GN Netcom Computer Drive GN8110 User Manual

GN 8110 USB  
User Guide  
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GN 8110 USB Set Up  
System Requirements  
Connect the GN 8110 USB to your  
Computer - Windows 98 SE and 2000  
The GN8110-USB requires the following operating systems:  
• Windows 98 SE (Second Edition)  
• Windows 2000  
Turn on your computer and let it complete the boot-up process.  
Make sure that you are not running any applications.  
• Windows ME (Millennium Edition)  
• Macintosh OS 9.0.4 or greater.  
You must have an available USB port. The GN8110-USB does  
not work with earlier releases of these operating systems.  
Plug the USB connector  
from the GN8110-USB into any  
available USB port on the computer. Your headset does not need  
to be plugged in at this time. The first time Windows detects that  
the device is connected, it recognizes that there is new hardware  
required and automatically launches the Add New Hardware  
Wizard.  
For the latest information on compatibility and use of this  
product, go to the GN Netcom USB informational site at  
The Add New Hardware Wizard will launch three (3) times,  
installing the following drivers:  
General  
For Windows ME or Macintosh OS 9.0.4: You do not need to  
• USB Composite Device (INF\USB\INF)  
install any software. Simply plug the USB connector  
any USB port on the computer.  
into  
• USB Human Interface Device (INF\HIDDEV.INF)  
• USB Audio Device (INF\WDMA_USB.INF)  
For Windows 98 SE and Windows 2000: To use the GN8110-  
USB the first time, you need to install the USB drivers necessary  
for the computer to recognize the device.  
These drivers are typically pre-loaded in Windows. No additional  
software is needed. If you upgraded your system to Windows 98  
SE or Windows ME, you may need to use the upgrade disk during  
this installation.  
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Add New Hardware Wizard - USB Composite Device  
1. The Add New  
Hardware Wizard  
indicates that it has  
found the new USB  
Composite Device.  
Click Next.  
3. Windows now  
searches for new  
drivers in a specific  
location. Uncheck  
all the boxes. Click  
Next.  
2. The Wizard  
prompts you to  
search for the best  
driver for your  
device or select the  
driver you want  
from a displayed  
list. Select Search  
for the best driver  
for your device.  
Click Next.  
4. The Wizard  
indicates that it is  
ready to install the  
best driver for this  
device. Click Next  
to install the driver.  
5. Click Finish when the Wizard is complete.  
Add New Hardware Wizard - Human Interface Device  
6. Next, the Wizard  
automatically  
8. Windows now  
searches for new  
drivers in a specific  
location. Uncheck  
all the boxes. Click  
Next.  
installs the USB  
Human Interface  
Device. The Add  
New Hardware  
Wizard indicates  
that it has found the  
USB Human  
Interface Device.  
Click Next.  
7. The Wizard  
prompts you to  
search for the best  
driver for your  
device or select the  
driver you want  
from a displayed  
list. Select Search  
for the best driver  
for your device.  
Click Next.  
9. The Wizard indi-  
cates that it is ready  
to install the best  
driver for this device.  
Click Next to install  
the driver.  
10. Click Finish when the Wizard is complete.  
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Add New Hardware Wizard - USB Audio Device  
11. Next, the  
13. Windows  
Wizard automatical-  
ly installs the USB  
Audio Device. The  
Add New  
searches for new  
drivers in a specific  
location. Uncheck  
all the boxes.  
Hardware Wizard  
indicates that it has  
found the USB  
Audio Device.  
Click Next.  
Click Next.  
12. The Wizard  
prompts you to  
search for the best  
driver for your  
device or select the  
driver you want  
from a list. Select  
Search for the best  
driver for your  
device.  
14. The Wizard  
indicates that it is  
ready to install the  
best driver for this  
device. Click Next  
to install the driver.  
Click Next.  
15. Click Finish when the Wizard is complete.  
If the Wizard Cannot Locate the Driver  
Headsets  
16. If the Add New Hardware Wizard cannot locate the driver,  
insert your Windows Operating System CD-ROM into the CD-  
The GN8110-USB is designed to work with GN Netcom profes-  
sional headsets equipped with a Quick Disconnect (QD) which  
ROM drive. Once inserted, press Back, and check the box for your mates to the Quick Disconnect jack on the device. Disconnecting  
CD-ROM drive (usually D). Click Next. Click Finish when the  
Wizard is complete.  
at the Quick Disconnect allows you to walk away from your  
computer without removing your headset.  
If the Wizard still does not locate the driver, go to the GN Netcom Before using your headset, join the Quick Disconnect to the  
website at www.gnnetcom.com/usb or contact GN Netcom  
customer service at 1-800-826-4656 for help and additional  
information.  
mating connector on the GN8110-USB as shown.  
Note: Do not unplug the USB connector from the computer while  
an application that uses USB audio is running. This could cause a  
system crash.  
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Special Features  
Testing  
The GN8110-USB has several unique features to deliver superior audio quality. These include:  
17. To test that the speaker volume in your head-  
set is working and set at a comfortable level, click  
once on the speaker icon in the system tray. Click  
on the volume adjustment slider for a system  
sound. Adjust the volume to a level that is com-  
fortable for you. The Multimedia Properties win-  
dow allows you to make advanced adjustments; go  
to the Volume Controls section of this manual.  
20. Click the red  
Record button and  
record a voice file.  
Click the Stop but-  
ton when you are  
done. Replay the  
file by clicking the  
Play button. If you  
hear your voice,  
recording is suc-  
cessful and the  
• Echo cancelation eliminates the distracting repeat effect common to Voice over IP applications (VoIP).  
• Side tone allows you to hear your own voice in the headset speaker. It is part of regular telephone calls, but is not typically a part of  
Internet/PC-based telephony.  
• SmoothStream™ audio correction improves the sound of IP telephony calls by reducing the clicks and pops from lost bits and dropped  
packets.  
Play Stop Record  
18. To test the microphone, use the sound recording utility that  
comes with Windows. Go to Start/Programs/Accessories/  
Entertainment/Sound Recorder.  
These features are preset at the factory to be active. If you need to disable these features, special software is available to help you do so.  
Contact GN Netcom customer support at 1-800-826-4656 or visit the GN Netcom USB informational site at  
microphone is  
working properly.  
19. Position the microphone  
approximately one finger width  
away from your lower lip.  
If you cannot hear your voice, go to the Frequently Asked  
Questions section of this manual.  
Warning! Although GN Netcom professional headsets have built-  
in hearing protection, computers are capable of generating  
extremely loud sound bursts such as modem connections. Always  
check the volume level before putting on the headset.  
1/2"  
(12 mm)  
Frequently Asked Questions  
Volume Controls  
I plugged the GN8110-USB in but the sound is still  
coming through the sound card.  
Why can’t I hear my voice when I record a voice file in  
the Sound Recorder?  
23. Click the Playback  
button in the Audio tab  
to open the Speaker win-  
dow. These controls allow  
you to adjust the volume  
output level for different  
sources independently.  
Most levels are adjusted  
by the Speaker or Wave  
sliders.  
21. The volume for both  
the speaker and microphone  
are controlled by software.  
Go to Start/Settings/  
Control Panel to access the  
Control Panel window.  
Double click on the  
Multimedia icon to bring  
up the Multimedia  
Properties window.  
Go to Start/Settings/Control Panel. Double click on the  
Multimedia icon to bring up the Multimedia Properties win-  
dow. Click on the Audio tab. Under Playback and Recording,  
choose the USB Audio device as the preferred device. Select the  
Use only preferred devices box. Click OK.  
Check that your speaker volume is set properly. Go to  
Start/Settings/Control Panel. Double click on the  
Multimedia icon to bring up the Multimedia Properties win-  
dow. Click on the Audio tab. Click the Playback button to  
open the Speaker window. Be sure that the Speaker Volume  
slider is set at least to the middle and the Mute all box is not  
selected.  
Why can’t I listen to my RealAudio files with the  
GN8110-USB?  
Check that your microphone volume is set properly. Go to  
Start/Settings/Control Panel/Multimedia Properties/  
Audio/Recording to open the Microphone window. Be sure  
that the Microphone Volume slider is set at least to the middle  
of the control.  
USB audio devices do not always work with RealAudio players.  
This is due to the RealAudio software design. You can listen to  
various digital audio files such as MP3 and Wave, through the  
USB using Microsoft’s MPlayer and other players.  
24. Click the Recording button in the  
Audio tab to open the Microphone window.  
Adjust the Volume sliders to the desired  
levels.  
22. The Audio tab in the  
Multimedia Properties  
window lets you adjust the  
Playback or speaker levels  
and the Recording or micro-  
phone levels.  
Record a new voice file. Replay the file. If you can hear your  
voice, recording is successful and the microphone is working  
properly. If you still cannot hear your voice, contact  
GN Netcom customer service at 1-800-826-4656.  
Why can’t I listen to my music CDs through the  
GN8110-USB?  
Standard PC CD players do not support USB audio without  
additional software. Go to the GN Netcom USB website at  
www.gnnetcom.com/usb for an update on the availability of  
this software.  
Note: These controls adjust the volumes,  
however, many other applications contain their own volume  
controls as well. These independent applications may override the  
Windows controls and work independent of the GN8110-USB  
sound controls. Consult your software owners manual if you have  
any questions.  
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Cautionary Notes to Computer Users  
When using any headset with a computer, care should be taken in dry or low humidity environments to protect the user from electrostatic dis-  
charge from the monitor (CRT). Computer monitors can induce a substantial electrostatic charge when turned on or off, or when there is a  
power failure, and the resulting electrostatic discharge can be passed through the headset to ground.  
A user in close proximity to or touching the computer may feel a common “shock” sensation, similar to touching a doorknob after walking across  
a carpet, causing no harm to the user. This discharge is entirely due to the computer monitor; the headset is merely the shortest path to ground.  
To minimize the possibility of electrostatic discharge through the headset, you can:  
• Use a grounded screen in front of the monitor.  
• Use static dissipative wrist straps.  
• Increase the relative humidity in the room to 60% or more.  
• Install static dissipative carpets or floor coverings (anti-static sprays can be helpful).  
• Remove the headset before turning the computer on or off.  
GN Netcom, Inc. headsets meet all OSHA, UL, FCC and CS standards.  
Safety Instructions  
Never try to dismantle the product yourself. None of the internal components can be repaired by users.  
Do not expose the product to rain or other liquids.  
FCC Notice to Users  
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:  
1. This device may not cause harmful interference.  
2. This device must accept any interference received, including interference that may cause undesired operation.  
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses  
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to cor-  
rect the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
IC Notice to Users  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.  
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To Obtain Service  
For customer service and technical support, call GN Netcom, Inc. at 1-800-826-4656.  
If it becomes necessary to send a unit in for repair, it is not necessary to call for a Return Material Authorization (RMA) number, as one will be  
assigned upon receipt of the package at the factory.  
Ship the product in a suitable shipping container, fully insured and with the shipping charges prepaid. Include the following with the product:  
Your name, company name, address and telephone number.  
A description of the problem.  
A copy of the receipt or other proof of purchase (without proof of purchase, your warranty will be defined as beginning on the date of  
manufacture as labeled on the product).  
Or, for out of warranty products:  
A purchase order which authorizes repair.  
In warranty products are warranted for one year from the repair date or for the remainder of the original warranty period, whichever is longer.  
Out of warranty products will be repaired or replaced at the prevailing charge and carry a one year warranty from repair date.  
GN Netcom, Inc. will not assume any responsibility for any loss or damage incurred in shipping. Any repair work on GN Netcom, Inc. products  
by unauthorized third parties voids any existing GN Netcom, Inc. warranty.  
Ship To:  
GN Netcom, Inc.  
77 Northeastern Boulevard  
Nashua, NH 03062  
1-800-826-4656  
Warranty  
GN Netcom, Inc. warrants this product against all defects in material and workmanship for a period of two years from the date of original pur-  
chase. The conditions of this warranty and our responsibilities under this warranty are as follows:  
The warranty is limited to the original purchaser.  
The warranty is void if the serial number, date code label or product label is removed, or if the product has been subject to physical abuse,  
improper installation, modification, or repair by unauthorized third parties.  
The responsibility of GN Netcom, Inc. under this warranty shall be limited to the repair or replacement of the product at the sole discre-  
tion of GN Netcom, Inc.  
Any implied warranty on GN Netcom, Inc. products is limited to two years from the date of purchase on all parts, including the cords and  
connectors. Specifically exempt from warranty are limited-life consumable components subject to normal wear and tear, such as micro-  
phone windscreens, ear cushions, ear tips, decorative finishes, batteries, and other accessories. GN Netcom, Inc. is not liable for any  
incidental or consequential damages arising from the use or misuse of any GN Netcom, Inc. product.  
A copy of your receipt or other proof of purchase is required. Without proof of purchase, your warranty is defined as beginning on the date  
of manufacture as labeled on the product.  
This warranty gives you specific legal rights and you may have other rights which vary from state to state.  
Unless otherwise instructed in the User Guide, the user may not, under any circumstances, attempt any service, adjustments or repairs on this  
unit, whether in or out of warranty. It must be returned to the factory or authorized service agency for all such work.  
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54-0137A  
Printed in China  
January 2001  
77 Northeastern Blvd. • Nashua, NH 03062 USA  
1-800-826-4656 • www.gnnetcom.com  
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