HTC Cell Phone EVO4G User Manual

Get started  
All you need to know to get going.  
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Welcome!  
Get Your Device Ready  
Install the Battery  
Turn the Device On  
Sprint is committed to developing technologies that give  
you the ability to get what you want when you want it,  
1. Hook your fingernail into the slot at the  
top of the battery compartment cover and  
lift the cover off gently.  
• Press  
to turn your device on  
(black button located at the top of the  
device on the right).  
faster than ever before. This booklet introduces you to the  
basics of getting started with Sprint and your new HTC EVO™ 4G.  
As you’ll quickly discover, it’s easy to customize with apps from  
Android Market™, browse the Web at 3G and 4G speeds, send email,  
text, or picture messages, watch movies orTV, get turn-by-turn driving  
directions, or connect up to eight Wi-Fi devices to the Internet  
with Sprint Mobile Hotspot. Because there’s less waiting, and  
more doing, on the Now Network.™  
2. Insert the battery, contacts end first, and  
gently press into place.  
Unlock the Screen  
• Press and hold the lock screen bar and  
then slide your finger down.  
3. Replace the cover, making sure all tabs  
have seated and there are no gaps.  
Turn Off the Display Screen  
Charge the Battery  
• Press  
.
1. Plug the USB connector of the AC adapter  
into the charger/accessory jack at the  
bottom of your device.  
The services described in this guide may require a subscription to a service plan and/or may incur additional charges. Not all services will work on all  
2. Plug the AC adapter into an electrical  
outlet.  
Important Privacy Message. Sprint’s policies often do not apply to third-party applications. Third-party applications may access your personal information  
or require Sprint to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access,  
use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable  
with the third-party application’s policies, don’t use the application.  
©2010 Sprint. SPRINT and the logo are trademarks of Sprint. Android and Android Market are trademarks of Google, Inc.  
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Activate Your Device  
Your HTC EVO™ 4G  
Activate Your Device  
Indicator Light (LED)  
Earpiece  
Camera Lens  
Speaker  
• If you purchased your device at a Sprint  
Store, it is probably activated and ready  
to use.  
When you have finished, make a phone call  
to confirm your activation. If your phone is  
still not activated or you do not have access  
to the Internet, contact Sprint Customer  
Service at 1-888-211-4727 for assistance.  
Volume  
Keys  
Headset  
Jack  
Power  
Button  
• If you received your device in the mail, and  
it is a new Sprint account or a new phone  
number, your device is designed to activate  
automatically when you first turn it on. To  
confirm your activation, make a phone call.  
Dual  
Flash  
Phone  
Button  
• If you received your device in the mail and  
it is going to be activated on an existing  
number (you’re swapping phones), go to  
sprint.com/activate and follow the  
instructions.  
Applications  
Button  
Charger/  
HDMI  
Accessory Jack Jack  
Home  
Key  
Menu Back Search  
Key Key Key  
Kickstand  
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Getting Around Your Device  
Move Around Your Device’s Menus  
and Screens  
Swipe, Slide  
or Drag  
Swipe or slide: Quickly drag your finger  
vertically or horizontally across the screen.  
Tap  
Tap: When you want to type using the  
onscreen keyboard, select items such as  
application and settings icons, or press  
onscreen buttons, simply tap them with  
your finger. A light touch works best.  
Drag: Press and hold your finger with some  
pressure before you start to move it. Do not  
release your finger until you have reached  
the target position.  
Press  
and hold  
Rotate  
Rotate: Automatically change the screen  
orientation from portrait to landscape by  
turning the device sideways.  
Press and hold: To open the available  
options for an item (for example, a link  
in a Web page), simply press and hold  
the item.  
Pinch: “Pinch” the screen using your thumb  
and forefinger to zoom out orzoom in when  
viewing a picture or a Web page. (Move  
fingers inward to zoom out and outward to  
zoom in.)  
Pinch  
Flick  
Flick: Move your finger in lighter, quicker  
strokes than swiping. This finger gesture  
is always used in a vertical motion, such  
as when flicking through contacts or a  
message list.  
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Make and Answer Calls  
People  
Make Your First Phone Call  
Reject an Incoming Call  
Save a Phone Number  
2. Enter the first letter or letters  
of an entry.  
• If the display is on, tap Decline.  
• If the display is off, the display will turn on  
1. Press  
and tap  
.
1. Press  
and tap  
.
Enter the  
3. Tap the contact to display the contact’s  
phone number(s).  
phone number using the onscreen keypad.  
2. Tap Save to People. (This appears after at  
least six digits have been entered.)  
2. Tap the digits of the numberyou want to  
call on the Phone keypad. (The number  
will appear just above the keypad as you  
enter it. Press to delete one or more digits.)  
showing the Lock screen. Press  
and  
then tap Decline to reject and send the call  
to your voicemail.  
Add a New Entry to People  
3. Tap Add contact or Save to existing  
contact.  
1. Press  
and then tap  
> People.  
3. As you enter digits, any matches with  
numbers already in People will appear.  
You can select one of those matches or  
continue entering digits.  
Mute the Ringer on a Call  
2. On the All tab, tap Add contact at the top  
of the screen.  
4. Use the keyboard to enter the new contact  
name and tap Save.  
— or —  
Tap an existing contact name and tap  
Save to save the new number.  
To mute the ringer, do any of the following:  
• Press the volume down button.  
3. Tap the Name box, enter the first and last  
name of the contact, and choose the  
order in which to display the names.  
Tap OK.  
• Press  
and tap Mute. (You can do this  
4. Tap  
.
even on the Lock screen.)  
Answer an Incoming Call  
• If the display is on, tap Answer.  
• If the display is off, the display will turn on  
showing the Lock screen. Drag the lock bar  
down to answer the call.  
• Place the device face down  
on a level surface.  
Retrieve a Phone Number  
4. Enter the contact information in the boxes  
provided, and then scroll to the bottom of  
the screen and tap Save.  
1. Press  
then press  
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, tap  
> People, and  
.
Voicemail  
Customize Your Home Screen  
Sprint strongly recommends setting a  
voicemail passcode. Without a passcode,  
anyone who has access to your phone can  
access your messages and place outbound  
calls through your wireless account.  
Set Up YourVoicemail  
Put your favorite applications  
right on your Home Screen,  
ready to access with just  
a tap of your finger.  
All unanswered calls are automatically  
transferred to your voicemail, even if your  
phone is in use or turned off. You should set  
up your voicemail and personal greeting as  
soon as your phone is activated:  
Retrieve YourVoicemail  
1. From the Home screen, tap  
then tap Voicemail.  
and  
1. Press  
and then tap  
> Voicemail.  
2. In the Personalize yourVoicemail window,  
tap Personalize now.  
3. Follow the voice prompts to create  
your passcode and record your name  
and greeting.  
Add a Widget  
2. Tap a message to listen to it  
2. If the widget is too large for the free space  
on the screen, press , slide to a screen  
with sufficient space, and repeat step 1.  
1. Press  
and tap  
.
From any other phone:  
2. On the Add to Home screen, tap the item  
you wish to add (Widget, Program,  
Shortcut, or Folder).  
1. Dial your wireless phone number.  
2. When your voicemail answers, press  
3. Enteryour passcode.  
.
From your new Facebook widget, you  
can access your Profile, Friends, Photos,  
and many other of your favorite  
Facebook features.  
*
For example, to add a Facebook widget:  
Voicemail Passcode  
(do not share):  
1. From the Add to Home screen, tap  
Widget > Facebook.  
____________________  
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Messaging  
Send a Picture (MMS) Message  
Set Up a POP3/IMAP Email Account  
1. Press and tap > Mail.  
Keep in touch your way using text  
and picture messaging, or email.  
Easy access to AOL, Hotmail,  
Yahoo!® Mail, and Gmail.  
1. Follow steps 1 – 4 for sending a  
text message.  
2. On the Choose a mail provider screen,  
tap Other (POP3/IMAP).  
2. Press  
and tap Attach.  
3. Enter the Email address and Password  
for the email account and then tap Next.  
3. Tap a media type (Picture, Video, etc.)  
and then tap an available album.  
Send a Text (SMS) Message  
4. Enter an Account name and Your name  
and tap Finish setup.  
4. Tap a picture or clip to select it and  
tap Done.  
1. Press  
and tap  
> Messages.  
2. On the All messages screen, tap  
New message.  
Check for New Email Messages  
5. Add additional pictures or clips, if  
desired, and tap Done.  
1. Press  
>
, and then tap  
3. Enter the phone number of the recipient  
in the To: text box.  
4. Tap Tap to Compose and then type  
your message.  
Notifications.  
6. If you are satisfied with your  
message, tap Send.  
2. Tap New email to open your email  
account.  
5. When you are finished, tap Send.  
3. Tap an email message to read it.  
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Camera & Camcorder  
Share  
2. Make sure the external display device is  
turned off, and then connect the other end  
of the HDMI cable to the HDMI jack on the  
external display device.  
Capture your life’s moments as  
stunning 8 MP photos or crisp  
HD videos and share them  
at a touch of the screen  
or watch them on your  
computer orTV.  
1. Press  
and tap  
> Gallery.  
2. Tap the album for the photos or videos  
you want to share.  
3. Turn on the external display device and  
then select the HDMI video input. Refer to  
the display’s documentation for details.  
3. Tap  
, and then on the Share via menu,  
tap a sharing option (Bluetooth, Facebook,  
Facebook for HTC Sense, Flickr, Gmail,  
or Mail).  
4. On your device, press  
Gallery.  
and tap  
>
4. Select the photos or videos you want to  
share and then tap Next.  
Take a Picture or Record a Video  
5. Open a photo or video album, and then do  
either of the following:  
3. Tap  
—or—  
to take the photo  
1. Press  
and then tap  
> Camera  
5. Compose yourmessage and then tap Send.  
(for pictures) or Camcorder (for video).  
• Start a photo slideshow by pressing  
Tap  
and tap  
to begin capturing video,  
to stop recording.  
and tapping Slideshow.  
2. Frame your subject in the screen, and  
then the camera will automatically focus  
on the center portion of the screen.  
View Your Photos and Videos  
Tap a video to start playing it on the screen.  
1. Connect one end of the optional HDMI  
cable to the HDMI jack at the bottom panel  
of your device.  
4. Tap an icon on the Review screen to save,  
view, send, or delete your picture or video.  
Your picture or video should appear on the  
external display device.  
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Wi-Fi  
Sprint Mobile Hotspot  
4. Select a Wi-Fi network security method in  
the Security box. Depending on the  
security method selected, you may need  
to add a network key (password) in the  
Password box.  
Connect up to eight  
Wi-Fi capable devices  
to the Internet using  
your EVO as a mobile  
hotspot.  
Connect to a Wi-Fi network  
with one quick touch to check  
email, access a corporate  
intranet, or browse  
5. Tap the Sprint Mobile Hotspot check box  
at the top of the screen to turn on the  
wireless router.  
the Web.  
Connect  
Set Up Your Sprint Mobile Hotspot  
Connect to the Sprint Mobile Hotspot  
4. Tap a Wi-Fi network to connect.  
If necessary, enter the security key  
and tap Connect.  
1. Press  
Wireless & networks.  
>
> and tap Settings >  
1. Enable Wi-Fi on your device.  
1. Press  
Sprint Hotspot.  
and then tap  
>
2. Select “Wi-Fi Router” (or the new router  
name, if you didn’t use the default) from  
the list of available networks.  
2. Tap the Wi-Fi check box to turn Wi-Fi on.  
2. Tap OK on the introduction screen.  
3. Tap the Router name (SSID) text box to  
enter a new router name, or use the  
default router name.  
3. Tap Wi-Fi settings to display a list of  
available networks.  
3. When “Connected” appears on your  
device, launch your Web browser to  
confirm you have an Internet connection.  
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Web  
Android Market  
3. To find what you want quickly:  
Personalize your  
phone with a huge  
selection of apps,  
games, ringers,  
Find sports scores, news, and weather.  
Shop online. On-the-go access lets  
you browse full-color versions of  
your favorite websites.  
• Browse through featured apps and  
games. Scroll through the list when  
you open Android Market.  
• Browse by categories. First, tap Apps or  
Games, and then tap a category. You  
can filter the category by Top paid, Top  
Free, or Just In.  
and screensavers.  
Go Online  
1. Press  
and tap  
> Internet.  
• Search for an app or game. Tap Search  
on the Android Market home screen,  
enter the name or key word, and then  
2. From the Sprint home page, select  
categories, navigate to websites, read  
blogs, download content, and more.  
Browse and Download  
tap  
to the right of the search box.  
1. Press  
and tap  
> Market.  
4. Tap an app or game to read a  
description and user reviews.  
2. The first time you visit Android Market™,  
a Terms of Service window will appear.  
Tap Accept to continue.  
• Tap a category to open it.  
• For more options, press  
any page.  
from  
5. Tap Install (for free applications) or  
Buy (for paid applications).  
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Sprint TV, Movies & Radio  
GPS Navigation  
Live TV and video on demand. Complete  
episodes and clips of your favorite  
primetime shows and movies. Over 50  
channels of news, entertainment,  
Sprint Navigation lets you see and hear  
turn-by-turn directions to a known address,  
or find nearby restaurants, stores, banks, or  
gas stations. Get information about traffic  
and alternate routes  
weather, sports, and streaming music.  
Watch  
Navigate  
1. Press  
and tap  
> Sprint TV.  
1. Press  
and tap  
>
2. Tap a channel or category. If prompted,  
select Preview or select Subscribe to  
purchase access.  
Sprint Navigation.  
2. Follow the onscreen instructions to  
access, launch, and use.  
3. Tap an item to play it.  
* Coverage not available everywhere. Content and lineup subject to change. Select channels also available for casual usage.  
Go to sprint.com/tvguide for more information.  
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HTC Sync  
Set Up HTC Sync  
Sync Your Device With Your Computer  
Sync Windows contacts and  
calendar events with those on  
your EVO. Back up data from your  
device to your computer. Or install  
third-party apps, and more.  
1. Connect your device to your computer  
using the USB cable provided.  
1. Run HTC Sync from your computer.  
2. The first time you synchronize the device,  
the Synchronization Settings Wizard will  
launch and help you set up HTC Sync.  
2. On the Connect to PC screen on  
your device, tap HTC Sync, and  
then tap Done.  
• If the Synchronization Settings Wizard  
doesn’t start, click Synchronize Now.  
3. Once your device finds HTC Sync,  
your computer will display the Phone  
Connection Wizard. Click Next.  
3. Follow the prompts to select the computer  
applications and categories to sync and  
when to sync data between your device  
and your computer.  
Install HTC Sync on Your Computer  
3. On your computer, copy HTCSync.exe  
from the microSD card to your computer’s  
desktop.  
1. Connect the device to your computer  
using the USB cable provided.  
4. Enter the name you want foryour  
device, and then click Finish.  
4. Double-click HTCSync.exe on the  
desktop and then follow the installation  
instructions onscreen.  
2. On the Connect to PC screen on your  
device, tap Disk drive, and then tap Done.  
4. Confirm the settings you have chosen  
and click Finish.  
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Battery-Saving Tips  
Manage Your Account  
Manage Your Device’s Wireless Functions  
Manage the Display Brightness and  
Screen On-Time  
Press  
to access a  
summary of yourSprint service plan orget  
answers to otherquestions  
Disable the 4G, Sprint Mobile Hotspot,  
Wi-Fi, Bluetooth, and GPS functions of the  
device when you’re not using them.  
make a payment, see your bills, enroll in  
online billing  
1. Press  
>
> Settings > Sound &  
display > Brightness to modify the  
backlight setting as desired.  
• check minute usage and account balance  
Press  
to add a new  
• see or modify the details of your  
Sprint service plan  
• Press  
>
> Settings > Wireless &  
line of service, upgrade your device,  
purchase accessories, or access other  
account services  
2. To turn off the screen, tap the Power  
button. The device will continue to  
function.  
networks and disable any of these  
functions that are not in use.  
• get detailed instructions and  
download content  
—or—  
—or—  
• Add a Bluetooth, GPS, and Wi-Fi widget to  
your Home screen. (See “Customize Your  
Home Screen” in this guide for more  
information about adding widgets.)  
From Your Sprint Phone  
From Any Other Phone  
Add a Power Control widget to your Home  
screen. (See “Customize Your Home  
Screen” in this guide for more information  
about adding widgets.)  
Press  
to check  
• Sprint Customer Service:  
Dial 1-888-211-4727  
minute usage and account balance  
For more useful tips about battery care  
and safety, see the User Guide at  
• Business Customer Service:  
Dial 1-800-927-2199  
Press  
to make  
a payment  
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Helpful Sprint Information  
Total Equipment Protection  
sprint.com/begin  
Resources  
ForYour Device  
Total Equipment Protection is a service provided  
by Asurion Protection Services, LLC, Continental  
Casualty Company’s (a CNA company) licensed  
agent for the customers of Sprint.  
Visit sprint.com/begin to discoverall you can  
do with yourdevice and Sprint service. Explore  
all youroptions, find ways to personalize your  
experience, even vote foryourfavorite features.  
It’s a whole new beginning.  
• This Get Started Guide to get you up and  
running.  
The protection you need so you can  
be worry free  
Basics Guide – Get the most from the  
services and features available on your  
new HTC EVO™ 4G.  
Sprint 411  
Should anything happen to your device,  
you’ll have a worry-free way to ensure that  
you get connected again soon.  
Dial 411 for nationwide listings, movie  
show times, restaurant reservations, driving  
directions and more. Spanish-speaking  
operators are available. See sprint.com  
for pricing and more details.  
to access the User Guide, how-to videos,  
tutorials, and helpful support information.  
Coverage includes:  
Loss, theft, routine maintenance, physical or  
liquid damage, mechanical or electrical  
problems, failure from normal wear and tear.  
For the Environment  
For more information:  
Recycle your old phone safely and  
conveniently using the addressed  
recycling envelope packaged  
with your new device. Visit  
See the Total Equipment Protection  
brochure available at any participating  
retail location or go to sprint.com/tep for  
more details. To enroll within 30 days of  
activation, call 1-800-584-3666.  
sprint.com/recycle for more details.  
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