HP Hewlett Packard Portable Media Storage WDBW2A0020HBK NESN User Manual

HP SimpleSave  
Desktop Hard Drive  
User Manual  
SimpleSave  
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HP SIMPLESAVE DESKTOP HARD DRIVE  
USER MANUAL  
Getting Started  
1
Thank you for selecting the HP SimpleSave Desktop Hard Drive. It is an external hard  
drive with a large capacity designed to quickly and easily store and transfer media  
files such as digital photos, music, video, and other important files.  
The HP SimpleSave Desktop Hard Drive connects and disconnects easily from a  
USB 2.0 or USB 1.1 connector on the front or back of most computers.  
This drive comes with HP SimpleSavebackup software that is compatible with most  
Microsoft® Windows® operating systems.  
Kit Contents  
HP SimpleSave Desktop Hard Drive  
USB cable  
AC adapter  
Quick Install Guide  
USB Cable  
AC Adapter*  
HP SimpleSave Desktop Hard Drive  
Quick Install Guide  
1
2
4
5
3
1
2
4
5
3
or  
1 USA, Japan, Taiwan, Brazil,  
Mexico, Colombia  
2 Europe, Korea, Brazil, Chile  
3 United Kingdom  
4 China  
5 Australia, New Zealand,  
Argentina  
1 USA, Japan, Taiwan, Brazil,  
Mexico, Colombia  
2 Europe, Korea, Brazil, Chile  
3 United Kingdom  
4 China  
5 Australia, New Zealand,  
Argentina  
Global AC adapter configurations*  
GETTING STARTED – 1  
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HP SIMPLESAVE DESKTOP HARD DRIVE  
USER MANUAL  
Compatibility  
An available USB port  
One of the following operating systems:  
®
Windows 7  
Windows Vista  
Windows XP  
®
Note: Compatibility may vary depending on user’s hardware configuration and operating system. HP SimpleSave  
drives and software only support Windows.  
Important: For highest performance and reliability, it is recommended that you  
install the latest updates and service pack (SP). Go to the Start menu and select  
Windows Update.  
Handling Precautions  
These drives are precision instruments and must be handled with care during  
unpacking and installation. Drives may be damaged by rough handling, shock, or  
vibration. Be aware of the following precautions when unpacking and installing your  
external storage product:  
Do not drop or jolt the device.  
Do not move the device during activity.  
To allow proper ventilation, do not block air slots located on the underside, top, or  
rear of the enclosure. Do not stack any objects on top of the device that may block  
ventilation.  
Do not attempt to open the drive’s case. This action voids the warranty.  
Do not remove any cables or power cords without properly disconnecting the  
drive through the operating system.  
GETTING STARTED – 2  
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HP SIMPLESAVE DESKTOP HARD DRIVE  
USER MANUAL  
About Your HP SimpleSave Drive  
Features  
2
USB 2.0  
LED  
LED  
The power/activity LED is located on the front of the device.  
USB 2.0 Interface  
Hi-Speed USB (USB 2.0) supports data transfer rates up to 480 Mb/s. USB 2.0 is  
backward-compatible with USB 1.1. Connection to a USB 1.1 port transfers data at  
USB 1.1 speed (up to 1.5 Mb/s).  
ABOUT YOUR HP SIMPLESAVE DRIVE – 3  
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HP SIMPLESAVE DESKTOP HARD DRIVE  
USER MANUAL  
HP SimpleSave Backup Software  
HP SimpleSave runs directly from your HP SimpleSave drive.  
Easily back up all of your digital music, photo, video, recorded TV, gaming, or  
other data files.  
Easily restore any or all of your backed up files.  
Automatically backs up changes whenever the computer is idle for 5 minutes.  
Can be used to back up multiple computers.  
Drive Format  
This device is preformatted for the NTFS file system. This file system supports media  
files that are larger than 4 GB.  
Some computers use the FAT32 file system to organize files on the computer. This  
system is supported under Windows XP. With FAT32, a single file is limited in size to  
4 GB. This may create a problem when you are creating backup files. If you need to  
use this device on a computer that requires FAT32, you need to reformat the drive.  
Reformatting the Drive for FAT32  
Important: Reformatting the drive erases all its contents. If you have already saved  
files on the drive, be sure to back them up before reformatting.  
1. Double-click the My Computer icon.  
2. Click the Removable Disk icon. A message appears asking you if you want to  
format the drive. Click Yes.  
3. Click Full in the Format type area of the Format window. You can also enter a  
label for the drive at this time.  
4. Click Start.  
5. Click OK. Formatting can take longer than 60 minutes. Do not disconnect the  
drive during the procedure.  
6. When formatting is complete, click Close and then click OK.  
ABOUT YOUR HP SIMPLESAVE DRIVE – 4  
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USER MANUAL  
Connecting the Device  
3
2
4
3
1
1. Turn on your computer.  
2. Connect the drive’s power cord and USB cable as shown.  
3. You may have to wait up to a full minute for your computer to configure your  
HP SimpleSave drive the first time it’s connected to your computer. You may see  
several installation messages appear on the screen as your computer sets up your  
HP SimpleSave drive for the first time. You will not see these installation  
messages the next time you plug in your HP SimpleSave drive.  
The HP SimpleSave Backup Software automatically starts each time you plug in  
your HP SimpleSave drive.  
If HP SimpleSave software does not automatically start:  
1. Click Computer (Windows Vista) or My Computer (Windows XP) to navigate  
to your HP SimpleSave drive.  
2. Double-click the HP SimpleSave application icon.  
CONNECTING THE DEVICE – 5  
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HP SIMPLESAVE DESKTOP HARD DRIVE  
USER MANUAL  
Turning Off/Disconnecting the Device  
4
The drive automatically powers off and on with the computer.  
Important: To prevent data loss, close all active windows and applications before  
shutting down the drive.  
You may also follow these steps to safely turn off the drive without powering down the  
computer:  
Right-click the Safely Remove Hardware icon  
in your system tray and select  
Safely Remove Hardware. You may hear the drive power down before the Power  
LED turns off. The drive is now shut down properly, and you may disconnect the drive  
safely.  
TURNING OFF/DISCONNECTING THE DEVICE – 6  
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HP SIMPLESAVE DESKTOP HARD DRIVE  
USER MANUAL  
Troubleshooting  
5  
Drive does not appear on my computer  
Try the following solutions in the order listed:  
1. Check to see if the drive is on. The power LED on the front of the drive should be  
lit.  
2. Check that the USB cable is securely and properly connected to the drive and the  
USB connector on the computer.  
3. While the computer is turned on, unplug the USB cable. Wait 10 seconds, and  
then reconnect the USB cable.  
4. See if the computer is recognizing the USB port you are using by checking in the  
Device Manager window. See the documentation that came with your computer  
for more information.  
A message appears that states I have a high-speed device connected to a  
low-speed port (Windows XP)  
This is normal. Windows XP displays a message that you have connected your USB  
2.0 drive to a USB 1.1 port. You will not have the high-speed capabilities that you  
would have using a USB 2.0 port.  
Data transfer rate seems slow with my USB 2.0 adapter card  
The drive operates as fast as the host adapter card allows (up to the maximum burst  
rate of 480 Mb/s). If you are having performance issues, make sure that the USB 2.0  
card drivers are the most current available and are installed properly.  
HP SimpleSave backup software is not working  
Please see the HP SimpleSave Backup Software User Manual located on the drive.  
I have reformatted my drive and/or need to reinstall HP SimpleSave  
backup software  
You can reinstall HP SimpleSave backup software after downloading it from  
Write Cache Enable does not stay enabled  
For protection of your data, Write Cache Enable is turned off. For more information,  
Administrator privilege for installing software  
Depending on your operating system, you may need to be logged on as the  
administrator to install software. See the Windows Help files or the documentation  
that came with your computer.  
TROUBLESHOOTING – 7  
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USER MANUAL  
Appendix  
Regulatory Compliance  
6
FCC Class B Information  
This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC  
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This  
unit generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in  
a particular installation. Any changes or modifications not expressly approved by the manufacturer could void the user's authority  
to operate this equipment.  
ICES/NMB-003 Compliance  
Cet appareil de la classe B est conforme à la norme NMB-003 du Canada.  
This device complies with Canadian ICES-003 Class B.  
Safety Compliance  
Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of Information Technology Equipment.  
Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1 : Sûreté d'équipement de technologie de  
l'information.  
This product is intended to be supplied by a listed limited power source, double insulated, or direct plug-in power unit marked  
“Class 2.”  
CE Compliance For Europe  
Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union,  
including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in  
accordance with the applicable directives has been made and is on file at Western Digital Europe.  
GS Mark (Germany only)  
Machine noise - regulation 3. GPSGV: Unless declared otherwise, the highest level of sound pressure from this product is  
70db(A) or less, per EN ISO 7779. Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt  
70 db(A) oder weniger gemäß EN ISO 7779, falls nicht anders gekennzeichnet oder spezifiziert.  
VCCI Notice (Japan only)  
This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) from information  
technology equipment. If this is used near a radio or television receiver in a domestic environment, it may cause radio  
interference. Install and use the equipment according to the instruction manual.  
KCC Notice (Republic of Korea only)  
Class B Device 1 Please note that this device has been approved for non-business purposes and may be used in any  
environment, including residential areas.  
APPENDIX – 8  
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HP SIMPLESAVE DESKTOP HARD DRIVE  
USER MANUAL  
Warranty Information  
Obtaining Service  
Hewlett-Packard (HP) values your business and always attempts to provide you the very best of service. If this HP Branded  
Product requires maintenance, either contact the dealer from whom you originally purchased the HP Branded Product or visit  
Authorization (RMA). If it is determined that the HP Branded Product may be defective, you will be given an RMA number and  
instructions for product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned  
to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the  
address provided on your return paperwork. Your original box and packaging materials should be kept for storing or shipping  
your HP Branded Product. HP or its authorized service providers shall have no liability for lost data regardless of the cause,  
recovery of lost data, or data contained in any product placed in its possession.  
Limited Warranty  
The manufacturer warrants that the HP Branded Product, in the course of its normal use, will for the term defined below, be free  
from defects in material and workmanship and will conform to the manufacturer's specification therefor. The term of your limited  
warranty depends on the country in which your HP Branded Product was purchased. The term of your limited warranty is for 2  
years in the North, South and Central America region, 2 years in the Europe, the Middle East and Africa region, and 2 years in  
the Asia Pacific region, unless otherwise required by law. The term of your limited warranty period shall commence on the  
purchase date appearing on your purchase receipt. HP and the manufacturer shall have no liability for any HP Branded Product  
returned if the manufacturer determines that the product was stolen from HP or the manufacturer or that the asserted defect a)  
is not present, b) cannot reasonably be rectified because of damage occurring before the manufacturer receives the HP  
Branded Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and  
opening or removing external enclosures, unless the product is on the list of limited user-serviceable products and the specific  
while in the possession of someone other than the manufacturer. Subject to the limitations specified above, your sole and  
exclusive warranty shall be, during the period of warranty specified above and at the manufacturer’s option, the repair or  
replacement of the HP Branded Product. The foregoing warranty of the manufacturer shall extend to repaired or replaced HP  
Branded Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment  
of a repaired or replaced product, whichever is longer.  
The foregoing limited warranty is the manufacturer’s sole warranty and is applicable only to products sold as new. The remedies  
provided herein are in lieu of a) any and all other remedies and warranties, whether expressed, implied or statutory, including but  
not limited to, any implied warranty of merchantability or fitness for a particular purpose, and b) any and all obligations and  
liabilities of the manufacturer for damages including, but not limited to accidental, consequential, or special damages, or any  
financial loss, lost profits or expenses, or lost data arising out of or in connection with the purchase, use, or performance of the  
HP Branded Product, even if HP or the manufacturer has been advised of the possibility of such damages. In the United States,  
some states do not allow exclusion or limitations of incidental or consequential damages, so the limitations above may not apply  
to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Western  
Digital is the manufacturer of this HP Branded Product on behalf of HP.  
Hewlett-Packard Company  
P.O. Box 4010  
Cupertino, CA 95015-4010 U.S.A.  
The only warranties for HP-branded products and services are set forth in the express warranty statements  
accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.  
Neither HP nor the manufacturer shall be liable for technical or editorial errors or omissions contained herein.  
Neither HP nor the manufacturer assume any responsibility for the use or reliability of its software on equipment that is  
not furnished by HP or the manufacturer.  
No part of this document may be photocopied, reproduced, or translated to another language without the prior written  
consent of the manufacturer.  
© 2010 Hewlett-Packard Development Company, L.P.  
HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other  
than those permitted by copyright law.  
The information in this document is subject to change without notice.  
4779-705027-A02 Aug 2010  
APPENDIX – 9  
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