HP Hewlett Packard Tablet TC1100 User Manual

Maintenance and Service  
Guide  
HP Compaq Tablet PC TC1100  
Document Part Number: 335572-002  
June 2004  
This guide is a troubleshooting reference used for maintaining  
and servicing the tablet PC. It provides comprehensive  
information on identifying tablet PC features, components, and  
spare parts, troubleshooting tablet PC problems, and performing  
tablet PC disassembly procedures.  
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1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–32  
1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–35  
Selecting Setup or HP Diagnostics . . . . . . . . . . . . . . 2–2  
Obtaining, Saving or Printing Diagnostic Test  
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9  
Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–11  
Flowchart 2.1—Initial Troubleshooting . . . . . . . . . 2–12  
Flowchart 2.2—No Power, Part 1 . . . . . . . . . . . . . . 2–13  
Flowchart 2.3—No Power, Part 2 . . . . . . . . . . . . . . 2–14  
Flowchart 2.4—No Power, Part 3 . . . . . . . . . . . . . . 2–15  
Maintenance and Service Guide  
iii  
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Contents  
Flowchart 2.5—No Power, Part 4 . . . . . . . . . . . . . . 2–16  
Flowchart 2.7—No Video, Part 2 . . . . . . . . . . . . . . 2–18  
Station (if applicable) . . . . . . . . . . . . . . . . . . . . . . . 2–19  
Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20  
Drive, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21  
Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24  
or DVD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . 2–25  
Flowchart 2.16—No Audio, Part 2 . . . . . . . . . . . . . 2–27  
Flowchart 2.18—Nonfunctioning Keyboard. . . . . . 2–29  
3.2 HP Compaq Tablet PC System Major Components . 3–2  
3.3 Miscellaneous Cable Kit Components . . . . . . . . . . . 3–6  
3.4 Miscellaneous Plastics/Hardware Kit Components . 3–7  
3.5 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8  
3.6 Optional HP Tablet PC Docking Station . . . . . . . . 3–10  
3.7 HP Tablet PC Docking Station Components . . . . . 3–11  
3.8 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13  
iv  
Maintenance and Service Guide  
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Contents  
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2  
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–2  
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4  
5.5 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13  
5.7 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25  
5.9 Optional HP Tablet PC Docking Station . . . . . . . . 5–36  
6 Specifications  
B Power Cord Set Requirements  
C Screw Listing  
Index  
Maintenance and Service Guide  
v
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1
Product Description  
Depending on model, the HP Compaq Tablet PC TC1100 offers a  
1.0-GHz Intel® Pentium® M or 800-MHz Ultra Low Voltage  
Mobile Intel Celeron® processor with 512-KB cache, a 10.4-inch  
color TFT XGA display, up to 2 GB of 333-MHz DDR SDRAM,  
and NVIDIA GeForce4 420 Go 4X AGP graphics with 32 MB of  
video DDR SDRAM.  
The primary pointing device on the tablet PC is the tablet PC pen.  
Handwriting recognition software is available in  
Microsoft® Windows® XP Tablet PC Edition, the operating  
system installed on the tablet PC.  
HP Compaq Tablet PC TC1100  
Maintenance and Service Guide  
1–1  
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Product Description  
The optional keyboard is 95 percent the size of a full-size  
notebook keyboard and provides 101 data entry keys, cursor  
control keys, and a pointing stick device.  
The optional HP Tablet PC Docking Station (not shown) provides  
access to a MultiBay and a variety of connectors.  
HP Compaq Tablet PC TC1100 with Optional Keyboard  
1–2  
Maintenance and Service Guide  
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Product Description  
1.1 Models  
Tablet PC models are shown in Tables 1-1 through 1-47.  
Table 1-1  
HP Compaq Tablet PC TC1100  
Naming Conventions  
Key  
CTC1100 QP 100 X0  
30  
5
N
6
Ci  
7
25  
8
T
9
XXXXXX-XXX  
10  
1
2
3
4
Key Description  
Options  
1
Brand/Series  
C = Compaq  
TC1100 = Tablet PC  
designator  
2
Processor type  
QP = Intel 1.0-GHz Pentium-M  
QC = Intel 800-MHz Celeron  
3
Processor speed  
100 = 1.0 GHz  
800 = 800 MHz  
4
5
Display type/  
size/resolution  
X = XGA (1024 × 768)  
0 = 10.4-inch  
Hard drive size  
30 = 30 GB  
40 = 40 GB  
60 = 60 GB  
6
7
Optical drive  
designator  
N = no optical drive  
Integrated  
communication  
Ci = combination modem/NIC/wireless LAN  
(Intel)  
Cm = combination modem/NIC/wireless LAN  
CN = combination modem/NIC  
Maintenance and Service Guide  
1–3  
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Product Description  
Table 1-1  
HP Compaq Tablet PC TC1100  
Naming Conventions (Continued)  
8
RAM  
25 = 256 MB  
51 = 512 MB  
76 = 768 MB  
10 = 1 GB  
9
Operating system  
SKU  
T = Microsoft Windows XP Pro Tablet PC Edition  
10  
1–4  
Maintenance and Service Guide  
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Product Description  
Table 1-2  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah lithium ion (Li-Ion) battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
51  
T
Asia Pacific  
Australia  
Belgium  
Brazil  
China  
Denmark  
Europe International  
France  
French Canada  
Germany  
Italy  
DQ871A#UUF  
DQ871A#ABG Latin America  
DQ871A#UUG Norway  
Korea  
DQ871A#AB1  
DQ990A#ABM  
DQ871A#ABN  
DQ871A#ACB  
DQ871A#ABE  
DQ871A#AK8  
DQ871A#B12  
DQ871A#AB0  
DQ871A#ABU  
DQ871A#ABA  
DQ871A#AC4  
DQ871A#AB2  
DQ871A#ABY  
DQ871A#ABB  
DQ871A#ABF  
DQ871A#ABC  
DQ871A#ABD  
DQ871A#ABZ  
DQ871A#ABJ  
DQ871A#ACF  
Russia  
Spain  
Sweden/Finland  
Switzerland  
Taiwan  
United Kingdom  
United States  
Japan  
Japan (English)  
Maintenance and Service Guide  
1–5  
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Product Description  
Table 1-3  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC  
40 GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
CN  
51  
T
Asia Pacific  
Australia  
Belgium  
China  
Denmark  
Europe International  
France  
French Canada  
Germany  
Italy  
DQ872A#UUF  
DQ872A#ABG Latin America  
DQ872A#UUG Norway  
Korea  
DQ872A#AB1  
DQ872A#ABM  
DQ872A#ABN  
DQ872A#ABE  
DQ872A#AB2  
DQ872A#ABY  
DQ872A#ABB  
DQ872A#ABF  
DQ872A#ABC  
DQ872A#ABD  
DQ872A#ABZ  
DQ872A#ABJ  
DQ872A#ACF  
Spain  
Sweden/Finland DQ872A#AK8  
Switzerland  
Taiwan  
United Kingdom DQ872A#ABU  
United States DQ872A#ABA  
DQ872A#B12  
DQ872A#AB0  
Japan  
Japan (English)  
1–6  
Maintenance and Service Guide  
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Product Description  
Table 1-4  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 800-MHz (Celeron) processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
30-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QC 800 x0  
30  
N
Ci  
25  
T
Asia Pacific  
Australia  
Belgium  
Brazil  
China  
Denmark  
Europe International  
France  
French Canada  
Germany  
Italy  
DQ873A#UUF  
DQ873A#ABG Latin America  
DQ873A#UUG Norway  
Korea  
DQ872A#AB1  
DQ873A#ABM  
DQ872A#ABN  
DQ873A#ACB  
DQ872A#ABE  
DQ873A#AC4  
DQ873A#AB2  
DQ873A#ABY  
DQ873A#ABB  
DQ873A#ABF  
DQ873A#ABC  
DQ873A#ABD  
DQ873A#ABZ  
DQ872A#ABJ  
DQ872A#ACF  
Russia  
Spain  
Sweden/Finland DQ872A#AK8  
Switzerland  
Taiwan  
United Kingdom DQ872A#ABU  
United States DQ872A#ABA  
DQ872A#B12  
DQ872A#AB0  
Japan  
Japan (English)  
Maintenance and Service Guide  
1–7  
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Product Description  
Table 1-5  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 800-MHz (Celeron) processor  
512-MB RAM  
Combination modem/NIC/wireless LAN  
60-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QC 800 X0  
60  
N
Cm  
51  
T
Japan  
DQ989A#ABJ  
Japan (English)  
DQ989A#ACF  
1–8  
Maintenance and Service Guide  
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Product Description  
Table 1-6  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
51  
T
Asia Pacific  
Australia  
Belgium  
Brazil  
China  
Denmark  
Europe International  
France  
French Canada  
Germany  
Italy  
DQ873A#UUF  
DQ873A#ABG Latin America  
DQ873A#UUG Norway  
Korea  
DQ872A#AB1  
DQ873A#ABM  
DQ872A#ABN  
DQ872A#ABE  
DQ873A#AC4  
DQ873A#AB2  
DQ873A#ABY  
DQ873A#ABB  
DQ873A#ABF  
DQ873A#ABC  
DQ873A#ABD  
DQ873A#ABZ  
DQ872A#ABJ  
DQ872A#ACF  
Spain  
Sweden/Finland DQ872A#AK8  
Switzerland  
Taiwan  
United Kingdom DQ872A#ABU  
United States DQ872A#ABA  
DQ872A#B12  
DQ872A#AB0  
Japan  
Japan (English)  
Maintenance and Service Guide  
1–9  
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Product Description  
Table 1-7  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100  
QP 100 X0  
40  
N
Cm  
51  
T
Asia Pacific  
Australia  
Belgium  
Brazil  
China  
Denmark  
Europe International  
France  
French Canada  
Germany  
Italy  
PF292AA#UUF  
PF292AA#ABG  
PF292AA#UUG Latin America  
Japan (English)  
Korea  
PF292AA#ACF  
PF292AA#AB1  
PF292AA#ABM  
PF292AA#ABN  
PF292AA#ACB  
PF292AA#ABE  
PF292AA#AK8  
PF292AA#B12  
PF292AA#AB0  
PF292AA#ABU  
PF292AA#ABA  
PF292AA#AC4  
PF292AA#AB2  
PF292AA#ABY  
PF292AA#ABB  
PF292AA#ABF  
PF292AA#ABC  
PF292AA#ABD  
PF292AA#ABZ  
PF292AA#ABJ  
Norway  
Russia  
Spain  
Sweden/Finland  
Switzerland  
Taiwan  
United Kingdom  
United States  
Japan  
1–10  
Maintenance and Service Guide  
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Product Description  
Table 1-8  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
80-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
80  
N
Ci  
51  
T
Brazil PD370L#AC4  
Table 1-9  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
25  
T
China PE757PA#AB2  
Maintenance and Service Guide  
1–11  
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Product Description  
Table 1-10  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
30-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QP 100 X0  
30  
N
Ci  
25  
T
Asia Pacific PE788PS#UUF  
Table 1-11  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
30-GB hard drive  
DVD/CD-RW Combo Drive  
USB MulitBay Cradle  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QP 100 X0  
30  
Y
Ci  
25  
T
Asia Pacific  
PE739PA#UUF  
1–12  
Maintenance and Service Guide  
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Product Description  
Table 1-12  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40 GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
25  
T
United States PD540UC#ABA  
Table 1-13  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
25  
T
Taiwan PC966PS#AB0  
Maintenance and Service Guide  
1–13  
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Product Description  
Table 1-14  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
51  
T
United States PC955US#ABA  
Table 1-15  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
30-GB hard drive  
8X DVD-ROM drive  
USB MultiBay cradle  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QP 100 X0  
30  
Y
Ci  
25  
T
Taiwan  
PC962PS#AB0  
1–14  
Maintenance and Service Guide  
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Product Description  
Table 1-16  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
24X DVD/CD-RW combo drive  
USB MultiBay cradle  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
Y
Ci  
51  
t
Asia Pacific PB719PA#UUF  
Table 1-17  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
80-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
80  
N
Ci  
51  
T
United States PC317US#ABA  
Maintenance and Service Guide  
1–15  
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Product Description  
Table 1-18  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
60-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
60  
N
Ci  
51  
T
United States PC318US#ABA  
Table 1-19  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
60-GB hard drive  
24X DVD/CD-RW combo drive  
USB MultiBay cradle  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
60  
Y
Ci  
51  
T
United States  
PC316US#ABA  
1–16  
Maintenance and Service Guide  
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Product Description  
Table 1-20  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
25  
T
Asia Pacific PB486PS#UUF  
Table 1-21  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
60-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
60  
N
Ci  
51  
T
Japan (English) PA605PA#ACF  
Maintenance and Service Guide  
1–17  
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Product Description  
Table 1-22  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
768-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
60-GB hard drive  
8X DVD-ROM drive  
Tablet dock  
USB mouse  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
60  
Y
Ci  
76  
T
Japan PA604PA#ABJ  
Table 1-23  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
51  
T
United States  
DZ937US#ABA  
1–18  
Maintenance and Service Guide  
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Product Description  
Table 1-24  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
768-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
60-GB hard drive  
8X DVD-ROM drive  
Tablet dock  
USB mouse  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QP 100 X0  
60  
Y
Ci  
76  
T
Japan DY861PA#ABJ  
Table 1-25  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
1-GB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
10  
T
China DX381P#AB2  
Maintenance and Service Guide  
1–19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Product Description  
Table 1-26  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
25  
T
Asia Pacific DX993PC#UUF  
Table 1-27  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
60-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
60  
N
Ci  
51  
T
Asia Pacific  
DX382P#UUF  
1–20  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Product Description  
Table 1-28  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
51  
T
United States DX867S#ABA  
Table 1-29  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
30-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QP 100 X0  
30  
N
Ci  
25  
T
Asia Pacific DU707P#UUF  
Maintenance and Service Guide  
1–21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Product Description  
Table 1-30  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
25  
T
Asia Pacific DL757AV#UUF  
Table 1-31  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
30-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
30  
N
Ci  
25  
T
Asia Pacific  
DN521PS#UUF  
1–22  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Product Description  
Table 1-32  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
25  
T
Asia Pacific DV467P#UUF  
Table 1-33  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
51  
T
Asia Pacific DU705P#UUF  
Maintenance and Service Guide  
1–23  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Product Description  
Table 1-34  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
30-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QP 100 X0  
30  
N
Ci  
25  
T
Japan DU694P#ABJ  
Table 1-35  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
25  
T
Taiwan  
DU689P#AB0  
Asia Pacific  
DU686P#UUF  
1–24  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Product Description  
Table 1-36  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
25  
T
Asia Pacific DU685P#UUF  
Table 1-37  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0 GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
30-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QP 100 X0  
30  
N
Ci  
25  
T
Australia DU684P#ABG  
Maintenance and Service Guide  
1–25  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Product Description  
Table 1-38  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
60-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QP 100 X0  
60  
N
Ci  
51  
T
Taiwan DU683P#AB0  
Table 1-39  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
25  
T
China  
DU682P#AB2  
1–26  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Product Description  
Table 1-40  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
30-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QP 100 X0  
30  
N
Ci  
25  
T
Asia Pacific DU679P#UUF  
Table 1-41  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
25  
T
Asia Pacific DU678P#UUF  
Maintenance and Service Guide  
1–27  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Product Description  
Table 1-42  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
60-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
60  
N
Ci  
51  
T
Japan DU677P#ABJ  
Japan  
DU676P#ABJ  
Table 1-43  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
256-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
30-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100 QP 100 X0  
30  
N
Ci  
25  
T
Latin America  
DT482A#ABM  
United States  
DT482A#ABA  
1–28  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Product Description  
Table 1-44  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
40-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
40  
N
Ci  
51  
T
Latin America DT481A#ABM  
United States  
DT481A#ABA  
Table 1-45  
HP Compaq Tablet PC TC1100 Models  
The following HP Compaq Tablet PC TC1100 models feature:  
Intel 1.0-GHz Pentium-M processor  
512-MB RAM  
Combination modem/NIC/wireless LAN (Intel)  
60-GB hard drive  
Digital pen and pointing stick keyboard  
6-cell, 3.6-Ah Li-Ion battery pack  
32-MB of discrete video memory  
3-year warranty on parts and labor  
CTC1100 QP 100 X0  
60  
N
Ci  
51  
T
Australia DQ990A#ABG  
United States  
DQ990A#ABA  
Maintenance and Service Guide  
1–29  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Product Description  
Table 1-46  
HP Compaq Tablet PC TC1100 Models  
The following configure-to-order HP Compaq Tablet PC TC1100 models  
feature:  
Pen and pointing stick keyboard  
6-cell, 3.6-Ah Li ion battery pack  
32-MB of discrete video memory  
1-year warranty on parts and labor  
CTC1100  
T
100 X0  
60  
0
0
0
0
0
0
8
76  
38  
25  
76  
38  
25  
T
T
T
T
T
T
United States  
470046-345  
CTC1100  
T
100 X0  
60  
8
United States  
470046-344  
CTC1100  
T
100 X0  
60  
8
United States  
470046-343  
CTC1100  
T
100 X0  
60  
C
C
C
United States  
470046-352  
CTC1100  
T
100 X0  
60  
United States  
470046-350  
CTC1100  
T
100 X0  
60  
United States  
470046-349  
1–30  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Product Description  
Table 1-46  
HP Compaq Tablet PC TC1100 Models (Continued)  
CTC1100  
T
100 X0  
30  
0
0
0
0
0
0
8
76  
38  
25  
76  
38  
25  
T
T
T
T
T
T
United States  
470046-342  
CTC1100  
T
100 X0  
30  
8
United States  
470046-341  
CTC1100  
T
100 X0  
30  
8
United States  
470046-340  
CTC1100  
T
100 X0  
30  
C
C
C
United States  
470046-348  
CTC1100  
T
100 X0  
30  
United States  
470046-347  
CTC1100  
T
100 X0  
30  
United States  
470046-346  
Maintenance and Service Guide  
1–31  
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Product Description  
1.2 Features  
1.0-GHz Intel Pentium M or 800-MHz Ultra Low Voltage  
Mobile Intel Celeron processor with 512-KB integrated  
cache, depending on model  
NVIDIA GeForce4 420 Go 4X AGP graphics controller with  
32-MB SDRAM  
1.0-GB, 768-MB, 512-MB, or 256-MB high-performance  
DDR SDRAM, expandable to 2 GB, depending on model  
Microsoft Windows XP Tablet PC Edition  
10.4-inch XGA (1024 × 768) TFT display with over  
16.7 million colors  
Keyboard with pointing stick device  
Integrated communication—one of the following:  
Type III Mini PCI 56Kbps, v.90/v.92 modem, wireless  
LAN 802.11b, and 10/100 network interface card (NIC)  
Type III Mini PCI 56Kbps, v.90/v.92 modem and  
10/100 network interface card (NIC)  
Integrated Bluetooth® on select models only  
One Type III PC Card slot with support for both 32-bit  
(CardBus) and 16-bit PC Cards  
One Secured Digital (SD) Memory Card slot  
External 65 W AC adapter with power cord  
Six-cell, 11.1 V, 3.6-Ah Li-Ion battery pack  
80-, 60-, 40-, or 30-GB high-capacity hard drive, varying by  
tablet PC model  
Support for the following drives through the MultiBay (with  
optional External MultiBay or Docking Station):  
1.44-MB diskette drive  
24X Max CD-ROM drive  
8X Max CD-RW drive  
1–32  
Maintenance and Service Guide  
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Product Description  
8X Max DVD-ROM drive  
8X Max DVD/CD-RW Combo Drive  
80-, 60-, 40-, or 30-GB hard drive  
Support for the following connectors on the tablet PC:  
RJ-45 network  
RJ-11 modem  
Universal Serial Bus  
External monitor  
AC power  
Stereo line out/headphone  
Mono microphone  
External MultiBay  
Keyboard  
Docking Station  
Support for the following connectors on the optional  
Docking Station:  
External MultiBay  
RJ-45 network  
USB  
External monitor  
AC power  
Stereo line out/headphone  
Maintenance and Service Guide  
1–33  
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Product Description  
1.3 Clearing a Password  
follow these steps to clear the password. These steps also  
clear CMOS:  
1. Remove the battery pack and Mini PCI communications  
memory module slot cover. Refer to Section 5.3, “Preparing  
the Tablet PC for Disassembly,” for more information.  
2. Remove the RTC battery (refer to Section 5.4, “Real Time  
Clock Battery”).  
3. Wait approximately 5 minutes.  
4. Replace the RTC battery and reassemble the tablet PC.  
Do not reinsert the battery pack at this time.  
5. Connect AC power to the tablet PC.  
6. Turn on the tablet PC.  
All passwords and all CMOS settings have been cleared.  
1–34  
Maintenance and Service Guide  
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Product Description  
1.4 Power Management  
The tablet PC comes with power management features that  
extend battery operating time and conserve power. The tablet PC  
supports the following power management features:  
Suspend  
Hibernation  
User customization of settings  
Hotkeys for setting level of performance  
Smart battery that provides an accurate battery power gauge  
Battery calibration  
Lid switch Suspend/Resume  
Power/Suspend button  
Advanced Configuration and Power Management (ACP)  
compliance  
Maintenance and Service Guide  
1–35  
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Product Description  
1.5 Tablet PC External Components  
The external components on the front of the tablet PC are shown  
in the following illustration and described in Table 1-47.  
Front Components  
Table 1-47  
Front Components  
Item Component  
Function  
1
Wireless light  
Off: No wireless device is active.  
On: Wireless functionality is enabled.  
Flashing: Wireless functionality is enabled,  
but is not connected to a network or is not  
properly configured.  
2
Battery light  
On: A battery pack is charging.  
Flashing: A battery pack that is the only  
available power source has reached a  
low-battery condition.  
1–36  
Maintenance and Service Guide  
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Product Description  
Table 1-47  
Front Components (Continued)  
Item Component  
Function  
3
AC adapter light  
On: AC power is being supplied through the  
AC adapter.  
4
Journal launch button  
When Windows is running, opens and closes  
the Microsoft Journal application, which  
supports handwriting.  
5
Tablet PC Input Panel  
launch button  
When Windows is running, opens the  
Microsoft Tablet PC Input Panel application,  
which includes a handwriting pad and an  
on-screen keyboard. While using the  
on-screen keyboard:  
To enter the ctrl+alt+delete command,  
press the button on the tablet PC with the  
pen tip or a small object such as the end  
of a paper clip.  
To switch the top row of keys between  
number keys and function keys, tap Func  
on the on-screen keyboard.  
6
7
Rotate button  
Microphone  
Switches the image between landscape and  
portrait orientation.  
Inputs monaural sound.  
Maintenance and Service Guide  
1–37  
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Product Description  
The tablet PC top components are shown in the following  
illustration and described in Table 1-48.  
Top Components  
Table 1-48  
Top Components  
Item Component  
Function  
1
2
3
4
5
USB port  
Connects an optional USB 2.0- or  
1.1-compliant device.  
PC Card eject button  
PC Card slot  
Ejects an optional PC Card from the  
PC Card slot.  
Supports an optional Type I or Type II 32-bit  
(CardBus) or 16-bit PC Card.  
Pen holder (shown with  
pen 5 inserted)  
Secures the pen to the tablet PC.  
Pen  
Interacts with the tablet PC whenever the tip  
is within 0.5 inch of or contacts the screen.  
1–38  
Maintenance and Service Guide  
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Product Description  
Table 1-48  
Top Components (Continued)  
Item Component  
Function  
6
Tablet PC tether eyelet  
Used with the tether eyelet on the pen,  
enables you to tether the pen to the  
tablet PC.  
7
8
SD Card slot  
Supports an optional SD Card.  
External MultiBay  
connector  
Connects and provides power for an optional  
USB 1.1 or USB 2.0 device.  
9
RJ-11 telephone jack  
RJ-45 network jack  
Connects a modem cable.  
10  
11  
Connects an Ethernet network cable.  
LAN connection lights (2) Both lights off: The tablet PC is not  
connected to a LAN.  
Both lights on: The tablet PC is connected  
to a LAN with a 100-Mbps link.  
Green light on and yellow light off: The  
tablet PC is connected to a LAN with a  
10-Mbps link.  
Green light flashing: Information is being  
transmitted through the LAN.  
12  
13  
External monitor port  
AC power connector  
Connects an optional external monitor or  
projector.  
Connects an AC adapter cable, Aircraft  
Power Adapter, or Automobile Power  
Charger/Adapter.  
*If an optional External MultiBay is connected to the USB port, the External  
MultiBay must also be connected to external power. If an External MultiBay is  
connected to the External MultiBay connector, it is not necessary to connect the  
External MultiBay to external power.  
Maintenance and Service Guide  
1–39  
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Product Description  
The tablet PC left-side components are shown in the following  
illustration and described in Table 1-49.  
Left-Side Components  
Table 1-49  
Left-Side Components  
Item Component  
Function  
1
Security cable slot  
Attaches an optional security cable to the  
tablet PC.  
Security solutions are designed to act  
Ä
as deterrents These deterrents may  
not prevent a product from being  
mishandled or stolen.  
2
Screen protector  
slots (2)  
Secure the optional screen protector when it  
is attached to the tablet PC.  
1–40  
Maintenance and Service Guide  
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Product Description  
Table 1-49  
Left-Side Components (Continued)  
Item Component  
Function  
3
Air vent  
Allows airflow to cool internal components.  
This tablet PC is designed to run  
Å
demanding applications at full power.  
As a result of increased power  
consumption, it is normal for the tablet  
PC to feel warm or hot when used  
continuously. To avoid potential  
discomfort or burns, do not block the  
air vents or use the tablet PC on your  
lap for extended periods. The tablet  
PC complies with the user-accessible  
surface temperature limits defined by  
the International Standard for Safety  
of Information Technology Equipment  
(IEC-60950).  
4
Universal alignment  
slots (2)  
Secure the portfolio, the optional screen  
protector, or an optional attachment, such as  
a tablet PC keyboard, to the tablet PC.  
5
6
Keyboard connector  
Alignment key slot  
Connects an optional tablet PC keyboard to  
the tablet PC.  
Accepts an alignment key to safeguard  
attachment procedures. For example,  
matching the alignment key on an optional  
tablet PC keyboard to the alignment key slot  
helps you correctly orient the tablet PC to the  
keyboard as you connect them.  
Maintenance and Service Guide  
1–41  
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Product Description  
The tablet PC right-side components are shown in the following  
illustration and described in Table 1-50.  
Right-Side Components  
Table 1-50  
Right-Side Components  
Item Component  
Function  
1
Jog dial  
Functions like the enter and the up and down  
arrow keys on a standard keyboard.  
Press inward to enter a command.  
Rotate upward to scroll upward.  
Rotate downward to scroll downward.  
2
esc button  
While the tablet PC is  
Starting up and a flashing pointer is  
displayed on the screen, opens the Setup  
utility.  
In Windows, functions like esc on a  
standard keyboard.  
1–42  
Maintenance and Service Guide  
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Product Description  
Table 1-50  
Right-Side Components (Continued)  
Item Component  
Function  
3
Windows security button When pressed with the pen tip or a small  
object such as the end of a paper clip while:  
Windows is open, enters the  
ctrl+alt+delete command.  
The Setup utility is open, enters the reset  
command.  
4
5
6
tab button  
When Windows is running, functions like tab  
on a standard keyboard.  
Q menu button  
E-mail launch button  
When Windows is running, opens or closes  
the Q Menu.  
When Windows is running:  
Until your Internet or network service is  
set up, opens the operating system  
Internet connection wizard.  
After your Internet or network service is  
set up, opens your default e-mail  
application.  
7
Power switch  
When the tablet PC is:  
Off, press to turn on the tablet PC.  
On, briefly press to initiate Standby.  
In Standby, briefly press to resume from  
Standby.  
In Hibernation, briefly press to resume  
from Hibernation.  
If the system has stopped responding and  
Windows shutdown procedures cannot be  
used, slide and hold for 4 seconds to turn off  
the tablet PC.  
8
Power/Standby light  
On: tablet PC is on.  
Flashing: tablet PC is in Standby.  
Off: tablet PC is off or in Hibernation.  
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Product Description  
The tablet PC rear components are shown in the following  
illustration and described in Table 1-51.  
Rear Components  
Table 1-51  
Rear Components  
Item  
Component  
Function  
1
Docking alignment slots (2)  
Secure the tablet PC to an optional  
Tablet PC Docking Station.  
2
3
Speakers (2)  
Produce stereo sound.  
Audio line-out jack  
Connects optional stereo  
headphones or powered stereo  
speakers.  
4
Headset jack  
Connects an optional headset, such  
as a mobile telephone headset with  
a microphone and a monaural ear  
piece.  
5
Optional stereo microphone jack Connects an optional stereo  
microphone.  
1–44  
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Product Description  
The tablet PC bottom components are shown in the following  
illustration and described in Table 1-52.  
Bottom Components  
Table 1-52  
Bottom Components  
Item  
Component  
Function  
1
Tilt feet (2)  
While the tablet PC is being used  
in portrait orientation as a  
free-standing tablet, can elevate the  
top of the tablet PC to provide a  
comfortable writing and viewing  
angle.  
2
Docking restraint latch recess  
Accepts the docking restraint latch  
on an optional Docking Station to  
secure the tablet PC to the  
Docking Station.  
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Product Description  
Table 1-52  
Bottom Components (Continued)  
Item  
Component  
Function  
3
Product identification label  
Contains the serial number of the  
tablet PC and a code describing  
the original configuration of the  
tablet PC. You will need the serial  
number if you call the Customer  
Care.  
4
5
Docking connector  
Air vent  
Connects the tablet PC to an  
optional Docking Station.  
Allows airflow to cool internal  
components.  
This tablet PC is designed to  
Ä
run demanding applications  
at full power. As a result of  
increased power  
consumption, it is normal for  
the tablet PC to feel warm or  
hot when used continuously.  
To avoid potential discomfort  
or burns, do not block the air  
vents or use the tablet PC on  
your lap for extended  
periods. The tablet PC  
complies with the  
user-accessible surface  
temperature limits defined by  
the International Standard for  
Safety of Information  
Technology Equipment  
(IEC-60950).  
6
Attachment release latch  
Releases an attachment, such as  
the portfolio, an optional screen  
protector, or an optional tablet PC  
keyboard, from the universal  
attachment slots on the tablet PC.  
1–46  
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Product Description  
Table 1-52  
Bottom Components (Continued)  
Item  
Component  
Function  
7
Hard drive retention screw  
Secures the hard drive bay cover to  
the tablet PC.  
8
9
Hard drive bay  
Holds the system hard drive.  
Hard drive security screws (2)  
Secure the hard drive in the hard  
drive bay.  
10  
Pad feet (2)  
Stabilize the tablet PC when it is  
placed as a free-standing tablet on  
a flat surface.  
11  
12  
Battery bay  
Holds the battery pack.  
Battery retention screw  
Secures the battery pack to the  
tablet PC.  
13  
Battery quick check lights (3)  
On: Each light represents a  
percentage of a full charge. For  
example, when all three lights are  
on, the battery pack is fully  
charged.  
Flashing: When one light is  
flashing, less than 10% of a full  
charge remains in the battery pack.  
14  
15  
Battery quick check button  
Battery pack release latch  
Activates the battery quick check  
lights, which display how much  
of a full charge remains in the  
battery pack.  
Releases the battery pack from the  
battery bay.  
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Product Description  
Table 1-52  
Bottom Components (Continued)  
Item  
Component  
Function  
16  
Memory module and Mini PCI  
compartment cover retention  
screws  
Secure the memory and Mini PCI  
compartment cover to the  
tablet PC.  
17  
Memory module and  
Mini PCI compartment  
Contains one memory slot for a  
PC133-compliant memory module.  
Also holds an optional Mini PCI  
board, such as a modem board or a  
combination modem and wireless  
board.  
To prevent an unresponsive  
Ä
system and the display of a  
warning message, install only  
a Mini PCI device authorized  
for use by the governmental  
agency that regulates  
wireless devices in your  
country. If you install a device  
and then receive a warning  
message, remove the device  
to retore tablet PC  
functionality, and then  
contact Customer Care.  
1–48  
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Product Description  
1.6 Keyboard Components  
The keyboard top components are shown in the following  
illustration and described in Table 1-53.  
Keyboard Top Components  
Table 1-53  
Keyboard Top Components  
Item Component  
Function  
1
Alignment key  
Ensures that the tablet PC is attached to the  
keyboard in the correct orientation.  
2
3
Keyboard hooks (2)  
Keyboard connector  
Secure the tablet PC to the keyboard.  
Connects the keyboard to the keyboard  
connector on the tablet PC.  
4
Tilt adjustment  
Tilts the tablet PC forward or backward while  
it is connected to the keyboard.  
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Product Description  
Table 1-53  
Keyboard Top Components (Continued)  
Item Component  
Function  
5
Rotation disk  
Rotates the tablet PC clockwise or  
counterclockwise while it is connected to the  
keyboard.  
6
7
Docking alignment  
notches (4)  
Help guide the tablet PC and keyboard into  
an optional tablet PC Docking Station.  
Docking connector  
pass-through  
Enables the optional Docking Station to be  
connected to the tablet PC while the  
keyboard is attached to the tablet PC.  
8
Pointing stick  
Moves the cursor and selects and activates  
items on the screen.  
9
Pointing stick buttons (2) Function like the left and right buttons on any  
external mouse.  
10  
Keyboard latch  
Locks the keyboard to and releases the  
keyboard from the tablet PC.  
11  
12  
Caps lock light  
Num lock light  
When this light is on, the caps lock is on.  
When this light is on, the numeric keypad is  
active.  
1–50  
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Product Description  
The special keys on the keyboard are shown in the following  
illustration and described in Table 1-54.  
Keyboard Special Keys  
Table 1-54  
Keyboard Special Keys  
Item  
Component  
Function  
1
Function keys  
Perform system and application tasks. For  
example, in the Windows operating system  
and many applications, pressing F1 opens a  
Help file. To enter an F11 function, press  
F11/F12. To enter an F12 function, press  
Fn+F11/F12.  
2
Fn key  
Combines with other keys to perform system  
tasks. For example, pressing Fn+num lk turns  
on the keypad.  
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Product Description  
Table 1-54  
Keyboard Special Keys (Continued)  
Item  
Component  
Function  
3
4
5
Keypad keys  
Used like an external numeric keypad.  
Displays the Microsoft Windows Start Menu.  
Windows logo key  
Windows  
applications key  
Displays a shortcut menu for items beneath  
the pointer.  
1–52  
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Product Description  
The components on the rear and bottom of the optional  
keyboard are shown in the following illustration and described in  
Table 1-55.  
Keyboard Rear and Bottom Components  
Table 1-55  
Keyboard Rear and Bottom Components  
Item Component  
Function  
1
2
Screen protector slots  
Attach the screen protector to the keyboard.  
Attachment release  
switch  
Releases an attachment, such as the  
portfolio or optional screen protector, from  
the keyboard.  
3
4
Universal alignment slots Secure the portfolio or optional screen  
protector to the keyboard.  
Alignment key slots  
Accept alignment keys to ensure proper  
orientation.  
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Product Description  
1.7 HP Tablet PC Docking Station  
Components  
The upper and right-side components on the optional  
HP Tablet PC Docking Station are shown in the following  
illustration and described in Table 1-56.  
Docking Station Upper and Right-Side Components  
Table 1-56  
Docking Station Upper and  
Right-Side Components  
Item Component  
Function  
1
2
Docking stand  
Holds the tablet PC when it is docked.  
Docking eject pin  
Disconnects the tablet PC and docking stand  
docking connectors when the release handle  
is pulled.  
3
Release handle  
Ejects the tablet PC from the docking stand.  
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Product Description  
Table 1-56  
Docking Station Upper and  
Right-Side Components (Continued)  
Item Component  
Function  
4
5
6
Docking connector  
Connects to the tablet PC.  
Secures the tablet PC to the docking stand.  
Docking restraint latch  
Docking alignment  
brackets (2)  
Fit into the tablet PC docking alignment  
slots to align the tablet PC in the docking  
stand.  
7
Security cable slot  
Attaches an optional security cable to the  
tablet PC.  
The purpose of security solutions is  
Ä
to act as a deterrent. These solutions  
do not prevent the product from being  
mishandled or stolen.  
8
9
MultiBay release lever  
Ejects a MultiBay device from the bay.  
Connects optional USB devices.  
External MultiBay  
connector  
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Product Description  
The front and left-side components on the optional Docking  
Station are shown in the following illustration and described in  
Table 1-57.  
Docking Station Front and Left-Side Components  
Table 1-57  
Docking Station Front and Left-Side Components  
Item Component  
Function  
1
Pivot arm  
Tilts the docking stand forward and  
backward to enable different viewing angles  
and different docking modes.  
2
MultiBay  
Supports a diskette drive, CD-ROM or  
CD-RW drive, DVD-ROM drive, DVD/CD-RW  
Combo Drive, or second hard drive.  
3
4
RJ-45 network jack  
Connects a network cable.  
External monitor port  
Connects an optional external monitor or  
overhead projector.  
1–56  
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Product Description  
Table 1-57  
Docking Station Front and Left-Side Components (Continued)  
Item Component  
Function  
5
Audio line-in jack  
Connects the stereo audio function of  
optional audio devices such as CD players.  
6
Audio line-out jack  
Connects optional stereo headphones or  
powered stereo speakers and connects the  
audio function of an audio/video device such  
as a television or VCR.  
7
8
USB ports (3)  
Connect optional USB devices.  
AC power connector  
Connects an AC adapter cable, Aircraft  
Power Adapter, or Automobile Power  
Charger/Adapter.  
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Product Description  
1.8 Design Overview  
This section presents a design overview of key parts and features  
of the tablet PC. Refer to Chapter 3, “Illustrated Parts Catalog‚"  
to identify replacement parts, and Chapter 5, “Removal and  
Replacement Procedures," for disassembly steps.  
The system board provides the following device connections:  
Memory module  
Hard drive  
Display  
Optional keyboard and pointing stick  
Audio  
Intel Pentium-M or Celeron processor  
Fan  
PC Card  
Secure Digital (SD) Memory card (not SDIO)  
External MultiBay  
Modem or modem/NIC  
CAUTION: To properly ventilate the tablet PC, allow at least a 7.6-cm  
(3-inch) clearance around the sides of the tablet PC.  
Ä
The tablet PC uses an electric fan for ventilation. The fan is  
controlled by a temperature sensor and is designed to come on  
automatically when high temperature conditions exist. These  
conditions are affected by high external temperatures, system  
power consumption, power management, battery conservation  
configurations, battery fast charging, and software applications.  
Exhaust air is displaced through the ventilation grill located on  
the left side of the tablet PC.  
1–58  
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2
Troubleshooting  
WARNING: Only authorized technicians trained by HP should repair  
this equipment. All troubleshooting and repair procedures are detailed  
to allow only subassembly/module level repair. Because of the  
complexity of the individual boards and subassemblies, do not attempt  
to make repairs at the component level or to make modifications to any  
printed wiring board. Improper repairs can create a safety hazard. Any  
indication of component replacement or printed wiring board  
modification may void any warranty or exchange allowances.  
Å
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Troubleshooting  
2.1 Setup and Diagnostics Utilities  
Selecting Setup or HP Diagnostics  
The tablet PC features 2 HP system management utilities:  
Setup—A system information and customization utility that  
can be used even when your operating system is not working  
or will not load. This utility includes settings that are not  
available in Windows.  
HP Diagnostics—A system information and diagnostic  
utility that is used within your Windows operating system.  
Use this utility whenever possible to  
Display system information.  
Test system components.  
Troubleshoot a device configuration problem in  
Windows Tablet PC Edition.  
It is not necessary to configure a device connected to a USB  
port on the tablet PC or to an optional Docking Station.  
Using Setup  
Information and settings in Setup are accessed from the File,  
Security, or Advanced menus:  
1. Turn on or restart the tablet PC. Press F10 while the  
F10 = ROM Based Setup message displays in the lower-left  
corner of the screen.  
To change the language, press F2.  
To view navigation information, press F1.  
To return to the Setup menu, press esc.  
2. Select the File, Security, or Advanced menu.  
2–2  
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Troubleshooting  
3. To close Setup and restart the tablet PC:  
Select File > Save Changes, and Exit and press enter.  
- or -  
Select File > Ignore Changes, and Exit and press enter.  
4. When you are prompted to confirm your action, press F10.  
Selecting from the File Menu  
Table 2-1  
File Menu  
Select  
To Do This  
System Information  
View identification information about the  
tablet PC, a Docking Station, and any battery  
packs in the system.  
View specification information about the  
processor, memory and cache size, and  
system ROM.  
Save to Floppy  
Save system configuration settings to a diskette.  
Restore from Floppy  
Restore system configuration settings from a  
diskette.  
Restore Defaults  
Replace configuration settings in Setup with  
factory default settings. Identification information  
is retained.  
Ignore Changes and Exit  
Save Changes and Exit  
Cancel changes entered during the current  
session, and then exit and restart the tablet PC.  
Save changes entered during the current session,  
and then exit and restart the tablet PC.  
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Troubleshooting  
Selecting from the Security Menu  
Table 2-2  
Security Menu  
Select  
To Do This  
Setup Password  
Enter, change, or delete a setup password.  
(The setup password is called an administrator  
password in HP Computer Security, a program  
accessed from the Windows Control Panel.)  
Power-on Password  
DriveLock Passwords  
Enter, change, or delete a power-on password.  
Enable/disable DriveLock; change a DriveLock  
User or Master password.  
DriveLock Settings are accessible only  
when you enter Setup by turning on  
(not restarting) the tablet PC.  
Password Options  
Enable/disable:  
QuickLock  
QuickLock on Suspend  
QuickBlank  
To enable QuickLock on Suspend or  
QuickBlank, you must first enable  
QuickLock.  
Password options can be selected only  
when a power-on password has been set.  
2–4  
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Troubleshooting  
Table 2-2  
Security Menu (Continued)  
To Do This  
Select  
Device Security  
Enable/disable:  
Ports or diskette drives*  
Diskette write*  
CD-ROM or diskette startup  
Settings for a DVD-ROM can be entered in  
the CD-ROM field.  
System IDs  
Enter identification numbers for the tablet PC,  
a Docking Station, and all battery packs in the  
system.  
*Not applicable to SuperDisk LS-120 drives.  
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Troubleshooting  
Selecting from the Advanced Menu  
Table 2-3  
Advanced Menu  
Select  
To Do This  
Language (or press F2)  
Boot Options  
Change the Setup language.  
Enable/disable:  
QuickBoot, which starts the tablet PC more  
quickly by eliminating some startup tests. If you  
suspect a memory failure and want to test  
memory automatically during startup, disable  
QuickBoot.  
MultiBoot, which sets a startup sequence that  
can include most bootable devices and media  
in the system.  
Device Options  
Enable/disable the embedded numeric keypad  
at startup.  
Enable/disable multiple standard pointing  
devices at startup. To set the tablet PC to  
support only a single, usually nonstandard,  
pointing device at startup, select Disable.  
Enable/disable USB legacy support for a USB  
keyboard. When USB legacy support is  
enabled, the keyboard works even when a  
Windows operating system is not loaded.  
Set an optional external monitor or overhead  
projector connected to a video card in a  
Docking Station as the primary device. When  
the tablet PC display is set as secondary, the  
tablet PC must be shut down before undocking  
from a Docking Station.  
2–6  
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Troubleshooting  
Table 2-3  
Advanced Menu (Continued)  
To Do This  
Select  
Device Options (continued) Change the parallel port mode from  
EPP (Enhanced Parallel Port [default]) to  
standard, bidirectional, EPP or ECP  
(Enhanced Capabilities Port).  
Set video-out mode to NTSC (default), PAL,  
NTSC-J, or PAL-M.*  
Enable/disable all settings in the SpeedStep  
window. When Disable is selected, the  
tablet PC runs in Battery Optimized mode.  
Specify how the tablet PC recognizes multiple  
identical Docking Stations that are identically  
equipped. Select Disable to recognize the  
Docking Stations as a single Docking Station;  
select Enable to recognize the Docking  
Stations individually, by serial number.  
Enable/disable the reporting of the processor  
serial number by the processor to the software.  
HDD Self-Test Options  
Run a quick comprehensive self-test on hard  
drives in the system that support the test features.  
*Video modes vary even within regions. However, NTSC is common in  
North America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan;  
and PAL-M, in Brazil. Other South and Central American regions may use  
NTSC, PAL, or PAL-M.  
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Troubleshooting  
2.2 Using HP Diagnostics  
for Windows  
When you access HP Diagnostics for Windows, a scan of all  
system components is displayed on the screen before the  
HP Diagnostics window opens.  
You can display more or less information from anywhere within  
HP Diagnostics for Windows by selecting Level on the menu bar.  
HP Diagnostics for Windows is designed to test HP components.  
If third-party components are tested, the results may be  
inconclusive.  
Obtaining, Saving or Printing  
Configuration Information  
1. Access HP Diagnostics by selecting Start > Control Panel >  
Diagnostics for Windows.  
2. Select Categories, and then select a category from the  
drop-down list.  
To save the information, select File > Save As.  
To print the information, select File > Print.  
3. To close HP Diagnostics for Windows, select File > Exit.  
2–8  
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Troubleshooting  
Obtaining, Saving or Printing Diagnostic  
Test Information  
1. Access HP Diagnostics by selecting Start > Control Panel >  
Diagnostics for Windows.  
2. Select the Test tab.  
3. In the scroll box, select the category or device you want  
to test.  
4. Select a test type:  
Quick Test—Runs a quick, general test on each device in  
a selected category.  
Complete Test—Performs maximum testing on each  
device in a selected category.  
Custom Test—Performs maximum testing on a selected  
device.  
To run all tests for your selected device, select  
Check All.  
To run only the tests you select, select Uncheck All,  
and then select the check box for each test you want  
to run.  
5. Select a test mode:  
Interactive Mode—Provides maximum control over the  
testing process. You determine whether the test was  
passed or failed. You might be prompted to insert or  
remove devices.  
Unattended Mode—Does not display prompts. If errors  
are found, they are displayed when testing is complete.  
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Troubleshooting  
6. Select Begin Testing.  
7. Select a tab to view a test report:  
Status tab—Summarizes the tests run, passed, and failed  
during the current testing session.  
Log tab—Lists tests run on the system, the number of  
times each test has run, the number of errors found on  
each test, and the total run time of each test.  
Error tab—Lists all errors found in the tablet PC, along  
with their error codes.  
8. Select a tab to save the report:  
Log tab—Select Log tab Save.  
Error tab—Select Error tab Save.  
9. Select a tab to print the report:  
Log tab—Select File > Save As, and then print the file from  
your folder.  
2–10  
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Troubleshooting  
Troubleshooting Flowcharts  
Table 2-4  
Troubleshooting Flowcharts Overview  
Flowchart  
2.1  
Description  
“Flowchart 2.1—Initial Troubleshooting.”  
“Flowchart 2.2—No Power, Part 1.”  
“Flowchart 2.3—No Power, Part 2.”  
“Flowchart 2.4—No Power, Part 3.”  
“Flowchart 2.5—No Power, Part 4.”  
“Flowchart 2.6—No Video, Part 1.”  
“Flowchart 2.7—No Video, Part 2.”  
2.2  
2.3  
2.4  
2.5  
2.6  
2.7  
2.8  
“Flowchart 2.9—No Operating System (OS) Loading.”  
“Flowchart 2.10—No OS Loading from Hard Drive, Part 1.”  
“Flowchart 2.11—No OS Loading from Hard Drive, Part 2.”  
“Flowchart 2.12—No OS Loading from Hard Drive, Part 3.”  
“Flowchart 2.13—No OS Loading from Diskette Drive.”  
2.9  
2.10  
2.11  
2.12  
2.13  
2.14  
“Flowchart 2.14—No OS Loading from CD-ROM or DVD-ROM  
Drive.”  
2.15  
2.16  
2.17  
2.18  
2.19  
2.20  
“Flowchart 2.15—No Audio, Part 1.”  
“Flowchart 2.16—No Audio, Part 2.”  
“Flowchart 2.17—Nonfunctioning Device.”  
“Flowchart 2.18—Nonfunctioning Keyboard.”  
“Flowchart 2.19—Nonfunctioning Pointing Device.”  
“Flowchart 2.20—No Network or Modem Connection.”  
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Troubleshooting  
Flowchart 2.1—Initial Troubleshooting  
Begin  
troubleshooting.  
N
Go to  
Is there  
Flowchart 2.2—No  
power?  
Power, Part 1.  
Y
N
Check  
Beeps,  
LED board,  
LEDs, or error  
speaker  
N
N
N
messages?  
connections.  
Go to  
Flowchart  
All drives  
working?  
Y
Y
Y
Y
2.17—Nonfunctioning  
Device.  
N
N
N
Y
Y
Y
Go to  
Is there video?  
(no boot)  
Flowchart 2.6—No  
Video, Part 1.  
Go to  
Flowchart  
Keyboard/  
pointing  
device  
2.18—Nonfunctioning  
Keyboard  
or Flowchart  
working?  
2.19—Nonfunctioning  
Pointing Device.  
Go to  
Is the OS  
loading?  
Flowchart 2.9—No  
Operating System  
(OS) Loading.  
Go to  
Connecting  
to network  
or modem?  
Flowchart 2.20—No  
Network or  
Modem Connection.  
Go to  
Flowchart 2.15—No  
Audio, Part 1.  
Is there  
sound?  
End  
2–12  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.2—No Power, Part 1  
No Power  
(power LED  
is off).  
Remove from  
Docking Station  
(if applicable).  
N
N
Y
N
N
Go to  
Power up  
on battery  
power?  
Power up  
on battery  
power?  
*Reset  
power.  
Flowchart 2.3—No  
Power, Part 2.  
Y
Y
N
Y
Y
Go to  
Flowchart 2.4—No  
Power, Part 3.  
Power up  
on AC  
power?  
Power up  
on AC  
power?  
*Reset  
power.  
Power up  
in Docking  
Station?  
Done  
*NOTES:  
1. On some models there is a separate  
reset button.  
reset using the Suspend switch and  
switch.  
1. Reset the power cables in the Docking  
Station and at the AC outlet.  
2. Ensure the AC power source is active.  
Y
N
Go to  
Power up  
in Docking  
Station?  
Flowchart  
Done  
2.8—Nonfunctionin  
g Docking Station  
Maintenance and Service Guide  
2–13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Troubleshooting  
Flowchart 2.3—No Power, Part 2  
Continued from  
Flowchart 2.2—No  
Power, Part 1  
Visually check for  
debris in battery  
socket and clean  
if necessary.  
Y
Power on?  
Done  
N
Check battery by  
recharging,  
moving it to  
another tablet PC,  
or replacing it.  
N
Replace  
power supply  
(if applicable).  
Power on?  
Y
N
Go to  
Flowchart 2.4—No  
Power, Part 3  
Done  
Power on?  
Y
Done  
2–14  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.4—No Power, Part 3  
Continued from  
Flowchart 2.3—No  
Power, Part 2.  
Plug directly  
into AC outlet.  
Y
Power LED  
Done  
on?  
N
Reseat AC adapter  
in tablet PC and  
at power source.  
Y
Power on?  
Done  
N
Y
N
Y
External  
Internal or  
external AC  
adapter?  
Power outlet  
active?  
Replace external  
Try different  
outlet.  
AC adapter.  
Internal  
N
Y
Go to  
Replace  
power cord.  
Power on?  
Flowchart 2.5—No  
Power, Part 4.  
Power on?  
Done  
Done  
N
Maintenance and Service Guide  
2–15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.5—No Power, Part 4  
Continued from  
Flowchart 2.4—No  
Power, Part 3.  
Open  
tablet PC.  
Y
Reseat loose  
Loose or  
damaged  
parts?  
components and  
boards and  
replace damaged  
items.  
N
Close  
tablet PC and  
retest.  
N
Replace the following items (if applicable).  
Check tablet PC operation after each  
replacement:  
Power on?  
1. Internal DC-DC converter*  
2. Internal AC adapter  
Y
3. Processor board*  
4. System board*  
*NOTE: Replace these items as a set to prevent  
shorting out among components.  
Done  
2–16  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.6—No Video, Part 1  
No Video.  
Docking  
Station  
Go to  
Flowchart 2.7—No  
Video, Part 2.  
*NOTE: To change from internal to  
external display, use the hotkey  
combination.  
Stand-alone  
or Docking  
Station?  
Stand-alone  
Y
Internal or  
external  
display*?  
Adjust  
brightness.  
Video OK?  
Done  
N
Internal  
External  
A
Press lid  
switch to ensure  
operation.  
Adjust  
brightness.  
Y
Y
Video OK?  
Done  
Video OK?  
Done  
N
N
Replace the following one at a time. Test after each replacement.  
1. Cable between notebook and tablet PC display (if applicable)  
2. Inverter board (if applicable)  
Check for bent  
pins on cable.  
3. Display  
4. System board  
N
N
Try  
another  
display.  
Replace  
system  
board.  
Internal and  
external  
Video OK?  
Done  
video OK?  
Y
Y
Done  
Maintenance and Service Guide  
2–17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.7—No Video, Part 2  
Continued from  
Flowchart 2.6—No  
Video, Part 1.  
Remove  
tablet PC from  
Docking Station,  
if connected.  
Adjust  
display  
brightness.  
Check brightness  
of external  
monitor.  
N
Y
Go to  
Flowchart 2.6—No  
Video, Part 1.  
Video OK?  
Video OK?  
Done  
Y
N
Check that tablet PC is properly  
seated in Docking Station, for  
bent pins on cable, and for  
monitor connection.  
Try another  
external  
monitor.  
Y
Y
Internal  
and external  
video OK?  
Video OK?  
Done  
N
N
Go to  
Adjust external  
monitor display.  
Flowchart  
2.8—Nonfunctioning  
Docking Station (if  
applicable).  
2–18  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.8—Nonfunctioning  
Docking Station (if applicable)  
Nonfunctioning  
Docking Station.  
Reseat power  
cord in Docking  
Station and  
power outlet.  
Reinstall  
tablet PC into  
Docking Station.  
Check voltage  
setting on  
Docking Station.  
Y
Reset monitor  
cable connector at  
Docking Station.  
Docking  
Station  
operating?  
Done  
N
Y
Docking  
Station  
Replace the following Docking Station  
components one at a time. Check tablet PC  
operation after each replacement.  
1. Power supply  
Done  
operating?  
N
2. I/O board  
3. Backplane board  
4. Switch box  
5. Docking motor mechanism  
Remove  
tablet PC, reset  
all internal parts,  
and replace any  
damaged items in  
Docking Station.  
Maintenance and Service Guide  
2–19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Troubleshooting  
Flowchart 2.9—No Operating System (OS)  
Loading  
No OS  
loading.*  
Reseat power  
cord in Docking  
Station and  
power outlet..  
No OS loading  
from hard drive,  
go to  
Flowchart 2.10—No  
OS Loading from  
Hard Drive, Part 1.  
No OS loading  
from diskette  
drive, go to  
Flowchart 2.13—No  
OS Loading from  
Diskette Drive.  
No OS loading  
from CD-ROM or  
DVD-ROM drive,  
go to Flowchart  
2.14—No OS  
Loading from  
CD-ROM or  
DVD-ROM Drive.  
No OS loading  
from network,  
go to  
Flowchart 2.20—No  
Network or  
Modem Connection.  
*NOTE: Before beginning troubleshooting, always  
check cable connections, cable ends, and drives  
for bent or damaged pins.  
2–20  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.10—No OS Loading from  
Hard Drive, Part 1  
OS not  
loading from  
hard drive.  
Y
Go to  
Flowchart  
Nonsystem  
disk message?  
2.11—No OS  
Loading from  
Hard Drive, Part 2.  
N
Reseat  
external  
hard drive.  
Y
N
OS loading?  
Done  
N
Y
Boot  
from  
CD?  
N
Go to  
Boot  
from  
diskette?  
Flowchart  
2.13—No OS  
Loading from  
Diskette Drive.  
Check the setup  
utility for correct  
booting order.  
Y
Change boot  
priority through  
the setup utility  
and reboot.  
N
Boot  
from  
hard drive?  
N
Y
Boot  
from  
hard drive?  
Go to  
Flowchart  
2.17—Nonfunction  
ing Device.  
Done  
Y
Maintenance and Service Guide  
2–21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.11—No OS Loading from  
Hard Drive, Part 2  
Continued from  
Flowchart  
2.10—No OS  
Loading from  
Reseat  
hard drive.  
Hard Drive, Part 1.  
N
1. Replace hard  
drive.  
2. Replace  
system board.  
CD or  
diskette in  
drive?  
Y
Hard drive  
accessible?  
Done  
Y
N
Y
Remove  
diskette and  
reboot.  
Run FDISK.  
Y
N
Boot  
from  
hard drive?  
Create partition,  
then format hard  
drive to bootable  
C:\ prompt.  
Done  
Hard drive  
partitioned?  
N
N
N
Go to  
Flowchart  
2.13—No OS  
Loading from  
Diskette Drive.  
Boot  
from diskette  
drive?  
Hard drive  
formatted?  
Y
Y
Y
Format hard drive  
and bring to  
a bootable  
C:\ prompt.  
Hard drive  
accessible?  
Tablet PC  
booted?  
Load OS using  
Restore disc  
Done  
(if applicable).  
N
Go to  
Go to  
Flowchart  
Flowchart  
2.12—No OS  
Loading from  
2.12—No OS  
Loading from  
Hard Drive, Part 3.  
Hard Drive, Part 3.  
2–22  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.12—No OS Loading from  
Hard Drive, Part 3  
Continued from  
Flowchart  
2.11—No OS  
Loading from  
Hard Drive, Part 2.  
N
System  
files on hard  
drive?  
Install OS  
and reboot.  
Y
Y
Y
Y
Virus  
on hard  
drive?  
OS  
loading from  
hard drive?  
Clean virus.  
Done  
N
N
N
Run SCANDISK  
and check for  
bad sectors.  
Diagnostics  
on diskette?  
Replace  
hard drive.  
N
Can bad  
sectors  
be fixed?  
Run diagnostics  
and follow  
recommendations.  
Replace  
hard drive.  
Y
N
Fix bad  
sectors.  
Boot from  
hard drive?  
Replace  
hard drive.  
Y
Done  
Maintenance and Service Guide  
2–23  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.13—No OS Loading from  
Diskette Drive  
Y
OS not loading  
Reseat  
diskette drive.  
OS  
loading?  
from  
Done  
diskette drive.  
N
Y
Y
N
N
Y
diskette  
in drive?  
Install bootable  
diskette and  
Nonsystem  
disk message?  
reboot tablet PC.  
N
Y
Y
N
Go to  
Check diskette  
for system files.  
Try different  
diskette.  
Boot  
from another  
device?  
Flowchart  
2.17—Nonfunctio  
ning Device.  
1. Replace  
Diskette  
drive enabled  
in the Setup  
utility?  
Enable drive  
and cold boot  
tablet PC.  
Nonsystem  
disk error?  
diskette drive.  
2. Replace  
system board.  
N
N
Clear CMOS.  
Refer to  
Section1.3,  
“Clearing a  
Password,” for  
instructions.  
Diskette  
drive boot  
order?  
OS  
loading?  
Done  
Go to  
Change boot  
priority using  
the Setup utility.  
Flowchart  
2.17—Nonfunctio  
ning Device.  
2–24  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.14—No OS Loading from  
CD-ROM or DVD-ROM Drive  
Y
N
No OS  
Install bootable  
disc and  
Bootable  
disc in  
drive?  
Disc  
in drive?  
loading from  
CD-ROM or  
reboot  
DVD-ROM Drive.  
tablet PC.  
N
Y
Install  
bootable disc.  
Try another  
bootable disc.  
Y
Boots from  
CD or DVD?  
Done  
N
Y
N
Y
Reseat  
drive.  
Boots from  
CD or DVD?  
Done  
N
Y
N
Go to  
Flowchart  
2.17—Nonfunctioning  
Device.  
Booting  
from another  
device?  
Clear CMOS.  
Refer to Section1.3,  
“Clearing a  
Password,” for  
instructions.  
Go to  
Flowchart  
2.17—Nonfunctioning  
Device.  
Booting  
order  
correct?  
Correct boot  
order using  
the Setup utility.  
Maintenance and Service Guide  
2–25  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.15—No Audio, Part 1  
Y
Turn up audio  
internally or  
externally.  
No audio.  
Audio?  
Done  
N
Y
Y
N
Tablet PC in  
Docking Station  
(if applicable)?  
Go to  
Flowchart 2.16—No  
Audio, Part 2  
Internal  
audio?  
Undock  
N
Replace the following Docking Station  
components one at a time as applicable. Check  
after each change.  
Go to  
Flowchart 2.16—No  
Audio, Part 2  
1. Reset Docking Station audio cable.  
5. Replace backplane board.  
6. Replace I/O board.  
Y
Go to  
Flowchart  
2.17—Nonfunctioni  
ng Device  
Audio?  
Done  
N
2–26  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.16—No Audio, Part 2  
Continued from  
Flowchart 2.15—No  
Audio, Part 1  
N
Audio  
Reload  
driver in OS  
audio drivers.  
configured?  
Y
N
Correct  
drivers for  
application?  
Load drivers and  
set configuration  
in OS.  
Y
Connect to  
external  
speaker.  
N
Y
Replace audio  
board and  
speaker  
Audio?  
Audio?  
Done  
connections  
in tablet PC  
(if applicable).  
Y
N
1. Replace internal speakers.  
2. Replace audio board (if applicable).  
3. Replace system board.  
Maintenance and Service Guide  
2–27  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.17—Nonfunctioning Device  
Nonfunctioning  
device.  
Reseat  
device.  
Unplug the nonfunctioning device from the tablet PC,  
and inspect cables and plugs for bent or broken pins  
or other damage.  
Y
Fix or  
Any physical  
device detected?  
Clear  
CMOS.  
replace  
broken item.  
N
Reattach device.  
Close tablet PC,  
plug in power,  
and reboot.  
Go to  
Flowchart 2.9—No  
Operating System  
Possible bad  
hard drive.  
Replace drive.  
N
N
Possible bad NIC.  
Replace card.  
If integrated NIC,  
replace system  
board.  
Device  
boots  
properly?  
Device  
boots  
properly?  
Y
Y
Possible bad  
diskette drive.  
Replace drive.  
Done  
Done  
2–28  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.18—Nonfunctioning Keyboard  
Keyboard  
not operating  
properly.  
Connect tablet PC  
to good external  
keyboard.  
N
Replace  
system  
board.  
External  
device  
works?  
Y
Reseat internal  
keyboard  
connector  
(if applicable).  
N
Replace internal  
keyboard or  
cable.  
OK?  
Y
Y
Done  
OK?  
Done  
N
Replace  
system  
board.  
Maintenance and Service Guide  
2–29  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.19—Nonfunctioning  
Pointing Device  
Pointing device  
not operating  
properly.  
Connect tablet PC  
to good external  
pointing device.  
N
External  
device  
works?  
Replace  
system  
board.  
Y
Reseat internal  
pointing device  
connector  
(if applicable).  
N
Replace internal  
pointing device  
or cable.  
OK?  
Y
Y
Done  
OK?  
Done  
N
Replace  
system  
board.  
2–30  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.20—No Network or  
Modem Connection  
No network  
or modem  
connection.  
N
Network  
or modem jack  
active?  
Replace jack  
or have jack  
activated.  
Y
N
Y
Y
N
Connect  
to nondigital  
line.  
Digital  
line?  
Y
Reload  
drivers and  
reconfigure.  
NIC/modem  
configured  
in OS?  
OK?  
Done  
N
Disconnect all  
power from  
the tablet PC  
and open.  
Replace  
NIC/modem  
(if applicable).  
Y
Reseat NIC/modem  
(if applicable).  
OK?  
Done  
N
Replace  
system  
board.  
Maintenance and Service Guide  
2–31  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
3
Illustrated Parts Catalog  
This chapter provides an illustrated parts breakdown and a  
reference for spare part numbers and option part numbers.  
3.1 Serial Number Location  
When ordering parts or requesting information, provide the  
tablet PC serial number and model number located on the bottom  
of the tablet PC.  
Serial Number Location  
Maintenance and Service Guide  
3–1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Illustrated Parts Catalog  
3.2 HP Compaq Tablet PC System  
Major Components  
HP Compaq Tablet PC Major Components  
3–2  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Tablet PC System Major Components  
Spare Part  
Number  
Item  
Description  
1
Display components  
Display panel assembly  
Display bezel with inverter  
Inverter  
Bridge battery  
Digitizer  
348348-001  
348336-001  
348358-001  
348328-001  
348337-001  
348357-001  
Antenna  
Miscellaneous Cable Kit, includes:  
348335-001  
2a  
2b  
2c  
2d  
2e  
Audio cable  
Inverter cable  
Digitizer cable  
Display panel cable  
Modem cable  
Miscellaneous Plastics/Hardware Kit, includes:  
348350-001  
3a  
3b  
3c  
3d  
PC Card slot space saver  
SD Card slot space saver  
Connector cover  
Mini PCI communications/memory  
module compartment cover  
3e  
3f  
Hard drive cover  
Keyboard release assembly  
4
System board (includes fan and heat sink)  
Mobile Intel Celeron, 800-MHz  
348331-001  
348332-001  
Intel Pentium M, 1.0-GHz  
Fan (not illustrated separately)  
348342-001  
348354-001  
Heat sink (not illustrated separately)  
Maintenance and Service Guide  
3–3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Illustrated Parts Catalog  
Tablet PC Major Components  
3–4  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Illustrated Parts Catalog  
Table 3-1  
Spare Parts: HP Tablet PC System  
Major Components (Continued)  
Spare Part  
Number  
Item  
Description  
5
6
Switch board  
348330-001  
348327-001  
Base enclosure (includes battery shield, hard drive  
bracket, LED board assembly, connector cover,  
keyboard release mechanism, and shields)  
Speaker assembly (includes audio board)  
348352-001  
7
8
Memory module (DDR, 256 MB)  
DDR, 256 MB  
348345-001  
348346-001  
348334-001  
DDR, 512 MB  
DDR, 1024 MB  
Wireless local area network (LAN) board  
(Mini PCI, Type III)  
802.11b (MOW)  
802.11b (ROW)  
802.11a/b/g  
348997-001  
348996-001  
349985-001  
349985-291  
802.11a/b/g (Japan)  
9
Real time clock (RTC) battery  
Hard drives  
348329-001  
10  
30-GB  
40-GB  
60-GB  
80-GB  
348339-001  
348340-001  
348341-001  
366786-001  
11  
Battery pack, Li-Ion  
348333-001  
348357-001  
Wireless antenna (not illustrated)  
Maintenance and Service Guide  
3–5  
Download from Www.Somanuals.com. All Manuals Search And Download.  
                 
Illustrated Parts Catalog  
3.3 Miscellaneous Cable  
Kit Components  
Miscellaneous Cable Kit Components  
Table 3-2  
Miscellaneous Cable Kit Components  
Spare Part Number 348335-001  
Item Description  
1
2
3
4
5
Audio cable  
Inverter cable  
Digitizer cable  
Display panel cable  
Modem cable  
3–6  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Illustrated Parts Catalog  
3.4 Miscellaneous Plastics/Hardware  
Kit Components  
Miscellaneous Plastics/Hardware Kit Contents  
Table 3-3  
Miscellaneous Plastics/Hardware Kit Components  
Spare Part Number 348350-001  
Item Description  
1
2
3
4
5
6
PC Card slot space saver  
SD Card slot space saver  
Connector cover  
Memory module/Mini PCI communications compartment cover  
Hard drive cover  
Keyboard release assembly  
Maintenance and Service Guide  
3–7  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Illustrated Parts Catalog  
3.5 Keyboard  
Tablet PC Keyboard  
3–8  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Illustrated Parts Catalog  
Table 3-4  
Tablet PC Keyboard  
Spare Part Number Information  
Spare Part  
Number  
Description  
Tablet PC TC1100 Keyboards  
ADP  
348325-371  
Korea  
Latin America  
Norway  
People’s Republic of 348325-AA1  
China  
Spain  
Sweden/Finland  
Switzerland  
Taiwan  
United Kingdom  
United States  
348325-AD1  
348325-161  
348325-091  
Australia  
Denmark  
European  
European A4  
France  
French Canada  
German  
Italy  
348325-011  
348325-081  
348325-021  
348325-A41  
348325-051  
348325-DB1  
348325-041  
348325-061  
348325-291  
348325-391  
348325-071  
348325-B21  
348325-111  
348325-AB1  
348325-031  
348325-001  
Japan  
Japan (English)  
Maintenance and Service Guide  
3–9  
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Illustrated Parts Catalog  
3.6 Optional HP Tablet PC Docking  
Station  
Optional HP Tablet PC Docking Station  
Table 3-5  
Optional HP Tablet PC Docking Station  
Spare Part Number Information  
Spare Part  
Number  
Description  
HP Tablet PC Docking Station  
348338-001  
3–10  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
3.7 HP Tablet PC Docking Station  
Components  
HP Tablet PC Docking Station Components  
Maintenance and Service Guide  
3–11  
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Illustrated Parts Catalog  
Table 3-6  
HP Tablet PC Docking Station Components  
Spare Part Number Information  
Spare Part  
Item  
Description  
Number  
1
2
3
4
Docking stand and pivot arm  
Top case  
349090-001  
349091-001  
349093-001  
349092-001  
Board assembly  
Bottom case  
3–12  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
3.8 Miscellaneous  
Table 3-7  
Spare Parts: Miscellaneous (not illustrated)  
Spare Part  
Description  
Number  
AC power cord, 3-wire  
Australia  
Europe International  
Italy  
Japan  
Korea  
198723-011  
198723-B31  
198723-061  
198723-291  
198723-AD1 United States  
198723-AA1  
Sweden  
Switzerland  
Taiwan  
198723-101  
198723-BG1  
198723-AB1  
198723-031  
198723-001  
United Kingdom  
People’s Republic of  
China  
AC adapter, 65 W  
285288-001  
Pen (uses a 1.5 VDC, AAAA battery)  
Eraser  
No eraser  
344503-001  
344418-001  
Pen tips  
348355-001  
348356-001  
348351-001  
Pen receptacle  
Tablet PC Miscellaneous Screw Kit (includes the following  
screws; refer to Appendix C, “Screw Listing.for more  
information on screw specifications and usage.)  
Phillips M2.0 × 4.0  
Phillips M2.0 × 5.0  
Phillips M2.0 × 3.5  
Torx M2.5 × 7.0  
Maintenance and Service Guide  
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4
Removal and Replacement  
Preliminaries  
This chapter provides essential information for proper and safe  
removal and replacement service.  
4.1 Tools Required  
You need the following tools to complete the removal and  
replacement procedures:  
Magnetic screwdriver  
Torx T8 screwdriver  
Phillips P0 screwdriver  
Tool kit (includes connector removal tool, loopback plugs,  
and case utility tool)  
4.2 Service Considerations  
The following sections include some of the considerations that  
you should keep in mind during disassembly and assembly  
procedures.  
As you remove each subassembly from the tablet PC, place  
the subassembly (and all accompanying screws) away from the  
work area to prevent damage.  
Maintenance and Service Guide  
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Removal and Replacement Preliminaries  
Plastic Parts  
Using excessive force during disassembly and reassembly can  
damage plastic parts. Use care when handling the plastic parts.  
Apply pressure only at the points designated in the maintenance  
instructions.  
Cables and Connectors  
CAUTION: When servicing the tablet PC, ensure that cables are  
Ä
placed in their proper locations during the reassembly process.  
Improper cable placement can damage the tablet PC.  
Cables must be handled with extreme care to avoid damage.  
Apply only the tension required to unseat or seat the cables  
during removal and insertion. Handle cables by the connector  
whenever possible. In all cases, avoid bending, twisting, or  
tearing cables. Ensure that cables are routed in such a way that  
they cannot be caught or snagged by parts being removed or  
replaced. Handle flex cables with extreme care; these cables tear  
easily.  
4.3 Preventing Damage to  
Removable Drives  
Removable drives are fragile components that must be handled  
with care. To prevent damage to the tablet PC, damage to a  
removable drive, or loss of information, observe the following  
precautions:  
Before removing or inserting a hard drive, shut down the  
tablet PC. If you are unsure whether the tablet PC is off or in  
Hibernation, turn on the tablet PC, and then shut it down.  
Before removing a diskette drive or optical drive, ensure that  
a diskette or disc is not in the drive. Ensure that the optical  
drive tray is closed.  
4–2  
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Removal and Replacement Preliminaries  
Before handling a drive, ensure that you are discharged of  
static electricity. While handling a drive, avoid touching the  
connector.  
Handle drives on surfaces that have at least one inch of  
shock-proof foam.  
Avoid dropping drives from any height onto any surface.  
After removing a hard drive, optical drive, or diskette drive,  
place it in a static-proof bag.  
Avoid exposing a hard drive to products that have magnetic  
fields, such as monitors or speakers.  
Avoid exposing a drive to temperature extremes or liquids.  
If a drive must be mailed, place the drive in a bubble pack  
mailer or other suitable form of protective packaging and  
label the package “Fragile: Handle With Care.”  
4.4 Preventing Electrostatic Damage  
Many electronic components are sensitive to electrostatic  
discharge (ESD). Circuitry design and structure determine the  
degree of sensitivity. Networks built into many integrated circuits  
provide some protection, but in many cases the discharge  
contains enough power to alter device parameters or melt silicon  
junctions.  
A sudden discharge of static electricity from a finger or other  
conductor can destroy static-sensitive devices or microcircuitry.  
Often, the spark is neither felt nor heard, but damage occurs.  
An electronic device exposed to electrostatic discharge may not  
be affected at all and can work perfectly throughout a normal  
cycle. Or the device might function normally for a while, but  
because it has been degraded internally, it can fail prematurely.  
Maintenance and Service Guide  
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Removal and Replacement Preliminaries  
4.5 Packaging and Transporting  
Equipment  
Use the following grounding precautions when packaging and  
transporting equipment:  
To avoid hand contact, transport products in static-safe  
containers, such as tubes, bags, or boxes.  
Protect all electrostatic-sensitive parts and assemblies with  
conductive or approved containers or packaging.  
Keep electrostatic-sensitive parts in their containers until the  
parts arrive at static-free workstations.  
Place items on a grounded surface before removing items  
from their containers.  
Always be properly grounded when touching a sensitive  
component or assembly.  
Store reusable electrostatic-sensitive parts from assemblies in  
protective packaging or nonconductive foam.  
Use transporters and conveyors made of antistatic belts and  
roller bushings. Ensure that mechanized equipment used for  
moving materials is wired to ground and that proper materials  
are selected to avoid static charging. When grounding is not  
possible, use an ionizer to dissipate electric charges.  
4.6 Workstation Precautions  
Use the following grounding precautions at workstations:  
Cover the workstation with approved static-dissipative  
material (see Table 4-2, “Static-Shielding Materials”).  
Use a wrist strap connected to a properly grounded work  
surface, and use properly grounded tools and equipment.  
Use conductive field service tools, such as cutters,  
screwdrivers, and vacuums.  
4–4  
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Removal and Replacement Preliminaries  
When using fixtures that must directly contact dissipative  
surfaces, only use fixtures made of static-safe materials.  
Keep the work area free of nonconductive materials, such as  
ordinary plastic assembly aids and Styrofoam.  
Handle electrostatic-sensitive components, parts, and  
assemblies by the case or PCM laminate. Handle these items  
only at static-free workstations.  
Avoid contact with pins, leads, or circuitry.  
Turn off power and input signals before inserting or  
removing connectors or test equipment.  
4.7 Grounding Equipment and  
Methods  
Grounding equipment must include either a wrist strap or a foot  
strap at a grounded workstation.  
When seated, wear a wrist strap connected to a grounded  
system. Wrist straps are flexible straps with a minimum of  
one megohm 10% resistance in the ground cords. To  
provide proper ground, wear a strap snugly against the skin  
at all times. On grounded mats with banana-plug connectors,  
connect a wrist strap with alligator clips.  
When standing, use foot straps and a grounded floor mat.  
Foot straps (heel, toe, or boot straps) can be used at standing  
workstations and are compatible with most types of shoes  
or boots. On conductive floors or dissipative floor mats, use  
foot straps on both feet with a minimum of one megohm  
resistance between the operator and ground. To be effective,  
the conductive strips must be worn in contact with the skin.  
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Removal and Replacement Preliminaries  
Other grounding equipment recommended for use in preventing  
electrostatic damage includes:  
Antistatic tape  
Antistatic smocks, aprons, and sleeve protectors  
Conductive bins and other assembly or soldering aids  
Nonconductive foam  
Conductive tabletop workstations with ground cords of  
one megohm resistance  
Static-dissipative tables or floor mats with hard ties to  
the ground  
Field service kits  
Static awareness labels  
Material-handling packages  
Nonconductive plastic bags, tubes, or boxes  
Metal tote boxes  
Electrostatic voltage levels and protective materials  
4–6  
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Removal and Replacement Preliminaries  
Table 4-1 shows how humidity affects the electrostatic voltage  
levels generated by different activities.  
Table 4-1  
Typical Electrostatic Voltage Levels  
Relative Humidity  
Event  
10%  
35,000 V  
12,000 V  
6,000 V  
40%  
15,000 V  
5,000 V  
800 V  
55%  
7,500 V  
3,000 V  
400 V  
Walking across carpet  
Walking across vinyl floor  
Motions of bench worker  
Removing DIPS from plastic tube  
Removing DIPS from vinyl tray  
Removing DIPS from Styrofoam  
Removing bubble pack from PCB  
Packing PCBs in foam-lined box  
2,000 V  
700 V  
400 V  
11,500 V  
14,500 V  
26,500 V  
21,000 V  
4,000 V  
5,000 V  
20,000 V  
11,000 V  
2,000 V  
3,500 V  
7,000 V  
5,000 V  
A product can be degraded by as little as 700 V.  
Table 4-2 lists the shielding protection provided by antistatic bags  
and floor mats.  
Table 4-2  
Static-Shielding Materials  
Material  
Use  
Voltage Protection Level  
1,500 V  
Antistatic plastic  
Carbon-loaded plastic  
Metallized laminate  
Bags  
Floor mats  
Floor mats  
7,500 V  
5,000 V  
Maintenance and Service Guide  
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5
Removal and Replacement  
Procedures  
This chapter provides removal and replacement procedures.  
Torx T8 and Phillips P0 screws are removed during the  
disassembly of the tablet PC and the Docking Station. There are  
38 screws, in 4 different sizes, that must be removed, replaced,  
and loosened when servicing the tablet PC. There are 20 screws,  
in 4 different sizes, that must be removed and replaced when  
servicing the Docking Station. Make special note of each screw  
size and location during removal and replacement.  
Refer to Appendix C, “Screw Listing,” for detailed information  
on screw sizes, locations, and usage.  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.1 Serial Number  
Report the tablet PC serial number to HP when requesting  
information or ordering spare parts. The serial number is located  
on the bottom of the tablet PC.  
Serial Number Location  
5–2  
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Removal and Replacement Procedures  
5.2 Disassembly Sequence Chart  
Use the chart below to determine the section number to be  
referenced when removing tablet PC components.  
Table 5-1  
Disassembly Sequence Chart  
Number of screws  
Section  
Description  
removed  
5.3  
Preparing the tablet PC for  
disassembly  
SD Card and PC Card  
Digitizer pen  
0
0
Battery pack  
1
Memory module and PCI device  
Real time clock (RTC) battery  
Hard drive  
2
5.4  
5.5  
5.6  
0
2
Display panel assembly  
Bridge battery  
8
0
Digitizer  
6
5.7  
System board  
8
Bluetooth module  
Main memory  
0
0
Modem board  
0
5.8  
5.9  
Fan and heat sink  
Docking Station  
3
17  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.3 Preparing the Tablet PC  
for Disassembly  
Perform the following steps before disassembling the tablet PC.  
Before You Begin  
1. Save your work, exit all applications, and shut down the  
tablet PC. If you are unsure whether the tablet PC is off or in  
Hibernation, turn the tablet PC on and then shut it down  
through the operating system.  
2. Disconnect all external devices connected to the tablet PC.  
3. Disconnect the power cord.  
4. Position the tablet PC so that the SD Card and PC Card slots  
are toward you.  
5–4  
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Removal and Replacement Procedures  
5. Remove the SD Card and PC Card slot devices (if any) by  
following these steps:  
a. Press the SD Card to release it from the base enclosure.  
(The card is ejected from the slot.)  
Releasing the SD Card  
Ejecting the SD Card  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
b. Press the PC Card release button 1 to release the button  
from the base enclosure. Press the button a second time to  
eject the contents of the PC Card slot.  
c. Remove the PC Card slot device 2 from the card slot.  
The PC Card slot space saver and SD Card slot space saver are  
included in the Miscellaneous Plastics/Hardware Kit, spare  
part number 348350-001.  
Removing the PC Card Device  
5–6  
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Removal and Replacement Procedures  
6. Release the pen from the holder by pressing the end 1.  
Remove the pen from the holder 2.  
7. Open the connector cover by pulling out and down on the  
notch 3.  
Removing the Pen and Opening the Connector Cover  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
Battery Pack  
Spare Part Number Information  
Battery pack, Li-Ion  
348333-001  
8. Remove the battery pack by following these steps:  
a. Turn the tablet PC upside down, with the power switch  
and jog dial toward you.  
b. Remove the optional PM2.0 × 3.0 retention screw 1 that  
secures the battery pack to the tablet PC.  
c. Slide the battery release latch 2 toward the back of the  
tablet PC to release the battery pack.  
d. Use the notch in the battery pack to lift the left side of  
the battery pack up and swing it to the right 3.  
e. Remove the battery pack.  
Removing the Battery Pack  
Reverse the preceding procedures to install the battery pack.  
5–8  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
Mini PCI Communications Board  
Spare Part Number Information  
Wireless local area network (LAN) card  
348997-001 (802.11b MOW)  
348996-001 (802.11b ROW)  
349985-001 (802.11 a/b/g)  
9. Remove the Mini PCI communications board by following  
these steps:  
a. Remove the 2 PM2.0 × 3.0 screws 1 that secure the Mini  
PCI communications/memory module slot cover to the  
tablet PC.  
b. Lift the back edge of the Mini PCI communications/  
memory module slot cover up and swing it toward you 2.  
c. Remove the Mini PCI communications/memory module  
slot cover.  
The Mini PCI communications/memory module slot cover  
is included in the Miscellaneous Plastics/Hardware Kit, spare  
part number 310678-001.  
Removing the Memory Module/Mini PCI Communications  
Compartment Cover  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
d. Disconnect the 2 antenna cables 1 from the Mini PCI  
communications board.  
e. Spread the retaining tabs 1 securing the Mini PCI  
communications board to the system board.  
The edge of the Mini PCI communications board opposite  
the connector rises at a 45-degree angle.  
f. Pull the Mini PCI communications board away from the  
connector at a 45-degree angle 3.  
Removing the Mini PCI Communications Board  
Reverse the preceding procedures to install the Mini PCI  
communications board.  
5–10  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
Memory Module  
Spare Part Number Information  
256-MB DDR memory module  
348345-001  
10. Remove the memory module by following these steps:  
a. Remove the Mini PCI communications/memory module  
slot cover.  
b. Spread the retaining tabs 1 securing the memory module  
2 to the system board. The end of the memory module  
opposite the connector rises at a 45-degree angle.  
c. Pull the memory module away from the connector at a  
45-degree angle 3.  
Removing the Memory Module  
Reverse the preceding procedures to install the memory module.  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.4 Real Time Clock Battery  
Real Time Clock (RTC)Battery  
Disk cell RTC battery  
348329-001  
Perform the following steps to remove the RTC battery:  
1. Prepare the tablet PC for disassembly (see Section 5.3,  
“Preparing the Tablet PC for Disassembly”).  
2. Turn the tablet PC upside down, with the power switch and  
jog dial toward you.  
3. Disconnect the RTC battery cable from the system board 1.  
4. Remove the RTC battery from the tablet PC 2.  
Removing the RTC Battery  
Reverse the preceding procedures to install the RTC battery.  
5–12  
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Removal and Replacement Procedures  
5.5 Hard Drive  
Hard Drive  
Spare Part Number Information  
80-GB  
60-GB  
40-GB  
30-GB  
366786-001  
348340-001  
348339-001  
Remove the hard drive by following these steps:  
1. Prepare the tablet PC for disassembly (see “Preparing the  
Tablet PC for Disassembly,”).  
2. Turn the tablet PC upside down with the power switch and  
jog dial toward you.  
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Removal and Replacement Procedures  
3. Remove the 2 PM2.0 × 3.0 screws 1 that secure the  
hard drive cover to the tablet PC.  
4. Lift the front edge of the cover up and swing the cover  
back 2.  
5. Remove the hard drive cover.  
The hard drive cover is included in the Miscellaneous  
Plastics/Hardware Kit, spare part number 348350-001.  
Removing the Hard Drive Cover  
5–14  
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Removal and Replacement Procedures  
6. Use the tab 1 on the right side of the hard drive to slide the  
drive to the right 2 and disconnect it from the system board.  
7. Remove the hard drive from the tablet PC 3.  
Removing the Hard Drive  
Reverse the preceding procedures to install the hard drive.  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.6 Display Panel Assembly  
Display Panel Assembly Components  
Spare Part Number Information  
Display panel assembly  
348348-001  
and  
349349-001  
348337-001  
Display bezel with inverter  
Bridge battery  
Digitizer  
To remove and disassemble the display panel assembly:  
1. Prepare the tablet PC for disassembly (see Section 5.3,  
“Preparing the Tablet PC for Disassembly”).  
2. Remove RTC battery (see Section 5.4, “Real Time Clock  
Battery”).  
3. Remove the hard drive (see Section 5.5, “Hard Drive”).  
4. Turn the tablet PC upside down with the power switch and  
jog dial toward you.  
5–16  
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Removal and Replacement Procedures  
5. Remove the 6 TM2.5 × 7.0 screws 1 that secure the display  
panel assembly to the tablet PC.  
6. Open the bottom tilt foot 2 and remove the TM2.5 × 7.0  
screw 3 that secures the display panel assembly to the  
tablet PC.  
Removing the Display Panel Assembly Screws  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
7. Slide and hold the keyboard release latch 1 to the right.  
8. Remove the TM2.5 × 7.0 screw 2 that secures the display  
panel assembly to the tablet PC.  
9. Lift the edge of the insulator nearest the edge of the tablet 3.  
10. Disconnect the digitizer cable 4 in the hard drive bay.  
Removing the Display Panel Assembly Screw and Disconnecting  
the Digitizer Cable  
5–18  
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Removal and Replacement Procedures  
11. Separate the panel from the base enclosure along the edge  
farthest from you. Swing the panel toward you until it is  
resting on the table.  
Separating the Panel and Base Enclosure  
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Removal and Replacement Procedures  
12. Release the ZIF connector 1 to which the audio cable is  
attached and disconnect the cable 2.  
13. Release the ZIF connector 3 to which the inverter cable  
is attached and disconnect the cable 4.  
14. Separate the panel and the base enclosure.  
Disconnecting the Audio and Inverter Cables  
Reverse the preceding procedures to reassemble and install the  
display panel assembly.  
5–20  
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Removal and Replacement Procedures  
15. Remove the bridge battery by following these steps:  
a. Disconnect the bridge battery cable 1 from the panel  
inverter board.  
b. Remove the bridge battery 2 from the panel bezel.  
Removing the Bridge Battery  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
16. Remove the digitizer by following these steps:  
a. Release the ZIF connector 1 to which the digitizer cable  
is attached and disconnect the cable from the system  
board 2.  
b. Swing the 2 flex cables 3 to the right.  
Disconnecting the Digitizer Cable.  
5–22  
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Removal and Replacement Procedures  
c. Remove the 2 PM 2.0 x 4.5 screws on the left side and the  
screw at the front of the digitizer panel that secure the  
bracket to the panel assembly.  
Removing the Bracket Screws  
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Removal and Replacement Procedures  
d. Remove the 2 PM2.0 × 4.5 screws 1 that secure the  
digitizer to the display panel assembly.  
e. Lift the front edge of the digitizer 2 and slide it out 3 of  
the display panel.  
Removing the Digitizer  
5–24  
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Removal and Replacement Procedures  
5.7 System Board  
System Board  
Spare Part Number Information  
System board with fan and heat sink  
(includes 256-MB memory)  
348332-001  
Perform the following steps to remove the system board:  
“Preparing the Tablet PC for Disassembly”).  
2. Remove the hard drive (see Section 5.5, “Hard Drive”).  
3. Remove the RTC battery (see Section 5.4, “Real Time Clock  
Battery”).  
4. Remove the display panel assembly (see Section 5.6,  
“Display Panel Assembly”).  
Maintenance and Service Guide  
5–25  
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Removal and Replacement Procedures  
5. Remove the Bluetooth module by following these steps:  
a. Position the tablet PC base enclosure so that the heat sink  
grille is toward you.  
b. Disconnect the Bluetooth module connector from the  
system board 1.  
c. Slide the Bluetooth module 2 away from you and lift it  
away from the base enclosure.  
Removing the Bluetooth Wireless Module  
5–26  
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Removal and Replacement Procedures  
6. Remove the 4 screws 1 that secure the shield and  
system board to the base enclosure.  
7. Lift the shield from the system board 2.  
8. Separate the adhesive 3 from the system board.  
Removing the System Board Shield  
Maintenance and Service Guide  
5–27  
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Removal and Replacement Procedures  
9. Release the ZIF connector 1 to which the audio cable is  
attached and disconnect the cable from the system board.  
10. Release the ZIF connector 2 to which the button board  
cable is attached and disconnect the cable 3 from the  
system board.  
Disconnecting the Audio and Button Board ZIF Connectors  
5–28  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
11. Remove the system main memory by following these steps:  
a. Spread the retaining tabs 1 securing the main  
memory board to the system board.  
The end of the memory board opposite the connector rises  
at a 45-degree angle.  
b. Pull the memory module away from the connector at a  
45-degree angle 2.  
Removing the Main Memory Module  
Maintenance and Service Guide  
5–29  
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Removal and Replacement Procedures  
12. Remove the modem board by following these steps:  
a. Disconnect the modem module connector from the  
system board 1.  
b. Remove the PM2.0 × 4.5 screw 2 that secures the  
modem board to the system board.  
c. Lift the modem and cable assembly from the base  
enclosure 3.  
Removing the Modem Board  
5–30  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
13. Remove the TM2.5 × 4.5 screw 1 that secures the keyboard  
release assembly to the base enclosure.  
14. Remove the 4 TM2.5 × 5.5 screws 2 that secure the keyboard  
release assembly to the base enclosure.  
15. Lift the keyboard release assembly straight up 3 and remove  
it from the base enclosure.  
Removing the Keyboard Release Assembly  
Maintenance and Service Guide  
5–31  
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Removal and Replacement Procedures  
When installing the keyboard release assembly, make sure the  
actuator tab 1 in the base enclosure is in the leftmost position.  
After this tab is positioned properly, install the keyboard  
release assembly 2 and screws 3 4.  
Installing the Keyboard Release Assembly  
16. Position the base enclosure so the heat sink grille is to  
your right.  
17. Remove the 5 PM2.0 × 4.5 screws that secure the  
system board to the base enclosure.  
5–32  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
18. Use the heat sink grill 1 to lift the right edge of the  
system board 2 until it rests at a 45-degree angle.  
19. Slide the system board away from the base enclosure at an  
angle 3 to remove it.  
Removing the System Board  
Reverse the preceding procedures to install the system board.  
Maintenance and Service Guide  
5–33  
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Removal and Replacement Procedures  
5.8 Fan and Heat Sink  
Fan and Heat Sink  
Spare Part Number Information  
Fan and Heat Sink  
348354-001  
The fan and heat sink are included with the system board. A  
fan and heat sink can also be ordered separately using spare  
Perform the following steps to remove the fan and heat sink:  
1. Prepare the tablet PC for disassembly (see Section 5.3,  
“Preparing the Tablet PC for Disassembly”).  
2. Remove the display panel assembly (see Section 5.6,  
“Display Panel Assembly”).  
3. Remove the system board (see Section 5.7, “System Board”).  
5–34  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
4. Remove the Mylar system board shield 1.  
5. Disconnect the fan cable from the system board.  
6. Remove the 3 PM2.0 × 4.5 screws 2 that secure the fan and  
heat sink to the system board.  
7. Lift the system board 3 straight up. The fan and heat sink 4  
will remain resting on the work surface.  
Removing the Fan and Heat Sink  
Reverse the preceding procedures to install the EMI shield, fan,  
and heat sink.  
Maintenance and Service Guide  
5–35  
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Removal and Replacement Procedures  
5.9 Optional HP Tablet PC  
Docking Station  
Optional HP Tablet PC Docking Station Components  
Spare Part Number Information  
Optional HP Tablet PC Docking Station  
Docking stand and pivot arm  
Top case  
Board assembly  
Bottom case  
348338-001  
349090-001  
349091-001  
349093-001  
349092-001  
Perform the following steps to disassemble the Docking Station:  
1. Position the Docking Station upside down, resting on the  
docking stand, with the bottom case toward you.  
2. Remove the 4 TM2.5 × 6.0 screws that secure the top case to  
the bottom case.  
Removing the Top Case Screws  
5–36  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
3. Position the Docking Station right side up with the rear  
toward you and the docking stand swung all the way back.  
4. Lift the left edge of the top case 1 until the rear edge of the  
case 2 disengages from the bottom case.  
5. Remove the top case 3.  
Removing the Top Case  
Maintenance and Service Guide  
5–37  
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Removal and Replacement Procedures  
6. Disconnect the docking stand cable 1 from the board  
assembly 2.  
Disconnecting the Docking Stand Cable  
Make sure the docking stand and pivot arm are supported  
before removing the following screws. The docking stand and  
pivot arm can fall if not supported.  
5–38  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
7. Remove the following screws:  
3 PM2.5 × 7.0 screws 1 that secure the cable bracket to  
the bottom case.  
1 PM2.5 × 11.0 screw 2 that secures the pivot arm hinge  
to the bottom case.  
3 PM2.5 × 7.0 screws 3 that secure the pivot arm hinge to  
the bottom case.  
8. Remove the docking stand and pivot arm 4.  
Removing the Docking Stand and Pivot Arm  
Maintenance and Service Guide  
5–39  
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Removal and Replacement Procedures  
9. Disconnect the switch cable 1 from the board assembly.  
10. Remove the 7 PM2.5 × 4.0 screws 2 that secure the board  
assembly to the bottom case.  
Removing the Board Assembly Screws  
5–40  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
11. Lift the front edge of the board assembly 1 until it rests at an  
angle.  
12. Slide the board assembly toward you 2 until the rear  
connectors clear the bottom case.  
13. Lift the board assembly straight up 3 to remove it from the  
bottom case.  
Removing the Board Assembly  
Reverse the preceding procedures to assemble the  
Docking Station.  
Maintenance and Service Guide  
5–41  
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6
Specifications  
This chapter provides physical and performance specifications.  
Table 6-1  
Tablet PC  
Dimensions  
Height  
Width  
Depth  
27.4 cm  
21.6 cm  
2.0 cm  
10.8 in  
8.5 in  
0.8 in  
Weight (varies by configuration)  
Tablet PC only  
Tablet PC with keyboard  
1.4 kg  
1.8 kg  
3.1 lb  
4.0 lb  
Stand-alone power requirements  
Nominal operating voltage  
Maximum operating power  
Peak operating power  
14.8 VDC  
40.0 W  
38.0 W  
Temperature  
Operating (not writing optical 0°C to 35°C  
drive)  
32°F to 95°F  
41°F to 95°F  
-4°F to 140°F  
Operating (writing optical  
drive)  
5°C to 35°C  
Nonoperating  
-20°C to 60°C  
Maintenance and Service Guide  
6–1  
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Specifications  
Table 6-1  
Tablet PC (Continued)  
Relative humidity (noncondensing)  
Operating  
10% to 95%  
Nonoperating  
5% to 90%, 38.7°C (101.6°F) maximum wet  
bulb temperature  
Altitude (unpressurized)  
Operating  
(14.7 to 10.1 psia)  
Nonoperating  
-15 to 3,048 m  
-15 to 12,192 m  
-50 to 10,000 ft  
-50 to 40,000 ft  
(14.7 to 4.4 psia)  
Shock  
Operating  
Nonoperating  
10 g, 11 ms, half-sine  
60 g, 11 ms, half-sine  
Applicable product safety standards specify thermal limits for  
plastic surfaces. The tablet PC operates well within this range  
of temperatures.  
6–2  
Maintenance and Service Guide  
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Specifications  
Table 6-2  
10.4-inch XGA, TFT Display  
Dimensions  
Height  
Width  
Diagonal  
23.6 cm  
17.3 cm  
26.4 cm  
9.29 in  
6.81 in  
10.4 in  
Number of colors  
Contrast ratio  
Brightness  
Up to 16.8 million  
150:1  
140 nits typical  
Pixel resolution  
Pitch  
Format  
0.264 × 0.264 mm  
1024 × 768  
Configuration  
RGB vertical stripe  
Backlight  
Edge lit  
80 × 25  
Character display  
Total power consumption  
3.75 W  
Maintenance and Service Guide  
6–3  
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Specifications  
Table 6-3  
Hard Drives  
80-GB  
User capacity per drive* 80.0 GB  
60-GB  
60.0 GB  
9.5 mm  
70 mm  
ATA-5  
Drive height  
Drive width  
Interface type  
9.5 mm  
70 mm  
ATA-6  
Seek times (typical read, including setting)  
Single track  
Average  
Full stroke  
3 ms  
13 ms  
24 ms  
3 ms  
13 ms  
24 ms  
Logical blocks  
156,301,488  
5,400 rpm  
117,210,240  
4,200 rpm  
Disk rotational speed  
Transfer rate  
Interface max (MB/s)  
100  
66.6  
*1 GB=1,073,741,824 bytes.  
System capability may differ.  
Actual drive specifications may differ slightly.  
Certain restrictions and exclusions apply. Consult Customer Care for details.  
6–4  
Maintenance and Service Guide  
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Specifications  
Table 6-3  
Hard Drives (Continued)  
40 GB  
30 GB  
User capacity per drive* 40.0 GB  
30.0 GB  
9.5 mm  
70 mm  
ATA-5  
Drive height  
Drive width  
Interface type  
9.5 mm  
70 mm  
ATA-5  
Seek times (typical read, including setting)  
Single track  
Average  
Full stroke  
3 ms  
13 ms  
24 ms  
3 ms  
13 ms  
24 ms  
Logical blocks  
78,140,160  
4,200 rpm  
58,605,120  
4,200 rpm  
Disk rotational speed  
Transfer rate  
Interface max (MB/s)  
100  
100  
*1 GB=1,073,741,824 bytes.  
System capability may differ.  
Actual drive specifications may differ slightly.  
Certain restrictions and exclusions apply. Consult Customer Care for details.  
Maintenance and Service Guide  
6–5  
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Specifications  
Table 6-4  
Diskette Drive  
(For Use Only in the Docking Station or External MultiBay)  
Diskette size  
Light  
88.9 mm (3.5 in)  
On system  
12.7 mm (0.5 in)  
512  
Height  
Bytes per sector  
Sectors per track  
High density  
Low density  
18 (1.44 MB)  
9
Tracks per side  
High density  
Low density  
80  
80  
Read/write heads  
2
Average seek times  
Track-to-track (high/low)  
Average (high/low)  
Settling time  
3 to 6 ms  
95 to 174 ms  
15 ms  
Latency average  
100 ms  
6–6  
Maintenance and Service Guide  
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Specifications  
Table 6-5  
CD-ROM Drive  
(For Use Only in the Docking Station or External MultiBay)  
Applicable disc  
CD-ROM (Mode 1, 2, and 3)  
CD-XA ready (Mode 2, Form 1 and 2)  
CD-I ready (Mode 2, Form 1 and 2)  
CD-R (read only)  
CD Plus  
Photo CD (single/multisession)  
CD-Extra  
Video CD  
CD-WO (fixed packets only)  
CD-Bridge  
Center hole diameter  
Disc diameter  
1.5 cm  
0.59 in  
Standard disc  
Mini disc  
12 cm  
8 cm  
4.72 in  
3.15 in  
Disc thickness  
Track pitch  
1.2 mm  
1.6 µm  
0.047 in  
Access time  
Random  
Full stroke  
< 150 ms  
< 300 ms  
Cache buffer  
128 KB  
Data transfer rate  
Sustained, 16X  
150 KB/s at 1X  
Variable  
1,500 to 3,600 KB/s (10X to 24X)  
16.66 KB/s  
Normal PIO Mode 4 (single burst)  
Startup time  
Stop time  
< 8 seconds  
< 4 seconds  
Maintenance and Service Guide  
6–7  
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Specifications  
Table 6-6  
DVD-ROM Drive  
(For Use Only in the Docking Station or External MultiBay)  
Applicable disc  
DVD-5, DVD-9, DVD-10  
CD-ROM (Mode 1 and 2)  
CD Digital Audio  
CD-XA ready (Mode 2, Form 1 and 2)  
CD-I ready (Mode 2, Form 1 and 2)  
CD-R (read only)  
CD Plus  
Photo CD (single/multisession)  
CD-Bridge  
Center hole diameter  
Disc diameter  
1.5 cm  
0.59 in  
Standard disc  
Mini disc  
12 cm  
8 cm  
4.72 in  
3.15 in  
Disc thickness  
Track pitch  
1.2 mm  
0.74 µm  
0.047 in  
Access time  
Random  
Full stroke  
< 150 ms  
< 225 ms  
Audio output level  
Cache buffer  
Line-out, 0.7 Vrms  
512 KB  
Data transfer rate  
Max 24X CD  
Max 8X DVD  
3,600 KB/s (150 KB/s at 1X CD rate)  
10,800 KB/s (1352 KB/s at  
1X DVD rate)  
Normal IO Mode 4 (single burst)  
Startup time  
16.6 MB/s  
< 12 seconds  
< 3 seconds  
Stop time  
6–8  
Maintenance and Service Guide  
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Specifications  
Table 6-7  
DVD/CD-RW Combo Drive  
(For Use Only in the Docking Station or External MultiBay)  
Applicable disc  
DVD-5, DVD-9, DVD-10  
CD-ROM (Mode 1 and 2)  
CD Digital Audio  
CD-XA ready (Mode 2, Form 1 and 2)  
CD-I ready (Mode 2, Form 1 and 2)  
CD-R (read only)  
CD Plus  
Photo CD (single/multisession)  
CD-Bridge  
Center hole diameter  
Disk diameter  
1.5 cm  
0.59 in  
Standard disc  
Mini disc  
12 cm  
8 cm  
4.72 in  
3.15 in  
Disk thickness  
Track pitch  
1.2 cm  
0.047 in  
0.74 µm  
Access time  
Random  
Full stroke  
< 150 ms  
< 225 ms  
Audio output level  
Cache buffer  
Line-out, 0.7 Vrms  
128 KB  
Data transfer rate  
Sustained, 16X  
150 KB/s  
Sustained, 4X CD-RW  
Normal PIO Mode 4 (single burst)  
5,520 KB/s  
16.6 MB/s  
Startup time  
Stop time  
< 15 seconds  
< 6 seconds  
Maintenance and Service Guide  
6–9  
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Specifications  
Table 6-8  
External AC Adapter  
0.28 kg  
Weight  
0.62 lb  
Power supply (input)  
Operating voltage  
Operating current  
90 to 260 VAC RMS  
1.7 A RMS  
Operating frequency range 47 to 63 Hz AC  
Maximum transient  
4/50 kV  
Table 6-9  
6-cell, Li-Ion Battery Pack  
0.30 kg  
Weight  
Energy  
Voltage  
0.65 lb  
11.1 V  
3.6 Ah  
40.0 Wh  
Amp-hour capacity  
Watt-hour capacity  
Temperature  
Operating: charging  
Operating: discharging  
Nonoperating  
0°C to 40°C  
-10°C to 50°C  
-20°C to 60°C  
32°F to 104°F  
14°F to 122°F  
-4°F to 140°F  
Battery recharge time  
System off or in Standby  
2.5 hours  
System on (varies  
3 to 6 hours  
depending on system power  
consumption)  
6–10  
Maintenance and Service Guide  
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Specifications  
Table 6-10  
System DMA  
Hardware DMA  
DMA0  
System Function  
Available for audio  
DMA1  
Entertainment audio  
(default; alternate=DMA0, DMA3, none)  
DMA2  
DMA3  
Diskette drive  
ECP parallel port LPT1  
(default; alternate=DMA0, none)  
DMA4  
DMA5  
DMA6  
DMA7  
DMA controller cascading (not available)  
Available for PC Card  
Not assigned  
Not assigned  
PC Card controller can use DMA 1, 2, or 5.  
Maintenance and Service Guide  
6–11  
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Specifications  
Table 6-11  
System Interrupts  
Hardware IRQ  
IRQ0  
System Function  
System timer  
IRQ1  
Keyboard controller  
IRQ2  
Cascaded  
IRQ3  
COM2  
IRQ4  
COM1  
IRQ5  
Audio (default)*  
IRQ6  
Diskette drive  
IRQ7  
Parallel port  
IRQ8  
Real time clock (RTC)  
Infrared  
IRQ9  
IRQ10  
IRQ11  
IRQ12  
IRQ13  
IRQ14  
IRQ15  
System use  
System use  
Internal point stick or external mouse  
Coprocessor (not available to any peripheral)  
IDE interface (hard drive and optical drive)  
System use  
PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11,  
or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.  
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,  
IRQ10, or none.  
6–12  
Maintenance and Service Guide  
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Specifications  
Table 6-12  
System I/O Addresses  
I/O Address (hex) System Function (shipping configuration)  
000 - 00F  
010 - 01F  
020 - 021  
022 - 024  
025 - 03F  
02E - 02F  
040 - 05F  
044 - 05F  
060  
DMA controller no. 1  
Unused  
Interrupt controller no. 1  
Opti chipset configuration registers  
Unused  
87334 “Super I/O” configuration for CPU  
Counter/timer registers  
Unused  
Keyboard controller  
Port B  
061  
062 - 063  
064  
Unused  
Keyboard controller  
Unused  
065 - 06F  
070 - 071  
072 - 07F  
080 - 08F  
090 - 091  
092  
NMI enable/real time clock  
Unused  
DMA page registers  
Unused  
Port A  
093 - 09F  
0A0 - 0A1  
Unused  
Interrupt controller no. 2  
Maintenance and Service Guide  
6–13  
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Specifications  
Table 6-12  
System I/O Addresses (Continued)  
I/O Address (hex) System Function (shipping configuration)  
0A2 - 0BF  
0C0 - 0DF  
0E0 - 0EF  
0F0 - 0F1  
0F2 - 0FF  
100 - 16F  
170 - 177  
178 - 1EF  
1F0 - 1F7  
1F8 - 200  
201  
Unused  
DMA controller no. 2  
Unused  
Coprocessor busy clear/reset  
Unused  
Unused  
Secondary fixed disk controller  
Unused  
Primary fixed disk controller  
Unused  
Joystick (decoded in ESS1688)  
Unused  
202 - 21F  
220 - 22F  
230 - 26D  
26E - 26  
Entertainment audio  
Unused  
Unused  
278 - 27F  
280 - 2AB  
2A0 - 2A7  
2A8 - 2E7  
2E8 - 2EF  
Unused  
Unused  
Unused  
Unused  
Reserved serial port  
6–14  
Maintenance and Service Guide  
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Specifications  
Table 6-12  
System I/O Addresses (Continued)  
I/O Address (hex) System Function (shipping configuration)  
2F0 - 2F7  
2F8 - 2FF  
300 - 31F  
320 - 36F  
370 - 377  
378 - 37F  
380 - 387  
388 - 38B  
38C - 3AF  
3B0 - 3BB  
3BC - 3BF  
3C0 - 3DF  
3E0 - 3E1  
3E2 - 3E3  
3E8 - 3EF  
3F0 - 3F7  
3F8 - 3FF  
CF8 - CFB  
CFC - CFF  
Unused  
Infrared port  
Unused  
Unused  
Secondary diskette drive controller  
Parallel port (LPT1/default)  
Unused  
FM synthesizer—OPL3  
Unused  
VGA  
Reserved (parallel port/no EPP support)  
VGA  
PC Card controller in CPU  
Unused  
Internal modem  
“A” diskette controller  
Serial port (COM1/default)  
PCI configuration index register (PCIDIVO-1)  
PCI configuration data register (PCIDIVO-1)  
Maintenance and Service Guide  
6–15  
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Specifications  
Table 6-13  
System Memory Map  
Size  
Memory Address  
System Function  
Base memory  
Video memory  
Video BIOS  
640 KB  
128 KB  
48 KB  
160 KB  
64 KB  
15 MB  
58 MB  
58 MB  
2 MB  
00000000-0009FFFF  
000A0000-000BFFFF  
000C0000-000CBFFF  
000C8000-000E7FFF  
000E8000-000FFFFF  
00100000-00FFFFFF  
01000000-047FFFFF  
04800000-07FFFFFF  
08000000-080FFFFF  
08200000-FFFEFFFF  
FFFF0000-FFFFFFFF  
Unused  
System BIOS  
Extended memory  
Super extended memory  
Unused  
Video memory (direct access)  
Unused  
4 GB  
64 KB  
System BIOS  
6–16  
Maintenance and Service Guide  
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A
Connector Pin Assignments  
Table A-1  
RJ-45 Network Interface  
Pin  
1
Signal  
Pin  
5
Signal  
Transmit +  
Transmit –  
Receive +  
Unused  
Unused  
Receive –  
Unused  
Unused  
2
6
3
7
4
8
Maintenance and Service Guide  
A–1  
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Connector Pin Assignments  
Table A-2  
RJ-11 Modem  
Pin  
1
Signal  
Unused  
Tip  
Pin  
4
Signal  
Unused  
Unused  
Unused  
2
5
3
Ring  
6
Table A-3  
Universal Serial Bus  
Pin  
1
Signal  
+5 VDC  
Data –  
Pin  
3
Signal  
Data +  
2
4
Ground  
A–2  
Maintenance and Service Guide  
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Connector Pin Assignments  
Table A-4  
External Monitor  
Pin  
1
Signal  
Pin  
9
Signal  
+5 VDC  
Red analog  
Green analog  
Blue analog  
Not connected  
Ground  
2
10  
11  
12  
13  
14  
15  
Ground  
3
Monitor detect  
DDC 2B data  
Horizontal sync  
Vertical sync  
DDC 2B clock  
4
5
6
Ground analog  
Ground analog  
Ground analog  
7
8
Maintenance and Service Guide  
A–3  
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Connector Pin Assignments  
Table A-5  
Stereo Speaker/Headphone  
Pin  
1
Signal  
Pin  
Signal  
Ground  
3
Left audio signal  
2
Right audio signal  
Table A-6  
Microphone  
Pin  
Signal  
Pin  
Signal  
1
Audio in  
2
Ground  
A–4  
Maintenance and Service Guide  
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B
Power Cord Set Requirements  
The wide range input feature of the tablet PC permits it to operate  
from any line voltage from 100 to 120 or 220 to 240 V AC.  
The power cord set received with the tablet PC meets the  
requirements for use in the country where the equipment is  
purchased.  
Power cord sets for use in other countries must meet the  
requirements of the country where the tablet PC is used. For  
more information on power cord set requirements, contact a  
service partner.  
General Requirements  
The following requirements apply to all countries:  
The length of the power cord set must be at least 1.5 meters  
(5.00 feet) a maximum of 2.0 meters (6.50 feet).  
All power cord sets must be approved by an acceptable  
accredited agency responsible for evaluation in the country  
where the power cord set will be used.  
The power cord set must have a minimum current capacity of  
10 amps and a nominal voltage rating of 125 or 250 volts AC,  
as required by each country’s power system.  
The appliance coupler must meet the mechanical  
configuration of an EN 60 320/IEC 320 Standard Sheet C13  
connector for mating with the appliance inlet on the back of  
the tablet PC.  
Maintenance and Service Guide  
B–1  
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Power Cord Set Requirements  
Country-Specific Requirements  
3-Conductor Power Cord  
Set Requirements  
Country  
Australia  
Austria  
Accredited Agency  
EANSW  
OVE  
Applicable Note Number  
1
1
1
2
1
1
1
1
1
3
1
1
Belgium  
Canada  
Denmark  
Finland  
France  
CEBC  
CSA  
DEMKO  
FIMKO  
UTE  
Germany  
Italy  
VDE  
IMQ  
Japan  
METI  
The Netherlands  
Norway  
Notes  
KEMA  
NEMKO  
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²  
conductor size. Power cord set fittings (appliance coupler and wall plug)  
must bear the certification mark of the agency responsible for evaluation in  
the country where it will be used.  
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,  
3-conductor. The wall plug must be a two-pole grounding type with a NEMA  
5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.  
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and  
registration number in accordance with the Japanese Dentori Law. The  
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor  
size. The wall plug must be a two-pole grounding type with a Japanese  
Industrial Standard C8303 (7 A, 125 V) configuration.  
B–2  
Maintenance and Service Guide  
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Power Cord Set Requirements  
3-Conductor Power Cord  
Set Requirements (Continued)  
Country  
Accredited Agency  
Applicable Note Number  
Sweden  
SEMKO  
SEV  
BSI  
1
1
1
2
Switzerland  
United Kingdom  
United States  
Notes  
UL  
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²  
conductor size. Power cord set fittings (appliance coupler and wall plug)  
must bear the certification mark of the agency responsible for evaluation in  
the country where it will be used.  
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,  
3-conductor. The wall plug must be a two-pole grounding type with a NEMA  
5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.  
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and  
registration number in accordance with the Japanese Dentori Law. The  
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor  
size. The wall plug must be a two-pole grounding type with a Japanese  
Industrial Standard C8303 (7 A, 125 V) configuration.  
Maintenance and Service Guide  
B–3  
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Screw Listing  
C
Screw Listing  
This appendix provides specification and reference information  
for the screws used in the tablet PC and the Docking Station. All  
screws listed in this appendix are available for the tablet PC in the  
Miscellaneous Screw Kit, spare part number 310674-001.  
Maintenance and Service Guide  
C–1  
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Screw Listing  
Table C-1  
Phillips M2.0 × 4.0 Screw  
Head  
Color  
Qty. Length  
4.0 mm  
Thread  
Width  
mm  
9
2.0 mm  
3.8 mm  
Where used:  
1 1 screw that secures the battery pack to the tablet PC (documented in  
Section 5.3)  
2 2 screws that secure the Mini PCI communications/memory module  
compartment cover to the tablet PC (documented in Section 5.3)  
3 2 screws that secure the hard drive cover to the tablet PC (documented in  
Section 5.5)  
Phillips M2.0 × 4.0 Screw Locations  
C–2  
Maintenance and Service Guide  
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Screw Listing  
Table C-1  
Phillips M2.0 × 4.0 Screw (Continued)  
Head  
Color  
Qty. Length  
4.0 mm  
Thread  
Width  
mm  
Silver  
9
2.0 mm  
3.8 mm  
Where used:  
4 screws that secure the display panel to the display bezel  
(documented in Section 5.6)  
Phillips M2.0 × 4.0 Screw Locations  
Maintenance and Service Guide  
C–3  
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Screw Listing  
Table C-2  
Phillips M2.5 × 8.4 Screw  
Head  
Color  
Qty. Length  
8.4 mm  
Thread  
Width  
mm  
Silver  
8
2.5 mm  
4.4 mm  
Where used:  
1 7 screws that secure the display panel assembly to the tablet PC  
(documented in Section 5.6)  
2 1 screw that secures the connector cover and display panel assembly to the  
tablet PC (documented in Section 5.6)  
Torx M2.5 × 7.0 Screw Locations  
C–4  
Maintenance and Service Guide  
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Screw Listing  
Table C-3  
Phillips M2.5 × 6.5 Screw  
Head  
Color  
Qty. Length  
6.5 mm  
Thread  
Width  
mm  
Silver  
4
2.5 mm  
4.3 mm  
Where used:  
4 screws that secure the keyboard release assembly to the base enclosure  
(documented in Section 5.7)  
Phillips M2.5 × 6.5 Screw Location  
Maintenance and Service Guide  
C–5  
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Screw Listing  
Table C-4  
Phillips M2.0 × 3.0 Screw  
Head  
Color  
Qty. Length  
3.0 mm  
Thread  
Width  
mm  
Silver  
4
2.0 mm  
3.8 mm  
Where used:  
4 screws that secure the display panel to the display bezel  
(documented in Section 5.6)  
Phillips M2.0 × 3.0 Screw Locations  
C–6  
Maintenance and Service Guide  
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Screw Listing  
Table C-5  
Torx M2.5 × 7.4 Screw  
Head  
Color  
Qty. Length  
7.4 mm  
Thread  
Width  
mm  
Silver  
4
2.5 mm  
4.4 mm  
Where used:  
4 screws that secure the docking station top case to the bottom case  
(documented in Section 5.9)  
Phillips M2.0 × 4.5 Screw Locations  
Maintenance and Service Guide  
C–7  
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Screw Listing  
Table C-6  
Phillips M2.0 × 4.0 Screw  
Head  
Color  
Qty. Length  
2.0 mm  
Thread  
Width  
mm  
Yellow  
3
4.0 mm  
3.8 mm  
Where used:  
3 screws that secure the display panel bracket to the display panel assembly  
(documented in Section 5.6)  
Phillips M2.0 × 4.0 Screw Locations  
C–8  
Maintenance and Service Guide  
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Screw Listing  
Table C-7  
Phillips M2.0 × 5.5 Screw  
Head  
Color  
Qty. Length  
5.5 mm  
Thread  
Width  
mm  
Yellow  
1
2.0 mm  
3.8 mm  
Where used:  
1 screw that secures the display panel bracket to the display panel assembly  
(documented in Section 5.6)  
Phillips M2.0 × 5.5 Screw Locations  
Maintenance and Service Guide  
C–9  
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Screw Listing  
Table C-8  
Phillips M2.5 × 4.9 Screw  
Head  
Color  
Qty. Length  
4.9 mm  
Thread  
Width  
mm  
Yellow  
4
2.5 mm  
3.8 mm  
Where used:  
4 screws that secure the system board to the base enclosure  
(documented in Section 5.7)  
Phillips M2.0 × 4.9 Screw Locations  
C–10  
Maintenance and Service Guide  
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Screw Listing  
Table C-9  
Phillips M2.0 × 5.5 Screw  
Head  
Color  
Qty. Length  
5.5 mm  
Thread  
Width  
mm  
Yellow  
3
2.0 mm  
3.8 mm  
Where used:  
3 screws that secure the fan and heat sink to the system board (documented in  
Section 5.7)  
Phillips M2.0 × 5.5 Screw Locations  
Maintenance and Service Guide  
C–11  
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Screw Listing  
Table C-10  
Phillips M2.0 × 3.5 Screw  
Head  
Color  
Qty. Length  
3.5 mm  
Thread  
Width  
mm  
Yellow  
4
2.0 mm  
3.8 mm  
Where used:  
4 screws that secure the EMI shield to the base enclosure  
(documented in Section 5.7)  
Phillips M2.0 × 3.5 Screw Locations  
C–12  
Maintenance and Service Guide  
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Screw Listing  
Table C-11  
Phillips M2.0 × 4.0 Screw  
Head  
Color  
Qty. Length  
4.0 mm  
Thread  
Width  
mm  
Silver  
1
2.0 mm  
3.8 mm  
Where used:  
1 screw that secures the switch board to the base enclosure (documented in  
Section 5.9)  
Phillips M2.0 × 4.0 Screw Location  
Maintenance and Service Guide  
C–13  
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Screw Listing  
Table C-12  
Torx M2.5 × 8.0 Screw  
Head  
Color  
Qty. Length  
8.0 mm  
Thread  
Width  
mm  
Silver  
5
2.5 mm  
4.3 mm  
Where used:  
1 2 screws that secure the Docking Station pivot arm and cable bracket to the  
bottom case (documented in Section 5.9)  
2 3 screws that secure the Docking Station pivot arm hinge to the bottom case  
(documented in Section 5.9)  
Torx M2.5 × 8.0 Screw Locations  
C–14  
Maintenance and Service Guide  
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Screw Listing  
Table C-13  
Phillips M2.5 × 11.0 Screw  
Head  
Color  
Qty. Length  
Thread  
Width  
mm  
Silver  
1
12.0 mm 2.0 mm  
4.3 mm  
Where used:  
1 screw that secures the Docking Station pivot arm hinge to the bottom case  
(documented in Section 5.9)  
Phillips M2.5 × 12.0 Screw Location  
Maintenance and Service Guide  
C–15  
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Index  
A
B
AC adapter  
base enclosure 3–5  
spare part number 3–13  
specifications 6–10  
AC adapter light 1–37  
AC power connector  
Docking Station 1–57  
tablet PC 1–39  
battery pack  
AC power cord  
quick check button 1–47  
removal 5–8  
spare part number 3–13  
air vent 1–41, 1–46  
alignment key 1–49  
alignment key slot  
keyboard 1–53  
tablet PC 1–41  
attachment release latch  
(tablet PC) 1–46  
battery pack release latch 1–47  
attachment release switch  
(keyboard) 1–53  
audio line-in jack 1–57  
audio line-out jack  
Docking Station 1–57  
tablet PC 1–44  
removal 5–21  
spare part number 3–3,  
5–16  
C
cables, service considerations  
4–2  
caps lock light 1–50  
audio troubleshooting 2–26  
Maintenance and Service Guide  
Index–1  
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Index  
CD-ROM drive  
OS loading problems 2–25  
specifications 6–7  
components, Docking Station  
front 1–54  
D
design overview 1–58  
left-side 1–54  
rear 1–56  
test information 2–9  
right-side 1–56  
components, keyboard  
front 1–51  
rear panel 1–53  
top 1–49  
components, tablet PC  
bottom 1–44, 1–45  
front 1–36  
disconnection 5–18  
illustrated 3–2, 3–6  
5–3  
left side 1–40  
right side 1–42  
top 1–38  
connector pin assignments  
external monitor connector  
A–3  
headphone jack A–4  
microphone jack A–4  
modem jack A–2  
monitor connector A–3  
network jack A–1  
RJ-11 jack A–2  
RJ-45 jack A–1  
speaker jack A–4  
USB port A–2  
illustrated 3–2  
spare part number 3–3,  
5–16  
display panel cable 3–2, 3–6  
display, specifications 6–3  
DMA specifications 6–11  
docking alignment brackets  
(docking stand) 1–55  
connectors, service  
considerations 4–2  
Index–2  
Maintenance and Service Guide  
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Index  
docking alignment notches  
(keyboard) 1–50  
docking alignment slots  
(tablet PC) 1–44  
rear 1–56  
Miscellaneous Screw Kit  
spare part number C–1  
part numbers 3–12, 5–36  
removal 5–37  
5–36  
docking connector  
Docking Station 1–55  
tablet PC 1–46  
docking connector  
pass-through 1–50  
docking eject pin 1–54  
docking restraint latch  
(Docking Station) 1–55  
docking restraint latch recess  
(tablet PC) 1–45  
docking stand 1–54  
docking stand and pivot arm  
removal 5–39  
spare part number 3–12,  
5–36  
OS loading problems 2–25  
specifications 6–8  
Docking Station  
E
disassembly 5–36  
illustrated 3–10  
spare part number 3–10,  
5–36  
Docking Station board  
assembly  
external monitor port  
pin assignments A–3  
removal 5–41  
spare part number 3–12,  
5–36  
troubleshooting 2–19  
Docking Station bottom case,  
spare part number 3–12,  
5–36  
Docking Station components  
front 1–54  
F
fan and heat sink  
removal 5–34  
spare part number 3–3,  
5–34  
features 1–32  
left-side 1–54  
Maintenance and Service Guide  
Index–3  
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Index  
feet 3–7  
hard drive bay 1–47  
flowcharts, troubleshooting  
docking station 2–19  
initial troubleshooting  
2–12  
illustrated 3–2, 3–7  
removal 5–13  
keyboard 2–29  
network or modem  
connection 2–31  
no audio 2–26, 2–27  
no operating system  
loading 2–20  
no OS loading from  
drive 2–25  
no OS loading from  
diskette drive 2–24  
no OS loading from hard  
drive 2–21, 2–22, 2–23  
no power 2–13, 2–14,  
2–15, 2–16  
no video 2–16, 2–17, 2–18  
nonfunctioning devices  
2–28  
1–47  
assignments A–4  
I
6–13  
J
jog dial 1–42  
journal launch button 1–37  
keyboard  
pointing device 2–30  
fn key 1–51  
function keys 1–51  
illustrated 3–8  
spare part number 3–9  
G
grounding equipment and  
methods 4–5  
rear panel 1–53  
top 1–49  
keyboard connector,  
tablet PC 1–41, 1–49  
keyboard hooks 1–49  
keyboard latch 1–50  
H
hard drive  
illustrated 3–4  
OS loading problems 2–21  
precautions 4–2  
removal 5–13  
Index–4  
Maintenance and Service Guide  
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Index  
keyboard release assembly  
illustrated 3–7  
Miscellaneous  
Plastics/Hardware Kit  
components 3–7  
removal 5–31  
keypad keys 1–52  
Miscellaneous Screw Kit  
L
LAN connection lights 1–39  
location 1–44  
C–1  
M
models 1–3  
modem cable  
memory map specifications  
6–16  
illustrated 3–2, 3–6  
removal 5–36  
memory module  
illustrated 3–4  
removal 5–11  
modem jack pin assignments  
modem, troubleshooting 2–31  
A–3  
spare part number 3–5  
memory module/Mini PCI  
communications  
compartment 1–48  
memory module/Mini PCI  
communications  
compartment cover retention  
screws 1–48  
memory module/Mini PCI  
communications  
compartment cover,  
illustrated 3–2, 3–7  
microphone 1–37  
microphone jack  
N
network jack pin assignments  
A–1  
network, troubleshooting 2–31  
nonfunctioning device,  
troubleshooting 2–19, 2–28  
num lock light 1–50  
O
location 1–44  
pin assignments A–4  
Mini PCI communications  
board, removal 5–10  
Miscellaneous Cable Kit  
components 3–2, 3–6  
spare part number 3–3, 3–6  
operating system loading,  
troubleshooting 2–20  
P
packing precautions 4–4  
pad feet 1–47  
parts catalog 3–1  
Maintenance and Service Guide  
Index–5  
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Index  
password, clearing 1–34  
PC Card eject button 1–38  
PC Card slot 1–38  
PC Card slot space saver 3–7  
pen holder  
illustrated 3–2, 3–7  
removal 1–38  
pen holder push block  
assembly 3–2, 3–7  
pen, spare part number 3–13  
pivot arm 1–56  
RJ-11 jack  
location 1–39  
rotation disk 1–50  
illustrated 3–4  
plastic parts 4–2  
pointing device,  
troubleshooting 2–30  
pointing stick 1–50  
pointing stick buttons 1–50  
power cord set requirements  
B–1  
power management features  
1–35  
power switch 1–43  
power, troubleshooting 2–13  
power/Standby light 1–43  
precautions  
5–12  
removal 5–12  
S
screen protector slots  
tablet PC 1–40  
SD Card slot 1–39  
SD Card slot space cover  
illustrated 3–7  
spare part number 3–7  
SD Card slot space saver 3–7  
security cable slot  
Docking Station 1–55  
tablet PC 1–40  
hard drive 4–2  
product identification label  
1–46  
Q
Q menu button 1–43  
R
serial number 3–1, 5–2  
service considerations 4–1  
Setup  
release handle 1–54  
removal and replacement  
preliminaries 4–1  
procedures 5–1  
Advanced Menu 2–6  
File Menu 2–3  
Index–6  
Maintenance and Service Guide  
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Index  
overview 2–2  
Security Menu 2–4  
spare part numbers 3–5  
AC adapter 3–13  
AC power cord 3–13  
battery pack 3–5  
cable kit 3–6  
display components 3–3  
docking station 3–10,  
3–11, 3–12  
fan 3–3  
keyboard 3–9  
memory module 3–5  
pen 3–13  
plastics/hardware kit 3–3,  
3–7  
illustrated 3–4  
RTC battery 3–5, 5–12  
screw kit 3–13  
spare part number 3–5  
removal 5–20  
speaker assembly 3–5  
switch board 3–5  
system board 3–3  
wireless antenna 3–5  
wireless LAN board 3–5  
speaker assembly  
illustrated 3–4  
illustrated 3–4  
spare part number 3–5  
speaker cable, illustrated 3–2,  
3–6  
system memory map 6–16  
T
bottom 1–44, 1–45  
left side 1–40  
right side 1–42  
top 1–38  
speaker jack  
location 1–44  
pin assignments A–4  
speakers 1–44  
specifications  
AC adapter 6–10  
battery 6–10  
CD-ROM drive 6–7  
tablet PC components, front  
1–36  
Maintenance and Service Guide  
Index–7  
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Index  
tablet PC specifications 6–1  
tilt adjustment 1–49  
tilt feet 1–45  
W
1–52  
tools required 4–1  
transporting precautions 4–4  
troubleshooting  
audio 2–26  
illustrated 3–4  
Docking Station 2–19  
flowcharts 2–11  
HP Diagnostics 2–8  
keyboard 2–29  
wireless light 1–36  
modem 2–31  
network 2–31  
nonfunctioning device  
2–19, 2–28  
operating system loading  
2–20  
overview 2–1  
pointing device 2–30  
power 2–13  
Setup 2–2  
video 2–17  
U
universal alignment slots  
keyboard 1–53  
tablet PC 1–41  
Universal Serial Bus (USB)  
port  
Docking Station 1–57  
pin assignments A–2  
tablet PC 1–38  
V
video troubleshooting 2–17  
Index–8  
Maintenance and Service Guide  
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