Hardware Reference Guide
HP Compaq t5000 Thin Client
Document Part Number: 334457-003
April 2004
This book provides basic hardware information for this series of thin
clients.
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Standard Thin Client Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
System Board Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Using the Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Windows Logo Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Additional Function Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Special Mouse Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7
General Hardware Installation Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Removing and Replacing the Side Access Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Installing Thin Client Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Flash Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
SODIMM Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
PCI Expansion Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Internal Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
MultiBay Hard Drive and Diskette Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
A Specifications
B Security Provisions
Securing the Thin Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1
Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2
C Electrostatic Discharge
Preventing Electrostatic Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1
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Contents
Grounding Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2
Routine Thin Client Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–1
Shipping Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–2
Important Service Repair Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–2
Index
iv
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1
Product Features
Standard Thin Client Features
The HP Compaq t5000 thin clients are terminals that connect over a
network to a server running Microsoft Windows 2000 or Windows
NT Terminal Server Edition or either of these operating systems with
Citrix MetaFrame software running atop the server operating system.
HP has partnered with Altiris to manage HP Compaq thin clients.
Altiris Deployment Solution is a leading-edge tool to help with quick
deployment and for on-going management of the thin clients in your
organization. Each HP Compaq thin client is recognized by Altiris
Deployment Solution as a supported device. As a result, customers
need not track license compliancy for each device. For additional
information about the Altiris Deployment Solution tool, refer to the
Altiris Deployment Solution insert that shipped with the thin client
and the Deployment Solution User Guide that is available at:
The next sections describe the features of the thin client. For a
complete list of the hardware and software installed on a specific
model, visit http://h18004.www1.hp.com/products/thinclients/
index.html and search for a specific thin client model.
The following features are common to all HP thin clients:
■ no moving parts
■ no hard drives or diskette drives (optional MultiBay hard drive
and diskette drive available for select models)
■ 15-minute setup time
■ while software support is limited to 90 days from date of
purchase, free periodic firmware upgrades during the product's
warranty period help to protect your IT investment
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Product Features
■ central deployment and management using the Altiris
Deployment Solution.
Rear Panel Components
Components may vary depending on the specific model.
■
Rear Panel Components
1 Ethernet RJ-45 Connector
6
Line-out Audio (Headphone)
Connector
2 Cable Lock Slot
7
8
9
PS/2 Connector*
Power Connector
Monitor Connector
3 Parallel Connector**
4 Universal Serial Bus (USB)
Connectors (4)
5 Line-in Audio Connector
:
Serial Connector**
(Microphone)
* Not available on t5300, t5500, t5700 models.
**Not available on t5300 models.
1-2
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Product Features
System Board Components
System Board Components
1 Flash Memory
3 PCI Slot*
4 SODIMM Memory*
2 PCI Riser Card* (optional;
for use with units having
optional PCI Expansion
Module)
* Not available on t5300 models.
Not all HP Compaq t5000 thin client models are flash memory,
SODIMMs, and/or PCI Expansion Module upgradeable.
■
■
32 MB of system RAM is reserved for processor usage.
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Product Features
Using the Keyboard
Keyboard Features
Enhanced Keyboard Components
1 Caps Lock key
Used to activate/deactivate the Caps
Lock feature.
2 Scroll Lock key
3 Num Lock key
4 Ctrl key
Used to activate/deactivate the Scroll
Lock feature.
Used to activate/deactivate the Num
Lock feature.
Used in combination with another key; its
effect depends on the application
software you are using.
1
5 Windows Logo Key
Used to open the Start menu in Microsoft
Windows. Used in combination with
other keys to perform other functions.
(See the following section.)
1
Keys available in select geographic regions.
1-4
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Product Features
Enhanced Keyboard Components (Continued)
6 Alt Key
Used in combination with another key; its
effect depends on the application
software you are using.
1
7 Application Key
Used (like the right mouse button) to open
pop-up menus in a Microsoft Office
application. May perform other functions
in other software applications.
8 Editing Keys
Includes the following: Insert, Home,
Page Up, Delete, End, and Page Down.
Holding down Ctrl and Alt while pressing
Delete allows you to restart the Thin
Client.
1
Keys available in select geographic regions.
Windows Logo Key
Use the Windows Logo Key in combination with other keys to
perform certain functions available in the Windows operating
systems.
The Windows Logo Key is not supported on Linux-based systems.
■
Windows Logo Key + Tab
Windows Logo Key + e
Windows Logo Key + f
Windows Logo Key + Ctrl + f
Windows Logo Key + m
Switch between open items
Open My Computer
Search for a file or folder
Search for computers
Minimizes or restore all windows
Windows Logo Key + Shift + m Undo Minimize All
Windows Logo Key + break
Displays the System Properties
dialog box
Windows Logo Key + r
Open the Run dialog box
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Product Features
Additional Function Keys
The following key combinations also work on HP Compaq t5000 thin
client models:
With Microsoft Windows XPe
Alt + Esc
Cycles through the minimized
applications.
Alt + Tab
Cycles through open applications.
Switches to the previous session.
Alt + Shift + Tab
With Microsoft Windows CE .NET
Alt + Esc
Alt + Tab
Cycles through open applications.
Opens Task Manager.
Special Mouse Functions
Most software applications support the use of a mouse. The functions
assigned to each mouse button depend on the software applications
you are using.
All HP Compaq t5000 thin client models ship with a USB scroll
mouse.
■
1-6
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Product Features
Serial Number Location
Each thin client has a unique serial number which is located on the
the thin client as shown in the following illustration. Keep this
number available for use when contacting HP customer service for
assistance.
Serial Number Location
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Product Features
1-8
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2
Hardware Upgrades
General Hardware Installation Sequence
To ensure the proper installation of any thin client hardware option:
1. Back up any data if necessary.
2. If the thin client is on:
a. Shut the unit down.
b. Turn the unit and any other attached devices off.
c. Disconnect the power cord from the wall outlet.
d. Disconnect any external devices or cables.
WARNING: To reduce the risk of personal injury from electrical shock
and/or hot surfaces, be sure to disconnect the power cord from the wall
outlet and allow the internal system components to cool before touching.
Å
Å
Ä
WARNING: To reduce the risk of electrical shock, fire, or damage to the
equipment, do not plug telecommunications or telephone connectors into
the network interface controller (NIC) receptacles.
CAUTION: Static electricity can damage the electronic components of
the thin client or optional equipment. Before beginning these procedures,
ensure that you are discharged of static electricity by briefly touching a
grounded metal object. See Appendix C, “Electrostatic Discharge” for
more information.
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Hardware Upgrades
3. Remove the side access panel. See the section “Removing and
Replacing the Side Access Panel” on page 2-3 for more
■ Flash Memory on page 2-5
■ SODIMM Upgrade on page 2-6
■ PCI Expansion Module on page 2-7
■ MultiBay Hard Drive and Diskette Drive on page 2-10
included in the option kits.
■
■
If it is necessary to replace the internal battery, refer to the
following section:
■ Internal Battery on page 2-10.
6. Replace the side access panel. Refer to the section “Removing
and Replacing the Side Access Panel” on page 2-3 section for
instructions on this procedure.
7. Reconnect any external devices and power cords.
8. Turn on the monitor, the thin client, and any devices you want
to test.
9. Load any necessary drivers.
Many of the drivers necessary for installing optional thin client
hardware can be found and downloaded from the HP website at
10. Reconfigure the thin client, if necessary.
2-2
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Hardware Upgrades
Removing and Replacing the Side Access Panel
To install internal hardware options, you must remove the side access
panel and chassis cover as shown below.
WARNING: Before removing the side access panel, ensure that the thin
client is turned off and that the power cord is disconnected from the
electrical outlet.
Å
1. Remove the two back panel screws 1.
2. Pull the side panel off 2.
Removing the Side Access Panel
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Hardware Upgrades
3. Remove the chassis cover by removing the two screws 1 and
pulling the chassis cover 2 off.
4. Disconnect the speaker cable 3 from the system board.
Removing the Chassis Cover and Disconnecting the Speaker
To replace the cover, reverse the previous steps.
Installing Thin Client Options
There are several options available for installation on the thin client
such as flash memory, SODIMMs, and security hardware (see
Appendix B, “Security Provisions” for security hardware
information). Not all thin clients support the same options. Visit the
HP website at http://h18004.www1.hp.com/products/thinclients/
The following sections contain general installation instructions for
some of the available options. In all cases, see the specific installation
instructions that came with the thin client option.
Before beginning the installation process, review the “General
Hardware Installation Sequence” section earlier in this chapter, for
instructions on what to do before and after installing any options.
2-4
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Hardware Upgrades
Flash Memory
If the thin client can be upgraded with optional flash memory, use the
following instructions as an overview of this procedure.
CAUTION: If necessary, back up any data before continuing the
installation.
Ä
In addition to following these instructions, follow the detailed
instructions that accompany the flash memory you have purchased.
■
1. Complete steps 1 through 4 of the “General Hardware Installation
Sequence” on page 2-1.
2. Remove any existing flash memory, if installed.
A set of needle-nose pliers may be required when removing the flash
memory module.
■
3. Verify the location of the round opening on the flash memory
card and align it with the plastic stem on the system board.
4. Insert the new flash memory with the connectors facing down as
shown in the following illustration.
Installing Optional Flash Memory
5. Re-attach the side access panel.
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Hardware Upgrades
6. Restore power to the thin client and turn it on.
7. Install the thin client firmware. For installation instructions, refer
to the Troubleshooting Guide or the HP Compaq Thin Client
Imaging Tool white paper available on the HP website at
SODIMM Upgrade
If the thin client can be upgraded with an optional SODIMM module,
use the following instructions as an overview of this procedure.
CAUTION: If necessary, back up any data before continuing the
installation.
Ä
In addition to following these instructions, follow the instructions that
are applicable to the specific thin client option.
■
1. Complete steps 1 through 4 of the “General Hardware Installation
Sequence” on page 2-1.
2. Remove any existing SODIMM if one is installed.
3. Install the module into the socket at a 45° angle 1 until it clicks,
then rotate the module 2 into position as shown.
Installing an Optional SODIMM
4. Complete steps 6 through 10 of the “General Hardware
Installation Sequence” on page 2-1.
2-6
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Hardware Upgrades
PCI Expansion Module
If the thin client supports an optional PCI Expansion Module, follow
the instructions included in the option kit. The PCI Expansion
Module option kit includes the following components:
■ PCI riser card
■ PCI Expansion Module metal chassis cover (with speaker)
■ PCI Expansion Module plastic side access panel
In addition to following these instructions, follow the detailed
instructions that accompany the PCI card you have purchased.
■
1. Complete steps 1 through 4 of the “General Hardware Installation
Sequence” on page 2-1.
2. Install the optional PCI riser card as shown in the following
diagram:
Installing Optional PCI Riser Card
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Hardware Upgrades
3. Connect the speaker cable from the PCI Expansion Module
chassis cover to the system board.
Connecting the Speaker
4. Install the PCI card 1 into the optional PCI riser card as shown in
the following figure.
5. Install the optional PCI Expansion Module chassis cover 2.
6. Secure the optional PCI Expansion Module chassis cover with the
four chassis screws 3.
Installing PCI Expansion Module and Chassis Cover
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Hardware Upgrades
7. Install the optional PCI Expansion Module side access panel 1.
8. Secure the panel with the two screws 2 as shown in the following
illustration.
Installing PCI Expansion Module Side Access Panel
9. Complete steps 6 through 10 of the “General Hardware
Installation Sequence” on page 2-1.
To remove the PCI Expansion Module, reverse the previous steps.
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Hardware Upgrades
Internal Battery
1. Complete steps 1 through 4 of the “General Hardware Installation
Sequence” on page 2-1.
2. Locate the battery on the system board.
3. Pull back on the clip 1 that is holding the battery in place, and
remove the battery 2.
4. Insert the new battery and position the clip back into place.
Removing and Replacing the Internal Battery
5. Complete steps 6 through 10 of the “General Hardware
Installation Sequence” on page 2-1.
MultiBay Hard Drive and Diskette Drive
The MultiBay hard drive and diskette drive are available as options on
select thin client models. These are external USB compatible drives.
For additional installation information about these drives visit
www.hp.com/products/thinclientsoftware or refer to the instructions
that accompany these option.
2-10
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A
Specifications
HP Compaq t5000 thin client
Dimensions
Height
Width
Depth
8.9 in
4.0 in
7.7 in
22.6 cm
10.1 cm
19.6 cm
Approximate Weight
2.6 lb
1.3 kg
Temperature Range (fanless design)*
Operating
50° to 95° F
10° to 35° C
(max. rate of change is 10° C per hour or
18° F per hour)
Nonoperating
-22° to 140° F
-30° to 60° C
(max. rate of change is 20° C per hour or
36° F per hour)
*Specifications are at sea level with altitude
derating of 1° C/300m (1.8° F/1000ft) to a
maximum of 3Km (10,000ft), with no direct
sustained sunlight. Upper limit may be limited by
the type and number of options installed.
Relative Humidity (non-condensing)
Operating
(max. wet bulb temperature is 28° C or
84.2° F)
10–90%
5–95%
10–90%
5–95%
Nonoperating
(max. wet bulb temperature is 38.7° C or
101.6° F)
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Specifications
Maximum Altitude (unpressurized)
Operating
(max. allowed rate of change is 457m per
minute or 1500 ft per minute)
10,000 ft
30,000 ft
3048 m
9144 m
Nonoperating
(max. allowed rate of change is 457m per
minute or 1500 ft per minute)
*Value may be limited by type and number of
options installed.
Power Supply
Operating Voltage Range
Rated Line Frequency
90–264 VAC
47–63 Hz
90–264 VAC
47–63 Hz
Power Output (maximum)
Rated Input Current (maximum)
Heat Dissipation
40 W
4.0 A
40 W
4.0 A
On
Off
136.4 BTU/hr
2.94 BTU/hr
34.4 kg-cal/hr
0.74 kg-cal/hr
A-2
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B
Security Provisions
Securing the Thin Client
The HP Compaq t5000 thin client models are designed to accept a
security cable lock. A separate security cable lock option is available
for thin clients. This cable lock prevents the thin client from being
removed from its location. To order this option visit the HP website at
1. Locate the cable lock slot 1 on the back panel.
2. Insert the cable lock 2 and use the key 3 to lock it.
Securing the Thin Client
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Security Provisions
Mounting Bracket
The HP Compaq t5000 thin client models are designed to accept a
mounting bracket. This mounting bracket can be used to attach the
thin client to a wall or desk. To order this option visit the HP website
Mounting Bracket for the Thin Client
B-2
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C
Electrostatic Discharge
A discharge of static electricity from a finger or other conductor may
damage system boards or other static-sensitive devices. This type of
damage may reduce the life expectancy of the device.
Preventing Electrostatic Damage
To prevent electrostatic damage, observe the following precautions:
■ Avoid hand contact by transporting and storing products in
static-safe containers.
■ Keep electrostatic-sensitive parts in their containers until they
arrive at static-free workstations.
■ Place parts on a grounded surface before removing them from
their containers.
■ Avoid touching pins, leads, or circuitry.
■ Always be properly grounded when touching a static-sensitive
component or assembly.
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Electrostatic Discharge
Grounding Methods
There are several methods for grounding. Use one or more of
the following methods when handling or installing
electrostatic-sensitive parts:
■ Use a wrist strap connected by a ground cord to a grounded
Thin Client chassis. Wrist straps are flexible straps with a
minimum of 1 megohm +/- 10 percent resistance in the ground
cords. To provide proper grounding, wear the strap snug against
the skin.
■ Use heelstraps, toestraps, or bootstraps at standing workstations.
Wear the straps on both feet when standing on conductive floors
or dissipating floor mats.
■ Use conductive field service tools.
■ Use a portable field service kit with a folding static-dissipating
work mat.
If you do not have any of the suggested equipment for proper
grounding, contact an HP authorized dealer, reseller, or service
provider.
For more information on static electricity, contact an HP authorized
dealer, reseller, or service provider.
■
C-2
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D
Routine Thin Client Care and Shipping
Information
Routine Thin Client Care
Follow these suggestions to take care of the thin client:
■ Operate the thin client on a sturdy, level surface. Leave a 3-inch
(7.6-cm) clearance around the air vents to permit the required
airflow.
■ Never operate the thin client with the outside panel removed.
■ Never restrict the airflow into the thin client by blocking the vents
or air intake.
■ Keep the thin client away from excessive moisture, direct
sunlight, and extremes of heat and cold. For information about
the recommended temperature and humidity ranges for the thin
client, see Appendix A, “Specifications” in this guide.
■ Keep liquids away from the thin client and keyboard.
■ Turn off the thin client before you do either of the following:
■ Wipe the exterior of the thin client with a soft, damp cloth
as needed. Using cleaning products may discolor or damage
the finish.
■ Occasionally clean the air vents of the thin client. Lint and
other foreign matter can block the vents and limit the airflow.
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Routine Thin Client Care and Shipping Information
Shipping Preparation
Follow these suggestions when preparing to ship the thin client:
1. Turn off the thin client and external devices.
2. Disconnect the power cord from the electrical outlet, then from
the thin client.
3. Disconnect the system components and external devices from
their power sources, then from the thin client.
4. Pack the system components and external devices in their original
packing boxes or similar packaging with sufficient packing
material to protect them.
For environmental nonoperating ranges, see Appendix A,
“Specifications” in this guide.
■
Important Service Repair Information
In all cases, remove and safeguard all external options before
returning the thin client to HP for repair or exchange.
In countries that support customer mail-in repair by returning the
same unit to the customer, HP makes every effort to return
the repaired HP with the same internal memory and flash modules
that were sent.
In countries that do not support customer mail-in repair by returning
the same unit to the customer, all internal options should be removed
and safeguarded in addition to the external options. The thin client
should be restored to the original configuration before returning it to
HP for repair.
D-2
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flash memory 2–5
memory 2–6
A
Altiris Deployment Solution 1–1
C
MultiBay hard drive 2–10
cable lock
installing B–1
slot location 1–2
cautions
keyboard 1–4
function keys 1–6
layout 1–4
Windows logo key 1–5
backing up data 2–5
static electricity 2–1
components
keyboard 1–4
mouse 1–6
L
line-in audio connector 1–2
rear panel 1–2
E
memory
electrostatic discharge C–1
installing 2–6
socket location 1–3
monitor connector 1–2
mouse 1–6
F
flash memory
installing 2–5
location 1–3
G
grounding methods C–2
supported 2–2
H
hardware
P
PCI
specifications A–1
upgrades 2–1
headphone connector 1–2
Expansion Module 2–7
riser card 2–7
slot location 1–3
I
installation sequence 2–1
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Index
PCI Expansion Module
installing 2–7
kit contents 2–7
removing 2–9
R
rear panel components 1–2
removing
PCI Expansion Module 2–9
side access panel 2–3
SODIMMs 2–6
RJ-45 connector 1–2
routine care D–1
S
security provisions B–1
serial connector 1–2
serial number 1–7
service repair D–2
shipping preparation D–2
shutting down 2–1
side access panel
removing 2–3
software
Altiris Deployment Solution 1–1
pre-installed 1–1
specifications A–1
T
thin client features 1–1
U
USB connector 1–2
W
warnings
electric shock 2–1
fire 2–1
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