HP Hewlett Packard All in One Printer PSC 2350 User Manual

HP PSC 2350 series all-in-one  
User Guide  
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© Copyright 2004 Hewlett-Packard  
Development Company, L.P.  
It is not lawful in many places to make  
copies of the following items. When in  
doubt, check with a legal  
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9
If the product does not operate  
normally, see the online  
Troubleshooting help.  
The information contained herein is  
subject to change without notice.  
representative first.  
No operator-serviceable parts  
inside. Refer servicing to  
qualified service personnel.  
Governmental paper or  
documents:  
Reproduction, adaptation or translation  
without prior written permission is  
prohibited, except as allowed under  
copyright laws.  
10 Use in a well-ventilated area.  
Passports  
Immigration papers  
Selective service papers  
Identification badges,  
cards, or insignias  
Warning This equipment  
will be inoperable when main  
power fails.  
Governmental stamps:  
Postage stamps  
Food stamps  
Adobe and the Acrobat logo are either  
registered trademarks or trademarks of  
Adobe Systems Incorporated in the  
United States and/or other countries.  
Checks or drafts drawn on  
Governmental agencies  
Paper currency, traveler’s  
checks, or money orders  
Certificates of deposit  
Copyrighted works  
Portions Copyright © 1989-2004  
Palomar Software Inc.  
The HP PSC 2350 series all-in-one  
includes printer driver technology  
licensed from Palomar Software, Inc.  
www.palomar.com.  
Safety information  
Windows®, Windows NT®, Windows  
Me®, Windows XP®, and Windows  
2000® are U.S. registered trademarks  
of Microsoft Corporation.  
Warning To prevent fire or  
shock hazard, do not expose  
this product to rain or any type  
of moisture.  
Intel® and Pentium® are registered  
trademarks of Intel Corporation.  
Always follow basic safety precautions  
when using this product to reduce risk  
of injury from fire or electric shock.  
Energy Star® and Energy Star logo®  
are US registered marks of the United  
States Environmental Protection  
Agency.  
Warning Potential shock  
hazard  
Publication number: Q5786-90178  
First edition: July 2004  
1
2
Read and understand all  
instructions in the setup poster.  
Notice  
Use only a grounded electrical  
outlet when connecting the  
device to a power source. If you  
do not know whether the outlet is  
grounded, check with a qualified  
electrician.  
The only warranties for HP products  
and services are set forth in the  
express warranty statements  
accompanying such products and  
services. Nothing herein should be  
construed as constituting an additional  
warranty. HP shall not be liable for  
technical or editorial errors or  
3
Observe all warnings and  
instructions marked on the  
product.  
omissions contained herein.  
4
5
6
7
Unplug this product from wall  
outlets before cleaning.  
The Hewlett-Packard Company shall  
not be liable for incidental or  
Do not install or use this product  
near water or when you are wet.  
consequential damages in connection  
with, or arising out of the furnishing,  
performance, or use of this document  
and the program material which it  
describes.  
Install the product securely on a  
stable surface.  
Install the product in a protected  
location where no one can step  
on or trip over the line cord, and  
where the line cord will not be  
damaged.  
Note: Regulatory information can be  
found in the technical information  
chapter of this guide.  
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Contents  
User Guide  
1
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2
HP PSC 2350 series all-in-one  
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Contents  
User Guide  
3
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HP all-in-one overview  
1
Many HP all-in-one functions can be accessed directly, without turning on your  
computer. Tasks such as making a copy or printing photos from a memory card can be  
accomplished quickly and easily from your HP all-in-one.  
This chapter describes the HP all-in-one hardware features, control panel functions, and  
how to access the HP Image Zone software. Your HP all-in-one might not have all of  
the features described in this guide.  
Tip You can do more with your HP all-in-one by using the HP Image Zone software  
installed on your computer during the initial setup. The software provides  
enhanced copy, scan, and photo functionality, as well as troubleshooting tips and  
product-specific help. For more information, see the onscreen HP Image Zone  
The HP all-in-one at a glance  
Label  
Description  
1
2
3
4
5
6
7
8
Lid  
Glass  
Memory card slots and camera port  
Paper-width guide  
Paper tray extender  
Paper tray  
Control panel  
Color graphics display  
User Guide  
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Chapter 1  
(continued)  
Label  
Description  
9
Rear clean-out door  
Rear USB port  
10  
11  
Power connection  
Control panel overview  
This section describes the functions of the various buttons, lights, and arrows on the  
HP all-in-one control panel.  
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Control panel features  
Label  
1
Name and Description  
Color graphics display: View menus, photos, and messages. The color graphics  
display can be pulled up and angled for better viewing.  
2
On: Turn the HP all-in-one on or off. When the HP all-in-one is off, a minimal  
amount of power is still supplied to the device. To completely disconnect the power  
supply to the HP all-in-one, turn the device off, and then unplug the power cord.  
User Guide  
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Chapter 1  
(continued)  
Label  
Name and Description  
3
4
Setup: Access the menu system for reports, maintenance, and help.  
Left arrow: Decrease values, or go back when viewing photos on the color graphics  
display.  
5
6
7
OK: Select a menu, setting, or value displayed on the color graphics display.  
Zoom out: Press 1 to see more of a photo on the color graphics display.  
Keypad: Enter number of copies, navigate menus, browse photos on a memory  
card, and so on.  
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9
Photo Menu: Print a photo, transfer photos to your computer, see a slide show, or  
share photos with HP Instant Share.  
Photo Edit: Adjust a photo for viewing or printing. Features include color effects,  
photo brightness, frames, and red-eye removal.  
10  
11  
Scan To: Select a scan destination.  
Copy Menu: Select copy options, such as number of copies, paper size, and paper  
type.  
12  
13  
14  
Start Copy Black: Start a black copy job.  
Start Copy Color: Start a color copy job.  
Start Scan: Start a scan job and send it to the destination you selected using the  
Scan To button.  
15  
Proof Sheet: Print a proof sheet when a memory card has been inserted in a  
memory card slot. A proof sheet shows thumbnail views of all the photos on the  
memory card. You can select photos on the proof sheet, then print those photos by  
scanning the proof sheet.  
16  
17  
Print Photos: Select the photo function. When the button is lit, the photo function is  
selected. Use this button to print photos from a memory card or to save photos to  
your computer.  
Rotate: Rotate the currently displayed photo on the color graphics display 90  
degrees. Subsequent presses continue to rotate the photo 90 degrees.  
Note Rotate only affects printing in album mode.  
18  
Zoom in: Press 5 to enlarge the image on the color graphics display. You can also  
use this button to adjust the crop box when printing.  
19  
20  
Down arrow: Navigate down through menu options.  
Right arrow: Increase values, or go forward when viewing photos on the color  
graphics display.  
21  
22  
Cancel: Stop a job, exit a menu, or exit settings.  
Up arrow: Navigate up through menu options.  
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Color graphics display icons  
The following icons appear at the bottom of the color graphics display to provide  
important information about your HP all-in-one.  
Icon  
Purpose  
Shows that a print cartridge is nearly empty. The color on  
the bottom of the icon corresponds to the color on the top of  
the print cartridge. For example, the green icon represents  
the cartridge that has green on top, which is the tri-color  
print cartridge.  
Shows the ink level of the of print cartridge represented by  
the color of the icon. This example shows the tri-color print  
cartridge.  
Color graphics display screen saver  
In order to prolong the life of the color graphics display, the display dims after two  
minutes of inactivity. After eight more minutes of inactivity (a total of ten minutes), the  
display goes into Screen Saver mode. After 60 minutes of inactivity, the color graphics  
display goes into Sleep State and the screen shuts off completely. The display turns  
back on when you perform an operation, such as pressing a control panel button, lifting  
the lid, inserting a memory card, accessing the HP all-in-one from a connected  
computer, or connecting a device to the front camera port.  
Menu Overview  
The following tables provide a quick reference to top-level menus that appear on the  
HP all-in-one color graphics display.  
Copy Menu  
Copy Menu  
1. Number of Copies  
2. Reduce/Enlarge  
3. Paper Size  
4. Paper Type  
5. Copy Quality  
6. Lighter/Darker  
7. Enhancements  
8. Color Intensity  
9. Set New Defaults  
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Chapter 1  
Scan To menu  
The Scan To menu lists scan destinations, including applications installed on your  
computer. Therefore, your Scan To menu might list scan destinations different than the  
ones shown here.  
Scan To (USB - Windows)  
1. HP Image Zone  
2. Microsoft PowerPoint  
3. Adobe Photoshop  
4. HP Instant Share  
5. Memory Card  
Scan To (USB - Macintosh)  
1. JPEG to HP Gallery  
2. Microsoft Word  
3. Microsoft PowerPoint  
4. HP Instant Share  
5. Memory Card  
Photo Menu  
Photo Menu  
1. Print Options  
3. Transfer to Computer  
4. Slideshow  
5. HP Instant Share  
Proof Sheet Menu  
Proof Sheet Menu  
1. Print Proof Sheet  
2. Scan Proof Sheet  
Setup Menu  
The Help Menu selection on the Setup Menu provides quick access to key help topics.  
Most of the information is presented on a connected Windows PC or Macintosh  
computer screen. However, information about the color graphics display icons is  
presented on the color graphics display.  
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Setup Menu  
1. Help Menu  
2. Print Report  
3. Tools  
4. Preferences  
Use the HP Image Zone to do more with your HP all-in-  
one  
The HP Image Zone software is installed on your computer when you set up your  
HP all-in-one. For further information, see the Setup Guide that came with your device.  
Access to the HP Image Zone software differs by operating system (OS). For example,  
if you have a PC and are running Windows, the HP Image Zone software entry point is  
the HP Director. If you have a Macintosh and are running OS X V10.1.5 or later, the  
HP Image Zone software entry point is the HP Image Zone window. Regardless, the  
entry point serves as the launching pad for the HP Image Zone software and services.  
You can quickly and easily expand the functionality of your HP all-in-one by using the  
HP Image Zone software. Look for boxes like this throughout the guide that provide  
topic-specific tips and helpful information for your projects.  
Access the HP Image Zone software (Windows)  
Open the HP Director from the desktop icon, system tray icon, or the Start menu. The  
HP Image Zone software features appear in the HP Director.  
To open the HP Director  
1
Do one of the following:  
On the Windows desktop, double-click the HP Director icon.  
In the system tray at the far right of the Windows taskbar, double-click the  
Hewlett-Packard Digital Imaging Monitor icon.  
On the taskbar, click Start, point to Programs or All Programs, select HP,  
and then click HP Director.  
2
3
In the Select Device box, click to see a list of installed devices.  
Select the HP all-in-one.  
Note The icons in the HP Director graphic below might appear differently on your  
computer. The HP Director is customized to display icons associated with the  
device that is selected. If the selected device is not equipped with a particular  
feature or function, then the icon for that feature or function does not display in  
the HP Director.  
Tip If the HP Director on your computer does not contain any icons, an error might  
have occurred during the software installation. To correct this, use the Control  
Panel in Windows to completely uninstall the HP Image Zone software; then  
reinstall the software. For more information, see the Setup Guide that came with  
your HP all-in-one.  
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Chapter 1  
Button  
Name and Purpose  
Scan Picture: Scans a photo, picture, or drawing and displays it in the  
HP Image Zone.  
Scan Document: Scans a document that contains text or both text and  
graphics, and displays it in your selected program.  
Make Copies: Displays the Copy dialog box for the selected device, from which  
you can make a printed copy of your image or document. You can select the  
copy quality, number of copies, color, and size.  
HP Image Zone: Displays the HP Image Zone, where you can:  
View and edit images  
Print photos in multiple sizes  
Make and print a photo album, postcard, or flyer  
Make a multimedia CD  
Share images through e-mail or a website  
Transfer Images: Displays the HP Image Transfer software, which allows you to  
transfer images from the HP all-in-one, and save them on your computer.  
Note For information on additional features and menu items such as Software Update,  
Creative Ideas, and HP Shopping, see the onscreen HP Image Zone Help.  
Menu and list items are also available to help you select the device you want to use,  
check its status, adjust a variety of software settings, and access the onscreen help.  
The following table explains these items.  
Feature  
Purpose  
Help  
Use this feature to access the HP Image Zone Help, which provides software  
help and troubleshooting information for your HP all-in-one.  
Select Device Use this feature to select the device you want to use from the list of installed  
devices.  
Settings  
Use this feature to view or change various settings for your HP all-in-one, such  
as print, scan, or copy.  
Status  
Use this feature to display the current status of your HP all-in-one.  
Open the HP Image Zone software (Macintosh OS X v10.1.5or later)  
Note Macintosh OS X v10.2.1 and v10.2.2 are not supported.  
When you install the HP Image Zone software, the HP Image Zone icon is placed in  
the Dock.  
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Note If you install more than one HP all-in-one, an HP Image Zone icon for each  
device is displayed in the Dock. For example, if you have an HP scanner and an  
HP all-in-one installed, two HP Image Zone icons are present in the Dock, one  
for each device. However, if you installed two of the same kind of device (for  
example, two HP all-in-ones) only one HP Image Zone icon is displayed in the  
Dock to represent all devices of that kind.  
You can access the HP Image Zone software in one of two ways:  
Through the HP Image Zone window  
Through the HP Image Zone Dock menu  
Open the HP Image Zone window  
Select the HP Image Zone icon to open the HP Image Zone window. The HP Image  
Zone window has two main elements:  
The display area for the Products/Services tabs  
The Products tab gives you access to many of the features of your HP  
imaging products, such as an installed products pop-up menu and a list of  
tasks available for the current product. The list may include tasks such as  
copy, scan, fax, or transfer images. Clicking on a task opens an application to  
assist you with that task.  
The Services tab gives you access to digital imaging applications that can  
help you view, edit, manage, and share you images.  
The Search HP Image Zone Help text entry field  
The Search HP Image Zone Help text entry field lets you search HP Image Zone  
Help for keywords or phrases.  
To open the HP Image Zone window  
Click the HP Image Zone icon in the Dock.  
The HP Image Zone window appears.  
The HP Image Zone window displays only the HP Image Zone features that are  
appropriate for the selected device.  
Note The icons in the table below might appear differently on your computer. The  
HP Image Zone window is customized to display feature icons associated with  
the device that is selected. If the selected device is not equipped with a  
particular feature or function, then that feature or function does not display in the  
HP Image Zone window.  
Products  
Icon  
Feature and Purpose  
Unload Images: Use this feature to transfer images from a memory card to  
your computer.  
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Chapter 1  
(continued)  
Products  
Icon  
Feature and Purpose  
Scan Picture: Use this feature to scan an image and display it in the  
HP Gallery.  
Scan to OCR: Use this feature to scan text and display it in the selected  
destination text editing software program.  
Note Availability of this feature varies by country/region.  
Make Copies: Use this feature to make a copy in black and white or color.  
Services  
Icon  
Feature and Purpose  
HP Gallery: Use this feature to display the HP Gallery to view and edit  
images.  
HP Image Print: Use this feature to print images from an album using one of  
several templates available.  
HP Instant Share: Use this feature to open the HP Instant Share software  
client application.  
In addition to the feature icons, several menu and list items allow you to select the  
device you want to use, adjust a variety of software settings, and access the onscreen  
help. The following table explains these items.  
Feature  
Purpose  
Select Device Use this feature to select the device you want to use from a list of installed  
devices.  
Settings  
Use this feature to view or change various settings for your HP all-in-one, such  
as print, scan, or copy.  
Search HP  
Image Zone  
Help  
Use this feature to search the HP Image Zone Help, which provides software  
help and troubleshooting information for your HP all-in-one.  
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Display the HP Image Zone Dock menu  
The HP Image Zone Dock menu provides a shortcut to HP Image Zone services. The  
Dock menu automatically contains all of the applications available in the HP Image  
Zone window Services tab list. You can also set HP Image Zone preferences to add  
other items to the menu, such as tasks from the Products tab list or HP Image Zone  
Help.  
To display the HP Image Zone Dock menu  
Do one of the following:  
Set either HP Gallery or iPhoto as your preferred photo manager.  
Set additional options associated with your preferred photo manager.  
Customize the list of items displayed in the HP Image Zone Dock menu.  
Access the HP Image Zone software (Macintosh OS earlier than X v10.1.5)  
Note Macintosh OS 9 v9.1.5 and later and v9.2.6 and later are supported. Macintosh  
OS X v10.0 and v10.0.4 are not supported.  
The HP Director is the entry point to the HP Image Zone software. Depending on the  
capabilities of your HP all-in-one, the HP Director lets you initiate device functions such  
as scanning, copying, or unloading images from a digital camera or memory card. You  
can also use the HP Director to open the HP Gallery to view, modify, and manage the  
images on your computer.  
Use one of the following methods to open the HP Director. The methods are Macintosh  
OS specific.  
Macintosh OS X: The HP Director opens automatically during HP Image Zone  
software installation, and an HP Director icon is created in the Dock for your  
device. To display the HP Director menu:  
In the Dock, click the HP Director icon for your device.  
The HP Director menu appears.  
Note If you install several HP devices of different kinds (for example, an  
HP all-in-one, a camera, and an HP scanner), an HP Director icon for  
each kind of device is displayed in the Dock. However, if you install two  
of the same kind of device (for example, you may have a laptop that you  
connect to two different HP all-in-one devices -- one at work and one at  
home) only one HP Director icon is displayed in the Dock.  
Macintosh OS 9: The HP Director is a standalone application that must be opened  
before its features can be accessed. Use one of the following methods to open the  
HP Director:  
Double-click the HP Directorr alias on the desktop.  
Double-click the HP Director alias in the Applications:Hewlett-Packard:HP  
Photo and Imaging Software folder.  
The HP Director displays only the task buttons that pertain to the selected  
device.  
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Chapter 1  
Note The icons in the table below might appear differently on your computer. The  
HP Director menu is customized to display feature icons associated with the  
device that is selected. If the selected device is not equipped with a particular  
feature or function, then the icon for that feature or function does not display.  
Device Tasks  
Icon  
Purpose  
Unload Images: Use this feature to transfer images from a memory card to  
your computer.  
Scan Picture: Use this feature to scan an image and display it in the  
HP Gallery.  
Scan Document: Use this feature to scan text and display it in the selected  
destination text editing software program.  
Note Availability of this feature varies by country/region.  
Make Copies: Use this feature to make a copy in black and white or color.  
Manage and Share  
Icon Purpose  
HP Gallery: Use this feature to display the HP Gallery to view and edit  
images.  
In addition to the HP Gallery feature, several menu items without icons allow you to  
select other applications on your computer, change feature settings on your HP all-in-  
one, and access the onscreen help. The following table explains these items.  
Manage and Share  
Feature  
Purpose  
More  
Use this feature to select other applications on your computer.  
Applications  
Use this feature to select an HP website.  
HP on the Web  
HP Help  
Use this feature to select a source for help with your HP all-in-one.  
Settings  
Use this feature to view or change various settings for your HP all-in-one, such  
as print, scan, or copy.  
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Find more information  
2
A variety of resources, both printed and onscreen, provide information about setting up  
and using your HP all-in-one.  
Setup Guide  
The Setup Guide provides instructions for setting up your  
HP all-in-one and installing software. Make sure you follow  
the steps in order.  
If you have problems during setup, see Troubleshooting in  
the last section of the Setup Guide, the Troubleshooting  
section in this guide, or visit www.hp.com/support.  
User Guide  
The User Guide contains information on how to use your  
HP all-in-one, including troubleshooting tips and step-by-step  
instructions.  
HP Image Zone Tour  
The HP Image Zone Tour is a fun, interactive way to get a  
brief overview of the software included with your HP all-in-  
one. You'll learn how HP Image Zone can help you edit,  
organize, and print your photos.  
HP Director  
The HP Director provides easy access to the software  
applications, default settings, status, and onscreen Help for  
your HP device. To start the HP Director, double-click the  
HP Director icon from your desktop.  
HP Image Zone Help  
The HP Image Zone Help provides detailed information on  
using the software for your HP all-in-one.  
The Get step-by-step instructions topic provides  
information on using the HP Image Zone software with  
HP devices.  
The Explore what you can do topic provides more  
information about the practical and creative things you  
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Chapter 2  
(continued)  
can do with the HP Image Zone software and your HP  
devices.  
If you need further assistance or want to check for HP  
software updates, see the Troubleshooting and  
support topic.  
Onscreen help from your device  
Onscreen help is available from your device and contains  
additional information on select topics. Access the Onscreen  
help from the control panel. From the Setup menu, highlight  
the Help menu item and press OK.  
Readme  
The Readme file contains the most recent information which  
might not be found in other publications.  
Install the software to access the Readme file.  
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Connection information  
3
Your HP all-in-one comes equipped with a USB port so you can connect directly to a  
computer using a USB cable. It also has networking capability which can be accessed  
by using an external print server (HP JetDirect 175x). The HP JetDirect can be  
purchased as an accessory for your HP all-in-one and lets you easily and inexpensively  
share your device through an existing Ethernet network.  
Supported connection types  
Description  
Recommended  
number of  
Supported software Setup instructions  
features  
connected  
computers for best  
performance  
USB connection  
One computer  
All features are  
supported.  
Follow the Setup  
Guide for detailed  
instructions.  
connected by means  
of a USB cable to the  
device.  
Windows printer  
sharing  
Five.  
All features resident  
on the host computer Printer Sharing setup  
are supported. Only  
print is supported from  
the other computers.  
See the Windows  
The “host” computer  
must be on at all times  
in order to print from  
the other computers.  
instructions below.  
Printer sharing  
(Macintosh)  
Five.  
All features resident  
on the host computer Sharing setup  
are supported. Only  
print is supported from  
the other computers.  
See the Printer  
The “host” computer  
must be on at all times  
in order to print from  
the other computers.  
instructions below.  
Networked by means Five network-  
Only print and  
supported.  
For setup instructions,  
of the HP JetDirect  
175x (J6035C)  
connected computers. Webscan are  
Availability of the  
HP JetDirect product  
varies by country/  
region.  
Connect using a USB cable  
Detailed instructions for connecting a computer to your HP all-in-one using a USB cable  
are included in the Setup Guide that came with your device.  
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Chapter 3  
Use Windows printer sharing  
If your computer is on a network, and another computer on the network has an HP all-  
in-one connected to it by means of a USB cable, you can use that device as your  
printer using Windows printer sharing. The computer directly connected to the HP all-  
in-one acts as the host for the printer and has full feature functionality. Your computer,  
which is referred to as a client, has access only to the print features. All other functions  
must be performed on the host computer.  
To enable Windows printer sharing  
Refer to the user guide that came with your computer.  
Use printer sharing (Macintosh OS X)  
If your computer is on a network, and another computer on the network has an HP all-  
in-one connected to it by means of a USB cable, you can use that device as your  
printer using printer sharing. The computer directly connected to the HP all-in-one acts  
as the host for the printer and has full feature functionality. Your computer, which is  
referred to as a client, has access only to the print features. All other functions must be  
performed on the host computer.  
To enable printer sharing  
1
On the host computer, select System Preferences in the Dock.  
The System Preferences window appears.  
Select Sharing.  
2
3
From the Services tab, click Printer Sharing.  
Set up the HP JetDirect 175x  
Your HP all-in-one can be shared by up to five computers on a local area network  
(LAN) by using the HP JetDirect 175x as a print server for all computers on the  
network. Simply connect your HP JetDirect to your HP all-in-one and router or hub, and  
then run the HP JetDirect installation CD. The required printer drivers (INF file) are  
located on the installation CD for your HP all-in-one.  
Note If your HP all-in-one has been connected to a computer with a USB cable and  
you now want to connect it to a network using an HP JetDirect, you will only be  
able to print or scan (using Webscan) from your computer(s). If you try to use the  
HP Image Zone software, you will find that the scan picture, scan documents,  
send a fax, and make copies features display errors messages indicating that the  
HP all-in-one is disconnected.  
Tip If you are performing an initial installation of both your HP all-in-one and  
HP JetDirect 175x, use the Setup Guide for your HP all-in-one and follow the  
hardware setup instructions. Then follow the instructions below.  
To network connect your HP all-in-one using the HP JetDirect 175x (Windows)  
1
Follow the HP JetDirect 175x setup instructions to connect the print server to a  
LAN.  
2
Connect the HP JetDirect to the USB port on the rear of your HP all-in-one.  
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3
Insert the installation CD that was supplied with the HP JetDirect into your  
computer's CD-ROM drive.  
You will use this CD to locate the HP JetDirect on the network.  
Select Install to run the HP JetDirect installer.  
When prompted, insert the HP all-in-one installation CD.  
4
5
Note If you are performing an initial installation of your HP all-in-one and  
HP JetDirect 175x, do not run the HP all-in-one setup wizard. Just install the  
drivers following the instructions below.  
If you decide at some later date to connect your HP all-in-one using a USB  
cable, then insert the HP all-in-one installation CD and run the setup wizard.  
6
Follow the steps appropriate for your operating system:  
If you are using Windows XP or 2000:  
a
Browse to the root directory of the CD and select the correct driver .inf for your  
HP all-in-one.  
The printer driver file, located in the root directory, is hpoprn08.inf.  
If you are using Windows 98 or ME:  
a
Browse the CD for the "Drivers" folder and find the correct language subfolder.  
For example, for English speaking customers, navigate to the \enu\drivers  
\win9x_me directory, where enu is the English language directory and  
win9x_me is for Windows ME. The printer driver file is hpoupdrx.inf.  
Repeat for each of the drivers required.  
b
7
Complete the installation.  
To network connect your HP all-in-one using the HP JetDirect 175x (Macintosh)  
1
Follow the HP JetDirect 175x setup instructions to connect the print server to a  
LAN.  
2
3
Connect the HP JetDirect to the USB port on the rear of your HP all-in-one.  
Do one of the following:  
If you are performing an initial installation of your HP all-in-one, make sure you  
insert the HP all-in-one installation CD into the CD-ROM drive on your  
computer and run the HP all-in-one setup wizard.  
The network support software for your computer is installed at this time.  
When the installation is finished, the HP All-in-One Setup Assistant appears  
on your computer.  
From the Disk Drive, open the HP All-in-One Setup Assistant from the  
following location: Applications:Hewlett-Packard:HP Photo & Imaging  
Software:HP AiO Software  
The HP All-in-One Setup Assistant appears on your computer.  
4
Follow the onscreen prompts and provide the information requested.  
Note Make sure you click TCP/IP Network on the connection screen.  
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Chapter 3  
Use Webscan  
Webscan lets you perform a basic scan through the HP JetDirect 175x using just a Web  
browser. It also lets you perform the scan from your HP all-in-one without the device  
software installed on your computer. Just enter the IP address of the HP JetDirect in a  
Web browser and access the HP JetDirect embedded Web server and Webscan. For  
more information on printing a network configuration page to obtain the IP address of  
the HP JetDirect, see the user guide that came with your HP JetDirect 175x.  
The user interface for Webscan is unique to using the HP Jet Direct and does not  
support scan-to destinations like the HP Image Zone scanning software. The e-mail  
functionality of Webscan is limited, so it is recommended you use the HP Image Zone  
scanning software for this feature instead.  
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Work with photos  
4
Your HP all-in-one allows you to transfer, edit, share, and print photos in several  
different ways. This chapter contains a brief overview of the wide range of options for  
performing each of these tasks, depending on your preferences and computer setup.  
More detailed information for each task is available in other chapters within this guide,  
or in the onscreen HP Image Zone Help that came with your software.  
Transfer photos  
You have several different options for transferring photos. You can transfer photos to  
your HP all-in-one, your computer, or a memory card. For more information, see the  
section below specific to your operating system.  
Transfer photos using a Windows PC  
The graphic below shows several methods for transferring photos to your Windows PC,  
HP all-in-one, or a memory card. For more information, see the list below the graphic.  
A
Transfer a photo from a memory card inserted into your HP all-in-one to your  
Windows PC.  
B
C
Transfer a photo from your HP digital camera to your Windows PC.  
Transfer a photo by scanning a photo directly onto a memory card inserted into  
your HP all-in-one.  
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Chapter 4  
Transfer photos using a Macintosh  
The graphic below shows several methods for transferring photos to your Macintosh,  
HP all-in-one, or a memory card. For more information, see the list below the graphic.  
A
Transfer a photo from a memory card inserted into your HP all-in-one to your  
Macintosh.  
B
C
Transfer a photo from your HP digital camera to your Macintosh.  
Transfer a photo by scanning a photo directly onto a memory card inserted into  
your HP all-in-one.  
Edit photos  
You have several different options for editing photos. For more information, see the  
section below specific to your operating system.  
Edit photos using a Windows PC  
The graphic below shows two methods for editing photos using a Windows PC. For  
more information, see the list below the graphic.  
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A
B
Edit a photo on your Windows PC using the HP Image Zone software.  
Edit a photo using the control panel on your HP all-in-one.  
Edit photos using a Macintosh  
The graphic below shows three methods for editing photos using a Macintosh. For more  
information, see the list below the graphic.  
A
B
C
Edit a photo on your Macintosh using the HP Image Zone software.  
Edit a photo on your Macintosh using the iPhoto software.  
Edit a photo using the control panel on your HP all-in-one.  
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Chapter 4  
Share photos  
You have several different options for sharing photos with friends and family. For more  
information, see the section below specific to your operating system.  
Share photos using a Windows PC  
The graphic below shows several methods for sharing photos using a Windows PC. For  
more information, see the list below the graphic.  
A
Share photos from your USB-connected HP all-in-one using the HP Instant  
Share server. Transfer photos from your USB-connected HP all-in-one to your  
computer, where you use the HP Instant Share software to send the photos  
through the HP Instant Share server as an e-mail to your friends or family.  
Share photos using a Macintosh  
The graphic below shows several methods for sharing photos using a Macintosh. For  
more information, see the list below the graphic.  
A
Share photos from your USB-connected HP all-in-one using the HP Instant  
Share server. Transfer photos from your USB-connected HP all-in-one to your  
computer, where you use the HP Instant Share software to send the photos  
through the HP Instant Share server as an e-mail to your friends or family.  
Print photos  
You have several different options for printing photos. For more information, see the  
section below specific to your operating system.  
Print photos using a Windows PC  
The graphic below shows several methods for printing photos using a Windows PC. For  
more information, see the list below the graphic.  
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A
B
C
D
Print photos from your HP digital camera using PictBridge.  
Print photos from your camera using a software application on your computer.  
Print photos from a memory card using the control panel on the HP all-in-one.  
Print photos from a memory card by transferring photos to your Windows PC  
and printing them using the HP Image Zone software.  
Print photos using a Macintosh  
The graphic below shows several methods for printing photos using a Macintosh. For  
more information, see the list below the graphic.  
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Chapter 4  
A
B
C
D
Print photos from your HP digital camera using PictBridge.  
Print photos from your camera using a software application on your computer.  
Print photos from a memory card using the control panel on the HP all-in-one.  
Print photos from a memory card by transferring photos to your Macintosh and  
printing them using the HP Gallery software or the HP Director software.  
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Load originals and load paper  
5
This chapter provides instructions for loading originals on the glass to copy or scan;  
guidelines for choosing the best paper type for your job; instructions for loading paper in  
the paper tray; and tips for avoiding paper jams.  
Load an original  
You can copy or scan up to letter- or A4-size originals by loading them on the glass, as  
described here. You should also follow these instructions when loading a proof sheet on  
the glass for photo printing.  
Note Many of the special features will not work correctly if the glass and lid backing  
are not clean. For more information, see Clean the HP all-in-one.  
To load an original on the glass  
1
Lift the lid and place your original face down on the right front corner of the glass.  
If you are loading a proof sheet, make sure the top of the proof sheet is lined up  
against the right edge of the glass.  
Tip For more help on loading an original, refer to the guides along the front and  
right edges of the glass.  
2
Close the lid.  
Tip You can copy or scan oversized originals by completely removing the lid from  
your HP all-in-one. To remove the lid, lift the lid to the open position, grasp the  
sides of the lid, and then pull the lid upward. Your HP all-in-one functions  
normally with the lid removed. Replace the lid by inserting the hinges back into  
the appropriate slots.  
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Chapter 5  
Choose papers for printing and copying  
You can use many types and sizes of paper in your HP all-in-one. Review the following  
recommendations to get the best printing and copying quality. Whenever you change  
paper types or sizes, remember to change those settings.  
Recommended papers  
If you want the best print quality, HP recommends using HP papers that are specifically  
designed for the type of project you are printing. If you are printing photos, for example,  
load glossy or matte photo paper in the paper tray. If you are printing a brochure or  
presentation, use a type of paper specifically designed for that purpose.  
For more information about HP papers, see the onscreen HP Image Zone Help, or go  
Papers to avoid  
Using paper that is too thin, paper that has a slick texture, or paper that stretches easily  
can cause paper jams. Using paper that has a heavy texture or does not accept ink can  
cause printed images to smear, bleed, or not fill in completely.  
We do not recommend printing to the following papers:  
Paper with cutouts or perforations (unless specifically designed for use with  
HP inkjet devices).  
Highly textured stock, such as linen. It may not print evenly, and the ink can bleed  
into these papers.  
Extremely smooth, shiny, or coated papers not specifically designed for your  
HP all-in-one. They can jam the HP all-in-one or repel the ink.  
Multi-part forms (such as duplicate and triplicate forms). They can wrinkle or get  
stuck. The ink is also more likely to smear.  
Envelopes with clasps or windows.  
Banner paper.  
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We do not recommend copying to the following papers:  
Any size paper other than letter, A4, 10 by 15 cm (4 by 6 inch), 5 by 7 inch,  
Hagaki, or L (Japan only).  
Paper with cutouts or perforations (unless specifically designed for use with  
HP inkjet devices).  
Photo paper other than HP Premium Photo Paper or  
HP Premium Plus Photo Paper.  
Envelopes.  
Banner paper.  
Transparency film other than HP Premium Inkjet Transparency Film or  
HP Premium Plus Inkjet Transparency Film.  
Multiple-part forms or label stock.  
Load paper  
This section describes the procedure for loading different types and sizes of paper into  
your HP all-in-one for your copies or printouts.  
Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in a  
resealable bag. If the paper is not stored properly, extreme changes in  
temperature and humidity might result in curled paper that does not work well in  
the HP all-in-one.  
Load full-size paper  
You can load many types of letter, A4, or legal paper into the paper tray of your HP all-  
in-one.  
To load full-size paper  
1
Open the paper tray door.  
2
Pull out and fully extend the paper tray extender.  
Warning Legal paper might get caught on the paper tray extender if it is  
fully extended when you print onto legal paper. To avoid a paper jam when  
using legal-size paper, do not flip open the paper tray extender as shown  
here.  
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3
Squeeze and hold the tab on the top of the paper-width guide, then slide the  
paper-width guide to its outermost position.  
4
5
Tap a stack of paper on a flat surface to align the edges, and then check the paper  
for the following:  
Make sure it is free of rips, dust, wrinkles, and curled or bent edges.  
Make sure all the paper in the stack is the same size and type.  
Insert the stack of paper into the paper tray with the short edge forward and the  
print side down. Slide the stack of paper forward until it stops.  
Tip If you are using letterhead, insert the top of the page first with the print side  
down. For more help on loading full-size paper and letterhead, refer to the  
diagram engraved in the base of the paper tray.  
6
Squeeze and hold the tab on the top of the paper-width guide, then slide the  
paper-width guide inward until it stops at the edge of the paper.  
Do not overload the paper tray; make sure the stack of paper fits within the paper  
tray and is no higher than the top of the paper-width guide.  
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Load 10by 15cm (4by 6inch) photo paper  
You can load 10 by 15 cm (4 by 6 inch) photo paper into the paper tray of your HP all-  
in-one. For the best results, use a recommended type of 10 by 15 cm (4 by 6 inch)  
photo paper. For more information, see Recommended papers.  
In addition, for best results, set the paper type and paper size before copying or  
printing. For information on changing paper settings, see the onscreen HP Image Zone  
Help.  
Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in a  
resealable bag. If the paper is not stored properly, extreme changes in  
temperature and humidity might result in curled paper that does not work well in  
the HP all-in-one.  
To load 10 by 15 cm (4 by 6 inch) photo paper  
1
2
Remove all paper from the paper tray.  
Insert the stack of photo paper into the far right side of the paper tray with the short  
edge forward and the glossy side down. Slide the stack of photo paper forward  
until it stops.  
If the photo paper you are using has perforated tabs, load the photo paper so that  
the tabs are closest to you.  
3
Squeeze and hold the tab on the top of the paper-width guide, then slide the  
paper-width guide inward against the stack of photo paper until it stops.  
Do not overload the paper tray; make sure the stack of photo paper fits within the  
paper tray and is no higher than the top of the paper-width guide.  
Load postcards or Hagaki cards  
You can load postcards or Hagaki cards into the paper tray of your HP all-in-one.  
For the best results, set the paper type and size before printing or copying. For more  
information, see the onscreen HP Image Zone Help.  
To load postcards or Hagaki cards  
1
Remove all paper from the paper tray.  
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Chapter 5  
2
3
Insert the stack of cards into the far right side of the paper tray with the short edge  
forward and the print side down. Slide the stack of cards forward until it stops.  
Squeeze and hold the tab on the top of the paper-width guide, then slide the  
paper-width guide inward against the stack of cards until it stops.  
Do not overload the paper tray; make sure the stack of cards fits within the paper  
tray and is no higher than the top of the paper-width guide.  
Load envelopes  
You can load one or more envelopes into the paper tray of your HP all-in-one. Do not  
use shiny or embossed envelopes or envelopes that have clasps or windows.  
Note For specific details on how to format text for printing on envelopes, consult the  
help files in your word processing software. For best results, consider using a  
label for the return address on envelopes.  
To load envelopes  
1
2
Remove all paper from the paper tray.  
Insert one or more envelopes into the far right side of the paper tray with the  
envelope flaps up and to the left. Slide the stack of envelopes forward until it stops.  
Tip For more help on loading envelopes, refer to the diagram engraved in the  
base of the paper tray.  
3
Squeeze and hold the tab on the top of the paper-width guide, then slide the  
paper-width guide inward against the stack of envelopes until it stops.  
Do not overload the paper tray; make sure the stack of envelopes fits within the  
paper tray and is no higher than the top of the paper-width guide.  
Load other types of paper  
The following table provides guidelines for loading certain types of paper. For best  
results, adjust the paper settings each time you change paper sizes or paper types. For  
information on changing paper settings, see the onscreen HP Image Zone Help.  
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Note Not all paper sizes and paper types are available with all the functions on the  
HP all-in-one. Some paper sizes and paper types can only be used if you are  
starting a print job from the Print dialog box in a software application. They are  
not available for copying or printing photos from a memory card or digital  
camera. Papers that are only available for printing from a software application  
are indicated as such, below.  
Paper  
HP papers  
Tips  
HP Premium Paper: Locate the gray arrow on the nonprinting side  
of the paper, and then slide the paper into the paper tray with the  
arrow side facing up.  
HP Premium Inkjet Transparency Film: Insert the film so that the  
white transparency strip (with arrows and the HP logo) is on top and  
is going into the paper tray first.  
Note The HP all-in-one cannot automatically detect transparency  
film. For best results, set the paper type to transparency film  
before printing or copying onto transparency film.  
HP Iron-On Transfers: Flatten the transfer sheet completely before  
using it; do not load curled sheets. (To prevent curling, keep transfer  
sheets sealed in the original package until you are ready to use  
them.) Locate the blue stripe on the nonprinting side of the transfer  
paper and then manually feed one sheet at a time into the paper tray  
with the blue stripe facing up.  
HP Matte Greeting Cards, HP Photo Greeting Cards, or  
HP Textured Greeting Cards: Insert a small stack of HP greeting  
card paper into the paper tray with the print side down; slide the  
stack of cards forward until it stops.  
Labels  
Always use letter or A4 label sheets designed for use with HP inkjet  
devices (such as Avery inkjet labels), and make sure that the labels are  
not more than two years old.  
(for printing from a  
software application  
only)  
1
Fan the stack of labels to make sure none of the pages are sticking  
together.  
2
Place a stack of label sheets on top of full-size plain paper in the  
paper tray, label side down. Do not insert labels one sheet at a time.  
Avoid paper jams  
To help avoid paper jams, follow these guidelines:  
Prevent curled or wrinkled paper by storing all unused paper flat in a resealable  
bag.  
Remove printed papers from the paper tray frequently.  
Ensure that paper loaded in the paper tray lays flat and the edges are not bent or  
torn.  
Do not combine different paper types and paper sizes in the paper tray; the entire  
stack of paper in the paper tray must be the same size and type.  
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Chapter 5  
Adjust the paper-width guide in the paper tray to fit snugly against all paper. Make  
sure the paper guide does not bend the paper in the paper tray.  
Do not force paper too far forward in the paper tray.  
Use paper types that are recommended for your HP all-in-one. For more  
For more information about clearing paper jams, see Paper troubleshooting.  
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Use a memory card or PictBridge  
camera  
6
The HP all-in-one can access the memory cards used in most digital cameras so you  
can print, store, manage, and share your photos. You can insert the memory card into  
the HP all-in-one, or connect your camera directly, letting the HP all-in-one read the  
contents of the memory card while it is still in the camera.  
This chapter contains information on using memory cards or a PictBridge camera with  
your HP all-in-one. Read this chapter for information on transferring photos to your  
computer, setting photo print options, printing photos, editing photos, viewing slide  
shows, and sharing photos with your family and friends.  
The memory card slots and camera port  
If your digital camera uses a memory card to store photos, you can insert the memory  
card in your HP all-in-one to print or save your photos.  
You can print a proof sheet, which might be several pages long and shows thumbnail  
views of photos stored on the memory card, and print photos from the memory card,  
even if your HP all-in-one is not connected to a computer. You can also connect a  
digital camera that supports PictBridge to the HP all-in-one through the camera port and  
print directly from the camera.  
Your HP all-in-one can read the following memory cards: CompactFlash (I, II), Memory  
Sticks, MultiMediaCard (MMC), Secure Digital, SmartMedia, and xD-Picture Card.  
Note You can scan a document and send the scanned image to an inserted memory  
card. For more information, see Send a scan to a memory card.  
Your HP all-in-one features four slots for memory cards, shown in the following  
illustration, with the memory cards that correspond to each slot.  
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Chapter 6  
The slots are configured as follows (from top to bottom):  
SmartMedia, xD-Picture Card (fits in top right of the slot)  
Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied  
adapter), Memory Stick Pro  
CompactFlash (I, II )  
Secure Digital, MultiMediaCard (MMC)  
Camera port (below the memory card slots): compatible with any USB-equipped  
digital camera that supports PictBridge  
Note The camera port only supports USB-equipped digital cameras that support  
PictBridge. It does not support other types of USB devices. If you attach a USB  
device that is not a compatible digital camera to the camera port, an error  
message appears on the color graphics display. If you have an older HP-brand  
digital camera, try using the USB cable that came with the camera. Plug it into  
the USB port on the back of the HP all-in-one and not into the camera port near  
the memory card slots.  
Tip By default, Windows XP will format a memory card of 8 MB or less and 64 MB or  
more with the FAT32 format. Digital cameras and other devices use the FAT  
(FAT16 or FAT12) format and cannot operate with a FAT32 formatted card. Either  
format your memory card in your camera or select FAT format to format your  
memory card in a Windows XP PC.  
Transfer photos to your computer  
After you take photos with your digital camera, you can print them immediately or save  
them directly to your computer. To save them to your computer, you need to remove the  
memory card from the camera and insert it in the appropriate memory card slot on the  
HP all-in-one.  
Note You can only use one memory card in your HP all-in-one at a time.  
To use a memory card  
1
Insert the memory card into the appropriate slot on your HP all-in-one.  
When the memory card is inserted correctly, the status light next to the memory  
card slots begins to blink. Reading photos... appears on the color graphics  
display. The status light next to the memory card slots blinks green when the card  
is being accessed.  
If you insert a memory card incorrectly, the status light next to the memory card  
slots blinks amber and the color graphics display shows an error message such as  
Card is in backwards or Card is not fully inserted.  
Warning Never attempt to remove a memory card while it is being  
accessed. Doing so can damage files on the card. You can safely remove a  
card only when the status light next to the slots is not blinking.  
2
3
If there are photo files on the memory card that have never been transferred  
before, a dialog box on your computer asks whether you want to save the photo  
files to your computer.  
Click the option to save.  
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This saves all the new photos from the memory card to your computer.  
For Windows: by default, files are saved in month and year folders depending on  
when the photos were taken. The folders are created in a C:\Documents and  
Settings\username\My Documents\My Pictures folder in Windows XP and  
Windows 2000.  
For Macintosh: by default, files are saved to the computer at Hard Drive:  
Documents:HP All-in-One Data:Photos folder (OS 9) or Hard Drive:Users:User  
Name:Pictures:HP Photos folder (OS X).  
Tip You can also use the control panel to transfer memory card files to an  
attached computer. In the Photo area, press Photo Menu, and then press 3 to  
select Transfer to computer. Follow the prompts on the computer. In  
addition, the memory card appears as a drive on your computer. You can  
move the photo files from the memory card to the desktop.  
When the HP all-in-one finishes reading the memory card, the status light next to  
the memory card slots stops blinking and stays lit. The first photo on the memory  
card appears on the color graphics display.  
To navigate through the photos on the memory card, press or to move  
backward or forward through the photos, one photo at a time. Press and hold or  
to move rapidly backward or forward through the photos.  
Print photos from a proof sheet  
A proof sheet is a simple and convenient way to select photos and make prints directly  
from a memory card without the need for a computer. A proof sheet, which might be  
several pages long, shows thumbnail views of photos stored on the memory card. The  
file name, index number, and date appear under each thumbnail. Proof sheets are also a  
quick way to create a printed catalog of your photos. In order to print photos using a  
proof sheet, you need to print the proof sheet, complete it, and then scan it.  
Printing photos from a proof sheet is done in three steps: printing a proof sheet,  
completing the proof sheet, and scanning the proof sheet. This section contains detailed  
information on all three steps.  
Tip You can also improve the quality of the photos you print with the HP all-in-one by  
purchasing a photo print cartridge. With the tri-color print cartridge and photo print  
cartridge installed, you have a six-ink system, which provides enhanced quality  
color photos. For more information on the photo print cartridge, see Use a photo  
Print a proof sheet  
The first step in using a proof sheet is to print it from the HP all-in-one.  
1
2
Insert the memory card into the appropriate slot on your HP all-in-one.  
In the Photo area, press Proof Sheet, and then press 1.  
This displays the Proof Sheet Menu and then selects Print Proof Sheet.  
Note Depending on how many photos are on the memory card, the time it takes to  
print a proof sheet can vary greatly.  
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Chapter 6  
3
If there are more than 20 photos on the card, the Select Photos Menu appears.  
Press the number next to the command you want to select:  
1. All  
2. Last 20  
3. Custom Range  
Note Use the proof sheet index number to select which photos to print for a  
custom range. This number might be different from the number associated  
with the photo on your digital camera. If you add or delete photos from your  
memory card, reprint the proof sheet to see accurate index numbers.  
4
If you choose Custom Range, enter the photo index numbers for the first and last  
photos you want to print.  
Note  
You can erase index numbers by pressing to backspace.  
Complete the proof sheet  
After you have printed a proof sheet, you can use it to select the photos you want to  
print.  
Note You might want to use a photo print cartridge for superior print quality. With the  
tri-color and photo print cartridges installed, you have a six-ink system. For more  
information, see Use a photo print cartridge.  
To complete a proof sheet  
1
Select the photos to print by using a dark pen or pencil to fill in the circles located  
under the thumbnail images on the proof sheet.  
2
Select one layout style by filling in a circle in step 2 of the proof sheet.  
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Note If you need more control over print settings than the proof sheet provides,  
you can print photos directly from the control panel. For more information,  
Scan a proof sheet  
The final step in using a proof sheet is to scan the completed sheet you have placed on  
the scanner glass.  
Tip Make sure the glass of the HP all-in-one is completely clean or the proof sheet  
might not scan properly. For more information, see Clean the glass.  
1
Load the proof sheet face down on the right front corner of the glass. Make sure the  
sides of the proof sheet touch the right and front edges. Close the lid.  
2
3
Load 10 by 15 cm ((4 by 6 inch)) photo paper loaded in the input tray. Make sure  
the same memory card you used to print the proof sheet is still in the slot when you  
scan that proof sheet.  
In the Photo area, press Proof Sheet, and then press 2.  
This displays the Proof Sheet Menu and then selects Scan Proof Sheet.  
The HP all-in-one scans the proof sheet and prints the selected photos.  
Set photo print options  
From the control panel, you can control how your HP all-in-one prints photos, including  
paper type and size, layout, and more.  
This section contains information on the following topics: setting photo print options,  
changing print options, and setting new photo print option defaults.  
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Chapter 6  
You access and set photo print options from the Photo Menu available through the  
control panel.  
Tip You can also use the HP Image Zone software to set photo print options. For  
more information, see the HP Image Zone Help.  
Use the print options menu to set photo print options  
The Print Options menu gives you access to a variety of settings that affect the way  
photos print, including number of copies, paper types, and more. The default  
measurements and sizes vary according to country/region.  
1
2
Insert a memory card into the appropriate slot on your HP all-in-one.  
In the Photo area, press Photo Menu.  
The Photo Menu appears.  
3
Press 1 to access the Print Options menu, and then press the number next to the  
setting you want to change.  
Setting  
Description  
1. Number of Copies Lets you set the number of copies to be printed.  
2. Image Size  
Lets you set the size at which you want the image  
printed. Most choices are self-explanatory, but two  
require some explanation: Fill Entire Page and Fit to  
Page.  
The Fill Entire Page setting scales the image to cover  
all of the output paper without any white border area.  
Some cropping may occur. Fit to Page scales the image  
to cover as much of the page as possible while keeping  
the original aspect ratio without cropping. The image is  
centered on the page and is surrounded by a white  
border.  
3. Paper Size  
Lets you select the paper size for the current print job.  
The Automatic setting defaults to a large (letter or A4)  
and small 10 by 15 cm (4 by 6 inch) paper size that  
varies by country/region. When Paper Size and Paper  
Type are both set to Automatic, the HP all-in-one  
selects the best print options for the current print job.  
The other Paper Size settings let you override the  
automatic settings.  
4. Paper Type  
Lets you select the paper type for the current print job.  
The Automatic setting lets the HP all-in-one detect and  
set the paper type automatically. When Paper Size and  
Paper Type are both set to Automatic, the HP all-in-  
one selects the best options for the current print job. The  
other Paper Type settings let you override the automatic  
settings.  
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Setting  
Description  
5. Layout Style  
Lets you select one of three layout styles for the current  
print job.  
The Paper Saver layout fits as many photos on the  
paper as possible, rotating and cropping photos if  
necessary.  
The Album layouts keep the orientation of the original  
photos. Album (Portrait Page) and Album (Landscape  
Page) refer to the orientation of the page, not the photos  
themselves. Some cropping might occur.  
6. Smart Focus  
7. Digital Flash  
Lets you enable or disable automatic digital sharpening  
of photos. Smart Focus affects only printed photos. It  
does not change the appearance of photos on the color  
graphics display or the actual image file on the memory  
card. Smart Focus is enabled by default.  
Lets you make dark photos appear lighter. Digital Flash  
affects only printed photos. It does not change the  
appearance of photos on the color graphics display or  
the actual image file on the memory card. Digital Flash  
is turned off by default.  
8. Set New Defaults  
Lets you save the current Print Options settings as the  
new defaults.  
Change print options  
You change each of the Print Options menu settings in the same general way.  
1
In the Photo area, press Photo Menu, 1, and then press the number next to the  
setting you want to change. You can scroll through the Print Options menu by  
pressing  
on the control panel to see all the options.  
The currently selected option is highlighted, and its default setting (if any) appears  
below the menu, at the bottom of the color graphics display.  
Make the change to the setting, and then press OK.  
2
Note In the Photo area, Photo Menu again to exit the Print Options menu and  
return to the photo display.  
For information on setting default photo print options, see Set new photo print options  
Set new photo print options defaults  
You can change the photo print options defaults from the control panel.  
1
In the Photo area, press Photo Menu, and then press 1.  
The Print Options menu appears.  
2
Make changes to any options as needed.  
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Chapter 6  
The Print Options menu reappears when you confirm a new setting for any  
option.  
3
Press 8 when the Print Options menu is showing, and then press OK when  
prompted to set new defaults.  
All the current settings become the new defaults.  
Use the edit features  
The HP all-in-one offers several basic editing controls that you can apply to the image  
currently displayed on the color graphics display. These controls include brightness  
adjustment, special color effects, and more.  
You can apply these editing controls on the photo currently being viewed. The edits  
apply to printing and viewing only; they are not saved to the image itself.  
1
In the Photo area, press Photo Edit.  
The Photo Edit menu appears.  
2
Select the Edit option you want to use by pressing the corresponding number.  
Edit Option  
1. Zoom  
Purpose  
Press 1 to zoom out and 5 to zoom in to view the image  
at different sizes.  
2. Rotate  
Press 0 to rotate the image 90 degrees clockwise.  
3. Photo Brightness  
Lets you make the displayed image lighter or darker.  
Press to make the image darker. Press to make it  
lighter.  
4. Color Effect  
Displays a menu of special color effects you can apply to  
the image. No Effect leaves the image untouched.  
Sepia applies a brown tone found in photos from the  
1900s. Antique is similar to Sepia, but with pale colors  
added so the image looks hand-tinted. Black & White  
provides the same output as if you pressed Start Black.  
5. Frame  
Lets you apply a frame and frame color to the current  
image.  
6. Redeye  
Lets you remove red eye from photos. On makes red  
eye removal active. Off turns red eye removal off. The  
default is Off.  
Print photos directly from a memory card  
You can insert a memory card in your HP all-in-one and use the control panel to print  
photos. For information on printing photos on your HP all-in-one from a PictBridge-  
This section contains information on the following topics: printing individual photos,  
creating borderless photos, and deselecting photos.  
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Note When printing photos, you should select options for the correct paper type and  
photo enhancement. For more information, see Set photo print options. You  
might also want to use the photo print cartridge for superior print quality. For  
more information, see Use a photo print cartridge.  
You can do more than print your photos if you use the HP Image Zone software. This  
software lets you use photos for iron-on transfers, posters, banners, stickers, and other  
creative projects. For more information, see the onscreen HP Image Zone Help file  
that came with your software.  
Print individual photos  
You can print photos directly from the control panel without using a proof sheet.  
1
Insert the memory card into the appropriate slot on your HP all-in-one.  
The status light next to the memory card slots lights up.  
2
3
Load 10 by 15 cm ((4 by 6 inch)) photo paper in the input tray.  
Display a photo on the color graphics display and press OK to select it for printing. A  
selected photo bears a checkmark. Use or to move backward or forward  
through the photos, one photo at a time. Press and hold or to move rapidly  
through the photos.  
4
In the Photo area, press Print Photos to print the selected photos.  
Create borderless prints  
An exceptional feature of your HP all-in-one is its ability to turn photos on a memory  
card into professional, borderless prints.  
1
Insert the memory card into the appropriate slot on your HP all-in-one.  
The status light next to the memory card slots lights up.  
2
Display a photo on the color graphics display and press OK to select it for printing. A  
selected photo bears a checkmark. Use or to move backward or forward  
through the photos, one photo at a time. Press and hold or to move rapidly  
through the photos.  
3
4
Load 10 by 15 cm (4 by 6 inch) photo paper face down in the right back corner of  
the paper tray and adjust the paper guide.  
Tip If the photo paper you are using has perforated tabs, load the photo paper so  
that the tabs are closest to you.  
In the Photo area, press Print Photos to print the selected photos as borderless  
prints.  
Deselect photos  
You can deselect photos from the control panel.  
Do one of the following:  
Press OK to deselect the currently selected photo shown in the display.  
Press Cancel to deselect all photos and return to the idle screen.  
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Chapter 6  
Print photos from a PictBridge-compatible digital camera  
The HP all-in-one supports the PictBridge standard, which lets you connect any  
PictBridge-compatible camera to the camera port and print JPEG photos contained on  
the memory card in the camera.  
1
2
3
Make sure the HP all-in-one is turned on and that the initialization process is  
finished.  
Connect your PictBridge-compatible digital camera to the camera port on the front  
of your HP all-in-one using the USB cable supplied with your camera.  
Turn on your camera and make sure it is in PictBridge mode.  
Note When the camera is connected correctly, the status light next to the memory card  
slots is illuminated. The status light blinks green when printing from the camera.  
If the camera is not PictBridge-compliant or is not in PictBridge mode, the status  
light blinks amber and an error message displays on your computer monitor (if  
you have the HP all-in-one software installed). Disconnect the camera, correct  
the problem on the camera and reconnect. For more information about  
PictBridge camera port troubleshooting, see theTroubleshooting Help that  
came with your HP Image Zone software.  
After you successfully connect your PictBridge-compliant camera to the HP all-in-one,  
you can print your photos. Make sure the size of the paper loaded in the HP all-in-one  
matches the setting on your camera. If the paper size setting on your camera is set to  
the default, the HP all-in-one uses the paper that is currently loaded in the input tray.  
Refer to the user guide that came with your camera for detailed information on printing  
from the camera.  
Tip If your digital camera is an HP model that does not support PictBridge, you can  
still print directly to the HP all-in-one. Connect the camera to the USB port on the  
back of the HP all-in-one instead of to the camera port. This works with HP digital  
cameras only.  
Print the current photo  
You can use the Print Photos button to print the photo currently being viewed on the  
color graphics display.  
1
2
3
Insert the memory card into the appropriate slot on your HP all-in-one.  
Navigate to a photo you want to print.  
In the Photo area, press Print Photos to print the photo using the current settings.  
Print a DPOF file  
The Digital Print Order Format (DPOF) is an industry-standard file that can be created  
by some digital cameras. Camera-selected photos are photos you marked for printing  
with your digital camera. When you select photos with your camera, the camera creates a  
DPOF file that identifies which photos have been tagged for printing. Your HP all-in-one  
can read the DPOF file from the memory card so you do not have to reselect the photos  
to print.  
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Note Not all digital cameras allow you to tag your photos for printing. See your digital  
camera documentation to see if it supports DPOF. Your HP all-in-one supports  
DPOF file format 1.1.  
When you print camera-selected photos, the HP all-in-one print settings do not apply;  
the settings in the DPOF file for photo layout and number of copies override those of  
your HP all-in-one.  
The DPOF file is stored by the digital camera on a memory card and specifies the  
following information:  
Which photos to print  
The quantity of each photo to print  
Rotation applied to a photo  
Cropping applied to a photo  
Index printing (thumbnails of selected photos)  
To print camera-selected photos  
1
Insert the memory card into the appropriate slot on your HP all-in-one. If there are  
DPOF-tagged photos, the Print DPOF Photos prompt appears on the color  
graphics display.  
2
Do one of the following:  
Press 1 to print all DPOF-tagged photos on the memory card.  
Press 2 to bypass DPOF printing.  
Use the slide show feature  
You can use the Slide Show option on the Photo Menu to view all the photos on a  
memory card as a slide show.  
View or print photos in a slide show  
You can view or print photos displayed in a slide show using the Slide Show feature of  
the HP all-in-one.  
To view a slide show  
1
Insert the memory card into the appropriate slot on your HP all-in-one.  
The status light next to the memory card slots lights up.  
In the Photo area, press Photo Menu to display the Photo Menu.  
Press 3 to start the slide show.  
2
3
4
Press Cancel to end the slide show.  
To print the currently displayed photo in a slide show  
1
When the photo you want to print appears on the color graphics display, press  
Cancel to cancel the slide show.  
2
In the Photo area, press Print Photos to print the photo using the current settings.  
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Chapter 6  
Share photos through HP Instant Share  
The HP all-in-one and its software can help you share photos with friends and family  
members using a technology called HP Instant Share. You can use HP Instant Share  
to:  
Share photos with friends and relatives through e-mail.  
Create online albums.  
Order printed photos online.  
In order to take full advantage of the HP Instant Share features available from the  
control panel of your HP all-in-one, you must set up HP Instant Share on your HP all-  
in-one. For information on setting up HP Instant Share on your HP all-in-one, see Use  
For more information on using HP Instant Share, see the HP Image Zone Help that  
came with the software.  
Use the HP Image Zone  
You can use the HP Image Zone for viewing and editing image files. You can also print  
images, send images by e-mail or fax to family and friends, upload images to a  
website, or use images in fun and creative printing projects. The HP software lets you  
do all this and much more. Explore the software to take full advantage of the features of  
your HP all-in-one.  
For more information on using HP Image Zone, see the HP Image Zone Help file that  
came with your software.  
For Windows: If you want to open the HP Image Zone at a later time, open the  
HP Director and click the HP Image Zone icon.  
For a Macintosh OS earlier than OS X v10.1.5, including OS 9: If you want to open  
the HP Gallery component of the HP Image Zone software at a later time, select the  
HP Director icon on your desktop.  
For a Macintosh OS X v10.1.5 or later: If you want to open the HP Gallery  
component of the HP Image Zone software at a later time, select HP Director in the  
Dock. The HP Image Zone window opens. Select the Services tab, and then select  
HP Gallery.  
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Use the copy features  
7
The HP all-in-one allows you to produce high-quality color and black-and-white copies  
on a variety of paper types, including transparencies. You can enlarge or reduce the  
size of an original to fit a specific paper size, adjust the darkness and color intensity of  
the copy, and use special features to make high-quality copies of photos, including 10  
by 15 cm (4 by 6 inch) borderless copies.  
This chapter provides instructions for increasing copy speed, enhancing copy quality,  
setting the number of copies to print, guidelines for choosing the best paper type and  
size for your job, making posters, and making iron-on transfers.  
Tip For the best copy performance on standard copy projects, set the paper size to  
Letter or A4, the paper type to Plain Paper, and the copy quality to Fast.  
For information on setting the paper size, see Set the copy paper size.  
For information on setting the paper type, see Set the copy paper type.  
For information on setting the copy quality, see Increase copy speed or quality.  
You can learn how to perform photo copy projects, such as making borderless copies  
of photos, enlarging and reducing the copies of photos to suit your preference, making  
multiple copies of photos on a page, and making quality enhancements to copies of  
faded photos.  
Set the copy paper size  
You can set the paper size on your HP all-in-one. The paper size you select should  
match what is loaded in your paper tray. The default paper size setting for copying is  
Automatic, which causes the HP all-in-one to detect the size of paper in the paper  
tray.  
Paper type  
Suggested paper size settings  
Letter or A4  
Copier, multi-purpose, or plain papers  
Inkjet papers  
Letter or A4  
Iron-on transfers  
Letter or A4  
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Chapter 7  
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Paper type  
Suggested paper size settings  
Letterhead  
Letter or A4  
Photo papers  
4 x 6 in. (with tab), 5 x 7 in., letter, A4, or  
appropriate listed size  
Borderless photo (4 x 6 in., letter, A4, or  
appropriate listed size)  
Hagaki cards  
Hagaki card  
Borderless Hagaki card  
Transparency films  
Letter or A4  
To set the paper size from the control panel  
1
Press Copy Menu, and then press 3.  
This displays the Copy Menu and then selects Paper Size.  
2
3
Press  
until the appropriate paper size appears.  
Press OK to choose the displayed paper size.  
Set the copy paper type  
You can set the paper type on your HP all-in-one. The default paper type setting for  
copying is Automatic, which causes the HP all-in-one to detect the type of paper in the  
paper tray.  
If you copy onto special papers, or if you experience poor print quality by using the  
Automatic setting, you can set the paper type manually from the Copy Menu.  
To set the paper type from the control panel  
1
Press Copy Menu, and then press 4.  
This displays the Copy Menu and then selects Paper Type.  
2
Press  
to highlight a paper type setting, and then press OK.  
Refer to the following table to determine which paper type setting to choose based on  
the paper loaded in the paper tray.  
Paper type  
Control panel setting  
Plain Paper  
Copier paper or letterhead  
HP Bright White Paper  
Plain Paper  
HP Premium Plus Photo Paper, Glossy  
HP Premium Plus Photo Paper, Matte  
HP Premium Plus 4 by 6 inch Photo Paper  
HP Photo Paper  
Premium Photo  
Premium Photo  
Premium Photo  
Photo Paper  
HP Everyday Photo Paper  
Everyday Photo  
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Paper type  
Control panel setting  
Everyday Matte  
Other Photo  
HP Everyday Photo Paper, Semi Gloss  
Other photo paper  
HP Iron-On Transfer (for color fabrics)  
HP Iron-On Transfer (for light or white fabrics)  
HP Premium Paper  
Iron-On  
Iron-On Mirrored  
Premium Inkjet  
Premium Inkjet  
Other inkjet paper  
HP Professional Brochure & Flyer Paper (Glossy) Brochure Glossy  
HP Professional Brochure & Flyer Paper (Matte) Brochure Matte  
HP Premium or Premium Plus Inkjet  
Transparency Film  
Transparency  
Other transparency film  
Plain Hagaki  
Transparency  
Plain Paper  
Glossy Hagaki  
Premium Photo  
Premium Photo  
L (Japan only)  
Increase copy speed or quality  
The HP all-in-one provides three options that affect copy speed and quality.  
Normal delivers high-quality output and is the recommended setting for most of  
your copying. Normal copies faster than Best.  
Best produces the highest quality for all paper and eliminates the banding  
(striping) effect that sometimes occurs in solid areas. Best copies more slowly than  
the other quality settings.  
Fast copies faster than the Normal setting. The text is comparable to the quality of  
the Normal setting, but the graphics might be lower quality. The Fast setting uses  
less ink and extends the life of your print cartridges.  
To change the copy quality from the control panel  
1
2
3
Make sure you have paper loaded in the paper tray.  
Load your original face down on the right front corner of the glass.  
Press Copy Menu, and then press 5.  
This displays the Copy Menu and then selects Copy Quality.  
4
5
Press  
to highlight a quality setting, and then press OK.  
Press Start Copy Black or Start Copy Color.  
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Change default copy settings  
To set default copy settings from the control panel  
1
2
3
Make any needed changes to the settings in the Copy Menu.  
Press 9 to select Set New Defaults from the Copy Menu.  
Press OK to accept the settings as the new default settings.  
The settings you specify here are only saved on the HP all-in-one itself. They do not  
adjust the settings in the software. You can save your most frequently used settings by  
using the HP Image Zone software that came with your HP all-in-one. For more  
information, see the onscreen HP Image Zone Help.  
Make multiple copies of the same original  
You can set the number of copies that you want to print by using the Number of  
Copies option in the Copy Menu.  
To make multiple copies of an original from the control panel  
1
2
3
Make sure you have paper loaded in the paper tray.  
Load your original face down on the right front corner of the glass.  
Press Copy Menu, and then press 1.  
This displays the Copy Menu and then selects Number of Copies.  
Press or use the keypad to enter the number of copies, up to the maximum, and  
then press OK.  
4
5
(The maximum number of copies varies by model.)  
Tip If you hold down either of the arrow buttons, the number of copies changes by  
increments of 5 to make it easier to set a large number of copies.  
Press Start Copy Black or Start Copy Color.  
In this example, the HP all-in-one makes six copies of the original 10 by 15 cm (4  
by 6 inch) photo.  
Copy a two-page black-and-white document  
You can use the HP all-in-one to copy a single- or multiple-page document in color or  
black and white. In this example, the HP all-in-one is used to copy a two-page black-  
and-white original.  
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To copy a two-page document from the control panel  
1
2
3
4
5
6
Make sure you have paper loaded in the paper tray.  
Load the first page of your original face down on the right front corner of the glass.  
Press Copy, if not already lit.  
Press Start Copy Black.  
Remove the first page from the glass and load the second page.  
Press Start Copy Black.  
Make a 10by 15cm (4by 6inch) borderless copy of a photo  
For the best quality when copying a photo, load photo paper in the paper tray and  
change your copy settings for the correct paper type and photo enhancement. You  
might also want to use the photo print cartridge for superior print quality. With the tri-  
color and photo print cartridges installed, you have a six-ink system. For more  
information, see Use a photo print cartridge.  
To copy a photo from the control panel  
1
Load 10 by 15 cm (4 by 6 inch) photo paper in the paper tray.  
Warning In order to make a borderless copy, you must have photo paper  
(or other specialty paper) loaded. If the HP all-in-one detects plain paper in  
the input tray, it will not make a borderless copy. Instead, your copy will  
have borders.  
2
Load your original photo face down on the right front corner of the glass.  
Position the photo on the glass so the long edge of the photo is along the front  
edge of the glass.  
3
4
5
Press Copy Menu.  
This displays the Copy Menu.  
Press 2, and then press 3.  
This displays the Reduce/Enlarge menu, and then selects Fill Entire Page.  
Press Start Copy Color.  
The HP all-in-one makes a 10 by 15 cm (4 by 6 inch) borderless copy of your  
original photo, as shown below.  
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Chapter 7  
Tip If the output is not borderless, then set the paper size to 5x7 Borderless or  
4x6 Borderless, set the paper type to Photo Paper, set the Photo  
enhancement, and then try again.  
For more information on how to set the paper size, see Set the copy paper  
size.  
For information on how to set the paper type, see Set the copy paper type.  
For information on how to set the Photo enhancement, see Enhance light  
Copy a 10by 15cm (4by 6inch) photo onto a full-size  
page  
You can use the Fill Entire Page setting to enlarge or reduce your original to fill the  
printable area of the paper size loaded in the paper tray. In this example, Fill Entire  
Page is used to enlarge a 10 by 15 cm (4 by 6 inch) photo to create a full-size  
borderless copy. When copying a photo, you might want to use the photo print cartridge  
for superior print quality. With the tri-color and photo print cartridges installed, you have a  
six-ink system. For more information, see Use a photo print cartridge.  
Note In order to achieve a borderless print without changing the proportions of the  
original, the HP all-in-one might crop some of the image around the margins. In  
most cases, this cropping will not be noticeable.  
To copy a photo onto a full-size page from the control panel  
1
Load letter or A4 photo paper in the paper tray.  
Warning In order to make a borderless copy, you must have photo paper  
(or other specialty paper) loaded. If the HP all-in-one detects plain paper in  
the input tray, it will not make a borderless copy. Instead, your copy will  
have borders.  
2
Load your original photo face down on the right front corner of the glass.  
Position the photo on the glass so the long edge of the photo is along the front  
edge of the glass.  
3
4
Press Copy Menu to display the Copy Menu.  
Press 2, and then press 3.  
This displays the Reduce/Enlarge menu and then selects Fill Entire Page.  
Press Start Copy Color.  
5
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Tip If the output is not borderless, then set the paper size to Letter or A4, set the  
paper type to Photo Paper, set the Photo enhancement, and then try again.  
For more information on how to set the paper size, see Set the copy paper  
size.  
For information on how to set the paper type, see Set the copy paper type.  
For information on how to set the Photo enhancement, see Enhance light  
Copy a photo several times on one page  
You can print multiple copies of an original on one page by selecting an image size from  
the Reduce/Enlarge option in the Copy Menu.  
After you select one of the available sizes, you might be prompted whether you want to  
print multiple copies of the photo to fill the paper you have loaded in the paper tray.  
To copy a photo several times on one page from the control panel  
1
2
Make sure you have paper loaded in the paper tray.  
Load your original photo face down on the right front corner of the glass.  
Position the photo on the glass so the long edge of the photo is along the front  
edge of the glass.  
3
4
Press Copy Menu to display the Copy Menu.  
Press 2, and then press 5.  
This displays the Reduce/Enlarge menu and then selects Image Sizes.  
5
Press  
to highlight the size in which you want to copy the photo, and then press  
OK.  
Depending on the image size you select, the Many on Page? prompt might  
appear to determine whether you want to print multiple copies of the photo to fill the  
paper in the paper tray, or just one copy.  
Some larger sizes do not prompt you for a number of images. In this case, only one  
image is copied to the page.  
6
7
If the Many on Page? prompt appears, select Yes or No, and then press OK.  
Press Start Copy Black or Start Copy Color.  
Resize an original to fit onto letter or A4paper  
If the image or text on your original fills the entire sheet with no margins, use the Fit to  
Page feature to reduce your original and prevent unwanted cropping of the text or  
images at the edges of the sheet.  
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Tip You can also use Fit to Page to enlarge a small photo to fit within the printable  
area of a full-size page. In order to do this without changing the proportions of the  
original or cropping the edges, the HP all-in-one might leave an uneven amount of  
white space around the edges of the paper.  
To resize a document from the control panel  
1
2
3
Make sure you have paper loaded in the paper tray.  
Load your original face down on the right front corner of the glass.  
Press Copy Menu, and then press 3.  
This displays the Copy Menu and then selects Paper Size.  
4
5
6
7
Press  
Press 2 to select Reduce/Enlarge from the Copy Menu.  
Press to highlight Fit to Page, and then press OK.  
Press Start Copy Black or Start Copy Color.  
to highlight Letter or A4, as appropriate, and then press OK.  
Copy a faded original  
You can use the Lighter/Darker option to adjust the lightness and darkness of the  
copies you make. You can also adjust the color intensity to make colors on your copy  
more vivid or more subtle.  
To copy a faded original from the control panel  
1
2
3
Make sure you have paper loaded in the paper tray.  
Load your original face down on the right front corner of the glass.  
Press Copy Menu, and then press 6.  
This displays the Copy Menu and then selects Lighter/Darker. The range of  
Lighter/Darker values appears as a scale on the color graphics display.  
Press to darken the copy, and then press OK.  
4
Note  
You can also press to lighten the copy.  
5
6
Press 8 to select Color Intensity from the Copy Menu.  
The range of color intensity values appears as a scale on the color graphics  
display.  
Press to make the image more vivid, and then press OK.  
Note  
You can also press to make the image more pale.  
7
Press Start Copy Black or Start Copy Color.  
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Copy a document that has been faxed several times  
You can use the Enhancements feature to adjust the quality of text documents by  
sharpening edges of black text or adjust photographs by enhancing light colors that  
might otherwise appear white.  
The Mixed enhancement is the default option. Use the Mixed enhancement to sharpen  
edges of most originals.  
To copy a blurred document from the control panel  
1
2
3
Make sure you have paper loaded in the paper tray.  
Load your original face down on the right front corner of the glass.  
Press Copy, and then press 7.  
This displays the Copy Menu and then selects Enhancements.  
4
5
Press  
to highlight the Text enhancement setting, and then press OK.  
Press Start Copy Black or Start Copy Color.  
Tip If any of the following occur, turn off Text enhancement by selecting Photo or  
None:  
Stray dots of color surround some text on your copies  
Large, black typefaces look splotchy (not smooth)  
Thin, colored objects or lines contain black sections  
Horizontal grainy or white bands appear in light- to medium-gray areas  
Enhance light areas of your copy  
You can use Photo enhancements to enhance light colors that might otherwise appear  
white. You can also use Photo enhancements to eliminate or reduce any of the  
following that might occur when copying with Text enhancements:  
Stray dots of color surround some text on your copies  
Large, black typefaces look splotchy (not smooth)  
Thin, colored objects or lines contain black sections  
Horizontal grainy or white bands appear in light- to medium-gray areas  
To copy an overexposed photo from the control panel  
1
2
Make sure you have paper loaded in the paper tray.  
Load your original photo face down on the right front corner of the glass.  
Position the photo on the glass so the long edge of the photo is along the front  
edge of the glass.  
3
Press Copy Menu, and then press 7.  
This displays the Copy Menu and then selects Enhancements.  
4
5
Press  
to highlight the Photo enhancement setting, and then press OK.  
Press Start Copy Color.  
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Chapter 7  
It is easy to set Enhancement settings for photos and other documents you copy by  
using the HP Image Zone software that came with your HP all-in-one. With one click of  
your mouse button, you can set a photo to copy with Photo enhancements, a text  
document to copy with Text enhancements, or a document that contains both images  
and text to copy with both Photo and Text enhancements turned on. For more  
information, see the onscreen HP Image Zone Help.  
Make a poster  
You can use the Poster feature to create an enlarged copy of your original in sections  
and assemble them into a poster.  
1
2
Make sure you have paper loaded in the paper tray.  
Load your original face down on the right front corner of the glass.  
If you are copying a photo, position the photo on the glass so the long edge of the  
photo is along the front edge of the glass.  
3
4
Press Copy Menu to display the Copy Menu.  
Press 2, and then press 6.  
This displays the Reduce/Enlarge menu and then selects Poster.  
5
6
Press  
to highlight a page width for the poster, and then press OK.  
The default poster size is two pages wide.  
Press Start Copy Black or Start Copy Color.  
After you select the poster width, the HP all-in-one adjusts the length automatically  
to maintain the proportions of the original.  
Tip If the original cannot be enlarged to the selected poster size because it exceeds  
the maximum zoom percentage, an error message appears that tells you to try a  
smaller width. Select a smaller poster size and make the copy again.  
You can be even more creative with your photos by using the HP Image Zone software  
that came with your HP all-in-one. For more information, see the onscreen HP Image  
Zone Help.  
Prepare a color iron-on transfer  
You can copy an image or text onto an iron-on transfer, then iron it onto a T-shirt, pillow  
cover, place mat, or other piece of fabric.  
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Tip Practice applying a T-shirt transfer on an old garment first.  
1
2
Load the iron-on transfer paper in the paper tray.  
Load your original face down on the right front corner of the glass.  
If you are copying a photo, position the photo on the glass so the long edge of the  
photo is along the front edge of the glass.  
3
4
Press Copy Menu, and then press 4.  
This displays the Copy Menu and then selects Paper Type.  
Press  
to highlight Iron-On or Iron-On Mirrored, and then press OK.  
Note Select Iron-On as the paper type for dark-colored fabrics, and Iron-On  
Mirrored for white and light-colored fabrics.  
5
Press Start Copy Black or Start Copy Color.  
Note When you select Iron-On Mirrored as the paper type, the HP all-in-one  
automatically copies a mirror image of your original so that it will appear  
properly when you iron it onto fabric.  
Stop copying  
To stop copying, press Cancel on the control panel.  
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Use the scan features  
8
Scanning is the process of converting text and pictures into an electronic format for  
your computer. You can scan just about anything: photos, magazine articles, text  
documents, and even 3D objects, as long as you are careful not to scratch the glass on  
your HP all-in-one. Scanning to a memory card makes your scanned images even more  
portable.  
You can use the scanning features of your HP all-in-one to do the following:  
Scan text from an article into your word processor and quote it in a report.  
Print business cards and brochures by scanning a logo and using it in your  
publishing software.  
Send photos to friends and relatives by scanning your favorite prints and including  
them in e-mail messages.  
Create a photographic inventory of your house or office, or archive treasured  
photos in an electronic scrapbook.  
Note Scanning text (also known as optical character recognition or OCR) lets you  
bring the content of magazine articles, books, and other printed matter into your  
favorite word processor (and many other programs) as fully editable text.  
Learning to do OCR right is important if you want to obtain the best results. Do  
not expect scanned text documents to be letter-perfect the first time you use  
your OCR software. Using OCR software is an art that takes time and practice to  
master. For more information about scanning documents, especially documents  
containing both text and graphics, see the documentation that came with your  
OCR software.  
To use the scan features, your HP all-in-one and computer must be connected and  
turned on. The HP all-in-one software must also be installed and running on your  
computer prior to scanning. To verify that the HP all-in-one software is running on a  
Windows PC, look for the HP all-in-one icon in the system tray at the lower right side of  
the screen, near the time. On a Macintosh, the HP all-in-one software is always  
running.  
Note Closing the HP Windows system tray icon can cause your HP all-in-one to lose  
some of its scan functionality and result in the No Connection error message. If  
this happens, you can restore full functionality by restarting your computer or by  
starting the HP Image Zone software.  
For information about how to scan from the computer, and how to adjust, resize, rotate,  
crop, and sharpen your scans, see the onscreen HP Image Zone Help that came with  
your software.  
This chapter contains information on: sending a scan to and from different destinations,  
and adjusting the preview image.  
Scan to an application  
You can scan originals placed on the glass directly from the control panel.  
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Note The menus shown in this section may vary in content depending on your  
computer's operating system and which applications you set up as scan  
destinations in the HP Image Zone.  
1
2
Load the original face down on the right front corner of the glass.  
In the Scan area, press Scan To.  
The Scan To menu appears, listing destinations, including applications, for  
anything you scan. The default destination is whichever one you selected the last  
time you used this menu. You designate which applications and other destinations  
appear on the Scan To menu by using the HP Image Zone on your computer.  
To select an application to receive the scan, press its number on the control panel  
or use the arrow keys to highlight it and then press OK or Start Scan.  
A preview image of the scan appears in the HP Scan window on the computer,  
where you can edit it.  
For more information about editing a preview image, see the onscreen HP Image  
Zone Help that came with your software.  
Make any edits to the preview image in the HP Scan window. When you have  
finished, click Accept.  
3
4
The HP all-in-one sends the scan to the selected application. For example, if you  
chose the HP Image Zone, it automatically opens and displays the image.  
The HP Image Zone has many tools that you can use to edit your scanned image. You  
can improve the overall image quality by adjusting the brightness, sharpness, color  
tone, or saturation. You can also crop, straighten, rotate, or resize the image. When the  
scanned image looks just the way you want it, you can open it in another application,  
send it through e-mail, save it to a file, or print it. For more information about using the  
HP Image Zone, see the HP Gallery section in the onscreen HP Image Zone Help.  
Send a scan to an HP Instant Share destination  
HP Instant Share lets you share your photos with family and friends through e-mail  
messages, online photo albums, and high-quality prints.  
For information on using HP Instant Share, see the onscreen HP Image Zone Help.  
Send a scan to a memory card  
You can send the scanned image as a JPEG image to the memory card that is currently  
inserted in one of the memory card slots on the HP all-in-one. This enables you to use  
the memory card features to generate borderless prints and album pages from the  
scanned image. It also enables you to access the scanned image from other devices  
that support the memory card.  
1
2
Load the original face down on the right front corner of the glass.  
In the Scan area, press Scan To.  
A Scan To menu appears, listing various options or destinations. The default  
destination is whichever one you selected the last time you used this menu.  
Press the number next to Memory Card.  
3
The HP all-in-one scans the image and saves the file to the memory card in the  
JPEG format.  
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Stop scanning  
To stop scanning, press Cancel on the control panel, or in HP Image Zone, click  
Cancel.  
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Print from your computer  
9
The HP all-in-one can be used with any software application that allows printing. The  
instructions vary slightly depending whether you are printing from a Windows PC or a  
Macintosh. Make sure you follow the instructions for your operating system in this  
chapter.  
In addition to the printing capabilities described in this chapter, you can print special  
print jobs such as borderless prints and newsletters; print images directly from a photo  
memory card or from a digital camera that supports PictBridge; and use scanned  
images in printing projects in the HP Image Zone.  
For more information on printing from a memory card or digital camera, see Use a  
For more information on performing special print jobs or printing images in the  
HP Image Zone, see the onscreen HP Image Zone Help.  
Print from a software application  
Most print settings are automatically handled by the software application you are  
printing from or by HP ColorSmart technology. You need to change the settings  
manually only when you change print quality, print on specific types of paper or  
transparency film, or use special features.  
To print from the software application you used to create your document  
(Windows users)  
1
2
3
4
Make sure you have paper loaded in the paper tray.  
On the File menu in your software application, click Print.  
Select the HP all-in-one as the printer.  
If you need to change settings, click the button that opens the Properties dialog  
box.  
Depending on your software application, this button might be called Properties,  
Options, Printer Setup, or Printer.  
5
Select the appropriate options for your print job by using the features available in  
the Paper/Quality, Finishing, Effects, Basics, and Color tabs.  
Tip You can easily print your job with a set of default settings based on the type  
of job you want to print. On the Printing Shortcuts tab, click a type of print  
task in the What do you want to do? list. The default settings for that type of  
print task are set, and summarized on the Printing Shortcuts tab. If  
necessary, you can adjust the settings here, or you can make your changes  
on the other tabs in the Properties dialog box.  
6
7
Click OK to close the Properties dialog box.  
Click Print or OK to begin printing.  
To print from the software application you used to create your document  
(Macintosh users)  
1
Make sure you have paper loaded in the paper tray.  
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2
3
Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier),  
or Printer Setup Utility (OS 10.3 or later) before you begin printing.  
From the File menu in your software application, choose Page Setup.  
The Page Setup dialog box appears, allowing you to specify the paper size,  
orientation, and scaling.  
4
Specify the page attributes:  
Choose the paper size.  
Select the orientation.  
Enter the scaling percentage.  
Note For OS 9, the Page Setup dialog box also includes options to print a  
mirrored (or reversed) version of the image, and to adjust the page margins  
for two-sided printing.  
5
6
Click OK.  
From the File menu in your software application, choose Print.  
The Print dialog box appears. If you are using OS 9, the General panel opens. If  
you are using OS X, the Copies & Pages panel opens.  
Change the print settings for each option in the pop-up menu, as appropriate for  
your project.  
7
8
Click Print to begin printing.  
Change the print settings  
You can customize the print settings of the HP all-in-one to handle nearly any print  
task.  
Windows users  
Before you change print settings, you should decide if you want to change the settings  
for the current print job only, or if you want to make the settings the defaults for all future  
print jobs. How you display print settings depends on whether or not you want to apply  
the change to all future print jobs or just to the current print job.  
To change the print settings for all future jobs  
1
In the HP Director, click Settings, point to Print Settings, and then click Printer  
Settings.  
2
Make changes to the print settings, and click OK.  
To change the print settings for the current job  
1
2
3
On the File menu in your software application, click Print.  
Make sure the HP all-in-one is the selected printer.  
Click the button that opens the Properties dialog box.  
Depending on your software application, this button might be called Properties,  
Options, Printer Setup, or Printer.  
4
5
Make changes to the print settings, and click OK.  
Click Print or OK in the Print dialog box to print the job.  
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Macintosh users  
Use the Page Setup and Print dialog boxes to change the settings for your print job.  
Which dialog box you use depends on which setting you want to change.  
To change the paper size, orientation, or scaling percentage  
1
Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier),  
or Printer Setup Utility (OS 10.3 or later) before you begin printing.  
From the File menu in your software application, choose Page Setup.  
Make changes to the paper size, orientation, and scaling percentage settings, and  
click OK.  
2
3
To change all other print settings  
1
Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier),  
or Printer Setup Utility (OS 10.3 or later) before you begin printing.  
From the File menu in your software application, choose Print.  
2
3
Make changes to the print settings, and click Print to print the job.  
Stop a print job  
Although you can stop a print job from either the HP all-in-one or the computer, we  
recommend you stop it from the HP all-in-one for best results.  
To stop a print job from the HP all-in-one  
Press Cancel on the control panel. Look for the Print Cancelled message on the  
color graphics display. If the message does not appear, press Cancel again.  
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10 Use HP Instant Share  
HP Instant Share makes it easy to share photos with family and friends. Just scan a  
photo or insert a memory card into the appropriate card slot on your HP all-in-one,  
select one or more photos to share, select a destination for your photos, and then send  
the photos on their way. You can even upload your photos to an online photo album or  
an online photo finishing service. Availability of services varies by country/region.  
With HP Instant Share E-mail, family and friends always get photos they can view -- no  
more large downloads or images that are too big to open. An e-mail message with  
thumbnail images of your photos is sent with a link to a secure Web page where family  
and friends can easily view, share, print, and save the photos.  
Overview  
If your HP all-in-one is USB-connected, you can share photos with friends and relatives  
using your device and the HP software installed on your computer. If you have a  
Windows-based computer, use the HP Image Zone software; if you have a Macintosh,  
use the HP Instant Share client application software.  
Note A USB-connected device is an HP All-in-One that is connected to a computer by  
means of a USB cable and relies on the computer for access to the Internet.  
Use HP Instant Share to send images from your HP all-in-one to a destination of your  
choice. The destination, for example, can be an e-mail address, an online photo album,  
or an online photo finishing service. Availability of services varies by country/region.  
Note You can also send images to a friend or relative's network-connected HP All-in-  
One or photo printer. To send to a device, you must have an HP Passport user ID  
and password. The receiving device must be set up and registered with  
HP Instant Share. You will also need to obtain the name the recipient assigned to  
the receiving device. Further instructions are provided in step 6 in Send images  
Get started  
You must have the following to use HP Instant Share with your HP all-in-one:  
An HP all-in-one connected to a computer with a USB cable  
Internet access through the computer to which the HP all-in-one is connected  
HP Image Zone software installed on your computer. Macintosh users will find that  
the HP Instant Share client application software is also installed.  
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Chapter 10  
Once you have set up your HP all-in-one and installed the HP Image Zone software,  
you are ready to start sharing photos using HP Instant Share. For more information on  
setting up your HP all-in-one, see the Setup Guide that came with your device.  
Send images using your HP all-in-one  
Images can be photos or scanned documents. Either can be shared with friends and  
relatives using your HP all-in-one and HP Instant Share. Select photos from a memory  
card or scan an image, press HP Instant Share on the control panel of your HP all-in-  
one, and send your images to the destination of your choice. See the topics below for  
detailed instructions.  
Send photos from a memory card  
Use your HP all-in-one to share photos immediately upon inserting a memory card.  
Simply insert the memory card into the appropriate card slot, select one or more  
photos, and then press Photo Menu on the control panel.  
Note For more information on using a memory card, see Use a memory card or  
To send photos using the Photo Menu button  
1
Make sure the memory card is inserted into the appropriate card slot on your  
HP all-in-one.  
2
Select one or more photos.  
Note For more information on selecting photos, see Use a memory card or  
3
4
Press Photo Menu on the control panel of your HP all-in-one.  
The Photo Menu appears on the color graphics display.  
Press 4 to select HP Instant Share.  
For Windows users, the HP Image Zone software opens on your computer. The  
HP Instant Share tab appears. Thumbnails of your photos appear in the Selection  
Tray. For more information on the HP Image Zone, see Use the HP Image Zone  
in the onscreen help.  
For Macintosh users, the HP Instant Share client application software opens on  
your computer. Thumbnails of your photos appear in the HP Instant Share  
window.  
Note If you are using a Macintosh OS earlier than X v10.1.5 (including OS 9  
v9.1.5), your photos are uploaded to the HP Gallery on your Macintosh.  
Click E-mail. Send the photos as an e-mail attachment by following the  
prompts on your computer screen.  
5
Follow the steps appropriate for your operating system:  
If you are using a Windows-based computer:  
a
From either the Control or Work areas of the HP Instant Share tab, click the  
link or icon of the service you want to use to send your photos.  
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Note If you click See All Services, you can choose from among all of the  
services available in your country/region, for example: HP Instant  
Share E-mail and Create Online Albums. Follow the onscreen  
instructions.  
The Go Online screen appears in the Work area.  
Click Next and follow the onscreen instructions.  
b
If you are using a Macintosh:  
a
Make sure the photos you want to share display in the HP Instant Share  
window.  
Use the - button to remove photos, or the + button to add photos to the  
window.  
b
c
Click Continue and follow the onscreen instructions.  
From the HP Instant Share services list, select the service you want to use to  
send your photos.  
d
Follow the onscreen instructions.  
6
From the HP Instant Share E-mail service, you can:  
Send an e-mail message with thumbnail images of your photos which can be  
viewed, printed, and saved over the Web.  
Open and maintain an e-mail address book. Click Address Book, register with  
HP Instant Share, and create an HP Passport account.  
Send your e-mail message to multiple addresses. Click the related link.  
Send a collection of images to a friend or relative's network-connected device.  
Enter the name assigned to the device by the recipient in the E-mail address  
field followed by @send.hp.com. You will be prompted to sign in to HP Instant  
Share with your HP Passport userid and password.  
Note If you have not previously set up HP Instant Share, click I need an HP  
Passport account on the Sign in with HP Passport screen. Obtain an  
HP Passport user ID and password.  
Send a scanned image  
Share a scanned image by pressing Scan To on the control panel. To use Scan To,  
place an image face down on the glass, select a destination to which you want to send  
the image, and start the scan.  
Note For more information on scanning an image, see Use the scan features.  
To send a scanned image from your HP all-in-one  
1
2
Load your original face down on the right front corner of the glass.  
Press Scan To on the control panel of your HP all-in-one.  
The Scan To menu appears on the color graphics display.  
3
4
Use the  
and  
arrows to highlight HP Instant Share.  
Press OK or Start Scan to select the destination.  
The image is scanned and uploaded to your computer.  
For Windows users, the HP Image Zone software opens on your computer. The  
HP Instant Share tab appears. A thumbnail of the scanned image appears in the  
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Selection Tray. For more information on the HP Image Zone, see Use the HP  
Image Zone in the onscreen help.  
For Macintosh users, the HP Instant Share client application software opens on  
your computer. A thumbnail of the scanned image appears in the HP Instant Share  
window.  
Note If you are using a Macintosh OS earlier than X v10.1.5 (including OS 9  
v9.1.5), your photos are uploaded to the HP Gallery on your Macintosh.  
Click E-mail. Send the scanned image as an e-mail attachment by following  
the prompts on your computer screen.  
5
Follow the steps appropriate for your operating system:  
If you are using a Windows-based computer:  
a
From either the Control or Work areas of the HP Instant Share tab, click the  
link or icon of the service you want to use to send your scanned image.  
Note If you click See All Services, you can choose from among all of the  
services available in your country/region, for example: HP Instant  
Share E-mail and Create Online Albums. Follow the onscreen  
instructions.  
The Go Online screen appears in the Work area.  
Click Next and follow the onscreen instructions.  
b
If you are using a Macintosh:  
a
Make sure the scanned image you want to share displays in the HP Instant  
Share window.  
Use the - button to remove photos, or the + button to add photos to the  
window.  
b
c
Click Continue and follow the onscreen instructions.  
From the HP Instant Share services list, select the service you want to use to  
send your scanned image.  
d
Follow the onscreen instructions.  
6
From the HP Instant Share E-mail service, you can:  
Send an e-mail message with thumbnail images of your photos which can be  
viewed, printed, and saved over the Web.  
Open and maintain an e-mail address book. Click Address Book, register with  
HP Instant Share, and create an HP Passport account.  
Send your e-mail message to multiple addresses. Click the related link.  
Send a collection of images to a friend or relative's network-connected device.  
Enter the name assigned to the device by the recipient in the E-mail address  
field followed by @send.hp.com. You will be prompted to sign in to HP Instant  
Share with your HP Passport userid and password.  
Note If you have not previously set up HP Instant Share, click I need an HP  
Passport account on the Sign in with HP Passport screen. Obtain an  
HP Passport user ID and password.  
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Send images using your computer  
In addition to using your HP all-in-one to send images through HP Instant Share, you  
can use the HP Image Zone software installed on your computer to send images. The  
HP Image Zone software lets you select and edit one or more images, and then access  
HP Instant Share to select a service (for example, HP Instant Share E-mail) and send  
your images. At a minimum, you can share images through the following:  
HP Instant Share E-mail (send to an e-mail address)  
HP Instant Share E-mail (send to a device)  
Online Albums  
Online photo finishing (availability varies by country/region)  
Send images using the HP Image Zone software (Windows)  
Use the HP Image Zone software to share images with friends and relatives. Simply  
open the HP Image Zone, select the images you want to share, and forward the images  
using the HP Instant Share E-mail service.  
Note For more information on using the HP Image Zone software, see the onscreen  
HP Image Zone Help.  
To use the HP Image Zone software  
1
2
Double-click the HP Image Zone icon on your desktop.  
The HP Image Zone window opens on your computer. The My Images tab  
appears in the window.  
Select one or more images from the folder(s) in which they are stored.  
For more information, see the onscreen HP Image Zone Help.  
Note Use the HP Image Zone image editing tools to edit your images and achieve  
the results you want. For more information, see the onscreen HP Image  
Zone Help.  
3
4
Click the HP Instant Share tab.  
The HP Instant Share tab appears in the HP Image Zone window.  
From either the Control or Work areas of the HP Instant Share tab, click the link  
or icon of the service you want to use to send your scanned image.  
Note If you click See All Services, you can choose from among all of the services  
available in your country/region, for example: HP Instant Share E-mail and  
Create Online Albums. Follow the onscreen instructions.  
The Go Online screen appears in the Work area of the HP Instant Share tab.  
Click Next and follow the onscreen instructions.  
From the HP Instant Share E-mail service, you can:  
5
6
Send an e-mail message with thumbnail images of your photos which can be  
viewed, printed, and saved over the Web.  
Open and maintain an e-mail address book. Click Address Book, register with  
HP Instant Share, and create an HP Passport account.  
Send your e-mail message to multiple addresses. Click the related link.  
Send a collection of images to a friend or relative's network-connected device.  
Enter the name assigned to the device by the recipient in the E-mail address  
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field followed by @send.hp.com. You will be prompted to sign in to HP Instant  
Share with your HP Passport userid and password.  
Note If you have not previously set up HP Instant Share, click I need an HP  
Passport account on the Sign in with HP Passport screen. Obtain an  
HP Passport user ID and password.  
Send images using the HP Instant Share client application software  
(Macintosh OS X v10.1.5and later)  
Note Macintosh OS X v10.2.1 and v10.2.2 are not supported.  
Use the HP Instant Share client application to share images with friends and relatives.  
Simply open the HP Instant Share window, select the images you want to share, and  
forward the images using the HP Instant Share E-mail service.  
Note For more information on using the HP Instant Share client application software,  
see the onscreen HP Image Zone Help.  
To use the HP Instant Share client application  
1
2
3
4
Select the HP Image Zone icon from the Dock.  
The HP Image Zone opens on your desktop.  
In the HP Image Zone, click the Services button at the top of the window.  
A list of applications appears in the lower part of the HP Image Zone.  
Choose HP Instant Share from the list of applications.  
The HP Instant Share client application software opens on your computer.  
Use the + button to add an image to the window, or the - button to remove an  
image.  
Note For more information on using the HP Instant Share client application  
software, see the onscreen HP Image Zone Help.  
5
6
7
Make sure the images you want to share display in the HP Instant Share window.  
Click Continue and follow the onscreen instructions.  
From the HP Instant Share services list, select the service you want to use to send  
your scanned image.  
8
9
Follow the onscreen instructions.  
From the HP Instant Share E-mail service, you can:  
Send an e-mail message with thumbnail images of your photos which can be  
viewed, printed, and saved over the Web.  
Open and maintain an e-mail address book. Click Address Book, register with  
HP Instant Share, and create an HP Passport account.  
Send your e-mail message to multiple addresses. Click the related link.  
Send a collection of images to a friend or relative's network-connected device.  
Enter the name assigned to the device by the recipient in the E-mail address  
field followed by @send.hp.com. You will be prompted to sign in to HP Instant  
Share with your HP Passport userid and password.  
Note If you have not previously set up HP Instant Share, click I need an HP  
Passport account on the Sign in with HP Passport screen. Obtain an  
HP Passport user ID and password.  
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Share images using the HP Director (Macintosh OS earlier than X v10.1.5)  
Note Macintosh OS 9 v9.1.5 and later and v9.2.6 and later are supported. Macintosh  
OS X v10.0 and v10.0.4 are not supported.  
Share images with anyone who has an e-mail account. Simply start the HP Director  
and open the HP Gallery. Then create a new e-mail message using an e-mail  
application installed on your computer.  
Note For more information, see the HP Imaging Gallery section in the onscreen  
HP Photo and Imaging Help.  
To use the e-mail option within the HP Director  
1
Display the HP Director menu:  
In OS X, select the HP Director icon from the Dock.  
In OS 9, double-click the HP Director shortcut on your desktop.  
2
Open the HP Photo and Imaging Gallery:  
In OS X, select HP Gallery from the Manage and Share section of the  
HP Director menu.  
In OS 9, click HP Gallery.  
3
4
Select one or more images to share.  
For more information, see the onscreen HP Photo and Imaging Help.  
Click E-mail.  
The e-mail program on your Macintosh opens.  
Send the images as an e-mail attachment by following the prompts on your  
computer screen.  
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11 Order supplies  
You can order recommended types of HP paper and print cartridges online from the  
HP website.  
Order paper, transparency film, or other media  
To order media such as HP Premium Paper, HP Premium Plus Photo Paper,  
HP Premium Inkjet Transparency Film, or HP Iron-On Transfer, go to www.hp.com. If  
prompted, choose your country/region, follow the prompts to select your product, and  
then click one of the shopping links on the page.  
Order print cartridges  
To order print cartridges for your HP all-in-one, go to www.hp.com. If prompted, choose  
your country/region, follow the prompts to select your product, and then click one of the  
shopping links on the page.  
Your HP all-in-one supports the following print cartridges:  
Print cartridges  
HP reorder number  
HP black inkjet print cartridge  
HP tri-color inkjet print cartridge  
#338, 16 ml black print cartridge  
#344, 16 ml color print cartridge  
#343, 11 ml color print cartridge  
HP photo inkjet print cartridge  
#348, 15 ml color photo print cartridge  
Note Print cartridge reorder numbers vary by country/region. If the reorder numbers  
listed in this guide do not match the numbers on the print cartridges currently  
installed in your HP all-in-one, order new print cartridges with the same numbers  
as those you currently have installed.  
You can find out the reorder numbers for all the print cartridges your device  
supports through the Printer Toolbox. In the Printer Toolbox, click the  
Estimated Ink Levels tab, and then click Ink Cartridge Ordering Information.  
You can also contact a local HP reseller or go to www.hp.com/support to confirm  
the correct print cartridge reorder numbers for your country/region.  
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Order other supplies  
To order other supplies, such as HP all-in-one software, a copy of the printed User  
Guide, a Setup Guide, or other customer-replaceable parts, call the appropriate number  
below:  
In the U.S. or Canada, dial 1-800-HP-INVENT (1-800-474-6836).  
In Europe, dial +49 180 5 290220 (Germany) or +44 870 606 9081 (U.K.).  
To order HP all-in-one software in other countries/regions, call the phone number for  
your country/region. The numbers listed below are current as of the publication date of  
this guide. For a list of current ordering numbers, go to www.hp.com/support. If  
prompted, choose your country/region, and then click Contact HP for information on  
calling for technical support.  
Country/region  
Asia Pacific (except for Japan)  
Australia  
Number for ordering  
65 272 5300  
131047  
Europe  
+49 180 5 290220 (Germany)  
+44 870 606 9081 (U.K.)  
New Zealand  
South Africa  
0800 441 147  
+27 (0)11 8061030  
U.S. and Canada  
1-800-HP-INVENT (1-800-474-6836)  
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12 Maintain your HP all-in-one  
The HP all-in-one requires little maintenance. Sometimes you might want to clean the  
glass and lid backing to remove surface dust and ensure that your copies and scans  
remain clear. You will also need to replace, align, or clean your print cartridges  
occasionally. This chapter provides instructions for keeping your HP all-in-one in top  
working condition. Perform these simple maintenance procedures as necessary.  
Clean the HP all-in-one  
Fingerprints, smudges, hair, and other debris on the glass or lid backing slow down  
performance and affect the accuracy of special features such as Fit to Page. To ensure  
that your copies and scans remain clear, you might need to clean the glass and lid  
backing. You might also want to dust the exterior of the HP all-in-one.  
Clean the glass  
Dirty glass from fingerprints, smudges, hair, and dust slows down performance and  
affects the accuracy of features such as Fit to Page.  
1
2
Turn off the HP all-in-one, unplug the power cord, and raise the lid.  
Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive  
glass cleaner.  
Warning Do not use abrasives, acetone, benzene, or carbon tetrachloride  
on the glass; they can damage it. Do not place or spray liquid directly on the  
glass; the liquid might seep under the glass and damage the device.  
3
Dry the glass with a chamois or cellulose sponge to prevent spotting.  
Clean the lid backing  
Minor debris can accumulate on the white document backing located underneath the lid  
of the HP all-in-one.  
1
2
Turn off the HP all-in-one, unplug the power cord, and raise the lid.  
Clean the white document backing with a soft cloth or sponge slightly moistened  
with a mild soap and warm water.  
3
4
Wash the backing gently to loosen debris. Do not scrub the backing.  
Dry the backing with a chamois or soft cloth.  
Warning Do not use paper-based wipes, as these might scratch the  
backing.  
5
If further cleaning is needed, repeat the previous steps using isopropyl (rubbing)  
alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual  
alcohol.  
Warning Be careful not to spill alcohol on the glass or painted parts of the  
HP all-in-one, as this might damage the device.  
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Clean the exterior  
Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off the  
case. The interior of the HP all-in-one does not require cleaning. Keep fluids away from  
the control panel and the interior of the HP all-in-one.  
Warning To avoid damage to painted parts of the HP all-in-one, do not use  
alcohol or alcohol-based cleaning products on the control panel, lid, or other  
painted parts of the device.  
Check the estimated ink levels  
You can easily check the ink supply level to determine how soon you might need to  
replace a print cartridge. The ink supply level shows an estimate of the amount of ink  
remaining in the print cartridges.  
To check the ink levels from the control panel  
Look for two icons at the bottom of the color graphics display that represent the  
levels of ink remaining in the two installed print cartridges.  
A green icon represents an estimate of the amount of ink remaining in the tri-  
color print cartridge.  
A black icon represents an estimate of the amount of ink remaining in the black  
print cartridge.  
An orange icon represents an estimate of the amount of ink remaining in the  
photo print cartridge.  
If you are using non-HP print cartridges or cartridges that have been refilled, or if  
there is no print cartridge installed in one of the cartridge stalls, one or both icons  
might not appear in the icon bar. The HP all-in-one cannot detect the amount of ink  
remaining in non-HP print cartridges or cartridges that have been refilled.  
If an icon shows a hollow ink drop, the print cartridge represented by that color icon  
has very little ink remaining and will need to be changed soon. Replace the print  
cartridge when the print quality starts to degrade.  
For more information on the ink level icons on the color graphics display, see Color  
You can also check the estimated amount of ink remaining in your cartridges by using  
the HP Image Zone software that came with your HP all-in-one. For information on  
checking the ink levels from the HP Director, see the onscreen HP Image Zone Help  
that came with your software.  
Print a self-test report  
If you are experiencing problems with printing, print a self-test report before you replace  
the print cartridges. This report provides useful information on several aspects of your  
device, including your print cartridges.  
1
2
3
Load letter, A4, or legal unused plain white paper into the paper tray.  
Press Setup.  
Press 2, then press 1.  
This displays the Print Report menu and then selects Self-Test Report.  
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The HP all-in-one prints a self-test report, which might indicate the source of the  
printing problem. A sample of the ink test area of the report is shown below.  
4
5
Make sure the test patterns are even and show a complete grid.  
If more than a few lines in a pattern are broken, this might indicate a problem with  
the nozzles. You might need to clean the print cartridges. For more information, see  
Make sure the lines of color extend across the page.  
If the black line is missing, faded, streaked, or shows lines, this might indicate a  
problem with the black or photo print cartridge in the right slot.  
If any of the remaining three lines are missing, faded, streaked, or show lines, this  
might indicate a problem with the tri-color print cartridge in the left slot.  
Make sure the color blocks have even consistency and are representative of the  
colors listed below.  
You should see cyan, magenta, yellow, violet, green, and red color blocks.  
If color blocks are missing, or if a block of color is muddy or does not match the  
label indicated below the block, this might indicate that the tri-color print cartridge is  
out of ink. You might need to replace the print cartridge. For more information on  
replacing print cartridges, see Replace the print cartridges.  
6
7
Check the color blocks and lines of color for streaking or white lines.  
Streaks might indicate clogged nozzles or dirty contacts. You might need to clean  
the print cartridges. For more information on cleaning the print cartridges, see  
Clean the print cartridges. Do not clean with alcohol.  
Note For examples of test patterns, lines of color, and color blocks from normal and  
malfunctioning print cartridges, see the onscreen HP Image Zone Help that  
came with your software.  
Work with print cartridges  
To ensure the best print quality from your HP all-in-one, you will need to perform some  
simple maintenance procedures. This section provides guidelines for handling the print  
cartridges and instructions for replacing, aligning, and cleaning the print cartridges.  
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Handle the print cartridges  
Before you replace or clean a print cartridge, you should know the part names and how  
to handle the print cartridges.  
1
2
3
Copper-colored contacts  
Plastic tape with pink pull tab (must be removed before installing)  
Ink nozzles under tape  
Hold the print cartridges by their black plastic sides, with the label on top. Do not touch  
the copper-colored contacts or the ink nozzles.  
Warning Be careful not to drop the print cartridges. This can damage them,  
making them unusable.  
Replace the print cartridges  
When the ink level for the print cartridge is low, a message appears on the color  
graphics display.  
Note You can also check the ink levels by using the HP Director that came with the  
HP Image Zone software on your computer. For more information, see Check  
When you receive a low-ink warning message on the color graphics display, make sure  
you have a replacement print cartridge available. You should also replace the print  
cartridges when you see faded text or if you experience print quality issues related to  
the print cartridges.  
Tip You can also use these instructions to replace the black print cartridge with a  
photo print cartridge for printing high-quality color photos.  
To find out the reorder number for all the print cartridges that your HP all-in-one  
supports, see Order print cartridges. To order print cartridges for your HP all-in-one, go  
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to www.hp.com. If prompted, choose your country/region, follow the prompts to select  
your product, and then click one of the shopping links on the page.  
To replace the print cartridges  
1
Make sure the HP all-in-one is on.  
Warning If the HP all-in-one is off when you lift the print-carriage access  
door to access the print cartridges, the HP all-in-one will not release the  
cartridges for changing. You might damage the HP all-in-one if the print  
cartridges are not docked safely on the right side when you try to remove  
them.  
2
Open the print-carriage access door by lifting from the front center of the device,  
until the door locks into place.  
The print carriage moves to the far right side of the HP all-in-one.  
1
2
Print-carriage access door  
Print carriage  
3
Wait until the print carriage is idle and silent, and then lightly press down on a print  
cartridge to release it.  
If you are replacing the tri-color print cartridge, remove the print cartridge from the  
slot on the left.  
If you are replacing the black or photo print cartridge, remove the print cartridge  
from the slot on the right.  
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1
2
Print cartridge slot for the tri-color print cartridge  
Print cartridge slot for the black and photo print cartridges  
4
5
Pull the print cartridge toward you out of its slot.  
If you are removing the black print cartridge in order to install the photo print  
cartridge, store the black print cartridge in the print cartridge protector. For more  
If you are removing the print cartridge because it is low or out of ink, recycle the  
print cartridge. The HP Inkjet Supplies Recycling Program is available in many  
countries/regions, and lets you recycle used print cartridges free of charge. For  
more information, go to the following website:  
Remove the new print cartridge from its packaging and, being careful to touch only  
the black plastic, gently remove the plastic tape by using the pink pull tab.  
6
1
2
3
Copper-colored contacts  
Plastic tape with pink pull tab (must be removed before installing)  
Ink nozzles under tape  
Caution Do not touch the copper-colored contacts or ink nozzles.  
Touching these parts can result in clogs, ink failure, and bad electrical  
connections.  
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Slide the new print cartridge forward into the empty slot. Push the print cartridge  
forward until it clicks into place.  
If the print cartridge you are installing has a white triangle on its label, slide the  
print cartridge into the slot on the left. The label for the slot is green with a solid  
white triangle.  
If the print cartridge you are installing has a white square or a white pentagon on its  
label, slide the print cartridge into the slot on the right. The label for the slot is black  
with a solid white square and a solid white pentagon.  
8
Close the print-carriage access door.  
Use a photo print cartridge  
You can optimize the quality of the color photos you print and copy with your HP all-in-  
one by purchasing a photo print cartridge. Remove the black print cartridge and insert  
the photo print cartridge in its place. With the tri-color print cartridge and photo print  
cartridge installed, you have a six-ink system, which provides enhanced quality color  
photos.  
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When you want to print regular text documents, swap the black print cartridge back in.  
Use a print cartridge protector to keep your print cartridge secure when it is not being  
used.  
For more information on purchasing a photo print cartridge, see Order print  
For more information on replacing print cartridges, see Replace the print cartridges.  
For more information on using the print cartridge protector, see Use the print  
Use the print cartridge protector  
In some countries/regions, when you purchase a photo print cartridge, you also receive a  
print cartridge protector. In other countries/regions, a print cartridge protector comes in  
the box with your HP all-in-one.  
The print cartridge protector is designed to keep a print cartridge secure and prevent it  
from drying out when it is not being used. Whenever you remove a print cartridge from  
the HP all-in-one with the intention of using it again later, store it in the print cartridge  
protector. For example, store the black print cartridge in a print cartridge protector if you  
are removing it so you can print high-quality photos with the photo and tri-color print  
cartridges.  
To insert a print cartridge into the print cartridge protector  
Slide the print cartridge into the print cartridge protector at a slight angle and snap  
it securely into place.  
To remove the print cartridge from the print cartridge protector  
Press down and back on the top of the print cartridge protector to release the print  
cartridge, then slide the print cartridge out of the print cartridge protector.  
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Align the print cartridges  
The HP all-in-one prompts you to align cartridges every time you install or replace a  
print cartridge. You can also align the print cartridges at any time from the control panel  
or by using the HP Image Zone software on your computer. Aligning the print cartridges  
ensures high-quality output.  
Note If you remove and reinstall the same print cartridge, the HP all-in-one will not  
prompt you to align the print cartridges. The HP all-in-one remembers the  
alignment values for that print cartridge, so you do not need to realign the print  
cartridges.  
To align the print cartridges from the control panel when prompted  
Make sure you have letter or A4 unused plain white paper loaded in the paper tray,  
and then press OK.  
The HP all-in-one prints a print cartridge alignment sheet and aligns the print  
cartridges. Recycle or discard the page.  
Note If you have colored paper loaded in the paper tray when you align the print  
cartridges, the alignment will fail. Load unused plain white paper into the  
paper tray, and then try the alignment again.  
If the alignment fails again, you might have a defective sensor or print  
cartridge. Contact HP Support. Go to: www.hp.com/support. If prompted,  
choose your country/region, and then click Contact HP for information on  
calling for technical support.  
To align the cartridges from the control panel at any other time  
1
2
3
Load letter or A4 unused plain white paper into the paper tray.  
Press Setup.  
Press 3, then press 2.  
This displays the Tools menu and then selects Align Print Cartridge.  
The HP all-in-one prints a print cartridge alignment sheet and aligns the print  
cartridges. Recycle or discard the page.  
For information on aligning the print cartridges by using the HP Image Zone software  
that came with your HP all-in-one, see the onscreen HP Image Zone Help that came  
with your software.  
Clean the print cartridges  
Use this feature when the self-test report shows streaking or white lines through any of  
the lines of color. Do not clean print cartridges unnecessarily, as this wastes ink and  
shortens the life of the print cartridges.  
To clean the print cartridges from the control panel  
1
2
3
Load letter or A4 unused plain white paper into the paper tray.  
Press Setup.  
Press 3, then press 1.  
This displays the Tools menu and then selects Clean Print Cartridge.  
The HP all-in-one prints a page that you can recycle or discard.  
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If copy or print quality still seem poor after you clean the print cartridges, try  
cleaning the print cartridge contacts before replacing the affected print cartridge.  
For information on cleaning the print cartridge contacts, see Clean the print  
cartridge contacts. For information on replacing the print cartridges, see Replace  
For information on cleaning the print cartridges by using the HP Image Zone software  
that came with your HP all-in-one, see the onscreen HP Image Zone Help that came  
with your software.  
Clean the print cartridge contacts  
Clean the print cartridge contacts only if you get repeated messages on the color  
graphics display prompting you to check a print cartridge after you already have cleaned  
or aligned the print cartridges.  
Before cleaning the print cartridge contacts, remove the print cartridge and verify that  
nothing is covering the print cartridge contacts, then reinstall the print cartridge. If you  
continue to get messages to check the print cartridges, clean the print cartridge  
contacts.  
Make sure you have the following materials available:  
Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart  
or leave fibers.  
Distilled, filtered, or bottled water (tap water might contain contaminants that can  
damage the print cartridges).  
Warning Do not use platen cleaners or alcohol to clean the print cartridge  
contacts. These can damage the print cartridge or the HP all-in-one.  
To clean the print cartridge contacts  
1
2
3
Turn on the HP all-in-one and open the print-carriage access door.  
The print carriage moves to the far right side of the HP all-in-one.  
Wait until the print carriage is idle and silent, and then unplug the power cord from  
the back of the HP all-in-one.  
Lightly press down on the print cartridge to release it, and then pull it toward you  
out of the slot.  
Note Do not remove both print cartridges at the same time. Remove and clean  
each print cartridge one at a time. Do not leave a print cartridge outside the  
HP all-in-one for more than 30 minutes.  
4
5
Inspect the print cartridge contacts for ink and debris buildup.  
Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any  
excess water from it.  
6
7
Hold the print cartridge by its sides.  
Clean only the copper-colored contacts. For information on cleaning the ink nozzle  
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2
Copper-colored contacts  
Ink nozzles (do not clean)  
8
9
Slide the print cartridge back into the slot. Push the print cartridge forward until it  
clicks into place.  
Repeat if necessary for the other print cartridge.  
10 Gently close the print-carriage access door and plug the power cord into the back  
of the HP all-in-one.  
Clean the area around the ink nozzles  
If the HP all-in-one is used in a dusty environment, a small amount of debris might  
accumulate inside the device. This debris can include dust, hair, carpet, or clothing  
fibers. When debris gets on the print cartridges, it can cause ink streaks and smudges  
on printed pages. Ink streaking can be corrected by cleaning around the ink nozzles as  
described here.  
Note Clean the area around the ink nozzles only if you continue to see streaks and  
smudges on your printed pages after you have already cleaned the print  
cartridges by using the control panel or the HP Image Zone. For more  
information, see Clean the print cartridges.  
Make sure you have the following materials available:  
Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart  
or leave fibers.  
Distilled, filtered, or bottled water (tap water might contain contaminants that can  
damage the print cartridges).  
Warning Do not touch the copper-colored contacts or ink nozzles. Touching  
these parts can result in clogs, ink failure, and bad electrical connections.  
To clean the area around the ink nozzles  
1
2
3
Turn on the HP all-in-one and open the print-carriage access door.  
The print carriage moves to the far right side of the HP all-in-one.  
Wait until the print carriage is idle and silent, and then unplug the power cord from  
the back of the HP all-in-one.  
Lightly press down on the print cartridge to release it, and then pull it toward you  
out of the slot.  
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Note Do not remove both print cartridges at the same time. Remove and clean  
each print cartridge one at a time. Do not leave a print cartridge outside the  
HP all-in-one for more than 30 minutes.  
4
5
6
Place the print cartridge on a piece of paper with the ink nozzles facing up.  
Lightly moisten a clean foam rubber swab with distilled water.  
Clean the face and edges around the ink nozzle area with the swab, as shown  
below.  
1
2
Nozzle plate (do not clean)  
Face and edges around the ink nozzle area  
Warning Do not clean the nozzle plate.  
7
Slide the print cartridge back into the slot. Push the print cartridge forward until it  
clicks into place.  
8
9
Repeat if necessary for the other print cartridge.  
Gently close the print-carriage access door and plug the power cord into the back  
of the HP all-in-one.  
Change the device settings  
You can change the power save time and prompt delay time settings on your HP all-in-  
one so that it behaves according to your preference. You can also restore the device  
settings to what they were when you purchased your device. This will erase any new  
defaults you have set.  
Set the power save time  
The light bulb in the scanner of your HP all-in-one remains on for a specified period so  
that the HP all-in-one is immediately ready to respond to your request. When the  
HP all-in-one has not been used within that specified period, it turns the light bulb off to  
preserve power. You can exit this mode by pressing any button on the control panel.  
Your HP all-in-one is automatically set to enter power save mode after 12 hours. Follow  
these steps if you want the HP all-in-one to enter this mode earlier.  
1
2
Press Setup.  
Press 4, then press 2.  
This displays the Preferences menu and then selects Set Power Save Mode  
Time.  
3
Press  
to select the appropriate time, then press OK.  
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You can choose 1, 4, 8, or 12 hours for the power save time.  
Set the prompt delay time  
The Prompt Delay Time option allows you to control the amount of time that passes  
before a message prompts you to take further action. For example, if you press Copy  
Menu and the prompt delay time passes without you pressing another button, the  
message "Press START COPY to copy. Press Number or OK to select." appears in  
the color graphics display. You can choose Fast, Normal, Slow, or Off. If you select  
Off, hints will not appear on the color graphics display but other messages, such as low  
ink warnings and error messages, will still appear.  
1
2
Press Setup.  
Press 4, then press 3.  
This displays the Preferences menu and then selects Set Prompt Delay Time.  
3
Press  
to select a delay time, then press OK.  
Restore the factory defaults  
You can restore the original factory settings to what they were when you purchased  
your HP all-in-one.  
Note Restoring the factory defaults will not affect any changes you made to scan  
settings and the language and country/region settings.  
You can perform this process from the control panel only.  
1
2
Press Setup.  
Press 3, then press 3 again.  
This displays the Tools menu and then selects Restore Factory Defaults.  
The factory default settings are restored.  
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13 Troubleshooting information  
This chapter contains troubleshooting information for the HP all-in-one. Specific  
information is provided for installation and configuration issues, and some operational  
topics. For more troubleshooting information, see the onscreen HP Image Zone Help  
file that came with your software.  
Many issues are caused when the HP all-in-one is connected to the computer using a  
USB cable before the HP all-in-one software is installed on the computer. If you  
connected the HP all-in-one to your computer before the software installation screen  
prompts you to do so, you must follow these steps:  
1
2
3
4
5
Disconnect the USB cable from the computer.  
Uninstall the software (if you have already installed it).  
Restart your computer.  
Turn off the HP all-in-one, wait one minute, then restart it.  
Reinstall the HP all-in-one software. Do not connect the USB cable to the  
computer until prompted by the software installation screen.  
For information about uninstalling and reinstalling the software, see Uninstall and  
This section contains the following topics:  
Setup troubleshooting: Contains information on hardware setup, software  
installation, and HP Instant Share setup troubleshooting information.  
Operational troubleshooting: Contains information on issues that may occur  
during normal tasks when using the HP all-in-one features.  
Device update: Based on advice from HP customer support or a message on the  
color graphics display, you might access the HP support website to retrieve an  
upgrade for your device. This section contains information about updating your  
device.  
Before you call HP Support  
If you have a problem, follow these steps:  
1
Check the documentation that came with the HP all-in-one.  
Setup Guide: The Setup Guide explains how to set up the HP all-in-one.  
User Guide: The User Guide is the book you are reading. This book describes  
the basic features of the HP all-in-one, explains how to use the HP all-in-one  
without connecting it to a computer, and contains setup and operational  
troubleshooting information.  
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HP Image Zone Help: The onscreen HP Image Zone Help describes how to  
use the HP all-in-one with a computer and contains additional troubleshooting  
information not covered in the User Guide.  
Readme file: The Readme file contains information on possible installation  
problems. For more information, see View the Readme file.  
2
If you are unable to solve the problem using the information in the documentation,  
visit www.hp.com/support to do the following:  
Access online support pages  
Send HP an e-mail message for answers to your questions  
Connect with an HP technician by using online chat  
Check for software updates  
Support options and availability vary by product, country/region, and language.  
Contact your local point of purchase. If the HP all-in-one has a hardware failure,  
you will be asked to bring the HP all-in-one to where you purchased it. Service is  
free during the HP all-in-one limited warranty period. After the warranty period, you  
will be quoted a service charge.  
If you are unable to solve the problem using the onscreen Help or HP websites,  
call HP Support using the number for your country/region. For more information,  
3
4
View the Readme file  
You might want to refer to the Readme file for more information on possible installation  
problems.  
In Windows, you can access the Readme file from Windows taskbar by clicking  
Start, pointing to Programs or All Programs, pointing to Hewlett-Packard,  
pointing to HP PSC 2350 series all-in-one, and then clicking View the Readme  
File.  
In Macintosh OS 9 or OS X, you can access the Readme file by double-clicking the  
icon located in the top-level folder of the HP all-in-one software CD-ROM.  
The Readme file provides more information, including:  
Using the reinstall utility after a failed installation to return your computer to a state  
that will allow the HP all-in-one to be reinstalled.  
Using the reinstall utility in Windows 98 to recover a missing Composite USB  
System Driver.  
System requirements.  
Setup troubleshooting  
This section includes installation and configuration troubleshooting tips for some of the  
most common issues associated with software installation and hardware setup.  
Hardware setup troubleshooting  
Use this section to solve any problems you might encounter while setting up the  
HP all-in-one hardware.  
My HP all-in-one does not turn on  
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Solution  
Make sure each of the power cords is firmly connected, and wait a few seconds for  
the HP all-in-one to turn on. Also, if the HP all-in-one is plugged in to a power strip,  
make sure the power strip is turned on.  
My USB cable is not connected  
Solution  
You must first install the software that came with your HP all-in-one before  
connecting the USB cable. During installation, do not plug in the USB cable until  
prompted by the onscreen instructions. Connecting the USB cable before prompted  
can cause errors.  
Connecting your computer to your HP all-in-one with a USB cable is  
straightforward. Simply plug one end of the USB cable into the back of your  
computer and the other into the back of the HP all-in-one. You can connect to any  
USB port on the back of your computer.  
Note AppleTalk is not supported.  
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I received a message on the color graphics display to attach the control panel  
overlay  
Solution  
This might mean the control panel overlay is not attached, or it is attached  
incorrectly. Make sure to align the overlay over the buttons on the top of the  
HP all-in-one and snap it firmly into place.  
The color graphics display shows the wrong language  
Solution  
Usually, you set the language and country/region when you first set up the HP all-  
in-one. However, you can change these settings at any time by using the following  
procedure:  
1
2
Press Setup.  
Press 7, and then press 1.  
This displays the Preferences menu, and then selects Set Language &  
Country/Region.  
You are prompted with a list of languages. You can scroll through the list of  
languages by pressing the up and down arrows.  
Press OK on the appropriate language.  
When prompted, press 1 for Yes or 2 for No.  
You are prompted with all the countries/regions for the selected language. Use  
the arrow buttons on the control panel to scroll through the list.  
Using the keypad, enter the two-digit number for the appropriate country/  
region.  
3
4
5
6
When prompted, press 1 for Yes or 2 for No.  
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You can confirm the language and country/region by printing a Self-Test Report,  
as follows:  
1
2
Press Setup.  
Press 1, and then press 4.  
This selects Print Report, and then selects Self-Test Report.  
The wrong measurements are showing in menus on the color graphics display  
Solution  
You may have selected the incorrect country/region when setting up your HP all-  
in-one. The country/region you select determines the paper sizes shown on the  
color graphics display.  
To change the country/region, you must first set the default language again.  
Usually, you set the language and country/region when you first set up the HP all-  
in-one. However, you can change these settings at any time by using the following  
procedure:  
1
2
Press Setup.  
Press 7, and then press 1.  
This selects Preferences, and then selects Set Language & Country/Region.  
A list of languages appears. You can scroll through the list of languages by  
pressing the  
and  
arrows.  
3
4
When your language is highlighted, press OK.  
When prompted, press 1 for Yes or 2 for No.  
The countries/regions for the selected language appear. Press  
scroll through the list.  
or  
to  
5
6
Use the keypad to enter the two-digit number for the appropriate country/  
region.  
When prompted, press 1 for Yes or 2 for No.  
Print a Self-Test Report to confirm the language and country/region:  
1
2
Press Setup.  
Press 1, and then press 4.  
This selects Print Report, and then selects Self-Test Report.  
I received a message on the color graphics display to align the print cartridges  
Cause  
The HP all-in-one prompts you to align cartridges every time you install a new print  
cartridge.  
Note If you remove and reinstall the same print cartridge, the HP all-in-one will  
not prompt you to align the print cartridges. The HP all-in-one remembers  
the alignment values for that print cartridge, so you do not need to realign  
the print cartridges.  
Solution  
Make sure you have letter or A4 unused plain white paper loaded in the paper tray,  
and then press OK. For more information, see Align the print cartridges.  
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I received a message on the color graphics display that the print cartridge  
alignment failed  
Cause  
The incorrect type of paper is loaded in the paper tray.  
Solution  
If you have colored paper loaded in the paper tray when you align the print  
cartridges, the alignment fails. Load unused plain white letter or A4 paper into the  
paper tray, and then try the alignment again.  
If the alignment fails again, you might have a defective sensor or print cartridge.  
Contact HP Support. Go to www.hp.com/support. If prompted, choose your  
country/region, and then click Contact HP for information on calling for technical  
support.  
Cause  
Protective tape is covering the print cartridges.  
Solution  
Check each print cartridge. If the plastic tape is still covering the ink nozzles, gently  
remove the plastic tape by using the pink pull tab. Do not touch the ink nozzles or  
the copper-colored contacts.  
1
2
3
Copper-colored contacts  
Plastic tape with pink pull tab (must be removed before installing)  
Ink nozzles under tape  
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Reinsert the print cartridges and verify that they are fully inserted and locked in  
place.  
Cause  
The contacts on the print cartridge are not touching the contacts in the print  
carriage.  
Solution  
Remove and then reinsert the print cartridges. Verify that they are fully inserted and  
locked in place.  
Cause  
The print cartridge or sensor is defective.  
Solution  
Contact HP Support. Go to www.hp.com/support. If prompted, choose your  
country/region, and then click Contact HP for information on calling for technical  
support.  
The HP all-in-one does not print  
Solution  
If your HP all-in-one and computer are not communicating with each other, try the  
following:  
Check the USB cable. If you are using an older cable, it might not be working  
properly. Try connecting it to another product to see if the USB cable works. If  
you experience problems, the USB cable might need to be replaced. Also  
verify that the cable does not exceed 3 meters (9.8 feet) in length.  
Make sure your computer is USB ready. Some operating systems, such as  
Windows 95 and Windows NT, do not support USB connections. Check the  
documentation that came with your operating system for more information.  
Check the connection from your HP all-in-one to your computer. Verify that the  
USB cable is securely plugged into the USB port on the back of your HP all-  
in-one. Make sure the other end of the USB cable is plugged into a USB port  
on your computer. After the cable is connected properly, turn your HP all-in-  
one off and then on again.  
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Check other printers or scanners. You might need to disconnect older products  
from your computer.  
If your HP all-in-one is networked, see the Network Guide that came with your  
HP all-in-one.  
After you check the connections, try restarting your computer. Turn your  
HP all-in-one off and then on again.  
For more information on setting up your HP all-in-one and connecting it to your  
computer, see the Setup Guide that came with your HP all-in-one.  
I received a message on the color graphics display about a paper jam or a  
blocked carriage  
Cause  
If either a paper jam or blocked carriage error message appears on the color  
graphics display, there might be some packing material inside the HP all-in-one.  
Solution  
Lift open the print-carriage access door to expose the print cartridges and remove  
any packing material, tape, or other foreign objects. Turn off the HP all-in-one, wait  
one minute, and then press the On button to turn the HP all-in-one back on.  
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Software installation troubleshooting  
If you encounter a software problem during installation, see the topics below for a  
possible solution. If you encounter a hardware problem during installation, see  
During a normal installation of the HP all-in-one software, the following things occur:  
The HP all-in-one CD-ROM runs automatically  
The software installs  
Files are copied to your hard drive  
You are requested to plug in the HP all-in-one  
A green OK and check mark appear on an installation wizard screen  
You are requested to restart your computer  
The registration process runs  
If any of these things did not occur, there might be a problem with the installation. To  
check the installation on a PC, verify the following:  
Start the HP Director and check to make sure the following icons appear: Scan  
Picture, Scan Document, and HP Gallery. For information on starting  
HP Director, see the onscreen HP Image Zone Help that came with your  
software. If the icons do not appear immediately, you might need to wait a few  
minutes for the HP all-in-one to connect to your computer. Otherwise, see Some of  
Open the Printers dialog box and check to see that the HP all-in-one is listed.  
Look in the system tray at the far right of the Windows taskbar for an HP all-in-one  
icon. This indicates that the HP all-in-one is ready.  
When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens  
Solution  
Do the following:  
1
2
From the Windows Start menu, click Run.  
In the Run dialog box, enter d:\setup.exe (if your CD-ROM drive is not  
assigned to drive letter D, enter the appropriate drive letter), and then click OK.  
The minimum system checks screen appears  
Solution  
Your system does not meet the minimum requirements to install the software. Click  
Details to see what the specific problem is, and then correct the problem before  
attempting to install the software.  
A red X appears on the USB connect prompt  
Solution  
Normally, a green check appears indicating that the plug and play is successful. A  
red X indicates that the plug and play failed.  
Do the following:  
1
Verify that the control panel overlay is firmly attached, and then unplug the  
HP all-in-one and then plug it in again.  
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2
Verify that the USB and power cables are plugged in.  
3
Verify that the USB cable is set up properly as follows:  
Unplug the USB cable and plug it in again.  
Do not attach the USB cable to a keyboard or non-powered hub.  
Verify that the USB cable is 3 meters or less in length.  
If you have several USB devices attached to your computer, you might  
want to unplug the other devices during the installation.  
4
5
Continue with the installation and restart the computer when prompted. Then  
open HP Director and check for the essential icons (Scan Picture,Scan  
Document, and HP Gallery).  
If the essential icons do not appear, remove the software and then reinstall it.  
For more information, see Uninstall and reinstall the software.  
I received a message that an unknown error has occurred  
Solution  
Try to continue with the installation. If that doesn’t work, stop and then restart the  
installation, and follow the directions on the screen. If an error occurs, you might  
need to uninstall and then reinstall the software. For information , see Uninstall and  
Some of the icons are missing in the HP Director  
If the essential icons (Scan Picture, Scan Document, and HP Gallery) do not  
appear, your installation might not be complete.  
Solution  
If your installation is incomplete, you might need to uninstall and then reinstall the  
software. Do not simply delete the HP all-in-one program files from your hard drive.  
Make sure to remove them properly using the uninstall utility provided in the  
HP all-in-one program group. For more information, see Uninstall and reinstall the  
The registration screen does not appear  
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Solution  
In Windows, you can access the registration screen from the Windows taskbar  
by clicking Start, pointing to Programs or All Programs (XP), Hewlett-  
Packard, HP PSC 2350 series all-in-one, and then clicking Sign up now.  
The Digital Imaging Monitor does not appear in the system tray  
Solution  
If the Digital Imaging Monitor does not appear in the system tray, start the  
HP Director to check whether or not essential icons are there. For more  
information, see the Use the HP Director section of the HP Image Zone Help that  
came with your software.  
The system tray normally appears at the bottom of the desktop.  
Uninstall and reinstall the software  
If your installation is incomplete, or if you connected the USB cable to the computer  
before prompted by the software installation screen, you might need to uninstall and  
then reinstall the software. Do not simply delete the HP all-in-one program files from  
your hard drive. Make sure to remove them properly using the uninstall utility provided  
in the HP all-in-one program group.  
A reinstall can take from 20 to 40 minutes for both Windows and Macintosh computers.  
There are three methods to uninstall the software on a Windows computer.  
To uninstall from a Windows computer, method 1  
1
Disconnect your HP all-in-one from your computer. Do not connect the HP all-in-  
one to your computer until after you have reinstalled the software.  
On the Windows taskbar, click Start, Start Programs or All Programs (XP),  
Hewlett-Packard, HP PSC 2350 series all-in-one, uninstall software.  
Follow the onscreen instructions.  
If you are asked whether you would like to remove shared files, click No.  
Other programs that use these files might not work properly if the files are deleted.  
Restart your computer.  
2
3
4
5
Note It is important that you disconnect your HP all-in-one before restarting your  
computer. Do not connect the HP all-in-one to your computer until after you  
have reinstalled the software.  
6
To reinstall the software, insert the HP all-in-one CD-ROM into your computer’s  
CD-ROM drive, and follow the onscreen instructions and the instructions provided  
in the Setup Guide that came with your HP all-in-one.  
7
8
After the software is installed, connect the HP all-in-one to your computer.  
Press the On button to turn the HP all-in-one on.  
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After connecting and turning on your HP all-in-one, you might have to wait several  
minutes for all of the Plug and Play events to complete.  
Follow the onscreen instructions.  
9
When the software installation is complete, the Status Monitor icon appears in the  
Windows system tray.  
To verify that the software is properly installed, double-click the HP Director icon on the  
desktop. If the HP Director shows the key icons (Scan Picture, Scan Document, and  
HP Gallery), the software has been properly installed.  
To uninstall from a Windows computer, method 2  
Note Use this method if Uninstall Software is not available in the Windows Start  
menu.  
1
2
3
On the Windows taskbar, click Start, Settings, Control Panel.  
Double-click Add/Remove Programs.  
Select HP all-in-one & Officejet & OfficeJet 4.0, and then click Change/Remove.  
Follow the onscreen instructions.  
4
5
Disconnect your HP all-in-one from your computer.  
Restart your computer.  
Note It is important that you disconnect your HP all-in-one before restarting your  
computer. Do not connect the HP all-in-one to your computer until after you  
have reinstalled the software.  
6
7
Launch setup.  
Follow the onscreen instructions and the instructions provided in the Setup Guide  
that came with your HP all-in-one.  
To uninstall from a Windows computer, method 3  
Note This is an alternate method if Uninstall Software is not available in the Windows  
Start menu.  
1
2
3
4
Run the HP PSC 2350 series all-in-one software Setup program.  
Select Uninstall and follow the onscreen directions.  
Disconnect your HP all-in-one from your computer.  
Restart your computer.  
Note It is important that you disconnect your HP all-in-one before restarting your  
computer. Do not connect the HP all-in-one to your computer until after you  
have reinstalled the software.  
5
6
7
Run the HP PSC 2350 series all-in-one software Setup program again.  
Launch Reinstall.  
Follow the onscreen instructions and the instructions provided in the Setup Guide  
that came with your HP all-in-one.  
To uninstall from a Macintosh computer  
Disconnect the HP all-in-one from your Macintosh.  
1
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3
Double-click the Applications: HP All-in-One Software folder.  
Double-click HP Uninstaller.  
Follow the onscreen instructions.  
4
After the software is uninstalled, disconnect your HP all-in-one, and then restart  
your computer.  
Note It is important that you disconnect your HP all-in-one before restarting your  
computer. Do not connect the HP all-in-one to your computer until after you  
have reinstalled the software.  
5
To reinstall the software, insert the HP all-in-one CD-ROM into your computer’s  
CD-ROM drive.  
6
7
On the desktop, open the CD-ROM and then double-click HP all-in-one installer.  
Follow the onscreen instructions and the instructions provided in the Setup Guide  
that came with your HP all-in-one.  
Operational troubleshooting  
The HP PSC 2350 series all-in-one troubleshooting section in the HP Image Zone  
contains troubleshooting tips for some of the most common issues associated with your  
HP all-in-one.  
To access the troubleshooting information from a Windows computer, go to the  
HP Director, click Help, and then choose Troubleshooting and Support.  
Troubleshooting is also available through the Help button that appears on some error  
messages.  
To access troubleshooting information from Macintosh OS X v10.1.5 and later, click the  
HP Image Zone icon in the Dock, select Help from the menu bar, choose HP Image  
Zone Help from the Help menu, and then choose HP PSC 2350 series all-in-one  
Troubleshooting in the Help Viewer.  
If you have Internet access, you can get help from the HP website at www.hp.com/  
The website also provides answers to frequently asked questions.  
Paper troubleshooting  
To help avoid paper jams, only use paper types that are recommended for your HP all-  
in-one. For a list of recommended papers, see the onscreen HP Image Zone Help, or  
Do not load curled or wrinkled paper, or paper with bent or torn edges, into the paper  
tray. For more information, see Avoid paper jams.  
If paper does become jammed in your device, follow these instructions to clear the  
paper jam.  
Paper has jammed the HP all-in-one  
Solution  
1
Press in the tab on the left side of the rear clean-out door to release the door.  
Remove the door by pulling it away from the HP all-in-one.  
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Caution Trying to clear a paper jam from the front of the HP all-in-one  
can damage the print mechanism. Always access and clear paper jams  
through the rear clean-out door.  
2
Gently pull the paper out of the rollers.  
Warning If the paper tears when you are removing it from the rollers,  
check the rollers and wheels for torn pieces of paper that might be  
remaining inside the device. If you do not remove all the pieces of  
paper from the HP all-in-one, more paper jams are likely to occur.  
3
4
Replace the rear clean-out door. Gently push the door forward until it snaps  
into place.  
Press OK to continue the current job.  
Print cartridge troubleshooting  
If you are experiencing problems with printing, you might have a problem with one of the  
print cartridges. Try the following:  
1
Remove and reinsert the print cartridges and verify that they are fully inserted and  
locked in place.  
2
If the problem persists, print a self-test report to determine if there is a problem with  
the print cartridges.  
This report provides useful information about your print cartridges, including status  
information.  
3
4
5
If the self-test report shows a problem, clean the print cartridges.  
If the problem persists, clean the copper-colored contacts of the print cartridges.  
If you are still experiencing problems with printing, determine which print cartridge  
is experiencing the problem and replace it.  
For more information on these topics, see Maintain your HP all-in-one.  
Photo memory card troubleshooting  
The following troubleshooting tip relate only to Macintosh users of iPhoto.  
You have video clips on a memory card, but they do not appear in iPhoto after  
you import the memory card’s contents  
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Solution  
iPhoto handles still photos only. To manage both video clips and still images, use  
Unload Images from the HP Director instead.  
Device update  
Several means are provided to update your HP all-in-one. Each involves downloading a  
file to your computer to start the Device Update Wizard. For example, based on advice  
from HP customer support you might access the HP support website to retrieve an  
update for your device.  
Note If you are a Windows user, you can set the Software Update utility (part of the  
HP Image Zone software installed on your computer) to automatically search the  
HP support website for device updates at predetermined intervals. For more  
information on the Software Update utility, see the onscreen HP Image Zone  
Help.  
Device update (Windows)  
Use one of the following to retrieve an update for your device:  
Use your Web browser to download an update for your HP all-in-one from  
www.hp.com/support. The file will be a self-extracting executable with the  
extension .exe. When you double-click the .exe file, the Device Update Wizard  
opens on your computer.  
Use the Software Update utility to automatically search the HP support website for  
device updates at predetermined intervals.  
Note After the Software Update utility is installed on your computer, it searches  
for device updates. If you do not have the latest version of the Software  
Update utility at the time of install, a dialog appears on your computer  
prompting you to upgrade. Accept the upgrade.  
To use device update  
1
Do one of the following:  
Double-click the update .exe file you downloaded from www.hp.com/support.  
When prompted, accept the device update found by the Software Update  
utility.  
The Device Update Wizard opens on your computer.  
At the Welcome screen, click Next.  
The Select a Device screen appears.  
Select your HP all-in-one from the list, and then click Next.  
The Important Information screen appears.  
2
3
4
5
Make sure your computer and device meet the requirements listed.  
If you meet the requirements, click Update.  
A light begins to flash on the control panel of your HP all-in-one.  
The screen on your color graphics display turns green as the update is loaded and  
extracted to your device.  
6
Do not disconnect, shut down, or otherwise disturb your device while the update is  
occurring.  
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Note If you disrupt the update, or an error message indicates the update failed,  
call HP support for assistance.  
After your HP all-in-one restarts, an update complete screen appears on your  
computer  
7
Your device is updated. It is now safe to use your HP all-in-one.  
Device update (Macintosh)  
The device update installer provides a means to apply updates to your HP all-in-one as  
follows:  
1
Use your Web browser to download an update for your HP all-in-one from  
2
Double-click the downloaded file.  
The installer opens on your computer.  
3
4
Follow the onscreen prompts to install the update to your HP all-in-one.  
Restart the HP all-in-one to complete the process.  
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14 Get HP support  
Hewlett-Packard provides Internet and phone support for your HP all-in-one.  
This chapter provides information on how to get support from the Internet, contact HP customer  
support, access your serial number and service ID, call in North America during warranty, call HP  
Japan customer support, call HP Korea customer support, call elsewhere in the world, call  
Australia post-warranty, and prepare your HP all-in-one for shipment.  
If you are unable to find the answer you need in the printed or onscreen documentation supplied  
with your product, you can contact one of the HP support services listed in the following pages.  
Some support services are available only in the U.S. and Canada, while others are available in  
many countries/regions worldwide. If a support service number is not listed for your country/  
region, contact your nearest authorized HP dealer for help.  
Get support and other information from the Internet  
If you have Internet access, you can get help from the following HP website:  
This website offers technical support, drivers, supplies, and ordering information.  
HP customer support  
Software programs from other companies might be included with your HP all-in-one. If you  
experience problems with any of those programs, you will receive the best technical assistance by  
calling the experts at that company.  
If you need to contact HP Customer Support, do the following before you call.  
1
2
Make sure that:  
a
b
c
Your HP all-in-one is plugged in and turned on.  
The specified print cartridges are installed correctly.  
The recommended paper is properly loaded in the input tray.  
Reset your HP all-in-one:  
a
b
c
d
Turn off the HP all-in-one by pressing the On button.  
Unplug the power cord from the back of the HP all-in-one.  
Plug the power cord back into the HP all-in-one.  
Turn on the HP all-in-one by pressing the On button.  
3
4
For more information, go to www.hp.com/support.  
This website offers technical support, drivers, supplies, and ordering information.  
If you are still experiencing problems and need to speak with an HP Customer Support  
Representative, do the following:  
a
Have the specific name of your HP all-in-one, as it appears on the control panel,  
available.  
b
Print a self-test report. For information on printing a self-test report, see Print a self-test  
report.  
c
d
e
Make a color copy to have available as a sample printout.  
Be prepared to describe your problem in detail.  
Have your serial number and service ID ready. For information on how to access your  
serial number and service ID, see Access your serial number and service ID.  
5
Call HP Customer Support. Be near your HP all-in-one when you call.  
Access your serial number and service ID  
You can access important information by using the Information Menu of your HP all-in-one.  
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Note If your HP all-in-one is not turning on, you can view the serial number by looking at the  
sticker above the rear cleanout door. The serial number is the 10-character code in the  
upper left corner of the sticker.  
To access your serial number and service ID  
1
2
Press and hold OK. While holding OK, press 4. This displays the Information Menu.  
Press until Model Number appears and then press OK. This displays the service ID.  
Write down the complete service ID.  
3
4
Press Cancel and then  
until Serial Number appears.  
Press OK. This displays the serial number.  
Write down the complete serial number.  
Press Cancel to exit the Information Menu.  
5
Call in North America during warranty  
Call 1-800-474-6836 (1-800-HP invent). US phone support is available in both English and  
Spanish languages 24 hours a day, 7 days a week (days and hours of support may change  
without notice). This service is free during the warranty period. A fee may apply outside the  
warranty period.  
Call elsewhere in the world  
The numbers listed below are current as of the publication date of this guide. For a list of current  
international HP Support Service numbers, go to www.hp.com/support and choose your own  
country/region or language.  
You can call the HP support center in the following countries/regions. If your country/region is not  
listed, contact your local dealer or nearest HP Sales and Support Office to find out how to obtain  
services.  
Support service is free during the warranty period; however, your standard long-distance phone  
charges will apply. In some cases, a flat fee per single incident will also apply.  
For phone support in Europe, please check for the details and conditions of phone support in your  
country/region by going to www.hp.com/support.  
Alternatively, you can ask your dealer or call HP at the phone number provided in this guide.  
As part of our constant efforts to improve our phone support service, we advise you to check our  
website on a regular basis for new information regarding service features and delivery.  
Country/Region  
Algeria1  
HP technical support  
Country/Region  
Lebanon  
HP technical support  
+971 4 883 8454  
900 40 006  
+213 61 56 45 43  
Argentina  
(54)11-4778-8380, 0-  
810-555-5520  
Luxembourg (French)  
Australia during warranty 131047  
Luxembourg (German)  
Malaysia  
900 40 007  
Australia post-warranty  
(per-call charge)  
1902 910 910  
1-800-805405  
Austria  
+43 1 86332 1000  
800 171  
Mexico  
01-800-472-6684  
(55) 5258-9922  
+971 4 366 2020  
Bahrain  
Mexico (Mexico City)  
Bangladesh  
fax to: +65-6275-6707  
Middle East  
(international)  
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Country/Region  
HP technical support  
+32 070 300 005  
Country/Region  
HP technical support  
+212 22 404747  
0900 2020 165  
Belgium (Dutch)  
Belgium (French)  
Morocco1  
+32 070 300 004  
Netherlands (0.10 Euro/  
min.)  
Bolivia  
800-100247  
0800 157751  
New Zealand  
Nigeria  
0800 441 147  
Brazil (Demais  
Localidades)  
+234 1 3204 999  
Norway2  
Brazil (Grande São  
Paulo)  
(11) 3747 7799  
+47 815 62 070  
Brunei  
fax to: +65-6275-6707  
fax to: +65-6275-6707  
(905) 206 4663  
Oman  
+971 4 883 8454  
fax to: +65-6275-6707  
+971 4 883 8454  
001-800-711-2884  
Cambodia  
Pakistan  
Palestine  
Panama  
Canada during warranty  
Canada post-warranty  
(per-call charge)  
1-877-621-4722  
Caribbean & Central  
America  
1-800-711-2884  
Peru  
0-800-10111  
Chile  
800-360-999  
Philippines  
Poland  
632-867-3551  
China  
86-21-38814518,  
8008206616  
+48 22 5666 000  
Colombia  
01-800-51-474-6836  
(01-800-51-HP invent)  
Portugal  
+351 808 201 492  
1-877-232-0589  
Costa Rica  
0-800-011-4114, 1-800-  
711-2884  
Puerto Rico  
Czech Republic  
Denmark  
+420 261307310  
+45 70 202 845  
1-800-711-2884  
Qatar  
+971 4 883 8454  
+40 (21) 315 4442  
+7 095 7973520  
Romania  
Dominican Republic  
Russian Federation,  
Moscow  
Ecuador (Andinatel)  
Ecuador (Pacifitel)  
999119+1-800-7112884 Russian Federation, St.  
Petersburg  
+7 812 3467997  
800 897 1444  
1-800-225528+1-800-  
7112884  
Saudi Arabia  
Egypt  
+20 2 532 5222  
Singapore  
65 - 62725300  
+421 2 50222444  
086 0001030  
English International  
Finland  
+44 (0) 207 512 5202  
+358 (0) 203 66 767  
+33 (0)892 69 60 22  
Slovakia  
South Africa (RSA)  
France (0.34 Euro/min.)  
South Africa, Outside  
Republic  
+27 11 2589301  
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Country/Region  
HP technical support  
Country/Region  
HP technical support  
Germany (0.12 Euro/  
min.)  
+49 (0) 180 5652 180  
Spain  
+34 902 010 059  
Greece (Cyprus to  
Athens toll free)  
800 9 2649  
Sri Lanka  
Sweden  
fax to: +65-6275-6707  
+46 (0)77 120 4765  
+41 0848 672 672  
Greece, inside country/  
region  
801 11 22 55 47  
Switzerland 3  
Taiwan  
Greece, international  
Guatemala  
+30 210 6073603  
1800-999-5105  
+886 (2) 8722-8000,  
0800 010 055  
Hong Kong SAR  
Hungary  
India  
+(852) 2802 4098  
+36 1 382 1111  
91-80-8526900  
Thailand  
0-2353-9000  
Trinidad & Tobago  
Tunisia1  
1-800-711-2884  
+216 71 89 12 22  
+90 216 579 71 71  
+7 (380 44) 4903520  
800 4520  
India (toll free)  
Indonesia  
Ireland  
1600-4477 37  
Turkey  
62-21-350-3408  
+353 1890 923 902  
+972 (0) 9 830 4848  
+39 848 800 871  
Ukraine, Kiev  
United Arab Emirates  
United Kingdom  
United States  
Israel  
+44 (0) 870 010 4320  
Italy  
1-800-474-6836 (1-800-  
HP invent)  
Jamaica  
1-800-711-2884  
Venezuela  
0-800-474-6836 (0-800-  
HP invent)  
Japan  
Jordan  
Korea  
Kuwait  
+81-3-3335-9800  
+971 4 883 8454  
+82 1588 3003  
+971 4 883 8454  
Venezuela (Caracas)  
Vietnam  
(502) 207-8488  
84-8-823-4530  
W. Africa  
+351 213 17 63 80  
+971 4 883 8454  
Yemen  
1
2
3
This Call Center supports French-speaking customers from the following countries: Morocco, Tunisia, and  
Algeria.  
Setup price per call: 0.55 Norway kroner (0.08 Euro), customer price per minute: 0.39 Norway kroner  
(0.05 Euro).  
This Call Center supports German-, French-, and Italian-speaking customers in Switzerland (0.08 CHF/  
min. during peak hours, 0.04 CHF/min. during off-peak hours).  
Call in Australia post-warranty  
If your product is not under warranty, call 131047. A per-incident, out-of-warranty support fee will  
be charged to your credit card.  
You can also call 1902 910 910. A per-incident, out-of-warranty support fee will be charged to your  
phone bill.  
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Call HP Korea customer support  
Call HP Japan support  
TEL : 0570-000-511  
03-3335-9800  
FAX : 03-3335-8338  
9:00  
17:00  
17:00  
10:00  
1/1  
3
FAX  
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HP Quick Exchange Service (Japan)  
HP Quick Exchange Service  
0570-000511  
:03-3335-9800  
:
9:00  
5:00  
3
5:00  
10:00  
1
1
:
Prepare your HP all-in-one for shipment  
If after contacting HP Customer Support or returning to the point of purchase, you are requested to  
send your HP all-in-one in for service, please follow the steps below to avoid further damage to the  
HP product.  
Note This information does not apply to customers in Japan. For information on service options in  
1
Turn on the HP all-in-one. If your HP all-in-one will not turn on, skip this step and go to step  
2.  
2
3
Open the print-carriage access door.  
Wait until the print carriage is idle and silent, and then remove the print cartridges from their  
slots. For information on removing the print cartridges, see Replace the print cartridges.  
Note If your HP all-in-one does not turn on, you can unplug the power cord and then  
manually slide the print carriage to the far right to remove the print cartridges. When  
finished, manually move the print carriage to the home position (on the left side).  
4
5
Place the print cartridges in print cartridge protectors or an airtight plastic container so they  
will not dry out, and put them aside. Do not send them with the HP all-in-one unless the  
HP customer support call agent instructs you to.  
Close the print-carriage access door and wait a few minutes for the print carriage to move  
back to its home position (on the left side).  
Note Make sure the scanner has returned to its parked position before turning off the  
HP all-in-one.  
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6
7
Press the On button to turn off the HP all-in-one.  
Unplug the power cord, and then disconnect it from the HP all-in-one. Do not return the  
power cord with the HP all-in-one.  
Warning The replacement HP all-in-one will not be shipped with a power cord.  
Store the power cord in a safe place until the replacement HP all-in-one arrives.  
8
Remove the control panel overlay as follows:  
a
b
c
Make sure the color graphics display is lying flat against the HP all-in-one.  
Raise the lid.  
Place your thumb along the groove on the left side of the control panel overlay. Gently  
remove the control panel overlay from the device as shown below.  
9
Retain the control panel overlay. Do not return the control panel overlay with the HP all-in-  
one.  
Tip See the Setup Guide that came with your HP all-in-one for instructions on how to attach  
your control panel overlay.  
Warning The replacement HP all-in-one might not come with a control panel  
overlay. Store your control panel overlay in a safe place, and when the replacement  
HP all-in-one arrives, reattach your control panel overlay. You must attach your  
control panel overlay to use the control panel functions on the replacement HP all-  
in-one.  
10 If available, pack the HP all-in-one for shipment by using the original packing materials or the  
packaging materials that came with your exchange device.  
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If you do not have the original packaging materials, please use other adequate packaging  
materials. Shipping damage caused by improper packaging and/or improper transportation is  
not covered under the warranty.  
11 Place the return shipping label on the outside of the box.  
12 Include the following items in the box:  
A complete description of symptoms for service personnel (samples of print quality  
problems are helpful).  
A copy of the sales slip or other proof of purchase to establish the warranty coverage  
period.  
Your name, address, and a phone number where you can be reached during the day.  
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15 Warranty information  
Your HP all-in-one comes with a limited warranty that is described in this section. Information  
about how to obtain warranty service and how you can upgrade your standard factory warranty is  
also provided.  
This chapter provides information on duration of limited warranty, warranty service, warranty  
upgrades, returning you HP all-in-one for service, and contains the Hewlett-Packard limited global  
warranty statement.  
Duration of limited warranty  
Duration of Limited Warranty (hardware and labor): 1 Year  
Duration of Limited Warranty (CD media): 90 Days  
Duration of Limited Warranty (print cartridges): Until the HP ink is depleted or the "end of warranty"  
date printed on the cartridge has been reached, whichever occurs first. This warranty does not  
cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered  
with.  
Warranty service  
To obtain HP repair service, you must first contact an HP service office or an HP Customer  
Support Center for basic troubleshooting. See HP customer support for steps to take before calling  
Customer Support.  
If your HP all-in-one needs a minor part replacement that you can replace, HP might prepay  
shipping charges, duty and taxes; provide telephone assistance for replacing the part; and pay  
shipping charges, duty, and taxes for any part that HP asks you to return. Otherwise, the  
HP Customer Support Center will direct you to an authorized service provider who is certified by  
HP to service the product.  
Note This information does not apply to customers in Japan. For information on service options in  
Warranty upgrades  
Depending on your country/region, HP might offer a warranty upgrade option that extends or  
enhances your standard product warranty. Available options might include priority phone support,  
return service, or next business day exchange. Typically, service coverage begins on product  
purchase date and must be purchased within a limited time of product purchase.  
For more information:  
In the U.S., dial 1-866-234-1377 to speak to an HP advisor.  
Outside the U.S., please call your local HP Customer Support office. See Call elsewhere in  
the world for a list of international Customer Support numbers.  
If prompted, choose your country/region, and then find warranty information.  
Returning your HP all-in-one for service  
Before returning your HP all-in-one for service, you must call HP Customer Support. See  
HP customer support for steps to take before calling Customer Support.  
Note This information does not apply to customers in Japan. For information on service options in  
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Hewlett-Packard limited global warranty statement  
Extent of limited warranty  
Hewlett-Packard ("HP") warrants to the end-user customer ("Customer") that each HP PSC  
2350 series all-in-one product ("Product"), including related software, accessories, media, and  
supplies, shall be free from defects in material and workmanship for the duration, which begins on  
the date of purchase by the Customer.  
For each hardware Product, the duration of HP's limited warranty is one year for parts and one  
year for labor. For all other Products, the duration of HP's limited warranty for both parts and labor  
is ninety days.  
For each software Product, HP's limited warranty applies only to a failure to execute programming  
instructions. HP does not warrant that the operation of any Product shall be uninterrupted or error  
free.  
HP's limited warranty covers only those defects which arise as a result of normal use of a Product,  
and does not cover any other problems, including those which arise as a result of (a) improper  
maintenance or modification, (b) software, accessories, media, or supplies not provided or  
supported by HP, or (c) operation outside the Product's specifications.  
For any hardware Product, the use of a non-HP ink cartridge or a refilled ink cartridge does not  
affect either the warranty to the Customer or any HP support contract with the Customer.  
However, if Product failure or damage is attributable to the use of a non-HP or refilled ink  
cartridge, HP shall charge its standard labor and materials charges to service the Product for the  
failure or damage.  
If HP receives, during the applicable warranty period, notice of a defect in any Product, HP shall  
either repair or replace the defective Product, at HP's option. Where labor charges are not covered  
by HP's limited warranty, repairs shall be at HP's standard charges for labor.  
If HP is unable to repair or replace, as applicable, a defective Product which is covered by HP's  
warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase  
price for the Product.  
HP shall have no obligation to repair, replace, or refund until the Customer returns the defective  
Product to HP.  
Any replacement product may be either new or like-new, provided that it has functionality at least  
equal to that of the Product being replaced.  
HP products, including each Product, may contain remanufactured parts, components, or materials  
equivalent to new in performance.  
HP's limited warranty for each Product is valid in any country/region or locality where the covered  
HP product is distributed by HP. Contracts for additional warranty service, such as on-site service,  
are available from any authorized HP service facility in countries/regions where the product is  
distributed by HP or by an authorized representative.  
Limitations of warranty  
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY  
SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER  
EXPRESS OR IMPLIED, WARRANTIES OR CONDITIONS OF MERCHANTABILITY,  
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.  
Limitations of liability  
To the extent allowed by local law, the remedies provided in this Limited Warranty Statement are  
the Customer's sole and exclusive remedies.  
TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS  
SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY STATEMENT, IN NO EVENT SHALL  
HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,  
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT,  
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OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGES.  
Local law  
This Limited Warranty Statement gives the Customer specific legal rights. The Customer may also  
have other rights which vary from state to state in the United States, from province to province in  
Canada, and from country/region to country/region elsewhere in the world.  
To the extent this Limited Warranty Statement is inconsistent with local law, this Statement shall be  
deemed modified to be consistent with such local law. Under such local law, certain disclaimers  
and limitations of this Statement may not apply to the Customer. For example, some states in the  
United States, as well as some governments outside the United States (including provinces in  
Canada), may:  
Preclude the disclaimers and limitations in this Statement from limiting the statutory rights of a  
consumer (for example, the United Kingdom);  
Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or  
Grant the Customer additional warranty rights, specify the duration of implied warranties which the  
manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.  
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS  
LIMITED WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO  
NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY  
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE COVERED HP PRODUCTS TO  
SUCH CUSTOMERS.  
Limited warranty information for EU countries/regions  
Listed below are the names and addresses of the HP entities which grant HP's Limited Warranty  
(manufacturer's warranty) in EU countries/regions.  
You may also have statutory legal rights against the seller on the basis of the purchase  
agreement in addition to the manufacturer's warranty, which are not restricted by this  
manufacturer's warranty.  
Belgique/Luxembourg  
Ireland  
Hewlett-Packard Belgium SA/NV  
Woluwedal 100  
Hewlett-Packard Ireland Ltd.  
30 Herbert Street  
IRL-Dublin 2  
Boulevard de la Woluwe  
B-1200 Brussels  
Danmark  
Nederland  
Hewlett-Packard A/S  
Kongevejen 25  
DK-3460 Birkeroed  
Hewlett-Packard Nederland BV  
Startbaan 16  
1187 XR Amstelveen NL  
France  
Portugal  
Hewlett-Packard France  
1 Avenue du Canada  
Zone d'Activite de Courtaboeuf  
F-91947 Les Ulis Cedex  
Hewlett-Packard Portugal - Sistemas de  
Informática e de Medida S.A.  
Edificio D. Sancho I  
Quinta da Fonte  
Porto Salvo  
2780-730 Paco de Arcos  
User Guide  
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Chapter 15  
(continued)  
P-Oeiras  
Deutschland  
Österreich  
Hewlett-Packard GmbH  
Herrenberger Straße 110-140  
D-71034 Böblingen  
Hewlett-Packard Ges.m.b.H.  
Lieblgasse 1  
A-1222 Wien  
España  
Suomi  
Hewlett-Packard Española S.A.  
Carretera Nacional VI  
km 16.500  
Hewlett-Packard Oy  
Piispankalliontie 17  
FIN-02200 Espoo  
28230 Las Rozas  
E-Madrid  
Greece  
Sverige  
Hewlett-Packard Hellas  
265, Mesogion Avenue  
15451 N. Psychiko Athens  
Hewlett-Packard Sverige AB  
Skalholtsgatan  
9S-164 97 Kista  
Italia  
United Kingdom  
Hewlett-Packard Ltd  
Cain Road  
Hewlett-Packard Italiana S.p.A  
Via G. Di Vittorio 9  
20063 Cernusco sul Naviglio  
I-Milano  
Bracknell  
GB-Berks RG12 1HN  
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16 Technical information  
The technical specifications and international regulatory information for your HP all-in-one are  
provided in this section.  
This chapter provides information on system requirements for Windows and Macintosh; paper,  
print, copy, memory card, specifications for scan, physical, power, and environmental concerns;  
regulatory notices; and the declaration of conformity.  
System requirements  
Software system requirements are located in the Readme file. You can access the Readme file by  
double-clicking the icon located in the top-level folder of the HP all-in-one software CD-ROM. If  
Windows software is already installed, you can access the Readme file from the Start button on  
the taskbar; select Programs, Hewlett-Packard, HP PSC 2400 Series, View the Readme File.  
Paper specifications  
This section provides information on paper-tray capacities, paper sizes, and print margin  
specifications.  
Paper-tray capacities  
Input tray1  
Output tray2  
Type  
Paper weight  
Plain paper  
16 to 24 lb.(60 to 90  
gsm)  
100 (20 lb. paper)  
50 (20 lb. paper)  
Legal paper  
Cards  
20 to 24 lb.(75 to 90  
gsm)  
100 (20 lb. paper)  
50 (20 lb. paper)  
110 lb. index max(200  
gsm)  
20  
10  
10  
10  
Envelopes  
20 to 24 lb. (75 to 90  
gsm)  
Transparency film  
Labels  
N/A  
N/A  
30  
20  
30  
15 or fewer  
10  
15  
4 by 6 inch (10 by 15 cm)  
Photo Paper  
145 lb.  
(236 gsm)  
8.5 by 11 inch (216 by 279  
mm) Photo Paper  
N/A  
20  
10  
1
2
Maximum capacity.  
Output tray capacity is affected by the type of paper and the amount of ink you are using.  
HP recommends emptying the output tray frequently.  
User Guide  
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Chapter 16  
Paper sizes  
Type  
Size  
Paper  
Letter: 216 by 280 mm (8.5 by 11 inches)  
A4: 210 by 297 mm  
A5: 148 by 210 mm  
Executive: 184.2 by 266.7 mm (7.25 by 10.5 inches)  
Legal: (216 by 356 mm) (8.5 by 14 inches)  
Envelopes  
U.S. #10: 105 by 241 mm (4.125 by 9.5 inches)  
U.S. #9: 98 by 225 mm (3.9 by 8.9 inches)  
A2: 111 by 146 mm (4.4 by 5.8 inches)  
DL: 110 by 220 mm (4.3 by 8.7 inches)  
C6: 114 by 162 mm (4.5 by 6.4 inches)  
Transparency film  
Letter: 216 by 279 mm (8.5 by 11 inches)  
A4: 210 by 297 mm  
Photo paper  
Cards  
102 by 152 mm (4 by 6 inches)  
76 by 127 mm (3 by 5 inches)  
Index card: 101 by 152 mm (4 by 6 inches)  
127 by 178 mm (5 by 7 inches)  
A6: 105 by 148.5 mm  
Hagaki postcard: 100 by 148 mm (3.94 by 5.83 inches)  
Labels  
Letter: 216 by 279 mm (8.5 by 11 inches)  
A4: 210 by 297 mm  
Custom  
76 by 127 mm up to 216 by 356 mm (3 by 5 inches up to 8.5 by 14  
inches)  
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Print margin specifications  
Bottom (trailing edge)1  
Top (leading edge)  
Paper or transparency film  
U.S. (Letter, Legal, Executive)  
ISO (A4, A5) and JIS (B5)  
Envelopes  
1.8 mm (0.07 inches)  
1.8 mm (0.07 inches)  
6.7 mm (0.3 inches)  
6.7 mm (0.3 inches)  
3.2 mm (0.13 inches) ()  
6.7 mm (0.3 inches)  
Cards  
1.8 mm (0.07 inches)  
6.7 mm (0.3 inches)  
1
This margin is not compatible; however, the total writing area is compatible. The writing area  
is offset from center by 5.4 mm (0.21 inches), which causes asymmetric top and bottom  
margins.  
Print specifications  
600 by 600 dpi black  
1200 by 1200 dpi color with HP PhotoREt III  
Method: drop-on-demand thermal inkjet  
Language: HP PCL Level 3, PCL3 GUI or PCL 10  
Print speeds vary according to the complexity of the document  
Duty cycle: 500 printed pages per month (average)  
Duty cycle: 5000 printed pages per month (maximum)  
Mode  
Resolution (dpi)  
Speed (ppm)  
Best  
Black  
Color  
Black  
Color  
Black  
Color  
1200 by 1200  
2
1200 by 1200 up to 4800 dpi optimized1  
600 by 600  
0.5  
7
Normal  
Fast  
600 by 600  
4
300 by 300  
23  
18  
300 by 300  
1
Up to 4800 by 1200 optimized dpi color printing on premium photo papers, 1200 by 1200  
input dpi.  
Copy specifications  
Digital image processing  
Up to 99 copies from original (varies by model)  
Digital zoom from 25 to 400% (varies by model)  
Fit to page, Poster, Many on page  
Up to 23 copies per minute black; 18 copies per minute color (varies by model)  
Copy speeds vary according to the complexity of the document  
User Guide  
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Chapter 16  
Scan resolution (dpi)1  
1200 by 2400  
1200 by 2400  
600 by 1200  
Mode  
Speed (ppm) Print resolution (dpi)  
Best  
Black  
Color  
Black  
Color  
Black  
Color  
up to 0.8  
up to 0.8  
up to 7  
1200 by 1200  
1200 by 12002  
600 by 1200  
600 by 600  
Normal  
Fast  
up to 4  
600 by 1200  
up to 23  
up to 18  
300 by 1200  
600 by 300  
600 by 1200  
600 by 1200  
1
2
Maximum at 400% scaling.  
On photo paper or premium paper.  
Memory card specifications  
Maximum recommended number of files on a memory card: 1,000  
Maximum recommended individual file size: 12 megapixel maximum, 8 MB maximum  
Maximum recommended memory card size: 1 GB (solid state only)  
Note Approaching any of the recommended maximums on a memory card might cause the  
performance of the HP all-in-one to be slower than expected.  
CompactFlash  
SmartMedia  
Memory Stick  
Memory Stick Duo  
Memory Stick Pro  
Secure Digital  
MultiMediaCard (MMC)  
xD-Picture Card  
Scan specifications  
Image editor included  
Integrated OCR software automatically converts scanned text to editable text  
Scan speeds vary according to the complexity of the document  
Twain-compliant interface  
Resolution: up to 1200 x 4800 dpi optical; 19200 dpi enhanced (software)  
Color: 48-bit color, 8-bit grayscale (256 levels of gray)  
Maximum scan size from glass: 21.6 by 29.7 cm (8.5 by 11.7 inches)  
Physical specifications  
Height: 17.2 cm (6.7 inches) (color graphics display in the down position)  
Width: 44 cm (17.2 inches)  
Depth: 28.4 cm (11.1 inches)  
Weight: 5.5 kg (12.2 pounds)  
Power specifications  
Power consumption: 80 W maximum  
Input voltage: AC 90 to 240 V ~ 1 A 47–63 Hz, grounded  
Output voltage: DC 32 Vdc===1630 mA  
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Environmental specifications  
Recommended operating temperature range: 15º to 32º C (59º to 90º F)  
Allowable operating temperature range: 5º to 40º C (41º to 104º F)  
Humidity: 15% to 85% RH non-condensing  
Non-operating (Storage) temperature range: –4º to 60º C (–40º to 140º F)  
In the presence of high electromagnetic fields it is possible the output from the HP all-in-one  
may be slightly distorted  
HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize  
injected noise due to potential high electromagnetic fields  
Additional specifications  
Memory: 8 MB ROM, 32 MB DRAM  
If you have Internet access, you can get acoustic information from the HP website. Go to:  
Environmental product stewardship program  
This section provides information on protecting the environment; ozone production; energy  
consumption; paper use; plastics; material safety data sheets; and recycling programs.  
Protecting the environment  
Hewlett-Packard is committed to providing quality products in an environmentally sound manner.  
This product has been designed with several attributes to minimize impacts on our environment.  
For more information, visit HP’s Commitment to the Environment website at:  
Ozone production  
This product generates no appreciable ozone gas (O3).  
Energy consumption  
Energy usage drops significantly while in ENERGY STAR® mode, which saves natural resources,  
and saves money without affecting the high performance of this product. This product qualifies for  
ENERGY STAR, which is a voluntary program established to encourage the development of  
energy-efficient office products.  
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner,  
HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.  
For more information on ENERGY STAR guidelines, go to the following website:  
Paper use  
This product is suited for the use of recycled paper according to DIN 19309.  
User Guide  
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Chapter 16  
Plastics  
Plastic parts over 25 grams are marked according to international standards that enhance the  
ability to identify plastics for recycling purposes at the end of the product’s life.  
Material safety data sheets  
Material safety data sheets (MSDS) can be obtained from the HP website at:  
Customers without Internet access should contact their local HP Customer Care Center.  
Recycling program  
HP offers an increasing number of product return and recycling programs in many countries, as  
well as partnering with some of the largest electronic recycling centers throughout the world. HP  
also conserves resources by refurbishing and reselling some of its most popular products.  
This HP product contains the following materials that may require special handling at end-of-life:  
Mercury in the fluorescent lamp in the scanner (< 2 mg)  
Lead in the solder  
HP inkjet supplies recycling program  
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is  
available in many countries/regions, and lets you recycle used print cartridges free of charge. For  
more information, go to the following website:  
Regulatory notices  
The HP all-in-one meets product requirements from regulatory agencies in your country/region.  
This section provides information on the regulatory model identification number for your HP all-in-  
one; an FCC statement; and separate notices to users in Australia, Japan, and Korea.  
Regulatory model identification number  
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The  
Regulatory Model Number for your product is SDGOB-0401-02. This regulatory number should  
not be confused with the marketing name (HP PSC 2350 series all-in-one) or product number  
(Q5786A).  
FCC statement  
The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the  
following notice be brought to the attention of users of this product.  
Declaration of Conformity: This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following  
two conditions: (1) this device may not cause harmful interference, and (2) this device must accept  
any interference received, including interference that may cause undesired operation. Class B  
limits are designed to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not  
installed and used in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is encouraged to try to  
correct the interference by one or more of the following measures:  
Reorient the receiving antenna.  
Increase the separation between the equipment and the receiver.  
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Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
For more information, contact the Product Regulations Manager, Hewlett-Packard Company, San  
Diego, (858) 655-4100.  
The user may find the following booklet prepared by the Federal Communications Commission  
helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from  
the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4.  
Caution Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this  
equipment not expressly approved by the Hewlett-Packard Company may cause harmful  
interference and void the FCC authorization to operate this equipment.  
Notice to users in Australia  
This equipment complies with Australian EMC requirements.  
Notice to users in Japan (VCCI-2)  
Notice to users in Korea  
Declaration of conformity (European Economic Area)  
The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN 45014. It  
identifies the product, manufacturer’s name and address, and applicable specifications recognized  
in the European community.  
User Guide  
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Chapter 16  
Declaration of conformity  
DECLARATION OF CONFORMITY  
according to ISO/IEC Guide 22 and EN 45014  
__________________________________________________________________________  
Manufacturer’s Name:  
Hewlett-Packard Company  
Manufacturer’s Address:  
16399 West Bernardo Drive  
San Diego CA 92127, USA  
Regulatory Model Number:  
declares, that the product:  
SDGOB-0401-02  
Product Name:  
HP PSC 2350 Series (Q5786A)  
Model Number(s): PSC 2350 (Q5792A, Q5792B), PSC 2352 (Q5797C), PSC 2353 (Q5796C), PSC 2355  
(Q5789A, Q5789B, Q5795C), PSC 2355xi (Q5790A), PSC 2355v (Q5791A), PSC 2357  
(Q5794B), PSC 2358 (Q5788D)  
Power Adapter(s) HP part#:  
0950-4491  
conforms to the following Product Specifications:  
Safety:  
IEC 60950-1: 2001  
EN 60950-1: 2002  
IEC 60825-1 Edition 1.2: 2001 / EN 60825-1+A11+A2+A1: 2002 Class 1(Laser/Led)  
UL 60950-1: 2003  
CAN/CSA-22.2 No. 60950-1-03  
NOM 019-SFCI-1993, AS/NZS 60950: 2000, GB4943: 2001  
EMC:  
CISPR 22:1997 / EN 55022:1998 Class B  
CISPR 24:1997 / EN 55024:1998  
IEC 61000-3-2: 2000 / EN 61000-3-2: 2000  
IEC 61000-3-3/A1: 2001 / EN 61000-3-3/ A1: 2001  
AS/NZS CISPR 22: 2002  
CNS13438:1998, VCCI-2  
FCC Part 15-Class B/ICES-003, Issue 2  
GB9254: 1998  
Supplementary Information:  
The product herewith complies with the requirements of the Low Voltage Directive 73/23/EC, the EMC  
Directive 89/336/EC and carries the CE-marking accordingly.  
1) The product was tested in a typical configuration.  
18 March 2004  
Date  
Steve Smith, Hardware Test & Regs MGR.  
European Contact for regulatory topics only: Hewlett Packard GmbH, HQ-TRE, Herrenberger Strasse 140,  
(FAX +49-7031-14-3143)  
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Index  
default settings  
restore 91  
Symbols/Numerics  
10 by 15 cm photo paper,  
load 33  
4 by 6 inch photo paper,  
load 33  
printer sharing 20  
USB 19  
control panel  
overview  
copy  
device update  
Macintosh 108  
overview 107  
Windows 107  
digital camera  
PictBridge 46  
black-and-white  
documents 52  
cancel 59  
color intensity 56  
copy specifications 123  
default settings 52  
enhance light areas 57  
enlarge into poster 58  
iron-on transfer 58  
A
A4 paper, load 31  
align print cartridges 87  
down arrow  
DPOF file 46  
B
E
best copy quality 51  
borderless copies  
10 by 15 cm (4 by 6 inch)  
photo 53  
fill entire page 54  
borderless photos  
print from memory card 45  
envelopes, load 34  
Environmental product  
stewardship program 125  
environmental  
menu  
number of copies 52  
paper size 49  
paper types,  
recommended 50  
photos onto letter or A4  
paper 54  
photos, enhance 57  
quality 51  
specifications 125  
F
factory defaults, restore 91  
fast copy quality 51  
FCC statement 126  
fill entire page 54  
fit to page 55  
C
cancel  
copy 59  
print job 67  
scan 63  
several on one page 55  
speed 51  
cancel button  
text, enhance 57  
customer support  
Australia 112  
G
glass  
cartridges. see print cartridges  
clean  
clean 79  
load original 29  
greeting cards, load 34  
exterior 80  
glass 79  
lid backing 79  
print cartridge contacts 88  
print cartridge ink nozzle  
area 89  
contact 109  
HP Quick Exchange Service  
(Japan) 114  
Japan 113  
Korea 113  
North America 110  
outside U.S. 110  
serial number 109  
service ID 109  
warranty 117  
H
Hagaki cards, load 33  
HP all-in-one  
print cartridges 87  
color  
overview  
prepare to ship 114  
HP Director  
copies 57  
intensity 56  
color graphics display  
change language 96  
change measurements 97  
HP Instant Share 75  
missing icons 102  
start 11  
website 109  
D
icons  
HP Gallery  
darken  
screen saver  
OS 9 HP Image Zone 16  
OS X HP Image Zone 14  
HP help (OS 9 HP Image  
Zone) 16  
copies 56  
CompactFlash memory  
card 37  
connection types supported  
networked 20  
declaration of conformity  
European Economic  
Area 127  
United States 128  
User Guide  
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HP Image Print (OS X HP Image  
Zone) 14  
HP Image Zone  
legal paper, load 31  
letter paper, load 31  
lid backing, clean 79  
lighten  
copies 56  
load  
more applications (OS 9 HP  
Image Zone) 16  
MultiMediaCard (MMC) memory  
card 37  
HP Instant Share 73, 74  
Macintosh 12, 15, 74  
overview 11  
N
HP Instant Share  
10 by 15 cm photo  
paper 33  
4 by 6 inch photo paper 33  
A4 paper 31  
normal copy quality 51  
number of copies  
copy 52  
about 69  
e-mail 48  
e-mail photos from a  
memory card (USB) 70  
e-mail photos from the  
HP Image Zone (USB) 73  
HP Image Zone 73  
online albums 48  
quality prints 48  
send images 70  
send images from HP image  
Zone (USB) 73  
envelopes 34  
full-size paper 31  
greeting cards 34  
Hagaki cards 33  
iron-on transfers 34  
labels 34  
legal paper 31  
letter paper 31  
original 29  
O
OK button  
on button  
order  
paper 77  
print cartridges 77  
Setup Guide 78  
software 78  
User Guide 78  
postcards 33  
send photos from a memory  
card (USB) 70  
transparencies 34  
P
paper  
incompatible types 30  
send scanned images 71  
send to a device 70, 73  
setup (USB) 69  
M
maintenance  
load 31  
order 77  
paper sizes 122  
recommended copy  
types 50  
align print cartridges 87  
check ink levels 80  
clean exterior 80  
HP JetDirect  
set up 20  
HP on the Web (OS 9 HP Image  
Zone) 16  
clean glass 79  
clean lid backing 79  
clean print cartridges 87  
power save mode 90  
prompt delay time 91  
replace print cartridges 82  
restore factory defaults 91  
self-test report 80  
make copies  
button (HP Director) 12  
OS 9 HP Image Zone 16  
OS X HP Image Zone 14  
media. see paper  
HP Support  
recommended types 30  
paper specifications 121  
paper-tray capacities 121  
phone numbers, customer  
support 109  
before you call 93  
I
ink cartridges. see print  
cartridges  
ink levels, check 80  
inkjet supplies recycling 126  
Instant Share. see HP Instant  
Share  
iron-on transfers  
copy 58  
iron-on transfers, load 34  
photo  
menu 10  
menu button  
photo paper, load 33  
photos  
borderless 45  
deselect 45  
memory card  
specifications 124  
memory cards  
enhance copies 57  
HP Image Zone 73  
photo print cartridge 85  
print from DPOF file 46  
Quick Print 46  
send from a memory  
card 70  
send scanned images 71  
slide show 47  
insert a card 38  
overview 37  
print DPOF file 46  
print photos 44  
proof sheet 39  
J
jams, paper 35, 105  
K
keypad  
save files to computer 38  
send photos 70  
L
Memory Stick memory card 37  
MicroDrive memory card 37  
physical specifications 124  
PictBridge 46  
labels, load 34  
left arrow  
130  
HP PSC 2350 series all-in-one  
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Index  
postcards, load 33  
posters  
poster 58  
Secure Digital memory  
card 37  
self-test report 80  
send to a device  
from a memory card 70  
HP Director  
(Macintosh) 75  
HP Image Zone  
(Macintosh) 74  
HP Image Zone  
(Windows) 73  
scanned images 71  
serial number 109  
service 109  
resize to fit letter or A4 55  
regulatory notices  
declaration of  
copy 58  
power save mode 90  
power specifications 124  
print  
conformity 128  
declaration of conformity  
(European Economic  
Area) 127  
FCC statement 126  
notice to users in  
Japan 127  
notice to users in  
Korea 127  
regulatory model  
cancel job 67  
from computer 65  
from software  
application 65  
photos from DPOF file 46  
photos from memory  
card 44  
print options 66  
print specifications 123  
proof sheet 39  
Quick Print 46  
self-test report 80  
print cartridge protector 86  
print cartridges  
align 87  
identification number 126  
replace print cartridges 82  
reports  
self-test 80  
restore factory settings 91  
return your HP all-in-one 114  
see also customer support  
service ID 109  
settings  
print options 66  
setup  
button  
right arrow  
menu 11  
check ink levels 80  
clean 87  
clean contacts 88  
clean ink nozzle area 89  
handle 82  
rotate button  
slide show 47  
SmartMedia memory card 37  
software application, print  
from 65  
software update.. see device  
update  
specifications. see technical  
information  
speed  
S
save  
photos to computer 38  
scan  
button  
order 77  
part names 82  
photo print cartridge 85  
replace 82  
from front panel 61  
HP Instant Share 71  
proof sheet 41  
scan specifications 124  
stop 63  
store 86  
copy 51  
troubleshoot 106  
print margin specifications 123  
printer sharing  
Macintosh 20  
Windows 19, 20  
prompt delay time 91  
proof sheet  
start black  
start color  
stop  
to memory card 62  
scan document (OS 9 HP Image  
Zone) 16  
scan document button (HP  
Director) 12  
copy 59  
print job 67  
scan 63  
support  
fill in 40  
menu 10  
print 39  
scan 41  
before you call 93  
resources 93  
system requirements 121  
scan glass  
clean 79  
load original 29  
scan picture  
OS 9 HP Image Zone 16  
OS X HP Image Zone 14  
scan picture button (HP  
Director) 12  
T
Q
quality  
copy 51  
Quick Print 46  
technical information  
copy specifications 123  
environmental  
scan to menu  
specifications 125  
memory card  
USB - Macintosh 10  
USB - Windows 10  
scan to OCR (OS X HP Image  
Zone) 14  
specifications 124  
paper sizes 122  
paper specifications 121  
paper-tray capacities 121  
physical specifications 124  
R
recycling 126  
reduce/enlarge copies  
fit several on one page 55  
screen saver  
User Guide  
131  
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power specifications 124  
print margin  
specifications 123  
print specifications 123  
scan specifications 124  
system requirements 121  
weight 124  
telephone numbers, customer  
support 109  
text  
enhance on copies 57  
transfer images button (HP  
Director) 12  
transparencies, load 34  
troubleshoot  
contact HP Support 93  
hardware installation 94  
incorrect  
measurements 97  
installation overview 94  
operational 105  
overview 93  
photo memory card 106  
software installation 101  
support resources 93  
U
unload images  
OS 9 HP Image Zone 16  
OS X HP Image Zone 13  
up arrow  
USB cable installation 95  
W
warranty  
upgrades 117  
Webscan 22  
X
xD memory card 37  
Z
zoom button  
132  
HP PSC 2350 series all-in-one  
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Printed on at least 50% total recycled fiber  
with at least 10% post-consumer paper  
© 2004 Hewlett-Packard Development Company, L.P.  
Electronic Edition  
www.hp.com  
*Q5786-90178*  
*Q5786-90178*  
Q5786-90178  
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