HP Photosmart A430 series
User Guide
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Model Number. The Regulatory Model
Number for the product is
VCVRA-0501. This regulatory number
should not be confused with the
marketing name (HP Photosmart A430
series) or product number (Q7031A).
Copyrights and trademarks
© 2006 Hewlett-Packard Development
Company, L.P.
Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
Environmental statements
For Environmental Stewardship
information, see the electronic Help.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of Hewlett-Packard,
except as allowed under copyright
laws.
The only warranties for HP products
and services are set forth in the express
warranty statements accompanying
such products and services. Nothing
herein should be construed as
constituting an additional warranty. HP
shall not be liable for technical or
editorial errors or omissions contained
herein.
Trademarks
HP, the HP logo, and Photosmart are
property of Hewlett-Packard
Development Company, L.P.
The Secure Digital logo is a trademark
of the SD Association.
Microsoft and Windows are registered
trademarks of Microsoft Corporation.
Mac, the Mac logo, and Macintosh are
registered trademarks of Apple
Computer, Inc.
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and
any use of such marks by Hewlett-
Packard Company is under license.
PictBridge and the PictBridge logo are
trademarks of the Camera & Imaging
Products Association (CIPA).
Other brands and their products are
trademarks or registered trademarks of
their respective holders.
The embedded software in the printer is
based in part on the work of the
Independent JPEG Group.
The copyrights to certain photos within
this document are retained by the
original owners.
Regulatory model
identification number
VCVRA-0501
For regulatory identification purposes,
the product is assigned a Regulatory
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Contents
Welcome.................................................................................................................3
Photo printing overview......................................................................................13
Paper basics........................................................................................................15
Print basics..........................................................................................................17
Special projects...................................................................................................21
Print from other devices.....................................................................................23
About HP Photosmart Essential, HP Photosmart Premier, HP Photosmart
Maintain and transport the printer.....................................................................27
Automatically clean the print cartridge ..........................................................29
HP Photosmart A430 series User Guide
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Troubleshooting..................................................................................................35
Specifications .....................................................................................................47
10 HP support ..........................................................................................................51
HP Photosmart A430 series menus...................................................................55
Index............................................................................................................................57
2
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Welcome
1
Thank you for your HP Photosmart purchase! This HP Photosmart series is an innovative
pairing of camera and printer in one easy-to-use device. The printer uses HP Real Life
technologies, such as red-eye removal, to make it easy for you to get better prints with
or without a computer.
Note In this guide, references to the printer mean the part of the HP Photosmart
series other than the camera.
Here are some neat things you can do with your new printer:
View photos on TV
Apply Photo Fix techniques
Print panoramas
Print passport photos
Print borderless photos without using
a computer
Get creative by adding a decorative
border
See To add a border.
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3
Chapter 1
Find more information
Your new HP Photosmart A430 series comes with the following documentation:
●
●
Quick Start Guide: The setup instructions that explain how to set up the printer and
camera, and install the HP Photosmart software. Read this document first.
Printer User Guide: The printer User Guide is the book you are reading. This guide
describes the basic features of the printer, explains how to use the printer without
connecting it to a computer, and contains hardware troubleshooting information.
Electronic Help: The electronic Help describes how to use the printer with a
computer and contains software troubleshooting information.
Camera User Guide: This documentation explains how to use the camera to take
pictures and includes troubleshooting and maintenance information. The camera
documentation is provided in electronic format and can be found in one of the
following locations, depending on where you purchased the camera and if you
purchased it separately or not:
●
●
–
Europe, the Middle East, Africa, or Latin America: If you purchased the camera
and printer as a combined product, the camera User Guide is provided on
the HP Photosmart User Guide CD included with your combined product. If
you purchased the camera separately, the camera User Guide is provided on
the HP Photosmart software CD included with your camera. See the printed
camera Quick Start Guide that came with your camera for specific instructions
on how to access the camera User Guide on the CD.
–
North America: If you purchased the camera and printer as a combined product,
the camera User Guide is provided on the HP Photosmart software CD
included with your combined product. If you purchased the camera separately,
the camera User Guide is provided on the HP Photosmart software CD that
came with your camera. See the printed Quick Start Guide that came with your
camera for specific instructions on how to access the camera User Guide on
the CD.
●
Camera Help Menu: The Help menu on the camera lets you read helpful printing
tips and information about basic printer features right on the camera screen. For
may vary when the camera is not docked on the printer.
After you have installed the HP Photosmart software on your computer, you can view
the electronic Help on your computer:
●
Windows: From the Start menu, select Programs or All Programs, point to HP,
HP Photosmart A430 series, and then click Photosmart Help.
Mac: Choose Help, Mac Help in the Finder, and then choose Library,
HP Photosmart Printer Help.
●
Printer parts
This section gives an overview of the parts of your printer, and provides references to
sections where the parts and functions are described in more detail.
4
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Front view (closed)
1
2
3
Control panel: Control the basic functions of the printer from here.
Camera dock cover: Open this to dock the camera on the printer.
Output tray (closed): Open this to print or to connect a PictBridge-certified digital camera or
the optional HP Bluetooth wireless printer adapter to the camera port on the front of the printer.
It should also be open if you want to use the remote control with the printer.
Front view (open)
1
Input tray: Load paper here. Open the output tray first. The input tray opens automatically
when you open the output tray. To close the input tray you must close the output tray first.
2
3
4
5
Input tray extension: Pull out to support paper.
Paper-width guide: Move to the width of the current paper to position the paper properly.
Print cartridge door: Open to insert or remove the HP 110 Tri-color Inkjet print cartridge.
Output tray (open): The printer deposits prints here. The input tray opens automatically when
you open the output tray.
6
7
IR sensor: Detects remote control communication to television.
Camera port: Connect either a PictBridge-certified digital camera to this port or the optional
HP Bluetooth wireless printer adapter.
8
Handle: Extend to carry the printer.
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Chapter 1
Rear of printer
1
2
3
USB port: Connect the printer to a computer using the supplied USB cable here.
Video port: Connect the video cable here to use the printer with a television to view photos.
Power cord connection: Connect the power cord here.
Control panel
1
On: Press to turn the printer on or off. If you have a camera docked on the printer, this button
will turn it off/on also.
2
3
Save: Press to transfer photos from the docked camera to a connected computer.
4
5
Print: Press to print the current photo. Each additional press prints the same photo again.
4–way arrow button: Press the 4–way arrow button to scroll through photos, or to navigate
the menus. Press Menu/OK to open/close a menu option or to select a photo.
6
Zoom: Press Zoom + to enter Zoom mode. Each subsequent press increases the
magnification of the image. Pressing Zoom + when viewing thumbnails displays the current
photo at full size. Pressing Zoom - when viewing a zoomed image decreases the zoom level.
Pressing Zoom - when viewing a photo at full size lets you view several photos at the same
time as thumbnails.
7
8
Cancel: Press to stop a print action.
TV: Press to toggle between viewing photos on an attached television monitor or on the
camera image display. The printer must be connected to a television with the supplied video
cable. You cannot print or save a video frame.
6
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Indicator lights
1
Printer battery light: Solid green if the optional battery is installed and fully charged, flashing
if the battery is charging.
2
3
4
On light: Solid green if the printer is on, flashing if the printer is turning on or off.
Photo Fix light: Solid green if Photo Fix is turned on.
Status light: Flashing red if there is an error or if some user action is required. An error
message on the camera image display describes the problem.
5
6
7
Print light: Solid green if the printer is ready to print, pulsing green if the printer is busy printing.
Video status light: Solid green if you are viewing photos on a connected television monitor.
Camera battery light: Solid green if the camera battery is charged, flashing if the battery is
charging. If you dock a fully charged camera, the camera battery light is off.
Photo summary screen
1
HP Photosmart Share status: Displays the number of photos (if any) selected for distribution
using HP Photosmart Share. For more information, see the camera User Guide.
2
DPOF print status: Displays the number of photos already selected on the camera for DPOF
(Digital Print Order Format) printing.
3
4
5
Camera battery indicator: Displays the charge levels of the camera batteries.
Camera memory card: Displays when a memory card is installed in the camera.
Printer battery indicator: Displays the charge level of the optional HP Photosmart Internal
Battery, if installed.
6
Navigation arrows: These arrows indicate there are other photos you can browse through
by pressing or on the printer control panel.
7
8
Messaging area: Displays printer messages.
Ink-level indicator: Displays the ink level of the HP 110 Tri-color Inkjet print cartridge.
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Chapter 1
Internal battery compartment
1
Battery compartment cover: Open this cover on the bottom of the printer to insert the
optional HP Photosmart Internal Battery.
2
Internal Battery: A fully-charged HP Photosmart Internal Battery has sufficient charge to print
approximately 75 photos. You must purchase the battery separately.
3
4
Internal battery compartment: Insert the optional HP Photosmart Internal Battery here.
Battery compartment button: Slide to release the compartment cover.
Caution Always make sure to unplug the printer power cord before opening the
battery compartment cover. Do not touch the copper-colored contacts on the
battery or the contacts inside the battery compartment.
8
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Remote control
1
TV: Press to toggle between viewing photos on an attached television monitor or on the
camera image display.
2
3
Play/Pause: Press to toggle between viewing photos in a slide show or one at a time.
Navigation buttons: Use the arrows to scroll through photos or navigate the menus. Press
Menu/OK to open/close a menu or to select a menu option.
4
Share: Press to open the HP Photosmart Express menu on the camera to set up HP
Photosmart Share on the camera. For more information, see the camera User Guide.
5
6
7
Print: Press to print the current photo. Each additional press prints the same photo again.
Cancel: Press to cancel printing.
Rotate: Press to open the Rotate menu option. Select Rotate to turn the current photo
clockwise. Disabled if the current photo is a video clip.
8
9
Zoom -: Press Zoom - when viewing a zoomed image to decrease the magnification.
Press Zoom - when viewing a photo at full size to view photos as thumbnails.
Zoom +: Press to enter Zoom mode. Each subsequent press increases the magnification.
Pressing Zoom + when viewing thumbnails displays the current photo at full size.
The remote control is intended primarily for operating the printer when you view photos
on a connected television. This remote uses a supplied CR2025 battery that you need
to install. You must open the output tray on the printer to use the remote.
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Chapter 1
To install the remote battery
1. Remove the battery compartment cover from the back of the remote.
2. Insert the supplied battery as shown with the + side up.
3. Slide the cover back into place.
Optional accessories
There are several optional accessories available for the printer that enhance its portability
for printing anywhere, anytime. The appearance of the accessories may vary from what
is shown.
For camera accessories, see the camera User Guide.
HP Photosmart Internal Battery
The HP Photosmart Internal Battery lets you take the printer with you wherever you go.
The printer battery light on the control panel and the camera image display indicate the
status of an installed HP Photosmart Internal Battery.
Printer connected to AC power
●
The printer battery light is on if the battery is fully charged, flashing if the battery is
charging.
●
The camera image display shows a solidly filled battery icon if the printer battery is
fully charged and a battery animation if the battery is charging. If you dock a fully
charged camera, no battery icon is displayed and the camera battery light on the
printer control panel is off.
Printer running on battery
●
●
●
The printer battery light is off.
The camera image display shows nothing if the battery is fully charged.
The camera image display shows icons for Low, Very Low, and Empty. Depending
on the camera model, the display may also show icons for Full, Very Good, and
Good. Messages also appear on the camera image display.
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HP Photosmart Carrying Case
The lightweight, durable HP Photosmart Carrying Case holds and protects everything
you need for hassle-free printing on the go.
HP Bluetooth wireless printer adapter
The HP Bluetooth wireless printer adapter plugs into the camera port on the front of the
printer and lets you use Bluetooth wireless technology for printing.
Use the printer menus
The printer menus contain many features for viewing and printing photos, obtaining help,
and more. The menus, when opened, overlay the current photo on the screen. You can
open the menus through the tabbed interface at the top of the camera image display.
When the camera is not in the camera dock, the menus have different options. For more
information, see the camera User Guide.
Tip The menus contain many useful commands and options, but common
functions, such as printing, are usually available with a single button press on the
printer control panel.
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Chapter 1
To use the printer menus
1. With the camera turned off, insert it into the dock on top of the printer. For more
2. Press Menu/OK (3) to open a menu, and then press the 4–way arrow button to
navigate the menu.
3. Press (1) or (2) to navigate through the menus which appear as tabs across
the top of the camera image display. Press or to open the options under each
menu. Menu options that are not accessible are dimmed.
4. Press Menu/OK to select an option.
5. To change to a different menu, press until the current menu tab is selected.
6. To exit the menus, select EXIT in the current menu and then press Menu/OK. You
can also press until the current menu tab is selected and then press Menu/OK.
The Share menu is only available when you press the Share button on the remote control.
For more information, see the camera User Guide.
To use the Share menu
1. Insert the camera in the camera dock on the top of the printer. For more information
2. Press Share (1) on the remote control to open the menu.
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Chapter 2
(continued)
Step 3
View and decide which photos to print
See To print a photo index.
Photo Index
Step 4
Print your photos
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Paper basics
3
Choose and load paper
Learn how to choose the right paper for your print job and how to load it into the input
tray for printing.
Choose the best paper for the job
Use HP Advanced Photo Paper. It is especially designed to work with the inks in your
printer to create beautiful photos. Other photo papers will produce inferior results.
For a list of available HP-designed inkjet paper, or to purchase supplies, go to:
●
●
●
●
www.hpshopping.com (U.S.)
www.hpshopping.ca (Canada)
www.hp.com/eur/hpoptions (Europe)
www.hp.com (All other countries/regions)
The printer is set by default to print the best quality photos on HP Advanced Photo Paper.
If you print on a different type of paper, be sure to change the paper type from the printer
menu. See To change the paper type.
Load your paper
Paper loading tips:
●
You can print on photo paper, index cards, L-size cards, A-6 cards, or panoramic
paper.
●
●
Before loading paper, slide out the paper-width guide to make room for the paper.
Load only one type and size of paper at a time. Do not mix paper types or sizes in
the input tray.
●
Do not load more than 10 sheets of 10 x 30 cm (4 x 12 inches) photo paper for
panoramic printing. Loading more than ten sheets can cause paper feed problems.
Do not load more than 20 sheets of 10 x 15 cm (4 x 6 inches) photo paper.
Do not load more than 10 sheets of 10 x 15 cm ( 4 x 6 inches) HP Self-Adhesive
Photo Paper. Loading more than ten sheets can cause paper feed problems.
If you are using tabbed paper, load the paper so the tab feeds in last.
●
●
●
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15
Chapter 3
1
2
3
Input tray
Paper-width guide
Output tray
To load paper
1. Open the output tray. The input tray opens automatically.
2. Load up to 20 sheets of photo paper with the print side or glossy side facing the front
of the printer. If you are using tabbed paper, load the paper so tab feeds in last.
When loading, slide the paper to the left side of the input tray and push the paper
down firmly until it stops.
3. Adjust the paper-width guide to fit close to the edge of the paper without bending
the paper.
To change the paper type
Tip If you are printing on a paper type other than the recommended HP
Advanced Photo Paper, be sure to change the paper type setting to improve the
results. Best quality can be achieved with HP Advanced Photo Paper only.
1. Press Menu/OK to open the print menu.
2. Press to select Tools, and then press Menu/OK.
3. Press to select Paper type, and then press Menu/OK.
4. Press to select one of the following paper types:
–
–
–
–
HP Advanced Photo Paper (default)
HP Premium Photo Paper
Other Photo
Other Plain
5. Press Menu/OK.
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Print basics
4
The printer lets you produce amazing prints without even going near a computer. After
setting up the printer using the instructions that came in the Quick Start, you are just a
few steps away from printing your photos. This section contains the following topics:
●
●
●
●
Note In the following instructions, always use the buttons on the printer control
panel, unless instructed otherwise. Also note that most camera buttons are
disabled when the camera is in the camera dock. The only exception is the
camera ON/OFF switch, which turns off only the camera.
Dock your camera
To print photos you have taken with the camera, dock the camera on the printer. Dock
the camera only when it is turned OFF.
Note Do not attempt to dock an incompatible camera on the printer. Compatible
cameras are HP Photosmart models M425, M525, M627, R827, and R967.
Caution Do not undock the camera while printing. If you undock the camera
while printing, all print jobs are cancelled.
Note You can also connect a PictBridge-certified camera to the camera port on
the front of the printer using the USB cable that came with the camera. However,
you cannot connect another camera if the HP Photosmart A430 series camera is
To dock the camera on the printer
1. Open the camera dock cover, if necessary.
2. Hold the camera so the camera image display faces you and the bottom of the
camera is down.
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17
Chapter 4
3. Make sure the camera is turned off.
4. Press the camera into the dock so that the connector tab in the camera dock plugs
into the connector slot on the bottom of the camera.
5. In most cases, docking the camera turns on both the printer and the camera. If it
does not, press On on the printer control panel.
Note While the camera is docked, the camera image display dims after eight
minutes of inactivity. The camera image display turns back on if you send a print
job from a connected computer or device with Bluetooth wireless technology, or
if you press any button on the printer. After ten idle minutes, the camera image
display turns off completely. Press On on the printer control panel to wake the
display.
Print from a docked camera
Printing photos directly from the docked camera is the easiest and fastest way to turn
your digital photos into outstanding prints. This section contains the following topics:
●
●
●
●
View photos to print
You can browse and print from the camera image display.
You select the photos you want to print by using the printer control panel. Make sure the
camera has photos on its internal memory or on an optional memory card and is in the
camera dock.
Note You can also view your photos on a television, after connecting the printer
To view photos one at a time
Browse the photos on the camera by pressing or on the printer control panel.
➔
To view photos as thumbnails
1. View photos as thumbnails by pressing Zoom - on the printer control panel.
2. Browse the thumbnails by pressing the 4–way arrow button on the printer control
panel. The current photo (1) is highlighted with a yellow frame.
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Print photos
Important: Your photos are instantly dry, and can be handled immediately after they are
printed. However, HP recommends that you leave the printed surface of your photos
exposed to the air for 5–10 minutes after printing, to allow the colors to fully develop
before you stack them with other photos or place them in albums.
To print the current photo
1. Press Menu/OK to open the print menu.
2. Press the 4–way arrow button to navigate to the menu option, and then press Menu/
OK.
3. Press to select one of the following layout sizes, and then press Menu/OK.
–
–
–
Full Size
2 Photos per Page
4 Photos per Page
4. Press or to browse to the photo you want to print.
5. Press Menu/OK to select the photo. The print box icon shows a check mark and the
number one.
6. Press Print once for each copy of the selected photo you want to print.
To deselect a photo
Press or to browse to the selected photo, and then press Menu/OK. The check
mark disappears from the print box icon.
➔
To print multiple copies of selected photos
1. Press or to browse to the photo you want to print.
2. Press Menu/OK to select the photo. The print box icon with a check mark and
number of copies is displayed.
3. Press Menu/OK once for each copy of the selected photo. The print box displays
the number of copies of the selected photo to print.
4. Press Print.
To print only new photos
Note New photos are photos taken since the last time the camera was docked
or turned off.
1. Press Menu/OK to open the print menu.
2. Press to select Print New, and then press Menu/OK.
3. Press to select a page layout, and then press Menu/OK.
To print all photos
1. Press Menu/OK to open the print menu.
2. Press to select Print All, and then press Menu/OK.
3. Press to select a page layout, and then press Menu/OK.
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Chapter 4
To print a photo index
1. Press Menu/OK to open the print menu.
2. Press to select Print Index, and then press Menu/OK.
A photo index shows thumbnail views and index numbers for all selected photos. Use
an index card or plain paper to conserve photo paper.
To zoom and crop a photo
1. While viewing a photo at normal size, press Zoom +. You can press Zoom + multiple
times to increase the magnification. A crop box shows the portion of the photo that
will print. A warning is displayed if the print quality will be poor at the current zoom
level, the crop box changes from green to yellow and a warning is displayed.
Press Zoom - to decrease the magnification of a zoomed image or press Menu/
OK to return quickly to the normal view.
2. Press the 4–way arrow button to move the crop box around the zoomed image, as
needed.
Set print quality
You can set the printer to print photos at a higher or lower level of quality. For the best
quality photos, choose Best. This mode produces the highest quality photo, but is also
a slightly slower print mode. If you want to print a photo quickly and are not concerned
with obtaining the highest quality, choose the lower quality setting, Normal.
To change the print quality
1. Press Menu/OK.
2. Select Tools, and then press Menu/OK.
3. Select Print quality, and then press Menu/OK. The current print quality setting has
a check mark next to it.
4. Select a print quality, and then press Menu/OK.
Improve the quality of your photos using Photo Fix
Photo Fix automatically enhances your photos using HP Real Life Technologies that:
●
●
●
●
Sharpen blurred photos.
Improve the dark areas of a photo without affecting the light areas of a photo.
Reduce red-eye that can occur in photos taken with a flash.
Improve the overall brightness, color, and contrast of photos.
Photo Fix is on by default when you turn on the printer. If you want to print a photo without
using the Photo Fix improvements, turn off Photo Fix.
To turn off Photo Fix
Press Photo Fix.
➔
Photo Fix remains off until you press Photo Fix again, or turn the printer off and on again.
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Special projects
5
This section contains the following topics:
●
●
●
●
Print panoramic photos
To print panoramic photos
1. Press or to navigate to the photo you want to print as a panoramic photo.
2. Press Menu/OK to open the print menu.
3. Press to select Panoramic Photo, and then press Menu/OK.
4. Press Menu/OK. The current photo is displayed with a crop box showing the portion
of the photo that will print. The crop box is the full width of the display and has an
aspect ratio of 3:1.
5. Load 10 x 30 cm (4 x 12 inch) paper.
6. Press the 4–way arrow button to move the crop box around the photo, as needed.
Press the Zoom buttons to increase or decrease magnification.
7. Press Print.
Print passport photos
To print passport photos
1. Press or to navigate to the photo you want to print as a passport photo.
2. Press Menu/OK to open the print menu.
3. Press to select Passport Photo, and then press Menu/OK.
4. Press to select one of the following passport photo sizes:
–
–
–
–
–
2 x 2 inches
35 x 45 mm
25.4 x 36.4 mm
36.4 x 50.8 mm
45 x 55 mm
5. Press Menu/OK. The current photo is displayed with a crop box showing the portion
of the photo that will be printed.
6. Press the 4–way arrow button to move the crop box around the photo, as needed.
The crop box shows the portion of the photo that will print. Press the Zoom buttons
to increase or decrease magnification.
7. Press Print. The current photo is printed as many times as will fit on one sheet of
the photo paper loaded in the printer.
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21
Chapter 5
Add a border to a photo
To add a border
1. Press or to navigate to the photo you want to add a border to.
2. Press Menu/OK to open the print menu.
3. Press the 4–way arrow button to navigate to the Design Gallery menu, and then
press Menu/OK.
4. Press or to navigate to the Add Borders menu, and then press Menu/OK.
5. Press to select a border, and then press Menu/OK.
View photos on a TV
You can attach the printer with a docked camera to a television, and then view and select
photos on a television.
Note You cannot view photos on the TV and the camera at the same time.
To view photos on a television
1. Connect the printer to the television monitor by using the supplied video cable.
2. Turn the television on and change the television setting to receive input from the
printer. For more information, see the documentation that came with the camera.
3. Press TV on the printer control panel.
4. Press the 4–way arrow button on the printer or on the remote to browse the photos.
To view photos in an automatic slide show, press Play/Pause on the remote.
Press Play/Pause again to return to viewing photos one at a time. For more
Note You may need to change the camera video signal if, for example, you travel
to a country/region that uses a different video signal format than your home
country, and you want to view photos on a TV. For more information, see the
camera User Guide.
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Print from other devices
6
Use the printer with other devices to share photos with friends and family. You can print
from a:
●
●
●
PictBridge-certified camera
You can print photos by connecting a PictBridge-certified digital camera directly to the
camera port of the printer with a USB cable. When you print from a digital camera, the
printer uses the settings that you selected on the camera. For more information, see the
documentation that came with the camera.
Print from a PictBridge-certified camera
Using a PictBridge-certified camera with the printer is easy and fast.
Note Make sure that there is not a camera docked before connecting a camera
to the camera port. You can only have one camera connected at a time.
To print using a PictBridge-certified camera
1. Turn on the PictBridge-certified digital camera and select the photos you want to
print.
2. Load photo paper in the printer.
3. Make sure the camera is in PictBridge mode, and then connect it to the camera port
on the front of the printer using the USB cable that came with the PictBridge-certified
camera.
Once the printer recognizes the PictBridge-certified camera, the selected photos
print automatically.
Bluetooth wireless device
You can print from devices with Bluetooth wireless technology such as digital cameras,
PDAs, laptops, and mobile phones. For more information, see the electronic Help and
the documentation that came with the device with Bluetooth wireless technology.
Make the Bluetooth connection
To use Bluetooth connectivity, all devices must have the necessary hardware and
software installed. In addition, you must connect an HP Bluetooth wireless printer adapter
to the camera port on the front of the printer. The adapter is available separately. For
more information, see the documentation that comes with the adapter.
Print from a Bluetooth device
The basic procedure for printing from any device with Bluetooth wireless technology is
the same.
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Chapter 6
To print from a Bluetooth device
1. Have the device search for available Bluetooth printers.
2. Select the HP Photosmart A430 series printer when it appears on the device.
3. Print.
See the documentation that came with the device for detailed instructions.
Computer
You need to transfer your photos to the computer before you can use them with
HP Photosmart software that lets you print from a computer. You can save your photos
by pressing Save from the printer control panel, but first you must download the
For information on installing the HP Photosmart software, see the Quick Start Guide that
came in the box with the printer. The HP Photosmart software includes the interface that
is displayed whenever you print from a computer.
Be sure to download the latest software update every couple of months to ensure you
have the latest features and improvements. For more information, see Update the
Note The electronic Help provides more information on the many print settings
available when you print from a computer. To learn how to open the electronic
About HP Photosmart Essential, HP Photosmart Premier, HP Photosmart Mac and
HP Photosmart Share
HP Photosmart Essential, HP Photosmart Premier, and HP Photosmart Mac lets you:
●
Use your photos for creative projects such as scrapbooking albums, greeting cards,
and iron-on transfers
●
Organize your photos in albums and search through them by keyword and dates
(Windows only)
●
●
Edit and enhance your photos by adding text or doing color correction
Share your photos online with family and friends by using HP Photosmart Share.
For more information on HP Photosmart Essential, HP Photosmart Premier, and HP
Photosmart Mac, explore the electronic Help.
Use HP Photosmart Share to share photos with friends and relatives using e-mail, online
albums, or an online photo finishing service. The printer must be connected through a
USB cable to a computer with Internet access and have all the HP software installed. If
you try to use HP Photosmart Share and do not have all the required software installed
or configured, a message prompts you through the required steps. For more information
on HP Photosmart Share, see the camera User Guide.
Transfer to a computer
You can transfer photos to a computer from a docked camera or other connected device,
if you have set up a USB connection between the computer and the device. In addition
you must have installed the HP Photosmart software. For more information, see the setup
instructions that came in the box. You need to transfer the photos to your computer to
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use them in image editing software, such as HP Photosmart Essential, HP Photosmart
Premier, and HP Photosmart Mac.
To transfer photos to a computer
1. Connect the printer to the computer with a USB cable.
2. Turn off the camera if it is on.
3. Dock a camera on the printer, or connect to a Pictbridge port, or connect another
device that contains the photos you wish to transfer.
4. Press Save on the printer control panel.
5. Follow the prompts on the computer.
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Chapter 6
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Maintain and transport the printer
7
The printer requires very little maintenance. Follow the guidelines in this chapter to
extend the life span of the printer and printing supplies, and to ensure that your prints
are always of the highest quality. This section contains the following topics:
●
●
●
●
●
●
For information on maintaining the camera, see the camera User Guide.
Replace the print cartridge
Use the HP 110 Tri-color Inkjet print cartridge to print black-and-white and color photos.
HP Vivera Inks deliver true-to-life photo quality and exceptional fade resistance, resulting
in vivid colors that last. HP Vivera Inks are specially formulated and scientifically tested
for quality, purity, and fade resistance.
For optimal printing results, HP recommends using only HP print cartridges. Inserting an
incorrect cartridge may invalidate the printer warranty.
Caution Check that you are using the correct print cartridges. Also, note that
HP does not recommend modifying or refilling HP cartridges. Damage that results
from modifying or refilling HP cartridges is not covered by the HP warranty.
For best print quality, HP recommends that you install all retail print cartridges before the
date stamped on the box.
To prepare the printer and cartridge
1. Make sure the printer is on.
2. Open the print cartridge door of the printer.
3. Remove the bright pink tape from the cartridge.
Remove the pink tape
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Chapter 7
Do not touch here
To insert the cartridge
1. If you are replacing a cartridge, push down and pull outward on the cartridge in the
cradle to remove it.
2. Hold the replacement cartridge with the label on top. Slide the cartridge at a slight
upward angle into the cradle so the copper-colored contacts go in first. Push the
cartridge until it snaps into place.
3. Close the print cartridge door. The camera image display shows an icon with the
approximate ink level for the installed print cartridge. No ink-level icon is displayed
if the cartridge is not a genuine HP cartridge , or if the cartridge has been used in a
different printer. Each time you install or replace a print cartridge, a message is
displayed on the camera image display asking you to load paper so the printer can
align the cartridge. This ensures high-quality prints.
4. Load HP Advanced Photo Paper in the input tray, press Menu/OK, and then follow
the onscreen instructions to align the cartridge.
Clean and maintain the printer
Keep the printer and print cartridge clean and well maintained using the simple
procedures in this section.
Clean the outside of the printer
To clean the outside of the printer
1. Turn off the printer, and then disconnect the power cord from the back of the printer.
2. If you installed the optional HP Photosmart Internal Battery in the printer, remove it,
and then replace the battery compartment cover.
3. Wipe the outside of the printer with a soft cloth that has been lightly moistened with
water.
Caution 1 Do not use any type of cleaning solution. Household cleaners and
detergents may damage the printer finish.
Caution 2 Do not clean the interior of the printer. Keep all fluids away from the
interior.
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Automatically clean the print cartridge
If you notice white lines or single-color streaks on your prints, you may need to clean the
print cartridge. Do not clean the cartridge more often than necessary, since cleaning uses
up ink.
To clean the print cartridge
1. Make sure a camera is in the camera dock.
2. Press Menu/OK to open the printer menus.
3. Press to select Tools.
4. Select Clean cartridge, and then press Menu/OK.
5. Following the directions on the camera image display, load paper so the printer can
print a test page after cleaning the cartridge. Use HP Advanced Photo paper for best
results.
6. Press Menu/OK to begin cleaning the print cartridge.
7. When the printer finishes cleaning the cartridge and prints a test page, check the
test page and select from the following options:
–
If the test page has white streaks or missing colors, the print cartridge needs to
be cleaned again. Select OK on the camera image display, and then press
Menu/OK on the printer control panel.
–
If the print quality of the test page looks good, select Cancel on the camera
image display, and then press Menu/OK.
You can clean the cartridge up to three times. Each successive cleaning is more
thorough and uses more ink.
If you complete all three levels of cleaning using this procedure and you still notice white
streaks or missing colors on the test page, you may need to clean the print cartridge
copper-colored contacts. For more information, see To clean the print cartridge
contacts.
Note If the cartridge or printer has been recently dropped, you may also see
white streaks or missing colors in your prints. This problem is temporary and
clears up within 24 hours.
Manually clean the print cartridge contacts
If you use the printer in a dusty environment, debris may accumulate on the copper-
colored contacts and cause printing problems.
To clean the print cartridge contacts
1. Gather the following items to clean the contacts:
–
Distilled water (tap water may contain contaminants that can damage the print
cartridge)
–
Cotton swabs or other soft, lint-free material that will not stick to the print
cartridge
2. Open the print cartridge door.
3. Remove the print cartridge and place it on a piece of paper with the ink nozzle plate
facing up. Be careful not to touch the copper-colored contacts or the ink nozzle plate
with your fingers.
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Chapter 7
Caution Do not leave the print cartridge outside the printer for more than
30 minutes. Ink nozzles exposed to the air longer than this may dry out and
cause printing problems.
4. Lightly moisten a cotton swab with distilled water and squeeze any excess water
from the swab.
5. Gently wipe the copper-colored contacts with the cotton swab.
Caution Do not touch the ink nozzle plate. Touching the ink nozzle plate
will result in clogs, ink failure, and bad electrical connections.
1
2
Clean copper colored contacts with swab
Ink nozzle plate
6. Repeat steps 4 and 5 until no ink residue or dust appears on a clean swab.
7. Insert the print cartridge in the printer, and then close the print cartridge door.
Print a test page
You can print a test page that contains useful information about the HP 110 Tri-color
Inkjet print cartridge, serial number, and other aspects of the printer.
To print a test page
1. Make sure the camera is in the camera dock.
2. Load paper in the input tray. Use plain paper or index cards to conserve photo paper.
3. Press Menu/OK to open the print menu.
4. Select Tools, and then press Menu/OK.
5. Select Print Test Page, and then press Menu/OK.
Align the print cartridge
The first time you insert a HP 110 Tri-color Inkjet print cartridge, the printer aligns it
automatically. However, if colors in printouts are misaligned, or if the alignment page
does not print correctly when you insert a new print cartridge, use the following procedure
to align the print cartridge.
To align the print cartridge
1. Press Menu/OK to open the menu tabs.
2. Select Tools, and then press Menu/OK.
3. Select Align cartridge, and then press Menu/OK. A message is displayed on the
camera image display reminding you to load paper.
4. Press Menu/OK to begin aligning the print cartridge.
When the printer finishes aligning the cartridge, it prints an alignment page to confirm
that the alignment was successful.
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–
–
The check marks verify that the print cartridge is installed correctly and
functioning properly.
If an “x” is displayed to the left of any of the bars, align the print cartridge again.
If the “x” is still displayed, replace the print cartridge.
Update the HP Photosmart software
Download the latest software update every few months to ensure you have the latest
features and improvements. You can download HP Photosmart software updates by
To download the software (Windows)
Note Make sure you are connected to the Internet before you use HP Software
Update.
1. From the Windows Start menu, select Programs or All Programs, point to HP, and
then click HP Software Update. The HP Software Update window is displayed.
2. Click Check Now. HP Software Update searches the HP Web site for software
updates. If the computer does not have the most recent version of the
HP Photosmart software installed, a software update is displayed in the HP Software
Update window.
If the computer has the most recent version of the HP Photosmart software
installed, the following message is displayed in the HP Software Update
window: “No updates are available for your system at this time.”
➔
3. If a software update is available, select the checkbox next to the software update to
select it.
4. Click Install.
5. Follow the onscreen instructions to complete the installation.
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Chapter 7
To download the software (Mac)
Note Make sure you are connected to the Internet before you use the
HP Photosmart Update application.
1. Start HP Photosmart Mac.
2. Click the Applications tab, and then click HP Software Update.
3. Follow the onscreen instructions to check for software updates.
If you are behind a firewall, enter the proxy server information in the update screen.
Store the printer and print cartridge
Protect the printer and print cartridge by storing them properly when you are not using
them.
Store the printer
The printer is built to withstand long or short periods of inactivity.
●
●
Close the input and output trays when the printer is not in use.
Store the printer indoors out of direct sunlight in a place without temperature
extremes.
●
●
If the printer and print cartridge have not been used for one month or more, clean
the print cartridge before printing. For more information, see Automatically clean the
If you are storing the printer for a long period of time and the optional HP Photosmart
Internal Battery is installed, remove the battery from the printer.
Store the print cartridge
When you store or transport the printer, always leave the active print cartridge inside the
printer. The printer stores the print cartridge in a protective cap during the power-down
cycle.
Caution Make sure the printer completes its power-down cycle before you
unplug the power cord or remove the internal battery. This allows the printer to
store the print cartridge properly.
Follow these tips to help maintain HP print cartridges and ensure consistent print quality:
●
Keep all unused print cartridges in their original sealed packages until they are
needed. Store print cartridges at room temperature (15–35° C or 59–95° F).
Do not remove the plastic tape covering the ink nozzles until you are ready to install
the print cartridge in the printer. If the plastic tape has been removed from the print
cartridge, do not attempt to reattach it. Reattaching the tape damages the print
cartridge.
●
Maintain the quality of photo paper
For best results with photo paper, follow the guidelines in this section.
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To store photo paper
●
●
●
Store the photo paper in its original packaging or in a resealable plastic bag.
Store the packaged photo paper on a flat, cool, and dry surface.
Return unused photo paper to the plastic bag. Paper left in the printer or exposed
to the elements may curl.
To handle photo paper
●
●
Always hold photo paper by the edges to avoid fingerprints.
If the photo paper has curled edges, place it in its plastic storage bag and gently
bend it in the opposite direction of the curl until the paper lies flat.
Transport the printer
It is easy to transport and set up the HP Photosmart A430 series almost anywhere. Take
it with you on vacations and to family gatherings and social events to instantly print and
share photos with family and friends.
To make it even easier to print on the go, you can purchase these accessories:
●
Internal Battery: Power the printer with a rechargeable HP Photosmart Internal
Battery so you can print anywhere.
●
Carrying Case: Carry the printer and printing supplies together in this convenient
HP Photosmart carrying case.
To transport the HP Photosmart A430 series
1. Turn off the printer.
2. Remove the camera from the camera dock and close the camera dock door.
3. Remove all paper from the input and output trays, close the output tray, and then
close the input tray.
Note Make sure the printer completes its power-down cycle before you
unplug the power cord. This allows the printer to store the print cartridge
properly.
4. Unplug the power cord.
5. If the printer is connected to a computer, disconnect the USB cable from the
computer.
6. Always carry the printer upright.
Note Do not remove the print cartridge when transporting the printer.
Tip The printer has a convenient built-in handle you can use to make it easy
to carry. Extend the handle by lifting it up from above the camera dock door.
Do not shake or swing the printer while carrying it by the handle.
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Chapter 7
Extend the handle
Make sure to bring the following items with you:
●
●
●
●
●
Paper
Power cord
Your compatible digital camera
Extra print cartridges (if you plan to print a lot)
Optional printer accessories you plan to use, such as the battery or HP Bluetooth
wireless printer adapter
●
If you are going to connect the printer to a computer, bring the USB cable and
HP Photosmart software CD
Note If you do not take the documentation with you, be sure to write down the
correct print cartridge number or purchase enough HP 110 Tri-color Inkjet print
cartridges before you go.
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Troubleshooting
8
The HP Photosmart A430 series printer is designed to be reliable and easy to use. This
section answers frequently asked questions about using the printer and printing without
a computer. It contains information about the following topics:
●
●
●
●
For troubleshooting information about using the HP Photosmart software and printing
from a computer, see the electronic Help. For information about viewing the electronic
For information about troubleshooting issues involving the HP Photosmart camera, see
the camera User Guide.
Printer hardware problems
Before contacting HP support, read this section for troubleshooting tips or go to the online
Note If you want to connect the printer to a computer, HP recommends using a
USB cable of less than 3 meters (10 feet) in length. The supplied USB cable meets
this recommendation.
The Status light is flashing red.
Cause The printer requires attention. Try the following solutions.
Solution
●
Check the camera image display for instructions. If the printer is connected to
a computer, check the computer monitor for instructions.
Turn off the printer.
●
If the optional HP Photosmart Internal Battery is not installed in the printer,
unplug the printer power cord. Wait about 30 seconds, and then plug the power
cord back in. Turn on the printer.
If the optional HP Photosmart Internal Battery is installed in the printer, unplug
the printer power cord if it is plugged in. Open the battery compartment cover
and remove the battery. Wait about 30 seconds, and then reinstall the battery.
Plug in the power cord. Turn on the printer.
●
support.
The On light flashed briefly after I turned the printer off.
Solution This is a normal part of the power-down process. It does not indicate a
problem with the printer.
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Chapter 8
I can't dock my camera on the printer.
Solution Only HP Photosmart digital camera models M425, M525, M527, M627,
R725, M727, R827, R927, and R967 are supported. Do not attempt to dock an
incompatible camera. Also, if your printer came with more than one bezel, make
sure you are using the correct bezel for your camera. The model number on the
bezel should match that of the camera.
The buttons on the control panel do not respond.
Cause A printer error has occurred. Try the following solutions.
Solution
●
●
●
Wait for about a minute to see if the printer resets.
Undock and redock the camera. This often corrects the problem.
Turn off the printer.
If the optional HP Photosmart Internal Battery is not installed in the printer,
unplug the printer power cord. Wait about 30 seconds, and then plug the power
cord back in. Turn on the printer.
If the optional HP Photosmart Internal Battery is installed in the printer, unplug
the printer power cord if it is plugged in. Open the battery compartment cover
and remove the battery. Wait about 30 seconds, and then reinstall the battery.
Plug in the power cord. Turn on the printer.
●
If the printer does not reset, and the control panel buttons still do not respond,
The printer does not find and display the images on the camera memory card or
internal memory.
Solution
●
Turn off the printer.
If the optional HP Photosmart Internal Battery is not installed in the printer,
unplug the printer power cord. Wait about 30 seconds, and then plug the power
cord back in. Turn on the printer.
If the optional HP Photosmart Internal Battery is installed in the printer, unplug
the printer power cord if it is plugged in. Open the battery compartment cover
and remove the battery. Wait about 30 seconds, and then reinstall the battery.
Plug in the power cord. Turn on the printer.
●
The memory card may contain file types the printer cannot read directly from
the memory card. This is only an issue when you are using a PictBridge-certified
camera with the camera port on the front of the printer.
–
Save the photos to a computer, and then print them from the computer. For
more information, see the documentation that came with the camera and
the electronic Help.
–
The next time you take pictures, set the digital camera to save them in a
file format the printer can read directly from the memory card. For a list of
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the digital camera to save photos in specific file formats, see the
documentation that came with the camera.
●
The photo file names have changed from the original file names assigned to
them by the camera. Make sure the file names comply with the standard file
naming convention and structure used by the camera.
Not all the images on my camera were transferred to my computer when I
pressed Save.
Cause The missing photos are stored in the camera's internal memory. Only
photos on the camera's memory card are transferred when you press Save on the
printer control panel.
Solution Move the photos from the camera's internal memory to the camera's
memory card. To do this, press Menu/OK to open the menu. Navigate to either
the Design Gallery or Playback menu (depending on the model camera), select
Move Images to Card, and then press Menu/OK on the printer control panel.
You can also remove the memory card and then redock the camera. This forces the
printer to read the internal memory of the camera.
The printer is plugged in, but it will not turn on.
Solution
●
The printer may have drawn too much power.
If the optional HP Photosmart Internal Battery is not installed in the printer,
unplug the printer power cord. Wait about 30 seconds, and then plug the power
cord back in. Turn on the printer.
If the optional HP Photosmart Internal Battery is installed in the printer, unplug
the printer power cord if it is plugged in. Open the battery compartment cover
and remove the battery. Wait about 30 seconds, and then reinstall the battery.
Plug in the power cord. Turn on the printer.
●
●
The printer may be plugged into a power strip that is turned off. Turn on the
power strip, and then turn on the printer.
The printer may be plugged into an incompatible power source. If you are
traveling abroad, make certain the power source in the country/region you are
visiting complies with the power requirements and power cord of the printer.
The optional HP Photosmart Internal Battery is installed in the printer, but the
printer will not turn on using battery power.
Solution
●
The battery may need to be charged. Plug in the printer power cord to charge
the battery. The printer battery light turns solid green when the battery is fully
charged.
●
If the optional HP Photosmart Internal Battery is installed in the printer, unplug
the printer power cord if it is plugged in. Open the battery compartment cover
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Chapter 8
and remove the battery. Wait about 30 seconds, and then reinstall the battery.
Plug in the power cord. Turn on the printer.
The optional HP Photosmart Internal Battery is installed in the printer, but it will
not charge.
Solution
●
Unplug the printer power cord if it is plugged in. Open the battery compartment
cover and remove the battery. Wait about 30 seconds, and then reinstall the
battery. Plug in the power cord. Turn on the printer. For more information on
how to install the battery, see the documentation that came with the battery.
Check that the printer power cord is securely connected to both the printer and
the power source. When the printer is turned off, the printer battery light on the
control panel flashes green to indicate that the battery is charging.
Turn on the printer. The printer battery light flashes on the control panel to
indicate that the battery is charging.
●
●
●
An empty battery should fully charge in approximately four hours when the
printer is not in use. If the battery still does not charge, replace it.
The printer makes noises when I turn it on, or starts making noises on its own after
it has been sitting unused for a while.
Solution The printer may make noises after long periods of inactivity
(approximately 2 weeks), or when its power supply has been interrupted and then
restored. This is normal operation—the printer is performing an automatic
maintenance procedure to ensure that it produces the best quality output.
The remote does not work.
Cause
●
●
The battery in the remote may be drained.
The output tray may be closed.
Solution
●
●
Purchase a new CR2025 battery and replace the old battery with it.
Open the output tray. The infrared sensor is on the front of the printer. The
remote cannot communicate with the printer if the output tray or anything else
covers the sensor.
●
●
Aim directly at the infrared sensor on the front of the printer. Move closer, if
necessary.
Remove anything that might be covering the sensor or obstructing the line of
sight between it and the remote.
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The camera buttons are not working.
Solution You are pushing buttons on the camera after it is placed in the camera
dock. Most camera buttons are disabled when the camera it is in the camera dock.
Use the buttons on the control panel instead.
The printer does not recognize the PictBridge camera connected to the camera
port.
Cause
●
You had a camera in the camera dock when you connected the PictBridge
camera to the camera port. The printer only recognizes one camera at a time.
The PictBridge camera connected to the camera port is not on.
●
Solution Disconnect both cameras, and then connect the PictBridge camera to
the camera port using the USB cable that came with the camera. If only the
PictBridge camera is connected, make sure it is turned on.
Nothing is displayed on the television.
Cause
●
●
●
Video cable may not be connected.
Television/video input may not be selected.
The printer may not be in video mode.
Solution
●
●
●
Make sure the supplied video cable is firmly connected to both the printer and
television.
Make sure the television is set to receive input from the printer. For more
information, see the documentation that came with the television.
Press Video on the printer control panel or remote control. The video status
light should be on.
The camera batteries will not charge.
Solution
●
You may be using alkaline batteries, which are not rechargeable. Purchase
rechargeable batteries to take advantage of the printer's charging feature. For
more information, see the camera User Guide.
●
The camera is not securely in the camera dock on top of the printer. Make sure
the camera is docked properly.
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Chapter 8
●
●
Make sure the power cord is connected to the printer and to an active AC power
outlet.
The printer is running off the optional HP Photosmart Internal Battery.
Rechargeable camera batteries will not charge unless the printer is connected
to an AC power outlet with the power cord.
Printing problems
Before contacting HP support, read this section for troubleshooting tips or go to the online
Paper does not feed into the printer correctly.
Solution
●
Make sure that the paper-width guide fits close to the edge of the paper without
bending the paper.
●
There may be too much paper loaded in the input tray. Remove some paper
and try printing again.
●
●
If sheets of photo paper stick together, try loading one sheet at a time.
If you are using the printer in an extremely high- or low- humidity environment,
insert the paper as far as it will go into the input tray, and load one sheet of
photo paper at a time.
●
If you are using photo paper that is curled, place the paper in a plastic bag and
gently bend it in the opposite direction of the curl until the paper lies flat. If the
problem persists, use paper that is not curled. For information about proper
The paper may be too thin or too thick. Try using HP-designed photo paper. For
If you are using 10 x 30 cm (4 x 12 inches) photo paper for panoramic printing,
do not load more than ten sheets in the input tray. Loading more than 10 sheets
of panorama paper can cause paper feed problems.
●
●
The image printed at an angle or is off-center.
Solution
●
The paper may not be loaded correctly. Reload the paper, making sure that the
paper is correctly oriented in the input tray and that the paper-width guide fits
close to the edge of the paper. For paper-loading instructions, see Choose and
●
The print cartridge may need to be aligned. For more information, see Align the
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No page came out of the printer.
Solution
●
●
The printer may need attention. Read the camera image display for instructions.
The power may be off or there may be a loose connection. Make sure that the
power is on and the power cord is securely connected. If you are using battery
power, make sure the battery is correctly installed and charged properly.
You may not have any paper in the input tray. Check that paper is loaded
correctly in the input tray. For paper-loading instructions, see Choose and load
●
●
The paper may have jammed while printing. See the following section for
instructions on clearing a paper jam.
The paper jammed while printing.
Solution Check the camera image display for instructions. To clear a paper jam,
try the following solutions.
●
If the paper came part way through the front of the printer, gently pull the paper
towards you to remove it.
●
If the paper did not come part way through the front of the printer, try removing
it from the back of the printer:
–
–
Remove the paper from the input tray.
Gently pull the jammed paper to remove it from the back of the printer.
●
If you cannot grasp the edge of the jammed paper to remove it, try the following:
–
–
Turn off the printer.
If the optional HP Photosmart Internal Battery is not installed in the printer,
unplug the printer power cord. Wait about 30 seconds, and then plug the
power cord back in.
–
If the optional HP Photosmart Internal Battery is installed in the printer,
unplug the printer power cord, if it is plugged in. Open the battery
compartment cover and remove the battery. Wait about 30 seconds, and
then reinstall the battery. Plug in the power cord.
–
Turn on the printer. The printer checks for paper in the paper path and will
automatically eject the jammed paper.
Press Menu/OK to continue.
Tip If you experience paper jams while printing, try loading one sheet of
photo paper at a time. Insert the paper as far as it will go into the input tray.
A blank page came out of the printer.
Solution
●
Check the ink-level icon on the camera image display. If the print cartridge is
You may have begun printing and then cancelled the process. If you cancelled
the process before the photo started printing, the printer may have already
●
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41
Chapter 8
loaded paper in preparation for printing. The next time you print, the printer will
eject the blank page before starting the new printing project.
My photo printed on top of the tabbed end of the paper.
Solution When using tabbed paper, load it so that the tab feeds in last.
The printer ejects the paper when preparing to print.
Solution Direct sunlight could be interfering with the operation of the automatic
paper sensor. Move the printer out of direct sunlight. The printer also ejects paper
if it detects that the paper has already been printed on.
Print quality is poor.
Solution
●
●
●
The print cartridge may be running out of ink. Check the ink-level icon on the
camera image display, and replace the cartridge if necessary. For more
You may have selected a low-resolution setting on the digital camera when you
took the picture. For better results in the future, set the digital camera to a higher
resolution.
Make sure you are using the right type of photo paper for the project. For best
results use HP Advanced Photo paper. It is especially designed to work with
the inks in your printer. Other photo papers will produce inferior results. For
Make sure the print quality setting is set to the Best quality. See Set print
Make sure you have selected the correct paper type setting. See To change
the paper type.
Turn the Photo Fix feature on or off. See Improve the quality of your photos
You may be printing on the wrong side of the paper. Make sure the paper is
loaded with the side to be printed facing toward the front of the printer.
The print cartridge may need to be cleaned. For more information, see
The print cartridge may need to be aligned. For more information, see Align the
●
●
●
●
●
●
●
Your photos are instantly dry, and can be handled immediately after they are
printed. However, HP recommends that you leave the printed surface of your
photos exposed to the air for 5–10 minutes after printing, to allow the colors to
fully develop before you stack them with other photos or place them in albums.
The images I marked for printing in the digital camera do not print.
Solution Some PictBridge-certified digital cameras let you mark photos for printing
(DPOF) both in the camera's internal memory and on the memory card. If you mark
42
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photos in the internal memory, and then move photos from the camera's internal
memory to the memory card, the marks may not transfer. Mark photos for printing
after you transfer them from a digital camera's internal memory to the memory card.
This is not true of the HP Photosmart A430 series camera.
Note Make sure you select Yes when you first dock the camera and are
prompted about printing marked photos.
Some commands in the menus are dimmed.
Solution
●
You are trying to print a video clip. Video clip printing may not be supported. Try
printing another photo.
●
●
There are no photos on the camera. Take some pictures and then try printing.
The current photo was captured on a different camera and then copied into the
HP Photosmart A430 series camera memory. The print and red-eye removal
options are disabled for these photos.
When I print photos I see unexpected results.
Cause Photo Fix is on and the HP Real Life Technologies are adjusting for red-
eye, brightening, focus, and contrast.
Solution Turn off Photo Fix. See To turn off Photo Fix.
Bluetooth printing problems
Before contacting HP support, read this section for troubleshooting tips or go to the online
with your HP Bluetooth wireless printer adapter and your device with Bluetooth wireless
technology.
My Bluetooth device cannot find the printer.
Solution
●
●
Make sure the HP Bluetooth wireless printer adapter is plugged into the camera
port on the front of the printer. The light on the adapter flashes when the adapter
is ready to receive data.
You may be too far from the printer. Move the device with Bluetooth wireless
technology closer to the printer. The maximum recommended distance between
the device with Bluetooth wireless technology and the printer is 10 meters
(30 feet).
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Chapter 8
No page came out of the printer.
Solution The printer may not recognize the type of file sent by the device with
Bluetooth wireless technology. For a list of the file formats that the printer supports,
Print quality is poor.
Solution The photo you printed may be low resolution. For better results in the
future, set the device to a higher resolution, if possible. Be aware that pictures taken
with VGA-resolution cameras, such as those found in wireless phones, may not have
high enough resolution to produce a high-quality print.
The image printed with borders.
Solution The printing application installed on your device with Bluetooth wireless
technology may not support borderless printing. Contact the vendor of the device or
go to their support Web site to obtain the latest updates for the printing application.
Error messages
Before contacting HP support, read this section for troubleshooting tips or go to the online
The following error messages may appear on the camera image display when the camera
is docked on top of the printer. Follow the instructions to resolve the problem.
Error message: Open output door or clear paper jam, then press Menu/OK.
Solution To clear a paper jam, try the following:
●
If the paper came part way through the front of the printer, gently pull the paper
towards you to remove it.
●
If the paper did not come part way through the front of the printer, try removing
it from the back of the printer:
–
–
Remove the paper from the input tray.
Gently pull the jammed paper to remove it from the back of the printer.
●
If you cannot grasp the edge of the jammed paper to remove it, try the following:
–
–
Turn off the printer.
If the optional HP Photosmart Internal Battery is not installed in the printer,
unplug the printer power cord. Wait about 30 seconds, and then plug the
power cord back in.
–
If the optional HP Photosmart Internal Battery is installed in the printer,
unplug the printer power cord, if it is plugged in. Open the battery
compartment cover and remove the battery. Wait about 30 seconds, and
then reinstall the battery. Plug in the power cord.
–
Turn on the printer. The printer checks for paper in the paper path and will
automatically eject the jammed paper.
Press Menu/OK to continue.
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Error message: Print cartridge is not compatible. Use appropriate cartridge.
Solution Replace the print cartridge with the HP 110 Tri-color Inkjet print cartridge.
Error message: Already connected to a camera.
Solution You may be attempting to connect a camera to the camera port while
another camera is docked on the printer, or you may be trying to dock a camera that
is already connected via Pictbridge. Only one camera can be connected at a time.
To connect a different camera, first remove any camera connected or docked.
Error message: Automatic paper sensor failed.
Solution The automatic paper sensor is obstructed or damaged. Try moving the
printer out of direct sunlight, and then press Menu/OK and try printing again.
Error message: Print cartridge cradle is stuck. Clear jam then press Menu/OK.
Solution Follow these steps to clear any obstruction in the path of the print
cartridge cradle:
1. Remove any jammed paper from the input or output trays.
2. Turn the printer off and then on again.
Error message: Check computer connection.
Solution You have done something that requires the printer to be connected to a
computer. Make sure the printer is connected to the computer with a USB cable.
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45
Chapter 8
46
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Specifications
9
This section lists the minimum system requirements for installing the HP Photosmart
software, and provides selected printer specifications.
For a complete list of specifications for the HP Photosmart A430 series camera, see the
camera User Guide that is provided in the box or in online format on the HP Photosmart
User Guide CD or the HP Photosmart software CD depending on where you purchased
the camera and if you purchased it separately or not.
System requirements
Component
Windows Minimum
Mac Minimum
Operating System
Microsoft®Windows 98,
2000 Professional, Me,
XP Home,
Mac ®OS X 10.3.x, 10.4.x
XP Professional, XP
Professional x64, and XP
Starter Edition
Processor
RAM
Intel® Pentium® II (or
equivalent) or higher
G3 or greater
128 MB
64 MB (256 MB
recommended)
Free Disk Space
Video Display
CD-ROM Drive
Browser
500 MB
150 MB
800 x 600, 16-bit or higher 800 x 600, 16-bit or higher
4x
4x
—
Microsoft Internet Explorer
5.5 or later
Printer specifications
Category
Specifications
Connectivity
USB 2.0 full-speed: Microsoft Windows 98, 2000
Professional, Me, XP Home, XP Professional, and
XP Professional x64
PictBridge: Using the front camera port
Bluetooth: Microsoft Windows 2000 Professional,
XP Home, and XP Professional; Mac OS X 10.3.2
and higher
Image File Formats
JPEG Baseline
HP Photosmart A430 series User Guide
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Chapter 9
(continued)
Category
Specifications
Margins
Top 0.0 mm (0.0 inches) ; Bottom 0.0 mm
(0.0 inches) ; Left/right 0.0 mm (0.0 inches)
Media Sizes
Photo paper 10 x 15 cm (4 x 6 inches)
Photo paper with tab 10 x 15 cm with 1.25 cm tab
(4 x 6 inches with 0.5 inch tab)
Panorama photo paper 10 x 30 cm (4 x 12 inches)
Index cards 10 x 15 cm (4 x 6 inches)
A6 cards 105 x 148 mm (4.1 x 5.8 inches)
L-size cards 90 x 127 mm (3.5 x 5 inches)
L-size cards with tab 90 x 127 mm with 12.5 mm tab
(3.5 x 5 inches with 0.5 inch tab)
Supported only when printing from a computer:
Hagaki, 101 x 203 mm (4 x 8 inches).
Media Types
HP Advanced Photo Paper (recommended)
HP Self-Adhesive Photo Paper
Cards (index, A6, L-size)
Environmental
Specifications
Maximum during operation: 5–40° C (41–104° F),
5–90% RH
Recommended during operation: 15–35 °C (59–
95° F), 20–80% RH
Paper Tray
One 10 x 15 cm (4 x 6 inches) photo paper tray
Paper Tray Capacity
20 sheets of photo paper, maximum thickness
292 µm (11.5 mil) per sheet
10 sheets of 10 x 30 cm (4 x 12 inches) photo paper
for panoramic printing
10 sheets of 10 x 15 cm (4 x 6 inches) HP Self-
Adhesive Photo Paper
Power Consumption
U.S.
Printing: 13.75 W
Idle: 9.46 W (with camera docked)
Idle: 6.82 (without camera docked)
Off: 7.59 W (with camera docked)
Off: 6.27 W (without camera docked)
International
Printing: 12.98 W
Idle: 9.13 W ( with camera docked)
48
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(continued)
Category
Specifications
Idle: 8.47 (without camera docked)
Off: 4.08 W (with camera docked)
Off: 6.49 W (without camera docked)
Power Supply Model Number HP Part # 0957–2121 (North America), 100-240 Vac
(±10%) 50/60 Hz (±3 Hz)
HP Part # 0957–2120 (Rest of world), 100-240 Vac
(±10%) 50/60 Hz (±3 Hz)
Print Cartridge
HP 110 Tri-color Inkjet print cartridge
USB 2.0 Full-speed Support
Microsoft Windows 98, 2000 Professional, Me,
XP Home, and XP Professional
Mac OS X 10.3.x, 10.4.x
HP recommends that the USB cable be less than
3 meters (10 feet) in length
Video File Formats
Motion JPEG AVI
Motion JPEG Quicktime
MPEG-1
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Chapter 9
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10 HP support
●
●
●
●
Support process
If you have a problem, follow these steps:
1. Check the documentation that came with the HP Photosmart printer.
available to all HP customers. It is the fastest source for up-to-date device
information and expert assistance and includes the following features:
–
–
–
Fast access to qualified online support specialists
Software and driver updates for the HP Photosmart printer
Valuable HP Photosmart printer and troubleshooting information for common
problems
–
Proactive device updates, support alerts, and HP newsgrams that are available
when you register the HP Photosmart printer
3. For Europe only: Contact your local point of purchase. If the HP Photosmart printer
has a hardware failure, you will be asked to bring it back to your local point of
purchase. (Service is provided at no charge during the device limited warranty
period. After the warranty period, you will be quoted a service charge.)
4. Call HP support. Support options and availability vary by device, country/region, and
language.
HP support by phone
For a list of support phone numbers, see the phone number list on the inside of the front
cover.
Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America
(including Mexico). To determine the duration of phone support in Europe, the Middle
Placing a call
Call HP support while you are in front of the computer and the HP Photosmart printer.
Be prepared to provide the following information:
●
●
Device model number (located on the label on the front of the device)
Device serial number (located on the back or bottom of the device)
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51
Chapter 10
●
●
Messages that appear when the situation occurs
Answers to these questions:
–
–
–
Has this situation happened before?
Can you re-create it?
Did you add any new hardware or software to your computer at about the time
that this situation began?
–
Did anything else occur prior to this situation (such as a thunderstorm, device
was moved, etc.)?
After the phone support period
After the phone support period, help is available from HP at an additional cost. Help may
HP dealer or call the support phone number for your country/region to learn more about
support options.
Additional warranty options
Extended service plans are available for the printer at additional costs. Go to
www.hp.com/support, select your country/region and language, then explore the
services and warranty area for information about the extended service plans.
52
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Chapter 10
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HP Photosmart A430 series
menus
A
Printer menus
For information on how to navigate through the menus and make selections, see Use the printer
Print menu
●
Print This Image: Select to print the current photo. You can select Full Size, 2 Photos per
Page, or 4 Photos per Page.
●
Print All: Select to display the Print All options. Select Full Size and press Menu/OK to print
all the photos in the camera, one borderless photo per page. You can also select 2 Photos
per Page, 4 Photos per Page, or Print Index.
●
Print New: Select to display the Print New options. Select Full Size to print one print per page,
and then press Menu/OK to print photos in the camera that were taken since the last time the
camera was docked or turned off. Select 2 Photos per Page, 4 Photos per Page, or Print
Index. Select Help and press Menu/OK to open help for this feature.
Print Favorites: Select to mark photos as favorites, and then press Menu/OK to print photos
marked as favorites. This menu option is available on HP Photosmart R967 and R827 model
cameras only.
●
●
Passport Photo: Select to display the Passport Photo options. Select 2 x 2 inches,
35 x 45 mm, 25.4 x 36.4 mm, 36.4 x 50.8 mm, or 45 x 55 mm, and then press Menu/OK. For
more information, see To print passport photos. Select Help and press Menu/OK to open help
for this feature. This menu option is disabled if you are not currently viewing photos.
Panorama photo: Select to turn panoramic printing On or Off (default). Select On to print all
selected photos with a 3:1 aspect ratio; load 10 x 30 cm (4 x 12 inch) paper before printing.
Other print menu choices are disabled when panorama printing is turned on. Select Off to print
with a normal 3:2 aspect ratio.
●
●
Tools
–
–
–
–
Print test page: Select to print a test page containing information about the printer that
Clean cartridge: Select to clean the HP 110 Tri-color Inkjet print cartridge. For more
Align cartridge: Select to align the HP 110 Tri-color Inkjet print cartridge. For more
Print quality: Select to change the print quality. Choose between Best (default) which
produces the highest quality prints, or Normal, which uses less ink than Best and prints
faster. Normal applies only to the current print job. The setting then automatically resets
to Best.
–
–
Paper type: Select HP Advanced Photo Paper (default), HP Premium Photo Paper,
Other Photo, and Other Plain. Best quality output can only be attained with HP Advanced
Photo paper, which is especially designed to work with the inks in your printer. If you are
using other paper, select the appropriate paper type setting in this menu to improve your
printouts.
Borderless printing: Select to turn borderless printing On (default) or Off. When
borderless printing is turned off, all pages print with a narrow white border. This applies
to Full Size pages only. Pages printed in 2 or 4 Photos per Page will not have border.
●
EXIT: Select and press Menu/OK to exit the current menu.
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55
Appendix A
Help
●
●
Top Ten Printing Tips: Select to read the top ten printing tips.
Printer Accessories: Select to read about accessories available for the printer.
Printer Control Panel: Select to read about using the printer control panel.
Print Cartridge: Select to read about using print cartridges.
●
●
●
●
●
●
●
Loading Paper: Select to read about loading paper.
Clearing Paper Jams: Select to read about removing a paper jam.
PictBridge Cameras: Select to read about using PictBridge cameras with the printer.
Connecting to the TV: Select to read about connecting the printer to a TV.
Saving Images: Select to read about saving photos to a connected computer.
Printer Battery: Select to read about using the optional HP Photosmart Internal Battery with
the printer.
●
●
●
●
Traveling with the Printer: Select to read tips about taking the printer on the road.
Getting Assistance: Select to read how to obtain help with the printer.
About: Select to read printer and camera, model and revision numbers.
EXIT: Select and press Menu/OK to exit the current menu.
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Index
phone support period
A
F
photo summary screen
photos
H
cropping 20
B
help. See troubleshooting
transferring to a computer
zooming 20
batteries
help, electronic
Hewlett-Packard Company
notices
compartment
model 10
Bluetooth
printing 23
HP Photosmart A430 series
accessories 33
troubleshooting 43
wireless printer adapter
menu 55
transporting 33
HP Photosmart software
updating 31
print cartridges
buttons
C
aligning 30
cleaning 29
cameras
storing 32
testing 30
I
port
ink cartridges. See print
cartridges
carrying case
model 11
printer
accessories 10
cleaning 28
transporting HP Photosmart
cartridges. See print cartridges
cleaning
printer 28
computer
J
jams,paper
jams 41
parts
specifications 47
storing 32
L
lights
printing
printing from
basics 17
control panel
from Bluetooth wireless
devices 23
M
menu, HP Photosmart A430
series 55
D
digital cameras. See cameras
documentation
from computer
P
paper
from PictBridge-certified
camera 23
help 56
electronic Help
guides
jams 56
loading 15
specifications 47
setup instructions
documentation, printer
E
trays
electronic Help
troubleshooting 40
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57
Quick Reference
Image display icons
HP Photosmart Share status: Displays the number of photos (if any)
selected for distribution using HP Photosmart Share. For more information,
see the camera User Guide.
DPOF print status: Displays the number of photos already selected on the
camera for DPOF (Digital Print Order Format) printing.
Battery indicator: Displays the charge levels of the camera batteries (top)
and optional HP Photosmart Internal Battery (bottom), if installed.
Navigation arrows: These arrows indicate there are other photos you can
browse through by pressing
or
on the printer control panel.
Ink-level indicator: Displays the ink level of the HP 110 Tri-color Inkjet print
cartridge.
Print box: Displays a check mark and number of copies of the current photo
being printed.
Index number: Displays the index number of current photo and the total
number of photos on the camera.
Printer control panel buttons and icons.
On: Press to turn the printer on or off.
Save: Press to transfer photos from the docked camera to a connected
Print: Press to print the current photo. Each additional press prints the same
photo again.
Menu/OK: Press to open and close a menu or select a menu option.
Zoom: Press Zoom+ to increase the magnification of the image, press
Zoom- to decrease the zoom level.
Cancel: Press to stop a print action.
TV: Press to toggle between viewing photos on an attached television monitor
or to the camera image display.
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