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		 Greenway Home Products Water Dispenser VWD8956BLS User Manual  | 
	
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		 Stainless Steel   
					Water Dispenser   
					with Mid-Mount Refrigerator   
					Distributeur d’eau   
					en acier inoxydable   
					avec réfrigérateur à mi-hauteur   
					Dosificador de agua   
					de acero inoxidable con   
					refrigerador montado en medio   
					Use & Care Guide   
					Guide d’utilisation et d’entretien   
					Manual d uso y cuidado   
					VWD8956BLS   
					CAUTION: Before using water   
					dispenser, read this manual and   
					follow all safety rules and   
					operating instructions.   
					MISE EN GARDE: Avant   
					PRECAUCIÓN: Antes de usar el   
					dosificador de agua, lea este   
					manual y siga todas las reglas   
					de seguridad e instrucciones de   
					d'employer votre distributeur   
					d'eau, lisez ce manuel et suivez   
					toutes les règles de sécurité et   
					les consignes d'utilisation.   
					funcionamiento.   
					REV00   
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				® 
					YOUR VITAPUR WATER DISPENSER   
					1. Bottle support collar   
					2. Ready-To-Dispense indicator lights:   
					Red:   
					“flashing” Heater is in operation   
					"on”   
					The hot water has reached its optimum   
					temperature and is ready for dispensing   
					The cold water has reached its optimum   
					temperature and is ready for dispensing   
					the cleaning reminder is telling you it is time   
					to clean your dispenser   
					Blue:   
					"on"   
					Yellow: "on"   
					3. Digital analog clock   
					4. Childproof safety switches   
					5. Hot water dispensing button (also dispenses room temperature water   
					when Insta-HOT Feature is not activated)   
					6. Cold water dispensing button   
					7. LED night light   
					8. Insta-HOT activation button   
					9. Removable drip tray   
					10. Illuminated fridge compartment   
					11. Adjustable COLD water thermostat (rear of dispenser)   
					12. Drain valve (rear of dispenser)   
					13. Condenser coils (rear of dispenser)   
					14. Power switch (rear of dispenser)   
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					11   
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					8 
					12   
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					13   
					10   
					14   
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				OPERATING INSTRUCTIONS   
					Initial Product Cleaning Procedure   
					As with most new appliances, it is recommended to clean the reservoir   
					prior to first time use.   
					1. Make sure the unit is unplugged and power switch is turned off.   
					Figure A   
					2. Remove the bottle support collar, saturate a clean cloth with water   
					dispenser cleaner or vinegar and wipe the inside of the reservoir.   
					3. Pour water dispenser cleaner or a mixture of 0.3 gal / 1 L of vinegar   
					Cleaning Kit   
					with 0.3 gal / 1 L of hot water into the reservoir and wait 20 minutes.   
					IMPORTANT: To avoid water overflow while cleaning the dispenser,   
					always remove the bottle support collar before pouring water or   
					cleaning solution into the reservoir. (See Figure A).   
					4. Press all dispensing buttons until water no longer comes out.   
					5. Drain the reservoirs from the drain valve on the back of the unit.   
					6. Rinse again with clean water.   
					Available online at   
					
					7. Place bottle support collar back on top of dispenser.   
					Maintaining Your Water Dispenser   
					Like most appliances, your new water dispenser requires regular cleaning to operate efficiently.   
					Your water dispenser must be cleaned every 4 months (see procedure on page 5).   
					Installing the Water Bottle   
					IMPORTANT: Always wash your hands first! Clean the top (neck) of the bottle with a clean cloth and   
					do not touch the part of the unit that the water touches. Make sure the unit is unplugged and power   
					switch is in the OFF position. The water bottle can be purchased from your local retailer.   
					1. Remove the protective cap from the end of the water bottle unless the bottle has a puncturable   
					cap or sticker.   
					2. Lift and turn the bottle upside down, placing it securely on the bottle support collar.   
					3. Press and hold all dispenser buttons until water flows from the dispenser. Drain about 0.3 gal / 1 L of   
					water before initial use. This does not need to be repeated with replacement bottles.   
					4. Plug in the water dispenser.   
					5. Set the power switch at the rear of the dispenser to the ON position (see item 14 on page 2).   
					6. Ready-to-dispense indicator lights will come on when water reaches optimum temperatures and is   
					ready for use. In order to get steaming hot water, the Insta-HOT feature needs to be activated.   
					(See Dispensing Hot Water).   
					Setting the Digital Analog Clock   
					To set the clock to the correct time, simply press the HR button   
					to adjust the hour hand, then press the MIN button to adjust   
					the minute hand.   
					3 
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				IMPORTANT NOTICE ABOUT LEAKING BOTTLES   
					If you find that your dispenser is leaking, check the water bottle first!   
					Almost all 3 and 5 gallon water bottles are recycled, and handled extensively during cleaning, filling,   
					and shipping. As a result they are very prone to developing pin holes or small cracks that can cause an   
					overflow (or leak) when placed on top of a water dispenser.   
					In almost all cases, there is nothing wrong with your water dispenser. If you   
					are experiencing a leak, this simple test will allow you to determine whether   
					your water bottle or dispenser is the source of the problem.   
					1. Unplug the unit, turn off power switch and remove the water bottle.   
					1.   
					2. a) Remove the bottle support collar and check the water level inside   
					the reservoir – it should be at roughly three-quarters full.   
					b) Please add or drain a few glasses of water to achieve the required   
					fill level. Water level should be approximately 3/4” – 1” BELOW   
					VENT TUBE.   
					2.a   
					3. Let the water sit for approximately 2 hours. If the dispenser does not   
					leak, it is the bottle that is leaking due to a small crack or pinhole.   
					Please contact your water supplier for a replacement bottle.   
					2.b   
					
					accessories and helpful use and care tips.   
					Vent Tube   
					Water Level   
					Dispensing Room and Cold Water   
					Place a glass under the spigot. For cold water, press the   
					water is dispensed. Before the Insta-HOT Feature is activated, the   
					temperature water. To dispense room water, press the button downward until the desired amount   
					button until the desired amount of   
					button dispenses room   
					of water is dispensed. (For hot water, see Dispensing Hot Water).   
					Med   
					Adjusting the Temperature (Cold water only)   
					By turning the thermostat at the back of the unit, the temperature can be   
					adjusted. Turn the dial clockwise between the min (cool) and max (colder)   
					levels until the desired temperature is reached.   
					If the water dispenser is not dispensing water, there could be a possible ice build   
					up due to the thermostat being set too cold. If this happens, unplug the dispenser   
					overnight and then reset. Set thermostat to MIN, slowly increasing based on your   
					use and need for cold water.   
					Max   
					Min   
					4 
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				Dispensing Hot Water   
					This water dispenser has a power saving Insta-HOT button which activates the water heater only when   
					pressed, so you get hot water on demand without the cost of constantly heating water!   
					To dispense hot water, first press the Insta-HOT activation button. The red indicator light   
					will begin flashing to indicate that the water heater is on and active. In approximately 3   
					minutes the set temperature point will be reached and the red light will stop flashing and   
					remain on. The water is now ready to be dispensed. Squeeze the 2 safety switches and   
					press down on the   
					button until the desired amount of water is dispensed. If water   
					is not immediately dispensed, the water will begin to cool and the red light will shut off,   
					requiring you to initiate another cycle.   
					Childproof Safety Feature   
					To prevent hot water from accidentally harming a child, the hot water   
					dispenser button has 2 safety switches on it. Squeeze the safety switches   
					towards the center of the button and push downward to dispense.   
					DANGER: The hot water is heated to approximately 194˚ F / 90˚ C.   
					Temperatures above 125˚ F / 52˚ C can cause severe burns from scalding.   
					DO NOT ALLOW CHILDREN TO USE THE HOT WATER DISPENSING   
					BUTTON WITHOUT PROPER AND DIRECT SUPERVISION.   
					Childproof safety switches   
					Refrigerated Compartment   
					The refrigerated compartment is equipped with passive cooling technology, suitable for non-perishable   
					items only such as canned or bottled beverages. It is NOT designed to store dairy products. For   
					maximum cooling efficiency, it is recommended that the refrigerated compartment be kept filled at all   
					times. The temperature for this compartment has been factory set and is not adjustable.   
					CLEANING AND MAINTENANCE   
					Electronic Cleaning Reminder   
					Like most appliances, your new water dispenser requires periodic maintenance to operate efficiently.   
					Your water dispenser must be cleaned every 4 months. For your convenience, your water dispenser is   
					equipped with a cleaning reminder that will activate following 4 months of use. The yellow light beside   
					the   
					symbol will illuminate, telling you it is time to clean your dispenser.   
					Once the unit has been cleaned following the cleaning instructions outlined below, the cleaning   
					reminder needs to be reset. Reset the reminder by pressing and holding both the HR and MIN buttons   
					at the same time for 3 seconds. This will reset the cleaning reminder, and it will activate following the   
					next 4 months of use.   
					If the unit remains in operation for another month (total of five months operation) and the water   
					dispenser has not been cleaned and reset, the cleaning reminder indicator (yellow LED) will begin to   
					flash as a reminder that cleaning is required. Please note that per your warranty, routine maintenance   
					of the dispenser is required. Failure to maintain the water dispenser will void your warranty.   
					5 
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				Cleaning Your Water Dispenser   
					IMPORTANT: Make sure you turn the power switch to the OFF position and unplug the dispenser   
					before performing any of the following cleaning procedures.   
					Cleaning the Outside of the Water Dispenser   
					The outside of the dispenser can be wiped clean with water dispenser cleaning solution or a mild   
					soap and water. Never use harsh chemicals or abrasive cleaners. Rinse thoroughly with clean water   
					and then dry surfaces.   
					Cleaning the Drip Tray   
					To remove, take the grill off the tray and firmly lift the tray up, dislodging it   
					from the guides. Drain and clean.   
					The drip tray should be emptied and cleaned regularly to remove spotting   
					and any mineral deposits. Clean with water dispenser cleaning solution or   
					a mild soap and water. For tough deposits, add vinegar and let it soak   
					until the deposits come loose. Then wash, rinse and dry thoroughly.   
					To replace, put the grill back on the tray and slide the tray onto the guides.   
					Cleaning the Condenser   
					Vacuum or sweep away the dust from the condenser coils at the   
					back of the dispenser. For best results, you can purchase   
					a brush designed specifically for this purpose from your   
					Condenser   
					local appliance store. This will improve cooling and efficiency.   
					coils   
					Draining the Reservoirs   
					Drain the reservoirs before and after cleaning, when going on long vacations or if not using the   
					dispenser for long periods of time.   
					IMPORTANT! Turn power switch to the OFF position and unplug the dispenser before   
					performing this procedure. Dispense hot water until temperature drops to a safe level to avoid   
					the risk of scalding.   
					1. Remove the water bottle.   
					2. Press all dispensing buttons until water no longer comes out.   
					3. Place a bucket beneath the drain outlet on the back of   
					the dispenser.   
					4. Remove the cap and plug from the drain valve and let the water   
					flow into the bucket. Replace the cap and plug. A screwdriver or   
					coin can be used to help loosen the drain cap.   
					Drain   
					valve   
					IMPORTANT: Collect the water in a container, not the drip tray.   
					5. Replace the water bottle. (See Installing the Water Bottle).   
					6 
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				Cleaning the Inside of the Dispenser   
					To prevent mineral deposits that can affect the taste and flow of the water, and to ensure proper product   
					performance, your water dispenser must cleaned every 4 months.   
					1. Make sure power switch is in the OFF position.   
					2. Remove the water bottle and bottle support collar.   
					3. Drain the reservoirs. (See Draining the Reservoirs).   
					Cleaning Kit   
					4. Pour water dispenser cleaner or a mixture of 0.3 gal / 1 L of vinegar   
					with 0.3 gal / 1 L of hot water into the reservoir and wait 20   
					minutes. If using a water dispenser cleaning solution, please follow   
					the manufacturers instructions.   
					IMPORTANT: To avoid water overflow while cleaning the dispenser,   
					always remove the bottle support collar before pouring water or   
					cleaning solution into the reservoir. (See Figure A, page 3).   
					Available online at   
					
					5. Press all dispensing buttons until water no longer comes out.   
					6. Drain the reservoirs.   
					IMPORTANT: Collect the water into a container, not the drip tray.   
					7. Rinse with clean water.   
					8. Replace the bottle support collar and the water bottle. (See Installing the Water Bottle).   
					IMPORTANT: Drain approximately 4 glasses of water from each button before initial use.   
					This does not need to be done with replacement bottles.   
					Going Away on Vacation   
					When not using the dispenser for long periods of time or when going on vacation, conserve energy   
					by setting power switch to the OFF position, unplug the dispenser and drain the reservoirs.   
					(See Draining the Reservoirs). Follow Initial Product Cleaning Procedures upon return and   
					startup of the dispenser.   
					WARNING: The Water Dispenser   
					SPECIFICATIONS   
					heats and dispenses water to   
					194˚F / 90˚C which can cause severe   
					burns or scalding.   
					VWD8956BLS   
					Output per hr:   
					Internal Tank:   
					Hot   
					Cold   
					Hot   
					1.2 gal / 4.6 L   
					0.5 gal / 2.0 L   
					0.2 gal / 0.6 L   
					0.8 gal / 3.2 L   
					194°F / 90°C   
					46°F / 8°C   
					1100 W   
					DO NOT ALLOW CHILDREN TO USE   
					THE HOT WATER DISPENSING   
					BUTTON WITHOUT PROPER AND   
					DIRECT SUPERVISION.   
					Cold   
					Heating Temp (approx.):   
					Cooling Temp (approx.):   
					Power Consumption:   
					Childproof   
					safety switches   
					Hot   
					Cold   
					90 W   
					7 
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				TROUBLESHOOTING TIPS   
					Problem   
					Possible Cause   
					Suggested Solution   
					Water dispenser   
					or dispensing tap   
					is leaking   
					Small pin hole or crack in the bottle,   
					(common with recycled water bottles).   
					Conduct water bottle leak test outlined on page 4.   
					Drain cap and silicone seal are not secure. Ensure seal is secure in drain plug and   
					tighten drain cap.   
					Water was poured directly into bottle   
					support collar and overflowed.   
					Drain by pressing dispenser buttons.   
					Possible air pocket.   
					Press dispenser buttons several times to relieve   
					air pocket and release to re-set valve.   
					Water is not hot or   
					cold enough   
					All the water in the tank has been used.   
					Replace with full bottle and wait 30   
					minutes for the water to heat or cool.   
					The unit is unplugged.   
					Plug it into the outlet.   
					Insta-HOT was not activated.   
					Activate Insta-HOT by pressing the button.   
					Reset the breaker or replace the fuse.   
					The circuit breaker in your home is   
					tripped or the fuse has blown.   
					Power switch not turned on at   
					back of unit.   
					Turn switch to the ON position.   
					Temperature limit tripped.   
					Set power switch to OFF position,   
					wait 5 minutes, then set power   
					switch to the ON position. Wait 30   
					minutes for the water to heat or cool.   
					Thermostat needs to be adjusted colder.   
					Adjust thermostat between min (cool) and max   
					(colder) levels to achieve desired temperature.   
					Water dispenser   
					Empty water bottle.   
					Replace with full bottle.   
					is not dispensing water   
					Mineral deposits clogging tanks.   
					Possible air pocket.   
					See Cleaning the Reservoirs.   
					Push down on the dispenser buttons to prime   
					the unit.   
					Possible ice build up due to thermostat   
					set too cold.   
					Unplug overnight, then reset. Set thermostat   
					to MIN, slowly increasing based on your use   
					and need for cold water.   
					Water dispenser is noisy Bottle making a gurgling noise as it   
					This is normal.   
					fills the tank.   
					Water dispenser is uneven.   
					Make sure the dispenser is on an even   
					surface that can support its full weight.   
					Refrigerated   
					compartment   
					Compartment is empty, or there is a   
					limited number of items in it.   
					For maximum efficiency, refrigerated   
					compartment should be kept full at all times.   
					temperature does not   
					seem cold enough   
					The refrigeration system utilized in your water dispenser is passive in nature, and should   
					not be compared to air driven refrigeration systems. Compartment should be used for   
					non-perishable items only; it is NOT designed to store dairy products.   
					8 
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				ATTENTION: Do not return this product to the store. For questions on operation, assembly   
					
					FREQUENTLY ASKED QUESTIONS   
					Q: Why is my water dispenser leaking?   
					A: If you are experiencing a leak with your water dispenser please do the following to see if the water   
					bottle or the dispenser is leaking.   
					1. Unplug the unit, turn off power switch and remove the bottle.   
					2. Remove the bottle support collar and check the water level inside the reservoir – it should be at   
					roughly three-quarters full. Water level should be approximately 3/4” – 1” BELOW VENT TUBE.   
					3. Let water sit for 2 hours. If the dispenser does not leak, it is the bottle that is leaking due to   
					a small crack or pinhole and it needs to be replaced. If the dispenser is leaking, please   
					
					Q: Why do I get a plastic taste from my dispenser?   
					A: As with most new appliances such as coffee makers and kettles, there is often a plastic taste upon   
					initial start-up of the unit. To remove this taste, simply follow the cleaning instructions outlined in   
					Cleaning the Reservoirs.   
					Q: What do the ready-to-dispense indicator lights mean?   
					A: When illuminated, they mean the following:   
					Red:   
					“flashing”   
					"on”   
					Heater is in operation   
					The hot water has reached its optimum   
					temperature and is ready for dispensing   
					Blue:   
					"on"   
					"on"   
					The cold water has reached its optimum   
					temperature and is ready for dispensing   
					Yellow:   
					the cleaning reminder is telling you it is time to clean your dispenser   
					Q: What is the spike that goes into the bottle?   
					A: Vitapur® water dispensers feature a “piercing valve” as part of the bottle support collar, providing   
					added convenience for water bottle installation. Depending on the water bottle supplier, a small   
					opening may or may not be present in the bottle cap for this specific purpose. If the piercing valve   
					opening is not present, the entire bottle cap must then be removed to eliminate possible damage to   
					the piercing valve. If the opening is present, remove the protective seal prior to installing the bottle.   
					9 
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