Get started
All you need to know to get going.
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Welcome!
Get Your Device Ready
Install the Battery
Turn the Device On
Sprint is committed to developing technologies that give
you the ability to get what you want when you want it,
1. Hook your fingernail into the slot at the
top of the battery compartment cover and
lift the cover off gently.
• Press
to turn your device on
(black button located at the top of the
device on the right).
faster than ever before. This booklet introduces you to the
basics of getting started with Sprint and your new HTC EVO™ 4G.
As you’ll quickly discover, it’s easy to customize with apps from
Android Market™, browse the Web at 3G and 4G speeds, send email,
text, or picture messages, watch movies orTV, get turn-by-turn driving
directions, or connect up to eight Wi-Fi devices to the Internet
with Sprint Mobile Hotspot. Because there’s less waiting, and
more doing, on the Now Network.™
2. Insert the battery, contacts end first, and
gently press into place.
Unlock the Screen
• Press and hold the lock screen bar and
then slide your finger down.
3. Replace the cover, making sure all tabs
have seated and there are no gaps.
Turn Off the Display Screen
Charge the Battery
• Press
.
1. Plug the USB connector of the AC adapter
into the charger/accessory jack at the
bottom of your device.
The services described in this guide may require a subscription to a service plan and/or may incur additional charges. Not all services will work on all
2. Plug the AC adapter into an electrical
outlet.
Important Privacy Message. Sprint’s policies often do not apply to third-party applications. Third-party applications may access your personal information
or require Sprint to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access,
use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable
with the third-party application’s policies, don’t use the application.
©2010 Sprint. SPRINT and the logo are trademarks of Sprint. Android and Android Market are trademarks of Google, Inc.
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Activate Your Device
Your HTC EVO™ 4G
Activate Your Device
Indicator Light (LED)
Earpiece
Camera Lens
Speaker
• If you purchased your device at a Sprint
Store, it is probably activated and ready
to use.
When you have finished, make a phone call
to confirm your activation. If your phone is
still not activated or you do not have access
to the Internet, contact Sprint Customer
Service at 1-888-211-4727 for assistance.
Volume
Keys
Headset
Jack
Power
Button
• If you received your device in the mail, and
it is a new Sprint account or a new phone
number, your device is designed to activate
automatically when you first turn it on. To
confirm your activation, make a phone call.
Dual
Flash
Phone
Button
• If you received your device in the mail and
it is going to be activated on an existing
number (you’re swapping phones), go to
sprint.com/activate and follow the
instructions.
Applications
Button
Charger/
HDMI
Accessory Jack Jack
Home
Key
Menu Back Search
Key Key Key
Kickstand
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Getting Around Your Device
Move Around Your Device’s Menus
and Screens
Swipe, Slide
or Drag
Swipe or slide: Quickly drag your finger
vertically or horizontally across the screen.
Tap
Tap: When you want to type using the
onscreen keyboard, select items such as
application and settings icons, or press
onscreen buttons, simply tap them with
your finger. A light touch works best.
Drag: Press and hold your finger with some
pressure before you start to move it. Do not
release your finger until you have reached
the target position.
Press
and hold
Rotate
Rotate: Automatically change the screen
orientation from portrait to landscape by
turning the device sideways.
Press and hold: To open the available
options for an item (for example, a link
in a Web page), simply press and hold
the item.
Pinch: “Pinch” the screen using your thumb
and forefinger to zoom out orzoom in when
viewing a picture or a Web page. (Move
fingers inward to zoom out and outward to
zoom in.)
Pinch
Flick
Flick: Move your finger in lighter, quicker
strokes than swiping. This finger gesture
is always used in a vertical motion, such
as when flicking through contacts or a
message list.
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Make and Answer Calls
People
Make Your First Phone Call
Reject an Incoming Call
Save a Phone Number
2. Enter the first letter or letters
of an entry.
• If the display is on, tap Decline.
• If the display is off, the display will turn on
1. Press
and tap
.
1. Press
and tap
.
Enter the
3. Tap the contact to display the contact’s
phone number(s).
phone number using the onscreen keypad.
2. Tap Save to People. (This appears after at
least six digits have been entered.)
2. Tap the digits of the numberyou want to
call on the Phone keypad. (The number
will appear just above the keypad as you
enter it. Press to delete one or more digits.)
showing the Lock screen. Press
and
then tap Decline to reject and send the call
to your voicemail.
Add a New Entry to People
3. Tap Add contact or Save to existing
contact.
1. Press
and then tap
> People.
3. As you enter digits, any matches with
numbers already in People will appear.
You can select one of those matches or
continue entering digits.
Mute the Ringer on a Call
2. On the All tab, tap Add contact at the top
of the screen.
4. Use the keyboard to enter the new contact
name and tap Save.
— or —
Tap an existing contact name and tap
Save to save the new number.
To mute the ringer, do any of the following:
• Press the volume down button.
3. Tap the Name box, enter the first and last
name of the contact, and choose the
order in which to display the names.
Tap OK.
• Press
and tap Mute. (You can do this
4. Tap
.
even on the Lock screen.)
Answer an Incoming Call
• If the display is on, tap Answer.
• If the display is off, the display will turn on
showing the Lock screen. Drag the lock bar
down to answer the call.
• Place the device face down
on a level surface.
Retrieve a Phone Number
4. Enter the contact information in the boxes
provided, and then scroll to the bottom of
the screen and tap Save.
1. Press
then press
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, tap
> People, and
.
Voicemail
Customize Your Home Screen
Sprint strongly recommends setting a
voicemail passcode. Without a passcode,
anyone who has access to your phone can
access your messages and place outbound
calls through your wireless account.
Set Up YourVoicemail
Put your favorite applications
right on your Home Screen,
ready to access with just
a tap of your finger.
All unanswered calls are automatically
transferred to your voicemail, even if your
phone is in use or turned off. You should set
up your voicemail and personal greeting as
soon as your phone is activated:
Retrieve YourVoicemail
1. From the Home screen, tap
then tap Voicemail.
and
1. Press
and then tap
> Voicemail.
2. In the Personalize yourVoicemail window,
tap Personalize now.
3. Follow the voice prompts to create
your passcode and record your name
and greeting.
Add a Widget
2. Tap a message to listen to it
2. If the widget is too large for the free space
on the screen, press , slide to a screen
with sufficient space, and repeat step 1.
1. Press
and tap
.
From any other phone:
2. On the Add to Home screen, tap the item
you wish to add (Widget, Program,
Shortcut, or Folder).
1. Dial your wireless phone number.
2. When your voicemail answers, press
3. Enteryour passcode.
.
From your new Facebook widget, you
can access your Profile, Friends, Photos,
and many other of your favorite
Facebook features.
*
For example, to add a Facebook widget:
Voicemail Passcode
(do not share):
1. From the Add to Home screen, tap
Widget > Facebook.
____________________
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Messaging
Send a Picture (MMS) Message
Set Up a POP3/IMAP Email Account
1. Press and tap > Mail.
Keep in touch your way using text
and picture messaging, or email.
Easy access to AOL, Hotmail,
Yahoo!® Mail, and Gmail.
1. Follow steps 1 – 4 for sending a
text message.
2. On the Choose a mail provider screen,
tap Other (POP3/IMAP).
2. Press
and tap Attach.
3. Enter the Email address and Password
for the email account and then tap Next.
3. Tap a media type (Picture, Video, etc.)
and then tap an available album.
Send a Text (SMS) Message
4. Enter an Account name and Your name
and tap Finish setup.
4. Tap a picture or clip to select it and
tap Done.
1. Press
and tap
> Messages.
2. On the All messages screen, tap
New message.
Check for New Email Messages
5. Add additional pictures or clips, if
desired, and tap Done.
1. Press
>
, and then tap
3. Enter the phone number of the recipient
in the To: text box.
4. Tap Tap to Compose and then type
your message.
Notifications.
6. If you are satisfied with your
message, tap Send.
2. Tap New email to open your email
account.
5. When you are finished, tap Send.
3. Tap an email message to read it.
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Camera & Camcorder
Share
2. Make sure the external display device is
turned off, and then connect the other end
of the HDMI cable to the HDMI jack on the
external display device.
Capture your life’s moments as
stunning 8 MP photos or crisp
HD videos and share them
at a touch of the screen
or watch them on your
computer orTV.
1. Press
and tap
> Gallery.
2. Tap the album for the photos or videos
you want to share.
3. Turn on the external display device and
then select the HDMI video input. Refer to
the display’s documentation for details.
3. Tap
, and then on the Share via menu,
tap a sharing option (Bluetooth, Facebook,
Facebook for HTC Sense, Flickr, Gmail,
or Mail).
4. On your device, press
Gallery.
and tap
>
4. Select the photos or videos you want to
share and then tap Next.
Take a Picture or Record a Video
5. Open a photo or video album, and then do
either of the following:
3. Tap
—or—
to take the photo
1. Press
and then tap
> Camera
5. Compose yourmessage and then tap Send.
(for pictures) or Camcorder (for video).
• Start a photo slideshow by pressing
Tap
and tap
to begin capturing video,
to stop recording.
and tapping Slideshow.
2. Frame your subject in the screen, and
then the camera will automatically focus
on the center portion of the screen.
View Your Photos and Videos
• Tap a video to start playing it on the screen.
1. Connect one end of the optional HDMI
cable to the HDMI jack at the bottom panel
of your device.
4. Tap an icon on the Review screen to save,
view, send, or delete your picture or video.
Your picture or video should appear on the
external display device.
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Wi-Fi
Sprint Mobile Hotspot
4. Select a Wi-Fi network security method in
the Security box. Depending on the
security method selected, you may need
to add a network key (password) in the
Password box.
Connect up to eight
Wi-Fi capable devices
to the Internet using
your EVO as a mobile
hotspot.
Connect to a Wi-Fi network
with one quick touch to check
email, access a corporate
intranet, or browse
5. Tap the Sprint Mobile Hotspot check box
at the top of the screen to turn on the
wireless router.
the Web.
Connect
Set Up Your Sprint Mobile Hotspot
Connect to the Sprint Mobile Hotspot
4. Tap a Wi-Fi network to connect.
If necessary, enter the security key
and tap Connect.
1. Press
Wireless & networks.
>
> and tap Settings >
1. Enable Wi-Fi on your device.
1. Press
Sprint Hotspot.
and then tap
>
2. Select “Wi-Fi Router” (or the new router
name, if you didn’t use the default) from
the list of available networks.
2. Tap the Wi-Fi check box to turn Wi-Fi on.
2. Tap OK on the introduction screen.
3. Tap the Router name (SSID) text box to
enter a new router name, or use the
default router name.
3. Tap Wi-Fi settings to display a list of
available networks.
3. When “Connected” appears on your
device, launch your Web browser to
confirm you have an Internet connection.
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Web
Android Market
3. To find what you want quickly:
Personalize your
phone with a huge
selection of apps,
games, ringers,
Find sports scores, news, and weather.
Shop online. On-the-go access lets
you browse full-color versions of
your favorite websites.
• Browse through featured apps and
games. Scroll through the list when
you open Android Market.
• Browse by categories. First, tap Apps or
Games, and then tap a category. You
can filter the category by Top paid, Top
Free, or Just In.
and screensavers.
Go Online
1. Press
and tap
> Internet.
• Search for an app or game. Tap Search
on the Android Market home screen,
enter the name or key word, and then
2. From the Sprint home page, select
categories, navigate to websites, read
blogs, download content, and more.
Browse and Download
tap
to the right of the search box.
1. Press
and tap
> Market.
4. Tap an app or game to read a
description and user reviews.
2. The first time you visit Android Market™,
a Terms of Service window will appear.
Tap Accept to continue.
• Tap a category to open it.
• For more options, press
any page.
from
5. Tap Install (for free applications) or
Buy (for paid applications).
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Sprint TV, Movies & Radio
GPS Navigation
Live TV and video on demand. Complete
episodes and clips of your favorite
primetime shows and movies. Over 50
channels of news, entertainment,
Sprint Navigation lets you see and hear
turn-by-turn directions to a known address,
or find nearby restaurants, stores, banks, or
gas stations. Get information about traffic
and alternate routes
weather, sports, and streaming music.
Watch
Navigate
1. Press
and tap
> Sprint TV.
1. Press
and tap
>
2. Tap a channel or category. If prompted,
select Preview or select Subscribe to
purchase access.
Sprint Navigation.
2. Follow the onscreen instructions to
access, launch, and use.
3. Tap an item to play it.
* Coverage not available everywhere. Content and lineup subject to change. Select channels also available for casual usage.
Go to sprint.com/tvguide for more information.
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HTC Sync
Set Up HTC Sync
Sync Your Device With Your Computer
Sync Windows contacts and
calendar events with those on
your EVO. Back up data from your
device to your computer. Or install
third-party apps, and more.
1. Connect your device to your computer
using the USB cable provided.
1. Run HTC Sync from your computer.
2. The first time you synchronize the device,
the Synchronization Settings Wizard will
launch and help you set up HTC Sync.
2. On the Connect to PC screen on
your device, tap HTC Sync, and
then tap Done.
• If the Synchronization Settings Wizard
doesn’t start, click Synchronize Now.
3. Once your device finds HTC Sync,
your computer will display the Phone
Connection Wizard. Click Next.
3. Follow the prompts to select the computer
applications and categories to sync and
when to sync data between your device
and your computer.
Install HTC Sync on Your Computer
3. On your computer, copy HTCSync.exe
from the microSD card to your computer’s
desktop.
1. Connect the device to your computer
using the USB cable provided.
4. Enter the name you want foryour
device, and then click Finish.
4. Double-click HTCSync.exe on the
desktop and then follow the installation
instructions onscreen.
2. On the Connect to PC screen on your
device, tap Disk drive, and then tap Done.
4. Confirm the settings you have chosen
and click Finish.
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Battery-Saving Tips
Manage Your Account
Manage Your Device’s Wireless Functions
Manage the Display Brightness and
Screen On-Time
Press
to access a
•
•
summary of yourSprint service plan orget
answers to otherquestions
Disable the 4G, Sprint Mobile Hotspot,
Wi-Fi, Bluetooth, and GPS functions of the
device when you’re not using them.
•
make a payment, see your bills, enroll in
online billing
1. Press
>
> Settings > Sound &
display > Brightness to modify the
backlight setting as desired.
• check minute usage and account balance
Press
to add a new
• see or modify the details of your
Sprint service plan
• Press
>
> Settings > Wireless &
line of service, upgrade your device,
purchase accessories, or access other
account services
2. To turn off the screen, tap the Power
button. The device will continue to
function.
networks and disable any of these
functions that are not in use.
• get detailed instructions and
download content
—or—
—or—
• Add a Bluetooth, GPS, and Wi-Fi widget to
your Home screen. (See “Customize Your
Home Screen” in this guide for more
information about adding widgets.)
From Your Sprint Phone
From Any Other Phone
Add a Power Control widget to your Home
screen. (See “Customize Your Home
Screen” in this guide for more information
about adding widgets.)
Press
to check
• Sprint Customer Service:
Dial 1-888-211-4727
•
minute usage and account balance
For more useful tips about battery care
and safety, see the User Guide at
• Business Customer Service:
Dial 1-800-927-2199
Press
to make
•
a payment
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Helpful Sprint Information
Total Equipment Protection
sprint.com/begin
Resources
ForYour Device
Total Equipment Protection is a service provided
by Asurion Protection Services, LLC, Continental
Casualty Company’s (a CNA company) licensed
agent for the customers of Sprint.
Visit sprint.com/begin to discoverall you can
do with yourdevice and Sprint service. Explore
all youroptions, find ways to personalize your
experience, even vote foryourfavorite features.
It’s a whole new beginning.
• This Get Started Guide to get you up and
running.
The protection you need so you can
be worry free
•
•
Basics Guide – Get the most from the
services and features available on your
new HTC EVO™ 4G.
Sprint 411
Should anything happen to your device,
you’ll have a worry-free way to ensure that
you get connected again soon.
Dial 411 for nationwide listings, movie
show times, restaurant reservations, driving
directions and more. Spanish-speaking
operators are available. See sprint.com
for pricing and more details.
to access the User Guide, how-to videos,
tutorials, and helpful support information.
• Coverage includes:
Loss, theft, routine maintenance, physical or
liquid damage, mechanical or electrical
problems, failure from normal wear and tear.
For the Environment
• For more information:
Recycle your old phone safely and
conveniently using the addressed
recycling envelope packaged
with your new device. Visit
See the Total Equipment Protection
brochure available at any participating
retail location or go to sprint.com/tep for
more details. To enroll within 30 days of
activation, call 1-800-584-3666.
sprint.com/recycle for more details.
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