HP Hewlett Packard Tablet D3H85UTABA User Manual

User Guide  
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Safety warning notice  
WARNING! To reduce the possibility of heat-related injuries or of overheating, do not allow the AC  
adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The  
tablet and the AC adapter comply with the user-accessible surface temperature limits defined by the  
International Standard for Safety of Information Technology Equipment (IEC 60950).  
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Table of contents  
2 Getting to know your tablet ........................................................................................................................... 4  
3 Connecting to a network .............................................................................................................................. 11  
4 Navigating using touch gestures ................................................................................................................ 17  
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5 Multimedia ..................................................................................................................................................... 24  
6 Power management ...................................................................................................................................... 26  
7 External cards and devices .......................................................................................................................... 31  
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9 Maintenance .................................................................................................................................................. 36  
10 Backup and recovery .................................................................................................................................. 38  
11 HP BIOS Settings ........................................................................................................................................ 42  
12 Support ........................................................................................................................................................ 44  
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Appendix A Traveling with the tablet ............................................................................................................. 46  
Appendix B Electrostatic discharge .............................................................................................................. 47  
Index ................................................................................................................................................................... 48  
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1 Welcome  
After you set up and register the tablet, it is important to take the following steps:  
Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows®  
features.  
Connect to the Internet—Set up your wireless network so that you can connect to the Internet.  
For more information, see Connecting to a network on page 11.  
Update your antivirus software—Protect your tablet from damage caused by viruses. The  
software is preinstalled on the tablet. For more information, see Using antivirus software  
Get to know your tablet—Learn about your tablet features. Refer to Getting to know your tablet  
Find installed software—Access a list of the software preinstalled on the tablet:  
On the Start screen, swipe from the top of the touch screen to display the App commands, and  
then tap the All apps icon. For details about using the software included with the tablet, see the  
software manufacturer's instructions, which may be provided with the software or on the  
manufacturer's website.  
Back up your hard drive by creating a recovery flash drive. See Backup and recovery  
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Finding information  
The tablet comes with several resources to help you perform various tasks.  
Resources  
For information about  
Setup Instructions poster  
How to set up the tablet  
Help to identify tablet components  
Windows 8 Basics guide  
Overview of using and navigating with Windows® 8.  
HP Support Assistant  
Operating system information  
Software, driver, and BIOS updates  
Troubleshooting tools  
To access HP Support Assistant on the Start screen,  
tap the HP Support Assistant app.  
To obtain the latest information in this guide, contact  
support. For U.S. support, go to http://www.hp.com/go/  
contactHP. For worldwide support, go to  
How to access support  
Regulatory, Safety, and Environmental Notices  
Regulatory and safety information  
Environmental information  
To access the user guides, tap the HP Support  
Assistant app on the Start screen, tap My computer,  
and then tap User guides.  
Safety & Comfort Guide  
Proper workstation setup, posture, health, and work habits  
Electrical and mechanical safety information  
To access the user guides, tap the HP Support  
Assistant app on the Start screen, tap My computer,  
and then tap User guides.  
– or –  
Worldwide Telephone Numbers booklet  
HP support telephone numbers  
This booklet is provided with your tablet.  
HP website  
Support information  
To obtain the latest information in this guide, contact  
support. For U.S. support, go to http://www.hp.com/go/  
contactHP. For worldwide support, go to  
Ordering parts and finding additional help  
Accessories available for the device  
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Chapter 1 Welcome  
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Resources  
For information about  
Limited Warranty*  
Warranty information  
To access this guide, tap the HP Support Assistant  
app on the Start screen, tap My computer, and then  
tap Warranty and services.  
– or –  
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your  
tablet and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty  
in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy  
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA  
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy  
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507  
When you request a printed copy of your warranty, please include your product number, warranty period (found on your  
service label), name, and postal address.  
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/  
Finding information  
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2 Getting to know your tablet  
Front  
Component  
Description  
(1)  
(2)  
WWAN antennas (2)* (select models only)  
Send and receive wireless signals to communicate with wireless  
wide area networks (WWAN).  
Front webcam  
Records video and captures still photographs.  
To use the webcam, tap the YouCam tile on the Start screen, or  
swipe from the right edge of the touch screen to display the  
charms, tap Search, and then tap the search box. In the search  
box, type c, and then tap CyberLink YouCam.  
(3)  
(4)  
WLAN antennas (2)*  
Ambient light sensor  
Send and receive wireless signals to communicate with wireless  
local area networks (WLAN).  
The ambient light sensor automatically adjusts the display  
brightness based on the lighting conditions in your environment.  
(5)  
(6)  
Webcam status light (front)  
Windows button  
On: The webcam is on.  
Displays the Start screen.  
*The antennas are not visible on the outside of the tablet. For optimal transmission, keep the areas immediately around the  
antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and  
Environmental Notices that applies to your country or region. To access the user guides, tap the HP Support Assistant app  
on the Start screen, tap My computer, and then tap User guides.  
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Rear  
Component  
(1)  
Description  
Micro SD Card Reader/Micro SIM slot access  
hole  
Allows you to insert the end of a paper clip to  
open the access door to insert or remove a micro  
SD card or micro SIM module.  
(2)  
Micro SD Card Reader/Micro SIM slot  
Supports a micro SD High Capacity (SDHC)  
memory card or an optional wireless micro  
subscriber identity module (SIM) (select models  
only).  
(3)  
(4)  
Near Field Communications (NFC) tapping area  
Rear webcam  
Allows you to touch an NFC-compatible device to  
this area to wirelessly connect and communicate  
with the tablet and transfer data back and forth.  
Records video, captures still photographs, and  
allows video conferences and online chat by  
means of streaming video.  
To use the webcam, tap the YouCam tile on the  
Start screen, or swipe from the right edge of the  
touch screen to display the charms, tap Search,  
and then tap the search box. In the search box,  
type c, and then tap CyberLink YouCam.  
(5)  
(6)  
Webcam flash light (rear)  
Volume up button  
Provides flash lighting for the camera.  
To increase speaker volume, press the top edge  
of the button.  
Rear  
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(7)  
(8)  
Volume down button  
To decrease speaker volume, press the bottom  
edge of the button.  
Regulatory information  
Displays regulatory information (select models  
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Top  
Component  
(1)  
Description  
Audio-out (headphone) jack/Audio-in  
(microphone) jack  
Produces sound when connected to optional powered  
stereo speakers, headphones, earbuds, a headset, or  
television audio. Also connects an optional headset  
microphone.  
WARNING! To reduce the risk of personal injury, adjust  
the volume before putting on headphones, earbuds, or a  
headset. For additional safety information, see the  
Regulatory, Safety, and Environmental Notices. To access  
the user guides, tap the HP Support Assistant app on the  
Start screen, tap My computer, and then tap User guides.  
NOTE: When a device is connected to the jack, the tablet  
speakers are disabled.  
NOTE: Be sure that the device cable has a 4-conductor  
connector that supports both audio-out (headphone) and  
audio-in (microphone).  
(2)  
Autorotate switch  
When the tablet is on, slide the autorotate switch to lock  
the autorotate feature of the display. To unlock the  
autorotate feature, slide the switch again.  
– or –  
Swipe from the right edge of the touch screen to display  
the charms, tap Settings, tap the screen icon, and then tap  
the autorotate icon. To unlock the autorotate feature, tap  
the autorotate icon again.  
(3)  
(4)  
Integrated microphones (2)  
Power button  
Record sound.  
When the tablet is off, press the button to turn on the  
tablet.  
When the tablet is on, press the button briefly to  
initiate Sleep.  
When the tablet is in the Sleep state, press the button  
briefly to exit Sleep.  
CAUTION: Pressing and holding down the power button  
will result in the loss of unsaved information.  
If the tablet has stopped responding and Windows®  
shutdown procedures are ineffective, press and hold the  
power button for at least 5 seconds to turn off the tablet.  
Swipe from the right edge of the touch screen to display  
the charms, tap Search, and then tap the search box. In  
the search box, type power, tap Settings, and then tap  
Power Options, or see Power management on page 26.  
Top  
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Bottom  
Component  
Description  
(1)  
(2)  
Speakers (2)  
Produce sound.  
Product and regulatory information  
Displays product and regulatory information (select  
(3)  
Docking connector  
Connects an AC adapter or an optional docking  
device.  
Locating system information  
Important system information is located on the bottom edge or the rear of the tablet (select models  
only). You may need the information when travelling internationally or when you contact support:  
Serial number  
Product number  
Regulatory information  
To display system information in Windows, see View Information on page 42.  
Changing your tablet's settings  
You can change view and screen brightness.  
Changing your tablet's view  
Your tablet's orientation, or view, changes automatically from landscape to portrait view, or from  
portrait to landscape view.  
1. To change the view of your tablet from landscape view to portrait view:  
Hold the tablet vertically, and then turn it 90 degrees to the right (in a clockwise direction).  
2. To change the view of your tablet from portrait view to landscape view:  
Hold the tablet vertically, and then turn it 90 degrees to the left (in a counter-clockwise direction).  
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Using the tablet's autorotate lock feature  
To turn on your tablet's autorotate lock feature:  
Slide the autorotate switch on the top edge of the tablet.  
– or –  
1. Swipe from the right edge of the touch screen to display the charms, and then tap Settings.  
2. Tap the screen icon to lock your current tablet screen in place and to prevent rotation. The icon  
displays a lock symbol when the autorotate lock is active.  
To turn off your tablet's autorotate lock feature:  
Slide the autorotate switch on the top edge of the tablet again.  
– or –  
1. Swipe from the right edge of the touch screen to display the charms, and then tap Settings.  
2. Tap the Screen icon at the bottom right, and then tap the autorotate lock icon again.  
Adjusting your tablet's screen brightness  
To adjust the screen brightness:  
1. Swipe from the right edge of the touch screen to display the charms, and then tap Settings.  
2. Tap the Screen icon at the bottom right. A vertical slider displays that controls the screen  
brightness.  
NOTE: On the Windows desktop, you can also tap the Power Meter icon in the notification area at  
the far right of the taskbar, tap Adjust screen brightness, and then move the slider next to Screen  
brightness at the bottom of the screen.  
Finding your hardware and software information  
Locating hardware  
To find out what hardware is installed on your tablet:  
1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap  
the search box.  
2. In the search box, type c, and then tap Control Panel.  
3. Tap System and Security, tap System, and then tap Device Manager.  
A list displays all the devices installed on your tablet.  
Locating software  
To find out what software is installed on your tablet, on the Start screen, swipe from the top or  
bottom of the touch screen to display the App commands, and then tap the All apps icon.  
Updating the software installed on the tablet  
Most software, including the operating system, is updated frequently by the manufacturer or provider.  
Important updates to the software included with the tablet may have been released since the tablet  
left the factory.  
Finding your hardware and software information  
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Some updates may affect the way the tablet responds to optional software or external devices. Many  
updates provide security enhancements.  
Update the operating system and other software installed on the tablet as soon as the tablet is  
connected to the Internet. Access the updates on the HP website at http://www.hp.com.  
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3 Connecting to a network  
Your tablet can travel with you wherever you go. But even at home, you can explore the globe and  
access information from millions of websites using your tablet and a wireless network connection.  
This chapter will help you get connected to that world.  
Connecting to a wireless network  
Wireless technology transfers data across radio waves instead of wires. Your tablet may be equipped  
with one or more of the following wireless devices:  
Wireless local area network (WLAN) device—Connects the tablet to wireless local area networks  
(commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your  
home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In  
a WLAN, the mobile wireless device in your tablet communicates with a wireless router or a  
wireless access point.  
Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-  
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a  
PAN, each device communicates directly with other devices, and devices must be relatively  
close together—typically within 10 meters (approximately 33 feet) of each other.  
For more information about wireless technology, see the information and website links provided in HP  
Support Assistant. To access HP Support Assistant, on the Start screen, tap the HP Support  
Assistant app.  
Using the wireless controls  
The Network and Sharing Center allows you to set up a connection or network, connect to a network,  
manage wireless networks, and diagnose and repair network problems.  
To use operating system controls:  
1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap  
the search box.  
2. In the search box, type network and sharing, tap Settings, and then tap Network and  
Sharing Center.  
For more information, access HP Support Assistant. To access HP Support Assistant, on the Start  
screen, tap the HP Support Assistant app.  
Using a WLAN  
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of  
other computers and accessories that are linked by a wireless router or a wireless access point.  
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NOTE: The terms wireless router and wireless access point are often used interchangeably.  
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points  
that can accommodate a large number of computers and accessories and can separate critical  
network functions.  
A home or small office WLAN typically uses a wireless router, which allows several wireless and  
wired computers to share an Internet connection, a printer, and files without requiring additional  
pieces of hardware or software.  
To use the WLAN device in your tablet, you must connect to a WLAN infrastructure (provided through  
a service provider or a public or corporate network).  
Using an Internet service provider  
When you are setting up Internet access in your home, you must establish an account with an  
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The  
ISP will help set up the modem, install a network cable to connect your wireless tablet to the modem,  
and test the Internet service.  
NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this  
information and store it in a safe place.  
Setting up a WLAN  
To set up a WLAN and connect to the Internet, you need the following equipment:  
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from  
an Internet service provider  
A wireless router (2) (purchased separately)  
A wireless tablet (3)  
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type  
of modem you have.  
The illustration below shows an example of a wireless network installation that is connected to the  
Internet.  
As your network grows, additional wireless and wired computers can be connected to the network to  
access the Internet.  
For help in setting up your WLAN, see the information provided by your router manufacturer or your  
ISP.  
Configuring a wireless router  
For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.  
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NOTE: It is recommended that you initially connect your new wireless tablet to the router by using  
the network cable provided with the router. When the tablet successfully connects to the Internet,  
disconnect the cable, and access the Internet through your wireless network.  
Protecting your WLAN  
When you set up a WLAN or access an existing WLAN, always enable security features to protect  
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and  
airports may not provide any security. If you are concerned about the security of your tablet in a  
hotspot, limit your network activities to email that is not confidential and basic Internet surfing.  
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected  
signals. Take the following precautions to protect your WLAN:  
Use a firewall.  
A firewall checks both data and requests for data that are sent to your network, and discards any  
suspicious items. Firewalls are available in both software and hardware. Some networks use a  
combination of both types.  
Use wireless encryption.  
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over  
the network. For more information, access HP Support Assistant. To access HP Support  
Assistant, on the Start screen, tap the HP Support Assistant app.  
Connecting to a WLAN  
To connect to the WLAN, follow these steps:  
1. Be sure that the WLAN device is on.  
2. On the Start screen, swipe from the right edge of the touch screen to display the charms, tap  
Settings, and then tap the network icon.  
– or –  
On the Windows desktop, tap the network status icon in the notification area, at the far right of  
the taskbar.  
3. Be sure that airplane mode is off, and then tap a WLAN to select it.  
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the  
code, and then tap OK to complete the connection.  
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.  
NOTE: If you do not see the WLAN you want to connect to, on the Start screen, swipe from the  
right edge of the touch screen to display the charms, tap Search, tap in the Search box, type  
network, and then select Network and Sharing Center, or on the Windows desktop, tap and  
hold the network status icon, and then tap Open Network and Sharing Center. Tap Set up a  
new connection or network. A list of options is displayed, allowing you to manually search for  
and connect to a network or to create a new network connection.  
4. Tap Connect.  
After the connection is made, tap the network status icon in the notification area, at the far right of the  
taskbar, to verify the name and status of the connection.  
Connecting to a wireless network 13  
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NOTE: The functional range (how far your wireless signals travel) depends on WLAN  
implementation, router manufacturer, and interference from other electronic devices or structural  
barriers such as walls and floors.  
Using HP Mobile Broadband (select models only)  
HP Mobile Broadband enables your tablet to use WWANs to access the Internet from more places  
and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network  
service provider (called a mobile network operator), which in most cases is a cellular phone network  
operator. Coverage for HP Mobile Broadband is similar to cellular phone voice coverage.  
When used with mobile network operator service, HP Mobile Broadband gives you the freedom to  
stay connected to the Internet, send email, or connect to your corporate network whether you are on  
the road or outside the range of Wi-Fi hotspots.  
HP supports the following technologies:  
HSPA (High Speed Packet Access), which provides access to networks based on the Global  
System for Mobile Communications (GSM) telecommunications standard.  
EV-DO (Evolution Data Optimized), which provides access to networks based on the code  
division multiple access (CDMA) telecommunications standard.  
You may need the HP Mobile Broadband Module serial number to activate mobile broadband service.  
The serial number is etched on the rear of your tablet.  
Some mobile network operators require the use of a SIM. A SIM contains basic information about  
you, such as a personal identification number (PIN), as well as network information. Some tablets  
include a SIM that is preinstalled. If the SIM is not preinstalled, it may be provided in the HP Mobile  
Broadband information provided with your tablet, or the mobile network operator may provide it  
separately from the tablet.  
For information about inserting and removing the SIM, see the Inserting and removing a SIM  
on page 14 section in this chapter.  
For information about HP Mobile Broadband and how to activate service with a preferred mobile  
network operator, see the HP Mobile Broadband information included with your tablet. For additional  
information, see the HP website at http://www.hp.com/go/mobilebroadband (select regions/countries  
only).  
Inserting and removing a SIM  
CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.  
To insert or remove a SIM, follow these steps:  
1. Shut down the tablet.  
2. Disconnect all external devices connected to the tablet.  
3. Unplug the power cord from the AC outlet.  
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4. Insert the end of a paper clip into the Micro SIM slot access hole (1), and then open the access  
door (2).  
5. Insert the SIM into the SIM slot (3), and then push to lock it.  
– or –  
Push the SIM again to remove it from the SIM slot.  
6. Close the access door.  
7. Reconnect external power.  
8. Reconnect external devices.  
9. Turn on the tablet.  
Using GPS (select models only)  
Your tablet may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver  
location, speed, and direction information to GPS-equipped systems.  
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Using Bluetooth wireless devices  
A Bluetooth device provides short-range wireless communications that replace the physical cable  
connections that traditionally link electronic devices such as the following:  
Computers (desktop, notebook, PDA)  
Phones (cellular, cordless, smart phone)  
Imaging devices (printer, camera)  
Audio devices (headset, speakers)  
Mouse  
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network  
(PAN) of Bluetooth devices. For information about configuring and using Bluetooth devices, see the  
Bluetooth software Help.  
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4 Navigating using touch gestures  
Your tablet allows navigation using touch gestures on the touch screen.  
Review the Windows 8 Basics guide included with your tablet. The guide provides information on  
common tasks using the touch screen or an optional keyboard.  
Using touch screen gestures  
You can control items on the touch screen directly with your fingers.  
One-finger slide  
The one-finger slide is mostly used to pan or scroll through lists and pages, but you can use it for  
other interactions, too, such as moving an object.  
To scroll across the screen, lightly slide one finger across the screen in the direction you want to  
move.  
NOTE: When many apps are displayed on the Start screen, you can slide your finger to move  
the screen left or right.  
To drag, press and hold an object, and then drag the object to move it.  
Tapping  
To make an on-screen selection, use the tap function.  
Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it.  
NOTE: Press and hold your finger on an object to open a help screen that provides  
information about the object.  
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Scrolling  
Scrolling is useful for moving the pointer up, down, left, or right on a page or image.  
Place two fingers on the screen and then drag them in an up, down, left, or right motion.  
Pinching/stretching  
Pinching and stretching allows you to zoom in or out on images or text.  
Zoom in by placing two fingers together on the display and then move your fingers apart.  
Zoom out by placing two fingers apart on the display and then move your fingers together.  
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Rotating (select models only)  
Rotating allows you to turn items such as photos.  
Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand,  
slide your forefinger around in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the  
rotation, move your forefinger from 3 o’clock to 12 o’clock.  
NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate  
may not be functional for all apps.  
Edge swipes  
With edge swipes you can perform tasks such as changing settings and finding or using apps.  
Right-edge swipe  
The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or  
change settings.  
Gently swipe your finger inward from the right edge of the display bezel onto the screen to  
display the charms.  
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Left-edge swipe  
The left-edge swipe reveals your open apps so that you can switch to them quickly.  
Gently swipe your finger inward from the left edge of the display bezel to switch between apps.  
Without lifting your finger, swipe back toward the left edge to display all open apps.  
Top-edge swipe and bottom-edge swipe  
The top-edge swipe or bottom-edge swipe allows you to open a list of apps available on your tablet.  
1. Gently swipe finger from the top edge or the bottom edge of the display bezel onto the screen.  
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2. Tap All apps to view available apps.  
Using the on-screen keyboard  
You may want to enter data into a data field. This may be required when you set up a wireless  
network configuration or a weather reporting location, or when you access user accounts on Internet  
sites. The tablet has an on-screen keyboard that is displayed when you need to enter such  
information into data fields.  
1. To display the keyboard on the Start screen, tap in the first data field. The keyboard is displayed.  
– or –  
To display the keyboard on the Windows desktop, tap the keyboard icon in the navigation area,  
at the far right of the taskbar.  
2. Tap each character, continuing until you have spelled out the name or word that you are  
entering into the data field.  
NOTE: Suggested words may be displayed at the top of the keyboard. If an appropriate word  
is displayed, tap to select it.  
3. Tap enter on the keyboard.  
To change settings for the on-screen keyboard:  
1. Swipe from the right side of the touch screen to display the charms, and then tap Settings.  
2. Tap Change PC settings, and then tap General.  
3. Under Touch keyboard, you can enable or disable any of the following settings:  
Show text suggestions as I type  
Add a space after I choose a text suggestion  
Add a period after I double-tap the Spacebar  
Capitalize the first letter of each sentence  
Use all uppercase letters when I double-tap Shift key  
Using the on-screen keyboard 21  
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Play key sounds as I type  
Make the standard keyboard layout available  
Using the digital pen (select models only)  
To insert the battery in the pen:  
1. Unscrew the pen to disassemble it.  
2. Remove the old battery and recycle it properly.  
3. Install the new battery.  
4. Securely reassemble the pen.  
5. Press the button on the side of the pen.  
6. Wait 2 seconds for the pen to calibrate automatically.  
NOTE: Pressing the tip of the pen during the 2-second calibration cycle invalidates the process  
and requires that you recalibrate the pen.  
The digital pen is now ready to use with your tablet. Simply touch the tip of the pen lightly on the  
screen to write text or select items on the screen.  
To perform a right-click action, press the button on the side of the pen when selecting an item on the  
screen.  
22 Chapter 4 Navigating using touch gestures  
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The digital pen uses inherent pressure sensitivity, so you can create a bolder stroke by pressing  
harder on the screen with the digital pen. Pressure sensitivity may not be enabled or supported,  
depending on the application or program.  
To change pen settings, such as pen sensitivity, swipe from the right edge of the touch screen to  
display the charms, tap Search, and then tap the search box. In the search box, type c, and then tap  
Control Panel. Tap Hardware and Sound, tap Pen and Touch, and then follow the on-screen  
instructions.  
NOTE: For regulatory and safety information, refer to the Regulatory, Safety, and Environmental  
Notices on the HP tablet. To access this guide, tap the HP Support Assistant app on the Start  
screen, tap My Computer, and then tap User guides.  
Using the digital pen (select models only) 23  
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5 Multimedia  
Your tablet may include the following:  
Integrated speaker(s)  
Integrated microphone(s)  
Integrated webcam(s)  
Preinstalled multimedia software  
Multimedia buttons or keys  
Audio  
On your HP tablet, you can download and listen to music, stream audio content from the web  
(including radio), record audio, or mix audio and video to create multimedia. To enhance your  
listening enjoyment, attach external audio devices such as speakers or headphones.  
Adjusting the volume  
You can adjust the volume using the volume buttons.  
WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,  
earbuds, or a headset. For additional safety information, see the Regulatory, Safety and  
Environmental Notices. To access the user guides, tap the HP Support Assistant app on the Start  
screen, tap My computer, and then tap User guides.  
NOTE: Volume can also be controlled through the operating system and some programs.  
NOTE: Refer to the Getting to know your tablet on page 4 section for information on what type of  
volume controls your tablet has.  
Connecting headphones  
You can connect wired headphones to the headphone jack on your tablet. See Top on page 7.  
To connect wireless headphones to your tablet, follow the device manufacturer's instructions.  
WARNING! To reduce the risk of personal injury, lower the volume setting before putting on  
headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and  
Environmental Notices.  
Checking audio functions on the tablet  
NOTE: For best results when recording, speak directly into the microphone and record sound in a  
setting free of background noise.  
24 Chapter 5 Multimedia  
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To check the audio functions on your tablet, follow these steps:  
1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap  
the search box.  
2. In the search box, type c, and then tap Control Panel.  
3. Tap Hardware and Sound, and then tap Sound.  
When the Sound window opens, tap the Sounds tab. Under Program Events, tap any sound  
event, such as a beep or alarm and then tap Test. You should hear sound through the speakers  
or through connected headphones.  
To check the recording functions on your tablet, follow these steps:  
1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap  
the search box  
2. In the search box, type so, and then tap Sound Recorder.  
3. Tap Start Recording and speak into the microphone. Save the file to your Windows desktop.  
4. Open a multimedia program and play back the recording.  
To confirm or change the audio settings on your tablet:  
1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap  
the search box.  
2. In the search box, type c, and then tap Control Panel.  
3. Tap Hardware and Sound, and then tap Sound.  
Webcam  
Some tablets include two integrated webcams. With the preinstalled software, you can use the  
webcams to take a photo or record a video. You can preview and save the photo or video recording.  
The webcam software enables you to experiment with the following features:  
Capturing and sharing video  
Streaming video with instant message software  
Taking still photos  
For details about using the webcam, refer to the help for the app.  
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6 Power management  
NOTE: Your tablet has a power button.  
Shutting down the tablet  
CAUTION: Unsaved information is lost when the tablet shuts down.  
The shutdown command closes all open programs, including the operating system, and then turns off  
the tablet.  
Shut down the tablet when the tablet will be unused and disconnected from external power for an  
extended period  
Although you can turn off the tablet with the power button, the recommended procedure is to use the  
Windows shutdown command:  
NOTE: If the tablet is in the Sleep state, you must first exit Sleep before shutdown is possible by  
briefly pressing the power button.  
1. Save your work and close all open programs.  
2. Swipe from the right edge of the touch screen to display the charms, tap Settings, tap the  
Power icon, and then tap Shut down.  
If the tablet is unresponsive and you are unable to use the preceding shutdown procedure, try the  
following emergency procedures in the sequence provided:  
Press and hold the power button for at least 5 seconds.  
Disconnect the tablet from external power.  
Setting power options  
Using power-saving states  
Sleep is enabled at the factory.  
When Sleep is initiated, the screen clears, and your work is saved to memory.  
CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video  
playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a  
disc or an external media card.  
Initiating and exiting Sleep  
With the tablet on, you can initiate Sleep in any of the following ways:  
Briefly press the power button.  
Swipe from the right edge of the touch screen to display the charms, tap Settings, tap the  
Power icon, and then tap Sleep.  
To exit Sleep, briefly press the power button.  
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When the tablet exits Sleep, the tablet returns to the screen where you stopped working.  
NOTE: If you have set a password to be required on wakeup, you must enter your Windows  
password before the tablet will return to the screen.  
Using the power meter and power settings  
The power meter is located on the Windows desktop. The power meter allows you to quickly access  
power settings and view the remaining battery charge.  
To display the percentage of remaining battery charge and the current power plan, on the  
Windows desktop, tap the power meter icon.  
To use Power Options, or to change the power plan, tap the power meter icon, and then tap an  
item from the list. Swipe from the right edge of the touch screen to display the charms, tap  
Search, and then tap the search box. In the search box, type power, tap Settings, and then tap  
Power Options.  
Different power meter icons indicate whether the tablet is running on battery or external power. The  
icon also displays a message if the battery has reached a low or critical battery level.  
Setting password protection on wakeup  
To set the tablet to prompt for a password when the tablet exits Sleep, follow these steps:  
1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap  
the search box.  
2. In the search box, type power, tap Settings, and then tap Power Options.  
3. In the left pane, tap Require a password on wakeup.  
4. Tap Change Settings that are currently unavailable.  
5. Tap Require a password (recommended).  
NOTE: If you need to create a user account password or change your current user account  
password, tap Create or change your user account password, and then follow the on-screen  
instructions. If you do not need to create or change a user account password, go to step 5.  
6. Tap Save changes.  
Using battery power  
The tablet runs on battery power whenever it is not plugged into external AC power. Tablet battery life  
varies, depending on power management settings, running programs, display brightness, external  
devices connected to the tablet, and other factors. When the tablet is plugged into AC power, the  
battery is charged and your work is protected in case of a power outage. If the battery is charged and  
the tablet is running on external AC power, the tablet automatically switches to battery power if the  
AC adapter is disconnected on the tablet or an AC power loss occurs.  
NOTE: When you disconnect AC power, the display brightness is automatically decreased to save  
battery life. For more information, see Using external AC power on page 29.  
Factory-sealed battery  
To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check  
in HP Support Assistant. To access battery information, tap the HP Support Assistant app on the  
Start screen, and then tap Battery and performance. If Battery Check indicates that your battery  
should be replaced, contact support.  
Setting power options 27  
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Finding additional battery information  
HP Support Assistant provides the tools and information about the battery. To access battery  
information, tap the HP Support Assistant app on the Start screen, and then tap Battery and  
performance.  
Battery Check tool to test battery performance  
Information on calibration, power management, and proper care and storage to maximize battery  
life  
Information on battery types, specifications, life cycles, and capacity  
Using Battery Check  
HP Support Assistant provides information on the status of the battery installed in the tablet.  
To run Battery Check:  
1. Connect the AC adapter to the tablet.  
NOTE: The tablet must be connected to external power for Battery Check to work properly.  
2. To access battery information, tap the HP Support Assistant app on the Start screen, and then  
tap Battery and performance.  
Battery Check examines the battery and its cells to see if they are functioning properly, and then  
reports the results of the examination.  
Displaying the remaining battery charge  
Tap the power meter icon on the Windows desktop in the notification area, at the far right of the  
taskbar.  
Maximizing battery discharge time  
Battery discharge time varies depending on features you use while on battery power. Maximum  
discharge time gradually decreases as the battery storage capacity naturally degrades.  
To maximize battery discharge time, lower the brightness on the display.  
Managing low battery levels  
The information in this section describes the alerts and system responses set at the factory. Some  
low-battery alerts and system responses can be changed using Power Options. Preferences set  
using Power Options do not affect lights.  
1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap  
the search box.  
2. In the search box, type power, tap Settings, and then tap Power Options.  
Identifying low battery levels  
When a battery that is the sole power source for the tablet reaches a low or critical battery level, the  
following behavior occurs:  
On the Windows desktop, the power meter icon in the notification area shows a low or critical  
battery notification.  
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NOTE: For additional information about the power meter, see Using the power meter and  
If the tablet is on or in the Sleep state, the tablet remains briefly in the Sleep state, and then shuts  
down and loses any unsaved information.  
Resolving a low battery level  
Resolving a low battery level when external power is available  
Connect one of the following devices:  
AC adapter  
Optional docking or expansion device  
Optional power adapter purchased as an accessory from HP  
Resolving a low battery level when no power source is available  
To resolve a low battery level when no power source is available, save your work and shut down the  
tablet.  
Conserving battery power  
Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap  
the search box. In the search box, type power, tap Settings, and then tap Power Options.  
Select low power-use settings through Power Options.  
Turn off wireless and LAN connections when you are not using them.  
Disconnect unused external devices that are not plugged into an external power source.  
Stop, disable, or remove any external media cards that you are not using.  
Decrease screen brightness.  
Before you leave your work, initiate Sleep, or shut down the tablet.  
Using external AC power  
WARNING! Do not charge the tablet battery while you are onboard aircraft.  
WARNING! To reduce potential safety issues, use only the AC adapter provided with the tablet, a  
replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.  
NOTE: For information on connecting to AC power, see the Setup Instructions poster provided in  
the tablet box.  
External AC power is supplied through an approved AC adapter or an optional docking or expansion  
device.  
Connect the tablet to external AC power under any of the following conditions:  
When charging a battery  
When installing or modifying system software  
When running Disk Defragmenter  
When performing a backup or recovery  
Setting power options 29  
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When you connect the tablet to external AC power, the following events occur:  
The battery begins to charge.  
If the tablet is turned on, the power meter icon in the notification area changes appearance.  
When you disconnect external AC power, the following events occur:  
The tablet switches to battery power.  
The display brightness is automatically decreased to save battery life.  
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7 External cards and devices  
Using digital storage cards  
Digital storage cards provide secure data storage and convenient data sharing. These cards are often  
used with digital media-equipped cameras and PDAs as well as with other computers.  
To determine the digital card formats that are supported on your tablet, see the Getting to know your  
Inserting a digital card  
CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert  
a digital card.  
1. To open the access door, see Inserting and removing a SIM on page 14.  
2. Hold the card label-side up, with the connectors facing the tablet, and insert the card in the slot.  
3. Push the card to lock it.  
4. Close the access door. See Inserting and removing a SIM on page 14.  
Removing a digital card  
CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following  
procedure to safely remove the digital card.  
1. Save your information and close all programs associated with the digital card.  
2. Tap the remove hardware icon on the Windows desktop in the notification area, at the far right of  
the taskbar. Then follow the on-screen instructions.  
3. To open the access door, see Inserting and removing a SIM on page 14  
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4. Push in on the card (1), and then remove it from the slot (2).  
5. Close the access door.  
32 Chapter 7 External cards and devices  
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8 Security  
Protecting the tablet  
Standard security features provided by the Windows operating system and the HP BIOS Settings  
utility can protect your personal settings and data from a variety of risks.  
NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a  
product from being mishandled or stolen.  
NOTE: Before you send your tablet for service, back up and delete confidential files, and remove all  
password settings.  
NOTE: Some features listed in this chapter may not be available on your tablet.  
NOTE: Your tablet supports Absolute Data Protect. If your tablet is lost or stolen, it can be located  
and locked, and personal data can be deleted from a remote location. The tablet must be connected  
to the Internet.  
Tablet risk  
Security feature  
Unauthorized use of the tablet  
HP Client Security, in combination with a password or other  
authentication credential  
Unauthorized access to HP BIOS Settings and other system BIOS administrator password in HP BIOS Settings  
identification information  
Unauthorized startup from an optional external flash drive  
Unauthorized access to a Windows user account  
Unauthorized access to data  
Boot options feature in HP BIOS Settings  
Windows user password  
HP Drive Encryption software  
Windows Defender  
Using passwords  
A password is a group of characters that you choose to secure your tablet information. Several types  
of passwords can be set, depending on how you want to control access to your information.  
Passwords can be set in Windows or in HP BIOS Settings that is preinstalled on the tablet.  
Setup passwords are set in HP BIOS Settings and are managed by the system BIOS.  
Windows passwords are set only in the Windows operating system.  
Use the following tips for creating and saving passwords:  
When creating passwords, follow requirements set by the program.  
Do not use the same password for multiple applications or websites, and do not reuse your  
Windows password for any other application or website.  
Protecting the tablet 33  
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Use HP Password Manager to store all of your user names and passwords for all of your  
websites and applications. You can securely read them in the future if they cannot be  
remembered.  
Do not store passwords in a file on the tablet.  
The following tables list commonly used Windows and BIOS administrator passwords and describe  
their functions.  
Setting passwords in Windows  
Password  
Function  
Administrator password*  
Protects access to a Windows administrator-level account.  
NOTE: Setting the Windows Administrator password does  
not set the BIOS Administrator password.  
User password*  
Protects access to a Windows user account.  
*For information about setting a Windows administrator password or a Windows user password, access HP Support  
Assistant. To access HP Support Assistant, on the Start screen, tap the HP Support Assistant app.  
Setting passwords in HP BIOS Settings  
Password  
Function  
BIOS administrator password*  
Protects access to HP BIOS Settings.  
*For details on setting passwords in HP BIOS Settings, see BIOS Password on page 43.  
Using antivirus software  
When you use the tablet to access email, a network, or the Internet, you potentially expose it to  
computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause  
them to function abnormally.  
Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they  
have caused. To provide ongoing protection against newly discovered viruses, antivirus software  
must be kept up to date.  
Windows Defender, which includes antivirus features, is preinstalled on your tablet. It is strongly  
recommended that you continue to use an antivirus program in order to fully protect your tablet.  
For more information about viruses, access HP Support Assistant. To access HP Support Assistant,  
on the Start screen, tap the HP Support Assistant app.  
Using firewall software  
Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a  
software program you install on your tablet and/or network, or it can be a solution made up of both  
hardware and software.  
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There are two types of firewalls to consider:  
Host-based firewalls—Software that protects only the computer it is installed on.  
Network-based firewalls—Installed between your DSL or cable modem and your home network  
to protect all the computers on the network.  
When a firewall is installed on a system, all data sent to and from the system is monitored and  
compared with a set of user-defined security criteria. Any data that does not meet those criteria is  
blocked.  
Windows Defender is installed on your tablet.  
NOTE: Under some circumstances a firewall can block access to Internet games, interfere with  
printer or file sharing on a network, or block authorized email attachments. To permanently resolve  
the problem, reconfigure the firewall. To temporarily resolve the problem, disable the firewall, perform  
the task that you want to perform, and then reenable the firewall.  
Installing critical security updates  
CAUTION: Microsoft® sends out alerts regarding critical updates. To protect the tablet from security  
breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an  
alert.  
You can choose whether updates are installed automatically. To change the settings, on the Start  
screen, swipe from the right side of the screen, tap Search, and then tap in the search box. Type c,  
and then tap Control Panel. Tap System and Security, tap Windows Update, tap Change  
settings, and then follow the on-screen instructions.  
Using HP Client Security  
HP Client Security software is preinstalled on your tablet. This software can be accessed through the  
HP Client Security tile on the Start screen, the icon on the Windows desktop in the notification area,  
at the far right of the taskbar, and Windows Control Panel. It provides security features that help  
protect against unauthorized access to the computer, networks, and critical data. For more  
information, see the HP Client Security software Help.  
Installing critical security updates 35  
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9 Maintenance  
Cleaning your tablet  
Cleaning products  
Use the following products to safely clean and disinfect your tablet:  
Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example:  
germicidal disposable wipes. These wipes come in a variety of brand names.)  
Alcohol-free glass cleaning fluid  
Water with mild soap solution  
Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)  
Static-free cloth wipes  
CAUTION: Avoid the following cleaning products:  
Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and  
hydrocarbons, which can permanently damage the surface of the tablet.  
Fibrous materials, such as paper towels, which can scratch the tablet. Over time, dirt particles and  
cleaning agents can get trapped in the scratches.  
Cleaning procedures  
Follow the procedures in this section to safely clean your tablet.  
WARNING! To prevent electric shock or damage to components, do not attempt to clean your tablet  
while it is turned on:  
Shut down the tablet.  
Disconnect external power.  
Disconnect all powered external devices.  
CAUTION: Do not spray cleaning agents or liquids directly on any tablet surface. Liquids dripped on  
the surface can permanently damage internal components.  
Cleaning the display  
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be  
sure that the display is dry before closing the display.  
Cleaning the sides and cover  
To clean and disinfect the sides and cover, use a soft microfiber cloth or chamois moistened with one  
of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe.  
NOTE: When cleaning the cover of the tablet, use a circular motion to aid in removing dirt and  
debris.  
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Updating programs and drivers  
HP recommends that you update your programs and drivers on a regular basis with the latest  
versions. Go to http://www.hp.com/support to download the latest versions. You can also register to  
receive automatic update notifications when they become available.  
Using SoftPaq Download Manager  
HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for  
HP business computers without requiring the SoftPaq number. Using this tool, you can easily search  
for SoftPaqs, and then download and unpack them.  
SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a published  
database file containing computer model and SoftPaq information. SoftPaq Download Manager  
allows you to specify one or more computer models to determine which SoftPaqs are available for  
download.  
SoftPaq Download Manager checks the HP FTP site for updates to the database and software. If  
updates are found, they are downloaded and applied automatically.  
SoftPaq Download Manager is available on the HP website. To use SoftPaq Download Manager to  
download SoftPaqs, you must first download and install the program. Go to the HP website at  
http://www.hp.com/go/sdm, and then follow the instructions to download and install SoftPaq  
Download Manager.  
To download SoftPaqs:  
1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap  
the search box.  
2. In the search box, type softpaq, and then tap HP SoftPaq Download Manager. Follow the  
instructions to download SoftPaqs.  
NOTE: If prompted by User Account Control, tap Yes.  
Updating programs and drivers 37  
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10 Backup and recovery  
To protect your information, use Windows backup and restore utilities to back up individual files and  
folders, back up your entire hard drive, create system repair media (select models only) by using an  
optional external flash drive, or an optional external optical drive, or create system restore points. In  
case of system failure, you can use the backup files to restore the contents of your tablet.  
1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap  
the search box.  
2. In the search box, type restore, tap Settings, and then select from the list of displayed  
options.  
NOTE: For detailed instructions on various backup and restore options, perform a search for these  
topics in HP Support Assistant. To access HP Support Assistant, on the Start screen, tap the HP  
Support Assistant app.  
In case of system instability, HP recommends that you print the recovery procedures and save them  
for later use.  
NOTE: Windows includes the User Account Control feature to improve the security of your tablet.  
You may be prompted for your permission or password for tasks such as installing software, running  
utilities, or changing Windows settings. Refer to HP Support Assistant. To access HP Support  
Assistant on the Start screen, tap the HP Support Assistant app, or swipe from the right edge of the  
touch screen to display the charms, tap Search, and then tap the search box. In the search box, type  
HP, and then tap HP Support Assistant.  
Backing up your information  
Recovery after a system failure is as good as your most recent backup. You should create system  
repair media and your initial backup immediately after initial system setup. As you add new software  
and data files, you should continue to back up your system on a regular basis to maintain a  
reasonably current backup. The system repair media (select models only) are used to start up (boot)  
the tablet and repair the operating system in case of system instability or failure. Your initial and  
subsequent backups allow you to restore your data and settings if a failure occurs.  
1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap  
the search box.  
2. In the search box, type backup, tap Settings, and then tap Save backup copies of your files  
with File History.  
You can back up your information to an optional external flash drive.  
Note the following when backing up:  
Store personal files in the Documents library, and back it up regularly.  
Back up templates that are stored in their associated programs.  
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot  
of your settings. The screen shot can be a time-saver if you have to reset your preferences.  
To create a backup using Backup and Restore:  
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NOTE: Be sure that the tablet is connected to AC power before you start the backup process.  
NOTE: The backup process may take over an hour, depending on file size and the speed of the  
tablet.  
1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap  
the search box.  
2. In the search box, type recovery, tap Settings, and then select from the list of displayed  
options.  
3. Follow the on-screen instructions to set up your backup, create a system image (select models  
only), or create system repair media (select models only).  
Performing a system recovery  
In case of system failure or instability, you can use Windows Recovery to recover information you  
have previously backed up. Swipe from the right edge of the touch screen to display the charms, tap  
Search, and then tap the search box. In the search box, type recovery, tap Settings, and then  
select from the displayed options:  
NOTE: If you are unable to boot (start up) your tablet and you cannot use the system repair media  
you previously created (select models only), contact support.  
Using f11 recovery tools  
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files  
that you have created and any software that you have installed on the tablet are permanently  
removed. The f11 recovery tool reinstalls the operating system, drivers, Windows updates, and  
language packs that were installed at the factory. All other software applications must be downloaded  
from HP.com or the Windows Store.  
NOTE: An external keyboard, mouse, and external flash drive may be required to perform this  
procedure.  
To recover the original hard drive image using f11:  
1. If possible, back up all personal files.  
2. If possible, check for the presence of the HP Recovery partition: Swipe from the right edge of the  
touch screen, tap Search, and then tap the search box. Type c, and then tap Computer.  
NOTE: If the HP Recovery partition is not listed, see Changing the boot device order  
3. If the HP Recovery partition is listed, shut down the tablet.  
4. Press and hold the volume down button and the power button simultaneously to turn on the  
tablet and display the Startup menu.  
5. Tap F11 HP Recovery, and then follow the on-screen instructions.  
Changing the boot device order  
To change the boot order so that you can boot from an external device:  
Performing a system recovery 39  
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NOTE: An external flash drive is required to perform this procedure.  
1. If possible, back up all personal files.  
2. Shut down the tablet.  
3. Connect the external flash drive.  
4. Press and hold the volume down button and the power button simultaneously to turn on the  
tablet and display the Startup menu.  
5. Tap F9 Boot Options.  
6. Select the external flash drive as the boot device.  
7. Restart the tablet.  
Using Windows Refresh for quick and easy recovery  
When your tablet is not working properly and you need to regain system stability, the Windows  
Refresh option allows you to start fresh and keep what is important to you.  
IMPORTANT: Refresh removes any traditional applications that were not originally installed on the  
system at the factory.  
NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a  
quick way to see what you might need to reinstall. See HP Support Assistant for instructions on  
reinstalling traditional applications. To access HP Support Assistant on the start screen, tap the HP  
Support Assistant app.  
NOTE: You may be prompted for your permission or password when using Refresh. See HP  
Support Assistant for more information.  
To start Refresh:  
1. Swipe from the right edge of the touch screen to display the charms, and then tap Settings.  
2. Tap Change PC settings in the bottom-right corner of the screen, and then tap General from  
the PC settings screen.  
3. Scroll down the right side, and under Refresh your PC without affecting your files, tap Get  
started.  
4. Then follow the on-screen instructions.  
Remove everything and reinstall Windows  
Sometimes you want to perform detailed reformatting of your tablet, or you want to remove personal  
information before you give away or recycle your tablet. The process described in this section  
provides a speedy, simple way to return the tablet to its original state. This option removes all  
personal data, apps, and settings from your tablet, and reinstalls Windows.  
IMPORTANT: This option does not provide backups of your information. Before using this option,  
back up any personal information you wish to retain.  
You can initiate this option on the Start screen.  
40 Chapter 10 Backup and recovery  
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To use the Start screen:  
1. Swipe from the right edge of the touch screen to display the charms, and then tap Settings.  
2. Tap Change PC settings in the bottom-right corner of the screen, and then tap General from  
the PC settings screen.  
3. Scroll down the right side. Under Remove everything and reinstall Windows, tap Get started,  
and then follow the on-screen instructions.  
Performing a system recovery 41  
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11 HP BIOS Settings  
Using HP BIOS Settings  
HP BIOS Settings controls communication between all the input and output devices on the system  
(such as disk drives, display, keyboard, mouse, and printer). HP BIOS Settings includes settings for  
the types of devices installed, the startup sequence of the tablet, and the amount of system and  
extended memory.  
NOTE: Use extreme care when making changes in HP BIOS Settings. Errors can prevent the tablet  
from operating properly.  
Starting HP BIOS Settings  
To start HP BIOS Settings, follow these steps:  
1. Swipe from the right edge of the touch screen, tap Search, and then tap the search box.  
2. In the search box, type c, tap Control Panel, tap System and Security, scroll down, and then  
tap HP BIOS Settings.  
3. To make changes if a BIOS password has been set, enter the BIOS password, and then tap  
Finish.  
4. To view system settings in read-only mode, tap Cancel.  
View Information  
Information is displayed about your tablet, including product information, processor, memory, BIOS,  
system board, warranty date, and serial numbers.  
BIOS Settings  
Boot options  
If you have entered the BIOS Administrator password correctly, you can change the following  
settings:  
Item  
Description  
Tap on or off.  
Tap on or off.  
Ethernet Boot  
USB Device Boot  
Tap Apply to apply the changes you have made on this page, or tap Cancel to close the app.  
Device configurations  
If you have entered the BIOS Administrator password correctly, you can change the following  
settings:  
42 Chapter 11 HP BIOS Settings  
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Item  
Description  
Tap on or off.  
Tap on or off.  
Shutdown on battery  
Secure Boot  
Boot Order  
Use the arrow keys on an external keyboard or drag the boot devices to arrange.  
Options vary depending on whether the tablet is connected to an external dock or  
network.  
Tap Apply to apply the changes you have made on this page, or tap Cancel to close the app.  
BIOS Password  
You can change the current BIOS password or create a new password if one has not been set. The  
supported BIOS policy is displayed.  
CAUTION: If you have lost or forgotten the BIOS password, contact support.  
1. Enter a new password, and then enter it again to confirm it.  
2. Tap Apply to save the password, or tap Cancel to close the app.  
Updating the BIOS  
Updated versions of the BIOS may be available on the HP website.  
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.  
Some download packages contain a file named Readme.txt, which contains information regarding  
installing and troubleshooting the file.  
Determining the BIOS version  
To determine whether available BIOS updates contain later BIOS versions than those currently  
installed on the tablet, you need to know the version of the system BIOS currently installed.  
To display BIOS version information (also known as ROM date and System BIOS), see Using HP  
Using HP BIOS Settings 43  
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12 Support  
Contacting support  
If the information provided in this user guide or HP Support Assistant does not address your  
questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For  
Here you can:  
Chat online with an HP technician.  
NOTE: When support chat is not available in a particular language, it is available in English.  
Email support.  
Find support telephone numbers.  
Locate an HP service center.  
44 Chapter 12 Support  
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13 Specifications  
Input power  
The power information in this section may be helpful if you plan to travel internationally with the tablet.  
The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC  
power source must be rated at 100–240 V, 50–60 Hz. Although the tablet can be powered from a  
standalone DC power source, it should be powered only with an AC adapter or a DC power source  
supplied and approved by HP for use with this tablet.  
The tablet can operate on DC power within the following specifications.  
Input Power  
Rating  
Operating voltage and current  
6.4 to 9 V DC @ 1.5A to 1.1A – 10W  
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not  
exceeding 240 V rms.  
NOTE: The tablet operating voltage and current can be found on the system regulatory label.  
Operating environment  
Factor  
Metric  
U.S.  
Temperature  
Operating (writing to optical disc)  
Nonoperating  
5°C to 35°C  
41°F to 95°F  
-4°F to 140°F  
-20°C to 60°C  
Relative humidity (noncondensing)  
Operating  
10% to 90%  
5% to 95%  
10% to 90%  
5% to 95%  
Nonoperating  
Maximum altitude (unpressurized)  
Operating  
-15 m to 3,048 m  
-15 m to 12,192 m  
-50 ft to 10,000 ft  
-50 ft to 40,000 ft  
Nonoperating  
Input power 45  
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A Traveling with the tablet  
For best results, follow these traveling and shipping tips:  
Prepare the tablet for traveling or shipping:  
Back up your information.  
Remove all external media cards, such as digital cards.  
CAUTION: To reduce the risk of damage to the tablet, damage to a drive, or loss of  
information, remove the media from a drive before shipping, storing, or traveling with a  
drive.  
Turn off and then disconnect all external devices.  
Shut down the tablet.  
Take along a backup of your information. Keep the backup separate from the tablet.  
When traveling by air, carry the tablet as hand luggage; do not check it in with the rest of your  
bags.  
CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields  
include airport walk-through devices and security wands. Airport conveyer belts and similar  
security devices that check carry-on baggage use X-rays instead of magnetism and do not  
damage drives.  
In-flight tablet use is at the discretion of the airline. If you plan to use the tablet during a flight,  
check with the airline in advance.  
If you are shipping the tablet, use suitable protective packaging and label the package  
“FRAGILE.”  
If the tablet has a wireless device installed, such as an 802.11b/g device, a Global System for  
Mobile Communications (GSM) device, or a General Packet Radio Service (GPRS) device, the  
use of these devices may be restricted in some environments. Such restrictions may apply  
onboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of  
the policy that applies to the use of a particular device, ask for authorization to use it before you  
turn it on.  
If you are traveling internationally, follow these suggestions:  
Check the computer-related customs regulations for each country or region on your  
itinerary.  
Check the power cord and adapter requirements for each location in which you plan to use  
the tablet. Voltage, frequency, and plug configurations vary.  
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not  
attempt to power the tablet with a voltage converter kit sold for appliances.  
46 Appendix A Traveling with the tablet  
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B Electrostatic discharge  
Electrostatic discharge is the release of static electricity when two objects come into contact—for  
example, the shock you receive when you walk across the carpet and touch a metal door knob.  
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic  
components. To prevent damage to the tablet, damage to a drive, or loss of information, observe  
these precautions:  
If removal or installation instructions direct you to unplug the tablet, unplug it after being properly  
grounded and before removing a cover.  
Keep components in their electrostatic-safe containers until you are ready to install them.  
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.  
Use nonmagnetic tools.  
Before handling components, discharge static electricity by touching an unpainted metal surface  
of the component.  
If you remove a component, place it in an electrostatic-safe container.  
If you need more information about static electricity or assistance with component removal or  
installation, contact HP support.  
47  
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Index  
A
D
low battery level 28  
administrator password 34  
ambient light sensor, identifying  
antivirus software 34  
audio functions, checking 24  
audio-in (microphone) jack,  
device configurations 42  
digital card  
M
Micro SD Card Reader,  
identifying  
Micro SD/SIM slot, identifying  
microphone (audio-in) jack,  
identifying  
inserting 31  
removing 31  
supported formats 31  
docking connector, identifying  
drive media 26  
identifying  
audio-out (headphone) jack,  
identifying  
N
E
NFC tapping area  
B
edge-swipe gestures 19, 20  
electrostatic discharge 47  
external AC power, using 29  
Backup and Restore 38  
battery  
O
operating environment 45  
conserving power 29  
discharging 28  
displaying remaining charge  
F
P
f11 recovery 39  
firewall software 34  
password protection on wakeup  
low battery levels 28  
Battery Check 28  
battery information, finding 28  
battery power 27  
BIOS  
passwords  
administrator 34  
BIOS 43  
user 34  
pinching touch screen gesture 18  
power  
G
GPS 15  
H
hard drive recovery 39  
determining version 43  
password 43  
updating 43  
headphone (audio-out) jack  
HP Client Security 35  
HP Mobile Broadband, disabled  
battery 27  
conserving 29  
options 26  
Bluetooth device 11, 16  
boot options 42  
buttons  
power button 26  
I
identifying  
power 7, 26  
volume 24  
input power 45  
Internet connection setup 12  
power-saving states 26  
product name and number,  
tablet  
C
J
public WLAN connection 13  
caring for your tablet 36  
checking audio functions 24  
cleaning your tablet 36  
components  
jacks  
audio-in (microphone)  
audio-out (headphone)  
R
readable media 26  
recovery 40  
recovery partition 39  
recycle 40  
refresh 40  
regulatory information  
bottom  
K
front  
rear  
top  
keys  
volume 24  
connecting to a WLAN 13  
conservation, power 29  
corporate WLAN connection 13  
critical battery level 26  
L
remove everything and reinstall  
Windows 40  
labels  
serial number  
left-edge swipe 20  
critical updates, software 35  
48 Index  
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reset  
steps 40  
V
volume  
tablet 40  
adjusting 24  
restoring the hard drive 39  
right-edge swipe 19  
buttons 24  
keys 24  
S
W
security, wireless 13  
warranty period  
webcam 4, 25  
Windows  
serial number  
setting  
password protection on  
wakeup 27  
Refresh 40  
reinstall 40  
power options 26  
setup of WLAN 12  
shutdown 26  
remove everything and reinstall  
option 40  
reset 40  
SIM, inserting 14  
Sleep  
Windows button, identifying  
wireless antennas, identifying  
exiting 26  
initiating 26  
wireless certification information  
slots, micro SD/SIM, identifying  
SoftPaqs, downloading 37  
software  
wireless controls, operating  
system 11  
wireless network (WLAN)  
connecting 13  
antivirus 34  
critical updates 35  
firewall 34  
corporate WLAN connection  
speakers, identifying  
switch, autorotate, identifying  
system information 42  
equipment needed 12  
functional range 14  
public WLAN connection 13  
security 13  
T
using 11  
tablet reset 40  
WLAN  
tablet, traveling 46  
top-edge swipe 20  
touch screen gestures 19, 20  
antennas, identifying  
device 11  
writable media 26  
WWAN  
edge-swipe gestures 19, 20  
one-finger slide 17  
pinch 18  
antennas, identifying  
device 14  
pinching 18  
rotating 19  
Z
scrolling 18  
zooming touch screen gesture 18  
tapping 17  
touch screen, using 17  
traveling with the tablet 46  
turning off the tablet 26  
U
unresponsive system 26  
user password 34  
using  
external AC power 29  
power-saving states 26  
Index 49  
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