Converting Modular Smart Array 500 to a Modular Smart
Array 1000 SAN for additional scalability
HOWTO, 2nd edition
Troubleshooting tips............................................................................................................................. 9
Methodology................................................................................................................................... 9
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Figure 2. Hot-pluggable Modular Smart Array 500 controller
To add redundant controllers, redundant switches, and redundant Host Bus Adapters (HBA), or to
setup other advanced configurations, refer to the HP StorageWorks Modular Smart Array 1000 User
Guide, which is available online at
Requirements
For a successful migration, you must have one Modular Smart Array 500 product directly connected
to a ProLiant server running any of the following operating systems:
•
Microsoft operating systems: Microsoft Windows Server 2003 Enterprise Edition, Microsoft
Windows Server 2003 Standard Edition, Microsoft Windows 2000 Server, Microsoft Windows
2000 Advanced Server, Microsoft Windows NT 4.0 Server, or Microsoft Windows NT 4.0
Enterprise Edition
•
•
Linux operating systems: United Linux 1.0, Red Hat Linux Enterprise Server 2.1, Red Hat Linux
Advanced Server 2.1, Red Hat Linux 8.0, Red Hat Linux 7.3, or Red Hat Linux 7.2
Novell operating systems: Novell NetWare 6.5, 6 or 5.1
Note
Table 1 and Table 2 list additional hardware and software requirements.
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Table 1. Minimum hardware requirements
Hardware
5
FCA2101 HBA, FCA2210, FCA2214
ꢀ
ꢀ
ꢀ
ꢀ
Fibre Channel Cables
Modular Smart Array 1000 Controller1
Table 2. Minimum software requirements
Software
5
MSA1000 Firmware (available for download from
ꢀ
MSA1000 Support Software Version 5.31 CD (from the Modular Smart Array 1000 Setup &
Management Kit)
ꢀ
Conversion from a Modular Smart Array 500 to a Modular Smart Array 1000 can only take place
when:
• Both the Modular Smart Array 500 and the Modular Smart Array 1000 support the operating
system.
• Available PCI slots in the ProLiant server support Fibre Channel Host Bus Adapters.
Migration procedures
The instructions in this section provide detailed information to guide you through the migration
process. These procedures assume that, as a precaution, you have backed up the data on your
system before removing power.
1. Power down server(s) and Modular Smart Array 500.
2. Remove the Modular Smart Array 500 controller from the front of the Modular Smart Array 500
and install the Modular Smart Array 1000 controller in its place.
Note
If only one Modular Smart Array 500 controller resides in the original
system, place the Modular Smart Array 1000 controller in the same slot. If
two Modular Smart Array 500 controllers reside in the system, then replace
both controllers with MSA1000 controllers. Modular Smart Array 1000
requires Secure Path Software to support redundant controllers (see the
StorageWorks Modular Smart Array 1000 User Guide).
1 The LCD will display the existing configuration. You must order the same number of controllers that you have in
your existing configuration.
2 The LCD will display the existing configuration. You must order the same number of modules that you have in
your existing configuration.
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Task 1: Removing the Modular Smart Array 500 Controller
(See Figure 3)
1. Press the controller’s thumb latch, and pull the latch handle toward you X.
2. Remove the Modular Smart Array 500 Controller by pulling it straight out of the chassis Y.
Figure 3. Removing the Modular Smart Array 500 Controller
2
1
Task 2: Inserting the Modular Smart Array1000 Controller
(See Figure 4)
1. Insert the Modular Smart Array 1000 Controller into the chassis X.
2. Push the controller in as far as it will go, and press the latch inwards until it is flush against the
front panel Y.
Figure 4. Installing the Modular Smart Array1000 Controller
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3. Disconnect the SCSI cable(s) from the Modular Smart Array 500 system and server(s).
4. Remove the blanking panel from the back of the Modular Smart Array 500 by loosening the
thumbscrew that holds the panel in place X and remove the panel from the back of the unit Y
(see Figure 5).
Figure 5. Removing the blanking panel
2
1
5. Insert the Modular Smart Array Fibre Channel I/O Module (or add the MSA Fabric Switch 2/8)
into the same slot as the active controller3, sliding it in as far as it will go and pressing in firmly to
ensure the module is securely seated with the controller (Figure 6).
Figure 6. Inserting the I/O module
3
The term active controller refers to the controller currently installed in the front slot where the new module or
switch should be placed.
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Note
The MSA Fabric Switch 8 is an optional six port, 2-GB/s Fibre Channel
Fabric Switch. The MSA Fabric Switch 8 replaces the standard single port
Fibre Channel connection provided by the Modular Smart Array Fibre
Channel I/O Module. For more information, refer to the MSA Fabric Switch
8 User Guide, which is available online at
6. Install the FCA2101, FCA2210, or FCA2214 HBA in the server slot and attach the fiber optic
interconnect component for appropriate communication to the Modular Smart Array 1000. Ensure
that all interconnect components are in place for proper communication from the FCA2101 to the
Modular Smart Array 1000.
Repeat this step for additional servers.
7. Connect the FCA2101, FCA2210, or FCA2214 HBA in the server to the Modular Smart Array
Fibre Channel I/O Module(s) in the back of the Modular Smart Array 1000 using fibre channel
cables.
Note
If using a switch (or dual switches), connect the Fibre Channel HBA(s) from
the server and the Modular Smart Array Fibre Channel I/O Module to the
switch(es).
Repeat step 7 for additional servers.
8. Power on the Modular Smart Array 1000. The LCD should display a message stating, “Compaq
MSA1000 Startup Complete.”
9. Power on the server.
10. After the server reboots, a New Hardware Found message will appear. Click the Cancel button.
11. Insert the Modular Smart Array 1000 Support Software Version 5.31 CD in the CD-ROM drive of
the server.
12. After reading the license agreement, click Agree.
13. Click the Install Windows 2000 HBA Driver button on the Support Software CD screen (see
Figure 7).
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Figure 7. MSA1000 dialog box
14. Click the Install button on the Setup screen (see Figure 8).
Figure 8. MSA1000 install dialog box
15. Right-mouse click on My Computer, and select Manage.
16. Select Disk Management under Storage. You should be able to see the volumes on the Modular
Smart Array 1000.
17. Use the LCD to check the firmware version for the Modular Smart Array 1000 and compare this
version to the latest version available for download at
http://h18000.www1.hp.com/support/files/server/us/locate/5664.html. If the latest version is
not installed on the MSA1000, download the firmware from the Web and install it.
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Troubleshooting tips
This section provides tips for troubleshooting some common problems found in HP labs regarding the
migration of Modular Smart Array 500 to Modular Smart Array 1000.
Methodology
This section lists basic methodology to use when troubleshooting. First, gather the information to
resolve the issue. Ask the following questions:
1. Is the problem reproducible or random?
2. What hardware and/or software is involved?
3. Were any errors made in the implementing steps?
4. Was more than one variable changed at a time?
5. Does the problem occur on the server or is it specific to the storage box?
6. Were any steps skipped or completed out of order?
7. Were any steps accidentally added?
8. Were any steps added intentionally to complete or correct another step? Place checkmarks
against the steps as they are/were executed. If steps had to be added on the fly in order to
proceed, record why and where.
After asking the questions, complete the following steps to resolve the issue:
1. Decide on one cause and possible solution at a time. Make appropriate modifications and then
test those modifications. Try to minimize the number of things you change between tests.
2. Test each modification to see if it fixed the problem.
3. Write down all symptoms, causes, and solutions. Having a written record makes an excellent
reference for future troubleshooting.
Common issues
For common issues that might occur during the migration, refer to Chapter 2, “Operation and
Troubleshooting” of the HP StorageWorks Modular Smart Array 1000 User Guide, available online
Conclusion
The Modular Smart Array 500 system is the ideal platform for direct attached and 2-node clustering:
It minimizes initial infrastructure cost by not requiring a Fibre Channel network until necessary. But as
your storage requirements evolve and you want to implement a Fibre Channel solution for greater
scalability, the Modular Smart Array 500 is easily convertible to a SAN because it is based on
unique HP DtS technology, allowing for a seamless conversion path from Modular Smart Array 500
to the Modular Smart Array 1000. This migration eliminates initial SAN deployment complexity,
lowers cost of ownership, and provides investment protection.
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For more information
The table below provides links to the resources referenced in this document and additional
information that might be helpful in planning a SAN migration.
Resource Description
Web Address
Product information
The HP Modular Smart Array 500 site
includes product information in the form of
demos and documentation.
The HP Modular Smart Array 1000 site
includes product and support information.
Product Documentation
The HP Modular Smart Array 500 QuickSpecs
contain an overview, the standard features,
the TechSpecs, and configuration information
for this product.
The HP StorageWorks Modular Smart Array
1000 QuickSpecs contain an overview, the
standard features, the TechSpecs, and
configuration information for this product.
The hp StorageWorks Modular Smart Array
1000 User Guide provides step-by-step
instructions for installation and should be used
as a reference for operation, troubleshooting,
and future upgrades.
The Modular Smart Array 500 Technology
white paper discusses the Modular Smart
Array 500 solution.
Software downloads
The hp software and drivers site allows
downloading of the latest support software,
drivers, utilities, and agents and provides
information about software enhancements and
fixes.
The Array Configuration Utility for Windows
2000, a GUI-based application, helps you
configure SMART-2 Array Controllers, Smart
Array Controllers, Integrated Smart Array
Controller, and StorageWorks RAID Array
Controllers.
The hp ProLiant Array Configuration Utility for
Windows, a Web-based application, helps
you configure SMART-2 Array Controllers,
Smart Array Controllers, Integrated Smart
Array Controller, and StorageWorks RAID
Array Controllers.
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© 2003 Hewlett-Packard Development Company, L.P. The information
contained herein is subject to change without notice. The only warranties for
HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed
as constituting an additional warranty. HP shall not be liable for technical or
editorial errors or omissions contained herein.
Linux is a U.S. registered trademark of Linus Torvalds.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of
Microsoft Corporation.
TC031103HT, 11/2003
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