HP Hewlett Packard Photo Printer 7200 User Manual

hp photosmart

7200 series

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contents

1 welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

find more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

what’s in the box?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

printer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

back. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

indicator lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

memory card slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

print cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

supported print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . 6

install or replace print cartridges . . . . . . . . . . . . . . . . . . . . 7

calibrate the print cartridges . . . . . . . . . . . . . . . . . . . . . . . 9

2 print from a memory card. . . . . . . . . . . . . . . . . . . . . . . . 11

supported memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

insert a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

use the hp photosmart 7200 series assistant. . . . . . . . . . . . . . 13

print from a memory card using the control panel . . . . . . . . . . 13

print 4 x 6 inch (10 x 15 cm) photos . . . . . . . . . . . . . . . . 13

print a photo collage . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

print camera-selected photos using the control panel. . . . . . 14

3 installation troubleshooting. . . . . . . . . . . . . . . . . . . . . . . 15

4 support and specifications . . . . . . . . . . . . . . . . . . . . . . . 17

support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

hp phone support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

printer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

hardware services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

software services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . 23

safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

environmental statements . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . 25

ozone production. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

energy consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

paper use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

plastics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

material safety data sheets . . . . . . . . . . . . . . . . . . . . . . . 25

recycling program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

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regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

copyrights and trademarks . . . . . . . . . . . . . . . . . . . . . . . . . 26

hp photosmart 7200 series

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welcome

Thank you for purchasing an HP Photosmart 7200 Series printer! With your new

photo printer, you can print beautiful photos, save photos to your computer, and

create fun and easy projects.

find more information

Your new printer comes with the following documentation to help you get started

and take full advantage of your printer’s capabilities:

•

Setup Guide—The HP Photosmart 7200 Series Setup Guide contains quick

and easy instructions to help you set up your printer and install the printer

software.

Reference Guide—The HP Photosmart 7200 Series Reference Guide is the

booklet you are reading. The Reference Guide provides an overview of

your printer, installation troubleshooting information, selected printer

specifications, warranty information, and support information.

•

HP Photosmart Printer Help—The HP Photosmart Printer Help describes

how to use the more advanced features of your new printer. The Printer

Help includes information about printer care and maintenance, printing

and saving photos using your computer, advanced troubleshooting, and

error messages.

After you have installed the HP Photosmart printer software on your

computer, you can view and print the HP Photosmart Printer Help.

Note: If you are using a Windows PC, and you want to install the HP

Photosmart Printer Help in Arabic, Croatian, Estonian, Hebrew, Latvian,

Lithuanian, or Slovak, insert the CD labeled “User’s Guide” that came in the

box with your printer.

view the hp photosmart printer help

–

Windows PC: From the Start menu, select Programs (in Windows XP,

select All Programs); Hewlett-Packard; Photosmart 140, 240, 7200,

7600, 7700, 7900 Series; Photo & Imaging Director. From the Photo &

Imaging Director, click Help.

–

Macintosh : Insert the HP Photosmart CD. In the User Docs folder,

select your language, then double-click the photosmart 7260.html file.

print the hp photosmart printer help

–

Windows PC: Click Print in the top navigation bar of the HP Photosmart

Printer Help window.

–

Macintosh: Click in the frame you want to print. From the File menu,

select Print, or click Print in the top navigation bar of the browser.

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chapter 1

what’s in the box?

Your printer box contains the following items:

HP Photosmart 7200 Series printer

Photo paper storage bag

HP Photosmart 7200 Series Setup Guide

HP Photosmart 7200 Series Reference Guide

HP Photosmart CD (some countries or regions may have more than one

CD)

HP #57 tri-color print cartridge and HP #58 photo print cartridge

Print cartridge protector

Photo cassette

Power supply (may vary in appearance or have an additional power cord)

Note: Some contents may vary by country or region.

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welcome

printer overview

This section describes the front and back of your printer, the control panel, the

indicator lights, and the memory card slots.

front

Top cover

Lift this cover to access

Main cover

Lift this cover to extend the

the removable photo

paper trays and access

cassette

the print cartridges

Control panel

Use these buttons to

Out tray

In tray

print or save photos

Use this tray to catch

your printed photos

or documents

Place paper or

envelopes in this tray

for printing

back

USB port

Power cord connection

Use this port to connect the

power cord included with

the printer

Rear access door

Remove this door to

clear a paper jam

Use this port to

connect the

printer to your

computer

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chapter 1

control panel

CANCEL

PRINT PHOTO

COLLAGE

Direct-printing port

Use this port to

connect a notebook

computer or an HP

direct-printing digital

camera to the printer

SAVE

PRINT 4 X 6 PHOTOS

See the following table for a description of the button functions.

Button

Description

Press this button to turn the printer on or off.

SAVE

Press this button to save the contents of the memory card

to your computer.

PRINT 4 X 6 PHOTOS

Use this button to print 4 x 6 inch photos:

• Press this button to print all photos or all camera-

selected photos on the memory card.

• Press and hold this button to print all photos on a

memory card that have not been previously printed

from the control panel.

• Press this button to continue printing after resolving a

printing error.

• Press this button to continue printing after reloading

paper.

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welcome

Button

Description

PRINT PHOTO COLLAGE

Use this button to print photo collage pages:

Note: A photo collage prints four images on 4 x 6 inch

paper or nine images on 8.5 x 11 inch paper.

• Press this button to print all photos or all camera-

selected photos on the memory card on photo

collage pages.

• Press and hold this button to print on photo collage

pages all photos on a memory card that have not

been previously printed from the control panel.

• Press this button to continue printing after resolving a

printing error.

• Press this button to continue printing after reloading

paper.

CANCEL

Use this button to stop a process:

• Press this button to stop printing.

• Press this button to stop saving images from the

memory card to your computer.

• Press this button to skip printing camera-selected

photos on a memory card so you can print unmarked

photos.

indicator lights

Print cartridge status light

Green

A print cartridge is low on ink

Red

Memory card light

Off

One of the print cartridges is not

installed correctly or has failed

There is no memory card

inserted

Green

The memory card is inserted

correctly

Blinking (Green)

Information is being

transmitted between the

memory card and the printer

or computer

Blinking (Red)

There is a problem with the

memory card or more than

one memory card is inserted

into a memory card slot

Blinking (Red then Green)

after pressing the PRINT

button

Printer status light

Off

The printer is off

Green

There are no photos on the

memory card

The printer is on

Blinking (Green)

The printer is busy

Blinking (Red)

The printer requires attention

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chapter 1

memory card slots

™

SmartMedia /xD-Picture

™

Sony Memory Stick

memory card slot

You can insert a

supported Sony

Memory Stick

memory card into

this slot

Card memory card slot

You can insert a

SmartMedia memory card

into the upper portion of

this slot or an xD-Picture

Card memory card into

the lower-right portion of

this slot

™

CompactFlash /IBM Microdrive

memory card slot

MultiMediaCard /Secure Digital

memory card slot

You can insert a CompactFlash or an

IBM Microdrive memory card into this

slot

You can insert a MultiMediaCard

memory card or a Secure Digital

memory card into this slot

print cartridge information

Your HP Photosmart 7200 Series printer prints in color and in black and white.

HP provides a range of print cartridges so that you can choose the best print

cartridges for your project.

supported print cartridges

Installing a print cartridge that is not in this table may invalidate your printer

warranty.

To print...

Use these print cartridges...

Color or black and

white documents

HP #57 (C6657A)—Tri-color print cartridge

and

HP #56 (C6656A)—Black print cartridge

Color photos

HP #57 (C6657A)—Tri-color print cartridge

and

HP #58 (C6658A)—Photo print cartridge

When you install a print cartridge, match the number on the print cartridge to

the number on the inside of the main cover. The printer holds two print cartridges

at a time.

Caution! Check that you are using the correct print cartridges. Also, note

that HP does not recommend modifying or refilling HP print cartridges.

Damage that results from modifying or refilling HP print cartridges is not

covered by HP’s warranty.

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welcome

Note: Whenever you remove a print cartridge from the printer, store it in the

print cartridge protector that came with your printer. Failure to properly store

a print cartridge can cause the print cartridge to fail. For more information

about storing your print cartridges, see the HP Photosmart Printer Help. For

information about viewing the Printer Help, see view the hp photosmart

printer help on page 1.

For information about printing in Ink-backup Printing Mode, see the HP

Photosmart Printer Help. For information about viewing the Printer Help see view

the hp photosmart printer help on page 1.

install or replace print cartridges

To get the best performance from your printer, use only genuine HP factory-filled

print cartridges.

To get maximum use from your print cartridges, turn off the printer when it is not

in use. Do not unplug the printer or turn off the power source (such as a power

strip) until the Printer Status light is off. Waiting to turn the printer off allows the

printer to store the print cartridges properly.

To install or replace the print cartridges:

If the printer is off, press the ON button on the printer’s control panel to turn

on the printer.

Lift the main cover of the printer. The print cartridge cradle moves to the

middle of the printer.

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chapter 1

If you are replacing a print cartridge, push down and pull outward on the

print cartridge to unsnap it from the print cartridge cradle. Remove the print

cartridge and store, recycle, or discard it.

Note: For information about recycling print cartridges, go to www.hp.com/

recycle.

Take the new print cartridge out of its package.

Grasp the pink tab and gently peel off the clear plastic tape. Make sure

you remove only the clear tape. Be sure to install the print cartridge

immediately after removing the tape; ink nozzles exposed longer than one

minute may dry out and cause printing problems later. Once the tape is

removed, do not attempt to replace it.

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welcome

Insert the print cartridge:

Note: The tri-color print cartridge must be installed in the left stall of the print

cartridge cradle. The black or photo print cartridge must be installed in the

right stall of the print cartridge cradle.

–

Hold the print cartridge so the copper contacts go into the print

cartridge cradle first. Line up the ridges on the left and right sides of the

top of the print cartridge with the grooves on the inside of the print

cartridge cradle. The label on the print cartridge should face upwards.

–

Carefully slide the print cartridge into the print cartridge cradle at a

slight angle, then firmly push the print cartridge in until it snaps into

place.

Repeat steps 3–6 to install the second print cartridge.

Close the main cover.

calibrate the print cartridges

To ensure high-quality prints, each time you install or replace one or both of the

print cartridges, calibrate the cartridges to check that they are properly aligned.

You can calibrate the print cartridges using a Windows PC or a Macintosh

computer.

To calibrate the print cartridges using your Windows PC:

From the Devices Services tab on the HP Photosmart Series Toolbox, click

Calibrate the Device. For information about opening the HP Photosmart

Series Toolbox, see the HP Photosmart Printer Help. For information about

viewing the Printer Help, see view the hp photosmart printer help on

page 1.

The Align the Print Cartridges screen appears.

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Click Calibrate. Your printer will print a calibration page with seven sets of

alignment patterns. The Align the Print Cartridges screen reappears asking

you to review the alignment patterns and select the best page alignment,

pen alignment, and color calibration for your printer.

Follow the onscreen instructions, and use the ꢀ or ꢁ buttons to make your

selections. Determine the appropriate selections from the printed page.

Click Continue. Your printer prints a second page, and the Align the Print

Cartridges screen reappears.

Follow the onscreen instructions to complete the print cartridge calibration.

To calibrate the print cartridges using your Macintosh:

Note: The following steps are specific to OS X. For OS 9, the steps may be

slightly different. Be sure you have selected your HP Photosmart printer in

the Print Center (OS X) or in the Chooser (OS 9) before you begin printing.

Select Calibrate from the HP Inkjet Utility drop-down menu. For information

about opening the HP Inkjet Utility, see the HP Photosmart Printer Help. For

information about viewing the Printer Help, see view the hp photosmart

printer help on page 1.

The Calibrate panel appears.

Click Align. Your printer prints a calibration page with five sets of

alignment patterns.

Follow the onscreen instructions to review the alignment patterns, and use

the sliders to select the best alignment for your print cartridges. Use the

printed page to determine your selections.

Click Verify when you have finished making your selections. Your printer

prints a second page, and the Calibrate panel appears with new

instructions.

Follow the onscreen instructions to complete the print cartridge calibration.

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print from a memory card

It’s easy to print high-quality photos for yourself, family, and friends. If your

digital camera uses a memory card to store photos, you can insert the memory

card into the printer to print your photos.

Note: You can also print photos using your computer. For more information,

see the HP Photosmart Printer Help. For information about viewing the

Printer Help, see view the hp photosmart printer help on page 1.

supported memory cards

Your HP Photosmart printer can read the following memory cards:

CompactFlash Association (CFA) certified Type I and II, IBM Microdrive,

MultiMediaCard, Secure Digital, SmartMedia, Sony Memory Sticks, and xD-

Picture Card.

These cards are manufactured by several vendors and are available in a variety

of storage capacities. You can purchase memory cards where you purchased

your digital camera or at most computer supply stores.

Caution! Using any other type of memory card may damage the memory

card and the printer.

CompactFlash

Type I and II

IBM Microdrive

SmartMedia

Sony Memory Sticks Secure Digital

xD-Picture Card

MultiMediaCard

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chapter 2

insert a memory card

After you have taken pictures with your digital camera, remove the memory card

from your camera and insert it into your printer. You can print photos immediately

or save the photos to your computer.

When the memory card is inserted correctly, the memory card light blinks and

then remains solid.

Caution! Do not pull out the memory card while the memory card light is

blinking. Removing a memory card while it is being accessed may damage

the printer or the memory card, or corrupt the information on the memory

card.

To insert a memory card:

Remove any memory cards that may already be inserted into any of the

memory card slots.

For information about removing memory cards, see the HP Photosmart

Printer Help. For information about viewing the Printer Help, see view the

hp photosmart printer help on page 1.

Find the correct slot for your memory card.

Sony Memory Stick

SmartMedia/

xD-Picture Card

CompactFlash/

MultiMediaCard/

IBM Microdrive

Secure Digital

Note: To use a Sony Memory Stick Duo^™memory card, insert the memory

card into the adapter that came with the Memory Stick Duo before you insert

it into the printer’s memory card slot.

Insert the memory card into the appropriate memory card slot. The end

with the metal contacts or pinholes must go into the printer first.

Caution! Inserting the memory card any other way may damage the

memory card or the printer.

Gently push the memory card into the printer until it stops. The memory

card may not insert all the way into the printer.

Caution! Forcing the memory card into the printer too far may damage the

memory card or the printer.

Note: If you insert a SmartMedia memory card upside down, the red

memory card light will begin blinking. Remove the memory card and

reinsert it properly.

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print from a memory card

use the hp photosmart 7200 series assistant

If your printer is connected to a Windows PC, the HP Photosmart 7200 Series

Assistant (Assistant) appears on the computer screen when a memory card is

inserted. The Assistant provides information about the memory card slots and the

indicator lights. The Assistant also provides information about printing photo

collages and 4 x 6 inch (10 x 15 cm) photos from the control panel. For more

information about the Assistant, see the HP Photosmart Printer Help. For

information about viewing the Printer Help, see view the hp photosmart printer

help on page 1.

print from a memory card using the control panel

From the control panel you can print all of the photos on the memory card, only

the new photos on the memory card, or the camera-selected photos on the

memory card. For a list of supported digital photo file types, see printer

specifications on page 20.

Note: If the printer detects camera-selected photos, it prints only those

photos when you press one of the Print buttons. If you wish to print both

unmarked and camera-selected photos, you must press the CANCEL button

after inserting the memory card then press one of the Print buttons.

Note: Be sure to load photo paper into the In tray or the photo cassette

before printing. For information about loading paper, see the HP Photosmart

Printer Help. For information about viewing the Printer Help, see view the hp

photosmart printer help on page 1.

You can print photos from the control panel in the following ways:

•

Print 4 x 6 inch (10 x 15 cm) photos

Print a photo collage

Print camera-selected photos using the control panel

print 4 x 6 inch (10 x 15 cm) photos

Press the PRINT 4 X 6 PHOTOS button to print 4 x 6 inch (10 x 15 cm) photos

from the memory card. If the photo cassette is loaded with 4 x 6 inch (10 x 15

cm) photo paper, each photo prints on a separate sheet. If the In tray is loaded

with letter size or A4 paper, three 4 x 6 inch (10 x 15 cm) images print on a

single sheet of paper.

To print 4 x 6 inch (10 x 15 cm) photos:

Load the appropriate paper:

–

To print individual 4 x 6 inch (10 x 15 cm) photos, load 4 x 6 inch (10

x 15 cm) photo paper into the In tray using the photo cassette

–

To print three 4 x 6 inch (10 x 15 cm) photos on a single sheet of

paper, load letter size or A4 paper into the In tray

Insert a memory card into the printer’s memory card slot.

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chapter 2

If the printer is connected to a Windows PC, the HP Photosmart 7200

Series Assistant window opens to provide additional information about the

photos on the memory card.

Choose one of the following:

–

If your digital camera allows you to mark photos for printing and you

want to print only the marked photos, press the PRINT 4 X 6 PHOTOS

button.

If you have marked photos for printing and you want to print all the

photos on the memory card, press CANCEL, and then press the PRINT 4

X 6 PHOTOS button.

If there are no marked photos on the memory card and you want to

print all of the photos on the memory card, press the PRINT 4 X 6

PHOTOS button.

If there are no marked photos on the memory card and you want to

print only the new (previously unprinted from the control panel) photos

on the memory card, press and hold the PRINT 4 X 6 PHOTOS button

for three to five seconds.

If there are no new photos (previously unprinted from the control panel)

on the memory card, nothing happens if you press and hold this print

button.

Note: The photos print in reverse order; the last photo taken is the first photo

printed.

To stop printing, press the CANCEL button.

Note: If the printer runs out of paper while printing, load more paper in the

In tray or photo cassette, and press one of the Print buttons to resume

printing.

print a photo collage

Press the PRINT PHOTO COLLAGE button to print small photos from the memory

card. If the photo cassette is loaded with 4 x 6 inch (10 x 15 cm) photo paper,

four images print on a single sheet. If the In tray is loaded with letter size or A4

paper, nine images print on a single sheet of paper. For information about

printing a photo collage, see the HP Photosmart Printer Help. For information

about viewing the Printer Help, see view the hp photosmart printer help on

page 1.

print camera-selected photos using the control panel

Your printer can print camera-selected digital photos that are stored on your

memory card. If the printer is connected to a computer, and a memory card with

camera-selected photos is inserted into a memory card slot, the HP Photosmart

7200 Series Assistant displays instructions for how to print camera-selected

photos on the computer screen. For information about printing camera-selected

photos, see the HP Photosmart Printer Help. For information about viewing the

Printer Help, see view the hp photosmart printer help on page 1.

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installation troubleshooting

Your HP Photosmart printer is designed to be reliable and easy to use. This

chapter contains solutions to Windows PC printer software installation problems.

For detailed troubleshooting information about all aspects of your printer,

including Macintosh installation and error messages, see the HP Photosmart

Printer Help. For information about viewing the Printer Help, see view the hp

photosmart printer help on page 1.

Before contacting HP support, read this section for troubleshooting tips or go to

the online support services at www.hp.com/support.

Note: In the presence of high electromagnetic fields, printed documents or

photos may be slightly distorted.

Note: HP recommends using a USB cable of less than 10 feet (3 meters) in

length to minimize injected noise due to potential high magnetic fields.

Problem

Possible cause

Solution

1 Disconnect the USB cable from the

printer and close the Found New

Hardware Wizard.

When I connected the printer You connected the printer to

to my computer, the Found

New Hardware Wizard

opened but did not recognize

the printer.

your computer before inserting

the HP Photosmart CD.

2 Insert the HP Photosmart CD that came

with your printer. When the Install

Wizard appears, click Cancel.

3 From the Start menu, click Run.

4 Click Browse and navigate to your CD

drive.

5 Select the Uninstaller.bat file and click

Open.

6 Click OK to launch the Uninstaller.

7 Click Continue to uninstall the files

created when you connected the printer

to your computer.

8 Click Restart. When the computer

restarts, remove the HP Photosmart CD

and follow the setup instructions in the

HP Photosmart Setup Guide that came

with your printer.

1 Click Cancel in the system requirements

dialog box.

During installation, the system Your monitor’s display

requirements dialog box

appears, indicating that my

computer monitor’s display

resolution does not meet the

resolution is set below

2 Right-click on the Desktop and select

Properties.

minimum system requirements.

For more information, see

system requirements on

3 Click the Settings tab.

4 Move the slider to the right until the

resolution is 800 x 600 or higher.

5 Click Apply. A Monitor Settings

message appears.

minimum system requirements. page 19.

6 Click Yes to accept the changes.

7 Reinstall the printer software.

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chapter 3

Problem

Possible cause

Solution

1 Uninstall the printer software. To do

this, insert the HP Photosmart CD into

your computer, click Uninstall, then

follow the instructions on your computer

screen.

The software did not install

correctly on my computer.

There may be a conflict with

your virus protection program.

I need to reinstall the printer

software.

There may be a conflict with

another software program.

2 When the uninstall is complete, restart

your computer.

3 Pause or disable any active virus

protection programs.

4 Reinstall the printer software.

1 Turn off the printer and disconnect the

USB cable from the printer.

Windows 98 only Installation was cancelled, was

When I connect a USB cable not completed, or there was an

2 Unplug the power cord from the printer.

3 Wait about 10 seconds.

between the printer and my

computer, the Add New

error.

4 Plug the power cord into the printer and

turn on the printer.

Hardware Wizard appears

once, but the printer driver

does not install completely. The

Add New Hardware Wizard

does not appear again.

5 Uninstall the printer software. To do

this, insert the HP Photosmart CD into

your computer, then follow the

instructions on your computer screen.

6 When the uninstall is complete, restart

your computer.

7 Reinstall the printer software.

1 Turn off the printer and disconnect the

USB cable from the printer.

Windows 98 only Your USB cable may not be

When I connect a USB cable working or may not be

2 Unplug the power cord from the printer.

3 Wait about 10 seconds.

between the printer and my

computer, the Add New

Hardware Wizard does not

appear.

connected properly.

4 Plug the power cord into the printer and

turn on the printer.

5 Reconnect the USB cable to the printer.

If you are still having problems, try using

another USB cable.

1 Click Start, Settings, Control Panel.

2 Double-click the System icon.

3 Click the Device Manager tab.

4 Click the (+) icon next to the Universal

Serial Bus controllers option. If you see

a USB host controller and a USB root

hub listed, USB is probably enabled. If

you do not see these devices listed,

refer to your computer’s documentation

or contact the computer manufacturer

for more information about enabling

and setting up USB.

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support and specifications

This chapter contains the following information about your printer:

•

support on page 17

specifications on page 19

hardware services on page 22

software services on page 22

limited warranty statement on page 23

safety information on page 24

environmental statements on page 25

regulatory statements on page 26

copyrights and trademarks on page 26

support

If you have a problem, follow these steps:

Go to the HP Photosmart Printer Help for detailed information about how to

use your printer and troubleshoot problems. For information about viewing

the HP Photosmart Printer Help, see view the hp photosmart printer help on

page 1.

If you are unable to solve the problem using the information in the HP

Photosmart Printer Help, Web and E-mail support are available in the

following languages: Dutch, English, French, German, Italian, Portuguese,

Spanish, and Swedish.

–

Go to www.hp.com/support to access online support pages or send

HP an E-mail message for one-on-one answers to your questions.

–

Go to www.hp.com to check for software updates.

If you are unable to solve the problem using the HP Photosmart Printer Help

or HP Web sites, call HP support using the number for your country or

region. For a list of country and region phone numbers, see the following

section.

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hp phone support

Your printer comes with a limited time of free phone support. To check the

duration of your free support, see the limited warranty statement on page 23 or

go to www.hp.com/support.

After the free phone support period, help is available from HP at an additional

cost. Contact your HP dealer or call the support phone number for your country

or region for support options.

To receive HP support by phone, call the appropriate support phone number for

your location. Standard phone company charges apply.

Note: Customers in Western Europe should go to www.hp.com/support to

access phone support numbers in their country or region.

Country

Phone number

Algeria

(+212) 22404747

800 728

Bahrain

Czech Republic

Egypt

42 (0)2 6130 7310

02 532 5222

Greece

+ 30 1 60 73 603

+ 36 (0)1 382 1111

972 (0) 9 830 4848

(+212) 22404747

+ 48 22 865 98 00

01 315 44 42

Hungary

Israel

Morocco

Poland

Romania

Russia, Moscow

Russia, St. Petersburg

Saudi Arabia

Slovakia

7 095 923 50 01

7 812 346 7997

800 897 14440

+ 421-2-68208080

South Africa

086 000 1030 inside RSA

+ 27-11 258 9301 outside RSA

Tunisia

+ 216 1 891 222

1 216 579 71 71

+ 7 (380-44) 490-3520

971 4 883 8454

Turkey

Ukraine

United Arab Emirates

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support and specifications

place a call

Call HP support while you are near the computer and printer. Be prepared to

provide the following information:

•

Printer model number (located on the front of the printer).

Printer serial number (located on the bottom of the printer).

Computer operating system.

Version of printer driver.

–

Windows PC: To see the printer driver version, right-click the memory

card icon in the Windows taskbar and select About.

–

Macintosh: To see the printer driver version, use the Print dialog box.

•

Messages displayed on the computer monitor.

Answers to the following questions:

–

Has the situation you are calling about happened before? Can you

recreate the situation?

–

Did you install any new hardware or software on your computer

around the time that the situation occurred?

specifications

This section lists minimum system requirements needed to install your HP

Photosmart printer on a computer, and provides selected printer specifications.

For a complete list of printer specifications, see the HP Photosmart Printer Help.

For information about viewing the Printer Help, see find more information on

page 1.

system requirements

Component

Windows PC minimum

Macintosh minimum

Operating system

Windows 98, 2000 Professional, ME, XP Mac OS 9 v9.1 or later, OS X v10.1

Home, and XP Professional

through v10.2

G3 or greater

Processor

RAM

Pentium II (or equivalent) or higher

64 MB (128 MB recommended)

Mac OS 9.1 and OS 9.2: 64 MB (128

MB recommended)

Mac OS X v10.1 and OS X v10.2: 128

Free disk space

Video display

CD-ROM drive

Connectivity

500 MB

800 x 600, 16-bit or higher

USB 2.0 Full speed (Windows 98, 2000 USB: Front and back ports (Mac OS 9

Professional, ME, XP Home, and XP

Professional)

v9.1 or later, OS X v10.1 through

v10.2)

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Component

Browser

Windows PC minimum

Macintosh minimum

Microsoft Internet Explorer 5.5 or

Not required for installation

higher

printer specifications

Connectivity, maximum HP JetDirect External Print Servers: 175x, 310x, 380x

Connectivity, standard

USB: Front and back ports

Windows 98, 2000 Professional, ME, XP Home, and XP

Professional

Mac OS 9 v9.1 or later, OS X v10.1 through v10.2

Image file formats

JPEG Baseline

TIFF 24-bit RGB uncompressed interleaved

TIFF 24-bit YCbCr uncompressed interleaved

TIFF 24-bit RGB packbits interleaved

TIFF 8-bit gray uncompressed/packbits

TIFF 8-bit palette color uncompressed/packbits

TIFF 1-bit uncompressed/packbits/1D Huffman

In tray capacity

25 sheets of photo paper

100 sheets of plain paper

20–40 cards (depending on thickness)

15 envelopes

20 sheets of banner paper

20 sheets of labels

25 transparencies

25 sheets of iron-on transfers

Media sizes

Photo paper (4 x 6 inches, 10 x 15 cm)

Photo paper with tab (4 x 6 inches with 0.5 inch tab, 10

x 15 cm with 1.25 cm tab)

Index cards (4 x 6 inches, 10 x 15 cm)

Hagaki cards (3.94 x 5.83 inches, 100 x 148 mm)

A6 cards (4.13 x 5.85 inches, 105 x 148.5 mm)

L-size cards (3.5 x 5 inches, 90 x 127 mm)

L-size cards with tab (3.5 x 5 inches with 0.5 inch tab, 90

x 127 mm with 12.5 mm tab)

Media specifications,

maximum

Recommended maximum length: 14 inches (356 mm)

Recommended maximum thickness: 11.5 mil (292 µm)

per sheet

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support and specifications

Media sizes, standard

Photo paper

3 x 3 inches to 8.5 x 14 inches (76 x 76 mm to 216 x

356 mm)

Plain paper

Letter, 8.5 x 11 inches (216 x 280 mm)

Legal, 8.5 x 14 inches (216 x 356 mm)

Executive, 7.5 x 10 inches (190 x 254 mm)

A4, 8.27 x 11.7 inches (210 x 297 mm)

A5, 5.8 x 8.3 inches (148 x 210 mm)

B5, 6.9 x 9.8 inches (176 x 250 mm)

Cards

Hagaki, 3.94 x 5.83 inches (100 x 148 mm)

L-size, 3.5 x 5 inches (90 x 127mm)

L-size with tab, 3.5 x 5 with 0.5 inch tab (90 x 127 mm

with 12.5 mm tab)

Index, 3 x 5 inches, 4 x 6 inches, and 5 x 8 inches (76

x 127 mm, 10 x 15 cm, and 127 x 203 mm)

A6, 4.13 x 5.85 inches (105 x 148.5 mm)

Envelopes

No. 9, 3.875 x 8.875 inches (98.4 x 225.4 mm)

No. 10, 4.125 x 9.5 inches (105 x 240 mm)

A2 Invitation, 4.375 x 5.75 inches (110 x 146 mm)

DL, 4.33 x 8.66 inches (110 x 220 mm)

C6, 4.5 x 6.4 inches (114 x 162 mm)

Custom

3 x 5 inches to 8.5 x 14 inches (76 x 127 mm to 216 x

356 mm)

Transparencies

Letter, 8.5 x 11 inches (216 x 280 mm)

A4, 8.27 x 11.7 inches (210 x 297 mm)

Label sheets

Letter, 8.5 x 11 inches (216 x 280 mm)

A4, 8.27 x 11.7 inches (210 x 297 mm)

Media types

Paper (plain, inkjet, photo, and banner)

Envelopes

Transparencies

Labels

Cards (index, greeting, Hagaki, A6, L-size)

Iron-on transfers

Memory cards

CompactFlash Type I and II

IBM Microdrive

MultiMediaCard

Secure Digital

SmartMedia

Sony Memory Sticks

xD-Picture Card

Memorycard-supported Printing: See supported Image file formats on page 20

file formats Saving: All file formats

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Out tray capacity

20 sheets of photo paper

50 sheets of plain paper

10 cards

10 envelopes

20 transparencies

20 sheets of banner paper

25 sheets of labels

25 sheets of iron-on transfers

Paper trays

One letter-size tray

One 4 x 6 inch (10 x 15 cm) photo cassette

Photo media cassette

capacity

24 sheets of photo paper

Print cartridges

1 black HP #56 (C6656A)

1 tri-color HP #57 (C6657A)

1 photo HP #58 (C6658A)

USB support

USB: Front and back ports

Windows 98, 2000 Professional, ME, XP Home, and XP

Professional

Mac OS 9 v9.1 or later, OS X v10.1 through v10.2

HP recommends that the USB cable be less than 10 feet

(3 meters) in length

hardware services

If you are experiencing printer hardware failure, contact the store where you

purchased your printer. Or, go to www.hp.com/cpso-support/guide/psd/

repairhelp.html for the nearest sales and service office. Service is free of charge

during the limited warranty period. Beyond the warranty period, a service fee

will be charged. For more information about the HP limited warranty, see limited

warranty statement on page 23.

software services

HP periodically provides updates to the printer software. You can download

these updates by going to www.hp.com/support or by using the software that

came with your printer. Updates of the HP Photo & Imaging software are

available on CD only.

To receive printer software updates using the software that came with your

printer, follow these steps:

•

Windows PC: From the Start menu, select Programs (in Windows XP, select

All Programs); Hewlett-Packard; then HP Software Update.

•

Macintosh: From the HP Inkjet Utility, select Support from the pop-up menu,

then click Support.

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support and specifications

limited warranty statement

Region

Europe, Middle East, Africa

Software warranty

Printer warranty

90 days

1 year

A. Extent of Limited Warranty

Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from

defects in material and workmanship for the duration specified above, which duration begins on the date of

purchase by the customer.

For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP

does not warrant that the operation of any product will be uninterrupted or error free.

HP's limited warranty covers only those defects which arise as a result of normal use of the product, and does

not cover any other problems, including those which arise as a result of:

•

Improper maintenance or modification;

Software, media, parts, or supplies not provided or supported by HP; or

Operation outside the product's specifications.

For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the

warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is

attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials

charges to service the printer for the particular failure or damage.

If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's

warranty, HP shall either repair or replace the defective product, at HP's option.

If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP

shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

Any replacement product may be either new or like-new, provided that it has functionality at least equal to that

of the product being replaced.

HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

10 HP's limited warranty is valid in any country or region where the covered HP product is distributed by HP.

Contracts for additional warranty services, such as on-site service, are available from any authorized HP service

facility in countries or regions where the product is distributed by HP or by an authorized importer. For phone

support in Europe please check for the details and conditions of phone support in your country or region by

consulting the following Web site: www.hp.com/support. Alternatively, you can ask your dealer or call HP at the

phone number indicated in this booklet. As part of our constant efforts to improve our phone support service, we

advise you to check our Web site on a regular basis for new information regarding service features and

delivery.

B. Limitations of Warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER

WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP

PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,

SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C. Limitations of Liability

To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole

and exclusive remedies.

TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN

THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR

DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON

CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES.

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chapter 4

D. Local Law

This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which

vary from state to state in the United States, from province to province in Canada, and from country to country or

region to region elsewhere in the world.

To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be

deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations

of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well

as some governments outside the United States (including provinces in Canada), may:

•

Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a

consumer (e.g. the United Kingdom);

•

Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or

Grant the customer additional warranty rights, specify the duration of implied warranties which the

manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.

FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY

STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY,

AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP

PRODUCTS TO SUCH CUSTOMERS.

safety information

Always follow basic safety precautions when using this product to reduce risk of

injury from fire or electric shock.

Warning! To prevent fire or shock hazard, do not expose this product to rain

or any type of moisture.

Warning! Potential shock hazard.

•

Read and understand all instructions in the HP Photosmart Setup Guide.

Use only a grounded electrical outlet when connecting the unit to a power

source. If you do not know whether the outlet is grounded, check with a

qualified electrician.

•

Observe all warnings and instructions marked on the product.

Unplug this product from wall outlets before cleaning.

Do not install or use this product near water or when you are wet.

Install the product securely on a stable surface.

Install the product in a protected location where no one can step on or trip

over the power cord, and where the power cord will not be damaged.

•

If the product does not operate normally, see the troubleshooting

information in the HP Photosmart Printer Help.

There are no operator serviceable parts inside. Refer servicing to qualified

service personnel.

Use in a well-ventilated area.

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support and specifications

environmental statements

Hewlett-Packard Company is committed to providing quality products in an

environmentally sound manner.

protecting the environment

This printer has been designed with several attributes to minimize impact on our

environment. For more information, go to HP’s Commitment to the Environment

Web site at www.hp.com/hpinfo/globalcitizenship/environment/index.html.

ozone production

This product generates no appreciable ozone gas (O3).

energy consumption

Energy usage drops significantly while in ENERGY STAR mode, which saves

natural resources, and saves money without affecting the high performance of

this product. This product qualifies for ENERGY STAR, which is a voluntary

program established to encourage the development of energy-efficient office

products.

ENERGY STAR is a U.S. registered mark of the U.S. EPA. As

an ENERGY STAR partner, Hewlett-Packard Company has

determined that this product meets the ENERGY STAR

guidelines for energy efficiency. For more information, go

to www.energystar.gov.

paper use

This product is suited for the use of recycled paper according to DIN 19309.

plastics

Plastic parts over 0.88 ounces (24 grams) are marked according to international

standards that enhance the ability to identify plastics for recycling purposes at

the end of the printer’s life.

material safety data sheets

Material Safety Data Sheets (MSDS) can be obtained from the HP Web site at

www.hp.com/go/msds. Customers without Internet access should contact HP

support.

recycling program

HP offers an increasing number of product return and recycling programs in

many countries and partners with some of the largest electronic recycling centers

throughout the world. HP conserves resources by reselling some of its most