Magnum CSG14 Gigabit Converter Switches
Installation and User Guide
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
Important: The Magnum CSG14 Series 10/100/1000 Mb/s Converter
Switches contain no user serviceable parts. Attempted service by unauthorized
personnel shall render all warranties null and void. If problems are
experienced with Magnum CSG14 10/100/1000 Mb/s Converter Switch
products, consult Section 5, Troubleshooting, of this User Guide.
Copyright © 2008 GarrettCom, Inc. All rights reserved. No part of this publication may
be reproduced without prior written permission from GarrettCom, Inc.
Printed in the United States of America
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
Federal Communications Commission
Radio Frequency Interference Statement
This equipment generates, uses and can radiate frequency energy and if not
installed and used properly, that is in strict accordance with the manufacturer's
instructions, may cause interference to radio communication. It has been tested and
found to comply with the limits for a Class A computing device in accordance with the
specifications in Subpart J of Part 15 of FCC rules, which are designed to provide
reasonable protection against such interference when operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause
interference, in which case the user, at his/her own expense, will be required to take
whatever measures may be required to correct the interference.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
Contacting GarrettCom, Inc
Please use the mailing address, phone and fax numbers and email address listed below:
GarrettCom, Inc.
47823 Westinghouse Drive
Fremont, CA 94539
Phone (510) 438-9071
Fax (510) 438-9072
Email: [email protected]
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
TABLE OF CONTENTS
Page
1.0
1.1
1.2
2.0
SPECIFICATIONS ............................................................................... 1
Technical Specifications ...................................................................... 1
Summary of models and descriptions:............................................... 11
INTRODUCTION ............................................................................... 14
Inspecting the Package and the Product............................................. 14
Product Description ........................................................................... 15
Frame Buffering and Latency ............................................................ 22
Features and Benefits......................................................................... 26
Applications for CSG14 Series Converter Switches.......................... 29
INSTALLATION................................................................................. 37
Locating the Converter Switch Unit .................................................. 37
MC14-TRAY for Rack Mounting of CSG14 Series Switches ......... 39
MC14-TR+PS9 and X2 for Rack Mounting Media Converters ........ 40
DIN-Rail mounting option................................................................. 42
Power Requirements, CSG14 Series Switches .................................. 43
2.1
2.2
2.3
2.4
2.5
3.0
3.1
3.2
3.3
3.4
3.5
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
3.6
3.7
3.8
Powering the CSG14H and CSG14P (DC internal) .......................... 45
CSG14H and P Series , DC-powered, Installation............................. 47
Connecting Ethernet Media ............................................................... 48
Connecting Twisted Pair............................................................ 50
Connecting Fiber Optic LC-type, “Small Form factor (SFF)”... 51
Connecting Fiber Optic SC-type, "Snap-In".............................. 51
Connecting Single-Mode Fiber Optic........................................ 52
Power Budget Calculations for CSG14 Series, Fiber Media ..... 52
Connections to NICs which support Auto-Neg RJ-45 ports...... 55
3.8.1
3.8.2
3.8.3
3.8.4
3.8.5
3.8.6
4.0
4.1
4.2
4.3
5.0
OPERATION ....................................................................................... 56
Triple-Speed Functionality, and Switching ....................................... 56
Auto-cross (MDIX), Auto-negotiation and Speed-sensing................ 58
Dual LEDs, Front-panel and Side-panel............................................ 60
TROUBLESHOOTING ...................................................................... 61
Before Calling for Assistance ............................................................ 62
When Calling for Assistance ............................................................. 64
Return Material Authorization (RMA) Procedure............................. 65
5.1
5.2
5.3
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
5.4 Shipping and Packaging Information................................................. 67
APPENDIX A: WARRANTY INFORMATION......................................... 69
Revisions
Rev A 05/08: Initial release of this user manual for CSG14 Converter Switches
GarrettCom, Inc. reserves the right to change specifications, performance characteristics and/or
model offerings without notice.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
1.0
1.1
SPECIFICATIONS
Technical Specifications
Ports Performance
Data Rate: 10Mbps, 100Mbps, 1000Mbps
Network Standards
1000Mb: Ethernet IEEE 802.3ab and 802.3z
1000Base-T, -SX, -LX and -ZX
100Mb: Ethernet IEEE 802.3u, 100BASE-TX, 100BASE-FX
10 Mb: Ethernet IEEE 802.3, 10BASE-T
Auto-sensing for speed: IEEE 802.3z
Packet-Processing Between Domains
Filter and Forward Rate from 1000Mbps ports: 1,488,000 pps max.
Filter and Forward Rate from 100Mbps ports: 148,800 pps max.
Filtering and Forwarding Rate from 10 Mbps ports: 14,880 pps max.
Processing type: Store and Forward, non-blocking
Auto-learning: 1K-address table
Address buffer age-out time: 300 sec.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
Packet buffers memory: 64KB, dynamically shared on all domains
Latency (not including packet time):
100 to 10 Mbps: 5μs
10 to 100Mbps: 15μs
Path Delay Value: 50 BT on all ports
Maximum Ethernet Segment (or Domain) Lengths
10BASE-T (Unshielded twisted pair)
10BASE-FL, Fiber optic
10BASE-FL, Single-mode Fiber optic
100BASE-TX (CAT 5 UTP)
100BASE-FX, half-duplex: (multi-mode)
100BASE-FX, full duplex: (multi-mode)
100BASE-FX, half-duplex: (single-mode)
100BASE-FX, full duplex: (single-mode)
100BASE-FX, full duplex: (single-mode, long reach)
1000BASE-T (CAT5E OR HIGHER recommended)
1000BASE-SX, full duplex, multi-mode (62.5um)
1000BASE-SX, full duplex, multi-mode (50um)
1000BASE-LX, full duplex, single-mode (9um)
100 m (328 ft)
2 km (6,562 ft)
10 km (32,810ft)
100 m (328 ft)
412 m (1350 ft)
2 km (6,562 ft)
412 m (1350 ft)
20 km (65,620 ft)
40 km (131,240 ft)
100 m (328 ft)
220 m (722 ft)
550 m (1804 ft)
5 km (16404 ft)
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
1000BASE-ZX, full duplex, single-mode (9um)
>70 km (229,659 ft)
Operating Environment
CSG14H:
CSG14P:
-13ºF to 140ºF (-25ºC to 60ºC) Long term per agency tests (UL).
-40ºF to 149ºF (-40ºC to 85ºC) Short term per IEC Type tests
-40ºF to 167ºF (-40ºC to 75ºC) Long term per agency tests (UL)
-40ºF to 149ºF (-40ºC to 85ºC) Short term per IEC Type tests
Storage Temperature,
All models:
-40ºF to 212ºF (-40ºC to 100ºC)
Cold Start:
CSG14H to -20ºC
CSG14P to -40ºC
Ambient Relative Humidity: 5% to 95% (non-condensing)
Altitude (All models):
-200 to 50000ft. (-60 – 15,000 m)
Conformal Coating (optional) for humidity protection
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
Note: CSG14 models are designed for NEBS compliance, including, vibration, shock and
altitude.
Packaging:
Enclosure: Rugged sheet metal (Steel).
Dimensions of the Switch unit:
3.5 in H x 3.0 in W x 1.0 in D (8.9 cm x 7.6 cm x 2.5 cm)
Weight: all models: 4.6 oz. (130g);
Power supply, –Hd, and Hi: 5.8 oz (165g)
–Pd, and -Pi: 7.9 oz (225g)
Cooling Method:
Convection on the CSG14 Series models. The hardened (H) factory floor and premium (P)
temperature un-controlled location models have closed cases to withstand dirt and use
special thermal techniques to transfer heat to the outside of the case for cooling.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
POWER SUPPLY
These products are intended to be supplied by a Listed, Direct Plug-In power unit, marked
“Class 2”, or a Listed ITE Power Supply, marked “LPS”, which has suitably rated output
voltage (i.e. 9vdc, 12vdc, 24vdc, 48vdc), and suitably rated output current (i.e. 100mA to
500mA). When connected to a 48 V centralized dc source these products shall be provided
with a Listed 5A DC fuses in the supply circuit.
AC POWER SUPPLY (using an external power adapter):
All models have a (8-15) VDC output with 6ft long cord and a 2.5mm center +ve jack. The
power supplies are temperature rated to match the Converter Switch ratings.
Factory Floor (H) Ratings (-25 to 60°C)
North America (-Hd) models. Hardened, factory floor temperature rated. Input: 6ft AC
power cord to IEC 320 connector on the 100-240vac 47-63Hz external power adapter.
Output: 12vdc, 1.25Amps
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
International (-Hi) models. Factory floor temperature rated. Input: IEC 320 connector on
the 100-240vac 47-63Hz external power adapter. Requires a user supplied power cord
Output: 12vdc, 1.25Amps.
Temperature un-controlled Premium (P) Ratings (-40 to 75°C)
North America (-Pd) models. Outdoor temperature rated. Input: 6ft AC power cord to IEC
320 connector on the100-240vac 47-63Hz external power
adapters.
Output: 12vdc, 2Amps.
International (-Pi) models. Outdoor temperature rated.
Input: IEC 320 connector on the 100-240vac 47-63Hz
external power adapter. Requires a user supplied power cord.
Output: 12vdc, 2Amps.
Direct DC POWER SUPPLY: built-in terminal block
for +, -, ground along with 12VDC jack
12V DC internal (range of 8.0 to 15V DC).
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
24V DC internal (range of 18 to 36V DC).
-48V DC internal (range of 36 to 60V DC), -, ground.
Power Consumption: See Section 3.6.
Note 1: the 8-15V DC jack can be used for dual source DC input using an AC adapter and
the DC terminal block. Power supply protection is provided by internal diodes.
Note 2: The Direct DC power floats. The user may ground either “+” or “-” if desired.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
Port Connectors:
Two RJ-45 Ports: support 10/100/1000Mbps with auto cross (MDIX).
They are shielded 8-pin female connectors for shielded (STP) and unshielded
(UTP) Cat 3, 4, 5 cables.
One Fiber optic port: The CSG14 series is 1000Base-SX / -LX / -ZX with a
“fiber flavor” choice of multimode SC or SLC connectors
Switches
Fiber port default is FDX (Full-Duplex)
RJ45’s are triple-speed auto-negotiating
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
LED Indicators (Two sets) top-front and end with ports
Top-Front:
POWER: Steady ON when power applied
Gb per RJ45 port: Steady ON for 1000Mbps; OFF for 100Mbps or 10Mb speed
LK/ACT per port: Steady ON for LINK (LK) with no traffic, BLINKING for Activity
End with Ports:
POWER: Steady ON when power applied
10/100/1000Mb per port: Steady ON for 100Mb, OFF for 10Mb,
BLINKING for 1000Mb
Fiber port: LK/ACT: Steady ON for Link with no traffic, BLINKING for Activity
Mounting options
Metal mounting clips for panel mounting: included
DIN-Rail mounting option: Model # DIN-RAIL MC2 (see Section 3.4)
Mean Time Between Failure (MTBF) – over15 years, Telcordia (Bellcore) Method
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
Agency Approvals and Standards Compliance:
UL Listed (UL 60950), cUL, CE, Emissions meets FCC Part 15 Class A.
NEBS L3 and ETSI compliant.
P model: IEEE P1613 Env. Std for Electric Power Substations
P model: NEMA TS-2 and TEES for traffic control equipment
P model: designed for UL 2043 above-the-ceiling installation
IEC61850 EMC and Operating Conditions Class C Power Substations
Warranty: Three years, return to factory
Made in USA
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
1.2 Summary of models and descriptions:
CSG14H (Hardened Model) for 1000Mb fiber
CSG14H-ff-Hd, Hi =
Hardened (H), two 10/100/1000Mb RJ-45+ one 1000Mb Fiber port for
factory floor (-25 to 60C) using a direct DC ( 8-15VDC) and/or external
AC hardened power supply (included).
CSG14H-ff-12VDC =
CSG14H-ff-24VDC =
CSG14HR-ff-24VDC =
CSG14H-ff-48VDC =
Same as CSG14H model,
except AC hardened power supply is not included
Same as CSG14H-12VDC model,
except 24VDC power input replaces 12VDC.
Same as CSG14H-24VDC model,
but includes DIN-RAIL-MC2 mounting option.
Same as CSG14H-24VDC model,
except -48VDC power input replaces 24VDC
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
CSG14P (Premium Model) for 1000Mb fiber
CSG14P-ff-Pd, Pi =
Premium (P), two 10/100/1000Mb RJ-45+ one 1000Mb Fiber port for un-
controlled(outdoor) (-40 to 75C) using direct DC (8-15VDC) and/or
external AC premium power supply (included).
Same as CSG14P-Pd, Pi, except AC Premium Power Supply is not
included.
Same as CSG14P-12VDC model,
except 24VDC power input replaces 12VDC.
Same as CSG14P-24VDC model,
but includes DIN-RAIL-MC2 mounting option.
Same as CSG14P-24VDC model, except -48VDC input replaces 24VDC.
CSG14P-ff-12VDC =
CSG14P-ff-24VDC =
CSG14PR-ff-24VDC =
CSG14P-ff-48VDC =
Fiber Port Connectors:
The “ff” field is for selection of the desired “fiber flavor” as listed below.
“SX” = 1000Base-SX-SC: 850nm multi-mode fiber optic with SC type connector, 550 m.
“ESX”= 1000Base-SX Extended: 1310nm multi-mode fiber optic with SC type connector, 2 km
“LX10”= 1000Base-LX-SLC: 1310nm multi-mode fiber optic with LC type connector, 10 km
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
“LX25” = 1000Base-LX-SLC: 1310nm multi-mode fiber optic with LC type connector, 25 km
“ZX40” = 1000Base-ZX-SLC: 1550nm single-mode fiber optic with LC type connector, 40 km
“ZX70”= 1000Base-ZX-SLC: 1550nm single-mode fiber optic with LC type connector, 70 km
“SFP” = open SFP transceiver slot in the fiber position. (order SFP as a separate item)
“SFP-SX”= 1000Base-SX-SC: 850nm multi-mode SFP, 550 m
“SFP-ESX”= 1000Base-SX Extended: 1310nm multi-mode fiber optic with SC type connector, 2 km
“SFP-LX10”= 1000Base-LX-SLC: 1310nm single-mode SFP, 10 km
“SFP-LX25”= 1000Base-LX-SLC: 1310nm single-mode SFP, 25 km
“SFP-ZX40”= 1000Base-ZX-SLC: 1550nm single-mode SFP, 40 km
“SFP-ZX70”= 1000Base-ZX-SLC: 1550nm single-mode SFP, 70 km
Accessories
MC14-TRAY = 19” Rack-mount tray for 14-series Switch models, up to 16 units
Other Tray configurations with power supplies and power cabling included - See Section 3.3
DIN-RAIL-MC2 = Metal DIN-Rail mounting bracket for one CSG14 Series Switch,
See Section 3.4
Conformal Coating (for high humidity and “tropical” applications) - request quote.
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CSG14 Series Gigabit Converter Switch
2.0 INTRODUCTION
Installation and User Guide (05/08)
This section describes CSG14 Series models, including appearance, features and
typical applications.
2.1 Inspecting the Package and the Product
Examine the shipping container for obvious damage prior to installing this
product; notify the carrier immediately of any damage, which you believe occurred during
shipment or delivery. Inspect the contents of this package for any signs of damage and
ensure that the items listed below are included.
This package should contain:
1
1
Magnum CSG14 Series Converter Switch unit,
External Power Supply, (for -Hd, -Hi, -Pd and -Pi models only)
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
1 set
1
Metal panel mounting clips and screws (2 each)
User Guide (this manual)
Remove the Magnum CSG14 Series Converter Switch from the shipping
container. Be sure to keep the shipping container should you need to ship the unit at a later
date. In the event there are items missing or damaged contact your supplier. If you need to
return the unit, use the original shipping container. Refer to Section 5 Troubleshooting, for
specific return procedures.
2.2 Product Description
Combine a 10, 100 or 1000Mb Fiber Media Converter and a two-port
10/100/1000 copper Switch, and you have the Converter Switch, a flexible edge-of-the-
network Ethernet product. Add in fiber port choices for all multi-mode and single-mode
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
fiber connector types plus AC or DC input power selection and multiple application
environments, and you have the Magnum CSG14 Converter Switch family.
The Magnum CSG14 family of Converter Switches with a 1000Mb, 100Mb or
10Mb Fiber port built in covers the full range of application environments, with Hardened
(factory floor), and Premium-rated (outdoor) versions. Extra features for heavy-duty and
extended temperature operation ranges are included selectively in the Hardened factory-
floor and Premium-rated outdoor models. This selection of models and fiber port types
offers the best price-to-value ratio for each user and installation. Where a Media Converter
might have been used, a Converter Switch offers a better value. The compact package is
ideal for network edge installations, and is able to be conveniently mounted to suit any
application.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
The Magnum CSG14H Hardened units are for the office and factory floor
applications. The CSG14H models are built with high-grade components and are
constructed using special thermal techniques and a metal case for heavy-duty industrial
jobs. In addition to a Hardened AC power option and jack, terminals for internal DC power
choices at 8 to15V, 24V or -48V DC are included. The ambient temperature rating of –25
to 60C is for industrial use. No internal airflow is required for cooling, so it resists dust,
dirt, moisture, smoke and insects. Mounting options include stand-alone panel mounting,
DIN-Rail, or rack-mount tray.
The Magnum CSG14P Premium-rated units are for temperature un-controlled
applications (-40 to 75C), typically located outdoors. The CSG14P models are built with
premium-grade extended temperature components, and use similar thermal techniques as
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
the CSG14H Hardened units. In addition to a Premium-rated AC power option and jack,
terminals for internal DC power choices at 8 to15V, 24V or -48V DC are included. When
used outdoors, the CSG14P should be protected from falling rain. Mounting options include
stand-alone panel mounting, DIN-rail, or rack-mount tray.
The CSG14 series provides switching between two 10/100/1000 auto-negotiating copper
ports and one 1000Mb fiber port which may be SC or LC multi-mode or single-mode. The
plug-and-play, energy-efficient, and flavor rich fiber features make this sleek multi-purpose
Switch convenient and cost-effective for the user. The selection of various temperature
ranges enable easy deployment in various environments and qualify the Converter Switch
as a flexible option, which provides multiple solutions using very small space. Providing
the combination of Media Converter with Switch, the CSG14 Series is an ideal choice for
edge-of–the-network applications.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
Fig 2.2a
CSG14H with 1000Mb SC connector
The ORANGE labeled Magnum CSG14H hardened units (as shown in Fig 2.2a) are
designed for office and wiring closet environments and factory floor/Industrial applications.
Using special thermal techniques and a sealed rugged metal case for heavy-duty industrial
applications no air inflow is required for cooling, so the CSG14H resist dust, dirt, moisture,
smoke and insects. Choices of models for external AC or internal DC power are available.
Ambient operating temperature is –25°C to + 60°C depending on the power source used.
Storage temperature rating is –40°C to + 100°C
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
Fig 2.2.b
CSG14P with 1000Mb LC connector
The RED labeled Magnum CSG14P Series (as shown in Fig. 2.2b) are premium rated units
suitable for temperature un-controlled outdoor applications. Specially designed with
premium-grade extended temperature components, the CSG14P units use similar thermal
techniques to the CSG14H hardened units for cooling. Mounting options include panel
mounting, DIN-rail, or rack-mount tray. Choices of models for external AC or internal DC
power are available. Ambient operating temperature is between –40°C to +75°C depending
on the power source used. Storage temperature rating is between –40°C to +100°C.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
The front side of the unit has two twisted-pair 10/100/1000Mb switch ports and
one 10, 100 or 1000Mb fiber port. Both the RJ-45 ports of the CSG14 Series Converter
switches support auto cross (MDIX) operation performing the autocross function under
auto-negotiation mode only. The CSG14 models are factory configured at Full Duplex.
Two sets of LEDs indicating the operating status of ports are mounted on the top
and front (for extra viewing advantage while rack-mounted). For each port, there are Link
and Activity (LK/ACT) LED’s on the top indicating that the media cables are connected
correctly and showing, by blinking, when there is traffic. The LK/ACT LED’s are
repeated on the front as LA1 (port 1), LA2 (port 2), and LA3 (port 3). There is a power
(PWR) indicator on the front of the unit to validate that the unit is turned ON.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
The single fiber port on the CSG14 is multi-mode with an SC connector or small
form-factor connector (LC single-mode).
The external DC power plug connector and/or “jack” and the internal DC input
terminal is provided on the rear of the unit.
2.3 Frame Buffering and Latency
The Magnum CSG14 Series Converter Switches are store-and-forward switches.
Each frame (or packet) is loaded into the Switch’s memory and inspected before forwarding
can occur. This technique ensures that all forwarded frames are of a valid length and have
the correct CRC, i.e. they are good packets. This eliminates propagation of bad packets,
enabling all of the available bandwidth to be used for valid information.
While other switching technologies such as "cut-through" or "express" impose
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
minimal frame latency, they will also permit bad frames to propagate out to the Ethernet
segments connected. The "cut-through" technique permits collision fragment frames,
which are a result of late collisions, to be forwarded to add to the network traffic. Since
there is no way to filter frames with a bad CRC (the entire frame must be present in order
for CRC to be calculated), the result of indiscriminate cut-through forwarding is greater
traffic congestion, especially at peak activity. Since collisions and bad packets are more
likely when traffic is heavy, the result of store-and-forward operation is that more
bandwidth is available for good packets when the traffic load is greatest.
To minimize the possibility of dropping frames on congested ports, each
Magnum CSG14 Series Converter Switch dynamically allocates buffer space from 64Kb
memory pool, ensuring that heavily used ports receive very large buffer space for packet
storage. (Many other switches have their packet buffer storage space divided evenly across
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
all ports, resulting in a small, fixed number of packets to be stored per port. When the port
buffer fills up, dropped packets result.) This dynamic buffer allocation provides the
capability for the maximum resources of the Magnum CSG14 Series unit to be applied to
all traffic loads, even when the traffic activity is unbalanced across the ports. Since the
traffic on an operating network is constantly varying in packet density per port and in
aggregate density, the Magnum CSG14 Series Converter Switches are constantly adapting
internally to provide maximum network performance with the least dropped packets.
When the Switch detects that its free buffer queue space is low, the Switch sends
industry standard (full-duplex only) PAUSE packets out to the devices sending packets to
cause “flow control”. This tells the sending devices to temporarily stop sending traffic,
which allows a traffic catch-up to occur without dropping packets. Then, normal packet
buffering and processing resumes. This flow-control sequence occurs in a small fraction of
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
a second and is transparent to an observer. See Section 4.6 for additional details.
Another feature implemented in Magnum CSG14 Series Converter Switches is a
collision-based flow-control mechanism (when operating at half-duplex only). When the
Switch detects that its free buffer queue space is low, the Switch prevents more frames
from entering by forcing a collision signal on all receiving half-duplex ports in order to stop
incoming traffic.
The latency (the time the frame spends in the Switch before it is sent along or
forwarded to its destination) of the CSG14 Series Converter Switches varies with the port-
speed types. The length of the frame is a variable as it is with all store-and-forward
switches. For 10 Mb-to-10 Mb or 10 Mb-to-100Mb or 100Mb-to-10 Mb forwarding, the
latency is 15 microseconds plus the packet time at 10 Mb. For 100Mb-to-100Mb
forwarding, the latency is 5 microseconds plus the packet time at 100Mb.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
2.4 Features and Benefits
„
„
„
Full 1000Mb, 100Mb or 10 Mb switching services for high performance
Ethernet LANs
Magnum CSG14 Series Switches provide Fast Ethernet switching on all
ports. They perform high-speed filter/forward operations on the traffic,
giving each port’s segment a full 1000Mb, 100Mb or 10 Mb of bandwidth.
Reduces Network Costs and provide economical solution
Magnum CSG14 Series Switches offer the ideal solution to efficiently and
inexpensively connect a Twisted Pair and fiber network with 10Mb, 100Mb
or 1000Mb and help to expand the Ethernet network in a very convenient
and economical way.
Choice of 10, 100 or 1000Mb Fiber option, more efficient than media
converter
Designed as a multi-purpose media converter and Switch, the 10, 100 or
1000Mb fiber port allows the user to convert the media from copper to fiber
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
and the other RJ-45 port can be used as diagnostic port or for more
connectivity.
„
Installation is “Plug and Play”, operation is transparent to software
The Magnum CSG14 Series Switches operate as hardware switches, only
forwarding those packets from each domain that are needed on the other
domains. Internal address tables are self-learning, enabling users to change
port connections or 10/100/1000 domains without affecting operations.
„
„
Two sets of LEDs for viewing status from any angle.
Each CSG14 Series Converter Switch is equipped with two sets (front and
top) of LEDs to provide status information when viewed at almost any angle
or mounting arrangement whether rack (MC14- Tray) or wall-mounted.
Rugged metal case, Industrial grade
CSG14 Series have a robust design and are packaged in a rugged sheet metal
enclosure to ensure high reliability and durability even when placed in
industrial or outdoor applications.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
„
Qualified to use for temperature un-controlled “outdoor” application
The Magnum CSG14P Premium rated versions of Converter Switches
have an ambient temperature rating between –40C to +75C for DC models and
qualify for temperature un-controlled “outdoor” application.
„
Efficient Compact design, for all purpose convenient mounting
Featuring a compact steel case with an external AC and internal DC power
supply, Magnum CSG14 Series of Converter Switches can be installed in small
spaces in cabinets, on table tops, in racks, wall or DIN rail mounted and in trays
such as the Magnum MC14-TRAY.
„
MDIX ports to eliminate cross-over cable while cascading
All the Magnum CSG14 Series Switches are featured with MDIX (auto-cross),
which easily allow cascading with other Switch Hubs or media converters,
without using the cross-over cable.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
2.5 Applications for CSG14 Series Converter Switches
Enriched with the two tier “O-R” hardness rating flavors (Orange –“Hardened”, Red-
“Premium rated (outdoor)”), the multifunctional, multi-media and multi-environmental,
Magnum CSG14 Series Converter Switches fit very well in almost any environment
enabling users to scale their networks quickly and cost effectively. The edge-of-the-
network connectivity solutions offered by Magnum Converter Switches are focused on
providing easier, more economical and ultra-reliable industrial application products. The
compactly designed Magnum CSG14 Series act as very useful tools in the modern life of
fast expanding network requirements. The Triple-Speed and Dual-media functions support
a mixed environment of 10 Mbps, 100Mbps and 1000Mbps users with copper and fiber
media. The up-link choice of 10, 100 or 1000Mb fiber on Port# 1 enables easy expansion
for the on-going demand of Ethernet networks. The 10/100/1000Mbps auto-negotiating
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
copper ports together with the 10, 100 or 1000Mbps fiber port choices and the availability
the industry standard fiber connectors, enable easy interfacing with existing cable plant and
equipment. The Magnum CSG14Ps fit very well in high temperature locations experiencing
a need to scale the LAN quickly and cost effectively. The CSG14Ps provide a very
economical high bandwidth solution at each cable user access point of copper, and also
easily solve long distance requirements. The ruggedness of the CSG14P’s steel case and
the high reliability of the design compliment the temperature-controlled packaging to
provide an exceptional Ethernet product.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
Example 1: Indoor Office CSG14
Magnum 6K25
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
In this example, the indoor office location is a Data Mining function with an ongoing
demand to grow the network. This need can be easily met using the economical Magnum
CSG14 Converter Switch. Additional functionality includes the ability to transfer data
across large distances with multi- or single–mode fiber while securing the LAN from EMI
and wire-tapping.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
Example 2: CSG14H
Magnum 6K25
WW .Gar rettCom.Com
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
In this application, where in expanding an industrial network environment, the new PLC
units are deployed on an existing network and each needs one (or two for redundancy)
Ethernet ports to carry status and control data to the control center the hardened version of
Magnum CSG14H is typically used. . The Fiber port on the converter switches is ideal for
secure data communications over long distances that may be encountered in this edge of
network application. Built with high-grade components, efficient cooling techniques and
having no openings for dirt to enter, the CSG14 Series Converter Switches provide the very
effective solution for this need.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
Example 3: CSG14P
Magnum 6K25
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
In this example, the Magnum CSG14P Premium Converter Switches are deployed to serve
as a secure corporate or transportation surveillance system. CCTV cameras may be spread
out over many miles in temperature un-controlled locations and with pan, tilt and zoom
(PTZ) controlled through an Ethernet copper port .The premium Converter Switches are
ideally suited to providing copper to fiber media conversion for secure long distance (2-
70km) communication while being installed in temperature un-controlled cabinets and
allowing a full range of AC and DC power options. The second copper port at the remote
location provides access for other Ethernet equipment such as motion detectors or will act
as a test port for maintenance personnel with up-link for access to a central LAN and
central file servers.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
3.0
INSTALLATION
This section describes the installation of the Magnum CSG14 Series Converter
Switches, including location; mountings and power supply options and media connection.
3.1 Locating the Converter Switch Unit
All the CSG14 Series Switches operate in
transparent half-and full-duplex mode. The
store and forward switch easily takes care of
network traffic and can be used as a useful,
economical tool to expand an existing network.
Secure attachment of
clips for panel -
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
The compact and lightweight design of the Magnum CSG14 Series allows it to be
easily installed in almost any location. A Velcro strip may be used for mounting the unit
on a vertical surface such as a wall or cabinet, or for securing the unit on a table-top or
shelf. Alternatively, metal mounting clips and screws are included for a rugged and secure
mounting in any orientation.
Installation of the Magnum CSG14 Series Converter Switches is a simple procedure.
The installation location is dependent upon the physical layout of the Ethernet network and
associated cabling. Make sure the unit is installed in a location that is easily accessible to
an AC power outlet or the appropriate DC source and where cooling is not inhibited. The
green Power (PWR) LED must turn ON when power is applied.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
3.2 MC14-TRAY for Rack Mounting of CSG14 Series Switches
For 19” rack-mounting
of Magnum CSG14 Series
Converter Switches, a rack-
mount tray is available, the
MC14-TRAY. The Converter
Switches are mounted with the
DC power jack in the back, with
the fiber and the RJ-45
connectors in the front. Any mix
of the Converter Switches and/or
Media Converters may be placed on a tray, up to a maximum of 16 units. (The mounting
spaces of the MC14-TRAY are specific to the Magnum products and will not permit other
models to be properly mounted).
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
In a typical installation, the MC14-TRAY, 19” rack-mount tray will hold a few (three to
eight) CSG14 Series Converter Switches, with their power supplies plugged into power
strips (not included) in the rear area of the tray. Metal mounting screws in the bottom-front
hold the Converter Switches firmly in place. The beveled-top edge of the units permits the
LEDs of each unit to be viewed for operational status, even when the units are very close
together.
3.3 MC14-TR+PS9 and MC14-TR+PS9X2 for Rack Mounting Media Converters
The MC14-TR+ PS9 and MC14-TR+PS9X2 are other options for rack mounting the mix of
Magnum 10Mbps, 100Mbps and 1000Mbps Converter Switches and Media Converters
together in a 19” rack-mount tray. These models come with built-in common universal AC
power supply rated at 55 watts at 50°C ambient, 9 VDC regulated output, and supporting
up to 10 Switches for MC14-TR+PS9 and 16 units CSG14 Series for MC14-TR+PS9X2.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
The MC14-TR+PS9X2 Model has two groups of eight units per power supply. The power
supplies have auto-ranging AC input for use worldwide.
The side-view below is an example of
an installation of the model MC14-
TR+PS9, 19” rack-mount tray, holding
a few CSG14, FT14 and 14E Media
Converters, each with their power input
plugged into the built-in common AC
power supply in the rear area of the
tray. (PS units that come with the MC’s
are not used).
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
Metal mounting screws in the bottom-front hold each of the media converters
securing them in the tray and enabling separate removal for service. The dual LEDs permit
viewing of Switch status from any angle.
3.4 DIN-Rail mounting option
The Magnum CSG14HR and
CSG14PR Converter Switches, designed for use
in “Factory Floor” Industrial Ethernet
environments, are also available for DIN-Rail
mounting in an enclosure having DIN Rails.
A Magnum CSG14H is shown
alongside the DIN-Rail-MC2 bracket
The metal DIN-Rail mounting hardware is optional and needs to be ordered as a
separate item, e.g. Model #DIN-RAIL-MC2.
It comes with four screws to attach the bracket to the MC unit. The rail clip is
spring-loaded with a pull-up latch at the top for easy “snap-on” attachment and removal.
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
The Magnum CSG14 models with “HR” have 24VDC power, and have the DIN-
Rail-MC2 bracket included and assembled with the MC unit at the factory.
3.5 Power Requirements, Power Supply Types for CSG14 Series Switches
Magnum CSG14 Series Switches are power-efficient and can work with an
external AC power supply. Magnum CSG14 Series require a nominal 12VDC input
version. The extended temperature (H and P) versions are used for heavy-duty industrial
applications.
The 12V DC power input has a plug of 2.5mm, center +ve , with 6 ft. cord. All the AC
power supply info detail is provided in Technical Specifications Section 1.1.
The CSG14 Series are designed to be used with UL listed Class II power
supplies. The CSG14H and CSG14P converter switches provide reliable operation,
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CSG14 Series Gigabit Converter Switch
Installation and User Guide (05/08)
withstand higher temperature environments, and provide the DC power choices to the user
to deploy in uncontrolled temperature environments.
12VDC
24VDC
-48VDC
The Direct DC (Internal) 12V DC (8 – 15V DC) has a built-in terminal block for +, -,
ground. The 9V DC jack is also present. Detail information about the 12 VDC, the 24V DC
and the –48V DC is provided in the Technical Specifications Section 1.1.
The various models of DC power type and extended ambient temperature power supplies
are numerous and your choice needs to be called out on your order.
Note: When connected to a -48 V centralized dc source these products are to be installed
only in Restricted Access Areas (dedicated equipment rooms, electrical closets or the like).
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3.6 Powering the CSG14H and CSG14P (DC internal) with 12V, 24V or –48VDC
power input
Each Magnum CSG14H/CSG14P-
Series is reliably equipped with an internal DC
power supply, and has built-in screw terminals
for secure attachment of the power leads. Three
models support a range of power input types.
The three model choices are for use with
12VDC, 24VDC or -48VDC power. DC power
input may be chosen for high-availability.
The extended temperature capability of the DC-powered CSG14P’s can go
temperature uncontrolled environments, rated at –40`C to +75`C. If indoors, the DC jack is
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also present and optionally can be used with an external AC power supply.
DC Power Terminals: “+”, “-”, gnd
GND: Terminal for “earth” or ground wire connection to the CSG14H chassis
Input Voltage:
8 - 15V DC (12V DC)
18 – 36V DC (24V DC)
36 – 60V DC (-48V DC)
0.8 amp.(12V DC)
Input current:
0.4 amp max.(24V DC)
0.2 amp max.(-48V DC)
Power Consumption: 4 watts typical, 5 watts max.
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3.7 CSG14H and P Series, DC-powered, -48VDC, 24VDC and 12VDC Installation
This section describes the proper connection of the -48VDC leads (or 24VDC,
12VDC leads) to the DC power terminal block on
the Magnum CSG14H hardened media converter
(as shown in Figure). The DC terminal block on
the Magnum CSG14H is located on the left side of
the unit and is equipped with three (3) screw-down
lead posts. The power terminals are identified as
positive (+) and negative (-), and they are floating
inside the unit so that the user if desired may
ground either of the terminals. The chassis is “earth” or ground (GND).
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The connection procedure is straightforward. Simply insert the DC leads to the
CSG14H’s power terminals, positive (+) and negative (-) screws. The use of Ground
(GND) optional; it connects to the CSG14H chassis. Ensure that each lead is securely
tightened from the top, as shown here.
NOTE: Always use a voltmeter to measure the voltage of the incoming power supply
and figure out the +ve potential lead or -ve potential lead. The more +ve potential lead
will connect to the post-labeled “+ve” and the rest to the “-ve”.
The GND can be hooked up at the last.
When power is applied, the green PWR LED will illuminate.
3.8 Connecting Ethernet Media
The Magnum CSG14 Series Converter Switch can be connected to two media
types i.e. fiber and copper (RJ-45) types, run at 1000BASE-T, 100BASE-TX, 10BASE-T
and 1000BASE-SX/LX/ZX, 100BASE-FX, or 10BASE-FL. CAT 5E cables should be
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used when making 1000BASE-T connections. When the ports are used as 10BASE-T ports,
CAT 3 may be used. In either case, the maximum distance for unshielded twisted pair
cabling is 100 meters (328 ft). For fiber port 10BASE-FL, 100BASE-FX or 1000BASE-SX
multi-mode, 50/125 or 62.5/125 microns cabling can be used, whereas for single-mode,
9/125 microns cabling should be used. Fiber cabling supports much longer cable distance
and higher bandwidths as compared to copper wiring.
Media
IEEE Standard
10BASE-T
Connector
RJ-45
RJ-45
RJ-45
SC
Twisted Pair (CAT 3 or 5)
Twisted Pair (CAT 5)
Twisted pair (CAT5E or Higher)
Fiber (Multi-mode)
100BASE-TX
1000BASE-T
10BASE-FL
Fiber (Multi-mode)
100BASE-FX
100BASE-FX
1000BASE-SX
1000BASE-LX/ZX
SC
Fiber (Single-mode)
SC, LC
SC, LC
LC
Fiber (Multi-mode, Single-mode)
Fiber (Single-mode)
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NOTE : It is recommended that high quality CAT. 5E cables (which work for 10Mbps,
100Mbps and 1000Mbps) be used whenever possible in order to provide
flexibility in a mixed-speed network, since P80-series switch ports are auto-
sensing for either 10,100 or 1000Mbps. Note that the auto-cross function does
not operate, if the port is fixed or not supporting auto-negotiation.
3.8.1 Connecting Twisted Pair (RJ-45, CAT 3 or CAT 5, Unshielded or
Shielded)
The following procedure describes how to connect a 10BASE-T, 100BASE-TX
or 1000BASE-T twisted pair segment to the RJ-45 port. The procedure is the same for both
unshielded and shielded twisted pair cables.
1. Using standard twisted pair media, insert either end of the cable with a RJ-45 plug
into the RJ-45 connector of the port. Note that, even though the connector is shielded,
either unshielded or shielded cables and wiring may be used.
2. Connect the other end of the cable to the corresponding device.
3. Use the LINK LED to ensure proper connectivity by noting that the LED will be
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illuminated when the unit is powered and proper connection is established. If this
does not help, ensure that the cable is connected properly and that the device on the
other end is powered and is not defective.
4. For Port # 1 or 1SW, if the LINK LED is not illuminated, move the switch which
has a cross-over or up-link for linking to another hub or Switch.
3.8.2
Connecting Fiber Optic LC-type, “Small Form factor (SFF)”
The following procedure applies to installations using LC-type fiber connectors,
i.e., using LC single-mode. While connecting fiber media to LC connectors,
simply snap on the two square male connectors into the LC female jacks of the
Fiber connector until it clicks and secures.
3.8.3
Connecting Fiber Optic SC-type, "Snap-In"
The following procedure applies to installations using SC-type fiber connectors,
i.e., using multi-mode SC. While connecting fiber media to SC connectors,
simply snap on the two square male connectors into the SC female jacks of the
Fiber connector until it clicks and secures.
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3.8.4 Connecting Single-Mode Fiber Optic
When using single-mode fiber cable, be sure to use single-mode fiber port
connectors. Single-mode fiber cable has a smaller diameter than multi-mode
fiber cable (9/125 microns for single-mode, 50/125 or 62.5/125 microns for
multi-mode where xx/xx are the diameters of the core and the core plus the
cladding respectively). Single-mode fiber allows full bandwidth at longer
distances, about 70km with the single-mode LC.
The same procedures as for single-mode fiber apply to multi-mode fiber
connectors. Follow the steps listed in Section 3.8.3 above.
3.8.5
Power Budget Calculations for CSG14 Series, Fiber Media
Receiver Sensitivity and Transmitter Power are the parameters necessary to
compute the power budget. To calculate the power budget of different fiber media
installations using Magnum products, the following equations should be used:
OPB (Optical Power Budget) = PT(min) - PR(min)
where PT = Transmitter Output Power, and PR = Receiver Sensitivity
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Worst case OPB = OPB - 1dB(for LED aging) - 1dB(for insertion loss)
Worst case distance = {Worst case OPB, in dB} / [Cable Loss, in dB/Km]
where the “Cable Loss” for 62.5/125 and 50/125μm (m.m.) is 2.8 dB/km,
and the “Cable Loss” for 100/140 (Multi-mode) is 3.3 dB/km,
and the “Cable Loss” for 9/125 (Single-mode) is 0.5 dB/km
The following data has been collected from component manufacturer’s (HP’s, and
Siemens’) web sites and catalogs to provide guidance to network designers and installers
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Fiber
Port
Module
Speed,
Std.
Std. kmWavel Cable X’mitr R’cvr Worst Worst* typical typical*
fdx ength Size Output Sens. OPB, distance OPB, distance
Mode
(hdx) nm
PT , dB PR ,dB dB Km, fdx
dB Km, fdx
μm
CSG14-
SX
Multi-
mode
62.5/125 -9.5
50/125
-17
5.5
2
12.5
4
1000Mb
SX
850
0.55
Single
-mode
1000Mb
LX
CSG14-
LX10
10
1310 9/125
-9.5
-4.0
-4.0
-3.0
-20 8.5
17
37.5
60
10.5
17.5
17.5
20.5
21
43
Single
-mode
1000Mb
LX
CSG14-
LX25
25
9/125
9/125
9/125
-21
-21
-23
15
15
18
1310
Single
-mode
1000Mb
ZX
CSG14-
ZX40
40
70
70
1550
1550
Single
-mode
1000Mb
ZX
CSG14-
ZX70
90
102
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* Note: The use of either multi-mode or single-mode fiber to operate at 1000Mbps speed
over long distances (i.e., over approx. 400 meters) can be achieved only if the following
factors are both applied:
•
•
The 1000Mb fiber segment must operate in full-duplex (FDX) mode, and
The worst-case OPB of the fiber link must be greater than the fiber cable’s
passive Attenuation.
(Attenuation = Cable loss + LED aging loss + Insertion loss + safety factor)
Connections to NICs which support Auto-Negotiation, RJ-45 ports
The copper ports of Magnum CSG14 Series Converter Switches will function
3.8.6
properly with NICs (Network Interface Cards) which support Auto-Negotiation, and the
Fast Link Pulse (FLP) coding for the 1000BASE-T signaling system. When connecting a
NIC to the CSG14 Series, it may be necessary to reload the NIC drivers on the user device
if the NIC has been communicating with a protocol other than 1000BASE-T (such as
100BASE-TX). When 1000Mb operation is agreed and in use, the Gb LED is illuminated
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steady ON and is OFF, for 10 or 100Mbps traffic.
4.0
OPERATION
4.1 Triple-Speed Functionality, and Switching
The Magnum CSG14 Series Converter Switches provide three switched ports.
The architecture supports a triple speed-switching environment, with standard auto-
negotiation capability.
The switched RJ-45 ports are full- or half-duplex auto-sensing for mode and
speed, and auto cross for plug polarity. (See Section 2.2). When the connected device is 10
Mbps, the CSG14s obey all the rules of 10 Mbps Ethernet configurations. The 10 Mbps
users can “communicate” with 100Mbps users as well as other 10 Mbps users through the
switch. Similarly, the 100Mbps traffic obeys the rules of 100Mbps Ethernet, and can
communicate with 10 Mb and 100Mb users.
Magnum CSG14 Series units are plug-and-play devices. There is no software
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configuring to be done at installation or for maintenance. The only hardware configuration
settings are user options for port #2, to configure it FF/AN. The internal functions of both
are described below.
Switching, Filtering and Forwarding
Each time a packet arrives on one of the switched ports, the decision is taken to
either filter or to forward the packet. Packets whose source and destination addresses on
the same port segment will be filtered, constraining them to one port and relieving the rest
of the network from processing them. A packet whose destination address is on another
port segment will be forwarded to the appropriate port, and will not be sent to the other
ports where it is not needed. Packets needed for maintaining the operation of the network
(such as occasional multi-cast packets) are forwarded to all ports. The Magnum CSG14
Series Converter Switches operate in the store-and-forward switching mode, which
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eliminates bad packets and enables peak performance to be achieved when there is heavy
traffic on the network.
Switching, Address Learning
The Magnum CSG14 Series units have address table capacity of 1K node
addresses, and are suitable for use in large networks. They are self-learning, so that as
nodes are added or removed or moved from one segment to another, the CSG14 Series
switch automatically keeps up with node locations.
An address-aging algorithm causes least-used addresses to fall out in favor of new
frequently used addresses. To reset the address buffer, cycle power down-and-up.
4.2 Auto-cross (MDIX), Auto-negotiation and Speed-sensing
The RJ-45 ports support auto cross (MDI or MDIX) in the auto-negotiation
mode according to the IEEE 802.3z standard. No crossover cables are needed when
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connecting the CSG14’s to other unmanaged switches, legacy hubs, managed switches,
media-converters etc. Please note that there can be conditions with managed switches
where the switch manager fixes the port settings via software, and the result of the auto-
negotiation is changed in the managed switch by the manager commands. In such cases,
the 10/100/1000 speed or the F/H mode may be affected, but auto-cross in the CSG14
Switches will still work. The auto cross function cannot be disabled.
When an RJ-45 cable connection is made, and each time LINK is enabled,
auto-negotiation takes place (except for legacy products, which do not have auto-
negotiation and which go to the default state accordingly). The Magnum Switch
advertises its capability for 10, 100 or 1000Mbps speed and F/H duplex mode, and the
device at the other end of the cable should similarly advertise / respond. Both sides will
agree to the speed and mode to be used per the IEEE 802.3z standard. Depending upon
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the devices connected, this will result in agreement to operate at 10Mbps, 100Mbps or
1000Mbps speed, and full- or half-duplex mode.
4.3 Dual LEDs, Front-panel and side-panel
LED
Description
PWR
Illuminates GREEN to indicate power applied.
LK/ ACT
Steady ON for LINK w/no traffic, blinking for activity per port. LINK
will turn off in the event connectivity is lost between the ends of the twisted pair
segment or a loss of power occurs in the unit or remote device. The Link ports are
also represented by LA1, LA2, and LA3. (Steady On or steady Off indicates no
Receive Activity).
Gb
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5.0
TROUBLESHOOTING
All Magnum Ethernet products are designed to provide reliability and
consistently high performance in all network environments. The installation of Magnum
CSG14 Series 10/100/1000 Mb/s Switches is a straightforward procedure (see
INSTALLATION, Section 3.0); the operation is also straightforward and is discussed in
Section 4.
Should problems develop during installation or operation, this section is intended
to help locate, identify and correct these types of problems. Please follow the suggestions
listed below prior to contacting your supplier. However, if you are unsure of the
procedures described in this section or if the Magnum CSG14 Series 10/100/1000 Mb/s
Switch is not performing as expected, do not attempt to repair the unit; instead contact your
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supplier for assistance or contact GarrettCom Customer Support.
5.1 Before Calling for Assistance
1.
2.
3.
If difficulty is encountered when installing or operating the unit, refer back
to the Installation Section of the applicable chapter of this manual. Also
check to make sure that the various components of the network are
interoperable.
Check the cables and connectors to ensure that they have been properly
connected and the cables/wires have not been crimped or in some way
impaired during installation. (About 90% of network downtime can be
attributed to wiring and connector problems.)
Make sure that an AC power cord is properly attached to each Magnum
CSG14 Series unit. Be certain that the AC power cord is plugged
into a functioning electrical outlet. Use the PWR LEDs to verify each unit is
receiving power.
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4.
If the problem is isolated to a network device other than the Magnum
CSG14 Series 10/100/1000 Mb/s switch product, it is recommended that
the problem device is replaced with a known good device. Verify whether or
not the problem is corrected. If not, go to Step 5 below. If the problem is
corrected, the Magnum CSG14 Series Switch and its associated
cables are functioning properly.
5.
If the problem continues after completing Step 4 above, contact your supplier
of the Magnum CSG14 Series 10/100/1000 Mb/s Switch unit or if
unknown, contact GarrettCom, Inc by fax, phone or email
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5.2 When Calling for Assistance
Please be prepared to provide the following information.
1.
A complete description of the problem, including the following points:
a. The nature and duration of the problem;
b. Situations when the problem occurs;
c. The components involved in the problem;
d. Any particular application that, when used, appears to create the problem;
2.
3.
An accurate list of GarrettCom product model(s)involved, with serial number(s).
Include the date(s) that you purchased the products from your supplier.
It is useful to include other network equipment models and related hardware,
including convenient computers, workstations, terminals and printers; plus, the
various network media types being used.
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4.
A record of changes that have been made to your network configuration prior
to the occurrence of the problem. Any changes to system administration
procedures should all be noted in this record.
5.3 Return Material Authorization (RMA) Procedure
All returns for repair must be accompanied by a Return Material Authorization
(RMA) number. To obtain an RMA number, please use this URL -
https://rma.garrettcom.com/rma/rma_request_noaccount.php to fill out the
form. Please have the following information readily available:
Name and phone number of your contact person.
Name of your company / institution
Your shipping address
Product name
Serial Number (or Invoice Number)
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Packing List Number (or Sales Order Number)
Date of installation
Failure symptoms, including a full description of the problem.
GarrettCom will carefully test and evaluate all returned products, will repair
products that are under warranty at no charge, and will return the warranty-
repaired units to the sender with shipping charges prepaid (see Warranty
Information, Appendix A, for complete details). However, if GarrettCom cannot
duplicate the problem or condition causing the return, the unit will be returned as:
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No Problem Found.
GarrettCom reserves the right to charge for the testing of non-defective units
under warranty. Testing and repair of product that is not under warranty will result in a
customer (user) charge.
5.4 Shipping and Packaging Information
Should you need to ship the unit back to GarrettCom, please follow these instructions:
1. Package the unit carefully. It is recommended that you use the original
container if available. Units should be wrapped in a "bubble-wrap" plastic sheet
or bag for shipping protection. (You may retain all connectors and this
Installation Guide.)
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CAUTION: Do not pack the unit in Styrofoam "popcorn" type packing material.
This material may cause electro-static shock damage to the unit.
2. Clearly mark the Return Material Authorization (RMA) number on the
outside of the shipping container.
3. GarrettCom is not responsible for your return shipping charges.
4. Ship the package to:
GarrettCom, Inc.
47823 Westinghouse Drive
Fremont, CA 94539
Attn.: Customer Service
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APPENDIX A: WARRANTY INFORMATION
GarrettCom, Inc. warrants its products to be free from defects in materials and
workmanship for a period of three (3) years from the date of shipment by GarrettCom.
During this warranty period, GarrettCom will repair or, at its option, replace components in
the products that prove to be defective at no charge other than shipping and handling,
provided that the product is returned pre-paid to GarrettCom.
This warranty will not be effective if, in the opinion of GarrettCom, GarrettCom
has damaged by misuse, misapplication, or as a result of service or modification other than
the product. GarrettCom reserves the right to make a charge for handling and inspecting
any product returned for warranty repair which turns out not to be faulty.
Please complete the warranty card as this acts as a product registration, and mail
it to GarrettCom within two weeks of your purchase.
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