Grandstream Networks Telephone Accessories HT702 User Manual |
Grandstream Networks, Inc.
HT701/ HT702/HT704
Analog Telephone Adaptor
HT701
HT702
HT704
HT70X USER MANUAL
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DTMF Methods............................................................................................................................. 26
SAVING THE CONFIGURATION CHANGES..................................................................................... 45
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TABLE OF FIGURES
HT70X USER MANUAL
FIGURE 1: CONNECTING THE HT70X....................................................................................................10
FIGURE 2: HT70X CONNECTION DIAGRAM..........................................................................................12
TABLE OF TABLES
HT70X USER MANUAL
TABLE 1: DEFINITIONS OF THE HT70X CONNECTORS...........................................................................10
TABLE 2: BASIC DEFINITIONS OF THE HT70X LEDS PATTERN .........................................................................10
TABLE 3: ADVANCED DEFINITIONS OF THE HT70X LEDS PATTERN..................................................................11
TABLE 4: HT70X SOFTWARE FEATURES ........................................................................................................13
TABLE 5: HT70X HARDWARE AND TECHNICAL SPECIFICATIONS ........................................................15
TABLE 6: HT70X IVR MENU DEFINITIONS ......................................................................................................16
TABLE 7: HT70X CALL FEATURES..................................................................................................................22
TABLE 8: BASIC SETTINGS ........................................................................................................................26
TABLE 9: STATUS PAGE.............................................................................................................................28
TABLE 10: ADVANCED SETTINGS.............................................................................................................30
TABLE 11: ACCOUNT SETTINGS......................................................................................................................35
TABLE 12: HT704 FXS PORTS SETTINGS ......................................................................................................44
CONFIGURATION GUI INTERFACE EXAMPLES
HT70X USER MANUAL
1. SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE
2. SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
3. SCREENSHOT OF FXS PORT CONFIGURATION
4. SCREENSHOT OF STATUS PAGE
5. SCREENSHOT OF LOGIN PAGE
6. SCREENSHOT OF REBOOT PAGE
7. SCREENSHOT OF REBOOTING PAGE
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GNU GPL INFORMATION
HT70X firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
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CHANGE LOG
This section documents significant changes from previous versions of HT70X user manuals. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
CHANGES FROM 1.0.1.6 USER MANUAL
Removed firmware key from Advanced Setting page
CHANGES FROM 1.0.0.18 USER MANUAL
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WELCOME
Thank you for purchasing Grandstream’s HT70X, the affordable, feature rich Analog Telephone Adaptor.
Grandstream HandyTone70X is a new addition to the popular HandyTone ATA product family. It features
the rich audio quality, a broad range of voice codecs, and functionality including one independent SIP
account per FXS port.
This manual will help you learn how to operate and manage your HandyTone70X Analog Telephone
Adaptor and make the best use of its many upgraded features including simple and quick installation, 3-
way conferencing, direct IP-IP Calling, and new provisioning support among other features. This HT70X
is very easy to manage and configure, and is specifically designed to be an easy to use and affordable
VoIP solution for both the residential user and the teleworker.
SAFETY COMPLIANCES
The HT70X phone complies with FCC/CE and various safety standards. The HT70X power adaptor is
compliant with UL standard. Only use the universal power adapter provided with the HT70X package.
The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adaptors.
WARRANTY
If you purchased your HT70X from a reseller, please contact the company where you purchased your
device for replacement, repair or refund. If you purchased the product directly from Grandstream, contact
your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number
before you return the product. Grandstream reserves the right to remedy warranty policy without prior
notification.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty. Please do not use a different power adaptor with the HT70X as it may cause damage to the
products and void the manufacturer warranty.
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This document contains links to HT70X GUI Interfaces. Please download these examples for
your reference here:
This document is subject to change without notice. The latest electronic version of this user
manual is available for download at:
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose is not permitted without the express written permission of Grandstream Networks, Inc.
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CONNECT YOUR HT70X
Connecting the HT70X is easy. Before you begin, please verify the contents of the HT70X package.
EQUIPMENT PACKAGING
The HT70X ATA package contains:
One HT70X Main Case
One Universal Power Adaptor
One Ethernet Cable
One Vertical Stand (Only on HT702 and HT704 Packages)
CONNECTING THE HT70X
The HT70X is designed for easy configuration and easy installation. Configure the HT70X following the
directions in the Configuration section of this manual.
1. Insert a standard RJ11 telephone cable into the Phone port and connect the other end of the
telephone cable to a standard touch-tone analog telephone.
2. Insert the Ethernet cable into the Internet or LAN port of the HT70X and connect the other end of
the Ethernet cable to an uplink port (a router or a modem, etc.)
3. Insert the power adapter into the HT70X and connect it to a wall outlet.
The HT70X Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total
solution for networks providing VoIP services. The HT70X VoIP features and functions are available
using a regular analog telephone.
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HT-701
Phone
(RJ-11 FXS Ports)
Internet Port
(RJ-45 connector
10/100 Mbps)
Power
Supply
(12V;0.5A)
Display LEDs
(green)
Reset
HT702
HT704
Display LED’s (green)
Display LED’s (green)
LAN Port
(RJ-45 connector
10/100 Mbps )
Power
Supply
(12V;1A)
LAN Port
(RJ-45 connector
10/100 Mbps
with LEDS)
Phone (RJ-11
FXS Ports)
Power
Supply
(12V;1A)
Phone (RJ-11
FXS Ports)
Reset
Reset
FIGURE 1: DIAGRAM OF HT70X
TABLE 1: DEFINITIONS OF THE HT70X CONNECTORS
DC 12V
Power adapter connection
Internet Port (RJ-45)
LAN Port (RJ-45)
RESET
Connect to the internal LAN network. (HT701 Only)
Connect to the internal LAN network. (HT702 and HT704 Only)
Factory Reset button: Press for 7 seconds to reset factory default settings.
FXS port: to be connected to analog phones / fax machines.
Phone Port(s) (RJ-11)
There are four (4) LED buttons that help you manage the status of your HandyTone 701, and
there are five (5) LED buttons that help you manage the status of your HandyTone 702 and 704.
TABLE 2: BASIC DEFINITIONS OF THE HT70X LEDS PATTERN
POWER LED
Internet LED
Indicates Power. Remains ON when power is connected
Indicates Access to Internet. Remains ON while there is Access (HT701 and HT702 Only)
Link/Activity LED Indicates if There is Activity on the Internet Port (HT701 and HT702 Only)
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PHONE LED
Indicate status of the respective FXS Ports-PHONE on the back panel
Unregistered – OFF
Registered and Available – ON (Solid Green)
Off-Hook / Busy – Blinking every second
Slow blinking FXS LEDs indicates voicemail
NOTE: All LEDs display green when ON
TABLE 3: ADVANCED DEFINITIONS OF THE HT70X LEDS PATTERN
LED-01
LED-02
Device has normal power
Power
ON
Power Error: Power is removed from the device or power
supply with improper voltage is plugged in
Power
OFF
LED-03
Line X is registered normally to the sip providers network
and is ready to make a call
Phone
Phone
Internet
ON
1sec ON / 3sec OFF
ON
LED-04
LED-05
Voice mail waiting for Line X
Device has normal WAN connection and has obtained IP
address
LED-06
LED-07
LED-08
LED-09
LED-10
LED-11
Internet link error: Device is powered up and ready to
connect to the Internet but the WAN/INTERNET port is
down
Internet
Internet
Phone
OFF
Internet DHCP Error: Device is properly connected but it is
unable to retrieve an IP address from the device it is
connected to
0.25sec ON/ 0.25sec OFF
Line Registration failed: Device is properly setup, can
connect to provider's network, but cannot register to
provider's SIP proxy (no 200 OK)
OFF
Device is connected (has physical data link) but there are
incorrect network settings typically associated with PPPoE
connection failure
Internet
Phone
0.25sec ON/ 0.25sec OFF
0.25sec ON/ 0.25sec OFF
Hazardous potential test failed: Hazardous AC or DC
voltage is present on the tip and ring or both signals of
phone line X
Foreign electro Motive Force (EMF) Test fail. Foreign
voltage is present on the tip, ring or both signals of phone
line. Device has detected additional external Phone
voltage on the FXS phone line.
Phone
Phone
0.25sec ON/ 0.25sec OFF
LED-12
Resistive fault test failed. Either tip or ring is shorted to
ground or they are shorted to each other.
0.25sec ON/ 0.25sec OFF
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LED-13
LED-14
Receiver off hook test fail. One or more phones are off
hook on phone line during test.
Phone
Phone
0.25sec ON/ 0.25sec OFF
0.25sec ON/ 0.25sec OFF
REN test failed – high REN detected. Too many parallel
phones connected to phone line X
LED-15
LED-16
LED-17
Line is active
Phone
Phone
1 sec ON/ 1 sec OFF
ON
Line inactive
During Provisioning Stage*
Internet /
Phone
0.2sec ON/ 0.2sec OFF
0.4sec ON/ 0.4sec OFF
LED-18
During Firmware Recovery Stage*
Internet /
Phone
*Note: In Provisioning and Firmware Recovery Stage, the power LED is Steady ON.
Cordless
FXS
LAN
Analog
Internet
ADSL/Cable
HT701/702/704
Modem Ethernet
Fax
FIGURE 2: HT70X CONNECTION DIAGRAM
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HT70X FEATRUES
The HT70X is a full feature voice and fax-over IP device that offers a high-level of integration including a
10M/100Mbps network port and one FXS telephone port, market-leading sound quality, rich
functionalities, and a compact and lightweight design. The VoIP network signaling protocol supported is
SIP. The HT70X is fully compatible with SIP industry standard and can interoperate with many other SIP
compliant devices and software on the market. Moreover, it supports comprehensive voice codecs
including G.711 (a/µ-law), G.723.1, G.726-32, G.729 and iLBC.
SOFTWARE FEATURES OVERVIEW
Supports Voice Codecs:
G.711 (a/µ-law), G.723.1, G.726-32, G.729 and iLBC.
T.38 Fax
Comprehensive Dial Plan support for Outgoing calls.
G.168 Echo Cancellation
Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss
Concealment (PLC)
Supports PSTN/PBX analog telephone sets
TABLE 4: HT70X SOFTWARE FEATURES
HT 701
HT 702
HT 704
4 FXS ports
Telephone Interfaces
SIP Provisioning
1 FXS ports
2 FXS ports
1 Sip Account, 1 Profile
1 Concurrent Call
2 Sip Accounts, 2 Profiles
2 Concurrent Calls
4 Sip Accounts, 2 Profiles
4 Concurrent Calls
Number of
Concurrent Calls
Voice over Packet
Capabilities
Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC (packet loss
concealment), Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, Packetized
Voice Protocol Unit (supports RTP/RTCP protocol), G.168 compliant Echo Cancellation,
LEC (line echo cancellation) with NLP, Asymmetric RTP stream
Voice Compression
G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.723.1, G.726-
32(ADPCM), G.729, iLBC, G.726-32 provides proprietary VAD, CNG, and signal power
estimation, Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock
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synchronization), AGC (automatic gain control), Status output, Decoder controlling via voice
packet header
DHCP Server/Client
Telnet Server
Yes, DHCP Client only
Yes
Fax over Ip
T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Pass-
through, Fax Datapump V.17, V.19, V.27ter, V.29 for T.38 fax relay
QoS
Diffserve, TOS, 802.1 P/Q VLAN tagging
Transport Protocol
DTMF Method
IP Signaling
Provisioning
Control
RTP/RTCP
Flexible DTMF transmission method, user interface of In-audio, RFC2833, and/or SIP Info
SIP (RFC 3261)
TFTP, HTTP, HTTPS, TR-069, XML
TLS/SIPS , SIP over TCP/TLS
Device Management
Web interface or via secure encrypted AES or non-encrypted central configuration file for
mass deployment using Grandstream binary file or xml format. Auto/manual provisioning
system or via built-in IVR.
NAT-friendly remote software upgrade (via TFTP/HTTP/HTTPS) for deployed devices
including behind firewall/NAT. Syslog support. Full support of TR-069 management protocol
and Telnet access.
Dial Plan
Caller ID
Yes
Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID
Call Handling
Features
Caller ID display or block, Call waiting caller ID, Call waiting/flash, Call transfer, hold,
forward, 3-way conferencing, message waiting, Do-Not-Disturb (DND), call-return service
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HARDWARE SPECIFICATION
The table below lists the Hardware and Technical specification of HT70X.
TABLE 5: HT70X HARDWARE AND TECHNICAL SPECIFICATIONS
HT701
HT702
HT704
Telephone
Interfaces
1 RJ11 FXS port
2 RJ11 FXS ports
4 RJ11 FXS ports
Network
Interface
1 RJ45 10/100 Mb Base-TX,
Full Duplex port with
1 RJ45 10/100 Mb Base-TX, Full Duplex
connectivity LEDs
LED Indicators
POWER, INTERNET,
POWER, INTERNET,
POWER, PHONE1, PHONE2,
PHONE3, PHONE4
LINK/ACTIVITY,
LINK/ACTIVITY, PHONE
PHONE1, PHONE2
Factory Reset
Button
Yes
Universal
Input: 100–240 VAC/50-60 Hz
0.18A Max
Input: 100–240 VAC/50-60 Hz 0.18A Max
Output: 12VDC, 0.5A, UL certified
Switching
Power Adaptor
Output: 12VDC, 1A, UL certified
Environmental
Operational: 32o–104oF or 0o–40oC
Storage: 14o–140o F or -10 o –60o
Humidity: 10–90% Non-condensing
Dimensions
(H x W x D)
26 x 65 x 86mm
28 x 115 x 75mm
28 x 115 x 75mm
Short Haul Loop 5REN, Up to 1Km on 24 AWG
3REN: Up to 1Km on 24 AWG line
wire
Polarity
Yes
Reversal / Wink
EMC
FCC part15 Class B, EN55022, EN55024, CISPR22, and CISPR24
EN60950-1 & UL60950-1 (UL only for PSU)
Safety
Compliance
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BASIC OPERATIONS
UNDERSTANDING HT70X VOICE PROMPT
HT70X has a built-in voice prompt menu for simple device configuration. The IVR menu and the LED
button work with any of the FXS port. Pick up the handset and dial “***” to use the IVR menu.
TABLE 6: HT70X IVR MENU DEFINITIONS
MENU
VOICE PROMPT
OPTIONS
Press “*” for the next menu option
Main Menu
“Enter a Menu Option”
Press “#” to return to the main menu
Enter 01-05, 07,10, 13-17,47 or 99 menu options
01
02
“DHCP Mode”,
“Static IP Mode”
Press “9” to toggle the selection
If using “Static IP Mode”, configure the IP address information using
menus 02 to 05.
If using “Dynamic IP Mode”, all IP address information comes from
the DHCP server automatically after reboot.
“IP Address “ + IP address
The current WAN IP address is announced
If using “Static IP Mode”, enter 12 digit new IP address. You need to
reset the HT for the new IP address to take Effect.
03
04
05
07
“Subnet “ + IP address
“Gateway “ + IP address
Same as menu 02
Same as menu 02
“DNS Server “ + IP address Same as menu 02
Preferred Vocoder
Press “9” to move to the next selection in the list:
PCM U / PCM A
iLBC
G-726
G-723
G-729
10
13
“MAC Address”
Announces the Mac address of the unit.
Firmware Server IP
Address
Announces current Firmware Server IP address. Enter 12 digit new
IP address.
14
15
Configuration Server IP
Address
Announces current Config Server Path IP address. Enter 12 digit
new IP address.
Upgrade Protocol
Upgrade protocol for firmware and configuration update. Press “9” to
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toggle between TFTP / HTTP / HTTPS
16
17
Firmware Version
Firmware Upgrade
Firmware version information.
Firmware upgrade mode. Press “9” to toggle among the following
three options:
- always check
- check when pre/suffix changes
- never upgrade
47
86
99
“Direct IP Calling”
Voice Mail
Enter the target IP address to make a direct IP call, after dial tone.
(See “Make a Direct IP Call”.)
Number of Voice Mails
“RESET”
Press “9” to reboot the device
Enter MAC address to restore factory default setting
(See Restore Factory Default Setting section)
“Invalid Entry”
Automatically returns to main menu
“Device not registered”
This prompt will be played immediately after off hook If the device is
not register and the option “Outgoing Call without Registration” is in
NO
Five Success Tips when using the Voice Prompt
1. “*” shifts down to the next menu option
2. “#” returns to the main menu
3. “9” functions as the ENTER key in many cases to confirm or toggle an option
4. All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP
address. For IP address, add 0 before the digits if the digits are less than 3 (i.e. - 192.168.0.26
should be key in like 192168000026. No decimal is needed).
5. Key entry cannot be deleted but the phone may prompt error once it is detected
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PLACING A PHONE CALL
PHONE OR EXTENSION NUMBERS
1. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or
2. Dial the number directly and press # (Use # as dial key” must be configured in web configuration).
Examples:
1. Dial an extension directly on the same proxy, (e.g. 1008), and then press the # or wait for 4 seconds.
2. Dial an outside number (e.g. (626) 666-7890), first enter the prefix number (usually 1+ or international
code) followed by the phone number. Press # or wait for 4 seconds. Check with your VoIP service
provider for further details on prefix numbers.
DIRECT IP CALLS
Direct IP calling allows two parties, that is, a FXS Port with an analog phone and another VoIP Device, to
talk to each other in an ad hoc fashion without a SIP proxy.
Elements necessary to completing a Direct IP Call:
1. Both HT70X and other VoIP Device, have public IP addresses, or
2. Both HT70X and other VoIP Device are on the same LAN using private IP addresses, or
3. Both HT70X and other VoIP Device can be connected through a router using public or private IP
addresses (with necessary port forwarding or DMZ).
HT70X supports two ways to make Direct IP Calling:
Using IVR
1. Pick up the analog phone then access the voice menu prompt by dial “***”
2. Dial “47” to access the direct IP call menu
3. Enter the IP address after the dial tone and voice prompt “Direct IP Calling”
Using Star Code
1. Pick up the analog phone then dial “*47”
2. Enter the target IP address.
Note: NO dial tone will be played between step 1 and 2.
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Destination ports can be specified using “*” (encoding for “:”) followed by the port number.
Examples of Direct IP Calls:
a) If the target IP address is 192.168.0.160, the dialing convention is
*47 or Voice Prompt with option 47, then 192*168*0*160.
followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case,
the default destination port 5060 is used if no port is specified.
b) If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:
*47 or Voice Prompt with option 47, then 192*168*0*160*5062 followed by pressing the “#” key
if it is configured as a send key or wait for 4 seconds.
NOTE: When completing direct IP call, the “Use Random SIP/RTP Port” should set to “NO”. You
cannot make direct IP calls between FXS1 to FXS2 since they are using same IP.
CALL HOLD
Place a call on hold by pressing the “flash” button on the analog phone (if the phone has that button).
Press the “flash” button again to release the previously held Caller and resume conversation. If no “flash”
button is available, use “hook flash” (toggle on-off hook quickly). You may drop a call using hook flash.
CALL WAITING
Call waiting tone (3 short beeps) indicates an incoming call, if the call waiting feature is enabled. Toggle
between incoming call and current call by pressing the “flash” button. First call is placed on hold. Press
the “flash” button to toggle between two active calls.
CALL TRANSFER
BLIND TRANSFER
Assume that call Caller A and B are in conversation. A wants to Blind Transfer B to C:
3. Caller A presses FLASH on the analog phone to hear the dial tone.
4. Caller A dials *87 then dials caller C’s number, and then # (or wait for 4 seconds)
5. Caller A will hear the confirm tone. Then, A can hang up.
NOTE: “Enable Call Feature” must be set to “Yes” in web configuration page.
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Caller A can place a call on hold and wait for one of three situations:
1. A quick confirmation tone (similar to call waiting tone) followed by a dial-tone. This indicates the
transfer is successful (transferee has received a 200 OK from transfer target). At this point,
Caller A can either hang up or make another call.
2. A quick busy tone followed by a restored call (on supported platforms only). This means the
transferee has received a 4xx response for the INVITE and we will try to recover the call. The
busy tone is just to indicate to the transferor that the transfer has failed.
3. Continuous busy tone. The phone has timed out.
Note: continuous busy tone does not indicate the transfer has been successful, nor does it indicate
the transfer has failed. It often means there was a failure to receive second NOTIFY – check
firmware for most recent release.
ATTENDED TRANSFER
Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C:
1. Caller A presses FLASH on the analog phone for dial tone.
2. Caller A then dials Caller C’s number followed by # (or wait for 4 seconds).
3. If Caller C answers the call, Caller A and Caller C are in conversation. Then A can hang up to
complete transfer.
4. If Caller C does not answer the call, Caller A can press “flash” to resume call with Caller B.
NOTE: When Attended Transfer fails and A hangs up, the HT70X will ring back user A to remind A that B
is still on the call. A can pick up the phone to resume conversation with B.
3-WAY CONFERENCING
The HT701/702/704 supports Bellcore style 3-way Conference.
Instructions for 3-way conference:
Assume that call party A and B are in conversation. Caller A(HT70X) wants to bring third Caller C into
conference:
1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.
2. A dials C’s number then # (or wait for 4 seconds).
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3. If C answers the call, then A presses FLASH to bring B, C in the conference.
4. If C does not answer the call, A can press FLASH back to talk to B.
5. If A presses FLASH during conference, C will be dropped out.
6. If A hangs up, the conference will be terminated for all three parties when configuration “Transfer
on Conference Hang up” is set to “No”. If the configuration is set to “Yes”, A will transfer B to C so
that B and C can continue the conversation.
FAX SUPPORT
HT70X supports FAX in two modes: 1) T.38 (Fax over IP) and 2) fax pass through. T.38 is the preferred
method because it is more reliable and works well in most network conditions. If the service provider
supports T.38, please use this method by selecting Fax mode to be T.38 (default). If the service provider
does not support T.38, pass-through mode can be used.
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CALL FEATURES
The HT70X supports all the traditional and advanced telephony features.
TABLE 7: HT70X CALL FEATURES
KEY
CALL FEATURES
*02
Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729),
*0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *0272640 (G726-r40),
*027201 (iLBC)
*03
*16
*17
*30
*31
*47
Disable LEC (per call) Dial “*03” + ” number ”. No dial tone is played in the middle.
Enable SRTP
Disable SRTP
Block Caller ID (for all subsequent calls)
Send Caller ID (for all subsequent calls)
Direct IP Calling. Dial “*47” + “IP address”. No dial tone is played in the middle. Detail see Direct
IP Calling section on page 12.
*50
*51
*67
*82
*69
*70
*71
*72
Disable Call Waiting (for all subsequent calls)
Enable Call Waiting (for all subsequent calls)
Block Caller ID (per call). Dial “*67” + ” number ”. No dial tone is played in the middle.
Send Caller ID (per call). Dial “*82” + ” number ”. No dial tone is played in the middle.
Call Return Service: Dial *69 and the phone will dial the last incoming phone number received.
Disable Call Waiting (per call). Dial “*70” + ” number ”. No dial tone is played in the middle.
Enable Call Waiting (per call). Dial “*71” + ” number ”. No dial tone is played in the middle.
Unconditional Call Forward: Dial “*72” and then the forwarding number followed by “#”. Wait for
dial tone and hang up. (dial tone indicates successful forward)
*73
Cancel Unconditional Call Forward. To cancel “Unconditional Call Forward”, dial “*73”, wait for
dial tone, then hang up.
*74
*78
*79
*87
*90
Enable Paging Call: Dial “*74” and then the destination phone number you want to page.
Enable Do Not Disturb (DND): When enabled all incoming calls are rejected.
Disable Do Not Disturb (DND): When disabled, incoming calls are accepted.
Blind Transfer
Busy Call Forward: Dial “*90” and then the forwarding number followed by “#”. Wait for dial tone
then hang up.
*91
*92
Cancel Busy Call Forward. To cancel “Busy Call Forward”, dial “*91”, wait for dial tone, then
hang up.
Delayed Call Forward. Dial “*92” and then the forwarding number followed by “#”. Wait for dial
tone then hang up.
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*93
Cancel Delayed Call Forward. To cancel Delayed Call Forward, dial “*93”, wait for dial tone,
then hang up.
Flash/Hook
Toggles between active call and incoming call (call waiting tone). If not in conversation, flash/hook
will switch to a new channel for a new call.
#
Pressing pound sign will serve as Re-Dial key.
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CONFIGURATION GUIDE
CONFIGURING THE HT70X THROUGH VOICE PROMPTS
DHCP MODE
Select voice menu option 01 to enable HT70X to use DHCP.
STATIC IP MODE
Select voice menu option 01 to enable HT70X to use STATIC IP mode, then use option 02, 03, 04, 05 to
set up IP address, Subnet Mask, Gateway and DNS server respectively.
FIRMWARE SERVER IP ADDRESS
Select voice menu option 13 to configure the IP address of the firmware server.
CONFIGURATION SERVER IP ADDRESS
Select voice menu option 14 to configure the IP address of the configuration server.
UPGRADE PROTOCOL
Select voice menu option 15 to choose firmware and configuration upgrade protocol. User can choose
between TFTP and HTTP.
FIRMWARE UPGRADE MODE
Select voice menu option 17 to choose firmware upgrade mode among the following three options:
1) Always check, 2) check when pre/suffix changes, and 3) never upgrade.
CONFIGURING THE HT70X VIA WEB BROWSER
HT70X has an embedded Web server that will respond to HTTP GET/POST requests. It also has
embedded HTML pages that allow users to configure the HT70X through a web browser such as
Microsoft’s IE, AOL’s Netscape or Mozilla Firefox installed on Windows or Unix OS. (Macintosh OS is not
included).
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ACCESS THE WEB CONFIGURATION MENU
1. Find the IP address of the HT70X using voice prompt menu option 02.
2. Open a web browser, type the IP address. You will see the log in page of the device.
Note:
•
The IVR announces 12 digits IP address, you need to strip out the leading “0” in the IP address.
Once the HTTP request is entered and sent from a web browser, the user will see a log-in screen. There
are two default passwords for the login page:
User Level:
Password: Web pages allowed:
End User Level
Administrator Level
123
Only Status and Basic Settings
Browse all pages
admin
The password is case sensitive with maximum length of 25 characters. The factory default password for
End User and administrator is “123” and “admin” respectively. Only an administrator can access the
“ADVANCED SETTING”, “FXS PORTs” configuration pages. Please reference the GUI pages using the
NOTE: If you cannot log into the configuration page by using the default password, please check with
the VoIP service provider. It is most likely the VoIP service provider has provisioned the device and
configured for you therefore the password has already been changed.
IMPORTANT SETTINGS
The end-user must configure the following settings according to the local environment.
NOTE: Most settings on the web configuration pages are set to the default values.
NAT SETTINGS
If you plan to keep the Handy Tone within a private network behind a firewall, we recommend using
STUN Server. The following three (3) settings are useful in the STUN Server scenario:
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1. STUN Server (under Advanced Settings webpage)
Enter a STUN Server IP (or FQDN) that you may have, or look up a free public STUN Server on the
internet and enter it on this field. If using Public IP, keep this field blank.
2. Use Random SIP/RTP Ports (under Advanced Settings webpage)
This setting depends on your network settings. Generally if you have multiple IP devices under the
same network, it should be set to Yes. If using a Public IP address, set this parameter to No.
3. NAT Traversal (under the FXS/Profile web page)
Set this to Yes when gateway is behind firewall on a private network.
DTMF METHODS
DTMF Settings are in FXS portX/ProfileX page.
DTMF in-audio
DTMF via RTP (RFC2833)
DTMF via SIP INFO
Set priority of DTMF methods according to your preference. This setting should be based on your server
DTMF setting.
PREFERRED VOCODER (CODEC)
The HT70X supports a broad range of voice codecs. Under Profile web pages, choose your preferred
order of different codecs:
PCMU/A (or G711µ/a)
G729 A/B/E
G723.1
G726 (16/24/32/40)
iLBC
TABLE 8: BASIC SETTINGS
End User Password
Password to access the Web Configuration Menu. This field is case sensitive with a
maximum length of 25 characters.
Web Port
By default, HTTP uses port 80. This field is for customizable web port.
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Telnet Server
IP Address
Default is set to YES.
There are two modes to operate the HT70X:
DHCP mode: all the field values for the Static IP mode are not used (even though they
are still saved in the Flash memory.) The HT701 acquires its IP address from the first
DHCP server it discovers from the LAN it is connected. Using the PPPoE feature: set the
PPPoE account settings. The HT70x will establish a PPPoE session if any of the PPPoE
fields is set.
Static IP mode: configure the IP address, Subnet Mask, Default Router IP address, 1st
Preferred DNS Server, 2nd Preferred DNS Server, 3rd Preferred DNS Server, 4th Preferred
DNS Server. These fields are set to zero by default.
DHCP hostname
DHCP domain
Default is blank. This option specifies the name of the client. This field is optional but may
be required by some Internet Service Providers.
Default is blank. This option specifies the domain name that client should use when
resolving hostnames via the Domain Name System.
DHCP vendor class ID
PPPoE account ID
Default is HT7XX. Used by clients and servers to exchange vendor-specific information..
PPPoE username. Necessary if ISP requires you to use a PPPoE (Point to Point Protocol
over Ethernet) connection.
PPPoE password
PPPoE account password.
PPPoE Service Name
Default is blank. This field is optional. If your ISP uses a service name for the PPPoE
connection, enter the service name here.
Preferred DNS server
Time Zone
The preferred DNS Server to be used
Controls how the date/time is displayed according to the specified time zone.
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Self-Defined Time Zone The syntax is std offset dst [offset],start[/time],end[/time]
Default is set to : MTZ+6MDT+5,M3.2.0,M11.1.0
MTZ+6MDT+5,
Time zone with 6 hours offset with 1 hour ahead which is the US central time. It is positive
(+) if the local time zone is west of the Prime Meridian and negative (-) if it is east.
Prime Meridian (a.k.a: International or Greenwich Meridian)
M3.2.0,M11.1.0
The 1st number indicates Month: 1,2,3,..,12 (for Jan, Feb, .., Dec)
The 2nd number indicates the nth iteration of the weekday: (1st Sunday, 3rd Tuesday etc)
The 3rd number indicates Weekday: 0,1, 2, ..,6(for Sun, Mon, Tue, .., Sat)
Therefore, this example is the DST which starts from the second Sunday of March to the
1st Sunday of November.
Allow DHCP server to
set Time Zone
Default No. Let the DHCP server handle the Time Zone
Language
Languages supported with voice prompt and web interface, except Spanish that it is only
in IVR.
Reset Type
Gives the user the option to set to default all VoIP related configuration (mainly everything
located on FXS/Profile page), all ISP (Internet Service Provider) configuration which may
affect the IP address, or both at the same time.
Note: After you choose the reset type, you will have to click the reset button for it to take
effect.
In addition to the Basic Settings configuration page, end users also have access to the Device Status
page.
TABLE 9: STATUS PAGE
MAC Address
IP Address
The device ID, in HEX format. This is very important ID for ISP troubleshooting. The Mac
address will appear in this place. The MAC address will be used for provisioning and can
be found on the label coming with original box and on the label located on the bottom
panel of the device.
This field shows the IP address of the HT70X.
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Product Model
This field contains the product model info.
Hardware Version
Software Version
This field shows the hardware revision of the unit and the part number.
Program: This is the main software release. This number is always used for firmware
upgrade. Current release is 1.0.3.1. Boot and Loader are seldom changed.
Bootloader: current version is 1.0.0.7.
Core: current version 1.0.3.1.
Base: current version is 1.0.3.1.
CPE: gs_cpe version number information.
System Up Time
PPPoE Link Up
Shows system up time since the last reboot.
Indicates whether the PPPoE connection is up if the HT70X is connected to DSL modem.
NAT
This filed indicates the type of NAT connection used by the HT70X.
Displays relevant information regarding the FXS port.
Port Status
Port
FXS
Hook
Registration
Registered
DND
Forward
Busy
Delayed
Forward
Forward
On Hook
Yes
613
• FXS port is registered with SIP Server.
• FXS Port user has set Do Not Disturb.
• FXS Port user has set his calls to be unconditionally forwarded to ext 613.
• FXS Port user has not set Busy or Delay call Forward.
Log in to the advanced user configuration page the same way as for the basic configuration page. The
password is case sensitive and the factory default password for Advanced User is “admin”.
Advanced User configuration includes the end user configuration and the advanced configurations
including: a) SIP configuration, b) Codec selection, c) NAT Traversal Setting and d) other miscellaneous
configuration. HT701 and HT702 FXS SIP account(s) have its own configuration page. HT704 has two (2)
profiles for the four (4) FXS ports.
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TABLE 10: ADVANCED SETTINGS
Admin Password
This contains the password to access the Advanced Web Configuration page. This field is
case sensitive. Only the administrator can configure the “Advanced Settings” page.
Password field is purposely left blank for security reasons after clicking update and saved.
The maximum password length is 25 characters.
Layer 3 QoS
This field defines the layer 3 QoS parameter which can be the value used for IP
Precedence or Diff-Serv or MPLS. Default value is 48.
Layer 2 QoS
Value used for layer 2 VLAN tag. Default setting is blank.
STUN Server is
Keep-alive interval
IP address or Domain name of the STUN server.
This parameter specifies how often the HT70X sends a blank UDP packet to the SIP
server in order to keep the “hole” on the NAT open. Default is 20 seconds. Minimum
value is 20 seconds.
Use STUN to detect
network connectivity
Use STUN keep-alive to detect WAN side network problems. If keep-alive request does
not yield any response for configured number of times, the device will restart the TCP/IP
stack. If the STUN server does not respond when the device boots up, the feature is
disabled. Default setting is No.
Firmware Upgrade
and Provisioning
Enables HT70X to download firmware or configuration file through either the TFTP, HTTP
or HTTPS server.
Via TFTP Server
This is the IP address of the configured TFTP server. If selected and it is non-zero or not
blank, the HT70X retrieves the new configuration file or new code image from the
specified TFTP server at boot time. After 5 attempts, the system will timeout and will start
the boot process using the existing code image in the Flash memory. If a TFTP server is
configured and a new code image is retrieved, the new downloaded image is saved into
the Flash memory.
Note: Please do NOT interrupt the TFTP upgrade process (especially the power supply)
as this will damage the device. Depending on the local network, this process can take up
to 15 or 20 minutes.
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Via HTTP / HTTPS
Server
The URL for the HTTP/HTTPS server used for firmware upgrade and configuration via
HTTP.
the specific TCP port where the HTTP or HTTPS server is listening; it can be omitted if
using default port 80.
Note: If Auto Upgrade is set to No, HT70X will only do HTTP/HTTPS download once at
boot up.
Firmware Server Path IP address or domain name of firmware server.
Config Server Path
IP address or domain name of configuration server.
XML Config File
Password
The password used for encrypting the XML configuration file using OpenSSL.
This is required for the phone to decrypt the encrypted XML configuration file.
HTTP/HTTPS User
Name
The user name needed to authenticate with the HTTP/HTTPS server.
The password needed to authenticate with the HTTP/HTTPS server.
HTTP/HTTPS
Password
Firmware File Prefix
Default is blank. If configured, HT701 will request firmware file with the prefix. This
setting is useful for ITSPs. End user should keep it blank.
Firmware File Postfix
Config File Prefix
Config File Postfix
Default is blank. End user should keep it blank.
Default is blank. End user should keep it blank.
Default is blank. End user should keep it blank.
Allow DHCP Option 66 If set to “Yes”, configuration and upgrade server information can be obtained using DHCP
to override server
option 66 from DHCP server located in customer’s environment. Default setting is Yes.
Automatic Upgrade
Choose “Yes” to enable automatic upgrade and provisioning. If select “Check every
minutes” input the amount of minutes you want it to check for update. If select “Yes, daily
at hour” make sure to input the hour of the day you want it to check for update, e.g. for 11
pm type 23. If select “Yes, weekly on day” make sure you input the day of the week (in
format 0-6, 0 is Sunday) you want it to check for update. When set to No, HT70X will only
do the following option you select; “Always check for New Firmware at Boot up” will check
for new firmware every time the device reboots. “Check New Firmware only when F/W
pre/suffix changes” will check for updates only when the pre/suffix has been changed.
Authenticate Conf File If set to Yes, config file is authenticated before acceptance. This protects the
configuration from an unauthorized change.
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SIP TLS Certificate
SIP TLS Private Key
The user specify SSL certificate used for SIP over TLS in X.509 format.
The user specify SSL private key used for SIP over TLS in X.509 format.
User specify password to protect the private key above.
SIP TLS Private Key
Password
ACS URL
User specify the Auto Configuration Server’s URL (TR-069 protocol)
User specify the ACS Username
ACS Username
ACS Password
User specify the ACS password
Periodic Inform
Enable
Default is No. If set to YES, device will send inform packets to the ACS
Periodic Inform
Interval
Frequency that the inform packets will be sent out to the ACS
Set a user name for the ACS to connect to this device
Set a password for the ACS to connect to this device
Connection Request
Username
Connection Request
Password
CPE SSL Certificate
CPE SSL Private Key
The Cert File for the phone to connect to the ACS via SSL.
The Cert Key for the phone to connect to the ACS via SSL.
System Ring Cadence Configuration option is set ring cadence on all FXS ports for all incoming calls. (Syntax:
c=on1/off1-on2/off2-on3/off3(only 3 cadences maximum)) Default is set to c=2000/4000;
(US standards)
Call Progress Tones
Using these settings, users can configure tone frequencies and cadence according to
their preference. By default they are set to North American frequencies. Configure these
settings with known values to avoid uncomfortable high pitch sounds. ON is the period of
ringing (“On time” in ‘ms’) while OFF is the period of silence. In order to set a continuous
tone, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then
repeat the pattern.
Example configuration for N.A. Dialtone:
f1=350@-13,f2=440@-13,c=0/0;
Syntax: f1=freq@vol, f2=freq@vol, c=on1/off1-on2/off2-on3/off3; [...]
(Note: freq: 0 - 4000Hz; vol: -30 - 0dBm)
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Lock Keypad Update
Default is No. If set to “Yes”, the configuration update via keypad is disabled.
Disable Voice Prompt Default is No. Disables the voice prompt configuration.
Disable Direct IP Call
Default is No. Disables the Direct IP Call function.
Failover to FXO
Gateway
Default is Disable. If Enabled, the unit will start routing the calls to the FXO Gateway
configured via Direct IP Call When it loses registration from your SIP Server. HT704 Only
The use of this option presumes a configured GXW410x or another FXO gateway with an
active PSTN line connection.
FXO Gateway
NTP server
IP or Domain Name of the FXO Gateway that will be used as Failover. HT704 Only
URI or IP address of the NTP (Network Time Protocol) server. This parameter
synchronizes the date and time.
Allow DHCP option 42 Default NO. Enables the DHCP server to handle the NTP Server via Option 42
to override NTP serve
Syslog Server
The IP address or URL of System log server. This feature is especially useful for the ITSP
(Internet Telephone Service Provider)
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Syslog Level
Select the HT701 to report the log level. Default is NONE. The level is one of EXTRA
DEBUG, DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the
following events:
1. product model/version on boot up (INFO level)
2. NAT related info (INFO level)
3. sent or received SIP message (DEBUG level)
4. SIP message summary (INFO level)
5. inbound and outbound calls (INFO level)
6. registration status change (INFO level)
7. negotiated codec (INFO level)
8. Ethernet link up (INFO level)
9. SLIC chip exception (WARNING and ERROR levels)
10. memory exception (ERROR level)
11. Vonage requested syslog style (EXTRA DEBUG level)
The Syslog uses USER facility. In addition to standard Syslog payload, it contains the
following components:
GS_LOG: [device MAC address][error code] error message
Example: May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000] Ethernet link
is up
Default is No. If Enabled, the HT70X will send a replicate of the SIP packets on the
Send SIP Log
syslog.
Set the IP or FQDN of the Primary RADIUS Server. HT704 Only
Remote Authentication Dial In User Service (RADIUS). HT704 supports RADIUS for
authentication, authorization and billing purposes. Primary and secondary RADIUS server
configurations are available to provide redundancy to this feature. In case Primary Radius
server becomes unusable, RADIUS requests will be automatically sent to the secondary
server. When at least one RADUIS server was configured, the device will allow users to
make phone calls only after authorization from RADIUS server has been received. CDR
(Call Detail Record) is also sent to the RADIUS server for billing purposes. RAIDUS
server can send requests to terminate calls when run out of pre-paid credit.
Primary RADIUS
Server
Default is 1812. Specifies the port to be used for the Primary RADIUS Authentication.
Primary RADIUS Auth
Port
HT704 Only
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Default is 1813. Specifies the port to be used for the Primary RADIUS Account. HT704
Primari RADIUS Acct
Port
Only
Specifies the secret string to be used to authenticate the RADIUS connection to the
Primary RADIUS
Server Secret
Primary Server. It should match RADIUS configuration. HT704 Only
Set the IP or FQDN of the Secondary RADIUS Server. HT704 Only
Secondary RADIUS
Server
In case Primary Radius server becomes unusable, secondary will take role of primary and
will manage credit recourses in the network
Default is 1812. Specifies the port to be used for the Secondary RADIUS Authentication.
Secondary RADIUS
Auth Port
HT704 Only
Default is 1813. Specifies the port to be used for the Secondary RADIUS Account. HT704
Secondary RADIUS
Acct Port
Only
Specifies the secret string to be used to authenticate the RADIUS connection to the
Secondary RADIUS
Server Secret
Secondary Server. It should match RADIUS configuration HT704 Only
Default is 2. HT704 Only
Default is 3. HT704 Only
RADIUS Timeout
RADIUS Retry
Download Device
Configuration
Allows user to download and save a text file containing all the P values of each setting as
configured at that point on the unit. (Note: For Security Reasons, all Passwords won’t be
Downloaded)
Allows the user to upgrade the firmware with a single firmware file by browsing and
loading the file from your computer (local directory).
Upload Firmware
TABLE 11: ACCOUNT SETTINGS
Profile/Account Active
Primary SIP Server
Failover SIP Server
When set to Yes the FXS port or Profile (for HT704) is activated.
SIP Server’s IP address or Domain name provided by VoIP service provider.
Failover SIP Server’s IP address or Domain name in case primary server does not
respond.
Prefer Primary SIP
Server
Default is No. If set to yes, it will register to Primary Server if registration with Failover
server expires
Outbound Proxy
IP address or Domain name of Outbound Proxy, or Media Gateway, or Session Border
Controller. Used by HT70X for firewall or NAT penetration in different network
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environments. If symmetric NAT is detected, STUN will not work and ONLY outbound
proxy can correct the problem.
SIP transport
User can select UDP or TCP or TLS. Default is UDP.
NAT Traversal (STUN)
This parameter defines whether or not the HT70X NAT traversal mechanism is
activated. If activated (by choosing “Yes”) and a STUN server is also specified, then the
HT70X performs according to the STUN client specification. Using this mode, the
embedded STUN client will detect if and what type of firewall/NAT. If the detected NAT
is a Full Cone, Restricted Cone, or a Port-Restricted Cone, the HT70X will use its
mapped public IP address and port in all of its SIP and SDP messages.
If the NAT Traversal field is set to “Yes” with no specified STUN server, the HT70X will
periodically (every 20 seconds or so) send a blank UDP packet (with no payload data)
to the SIP server to keep the “hole” on the NAT open.
SIP User ID
User account information, provided by VoIP service provider (ITSP). Usually in the form
of digit similar to phone number or actually a phone number. HT701 and HT702 only
Authenticate ID
SIP service subscriber’s Authenticate ID used for authentication. Can be identical to or
different from SIP User ID. HT701 and HT702 only
Authenticate Password
Name
SIP service subscriber’s account password. HT701 and HT702 only
SIP service subscriber’s name for Caller ID display. HT701 and HT702 only
DNS Mode
One from the 3 modes are available for “DNS Mode” configuration:
-A Record (for resolving IP Address of target according to domain name)
-SRV (DNS SRV resource records indicates how to find services for various protocols)
-NAPTR/SRV (Naming Authority Pointer according to RFC 2915)
One mode can be chosen for the client to look up server.
The default value is “A Record”
Tel URI
The default setting is “Disabled”. If the phone has an assigned PSTN
Number, this field should be set to “User=Phone” then a
“User=Phone” parameter will be attached to the “From header” in the SIP
request to indicate the E.164 number. If server supports TEL URI format, then this
option needs to be selected.
SIP Registration
Controls whether the HT701 needs to send REGISTER messages to the proxy server.
The default setting is Yes.
Unregister on Reboot
Default is No. If set to Yes, the SIP user’s registration information will be cleared on
reboot.
Outgoing Call without
Registration
Default is No. If set to “Yes,” user can place outgoing calls even when not registered (if
allowed by Internet Telephone Service Provider) but is unable to receive incoming
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calls.
Register Expiration
This parameter allows the user to specify the time frequency (in minutes) the HT70X
refreshes its registration with the specified registrar. The default interval is 60 minutes
(or 1 hour). The maximum interval is 65535 minutes (about 45 days).
Registration Retry Wait
Time
Retry registration if the process failed. Default is 20 seconds.
Local SIP port
Defines the local SIP port the HT70X will listen and transmit. The default value for FXS
port is 5060.
Local RTP port
Defines the local RTP-RTCP port pair the HT70X will listen and transmit. It is the base
RTP port for channel 0. When configured,
channel 0 uses this port _value for RTP and the port_value+1 for its RTCP
The default value for FXS port is 5004.
Use Random SIP Port
Use Random RTP Port
Default is No. This parameter forces the random generation of The local SIP ports
when set to Yes. This is usually necessary when multiple HT70X are behind the same
NAT.
Default is No. This parameter forces the random generation of the local RTP ports
when set to Yes. This is usually necessary when multiple HT70X are behind the same
NAT.
Refer to Use Target
Contact
Default is No. If set to YES, then for Attended Transfer, the “Refer-To” header uses the
transferred target’s Contact header information.
Transfer on Conference
Hang up
Default is No. In which case if the conference originator hangs up the conference will
be terminated. When option YES is chosen, originator will transfer other parties to
each other so that B and C can choose to either continue the conversation or
hang up.
Enable Ring-Transfer
Default is No, this will create a Semi-Attendant Transfer. When set to Yes, device can
transfer the call upon receiving ring back tone or SIP message 180.
Disable Bellcore Style
3-Way Conference
Default is No. you can make a Conference by pressing ‘Flash’ key. If set to Yes, you
need to dial *23 + second callee number.
Remove OBP from
Route Header
Default is No. When option YES is chosen, the Out Bound Proxy will be removed from
Route header.
Support SIP Instance ID Default is Yes. If set to Yes, the contact header in REGISTER request will contain SIP
Instance ID as defined in IETF SIP Outbound draft.
Validate incoming SIP
message
Default is No. If set to yes all incoming SIP messages will be strictly validated
according to RFC rules. If message will not pass validation process, call will be
rejected.
Check SIP User ID for
Default is No. Check the incoming SIP User ID in Request URI. If they don’t match, the
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incoming INVITE
call will be rejected. If this option is enabled, the device will not be able to make direct
IP calls.
Allow Incoming SIP
Messages from SIP
Proxy Only
Default is No. Check the incoming SIP messages. If they don’t come from the SIP
proxy, they will be rejected. If this option is enabled, the device will not be able to make
direct IP calls.
SIP T1 Timeout
T1 is an estimate of the round-trip time between the client and server transactions.
If the network latency is high, select larger value for more reliable usage. Default is 0.5
Sec.
SIP T2 Interval
Maximum retransmission interval for non-INVITE requests and INVITE responses.
Default is 4 Sec.
DTMF Payload Type
Sets the payload type for DTMF using RFC2833. Default is 101.
Preferred DTMF method The HT70X supports up to 3 different DTMF methods including in-audio, via RTP
(RFC2833) and via Sip Info using SIP INFO messages. The user can configure DTMF
method in a priority list.
Disable DTMF
Negotiation
Default is No. If set to yes, use above DTMF order without negotiation
Send Flash Event
Enable Call Features
Offhook Auto-Dial
Default is No. If set to yes, flash will be sent as DTMF event.
Default is Yes. (If Yes, call features using star codes will be supported locally)
This parameter allows users to configure a User ID or extension number that is
automatically dialed when off-hook. Only the user part of a SIP address needs to be
entered here. The HT70X will automatically append the “@” and the host portion of the
corresponding SIP address. HT701 and HT702 only
Offhook Auto-Dial
Delay
The auto-dial delay after off hook.
Proxy-Require
Use NAT IP
SIP Extension to notify SIP server that the unit is behind the NAT/Firewall.
NAT IP address used in SIP/SDP message. Default is blank.
Configurable SIP User-Agent Header.
Use SIP User-Agent
Header
Distinctive Ring Tone
Custom Ring Tone 1 to 3 with associate Caller ID: when selected, if Caller ID is
configured, then the device will ONLY uses this ring tone when the incoming call is
from the Caller ID. System Ring Tone is used for all other calls. When selected but no
Caller ID is configured, the selected ring tone will be used for all incoming calls using
the FXS port or Profile. Distinctive ring tones can be configured not only for matching a
whole number, but also for matching prefixes. In this case symbol * (star) will be used.
For example:
if configured as *617, Ring Tone 1 will be used in case of call arrived from the area
code 617. Any other incoming call will ring using cadence defined in parameter System
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Ring Cadence located under Advanced Settings Configuration page.
Note: If server supports Alert-Info header and standard ring tone set (Bellcore) or
distinctive ring tone 1-10 is specified, then the ring tone in the Alert-Info header from
server will be used. Bellcore rings and tones are independent from custom ring tones.
The custom ring tones can also be specified by alert-info header, for example
Disable Call Waiting
Default is No. If set to YES Call Waiting indication information will not be provided to
analog phone connected to this FXS port.
Disable Call-Waiting
Caller ID
Default is No. If set to YES Call Waiting caller ID will not be provided to analog phone
connected to this FXS port.
Disable Call Waiting
Tone
Default is No. This is to disable the stutter Call Waiting Tone when a Call Waiting
information arrives. The CWCID information will still be displayed.
Disable Receiver
Offhook Tone
Default is No. If set to yes, it will disable the warning to alert that the phone has been
left off-hook for an extended period of time.
Disable Reminder Ring
for On-Hold Call
Default is No. Do not play the reminder ring when this is set to Yes.
Disable Visual MWI
Default is No. If set to “Yes”, the MWI information will not be transferred to the analog
phone connected to the FXS port.
Ring Timeout
Default value is 60 Sec. Incoming call will stop ringing when not picked up given a
specific period of time.
Hunting Group Ring
Timeout
Default value is 20 Sec. If call is not answered within this designated time period, the
callwill be forwarded to the next member of a Hunt Group. HT704 only
Hunting Group Type
Linear and Circular. Default is Circular. Linear style will sort the call to the lowest-
numbered available line, this is also called “serial hunting”. Circular style will distribute
the calls "round-robin". If a call is assigned to line 1, the next call goes to 2 and the next
to 3. The succession throughout each of the lines continues even if one of the previous
lines becomes available. When the end of the hunt group is reached, the hunting starts
over at the firstline. Lines are skipped if they are still busy on a previous call. HT704
only
Delayed Call Forward
Wait Time
Default value is 20 seconds. In case this feature activated using * codes (*92 code),
the call will be forwarded after this preconfigured amount of time.
No Key Entry Timeout
Default is 4 seconds. Dialing process is completed and outgoing call is initiated if no
key entry occurs during this preconfigured interval.
Early Dial
Default is No. Use only if proxy supports 484 response. This parameter controls
whether the phone will send an early INVITE each time a key is pressed when a user
dials a number. If set to “Yes”, an INVITE is sent using the dial-number collected thus
far; Otherwise, no INVITE is sent until the “(Re-)Dial” button is pressed or after about 5
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seconds have elapsed if the user forgets to press the “Re-Dial” button.
The “Yes” option should be used ONLY if there is a SIP proxy configured and the proxy
server supports 484 Incomplete Address response. Otherwise, the call will likely be
rejected by the proxy (with a 404 Not Found error).
This feature does NOT work with and should NOT be enabled for direct IP-to-IP calling.
Dial Plan Prefix
Sets the prefix added to each dialed number.
Use # as Dial Key
Default is Yes. It allows users to configure the “#” key as the “Send” (or “Dial”) key. If
set to “Yes”, “#” will send the number. In this case, this key is essentially equivalent to
the “Dial” key. If set to “No”, this “#” key can be included as part of number.
Dial Plan
Dial Plan Rules:
1. Accept Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d
2. Grammar: x - any digit from 0-9;
xx+ - at least 2 digits number;
xx. – at least 2 digit number.
^ - exclude;
[3-5] - any digit of 3, 4, or 5;
[147] - any digit 1, 4, or 7;
<2=011> - replace digit 2 with 011 when dialing
< =1> - add a leading 1 to all numbers dialed, vice versa will remove
a 1 from the number dialed
| - or
• Example 1: {[369]11 | 1617xxxxxxx} – Allow 311, 611, 911, and any 11 digit
numbers with leading digits 1617
Example 2: {^1900x+ | <=1617>xxxxxxx} – Block any number of leading digits
1900 and add prefix 1617 for any dialed 7 digit numbers
•
Example 3: {1xxx[2-9]xxxxxx | <2=011>x+} –Allow any combinations of numbers
with 11 digits which has a leading digit 1, but 5th digit cannot be 0 or 1. Or any length
of numbers with a minimum of 2 digits beginning with 2, with the leading digit
replaced with 011.
3. Default: Outgoing - {x+}
Example of a simple dial plan used in a Home/Office in the US:
{ ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 }
Explanation of example rule (reading from left to right):
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• ^1900x. - prevents dialing any number started with 1900
• <=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing
7 numbers and 1617 area code will be added automatically
• 1[2-9]xx[2-9]xxxxxx |- allows dialing to any US/Canada Number with 11 digits
length
• 011[2-9]x. - allows international calls starting with 011
• [3469]11 - allow dialing special and emergency numbers 311, 411, 611 and 911
Note: In some cases user wishes to dial strings such as *123 to activate voice mail or
other application provided by service provider. In this case * should be predefined
inside dial plan feature and the Dial Plan should be: { *x+ }.
Subscribe for MWI
Send Anonymous
Default is No. When set to “Yes” a SUBSCRIBE for Message Waiting Indication will be
sent periodically.
Default is No. If this parameter is set to “Yes”, the “From” header along with Privacy
and P_ Asserted_Identity headers in outgoing INVITE message will be set to
anonymous, blocking Caller ID.
Anonymous Call
Rejection
Default is No. If set to Yes, incoming calls with anonymous Caller ID will be rejected
with 486 Busy message.
Special Feature
Default is Standard. Choose the selection to meet some special requirements from
Softswitch vendors.
Session Expiration
Grandstream implemented SIP Session Timer. The session timer extension enables
SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE.
Once the session interval expires, if there is no refresh via a UPDATE or re-INVITE
message, the session will be terminated. Session Expiration is the time (in seconds) at
which the session is considered timed out, if no successful session refresh transaction
occurs beforehand. The default value is 180 seconds.
Min-SE
The minimum session expiration (in seconds). The default value is 90 seconds.
Caller Request Timer
Default is No. If selecting “Yes” the phone will use session timer when it makes
outbound calls if remote party supports session timer.
Callee Request Timer
Force Timer
Default is No. If selecting “Yes” the phone will use session timer when it receives
inbound calls with session timer request.
Default is No. If selecting “Yes” the phone will use session timer even if the remote
party does not support this feature. Selecting “No” will allow the phone to enable
session timer only when the remote party support this feature. To turn off Session
Timer, select “No” for Caller Request Timer, Callee Request Timer, and Force Timer.
UAC Specify Refresher
UAS Specify Refresher
Default is Omit. As a Caller, select UAC to use the phone as the refresher, or UAS to
use the Callee or proxy server as the refresher.
Default is UAC. As a Callee, select UAC to use caller or proxy server as the refresher,
or UAS to use the phone as the refresher.
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Force INVITE
Session Timer can be refreshed using INVITE method or UPDATE method. Select
“Yes” to use INVITE method to refresh the session timer. Default is No,
Send Re-INVITE After
Fax
Default is No, If set to “Yes”, device will send an INVITE with audio vocoders upon
completion of Fax to continue session in audio only.
Enable Silence
Detection for Fax
Disconnect
For fax machines that do not send a Disconnect when fax is done. This option
Enables/Disables the detection of silence in order to know the fax has finished. The
silence period is non-configurable and fixed to 7 seconds. Default is No,
Enable 100rel
Default is No, If set to Yes, Enables the use of PRACK (Provisional Acknowledgment)
method.
Use First Matching
Default is No. If set to “Yes”, device will include only the first match vocoder in its
200OK response, otherwise it will include all match vocoders in same order received in
INVITE.
Vocoder in 200OK SDP
Preferred Vocoder
The HT70X supports up to 5 different Vocoder types including G.711 A-/U-law, G.726-
32, G.723.1, G.729A/B/E, iLBC. The user can configure Vocoders in a preference list
that will be included with the same preference order in SDP message. The first
Vocoder is entered by choosing the appropriate option in “Choice 1”. The last Vocoder
is entered by choosing the appropriate option in “Choice 8”.
Vocoder types can also be changed per call basis by using a star code. Please see the
“Call features” section.
G723 Rate
Default is 6.3kbps. Defines the encoding rate for G.723.1 vocoder.
Default is 20ms. Sets the iLBC frame size in 20ms or 30ms.
iLBC Frame Size
iLBC Payload type
Defines payload type for iLBC. Default value is 97. The valid range is between 96 and
127.
VAD
Default is No. VAD allows detecting the absence of audio and conserve bandwidth by
preventing the transmission of "silent packets" over the network.
Symmetric RTP
Default is No. When set to Yes the device will change the destination to send RTP
packets to the source IP address and port of the inbound RTP packet last received by
the device.
Fax Mode
T.38 (Auto Detect) FoIP by default, or Pass-Through (must use codec PCMU/PCMA)
Re-Invite after Fax Tone Default is Enabled. It makes the unit send out the re-INVITE for T.38 or Fax Pass
Detection Mode
Through if a fax tone is detected.
Jitter Buffer Type
Select either Fixed or Adaptive based on network conditions. Default is Adaptive.
Jitter Buffer Length
Select Low, Medium or High based on network conditions. Default is Medium.
High (initial 200ms, min 40ms, max 600ms) Note: not all vocoders can meet
the high requirement
Medium (initial 100ms, min 20ms, max 200ms)
Low (initial 50ms, min 10ms, max 100ms)
SRTP Mode
This option defines different implementation of support SRTP (squired RTP)
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transmission mode. Select between Disabled, Enabled but not Forced, and Enabled
and Forced. Default is Disabled.
SLIC Setting
Dependent on standard phone type (and location)
Caller ID Scheme
Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT, & NTT Japan
Polarity Reversal
Default is No. If set to “Yes”, polarity will be reversed upon call establishment and
termination.
Loop Current
Disconnect
Default is No. Set it to Yes if the traditional PBX you are using with HT70X uses this
method for signaling call termination. Method initiates short voltage drop on the line
when remote (VoIP) side disconnects an active call.
Loop Current
Default value is 200. Here can be configured duration of such voltage drop described in
Disconnect Duration
topic above. HT70X supports a Duration Range from 100 to 10000 ms.
Enable Hook Flash
Hook Flash Timing
Default is Yes. If set to “No”, FLASH button could only be used for terminating calls.
Time period when the cradle is pressed (Hook Flash) to simulate FLASH. To prevent
unwanted activation of the Flash/Hold and automatic phone ring-back, adjust this time
value. Default values are 300 minimum and 1100 maximum. HT70X supports a
range from 40 to 2000 ms.
On Hook Timing
Gain
On-hook timing is the minimum time for an on-hook event to be validated. Default
value is 400 . HT70X supports a range from 40 to 2000 ms.
Voice path volume adjustment.
•
•
Rx is a gain level for signals transmitted by FXS
Tx is a gain level for signals received by FXS.
Default = 0dB for both parameters. Loudest volume: +6dB Lowest volume: -6dB.
User can adjust volume of call on either end using the Rx Gain Level parameter and
the Tx Gain Level parameter located on the FXS Port Configuration page.
If call volume is too low when using the FXS port (ie. the ATA is at user site), adjust
volume using the Rx Gain Level parameter under the FXS Port Configuration page.
If voice volume is too low at the other end, user may increase the far end volume using
the Tx Gain Level parameter under the FXS Port Configuration page.
Disable Line Echo
Canceller (LEC)
Default is No. If set to “Yes” LEC will be disabled per call base. Recommended for
FAX/Data calls.
Ring Tones
This function lets you configure ring tone cadence preferences. User has 10 choices.
The configuration, completed in Distinctive Ring Tones block in the same page, applies
to ring tones cadences configured here.
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TABLE 12: HT704 FXS PORTS SETTINGS
SIP Use ID
Authenticate ID
Password
Name
User account information, provided by VoIP service provider (ITSP). Usually in the form
of digit similar to phone number or actually a phone number.
SIP service subscriber’s Authenticate ID used for authentication. Can be identical to or
different from SIP User ID.
SIP service subscriber’s account password for HT704 to register to (SIP) servers of
ITSP.
Any name to identify this specific user.
Profile ID
Select the corresponding Profile ID between Profile 1 and Profile 2.
Hunting Group
This feature enables the HT704 to register all existing FXS ports with the same phone
number. Each incoming call will be routed to first available port in Linear or Circular
mode. User may configure all ports as members of the same Hunting Group or it may
configure different port combinations for more than one Hunting Group. For example:
Ports 1, 3 and 5 are members of the same Hunting Group, the rest of the ports may
have separate numbers and may be reached independently. Any port, member of a
Hunting Group that is not registered with a SIP account, will be able to place outbound
calls using the SIP credentials of the primary Hunting Group port.
For example: Port 1, 2, and 3 are members of the same Hunting Group. Port 1 is
registered with a SIP account. Ports 2, and 3 are not registered. Ports 2 and 3 will be
able to place outbound calls using the SIP account of port 1. Select appropriate value
for Hunting Group feature. The original SIP account should be set to Active while the
group members should be set to the port number of the Active Port.
Example configuration of a Hunting group:
FXS Port #1: SIP UserID and Authenticate ID entered, Hunting group set to "Active"
FXS Port #2: SIP UserID and Authenticate ID left blank, Hunting Group set to "1"
FXS Port #3: SIP UserID and Authenticate ID left blank, Hunting Group set to "1"
FXS Port #4: SIP UserID and Authenticate ID entered, Hunting group set to "None"
Hunting Group 1 contains ports 1, 2, 3. FXS port 4 is registered but it is not added to
the Hunting Group 1.
Enable Ports
Set No to disable FXS port.
Offhook Auto-dial
This feature allows you to automatically dial the number specified in this field as soon
as the port is offhooked, i.e. when the receiver on the phone connected to Port# is
picked up.
Map to FXP Port #
This is used only when peering with a Grandstream GXW410x. Default is 1, Supported
values are 1-8, meaning line 1 to line 8 of the GXW410x device where the port will be
mapped to.
Map to FXO Gateway IP This is used when peering with an FXO gateway of any brand. You have to specifically
mention the IP address where the call will be sent to.
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and Port
Sip port that will be annexed to the IP address above.
SAVING THE CONFIGURATION CHANGES
Click the “Update” button in the Configuration page to save the changes to the HT70X configuration. The
following screen confirms that the changes are saved. Reboot or power cycle the HT70X to make the
changes take effect.
REBOOTING THE HT70X FROM REMOTE
Press the “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web
browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in
again.
CONFIGURATION THROUGH A CENTRAL SERVER
Grandstream HT70X can be automatically configured from a central provisioning system.
When HT70X boots up, it will send TFTP or HTTP/HTTPS request to download configuration file,
“cfg000b82xxxxxx” or “cfg00082xxxxxx.xml”, where “000b82xxxxxx” is the MAC address of the HT70X. It
will first request “cfg000b82xxxxxx” then “cfg000b82xxxxxx.xml”
The configuration file can be downloaded via TFTP or HTTP/HTTPS from the central server. A service
provider or an enterprise with large deployment of HT70X can easily manage the configuration and
service provisioning of individual devices remotely from a central server.
Grandstream has a provisioning system called GAPS (Grandstream Automated Provisioning System) that
is used to support automated configuration of Grandstream devices. GAPS uses enhanced (NAT
friendly) TFTP or HTTP (thus no NAT issues) and other communication protocols to communicate with
each individual Grandstream device for firmware upgrade, remote reboot, etc.
Grandstream provides GAPS service to VoIP service providers. Use GAPS for either simple redirection
or with certain special provisioning settings. At boot-up, Grandstream devices by default point to
Grandstream provisioning server GAPS, based on the unique MAC address of each device, GAPS
provision the devices with redirection settings so that they will be redirected to customer’s TFTP or
HTTP/HTTPS server for further provisioning.
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Grandstream also provides a configuration tool to facilitate the task of generating device configuration
files. The Grandstream configuration tool is free to end users. The tool and configuration templates are
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SOFTWARE UPGRADE
Software upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in
the ADVANCED SETTINGS configuration page.
FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS
To upgrade via TFTP or HTTP/HTTPS, the “Firmware Upgrade and Provisioning upgrade via” field needs
to be set to TFTP HTTP or HTTPS, respectively. “Firmware Server Path” needs to be set to a valid URL
of a TFTP or HTTP server, server name can be in either FQDN or IP address format. Here are examples
of some valid URL.
e.g. firmware.mycompany.com:6688/Grandstream/1.0.3.1
e.g. firmware.grandstream.com
NOTES:
Firmware upgrade server in IP address format can be configured via IVR. Please refer to the
CONFIGURATION GUIDE section for instructions. If the server is in FQDN format, it must be set
via the web configuration interface.
Grandstream recommends end-user use the Grandstream HTTP server. Its address can be
address is firmware.grandstream.com. For large companies, we recommend to maintain their
own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures.
Once a “Firmware Server Path” is set, user needs to update the settings and reboot the device. If
the configured firmware server is found and a new code image is available, the HT70X will
attempt to retrieve the new image files by downloading them into the HT70X’s SRAM. During this
stage, the HT70X’s LEDs will blink until the checking/downloading process is completed. Upon
verification of checksum, the new code image will then be saved into the Flash. If
TFTP/HTTP/HTTPS fails for any reason (e.g. TFTP/HTTP/HTTPS server is not responding, there
are no code image files available for upgrade, or checksum test fails, etc), the HT70X will stop the
TFTP/HTTP/HTTPS process and simply boot using the existing code image in the flash.
Firmware upgrade may take as long as 15 to 30 minutes over Internet, or just 5 minutes if it is
performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN
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environment if possible. For users who do not have a local firmware upgrade server,
Grandstream provides a NAT-friendly TFTP server on the public Internet for firmware upgrade.
Oversea users are strongly recommended to download the binary files and upgrade firmware
locally in a controlled LAN environment.
Note: Alternatively, the user can upload the firmware single file from his/her computer using a local
directory. For more instructions see below. Also the user can download a free TFTP or HTTP server and
conduct local firmware upgrade. A free windows version TFTP server is available for download from
Our latest official release can be
INSTRUCTIONS FOR UPLOAD FROM LOCAL DIRECTORY:
1- Download the firmware file from Grandstream web site
2- Unzip it and copy the file in to a folder in your PC
3- From the HT70X web interface (Advanced Settings page) you can browse your hard drive and
select the folder you previously saved the file (ht70xfw.bin)
4- Click “Upload Firmware” and wait few minutes until the new program is loaded.
Note: Always check the status page to see that the program version has changed.
INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER:
1. Unzip the file and put all of them under the root directory of the TFTP server.
2. Put the PC running the TFTP server and the HT701 device in the same LAN segment.
3. Please go to File -> Configure -> Security to change the TFTP server's default setting from
"Receive Only" to "Transmit Only" for the firmware upgrade.
4. Start the TFTP server, in the phone’s web configuration page
5. Configure the Firmware Server Path with the IP address of the PC
6. Update the change and reboot the unit
Microsoft IIS web server.
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CONFIGURATION FILE DOWNLOAD
Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through
TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration
file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can
be same or different from the “Firmware Server Path”.
A configuration parameter is associated with each particular field in the web configuration page.
A
parameter consists of a Capital letter P and 1 to 3 (Could be extended to 4 in the future) digit numeric
numbers. i.e., P2 is associated with “Admin Password” in the ADVANCED SETTINGS page. For a
detailed parameter list, please refer to the corresponding firmware release configuration template.
When a Grandstream device boots up or reboots, it will issue a request for a configuration XML file
named "cfgxxxxxxxxxxxx.xml" followed by a file named "cfgxxxxxxxxxxxx", where "xxxxxxxxxxxx" is the
MAC address of the device, i.e., "cfg000b820102ab". The configuration file name should be in lower case
letters.
For more details on XML provisioning, please refer to:
FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX
Firmware Prefix and Postfix allows device to download the firmware name with the matching Prefix and
Postfix. This makes it the possible to store ALL of the firmware with different version in one single
directory. Similarly, Config File Prefix and Postfix allows device to download the configuration file with the
matching Prefix and Postfix. Thus multiple configuration files for the same device can be stored in one
directory.
In addition, when the field “Check New Firmware only when F/W pre/suffix changes” is set to “Yes”, the
device will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix.
MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD
When “Automatic Upgrade” is set “Yes, every” the auto check will be done in the minute specified in this
field. If set to “daily at hour (0-23)”, Service Provider can use P193 (Auto Check Interval) to have the
devices do a daily check at the hour set in this field with either Firmware Server or Config Server. If set to
“weekly on day (0-6)” the auto check will be done in the day specified in this field. This allows the device
periodically check if there are any new changes need to be taken on a scheduled time. By defining
FIRMWARE VERSION 1.0.3.1
HT70X USER MANUAL
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different intervals in P193 for different devices, Server Provider can spread the Firmware or Configuration
File download in minutes to reduce the Firmware or Provisioning Server load at any given time.
Automatic Upgrade:
No
Yes, every
minutes(60-5256000).
Yes, daily at hour
(0-23).
Yes, weekly on day
(0-6).
FIRMWARE VERSION 1.0.3.1
HT70X USER MANUAL
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RESTORE FACTORY DEFAULT SETTING
WARNING!
Restoring the Factory Default Setting will DELETE all configuration information of the
phone. Please BACKUP or PRINT out all the settings before you approach to following steps.
Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect
to your VoIP service provider.
FACTORY RESET
There are three (3) methods for resetting your unit:
Reset Button
Reset default factory settings following these four (4) steps:
1. Unplug the Ethernet cable.
2. Locate a needle-sized hole on the back panel of the gateway unit next to the power
connection.
3. Insert a pin in this hole, and press for about 7 seconds.
4. Take out the pin. All unit settings are restored to factory settings.
IVR Command
Reset default factory settings using the IVR Prompt (Table 5):
1. Dial “***” for voice prompt.
2. Enter “99” and wait for “reset” voice prompt.
3. Enter the encoded MAC address (Look below on how to encode MAC address).
4. Wait 15 seconds and device will automatically reboot and restore factory settings.
Encode the MAC Address
1. Locate the MAC address of the device. It is the 12 digit HEX number on the bottom of the
unit.
2. Key in the MAC address. Use the following mapping:
0-9: 0-9
A:
B:
C:
D:
22 (press the “2” key twice, “A” will show on the LCD)
222
2222
33 (press the “3” key twice, “D” will show on the LCD)
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HT70X USER MANUAL
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E:
F:
333
3333
For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395”.
Reset from web interface (Reset Type)
1. From the Advanced Settings Page user can select three types:
Full Reset: This will make a full reset
ISP Data: This will reset only the basic settings, like IP mode, PPPoE and Web port
VOIP Data: This will reset only the data related with a service provider like SIP server, sip
user ID, provisioning and others.
NOTE:
1. Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”.
2. If the HT70X was previously locked by your local service provider, pressing the RESET button will
only restart the unit. The device will not return to factory default settings.
FIRMWARE VERSION 1.0.3.1
HT70X USER MANUAL
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