HP ProBook 4310s Notebook PC
HP ProBook 4311s Notebook PC (People’s Republic of
China only)
Maintenance and Service Guide
Document Part Number: 531680-001
August 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
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Safety warning notice
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Å
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Contents
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Buttons and fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Left-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer major components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Display assembly subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14
Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15
Maintenance and Service Guide
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Contents
Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12
Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16
WWAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17
Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18
Keyboard and switch cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20
Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24
Palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25
Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36
USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–39
Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40
Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–42
Modem module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–44
Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–45
Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–46
System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–47
Network cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–50
Fan and heat sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–51
RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–54
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–55
Starting Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Using Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Navigating and selecting in Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5
System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5
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Contents
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
13.3-in display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
Blu-ray ROM DVD R/RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . 6–4
DVD RW and CD-RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5
DVD-ROM Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7
System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7
System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8
System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9
Phillips PM2.0×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1
Phillips PM2.5×11.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2
Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3
Phillips PM2.5×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4
Phillips PM2.5×8.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5
Slotted Torx T8M2.5×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6
Torx T8M2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8
Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10
Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12
Phillips PM2.0×2.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13
Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14
Phillips PM2.0×9.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15
Backup and recovery in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3
Using the Windows recovery tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3
Using f11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4
Using a Windows Vista operating system DVD (purchased separately) . . . . . . . . . . . . . . . . . . . . . . . 8–4
Backup and recovery in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5
Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5
Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6
Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1
Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2
HDMI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3
RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4
RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5
Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–6
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Contents
Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1
Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
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1
Product description
Category
Description
PM45 chipset
GM45 chipset
GL40 chipset
Product name
HP ProBook 4310s
Notebook PC
9
9
9
HP ProBook 4311s
Notebook PC
(People’s Republic of China only)
9
9
Processors
Intel® Core™2 Duo processors:
9
■ T9600 2.80-GHz processor,
6-MB L2 cache, 1066-MHz
front side bus (FSB)
■ P8700 2.53-GHz processor,
3-MB L2 cache,
1066-MHz FSB
■ P7370 2.00-GHz processor,
3-MB L2 cache,
1066-MHz FSB
■ T6570 2.10-GHz processor,
2-MB L2 cache, 800-MHz FSB
(not available in Japan)
9
9
■ Intel Core Duo T5870 2.00-GHz
processor, 2-MB L2 cache,
800-MHz FSB (not available
in Japan)
Intel Dual Core
Celeron® processors:
9
9
9
9
■ T1700 1.83-GHz processor,
1-MB L2 cache, 667-MHz FSB
■ T1600 1.66-GHz processor,
1-MB L2 cache, 667-MHz FSB
Intel Celeron 585 2.16-GHz
processor, 2-MB L2 cache,
800-MHz FSB
(Continued)
Maintenance and Service Guide
1–1
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Product description
Category
Chipset
Description
PM45 chipset
GM45 chipset
GL40 chipset
Northbridge:
■ Intel PM45 with up to
9
1066-MHz FSB
■ Intel GM45 with up to
9
9
1066-MHz FSB
■ Intel GL40 with up to
9
9
667-MHz FSB
Southbridge: Intel ICH-9M
9
9
Graphics
AMD M92S2-LP (ATI Mobility
Radeon™ HD 4330) discrete
graphics with Hypermemory
support, 512 MB GDDR2
(64 MB × 16 × 2) at 500-MHz
Intel UMA graphics (Mobile Intel
GMA X4500 HD) Integrated with
shared video memory
9
9
9
9
(dynamically allocated)
Panel
■ 13.3-in, high-definition
(HD, 1366 × 768), AntiGlare,
LED display assembly
9
■ 13.3-in, HD (1366 × 768),
BrightView, LED
display assembly
■ 13.3-in, HD (1280 × 720),
720P BrightView,
LED display assembly
■ Supports privacy filter
(Continued)
1–2
Maintenance and Service Guide
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Product description
Category
Memory
Description
PM45 chipset
GM45 chipset
GL40 chipset
2customer-accessible/upgradable
memory module slots
9
9
9
Supports dual-channel memory
Supports the following DDR3
configurations at 1333 MHz in all
countries and regions
except Brazil:
■ 8192-MB total system memory
(4096 × 2, dual-channel)
■ 6144-MB total system memory
(4096 + 2048, dual-channel)
■ 5120-MB total system memory
(4096 + 1024, dual-channel)
■ 4096-MB total system memory
(4096 × 1)
■ 4096-MB total system memory
(2048 × 2, dual-channel)
■ 3072-MB total system memory
(2048 + 1024, dual-channel)
■ 2048-MB total system memory
(1024 × 2, dual-channel)
■ 2048-MB total system memory
(2048 × 1)
■ 1024-MB total system memory
(1024 × 1)
Supports the following DDR3
configurations at 1333 MHz
in Brazil:
9
9
9
■ 3072-MB total system memory
(2048 + 1024, dual-channel)
■ 2048-MB total system memory
(1024 × 2, dual-channel)
■ 2048-MB total system memory
(2048 × 1)
■ 1024-MB total system memory
(1024 × 1)
(Continued)
Maintenance and Service Guide
1–3
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Product description
Category
Description
PM45 chipset
GM45 chipset
GL40 chipset
Hard drives
Supports 9.50-mm, 6.35-cm
(2.50-in) hard drives
9
9
9
Supports HP 3D DriveGuard
Hard Drive Protection
Customer-accessible
Serial ATA (SATA)
Supports the following hard
drives:
■ 500-GB, 7200- and 5400-rpm
■ 320-GB, 7200- and 5400-rpm
■ 250-GB, 7200-rpm
■ 160-GB, 7200-rpm
Optical drives
12.7-mm tray load
Serial ATA (SATA)
9
9
9
Fixed (removal of 1 screw
required)
Customer-accessible
Supports no-optical-drive option
Supports the following drives:
■ Blu-ray ROM DVD R/RW and
CD-RW SuperMulti
9
9
9
9
9
9
Double-Layer Drive with
LightScribe
■ DVD RW and CD-RW
SuperMulti Double-Layer Drive
with LightScribe
■ 8X DVD-ROM Drive
9
9
9
9
9
9
Diskette drive
Microphone
Supports external USB drive only
Supports boot from USB device
Integrated dual-array digital
microphone
9
9
9
(Continued)
1–4
Maintenance and Service Guide
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Product description
Category
Audio
Description
PM45 chipset
GM45 chipset
GL40 chipset
2 stereo speakers with enclosures
9
9
9
Azalea ADI1984 CODEC with
digital equalization
Headphone jack
Microphone jack
Webcam
Modem
Integrated 2-megapixel camera
with fixed focus
9
9
9
9
9
9
High-speed 56K data/fax modem
Supports no-modem option
Modem module cable not included
Ethernet
Wireless
Marvell 88E8072-B1 10/100/1000
network interface card (NIC)
S3/S4/S5 wake on LAN
(AC mode only)
9
9
9
9
9
9
Ethernet cable not included
Integrated wireless local-area
network (WLAN) options via
Mini PCI module:
■ Broadcom 4322AGN
802.11b/g/n WLAN module
■ Broadcom 4312G 802.11b/g
WLAN module
■ Intel WiFi Link 5100
802.11b/g/n WLAN module
■ Intel WiFi Link 5100 802.11b/g
WLAN module
Supports no-WLAN option
2 WLAN antennas built into the
display assembly
Integrated wireless wide-area
network (WWAN) options via
Mini PCI module:
9
9
9
■ High-speed packet access
(HSPA), evolution-data
optimized (EV-DO) WWAN
module
■ Telecom EV-DO CT1 WWAN
module
■ Telecom EV-DO CT2 WWAN
module
WWAN security provided by
subscriber identity module (SIM),
user-accessible behind battery
2 WWAN antennas (worldwide,
5-band) built into the
display assembly
Does not support WWAN
aftermarket option
Integrated wireless personal area
network (WPAN) options via
Bluetooth® module
9
9
9
(Continued)
Maintenance and Service Guide
1–5
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Product description
Category
Description
PM45 chipset
GM45 chipset
GL40 chipset
External media
cards
One ExpressCard slot, supporting
optional ExpressCard/34 cards
9
9
9
SD Card Reader supporting the
following optional digital card
formats:
■ MultiMediaCard
■ MultiMediaCard Plus
■ Secure Digital Memory Card
■ Secure Digital High Capacity
Memory Card
Ports
Audio-in (stereo microphone)
Audio-out (stereo headphone)
HDMI v.1.3
9
9
9
Multi-pin AC power
RJ-45 (Ethernet, includes link and
activity lights)
RJ-11 (modem)
USB v. 2.0 (3)
VGA (Dsub 15-pin) supporting
1600 × 1200 external resolution at
75 GHz
Keyboard/
pointing devices
Spill-resistant keyboard
TouchPad with TouchPad buttons
Touch-sensitive controls
Supports 2-way scroll with legend
Taps enabled by default
9
9
9
9
Power
requirements
90-W AC adapter for use only on
computer models equipped with a
graphics subsystem with
discrete memory
65-W AC adapter for use only on
computer models equipped with a
graphics subsystem with
UMA memory
9
9
Supports multipin AC connector
and 3-wire plug (with ground pin)
9
9
9
9
9
9
Battery options:
■ 8-cell, 2.55-Ah (73-Wh)
Li-ion battery
■ 6-cell, 2.20-Ah (37-Wh)
Li-ion battery
Security
Security cable slot
9
9
9
Integrated fingerprint reader
(Continued)
1–6
Maintenance and Service Guide
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Product description
Category
Description
PM45 chipset
GM45 chipset
GL40 chipset
Operating system
Preinstalled:
9
9
9
■ Free DOS
■ Red Flag Linux (People’s
Republic of China only)
■ Windows Vista® Business 32
■ Windows Vista Business with
Windows® XP Pro image
■ Windows Vista Home Basic
■ Windows Vista Home
Premium 32
Preinstalled with
Microsoft® Office:
9
9
9
■ Windows Vista Home Basic 32
with Office 2007 Ready
■ Windows Vista Home Basic 32
with Office 2007 Personal
(Japan only)
■ Windows Vista Home Basic 32
with Office 2007 Personal with
PowerPoint (Japan only)
■ Windows Vista Home
Premium 32 with Office
2007 Ready
■ Windows Vista Business 32
with Office 2007 Ready
■ Windows Vista Business 32
with Office 2007 Personal
(Japan only)
■ Windows Vista Business 32
with Office 2007 Personal with
PowerPoint (Japan only)
■ Windows Vista Business 32
(with XP Pro images) with
Office 2007 Ready
■ Windows Vista Business 32
(with XP Pro images) with
Office 2007 Personal
(Japan only)
■ Windows Vista Business 32
(with XP Pro images) with
Office 2007 Personal with
PowerPoint (Japan only)
(Continued)
Maintenance and Service Guide
1–7
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Product description
Category
Description
PM45 chipset
GM45 chipset
GL40 chipset
Operating system
Restore media:
9
9
9
(continued)
■ DRDVD Windows Vista
■ DRDVD Windows XP Pro
■ Microsoft Office Ready DVD
■ Red Flag Linux (People’s
Republic of China only)
■ Windows Vista Business 32
■ Windows Vista Business 64
■ Windows Vista Home Basic 32
■ Windows Vista Home Premium
■ Windows XP Pro
Certified:
9
9
9
■ Microsoft WHQL
■ SuSE Linux
Web-only support:
Windows Vista Business 64
9
9
9
9
9
9
Serviceability
End-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Keyboard
Memory modules
Optical drive
SIM
WLAN module
WWAN module
1–8
Maintenance and Service Guide
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2
External component identification
Display
Your computer may look slightly different from the illustration in this section.
✎
Item Component
Description
(1)
(2)
Internal display switch
Turns off the display if the display is closed while the power is on.
WWAN antennas (2)*
Send and receive wireless signals to communicate with wireless wide-area
networks (WWAN).
(3)
(4)
Internal microphones (2)
WLAN antennas (2)*
Record sound.
Send and receive wireless signals to communicate with wireless local area
networks (WLAN).
(5)
(6)
Webcam light (select models only)
Webcam (select models only)
On: The webcam is in use.
Records audio and video and captures still photographs.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
To see wireless regulation notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your
country or region. These notices are located in Help and Support.
Maintenance and Service Guide
2–1
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External component identification
Top components
Buttons and fingerprint reader
Item Component
Description
(1)
(2)
(3)
Speakers (2)
Produce sound.
Info Center/QuickLook button
Wireless button
Launches Info Center or QuickLook.
Turns the wireless feature on or off but does not establish a
wireless connection.
You must set up or access a wireless network to establish a
wireless connection.
✎
(4)
(5)
Volume mute button
Volume scroll zone
Mutes and restores speaker sound.
Adjusts speaker volume. Slide your finger to the left to decrease volume and
to the right to increase volume. You can also press the left side of the volume
slider to decrease volume, or press the right side of the volume slider to
increase volume.
(Continued)
2–2
Maintenance and Service Guide
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External component identification
Item Component
Description
(6)
Power button
■ When the computer is off, press the button to turn on the computer.
■ When the computer is on, press the button to shut down the computer.
■ When the computer is in the Sleep state (Standby in Windows XP),
press the button briefly to exit Sleep (Standby).
■ When the computer is in Hibernation, press the button briefly to
exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures
are ineffective, press and hold the power button for at least 5 seconds to turn
off the computer.
To learn more about your power settings:
■ In Windows Vista: Select Start > Control Panel > System and
Maintenance > Power Options.
■ In Windows XP: Select Start > Control Panel > Performance and
Maintenance > Power Options.
(7)
Fingerprint reader
(select models only)
Allows a fingerprint logon to Windows instead of a password logon.
Maintenance and Service Guide
2–3
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External component identification
Keys
Your computer may look slightly different from the illustration in this section.
✎
Item Component
Description
(1)
(2)
esc key
fn key
Displays system information when pressed in combination with the fn key.
Executes frequently used system functions when pressed in combination with
a function key or the esc key.
(3)
(4)
(5)
(6)
Windows logo key
Displays the Windows Start menu.
Windows applications key
Embedded numeric keypad keys
Function keys
Displays a shortcut menu for items beneath the pointer.
Can be used like the keys on an external numeric keypad.
Execute frequently used system functions when pressed in combination with
the fn key.
2–4
Maintenance and Service Guide
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External component identification
Lights
Your computer may look slightly different from the illustration in this section.
✎
Item Component
Description
(1)
(2)
Caps lock light
On: Caps lock is on.
Info Center/QuickLook light
■ On: The computer is on.
■ Blinking (5 times):
❐ When the computer is on, press the button to launch Info Center.
❐ When the computer is off or in Hibernation, press the button to launch
QuickLook.
■ Off: The computer is off or in the Sleep (Standby in Windows XP) or
Hibernation state.
(3)
(4)
Wireless light
■ Blue: An integrated wireless device, such as a WLAN device and/or a
Bluetooth device, is on.
■ Amber: All wireless devices are off.
Volume mute light
■ Turquoise: Computer sound is on.
■ Amber: Computer sound is off.
(5)
(6)
(7)
Volume down light
Volume up light
Power light
Blinking: The volume scroll zone is being used to decrease speaker volume.
Blinking: The volume scroll zone is being used to increase speaker volume.
■ On: The computer is on.
■ Blinking: The computer is in the Sleep state (Standby in Windows XP).
■ Off: The computer is off or in Hibernation.
Maintenance and Service Guide
2–5
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External component identification
Pointing devices
Item Component
Description
(1)
(2)
(3)
(4)
TouchPad*
Moves the pointer and selects or activates items on the screen.
Functions like the left button on an external mouse.
Scrolls up or down.
Left TouchPad button*
TouchPad scroll zone
Right TouchPad button*
Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences:
■ For Windows Vista: Select Start > Control Panel > Hardware and Sound > Mouse.
■ For Windows XP: Select Start > Control Panel > Printers and Other Hardware > Mouse.
2–6
Maintenance and Service Guide
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External component identification
Front components
Item Component
Description
(1)
Drive light
■ Blinking turquoise: The hard drive or optical drive is being accessed.
■ Amber: HP 3D DriveGuard has temporarily parked the hard drive.
(2)
SD Card Reader
Supports the following optional digital card formats:
■ MultiMediaCard
■ MultiMediaCard Plus
■ Secure Digital Memory Card
■ Secure Digital High Capacity Memory Card
(3)
(4)
Audio-out (headphone) jack
Audio-in (microphone) jack
Produces sound when connected to optional powered stereo speakers,
headphones, ear buds, a headset, or television audio.
When a device is connected to the headphone jack, the computer
speakers are disabled.
✎
Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
Maintenance and Service Guide
2–7
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External component identification
Right-side components
Item Component
Description
(1)
(2)
(3)
(4)
(5)
ExpressCard slot
USB port
Supports optional ExpressCards.
Connects an optional USB device.
Connects an optional HDMI device.
Connects an external VGA monitor or projector.
Enables airflow to cool internal components.
HDMI port
External monitor port
Vent
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(6)
(7)
RJ-45 (network) jack
Security cable slot
Connects a network cable.
Attaches an optional security cable to the computer.
The security cable is designed to act as a deterrent, but it may not
prevent the computer from being mishandled or stolen.
✎
2–8
Maintenance and Service Guide
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External component identification
Left-side components
Item Component
Description
(1)
Battery light
■ Amber: A battery is charging.
■ Turquoise: A battery is close to full charge capacity.
■ Blinking amber: A battery that is the only available power source has
reached a low battery level. When the battery reaches a critical battery
level, the battery light begins blinking rapidly.
■ Off: If the computer is plugged into an external power source, the light turns
off when all batteries in the computer are fully charged. If the computer is
not plugged into an external power source, the light stays off until the
battery reaches a low battery level.
(2)
(3)
(4)
Power connector
Connects an AC adapter.
Optical drive (select models only)
Reads optical discs and, on select models, also writes to optical discs.
Connects a modem cable.
RJ-11 (modem) jack
(select models only)
(5)
USB ports (2)
Connect optional USB devices.
Maintenance and Service Guide
2–9
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External component identification
Bottom components
Item Component
Description
(1)
SIM slot (select models only)
Contains a wireless subscriber identity module (SIM). The SIM slot is located
inside the battery bay.
(2)
(3)
Hard drive bay
Holds the hard drive and a Bluetooth device.
Memory module compartment
Contains the memory module slots and a wireless LAN module slot.
To prevent an unresponsive system and the display of a warning
Ä
message, replace the WLAN module with only a module authorized for
use in the computer by the governmental agency that regulates
wireless devices in your country or region. If you replace the module
and then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through Help
and Support.
(4)
Vents (3)
Enable airflow to cool internal components.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
Releases the battery from the battery bay.
Holds the battery.
(5)
(6)
Battery release latch
Battery bay
2–10
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3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
Item Component
Description
(1)
(2)
(3)
Product name
This is the product name affixed to the front of the computer.
This is an alphanumeric identifier that is unique to each product.
Serial number (s/n)
Part number/Product number (p/n)
This number provides specific information about the product’s
hardware components. The part number helps a service
technician determine what components and parts are needed.
(4)
(5)
Model description
Warranty period
This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
This number describes the duration of the warranty period for
the computer.
Maintenance and Service Guide
3–1
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Item
(1)
Description
Spare part number
13.3-in, LED, HD display assembly (includes 2 WLAN antenna transceivers and cables, nameplate, and logo):
■ AntiGlare display assembly with webcam and 2 WWAN antennas in black trim
■ AntiGlare display assembly with webcam and 2 WWAN antennas in red trim
■ AntiGlare display assembly with webcam in black trim
577173-001
577182-001
577174-001
577183-001
577172-001
577181-001
577176-001
■ AntiGlare display assembly with webcam in red trim
■ AntiGlare display assembly without webcam in black trim
■ AntiGlare display assembly without webcam in red trim
■ 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in
black trim
■ 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in red trim 577185-001
■ 1366 × 768 BrightView display assembly with webcam in black trim
■ 1366 × 768 BrightView display assembly with webcam in red trim
■ 1366 × 768 BrightView display assembly without webcam in black trim
■ 1366 × 768 BrightView display assembly without webcam in red trim
577175-001
577184-001
577177-001
577186-001
583090-001
■ 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in
black trim
■ 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in red trim 583091-001
■ 1280 × 720 BrightView display assembly with webcam in black trim
■ 1280 × 720 BrightView display assembly with webcam in red trim
■ 1280 × 720 BrightView display assembly without webcam in black trim
■ 1280 × 720 BrightView display assembly without webcam in red trim
577179-001
577188-001
577178-001
577187-001
part information.
✎
(2)
Switch cover (includes LED board and cable):
■ In black trim
577207-001
577208-001
577215-001
■ In red trim
(3)
(4)
Speakers (include cables)
Keyboard (includes keyboard cable):
■ For use in Belgium
577205-A41
577205-201
577205-261
577205-221
577205-081
577205-051
577205-121
577205-041
577205-DJ1
577205-211
■ For use in Brazil
■ For use in Bulgaria
■ For use in the Czech Republic
■ For use in Denmark
■ For use in France
■ For use in French Canada
■ For use in Germany
■ For use in Greece
■ For use in Hungary
(Continued)
Maintenance and Service Guide
3–3
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Item
(4)
Description
Spare part number
Keyboard (continued):
■ For use in Iceland
577205-DD1
577205-BB1
577205-061
577205-291
577205-161
577205-B31
577205-091
577205-131
577205-251
577205-171
577205-231
577205-BA1
577205-AD1
577205-071
577205-B71
577205-BG1
577205-AB1
577205-281
577205-141
577205-031
577205-001
■ For use in Israel
■ For use in Italy
■ For use in Japan
■ For use in Latin America
■ For use in the Netherlands
■ For use in Norway
■ For use in Portugal
■ For use in Russia
■ For use in Saudi Arabia
■ For use in Slovakia
■ For use in Slovenia
■ For use in South Korea
■ For use in Spain
■ For use in Sweden and Finland
■ For use in Switzerland
■ For use in Taiwan
■ For use in Thailand
■ For use in Turkey
■ For use in the United Kingdom
■ For use in the United States
Palm rest (included with top cover spare part kit)
(5a)
(5b)
Top cover (includes palm rest, TouchPad button board and cable, and TouchPad board and cable):
■ For use only on computer models equipped with fingerprint reader in black trim (includes 577216-001
fingerprint reader board and cable)
■ For use only on computer models equipped with fingerprint reader in red trim (includes
577218-001
fingerprint reader board and cable)
■ For use only on computer models not equipped with fingerprint reader in black trim
■ For use only on computer models not equipped with fingerprint reader in red trim
Bluetooth module
577217-001
577219-001
537921-001
(6)
The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is
included in the Cable Kit, spare part number 577214-001.
✎
Plastics Kit, includes:
577211-001
(7a)
(7b)
(7c)
(7d)
ExpressCard slot bezel
SD Card Reader slot bezel
Hard drive cover
Memory/wireless module compartment cover
✎
(Continued)
3–4
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Item
Description
Spare part number
Cable Kit, includes:
577214-001
(8a)
(8b)
(8c)
(8d)
Modem module cable (includes RJ-11 connector)
Bluetooth module cable
Power connector cable
Network cable (includes RJ-45 connector)
✎
(9)
USB board (includes cable)
577659-001
(10)
Modem module:
The modem module spare part kit does not include a modem module cable. The modem module cable is
included in the Cable Kit, spare part number 577214-001.
✎
■ For use in all countries and regions except Australia and New Zealand
510100-001
510100-011
■ For use only in Australia and New Zealand
(11)
(12)
Power button board (includes two cables):
■ For use only on computer models equipped with WWAN capability (includes SIM slot)
■ For use only on computer models not equipped with WWAN capability
System board (includes replacement thermal material):
577662-001
577661-001
PM45 system board for use only on computer models equipped with graphics subsystems with discrete memory:
■ For use only on computer models equipped with WWAN capability
■ For use only on computer models not equipped with WWAN capability
577223-001
577222-001
GM45 system board for use only on computer models equipped with graphics subsystems with UMA memory:
■ For use only on computer models equipped with WWAN capability
■ For use only on computer models not equipped with WWAN capability
577225-001
577224-001
GL40 system board for use only on computer models equipped with graphics subsystems with UMA memory:
■ For use only on computer models equipped with WWAN capability
■ For use only on computer models not equipped with WWAN capability
RTC battery
577221-001
577220-001
581926-001
(13)
(Continued)
Maintenance and Service Guide
3–5
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Item
(14)
Description
Spare part number
Processor (includes replacement thermal material):
Intel Core2 Duo processors:
■ T9600 2.80-GHz processor, 6-MB L2 cache, 1066-MHz FSB
■ P8700 2.53-GHz processor, 3-MB L2 cache, 1066-MHz FSB
■ P7570 2.26-GHz processor, 3-MB L2 cache, 1066-MHz FSB
■ P7370 2.00-GHz processor, 3-MB L2 cache, 1066-MHz FSB
Intel Core Duo processors:
507955-002
507960-001
572930-001
507966-001
■ T6570 2.10-GHz processor, 2-MB L2 cache, 800-MHz FSB (not available in Japan)
■ T5870 2.00-GHz processor, 2-MB L2 cache, 800-MHz FSB (not available in Japan)
■ T4200 2.00-GHz processor, 1-MB L2 cache, 800-MHz FSB
■ T3100 1.90-GHz processor, 1-MB L2 cache, 800-MHz FSB
■ T3000 1.80-GHz processor, 1-MB L2 cache, 800-MHz FSB
Fan (includes replacement thermal material)
513598-001
535835-001
513599-001
572925-001
572926-001
577206-001
(15)
(16)
Heat sink (includes replacement thermal material):
■ For use only on computer models equipped with a graphics subsystem with
577227-001
577226-001
discrete memory
■ For use only on computer models equipped with a graphics subsystem with
UMA memory
(17)
Optical drive (includes bezel and bracket):
■ Blu-ray ROM DVD R/RW SuperMulti Double-Layer Drive with LightScribe
■ DVD RW and CD-RW SuperMulti Double-Layer Drive with LightScribe
■ DVD-ROM Drive
577202-001
577204-001
577203-001
577209-001
577212-001
(18)
(19)
Base enclosure (includes 5 rubber feet)
Rubber Feet Kit (not illustrated, includes 5 rubber feet and 8 display bezel screw covers)
Battery:
■ 8-cell, 2.55-Ah (73-Wh) Li-ion battery
■ 6-cell, 2.20-Ah (37-Wh) Li-ion battery
Hard drive (includes hard drive connector and hard drive bracket):
■ 500-GB, 7200-rpm
579320-001
579319-001
(20)
579213-001
577201-001
579212-001
577200-001
577199-001
577198-001
■ 500-GB, 5400-rpm
■ 320-GB, 7200-rpm
■ 320-GB, 5400-rpm
■ 250-GB, 7200-rpm
■ 160-GB, 7200-rpm
(21)
Memory modules (1333-MHz, DDR2):
■ 2048-MB
577197-001
577196-001
■ 1024-MB
(Continued)
3–6
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Item
(22)
Description
Spare part number
WLAN module:
802.11b/g/n WLAN module:
■ Intel WiFi Link 5100 802.11b/g/n WLAN module for use in all countries and regions
480985-001
except Pakistan, Russia, and the Ukraine
■ Broadcom 4322AGN 802.11b/g/n WLAN module for use in Canada, the Cayman Islands, 504664-001
Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
■ Broadcom 4322AGN 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria, 504664-002
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British
Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape
Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel,
Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether
Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia,
and Zimbabwe
Intel WiFi Link 5100 802.11b/g WLAN module for use only in Pakistan, Russia, and
the Ukraine
482957-001
(Continued)
Maintenance and Service Guide
3–7
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Item
(22)
Description
Spare part number
WLAN module (continued):
802.11b/g WLAN module:
■ Broadcom 4312G 802.11b/g WLAN module for use in Canada, the Cayman Islands,
504593-003
504593-004
Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
■ Broadcom 4312G 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(23)
WWAN module:
■ HSPA EV-DO WWAN module for use in all countries and regions except
483377-002
the People’s Republic of China
■ Telecom EV-DO CT1 WWAN module for use only in the People’s Republic of China
■ Telecom EV-DO CT2 WWAN module for use only in the People’s Republic of China
574246-001
582724-001
3–8
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Cable Kit
Item Description
Spare part number
Cable Kit:
577214-001
(1)
(2)
(3)
(4)
Bluetooth module cable
Modem module cable (includes RJ-11 connector)
Power connector cable
Network cable (includes RJ-45 connector)
Maintenance and Service Guide
3–9
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Item Description
Spare part number
(1)
Display bezel:
■ For use only on computer models equipped with a webcam
■ For use only on computer models not equipped with a webcam
Webcam module
577194-001
577195-001
577171-001
577191-001
(2)
(3)
(4)
Display hinges (2)
Display panel cable:
■ For use only on computer models equipped with a webcam
■ For use only on computer models not equipped with a webcam
Display Cable Kit:
577663-001
577190-001
(5a)
(5b)
(6)
■ For use only on computer models equipped with WWAN capability (includes WLAN and 577228-001
WWAN antenna transceivers and cables, and microphones and cables)
■ For use only on computer models not equipped with WWAN capability (includes WLAN
578365-001
antenna transceivers and cables, and microphones and cables)
Display enclosure:
■ In black trim
■ In red trim
577192-001
577193-001
Maintenance and Service Guide
3–11
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Plastics Kit
Item Description
Spare part number
Plastics Kit:
577211-001
(1)
(2)
(3)
(4)
(5)
ExpressCard slot bezel
SD Card Reader slot bezel
Hard drive cover
Memory/wireless module compartment cover
Optical drive slot bezel
3–12
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Mass storage devices
Item Description
Spare part number
(1)
Hard drive (includes hard drive connector and hard drive bracket):
■ 500-GB, 7200-rpm
579213-001
577201-001
579212-001
577200-001
577199-001
577198-001
■ 500-GB, 5400-rpm
■ 320-GB, 7200-rpm
■ 320-GB, 5400-rpm
■ 250-GB, 7200-rpm
■ 160-GB, 7200-rpm
(2)
Optical drive (includes bezel and bracket):
■ Blu-ray ROM DVD R/RW SuperMulti Double-Layer Drive with LightScribe
■ DVD RW and CD-RW SuperMulti Double-Layer Drive with LightScribe
■ DVD-ROM Drive
577202-001
577204-001
577203-001
Maintenance and Service Guide
3–13
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Miscellaneous parts
Description
Spare part number
AC adapters:
■ 90-W PFC HP Smart Adapter (for use only on computer models equipped with graphics
463955-001
535593-001
463958-001
577170-001
subsystems with discrete memory)
■ 90-W PFC RC/V HP Smart Adapter (for use only on computer models equipped with
graphics subsystems with discrete memory)
■ 65-W PFC HP Smart Adapter (for use only on computer models equipped with graphics
subsystems with UMA memory)
■ 65-W PFC RC/V HP Smart Adapter (for use only on computer models equipped with
graphics subsystems with UMA memory)
Power cords:
■ For use in Argentina
490371-D01
490371-011
490371-201
490371-081
490371-021
490371-D61
490371-BB1
490371-061
490371-291
490371-AR1
490371-AD1
490371-111
490371-AB1
490371-AA1
490371-031
490371-001
577213-001
■ For use in Australia
■ For use in Brazil
■ For use in Denmark
■ For use in Europe, the Middle East, and Africa
■ For use in India
■ For use in Israel
■ For use in Italy
■ For use in Japan
■ For use in South Africa
■ For use in South Korea
■ For use in Switzerland
■ For use in Taiwan
■ For use in the People’s Republic of China
■ For use in the United Kingdom and Singapore
■ For use in the United States
Screw Kit:
■ Phillips PM3.0×4.0 screw
■ Phillips PM2.5×11.0 captive screw
■ Phillips PM2.5×8.0 screw
■ Phillips PM2.5×4.0 screw
■ Phillips PM2.0×9.0 captive screw
■ Phillips PM2.0×6.0 captive screw
■ Phillips PM2.0×5.0 screw
■ Phillips PM2.0×4.0 screw
■ Phillips PM2.0×3.0 screw
■ Phillips PM2.0×2.0 broadhead screw
■ Slotted Torx T8M2.5×7.0 screw
■ Torx T8M2.5×6.0 screw
3–14
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Sequential part number listing
Spare part number
Description
463955-001
90-W PFC HP Smart Adapter (for use only on computer models equipped with graphics subsystems
with discrete memory)
463958-001
480985-001
65-W PFC HP Smart Adapter (for use only on computer models equipped with graphics subsystems
with UMA memory)
Intel WiFi Link 5100 802.11b/g/n WLAN module for use in all countries and regions except Pakistan,
Russia, and the Ukraine
482957-001
483377-002
Intel WiFi Link 5100 802.11b/g WLAN module for use only in Pakistan, Russia, and the Ukraine
HSPA EV-DO WWAN module for use in all countries and regions except
the People’s Republic of China
490371-001
490371-011
490371-021
490371-031
490371-061
490371-081
490371-111
490371-201
490371-291
490371-AA1
490371-AB1
490371-AD1
490371-AR1
490371-BB1
490371-D01
490371-D61
504593-003
Power cord for use in the United States
Power cord for use in Australia
Power cord for use in Europe, the Middle East, and Africa
Power cord for use in the United Kingdom and Singapore
Power cord for use in Italy
Power cord for use in Denmark
Power cord for use in Switzerland
Power cord for use in Brazil
Power cord for use in Japan
Power cord for use in the People’s Republic of China
Power cord for use in Taiwan
Power cord for use in South Korea
Power cord for use in South Africa
Power cord for use in Israel
Power cord for use in Argentina
Power cord for use in India
Broadcom 4312G 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the United States, and the U.S. Virgin Islands
(Continued)
Maintenance and Service Guide
3–15
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Spare part number
Description
504593-004
Broadcom 4312G 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria,
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
504664-001
504664-002
Broadcom 4322AGN 802.11b/g/n WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the United States, and the U.S. Virgin Islands
Broadcom 4322AGN 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria,
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
507955-002
507960-001
507966-001
Intel Core2 Duo T9600 2.80-GHz processor (6-MB L2 cache, 1066-MHz FSB, includes replacement
thermal material)
Intel Core2 Duo P8700 2.53-GHz processor (3-MB L2 cache, 1066-MHz FSB, includes replacement
thermal material)
Intel Core2 Duo P7370 2.00-GHz processor (3-MB L2 cache, 1066-MHz FSB, includes replacement
thermal material)
(Continued)
3–16
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Spare part number
Description
510100-001
Modem module for use in all countries and regions except Australia and New Zealand
The modem module spare part kit does not include a modem module cable. The modem
module cable is included in the Cable Kit, spare part number 577214-001.
✎
510100-011
Modem module for use only in Australia and New Zealand
The modem module spare part kit does not include a modem module cable. The modem
module cable is included in the Cable Kit, spare part number 577214-001.
✎
513598-001
513599-001
535593-001
535835-001
537921-001
Intel Core Duo T6570 2.10-GHz processor (2-MB L2 cache, 800-MHz FSB, includes replacement
thermal material, not available in Japan)
Intel Core Duo T4200 2.00-GHz processor (1-MB L2 cache, 800-MHz FSB, includes replacement
thermal material)
90-W PFC RC/V HP Smart Adapter (for use only on computer models equipped with graphics
subsystems with discrete memory)
Intel Core Duo T5870 2.00-GHz processor (2-MB L2 cache, 800-MHz FSB, includes replacement
thermal material, not available in Japan)
Bluetooth module
The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
module cable is included in the Cable Kit, spare part number 577214-001.
✎
572925-001
572926-001
572930-001
Intel Core Duo T3100 1.90-GHz processor (1-MB L2 cache, 800-MHz FSB, includes replacement
thermal material)
Intel Core Duo T3000 1.80-GHz processor (1-MB L2 cache, 800-MHz FSB, includes replacement
thermal material)
Intel Core2 Duo P7570 2.26-GHz processor (3-MB L2 cache, 1066-MHz FSB, includes replacement
thermal material)
574246-001
577170-001
Telecom EV-DO CT1 WWAN module for use only in the People’s Republic of China
65-W PFC RC/V HP Smart Adapter (for use only on computer models equipped with graphics
subsystems with UMA memory)
577171-001
577172-001
Webcam module
13.3-in, LED, HD AntiGlare display assembly without webcam in black trim (includes 2 WLAN
antenna transceivers and cables, nameplate, and logo)
577173-001
13.3-in, LED, HD AntiGlare display assembly with webcam and 2 WWAN antennas in black trim
(includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables,
nameplate, and logo)
577174-001
577175-001
577176-001
13.3-in, LED, HD AntiGlare display assembly with webcam in black trim (includes 2 WLAN antenna
transceivers and cables, nameplate, and logo)
13.3-in, LED, HD 1366 × 768 BrightView display assembly with webcam in black trim (includes
2 WLAN antenna transceivers and cables, nameplate, and logo)
13.3-in, LED, HD 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in
black trim (includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and
cables, nameplate, and logo)
577177-001
577178-001
577179-001
13.3-in, LED, HD 1366 × 768 BrightView display assembly without webcam in black trim (includes
2 WLAN antenna transceivers and cables, nameplate, and logo)
13.3-in, LED, HD 1280 × 720 BrightView display assembly without webcam in black trim (includes
2 WLAN antenna transceivers and cables, nameplate, and logo)
13.3-in, LED, HD 1280 × 720 BrightView display assembly with webcam in black trim (includes
2 WLAN antenna transceivers and cables, nameplate, and logo)
(Continued)
Maintenance and Service Guide
3–17
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Spare part number
Description
577181-001
13.3-in, LED, HD AntiGlare display assembly without webcam in red trim (includes 2 WLAN antenna
transceivers and cables, nameplate, and logo)
577182-001
13.3-in, LED, HD AntiGlare display assembly with webcam and 2 WWAN antennas in red trim
(includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables,
nameplate, and logo)
577183-001
577184-001
577185-001
13.3-in, LED, HD AntiGlare display assembly with webcam in red trim (includes 2 WLAN antenna
transceivers and cables, nameplate, and logo)
13.3-in, LED, HD 1366 × 768 BrightView display assembly with webcam in red trim (includes 2 WLAN
antenna transceivers and cables, nameplate, and logo)
13.3-in, LED, HD 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in
red trim (includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and
cables, nameplate, and logo)
577186-001
577187-001
577188-001
13.3-in, LED, HD 1366 × 768 BrightView display assembly without webcam in red trim (includes 2
WLAN antenna transceivers and cables, nameplate, and logo)
13.3-in, LED, HD 1280 × 720 BrightView display assembly without webcam in red trim (includes 2
WLAN antenna transceivers and cables, nameplate, and logo)
13.3-in, LED, HD 1280 × 720 BrightView display assembly with webcam in red trim (includes 2 WLAN
antenna transceivers and cables, nameplate, and logo)
577190-001
577191-001
577192-001
577193-001
577194-001
577195-001
577196-001
577197-001
577198-001
577199-001
577200-001
577201-001
577202-001
Display panel cable for use only on computer models not equipped with a webcam
Display hinges
Display enclosure in black trim
Display enclosure in red trim
Display bezel for use only on computer models equipped with a webcam
Display bezel for use only on computer models not equipped with a webcam
1024-MB memory module (1333-MHz, DDR2)
2048-MB memory module (1333-MHz, DDR2)
160-GB, 7200-rpm hard drive (includes hard drive connector and hard drive bracket)
250-GB, 7200-rpm hard drive (includes hard drive connector and hard drive bracket)
320-GB, 5400-rpm hard drive (includes hard drive connector and hard drive bracket)
500-GB, 5400-rpm hard drive (includes hard drive connector and hard drive bracket)
Blu-ray ROM DVD R/RW SuperMulti Double-Layer Drive with LightScribe (includes bezel
and bracket)
577203-001
577204-001
577205-001
577205-031
577205-041
577205-051
577205-061
577205-071
577205-081
577205-091
DVD-ROM Drive (includes bezel and bracket)
DVD RW and CD-RW SuperMulti Double-Layer Drive with LightScribe (includes bezel and bracket)
Keyboard for use in the United States (includes cable)
Keyboard for use in the United Kingdom (includes cable)
Keyboard for use in Germany (includes cable)
Keyboard for use in France (includes cable)
Keyboard for use in Italy (includes cable)
Keyboard for use in Spain (includes cable)
Keyboard for use in Denmark (includes cable)
Keyboard for use in Norway (includes cable)
(Continued)
3–18
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Spare part number
577205-121
577205-131
577205-141
577205-161
577205-171
577205-201
577205-211
577205-221
577205-231
577205-251
577205-261
577205-281
577205-291
577205-A41
577205-AB1
577205-AD1
577205-B31
577205-B71
577205-BA1
577205-BB1
577205-BG1
577205-DD1
577205-DJ1
577206-001
577207-001
577208-001
577209-001
577211-001
Description
Keyboard for use in French Canada (includes cable)
Keyboard for use in Portugal (includes cable)
Keyboard for use in Turkey (includes cable)
Keyboard for use in Latin America (includes cable)
Keyboard for use in Saudi Arabia (includes cable)
Keyboard for use in Brazil (includes cable)
Keyboard for use in Hungary (includes cable)
Keyboard for use in the Czech Republic (includes cable)
Keyboard for use in Slovakia (includes cable)
Keyboard for use in Russia (includes cable)
Keyboard for use in Bulgaria (includes cable)
Keyboard for use in Thailand (includes cable)
Keyboard for use in Japan (includes cable)
Keyboard for use in Belgium (includes cable)
Keyboard for use in Taiwan (includes cable)
Keyboard for use in South Korea (includes cable)
Keyboard for use in the Netherlands (includes cable)
Keyboard for use in Sweden and Finland (includes cable)
Keyboard for use in Slovenia (includes cable)
Keyboard for use in Israel (includes cable)
Keyboard for use in Switzerland (includes cable)
Keyboard for use in Iceland (includes cable)
Keyboard for use in Greece (includes cable)
Fan (includes replacement thermal material)
Switch cover in black trim (includes LED board and cable)
Switch cover in red trim (includes LED board and cable)
Base enclosure (includes 5 rubber feet)
Plastics Kit
✎
577212-001
577213-001
577214-001
Rubber Feet Kit (includes 5 rubber feet and 8 display bezel screw covers)
Screw Kit
Cable Kit
✎
577215-001
577216-001
Speakers (include cables)
Top cover for use only on computer models equipped with fingerprint reader in black trim
(includes palm rest, fingerprint reader board and cable, TouchPad and cable, and TouchPad button
board and cable)
(Continued)
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Illustrated parts catalog
Spare part number
Description
577217-001
Top cover for use only on computer models not equipped with fingerprint reader in black trim
(includes palm rest, TouchPad and cable, and TouchPad button board and cable)
577218-001
Top cover for use only on computer models equipped with fingerprint reader in red trim
(includes palm rest, fingerprint reader board and cable, TouchPad and cable, and TouchPad button
board and cable)
577219-001
577220-001
577221-001
577222-001
577223-001
577224-001
577225-001
577226-001
577227-001
577228-001
Top cover for use only on computer models not equipped with fingerprint reader in red trim
(includes palm rest, TouchPad and cable, and TouchPad button board and cable)
GL40 system board for use only on computer models equipped with graphics subsystems with UMA
memory and not equipped with WWAN capability (includes replacement thermal material)
GL40 system board for use only on computer models equipped with graphics subsystems with
UMA memory and equipped with WWAN capability (includes replacement thermal material)
PM45 system board for use only on computer models equipped with graphics subsystems with
discrete memory and not equipped with WWAN capability (includes replacement thermal material)
PM45 system board for use only on computer models equipped with graphics subsystems with
discrete memory and equipped with WWAN capability (includes replacement thermal material)
GM45 system board for use only on computer models equipped with graphics subsystems with
UMA memory and not equipped with WWAN capability (includes replacement thermal material)
GM45 system board for use only on computer models equipped with graphics subsystems with
UMA memory and equipped with WWAN capability (includes replacement thermal material)
Heat sink for use only on computer models equipped with a graphics subsystem with UMA memory
(includes replacement thermal material)
Heat sink for use only on computer models equipped with a graphics subsystem with discrete
memory (includes replacement thermal material)
Display Cable Kit for use only on computer models equipped with WWAN capability (includes WLAN
and WWAN antenna transceivers and cables and microphones and cables)
577659-001
577661-001
USB board (includes cable)
Power button board for use only on computer models not equipped with WWAN capability (includes
two cables)
577662-001
Power button board for use only on computer models equipped with WWAN capability (includes
SIM slot and two cables)
577663-001
578365-001
Display panel cable for use only on computer models equipped with a webcam
Display Cable Kit for use only on computer models not equipped with WWAN capability (includes
WLAN antenna transceivers and cables and microphones and cables)
579212-001
579213-001
579319-001
579320-001
581926-001
582724-001
583090-001
320-GB, 7200-rpm hard drive (includes hard drive connector and hard drive bracket)
500-GB, 7200-rpm hard drive (includes hard drive connector and hard drive bracket)
6-cell, 2.20-Ah (37-Wh) Li-ion battery
8-cell, 2.55-Ah (73-Wh) Li-ion battery
RTC battery
Telecom EV-DO CT2 WWAN module for use only in the People’s Republic of China
13.3-in, LED, HD 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in
black trim (includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and
cables, nameplate, and logo)
583091-001
13.3-in, LED, HD 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in
red trim (includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and
cables, nameplate, and logo)
3–20
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4
Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
■
■
■
■
Flat-bladed screwdriver
Phillips P0 screwdriver
Phillips P1 screwdriver
Torx T8 screwdriver
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and
assembly procedures.
As you remove each subassembly from the computer, place the subassembly (and all accompanying screws)
away from the work area to prevent damage.
✎
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the
plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Ä
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly
process. Improper cable placement can damage the computer.
Ä
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the
cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or
snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
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Removal and replacement procedures
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer,
Ä
damage to a drive, or loss of information, observe these precautions:
■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off
or in Hibernation, turn the computer on, and then shut it down through the operating system.
■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid
touching the connector.
■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure
that the optical drive tray is closed.
■ Handle drives on surfaces covered with at least one inch of shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging
and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD
contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle.
Or, the device may function normally for a while, and then degrade in the internal layers, reducing its life
expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe
Ä
these precautions:
■ Keep components in their electrostatic-safe containers until you are ready to install them.
■ Use nonmagnetic tools.
■ Before touching an electronic component, discharge static electricity by using the guidelines described in
this section.
■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
■
If you remove a component, place it in an electrostatic-safe container.
4–2
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Removal and replacement procedures
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
ÄCAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
21,000 V
15,000 V
5,000 V
800 V
7,500 V
3,000 V
400 V
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
700 V
400 V
4,000 V
5,000 V
20,000 V
11,000 V
2,000 V
3,500 V
7,000 V
5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
■
■
■
■
■
■
■
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Keep ESD-sensitive parts in their containers until they arrive at static-free workstations.
Place items on a grounded surface before them from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment
used for moving materials is wired to ground, and that proper materials are selected to avoid static charging.
When grounding is not possible, use an ionizer to dissipate electric charges.
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Removal and replacement procedures
Workstation guidelines
Follow these workstation grounding guidelines:
■
■
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and
equipment.
■
■
■
■
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■
■
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm 10% resistance in the ground cords. To provide proper ground, wear a strap snugly
against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a
wrist strap.
■
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at
standing workstations and are compatible with most types of shoes or boots. On conductive floors or
dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the
operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
■
■
■
■
■
■
■
■
■
■
■
■
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Use
Voltage protection level
1,500 V
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Bags
Floor mats
Floor mats
7,500 V
5,000 V
4–4
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Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 76 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
Item Component
Description
(1)
(2)
(3)
Product name
This is the product name affixed to the front of the computer.
This is an alphanumeric identifier that is unique to each product.
Serial number (s/n)
Part number/Product number (p/n)
This number provides specific information about the product’s
hardware components. The part number helps a service
technician determine what components and parts are needed.
(4)
(5)
Model description
Warranty period
This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
This number describes the duration of the warranty period for
the computer.
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Removal and replacement procedures
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part
number 577212-001. There are 5 rubber feet that attach to the base enclosure in the locations shown in the
following illustration.
The three rubber feet 1 on the front edge of the computer are smaller than the 2 rubber feet 2 on the rear edge of
the computer.
✎
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Removal and replacement procedures
Battery
Description
Spare part number
579320-001
8-cell, 2.55-Ah (73-Wh) Li-ion battery
6-cell, 2.20-Ah (37-Wh) Li-ion battery
579319-001
Before removing the battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery release latch 1 to release the battery.
3. Remove the battery 2.
Install the battery by inserting it into the battery bay until you hear a click.
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Removal and replacement procedures
SIM
The SIM is provided by the end user as a security measure for the WWAN module. The SIM should be removed,
placed into a static-dissipative container, and then replaced when the computer is reassembled.
✎
Before removing the SIM, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
Remove the SIM:
1. Press in on the SIM 1 to release it from the SIM slot.
2. Remove the SIM 2 from the computer.
Install the SIM by inserting it into the SIM slot until you hear a click.
4–8
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Removal and replacement procedures
Hard drive
The hard drive spare part kit includes a hard drive connector and hard drive bracket.
✎
Description
Spare part number
579213-001
577201-001
579212-001
577200-001
577199-001
577198-001
500-GB, 7200-rpm hard drive
500-GB, 5400-rpm hard drive
320-GB, 7200-rpm hard drive
320-GB, 5400-rpm hard drive
250-GB, 7200-rpm hard drive
160-GB, 7200-rpm hard drive
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
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Removal and replacement procedures
Remove the hard drive:
1. Position the computer with the front toward you.
2. Loosen the two Phillips PM2.0×6.0 captive screws 1 that secure the hard drive cover to the computer.
3. Lift the left side 2 of the hard drive cover to detach it from the computer.
4. Remove the hard drive cover 3. The hard drive cover is included in the Plastics Kit, spare part number
577211-001.
5. Loosen the Phillips PM2.5×11.0 captive screw 1 that secures the hard drive to the computer.
6. Grasp the Mylar tab 2 in the hard drive bay, and then lift it up to disconnect the hard drive from the
system board.
7. Grasp the Mylar tab 3 on the hard drive, and then remove the hard drive 4 from the hard drive bay.
4–10
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Removal and replacement procedures
8. If it is necessary to replace the hard drive bracket or connector, follow these steps:
a. Disconnect the hard drive connector 1 from the hard drive.
b. Remove the four Phillips PM3.0×4.0 screws 2 that secure the hard drive bracket to the hard drive.
c. Lift the bracket 3 straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
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Removal and replacement procedures
WLAN module
Description
Spare part number
802.11b/g/n WLAN module:
■ Intel Wi-Fi Link 5100 802.11b/g/n WLAN module for use in all countries and regions except
Pakistan, Russia, and the Ukraine
480985-001
■ Broadcom 4322AGN 802.11b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, 504664-001
Puerto Rico, the United States, and the U.S. Virgin Islands
■ Broadcom 4322AGN 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African
Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
504664-002
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines,
Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Intel Wi-Fi Link 5100 802.11b/g WLAN module for use only in Pakistan, Russia, and the Ukraine
482957-001
(Continued)
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Removal and replacement procedures
Description
Spare part number
802.11b/g WLAN module:
■ Broadcom 4312G 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam,
504593-003
504593-004
Puerto Rico, the United States, and the U.S. Virgin Islands
■ Broadcom 4312G 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde,
the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines,
Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
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Removal and replacement procedures
Remove the WLAN module:
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in
Ä
the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module
and then receive a warning message, remove the module to restore computer functionality, and then contact technical support
through Help and Support.
1. Position the computer with the front toward you.
2. Loosen the two Phillips PM2.0×6.0 captive screws 1 that secure the memory/wireless module compartment
cover to the computer.
3. Lift the left side of the cover 2 to detach it from the computer.
4. Remove the memory/wireless module compartment cover 3. The memory/wireless module compartment
cover is included in the Plastics Kit, spare part number 577211-001.
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Removal and replacement procedures
5. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.
The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white
WLAN antenna cable is connected to the WLAN module “Aux” terminal.
✎
6. Remove the two Phillips PM2.5×4.0 screws 2 that secure the WLAN module to the computer. (The WLAN
module tilts up.)
7. Remove the WLAN module 3 by pulling it away from the slot at an angle.
WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into
the WLAN module slot.
✎
Reverse this procedure to install the WLAN module.
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Removal and replacement procedures
Memory module
Description
Spare part number
577197-001
2048-MB memory module (1333-MHz, DDR2)
1024-MB memory module (1333-MHz, DDR2)
577196-001
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
Remove the memory module:
The top memory module slot is for expansion memory, and the bottom slot is for primary memory.
✎
1. Pull away the retention clips 1 on each side of the memory module to release the memory module. (The
memory module tilts up.)
CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory
module.
Ä
2. Grasp the edge of the memory module 2, and then pull it out of the memory module slot.
Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory
module slot.
✎
Reverse this procedure to install a memory module.
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Removal and replacement procedures
WWAN module
Description
Spare part number
HSPA EV-DO WWAN module for use in all countries and regions except
483377-002
the People’s Republic of China
Telecom EV-DO CT1 WWAN module for use only in the People’s Republic of China
Telecom EV-DO CT2 WWAN module for use only in the People’s Republic of China
574246-001
582724-001
Before removing the WWAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
Remove the WWAN module:
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the
computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore computer functionality, and then contact technical support through
Help and Support.
Ä
1. Position the computer with the front toward you.
2. Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module.
The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The blue
WWAN antenna cable is connected to the WWAN module “Aux” terminal.
✎
3. Remove the two Phillips PM2.5×4.0 screws 2 that secure the WWAN module to the computer. (The WWAN
module tilts up.)
4. Remove the WWAN module 3 by pulling it away from the slot at an angle.
WWAN modules are designed with a notch 4 to prevent incorrect insertion of the WWAN module into
the WWAN module slot.
✎
Reverse this procedure to install the WWAN module.
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Removal and replacement procedures
Optical drive
The optical drive spare part kit includes an optical drive bezel and bracket.
✎
Description
Spare part number
577202-001
Blu-ray ROM DVD R/RW SuperMulti Double-Layer Drive with LightScribe
DVD RW and CD-RW SuperMulti Double-Layer Drive with LightScribe
DVD-ROM Drive
577204-001
577203-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
Remove the optical drive:
1. Remove the slotted Phillips PM2.5×8.0 screw 1 that secures the optical drive to the computer.
2. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access 2, and then press the tab to the
left to release the optical drive from the computer.
3. Remove the optical drive 3 from the optical drive bay.
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Removal and replacement procedures
4. If it is necessary to replace the optical drive bracket, follow these steps:
a. Position the optical drive with the rear toward you.
b. Remove the three Phillips PM2.0×4.0 screws 1 that secure the optical drive bracket to the optical drive.
c. Remove the optical drive bracket 2.
Reverse this procedure to reassemble and install the optical drive.
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Removal and replacement procedures
Keyboard and switch cover
The switch cover spare part kit includes an LED board and cable.
✎
Description
Spare part number
577207-001
Switch cover in black trim
Switch cover in red trim
577208-001
The keyboard spare part kit includes a keyboard cable.
✎
Keyboard for use in country
or region:
Keyboard for use in country
Spare part number
577205-A41
577205-201
577205-261
577205-221
577205-081
577205-051
577205-121
577205-041
577205-DJ1
577205-211
577205-DD1
577205-BB1
577205-061
577205-291
577205-161
577205-B31
or region:
Spare part number
577205-091
577205-131
577205-251
577205-171
577205-231
577205-BA1
577205-AD1
577205-071
577205-B71
577205-BG1
577205-AB1
577205-281
577205-141
577205-031
577205-001
■ Belgium
■ Norway
■ Brazil
■ Portugal
■ Bulgaria
■ Russia
■ The Czech Republic
■ Denmark
■ France
■ Saudi Arabia
■ Slovakia
■ Slovenia
■ French Canada
■ Germany
■ Greece
■ South Korea
■ Spain
■ Sweden and Finland
■ Switzerland
■ Taiwan
■ Hungary
■ Iceland
■ Israel
■ Thailand
■ Italy
■ Turkey
■ Japan
■ The United Kingdom
■ The United States
■ Latin America
■ The Netherlands
Before removing the keyboard and switch cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4–20
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Removal and replacement procedures
Remove the keyboard and switch cover:
1. Position the computer with the front toward you.
2. Remove the following screws:
❏ Two slotted Torx T8M2.5×7.0 screws 1 that secure the switch cover to the computer
❏ Two Phillips PM2.0×5.0 screws 2 that secure the switch cover to the computer in the battery bay
❏ One Phillips PM2.0×2.0 broadhead screw 3 that secures the switch cover to the computer in the battery bay
❏ Two slotted Torx T8M2.5×7.0 screws 4 that secure the keyboard to the computer
3. Turn the computer display-side up, with the front toward you.
4. Open the computer as far as possible.
5. Lift the switch cover until it releases from the computer.
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Removal and replacement procedures
6. Lift the rear edge 1 of the keyboard until it rests at an angle.
7. Slide the keyboard 2 back until it rests on the switch cover and display.
8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then
disconnect the keyboard cable 2 from the system board.
4–22
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Removal and replacement procedures
9. Remove the keyboard.
10. Release the ZIF connector 1 to which the LED board cable is attached, and then disconnect the LED board
cable 2 from the system board.
11. Detach the LED board cable 3 from the top cover. (The LED board cable is attached to the top cover with
double-sided tape.)
12. Disconnect the speaker cable 4 from the system board.
13. Remove the switch cover 5.
Reverse this procedure to install the keyboard and switch cover.
Maintenance and Service Guide
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Removal and replacement procedures
Speakers
Description
Spare part number
Speakers (include cables)
577215-001
Before removing the speakers, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
Remove the speakers:
1. Turn the switch cover upside down, with the front edge toward you.
2. Remove the speaker cable 1 from the clips built into the switch cover.
3. Remove the four Phillips PM2.0×4.0 screws 2 that secure the speakers to the switch cover.
4. Remove the speakers 3.
Reverse this procedure to install the speakers.
4–24
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Removal and replacement procedures
Palm rest
The palm rest is included with the top cover. See “Top cover” on page 4-36 for top cover spare part and removal
information.
✎
Before removing the palm rest, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
Remove the palm rest:
1. Close the computer.
2. Turn the computer upside down, with the front toward you.
3. Remove the slotted Torx T8M2.5×7.0 screw that secures the palm rest to the computer.
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Removal and replacement procedures
4. Release the ZIF connector 1 to which the TouchPad cable is attached, and then disconnect the TouchPad
cable 2 from the system board.
5. Lift the rear edge of the palm rest 3 until it detaches from the computer, and then swing the palm rest up and
forward until it rests upside down in front of the computer.
6. Disconnect the fingerprint reader board cable 1 from the system board.
7. Remove the palm rest 2.
Reverse this procedure to install the palm rest.
4–26
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Removal and replacement procedures
Display assembly
The display assembly spare part kit includes two WLAN antenna transceivers and cables, nameplate, and logo.
✎
Description
Spare part number
13.3-in, LED, HD display assembly:
■ AntiGlare display assembly with webcam and 2 WWAN antennas in black trim
■ AntiGlare display assembly with webcam and 2 WWAN antennas in red trim
■ AntiGlare display assembly with webcam in black trim
577173-001
577182-001
577174-001
577183-001
577172-001
577181-001
577176-001
577185-001
577175-001
577184-001
577177-001
577186-001
583090-001
583091-001
577179-001
577188-001
577178-001
577187-001
■ AntiGlare display assembly with webcam in red trim
■ AntiGlare display assembly without webcam in black trim
■ AntiGlare display assembly without webcam in red trim
■ 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in black trim
■ 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in red trim
■ 1366 × 768 BrightView display assembly with webcam in black trim
■ 1366 × 768 BrightView display assembly with webcam in red trim
■ 1366 × 768 BrightView display assembly without webcam in black trim
■ 1366 × 768 BrightView display assembly without webcam in red trim
■ 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in black trim
■ 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in red trim
■ 1280 × 720 BrightView display assembly with webcam in black trim
■ 1280 × 720 BrightView display assembly with webcam in red trim
■ 1280 × 720 BrightView display assembly without webcam in black trim
■ 1280 × 720 BrightView display assembly without webcam in red trim
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
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Removal and replacement procedures
Remove the display assembly:
1. Close the computer.
2. Turn the computer upside down, with the front toward you.
3. Remove the WLAN and WWAN antenna cables 1 from the clips 2 built into the base enclosure.
4. Turn the computer display-side up, with the front toward you.
5. Open the computer as far as possible.
6. Disconnect the microphone cable 1 from the system board.
7. Remove the wireless antenna cables 2 from the opening in the top cover.
8. Remove the wireless antenna cables and the microphone cable from the clips 3 and routing channel built into
the top cover.
9. Release the grounding tape 4 that covers the wireless antenna cables and microphone cable.
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Removal and replacement procedures
When installing the display assembly, be sure to complete the following steps to properly route the
wireless antenna cables. Failure to follow these guidelines can result in degraded wireless reception.
✎
a. Route the wireless antenna cables and microphone cable inside the clips 1 built into the top cover.
b. Align the exposed sections of the wireless antenna cables 2 with the grounding pad 3 attached to the
top cover.
c. Secure the wireless antenna cables to the grounding pad with the grounding tape 4 attached to the
top cover.
10. Disconnect the display panel cable 1 from the system board.
11. Release the display panel cable from the clip 2 that secures it.
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Removal and replacement procedures
CAUTION: Support the display assembly when removing the following screws. Failure to support the display
assembly can result in damage to the display assembly and other computer components.
Ä
12. Remove the five Torx T8M2.5×6.0 screws 1 that secure the display assembly to the computer.
The front-right screw on the right hinge secures a ground loop 2 that branches off of the display
panel cable.
✎
13. Lift the display assembly 3 straight up and remove it.
14. If it is necessary to replace the display bezel or any of the display assembly internal components:
a. Remove the four rubber screw covers 1 and the four Torx T8M2.5×6.0 screws 2 that secure the display
bezel to the display assembly.
4–30
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Removal and replacement procedures
b. Flex the inside edges of the top edge 1, the left and right sides 2, and the bottom edge 3 of the display
bezel until the bezel disengages from the display enclosure.
c. Remove the display bezel 4. The display bezel is available using the following spare part numbers:
◆
◆
577194-001—for use only on computer models equipped with a webcam
577195-001—for use only on computer models not equipped with a webcam
15. If it is necessary to replace the webcam module:
a. Remove the four Phillips PM2.5×4.0 screws 1 that secure the display panel to the display enclosure.
b. Remove the display panel cable from the clips 2 built into the display enclosure.
c. Remove the display panel 3.
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Removal and replacement procedures
d. Release the webcam module 1 as far from the display enclosure as the webcam module cable allows.
e. Disconnect the webcam module cable 2 from the webcam module.
f. Remove the webcam module 3. The webcam module is available using spare part number 577171-001.
16. If it is necessary to replace the display hinges:
a. Remove six Phillips PM2.5×3.0 screws 1 that secure the display hinges to the display panel.
b. Remove the display hinges 2.
4–32
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Removal and replacement procedures
17. If it is necessary to replace the display panel cable:
a. Turn the display panel upside down, with the bottom edge toward you.
b. Fold back the flap 1 in the display shielding that covers the display panel cable connector.
c. Release the adhesive support strip 2 that secures the display panel cable to the display panel.
d. Release the support bar 3 that secures the display panel cable to the display panel.
e. Disconnect the display panel cable 4 from the connector on the back of the display panel.
f. Remove the display panel cable 5. The display panel cable is available using the following spare part
numbers:
◆
◆
577663-001—for use only on computer models equipped with a webcam
577190-001—for use only on computer models not equipped with a webcam
18. If it is necessary to replace the microphones and cables:
a. Release the microphone receivers 1 from the clips built into the display enclosure.
b. Release the microphone cables 2 from the clips and routing channel built into the left side of the
display enclosure.
c. Remove the microphones and cables 3. The microphones and cables are included in the Display Cable Kits,
using the following spare part numbers:
◆
◆
577228-001—for use only on computer models equipped with WWAN capability
578365-001—for use only on computer models not equipped with WWAN capability
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Removal and replacement procedures
19. If it is necessary to replace the WLAN wireless antenna transceivers and cables:
a. Detach the transceivers 1 from the display enclosure. (The transceivers are attached to the enclosure with
double-sided tape.)
b. Release the WLAN wireless antenna cables 2 from the clips and routing channel built into the left side of
the display enclosure.
c. Remove the WLAN wireless antenna transceivers and cables. The wireless antenna transceivers and cables
are included in the Display Cable Kits, using the following spare part numbers:
◆
◆
577228-001—for use only on computer models equipped with WWAN capability
578365-001—for use only on computer models not equipped with WWAN capability
4–34
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Removal and replacement procedures
20. If it is necessary to replace the WWAN wireless antenna transceivers and cables:
a. Detach the transceivers 1 from the display enclosure. (The transceivers are attached to the enclosure with
double-sided tape.)
b. Release the WWAN wireless antenna cables 2 from the clips and routing channels built into the left and
right sides of the display enclosure.
c. Remove the WWAN wireless antenna transceivers and cables. The wireless antenna transceivers and cables
are included in the Display Cable Kits, using the following spare part numbers:
◆
◆
577228-001—for use only on computer models equipped with WWAN capability
578365-001—for use only on computer models not equipped with WWAN capability
Reverse this procedure to reassemble and install the display assembly.
Maintenance and Service Guide
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Removal and replacement procedures
Top cover
The top cover spare part kit includes a palm rest, TouchPad and cable, and TouchPad button board and cable.
✎
Description
Spare part number
For use only on computer models equipped with fingerprint reader in black trim (includes fingerprint 577216-001
reader board and cable)
For use only on computer models equipped with fingerprint reader in red trim (includes fingerprint
reader board and cable)
577218-001
For use only on computer models not equipped with fingerprint reader in black trim
For use only on computer models not equipped with fingerprint reader in red trim
577217-001
577219-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the top cover:
1. Turn the computer upside down, with the front toward you.
2. Remove the four slotted Torx T8M2.5×7.0 screws 1 and the three Phillips PM2.0×3.0 screws 2 that secure the
top cover to the base enclosure.
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Removal and replacement procedures
3. Turn the computer right-side up, with the front toward you.
4. Disconnect the power connector cables 1 from the system board.
5. Release the power connector cables from the clips 2 and routing channel built into the top cover.
6. Disconnect the network cable 3 from the system board.
7. Release the network cable from the clips 4 and routing channel built into the top cover.
8. Remove the five slotted Torx T8M2.5×7.0 screws 1 and the Torx T8M2.5×6.0 screw 2 that secure the top
cover to the base enclosure.
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Removal and replacement procedures
9. Release the ExpressCard slot bezel 1 by pressing in on it, and then remove the bezel 2.
10. Lift the rear edge 3 of the top cover until it detaches from the base enclosure.
11. Remove the top cover 4 by lifting it straight up.
Reverse this procedure to install the top cover.
4–38
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Removal and replacement procedures
USB board
Description
Spare part number
USB board (includes cable)
577659-001
Before removing the USB board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the USB board:
1. Disconnect the USB board cable 1 from the system board.
2. Detach the USB board cable 2 from the base enclosure. (The USB board cable is attached to the base
enclosure with double-sided tape.)
3. Remove the USB board 3 and cable.
Reverse this procedure to install the USB board.
Maintenance and Service Guide
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Removal and replacement procedures
Bluetooth module
The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is
included in the Cable Kit, spare part number 577214-001.
✎
Description
Spare part number
Bluetooth module
537921-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the Bluetooth module and cable:
1. Release the Bluetooth module 1 by sliding it forward until the rear edge of the module is clear of the opening
in the base enclosure, and then sliding it 2 to the right until it is clear of the clips built into the top cover.
2. Remove the Bluetooth module 3.
3. Disconnect the Bluetooth module cable 4 from the Bluetooth module.
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Removal and replacement procedures
4. If it is necessary to replace the Bluetooth module cable:
a. Disconnect the Bluetooth module cable 1 from the system board.
b. Release the Bluetooth module cable from the clips 2 built into the base enclosure.
c. Remove the Bluetooth module cable 3.
Reverse this procedure to install the Bluetooth module and cable.
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Removal and replacement procedures
Modem module
The modem module spare part kit does not include a modem module cable. The modem module cable is
included in the Cable Kit, spare part number 577214-001.
✎
Description
Spare part number
Modem module for use in all countries and regions except Australia and New Zealand
Modem module for use only in Australia and New Zealand
510100-001
510100-011
Before removing the modem module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
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Removal and replacement procedures
Remove the modem module:
1. Remove the two Phillips PM2.0×4.0 screws 1 that secure the modem module to the system board.
2. Lift the modem module 2 away from the system board to disconnect it.
3. Disconnect the modem module cable 3 from the modem module.
4. Remove the modem module.
Reverse this procedure to install the modem module.
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Removal and replacement procedures
Modem module cable
The modem module cable is included in the Cable Kit, spare part number 577214-001.
✎
Before removing the modem module cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the modem module cable:
1. Disconnect the modem module cable 1 from the modem module.
2. Release the modem module cable 2 from the clips built into the base enclosure.
3. Release the RJ-11 connector 3 from the clip built into the base enclosure.
4. Remove the modem module cable.
Reverse this procedure to install the modem module cable.
4–44
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Removal and replacement procedures
Power connector cable
The power connector cable is included in the Cable Kit, spare part number 577214-001.
✎
Before removing the power connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the power connector cable:
1. Release the power connector 1 from the clip built into the base enclosure.
2. Remove the power connector cable 2.
Reverse this procedure to install the power connector cable.
Maintenance and Service Guide
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Removal and replacement procedures
Power button board
The power button board spare part kit includes two cables.
✎
Description
Spare part number
Power button board for use only on computer models equipped with WWAN capability (includes
SIM slot)
577662-001
Power button board for use only on computer models not equipped with WWAN capability
577661-001
Before removing the power button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the power button board:
1. Release the two ZIF connectors 1 to which the two power button board cables are attached, and then
disconnect the cables 2 from the system board.
2. Detach the power button board 3 from the base enclosure. (The power button board is attached to the base
enclosure with double-sided tape.)
3. Remove the power button board and cables.
Reverse this procedure to install the power button board.
4–46
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Removal and replacement procedures
System board
The system board spare part kit includes replacement thermal material.
✎
Description
Spare part number
PM45 system board for use only on computer models equipped with graphics subsystems with discrete memory:
■ For use only on computer models equipped with WWAN capability
■ For use only on computer models not equipped with WWAN capability
577223-001
577222-001
GM45 system board for use only on computer models equipped with graphics subsystems with UMA memory:
■ For use only on computer models equipped with WWAN capability
■ For use only on computer models not equipped with WWAN capability
577225-001
577224-001
GL40 system board for use only on computer models equipped with graphics subsystems with UMA memory:
■ For use only on computer models equipped with WWAN capability
■ For use only on computer models not equipped with WWAN capability
577221-001
577220-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
When replacing the system board, be sure that the following additional components are removed from the defective
system board and installed on the replacement system board:
■
■
■
■
■
■
■
■
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Removal and replacement procedures
Remove the system board:
1. Release the ZIF connector 1 to which the USB board cable is attached, and then disconnect the USB board
cable from the system board.
2. Disconnect the Bluetooth module cable 2 from the system board.
3. Disconnect the modem module cable 3 from the modem module.
4. Release the SD Card Reader slot bezel 1 by pressing in on it, and then remove the bezel 2.
5. Release the two ZIF connectors 3 to which the two power button board cables are attached, and then
disconnect the cables from the system board.
4–48
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Removal and replacement procedures
6. Remove the two Torx T8M2.5×6.0 screws 1 that secure the system board to the base enclosure.
7. Loosen the Phillips PM2.0×9.0 captive screw 2 that secures the fan and system board to the base enclosure.
8. Use the optical drive connector 1 to lift the left side of the system board 2 until it rests at an angle.
9. Remove the system board 3 by sliding it away from the base enclosure at an angle.
Reverse this procedure to install the system board.
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Removal and replacement procedures
Network cable
The network cable is included in the Cable Kit, spare part number 577214-001.
✎
Before removing the network cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the network cable:
1. Release the RJ-45 connector 1 from the clip built into the base enclosure.
2. Remove the network cable 2.
Reverse this procedure to install the network cable.
4–50
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Removal and replacement procedures
Fan and heat sink
The fan and heat sink spare part kits include replacement thermal material.
✎
Description
Spare part number
Fan
577206-001
Description
Spare part number
Heat sink for use only on computer models equipped with a graphics subsystem with discrete
memory
577227-001
Heat sink for use only on computer models equipped with a graphics subsystem with UMA memory 577226-001
To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The
computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to
turn on automatically when high temperature conditions exist. These conditions are affected by high external
temperatures, system power consumption, power management/battery conservation configurations, battery fast
charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side
of the computer.
✎
Before removing the fan and heat sink, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
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Removal and replacement procedures
Remove the fan and heat sink:
1. Disconnect the fan cable from the system board.
2. Turn the system board upside down, with the audio connectors toward you.
3. Following the 1, 2, 3, 4, 5, 6 sequence stamped into the heat sink, loosen the six Phillips PM2.0×9.0 captive
screws 1 that secure the fan and heat sink to the system board.
Due to the adhesive quality of the thermal material located between the heat sink and system board
components, it may be necessary to move the heat sink from side to side to detach it.
✎
4. Remove the fan and heat sink 2.
4–52
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Removal and replacement procedures
The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board
each time the fan and heat sink are removed:
✎
■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it.
■ Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it.
■ Thermal pads are used on the graphics subsystem memory module 5 and the heat sink section 6 that
services it.
Replacement thermal material is included with all system board, heat sink, and processor spare part kits.
5. If it is necessary to replace the fan:
a. Remove the four Phillips PM2.0×4.0 screws 1 that secure the fan to the heat sink.
b. Remove the heat sink 2 by lifting it straight up.
Reverse this procedure to install the fan and heat sink.
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Removal and replacement procedures
RTC battery
Description
Spare part number
RTC battery
581926-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the RTC battery:
1. Turn the system board upside down, with the audio connectors toward you.
2. Disconnect the RTC battery cable 1 from the system board.
3. Detach the RTC battery 2 from the SD Card Reader. (The RTC battery is attached to the SD Card Reader with
double-sided tape.)
Reverse this procedure to install the RTC battery.
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Removal and replacement procedures
Processor
The processor spare part kit includes replacement thermal material.
✎
Description
Spare part number
Intel Core2 Duo processors:
■ T9600 2.80-GHz processor, 6-MB L2 cache, 1066-MHz FSB
■ P8700 2.53-GHz processor, 3-MB L2 cache, 1066-MHz FSB
■ P7570 2.26-GHz processor, 3-MB L2 cache, 1066-MHz FSB
■ P7370 2.00-GHz processor, 3-MB L2 cache, 1066-MHz FSB
Intel Core Duo processors:
507955-002
507960-001
572930-001
507966-001
■ T6570 2.10-GHz processor, 2-MB L2 cache, 800-MHz FSB (not available in Japan)
■ T5870 2.00-GHz processor, 2-MB L2 cache, 800-MHz FSB (not available in Japan)
■ T4200 2.00-GHz processor, 1-MB L2 cache, 800-MHz FSB
■ T3100 1.90-GHz processor, 1-MB L2 cache, 800-MHz FSB
■ T3000 1.80-GHz processor, 1-MB L2 cache, 800-MHz FSB
513598-001
535835-001
513599-001
572925-001
572926-001
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
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Removal and replacement procedures
Remove the processor:
1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise, until you
hear a click.
2. Lift the processor 2 straight up and remove it.
When you install the processor, the gold triangle 3 on the processor must be aligned with the triangle 4
embossed on the processor socket.
✎
Reverse this procedure to install the processor.
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5
Computer Setup
Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not
working or will not load.
Some of the Computer Setup menu items listed in this chapter may not be supported by your computer.
✎
An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy
support is enabled.
To start Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is
displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
Using Computer Setup
Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System
Configuration menus.
To navigate and select in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is
displayed at the bottom of the screen.
❏ To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a
pointing device to click the item.
❏ To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the screen, or use
the up arrow key or the down arrow key.
❏ To close open dialog boxes and return to the main Computer Setup screen, press esc, and then follow the
on-screen instructions.
You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to
navigate and make selections in Computer Setup.
✎
2. Press f10 to enter BIOS Setup.
3. Select the File, Security, Diagnostics, or System Configuration menu.
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Computer Setup
To exit Computer Setup, use one of the following methods:
■
To exit Computer Setup without saving your changes, click the Exit icon in the lower-left corner of the screen,
and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press enter.
– or –
■
To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and
then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
Restoring factory settings in Computer Setup
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is
displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select File > Restore defaults.
4. Follow the on-screen instructions.
5. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and
then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
Your password settings, language settings, security settings, and hard drive mode are not changed when you
restore the factory settings.
✎
5–2
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Computer Setup
Computer Setup menus
The menu tables in this section provide an overview of Computer Setup options.
Some of the Computer Setup menu items listed in this chapter may not be supported by your computer.
✎
File menu
Select
To do this
System Information
■ View identification information for the computer and
the batteries in the system.
■ View specification information for the processor, cache and
memory size, system ROM, video revision, and keyboard
controller version.
Set System Date and Time
Restore defaults
Set or change the date and time on the computer.
Replace the configuration settings in Computer Setup with
the original factory settings. (Hard drive mode, password
settings, and security settings are not changed when you
restore the factory settings.)
BIOS security to factory default
Ignore changes and exit
Save changes and exit
Reset the BIOS security policies and clear the ProtectTools
user information.
Cancel any changes entered during the current session.
Then exit and restart the computer.
Save any changes entered during the current session.
Then exit and restart the computer. Your changes go into
effect when the computer restarts.
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Computer Setup
Security menu
Some of the menu items listed in this section may not be supported by your computer.
✎
Select
To do this
Setup BIOS Administrator Password
Set up a BIOS administrator password.
User Management (requires a BIOS administrator password) ■ Create a new BIOS user account.
■ View a list of ProtectTools users.
Password Policy (requires a BIOS administrator password)
HP SpareKey
Revise password policy criteria.
Enable/disable HP SpareKey (enabled by default).
Enable/disable HP SpareKey enrollment (enabled by default).
Always Prompt for HP SpareKey Enrollment
Fingerprint Reset on Reboot (If Present)
Reset/clear the fingerprint reader ownership (select models
only; disabled by default).
Allow Reset of HP ProtectTools security keys
Enable/disable reset of HP ProtectTools security keys
(disabled by default).
Change Password
Enter, change, or delete a BIOS administrator password.
HP SpareKey Enrollment
Enroll or reset HP SpareKey, which is a set of security
questions and answers used if you forget your password.
DriveLock Passwords
■ Enable/disable DriveLock on any computer hard drive
(enabled by default).
■ Change a DriveLock user password or master password.
DriveLock settings are accessible only when you enter
✎
Computer Setup by turning on (not restarting)
the computer.
Automatic DriveLock
Disk Sanitizer
Enable/disable Automatic DriveLock support.
Run Disk Sanitizer to destroy all existing data on the primary
hard drive or the drive in the upgrade bay.
If you run Disk Sanitizer, the data on the selected drive
is destroyed permanently.
Ä
System IDs
Enter a user-defined computer asset tracking number and
ownership tag.
5–4
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Computer Setup
Diagnostics menu
Select
To do this
System Diagnostics Menu
■ System Information—Displays the following information:
❐ Identification information for the computer and
the batteries in the system.
❐ Specification information for the processor, cache and
memory size, system ROM, video revision, and
keyboard controller version.
■ Start-up Test—Verifies the system components needed for
starting the computer.
■ Run-In Test—Runs a comprehensive check on
system memory.
■ Hard Disk Test—Runs a comprehensive self-test on any
hard drive in the system.
System Configuration menu
Some of the listed System Configuration options may not be supported by your computer.
✎
Select
To do this
Language
Boot Options
Change the Computer Setup language.
■ Set a Startup Menu delay (in seconds).
■ Enable/disable Custom Logo (disabled by default).
■ Enable/disable CD-ROM boot (enabled by default).
■ Enable/disable SD Card boot (enabled by default).
■ Enable/disable floppy boot (enabled by default).
■ Enable/disable PXE Internal NIC boot (enabled by default).
■ Set the Express Boot Popup delay in seconds.
■ Set the boot order.
Device Configurations
■ Enable/disable USB legacy support (enabled by default).
When enabled, USB legacy support allows the following:
❐ Use of a USB keyboard in Computer Setup even when
a Windows operating system is not running.
❐ Startup from bootable USB devices, including
a hard drive, diskette drive, or optical drive connected by
a USB port to the computer.
■ Enable/disable fan always on while connected to an
AC outlet (enabled by default).
■ Enable/disable Data Execution Prevention. When enabled,
the processor can disable some virus code execution,
which helps to improve computer security (enabled
by default).
(Continued)
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Computer Setup
Select
To do this
System Configuration menu (continued)
Device Configurations (continued)
■ SATA (Serial Advanced Technology Attachment)
device mode. The following options are available:
❐ AHCI (Advanced Host Controller Interface)
❐ IDE (Integrated Drive Electronics)
❐ RAID (select models only)
Availability of the preceding options varies by
computer model.
✎
■ Enable/disable HP QuickLock 2 (enabled by default).
■ Enable/disable Virtualization Technology (disabled
by default).
■ Enable/disable Dual Core CPU (select models only;
enabled by default).
■ Enable/disable Unified Extensible Firmware Interface
(UEFI) boot mode (disabled by default).
Built-In Device Options
■ Enable/disable the wireless button state
(enabled by default).
■ Enable/disable the embedded WLAN device (enabled
by default).
■ Enable/disable embedded Bluetooth device radio
(enabled by default).
■ Enable/disable the Network Interface Controller (LAN)
(enabled by default).
■ Enable/disable LAN/WLAN switching (disabled by default).
■ Set the wake on LAN state. Options include the following:
❐ Disabled
❐ Boot to Network (set by default)
❐ Follow Boot Order
■ Enable/disable the optical disc drive (select models only;
enabled by default).
■ Enable/disable the fingerprint device (select models only;
enabled by default).
■ Enable/disable the integrated camera (enabled by default).
■ Enable/disable a modem device (enabled by default).
■ Enable/disable the microphone (enabled by default).
Port Options (all are enabled by default)
All port options are enabled by default.
✎
■ Enable/disable the flash media reader.
■ Enable/disable the USB port.
Disabling the USB port also disables MultiBay
Ä
devices and ExpressCard devices on the
advanced port replicator.
■ Enable/disable the ExpressCard slot.
Set Security Level
Change, view, or hide security levels for all BIOS menu items.
Restore the default security settings.
Restore Security Defaults
5–6
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6
Specifications
Computer specifications
Metric
U.S.
Dimensions
Length
22.78 cm
32.49 cm
2.73 to 3.68 cm
1.9 kg
8.97 in
Width
12.79 in
Height (front to back)
Weight
1.07 to 1.45 in
4.19 lbs
Input power
Operating voltage
Operating current
Temperature
19.0 V dc @ 4.74 A - 65 W
4.74 A
Operating (not writing to optical disc)
Operating (writing to optical disc)
Nonoperating
0°C to 35°C
5°C to 35°C
-20°C to 60°C
32°F to 95°F
41°F to 95°F
-4°F to 140°F
Relative humidity
Operating
10% to 90%
5% to 95%
Nonoperating
Maximum altitude (unpressurized)
Operating
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft
Nonoperating
Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this
range of temperatures.
✎
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Specifications
13.3-in display specifications
Metric
U.S.
Dimensions
Height
17.8 cm
7.0 in
Width
28.4 cm
11.2 in
13.3 in
Diagonal
33.6 cm
Number of colors
Contrast ratio
Brightness
Pixel resolution
Pitch
Up to 16.8 million
250:1 (typical)
200 nits (typical)
0.279 × 0.279 mm
1366 × 768 or 1280 × 720
RGB vertical stripe
LED
Format
Configuration
Backlight
Character display
Total power consumption
Viewing angle
80 × 25
4.0 W
40° horizontal, +120°/-40° vertical (typical)
6–2
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Specifications
Hard drive specifications
500-GB*
320-GB*
250-GB*
160-GB*
Dimensions
Height
9.5 mm
70 mm
9.5 mm
70 mm
9.5 mm
70 mm
9.5 mm
70 mm
Width
Weight
101 g
101 g
101 g
101 g
Interface type
SATA
SATA
SATA
SATA
Transfer rate
100 MB/sec
ATA security
100 MB/sec
ATA security
100 MB/sec
ATA security
100 MB/sec
ATA security
Security
Seek times (typical read, including setting)
Single track
1.0 ms
1.5 ms
2.0 ms
2.0 ms
Average
14.0 ms
12.0 ms
12.0 ms
12.0 ms
Maximum
22.0 ms
22.0 ms
22.0 ms
22.0 ms
Logical blocks
Disc rotational speed
976,773,168
625,142,448
488,397,168
7200 rpm
312,581,808
7200 rpm
7200 and
5400 rpm
7200 and
5400 rpm
Operating temperature
5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.
Certain restrictions and exclusions apply. Contact technical support for details.
✎
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Specifications
Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications
Applicable disc
Read:
Write:
BD-ROM, BD-ROM-DL, BD-R, DVD-RAM (Ver.2), DVD+R,
BD-R-DL, BD-RE, BD-RE-DL,
DVD-ROM, DVD+R,
DVD-R, CD-R, and CD-ROM
DVD+R-DL, DVD+RW, DVD-R,
DVD-R-DL, DVD-RW,
DVD-RAM (Ver.2), CD-DA,
CD-ROM (mode 1 and
mode 2), CD-ROM XA
(mode 2, form 1 and form 2),
Photo CD (single and multiple
sessions), CD Extra, CD-R,
CD-RW, and CD-TEXT
Access time
Random
BD
DVD
< 230 ms
4.5 MB
< 180 ms
Cache buffer
Data transfer rate
2X BD-RAM
8X DVD
9 MB/sec
2,400 KB/sec
2,400 KB/sec
2,400 KB/sec
16X CD-R
16X CD-RW
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Specifications
DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI,
CD-TEXT, CD-ROM,
CD-ROM XA,
CD-R, CD-RW, DVD+R,
DVD+RW, DVD-R, DVD-RW,
and DVD-RAM
MIXED MODE CD, CD-I,
CD-I Bridge (Photo-CD,
Video CD), Multisession CD
(Photo-CD, CD-EXTRA,
Portfolio, CD-R, CD-RW),
CD-R, CD-RW, DVD-ROM
(DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW,
DVD+R, DVD+RW,
and DVD-RAM
Access time
Random
CD
DVD
< 175 ms
2.5 MB
< 230 ms
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
Multiword DMA mode
24X CD-R
16X CD-RW
8x DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
Transfer mode
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Specifications
DVD-ROM Drive specifications
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI,
CD-TEXT, CD-ROM,
CD-R and CD-RW
CD-ROM XA,
MIXED MODE CD, CD-I,
CD-I Bridge (Photo-CD,
Video CD), Multisession CD
(Photo-CD, CDEXTRA,
Portfolio, CD-R, CD-RW), CDR,
CD-RW, DVD-ROM (DVD-5,
DVD-9, DVD-10, DVD-18),
DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM
Access time
Random
CD
DVD
< 110 ms
2 MB
< 130 ms
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
3,600 KB/sec
24X CD-R
24X CD-RW
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Specifications
System DMA specifications
Hardware
DMA0
DMA System function
Not applicable
DMA1*
DMA2*
DMA3
Not applicable
Not applicable
Not applicable
DMA4
Direct memory access controller
Not applicable
DMA5*
DMA6
Not assigned
DMA7
Not assigned
*ExpressCard controller can use DMA 1, 2, or 5.
System memory map specifications
Size
Memory address
System function
Base memory
Video memory
Video BIOS
640 KB
128 KB
64 KB
64 KB
00000000–0009FFFF
000A0000–000BFFFF
000C0000–000CFFFF
000E8000–000FFFFF
00100000–XFFFFFFF
System BIOS
Extended memory (based on
memory installed)
(X+1)0000000–FEDFFFFF
FED00000–FED003FF
FEE01000–FFFFFFFF
PCI bus
High-precision event timer
PCI bus
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Specifications
System interrupt specifications
Hardware IRQ
IRQ0
System function
System timer
IRQ1
Standard 101-/102-key or Microsoft natural keyboard
System CMOS/real-time clock
Synaptics PS/2 TouchPad
Numeric data processor
IRQ8
IRQ12
IRQ13
IRQ16
Intel ICH9 family USB universal host controller 2937
Mobile Intel 4 Series express chipset family
IRQ17*
IRQ18
High-definition audio controller
Intel ICH9 family USB universal host controller 2938
Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller
Intel ICH9 family USB universal host controller 2939
Intel ICH9 family USB universal host controller 2936
IRQ19
IRQ20
Intel ICH9 family USB2 enhanced controller 293C
Intel ICH9 family USB2 enhanced controller 293A
Intel ICH9 family USB universal host controller 2934
IRQ21
IRQ22
Intel ICH9M-E/M SATA AHCI controller
Intel ICH9 family USB universal host controller 2935
*Default configuration; other possible audio configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial
port may assert IRQ3 or IRQ4.
✎
For operating systems after Windows 2000, APIC (Advanced programming interrupt controller) is used.
✎
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Specifications
System I/O address specifications
I/O address (hex)
000–01F
020–021
024–025
028–029
02C–03D
02E–02F
030–031
034–035
038–039
03C–03D
040–043
04E–04F
050–053
060
System function (shipping configuration)
DMA controller
Program interrupt controller
Program interrupt controller
Program interrupt controller
Program interrupt controller
Motherboard resources
Program interrupt controller
Program interrupt controller
Program interrupt controller
Program interrupt controller
System timer
Motherboard resources
System timer
Standard 101-/102-key or Microsoft natural keyboard
Motherboard resources
061
062
Microsoft ACPI-compliant embedded controller
Motherboard resources
063
064
Standard 101-/102-key or Microsoft natural keyboard
Motherboard resources
065
066
Microsoft ACPI-compliant embedded controller
Motherboard resources
067
070
Motherboard resources
071–077
080
System CMOS/real-time clock
Motherboard resources
081–091
092
Direct memory access controller
Motherboard resources
093–09F
0A0–0A1
0A4–0A5
0A8–0A9
0AC–0AD
0B0–0B1
0B2–0B3
0B4–0B5
0B8–0B9
0BC–0BD
Direct memory access controller
Program interrupt controller
Program interrupt controller
Program interrupt controller
Program interrupt controller
Program interrupt controller
Motherboard resources
Program interrupt controller
Program interrupt controller
Program interrupt controller
(Continued)
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Specifications
I/O address (hex)
System function (shipping configuration)
Direct memory access controller
0C0–0DF
0F0–0F0
Numeric data processor
0200–027F
3B0–3BB
Motherboard resources
Mobile Intel 4 Series express chipset family
Mobile Intel 4 Series express chipset family
Motherboard resources
3C0–3DF
400–47F
4D0–4D1
Programmable interrupt controller
Motherboard resources
500–57F
1000–1003
1010–101F
2000–20FF
2000–2FFF
3000–4FFF
5000–6FFF
7000–701F
7020–703F
7040–705F
7060–707F
7080–709F
70A0–70BF
70C0–70DF
70E0–70E7
70E8–70EF
70F0–70F7
70F8–70FB
70FC–70FF
EF80–EF9F
FE00–FE0F
FE80–EF8F
FFFF
Motherboard resources
Motherboard resources
Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller
ICH9 family PCI express root port6-294A
ICH9 family PCI express root port5-2948
ICH9 family PCI express root port3-2944
ICH9M-E/M SATA AHCI controller
ICH9 family USB universal host controller 2936
ICH9 family USB universal host controller 2935
ICH9 family USB universal host controller 2934
ICH9 family USB universal host controller 2939
ICH9 family USB universal host controller 2938
ICH9 family USB universal host controller 2937
ICH9M-E/M SATA AHCI controller
ICH9M-E/M SATA AHCI Controller
Mobile Intel 4 Series express chipset family
ICH9M-E/M SATA AHCI controller
ICH9M-E/M SATA AHCI controller
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
6–10
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7
Screw listing
This chapter provides specification and reference information for the screws used in the computer. The screws
listed in this chapter are available in the Screw Kit, spare part number 577213-001.
Phillips PM2.0×6.0 captive screw
Color
Quantity
Length
Thread
Head diameter
Black
4
6.0 mm
2.0 mm
5.0 mm
Where used:
1 Two captive screws that secure the hard drive cover to the computer (screws are secured to the cover by C-clips)
2 Two captive screws that secure the memory/wireless module compartment cover to the computer (screws are
secured to the cover by C-clips)
Maintenance and Service Guide
7–1
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Screw listing
Phillips PM2.5×11.0 captive screw
Color
Quantity
Length
Thread
Head diameter
Black
1
11.0 mm
2.5 mm
5.0 mm
Where used: One screw that secures the hard drive to the computer (screw is secured to the hard drive bracket)
7–2
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Screw listing
Phillips PM2.5×4.0 screw
Color
Quantity
Length
Thread
Head diameter
Black
8
4.0 mm
2.5 mm
5.0 mm
Where used:
1 Two screws that secure the WLAN module to the computer
2 Two screws that secure the WWAN module to the computer
Where used: 4 screws that secure the display panel to the display enclosure
7–4
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Screw listing
Slotted Torx T8M2.5×7.0 screw
Color
Quantity
Length
Thread
Head diameter
Black
14
7.0 mm
2.5 mm
5.0 mm
Where used:
1 Two screws that secure the switch cover to the computer
2 Two screws that secure the keyboard to the computer
7–6
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Screw listing
Where used: One screw that secures the palm rest to the computer
Where used: 4 screws that secure the top cover to the base enclosure
Where used: 5 screws that secure the top cover to the base enclosure
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Screw listing
Where used: 4 screws that secure the display bezel to the display assembly
Where used: One screw that secures the top cover to the base enclosure
Where used: 2 screws that secure the system board to the base enclosure
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Screw listing
Where used: 4 screws that secure the speakers to the switch cover
Where used: 2 screws that secure the modem module to the system board
Where used: 4 screws that secure the fan to the heat sink
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Screw listing
Phillips PM2.0×2.0 broadhead screw
Color
Quantity
Length
Thread
Head diameter
6.0 mm
Black
1
2.0 mm
2.0 mm
Where used: One screw that secures the switch cover to the computer in the battery bay
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Screw listing
Phillips PM2.0×3.0 screw
Color
Quantity
Length
Thread
Head diameter
Silver
9
3.0 mm
2.0 mm
4.5 mm
Where used: 6 screws that secure the display hinges to the display panel
Where used: 3 screws that secure the top cover to the base enclosure
7–14
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Screw listing
Phillips PM2.0×9.0 captive screw
Color
Quantity
Length
Thread
Head diameter
5.0 mm
Black
7
9.0 mm
2.0 mm
Where used: One captive screw that secures the fan and system board to the base enclosure (screw is secured to the
fan by a C-clip)
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Screw listing
Where used: 6 captive screws that secure the fan and heat sink to the system board (screws are secured to the
heat sink by C-clips)
7–16
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8
Backup and recovery
Backup and recovery in Windows Vista
Overview
To protect your information, use the Backup and Restore Center to back up individual files and folders, back up
your entire hard drive (select models only), or create system restore points. In case of system failure, you can use
the backup files to restore the contents of your computer.
The Backup and Restore Center provides the following options:
■
■
■
■
■
■
■
Backing up individual files and folders
Backing up the entire hard drive (select models only)
Scheduling automatic backups (select models only)
Creating system restore points
Recovering individual files
Restoring the computer to a previous state
Recovering information using recovery tools
For detailed instructions, perform a search for these topics in Help and Support.
✎
In case of system instability, HP recommends that you print the recovery procedures and save them for later use.
Maintenance and Service Guide
8–1
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Backup and recovery
Backing up your information
Recovery after a system failure is as complete as your most current backup. You should create your initial backup
immediately after software setup. As you add new software and data files, you should continue to back up your
system on a regular basis to maintain a reasonably current backup.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up:
■
■
■
Store personal files in the Documents folder, and back it up regularly.
Back up templates that are stored in their associated programs.
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings.
The screen shot can be a time-saver if you have to reset your preferences.
To create a screen shot:
a. Display the screen you want to save.
b. Copy the screen image:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
c. Open a word-processing document, and then select Edit > Paste.
The screen image is added to the document.
d. Save the document.
■
■
When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW,
DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD-RW. The discs you use will depend on the type of optical
drive installed in your computer.
DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for
backup reduces the number of recovery discs required.
✎
When backing up to discs, number each disc before inserting it into the optical drive of the computer.
To create a backup using Backup and Restore Center, follow these steps:
Be sure that the computer is connected to AC power before you start the backup process.
The backup process may take over an hour, depending on file size and the speed of the computer.
✎
✎
1. Select Start > All Programs > Maintenance > Backup and Restore Center.
2. Follow the on-screen instructions to back up your entire computer (select models only) or your files.
Windows includes the User Account Control feature to improve the security of your computer. You may be
prompted for your permission or password for tasks such as installing software, running utilities, or changing
Windows settings. Refer to Help and Support for more information.
8–2
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Backup and recovery
Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
■
Windows recovery tools: You can use the Backup and Restore Center to recover information you have
previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows
from starting correctly.
■
f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image. The image
includes the Windows operating system and software programs installed at the factory.
If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to
reboot the computer and repair the operating system. For additional information, refer to the “Using a Windows
Vista operating system DVD (purchased separately)” section in this chapter.
✎
Using the Windows recovery tools
To recover information you previously backed up, follow these steps:
1. Select Start > All Programs > Maintenance > Backup and Restore Center.
2. Follow the on-screen instructions to recover your entire computer (select models only) or your files.
Windows includes the User Account Control feature to improve the security of your computer. You may
be prompted for your permission or password for tasks such as installing software, running utilities, or
✎
changing Windows settings. Refer to Help and Support for more information.
To recover your information using Startup Repair, follow these steps:
CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive. All files you have created
Ä
and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process
restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.
1. If possible, back up all personal files.
2. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the
partitions, select Start > Computer.
If the Windows partition and the HP Recovery partition have been deleted, you must recover your
operating system and programs using the Windows Vista operating system DVD and the Driver
✎
Recovery disc (both purchased separately). For additional information, refer to the “Using a
Windows Vista operating system DVD (purchased separately)” section in this chapter.
3. Restart the computer, and then press f8 before the Windows operating system loads.
4. Select Repair your computer.
5. Follow the on-screen instructions.
For additional information on recovering information using the Windows tools, perform a search for these topics
in Help and Support.
✎
Maintenance and Service Guide
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Backup and recovery
Using f11
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any
Ä
software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and
HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11, follow these steps:
1. If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition. To find the partition, select Start >
Computer.
If the HP Recovery partition has been deleted, you must recover your operating system and
programs using the Windows Vista operating system DVD and the Driver Recovery disc (both
✎
purchased separately). For additional information, refer to the “Using a Windows Vista operating
system DVD (purchased separately)” section in this chapter.
3. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message
is displayed at the bottom of the screen.
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5. Follow the on-screen instructions.
Using a Windows Vista operating system DVD (purchased separately)
If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to
reboot the computer and repair the operating system. Make sure that your most recent backup (stored on discs or on
an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to
http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the
DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet
included with the computer.
CAUTION: Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive.
Ä
All files you have created and any software installed on the computer are permanently removed. When reformatting is complete,
the recovery process helps you restore the operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows Vista operating system DVD, follow these steps:
This process takes several minutes.
✎
1. If possible, back up all personal files.
2. Restart the computer, and then insert the Windows Vista operating system DVD into the optical drive before
the Windows operating system loads.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
5. Click Next.
6. Select Repair your computer.
7. Follow the on-screen instructions.
8–4
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Backup and recovery
Backup and recovery in Windows XP
Overview
To protect your information, use the Windows Backup utility (select models only) to back up files and folders or
create recovery points. In case of system failure, you can use the backup files to restore your computer.
Windows provides the following options:
■
■
■
■
■
Backing up individual files and folders
Backing up all files and folders
Scheduling automatic backups
Creating recovery points
Recovering information
For detailed instructions, perform a search for these topics in Help and Support.
✎
In case of system instability, HP recommends that you print the recovery procedures and save them for later use.
Backing up your information
Recovery after a system failure is as complete as your most current backup. You should create your initial backup
immediately after software setup. As you add new software and data files, you should continue to back up your
system on a regular basis to maintain a reasonably current backup.
You can back up individual files or folders to an optional external hard drive or to a network drive.
Note the following when backing up:
■
■
■
Store personal files in the My Documents folder, and back it up periodically.
Back up templates stored in their associated programs.
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings.
The screen shot can be a time saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document:
a. Display the screen you want to save.
b. Copy the screen image:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
c. Open a word-processing document, and then select Edit > Paste.
The screen image is added to the document.
d. Save the document.
To create a backup using the Windows Backup utility (select models only), follow these steps:
Be sure that the computer is connected to AC power before you start the backup process.
The backup process may take over an hour, depending on file size and the speed of the computer.
✎
1. Select Start > All Programs > Accessories > System Tools > Backup.
2. Follow the on-screen instructions.
Maintenance and Service Guide
8–5
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Backup and recovery
Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
■
Windows recovery tools (select models only): You can use the Windows Backup utility to recover information
you have previously backed up.
■
Operating System and Driver Recovery discs (included with your computer): You can use the discs to recover
your operating system and programs installed at the factory.
Recovering your information
To recover information you previously backed up, follow these steps:
1. If possible, back up all personal files.
2. Select Start > All Programs > Accessories > System Tools > Backup.
The Backup or Restore Wizard opens.
3. Click Restore files and settings, and then click Next.
4. Follow the on-screen instructions.
For additional information on initiating a recovery in Windows, perform a search for this topic in
Help and Support.
✎
Recovering the operating system and programs
CAUTION: The recovery process reformats and completely erases the hard drive. All files you have created and any software
Ä
installed on the computer are permanently removed. The recovery process reinstalls the original operating system, software, and
drivers. Software, drivers, and updates not installed by HP must be manually reinstalled.
To recover your operating system and programs, follow these steps:
1. If possible, back up all personal files.
2. Insert the Operating System disc into the optical drive.
3. Shut down the computer.
4. Turn on the computer.
5. Follow the on-screen instructions to install the operating system.
6. After the operating system is installed, remove the Operating System disc and insert the
Driver Recovery disc.
7. Follow the on-screen instructions to install the drivers and programs.
8–6
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9
Connector pin assignments
Audio-in (microphone)
Pin
1
Signal
Audio signal in
Audio signal in
Ground
2
3
Audio-out (headphone)
Pin
1
Signal
Audio out, left channel
Audio out, right channel
Ground
2
3
Maintenance and Service Guide
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Connector pin assignments
External monitor
Pin
1
Signal
Red analog
Green analog
Blue analog
Not connected
Ground
2
3
4
5
6
Ground analog
Ground analog
Ground analog
+5 VDC
7
8
9
10
11
12
13
14
15
Ground
Monitor detect
DDC 2B data
Horizontal sync
Vertical sync
DDC 2B clock
9–2
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Connector pin assignments
HDMI
Pin
1
Signal
TMDS data 2+
TMDS data 2 shield
TMDS data 2-
TMDS data 1+
TMDS data 1 shield
TMDS data 1-
TMDS data 0+
TMDS data 0 shield
TMDS data 0-
TMDS clock+
TMDS clock shield
TMDS clock-
CEC
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
No connect
DDC clock
DDC data
Ground
+5V power
Hot plug detect
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10
Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC,
or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region
where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region where
the computer is used.
Requirements for all countries and regions
The following requirements are applicable to all countries and regions:
■
■
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the
country or region where the power cord set will be used.
■
■
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or
250 V AC, as required by the power system of each country or region.
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of the computer.
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Power cord set requirements
Requirements for specific countries and regions
Country/region
Australia
Accredited agency
EANSW
OVE
Applicable note number
1
1
1
2
1
1
1
1
1
3
1
1
5
4
1
1
4
1
2
Austria
Belgium
CEBC
CSA
Canada
Denmark
DEMKO
FIMKO
UTE
Finland
France
Germany
VDE
Italy
IMQ
Japan
METI
The Netherlands
Norway
KEMA
NEMKO
CCC
The People's Republic of China
South Korea
Sweden
EK
SEMKO
SEV
Switzerland
Taiwan
BSMI
The United Kingdom
The United States
BSI
UL
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type
with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese
Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a
two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
10–2
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11
Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general household waste.
Follow the local laws and regulations in your area for computer battery disposal.
Display
WARNING: The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid
Å
Ä
damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this chapter can result in damage to display components. The only components intended for
recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle
them carefully.
Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might
require special handling at end-of-life. Disposal of mercury may be regulated because of environmental
considerations. For disposal or recycling information, contact your local authorities, or see the Electronic
✎
This section provides disassembly instructions for the display assembly. The display assembly must be
disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2.
The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw
sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.
✎
Maintenance and Service Guide
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Recycling
Perform the following steps to disassemble the display assembly:
1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.
2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel
until the bezel disengages from the display assembly.
3. Remove the display bezel 3.
11 – 2
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Recycling
4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2.
5. Remove all screws 1 that secure the display panel assembly to the display enclosure.
6. Remove the display panel assembly 2 from the display enclosure.
7. Turn the display panel assembly upside down.
8. Remove all screws that secure the display panel frame to the display panel.
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Recycling
9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame 2 from the display panel.
11. Remove the screws 1 that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover 2 and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
15. Remove the backlight cables 1 from the clip 2 in the display panel.
11 – 4
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Recycling
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging
this component and causing exposure to the mercury.
Å
18. Remove the backlight from the backlight frame.
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Recycling
19. Disconnect the display cable 1 from the LCD panel.
20. Remove the screws 2 that secure the LCD panel to the display rear panel.
21. Release the LCD panel 3 from the display rear panel.
22. Release the tape 4 that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
11 – 6
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Index
modem 5–6
A
Network Interface Controller (LAN) 5–6
optical disc drive 5–6
wake on LAN 5–6
wireless button 5–6
built-in device options 5–6
buttons
antennas
locations 2–1
audio, product description 1–5
audio-in jack
Info Center/QuickLook 2–2
power 2–3
TouchPad 2–6
volume mute 2–2
connector pinout 9–1
location 2–7
wireless 2–2
audio-out jack
connector pinout 9–1
location 2–7
C
Cable Kit
components 3–9
cables, service considerations 4–1
caps lock light 2–5
Card 1–6
B
backing up files 8–2
battery
chipset, product description 1–2
components
removal 4–7
battery bay 2–10
bottom 2–10
buttons 2–2
battery light 2–9
display 2–1
fingerprint reader 2–2
front 2–7
battery release latch 2–10
BIOS administrator password 5–4
Bluetooth module
keys 2–4
removal 4–40
left-side 2–9
lights 2–5
pointing device 2–6
right-side 2–8
Bluetooth module cable
illustrated 3–9
removal 4–41
top 2–2
computer feet
Blu-ray ROM DVD R/RW SuperMulti Double-Layer
Drive
locations 4–6
precautions 4–2
spare part number 4–6
Computer Setup
accessing 5–1
removal 4–18
specifications 6–4
Diagnostics menu 5–5
File menu 5–3
boot options 5–5
boot order 5–5
navigating and selecting 5–1
restoring factory settings 5–2
Security menu 5–4
System Configuration menu 5–5
using 5–1
bottom components 2–10
built-in device
Bluetooth device radio 5–6
microphone 5–6
Maintenance and Service Guide
Index–1
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Index
computer specifications 6–1
connector pinout
display switch 2–1
drive light 2–7
audio-in jack 9–1
DriveLock password 5–4
DriveLock, automatic 5–4
drives, boot order 5–5
DVD RW and CD-RW SuperMulti Double-Layer
Drive
audio-out jack 9–1
external monitor port 9–2
HDMI port 9–3
headphone jack 9–1
microphone jack 9–1
modem jack 9–4
precautions 4–2
removal 4–18
monitor port 9–2
network jack 9–5
specifications 6–5
RJ-11 jack 9–4
DVD-ROM Drive
RJ-45 jack 9–5
precautions 4–2
USB port 9–6
removal 4–18
connectors, service considerations 4–1
creating a backup 8–2
specifications 6–6
D
E
Diagnostics menu 5–5
Disk Sanitizer 5–4
electrostatic discharge 4–2
equipment guidelines 4–4
diskette drive, product description 1–4
display assembly
removal 4–27
display bezel
Ethernet, product description 1–5
ExpressCard slot 2–8
ExpressCard slot bezel
illustrated 3–12
removal 4–38
illustrated 3–11
removal 4–30
Display Cable Kit
external media card, product description 1–6
external monitor port
connector pinout 9–2
location 2–8
illustrated 3–11
F
display components
illustrated 2–1
recycling 11–1
spare part numbers 3–10
display enclosure
illustrated 3–11
display hinges
illustrated 3–11
removal 4–32
display inverter, removal 11–3
display panel
f11 recovery 8–4
fan
removal 4–51
feet
locations 4–6
spare part number 4–6
File menu 5–3
fingerprint reader 2–3
front components 2–7
function keys 2–4
G
graphics, product description 1–2
grounding equipment and methods 4–2
product description 1–2
removal 4–31
display panel cable
H
illustrated 3–11
hard disk test 5–5
hard drive
removal 4–33
precautions 4–2
product description 1–4
Index–2
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
removal 4–9
specifications 6–3
L
language, changing in Computer Setup 5–5
left-side components 2–9
light components 2–5
lights
hard drive bay 2–10
hard drive bracket, removal 4–11
hard drive connector, removal 4–11
hard drive cover
battery 2–9
illustrated 3–12
caps lock 2–5
removal 4–10
drive 2–7
hard drive recovery 8–4
HDMI port
Info Center/QuickLook 2–5
power 2–5
connector pinout 9–3
location 2–8
headphone jack
volume down 2–5
volume mute 2–5
volume up 2–5
connector pinout 9–1
location 2–7
webcam 2–1
wireless 2–5
heat sink
M
removal 4–51
mass storage devices, spare part numbers 3–13
memory module
hinges
illustrated 3–11
removal 4–32
HP SpareKey Enrollment 5–4
removal 4–16
memory module compartment 2–10
memory, product description 1–3
memory/wireless module compartment cover
illustrated 3–12
I
Info Center/QuickLook button 2–2
Info Center/QuickLook light 2–5
removal 4–14
microphone
locations 2–1
product description 1–4
removal 4–33
J
jacks
audio-in 2–7
audio-out 2–7
headphone 2–7
microphone 2–7
modem 2–9
network 2–8
RJ-11 2–9
RJ-45 2–8
microphone jack
connector pinout 9–1
location 2–7
modem jack
connector pinout 9–4
location 2–9
modem module
K
removal 4–42
key components 2–4
keyboard
modem module cable
illustrated 3–9
product description 1–6
removal 4–20
removal 4–44
keys
modem, product description 1–5
monitor port
esc 2–4
fn 2–4
function 2–4
numeric keypad 2–4
Windows applications 2–4
Windows logo 2–4
connector pinout 9–2
location 2–8
N
network cable
illustrated 3–9
removal 4–50
Maintenance and Service Guide
Index–3
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Index
network jack
connector pinout 9–5
processor
product description 1–1
location 2–8
numeric keypad keys 2–4
removal 4–55
product description
audio 1–5
O
optical drive
chipset 1–2
diskette drive 1–4
display panel 1–2
Ethernet 1–5
external media card 1–6
graphics 1–2
hard drive 1–4
keyboard 1–6
memory 1–3
microphone 1–4
modem 1–5
location 2–9
precautions 4–2
product description 1–4
removal 4–18
optical drive bracket, removal 4–19
optical drive slot bezel, illustrated 3–12
P
packing guidelines 4–3
palm rest, removal 4–25
passwords 5–4
optical drive 1–4
pointing device 1–6
ports 1–6
plastic parts 4–1
Plastics Kit
power requirements 1–6
processor 1–1
security 1–6
components 3–12
contents 3–12
pointing device
serviceability 1–8
webcam 1–5
components 2–6
wireless 1–5
illustrated 2–6
product description 1–6
port options
R
recovering information 8–3
recovery partition 8–3
recovery, system 8–1
recycling
ExpressCard slot 5–6
flash media reader 5–6
USB port 5–6
ports
battery 11–1
external monitor 2–8
HDMI 2–8
monitor 2–8
product description 1–6
display components 11–1
removal/replacement
preliminaries 4–1
procedures 4–5
restoring security defaults 5–6
restoring the hard drive 8–2
right-side components 2–8
RJ-11 jack
power button 2–3
power button board
removal 4–46
power connector 2–9
power connector cable
illustrated 3–9
removal 4–45
power cord
set requirements 10–1
power light 2–5
connector pinout 9–4
location 2–9
RJ-45 jack
connector pinout 9–5
location 2–8
RTC battery
removal 4–54
power requirements, product description 1–6
Index–4
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
run-in test 5–5
switch cover
removal 4–20
system board
S
SATA (Serial Advanced Technology Attachment)
devices
removal 4–47
System Configuration menu 5–5
system DMA specifications 6–7
system fan 5–5
system I/O address specifications 6–9
system IDs 5–4
AHCI (Advanced Host Controller Interface) 5–6
IDE (Integrated Drive Electronics) 5–6
screw listing 7–1
SD Card Reader 2–7
SD Card Reader slot bezel
system information 5–5
system interrupt specifications 6–8
system memory map specifications 6–7
system recovery 8–1
removal 4–48
security cable slot 2–8
Security menu 5–4
T
allow reset of HP ProtectTools security keys 5–4
always prompt for HP SpareKey enrollment 5–4
Automatic DriveLock 5–4
change password 5–4
tools required 4–1
top components 2–2
top cover
Disk Sanitizer 5–4
removal 4–36
DriveLock 5–4
HP SpareKey 5–4
TouchPad 2–6
HP SpareKey enrollment 5–4
password policy 5–4
TouchPad buttons 2–6
TouchPad scroll zone 2–6
set up BIOS administrator password 5–4
System IDs 5–4
user management 5–4
U
Universal Serial Bus (USB) port
connector pinout 9–6
security, product description 1–6
service considerations 4–1
serviceability, product description 1–8
set security level 5–6
SIM slot 2–10
SIM, removal 4–8
USB board
removal 4–39
V
speakers
location 2–2
volume down light 2–5
volume mute button 2–2
volume mute light 2–5
volume scroll zone 2–2
volume up light 2–5
removal 4–24
specifications
Blu-ray ROM DVD R/RW SuperMulti
Double-Layer Drive 6–4
computer 6–1
display assembly 6–2
DVD RW and CD-RW SuperMulti Double-Layer
Drive 6–5
DVD-ROM Drive 6–6
hard drive 6–3
system DMA 6–7
system I/O address 6–9
system interrupt 6–8
system memory map 6–7
W
webcam 2–1
webcam light 2–1
webcam module
illustrated 3–11
removal 4–31
webcam, product description 1–5
Windows applications key 2–4
Windows logo key 2–4
Maintenance and Service Guide
Index–5
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Index
Windows Vista operating system DVD 8–3
wireless antennas
locations 2–1
wireless button 2–2
wireless light 2–5
wireless, product description 1–5
WLAN module
removal 4–12
workstation guidelines 4–4
WWAN module
removal 4–17
Index–6
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
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