Greenway Home Products Water Dispenser VWD2636BLK 1 User Manual

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Designer Series  
Série Designer  
Serie de diseñador  
Countertop  
Water Dispenser  
Distributeur d’eau  
pour le comptoir  
Dosificador de agua  
de sobremesa  
VWD2636W-1 • VWD2636BLK-1  
Use & Care Guide  
VWD2636RED-1  
Guide d’utilisation et d’entretien  
Manual d uso y cuidado  
CAUTION: Before using water  
dispenser, read this manual  
and follow all safety rules  
and operating instructions.  
MISE EN GARDE: Avant  
PRECAUCIÓN: Antes de usar el  
dosificador de agua, lea este  
manual y siga todas las reglas  
de seguridad e instrucciones de  
funcionamiento.  
d'employer votre distributeur  
d'eau, lisez ce manuel et suivez  
toutes les règles de sécurité et  
les consignes d'utilisation.  
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REV00  
®
YOUR vitapur WATER DISPENSER  
1. Bottle support collar  
2. Ready-To-Dispense indicator lights:  
Red: “flashing” Heater (hot tank) is in operation  
"on”  
The hot water has reached optimum temperature and is ready for  
dispensing  
"off"  
Heater (hot tank) is off, however remaining water within the tank still  
may be hot, always exercise caution when dispensing and/or draining water  
from the hot water tank.  
Blue: "on"  
The cold water has reached optimum temperature and is ready for  
dispensing  
"off"  
The cooling cycle is in progress, it is possible to dispense water during the  
cooling cycle, however, optimum cooling temperature may not yet be  
achieved.  
3. Insta-HOT* Feature (on demand hot water) activation button  
NOTE: This button is designed to be recessed inside the cabinet.  
4. Hot water push button (also dispenses room  
temperature water when Insta-HOT* Feature is not activated)  
5. Childproof safety switch  
6. Cold water push button  
7. Removable drip tray  
8. Power switch (rear of dispenser)  
9. Hot water drain valve (bottom of dispenser)  
10. Cold water drain valve (bottom of dispenser)  
1
3
4
5
8
2
6
9
10  
7
bottom of dispenser  
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2
OPERATING INSTRUCTIONS  
Initial Product Cleaning Procedure  
Like most appliances, your water dispenser requires periodic  
maintenance for maximum efficiency and performance and must be  
cleaned on a regular basis (i.e. every 4 months). To maintain a hygienic  
environment within your water dispenser and prevent potential  
formation (growth) of bacteria, we strongly recommend regular  
cleaning. A cleaning kit is available through our Customer Service  
Department at 1-866-253-0447 or can be ordered on line  
Figure A  
Cleaning Kit  
1. Make sure the unit is unplugged and the power switch is  
turned off.  
2. Remove the bottle support collar, saturate a clean cloth with a  
water dispenser cleaner or vinegar and wipe the inside of the  
reservoir.  
Available online at  
3. Pour a water dispenser cleaner or a mixture of 4 cups / 1L of  
vinegar with 4 cups / 1L of hot water into the reservoir and  
wait 20 minutes.  
IMPORTANT: To avoid water overflowing while cleaning the dispenser, always remove the bottle  
support collar before pouring water or the cleaning solution into the reservoir (see Figure A).  
4. Press/hold all dispensing buttons until water stops flowing from the faucet.  
5. Place the unit over the sink and drain both internal reservoirs by removing the spring clamps  
and caps from both drain outlets located on the bottom of the unit.  
6. Rinse again with clean water, re-install the drain outlet caps and spring clamps.  
7. Place bottle support collar back on top of dispenser.  
Installing the Water Bottle  
IMPORTANT: Always wash your hands first! Clean the top (neck) of the bottle with a clean cloth  
and do not touch the part of the unit that the water touches. Make sure the unit is unplugged and  
the power switch is in the OFF position. The water bottle can be purchased from your local bottled  
water distributor or most grocery stores.  
1. Remove the protective cap from the end of the water bottle unless the bottle has a puncturable  
cap or sticker.  
2. Lift and turn the bottle upside down, placing it securely on the bottle support collar.  
3. Press and hold all dispenser buttons until water flows from the dispenser. Drain about 4 cups /  
1L of water before initial use. This does not need to be repeated with replacement bottles.  
3
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4. Plug in the water dispenser.  
5. Set the power switch at the rear of the dispenser to the ON position.  
6. Ready-to-dispense indicator lights will illuminate when the water reaches optimum temperature  
and is ready for use. In order to get steaming hot water, the (on demand) Insta-HOT* feature  
button must be activated and the "red" indicator light will start flashing  
(see Dispensing Hot Water, pg 5).  
IMPORTANT NOTE: AlWAYS MAkE SURE THERE IS WATER IN THE SYSTEM BEFORE  
ACTIvATING THE ON DEMAND INSTA-HOT* FEATURE. If you "accidentally" activate the Insta-  
HOT* feature, you must cancel the program, simply disconnect and re-connect the power cord.  
IMPORTANT NOTICE ABOUT lEAkING BOTTlES  
If you find that your dispenser is leaking, check the water bottle  
first! Almost all 3 and 5 gallon water bottles are recycled, and  
handled extensively during cleaning, filling, and shipping. As a  
result they are very prone to developing pin holes or small cracks  
that can cause an overflow (or leak) when placed on top of a water  
dispenser.  
1.  
In almost all cases, there is nothing wrong with your water  
dispenser. If you are experiencing a leak, this simple test will allow  
you to determine whether your water bottle or dispenser is the  
2.a  
source of the problem.  
1. Unplug the unit, turn off the power switch and remove the  
water bottle.  
2. a) Remove the bottle support collar and check the water level  
2.b  
inside the reservoir – it should be at roughly three-quarters full.  
b) Please add or drain a few glasses of water to achieve the  
required fill level. Water level should be approximately 3/4” –  
1” / 1.9cm - 2.5cm BElOW THE RESERvOIR lIP.  
Reservoir Lip  
Water Level  
3. Closely monitor the water level inside the reservoir, (1-2 hours)  
if the water level drops, immediately drain the remaining water  
from the unit and call customer service at 1-866-253-0447. If the water level remains constant  
it is the water bottle not the dispenser that is leaking. Please contact your water supplier for a  
replacement bottle.  
Please visit us at www.greenwayhp.com for water dispenser accessories and helpful use  
and care tips.  
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4
Dispensing Room and Cold Water  
Place a glass under the spigot. For cold water, press the  
amount of water is dispensed. Before the Insta-HOT* Feature is activated, the  
dispenses room temperature water. To dispense room water, press the  
button downward until the desired  
button  
button downward until  
the desired amount of water is dispensed (for hot water, see Dispensing Hot Water).  
Temperature Setting  
The water temperatures (hot and cold) are factory set and cannot be adjusted.  
Dispensing Hot Water  
NOTE: The Insta-HOT* feature button is designed to be recessed inside the cabinet.  
The hot water (Insta-HOT* feature) dispensing system on this unit is designed to save energy and  
money. Conventional hot water dispensing systems operate 24/7 regardless of water usage. The (on  
demand) Insta-HOT* feature activates the hot water system "only" when the Insta-HOT* feature  
button is activated delivering steaming hot water in less than 3 minutes.  
To dispense hot water, first press the Insta-HOT* Feature activation button. The red indicator light  
will begin flashing to indicate that the water heater is active. In approximately 3 minutes the set  
temperature point will be reached and the red light will stop flashing and remain on. The water is  
now ready to be dispensed; press down on the  
button until the desired amount of water is  
dispensed, then release the button. If water is not immediately dispensed, the water will begin to  
cool and the red light will shut off, requiring you to initiate another cycle.  
Child Resistant Safety Switch  
To prevent hot water from accidentally harming a child, the hot  
water dispenser button has a safety switch on it. Slide the switch  
to the left and push the button down to dispense hot water.  
DANGER: The hot water is heated to approximately 201˚F / 91˚C.  
Temperatures above 125˚F / 52˚C can cause severe burns from  
Child Resistant  
scalding. DO NOT AllOW CHIlDREN TO USE THE HOT WATER  
Safety Switch  
DISPENSING BUTTON WITHOUT PROPER AND DIRECT  
SUPERvISION.  
ClEANING AND MAINTENANCE  
Like most appliances, your water dispenser requires periodic maintenance for maximum efficiency  
and performance and must be cleaned on a regular basis (i.e. every 4 months). To maintain a  
hygienic environment within your water dispenser and prevent potential formation (growth) of  
bacteria, we strongly recommend regular cleaning. A cleaning kit is available through our Customer  
Service Department at 1-866-253-0447 or can be ordered on line at www.greenwayhp.com.  
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5
Cleaning Your Water Dispenser  
IMPORTANT: Make sure you turn the power switch to the OFF position and unplug the dispenser  
before performing any of the following cleaning procedures.  
Cleaning the Outside of the Water Dispenser  
The outside of the dispenser can be wiped clean with a water dispenser cleaning solution or a mild  
soap and water mixture. Never use harsh chemicals or abrasive cleaners. Rinse thoroughly with  
clean water and then dry surfaces.  
Cleaning the Drip Tray  
To remove, take the grill off the tray and firmly lift the tray up,  
dislodging it from the guides. Drain and clean.  
The drip tray should be emptied and cleaned regularly to remove  
spotting and any mineral deposits. Clean with a water dispenser  
cleaning solution or a mild soap and water mixture. For tough deposits,  
add vinegar and let it soak until the deposits come loose. Then wash,  
rinse and dry thoroughly (not dishwasher safe).  
To replace, put the grill back on the tray and slide the tray onto the guides.  
Draining the Reservoirs  
bottom of dispenser  
Drain the reservoirs before and after cleaning, when going on long  
vacations or if not using the dispenser for long periods of time.  
IMPORTANT! Turn the power switch to the OFF position and  
unplug the dispenser before performing this procedure. Dispense  
hot water until temperature drops to a safe level to avoid the risk of  
scalding.  
Hot  
Cool  
1. Remove the water bottle.  
2. Press/hold all dispensing buttons until water stops flowing from  
the faucet.  
3. Place the unit over the sink and drain both internal reservoirs by  
removing the spring clamps and caps from both drain outlets  
located on the bottom of the unit.  
4. When the water completely stops flowing, replace the drain  
caps and spring clamps.  
IMPORTANT: Drain the water into a container and/or sink,  
not the drip tray.  
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6
Cleaning the Inside of the Dispenser  
Cleaning Kit  
Like most appliances, your water dispenser requires periodic  
maintenance for maximum efficiency and performance and must be  
cleaned on a regular basis (i.e. every 4 months). To maintain a  
hygienic environment within your water dispenser and prevent  
potential formation (growth) of bacteria, we strongly recommend  
regular cleaning. A cleaning kit is available through our Customer  
Service Department at 1-866-253-0447 or can be ordered on line at  
Available online at  
1. Make sure the power switch is in the OFF position.  
2. Remove the water bottle and bottle support collar.  
3. Drain the reservoirs (see Draining the Reservoirs, pg 6).  
4. Pour a water dispenser cleaner or a mixture of 4 cups / 1L of  
vinegar with 4 cups / 1L of hot water into the reservoir and wait  
20 minutes. If using a water dispenser cleaning solution, please  
follow the manufacturer's instructions.  
IMPORTANT: To avoid water overflow while cleaning dispenser, always remove the bottle support  
collar before pouring water or cleaning solution into the reservoir (see Figure A, pg 3).  
5. Press/hold all dispensing buttons until water stops flowing from the faucet.  
6. Drain the reservoirs.  
IMPORTANT: Drain the water into a container and/or sink, not the drip tray.  
7. Rinse with clean water.  
8. Replace the bottle support collar and the water bottle (see Installing the Water Bottle, pg 3).  
IMPORTANT: Drain approximately 4 glasses of water from each button before initial use. This does  
not need to be done with replacement bottles.  
Going Away on vacation  
When not using the dispenser for long periods of time or when going on vacation, conserve energy  
by setting the power switch to the OFF position, unplug the dispenser and drain the reservoirs (see  
Draining the Reservoirs, pg 6). Follow Initial Product Cleaning Procedures upon return and startup  
of the dispenser.  
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7
SPECIFICATIONS  
vWD2636-1  
Output per hr:  
WARNING: The Water Dispenser heats  
and dispenses water to 201˚ F / 91˚ C  
which can cause severe burns or  
scalding.  
Hot  
1.3 gal / 5.0 L  
0.1 gal / 0.4 L  
0.16 gal / 0.6 L  
0.2 gal / 0.8 L  
201°F / 91°C  
42.8°F - 46.4°F / 6°C - 8°C  
1200 W  
Cool  
Hot  
Internal Tank Capacity:  
DO NOT AllOW CHIlDREN TO USE  
THE HOT WATER DISPENSING  
BUTTON WITHOUT PROPER AND  
DIRECT SUPERvISION.  
Cool  
Heating Temp (approx.):  
Cooling Temp (approx.):  
Power Consumption (Watts):  
Hot  
Cool  
Hot  
65 W  
Child Resistant  
Safety Switch  
Power Consumption (Amps):  
voltage  
10.5 A  
Cool  
1 A  
120 V  
TROUBlESHOOTING TIPS  
Problem  
Possible Cause  
Suggested Solution  
Small pin hole or crack in the bottle, (common with  
recycled water bottles).  
Conduct water bottle leak test outlined  
on page 4.  
Water dispenser  
is leaking  
Drain caps are not secure.  
Ensure drain caps are secure.  
Water was poured directly into bottle support collar  
and overflowed.  
Drain by pressing dispenser buttons.  
Possible air pocket.  
Press several times to relieve air pocket and release  
to re-set valve.  
All the water in the tank has been used.  
Replace with full bottle and wait; 60 minutes for water  
to cool, 3 minutes for water to heat (after activating  
Insta-HOT* feature button).  
Water is not hot  
or cold enough  
The unit is unplugged.  
Plug it into the outlet.  
Insta-HOT* Feature was not activated.  
Activate Insta-HOT* Feature by pressing the button.  
The circuit breaker in your home is tripped or the fuse Reset the breaker or replace the fuse.  
has blown.  
Empty water bottle.  
Replace with full bottle and wait; 60 minutes for water  
to cool, 3 minutes for water to heat (after activating  
Insta-HOT* feature button).  
Water dispenser  
is not dispensing  
water  
Mineral deposits clogging tanks.  
Possible air pocket.  
See Cleaning the Inside of the Dispenser.  
Push down on the dispenser buttons to prime the  
unit.  
Bottle making a gurgling noise as it fills the tank.  
Water dispenser is uneven.  
This is normal.  
Water dispenser  
is noisy  
Make sure the dispenser is on an even surface that  
can support its full weight.  
ATTENTION: Do not return this product to the store. For questions on operation, assembly or parts,  
please contact us at www.greenwayhp.com or 1-866-253-0447.  
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8
FREqUENTlY ASkED qUESTIONS  
q: Why is my water dispenser leaking?  
A: Many times a leak is caused by a defective water bottle with a small crack or pinhole  
(see Important Notice About leaking Bottles, pg 4).  
IMPORTANT: To avoid water overflow while cleaning the dispenser, always remove the bottle  
support collar before pouring water or cleaning solution into the reservoir (see Figure A, pg 3).  
q: Why is my water not cold?  
A: The cooling of the countertop, multi-fin semi-conductor dispenser is factory set and cannot be  
adjusted. Multi-fin semi-conductor fan cooling technology is designed to chill water to 6˚C /  
43˚F at approximately 2-4 glasses per hour. Due to the cooling technology incorporated in these  
units, multi-fin semi-conductor units are designed for 1-2 person usage only.  
q: Why do I get a plastic taste from my dispenser?  
A: As with most new appliances such as coffee makers and kettle's, there is often a plastic taste  
upon initial start-up of the unit. To remove this taste, simply follow the cleaning instructions out  
lined in Cleaning the Inside of the Dispenser on page 7.  
q: What is the spike that goes into the bottle?  
A: vitapur® water dispensers feature a “piercing valve” as part of the bottle support collar, providing  
added convenience for water bottle installation. Depending on the water bottle supplier, some  
water bottles incorporate a self-piercing membrane in the bottle cap for this specific purpose (ask  
your water bottle supplier if your water bottle incorporates this feature). If your water bottle does  
not incorporate this feature, the entire bottle cap must then be removed to eliminate possible  
damage to the piercing valve.  
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9

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