Tech n ica l Refer en ce
HP VISUALIZE J 6000 Wor k sta tion s
Ma n u fa ctu r in g Pa r t Nu m ber : HP Pa r t No. A5990-90010
Ed ition E0600
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Con ten ts
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Thumbscrew on the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Internal Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Site Preparation and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Dealing with a Boot Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Special Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Searching for Bootable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Stable Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Boot Command Notations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
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Intermediate System Loader (ISL) Environment . . . . . . . . . . . . . . . . 41
Identifying LCD-Indicated Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Selftest Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Memory Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Troubleshooting with System Board LEDs . . . . . . . . . . . . . . . . . . . . . 71
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
System Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Front Bezel and Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Installing and Removing Memory DIMMs . . . . . . . . . . . . . . . . . . . . . 83
4. Boot Con sole Ha n d ler
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Boot Console Handler Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
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Con ten ts
Boot Console Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Booting the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Setting the Monitor Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Using Remote Power-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Troubleshooting Hint for an Unresponsive RPC . . . . . . . . . . . . . . . .115
Setting the Fan Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Rack-Mount Fan Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Desk-Side Fan Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
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Invoking ISL from the Boot Console Handler . . . . . . . . . . . . . . . . . . 118
5. Block Dia gr a m
Taiwan Class A Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Humidity (Non-condensing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Leakage Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
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Input Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
SCSI Bus Differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Terminators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
SE SCSI Bus Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
D. Rela ted Docu m en ta tion
Additional Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Site Preparation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Installation Poster and Getting Started Guide. . . . . . . . . . . . . . . . . .142
Parts and Replacement Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
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Con ten ts
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P r efa ce
This Technical Reference provides instructions for installing and configuring hardware,
system specifications and characteristics, instructions for using the Boot Console Handler,
SCSI device information, error messages and troubleshooting hints for your HP
VISUALIZE J 6000 workstation.
Sa fety a n d Regu la tor y Sta tem en ts
See Appendix A for the safety and regulatory statements that apply to the J 6000
workstation.
In sta lla tion Notice
Products designated in the Hewlett-Packard price list as customer installable can be
installed using the instructions provided with the product. If you have elected to have the
product installed by our field personnel, you will be charged for this service as covered
under the standard terms and conditions. For more information, please go to this web site:
www.hp.com/visualize/support
Rela ted Ma n u a ls
For more information, refer to the following documents:
•
•
•
•
•
•
•
•
Common Desktop Environment (CDE) User’s Guide
Configuring HP-UX for Peripherals
HP-UX System Administration Tasks
HP CDE Getting Started Guide
Managing Systems and Workgroups
Using HP-UX.
Using Your HP Workstation
Getting Started Guide for the J 6000
Note that the documents listed above can be viewed with a web browser using this URL:
http://www.docs.hp.com
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Revision Histor y
The revision history for each edition of the manual is listed below:
Edition
E0600
Revision History
First Printing
P r oblem s, Qu estion s, a n d Su ggestion s
If you have any problems or questions with our hardware, software, or documentation,
please contact either your HP Response Center or your local HP representative. If you
have access to a web browser, you can get the latest software and hardware patches at the
following URL:
http://www.hp.com/visualize/support/
Docu m en ta tion Con ven tion s
Unless otherwise noted in the text, this guide uses the following symbolic conventions.
Ta ble 1. Docu m en ta tion Con ven tion s
user-supplied values
Italic words or characters in syntax and command descriptions
represent values that you must supply. Italics are also used in text
for emphasis.
screen display
Information that the system displays, commands that you must use
literally, and path names appear in this typeface.
Enter
Keycaps are presented with a special keycap font as shown in the left
column. (In this document, we refer to the Enter key. On your
keyboard, the key may be labeled either Enter or Return.)
Electr osta tic Disch a r ge (ESD) P r eca u tion s
Electrostatic charges can damage the integrated circuits on printed circuit boards. To
prevent such damage from occurring, observe the following precautions during board
unpacking and installation:
•
•
Work on a static-free mat.
Wear a static strap to ensure that any accumulated electrostatic charge is discharged
from your body to ground.
•
Create a common ground for the equipment you are working on by connecting the
static-free mat, static strap, and peripheral units to that piece of equipment.
•
•
Keep uninstalled printed circuit boards in their protective antistatic bags.
Handle printed circuit boards by their edges, once you have removed them from their
protective antistatic bags.
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1 LVD P r od u ct In for m a tion
This chapter provides general product information about the HP VISUALIZE J 6000
workstation. This information is provided to help familiarize you with the main features
and components of the workstation.
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Chapter Overview
Ch a p ter Over view
This chapter contains the following main sections:
•
•
•
•
•
•
Product Description
Front Panel Components
Rear Panel Components
Internal Components
Monitors
Keyboard and Mouse
P r od u ct Descr ip tion
The HP VISUALIZE J 6000 workstation is a high-performance system capable of handling
the most complex problems in computational analysis, advanced 3-D design, and electronic
circuit design and verification.
The J 6000 has two PA-8600 microprocessors and sixteen memory slots on its system
board. It has a 715 Watt power supply with no DC/DC converter units required.
Net Dim en sion s a n d Weigh ts
The dimensions for the deskside system are listed below.
•
•
•
Depth: 25.8 inches (65.5 cm)
Width: 10.0 inches (25.4 cm)
Height: 19.8 inches (53.3 cm)
The dimensions for the rack system are listed below.
•
•
•
Depth: 24.5 inches (62.2 cm)
Width: 16.7 inches (42.4 cm)
Height: 3.4 inches (8.6 cm)
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Product Description
. Table 1-1 lists the net weights for the J 6000.
Table 1-1. Net Weights for the J6000 Workstations
Weight
Deskside Configuration
Min. - 40lbs. (17 kg.)
Max. - 49 lbs (22 kg.)
Maximum Configuration (Rack
Min. - 36lbs. (16 kg.)
Max. - 41 ls. (18 kg.)
1
Mount)
Maximum Configuration (Twenty
Fully Equipped Workstations and
the Rack)
1200 pounds (544 kg)
1. The rails weigh approximately 10 lbs. (4 kg.). This weight is not included in these
figures.
NOTE
For environmental and electrical requirements, see Appendix B.
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Product Description
Key Fea tu r es
The J 6000 workstations have the following key features.
•
CP Us:
— Two 552MHz PA-8600 microprocessors, each with 0.5 MB instruction cache and 1.0
MB data cache.
•
Op er a tin g System (Native HP-UX):
— 32-bit support requires HP-UX version 10.20 plus the June 1999 Workstation ACE
(Additional Core Enhancements)
— 64-bit support requires HP-UX version 11.0 plus ACE 9911
•
•
User In ter fa ce: HP CDE (Common Desktop Environment) graphical user interface
Com p a tibility: Source- and binary-code compatible with the B-, C-, and J -Class
product families
•
•
•
Ma in Mem or y: Using 512MB or 1 GB DIMMs
— Sixteen DIMM slots in pairs (from 1GB up to 16GB total)
Pow er Su p p ly:
— 500 Watt (output power), 715 Watt (input power) with two VRM modules
Rem ote Pow er -On
— Remote power-on feature that allows you to power up and shut down your
workstation remotely through the RS232 port.
•
In ter n a l Stor a ge Devices:
— Up to two Low-Voltage Differential (LVD) SCSI hard drives.
— One optional ATAPI Slim-line CD drive.
•
•
Sta n d a r d Netw or k in g: Ethernet IEEE 802.3 RJ 45, Twisted Pair 10/100 Base T
Sta n d a r d I/O: Two GB/sec aggregate I/O bandwidth
— Two low-voltage differntial (LVD) SCSI buses. One dedicated to the two internal disk
drives and one for the external devices (multi-mode).
— Two USB (Universal Serial Bus) connectors (keyboard and mouse)
— Two serial interface connectors (RS-232C)
— Audio connectors (line input, line output, headphone, and microphone)
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Product Description
•
•
I/O Exp a n sion Ca p a bilities: 64-bit PCI (Peripheral Connect Interface) slots
— Three PCI-4X slots at 3.3V, 66MHz
Op tion a l Gr a p h ics Ca r d s Cu r r en tly Su p p or ted :
10
— HP VISUALIZE-fx
— HP VISUALIZE-fxe
•
Mon itor s Cu r r en tly Su p p or ted :
— PC compatible monitors that support a minimum resolution of 1024×768 and a
frequency of 75Hz
•
•
Sta n d a r d Keyboa r d : The USB connector provides an interface for the keyboard to the
system. This keyboard provides the standard keys found on most PC keyboards.
Mou se: The HP mouse (USB) has left, middle, and right buttons that function the same
as most mice. For general information on the various cursor shapes associated with
different areas of HP CDE while using a mouse, see the Using Your HP Workstation
document.
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Front Panel Components
Fr on t Pa n el Com p on en ts
Before powering on your system, you should become familiar with the system unit
controls.
Figure 1-1 shows the front panel components with the bezel attached.
Figu r e 1-1. System Un it Fr on t Pa n el Con tr ols With Bezel
System LCD
CD ROM Bay
Hard Drive Bays
Power Switch
Figu r e 1-2. System Un it Fr on t Pa n el Con tr ols With Bezel Rem oved
Captive Thumbscrew
CD Drive
Locking Screw
System LCD
Hard Disk Drive Bay Areas
CAUTION This workstation is designated for two-person lifting. It weighs
approximately 36 to 49 pounds (16 to 22 kg), depending on the configuration.
Do not attempt to lift it by yourself, or injury may result.
Pow er Sw itch
This switch turns the system on and off. When you turn your workstation off, the operating
system automatically executes the shutdown -qcommand. This prevents any damage to
programs and data on your system disk. Turning the power switch back on again
automatically boots up the HP-UX operating system if your system has been configured to
auto boot.
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Front Panel Components
Th u m bscr ew on th e Fr on t Pa n el
There is one captive thumbscrew near the center of the front panel. Loosening and pulling
toward you with this screw allows the top panel to be removed. The top panel must be in
place or the system will not power up.
Between the LCD panel and the CD ROM drive, there is a threaded hole for an optional
locking screw. The locking screw is included in the bag of miscellaneous parts which comes
with the workstation. This locking screw allows the user to protect his/her workstation
form unwanted entry.
System LCD
The Liquid Crystal Display (LCD) indicator is located on the front panel. The LCD has two
16 characters lines. The LCD displays messages about the state of the system, including
chassis codes. The symbols in Figure 1-3 appear in the LCD if you have the HP-UX 10.20
or 11.0 operating system booted on your system. They represent the different system
activities.
Figu r e 1-3. LCD Sym bols
Operating system running (Heart Beat)
Disk access in progress
Network receive in progress
Network transmit in progress
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Front Panel Components
In ter n a l Stor a ge Devices
The J 6000 workstations support the following internal storage devices, which are also
located on the front panel, under the bezel:
•
•
Up to two hot-pluggable, Low-Voltage Differential (LVD) hard disk drives
One ATAPI (IDE) Slim-Line CD drive (optional)
The following subsections describe these internal storage devices.
Ha r d Disk Dr ive(s)
The J 6000 workstations can support up to two hot-pluggable, Low-Voltage Differential
(LVD) hard disk drives. These hard disk drives are 3.5-inch form factor, 10K RPM devices
which connect to Ultra2 Wide LVD (Low Voltage Differential) SCSI interfaces on the disk
bay backplane. The hard disk drive bays are located on the lower left side of the front
panel, below the CD ROM drive. See Figure 1-1.
The two hard disk drive models currently supported are:
•
•
18 GB LVD 10K RPM disk drive (Product Number A4998A)
36 GB LVD 10K RPM disk drive (Product Number A6013A)
NOTE
The ability to hot plug the hard disk drive(s) requires MirrorDisk/UX
(Product Number B5403BA on HP-UX 10.20, or B2491BA on HP-UX 11.0
ACE 9911).
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Th e Hot-P lu g P r ocess
The physical aspect of inserting and removing a disk drive is discussed in the document
that comes with the drive. However, the operating system must be prepared for the
insertion or removal of a disk, or unexpected and harmful effects may occur.
There is a significant difference between the terms “hot-pluggable” and “hot-swappable”.
Hot swapping happens at the device level; that is, a hot-swappable device manages
insertion/removal on its own without assistance from HP-UX commands. The disk drive(s)
in the J 6000 are not hot-swappable; they are merely hot-pluggable. Thus, a manual
software procedure must be done in order to safely remove or insert disk drives while the
system is running.
The hot-plug process allows you to replace a defective disk drive in a high-available system
while it is running.
Rep la cin g a Fa iled Disk Dr ive
In the context of replacing a failed disk drive, the system administrator must determine
which disk has failed. Depending on how the system was set up, the identity of the failed
drive may or may not be obvious. This determination may be done in either of two ways:
•
Tracking the error message written by the LVM (Logical Volume Manager) to the
system console and/or a log file. For information on LVM commands, see the man pages
for vgchange, lvreduce, vgfgrestore, lvlnboot, lvextend, lvsync, etc.
•
If installed, run the diagnostic utility Support Tool Manager (xstm) to determine disk
malfunction.
The removal of a defective disk drive from an active file system is supported through LVM
commands if hot-pluggable disks have been configured into the HP-UX file system with
LVM. To provide high availability, without impact to users, the disks must also be
configured as mirrored disks. Disk-mirroring is accomplished through use of the
MirrorDisk/UX software (HP part number B5403BA); for information on classes, see
http://www.hgp.com/education/courses/h628s.html.
No graphical user interface is currently offered through the System Administrator
Manager (SAM) for doing the required LVM commands because manipulation of the LVM
requires specialized knowledge that only experienced system administrators are expected
to have (see below for details).
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Hot-P lu g Exa m p le
The following example describes a particular system problem where the solution is to
replace a hot-plug disk module.
Volume group /dev/vg00contains the two disks, with the logical volume configuration as
shown:
Table 1-2. Example Configuration
Volume Description
Volume Description
Logical Volume 1
Logical Volume 2
Logical Volume 3
Logical Volume 3
Logical Volume 4
Logical Volume 5
hardware address
device file(/dev/dsk/) c2t6d0
10/0/12/0.0 10/0/13/0.0
c2t5d0
The system problem for this example is that the disk at hardware address 10/0/13/0.0 has
a head crash, and as a result, is unusable. The steps described in the Hot-Plug Procedure
section below outline a method that can be used to recover from this state.
1. All of the replaced disk’s in-use extents must belong to mirrored logical volumes which
were created with the “strict” option (-s); see the documentation for MirrorDisk/UX.
2. You must have an up-to-date configuration backup file. This is done automatically each
time an LVM command changes LVM configuration.
The default backup file’s path is:
/etc/lvmconf/<base_vg_name>.conf
For example,
/etc/lvmconf/vg00.conf
3. The replacement disk must be the same product ID as the replaced one.
NOTE
HP often uses different manufacturers for disks having the same product
number. The hot-plug manual procedure will not update the disk driver’s
internal information to that of the replaced disk.
The replacement disk will have the same capacity and block size as the defective disk
because they have the same product number. The only field that could be incorrect is the
string specifying the vendor’s name. This will not affect the behavior of the LVM. If it is
desired to update the manufacturer’s name, the disk’s volume group must be deactivated
and reactivated. See the HP-UX System Administration Tasks manual for details.
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Th e Hot-P lu g P r oced u r e
These are the steps required to properly hot-plug a disk drive:
Step 1
•
Check if the LVM found the physical volume to be defective when the volume group was
activated.
•
The “vgchange -a y” command would have printed the following message on the
console:
WARNING:
VGCHANGE:WARNING: COULDN’T ATTACH TP THE VOLUME GROUP
PHYSICAL VOLUME “/DEV/DSK/cXtXdX”
THE PATH OF THE PHYSICAL VOLUME REFERS TO A DEVICE THAT DOES NOT
EXIST, OR IS NOT CONFIGURED INTO THE KERNEL.
•
If the status of the “vgchange -v vg02” is unknown, you may check if this occurred by
doing a vgdisplay command:
vgdisplay<VG name>
For our example:
vgdisplay /dev/vg00
• If the disk was defective at vgchange time, the following messages
will be printed one or more times:
WARNING:
VGDISPLAY: WARNING: COULDN’T QUERY PHYSICAL VOLUME
“/DEV/DSK/cXtXdX”
THE SPECIFIED PATH DOES NOT CORRESPOND TO PHYSICAL VOLUME
ATTACHED TO THE VOLUME GROUP.
VGDISPLAY: WARNING: COULDN’T QUERY ALL OF THE PHYSICAL
VOLUMES
•
If you see these messages, the disk was defective at the time the volume group was
activated.
Otherwise, your disk became defective after the vgchange and you must continue with
step 2 of this procedure.
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Step 2
•
Reduce any logical volumes that have mirror copies on the faulty disk so that they no
longer mirror onto that disk (note the -A noption). This will take a several minutes.
lvreduce -m 0 -A n <LV name> /dev/dsk/<hard drive>
(for 1-way mirroring)
For example:
lvreduce -m 0 -A n /dev/vg00/stand /dev/dsk/c2t5d0
lvreduce -m 0 -A n /dev/vg00/swap /dev/dsk/c2t5d0
lvreduce -m 0 -A n /dev/vg00/ /dev/dsk/c2t5d0
The number of logical volumes that this step needs is variable. For instance, on a mirror
of a root disk you should have at least three logical volumes: /stand (is
lvol1),/swap (is lvol2),and / (is lvol3). Note that if your rootmirror disk dies,
you need to do the following:
— Follow the procedure in the section “Initial System Loader (ISL) Environment” in
the chapter “Boot Console Handler” in this document. At the Ma in Men u prompt
boot from the good disk.
— Type yat the Interact with ISLprompt and press Enter.
— Type this command at the ISL prompt and press Enter: hpux -lq
The -lqoption stands for loss of quorum. Once this procedure has been completed the
system will boot.
Step 3
•
•
Replace the faulty disk.
Do an ioscanon the replaced disk to insure that it is accessible and also as a double
check that it is a proper replacement.
For example:
ioscan /dev/dsk/c2t5d0
Step 4
•
Restore the LVM configuration/headers onto the replaced disk from your backup of the
LVM configuration:
vgcfgrestore -n <volume group name> /dev/rdsk/cxtxdx
where x is the logical unit number of the disk that has been replaced.
For example:
vgcfgrestore -n /dev/vg00 /dev/rdsk/c2t5d0
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Step 5
•
Attach the new disk to the active volume group with the vgchangecommand.
vgchange -a y /dev/vg00
Step 6
•
•
If the disk is not a mirror of a root disk, then skip this step.
Run the mkboot command. For example:
mkboot /dev/rdsk/c2t5d0
•
Run lvlnboot-Rto relink the replaced disk into the Boot Data Reserved Area of all
the Physical volumes in the Volume group.
lvlnboot -R
Step 7
•
Run the lvsync command to synchronize the physical extents of each logical volume
specified by logical volume path. Synchronization occurs only on physical extents that
are stale mirrors of the original logical extent.
lvsync /dev/<volume group name>/<LV name>
For example:
lvsync /dev/vg00/stand
lvsync /dev/vg00/swap
lvsync /dev/vg00/
At this stage, your system should be fully functioning. Use the xstmcommand to verify.
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Front Panel Components
CD ROM Dr ive (Op tion a l)
As an optional component, the J 6000 workstations support one slim-line CD ROM drive
with an ATAPI (IDE) interface.
Figure 1-4 shows the operating features of the CD ROM drive, and Table 1-3 describes
these features.
Figu r e 1-4. CD ROM Dr ive Fea tu r es
Emergency Eject
Button
Busy Indicator
Light
Eject Button
Disk Tray
Table 1-3. CD ROM Drive Features
Feature
Purpose
Busy Indicator
•
Lights during a data access operation and during a data
transfer.
•
•
•
Flashes at a one second rate when a disk is loaded.
Continues to flash if a disk or hardware error is detected.
Flashes at a three second rate while playing an audio disk.
Emergency
Eject Hole
Opens the Disk Tray when the end of a paper clip is inserted
into it. Used when the workstation does not have power and
the Disk Tray cannot be opened by pressing the Eject Button.
Eject Button
Opens the Disk Tray so that a CD ROM disk may be inserted
in it or removed from it. When the drive is in use, press the
Eject Button for more than one second to open the Disk Tray.
The Disk Tray does not open if the workstation power is off.
Disk Tray
Holds the CD ROM disk. (Note that this style of CD ROM
drive does not use a disk caddy.)
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Rear Panel Components
Rea r Pa n el Com p on en ts
This section describes the following components on the system unit’s rear panel. Figure 1-5
shows the locations of these rear panel components.
•
•
•
•
•
•
•
Power cord connector
Transfer of Control (TOC) Button
Audio connectors
Two serial ports
802.3 Twisted Pair (TP) LAN connector
Two USB connectors
Single-Ended/Low-Voltage Differential (SE/LVD) SCSI connector
NOTE
To maintain FCC/EMI compliance, verify that all cables are fully seated and
properly fastened.
Figu r e 1-5. System Un it Rea r Pa n el Con n ector s
Serial Port 1
Serial Port 2
LAN Connector
I/O Card Slots
Power Connector
slot 1
1
2
3
slot 2
slot 3
IOIOI
1
2
SERIAL
USB
LAN TP 100
SE
LVD
SCSI
COMPATIBLE CABLE REQUIRE
TOC
15-Pin D-Sub
USB Connectors
Connector
(optional graphics card)
SE/LVD
SCSI
Connector
Audio Connectors
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Rear Panel Components
Con n ector s on th e Rea r Pa n el
Pow er Cor d Con n ector
Plug the power cord into the power cord connector to provide AC power to the workstation.
The J 6000 power cord is rated at 15A for a 100–120V source.
RS-232C Ser ia l Con n ector s
You can attach a variety of pointing devices (such as a mouse or trackball) or peripheral
devices (such as printers, plotters, modems, and scanners) to the RS-232C Serial
Input/Output (SIO) ports on this workstation. Consult the documentation that
accompanies the device for specific information concerning its use.
LAN 10/100 Ba seT RJ 45 Con n ector
Your workstation has a built-in Twisted Pair (TP) connector for the 802.3 (ETHERNET) or
10 BaseT/100 BaseT network. Your workstation will automatically select the correct
network setting.
USB Con n ector s
The two Universal Serial Bus (USB) connectors support only the HP keyboard, mouse, or
hub (D6804A). You can connect the HP keyboard, mouse, or hub in either of the USB
connectors.
The USB mouse and keyboard were shipped with your system unit. The HP hub can be
ordered separately. Note that you should consult the documentation that accompanies
each input device for specific information concerning its use.
For more information on the Universal Serial Bus, use your browser to access the following
URL:
http://www.usb.org.
HP Hu b for USB Devices
The HP USB hub provides you with the ability to connect more than two USB devices to
the workstation, as well as the ability to extend the USB device’s cable length. As an
example, you may desire to locate the workstation’s keyboard and mouse at a greater
distance from the workstation, but the keyboard and mouse cables are not long enough. To
increase the cable length, you must make use of the USB hub’s extra cable length and
connect the hub’s cable to one of the two connectors on the back of the workstation. You
then connect the keyboard and mouse into their separate connectors on the USB hub.
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Rear Panel Components
SCSI Con n ector s
There is one Single-Ended/Low-voltage Differential (SE/LVD) SCSI connector on the rear
panel. This connector will support SE SCSI and LVD SCSI, but not both at the same time.
Use the SCSI connector to connect external SCSI devices such as hard disk drives, optical
disk drives, DDS-format tape drives, and CD ROM drives.
Consult the documentation that accompanies each SCSI device for specific information
concerning its use. Also see Appendix C, “SCSI Connections,” for information about
connecting SCSI devices to the J 6000 workstations.
CAUTION Do not mix SE and LVD SCSI devices on the same SCSI bus as this can cause
reduction of device performance.
Au d io Con n ector s
Your workstation has audio input and output capability through external input and output
connectors on the rear panel and through an internal speaker. The rear panel contains the
line input jack, line output jack, headphone jack, and microphone jack connectors.
Figu r e 1-6. Au d io Con n ector s
Line Input
Line Output
Headphone
Microphone
The audio connectors are standard stereo audio mini-jacks. Hewlett-Packard recommends
using gold-plated plugs available through audio retailers for best quality recording and
playback through the external connectors. Table 1-4 on the next page provides a summary
of the audio electrical specifications.
Table 1-4. Audio Electrical Specifications
Frequency Response
25 Hz to 20 kHz
Input Sensitivity/Impedance:
– Line in
– Microphone
2.0 Vpk/47 Kohm
22 mVpk/1 Kohm
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LVD Product Information
Rear Panel Components
Table 1-4. Audio Electrical Specifications
Maximum Output
Level/Impedance:
– Line out
2.8 Vpp/47 Kohm
– Headphones
– Speaker (internal)
2.8 Vpp/50 ohm
5.9 Vpp/48 ohm
Output Impedance:
– Line out
– Headphones
619 ohm
118 ohm
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LVD Product Information
Internal Components
In ter n a l Com p on en ts
This section describes the internal components of the J 6000 workstations.
For instructions on how to remove the workstation’s top panel in order to access the PCI
cage, memory cards (DIMMs), CD ROM drive, and hard disk drive(s), as well as
instructions on how to install and remove them, see Chapter 4.
Figu r e 1-7. In ter n a l Com p on en ts of th e J 6000
16 Memory Slots
Processor 0
Processor 1
VRMs
System Boa r d
The system board in the J 6000 contains the PA-RISC microprocessors, memory slots, and
PCI cage as well as connectors to other components.
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Internal Components
Micr op r ocessor s
The J 6000 has two PA-8600 microprocessors with operating frequencies of 552 MHz. Each
processor has 0.5 MB instruction cache and a 1.0 MB data cache. Each microprocessor is
cooled by a “turbocooler” which consists of a cylindrical heat sink and an integrated fan.
Pow er Su p p ly
The power system is comprised of one apparent power factor 500W output power supply.
The maximum power needed by a fully-configured SPU is 715W input power. The
temperature sensor is located in the front of the power supply. The power supply weighs
approximately 8 lbs. (4 kg.). Please note that the system speaker is located in the power
supply.
CAUTION HP does not recommend and does not support the use of “ferro-active” or
“ferro-resonant” power correction in conjunction with the J 6000 workstation.
This type of line conditioner represents an older technology that is not
compatible with the most recent designs in active Power Factor Correction
(PFC) power supplies such as those in the HP J 6000 workstations.
“Ferro-active” or “ferro-resonant” line conditioners may cause an increase in
total harmonic distortion and may produce significant and unpredictable
voltage regulation anomalies.
P CI Ca ge
The PCI (Peripheral Connect Interface) cage is located on the left side of the system board,
behind the CD ROM and hard disk drive bays. There are three PCI-4X, 64 bit, 3.3v, 66
MHz slots which provide I/O expansion capabilities for the workstation. There are no
primary and secondary card slots.
CD ROM a n d Ha r d Disk Dr ive Ba ys
The J 6000 supports two Low-Voltage Differential (LVD) SCSI hard disk drives (one
standard and one optional) and one optional ATAPI slim-line CD ROM drive. The internal
SCSI Bus is independent of the external SCSI Bus.
The hard disk drives are hot-pluggable. More information on this was provided earlier in
this chapter in the Hard Disk Drive section.
Volta ge Regu la tor Mod u les (VRMs)
NOTE
These VRMs are designed to function ONLY with the J 6000 power supply.
The output is 2VDC. The maximum current is 52A.
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Monitors
Mon itor s
The J 6000 workstations currently support the following HP monitors:
•
•
•
19-inch (18.3-inch viewable) VGA 1600×1200 color monitor (Product Number A4575A)
21-inch (19.9-inch viewable) VGA 1600×1200 color monitor (Product Number A4576A)
18.1-inch L1800 color flat panel display VGA up to 1280×1024 (Product Number
D5065W)
•
•
•
19-inch (18-inch viewable) display VGA 1600x1200 (Product Number D8910W)
21-inch (19.8-inch viewable) display VGA 1800x1440 (Product Number D2847A)
24-inch (22.5-inch viewable) display VGA 1920x1200 (Product Number A1295A)
Keyboa r d
The standard USB keyboard (Product Number A4983-604xx – the actual suffix number
depends on the localized version of the keyboard) with the J 6000 workstations is a 104-key
input device. It is a PC-104 compatible keyboard.
Mou se
The USB mouse is either a scroll wheel type mouse (Product Number A4983-60101) where
the scroll wheel also serves as the middle button, or a true three-button type mouse
(Product Number A4983-60111).
Site P r ep a r a tion a n d In sta lla tion
For information on:
•
Preparing customers’ sites for the delivery and installation of J 6000 workstations, refer
to the HP VISUALIZE J 6000 Site Preparation Guide (www.docs.hp.com)
•
Installing J 6000 workstations, refer to the QuikInstall Poster which came with the
workstation (Part Number A5991-90000) and the Getting Started Guide - HP
VISUALIZE J 6000 Workstation (Part Number A5990-90020).
For a listing of documentation for the J 6000 workstations, see Appendix D.
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Monitors
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Troubleshooting
Chapter Overview
Ch a p ter Over view
This chapter contains the following main sections:
•
•
•
•
•
•
•
Introduction to Troubleshooting
Flowcharts for Troubleshooting
Dealing with a Boot Failure
Identifying LCD-Indicated Conditions
Running System Verification Tests
Running ODE-Based Diagnostics
LED Diagnostics
In tr od u ction to Tr ou blesh ootin g
To troubleshoot HP VISUALIZE J 6000 workstations, you must be familiar with the
HP-UX operating system and be able to start and stop processes. You should also be
familiar with the boot ROM diagnostics, ISL diagnostics, and the Support Tools Manager
online tests, which are described in this chapter.
First note any error or status messages, and then run the power-up boot ROM diagnostics,
known as Selftest. If the Selftest diagnostics fail, replace the FRU that is indicated. If the
tests pass but you still suspect a problem, run the ISL diagnostics and the Support Tools
Manager online tests.
For a complete description of using ISL diagnostics and using the Support Tools Manager,
see the Support Media User’s Manual (Part Number B3782-90176).
F low ch a r ts for Tr ou blesh ootin g
The following four figures contain troubleshooting flowcharts you can follow to isolate a
failing Field Replaceable Unit (FRU). Figure 3-1 on the next page contains the main
troubleshooting flowchart. Figures 3-2 through 3-4 on the following pages contain the
flowcharts for console, bootable device, and HP-UX troubleshooting, respectively.
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Troubleshooting
Flowcharts for Troubleshooting
Figu r e 2-1. Ma in F low ch a r t for Tr ou blesh ootin g
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Troubleshooting
Flowcharts for Troubleshooting
Figu r e 2-2. Con sole Tr ou blesh ootin g F low ch a r t
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Troubleshooting
Flowcharts for Troubleshooting
Figu r e 2-3. Boota ble Device Tr ou blesh ootin g F low ch a r t
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Troubleshooting
Flowcharts for Troubleshooting
Figu r e 2-4. HP -UX Tr ou blesh ootin g F low ch a r t
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Troubleshooting
Dealing with a Boot Failure
Dea lin g w ith a Boot Fa ilu r e
This section contains information for searching for bootable media, stable storage, boot
command notations, supported boot paths and the Intermediate System Loader (ISL)
environment. Some of the examples in this section require the use of the Boot Console
Handler, which is discussed in Chapter 4 of this reference.
Sp ecia l Con sid er a tion s
When dealing with boot failures, you will need to consider the scenarios in this section.
•
To boot from a known device containing a bootable operating system, type the following
at the prompt:
Main Menu: Enter command > boot device [Enter]
where device is the hardware path to the device, specified in Mnemonic Style
Notation.
Example: to boot an operating system stored on an IDE CD ROM, go to the Main Menu
of the Boot Console Handler and then type the following command at the prompt:
Main Menu: Enter command > boot ide [Enter]
The operating system on the specified device is used to start the workstation.
•
To interact with the Initial System Loader (ISL) before booting the workstation, type
the following at the prompt:
Main Menu: Enter command > boot device [Enter]
You are prompted: Interact with ISL (Y or N) > y [Enter]
Answering yes (y)causes the ISL to be loaded from the specified device. After a short
time, the following prompt appears on the screen:
ISL>
ISL is the program that actually controls the loading of the operating system. By
interacting with ISL, you can choose to load an alternate version of the HP-UX
operating system.
For example, if the usual kernel (/stand/vmunix) on the root disk has become
corrupted, boot the workstation from the backup kernel (/stand/vmunix.prev) by
typing the following at the ISL>prompt:
ISL> hpux /stand/vmunix.prev [Enter]
•
To find the location of the bootable operating systems on the various media in the file
system, use the search ipl command. See the next subsection, “Searching for
Bootable Media.”
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Troubleshooting
Dealing with a Boot Failure
Sea r ch in g for Boota ble Med ia
To list all devices that contain bootable media, go to the Main Menu of the Boot Console
Handler, and then type the following at the prompt:
Main Menu: Enter command > search ipl [Enter]
The searchcommand searches all buses. The search may turn up more devices than there
are lines on the display. If you are using a text terminal, you can control the progress of the
search from the terminal’s keyboard by doing any of the following:
•
•
•
To temporarily suspend the search, press [Ctrl]-[S].
To continue the search, press [Ctrl]-[Q].
To halt the search, press any other key.
These flow-control commands do not work with a bitmapped display, but such a display can
show more than forty lines of text, so you are unlikely to need them.
To search for devices of just one type that actually contain bootable media, go to the Main
Menu of the Boot Console Handler, and then type the following at the prompt:
Main Menu: Enter command > search ipl device_type [Enter]
where device_type is one of the following:
• fwscsi is the internal, Ultra2 Wide LVD (Low Voltage Differential) SCSI bus.
• scsiis the external SE/LVD SCSI bus.
• lanis all connections to the built-in LAN.
• ideis the built-in CD ROM drive.
• pcinis an optional SCSI interface in slot number n.
Sta ble Stor a ge
Stable Storage is non-volatile memory associated with the PA-RISC processor module.
Stable Storage is used by the processor (CPU) to store device path information, the state of
the boot flags, HPMC error information, and operating system initialization data.
Boot Com m a n d Nota tion s
The boot command supports the following two notations:
•
•
Mnemonic
Path number
Type help scsior help lanfor more information on the boot path parameters.
Here are examples of mnemonic notation:
• bootwith no parameters selects the primary boot path in stable storage.
• bootwith the alternateor altparameter selects the alternate boot path in stable
storage.
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Troubleshooting
Dealing with a Boot Failure
Here is an example of path number notation:
• boot p1 [Enter] attempts to boot from the second path in a list generated by a
previous searchcommand.
Su p p or ted Boot Pa th s
SCSI devices are bootable when connected to any SCSI port on the system. Workstations
can only boot from the built-in LAN port. The workstation can be booted from the CD ROM
drive for software installation.
In ter m ed ia te System Loa d er (ISL) En vir on m en t
The ISL environment provides the means to load the operating system (HP-UX)
environment. The ISL environment also provides an offline platform to execute diagnostic
and utility programs from a boot device when HP-UX does not load.
The ISL program is the first program loaded into main memory from an external media
(LAN, disk, or tape) and launched by the initial program loader (IPL) routine during the
Boot Administration environment.
The ISL environment provides the following capabilities:
•
Execute user-entered commands to modify boot device paths and boot options in stable
storage.
•
•
Run off-line diagnostic programs and utilities.
Provide automatic booting of the HP-UX operating system after power-on or reset.
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Troubleshooting
Identifying LCD-Indicated Conditions
Id en tifyin g LCD-In d ica ted Con d ition s
This workstation uses a 2-line LCD, with up to 16-characters per line, to display
firmware/operating system progress codes. These codes are referred to as chassis codes.
The information displayed on the LCD has the following format:
XXX YYYY: ZZZZZZ
AAAAAAAAAAAAAAAA
(Line 1)
(Line 2)
Where:
XXX
Three-character Operating Status
YYYY
Four-digit hex code identifying the code module being executed
Six-digit FRU descriptor
ZZZZZZ
AAAAAAAAAAAAAAAA
Diagnostic message of up to 16 characters
The 3-character operating status can be one of the following:
FLT(fault)
A hardware error has been detected
Hardware being tested
TST(test)
INI(initialize)
SHU(shutdown)
WRN(warning)
RUN(running)
Hardware being initialized
System being shutdown
A non-optimal operating condition exists
The operating system is running
Selftest Fa ilu r es
Chassis codes are the key to debugging selftest errors. If a failure is found during selftest,
chassis codes are displayed in the system LCD. To debug a failure:
1. In Table 3-1 starting on the next page, find the chassis code listed on the LCD.
2. In the Boot Console Handler, use the Service Menu’s pim, pdt, and ChassisCodes
commands to get additional information about the failure.
The FRU column in Table 3-1 shows messages printed on the LCD that refer to system
FRUs. All codes are listed in numeric order.
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Troubleshooting
Identifying LCD-Indicated Conditions
Mem or y Fa ilu r es
The J 6000 workstations require special Memory Page Deallocation to be implemented.
This feature allows the workstation to provide information to the operating system about
memory failures.
HP-UX uses this information to map out failing memory areas and continue normal
operation. You can check the Memory Page Deallocation Table (PDT) using the pdt
command in the Service menu of the Boot Console Handler (refer to Chapter 4). If a failing
DIMM is replaced, use the command pdt clearin the Service Menu to clear out the PDT.
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Troubleshooting
Identifying LCD-Indicated Conditions
Ch a ssis Cod es
Table 3-1 lists all of the chassis codes for the J 6000 workstations.
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
FLT
FLT
1n01 SYS BD HPMC occurred
CPU n detected an unexpected HPMC.
1n02 SYS BD powerfail intrpt CPU n detected an unexpected power fail
interrupt.
FLT
FLT
1n03 SYS BD recvry cntr trap CPU n detected an unexpected recovery
counter trap.
1n04 SYS BD external intrrpt CPU n detected an unexpected external
interrupt.
FLT
FLT
1n05 SYS BD LPMC occurred
CPU n detected an unexpected LPMC.
1n06 SYS BD ITLB mis/Ipg flt CPU n detected an unexpected ITLB miss
or instruction page fault.
FLT
FLT
FLT
FLT
FLT
FLT
FLT
FLT
FLT
FLT
FLT
1n07 SYS BD I mem prot trap
CPU n detected an unexpected instruction
memory protection trap.
1n08 SYS BD illegal inst trp CPU n detected an unexpected illegal
instruction trap.
1n09 SYS BD break instr trap CPU n detected an unexpected break
instruction trap.
1n0A SYS BD privilgd op trap CPU n detected an unexpected privileged
operation trap.
1n0B SYS BD privlgd reg trap CPU n detected an unexpected privileged
register trap.
1n0C SYS BD overflow trap
CPU n detected an unexpected overflow
trap.
1n0D SYS BD conditional trap CPU n detected an unexpected conditional
trap.
1n0E SYS BD assist exep trap CPU n detected an unexpected assist
exception trap.
1n0F SYS BD DTLB mis/Dpg flt CPU n detected an unexpected DTLB
miss or data page fault.
1n10 SYS BD non-acc ITLB mis CPU n detected an unexpected non-access
ITLB miss fault.
1n11 SYS BD non-acc DTLB mis CPU n detected an unexpected non-access
DTLB miss or data page fault.
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
FLT
1n12 SYS BD data mem prot tr CPU n detected an unexpected data
memory protection trap.
FLT
FLT
FLT
FLT
FLT
FLT
FLT
FLT
FLT
FLT
FLT
TST
TST
TST
TST
TST
TST
1n13 SYS BD data mem brk trp CPU n detected an unexpected data
memory break trap.
1n14 SYS BD TLB dirty bit tr CPU n detected an unexpected TLB dirty
bit trap.
1n15 SYS BD page refrnce trp CPU n detected an unexpected page
reference trap.
1n16 SYS BD assist emul trap CPU n detected an unexpected assist
emulation trap.
1n17 SYS BD hi-priv xfer trp CPU n detected an unexpected
higher-privilege transfer trap.
1n18 SYS BD lo-priv xfer trp CPU n detected an unexpected
lower-privilege transfer trap.
1n19 SYS BD taken branch trp CPU n detected an unexpected
taken-branch trap.
1n1A SYS BD data mem acc rts CPU n detected an unexpected data
memory access rights trap.
1n1B SYS BD data mem prot ID CPU n detected an unexpected data
memory protection ID trap.
1n1C SYS BD unalign data ref CPU n detected an unexpected unaligned
data reference trap.
1n1D SYS BD perf mon intrrpt CPU n detected an unexpected
performance monitor interrupt.
1n20 SYS BD CPUn basic test
1n21 SYS BD CPUn alu test
CPU n is starting its basic operations
self-test.
CPU n is starting its arithmetic and
logical unit self-test.
1n22 SYS BD CPUn branch test CPU n is starting its branch instruction
self-test.
1n23 SYS BD CPUn arith cond
1n24 SYS BD CPUn bit opers
1n25 SYS BD CPUn cntrl regs
CPU n is starting its arithmetic condition
self-test.
CPU n is starting its bit operation
instruction self-test.
CPU n is starting its control register
self-test.
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Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
TST
1n26 SYS BD CPUn ext intrpt
CPU n is starting its external interrupt
self-test.
TST
TST
TST
TST
TST
TST
TST
WRN
FLT
1n27 SYS BD CPUn itimer test CPU n is starting its interval timer
self-test.
1n28 SYS BD CPUn multi-media CPU n is starting its multi-media
instructions self-test.
1n29 SYS BD CPUn shadow reg
CPU n is starting its shadow register
self-test.
1n2A SYS BD CPUn diagnse reg CPU n is starting its diagnose register
self-test.
1n2B SYS BD CPUn rdr test
CPU n is starting its remote diagnose
register self-test.
1n2C SYS BD CPUn bypass test CPU n is starting its integer bypass
operation self-test.
1n30 SYS BD CPUn start est
1n31 SYS BD CPUn skip est
CPU n is starting its early (pre-memory)
self-tests.
CPU n is bypassing its early self-tests to
save time.
1n32 SYS BD CPUn bad tst mod CPU n detected an unsupported system
mode.
INI
TST
TST
1n3C SYS BD CPUn initialize
1n3E SYS BD CPUn exit est
1nA0 SYS BD CPUn fpu tests
CPU n is initializing after self-tests.
CPU n finished its early self-tests.
CPU n is starting its floating-point unit
self-tests.
TST
TST
TST
TST
TST
TST
1nA1 SYS BD CPUn fpu reg tst CPU n is starting its floating-point
register self-test.
1nA2 SYS BD CPUn fpu inst
1nA3 SYS BD CPUn fpu traps
1nA4 SYS BD CPUn fpu misc
1nA5 SYS BD CPUn fpu bypass
CPU n is starting its floating-point
instruction self-test.
CPU n is starting its floating-point trap
self-test.
CPU n is starting its floating-point
miscellaneous operations self-test.
CPU n is starting its floating-point
bypassing self-test.
1nB1 SYS BD CPUn TLB RAM tst CPU n is starting its TLB register
self-test.
46
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
TST
1nB2 SYS BD CPUn TLB trans
CPU n is starting its TLB translation
self-test.
FLT
FLT
FLT
INI
1nBA SYS BD monarch CPU fail The monarch CPU failed.
1nBB SYS BD bad CPUn number
1nBF SYS BD CPUn halt boot
The CPU identifier was out of range.
Bootstrap failure--machine halted.
1nCA SYS BD CPUn sys bus arb Monarch CPU is initializing the system
bus arbitration.
WRN
WRN
FLT
WRN
1nCD SYS BD CPUn deconfig
1nCE SYS BD CPUn extinguish
1nCF SYS BD slaven failed
1mDs SYS BD slaves deconfig
CPU n deconfigured itself.
PDC_PROC halted CPU n.
Slave CPU n failed self-test.
Monarch CPU m deconfigured slave CPU
s.
WRN
1nEF SYS BD CPUn slftst warn CPU n detected a non-fatal error during
its self-tests.
WRN
INI
1mFs SYS BD monm stop slaves Monarch CPU m halted slave CPU s.
1nFC SYS BD CPUn sync’ing
CPU n is synchronizing with the rest of
the system.
INI
FLT
TST
1nFD SYS BD CPUn stat wd tst CPU n is testing the system status word.
1nFF SYS BD monarchn selftst Monarch CPU n failed self-test.
2n20 SYS BD CPUn icache RAM
CPU n is starting its instruction cache
RAM self-test.
FLT
FLT
TST
TST
TST
FLT
TST
2n25 SYS BD CPUn ic ld d err CPU n detected a data error during data
cache load.
2n26 SYS BD CPUn ic ld t err CPU n detected a tag error during data
cache load.
2n30 SYS BD CPUn icache tag
2n40 SYS BD CPUn icache par
CPU n is starting its instruction cache tag
self-test.
CPU n is starting its instruction cache
parity detection self-test.
2n50 SYS BD CPUn dc stor que CPU n is starting its data cache store
queue self-test.
2n51 SYS BD CPUn dc st q err CPU n detected an error during its data
cache store queue self-test.
2n70 SYS BD CPUn dcache RAM
CPU n is starting its data cache RAM
self-test.
Chapter 2
47
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
TST
2n80 SYS BD CPUn dcache tag
2n90 SYS BD CPUn dcache ECC
2BAD SYS BD assertion fail
CPU n is starting its data cache tag
self-test.
TST
CPU n is starting its data cache ECC
self-test.
FLT
TST
A firmware assertion failed.
3n00 SYS BD ROM checksum tst Monarch CPU n is testing the boot ROM
integrity.
FLT
INI
TST
3n00 SYS BD ROM checksum BAD The boot ROM failed checksum.
3n00 SYS BD ROM checksum ok
The boot ROM passed checksum.
3n01 SYS BD PDH control test Monarch CPU n is testing PDH control
register.
INI
FLT
3n01 SYS BD PDH control init Monarch CPU n is initializing the PDH
control register.
3n01 SYS BD PDH control err
Monarch CPU n detected an error in the
PDH control register.
TST
INI
FLT
WRN
3n02 SYS BD scratch RAM test Monarch CPU n is testing scratch RAM.
3n02 SYS BD scratch RAM ok
3n02 SYS BD scratch RAM bad
The scratch RAM test failed.
The scratch RAM test passed.
3n03 SYS BD stbl st read err CPU n detected a non-fatal error reading
the stable store.
FLT
3n03 SYS BD stbl st read err CPU n detected a non-fatal error reading
the stable store.
INI
INI
3nC4 SYS BD clearing EEPROM
Monarch CPU n is clearing the EEPROM.
3nD4 SYS BD deflting EEPROM2 Monarch CPU n is initializing the
EEPROM to system defaults.
WRN
FLT
FLT
WRN
FLT
3n04 SYS BD EEPROM write err CPU n detected a non-fatal error writing
the EEPROM.
3n04 SYS BD EEPROM write err CPU n detected a fatal error writing the
EEPROM.
3n05 SYS BD EEPROM wrt limit CPU n detected a fatal error writing the
EEPROM.
3n06 SYS BD EEPROM read err
3n06 SYS BD EEPROM read err
CPU n detected a non-fatal error reading
the EEPROM.
CPU n detected a fatal error reading the
EEPROM.
48
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
CPU n is starting the low-level debugger.
INI
FLT
3n07 SYS BD
CPUninvoke LDB
3n09 SYS BD bad sys mde byte CPU n detected an unsupported system
mode.
WRN
TST
WRN
FLT
3n1A SYS BD hversion mismtch Stable store hardware version doesn’t
match system.
3n1B SYS BD chck model strng Check model string with version in stable
store.
3n1B SYS BD model str msmtch Model string doesn’t match that in stable
store.
3n1B SYS BD fatal model str
Error reading model string from stable
store.
TST
WRN
FLT
INI
3n1C SYS BD test software ID Check LANIC address.
3n1C SYS BD update sw ID Update LANIC address.
3n1C SYS BD update sw ID err Error updating LANIC address.
3n2s SYS BD Invoke LDB: s
CPU n is awaiting the low-level debugger
for s more seconds.
TST
3nBC IO BD
test sys clocks
CPU n is verifying processor clocks with
the real-time clock.
INI
FLT
3nBC SYS BD init sys clocks
CPU n has initialized the processor clocks.
3nBC IO BD
RTC tick timeout The real-time clock is ticking too slowly or
not at all.
TST
INI
FLT
FLT
FLT
3nCD SYS BD check defaults
3nCD SYS BD init defaults
3nCD SYS BD init EEPROM err
3nEC SYS BD bad sys config
CPU n is initializing stable store values to
system defaults.
CPU n finished initializing stable store
values.
CPU n detected an error writing to stable
store.
CPU n detected an illegal CPU board
configuration.
3nF4 SYS BD EEPROM boot limt CPU n detected a fatal error writing the
EEPROM.
FLT
TST
3nFC SYS BD bad sys bd id
4n00 SYS BD CPUn start lst
CPU n cannot identify CPU board.
CPU n is starting its late (with memory)
self-tests.
Chapter 2
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
WRN
4n01 SYS BD CPUn skip lst
CPU n is bypassing its late self-tests to
save time.
TST
TST
4n0E SYS BD CPUn exit lst
CPU n finished its late self-tests.
4n20 SYS BD CPUn lst erly st CPU n is re-executing some of its early
self-tests from system memory.
TST
TST
TST
TST
TST
TST
TST
TST
TST
TST
TST
TST
TST
TST
4n21 SYS BD CPUn lst basic
4n22 SYS BD CPUn lst alu
4n23 SYS BD CPUn lst branch
CPU n is re-executing its basic operations
self-test.
CPU n is re-executing its arithmetic and
logic unit self-test.
CPU n is re-executing its branch
instruction self-test.
4n24 SYS BD CPUn lst arth cd CPU n is re-executing its arithmetic
conditions self-test.
4n25 SYS BD CPUn lst bit ops CPU n is re-executing its bit operations
self-test.
4n26 SYS BD CPUn lst ctl reg CPU n is re-executing its control register
self-test.
4n27 SYS BD CPUn lst ext int CPU n is re-executing its external
interrupt self-test.
4n28 SYS BD CPUn lst itimer
CPU n is re-executing its interval timer
self-test.
4n29 SYS BD CPUn lst mltimed CPU n is re-executing its multi-media
instructions self-test.
4n2A SYS BD CPUn lst shadow
CPU n is re-executing its shadow register
self-test.
4n2B SYS BD CPUn lst dg regs CPU n is re-executing its diagnose
register self-test.
4n2C SYS BD CPUn lst rdrs
4n2D SYS BD CPUn lst bypass
4n30 SYS BD CPUn cache byte
CPU n is re-executing its remote diagnose
register self-test.
CPU n is re-executing its integer bypass
operation self-test.
CPU n is starting its data cache sub-word
operations self-test.
TST
TST
4n40 SYS BD CPUn cache flush CPU n is starting its cache flush self-test.
4n50 SYS BD CPUn icache miss CPU n is starting its instruction cache
miss self-test.
50
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
TST
4n60 SYS BD CPUn dcache miss CPU n is starting its data cache miss
self-test.
FLT
FLT
FLT
FLT
FLT
FLT
FLT
5n00 SYS BD unknown bus err
CPU n detected an unknown error on the
system bus (Runway).
5n02 SYS BD path err assertd CPU n detected a path error on the
system bus (Runway).
5n04 SYS BD data parity err
CPU n detected a data, address, or control
parity error on the system bus (Runway).
5n07 SYS BD Runway dir error CPU n detected a directed error on the
system bus (Runway).
5n08 SYS BD Runway broad err CPU n detected a broadcast error on the
system bus (Runway).
5n0A SYS BD illegal response CPU n received data that did not match
any outstanding data request.
5n0B SYS BD bus timeout
CPU n timed out before receiving
requested data. The responder is logged in
the system responder address.
FLT
5n0C SYS BD CPU sync failure CPU n’s synchronizer detected a rule
violation on the system bus (Runway).
INI
INI
FLT
FLT
TST
WRN
FLT
7000 DIMM
start DIMM scan
Start looking for installed DIMMs.
Initialize memory data structures.
7002 SYS BD init mem tables
7004 SYS BD mem plt upd fail Error updating memory platform data.
7005 DIMM
7010 DIMM
7011 DIMM
7012 DIMM
insufficient mem Insufficient memory detected to continue.
check DIMM order Start memory DIMM order check.
skip DIMM ord ck Bypass memory DIMM order check.
DIMM order error Memory DIMMs are not in the proper
order.
FLT
7013 DIMM
DIMM order error Memory DIMMs are not in the proper
order. As a result, the system cannot
access one or more DIMMs and has
deallocated all inaccessible DIMMs.
TST
7016 DIMM
DIMM pair check
Start memory DIMM pair check (DIMMs
in a pair (e.g. 0a/0b) must match in
J 7xxx).
WRN
FLT
7017 DIMM
701F DIMM
skip mem pair ck Bypass memory DIMM set check.
no memory found Memory scan couldn’t find any DIMMs.
Chapter 2
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
TST
7020 SYS BD search for IMM
Try to find a single memory bank to use
for the initial memory module.
TST
FLT
TST
703s DIMM
704s DIMM
705s DIMM
DIMM s IMM vrfy
DIMM s IMM fail
DIMM s IMM test
DIMM s was the initial memory module
last boot. Verify it still works.
DIMM s failed the initial memory module
test.
Test DIMM in slot s as the initial memory
module.
INI
INI
TST
706s DIMM
DIMM s is IMM
DIMM scan done
DIMM s chosen as initial memory module.
70F0 DIMM
Memory DIMM scan complete.
7100 SYS BD mem register tst Start testing registers in memory
controller.
WRN
FLT
FLT
FLT
FLT
FLT
INI
7101 SYS BD skip mem reg tst Bypass the memory controller register
test.
7102 SYS BD mem addr reg tst Firmware detected an error in the
memory controller address registers.
7103 SYS BD mem mbat reg tst Firmware detected an error in the
memory controller bank registers.
7104 SYS BD mem reg tst fail Firmware detected an error in the
memory controller memory registers.
7105 SYS BD mem err reg test Firmware detected an error in the
memory controller error registers.
7106 SYS BD mem err clr fail Firmware was unable to clear the error
registers after testing.
7200 DIMM
strt DIMM detect Start the Serial Presence Detection (SPD)
to search for memory DIMMs.
INI
WRN
FLT
FLT
INI
7201 DIMM
DIMM detect x%
SPD is x% finished.
7202 SYS BD skip DIMM detect Bypass Serial Presence Detection.
7203 DIMM
7204 DIMM
7205 DIMM
unsupp DIMM type SPD found an unsupported DIMM type.
SPD fatal error SPD detected an unexpected, fatal error.
add HP DIMM type New HP manufactured DIMM type added
to tables.
INI
7206 DIMM
non-HP DIMM type New non-HP DIMM type added to tables
(use at own risk).
52
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
FLT
7207 DIMM
DIMM table full
The DIMM table is full--cannot add new
type.
FLT
INI
INI
7208 DIMM
721s DIMM
722s DIMM
no DIMMs found
is DIMM s inst?
???? DIMM in s
SPD didn’t find any memory DIMMs.
SPD is checking memory slot s.
SPD found a DIMM in slot s, but can’t
determine its size. DIMM will not be used.
INI
INI
INI
FLT
723s DIMM
724s DIMM
725s DIMM
72As DIMM
128M DIMM in s
256M DIMM in s
512M DIMM in s
DIMM s checksum
SPD found a 128MB DIMM in slot s.
SPD found a 256MB DIMM in slot s.
SPD found a 512MB DIMM in slot s.
DIMM in slot s failed SPD checksum and
will not be used.
FLT
FLT
72Cs DIMM
72Ds DIMM
DIMM s mismatch
DIMM s load err
DIMM in slot s didn’t match the other in
pair. (J 7xxx only--DIMMs must be in
matched pairs.)
Memory DIMMs are not in the proper
order. As a result, the system cannot
access DIMM s and has deallocated it.
INI
TST
7300 SYS BD mem config start Starting main memory configuration.
7301 SYS BD check mem config Checking for memory configuration
change since last boot.
WRN
INI
7302 SYS BD mem confg changd Memory physical configuration changed
since last boot.
7303 SYS BD use confg change Memory physical configuration didn’t use
saved configuration change. Use stored
configuration data.
INI
INI
WRN
7304 SYS BD build mem intrlv Building memory configuration with all
DIMMs interleaved.
7305 SYS BD save mem config
Saving memory configuration information
in non-volatile memory.
7306 SYS BD use alt mem conf Memory will be configured from fixed
values, instead of detected DIMMs.
INI
FLT
7307 SYS BD interleve memory Generating the memory interleave.
7308 SYS BD PDT is disabled
Firmware detected bad memory pages,
but the Page Deallocation Table is
disabled.
Chapter 2
53
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
FLT
7309 DIMM
insufficient mem Insufficient error-free memory to
continue.
FLT
INI
TST
TST
INI
WRN
FLT
730C SYS BD mem intrlv fail
730F SYS BD mem config done
Memory interleave generation failed.
Main memory configuration complete.
7400 DIMM
740F DIMM
non-dest mem tst Starting non-destructive memory test.
non-dst tst done Non-destructive memory test complete.
7500 SYS BD memory reset
Resetting memory system.
7501 SYS BD mem log clr warn Memory error logs didn’t clear on first try.
7502 SYS BD mem err log fail Firmware could not clear memory error
logs.
TST
WRN
7600 DIMM
7601 DIMM
dest mem test
mem init only
Starting the destructive memory test.
Skip the test, just initialize memory to
save time.
TST
TST
TST
7602 DIMM
7603 DIMM
7604 DIMM
tst 1st mem page Starting 3-pass test of first memory page.
tst rest of mem
start 1st pass
Starting 3-pass test of the rest of memory.
Starting 1st pass of memory test (write
pseudorandom sequence).
TST
TST
7605 DIMM
7606 DIMM
1st pass x%
First pass is x% complete.
start 2nd pass
Starting 2nd pass of memory test (verify
pseudorandom sequence, write inverse).
TST
TST
7607 DIMM
7608 DIMM
2nd pass x%
Second pass is x% complete.
start 3rd pass
Starting 3rd pass of memory test (verify
inverse sequence).
TST
TST
7609 DIMM
760A DIMM
3rd pass x%
Third pass is x% complete.
start mem init
Starting memory initialization. (Initialize
to zero to set ECC.)
TST
WRN
760B DIMM
760C DIMM
mem init x%
Memory initialization is x% complete.
repeat dest test Re-execute destructive test for hardware
troubleshooting.
FLT
FLT
760D DIMM
7610 DIMM
mem code cpy err Firmware tried to copy code from ROM to
memory, but the copy didn’t match the
original.
ECC wrt/read err Writing and reading back good data
caused memory ECC error.
54
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
FLT
7611 DIMM
7612 DIMM
7613 DIMM
7614 DIMM
ECC single data
Memory ECC test failed to detect
single-bit data error.
FLT
FLT
FLT
FLT
FLT
FLT
FLT
FLT
FLT
FLT
FLT
FLT
ECC single ECC
Memory ECC test failed to detect
single-bit ECC error.
ECC multipl data Memory ECC test failed to detect
multiple-bit data error.
ECC multpl signl Memory ECC test failed to signal
multiple-bit error.
7800 SYS BD mem err summary
Printing memory error summary word to
RS-232.
7801 SYS BD bus ctrl par err System bus (Runway) control parity error
detected.
7802 SYS BD bus addr par err System bus (Runway) address parity error
detected.
7803 SYS BD bus data par err System bus (Runway) data parity error
detected.
7804 SYS BD mem out of range Memory access outside configured
memory space.
7805 SYS BD bus broadcst err System bus (Runway) broadcast error
detected.
7806 SYS BD mem addr par err Memory bus address parity error
detected.
7807 SYS BD mem ctlr stat wd Printing memory controller status word to
RS-232.
781s DIMM
DIMM s uncor err
Uncorrectable ECC error detected in
DIMM s.
FLT
FLT
782s DIMM
783s DIMM
DIMM s corr err
Replace DIMM s
DIMM s is bad and needs replacing.
Correctable ECC error detected in DIMM
s.
FLT
FLT
FLT
FLT
FLT
7840 SYS BD unexpected HPMC
Unexpected HPMC detected.
7841 SYS BD mem status invld Memory error status word is invalid.
7842 SYS BD mem summ invalid Memory summary word is invalid.
7843 SYS BD fwd prog invalid Memory forward progress word is invalid.
7844 SYS BD mem HPMC summ wd Printing memory error summary word to
RS-232.
Chapter 2
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
FLT
7845 SYS BD mem ctlr stat wd Printing memory controller status word to
RS-232.
FLT
FLT
7846 SYS BD mem err overflow Multiple memory errors detected.
7848 SYS BD addr not mapped
Memory address outside configured
memory space.
FLT
FLT
785s DIMM
786s DIMM
MBE in DIMM s
SBE&MBE DIMM s
Destructive memory test detected an
uncorrectable memory error in DIMM s.
Destructive memory test detected both an
uncorrectable and a correctable memory
error in DIMM s.
FLT
FLT
FLT
787s DIMM
788s DIMM
7890 DIMM
mem err DIMM s
SBE in DIMM s
MBE overwrt SBE
Destructive memory test detected a
pattern compare error in DIMM s.
Destructive memory test detected a
correctable memory error in DIMM s.
Firmware replaced a correctable memory
error entry in the PDT with an
uncorrectable memory error entry at the
same address.
FLT
7891 DIMM
dup entry in PDT The PDT already contains an entry at
that address.
FLT
FLT
FLT
FLT
FLT
FLT
FLT
7892 SYS BD PDT write error
7893 SYS BD PDT is full
7900 SYS BD no DMT entry
7901 SYS BD no rank entry
Error adding the entry to the PDT.
The PDT is full--cannot add new entry.
Internal error--cannot find DIMM entry.
Internal error--cannot find rank entry.
7902 SYS BD bad refrsh intvl Computed refresh interval is invalid.
7903 SYS BD mem intrlv fail Cannot generate memory interleave.
7904 SYS BD mem reloc failed Cannot interleave with relocated range
(3.75GB - 4.0GB).
FLT
FLT
7905 SYS BD mem intrlv error Undefined memory interleave failure.
79FF SYS BD mem firmware err Internal error--never expected this to
happen.
WRN
WRN
80F3 SYS BD err rd IODC byte Cannot read IODC from ROM or card.
80F4 EXT IO boot read error
Cannot load IODC entry_init for boot
device.
WRN
80F5 EXT IO boot exec error
Error initializing boot device.
56
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
WRN
80F6 EXT IO boot read error
Cannot load IODC entry_io for boot
device.
WRN
WRN
WRN
INI
INI
80F7 EXT IO boot IO error
Error detected during boot device I/O.
80F8 EXT IO invalid boot dev Invalid boot device class; bad IODC?
80FC EXT IO invalid boot dev Unexpected error; bad IODC?
8800 IOCARD PCI BusWlk start Starting PCI bus and device discovery.
88r1 IOCARD PCI Rope r walk
Starting PCI bus and device discovery on
Rope r.
INI
INI
8802 IOCARD PCI BusWalk done PCI bus and device discovery complete.
8803 SYS BD PCI alloc done
Done allocating address space for PCI
devices.
INI
FLT
WRN
FLT
INI
FLT
INI
8804 SYS BD PCI config done
Done configuring PCI devices.
881r IO BD
882r IO BD
883r IO BD
R2PCIr not found Rope-to-PCI bridge r not found.
R2PCIr not found Rope-to-PCI bridge r initialization failed.
Roper config err Rope r configuration failed.
884r EXT IO Roper debug tggl Rope r debug register toggled.
884r EXT IO Roper tgl fail Rope r debug register toggle failed.
8850 SYS BD early rope0 init Initializing rope 0 for early RS-232
output.
FLT
INI
INI
8850 SYS BD rope0 init fail
8860 SYS BD rope0 init done
Couldn’t initialize rope 0.
Rope 0 initialization complete.
8870 IO BD
early R2PCI init Initializing Rope-to-PCI bridge 0 for early
RS-232 output.
FLT
INI
8870 IO BD
8880 IO BD
R2PCI init fail
R2PCI init done
Couldn’t initialize Rope-to-PCI bridge 0.
Rope-to-PCI bridge 0 initialization
complete.
INI
8890 IO BD
early Super init Initializing Super-I/O for early RS-232
output.
FLT
INI
WRN
8890 IO BD
88A0 IO BD
Super init fail
Super init done
Couldn’t initialize Super-I/O.
Super-I/O initialization complete.
8A03 EXT IO No graph console Cannot re-establish communications with
the graphics console.
Chapter 2
57
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
WRN
8A04 EXT IO No USB keyboard
Cannot re-establish communications with
the USB keyboard.
TST
WRN
WRN
WRN
WRN
8C06 EXT IO PCI BIST test
8C07 EXT IO PCI BIST error
8C08 SYS BD PCI alloc error
Running PCI Built-In Self-Test
PCI Built-In Self-Test failed.
PCI address space allocation failed.
8C09 IO BD
PCI mem mngr err Memory allocation for PCI device failed.
8C0A EXT IO PCI mem type err PCI device requested invalid memory
type.
WRN
8C0B IO BD
PCI max bus dpth PCI bus depth exceeded maximum
supported depth.
WRN
WRN
WRN
SHU
8C0C EXT IO PCI dev not cnfg Unable to configure PCI device.
8C0F IO BD
8DEC IO BD
8DEC IO BD
dev tree ovrflow Data space for PCI devices is full.
init LAN SROM Initializing the core LAN serial EPROM.
resetting system Restarting system after core LAN
initialization.
FLT
FLT
FLT
FLT
FLT
WRN
INI
8E10 IO BD
8E11 IO BD
8E12 IO BD
8E13 IO BD
8E20 IO BD
PARALEL port cfg Parallel port configuration failed.
SERIAL1 port cfg Serial 1 port configuration failed.
SERIAL2 port cfg Serial 2 port configuration failed.
FLOPPY drive cfg Floppy drive configuration failed.
bad USB port cfg USB port configuration failed.
9001 EXT IO no console found Search for console display device failed.
9151 IO BD
9152 IO BD
915F IO BD
init SERIAL_1
Initializing serial 1 port as console
display.
INI
INI
INI
INI
INI
init SERIAL_2
Initializing serial 2 port as console
display.
init unknown dev Initializing unknown device as console
display.
916s EXT IO init PCI slot s
Initializing PCI device in slot s as console
display.
91DB IO BD
9C51 IO BD
init SERIAL_LDB
consol is SER_1
Initializing serial LDB port as console
display.
Console display is on serial port 1.
58
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
WRN
9C51 IO BD
bad init SERIAL1 Serial port 1 failed to initialize as a
console device.
INI
INI
9C52 IO BD
consol is SER_2
Console display is on serial port 2.
9160 EXT IO builtin GRAPHICS Initializing built-in graphics as console
display.
INI
WRN
9C52 IO BRD consol is SER_2
Console display is on serial port 2.
9C52 IO BD
bad init SERIAL2 Serial port 2 failed to initialize as a
console device.
INI
WRN
INI
WRN
9C6s EXT IO consol is GRAPHs Console display is on graphics card in PCI
slot s.
9C6s EXT IO bad PCI slot s
9C8t EXT IO cnfg mon type t
9C8t EXT IO mon type t fail
Graphics in PCI slot s failed to initialize
as a console device.
Set graphics console to monitor type t.
(Seen when cycling through types.)
Failed to configure console to monitor type
t.
INI
WRN
9CDB IO BD
9CDB IO BD
consl is SER_LDB Console display is on serial LDB port.
bad init SER_LDB Serial LDB port failed to initialize as a
console device.
FLT
WRN
WRN
A088 IO BD
consl path fault Unable to boot--no console device found.
A008 EXT IO no boot device
Unable to boot--no bootable device found.
A0BD EXT IO device not ready Boot device not ready--operation may be
retried.
FLT
A0FF EXT IO unknown launch
Unable to boot. Explanation may appear
on console.
WRN
WRN
A50F EXT IO init pri pth err Unable to boot from primary boot device.
A70F EXT IO init otr pth err Unable to boot from non-primary boot
device.
INI
INI
INI
C10m SYS BD CPUm is monarch
C30m SYS BD monarchm test
C30C SYS BD mnrch slv chck
CPU m was chosen as the monarch
processor. (All other CPUs are slaves.)
CPU m finished the monarch-only tests
and system initialization.
The monarch CPU is checking whether
the slaves are in the correct rendezvous.
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
INI
C3FF SYS/IO late monarch tst The monarch CPU is starting the late
(post-memory) monarch-only tests.
FLT
C3FF SYS/IO late monarch flt The late (post-memory) monarch-only
tests failed.
INI
INI
INI
INI
INI
C4CC SYS BD initialize ccp
C4CD SYS BD no ccp found
C4CE SYS BD ccp disabled
C4CF SYS BD ccp found
Searching for (lab-only) debugger card.
Debugger card not found.
Debugger card disabled.
Debugger card found.
C500 SYS BD get primary path Autoboot is reading primary boot path
from stable store.
INI
C540 EXT IO init pri path
Autoboot is trying to boot from primary
boot device.
INI
WRN
C580 EXT IO load IPL pri pth Loading IPL from primary boot device.
C5F0 EXT IO err read pri IPL Error loading IPL from primary boot
device.
FLT
WRN
WRN
WRN
WRN
WRN
C5F0 EXT IO pri IPL fault
Error loading IPL from primary boot
device.
C5F1 EXT IO err read pri IPL Cannot load IPL from primary boot
device--load address invalid.
C5F2 EXT IO err read pri IPL Cannot load IPL from primary boot
device--file is not IPL image.
C5F3 EXT IO err read pri IPL Cannot load IPL from primary boot
device--IPL image size invalid.
C5F4 EXT IO err read pri IPL Cannot load IPL from primary boot
device--IPL entry point address invalid.
C5F8 EXT IO err read pri IPL Cannot load IPL from primary boot
device--IPL image checksum failed.
INI
INI
FLT
C5FF
<blank> launch pri IPL
Booting from primary boot path.
C642 EXT IO init kybrd consl Try to initialize USB keyboard.
C642 EXT IO keyboard error
C643 EXT IO keyboard reinit
An error was detected trying to access the
keyboard.
WRN
WRN
Keyboard was re-initialized.
C64F EXT IO reset montr type The console device failed to initialize with
the given monitor type. Try again with
type 1.
60
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
TST
TST
INI
C680 SYS BD builtin graphics Look for built-in graphics card.
C68s SYS BD test graph in s
C68s SYS BD init graph in s
Look for graphics card in PCI slot s.
Successfully initialized graphics card in
PCI slot s.
INI
C680 SYS BD bultin graphics
Successfully initialized built-in graphics
card.
WRN
WRN
C680 SYS BD bultin graphics
built-in graphics initialization failed.
C68s SYS BD fail graph in s
Card in PCI slot s failed graphics
initialization or is not a graphics card.
INI
INI
WRN
WRN
WRN
WRN
WRN
WRN
WRN
INI
WRN
C740 EXT IO init other path
Autoboot is trying to boot from
non-primary boot device.
C780 EXT IO ld IPL othr path Loading IPL from non-primary boot
device.
C7F0 EXT IO other IPL fault
Error loading IPL from non-primary boot
device.
C7F1 EXT IO bad alt IPL read Cannot load IPL from non-primary boot
device--load address invalid.
C7F2 EXT IO bad alt IPL read Cannot load IPL from non-primary boot
device--file is not IPL image.
C7F3 EXT IO bad alt IPL read Cannot load IPL from non-primary boot
device--IPL image size invalid.
C7F4 EXT IO bad alt IPL read Cannot load IPL from non-primary boot
device--IPL entry point address invalid.
C7F8 EXT IO bad alt IPL read Cannot load IPL from non-primary boot
device--IPL image checksum failed.
C7FF
<blank> launch IPL other Booting from a device other than the
primary boot path.
CB00 SYS BD TOC initiated
A Transfer of Control entered the
firmware TOC handler.
CB01 SYS BD no OS TOC vector There is no TOC vector for the operating
system. Firmware will soft boot the
system.
WRN
CB02 SYS BD bad OS TOC addr
The operating system TOC handler vector
is invalid. Firmware will soft boot the
system.
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
WRN
CB03 SYS BD bad OS TOC code
The operating system TOC handler is
invalid. Firmware will soft boot the
system.
WRN
WRN
WRN
CB04 SYS BD bad OS TOC len
The size of the operating system TOC
handler is invalid. Firmware will soft boot
the system.
CB05 SYS BD bad OS TOC chksm The operating system TOC handler failed
the checksum test. Firmware will soft boot
the system.
CB0A SYS BD prev TOC logged
Firmware detected unread PIM data from
a previous TOC and will not overwrite it.
(PIM for this TOC is lost.)
INI
WRN
CB0B SYS BD branch to OS TOC Branching to the operating system TOC
handler.
CB0C SYS BD br OS TOC failed Branch to the operating system TOC
handler failed. Firmware will soft boot the
system.
WRN
CB10 SYS BD LPMC initiated
A Low-Priority Machine Check entered
the firmware LPMC handler. The handler
should log the error and return to normal
operation.
WRN
WRN
WRN
WRN
FLT
CB11 SYS BD icache LPMC err
CB12 SYS BD dcache LPMC err
An instruction cache parity error caused
the LPMC.
A data cache parity/ECC error caused the
LPMC.
CB13 SYS BD dcache tag error The parity error is in the tag portion of
the data cache.
CB14 SYS BD dcache data err
CB1F SYS BD OS LPMC failed
The parity error is in the data portion of
the data cache.
Firmware couldn’t branch to the operating
system LPMC handler. It will halt the
CPU, requiring a power cycle to recover.
WRN
WRN
CB71 SYS BD HPMC occurred
CB72 SYS BD LPMC occurred
A High-Priority Machine Check caused
entry to PDCE_CHECK (the firmware
trap handler).
A Low-Priority Machine Check caused
entry to PDCE_CHECK (the firmware
trap handler).
62
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
WRN
CB73 SYS BD TOC occurred
A Transfer of Control caused entry to
PDCE_CHECK (the firmware trap
handler).
FLT
FLT
FLT
CB9r IO BD
Error on roper
An error was detected on rope r.
CB99 SYS BD seed IVA handler PDC_SEED_ERROR triggered an HPMC.
CB9A SYS BD HPMC overwrite
Firmware is overwriting PIM data from a
previous HPMC.
OFF
OFF
CBA1 SYS BD AIOC int dat err I/O controller internal error.
CBA2 IO BD
EtoA rope perr
Parity error between I/O controller and
Rope-to-PCI bridge.
OFF
OFF
CBA3 SYS BD access invld TLB An invalid I/O TLB entry was accessed.
CBA4 IO BD
EtoA rp cmd perr Command parity error between I/O
controller and Rope-to-PCI bridge.
OFF
OFF
CBA5 IO BD
CBA6 IO BD
CDF timeout
Rope Command/Data FIFO is backed up.
R2PCI resp tmout Rope-to-PCI bridge timed out. Could be a
failure of the PCI card, rope, or R2PCI
bridge.
OFF
OFF
CBA7 IO BD
CBB1 IO BD
Unknown AIOC err Unknown I/O controller error.
PCI timeout
A PCI card requested the bus but failed to
use it.
OFF
CBB2 IO BD
PCI timeout; OV
More than once aPCI card requested the
bus but failed to use it.
OFF
OFF
CBB3 IO BD
CBB4 IO BD
R2PCI intrnl err Rope-to-PCI bridge internal error.
R2PCI int err;OV Multiple Rope-to-PCI bridge internal
errors.
OFF
OFF
CBB6 IO BD
CBB8 IO BD
PCI data req err PCI bus data requestor error: R2PCI
detected PERR# assertion.
PCI D req err;OV Rope-to-PCI bridge detected multiple
PERR# assertions.
OFF
OFF
OFF
OFF
CBBA IO BD
CBBC IO BD
CBBE IO BD
CBC0 IO BD
PCI data par err PCI bus data parity error.
PCI Dpar err;OV
Multiple PCI bus data parity errors.
R2PCI intrnl err Error in R2PCI internal data to PCI bus.
R2PCI int err;OV Multiple R2PCI internal data to PCI bus
errors.
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
OFF
CBC2 IO BD
CBC4 IO BD
CBC6 IO BD
CBC8 IO BD
PCI data parity
PCI data parity error. I/O error log word 3
contains the error address.
OFF
OFF
OFF
PCI data par; OV Multiple PCI data parity errors. I/O error
log word 3 contains the error address.
R2PCI intrnl err Rope-to-PCI bridge internal data error:
R2PCI detected PERR# assertion.
R2PCI int err;OV Multiple R2PCI internal data errors:
R2PCI detected multiple PERR#
assertions.
OFF
OFF
CBCA IO BD
CBCC IO BD
PCI data rs err
PCI bus data responder error: R2PCI
detected PERR# assertion.
PCI D rs err; OV Multiple PCI bus data responder errors:
R2PCI detected multiple PERR#
assertions.
OFF
OFF
CBCE IO BD
CBD0 IO BD
R2PCI T-Abort
Rope-to-PCI bridge signalled Target
Abort.
R2PCI T-Abort;OV Rope-to-PCI bridge signalled multiple
Target Aborts.
OFF
OFF
CBD2 IO BD
CBD4 IO BD
PCI parity err
PCI par err; OV
PCI address/command parity error.
Multiple PCI address/command parity
errors.
OFF
CBD6 IO BD
PCI no DEVSEL#
No PCI device selected (DEVSEL#
assertion). I/O error log word 3 contains
the error address.
OFF
OFF
CBD8 IO BD
CBDA IO BD
PCI no DEVSEL;OV Multiple DEVSEL# assertions. I/O error
log word 3 contains the error address.
PCI target abort A PCI device signalled Target Abort. I/O
error log word 3 contains the error
address.
OFF
CBDC IO BD
PCI T-Abort; OV
A PCI device signalled multiple Target
Aborts. I/O error log word 3 contains the
error address.
OFF
OFF
CBDD IO BD
CBDE IO BD
PCI assrts LOCK# A PCI device asserted LOCK#.
PCI LOCK#; OV
A PCI device asserted LOCK# multiple
times.
OFF
CBE0 IO BD
PCI assrts SERR# A PCI device asserted SERR#: address
parity error or other system error.
64
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
OFF
CBE2 IO BD
PCI SERR#; OV
A PCI device asserted SERR# multiple
times.
OFF
OFF
CBE3 IO BD
Unknown PCI err
Unknown PCI error detected.
CBE6 SYS BD AtoE rope perr
Parity error between system I/O controller
and Rope-to-PCI bridge.
OFF
OFF
CBE7 IO BD
R2PCI intrnl err Rope-to-PCI bridge internal data error.
CBE8 SYS BD AtoE rope perr
Command parity error between system
I/O controller and Rope-to-PCI bridge.
OFF
FLT
CBE9 IO BD
Unknown Rope err Unknown rope error occurred.
CBF0 SYS BD HPMC initiated
A High-Priority Machine Check entered
the firmware HPMC handler.
FLT
FLT
FLT
FLT
CBF1 SYS BD no OS HPMC IVA
There is no HPMC vector for the
operating system. Firmware will halt the
CPU, requiring a power cycle to recover.
CBF2 SYS BD bad OS HPMC len
The size of the operating system HPMC
handler is invalid. Firmware will halt the
CPU, requiring a power cycle to recover.
CBF3 SYS BD bad OS HPMC addr The operating system HPMC handler
vector is invalid. Firmware will halt the
CPU, requiring a power cycle to recover.
CBF4 SYS BD bad OS HPMC cksm The operating system HPMC handler
failed the checksum test. Firmware will
halt the CPU, requiring a power cycle to
recover.
FLT
CBF5 SYS BD OS HPMC vector 0 The size of the operating system HPMC
handler is zero. Firmware will halt the
CPU, requiring a power cycle to recover.
WRN
FLT
FLT
CBFA SYS BD prev HPMC logged Firmware detected unread PIM data from
a previous HPMC and will overwrite it.
CBFB SYS BD brnch to OS HPMC Branching to the operating system HPMC
handler.
CBFC SYS BD OS HPMC br err
Branch to the operating system HPMC
handler failed. Firmware will halt the
CPU, requiring a power cycle to recover.
FLT
FLT
CBFD SYS BD unknown check
CBFE SYS BD HPMC during TOC
The firmware trap handler didn’t detect
an HPMC, LPMC, or TOC.
A High-Priority Machine Check occurred
during Transfer of Control processing.
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Troubleshooting
Identifying LCD-Indicated Conditions
Table 2-1. Chassis Codes for J6000 Workstations
Osta t
Cod e
F RU
Messa ge
Description
FLT
CBFF SYS BD multiple HPMCs
A High-Priority Machine Check occurred
while processing another HPMC.
INI
INI
CC0n SYS BD CPUn OS rendezvs
Slave CPU n entering the final
rendezvous, waiting for the operating
system to awaken it.
CC1n SYS BD CPUn early rend
Slave CPU n entering the early
rendezvous, waiting for the monarch CPU
to initialize scratch RAM and other
system state.
INI
INI
INI
CC2n SYS BD CPUn rendezvous
CC3n SYS BD CPUn cache rend
CC4n SYS BD CPUn mem rendez
Slave CPU n entering rendezvous. Slave
CPUs enter this rendezvous numerous
times during boot.
Slave CPU n entering cached rendezvous,
waiting for the monarch CPU to configure
the system bus.
Slave CPU n entering memory
rendezvous, waiting for the monarch CPU
to select a boot device.
TST
WRN
INI
INI
WRN
D000 SYS BD micro controller Firmware is initializing communications
with the system controller.
D004 SYS BD micro not resp
Firmware detected a communications
error with the system controller.
D005 SYS BD set dom1 fan spd Firmware is initializing communications
with the system controller.
D006 SYS BD set dom2 fan spd Firmware is initializing communications
with the system controller.
D007 SYS BD bad microctl cmd Firmware detected a communications
error with the system controller.
FLT
WRN
D01n SYS/IO fan n: failure!
D02n SYS/IO fan n: too slow!
Firmware detected system fan n stopped.
Firmware detected system fan n is
running too slowly.
66
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Troubleshooting
Running System Verification Tests
Ru n n in g System Ver ifica tion Tests
HP-UX uses an online diagnostics product called the Support Tools Manager that allows
system operation verification.
Three interfaces are available with the Support Tools Manager: a command line interface
(accessed through the cstm command), a menu-driven interface (accessed through the
mstmcommand), and the graphical user interface (accessed through the xstmcommand).
For more information on these user interfaces, see the online man pages by entering the
following at a command line prompt:
man cstm [Enter]
man mstm [Enter]
man xstm [Enter]
For information on the enhanced online diagnostics, see the Support Media User’s Manual
(HP Part Number B3782-90176).
To access the Support Tools Manager, perform the following steps:
1. In a terminal window, type the following at the # prompt to invoke the command line
interface:
# cstm [Enter]
2. The following message appears:
Support Tool Manager
Version A.01.00
Type ‘help’ for a list of available commands.
CSTM>
3. To verify the system operation, type the following at the CSTM>prompt:
CSTM> verify all [Enter]
Messages similar to the following appear:
Verification has started on device (CPU).
Verification has started on device (FPU).
CSTM> Verification of (FPU) has completed.
CSTM> Verification of (CPU) has completed.
4. Press [Enter]to return to the CSTM>prompt after all test results are reported.
5. To exit the Support Tools Manager, enter the following:
CSTM> exit [Enter]
If any tests failed, run Selftest and ISL diagnostics to isolate the problem.
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Troubleshooting
Running ODE-Based Diagnostics
Ru n n in g ODE-Ba sed Dia gn ostics
The Offline Diagnostic Environment (ODE) consists of diagnostic modules for testing and
verifying system operation. ODE provides all the necessary functions for the user to load
specified tests and interact with those tests.
ODE is an ISL utility. To boot ODE:
1. Invoke the ISL environment from the system disk or a CD ROM.
2. Type ode [Enter]after the ISL>prompt to invoke ODE from the LIF directory on
the system disk. The prompt changes to ODE>.
Not all of the test modules are available on all systems. To see what test modules are
available to run on this system, type lsat the ODE>prompt. The available modules include
the following:
• astrodiag – tests and verifies the basic functionality of the Astro memory
controller/I/O chip.
• siodiag– tests and verifies the basic functionality of the SuperI/O multifunction I/O
chip, including serial, parallel, USB, and so forth.
• wdiag– tests and verifies the functionality of the PA-RISC chip.
• memtest– tests and verifies the memory arrays. If an error is detected, the diagnostic
reports the memory card and its slot number that needs replacement. It also provides a
map of the memory configuration so that the user can identify the type of memory and
its slot location.
• fupdate – updates the system’s Processor Dependent Code (PDC) firmware in the
EEPROM.
• mapper– identifies the configuration of HPPA systems. It displays path, identification,
and revision information of I/O components, configuration of memory controllers,
processors, co-processors, cache, and TLB, as well as processor board component
revisions and values of various HPPA system identifiers, revisions, and capabilities.
For further information on the various ODE commands and a complete listing of the
command set, type help [Enter] at the ODE> prompt or at the prompt of one of the test
modules.
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Troubleshooting
Using the System Board LEDs for Troubleshooting
Usin g th e System Boa r d LEDs for Tr ou blesh ootin g
This section provides a description of the system board’s Light Emitting Diodes (LEDs)
and how to use them for troubleshooting. These LEDs are located inside of the workstation
LEDs through the airflow holes on the back of your workstation.
Figu r e 2-5. System Boa r d LEDs
For those system problems that this section is not able to solve, you will have to call your
local HP Support Representative. Before you call, record the state (on, off or blinking) of
your LEDs and give this information to your local HP support representative. The
representative will use this information to determine the course of action to take.
In ter p r etin g th e LED In for m a tion
that the SUPPLY LED is reserved for future functionality.
Table 2-2. Interpreting the System Board LEDs
LED Name
LED’sColor Description
When On
VRM1
Green
This light, when on, indicates that the
voltage regulator module is working
correctly for processor one. The default
state for this light is on.
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Troubleshooting
Using the System Board LEDs for Troubleshooting
Table 2-2. Interpreting the System Board LEDs
LED Name
LED’sColor Description
When On
VRM0
Green
Green
This light, when on, indicates that the
voltage regulator module is working
correctly for processor zero. The
default state for this light is on.
FETCH
FANS
This light, when on, indicates that one
or both processors is fetching code. The
default state for this light is on.
Yellow
(blinking)
Note that the yellow light blinks a
heart beat when the system is working
details for interpreting the blinks of
this light.
Over Current
Red
This light, when on, indicates there is
a short somewhere in the system. The
default state for this light is off.
There are six LED blink sequences supported by the System Controller. The LED blink
second (0.1 sec.).
If the FANS LED is ever stuck either ON or OFF, a system problem has occurred. This
system problem is most likely an I2C bus hang. A potential fix may be to check that the
power supply cables are correctly plugged in. If this does not work, call you local HP
Support Representative.
Table 2-3. Blink Sequences for the FANS LED
Blink
LED Blink Sequence
Description
Sequence
Number
(black dot represents 0.1 second LED on; white dot
is 0.1 second LED is off)
System Controller Non-error Blink Sequences
1
● ❍ ● ❍ ❍ ❍ ❍ ❍ ❍ ❍
System controllers
normal heart beat.
2
● ● ● ● ● ❍ ❍ ❍ ❍ ❍
This is a transient
state shown by the
system controller at
power up.
3
● ● ● ● ● ● ● ● ● ● ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ System controller’s
transient state.
There is no system
problem.
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Troubleshooting
Using the System Board LEDs for Troubleshooting
Table 2-3. Blink Sequences for the FANS LED
Blink
LED Blink Sequence
Description
Sequence
Number
(black dot represents 0.1 second LED on; white dot
is 0.1 second LED is off)
System Controller Error Blink Sequences
4
5
● ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍
System controller
shut off power to
the system because
the ambient
temperature
exceeded 60˚C or
140˚F.
● ● ● ● ● ● ● ● ● ❍
System controller
detects a fan
failure. If this
happens you need
to read the message
in the LCD on the
front of the
workstation.
6
● ❍ ● ❍ ● ❍ ❍ ❍ ❍ ❍
System controller is
reporting an error.
Tr ou blesh ootin g w ith System Boa r d LEDs
This section explains what to do when you see the LEDs on your system board in a
non-default state, and when the yellow FANS LED displays certain blink sequences. For
exist, and it is a state that requires a solution.
Table 2-4. Solutions for the Non-Default LED States
1
Non-Default Solution
State
LED Name
VRM1
OFF
If the following solutions do not bring this LED back
on, replace VRM1 board.
•
•
Swap VRM cards to determine if VRM1 is bad
Determine that the power cable to the system is
plugged in
•
•
•
Check that the power button has been pressed on
Re-seat the VRM1 board in its connector
Check that the VRM1 connector cable is properly
plugged in
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Troubleshooting
Using the System Board LEDs for Troubleshooting
Table 2-4. Solutions for the Non-Default LED States
1
Non-Default Solution
State
LED Name
VRM0
OFF
If the following solutions do not bring this LED back
on, replace VRM0 board.
•
•
Swap VRM cards to determine if VRM0 is bad
Determine that the power cable to the system is
plugged in
•
•
•
Check that the power button has been pressed on
Re-seat the VRM0 board in its connector
Check that the VRM0 connector cable is properly
plugged in
FETCH
OFF
If the following solutions do not bring this LED back
on, replace the system board.
•
•
Look at the system’s LCD to determine if the
firmware update process has been interrupted
Determine that the power cable to the system is
plugged in
•
•
Check that the power button has been pressed on
Determine that all external peripheral devices are
turned on and that their cables are properly
connected
•
Check that all internal devices are powered on and
that their cables are properly connected
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Using the System Board LEDs for Troubleshooting
Table 2-4. Solutions for the Non-Default LED States
1
Non-Default Solution
State
LED Name
FANS
OFF or
blink
If the following solutions do not bring the LED back on
or cause it to properly blink, replace the system board.
sequence 4,
5 or 6
OFF
Unplug the system and replace the
system board
Blink Sequence 4 Unplug the system and operate the
unit when its environment gets
cooler
Blink Sequence 5 Replace the fan associated with the
message in your system LCD. If
power supply fans are bad, you have
to replace the power supply. If the
PCI fan is bad, replace it. If either
one of the processor fans are bad, you
must replace the system board. Note,
fans may still be spinning, but their
control signal may have failed.
Blink Sequence 6 Check that the 24-pin power supply
signal cable is properly connected
Press the power button off and
unplug the system and wait for two
minutes before turning the system
back on
SHORT
ON
If the following solutions do not turn this LED off,
replace the system board.
•
•
Check that no pieces of metal are shorting
connections anywhere in the system
Check that no pins on system connectors are bent
and touching each other
1. The LEDs are in the OFF state, or in the case of the FANS LED, the LED is
blinking sequence 1, 2, or 6 or it is not blinking.
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Using the System Board LEDs for Troubleshooting
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3 System Up gr a d es
This chapter discusses the system upgrades for the HP VISUALIZE J 6000 workstations,
and how to install and remove them. A system upgrade in this chapter is a hard disk drive,
CD ROM drive, I/O card or memory DIMMs.
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Chapter Overview
Ch a p ter Over view
This chapter contains the following main sections:
•
•
•
Tools Required
Exchange and Nonexchange Part Numbers
System Upgrades
—
Electrostatic Discharge (ESD) Precautions
— Prerequisite for the System Upgrade Procedures
— Front Bezel and Top Panel
— Hard Disk Drives
— CD ROM Drive
— Memory DIMMs
— I/O Cards
WARNING For m ost of th e in sta lla tion a n d r em ova l p r oced u r es in th is ch a p ter,
you m u st p ow er off th e w or k sta tion a n d u n p lu g th e w or k sta tion
p ow er cor d fr om th e AC p ow er ou tlet. Th e excep tion s to th is a r e th e
in sta lla tion a n d r em ova l of DIMMs a n d th e I/O ca r d s. For th ese you
on ly n eed to p ow er off th e w or k sta tion .
NOTE
To maintain FCC/EMI compliance, verify that all covers are replaced and
that all screws are properly seated.
Wor k sta tion Con figu r a tion s
Refer to the HP Workstations web site for a complete list of supported accessories,
peripherals, and operating system versions for the J 6000 workstations. The URL for the
web site is:
http://www.hp.com/visualize
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Tools Required
Tools Requ ir ed
Use the following tools to remove or replace system upgrades (for example, hard disk
drives):
•
•
•
Light-duty flat blade screwdriver with 6-inch (150 mm) blade
T-15 Torx and T-20 (for rack mounting) Torx drivers
ESD equipment (see the “Electrostatic Discharge (ESD) Precautions” section later in
this chapter for detailed information)
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System Upgrades
System Up gr a d es
The procedures in this section describe how to remove and replace J 6000 workstation
system upgrades. Observe the electrostatic discharge (ESD) precautions and the
prerequisites for installing and removing system upgrades in the next two subsections, as
well as any NOTEs, CAUTIONs, and WARNINGs in each system upgrade procedure.
NOTE
If you need to install a new system upgrade, simply follow the procedures for
installing the upgrade in this chapter. (That is, replacement procedures are
the same as those for installing new system upgrades.)
Electr osta tic Disch a r ge (ESD) P r eca u tion s
To prevent damage to the J 6000 workstation, observe all of the following ESD precautions
while performing the system upgrade procedures:
1. Remove all ESD-generating materials from the work area in which you will remove and
replace a workstation’s system upgrade(s).
2. Stand on an ESD (static-free) mat.
3. Wear a grounding wrist strap to ensure that any accumulated electrostatic charge
discharges from your body to ground.
4. Connect all equipment together, including the ESD mat, grounding wrist strap,
workstation, and peripherals.
5. Keep uninstalled printed circuit boards in their protective antistatic bags.
6. Once you have removed printed circuit boards from their protective antistatic bags,
handle the printed circuit boards by their edges only.
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System Upgrades
P r er equ isite for th e System Up gr a d e P r oced u r es
You must complete the following steps before performing any of the installation and
removal procedures in this chapter:
1. Power off the workstation (either by executing shutdown -h as root, or by simply
pressing the power switch on the front panel of the workstation, which accomplishes
the same thing), as well as the monitor and any attached peripheral devices.
2. Unplug the workstation power cord and all peripheral devices from AC power outlets.
3. Attach the static-grounding wrist strap by following the instructions on the package.
Attach the sticky end of the wrist strap to bare metal on the rear panel of the
workstation.
NOTE
To make access to the internal components easier, you may want to place the
workstation on a table or workbench instead of leaving it on the floor.
CAUTION This workstation is designated for two-person lifting; it weighs approximately
36 to 49 pounds (12 to 22 kg), depending on the configuration. Do not attempt
to lift it by yourself, or injury may result.
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System Upgrades
Fr on t Bezel a n d Top Cover
This section describes how to install and remove the J 6000 workstation’s front bezel and
top cover.
Note that you can perform certain operations, like installing and removing hard disk
drives, by removing the front bezel of the workstation. Other operations require more
access to the interior of the workstation, so you will need to remove the front bezel or top
panel to perform those procedures.
CAUTION The system will not operate with the top panel removed.
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System Upgrades
Rem ovin g th e Top Cover
Figu r e 3-1. Rem ovin g th e Top Cover
- Remove all connectors from
2
1
- Place workstation on a padded
surface
- Remove bezel
- Press in on both sides of bezel
and pull forward as shown.
back of workstation
- Remove workstation from
pedestal.
1
2
Hold down pedestal when
removing workstation
- Remove top cover
3
4
- Attach anti-static strap
1. Unscrew captive screw
2. Pull cover forward
3. Lift cover up.
3
2
1
To replace the top cover or front bezel, perform the above steps in reverse.
NOTE
The graphics in these steps depict a desk side unit. If this is a rack mount
unit, the skins and pedestal will not be present. Rack mounted systems will
not have air louvres mounted in the front bezel. When replacing the bezel,
remove and discard the louvres from the new bezel unit.
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System Upgrades
In sta llin g a n d Rem ovin g th e Ha r d Disk Dr ives
To install the hard disk drives, perform the following steps. You should make sure that the
disks are firmly seated. Reinstall the hard disk drive cover and optional locking
thumbscrew, if applicable.
Figu r e 3-2. In sta llin g a n d Rem ovin g th e Ha r d Disk Dr ives
1. Remove optional locking thumbscrew
2. Press HDD cover release tab to remove cover
1
Locking
Thumbscrew
2
1
Removing a HDD
- Pull out bracket
- Remove bracket and HDD
Removing a HDD
- Install hard drive in bracket
- Insert in HDD cage till firmly seated
2
3
Adding a HDD
- Carefully remove bar
- Install HDD
Adding a HDD
- Remove bracket and screws
Carefully
remove and
discard
To remove the hard disk drives, perform the above steps in reverse.
Ha r d Disk Dr ive Con figu r a tion
The SCSI IDs for hard disk drives are hard-wired into the SCA Ultra2 Wide LVD SCSI
interfaces in the backplane of the two disk bays within the J 6000 workstations. Hence,
SCSI IDs do not need to be set for the hard disk drives installed in these workstations.
From top to bottom, the pre-set SCSI IDs for hard disk drives are: 6 and 5.
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In sta llin g a n d Rem ovin g a n In ter n a l CD ROM Dr ive
To install the CD ROM drive, do the following:
Figu r e 3-3. In sta llin g th e CD ROM Dr ive
1. Slide CD in place
2. Screw in two screws
3. Connect the CD cable
3
1
2
To remove the CD ROM drive, perform the above steps in reverse.
In sta llin g a n d Rem ovin g Mem or y DIMMs
To install memory DIMMs in the J 6000, refer to the memory sequence label inside the
end snap into place.
When removing the DIMMs, be sure to press the tabs at both ends of the DIMM slots to
release the DIMMs, then lift the DIMMs out of the slots.
J 6000 Mem or y Con figu r a tion
The J 6000 workstation has sixteen memory slots, labeled 0A, 0B to 7A, 7B. Memory
DIMMs must be installed in pairs in this workstation, and both DIMMs in each pair must
be of equal size. The DIMMs for this workstation currently come in 512 MB and 1 GB
sizes. This workstation comes with two 512 MB DIMMs as its standard configuration from
the factory. Thus, currently the minimum memory configuration for this workstation is
1GB, and the maximum is 16 GB.
DIMMs should be loaded in the order shown with 0A, 0B being the first pair of DIMMs
loaded, and 7A, 7B being the last pair loaded. Figure 2-1 shows the installation sequence.
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System Upgrades
NOTE
If memory is installed improperly or it is bad and fastboot is not enabled, your
workstation’s operating system will not boot-up and a DIMM error will
appear in your workstation’s LCD. For more information see the section
“Displaying and Setting Fastboot Mode” in Chapter 4.
Figu r e 3-4. Mem or y Loa d in g Sequ en ce in th e J 6000
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System Upgrades
In sta llin g a n d Rem ovin g a n I/O Ca r d
To install an I/O card, do the following:
Figu r e 3-5. In sta llin g a n I/O Ca r d
1
- Lift PCI handle to remove cage from workstation
1. Slide PCI retainer back
2. Lift off cage
2
2
1
PCI CARD
RETAINER
- Insert I/O card in PCI slot as shown
- Insert bulkhead screw
3
Bulkhead
screw
To remove an I/O card, perform the above steps in reverse.
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System Upgrades
P CI Slot In for m a tion for I/O Ca r d s
The three PCI slots located in the PCI cage area of the J 6000 workstations are 64-bit, 4x,
3.3v, 66 MHz PCI (Peripheral Connect Interface) slots, providing I/O expansion
capabilities for the J 6000 workstations.
CAUTION The J 6000 workstations supply about 75 Watts of power to the PCI slots. Do
not insert I/O cards that together draw more than 75 Watts, or damage to the
workstation may result. Please look at the specifications that come with your
individual I/O cards for power requirements. Note that each PCI slot can
provide up to 25 watts.
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Boot Console Handler
Chapter Overview
Ch a p ter Over view
This chapter contains the following main sections:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Boot Console Handler Features
Accessing the Boot Console Handler
Boot Console Menus
Booting the Workstation
Searching for Bootable Media
Resetting the Workstation
Displaying and Setting Paths
Displaying and Setting the Monitor Type
Displaying the Current Memory Configuration
Displaying the Status of the I/O Slots
Setting the Auto Boot and Auto Search Flags
Displaying and Setting the Security Mode
Displaying and Setting Fastboot Mode
Displaying the LAN Station Address
Displaying System Information
Displaying PIM Information
Using Remote Power-On
Setting the Fan Speed
Stable Storage
ISL Environment
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Boot Console Handler
Boot Console Handler Features
Boot Con sole Ha n d ler Fea tu r es
There are times when you want to interact directly with the J 6000 workstation before it
boots the operating system. These workstations provide a menu-driven Boot Console
Handler that allows you to perform special tasks, display information, and set certain
system parameters, even if the operating system is unavailable.
Here are some of the things you can do:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Boot the workstation
Search for bootable media
Reset the workstation
Display and set boot paths
Display and set the monitor type
Display memory configuration information
Display the status of the I/O slots
Set Auto Boot, Auto Search, and Auto Start
Display and set Security mode
Set Fastboot
Display LAN information
Display system information
Display PIM information
Using Remote Power-On
Setting the Fan Speed
NOTE
All of the tasks in the Boot Console Handler should be performed by a system
administrator with superuser (root) login permissions.
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Boot Console Handler
Accessing the Boot Console Handler
Accessin g th e Boot Con sole Ha n d ler
To access the Boot Console Handler, follow these steps:
1. Close any files and applications on the workstation.
2. Press the power switch on the front panel of the workstation to power it off.
NOTE
There is no need to manually shut down the HP-UX operating system on the
workstation before powering it off. When you press the power switch, the
workstation automatically shuts down the operating system before
terminating the power.
Make sure you do not unplug the workstation’s power cord or otherwise interrupt power
to the workstation at this time.
3. Power on the workstation after the system has completely shut down.
If auto boot is turned off, the boot sequence automatically stops at the boot console
Main Menu.
If auto bootis turned on, you will see the following message:
Processor is starting auto boot process. To discontinue, press any key
within 10 seconds.
If auto bootand auto searchare both turned on, you will see the following message:
Processor is booting from first available device. To discontinue, press
any key within 10 seconds.
NOTE
If you are using a power-saving monitor, you will have less than 10 seconds
from the time this message appears to press a key.
4. Press a key. You will then see the following message:
Boot terminated
The Main Menu of the Boot Console Handler appears.
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Boot Console Handler
Boot Console Menus
Boot Con sole Men u s
The boot console menus follow, showing the various tasks you can perform and the
available information.
The shortened version of each command is indicated by the uppercase letters.
Help is available for all the menus and commands by using either help, he, or ? and the
menu or command for which you want help.
------ Main Menu --------------------------------------
Command
Description
-------
-----------
BOot [PRI|ALT|<path>]
Boot from specified path
PAth [PRI|ALT|CON|KEY [<path>]] Display or modify a path
SEArch [DIsplay|[[IPL] [<path>]]] Search for boot devices
COnfiguration [<command>]
INformation [<command>]
SERvice [<command>]
Access Configuration menu/commands
Access Information menu/commands
Access Service menu/commands
DIsplay
HElp [<menu>|<commands>]
RESET
Redisplay the current menu
Display help for menu or command
Restart the system
Main Menu: Enter command >
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Boot Console Handler
Boot Console Menus
------ Configuration Menu -----------------------------
Command
-------
Description
-----------
AUto [BOot|SEArch] [ON|OFF]
BootID [<proc> [<boot ID>]]
BootINfo
CPUconfig [<proc>[ON|OFF]]
DEfault
Display or set specified flag
Display or modify processor boot ID
Display boot-related information
Config/deconfig processor
Set the system to predefined values
FanChoice [DeskSide|RackMount] Display or set the fan preference
FastBoot [ON|OFF]
LanConfig [<config_type>]
Display or set boot tests execution
Display or set LAN configuration
MOnitor [LIST|[<path> <type>]] Change the current monitor type
PAth [PRI|ALT|CON|KEY [<path>]] Display or modify a path
PreviousPower [ON|OFF]
Set previous power state
SEArch [DIsplay|[[IPL][<path>]] Search for boot devices
SECure [ON|OFF]
Set/show security mode
TIme [c:y:m:d:h:m:s]
Read or set real time clock in GMT
BOot [PRI|ALT|<path>]
DIsplay
HElp [<menu>|<command>]
RESET
MAin
Boot from specified path
Redisplay the current menu
Display help for menu or command
Restart the system
Return to Main Menu
-----
Configuration Menu: Enter command >
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Boot Console Handler
Boot Console Menus
------ Information Menu -------------------------------
Command
-------
Description
-----------
ALL
Display all system information
BootINfo
CAche
Display boot-related information
Display cache information
ChipRevisions
COprocessor
FwrVersion
IO
LanAddress
MEmory
Display revisions of VLSI and firmware
Display coprocessor information
Display firmware version
Display I/O interface information
Display built-in system LAN address
Display memory information
PRocessor
SysConfig
WArnings
Display processor information
Display the system configuration
Display selftest warning messages
BOot [PRI|ALT|<path>] Boot from specified path
DIsplay Redisplay the current menu
HElp [<menu>|<command>] Display help for menu or command
RESET
MAin
Restart the system
Return to Main Menu
------
Information Menu: Enter command >
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Boot Console Handler
Boot Console Menus
------ Service Menu -----------------------------------
Command
-------
Description
-----------
ChassisCodes [<proc>|ON|OFF]
CLEARPIM
EepromRead [<addr> [<len>]]
Display/enable/disable chassis codes
Clear (zero) the contents of PIM
Read EEPROM locations
MemRead <addr>[<len>] [<type>] Read memory locations
PciDelay [<value>]
PDT [CLEAR]
Display or set PCI delay value
Display or clear the Page
Deallocation Table
PIM [<proc>] [HPMC|LPMC|TOC]
Display PIM information
RemotePower [ON|OFF]
ScRoll [ON|OFF]
Display/enable/disable remote power
Display or change scrolling ability
BOot [PRI|ALT|<path>]
DIsplay
HElp [<menu>|<command>]
RESET
Boot from specified path
Redisplay the current menu
Display help for menu or command
Restart the system
MAin
Return to Main Menu
-----
Service Menu: Enter command >
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Boot Console Handler
Booting the Workstation
Bootin g th e Wor k sta tion
You usually start a workstation by turning it on and waiting for HP-UX to boot
automatically. However, you may not always want the usual boot sequence to occur.
For example, you may want to start the workstation from an operating system that is
stored on a device that is different from the usual boot device. If the normal operating
system kernel or the disk on which it resides becomes damaged or unusable, you may wish
to boot from a different disk or perhaps from another type of device, such as a CD ROM
drive.
Here are some possible booting scenarios you may encounter:
•
If you know which device you want to boot from, and you know that it contains a
bootable operating system, follow the directions in “Accessing the Boot Console
Handler” on, and then type the following at the prompt:
Main Menu: Enter command > boot device [Enter]
where device is the hardware path to the device, specified in Mnemonic Style Notation.
For example, if you wish to boot an operating system that is stored on an IDE CD ROM
drive, you would type the following command at the prompt:
Main Menu: Enter command > boot IDE [Enter]
•
If you do not know which device you want to boot from, then type the following at the
prompt:
Main Menu: Enter command > search [Enter]
A message similar to the following will be displayed:
Path Number Device Path
------------- -------------
Device Type
------------
P0
P1
IDE
FWSCSI.6.0
TEAC CD-532E-B
SEAGATE ST39102LC
At the prompt, you might type the following:
Main Menu: Enter command > boot P1 [Enter]
Note that the operating system on the specified device (P1) is used to boot the system
(also see the next section, “Searching for Bootable Media”).
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Boot Console Handler
Booting the Workstation
•
If you wish to interact with the Initial System Loader (ISL) before booting the
workstation, follow the directions in the section “Accessing the Boot Console Interface”
found in this chapter, and type the following at the prompt:
Main Menu: Enter command > boot device [Enter]
The following prompt will appear:
Interact with ISL (Y,N,Q)>
Answering yes (Y) causes the ISL to be loaded from the specified device. After a short
time, the following prompt appears on the screen:
ISL>
ISL is the program that actually controls the loading of the operating system. By
interacting with ISL, you can choose to load an alternate version of the HP-UX
operating system. If you do not want to interact with ISL, you must enter no (N).
For example, if the usual kernel (/stand/vmunix) on the root disk (fwscsi.6.0) has
become corrupted, and you wish to boot the workstation from the backup kernel
(/stand/vmunix.prev), type the following at the ISL>prompt:
ISL> hpux /stand/vmunix.prev [Enter]
•
If you do not know which media in the file systems have bootable operating systems,
you can find them with the search ipl command. See the next section, “Searching for
Bootable Media.”
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Boot Console Handler
Searching for Bootable Media
Sea r ch in g for Boota ble Med ia
To list all devices that contain bootable media, follow the directions in the section
“Accessing the Boot Console Handler” found in this chapter, and type the following at the
prompt:
Main Menu: Enter command > search ipl [Enter]
The searchcommand searches all buses. The search may turn up more devices than there
are lines on the display. If you are using a text terminal, you can control the progress of the
search from the terminal’s keyboard by doing any of the following:
•
•
•
To temporarily suspend the search, press [Ctrl]-[S].
To continue the search, press [Ctrl]-[Q].
To halt the search, press any other key.
These flow-control commands do not work with a bit-mapped display, but such a display
can show more than forty lines of text, so you are unlikely to need them.
To search for devices of just one type that actually contain bootable media, follow the
directions in the section “Accessing the Boot Console Handler” found in this chapter, and
then type the following at the prompt:
Main Menu: Enter command > search ipl device_type [Enter]
where device_type is one of the following:
•
fwscsi is the internal, Wide LVD (Low Voltage Differential) SCSI bus.
• scsiis the external, SE/LVD ( Single-Ended/Low-Voltage Differential) SCSI bus.
• lanis all connections to the built-in LAN.
• ideis the built-in CD ROM drive.
• pcin is an optional SCSI interface in slot number n.
For more information about the searchcommand, type the following at the prompt:
Main Menu: Enter command > help search [Enter]
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Boot Console Handler
Resetting the Workstation
Resettin g th e Wor k sta tion
To reset the workstation to its predefined values, follow the directions in the section
“Accessing the Boot Console Handler” found in this chapter, and type the following at the
prompt to access the Configuration Menu:
Main Menu: Enter command > co [Enter]
When the Configuration Menu appears, type the following at the prompt:
Configuration Menu: Enter command > default [Enter]
Then type the following at the prompt:
Configuration Menu: Enter command > reset [Enter]
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Boot Console Handler
Displaying and Setting Paths
Disp la yin g a n d Settin g Pa th s
A path is the hardware address of a device that is attached to the I/O system of a
workstation. The pathcommand sets the system paths shown in Table 5-1.
The pathcommand sets and displays the hardware address of a specified device attached
to the I/O bus of the workstation.
Table 4-1. System Paths
Path Type
Device
primaryor pri
The workstation’s default boot device (usually the root disk)
alternateor alt The workstation’s alternate boot device (usually a DDS-format tape device)
consoleor con
keyboardor key
The workstation’s primary display device
The workstation’s primary ASCII input device
To display the current settings for the system paths, type the following at the prompt:
Main Menu: Enter command > path [Enter]
The paths are displayed in Mnemonic Style Notation, as shown in Table 5-2.
Table 4-2. Mnemonic Style Notation
I/O Type
Specification Format
Internal LVD SCSI
fwscsi.scsi_address.logical_unit_number
scsi.scsi_address.logical_unit_number
External SE/LVD
SCSI
Built-in LAN
Optional SCSI
Built-in IDE
lan.server_address.init_timeout.io_timeout
pcin.scsi_address.logical_unit_number
IDE
To display the current setting for a particular system path, follow the directions in the
section “Accessing the Boot Console Handler” found in this chapter, and type the following
at the prompt:
Main Menu: Enter command > path path_type [Enter]
where path_type is one of the path types listed in Table 5-1.
For example, to get the path to the primary boot device, follow the directions in the section
“Accessing the Boot Console Handler” found in this chapter, and type the following at the
prompt:
Main Menu: Enter command > path primary [Enter]
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Displaying and Setting Paths
To set a system path to a new value, follow the directions in the section “Accessing the Boot
Console Handler” found in this chapter, and type the following at the prompt:
Main Menu: Enter command > path path_type path [Enter]
where path_typeis one of the path types listed in Table 5-1 and pathis the specification of
the path in Mnemonic Style Notation (as described in Table 5-2). For example, to set the
primary boot path to a SCSI disk with an ID of 6.0, follow the directions in “Accessing the
Boot Console Handler” on, and then type the following at the prompt:
Main Menu: Enter command > path pri scsi.6.0 [Enter]
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Boot Console Handler
Displaying and Setting the Monitor Type
Disp la yin g a n d Settin g th e Mon itor Typ e
The workstation ships from the factory preset to use a monitor with a specific resolution
and frequency. If the workstation’s monitor is replaced with a different type of monitor, you
may have to reconfigure the workstation to support the new monitor.
Th e Mon itor Com m a n d
The monitor command lets you change the workstation’s graphics configuration. This
command is available in the Configuration Menu of the Boot Console Handler.
NOTE
The monitor command lets you change
a
workstation’s graphics
configuration before you replace the monitor. For information about changing
the configuration after you replace the monitor, go to the section “Setting the
Monitor Type at Power On” found in this chapter.
To display the current graphics and console information, type the following set of
commands:
Main Menu: Enter command > configuration [Enter]
Configuration Menu: Enter command > monitor [Enter]
The correct usage for setting the graphics configuration is:
Configuration Menu: Enter command > monitor graphics_path type [Enter]
where valid graphics_pathparameters are:
• graphics(1)- Graphics adapter installed in slot 1
• graphics(2)- Graphics adapter installed in slot 2
• graphics(3)- Graphics adapter installed in slot 3
NOTE
No blanks or spaces may be used in the graphics_path.
type is the numerical monitor type as shown with the monitor list command. See the
section “Setting the Monitor Type” found in this chapter for a list of types. For example, a
graphics card installed in option slot 1 would be graphics(1).
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Boot Console Handler
Displaying and Setting the Monitor Type
Disp la yin g th e Cu r r en t Mon itor Con figu r a tion
To display the current monitor configuration for the workstation from the Configuration
Menu of the Boot Console Handler, follow the directions in the section “Accessing the Boot
Console Handler” found in this chapter. Once you are in the Boot Console Handler’s Main
Menu, type:
Main Menu: Enter command > configuration [Enter]
This places you in the Configuration Menu. From here, type:
Configuration Menu: Enter command > monitor [Enter]
This displays a list of the current graphics adapters and their monitor types configured for
the workstation. For example:
MONITOR INFORMATION
Path
---------- ---- ---- ---------- ----------
GRAPHICS(1) 1 fffa000000 1600x1200
Configuration Menu: Enter command >
Slot Head
HPA
Resolution
Freq Type
---- ---- -------
75Hz PCI
Class
1
8
In this example, only the graphics adapter (located in slot 1) GRAPHICS(1)is configured.
The monitor type for GRAPHICS(1)is set to type 8, which (for this graphics adapter) is a
1600x1200 monitor that uses a frequency of 75 Hz.
Settin g th e Mon itor Typ e
You can set the monitor type for a graphics adapter by typing the following:
Configuration Menu: Enter command > monitor graphics(n) tt [Enter]
where nis the number of the graphics adapter and ttis the monitor type.
To display a list of supported monitors that are used by a graphics card, type the following:
Configuration Menu: Enter command > monitor list [Enter]
A list of valid monitor types similar to the following is displayed.
NOTE
Each graphics adapter will have a different list of valid monitor types. The
meaning of any monitor type will therefore differ for each graphics adapter.
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Displaying and Setting the Monitor Type
MONITOR INFORMATION
Path
----
Slot Head Type Size Freq Class
---- ---- ---- --------- ---- -----
GRAPHICS(1) 1 1 1 1280x1024 75Hz PCI
GRAPHICS(1) 1 1 2 1280x1024 75Hz PCI, Double buffered
GRAPHICS(1) 1 1 3 1280x1024 75Hz PCI, Greyscale
GRAPHICS(1) 1 1 4 1280x1024 75Hz PCI, Double buffered, Greyscale
GRAPHICS(1) 1 1 5 1280x768 75Hz PCI
GRAPHICS(1) 1 1 6 800x600 75Hz PCI
GRAPHICS(1) 1 1 7 640x480 75Hz PCI
GRAPHICS(1) 1 1 8 1600x1200 75Hz PCI
GRAPHICS(1) 1 1 9 1600x1200 75Hz PCI, Greyscale
GRAPHICS(1) 1 1 10 1200x1600 75Hz PCI
GRAPHICS(1) 1 1 11 1200x1600 75Hz PCI, Greyscale
GRAPHICS(1) 1 1 12 1280x1024 72Hz
GRAPHICS(1) 1 1 13 1280x1024 72Hz Double buffered
GRAPHICS(1) 1 1 14 640x480 60Hz
GRAPHICS(1) 1 1 15 ---------- user defined -----------
Configuration Menu: Enter command >
To set the monitor type for GRAPHICS(1)to monitor type 8, type the following:
Configuration Menu: Enter command > monitor graphics(1) 8 [Enter]
This will take effect on the next reboot or reset of the workstation.
MONITOR INFORMATION
Path
---------- ---- ----- --------- --------- ---- ---- -------
GRAPHICS(1) 1 fffa000000 1600x1200 75Hz PCI
Slot Head HPA
Resolution Freq Type
Class
1
8
The new monitor selection will either take effect the next time you reboot the workstation
if this is a non-console monitor, or immediately if this is a console monitor. The boot console
also displays the new monitor information.
Trying to change the monitor type to a number not listed for that graphics device fails and
gives you the following warning message:
Value of monitor type n out of range (n - nn)
NOTE
Changing the monitor type on an empty slot works; the monitor type will be
saved for a future graphics card.
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Boot Console Handler
Displaying and Setting the Monitor Type
Settin g th e Mon itor Typ e a t Pow er On
If you replace a workstation’s monitor with a different monitor type, and do not set the
workstation’s graphics parameters by using the monitor command before doing so, you
may need to perform the following if your screen is blank.
Cycle the power to the workstation. Wait 2 seconds after the Num Lock light flashes near
the end of the boot sequence, and then press [Tab] to initiate the automatic monitor
selection process. If the screen remains blank after two minutes, however, see the
“Troubleshooting Monitor Problems” subsection on the next page.
NOTE
It takes approximately one minute after powering on the workstation before
the Num Lock light flashes.
The system cycles through the available monitor types one at a time. When you see a
message similar to the following, and it is the correct monitor type, select the monitor type
by pressing [Enter]:
MONITOR INFORMATION
Path
---------- ---- ---- ------- --------- ----- ---- ------
GRAPHICS(1) nnnnxnnnn nnHz PCI
Slot Head Type
Size
Freq Type Class
1
1
n
8
Press [RETURN] to select this monitor type (type n of n types)
The system queries you to confirm your selection. Press Y(yes) to save this monitor type.
If you press any key other than Y, the following message is displayed:
Monitor type not saved.
At this point, the new monitor type is active, but not saved. Because you did not save the
monitor type, the next time you reboot the workstation the original monitor type will be
used.
Next, the following message is displayed:
To select a new Graphics Monitor Type press the <TAB> key now, otherwise
EXIT by entering any other key (or will time out in 15 seconds)...
To restart the monitor selection process, press [Tab].
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Boot Console Handler
Displaying and Setting the Monitor Type
Tr ou blesh ootin g Mon itor P r oblem s
In the event that the console stops displaying to the graphics device, use the following
procedure to set the console for displaying to an external terminal:
1. Turn off the workstation’s power.
2. Disconnect the USB keyboard connector from the rear panel.
3. Connect a serial terminal emulator to the Serial 1 connector (the left serial connector)
on the rear panel. Configure the terminal for: 9600 baud, No Stop Bits, No Parity, and
8 Bits.
4. Power on the workstation. The system will now display the console to the terminal
connected to Serial 1 port. Note that you can use a 9-pin to 9-pin serial cable (HP Part
Number F1044-80002) to connect an HP OmniBook serial port to the workstation.
5. Set the monitor type and path using the Boot Console Handler.
Ch a n gin g th e Con sole to a n Exter n a l Ter m in a l
In the event that the console stops displaying to the graphics device, use the following
procedure to display the console to an external Serial terminal so that you can configure
the graphics console:
1. Turn off the workstation’s power.
2. Disconnect the USB keyboard connector from the rear panel.
3. Connect a Serial terminal to the Serial 1 connector (the left serial connector) on the rear
panel. Configure the terminal for: 9600 baud, No Stop Bits, No Parity, and 8 Bits.
4. Power on the workstation.
The workstation will now display the console to the terminal connected to the Serial 1 port.
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Boot Console Handler
Displaying the Current Memory Configuration
Disp la yin g th e Cu r r en t Mem or y Con figu r a tion
The following sample screen output uses the memory command to show a memory
configuration table with properly-installed and configured memory.
To display the current memory configuration for a workstation, first follow the directions
in the section “Accessing the Boot Console Handler” found in this chapter. Once you are in
the Boot Console Handler’s Main Menu, type the following:
Main Menu: Enter command > information [Enter]
This places you in the Information Menu. From here, type the following:
Information Menu: Enter command > memory [Enter]
The screen displays status and configuration information for the memory DIMMs installed
in the workstation. The following sample shows the memory information when memory
DIMMs are properly installed and configured.
MEMORY INFORMATION
MEMORY STATUS TABLE
Slot
Size (A)
Status (A)
-------------
Active
Size (B)
--------
512MB
Status (B)
----------
Active
---- ------
0a/0b 512MB
1a/1b 512MB
2a/2b 512MB
3a/3b 512MB
4a/4b 512MB
5a/5b 512MB
6a/6b 512MB
7a/7b 512MB
Active
512MB
Active
Active
512MB
Active
Active
512MB
Active
Active
512MB
Active
Active
512MB
Active
Active
512MB
Active
Active
512MB
Active
TOTAL MEMORY = 8192MB
MEMORY FAULT TABLE
Slot
Size
Status
---- ------ -------------
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Boot Console Handler
Displaying the Current Memory Configuration
Memory Installation Guidelines
For best performance, load DIMMs in ascending slot order: 0, 1, 2, ...
•
For DIMMs to work, both DIMMs in a slot pair (a/b) must be the same type.
(Same part number = same type)
Active, Installed Memory
Deallocated Pages
: 768MB of SDRAM
: 0 Pages
-----------
: 768MB
Available Memory
Good Memory Required by OS
Memory
:
0 (Not Initialized)
HVERSION SVERSION
-------- ----------
0x0860 0x0900
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Boot Console Handler
Displaying the Status of the I/O Slots
Disp la yin g th e Sta tu s of th e I/O Slots
The IOcommand lets you identify all built-in I/O devices and optional I/O devices installed
in the option slots. It is available in the Information Menu.
To use the IOcommand from the Information Menu of the Boot Console Handler, type the
following:
Information Menu: Enter command > io [Enter]
Information about the built-in and optional I/O devices is displayed. For example:
I/O MODULE INFORMATION
IODC IODC
Path
----
LAN
AUDIO
IDE
Decimal
-------
10/0/12/0 Ethernet
10/0/13/0 Audio
10/0/14/0 IDE
Type
----
Location HVER SVER Vers Dep
-------- ---- ---- ---- ---
built-in 0060 a200 0x02 0x00
built-in
built-in 0060 a300 0x00 0x00
SUPERIO MISC 10/0/14/0 Bridge Device built-in
SERIAL_1
SERIAL_2
USB
SCSI
FWSCSI
10/0/14/1/1 RS232 port
10/0/14/1/2 RS232 port
10/0/14/2 USB
10/0/15/0 SCSI
10/0/15/1 SCSI
built-in 0060 8c00 0x01 0x00
built-in 0060 8c00 0x01 0x00
built-in 0060 a900 0x95 0x00
built-in 0060 a300 0x00 0x00
built-in 0060 a300 0x00 0x00
GRAPHICS(2) 10/4/2/0
Display
slot 2
0070 8500 0x01 0x00
Main Menu: Enter command >
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Boot Console Handler
Setting the Auto Boot and Auto Search Flags
Settin g th e Au to Boot a n d Au to Sea r ch F la gs
The auto boot and auto search flags are variables stored in the system’s non-volatile
memory. (Non-volatile memory retains its contents even after power is turned off.) If you
reset these flags to new values, the change takes effect the next time you reboot the
workstation.
To examine the state of the auto bootand auto searchflags, type the following:
Configuration Menu: Enter command > auto [Enter]
If auto boot is set to on, the workstation automatically attempts to boot the operating
system when powered on. If auto boot is set to off, the workstation enters the boot
administration mode of the Boot Console Handler.
The state of the auto search flag determines how the workstation seeks a boot device
during autoboot. If auto search is set to on, the workstation will search for other boot
devices if the primary boot device is not available. If auto searchis off, the workstation
will default to the boot administration mode if it can’t see the primary boot device.
To change the state of the auto bootor auto searchflags, type either:
Configuration Menu: Enter command > auto boot state [Enter]
OR:
Configuration Menu: Enter command > auto search state [Enter]
where state is onor off.
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Boot Console Handler
Displaying and Setting the Security Mode
Disp la yin g a n d Settin g th e Secu r ity Mod e
The secureflag is a variable stored in non-volatile memory. (Non-volatile memory retains
its contents even after power is turned off.) If you reset this flag to a new value, the change
takes effect the next time you reboot the workstation.
When the secure flag is set to on, auto boot and auto search are enabled and cannot be
stopped. The workstation boots from the default boot paths regardless of user intervention.
To display the current setting for the secureflag, type the following:
Configuration Menu: Enter command > secure [Enter]
To set the secureflag on, type the following:
Configuration Menu: Enter command > secure on [Enter]
To set the secureflag off, you need to disconnect all possible boot devices to interrupt the
boot sequence and force the prompt to the Boot Console Handler. Next, type the following:
Configuration Menu: Enter command > secure off [Enter]
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Boot Console Handler
Displaying and Setting Fastboot Mode
Disp la yin g a n d Settin g Fa stboot Mod e
When fastbootis enabled (set to on), the workstation does a quick check of the memory
and skips some processor selftests during its power-on selftests. This enables the
workstation to complete its boot process quicker. The default factory setting is for
fastbootto be enabled (set to on).
When fastbootis disabled (set to off), more extensive memory and processor testing is
performed during the selftests, causing the boot process to take longer.
If you are experiencing difficulty in booting the workstation, set fastboot to off and
reboot the system. The more extensive testing may reveal the error condition.
To display the status of fastboot, type the following:
Configuration Menu: Enter command > fastboot [Enter]
To disable fastboot, type the following:
Configuration Menu: Enter command > fastboot off [Enter]
To enable fastboot, type the following:
Configuration Menu: Enter command > fastboot on [Enter]
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Boot Console Handler
Displaying the LAN Station Address
Disp la yin g th e LAN Sta tion Ad d r ess
It is sometimes necessary to supply the LAN station address of the workstation to other
users. For example, if the workstation is to become a member of a cluster, the cluster
administrator needs to know the LAN station address in order to add the workstation to
the cluster.
A LAN station address is the label that uniquely identifies the LAN connection for the
workstation at the link level (the hardware level).
To display the workstation’s LAN station address, type the following:
Information Menu: Enter command > lanaddress [Enter]
The LAN station address is displayed as a twelve-digit number in hexadecimal notation,
similar to the following:
LAN Station Addresses:
001083-000429
The address is for the workstation’s built-in LAN interface.
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Boot Console Handler
Displaying System Information
Disp la yin g System In for m a tion
The allcommand allows you to display the system’s processor revision and speed, cache
size, memory size, flag settings, and the boot and console paths. To display system
information, from the Information Menu type the following:
Information Menu: Enter command > all [Enter]
This information is paged to allow you to view it as necessary, unless the ScRollcommand
has been used to disable scrolling.
Disp la yin g P IM In for m a tion
The pimcommand allows you to display the most recent PIM information for the specified
fault type. To display PIM information for a specific fault, from the Service Menu, type the
following:
Service Menu: Enter command > pim processor_number fault_type [Enter]
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Boot Console Handler
Using Remote Power-On
Usin g Rem ote Pow er -On
The J 6000 workstation has a remote power-on feature that allows you to power up and
shut down your workstation remotely through the RS232 port. The RS232 receive line is
monitored by the system board Remote Power Controller (RPC). This controller responds
to the following commands:
Press:
Type:
Description
Esc
Esc
Esc
Esc
rsys^on
Turns the system on
rsys^off
rsys^ton
pic^sleep
Turns the system off
Turns the system off without soft-power down
Causes RPC to stop responding to commands
If the remote-power jumper is set to the enable position (factory default), the Remote
Power Controller will always be able to turn on a system the first time AC power is
applied. Once the system is powered up, further command processing will depend on the
state of the firmware’s “remote power” bit, which is set using the Boot Console Handler
(see the “Boot Console Handler” chapter in this document). If the remote power bit is set to
ON, the Remote Power Controller will continue to process commands only if the Remote
Power Controller has not been put into the sleep mode. If the remote power bit is set to
OFF, the Remote Power Controller will not respond to commands.
If the Remote Power Controller has been placed in the sleep mode, you can re-enable the
Remote Power Controller by following this procedure:
1. Reboot your workstation. If auto boot is turned off, the boot sequence automatically
stops at the boot console Ma in Men u . If auto boot is turned on, you will see the
following message:
Processor is starting auto boot process. To
discontinue, press any key within 10 seconds.
If autobootand autosearchare both turned on, you will see the following message:
Processor is booting from first available de-
vice. To discontinue, press any key within 10
seconds.
NOTE
If you are using a power-saving monitor, you will have less than 10 seconds
from the time this message appears to press a key.
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Boot Console Handler
Using Remote Power-On
2. Press any key. You will then see the message:
Boot terminated
The Ma in Men u of the boot console appears.
3. At the Ma in Men u prompt, type the following and press Enter:
Main Menu: Enter command > service
4. Turn remote power off by typing the following at the prompt and press Enter:
Service Menu: Enter command > RemotePower OFF
Next, turn remote power on by typing the following at the prompt and press Enter:
Service Menu: Enter command > RemotePower ON
The Remote Power Controller is now enabled.
5. Return to the Ma in Men u by typing the following at the prompt and press Enter:
Service Menu: Enter command > main
6. Continue booting the system by typing the following at the prompt and press Enter:
Main Menu: Enter command > boot
7. Answer “N” to the question, INTERACT WITH IPL (Y,N,Q)?
Tr ou blesh ootin g Hin t for a n Un r esp on sive RP C
If the Remote Power Controller (RPC) is enabled and it seems to be unresponsive, press
the Enter key several (approximately 15 times) times. You need to do this because the
Remote Power Controller auto senses the baud rate at the beginning of each command
(that is, when you press Enter). It does this by measuring the width of the start bit of the
first character it sees. Because the Remote Power Controller does not know the difference
between the beginning of a command or any other data that may occur on the receive line,
the Remote Power Controller can set the baud rate to an incorrect value if the first
character it sees has the lowest order bit or bits set. The Remote Power Controller has an
input buffer of a fixed size; therefore, pressing the Enter key 15 or more times causes the
buffer to overflow, resetting the Remote Power Controller. If the baud rate was set to some
real extreme value, you may have to try this process several times.
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Boot Console Handler
Setting the Fan Speed
Settin g th e Fa n Sp eed
There are two fan speed settings available on the J 6000 workstation. The RackMountfan
speed is used for J 6000s that are installed in a rack. The DeskSidefan speed is used for
J 6000s that are used as desk-side systems. These fan speeds are set using the Boot
Console Handler (bch). To set the fan speeds, follow the procedures discussed in this
section.
Ra ck -Mou n t Fa n Sp eed
If you currently have a desk-side workstation that you want to convert to a rack-mount
workstation, you need to change the workstation’s fan speed. To do this, follow this
procedure:
1. Turn on the workstation and press the Tab key until a select display message appears.
Select the display frequency and resolution that are best for your workstation.
2. Stop the boot process by pressing any key before the ten-second limit. This gets you to
the Boot Console Handler’s (bch) Ma in Men u . You will only need to do this if you have
autobootturned on; otherwise, the system stops at the bch Ma in Men u . When the
Ma in Men u prompt appears, type:
Main Menu: Enter command > configuration
3. Enter the following command at the Con figu r a tion Men u prompt:
Configuration Menu: Enter command > FanChoice RackMount
4. Return to the Ma in Men u and enter this command at the prompt to continue booting:
Main Menu: Enter command > boot
Desk -Sid e Fa n Sp eed
If you currently have a rack-mount workstation that you want to convert to a desk-side
workstation, you need to change the workstation’s fan speed. To do this, follow this
procedure:
1. Turn on the workstation and press the Tab key until a select display message appears.
Select the display frequency and resolution that are best for your workstation.
2. Stop the boot process by pressing any key before the ten-second limit. This gets you to
the Boot Console Handler’s (bch) Ma in Men u . You will only need to do this if you have
autobootturned on; otherwise, the system stops at the bch Ma in Men u . When the
Ma in Men u prompt appears, type:
Main Menu: Enter command > configuration
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Boot Console Handler
Setting the Fan Speed
3. Enter the following command at the Con figu r a tion Men u prompt:
Configuration Menu: Enter command > FanChoice DeskSide
4. Return to the Ma in Men u and enter this command at the prompt to continue booting:
Main Menu: Enter command > boot
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Boot Console Handler
Initial System Loader (ISL) Environment
In itia l System Loa d er (ISL) En vir on m en t
The ISL environment provides the means to load the operating system (HP-UX)
environment. The ISL environment also provides an offline platform to execute optional
diagnostic and utility programs from a boot device when HP-UX does not load.
The ISL program is the first program loaded into main memory from an external medium
(LAN, disk, or tape) and launched by the initial program loader (IPL) routine from the
Boot Administration environment.
The ISL environment provides the following capabilities:
•
Execute user-entered commands to modify boot device paths and boot options in stable
storage.
•
•
Run offline diagnostic programs and utilities.
Provide automatic booting of the HP-UX operating system after power-on or reset.
In vok in g ISL fr om th e Boot Con sole Ha n d ler
Perform the following steps to invoke ISL from the Boot Console Handler:
1. Follow the directions in the section “Accessing the Boot Console Handler” found in this
chapter, and type the following at the prompt:
Main Menu: Enter command > boot device [Enter]
You are prompted:
Interact with ISL (Y or N) > y [Enter]
2. Answering yes (y) causes the ISL to be loaded from the specified device. After a short
time, the following prompt appears on the screen:
ISL>
ISL is the program that actually controls the loading of the operating system. By
interacting with ISL, you can choose to load an alternate version of the HP-UX
operating system.
For example, if the usual kernel (/stand/vmunix) on the root disk has become
corrupted, and you wish to boot the workstation from the backup kernel
(/stand/vmunix.prev), type the following at the ISL>prompt:
ISL> hpux /stand/vmunix.prev [Enter]
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Boot Console Handler
Initial System Loader (ISL) Environment
ISL User Com m a n d s
The following commands that are available in the ISL environment allow you to display
and modify the boot characteristics of the system.
• help- lists ISL command menu and available utilities.
• display- displays the boot and console paths in Stable Storage and the current setting
of the ISL Boot Flags.
• primpath- modifies the primary boot path entry in Stable Storage. The entry in Stable
Storage for the primary boot device begins at byte address 0 and ends at 31.
• altpath- modifies the alternate boot path entry in Stable Storage. The entry for the
alternate boot device begins at byte address 128 and ends at 159.
• conspath - modifies the console path entry in Stable Storage. The entry in Stable
Storage for the console device begins at byte address 96 and ends at byte address 127.
The entry for the keyboard and mouse devices begins at byte address 160 and ends at
191.
• listautoflor lsautofl- lists the contents of the (HP-UX) autoboot file.
• support- boots the Support Tape from the boot device.
• readss - displays 4 bytes (one word) from Stable Storage. The readss command
requires a decimal number between 0 and 255 to address four bytes in Stable Storage.
Chapter 4
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Boot Console Handler
Initial System Loader (ISL) Environment
120
Chapter4
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Regulatory Statements
A
A
A
A
124
AppendixA
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Regulatory Statements
Electromagnetic Compatibility
Electr om a gn etic Com p a tibility
Fed er a l Com m u n ica tion s Com m ission (F CC)
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules and the Canadian Department of
Communications. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at
his own expense.
Operation of this device is subject to the following conditions:
•
•
This device may not cause harmful interference.
This device must accept interference received, including interference that may cause
undesired operation.
•
•
Cables used with this device must be properly shielded to comply with the requirement
of the FCC.
You are cautioned that any changes or modifications not expressly approved in this
manual could void your authority to operate this equipment.
Appendix A
125
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Regulatory Statements
Optical and Acoustical Statements
Op tica l a n d Acou stica l Sta tem en ts
Visible LED Sta tem en t
The LEDs on this product are classified as “Class 1 LED Product” in accordance with EN
60825-1.
La ser Sa fety Sta tem en t for a Cla ss 1 La ser P r od u ct
The CD-ROM mass-storage system is certified as a Class 1 laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation Performance Standard
according to the Radiation Control for Health and Safety Act of 1968.
This means that the mass-storage system does not product hazardous laser radiation.
Because laser light emitted inside the mass-storage system is completely confined within
protective housings and external covers, the laser beam cannot escape from the machine
during any phase of user operation.
Regu la tion on Noise Decla r a tion for Ma ch in es
Lpa < 70 dB operator position, normal operation, per ISO 7779
Lpa < 70 dB am Arbeitsplatz, normaler Betrieb, nach DIN 45635 T.19
Appendix A
127
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Regulatory Statements
Optical and Acoustical Statements
128
AppendixA
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Specifications
Environmental Specifications
En vir on m en ta l Sp ecifica tion s
Altitu d e
Operating:
0–10,000 ft (0–3,000 m) @ 0 to +45˚ C
15,000 ft (0–4,500 m) @ –40 to +70˚ C
Non-operating:
DC Ma gn etic Field In ter fer en ce
Operating:
<1 Gauss at surface of product
<2 milli Gauss @ 7 feet
Non-operating:
Electr om a gn etic In ter fer en ce (EMI)
Emissions:
FCC Class A CISPR A
Electr osta tic Disch a r ge
Air discharge:
8kV
4kV
Contact discharge:
Tem p er a tu r e
Operating:
0 to +45˚ C
Non-operating:
–40 to +70˚ C
Hu m id ity (Non -con d en sin g)
Operating:
15 to 80%, 26˚ C max wet bulb for removable media
0 to 90%
Non-operating:
Lea k a ge Cu r r en t
Less than 3.5 mA
130
Appendix B
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Specifications
Environmental Specifications
Sh ock
Operating:
20g at 3ms, 1/2 sine in normal axis with no hard errors
Non-operating:
80g at 3ms, 1/2 sine, normal axis
Vibr a tion
Operating random:
Swept sine survival:
Random survival:
0.21 Grms, 5–500 Hz
0.5 g peak, 5–500 Hz
2.09 Grms, 5–500 Hz
Appendix B
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Specifications
Electrical Specifications
Electr ica l Sp ecifica tion s
In p u t Pow er
J6000
AC Frequency:
47–63 Hz
715 Watts
Maximum Power Input:
Maximum Current:
7.4–6.2 Amps AC at 100–120VAC
3.7–3.2 Amps AC at 200–230VAC
132
Appendix B
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SCSI Connections
Appendix Overview
Ap p en d ix Over view
This appendix contains the following main sections:
•
•
•
•
•
SCSI Bus Differences
SCSI Restrictions
SCSI Bus Length Constraints
Assigning SCSI Device IDs
Connecting to the SCSI Ports
NOTE
When attaching external SCSI devices, be sure to terminate the last device on
the external SCSI bus. The J 6000 does not require external SCSI termination
if no external SCSI devices are connected.
134
Appendix C
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SCSI Connections
SCSI Bus Differences
SCSI Bu s Differ en ces
A SCSI (Small Computer Systems Interface) bus is an IEEE standard bus for connecting a
workstation to internal and external SCSI devices running at different speeds. There may
be one device connected to the external SCSI port, or several SCSI devices may be
daisy-chained together and connected to the external SCSI port. Examples of these SCSI
devices are 4 mm DDS-format tape drives, CD ROM drives, and hard disk drives.
The J 6000 has a single dedicated external SCSI buswhich supports both low voltage
differential SCSI (LVD) and single-ended SCSI. The J 6000 will also support wide (68 pin)
or narrow (50 pin via a 68-50 pin adapter cable) SCSI. The following table shows the
specification differences between these SCSI buses.
CAUTION
Do not mix SE and LVD SCSI devices on the same SCSI bus as this can cause
reduction in device performance.
Ta ble C-1. SCSI Bu s Differ en ces
Maximum
Maximum
Cable
Length
1
SCSI Type
Transfer Rate
Data Bus
Width
Addresses
NSE
Up to 20 MB/sec
Up to 40 MB/sec
Up to 80 MB/sec
8 bits
0 through 6
3.0 meters
(9.84 feet)
UWSE
16 bits
0 through 6
8 through 15 (9.84 feet)
3.0 meters
LVD
16 bits
0 through 6 12 meters
8 through 15 (39.37 feet)
1. Address 7 is reserved for host controller use on all SCSI buses.
CAUTION
A narrow SCSI device can not be placed between two wide devices.
Appendix C
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SCSI Connections
SCSI Restrictions
SCSI Restr iction s
This section describes the SCSI restrictions that apply to the J 6000 workstations in the
following areas:
•
•
•
Cables
Terminators
SCSI configuration constraints
NOTE
The J 6000 SCSI bus supports only 7 narrow SCSI devices because address 7
is reserved by the system. Similarly, the SCSI bus supports only 15 wide
SCSI devices because address 7 is reserved by the system.
Ca bles
Only SCSI cables approved by HP can be used to connect a J 6000 workstation to SCSI
devices. HP offers the following SCSI cables for SE SCSI devices:
•
•
1.0 meter (3.281 feet) cable (HP Product Number C2908A)
1.5 meter (4.922 feet) cable (HP Product Number C2956A)
HP offers the following SCSI cables for LVD SCSI devices:
•
•
0.5 meter (1.64 feet) cable (HP Product Number C2978A)
1.5 meter (4.922 feet) cable (HP Product Number C2979A)
CAUTION
SCSI cables approved by HP are designed to function within the SCSI
tolerances for HP devices. Use of other cables can result in significant
problems with system operation.
Always use the shortest possible cable(s) for a configuration.
NOTE
of SCSI cables.
Ter m in a tor s
The J 6000 workstation has auto termination and does not require external termination.
NOTE
The last external device connected to the SCSI bus must be terminated with a
SCSI terminator.
136
Appendix C
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SCSI Connections
SCSI Restrictions
SCSI Con figu r a tion Con str a in ts
The number of SCSI devices per bus is limited (see Table C-1 earlier in this appendix).
Before adding another SCSI device, determine if the system can support the additional
device.
Appendix C
137
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SCSI Connections
SCSI Bus Length Constraints
SCSI Bu s Len gth Con str a in ts
This section discusses SCSI bus lengths constraints for the SE and LVD SCSI devices.
SE SCSI Bu s Len gth
When the J 6000 external SCSI bus is used in single-ended (SE) mode, the maximum cable
length for an SE SCSI bus is 3 meters.
NOTE
When calculating the total SE SCSI cable/bus/trace length used externally,
remember to account for cables connecting external devices together as well
as the bus length internal to those devices.
There are two total cable length specifications you need to consider when dealing with an
SE SCSI bus on a workstation. Note that these specifications are based on the requirement
that the SCSI device being connected to the SE SCSI bus does not exceed the maximum
capacitance of 25 picofarads (pF). Please check with the vendor of the SCSI device if you
are not sure of the device’s maximum capacitance.
The total cable length specifications are as follows:
•
For a total of one to four devices being connected to the SE SCSI bus, the total length of
cable used should not exceed 3.0 meters.
•
For a total of five to eight devices being connected to the SE SCSI bus, the total length
of cable used should not exceed 1.5 meters.
NOTE
The computer is counted as one of the devices, and the internal length of its
cabling is 0.15 meters. This length needs to be considered in determining the
total cable length.
LVD SCSI Bu s Len gth
When the J 6000 external SCSI bus is used in low voltage differential (LVD) mode, the
maximum cable length for a LVD SCSI bus is 12 meters..
NOTE
When calculating the total LVD SCSI cable/bus/trace length used externally,
remember to account for cables connecting external devices together as well
as the bus length internal to those devices.
138
Appendix C
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SCSI Connections
Assigning SCSI Device IDs
Assign in g SCSI Device IDs
Before assigning a SCSI device ID to a new SCSI device, you need to determine which
SCSI device IDs are available. To view the SCSI IDs already in use, type the following
command at the prompt and press [Enter]:
/usr/sbin/ioscan -f
After a few moments, the ioscan utility lists all of the I/O devices it could find. The list
appears similar to the following:
Class
I H/W Path
Driver
S/W State
H/W Type
Description
============================================================================
bc
bc
ba
graphics
lan
audio
ext_bus
target
disk
target
ctl
ba
tty
tty
ext_bus
pc
floppy
usb
usbhub
ext_bus
target
ctl
ext_bus
target
disk
target
ctl
0
root
ccio2
ROPEtoPCI
graph3
btlan3
audio
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
CLAIMED
BUS_NEXUS
BUS_NEXUS
BUS_NEXUS
INTERFACE
INTERFACE
INTERFACE
INTERFACE
DEVICE
1 10
0 10/0
I/O Adapter
PCI Bus Bridge - ROPEtoPCI
PCI(103c1005)
PCI(10110019)
Built-in Audio
PCI(100b0002)
0 10/0/1/0
0 10/0/12/0
0 10/0/13/0
0 10/0/14/0
0 10/0/14/0.0
0 10/0/14/0.0.0 sdisk
0 10/0/14/0.7 tgt
0 10/0/14/0.7.0 sctl
side
tgt
DEVICE
DEVICE
DEVICE
HITACHI CDR-8435 CDROM
Initiator
PCI Core I/O Adapter
Built-in RS-232C
1 10/0/14/1
superio
asio0
asio0
SCentIf
siofdc
BUS_NEXUS
INTERFACE
INTERFACE
INTERFACE
INTERFACE
DEVICE
INTERFACE
DEVICE
INTERFACE
DEVICE
DEVICE
INTERFACE
DEVICE
DEVICE
DEVICE
0 10/0/14/1/1
1 10/0/14/1/2
1 10/0/14/1/3
0 10/0/14/1/4
Built-in RS-232C
Built-in Parallel Interface
Built-in Floppy Drive
HP_PC_FDC_FLOPPY
Built-in USB Interface
USB Root Hub
0 10/0/14/1/4.1 sioflop
0 10/0/14/2
0 10/0/14/2.1
2 10/0/15/0
1 10/0/15/0.7
1 10/0/15/0.7.0 sctl
3 10/0/15/1
hcd
hub
c720
tgt
Ultra2 Wide SCSI Dual Port
Initiator
Ultra2 Wide SCSI Dual Port
c720
tgt
2 10/0/15/1.6
0 10/0/15/1.6.0 sdisk
3 10/0/15/1.7 tgt
2 10/0/15/1.7.0 sctl
SEAGATE ST39102LC
DEVICE
Initiator
ba
ba
ba
ba
2 10/1
3 10/2
4 10/4
5 10/6
0 32
ROPEtoPCI CLAIMED
ROPEtoPCI CLAIMED
ROPEtoPCI CLAIMED
ROPEtoPCI CLAIMED
processor CLAIMED
processor CLAIMED
BUS_NEXUS
BUS_NEXUS
BUS_NEXUS
BUS_NEXUS
PROCESSOR
PROCESSOR
PCI Bus Bridge - ROPEtoPCI
PCI Bus Bridge - ROPEtoPCI
PCI Bus Bridge - ROPEtoPCI
PCI Bus Bridge - ROPEtoPCI
Processor
processor
processor
1 34
Processor
Appendix C
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SCSI Connections
Assigning SCSI Device IDs
Assign in g Exter n a l SCSI Device IDs
You can determine which SCSI devices are currently in use by looking under the H/W Path
heading in the output from the ioscan command. The entry 10/0/15/0 is the built-in
SCSI bus. For devices connected to the built-in SCSI bus, such as disks, the number
between the two decimals and after the third “/” in the hardware path specifies the SCSI
ID for that device. For example, a hardware path of 10/0/15/0.2.0 specifies an SCSI
device at SCSI ID 2. Here is the breakdown of the hardware path:
SCSI device. 10/0/15/0.2.0
SCSI.
10/0/15/0.2.0
SCSI ID 2. 10/0/15/0.2.0
CAUTION
Do not use SCSI device ID 7 for any device. It is reserved for the built-in SCSI
bus controller.
Assign in g In ter n a l SCSI Device IDs
You can determine which LVD SCSI devices are currently in use by looking under the H/W
Path heading in the output from the ioscan command discussed previously. The entry
10/0/15/1is the built-in LVD SCSI bus. For devices connected to the built-in LVD SCSI
bus, such as disks, the number between the two decimals and after the third “/” in the
hardware path specifies the SCSI ID for that device. For example, a hardware path of
10/0/15/1.5.0specifies a LVD SCSI device at SCSI ID 5. Here is the breakdown of the
hardware path:
SCSI device. 10/0/15/1.5.0
LVD SCSI.
SCSI ID 5.
10/0/15/1.5.0
10/0/15/1.5.0
CAUTION
Do not use SCSI device ID 7 for any device. It is reserved for the built-in SCSI
bus controller.
140
Appendix C
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Related Documentation
Additional Documentation
Ad d ition a l Docu m en ta tion
Site P r ep a r a tion Gu id e
•
A5990-90005 – Site Preparation Guide HP VISUALIZE J 6000 Workstations and
Multiple System Configurations
In sta lla tion Poster a n d Gettin g Sta r ted Gu id e
•
•
A5990-90000 - QuikInstall Poster HP VISUALIZE J 6000 Workstation
A5990-90020 - Getting Started Guide HP VISUALIZE J 6000 Workstation
Pa r ts a n d Rep la cem en t Gu id e
•
A5990-90060 - Parts and Replacement Guide HP VISUALIZE J 6000 Workstation
142
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