).  
1 Ye a r Wa rra n ty  
For 12 months from the date of original retail  
purchase, Haier will repair or replace any  
part free of charge that fails due to a defect  
in materials or workmanship, including labor.  
Th is w a rra n ty co ve rs a p p lia n ce s  
w ith in th e co n tin e n ta l Un ite d Sta te s,  
Pu e rto Rico a n d Ca n a d a . W h a t is  
n o t co ve re d b y th is w a rra n ty :  
2 Ye a rs Lim ite d Wa rra n ty  
Wa te r Distrib u tio n Sy ste m  
Replacement or repair of household fuses,  
circuit breakers, wiring or plumbing.  
A product whose original serial number has  
been removed or altered.  
Any service charges not specifically  
identified as normal such as normal  
service area or hours.  
Damage to dishware.  
Damage incurred in shipping.  
Damage caused by improper installation  
or maintenance.  
Damage from misuse, abuse accident, fire,  
flood, or acts of nature.  
Damage from service other than an  
authorized Haier dealer or service center.  
Damage from incorrect electrical current,  
voltage or supply.  
Damage resulting from any product  
modification, alteration or adjustment  
not authorized by Haier.  
Adjustment of consumer operated controls as  
identified in the owners manual.  
Hoses, knobs and all attachments, accessories  
and disposable parts.  
Labor, service transportation, and shipping  
charges for the removal and replacement  
of defective parts beyond the initial  
12-month period.  
Damage from anything other than normal  
household use.  
Any transportation and shipping charges.  
(Pa rts O n ly )  
For 24 months from the date of original retail  
purchase, Haier will replace any parts in the  
water distribution system which fail due to  
manufacturing defect. This includes the pump,  
motor, lower wash arm, middle wash arm  
and the wash tower upper sprayer with  
associated supply tube and filters.  
N O TE: Associated outside inlet and drain  
plumbing parts are not covered by this  
warranty.  
Co a te d Ra ck s (Pa rts O n ly )  
For 24 months from the date of original retail  
purchase, Haier will replace coated upper or  
lower rack that peels or rusts due to a  
manufacturing defect.  
Ro ta ry o r Ele ctro m e ch a n ica l Co n tro l  
(Pa rts O n ly )  
For 24 months from the date of original retail  
purchase, Haier will replace  
rotary/ electromechanical control that fails  
due to a manufacturing defect.  
N O TE: This warranty commences on the  
date the item was purchased and the original  
purchase receipt must be presented to the  
authorized service representative before  
warranty repairs are rendered.  
Ex ce p tio n s: Co m m e rcia l o r Re n ta l  
Use Wa rra n ty  
THIS LIMITED WARRANTY IS GIVEN IN LIEU  
OF ALL OTHER WARRANTIES, EXPRESSED  
OR, INCLUDING THE WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE  
90 days labor from date of original purchase  
90 days parts from date of original purchase  
No other warranty applies  
Fo r Wa rra n ty Se rvice  
The remedy provided in this warranty is  
exclusive and is granted in lieu of all  
other remedies.  
Contact your nearest authorized service  
center. All service must be performed by a  
Haier authorized service center. For the name  
and telephone number of the nearest  
authorized service center please call  
1-877-337-3639.  
This warranty does not cover incidental or  
consequential damages, so the above  
limitations may not apply to you. Some states  
do not allow limitations on how long an  
implied warranty lasts, so the above  
limitations may not apply to you.  
This warranty gives you specific legal rights,  
and you may have other rights, which vary,  
from state to state.  
Be fo re ca llin g , p le a se h a ve th e  
fo llo w in g in fo rm a tio n a va ila b le :  
Model number and serial number of your  
appliance (found on the door of the unit on  
the left hand side).  
The name and address of the dealer you  
purchased the unit from and the date  
Haier America  
New York, NY 10018  
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IMPORTANT  
Do Not Return This Product To The Store  
If you have a problem with this product, please contact  
the "Haier Customer Satisfaction Center" at 877.337.3639.  
DATED PROOF OF PURCHASE REQUIRED FOR WARRANTY SERVICE  
IMPORTANT  
Ne pas Réexpédier ce Produit au Magasin  
Pour tout problème concernant ce produit, veuillez contacter le service des consommateurs  
"Haier Customer Satisfaction Center" au 1-877-337-3639.  
UNE PREUVE DACHAT DATEE EST REQUISE POUR BENEFICIER DE LA GARANTIE.  
IMPORTANTE  
No regrese este producto a la tienda  
Si tiene algún problema con este producto, por favor contacte  
el "Centro de Servicio al Consumidor de Haier" al 1-877-337-3639 (Válido solo en E.U.A).  
NECESITA UNA PRUEBA DE COMPRA FECHADA PARA EL SERVICIO DE LA GARANTIA  
Made in China  
Fabriqué en Chine  
Hecho en China  
Haier America  
1356 Broadway  
New York, NY 10018  
Printed in China  
Issued: August-04  
Part # DW-9999-11  
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