HP Hewlett Packard Network Card A7173A User Manual

HP A7173A PCI-X Dual Channel Ultra320  
SCSI Host Bus Adapter Support Guide  
HP-UX 11i v1, 11i v2, and 11i v3  
HP Part Number: J6373-90030  
Published: August 2007  
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Table of Contents  
Table of Contents  
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Table of Contents  
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About This Document  
This document describes how to install, configure, manage, and troubleshoot the HP A7173A  
PCI-X Dual Channel Ultra320 SCSI Host Bus Adapter (A7173A adapter) on HP-UX 11i platforms.  
The document edition indicates when this document was published. The manufacturing part  
number indicates the order in which this edition was published relative to other editions of this  
support guide. The edition and manufacturing part number will change when a new edition is  
published.  
New editions will be published to correct errors or to document product changes. To ensure that  
you receive the latest edition, you should subscribe to the appropriate product support service.  
See your HP sales representative for details.  
The latest version of this document is available online at:  
Intended Audience  
This document is intended for System Administrators responsible for installing, configuring,  
and managing the A7173A adapter.  
HP-UX Release Name and Release Identifier  
Each HP-UX 11i release has an associated release name and release identifier. The uname -r  
command returns the release identifier. Table 1 shows the releases available for HP-UX 11i.  
Table 1 HP-UX 11i Releases  
Release  
Identifier  
Release Name  
Supported Processor Architecture  
B.11.11  
B.11.20  
HP-UX 11i v1  
PA-RISC  
HP-UX 11i v1.5  
Intel® Itanium®  
B.11.22  
B.11.23  
B.11.23  
B.11.31  
HP-UX 11i v1.6  
Intel® Itanium®  
HP-UX 11i v2  
Intel® Itanium®  
HP-UX 11i v2 September 2004  
HP-UX 11i v3 February 2007  
PA-RISC, Intel® Itanium®  
PA-RISC, Intel® Itanium®  
Publishing History  
The details of the document versions published for various HP-UX releases are mentioned in  
the following table:  
Table 2 Publishing History Details  
Document Manufacturing Operating Systems Supported  
Part Number  
Supported Product Publication Date  
Versions  
J6373-90001  
HP-UX 11i v1 (64 bit)  
B.11.11.01  
B.11.23.01  
B.11.11.01  
B.11.23.01  
Sept. 2004  
HP-UX 11i v2 September 2004  
HP-UX 11i v1 (64 bit)  
J6373-90008  
March 2005  
HP-UX 11i v2 September 2004  
Intended Audience  
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Table 2 Publishing History Details (continued)  
Document Manufacturing Operating Systems Supported  
Part Number  
Supported Product Publication Date  
Versions  
J6373-90023  
HP-UX 11i v1 January 2007  
HP-UX 11i v2 December 2006  
HP-UX 11i v3  
B.11.11.0701  
B.11.23.0612  
B.11.31  
February 2007  
J6373-99999  
HP-UX 11i v1 January 2007  
HP-UX 11i v2 December 2006  
HP-UX 11i v3  
B.11.11.0706  
B.11.23.0706  
B.11.31  
August 2007  
What’s in This Document  
The HP A7173A PCI-X Dual Channel Ultra320 SCSI Host Bus Adapter Support Guide is divided into  
several chapters and appendices. Table 3 briefly describes the content of each chapter and  
appendix.  
Table 3 Document Organization  
Chapter  
Description  
A7173A adapter features and specifications.  
Detailed installation instructions for the A7173A adapter, including  
hardware and software installation, connecting peripherals, and verification.  
Detailed instructions for offline and online configuration of the A7173A  
adapter, including confirming and changing SCSI parameters.  
Chapter 4: “HP A7173A Administration A7173A adapter performance tuning, online replacement, and firmware  
and Management” (page 45) update instructions.  
Chapter 5: “Troubleshooting” (page 51) A variety of A7173A adapter troubleshooting information, including a  
detailed description of the mptutilcommand for online diagnostics as  
well as the HP Offline Diagnostics Environment (ODE).  
Interpretation of common SCSI error messages.  
New and Changed Documentation in This Edition  
This edition of the HP A7173A PCI-X Dual Channel Ultra320 SCSI Host Bus Adapter Support Guide  
contains detailed instructions for performing offline A7173A adapter configuration and firmware  
updates on HP Integrity® systems using the Extended Firmware Interface (EFI) utility. It has  
been updated to provide more details on supported cabling configurations.  
Typographical Conventions  
This document uses the following conventions:  
Book Title  
The title of a book. On the web and on the Instant Information CD, it may be  
a hot link to the book itself.  
Emphasis  
Text that is emphasized.  
Bold  
ComputerOut  
Text that is strongly emphasized.  
Text displayed by the computer.  
A command entered by the System Administrator  
UserInput  
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About This Document  
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HP Welcomes Your Comments  
HP welcomes any comments or suggestions you have for this Support Guide.  
Please use either of the following methods to respond:  
-OR-  
Using a feedback form:  
Please include the following information along with your comments:  
The complete title and manufacturing part number of the document. (The manufacturing  
part number can be located on the title page.)  
The chapter, section, and page number of the content you are commenting on.  
The version of HP-UX that you are using.  
HP Welcomes Your Comments  
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1 HP A7173A Adapter Overview  
This chapter provides an overview of the features and capabilities of the A7173A adapter:  
About the A7173A Adapter  
The HP A7173A Dual Channel PCI-X Ultra320 SCSI Host Bus Adapter (A7173A adapter) provides  
two Ultra320 SCSI Parallel Interface Specification-4 (SPI-4) interfaces to PCI computer systems.  
The A7173A adapter is a PCI-X adapter capable of up to 133 MHz, 64 bit data transfers. It supports  
connection of up to 15 SCSI devices per channel, or a total of 30 SCSI devices per adapter.  
The A7173A adapter provides synchronous or asynchronous 16-bit (Wide) Low Voltage Differential  
(LVD) or 16-bit (Wide) Single-Ended (SE) SCSI solutions, using only one PCI slot. The adapter is  
backward compatible, supporting Ultra160, Ultra2, Ultra, and Fast SCSI devices.  
The A7173A adapter cannot be connected to FWD (HVD) devices. Consult with your  
Hewlett-Packard representative for information on specific system configurations.  
For a detailed summary of A7173A adapter features and specifications, see Appendix B (page 71).  
Figure 1-1 The A7173A PCI-X Dual Channel Ultra320 SCSI Host Bus Adapter  
3
4
1
2
5
1
Channel B 68 Pin External VHDCI Connector  
2
Channel A 68 Pin External VHDCI Connector  
3
Channel B 68 Pin Internal HD Connector  
4
Channel A 68 Pin Internal HD Connector  
5
PCI-X Bus Edge Connector  
About the A7173A Adapter  
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2 Installing the A7173A Adapter  
This chapter contains the following sections explaining installation of the A7173A adapter:  
NOTE: This manual provides installation instructions and technical information for qualified  
personnel who maintain or service HP-UX systems. Installing the A7173A adapter requires  
proficiency in both hardware configuration and software administration.  
Installation Overview  
The following steps are provided to assist with planning the A7173A adapter installation. Each  
step addresses an aspect of the installation process that may impact the installation in your  
configuration.  
1. Review the HP scsiU320-00 (mpt) Mass Storage Driver Release Notes:  
2. Review the HP Ultra320 SCSI Host Bus Adapter Support Matrix:  
3. Review the recommendations for performance. See “Performance Tuning” (page 45)).  
4. Make sure you have the necessary parts and tools. Installing the A7173A adapter requires  
disassembly of some system components. Before beginning the installation, see the manual  
for the system you plan to install the A7173A adapter in, for detailed instructions about  
installing host bus adapters in the PCI slots. In addition, you will need a grounding  
Electrostatic Discharge (ESD) Kit (shipped with the A7173A).  
5. Install the A7173A software. See “Installing A7173A Adapter Software” (page 14).  
6. Confirm system firmware and update if necessary. See “System Firmware” (page 15).  
7. Install the A7173A hardware. See “Installing A7173A Adapter Hardware” (page 16).  
8. Connect the SCSI devices . See “Connecting SCSI Peripheral Devices” (page 17).  
9. Confirm A7173A adapter firmware and update if necessary. See “Confirming the A7173A  
10. Confirm the SCSI parameters, and change settings if necessary:  
Maximum data transfer rate; see About the Maximum Data Transfer Rate” (page 24).  
To determine how SCSI parameters can be set offline and online in your configuration, check  
the HP Ultra320 SCSI Host Bus Adapter Support Matrix:  
11. If you will be using a disk array in a multi-host environment, be sure you have a LUN 0  
12. Verify the installation. See “Verifying the Installation” (page 20).  
Installation Overview  
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Locating A7173A Adapter Software  
The drivers, utilities and manpages for the A7173A adapter are on the HP-UX application release  
CD. They are also available online at the HP Software Depot.  
To locate the software at the HP Software Depot, follow these steps:  
Go to the Software Depot website:  
Search for A7173A.  
Click receive for free.  
Complete the free product registration form and click next.  
In the “Download Software” section, click the link for the depot that corresponds to your  
HP-UX operating system version to download the drivers, utilities, and manpages for the  
A7173A adapter.  
In the “Documents” column next to the “Download Software” column, click Installation  
Instructions to download instructions for using the Software Distributor tool to install the  
drivers, utilities, and manpages for the A7173A adapter.  
Installing A7173A Adapter Software  
The mptdriver is used by the A7173A adapter in all supported HP-UX systems. The mptdriver  
is available on the application release CD or at the HP Software Depot. The scsiU320-00 bundle,  
which includes the mptdriver, also includes the mptconfigand mptutilutilities for online  
configuration and troubleshooting.  
1. Read the HP scsiU320-00 (mpt) Mass Storage Driver Release Notes, to confirm which patches,  
if any, are required. Patches can be downloaded from the HP IT Resource Center (ITRC):  
NOTE: You must install all of the patches listed in the HP scsiU320-00 (mpt) Mass Storage  
Driver Release Notes, before installing the scsiU320-00 bundle containing the mptdriver.  
2. Use the swlistcommand to see which patches are already installed on the system. If no  
patches are required, go to step 4.  
3. Install any necessary patches.  
4. Install the scsiU320-00 software bundle for the HP-UX operating system version you are  
running:  
To install the software from the HP-UX application CD, insert the CD into the appropriate drive  
and enter the swinstallcommand. Next, follow the on-screen menu to complete the installation.  
If you download the scsiU320-00 bundle from the HP Software Depot, it can be installed using  
the Software Distributor (SD) tool. The SD is used to install and remove software on HP-UX host  
systems.  
The instructions for using the SD to install or remove the drivers, utilities, and manpages for the  
A7173A adapter can be downloaded at the HP Software Depot, see “Locating A7173A Adapter  
Files Contained in the scsiU320-00 Bundle  
The scsiU320-00 bundle contains several files that the Software Distributor (SD) will copy to the  
appropriate directories on the host system.  
If you are concerned that the installation is not complete, use the swverifycommand to confirm  
the software has been properly installed. Use the swlistcommand to display the files that have  
been installed. It is not necessary to run these commands, unless it becomes necessary to  
troubleshoot the A7173A adapter installation.  
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Installing the A7173A Adapter  
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System Firmware  
The firmware on HP 9000 systems is known as Processor Dependent Code (PDC). On HP  
Integrity® systems, the system firmware is based on the Extensible Firmware Interface (EFI)  
specifications. There is also an EFI driver component of the A7173A adapter firmware for Integrity®  
systems.  
Processor Dependent Code (PDC) on HP 9000 Systems  
PDC is the system firmware on HP 9000 systems. To determine the correct PDC for PA-RISC  
based systems,. see the HP Ultra320 SCSI Host Bus Adapter Support Matrix, at:  
The Boot Console Handler (BCH) menus are used offline to confirm the PDC version that is  
installed on a PA-RISC based system. See “Using the BCH Menus on HP 9000 Systems” (page 28),  
for details.  
If you do not have the correct PDC version installed on your system, contact your HP  
representative for details on obtaining and installing the correct PDC version.  
Extensible Firmware Interface (EFI) on HP Integrity Systems  
The system firmware on HP Integrity® systems is based on the Extensible Firmware Interface  
(EFI) specifications. An EFI utility can be used offline to verify the system firmware version that  
is installed on HP Integrity® systems. See, “Using the EFI Utility on HP Integrity Systems”  
(page 32), for details.  
See the HP Ultra320 SCSI Host Bus Adapter Support Matrix on http://docs.hp.com to determine  
the minimum system firmware version that is needed to use the A7173A adapter on your system.  
For a matrix of system firmware for I/O adapters with HP-UX 11i v3 (B.11.31) boot support, as  
well as the minimum firmware requirements for HP-UX 11i v3, see the documents at:  
If the system firmware version installed on your HP-UX system is lower than the minimum  
system firmware version required for the A7173A adapter to operate properly on that system,  
you can obtain the latest HP-UX 11i firmware updates from the IT Resource Center (ITRC):  
If you need to patch your firmware, the ITRC provides a patch database, as well as patch  
documentation that includes installation instructions. To access patches, log in to your appropriate  
region; click “Maintenance and support (for hp products),” then search for individual patches  
and firmware.  
System Firmware  
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Installing A7173A Adapter Hardware  
This section contains information about installing the A7173A adapter hardware in a supported  
HP-UX system.  
WARNING! The installation procedures in this section require opening the computer cabinet,  
which might expose you to high-energy (high-amperage) circuits and sharp edges on the  
equipment chassis. Be sure to remove all rings, watches, and other jewelry before opening the  
cabinet.  
Before beginning installation, and without removing the adapter from its antistatic bag, inspect  
the adapter for any signs of obvious damage, such as chipped or loose components. Contact HP  
if the adapter is damaged.  
CAUTION: The A7173A adapter contains electronic components that can easily be damaged  
by small amounts of static electricity. To avoid damage, follow these guidelines:  
Store the adapter in its antistatic plastic bag until you are ready to install it.  
Work in a static-free area, if possible.  
Handle the adapter by the edges only. Do not touch electronic components or electrical  
traces.  
If you must lay the adapter down, place it on a non-conductive mat or surface.  
Use the Electrostatic Discharge (ESD) kit that is provided with the adapter. Follow the  
instructions included with the kit.  
Use a suitable ground; for example, an exposed metal surface on the system chassis can  
serve as a ground.  
Offline Installation  
Install the A7173A adapter in any supported HP-UX system according to the offline host bus  
adapter installation procedure for that system. For more information about installation procedures,  
see the HP system documentation at:  
NOTE: The A7173A adapter can be installed in any PCI or PCI-X slot, but for best performance,  
HP recommends installing the adapter in a PCI-X, 133 MHz, 64 bit, 4x (“Twin Turbo” or “Dual  
Rope”) slot. For more information on slot specifications, see the system documentation; or, for  
entry-class servers, see the I/O Slot Matrix – Entry Class Integrity Servers, at:  
After installing the A7173A adapter, go to “Connecting SCSI Peripheral Devices” (page 17).  
Online Installation  
The Online Addition and Replacement feature (OLAR for HP-UX 11i v1, or OL* for HP-UX 11i  
v2 and later HP-UX releases) enables you to add or replace PCI host bus adapters without shutting  
down and rebooting the system, and without adversely affecting other system components. The  
system hardware uses slot-specific power control, combined with HP-UX operating system  
support, to enable these features.  
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For more information on OLAR or OL*, see the following documents:  
To determine whether OLAR or OL* is supported on your system, see the HP Ultra320 SCSI  
Host Bus Adapter Support Matrix:  
For detailed instructions on using OLAR on HP-UX 11i v1, see Configuring HP-UX for  
Peripherals:  
For detailed instructions on using OL* on HP-UX 11i v2, see the Interface Card OL* Support  
Guide:  
For detailed instructions on using OL* on HP-UX 11i v3, see the Interface Card OL* Support  
Guide:  
IMPORTANT: Superdome systems are not intended for access by users. HP recommends that  
Superdome systems only be opened by a qualified HP engineer. Failure to observe this  
requirement can invalidate any support agreement or warranty to which the system owner might  
otherwise be entitled.  
IMPORTANT: If you use OLAR or OL* to add or replace an A7173A adapter, the SCSI ID will  
be set at 7 by default. If the SCSI ID for an add-in or replacement adapter needs to be set at some  
value other than 7, the mptconfigcommand can be used to set the SCSI ID after the A7173A  
adapter is inserted into the slot and powered on, but before the SCSI cable(s) are connected. See  
more information.  
Connecting SCSI Peripheral Devices  
The A7173A adapter is capable of communicating with Low Voltage Differential (LVD) or Single  
Ended (SE) SCSI devices. LVD allows up to 12m cable lengths with multiple SCSI devices, or  
25m point-to-point connections.  
Important Rules For Connecting SCSI Devices  
When you connect SCSI devices to an A7173A or AB290A Host Bus Adapter, the following rules  
apply:  
All of the devices connected to each port must be of the same type; for example, you cannot  
mix hard disks and removable-media devices on the same port.  
All of the removable-media devices (such as a tape drive, DVD, or CD-ROM) on a SCSI port  
must be of the same type and speed. For example, you can connect two or more 320 MB/S  
tape drives to a port, but you cannot mix tape drives of different speeds on the same port.  
Each SCSI channel on the A7173A adapter has an internal HD (high density) SCSI connector  
and an external VHDCI (very high density cable interconnect) SCSI connector. Do not connect  
SCSI devices to both the internal and external SCSI connectors on the same channel.  
If you connect devices with different data transfer rates to the same SCSI channel, the speed  
of that channel will be limited to the maximum transfer rate of the slowest device. For  
example, if you connect both LVD SCSI devices and SE SCSI devices to the same SCSI  
channel, the data transfer rate for that channel will be limited to 40 MB/s, which is the  
maximum rate for SE SCSI.  
To view a list of supported peripheral devices see the HP Ultra320 SCSI Host Bus Adapter Support  
Matrix:  
Connecting SCSI Peripheral Devices  
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Identifying Compatible SCSI Cables  
Make all SCSI bus connections to the A7173A adapter with shielded, 68-pin cables (multimode,  
LVD or SE). The connectors on the cables are keyed for proper mating.  
Figure 2-1 Identifying SCSI Cable Connectors  
2
3
1
4
1
2
3
4
68-pin External HD (high density) SCSI cable  
connector  
External Offset VHDCI (very high density  
cable interconnect) SCSI cable connector  
Internal 50-pin Narrow SCSI cable connector  
Internal 68-pin Wide SCSI cable connector  
Connecting Internal Devices  
The A7173A adapter has two internal 68 pin HD connectors, one for each SCSI channel. If you  
purchased your A7173A adapter as a factory-integrated controller (ordered on product option  
0D1), any internal SCSI devices will be connected at the factory. If an internal SCSI device has  
been installed on one of the A7173A adapters SCSI channels, do not connect any devices to the  
external port for that channel.  
Connecting External Devices  
The A7173A adapter has two external 68 pin VHDCI connectors, one for each SCSI channel.  
External SCSI devices, may have 68 pin HD or VHDCI connectors. No SCSI cables are shipped with  
the A7173A adapter.  
NOTE: Auto termination is factory enabled on the A7173A adapter. External terminators can  
be ordered from HP, if necessary (order SCSI LVD/SE terminator: HP product number C2370A).  
To connect external SCSI devices to the A7173A adapter:  
1. Plug the 68-pin VHDCI connector on one end of a SCSI cable into an external connector on  
the A7173A adapter. Make sure the external connector you attach the SCSI cable to  
corresponds to the channel you want to connect the external device to.  
2. Plug the 68-pin HD or VHDCI connector on the other end of the cable into the SCSI connector  
on the external SCSI device.  
3. If you need to connect more than one external SCSI device to the adapter, “daisy chain”  
them together with shielded external SCSI cables.  
When you have finished connecting the external devices, go to, “Setting the SCSI Parameters”  
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Confirming the A7173A Adapter Firmware Version  
To verify the firmware version currently running on an online A7173A adapter, use the mptutil  
<device_file>command. For more information about online and offline firmware verification  
To determine the device files for the A7173A adapters in your system, use the ioscan -fnkd  
mptcommand:  
# ioscan -fnkd mpt  
Class  
I H/W Path Driver S/W State H/W Type  
Description  
==================================================================  
ext_bus 6 1/0/2/0/0 mpt CLAIMED  
/dev/mpt6  
ext_bus 7 1/0/2/0/1 mpt CLAIMED  
/dev/mpt7  
ext_bus 8 1/0/4/0/0 mpt CLAIMED  
/dev/mpt8  
ext_bus 9 1/0/4/0/1 mpt CLAIMED  
/dev/mpt9  
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
SCSI Ultra320 A6961-60011  
SCSI Ultra320 A6961-60011  
SCSI Ultra320 A6961-60011  
SCSI Ultra320 A6961-60011  
The device file for each channel of each A7173A adapter is in the second line of the ioscan  
output for each channel. In the sample output, the device files are /dev/mpt6, /dev/mpt7,  
/dev/mpt8, and /dev/mpt9.  
When you have determined the device files, use the mptutil <device_file>command to  
determine the firmware version currently running (in ROM) on the A7173A adapter. Both channels  
on each adapter share the same firmware, so it is only necessary to query one channel to determine  
the current firmware version. For example:  
# mptutil /dev/mpt8  
******************************************************************************  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
M P T U T I L S u p p o r t T o o l  
for Ultra320 SCSI Controller  
Version 1.02 : Oct 22 2006  
(c) Copyright 2003 Hewlett-Packard Development Company, L.P.  
******************************************************************************  
---- ADAPTER INFORMATION -----------------------------------------------------  
Device File  
Hardware Path  
Driver Version  
: /dev/mpt8  
: 1/0/4/0/0  
: r11.31/1.02  
---- CHIP INFORMATION --------------------------------------------------------  
Device ID  
Vendor ID  
Revision ID  
: 0x0030  
: 0x1000  
: 0x8  
Subsystem ID  
Subsystem Vendor ID  
IOC Number  
: 0x12c5  
: 0x103c  
: 0  
Max. Devices  
Number of channels  
Driver State  
: 16  
: 2  
: OPERATIONAL  
---- FIRMWARE INFORMATION ----------------------------------------------------  
SCSI Firmware Version  
: 1.03.35.69 IO  
SCSI Firmware Version (Hex) : 1.03.23.45 IO  
SCSI Firmware Size  
EFI Driver Version  
: 40356  
: 1.05.00.01  
Confirming the A7173A Adapter Firmware Version  
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---- V P D I N F O R M A T I O N -------------------------------------------  
Adapter  
: PCI-X DUAL CHANNEL ULTRA320 SCSI ADAPTER  
Part Number  
Engineering Code  
Specification  
: A6961-60011  
: C-4429  
: PW=15W PCI-X=64BIT,133MHZ  
: P105283605  
Serial Number  
Manufacturing Date Code  
EFI driver version  
: C-4429  
: 1.05.00.01  
In the sample output, the SCSI firmware version is 1.03.35.69.  
The most recent SCSI firmware version for the A7173A product is listed in the HP Ultra320 SCSI  
Host Bus Adapter Support Matrix:  
The mptutilcommand is also used to update the A7173A adapter firmware. See “Verify or  
Verifying the Installation  
After installing the scsiU320-00 software bundle containing the mpt driver, installing the A7173A  
adapter, and attaching the peripheral devices, verify that all of the components are working by  
following these steps:  
1. To verify that the adapter is correctly installed, issue this command:  
ioscan -fnkd mpt  
Example 2-1 shows a typical ioscanoutput:  
Example 2-1 Typical ioscan -fnkd mpt Command Output, With Multiple Adapters  
# ioscan -fnkd mpt  
Class  
I H/W Path  
Driver S/W State  
H/W Type  
Description  
==================================================================  
1
6
7
8
2
3
4
ext_bus  
ext_bus  
ext_bus  
ext_bus  
6 1/0/2/0/0  
7 1/0/2/0/1  
8 1/0/4/0/0  
9 1/0/4/0/1  
mpt  
/dev/mpt6  
mpt CLAIMED  
/dev/mpt7  
CLAIMED  
5
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
SCSI Ultra320 A6961-60011  
SCSI Ultra320 A6961-60011  
SCSI Ultra320 A6961-60011  
SCSI Ultra320 A6961-60011  
mpt  
CLAIMED  
/dev/mpt8  
mpt  
CLAIMED  
/dev/mpt9  
1
2
5
Hardware path to channel A of  
adapter 1  
Driver that has claimed the adapter.  
Use in conjunction with the S/W  
Statecolumn to determine the  
status of the adapter.  
Software status. Use in conjunction  
with the Drivercolumn. In this  
example, the adapter has been  
CLAIMEDby the mptdriver.  
Plain-text description of the adapter  
Device file for channel A of adapter 1  
Hardware path to channel B of  
adapter 1  
6
7
8
Hardware path to channel A of  
adapter 2  
Hardware path to channel B of  
adapter 2  
3
4
Example 2-1 shows a system with two A7173A adapters installed. The ioscanoutput  
indicates that the adapters have been claimed by the mptdriver. Notice the hardware path  
shown in the second column. The A7173A adapter supports two PCI devices or functions  
(one per channel). Two lines are listed for each A7173A adapter: one for channel A (denoted  
by a 0as the last digit in the hardware path), and one for channel B (denoted by a 1as the  
last digit in the hardware path). The device file for each channel of each installed adapter is  
shown on the second line of each listing; for example, /dev/mpt6.  
20  
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2. For more detailed information on the installed A7173A adapters, including verification of  
devices that have been connected to the A7173A adapter(s), use the mptconfig <dev  
file>command for each channel of each A7173A adapter. Use the device files displayed  
in the ioscan -fnkd mptoutput. For example:  
# mptconfig /dev/mpt8  
Scan For Devices ...  
---- ADAPTER INFORMATION -----------------------------------------------------  
Device File  
Hardware Path  
: /dev/mpt8  
: 1/0/4/0/0  
---- BUS PARAMETERS ----------------------------------------------------------  
Initiator SCSI ID  
SCSI Bus Rate  
SCSI Bus Width  
: 7  
: Ultra320  
: Wide  
---- CHANNEL CAPABILITIES ----------------------------------------------------  
Req/Ack Offset  
Bus Mode  
: 127  
: LVD  
Quick Arbitration Selection : Disabled  
DT Clocking  
Packetized  
: Enabled  
: Enabled  
---- TARGET PARAMETERS -------------------------------------------------------  
Target Description  
Id  
Firmware In Use  
Version Rate  
In Use  
Width  
In Use  
Device  
------------------------------------------------------------------------------  
9
11  
13  
15  
ST336753LC  
ST336753LC  
ST336753LC  
ST336753LC  
HPC7  
HPC7  
HPC7  
HPC7  
Ultra320 Wide  
Ultra320 Wide  
Ultra320 Wide  
Ultra320 Wide  
Disk  
Disk  
Disk  
Disk  
------------------------------------------------------------------------------  
NOTE: The In Use Devicecolumn only displays on systems running HP-UX 11i v3.  
NOTE: When the system boots after installation, the insfcommand creates the proper device  
files for the “ctl” interfaces (which would include the A7173A adapter) as well as the SCSI devices  
attached to the A7173A adapter. Sometimes, however, the insfcommand does not create all of  
the device files that are needed. For example, this happens when you attach SCSI disks to the  
adapter after the system boots, but the adapter is already installed in the system.  
If you see a SCSI device listed in the ioscanoutput, but there is no device file in the second line  
of the ioscsan output for that device, the device file is missing. To solve this problem, use the  
insf -ecommand, which will create all of the device files.  
For more information about the ioscancommand, see the ioscan(1M)man page.  
For more information about the insfcommand, see the insf(1M)man page.  
See your system documentation for information about verifying system operation.  
Adding Multi-Initiator Support  
The A7173A adapter supports multi-initiator configurations. In a multi-initiator configuration,  
multiple SCSI host bus adapters are connected to the same SCSI bus. See About SCSI IDs”  
(page 24), for details on setting SCSI IDs in a multi-initiator configuration.  
Adding Multi-Initiator Support  
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3 Configuring the A7173A Adapter  
This chapter contains the following sections describing configuration of the A7173A adapter:  
NOTE: This manual provides installation instructions and technical information for qualified  
personnel who maintain or service HP-UX systems. Installing the A7173A adapter requires  
proficiency in both hardware configuration and software administration.  
Setting the SCSI Parameters  
The following user configurable SCSI parameters can be set offline or online:  
SCSI ID  
Maximum Data Transfer Rate  
Bus Width  
If the A7173A adapter is new and it is installed in a slot that has never been configured for a  
SCSI adapter, the adapter will be set to the following default settings:  
SCSI ID = 7  
Maximum Data Transfer Rate = MAX (320 MB/s)  
Bus Width = 16 bits (Wide)  
Even if these default settings are appropriate for your configuration, HP recommends that you  
confirm the settings and make changes if necessary.  
IMPORTANT: When you replace an A7173A adapter, these conditions determine whether the  
previous settings will be applied to the replacement adapter:  
If the replacement adapter is new and has never been installed in a system, then the mpt  
driver will continue to use the SCSI parameter settings that are already configured for the  
slot.  
If the replacement adapter was previously installed in a different slot or system, then the  
SCSI parameter settings will not migrate to the new slot or system.  
HP recommends that you confirm the settings and make changes if necessary.  
The SCSI parameters for A7173A adapters installed in HP 9000 systems can be confirmed or  
changed offline using the SCSI” command, which can be accessed from the Boot Console  
Handler (BCH) menus, see “Using the BCH Menus on HP 9000 Systems” (page 28) for details.  
Setting the SCSI Parameters  
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NOTE: The bus width parameter cannot be set offline on rp24xx and rp54xx systems.  
The SCSI parameters for A7173A adapters installed in HP Integrity systems can be confirmed  
or changed offline using the Extensible Firmware Interface (EFI), see “Using the EFI Utility on  
The SCSI parameters for an A7173A adapter installed in any supported HP-UX system can be  
confirmed or changed online using the mptconfigcommand, see “Using mptconfig for Online  
To restore the default SCSI parameter settings, see “Setting SCSI Parameters to Default Values”  
About SCSI IDs  
The firmware suggested default for the A7173A adapter SCSI ID is 7.  
You must assign a separate SCSI ID (0 through 15 for a 16-bit SCSI bus) to the A7173A adapter  
and to each SCSI device on the bus. The priority of a device on a SCSI bus is determined by the  
SCSI ID of the device. The order of SCSI ID priorities (from highest to lowest) is 7, 6, 5, 4, 3, 2, 1,  
0, 15, 14, 13, 12, 11, 10, 9, and 8. A device with SCSI ID 7 has the highest priority, and one with  
SCSI ID 8 has the lowest.  
HP recommends the A7173A adapter be assigned a higher priority than the other SCSI devices  
on the bus. SCSI ID 7 is the preset SCSI ID for the A7173A adapter, giving it the highest priority  
on the SCSI bus. Set each of the other SCSI devices on the bus to one of the remaining SCSI IDs.  
In a multi-initiator HA (High Availability) configuration, multiple SCSI adapters are connected  
to the same SCSI bus. In a multi-initiator configuration, the SCSI adapter that carries the most  
traffic must be assigned a SCSI ID of 7 (highest priority). The SCSI ID of each of the remaining  
SCSI adapters on the bus should be set to the next highest priority remaining SCSI IDs (for  
example, 6, 5, 4, and so on) with the highest traffic adapters getting the highest priority SCSI IDs.  
Setting SCSI IDs Offline  
For HP 9000 systems, the Boot Console Handler (BCH) menus are used to set SCSI IDs offline.  
For HP Integrity® systems, EFI is used to set SCSI IDs offline. See “Using the EFI Utility on HP  
Setting SCSI IDs Online  
The mptconfigcommand is used to display and set SCSI IDs online for all supported systems.  
NOTE: Peripheral device SCSI IDs are typically determined automatically by the storage  
enclosure, or they may be set manually by a switch on the storage enclosure. See the  
documentation for each peripheral device to determine how to set its SCSI ID.  
IMPORTANT: You must not have duplicate SCSI IDs on a SCSI bus; the system may hang or  
crash if you have duplicate SCSI IDs on the same bus.  
About the Maximum Data Transfer Rate  
The firmware suggested default for the A7173A adapter data transfer rate is “MAX” or  
“NOLIMIT”, which allows a maximum data transfer rate of 320 MB/s. The A7173A can  
communicate with all LVD or SE devices that have data transfer rates up to 320 MB/s, including  
the following data transfer rates (synchronous communication over a Wide bus):  
24  
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Fast (20 MB/s)  
Ultra (40 MB/s)  
Ultra2 (80 MB/s)  
Ultra160 (160 MB/s)  
Ultra320 (320 MB/s)  
The actual data transfer rate between the A7173A adapter and the other SCSI devices on the bus  
depends on the maximum data transfer rate that is automatically negotiated for each of the  
devices on the bus.  
For example, if you set the A7173A adapters maximum data transfer rate to NOLIMIT(which  
will be 320 MB/s), and then connect a disk drive that has a maximum data transfer rate of Ultra2  
(80 MB/s), the actual transfer rate will automatically be negotiated to a maximum of 80 MB/s.  
WARNING! HP DS2100, DS2110, and DS2300 external storage devices are only supported at  
a maximum SCSI data transfer rate of U160. The SCSI data transfer rate must be limited to U160  
(or slower) to avoid potential data integrity issues. The SCSI bus will not automatically adjust  
to accommodate the DS2100 or the DS2110. The SCSI data transfer rate must be deliberately set  
to a maximum of U160; offline via the Boot Console Handler (on HP 9000 systems) or EFI (on  
HP Integrity systems), or online via the mptconfigcommand. With the DS2300 the SCSI data  
transfer rate will automatically be negotiated to U160 (or slower), but the negotiation could cause  
a few SCSI bus resets, which can be avoided by deliberately setting the maximum SCSI data  
transfer rate to U160.  
TIP: Unless you are connecting an HP DS2100, DS2110, or DS2300 external storage device to  
an A7173A adapter, HP recommends that you always set the A7173A adapters maximum data  
transfer rate to MAXor NOLIMIT (this is the default setting for the A7173A adapter).  
Using MAXor NOLIMITenables the adapters maximum data transfer rate of 320 MB/s to be used,  
unless there are slower devices on the bus that automatically negotiate a slower data transfer  
rate. Automatic negotiation of the data transfer rate will set the maximum data transfer rate on  
the SCSI bus to the maximum data transfer rate capability of the slowest SCSI device on the bus.  
TIP: If you are trying to debug a communication problem between the A7173A adapter and a  
specific SCSI device, setting the data transfer rate at a slower speed may enhance diagnostic  
efforts. See Chapter 5: “Troubleshooting” (page 51), for more information.  
Setting the Maximum Data Transfer Rate Offline  
For HP 9000 systems, the Boot Console Handler (BCH) menus are used to set the maximum data  
transfer rate offline. See “Using the BCH Menus on HP 9000 Systems” (page 28), for details.  
For HP Integrity® systems, EFI is used to set the maximum data transfer rate offline. See “Using  
Setting the Maximum Data Transfer Rate Online  
The mptconfigcommand is used to set the maximum data transfer rate online for all supported  
About Bus Width  
The firmware suggested default for the A7173A adapters bus width is MAX(the A7173A adapters  
maximum bus width, 16 bits [Wide]). However, either of the following bus widths can be used:  
8 bits (Narrow)  
16 bits (Wide)  
About Bus Width  
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TIP: HP recommends that you always use the A7173As maximum bus width (16 bits), unless  
you have Narrow (8-bit) devices on the bus and you are experiencing problems with the  
connection.  
Setting the Bus Width Offline  
For HP 9000 systems, the Boot Console Handler (BCH) menus are used to set bus width offline.  
NOTE: The bus width parameter cannot be set offline on rp24xx and rp54xx systems.  
For HP Integrity® systems, EFI is used to set the bus width offline. See “Using the EFI Utility  
Setting the Bus Width Online  
The mptconfigcommand is used to set the bus width online for all supported systems. See  
About Auto-Termination  
The auto-termination feature on the A7173A adapter ensures the SCSI bus will be properly  
terminated in any supported configuration.  
The auto-termination state for both of the SCSI channels on the A7173A adapter are factory set  
to enable auto termination. HP does not recommend disabling auto termination.  
NOTE: All supported configurations require auto termination to be enabled on the A7173A  
adapter.  
26  
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Configuration Worksheet  
The worksheet in Table 3-1 provides a convenient format for recording installation details for  
multiple SCSI adapters:  
Table 3-1 SCSI ID Settings  
System Name  
Slot #  
Hardware Path  
SCSI ID  
Channel  
Ch. A  
Ch. B  
Ch. A  
Ch. B  
Ch. A  
Ch. B  
Ch. A  
Ch. B  
Ch. A  
Ch. B  
Ch. A  
Ch. B  
Ch. A  
Ch. B  
Ch. A  
Ch. B  
Configuration Worksheet  
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Setting and Confirming SCSI Parameters Offline  
If the A7173A adapter is installed in a supported HP 9000 system, use the scsicommand,  
accessed from the BCH menus, to set or confirm the SCSI parameters offline.  
If the A7173A adapter is installed in a supported HP Integrity® system, a menu driven Extensible  
Firmware Interface (EFI) utility is available to set or confirm the SCSI parameters offline. See  
Using the BCH Menus on HP 9000 Systems  
The Boot Console Handler (BCH) consists of a series of menus from which various system  
administration tasks can be performed offline on HP 9000 systems. The BCH command syntax  
and output are similar, but not identical, across all HP 9000 systems. The examples used in this  
document may not be exactly the same as what you see using the BCH menus on your system.  
NOTE: For important details about each of the SCSI parameters that can be set offline using  
the BCH menus, see:  
NOTE: The bus width parameter cannot be set offline on rp24xx and rp54xx systems.  
The BCH main menu displays during the boot initialization sequence, after the hardware initializes  
on the console, but before the system has booted (provided autoboot is disabled). Example 3-1  
shows a typical BCM Main Menu:  
Example 3-1 The BCH Main Menu  
---- Main Menu ---------------------------------------------------------------  
Command  
Description  
-------  
-----------  
BOot [PRI|HAA|ALT|<path>]  
PAth [PRI|HAA|ALT] [<path>]  
SEArch [ALL|<cell>|<path>]  
ScRoll [ON|OFF]  
COnfiguration menu  
INformation menu  
SERvice menu  
Boot from specified path  
Display or modify a path  
Search for boot devices  
Display or change scrolling capability  
Displays or sets boot values  
Displays hardware information  
Displays service commands  
Displays debug commands  
DeBug menu  
MFG menu  
DIsplay  
HElp [<menu>|<command>]  
REBOOT  
Displays manufacturing commands  
Redisplay the current menu  
Display help for menu or command  
Restart Partition  
RECONFIGRESET  
Reset to allow Reconfig Complex Profile  
Confirming the PDC Version  
Confirm the PDC version before you configure SCSI parameters. If you do not have the correct  
PDC, the BCH menus will not interact with the A7173A adapter properly. To confirm the PDC  
version, follow these steps:  
1. From the BCH Main Menu, enter into display the Information Menu.  
2. From the Information Menu, enter fvto display the PDC version (system firmware). For  
example:  
FIRMWARE INFORMATION  
PDC ICM  
PDC Utils  
Cell Cab/Slot PDC Ver PDC Date Code Layout Rev XFace Rev  
---- -------- ------- ------------- ---------- ---------  
3
0/3  
17.006  
43.46  
002  
000  
28  
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3. Compare the installed PDC version with the recommended PDC version to use the A7173A  
adapter with your system. For recommended PDC (System Firmware) versions, see the HP  
Ultra320 SCSI Host Bus Adapter Support Matrix, at:  
If you do not have the correct PDC version on your system, contact your HP support representative  
for instructions on updating the PDC.  
Determining Path, Bus, and Slot Information  
In order to configure the A7173A adapter settings, you must determine the path, bus number,  
and slot number of each A7173A adapter that you want to configure. To determine the path,  
bus, and slot information, follow these steps:  
Setting and Confirming SCSI Parameters Offline  
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1. From the BCH Main Menu, enter into display the Information Menu.  
TIP: To return to the BCH Main Menu from other BCH menus, enter main.  
2. From the Information Menu, enter ioto display I/O interface information. Example 3-2  
shows the information for a typical system:  
Example 3-2 I/O Interface Information  
I/O CHASSIS INFORMATION  
Cell Info  
I/O Chassis Info  
Cell  
----  
3
Cab/Slot  
--------  
0/3  
Cab  
---  
8
Bay  
---  
0
Chassis  
-------  
1
I/O MODULE INFORMATION  
Path  
(dec)  
-----  
Slot  
#
----  
Rope  
#
----  
IODC  
Vers  
----  
0x00  
0x00  
0x00  
0x00  
0x00  
0x00  
0x00  
0x00  
0x00  
0x00  
Type  
----  
HVERSION  
--------  
0x8050  
0x7820  
0x7830  
0x7830  
0x7830  
0x7830  
0x7830  
0x7830  
0x7830  
0x7830  
SVERSION  
--------  
0x0c18  
0x0a18  
0x0a18  
0x0a18  
0x0a18  
0x0a18  
0x0a18  
0x0a18  
0x0a18  
0x0a18  
System Bus Adapter 3/0  
Local Bus Adapter  
Local Bus Adapter  
Local Bus Adapter  
Local Bus Adapter  
Local Bus Adapter  
Local Bus Adapter  
Local Bus Adapter  
Local Bus Adapter  
Local Bus Adapter  
3/0/0  
0
8
7
6
5
1
2
3
4
0
1
2
4
6
3/0/1  
3/0/2  
3/0/4  
3/0/6  
3/0/8  
3/0/10  
3/0/12  
3/0/14  
8
10  
12  
14  
PCI DEVICE INFORMATION  
Path  
(dec)  
-----  
Bus  
Slot  
#
Vendor  
Id  
Device  
Id  
Description  
-----------  
#
---  
0
0
0
0
0
0
0
32  
33  
33  
48  
48  
------  
Built-In  
Built-In  
Built-In  
Built-In  
Built-In  
Built-In  
Built-In  
6
------  
0x103c  
0x103c  
0x14e4  
0x1000  
0x1000  
0x1000  
0x1000  
0x1014  
0x1077  
0x14e4  
0x1000  
0x1000  
------  
0x128d  
0x1048  
0x1645  
0x0021  
0x0021  
0x0021  
0x0021  
0x01a7  
0x2312  
0x16c7  
0x0030  
0x0030  
System peripheral  
Comm. serial cntlr  
Ethernet cntlr  
SCSI bus cntlr  
SCSI bus cntlr  
SCSI bus cntlr  
SCSI bus cntlr  
PCI-to-PCI bridge  
Fibre channel  
Ethernet cntlr  
SCSI bus cntlr  
SCSI bus cntlr  
3/0/0/0/0  
3/0/0/0/1  
3/0/0/1/0  
3/0/0/2/0  
3/0/0/2/1  
3/0/0/3/0  
3/0/0/3/1  
3/0/4/1/0  
1
2
3/0/4/1/0/4/0  
3/0/4/1/0/6/0  
3/0/6/1/0  
6
6
5
3
4
5
3/0/6/1/1  
5
1
3
5
Path information for  
Path information for  
A7173A Adapter,  
Channel A. The last  
digit (0or 1)  
Slot information for  
A7173A Adapter.  
a Core-IO  
(Built-In) SCSI  
Controller. The last  
digit (0or 1)  
indicates the channel  
number.  
Path information for  
a second Core-IO  
SCSI Controller.  
indicates the channel  
number.  
4
Bus information for  
A7173A Adapter.  
2
Setting and Confirming the Data Transfer Rate  
Use the scsicommand from the BCH Service Menu to set or confirm the data transfer rate and  
other user-configurable SCSI parameters.  
30  
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The BCH command syntax and output are not identical across all HP 9000 systems. To view the  
scsicommand syntax for your system, enter help scsifrom the BCH service menu.  
Example 3-3 shows a typical scsicommand help screen:  
Example 3-3 Typical BCH scsi Command Help Screen  
Service Menu: Enter command > help scsi  
---- SCSI Help ---------------------------------------------------------------  
SCSI displays the SCSI controller parameters. SCSI is also used to set  
parameters for a SCSI controller at a specified path. These parameters  
are used by the operating system SCSI driver.  
If the value of any parameter is not known or cannot be determined, then  
a firmware suggested default will be used by the SCSI driver.  
An exception is for the termination. If the SCSI card does not support  
SCSI Parameters, then the "term" setting will be displayed as UNKNOWN.  
In this case, the termination is not programmatically controlled.  
SCSI  
SCSI <cell>  
SCSI <path>  
SCSI <path> INIT <id>  
SCSI <path> RATE <rate>  
SCSI <path> TERM <term>  
Display all SCSI controller parms in the PD  
Display all SCSI controller parms on the cell  
Display SCSI controller parms for the path  
Set initiator id for specified path  
Set transfer rate for specified path  
Set auto termination for specified path  
SCSI <path> WIDTH <width> Set bus width for specified path  
SCSI <path> DEFAULT  
SCSI <path> DELete  
SCSI DEFAULT  
Set a specific path to use default parms  
Delete SCSI controller parms for specified path  
Set all the SCSI devices to use default parms  
<cell> is an integer in the range 0..3  
<path> is in I/O notation, such as 1/0/2/3/4  
<id> is an integer in the range 0..15  
Default: 7  
<rate> = SLOW, FAST, ULTRA, ULTRA2, ULTRA160, ULTRA320,  
or NOLIMIT (where NOLIMIT means use max)  
<width> is either 0, 8, or 16 (where 0 means use max)  
<term> is either ON, OFF, or DEFAULT  
Default: max  
Default: max  
Default: ON  
Short Command for SCSI: SCSI  
----  
To confirm the A7173A adapters maximum data transfer rate, follow these steps:  
1. From the BCH Main Menu, enter serto display the Service Menu.  
TIP: To return to the BCH Main Menu from other BCH menus, enter main.  
2. From the service menu, enter the scsicommand, using this syntax:  
scsi <path> rate  
Where <path> is the path to the A7173A adapter. Example 3-4 shows a typical command  
output:  
Example 3-4 Typical scsi rate Command Output  
Service Menu: Enter command > scsi 3/0/6/1/0 rate  
Path (dec)  
----------------- ------------ --------- --------- ---------  
3/0/6/1/0 MAX UNKNOWN MAX  
Initiator ID SCSI Rate Auto Term Bus Width  
6
In Example 3-4, the SCSI data transfer rate (SCSI Rate) is MAX. This is the default setting,  
which enables the A7173A adapters maximum data transfer rate of 320 MB/s.  
To retain the current data transfer rate, enter mainto go back to the BCH Main Menu.  
Setting and Confirming SCSI Parameters Offline  
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To change the data transfer rate, enter the scsicommand from the Service Menu, using the  
syntax:  
scsi <path> rate <rate>  
Where <path> is the path to the A7173A adapter, and <rate> is the target rate setting; see the  
scsi helpscreen for acceptable <rate> values for your system. For example, the command  
to set the rate for the adapter shown in Example 3-4 to Ultra 160 SCSI would be:  
scsi 3/0/6/1/0 rate ULTRA160  
The command to set the rate for the adapter shown in Example 3-4 to MAX(320 MB/s) would be:  
scsi 3/0/6/1/0 rate NOLIMIT  
If you change the data transfer rate, HP recommends that you use the scsi <path> rate  
command to confirm that the rate has changed. When you are satisfied that the maximum data  
transfer rate is set correctly, enter mainto return to the BCH Main Menu.  
TIP: Use the scsicommand syntax displayed in the scsi helpscreen to confirm or change  
other SCSI parameters.  
Using the EFI Utility on HP Integrity Systems  
If the A7173A adapter is installed in a supported HP Integrity® system, a menu driven Extended  
Firmware Interface based Parallel SCSI Offline Operations Utility (EFI utility) can be used to set  
or confirm the SCSI parameters offline. The EFI utility can also be used offline to update the  
A7173A adapter firmware, save the A7173A adapter firmware to a file, and view the A7173A  
adapter vital product data (VPD). The executable file name of the EFI utility is: pscsi.efi  
NOTE: For important details about each of the SCSI parameters that can be set offline using  
the EFI utility, see:  
Downloading the EFI Driver, EFI Utility, and Firmware  
If you have an HP Offline Diagnostics and Utilities DVD that contains the software, go to “Starting  
To download and install the package containing the EFI driver, pscsiutility, and adapter  
firmware, follow these steps:  
1. Download the software from the Business Support Center:  
a. Go to the Business Support Center website:  
b. Click Download drivers and software  
c. Search for A7173A.  
d. Click the link for the adapter in the search results.  
e. Click the link for “cross-operating system software,” or similar.  
f. Click the Download>> link for the EFI Boot Services Driver.  
2. Follow the instructions provided with the download package to copy the files to the correct  
location on your system and start the pscsiutility.  
Starting the pscsi Utility  
To start the pscsiEFI utility, follow these steps:  
32  
Configuring the A7173A Adapter  
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NOTE: To run the utility from a CD or DVD, the disc containing the pscsiutility must be  
inserted in a drive when you boot the system, to allow device mapping.  
1. To reboot the system, enter this command from the system prompt:  
# /usr/sbin/shutdown -ry now  
The system reboots.  
2. When the “EFI Boot Manager” menu appears, use the arrow keys to highlight EFI Shell,  
then press Enter; you must make this selection before the end of the timeout period displayed  
on the screen. The device mapping table displays.  
3. Change to the directory on the EFI partition, CD, or DVD that contains the pscsiEFI utility.  
NOTE: If you run the EFI utility from a hard disk and a firmware update fails, these files  
may not be recoverable. Also, if the hard disk is not accessible, you may not be able to run  
the EFI utility again to correct the problem. If this happens, obtain a CD or DVD, reboot,  
and run the EFI utility from a CD or DVD.  
4. From the EFI shell prompt, enter pscsito start the utility.  
If the EFI utility finds any LSI Logic 53C1030 SCSI chips in the system (on an A7173A adapter,  
on any other HBA, or as Core-IO), the pscsimain menu displays:  
-----------------------------------------------------------------  
Parallel SCSI Offline Operations Utility  
Version 1.02.01.00  
(C)Copyright 2004 Hewlett-Packard Development Company,L.P.  
-----------------------------------------------------------------  
Configure SCSI Ultra320 Interface  
Download and Install Firmware Image  
Advanced Operation  
Exit Application  
5. Use the Arrow keys (Up or Down) to move the highlight to a menu item; press Enter to  
select the item. To exit this utility, select Exit Application and press Enter.  
Configuring the SCSI Ultra320 Interface  
From the pscsimain menu, select Configure SCSI Ultra320 Interface. A menu listing the  
available SCSI Ultra320 controllers appears. Example 3-5 shows the list of available controllers  
on a typical system:  
Setting and Confirming SCSI Parameters Offline  
33  
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Example 3-5 Typical List of Available SCSI Controllers  
Available SCSI Ultra320 Controllers  
SCSI  
Slot  
Seg  
Bus  
Dev  
Channel  
------------------------------------------------------------------  
1
2
XX  
01  
00  
20  
01  
Ch A  
Ch B  
SCSI Ultra320 Core-IO  
00  
80  
01  
Ch A  
Ch B  
SCSI Ultra320 Dual-Channel PCI-X Adapter  
------------------------------------------------------------------  
Back  
1
2
Core-IO SCSI controller,  
indicated by XXin the Slot  
column and the description  
SCSI Ultra320  
A7173A SCSI Controller,  
indicated by a numeric  
value in the Slotcolumn  
and the description SCSI  
Ultra320 Dual-Channel  
PCI-X Adapter.  
Core-IO.  
To return to the main menu, use Tab to highlight Back, then press Enter.  
To configure a SCSI channel, use the Arrow keys (Left, Right, Up, and Down) to highlight Channel  
A or Channel B of a SCSI controller, then press Enter. An information screen for the selected  
SCSI channel displays. For example:  
LSI Logic Host Bus Adapters  
Adapter PCI PCI PCI  
Bus Dev Fnc  
<53C1030 80 02 00>  
RAID FW Revision Pro- LSI  
RAID  
duct Control  
Enabled  
IRQ  
Alert  
Status  
--------- 0 *  
----- 1.03.35.65 IT  
NOTE: Although the first line in the display reads “LSI Logic Host Bus Adapters,” if you select  
a SCSI channel on a SCSI controller that is Core-IO, as opposed to being located on an A7173A  
host bus adapter, information for the Core-IO SCSI channel will appear in this screen.  
Use the Arrow keys (Left or Right) to highlight the SCSI Controller , the FW Revision, or one of  
the other items, then press Enter for more details and options.  
NOTE: The response may not be instantaneous, depending on the terminal you are using.  
Allow sufficient time for the EFI utility to respond before pressing any other keys.  
Example 3-6 shows the Adapter Properties screen for a typical A7173A controller:  
34  
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Example 3-6 Typical Adapter Properties Screen  
Adapter Properties  
Adapter PCI PCI PCI  
Bus Dev Fnc  
53C1030 80 02 00  
<Device Properties>  
<RAID Properties>  
Boot Support  
Host SCSI ID  
[Enabled BIOS & OS]  
[ 7]  
Secondary Cluster Server [No]  
Termination Control  
<Restore Defaults>  
[Auto]  
Use the Arrow keys to select a setting, then use + or - to change the value:  
To change the Boot Support options, select the default Enabled BIOS & OSin the Boot  
Support row, then use + or - to change the displayed value to Enable BIOS Only, Enable  
OS Only, or Disable. Press Enter to accept the option that is displayed on the screen.  
CAUTION: HP recommends that you do not change the default Enabled BIOS and OS  
setting unless you are instructed to do so by a support representative.  
To change the Host SCSI ID, select the default 7in the Host SCSI ID row, then use + or - to  
change the displayed value. Press Enter to accept the Host SCSI ID option that is displayed  
on the screen. In general, the Host SCSI ID should be set at the default value of 7, unless the  
SCSI adapter is in a multi-initiator configuration.  
To enable the Secondary Cluster Server option, select the default Noin the Secondary  
Cluster Server row, then use + or - to change the displayed value. Press Enter to accept the  
Secondary Cluster Server option that is displayed on the screen. For HP-UX, HP recommends  
that you set the “Secondary Cluster Server” option to “Yes”, to avoid a bus reset every time  
the host reboots.  
To restore all of the settings to the factory default values, select <Restore Defaults> and  
press Enter.  
Configuring SCSI Devices  
To view and change the properties of attached SCSI devices, select <Device Properties> from  
the Adapter Properties screen, then press Enter. The Device Properties screen appears.  
Example 3-7 shows the Device Properties screen for a typical system:  
Setting and Confirming SCSI Parameters Offline  
35  
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Example 3-7 Typical Device Properties Screen  
Device Properties  
SCSI Device Identifier  
ID  
MB/Sec MT/Sec Data Scan Scan  
Width ID LUNs > 0  
0
1
2
3
4
5
6
7
8
-
-
-
-
-
-
-
320  
320  
320  
320  
320  
320  
320  
320  
320  
320  
320  
320  
320  
320  
320  
320  
[160]  
[160]  
[160]  
[160]  
[160]  
[160]  
[160]  
[160]  
[160]  
[160]  
[160]  
[160]  
[160]  
[160]  
[160]  
[160]  
[16] [Yes] [Yes]  
[16] [Yes] [Yes]  
[16] [Yes] [Yes]  
[16] [Yes] [Yes]  
[16] [Yes] [Yes]  
[16] [Yes] [Yes]  
[16] [Yes] [Yes]  
[16] [Yes] [Yes]  
[16] [Yes] [Yes]  
[16] [Yes] [Yes]  
[16] [Yes] [Yes]  
[16] [Yes] [Yes]  
[16] [Yes] [Yes]  
[16] [Yes] [Yes]  
[16] [Yes] [Yes]  
[16] [Yes] [Yes]  
*
53C1030  
-
-
-
-
-
-
-
-
9
10  
11  
12  
13  
14  
15  
You can use the Device Properties screen to perform the following tasks:  
Change the SCSI Data Transfer Rate for the entire SCSI bus, or for an individual device  
Change the Data Bus Width for the entire SCSI bus, or for an individual device  
Enable or disable Scan ID  
Turn Disconnect on or off  
Enable or disable Scan LUNs  
Turn Que Tags on or off  
Change SCSI timeout duration  
Restore Default settings  
Use the Arrow keys to highlight specific properties for any device on the SCSI bus. If you continue  
pressing the Arrow key, moving from left to right in any row on the screen, additional columns  
will be displayed. Depending on the selection made, + or - are used to view the options available  
for a particular selection. Press Enter to accept the Device Properties that are displayed on the  
screen.  
NOTE: “Format” and “Verify” do not apply to HP-UX  
Downloading and Installing a Firmware Image  
From the main menu screen, use the Arrow keys to select Download and Install Firmware  
Image, then press Enter. A menu listing the available SCSI Ultra320 controllers appears. For  
example:  
36  
Configuring the A7173A Adapter  
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Example 3-8 Selecting a Controller for Firmware Update  
Available SCSI Ultra320 Controllers  
Flash SCSI  
EFI  
Slot  
Seg  
Bus  
Dev  
Part  
Firmware  
Driver  
-------------------------------------------------------------------  
XX  
00  
20  
01  
No  
1.03.06.00  
1.02.09.00  
SCSI Ultra320 Core-IO  
01  
00  
80  
01  
Yes  
1.03.35.65  
1.04.02.00  
SCSI Ultra320 Dual-Channel PCI-X Adapter  
------------------------------------------------------------------  
Select All Back  
The Flash Partcolumn indicates whether the EFI utility can update the firmware of a SCSI  
controller. A value of Noin this column indicates the EFI utility cannot be used to update firmware  
for that controller. In Example 3-8, the first SCSI controller listed is a Core-IO controller, as  
indicated by its description and the value of XXin the Slotcolumn. You cannot use the EFI  
utility to update the firmware for Core-IO SCSI controllers. The EFI utility can only perform  
firmware updates on SCSI controllers that are attached to host bus adapters installed in PCI slots.  
The SCSI Firmwareand EFI Drivercolumns display the versions of the SCSI firmware and  
EFI driver that are currently running on the controller.  
To update the SCSI firmware or EFI driver on an A7173A adapter, use the arrow keys to highlight  
the SCSI controller attached to the A7173A adapter that you want to update, then press Enter.  
The EFI utility will display a directory listing from which you can select the firmware image file,  
such as in Example 3-9:  
Example 3-9 Selecting a Firmware Image to Download  
Select Firmware Image  
-----------------------------------------------------------------------  
<DIR> ..  
1
it_1030.fw  
Ultra320 SCSI Firmware 1.03.35.65  
2
lsimpt.rom  
Ultra320 EFI Driver 1.04.02.00  
-----------------------------------------------------------------------  
Back  
1
2
An adapter firmware file  
An EFI driver file  
Updating the Adapter Firmware  
If you select an Ultra320 SCSI Firmware file (such as it_1030.fw in Example 3-9), then press  
Enter, a confirmation screen appears. For example  
You are about to install SCSI Firmware version 1.03.35.65  
Do you want to proceed? (y/n)  
If you press y, a status screen appears, displaying the progress of the operation. For example:  
Installing SCSI Firmware Image for Seg:00 Bus:80 Dev:01  
Percentage Complete - 100%  
Re-initializing controller...  
This operation may take up to one minute.  
Firmware Image Installation successful for Seg:00 Bus:80 Dev:01  
Updated Seg:00 Bus:80 Dev:01 to SCSI Firmware Version 1.03.35.65  
Press any key to continue  
Press any key to return to the main menu.  
Setting and Confirming SCSI Parameters Offline  
37  
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Updating the EFI Driver  
If you select an EFI driver file from the Select Firmware Image menu, (such as lsimpt.romin  
Example 3-9), then press Enter, a confirmation screen appears:  
You are about to install EFI Driver version 1.04.02.00  
Do you want to proceed? (y/n)  
If you press y, a status screen appears, displaying the progress of the operation. For example:  
Installing EFI Driver Image for Seg:00 Bus:80 Dev:01  
Percentage Completed - 100%  
Re-initializing controller...  
This operation may take up to one minute.  
Firmware Image Installation successful for Seg:00 Bus:80 Dev:01  
Updating Vital Product Data (VPD)...Done  
Updated Seg:00 Bus:80 Dev:01 to EFI Driver Version 1.04.02.00  
Press any key to continue  
Press any key to return to the main menu.  
Advanced Operations: Save SCSI Firmware Image or EFI Driver Image to File  
To perform advanced operations, select Advanced Operations from the main menu and press  
Enter. The following menu displays:  
-----------------------------------------------------------------  
Parallel SCSI Offline Operations Utility  
(C) Copyright 2004 Hewlett-Packard Development Company, L.P.  
-----------------------------------------------------------------  
Save SCSI Firmware Image to file  
Save EFI Driver Image to file  
Display Vital Product Data (VPD)  
Main Menu  
To save a SCSI firmware image or an EFI driver image to a file, use the arrow keys to highlight  
Save SCSI Firmware Image to file or Save EFI Driver Image to file, then press Enter to display  
the Available SCSI Ultra320 Controllers” screen; for example:  
Available SCSI Ultra320 Controllers  
Flash SCSI  
Part Firmware  
EFI  
Driver  
Slot  
Seg  
Bus  
Dev  
-------------------------------------------------------------------  
XX  
01  
00  
SCSI Ultra320 Core-IO  
00 80 01  
20  
01  
No  
1.03.35.00  
1.02.09.00  
1.04.02.00  
Yes  
1.03.39.00  
SCSI Ultra320 Dual-Channel PCI-X Adapter  
------------------------------------------------------------------  
Back  
Navigate using Arrow Keys and <Tab>.Press <Enter> to Select  
Use the arrow keys to highlight a SCSI controller; then press Enter to display the “Choose File  
to save Firmware Image” screen. For example:  
Choose File to save Firmware Image  
-----------------------------------------------------------------------  
<DIR> ..  
new.rom  
it_1030.fw  
Ultra320 SCSI Firmware 1.03.39.00  
Ultra320 SCSI Firmware 1.03.35.65  
38  
Configuring the A7173A Adapter  
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lsimpt.rom  
10300.rom  
Ultra320 EFI Driver 1.04.02.00  
Ultra320 EFI Driver 1.03.00.00  
-----------------------------------------------------------------------  
Back Save As:  
Navigate using Arrow Keys and <Tab>. Choose Save As to input a file name  
Use the arrow keys to highlight a firmware image file, then use Tab to select Save As. Following  
Save As in the same line, the curser will flash. Enter the file name for the firmware image, then  
press Enter. A status screen appears, displaying the progress of the operation. For example:  
Saving SCSI Firmware Image to File...  
Firmware image is successfully saved to file  
Press any key to continue  
Press any key to continue. The firmware image file you selected has been saved to the file name  
you entered.  
Advanced Operations: Display Vital Product Data (VPD)  
Choose Display Vital Product Data (VPD) from the Advanced Operations” menu, then press  
Enter. The VPD screen displays. This information can be supplied to an HP support engineer if  
you need assistance troubleshooting a problem with the SCSI controller. Example 3-10 shows a  
typical VPD screen:  
Example 3-10 Typical Vital Product Data Screen  
Vital Product Data (VPD) for Seg: 00 Bus: 80 Dev: 01  
------------------------------------------------------------------------  
Identification  
<PN> Board Part Number  
PCI-X DUAL CHANNEL ULTRA320 SCSI ADAPTER  
A6961-60011  
<EC> Engineering Change Level B-4405  
<SN> Serial Number  
52SY549112  
<V0> Miscellaneous Information PW=15W PCI-X=64BIT,133MHZ  
<V2> Manufacturing Date Code  
<V1> EFI Driver Version  
B-4405  
1.04.02.00  
------------------------------------------------------------------------  
Exiting the EFI Utility  
To exit the pscsi EFI Utility and return to the EFI shell prompt, choose Exit Application from  
the Main Menu, then press Enter.  
If you have updated the EFI driver, the follow screen appears:  
Updating the EFI Driver Image requires a system reset  
for the new EFI Driver to take effect.  
Do you want to reset the system now? (y/n)  
You must press y to reset the system in order to complete the new EFI driver installation.  
Setting and Confirming SCSI Parameters Online  
The user configurable SCSI parameters can be set or confirmed online on all supported systems  
using the mptconfigcommand.  
Setting and Confirming SCSI Parameters Online  
39  
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NOTE: For important details about each of the SCSI parameters that can be set online using  
the mptconfigcommand, see:  
Using mptconfig for Online Configuration  
The mptconfigcommand has options for changing each of the user-configurable SCSI  
parameters. By default, the SCSI ID of the A7173A adapter is “7,” the transfer rate is “ultra320”  
and the bus width is “wide.”  
To see a help screen showing the mptconfigcommand syntax, enter mptconfigat the system  
prompt with no additional options:  
# mptconfig  
Usage: mptconfig [options] <dev_file>  
<dev_file> = /dev/mptX  
Options:  
-i initiator_id = 0 to 15  
-t target_id  
-r rate  
-w width  
= 0 to 15  
= ultra|ultra2|ultra160|ultra320  
= narrow|wide  
-d set default values for scsi bus  
default values are:  
initiator_id = 7  
rate  
width  
= ultra320  
= wide  
Note:  
- You must be a privileged user to execute this command. See privileges(5)  
for more information on privileged users.  
- See mptconfig(1M) for tool details.  
To use the mptconfigcommand you will need to know the device file name for each A7173A  
adapter you want to configure. Use the ioscan -kfncommand to determine the device file  
name for each A7173A adapter installed in your system. Example 3-11 shows a portion of ioscan  
-kfnoutput that includes an A7173A adapter and a disk array that are on the same SCSI bus:  
40  
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Example 3-11 Typical ioscan -kfn Command Output  
# ioscan -kfn  
Class  
I H/W Path  
Driver  
S/W State  
H/W Type  
Description  
==============================================================================  
1
ext_bus  
10 1/0/14/0/0  
mpt  
/dev/mpt14  
CLAIMED  
INTERFACE  
SCSI Ultra320 A6961-60011  
COMPAQ BF1468A4B3  
COMPAQ BD1468A4C5  
COMPAQ BD1468A4C5  
COMPAQ BF1468A4B3  
COMPAQ BF1468A4B3  
COMPAQ BF1468A4B3  
2
target  
disk  
7
12  
1/0/14/0/0/1.0 tgt  
1/0/14/0/0/1.0.0  
CLAIMED  
CLAIMED  
/dev/rdsk/c7t0d0  
CLAIMED  
CLAIMED  
/dev/rdsk/c7t1d0  
CLAIMED DEVICE  
CLAIMED  
/dev/rdsk/c7t3d0  
CLAIMED  
CLAIMED  
DEVICE  
DEVICE  
sdisk  
/dev/dsk/c7t0d0  
1/0/14/0/0/1.1 tgt  
1/0/14/0/0/1.1.0 sdisk  
/dev/dsk/c7t1d0  
1/0/14/0/0/1.3 tgt  
1/0/14/0/0/1.3.0 sdisk  
/dev/dsk/c7t3d0  
1/0/14/0/0/1.4 tgt  
1/0/14/0/0/1.4.0 sdisk  
/dev/dsk/c7t4d0  
1/0/14/0/0/1.5 tgt  
1/0/14/0/0/1.5.0 sdisk  
/dev/dsk/c7t5d0  
1/0/14/0/0/1.8 tgt  
1/0/14/0/0/1.8.0 sdisk  
/dev/dsk/c7t8d0  
1/0/14/0/0/1.15 tgt CLAIMED  
1/0/14/0/0/1.15.0 sctl  
target  
disk  
4
4
DEVICE  
DEVICE  
target  
disk  
5
5
DEVICE  
target  
disk  
2
2
DEVICE  
DEVICE  
/dev/rdsk/c7t4d0  
CLAIMED DEVICE  
CLAIMED  
target  
disk  
8
13  
DEVICE  
/dev/rdsk/c7t5d0  
target  
disk  
3
3
CLAIMED  
CLAIMED  
/dev/rdsk/c7t8d0  
DEVICE  
DEVICE  
DEVICE  
DEVICE  
target  
ctl  
6
0
CLAIMED  
CLAIMED  
COMPAQ PROLIANT 4L7E*DB  
SCSI Ultra320 A6961-60011  
/dev/rscsi/c7t15d0  
3
ext_bus  
11 1/0/14/0/1  
mpt  
INTERFACE  
4
/dev/mpt15  
processor  
processor  
processor  
processor  
processor  
processor  
processor  
processor  
0 0/120  
1 0/121  
2 1/120  
3 1/121  
CLAIMED  
CLAIMED  
CLAIMED  
CLAIMED  
PROCESSOR  
PROCESSOR  
PROCESSOR  
PROCESSOR  
Processor  
Processor  
Processor  
Processor  
1
3
4
Hardware path to /dev/mpt14.  
Device file for hardware path 1/0/14/0/0.  
Hardware path to /dev/mpt15.  
Device file for hardware path 1/0/14/0/1.  
2
The device files for both channels of an A7173A adapter are listed in Example 3-11. Both channels  
of the A7173A adapter share the same PCI slot. Their hardware paths are the same except for  
the last digit. In the example, the SCSI channel associated with device file /dev/mpt14is in use  
and is connected to target devices on a SCSI bus. The SCSI channel associated with device file  
/dev/mpt15is not connected to a SCSI bus or to any target devices.  
To view a summary of the SCSI parameter settings for a channel on an A7173A adapter, enter  
the mptconfig <device_file> command, where <device_file> is the device file name  
of an A7173A adapter channel. For example:  
# mptconfig /dev/mpt14  
Scan For Devices ...  
---- ADAPTER INFORMATION -----------------------------------------------------  
Device File  
Hardware Path  
: /dev/mpt14  
: 1/0/14/0/0  
---- BUS PARAMETERS ----------------------------------------------------------  
Initiator SCSI ID  
SCSI Bus Rate  
SCSI Bus Width  
: 7  
: Ultra320  
: Wide  
---- CHANNEL CAPABILITIES ----------------------------------------------------  
Req/Ack Offset  
Bus Mode  
: 127  
: LVD  
Quick Arbitration Selection : Disabled  
DT Clocking  
Packetized  
: Enabled  
: Enabled  
---- TARGET PARAMETERS -------------------------------------------------------  
Target Description Firmware In Use In Use In Use  
Setting and Confirming SCSI Parameters Online  
41  
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Id  
Version Rate  
Width  
Device  
------------------------------------------------------------------------------  
0
1
3
4
5
8
-
BF1468A4B3  
BD1468A4C5  
BD1468A4C5  
BF1468A4B3  
BF1468A4B3  
BF1468A4B3  
HPB5  
HPB4  
HPB4  
HPB5  
HPB5  
HPB5  
Ultra320 Wide  
Ultra320 Wide  
Ultra320 Wide  
Ultra320 Wide  
Ultra320 Wide  
Ultra320 Wide  
Disk  
Disk  
Disk  
Disk  
Disk  
Disk  
Enclosure  
PROLIANT 4L7E*DB 2.30  
-
-
------------------------------------------------------------------------------  
NOTE: The In Use Devicecolumn is only displayed on systems running HP-UX 11i v3.  
Setting the SCSI ID Online  
Use the -ioption on the mptconfigcommand to change the SCSI ID of a SCSI initiator. For  
example:  
# mptconfig -i 6 /dev/mpt14  
Confirm: Do you want to change scsi parameters (y/[n]): y  
Scan For Devices to avoid id conflict ...  
[Passed]  
Status .................................. [Successful]  
#
If you attempt to change the SCSI ID to a number that is already in use by another device, the  
mptconfig -icommand will fail and a message will alert you that the SCSI ID you selected  
is already in use.  
# mptconfig -i 5 /dev/mpt14  
Confirm: Do you want to change scsi parameters (y/[n]): y  
Scan For Devices to avoid id conflict ...  
Initiator id conflicts with target id: 5.  
Status ..................................  
[Failed]  
[Failed]  
---- TARGET PARAMETERS -------------------------------------------------------  
Target Description  
Id  
Firmware In Use  
Version Rate  
In Use  
Width  
In Use  
Device  
------------------------------------------------------------------------------  
0
1
3
4
5
8
-
BF1468A4B3  
BD1468A4C5  
BD1468A4C5  
BF1468A4B3  
BF1468A4B3  
BF1468A4B3  
HPB5  
HPB4  
HPB4  
HPB5  
HPB5  
HPB5  
Ultra320 Wide  
Ultra320 Wide  
Ultra320 Wide  
Ultra320 Wide  
Ultra320 Wide  
Ultra320 Wide  
Disk  
Disk  
Disk  
Disk  
Disk  
Disk  
Enclosure  
PROLIANT 4L7E*DB 2.30  
-
-
42  
Configuring the A7173A Adapter  
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------------------------------------------------------------------------------  
CAUTION: Set the initiator ID on a SCSI adapter carefully. Duplicate SCSI IDs on a SCSI bus  
can result in bus hangs, system hangs, and system panics. The mptconfigcommand will attempt  
to verify that no targets are using the specified ID before the change is allowed; however, in the  
case of multi-initiator (shared bus) configurations, the mptconfigcommand cannot detect the  
presence of other initiators on the SCSI bus. Use the ioscan command on any servers connected  
to the same SCSI bus to verify that the init_id selected is free, before using the mptconfig -i  
option.  
NOTE: The In Use Devicecolumn is only displayed on systems running HP-UX 11i v3.  
Using Common mptconfig Command Line Options  
This section lists the mptconfigcommand line options to change common A7173A SCSI settings  
online:  
Use the -roption on the mptconfigcommand to change the transfer rate for the A7173A  
adapter. For example:  
# mptconfig -r ultra160 /dev/mpt14  
Confirm: Do you want to change scsi parameters (y/[n]): y  
Status .................................. [Successful]  
#
Use the -woption on the mptconfigcommand to change the SCSI bus width. For example:  
# mptconfig -w narrow /dev/mpt14  
Confirm: Do you want to change scsi parameters (y/[n]): y  
Status .................................. [Successful]  
#
Use the -toption on the mptconfigcommand to change the SCSI ID of SCSI target devices  
that do not automatically configure SCSI IDs.  
NOTE: In most cases, target device SCSI IDs are set automatically by the storage enclosure  
or by a switch on the storage enclosure. See the documentation for the peripheral device to  
determine how to set its SCSI ID.  
Use the -doption on the mptconfigcommand to set the SCSI parameters on the A7173A  
adapter to the default values. For example:  
# mptconfig -d /dev/mpt14  
Confirm: Do you want to change scsi parameters (y/[n]): y  
Scan For Devices to avoid id conflict ...  
Changing SCSI Bus Parameters ............  
[Passed]  
[Passed]  
Status .................................. [Successful]  
#
Setting and Confirming SCSI Parameters Online  
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Setting SCSI Parameters to Default Values  
The default SCSI parameter settings for the A7173A adapter are:  
SCSI ID = 7  
Maximum Data Transfer Rate = MAX (320 MB/s)  
Bus Width = 16 bits (Wide)  
Offline  
On HP 9000 systems, the SCSI parameters for the A7173A adapter can be set to the default  
values offline, using the SCSIcommand accessed from the Boot Console Handler (BCH)  
menus.  
Depending on the system, the SCSIcommand may have a “default” option. If there is a  
default option, use it. If there is no default option, the SCSI command will have to be issued  
for each SCSI parameter that you need to change. See “Using the BCH Menus on HP 9000  
Systems” (page 28) for details.  
On HP Integrity® systems, the SCSI parameters for the A7173A adapter can be set to the  
default values offline using the EFI utilities. Each SCSI parameter has to be individually set  
details.  
Online  
Use the mptconfigcommand -doption to set the SCSI parameters for the A7173A adapter can  
be set to the default values online. See “Using mptconfig for Online Configuration” (page 40).  
Configuring LUN 0  
For a disk array that is in a multi-host environment, the SCSI standard requires a LUN 0 in the  
following configurations:  
If the disk array is connected to the A7173A adapter, and you plan to boot from that array,  
the disk array must be configured as LUN 0. Do not configure the LUN with any LUN  
security (that is, do not restrict access).  
If the disk array is connected to an A7173A adapter installed in an HP-UX system that is  
running from a separate boot disk, the disk array must be configured with LUN 0; otherwise,  
the ioscancommand will not detect all of the LUNs present in the disk array.  
Once you have determined that LUN 0 is configured correctly (if LUN 0 is required in your  
configuration), go to “Verifying the Installation” (page 20), and confirm that all of the components  
are working properly.  
Using the A7173A Adapter as a Boot Device  
If you plan to use the A7173A adapter as a boot device, verify that the correct firmware is installed  
on your system. See “System Firmware” (page 15) for details.  
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4 HP A7173A Administration and Management  
This chapter contains the following sections detailing A7173A adapter Administration and  
Management tasks:  
Performance Tuning  
To get the best performance from the A7173A adapter, HP recommends the following:  
Increase the number specified for the maximum queue depth:  
HP-UX 11i v1, 11i v2: The scsi_max_qdepthtunable is dynamic, so no system reboot  
is needed to change the parameters value. See “SCSI Queue Depth Management” in  
the HP-UX 11i Release Notes for more information about this tunable. If you see “queue  
full” messages in the /var/adm/syslog.logfile, you can avoid those messages by  
reducing the value for scsi_max_qdepth.  
HP-UX 11i v3: The scsi_max_qdepthtunable has been obsoleted and replaced with  
the max_q_depthtunable starting with HP-UX 11i v3. The max_q_depthtunable is  
dynamic, so no system reboot is needed to change the parameters value. You can use  
the scsimgrcommand to set this value at a global level (such as for all disk devices);  
for a set of devices (such as for all disk devices from HP); or for a single device (such  
as for disk0). See the scsimgr (1M)manpage for details.  
Install the A7173A adapter in a PCI-X, 133 MHz, 64 bit, 4x (“Twin Turbo” or “Dual Rope”)  
slot.  
Do not connect any Single Ended (SE) SCSI devices on the same SCSI bus with Low Voltage  
Differential (LVD) SCSI devices. This limits the maximum bus speed to Ultra SCSI (40 MB/s).  
When you assign SCSI IDs to SCSI devices on the bus, assign the highest priority SCSI IDs  
to the devices with the highest volume of data transfer; see About SCSI IDs” (page 24).  
Set the A7173A adapters maximum data transfer rate to the optimal setting for your  
Make sure you have the correct SCSI hardware configuration. Domain Validation can detect  
some configuration problems; see “Domain Validation” (page 53).  
Online Replacement of the A7173A Adapter  
Online Addition and Replacement (OLAR for HP-UX 11i v1, or OL* for HP-UX 11i v2 and later  
HP-UX releases) enables you to add, replace, or delete a PCI host bus adapter in an HP-UX system  
without shutting down or rebooting the system, and without adversely affecting other system  
components. The system hardware uses slot-specific power control combined with HP-UX  
operating system support to enable this feature. For more information, see “Online Installation”  
Performance Tuning  
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IMPORTANT: If the replacement A7173A adapter is new, meaning that it has never been installed,  
the mptdriver will continue to use the SCSI parameter settings that are already configured on  
the slot.  
If the A7173A adapter has been previously installed in a different slot or system, the SCSI  
parameter settings will not migrate to the new slot or system.  
In either case, it is still strongly recommended that the SCSI parameter settings be confirmed,  
and changed if necessary. See “Setting the SCSI Parameters” (page 23) for details.  
Verify or Update A7173A Adapter Firmware On HP 9000 Systems  
On HP 9000 systems, the A7173A adapter firmware cannot be verified or updated offline. The  
A7173A adapter firmware version can only be verified or updated online, using the mptutil  
Verify or Update A7173A Adapter Firmware on HP Integrity Systems  
On HP Integrity® systems, the A7173A adapter firmware has two components:  
SCSI firmware  
To verify or update the SCSI component of the A7173A adapter firmware online, see  
To verify or update the SCSI firmware component of the A7173A adapter firmware  
EFI driver  
The EFI Driver component of the A7173A adapter firmware can be updated offline  
only.  
To verify the EFI driver component of the A7173A adapter firmware online, see “Using  
component of the A7173A adapter firmware cannot be updated online.  
To verify or update the EFI driver component of the A7173A adapter firmware offline,  
Using mptutil to Verify or Update A7173A Adapter Firmware  
To use the mptutilcommand to verify and update the SCSI firmware running on an A7173A  
adapter when the system is online, follow these steps:  
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1. Use the ioscan -fnkd mptcommand to determine the device file for each channel of the  
A7173A adapter. Example 4-1 shows the command output for a typical system:  
Example 4-1 Typical ioscan -fnkd Command Output  
# ioscan -fnkd mpt  
Class  
I H/W Path  
Driver S/W State H/W Type  
Description  
===================================================================  
ext_bus 4 1/0/2/0/0 mpt CLAIMED  
/dev/mpt4  
ext_bus 5 1/0/2/0/1 mpt CLAIMED  
/dev/mpt5  
ext_bus 6 1/0/4/0/0 mpt CLAIMED  
/dev/mpt6  
ext_bus 7 1/0/4/0/1 mpt CLAIMED  
/dev/mpt7  
ext_bus 8 1/0/6/0/0 mpt CLAIMED  
/dev/mpt8  
ext_bus 9 1/0/6/0/1 mpt CLAIMED  
/dev/mpt9  
ext_bus 12 1/0/12/0/0 mpt CLAIMED  
/dev/mpt12  
ext_bus 13 1/0/12/0/1 mpt CLAIMED  
/dev/mpt13  
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
SCSI Ultra320  
SCSI Ultra320  
SCSI Ultra320  
SCSI Ultra320  
SCSI Ultra320 A6961-60011  
SCSI Ultra320 A6961-60011  
SCSI Ultra320  
SCSI Ultra320  
ext_bus 14 1/0/14/0/0 mpt CLAIMED  
/dev/mpt14  
ext_bus 15 1/0/14/0/1 mpt CLAIMED  
/dev/mpt15  
SCSI Ultra320 A6961-60011  
SCSI Ultra320 A6961-60011  
#
The device file for each channel of an A7173A adapter is in the second line of the ioscan  
output. In Example 4-1, /dev/mpt14and /dev/mpt15are the device files for the two  
channels of the A7173A adapter installed in the PCI slot located at hardware path 1/0/14/0.  
2. Use the mptutilcommand to determine the SCSI firmware version running (in ROM) on  
the A7173A adapter. Both channels on each A7173A adapter share the same SCSI firmware,  
so it is only necessary to query one channel to determine the SCSI firmware version installed  
on both channels.  
The version of the EFI driver component of the A7173A adapter firmware will also be  
displayed. Example 4-2 shows the command output for a typical system:  
Using mptutil to Verify or Update A7173A Adapter Firmware  
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Example 4-2 Typical mptutil <device_file> Command Output  
# mptutil /dev/mpt14  
******************************************************************************  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
M P T U T I L S u p p o r t T o o l  
for Ultra320 SCSI Controller  
Version 1.02 : Oct 22 2006  
(c) Copyright 2003 Hewlett-Packard Development Company, L.P.  
******************************************************************************  
---- ADAPTER INFORMATION -----------------------------------------------------  
Device File  
Hardware Path  
Driver Version  
: /dev/mpt14  
: 1/0/14/0/0  
: r11.31/1.02  
---- CHIP INFORMATION --------------------------------------------------------  
Device ID  
Vendor ID  
Revision ID  
: 0x0030  
: 0x1000  
: 0x8  
Subsystem ID  
Subsystem Vendor ID  
IOC Number  
: 0x12c5  
: 0x103c  
: 0  
Max. Devices  
Number of channels  
Driver State  
: 16  
: 2  
: OPERATIONAL  
---- FIRMWARE INFORMATION ----------------------------------------------------  
1
SCSI Firmware Version  
: 1.03.35.65 IO  
SCSI Firmware Version (Hex) : 1.03.23.41 IO  
SCSI Firmware Size  
EFI Driver Version  
: 39968  
: 1.05.00.01  
2
---- V P D I N F O R M A T I O N -------------------------------------------  
Adapter  
: PCI-X DUAL CHANNEL ULTRA320 SCSI ADAPTER  
Part Number  
Engineering Code  
Specification  
: A6961-60011  
: C-4429  
: PW=15W PCI-X=64BIT,133MHZ  
: P105283605  
Serial Number  
Manufacturing Date Code  
EFI driver version  
: C-4429  
: 1.05.00.01  
1
2
Current SCSI (or  
adapter) firmware  
version  
Current EFI driver  
version.  
To determine the recommended firmware version to use the A7173A adapter your system,  
see the HP Ultra320 SCSI Host Bus Adapter Support Matrix at:  
You can download adapter firmware from the Business Support Center, at:  
When you have obtained the A7173A adapter firmware version you need, save it to the  
temporary directory on your system and proceed to Step 3.  
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3. Use the -d option of the mptutilcommand to update the SCSI firmware on the A71713A  
adapter. The command syntax is:  
mptutil -d <firmware_image> <device_file>  
where <firmware_image> is the name of the SCSI firmware image file you want to flash  
to ROM on the A7173A adapter, and <device_file> is the device file name for one of the  
channels on the A7173A adapter. Since both channels on an A7173A adapter share the same  
ROM, the SCSI firmware image can be flashed to ROM via either channel.  
In Example 4-3, SCSI firmware image 1.03.35.69 IO is flashed to the A7173A adapter associated  
with the /dev/mpt14device file:  
Example 4-3 Using mptutil to Update the SCSI Firmware Online  
# mptutil -d /tmp/fw_1.03.35.69_IO /dev/mpt14  
******************************************************************************  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
M P T U T I L S u p p o r t T o o l  
for Ultra320 SCSI Controller  
Version 1.02 : Oct 22 2006  
(c) Copyright 2003 Hewlett-Packard Development Company, L.P.  
******************************************************************************  
---- FIRMWARE UPDATE ---------------------------------------------------------  
Device File........... /dev/mpt14  
New Firmware Image.... /tmp/fw_1.03.35.69_IO  
Hardware Path......... 1/0/14/0/0  
------------------------------------------------------------------------------  
Old SCSI  
Firmware  
New SCSI  
Firmware  
------------------------------------------------------------------------------  
Version............... 1.03.35.65 IO 1.03.35.69 IO  
Do you want to update firmware on the SCSI controller  
at 1/0/14/0/0 with new scsi firmware (y/[n]): y  
The firmware update operation may take up to 5 minutes to complete.  
Please wait while firmware update is in progress./  
Firmware update successful.  
******************************************************************************  
****  
End of MPTUTIL Output  
****  
******************************************************************************  
Using mptutil to Verify or Update A7173A Adapter Firmware  
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5 Troubleshooting  
The A7173A adapter is a single field-replaceable unit (FRU) and does not contain any  
field-serviceable parts. Troubleshooting procedures described in this chapter are limited to  
verifying that the adapter is operational and that a valid connection is established.  
This chapter contains the following sections describing how to troubleshoot the A7173A adapter:  
General Troubleshooting Procedure  
Follow these steps to troubleshoot the A7173A adapter:  
1. Check the connection.  
Verify that the correct cables are used, that none of the connectors have any bent pins, and  
that the cables are securely connected. If you do not find any problems with the connections,  
go to step 2.  
2. Check SCSI bus compatibility:  
If your system is running online, use the mptconfigcommand to ensure that the data  
transfer rates of the A7173A adapter and all attached devices are compatible. See “Setting  
If you have an HP 9000 system and the system is offline, use the commands in the BCH  
menus to verify that the data transfer rates of the A7173A adapter and all attached  
If you have an HP Integrity system and the system is offline, use the EFI utilities to  
verify that the data transfer rates of the A7173A adapter and all attached devices are  
If the transfer rates of the adapter and attached devices are compatible, go to step 3.  
3. Confirm that your system has the correct system firmware (PDC or EFI) version installed;  
see “System Firmware” (page 15). If the correct system firmware version is installed, go to  
step 4.  
4. Confirm that the correct A7173A adapter firmware version is installed; see “Confirming the  
A7173A Adapter Firmware Version” (page 19). If the correct A7173A adapter firmware  
version is installed, go to step 5.  
5. Check the adapter installation.  
Inspect the adapter to make sure it is seated properly in the PCI slot. If necessary, power  
down the system, reseat the adapter, and restart the system.  
If a visual inspection of the adapter and cables does not reveal any problems, or if an action  
taken as a result of the inspection does not produce a working adapter, go to step 6.  
General Troubleshooting Procedure  
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6. Confirm that the correct disk device firmware version is installed on your hard disks. You  
can obtain disk firmware updates from the ITRC web site (http://itrc.hp.com). Search for  
the model number of the disk drive(s) that you want to update. Installation instructions are  
provided in the firmware download package.  
7. Run the Support Tools Manager (STM) diagnostics application (see “Using Support Tools  
If diagnostics determine that the adapter is defective, you must replace it. Contact your local  
Hewlett-Packard customer representative or call the Hewlett-Packard Response Center.  
Creating Missing Device Files  
When the system boots after installation, the insfcommand automatically creates the proper  
device files for the “ctl” interfaces, including the A7173A adapter and the SCSI devices attached  
to it. Under certain conditions, though, the insfcommand does not create all of the necessary  
device files. For example, this can occur if you attach additional SCSI disks to an A7173A adapter  
that is already installed in a system that is up and running.  
Example 5-1 shows part of a typical ioscancommand output, as it could appear when verifying  
the A7173A installation (see “Verifying the Installation” (page 20)):  
Example 5-1 Typical ioscan Listing of SCSI Devices  
disk 10 0/0/1/0/1.0.0 sdisk CLAIMED DEVICE  
/dev/dsk/c1t0d0 /dev/rdsk/c1t0d0  
disk 11 0/0/1/0/1.2.0 sdisk CLAIMED DEVICE  
SEAGATE ST39103LC  
SEAGATE ST39103LC  
/dev/dsk/c1t2d0 /dev/rdsk/c1t2d0  
disk 45 0/2/1/0/1.8.0 sdisk CLAIMED DEVICE  
HP 18.2GST318404LC  
/dev/dsk/c9t8d0 /dev/rdsk/c9t8d0  
disk 46 0/2/1/0/1.10.0 sdisk CLAIMED DEVICE  
HP 18.2GST318404LC  
/dev/dsk/c9t10d0 /dev/rdsk/c9t10d0  
In Example 5-1, the second line of each diskentry shows the device file for that disk, in the  
format /dev/dsk/cxtxdx [...]. If you see a disk or other SCSI device listed without the  
second line, then its device files are missing.  
To correct this problem, use the insf -ecommand to create all of the device files. Then use the  
ioscancommand again to confirm that the device files have been created.  
The A7173A Adapter Is Claimed, But There Is No IO  
If the A7173A adapter is claimed, but there is no IO, follow these steps to diagnose the problem:  
NOTE: Use the iostatcommand to determine whether there is active IO. See the iostat  
manpage for more information.  
1. Use the ioscan -fnkd mptcommand to determine the device file of the controller.  
2. Use the mptutil <dev_file>command to display information about the controller.  
3. Examine the “Chip Information” section of the mptutiloutput to determine if the driver  
state is “operational.”  
4. If the driver state is not operational, examine the mptutilcommand output to determine  
the A7173A adapter firmware version; then confirm that it is current. To determine the  
recommended adapter firmware version, see the HP Ultra320 SCSI Host Bus Adapter Support  
Matrix at:  
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5. If the A7173A adapter firmware is not current, install the latest firmware, see “Using mptutil  
a. Use the mptutil <dev_file>command to display information about the controller.  
b. Examine the “Chip Information” section of the mptutiloutput to determine if the  
driver state is “operational.”  
6. If the driver state is still not operational, or if the firmware did not require an update, then  
the card may be faulty. Contact your HP support representative.  
No Target Devices are Displayed in the ioscan Output  
If the A7173A adapter is claimed, but no target devices are displayed in the ioscanoutput,  
check the system log (syslog) for error messages from the mptdriver. The error messages may  
provide some clues about the source of the problem. For information on how to view the system  
log, see the syslogd(1M)manpage.  
Confirm SCSI Parameters  
You can ensure compatibility between the SCSI controller and SCSI devices using the commands  
available for setting and displaying the appropriate SCSI bus parameters, including the SCSI  
IDs.  
There are separate procedures for setting and confirming the SCSI parameters offline and online.  
Domain Validation  
Domain Validation automatically detects, and if necessary, compensates for hardware that is  
not performing at the optimal level. It does this by reducing the data transfer rate and bus width.  
This maintains data integrity, even if data transfers cannot occur at the maximum data transfer  
rate supported by the adapter. If Domain Validation reduces the transfer rate and the bus width,  
a message is generated to alert you to the problem.  
Domain Validation is automatically enabled for all SCSI devices on the bus, as long as the adapters  
maximum data transfer rate is set to 160 MB/s or higher. See About the Maximum Data Transfer  
Rate” (page 24), for more information on setting the adapters transfer rate.  
Domain Validation runs each time the initiator and target devices negotiate the transfer rate and  
bus width. Events that can cause Domain Validation to run are:  
A protocol violation or some other exception condition that occurs on the SCSI bus  
A SCSI device that is powered on, and then I/O occurs to that device  
Table 5-1 shows the types of problems that Domain Validation can detect:  
Table 5-1 Problems Detected By Domain Validation  
Problem  
Possible Cause  
Incorrect SCSI bus termination  
Incorrect hardware configuration  
Cables with the wrong impedance  
Major cable errors  
A missing or bad terminator, or an incorrect auto termination setting.  
An incorrect cable type.  
A broken wire within a cable, or a bad connector.  
SCSI device spacing problems  
Path width errors  
For example Narrow cable used with a Wide SCSI device.  
Damaged or marginal transceivers  
No Target Devices are Displayed in the ioscan Output  
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Table 5-1 Problems Detected By Domain Validation (continued)  
Problem  
Possible Cause  
Excessive cross talk  
Excessive system noise  
Poor shielding or grounding.  
Poor shielding or grounding.  
When Domain Validation determines that communication with the target device is not possible  
at the maximum data transfer rate supported by the adapter (Ultra320), it writes a warning  
message to the /var/adm/syslog.logfile. Example 5-2 shows a typical log entry:  
Example 5-2 Typical Domain Validation syslog Entry  
SCSI Ultra320 0/3/1/1 instance 9:  
Domain Validation forced SCSI Parameter fallback.  
Target ID 2 - Currently operating at Ultra160 Wide.  
The data transfer rate then “falls back” by one level to a slower setting. Table 5-2 lists the fallback  
levels for most systems:  
Table 5-2 Domain Validation Fallback Levels  
SCSI Rate  
Bus Width  
Wide  
Data Transfer Rate (MB/s)  
Ultra320  
Ultra160  
Ultra2 Wide  
Ultra2  
320  
160  
80  
Wide  
Wide  
Narrow  
Wide  
40  
Ultra Wide  
Ultra  
40  
Narrow  
Wide  
20  
Fast Wide  
Fast  
20  
Narrow  
Narrow  
10  
Asynchronous  
<5  
NOTE: The number of entries in Table 5-2 is subject to change. It is provided here to give you  
an example of how the fallback procedure works.  
Domain Validation tests are run on all targets on the SCSI bus, even those targets that do not  
have Ultra320 capabilities. The starting point in Table 5-2 depends on the parameters that were  
negotiated for any particular target. Since a SCSI bus can contain up to 15 targets, several different  
SCSI parameters may be in effect at any one time on the bus, because Domain Validation is  
running on all of the targets at the same time.  
For example, if the parameters originally negotiated during the normal SCSI initiator/target  
communications are equivalent to Ultra320, but Domain Validation determines that the SCSI  
bus or the target cannot support that data transfer rate, then Domain Validation falls back to  
Ultra160. After the fallback, Domain Validation repeats its test. If the bus or target still cannot  
support the transfer rate, Domain Validation falls back another level, to Ultra2 Wide; then to  
Ultra2 Narrow, and so forth. As long as failures occur, fallback continues, one level at a time,  
until the lowest level in Table 5-2 (Asynchronous) is reached. Note that Domain Validation does  
not generate a fallback warning message such as Example 5-2 (page 54) each time that it falls  
back a level, but only when it successfully settles at a level. If a failure occurs at the lowest level,  
the device is taken offline and a Domain Validation failure message is written to the  
/var/adm/syslog.logfile. For example:  
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SCSI Ultra320 0/3/1/1 instance 9:  
Domain Validation failed, device offline.  
Target ID = 2.  
Restoring Performance After A Domain Validation Fallback or Failure  
First, you must fix the problem with the target hardware that caused the fallback. See Table 5-1  
(page 53) for a listing of the types of problems that Domain Validation can detect.  
When you have corrected the problem, use the mptutil -t tgt_reset [target_id]  
command to restart Domain Validation for the specified target, and restore the negotiated  
parameters to the highest possible transfer rate and bus width. Then check the  
/var/adm/syslog.logfile for any new fallback warning messages, such as Example 5-2  
(page 54). If the problem is fixed properly and Domain Validation is at the correct level, no new  
warning messages will be present.  
If a device has failed all fallback tests and is offline, follow these steps to restore communication  
to the target hardware:  
1. Fix the problem with the target.  
2. Run mptutilwith the-t tgt_resetoption.  
3. Power cycle the target (power off and then power on).  
4. Run ioscanwithout the -koption to restart Domain Validation and renegotiate the  
parameters for the target.  
5. Check /var/adm/syslog.logfor any new fallback warning messages.  
The absence of new fallback messages indicates that the problem is fixed, and the data transfer  
rate and bus width are at the correct levels.  
NOTE: When a Domain Validation test succeeds, no message is written to the  
/var/adm/syslog.logfile. The reason is that this would generate a large volume of messages,  
especially on a system that is used heavily. This would make the file very large, and more  
important warning and error messages would not be as easy to see.  
A SCSI selection timeout — when a target device does not respond to selection within a certain  
length of time — will terminate a Domain Validation test on a target, and the target will be  
considered to be non-existent. This is so a bus scan or system boot will not be extended by Domain  
Validation waiting several times for a target that does not exist.  
NOTE: A Domain Validation test that is terminated for one target does not affect the tests being  
run on any of the other target devices on the SCSI bus.  
Using the mptutil Command  
The mptutilcommand is a diagnostic tool for Ultra320 SCSI controllers claimed by the mpt  
driver. You can use mptutilto view configuration information, issue task management  
commands, and read or reset accumulated statistics for the A7173A adapter and connected target  
devices. The mptutilcommand can also be used to update the A7173A adapter firmware; see  
A specific device file corresponding to a single channel on an A7173A adapter is necessary to  
use the mptutilcommand. Each device file represents a single channel on the A7173A adapter.  
Commands issued through mptutilare channel specific and do not affect the whole adapter  
(except for firmware downloads). Some mptutilcommand options are intended for use by HP  
support personnel, and require detailed knowledge of the Ultra320 SCSI driver or firmware to  
interpret the output.  
To see a help screen showing the mptutilcommand syntax, enter mptutilat the system  
prompt with no additional options:  
Using the mptutil Command  
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# mptutil  
Usage: mptutil [options] <dev_file>  
<dev_file> = /dev/mptX  
Options:  
-c  
-d <firmware_image>  
Download Firmware  
-t <tmtype> [target_id]  
Perform Task Management  
Read PCI Config Space  
where <tmtype> can be,  
bus_reset  
SCSI Bus reset  
tgt_reset <target_id> Target Reset  
-u <filename>  
Upload Firmware  
-R  
-S  
-T  
Reset Driver statistics  
Display Channel and Device statistics  
Display Driver Trace information  
Note:  
- You must be a privileged user to execute this command. See privileges(5)  
for more information on privileged users.  
- See mptutil(1M) for tool details.  
#
To determine the device file names for the channels on the A7173A adapters that are installed  
in your system, use the ioscan -fnkd mptcommand. Example 5-3 shows a typical output  
from this command:  
Example 5-3 Typical ioscan -fnkd mpt Command Output  
# ioscan -fnkd mpt  
Class  
I H/W Path  
Driver S/W State H/W Type  
Description  
===================================================================  
ext_bus 4 1/0/2/0/0 mpt CLAIMED  
/dev/mpt4  
ext_bus 5 1/0/2/0/1 mpt CLAIMED  
/dev/mpt5  
ext_bus 6 1/0/4/0/0 mpt CLAIMED  
/dev/mpt6  
ext_bus 7 1/0/4/0/1 mpt CLAIMED  
/dev/mpt7  
ext_bus 8 1/0/6/0/0 mpt CLAIMED  
/dev/mpt8  
ext_bus 9 1/0/6/0/1 mpt CLAIMED  
/dev/mpt9  
ext_bus 12 1/0/12/0/0 mpt CLAIMED  
/dev/mpt12  
ext_bus 13 1/0/12/0/1 mpt CLAIMED  
/dev/mpt13  
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
INTERFACE  
SCSI Ultra320  
SCSI Ultra320  
SCSI Ultra320  
SCSI Ultra320  
SCSI Ultra320 A6961-60011  
SCSI Ultra320 A6961-60011  
SCSI Ultra320  
SCSI Ultra320  
ext_bus 14 1/0/14/0/0 mpt CLAIMED  
/dev/mpt14  
ext_bus 15 1/0/14/0/1 mpt CLAIMED  
/dev/mpt15  
SCSI Ultra320 A6961-60011  
SCSI Ultra320 A6961-60011  
The system shown in Example 5-3 has five A7173A adapters installed in the system, with a total  
of ten SCSI channels and ten device files. The device file name is displayed in the second line of  
output for each SCSI channel.  
Use the mptutil <dev_file>command to display detailed information on the SCSI channel,  
the SCSI chip, the firmware, and the VPD for the A7173A adapter channel associated with  
<dev_file>:  
56  
Troubleshooting  
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Example 5-4 Using mptutil to Display Detailed SCSI Information and VPD for an Adapter  
# mptutil /dev/mpt14  
******************************************************************************  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
M P T U T I L S u p p o r t T o o l  
for Ultra320 SCSI Controller  
Version 1.02 : Oct 22 2006  
(c) Copyright 2003 Hewlett-Packard Development Company, L.P.  
******************************************************************************  
---- ADAPTER INFORMATION -----------------------------------------------------  
Device File  
Hardware Path  
Driver Version  
: /dev/mpt14  
: 1/0/14/0/0  
: r11.31/1.02  
---- CHIP INFORMATION --------------------------------------------------------  
Device ID  
Vendor ID  
Revision ID  
: 0x0030  
: 0x1000  
: 0x8  
Subsystem ID  
Subsystem Vendor ID  
IOC Number  
: 0x12c5  
: 0x103c  
: 0  
Max. Devices  
Number of channels  
Driver State  
: 16  
: 2  
: OPERATIONAL  
---- FIRMWARE INFORMATION ----------------------------------------------------  
SCSI Firmware Version  
: 1.03.35.69 IO  
SCSI Firmware Version (Hex) : 1.03.23.45 IO  
SCSI Firmware Size  
EFI Driver Version  
: 40356  
: 1.05.00.01  
---- V P D I N F O R M A T I O N -------------------------------------------  
Adapter  
: PCI-X DUAL CHANNEL ULTRA320 SCSI ADAPTER  
Part Number  
Engineering Code  
Specification  
: A6961-60011  
: C-4429  
: PW=15W PCI-X=64BIT,133MHZ  
: P105283605  
Serial Number  
Manufacturing Date Code  
EFI driver version  
: C-4429  
: 1.05.00.01  
The Driver Stateline in the CHIP INFORMATIONsection contains important information.  
The following driver states are defined in the Driver Statefield:  
UNINITIALIZED  
This state indicates that the hardware has not been initialized by the driver.  
This state could result if the driver was unable to successfully initialize the  
channel.  
OPERATIONAL  
TASK_MGMT  
This state indicates that the driver is online and ready to perform normal  
SCSI I/O operations.  
This state indicates that driver is currently performing task management  
commands such as SCSI BUSRESET, ABORT TASK, and BUS DEVICE  
RESET.  
REPAIRING  
This state indicates that the driver has detected a controller fault and is  
currently recovering from that condition.  
CONFIGURING  
This state indicates that the controller initialization is complete. The driver  
is in the process of retrieving and setting various configuration parameters.  
Using the mptutil Command  
57  
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SUSPENDED  
This state indicates that the controller has been suspended.  
Use the -coption to display the PCI Configuration data stored on the A7173A adapter.  
Information is displayed as hexadecimal data. For example:  
# mptutil -c /dev/mpt14  
******************************************************************************  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
M P T U T I L S u p p o r t T o o l  
for Ultra320 SCSI Controller  
Version 1.02 : Oct 22 2006  
(c) Copyright 2003 Hewlett-Packard Development Company, L.P.  
******************************************************************************  
---- PCI Configuration Registers ---------------------------------------------  
Device ID  
Vendor ID  
Status Register  
Command Register  
Revision ID  
: 0x0030  
: 0x1000  
: 0x0230  
: 0x0157  
: 8  
Class Code  
Cache Line Size  
Latency Timer  
: 0x10000  
: 32  
: 64  
Header Type  
: 0x80  
IO Base Address  
Memory [0] Low Address  
Memory [0] High Address  
Memory [1] Low Address  
Memory [1] High Address  
Sub-System ID  
Sub-System Vendor ID  
Expansion ROM Base Address  
Capabilities Pointer  
: 0x8001  
: 0xc0200004  
: 0x0000  
: 0xc0220004  
: 0x0000  
: 0x12c5  
: 0x103c  
: 0xc0000000  
: 80  
******************************************************************************  
**** End of MPTUTIL Output ****  
******************************************************************************  
58  
Troubleshooting  
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Use the mptutil -d <firmware_image> <device_file> command to download and  
flash the mptSCSI firmware into the ROM of the A7173A adapter specified by <device_file>.  
WARNING! Changing the adapter firmware is a DESTRUCTIVE operation. Any active I/Os  
will be aborted. The -doption should only be used by qualified personnel.  
Example 5-5 Updating A7173A Firmware Online  
# mptutil -d /tmp/fw_1.03.35.69_IO /dev/mpt14  
******************************************************************************  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
M P T U T I L S u p p o r t T o o l  
for Ultra320 SCSI Controller  
Version 1.02 : Oct 22 2006  
(c) Copyright 2003 Hewlett-Packard Development Company, L.P.  
******************************************************************************  
---- FIRMWARE UPDATE ---------------------------------------------------------  
Device File........... /dev/mpt14  
New Firmware Image.... /tmp/fw_1.03.35.69_IO  
Hardware Path......... 1/0/14/0/0  
------------------------------------------------------------------------------  
Old SCSI  
Firmware  
New SCSI  
Firmware  
------------------------------------------------------------------------------  
Version............... 1.03.35.65 IO 1.03.35.69 IO  
Do you want to update firmware on the SCSI controller  
at 1/0/14/0/0 with new scsi firmware (y/[n]): y  
The firmware update operation may take up to 5 minutes to complete.  
Please wait while firmware update is in progress./  
Firmware update successful.  
******************************************************************************  
****  
End of MPTUTIL Output  
****  
******************************************************************************  
Use the mptutil -t <tmtype> <target_id> command to perform task management  
commands. The <tmtype> variable specifies the command type. Two types of task management  
commands are currently supported:  
The tgt_reset <target_id>task management command performs a Bus Device Reset  
on the device specified by the <target_id>. The <target_id>for a device can be  
determined from the ioscan -kfncommand output. In the following example the target  
with an ID of “1” was selected from the ioscan -kfnoutput example found in the “Using  
# mptutil -t tgt_reset 1 /dev/mpt14  
******************************************************************************  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
M P T U T I L S u p p o r t T o o l  
for Ultra320 SCSI Controller  
Version 1.02 : Oct 22 2006  
(c) Copyright 2003 Hewlett-Packard Development Company, L.P.  
Using the mptutil Command  
59  
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****  
****  
******************************************************************************  
WARNING: This is a DESTRUCTIVE operation.  
This might result in failure of current I/O requests.  
Do you want to continue? (y/n) [n]...y  
Task Management operation completed successfully  
******************************************************************************  
****  
End of MPTUTIL Output  
****  
******************************************************************************  
The bus_reset <dev_file> task management command performs a SCSI Bus Reset -  
it will reset all of the devices on the SCSI bus:  
# mptutil -t bus_reset /dev/mpt14  
******************************************************************************  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
M P T U T I L S u p p o r t T o o l  
for Ultra320 SCSI Controller  
Version 1.02 : Oct 22 2006  
(c) Copyright 2003 Hewlett-Packard Development Company, L.P.  
******************************************************************************  
WARNING: This is a DESTRUCTIVE operation.  
This might result in failure of current I/O requests.  
Do you want to continue? (y/n) [n]...y  
Task Management operation completed successfully  
******************************************************************************  
****  
End of MPTUTIL Output  
****  
******************************************************************************  
WARNING! Resetting a SCSI bus or device is a DESTRUCTIVE operation. Active I/Os will be  
aborted. The -toption should only be used by qualified personnel.  
Use the -u <filename> option to copy (upload) the firmware image that is currently running  
on the A7173A adapter to a file specified by <filename>. For example:  
# mptutil -u /tmp/fw_1.03.35.69_IO /dev/mpt14  
******************************************************************************  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
M P T U T I L S u p p o r t T o o l  
for Ultra320 SCSI Controller  
Version 1.02 : Oct 22 2006  
(c) Copyright 2003 Hewlett-Packard Development Company, L.P.  
******************************************************************************  
Firmware Image (40356 bytes) has been saved to /tmp/fw_1.03.35.69_IO  
******************************************************************************  
****  
End of MPTUTIL Output  
****  
******************************************************************************  
Device Statistics and Trace Information  
Use the -Roption to clear mptdriver and associated device statistics. For example:  
60  
Troubleshooting  
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# mptutil -R /dev/mpt14  
******************************************************************************  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
M P T U T I L S u p p o r t T o o l  
for Ultra320 SCSI Controller  
Version 1.02 : Oct 22 2006  
(c) Copyright 2003 Hewlett-Packard Development Company, L.P.  
******************************************************************************  
Successfully reset the stats  
******************************************************************************  
****  
End of MPTUTIL Output  
****  
******************************************************************************  
Use the -Soption to display mptdriver and associated device statistics.  
Use the -Toption to dump the mptdriver trace information to the console.  
Port Information  
Use the -Poption to displays port information; the data is displayed as a series of hexadecimal  
words. For example:  
# mptutil -P /dev/mpt14  
******************************************************************************  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
****  
M P T U T I L S u p p o r t T o o l  
for Ultra320 SCSI Controller  
Version 1.02 : Oct 22 2006  
(c) Copyright 2003 Hewlett-Packard Development Company, L.P.  
******************************************************************************  
Port Facts (40 Bytes)  
0x00410129 0x82280050 0x43492d58 0x20445541  
0x4c204348 0x414e4e45 0x4c20554c 0x54524133  
0x32302053 0x43534920  
******************************************************************************  
****  
End of MPTUTIL Output  
****  
******************************************************************************  
Using Support Tools Manager (STM)  
STM is a software application that you can run from the console to obtain status and descriptive  
information about the A7173A adapter. STM can also be used to diagnose problems.  
NOTE: You must use STM version C.46.00 or later with the A7173A adapter for HP-UX 11i v3  
(February 2007).  
For more information about STM and other online diagnostic tools, see the documents at:  
HP Event Monitoring Services (EMS)  
Event Monitoring Service (EMS) notifies a system administrator when an event occurs on the  
system.  
Using Support Tools Manager (STM)  
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A hardware event monitor monitors the hardware for unusual behavior (known as an event)  
and sends a message to EMS, which notifies the system administrator and provides suggestions  
for correcting the problem.  
There is a disk monitor that will monitor all disks attached to the A7173A adapter.  
For more information about EMS and other online diagnostic tools, see the documents at:  
HP Offline Diagnostics Environment (ODE)  
The A7173A adapter supports HPs Offline Diagnostics Environment (ODE). ODE is an offline  
support tools platform for troubleshooting systems that are running without an operating system  
or systems that cannot be tested using online tools. The offline environment is also useful for  
testing that needs to be done before a system is booted.  
ODE provides a user-friendly interface for diagnostics and utilities that have been developed to  
run in this environment.  
The Offline Diagnostics Environment has a distributed architecture consisting of several modules.  
Each module has a specific function and uses well defined protocols to communicate with the  
other modules.  
You can use ODE with either a command line interface, or a menu-driven interface. The command  
line interface enables you to select specific tests and utilities to perform on a specific hardware  
module. The menu-driven interface enables you to specify the hardware module to be tested,  
then automatically selects and performs the necessary tests.  
The Offline Diagnostic Environment consists of:  
A Test Controller, which acts as the user interface and launches the execution of the Test  
Modules.  
Test Modules, which consist of diagnostic or utility programs designed to execute within  
ODE. These modules exercise or diagnose user specified hardware units.  
A System Library (SysLib), which consists of a set of common routines for use by both the  
Test Controller and the Test Modules. These routines perform I/O, string parsing, and system  
control.  
For more information about ODE, see the documents at:  
PCI Error Recovery  
The PCI Error Recovery feature provides the ability to detect, isolate, and automatically recover  
from a PCI error, avoiding a system crash. PCI Error Recovery is included with the HP-UX 11i  
v3 operating system, and it is enabled by default.  
NOTE: PCI Error Recovery is not supported on all platforms. To determine if PCI Error Recovery  
is supported on your system, see the PCI Error Recovery Support Matrix:  
With the PCI Error Recovery feature enabled, if an error occurs on a PCI bus containing an I/O  
card that supports PCI Error Recovery the following events occur:  
The PCI bus is quarantined to isolate the system from further I/O and prevent the error from  
damaging the system.  
The PCI Error Recovery feature will attempt to recover from the error and reinitialize the  
bus so I/O can resume.  
If the PCI Error Recovery feature is disabled and an error occurs on a PCI bus, a Machine Check  
Abort (MCA) or a High Priority Machine Check (HPMC) will occur, and the system will crash.  
62  
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For more information about PCI Error Recovery, see the documents at:  
Contacting Your Hewlett-Packard Representative  
If the equipment is covered by an HP service contract, document the problem as a service request  
and forward it to your HP representative. Include the following information where applicable:  
Describe the problem, including the events and symptoms leading up to the problem.  
Attempt to describe the source of the problem.  
Include commands, communication subsystem commands, functionality of user programs,  
result codes and messages, and data that can reproduce the problem.  
Obtain the version, update, and fix information for all software. To check the version of the  
kernel, issue this command:  
uname -r  
To check patches, issue the following command:  
what /stand/vmunix | grep scsi  
This allows HP to determine if the problem is already known and the correct software is  
installed at your site.  
Illustrate the context of messages as clearly as possible. Record all error messages and  
numbers that appear at the user terminal and the system console.  
Prepare the formatted output and a copy of the log file for the HP representative to analyze.  
Prepare a listing of the HP-UX I/O configuration being used for the HP representative to  
analyze.  
Try to determine the general area within the software where the problem might exist. See  
the appropriate reference manual and follow the guidelines on gathering information for  
that product.  
Document your interim (workaround) solution. The cause of the problem can sometimes  
be found by comparing the circumstances in which the problem occurs with the circumstances  
in which the problem does not occur.  
In the event of a system failure, obtain a full memory dump.  
If the directory /var/adm/crashexists, the HP-UX utility /sbin/savecoreautomatically  
executes during reboot to save the memory dump. HP recommends that you create the  
/tmp/syscoredirectory after successfully installing this product. Send the output of the  
system failure memory dump to the HP representative.  
If the equipment is not covered by an HP service contract, a charge for time and materials might  
be necessary.  
Contacting Your Hewlett-Packard Representative  
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A SCSI Sense Codes  
SCSI Status Codes, Sense Keys, and Sense/Qualifier Code Pairs  
This appendix contains tables listing SCSI Status Codes, SCSI Sense Keys, and a partial list of  
the most common SCSI Additional Sense Code/Qualifier Code Pairs. This information is used  
to interpret SCSI error messages.  
Example A-1 shows a typical SCSI error message:  
Example A-1 Typical SCSI Error Message  
1
[+6708 72410001 002a9858 0:7] scsi disk: CHECK CONDITION on disk 0:6:5:0  
Read of logical block 509856, count 128  
disk sd45a, block 254920, 65536 bytes  
Valid = 1, Error code = 0x70  
Segment number = 0x00, Filemark = 0, EOM = 0, ILI = 0  
2
Sense key = 0x6, "UNIT ATTENTION"  
Information = 0x00 0x07 0xc7 0xe4  
[+6709 72410001 002a9a10 0:7] scsi disk:  
Additional sense length = 0x0a  
Command-specific information = 0x00 0x00 0x00 0x00  
3
Additional sense = 0x29, Qualifier = 0x02  
Field replaceable unit code = 0xea  
SKSV = 1, C/D = 0, BPV = 0, Bit pointer = 0  
Field pointer = 0x0003  
1
2
3
Status, with interpretation  
(CHECK CONDITION)  
Sense key, with  
interpretation (UNIT  
ATTENTION).  
Additional Sense and  
Qualifier, without  
interpretation.  
The status and sense key are interpreted for you in the error message text. Table A-1: “SCSI Status  
provide a complete listing of the SCSI Status Codes and the SCSI Sense Keys.  
Each Additional Sense and its corresponding Qualifier Code require interpretation on your part.  
Use the two codes together to determine their meaning from Table A-3: “Most Common SCSI  
In Example A-1, the Additional Sense Code (0x29) and Qualifier Code (0x02) together mean:  
“SCSI bus reset occurred.”  
Table A-3 (page 66) lists the most common Additional Sense Code/Qualifier Code Pairs. For a  
comprehensive list of all Additional Sense Code/Qualifier Code Pairs, go to:  
Table A-1 SCSI Status Codes (complete list)  
SCSI Status Code  
Meaning  
0x00  
0x02  
0x04  
0x08  
0x10  
0x14  
0x18  
0x22  
0x28  
Good  
Check condition  
Condition met  
Busy  
Intermediate  
Intermediate—condition met  
Reservation conflict  
Command terminated  
Queue full  
SCSI Status Codes, Sense Keys, and Sense/Qualifier Code Pairs  
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Table A-2 SCSI Sense Keys (complete list)  
SCSI Sense Key  
Meaning  
0
No sense  
0x1  
0x2  
0x3  
0x4  
0x5  
0x6  
0x7  
0x8  
0x9  
0xa  
0xb  
0xc  
0xd  
0xe  
0xf  
Recovered error  
Not ready  
Medium error  
Hardware error  
Illegal request  
Unit attention  
Data protect  
Blank check  
Vendor-specific  
Copy aborted  
Aborted command  
Equal  
Volume overflow  
Miscompare  
Reserved  
Table A-3 Most Common SCSI Additional Sense Code/Qualifier Pairs  
SCSI Additional Sense SCSI Qualifier Code  
Code  
Meaning  
0x00  
0x00  
0x01  
0x02  
0x03  
0x04  
0x05  
0x06  
0x16  
0x17  
0x00  
0x00  
0x00  
0x01  
0x02  
No additional sense information  
Filemark detected  
End-of-partitions/medium detected  
Setmark detected  
Beginning of partition/medium detected  
End-of-data detected  
I/O process terminated  
Operation in progress  
Cleaning requested  
0x01  
0x02  
0x03  
No index/sector signal  
No seek complete  
Peripheral device write fault  
No write current  
Excessive write errors  
66  
SCSI Sense Codes  
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Table A-3 Most Common SCSI Additional Sense Code/Qualifier Pairs (continued)  
SCSI Additional Sense SCSI Qualifier Code  
Code  
Meaning  
0x04  
0x00  
0x01  
0x02  
0x03  
0x04  
0x05  
0x06  
0x07  
0x08  
0x09  
0x00  
0x00  
0x00  
0x01  
0x02  
0x00  
0x00  
0x01  
0x08  
0x09  
0x00  
0x00  
0x00  
0x01  
0x02  
0x03  
0x04  
0x02  
0x00  
0x01  
0x00  
0x00  
0x00  
0x00  
0x00  
Logical unit not ready, cause not reportable  
Logical unit in process of becoming ready  
Logical unit not ready, initializing command required  
Logical unit not ready, manual intervention required  
Logical unit not ready, format in progress  
Logical unit not ready, rebuild in progress  
Logical unit not ready, recalculation in progress  
Logical unit not ready, operation in progress  
Logical unit not ready, long write in progress  
Logical unit not ready, self-test in progress  
Logical unit does not respond to selection  
Error log overflow  
0x05  
0x0a  
0x0b  
Warning  
Warning - specified temperature exceeded  
Warning - enclosure degraded  
Write error  
0x0c  
0x11  
Unrecovered read error  
Read retries exhausted  
Incomplete block read  
No gap found  
0x12  
0x13  
0x14  
Address mark not found for ID field  
Address mark not found for data field  
Recorded entity not found  
Record not found  
Filemark or setmark not found  
End-of-data not found  
Block sequence error  
0x15  
0x16  
Positioning error detected by read of medium  
Data synchronization mark error  
Data sync error - data rewritten  
Parameter list length error  
0x1a  
0x1b  
0x20  
0x21  
0x24  
Synchronous data transfer error  
Invalid command operation code  
Logical block address out of range  
Invalid field in cdb  
SCSI Status Codes, Sense Keys, and Sense/Qualifier Code Pairs  
67  
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Table A-3 Most Common SCSI Additional Sense Code/Qualifier Pairs (continued)  
SCSI Additional Sense SCSI Qualifier Code  
Code  
Meaning  
0x25  
0x26  
0x00  
0x00  
0x01  
0x02  
0x03  
0x00  
0x01  
0x02  
0x03  
0x04  
0x05  
0x06  
0x00  
0x00  
0x01  
0x02  
0x03  
0x04  
0x05  
0x06  
0x00  
0x01  
0x02  
0x03  
0x04  
0x05  
0x00  
0x00  
0x01  
0x02  
0x03  
0x04  
0x05  
0x06  
0x07  
Logical unit not supported  
Invalid field in parameter list  
Parameter not supported  
Parameter value invalid  
Threshold parameters not supported  
Write protected  
0x27  
Hardware write protected  
Logical unit software write protected  
Associated write protect  
Persistent write protect  
Permanent write protect  
Conditional write protect  
0x28  
0x29  
Not ready to ready change, medium may have changed  
Power on, reset, or bus device reset occurred  
Power on occurred  
SCSI bus reset occurred  
Bus device reset function occurred  
Device internal reset  
Tranceiver mode changed to single-ended  
Tranceiver mode changed to LVD  
Parameters changed  
0x2a  
Mode parameters changed  
Log parameters changed  
Reservations Preempted  
Reservations released  
Registrations preempted  
0x2c  
0x30  
Command sequence error  
Incompatible medium installed  
Cannot read medium—unknown format  
Cannot read medium—incompatible format  
Cleaning cartridge installed  
Cannot write medium - unknown format  
Cannot write medium - incompatible format  
Cannot format medium - incompatible medium  
Cleaning failure  
68  
SCSI Sense Codes  
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Table A-3 Most Common SCSI Additional Sense Code/Qualifier Pairs (continued)  
SCSI Additional Sense SCSI Qualifier Code  
Code  
Meaning  
0x31  
0x33  
0x34  
0x35  
0x39  
0x3a  
0x00  
0x00  
0x00  
0x00  
0x00  
0x00  
0x01  
0x02  
0x03  
0x04  
0x00  
0x01  
0x02  
0x0f  
0x11  
0x12  
0x13  
0x14  
0x15  
0x16  
0x01  
0x02  
0x03  
0x01  
0x00  
0x00  
0x00  
0x00  
0x01  
0x02  
0x03  
0x00  
0x00  
0x01  
0x02  
Medium format corrupted  
Tape length error  
Enclosure failure  
Enclosure services failure  
Saving parameters not supported  
Medium not present  
Medium not present - tray closed  
Medium not present - tray open  
Medium not present - loadable  
Medium not present - medium auxiliary memory accessible  
Sequential positioning error  
Tape position error at beginning-of-medium  
Tape position error at end-of-medium  
End of medium reached  
0x3b  
Medium magazine not accessible  
Medium magazine removed  
Medium magazine inserted  
Medium magazine locked  
Medium magazine unlocked  
Mechanical positioning or changer error  
Logical unit failure  
0x3e  
Timeout on logical unit  
Logical unit failed self-test  
0x3f  
0x44  
0x45  
0x46  
0x47  
Microcode has been changed  
Internal target failure  
Select or reselect failure  
Unsuccessful soft reset  
SCSI parity error  
Data phase CRC error detected  
SCSI parity error detected during ST data phase  
Infromation unit iuCRC error detected  
Initiator detected error message received  
Write append error  
0x48  
0x50  
Write append position error  
Position error related to timing  
SCSI Status Codes, Sense Keys, and Sense/Qualifier Code Pairs  
69  
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Table A-3 Most Common SCSI Additional Sense Code/Qualifier Pairs (continued)  
SCSI Additional Sense SCSI Qualifier Code  
Code  
Meaning  
0x51  
0x00  
0x01  
0x00  
0x00  
0x01  
0x02  
0x00  
0x10  
0x11  
0x12  
0x13  
0x14  
0x15  
0x16  
0x17  
0x18  
0x19  
0x1a  
0x1b  
0x1c  
0x32  
0x42  
0x43  
0xff  
Erase failure  
Erase failure - incomplete erase operation detected  
Cartridge fault  
0x52  
0x53  
Media load or eject failed  
Unload tape failure  
Medium removal prevented  
0x5D  
Failure prediction threshold exceeded  
Hardware impending failure general hard drive failure  
Hardware impending failure drive error rate too high  
Hardware impending failure data error rate too high  
Hardware impending failure seek error rate too high  
Hardware impending failure too many block reassigns  
Hardware impending failure access times too high  
Hardware impending failure start unit times too high  
Hardware impending failure channel parametrics  
Hardware impending failure controller detected  
Hardware impending failure throughput performance  
Hardware impending failure seek time performance  
Hardware impending failure spin-up retry count  
Hardware impending failure drive calibration retry count  
Data channel impending failure data error rate too high  
Servo impending failure data error rate too high  
Servo impending failure seek error rate too high  
Failure prediction threshold exceeded (false)  
70  
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B Specifications  
Table B-1 A7173A Adapter Features and Specifications  
Dimensions (excluding bracket)  
6.6 X 4.0 inches (standard bracket)  
(167.6 X 106.7 mm)  
Bracket  
ISA / EISA  
Power Required  
15 W  
Operating Temperature Range  
Storage and Shipping Temp. Range  
0 to 55 degrees C (dry bulb)  
-40 to 105 degrees C (dry bulb)  
5% to 90% non-condensing  
Operating, Storage, and Shipping Relative  
Humidity  
Maximum Dew Point Temperature  
Processor Type  
32 degrees C  
LSI53C1030  
Data Transfer Rate  
Maximum 320 Mbytes/s per channel (Ultra320), as well as Ultra160,  
Ultra2, Ultra, and Fast  
Synchronous offsets up to 62  
PCI Interface  
— Full 64-bit Direct Memory Access (DMA) bus master  
— Zero wait-state bus master data bursts  
— PCI-X Universal 3.3 V / 5 V bus support (133 MHz, 64 bit edge  
connector adapter)  
— Compliance with PCI Local Bus Specification, Revision 2.2 and  
PCI-X Addendum Revision 1.0a.  
PCI-X Bus Connector Type  
133 MHz, 64 bit edge connector  
(universal 3.3 V / 5 V bus support)  
SCSI Standard Compliance  
SCSI Connections  
The A7173A adapter and its driver conform to the ANSI T10 SCSI  
Parallel Interface-4 (SPI-4) standard  
— Two 68-pin Very High Density Cable Interconnects (VHDCI)  
for the two external channels  
— Two 68-pin High Density (HD) connectors for the two internal  
channels  
SCSI Channels  
Two independent Ultra320 SCSI channels: synchronous or  
asynchronous, 16-bit (Wide) Single Ended (SE) or 16-bit (Wide)  
Low Voltage Differential (LVD)  
Maximum SCSI Devices Connected  
Maximum SCSI Cable Length  
15 SCSI devices per channel, in addition to the A7173A adapter  
— Maximum LVD cable length of 12 meters with multiple SCSI  
devices (25 meters point-to-point)  
— Maximum SE cable length of 6 meters with a maximum of 8  
SCSI devices  
SCSI Bus Termination  
LVD/SE: On-board termination, enabled or disabled with a  
hardware jumper.  
— SCSI termination power source with auto-resetting circuit  
breaker (TERMPWR)  
Signaling  
16-bit SE or LVD interfaces  
Flash ROM  
Yes, for boot code and firmware  
71  
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Table B-1 A7173A Adapter Features and Specifications (continued)  
Serial EEPROM  
Yes, it contains Vital Product Data (VPD), HP PCI IDs, SCSI  
Parameters, and Chip Configuration. It is also configured with the  
HP part number for easy identification when ioscanis used.  
Safety Characteristics  
The HP A7173A adapter board meets or exceeds the UL flamability  
rating 94 V0. Each bare board is also marked with the suppliers  
name or trademark, type, and UL flamability rating. Since these  
boards are installed in a PCI bus slot, all voltages are below the  
SELV 42.4 V limit.  
72  
Specifications  
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C Regulatory Information  
Regulatory Statements  
This section contains all of the regulatory statements for the A7173A adapter.  
FCC Statement (For U.S.A. Only)  
The Federal Communications Commission (in 47 CFR 15.105) has specified that the following  
notice be brought to the attention of the users of this product.  
This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference when the equipment is operated in a commercial environment. This  
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used  
in accordance with the instruction manual, may cause harmful interference to radio  
communications. Operation of this equipment in a residential area is likely to cause harmful  
interference in which case the user will be required to correct the interference at his own expense.  
The end user of this product should be aware that any changes or modifications made to this  
equipment without the approval of Hewlett-Packard could result in the product not meeting the  
Class A limits, in which case the FCC could void the user's authority to operate the equipment.  
IEC Statement (Worldwide)  
This is a Class A product. In a domestic environment this product may cause radio interference  
in which case the user may be required to take adequate measures.  
DOC Statement (Canada)  
This Class A digital apparatus meets all requirements of the Canadian interference-Causing  
Equipment Regulations.  
Cet appareil numerique do la classe A respecte toutes les exigences du Reglement sur le materiel  
brouilleur du Canada.  
Regulatory Statements  
73  
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Spécification ATI Classe A (France)  
DECLARATION D’INSTALLATION ET DE MISE EN EXPLOITATION d’un matériel de  
traitement de l’information (ATI), classé A en fonction des niveaux de perturbations  
radioélectriques émis, définis dans la norme européenne EN 55022 concernant la Compatibilité  
Electromagnétique.  
Cher Client,  
Conformément à la Réglementation Française en vigueur l’installation ou le transfert d’installation,  
et l’exploitation de cet appareil de classe A, doivent faire l’objet d’une déclaration (en deux  
exemplaires) simultanément auprès des services suivants:  
Comité de Coordination des Télécommunications 20, avenue de Ségur - 75700 PARIS  
Préfecture du département du lieu d’exploitation  
Le formulaire à utiliser est disponible auprès des préfectures.  
La déclaration doit être faite dans les 30 jours suivant la mise en exploitation.  
Le non respect de cette obligation peut être sanctionné par les peines prévues au code des Postes  
et Télécommunications et celles indiquées dans la loi du 31 mai 1993 susvisée.  
Arrêté du 27 Mars 1993, publié au J.O. du 28 Mars - ATI  
VCCI Statement (Japan)  
74  
Regulatory Information  
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Declaration of Conformity  
Figure C-1 A7173A Adapter Declaration of Conformity  
Regulatory Statements  
75  
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76  
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Glossary  
A
address  
A specific location in memory, designated either numerically or by a symbolic name.  
asynchronous  
data transfer  
One of the ways data is transferred over the SCSI bus. It is slower than synchronous data  
transfer.  
B
bit  
A binary digit. The smallest unit of information a computer uses. The value of a bit (0 or 1)  
represents a two-way choice, such as on or off, true or false.  
Boot Console  
Handler (BCH)  
Provides, among other things, the reading and setting of SCSI parameters without the OS  
running.  
bus  
A collection of wires in a cable or copper traces on a circuit board used to transmit data, status,  
and control signals. EISA, PCI, and SCSI are examples of buses.  
bus mastering  
A high-performance way to transfer data. The host bus adapter controls the transfer of data  
directly to and from system memory without bothering the computers microprocessor. This  
is the fastest way for multi-tasking operating systems to transfer data.  
byte  
A unit of information consisting of eight bits.  
C
central processing The “brain” of the computer that performs the actual computations. The term Micro Processor  
unit (CPU)  
chain  
Unit (MPU) is also used.  
A topology in which every device is connected to two others, except for two-end devices that  
are connected to only one other.  
configuration  
Refers to the way a computer is set up; the combined hardware components (computer, monitor,  
keyboard, and peripheral devices) that make up a computer system; or the software settings  
that allow the hardware components to communicate with each other.  
Cyclic  
Redundancy  
Check (CRC)  
32-bit scheme (referred to as CRC-32) included in Ultra320 that ensures complete integrity of  
the transferred data. CRC is guaranteed to detect all single bit errors, any two bits in error, or  
any combination of errors within a single 32-bit range.  
D
device driver  
A program that allows a microprocessor (through the operating system) to direct the operation  
of a peripheral device.  
differential  
A hardware configuration for connecting SCSI devices. It uses a pair of lines for each signal  
transfer (as opposed to single-ended SCSI, which references each SCSI signal to a common  
ground).  
direct memory  
access (DMA)  
A method of moving data from a storage device directly to RAM, without using the CPUs  
resources.  
DMA bus master A feature that allows a peripheral to control the flow of data to and from system memory by  
blocks, as opposed to PIO (Programmed I/O), where the flow is byte by byte.  
Domain  
Validation  
A software procedure in which a host system queries a device to determine the devices ability  
to communicate at the data transfer rate that was negotiated.  
77  
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E
electronically  
erasable  
A memory chip typically used to store configuration information. See Non-Volatile Random  
Access Memory (NVRAM).  
programmable  
read-only  
memory  
(EEPROM)  
external SCSI  
device  
A SCSI device installed outside the computer cabinet. External SCSI devices are connected in  
a chain using shielded cables.  
F
Fast SCSI  
A standard for SCSI data transfers. It allows a transfer rate of up to 10 MBytes/sec over an 8-bit  
SCSI bus, and up to 20 MBytes/sec over a 16-bit SCSI bus.  
FCC  
Federal Communications Commission.  
firmware  
Software that is permanently stored in ROM. In the case of PDC, it can be accessed during boot  
time without the aid of an operating or file system.  
H
hard disk  
A rigid disk permanently sealed into a drive cartridge. A hard disk can store very large amounts  
of information.  
host  
The computer system in which a SCSI host bus adapter is installed. It uses the SCSI host bus  
adapter to transfer information to and from devices attached to the SCSI bus.  
host bus adapter  
A circuit board and/or integrated circuit device that provides a SCSI bus connection to the  
computer system.  
I
internal SCSI  
device  
A SCSI device installed inside the computer cabinet. These devices are connected in a chain  
using an unshielded ribbon cable.  
interrupt request A path through which a device can get the immediate attention of the computers CPU. The  
channel (IRQ)  
PCI bus assigns an IRQ path for each SCSI host bus adapter.  
K
KByte (kilobyte)  
A measure of computer storage equal to 1024 bytes.  
L
logical unit  
A subdivision, either logical or physical, of a SCSI device. Most devices have only one logical  
unit, but up to sixteen are allowed for a 16-bit SCSI bus and eight for an 8-bit SCSI bus.  
logical unit  
number (LUN)  
An encoded three-bit number for the logical unit.  
Low Voltage  
Differential  
A robust design methodology that improves power consumption, data integrity, cable lengths,  
and support for multiple devices while providing a migration path for increased I/O  
sperformance.  
LVD  
See Low Voltage Differential.  
M
main memory  
The part of a computers memory that is directly accessible by the CPU (usually synonymous  
with RAM).  
mainboard  
A large circuit board that holds RAM, ROM, the microprocessor, custom integrated circuits,  
and other components that make a computer work. It also has expansion slots for host bus  
adapters and other plug-in boards.  
78  
Glossary  
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megabyte  
(MByte)  
A measure of computer storage equal to 1024 kilobytes.  
motherboard  
multi-tasking  
See mainboard. In some countries, the term motherboard is not appropriate.  
The initiation and control of more than one sequence of operations. This allows programs to  
operate in parallel.  
multi-threading  
The simultaneous accessing of data by more than one SCSI device. This increases the aggregate  
data throughput.  
N
Non-Volatile  
Random Access  
Memory  
An EEPROM used to store configuration information.  
(NVRAM )  
O
operating system A program that organizes the internal activities of the computer and its peripheral devices. An  
(OS)  
operating system performs basic tasks such as moving data to and from devices and managing  
information in memory. It also provides the user interface.  
P
parity checking  
A way to verify the accuracy of data transmitted over the SCSI bus when CRC is not used. One  
bit in the transfer is used to make the sum of all the 1 bits either odd or even (for odd or even  
parity). If the sum is not correct, an error message appears. SCSI uses odd parity for data transfer  
rates less than 160 MB/s.  
peripheral  
A local bus specification that allows connection of integrated peripheral controller components,  
peripheral add-in boards, and processor/memory systems.  
component  
interconnect (PCI)  
peripheral  
devices  
A hardware device (such as a video monitor, disk drive, printer, or CD-ROM) used with a  
computer and under the computers control. SCSI peripherals are controlled through a SCSI  
host bus adapter.  
pin-1 orientation  
port address  
The alignment of pin 1 on a SCSI cable connector and the pin 1 position on the SCSI connector  
into which it is inserted. External SCSI cables are keyed to ensure proper alignment, but internal  
SCSI ribbon cables might not be.  
Also port number. The address through which commands are sent to a host bus adapter. This  
address is assigned by the PCI bus.  
port number  
Processor  
See port address.  
The system firmware on HP PA-RISC systems. It provides basic read/write capability. Usually  
Dependent Code kept as firmware (ROM based). The system firmware on the main board of a computer is used  
(PDC)  
to boot and control the system.  
programmed  
input/output  
(PIO)  
A way the CPU can transfer data to and from memory via the computers I/O ports. PIO can  
be faster than DMA, but requires CPU time.  
Q
queue tags  
A way to keep track of multiple commands while allowing increased throughput on the SCSI  
bus.  
R
Random Access  
Memory (RAM)  
In general, the computers primary working memory in which program instructions and data  
are stored and are accessible to the CPU. Information can be written to and read from RAM.  
The contents of RAM are lost when the computer is turned off.  
79  
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Read-Only  
Memory (ROM)  
Memory from which information can be read but not changed. The contents of ROM are not  
erased when the computer is turned off.  
Reduced  
The HP A7173A adapters SCSI chips contain a RISC processor.  
Instruction Set  
Computer (RISC)  
core  
S
SCSI bus  
A host bus adapter and one or more SCSI peripherals connected by cables in a linear chain  
configuration. The host bus adapter can exist anywhere on the chain, allowing connection of  
both internal and external SCSI devices.  
SCSI device  
SCSI ID  
Any device conforming to the SCSI standard that attaches to the SCSI bus by means of a SCSI  
cable. This includes SCSI host bus adapters and SCSI peripherals.  
A unique identification for each SCSI device on the SCSI bus. Each SCSI bus has fifteen available  
SCSI IDs numbered 0 through 15 for Wide SCSI or 0-7 for 8-bit SCSI. The host bus adapter is  
usually assigned ID 7, which gives it priority to control the bus.  
SCSI-3  
The current SCSI specification that defines the command formats used in the SCSI protocol.  
SE  
See Single-Ended.  
Single-Ended  
A hardware specification for connecting SCSI devices. It references each SCSI signal to a common  
ground, as opposed to differential SCSI and low-voltage differential SCSI, which use a separate  
return for each signal.  
small computer  
system interface  
(SCSI)  
A specification for a high-performance peripheral bus and command set. The original standard  
is now referred to as SCSI-1.  
SPI-4  
The SCSI Parallel Interface Specification for ultra320 SCSI componenets.  
synchronous data One of the ways data is transferred over the SCSI bus. Transfers are clocked with fixed-frequency  
transfer  
pulses.  
system firmware  
Controls the low level POST (Power On Self Test) and basic operation of the CPU and computer  
system.  
T
termination  
The electrical connection required at each end of the SCSI bus, composed of a set of resistors.  
U
Ultra SCSI  
A standard for SCSI data transfers. It allows a transfer rate of up to 20 MBytes/sec over an 8-bit  
SCSI bus, and up to 40 MBytes/sec over a 16-bit SCSI bus. The STA (SCSI Trade Association)  
supports using the term “Ultra SCSI” over the older term “Fast-20.”  
Ultra160 SCSI  
Ultra2 SCSI  
(Also called Ultra3 SCSI) A standard for SCSI data transfers. It allows a data transfer rate of up  
to 160 MBytes/second over a 16-bit SCSI bus. The bus width is always 16 bits.  
A standard for SCSI data transfers. It allows a transfer rate of up to 40 MBytes/sec over an 8-bit  
SCSI bus, and up to 80 MBytes/sec over a 16-bit SCSI bus. The STA (SCSI Trade Association)  
supports using the term “Ultra2 SCSI” over the older term “Fast-40.”  
Ultra320 SCSI  
A standard for SCSI data transfers. It allows a data transfer rate of up to 320 MBytes/second  
over a 16-bit SCSI bus. The bus width is always 16 bits.  
V
VCCI  
Voluntary Control Council for Interference.  
Very High Density Cable Interconnect.  
VHDCI  
80  
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W
Wide SCSI  
A SCSI-2 feature allowing 16-bit transfers on the SCSI bus. This doubles the transfer rate over  
the standard 8-bit SCSI bus.  
Wide Ultra SCSI  
The STA (SCSI Trade Association) term for SCSI bus width 16 bits, SCSI bus speed maximum  
data rate 40 MBytes/sec.  
Wide Ultra2 SCSI The STA (SCSI Trade Association) term for SCSI bus width 16 bits, SCSI bus speed maximum  
data rate 80 MBytes/sec.  
81  
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82  
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Index  
A
D
actual data transfer rate, 25  
adapter  
data transfer rate  
actual, 25  
bus width, 25  
maximum, 24  
channels, 71  
device files  
connecting external peripherals, 17  
data transfer rate, 71  
missing, 21, 52  
disk array in multi-host environment, 44  
Domain Validation, 53  
fallback levels, 54  
driver  
dimensions, 71  
external terminator, 18  
flash ROM, 71  
installing, 16  
installing  
maximum data transfer rate, 24  
determining in BCH menus, 31  
maximum dew point temperature, 71  
maximum disks per channel, 71  
OLAR of, 45  
steps for, 14  
sources of, 14  
verifying installation of, 20, 44  
E
operating temperature range, 71  
overview of, 11  
path  
Event Monitoring Service (EMS), 61  
external peripherals, connecting, 17  
external terminator, 18  
determining in BCH menus, 29  
determining, inioscanoutput, 20  
PCI specification, 71  
H
hardware monitor, 62  
PCI-X bus connector type, 71  
power required, 71  
I
preparing for installation, 13  
processor type, 71  
regulatory statements, 73  
relative humidity, 71  
safety characteristics, 72  
SCSI bus termination, 71  
SCSI parameters, setting to default values, 44  
serial EEPROM, 72  
insfcommand, 21, 52  
installation  
connecting external peripherals, 17  
LUN 0, 44  
of adapter, 16  
verifying, 20, 44  
of driver  
steps for, 14  
signaling, 71  
storage and shipping temperature range, 71  
verifying installation of, 20, 44  
verifying, 20, 44  
OLAR, 45  
performance recommendations, 45  
preparing for, 13  
verifying, 20, 44  
ioscancommand, 20  
determining adapters path, 20  
B
BCH menus  
adapters maximum data transfer rate  
determining, 31  
adapters path, determining, 29  
L
adapters SCSI parameters, setting to default values,  
LUN 0, 44  
bus width, 25  
M
maximum data transfer rate, 24  
determining  
C
commands  
in BCH menus, 31  
missing device files, 21, 52  
insf, 21, 52  
ioscan, 20  
O
determining adapters path, 20  
scsi  
OLAR  
overview of, 45  
overview  
of adapter, 11  
of OLAR, 45  
maximum data transfer rate, determining, 31  
setting SCSI parameters to default values, 44  
what, 63  
83  
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P
path, determining for adapter  
in BCH menus, 29  
inioscanoutput, 20  
performance  
degraded, detecting, 53  
recommendations, 45  
R
regulatory statements for adapter, 73  
restrictions on  
number of hard drives per port, 71  
S
SCSI parameters  
bus width, 25  
maximum data transfer rate, 24  
determining in BCH menus, 31  
setting to default values, 44  
SCSI selection timeout, 55  
scsicommand  
maximum data transfer rate, determining, 31  
setting SCSI parameters to default values, 44  
selection timeout, SCSI, 55  
steps  
installing driver, 14  
setting SCSI parameters to default values, 44  
supported  
number of hard drives per port, 71  
T
terminator, external, 18  
troubleshooting  
degraded performance, detecting, 53  
Domain Validation, 53  
fallback levels, 54  
general procedure, 51  
ioscancommand, 20  
missing device files, 21, 52  
providing information, 63  
SCSI selection timeout, 55  
V
verifying  
installation, 20, 44  
W
whatcommand, 63  
84  
Index  
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85  
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*J6373-90030*  
Printed in the US  
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