GE Appliances
Safety Information
Important Safety Information . .3
Owner’s Manual
WBSE2090
WBXE2070
WCSE3100
WCSE4230
WJSE3110
WWSE3160
EWA2000
Operating Instructions
Control Panels . . . . . . . . . . . .4–5
Control Settings . . . . . . . . . . . . .6
Features . . . . . . . . . . . . . . . . . . . . .7
Loading and Using
the Washer . . . . . . . . . . . . . . . .8, 9
Troubleshooting Tips
Before You Call
For Service . . . . . . . . . . . . . .10–12
Customer Service
Product Registration . . . . .13, 14
Warranty . . . . . . . . . . . . . . . . . . .15
Service Telephone
Numbers . . . . . . . . . . .Back Cover
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175D1807P311 49-90045 02-00 JR
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
SafeyIructions
For your safety, the information in this manual must be followed to minimize the risk of fire
WARNING!
or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
WATER HEATER SAFETY
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks
or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on
all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance
which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape.
Since the gas is flammable, do not smoke or use an open flame or appliance during this process.
PROPER INSTALLATION
OpeagIructions
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions sheet, you can receive one by calling, toll-free, the GE Answer Center®,
800.626.2000.
■ Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather.
■ Properly ground washer to conform with all governing
codes and ordinances. Follow details in Installation
Instructions.
YOUR LAUNDRY AREA
■ Keep the area underneath and around your
appliances free of combustible materials such as
lint, paper, rags, chemicals, etc.
■ Close supervision is necessary if this appliance is used
by or near children. Do not allow children to play on,
with, or inside this or any other appliance.
WHEN USING THE WASHER
■ Never reach into washer while it is moving. Wait
until the machine has completely stopped before
opening the lid.
■
The laundry process can reduce the flame retardancy
of fabrics. To avoid such a result, carefully follow the
garment manufacturer’s wash and care instructions.
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Use this
■ Do not mix chlorine bleach with ammonia or acids
such as vinegar and/or rust remover. Mixing
different chemicals can produce a toxic gas which
may cause death.
■ To minimize the possibility of electric shock, unplug
this appliance from the power supply or disconnect
the washer at the household distribution panel by
removing the fuse or switching off the circuit breaker
before attempting any maintenance or cleaning.
NOTE: Pressing PAUSE does NOT disconnect the
appliance from the power supply.
appliance
only for its
intended
purpose as
described in
this Owner’s
Manual.
■ Do not wash or dry articles that have been cleaned in,
washed in, soaked in, or spotted with combustible or
explosive substances (such as wax, oil, paint, gasoline,
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degreasers, dry-cleaning solvents, kerosene, etc.) which ■ Never attempt to operate this appliance if it is damaged,
may ignite or explode. Do not add these substances to
the wash water. Do not use or place these substances
around your washer or dryer during operation.
malfunctioning, partially disassembled, or has missing
or broken parts, including a damaged cord or plug.
WHEN NOT IN USE
■ Turn off water faucets to relieve pressure on hoses
and valves and to minimize leakage if a break or
rupture should occur. Check the condition of the
fill hoses; they may need replacement after 5 years.
■ Do not attempt to repair or replace any part of this
appliance unless specifically recommended in this
Owner’s Manual, or in published user-repair
instructions that you understand and have the skills
to carry out.
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■ Before discarding a washer, or removing it from
service, remove the washer lid to prevent children
from hiding inside.
■ Do not tamper with controls.
Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
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About the washer control panel.
SafeyIructions
• Select load size and
other wash options
• Add clothes
• Select wash cycle
• Close lid
• Add detergent
• Push START
Quick Start Guide
• Add diluted fabric
softener
NOTE: When making a selection with any knob, simply point the knob anywhere within the shaded range for that setting.
Model WBSE2090
OpeagIructions
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Model WBXE2070
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Model WCSE3100
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SafeyIructions
Model WCSE4230
Model WJSE3110
Model WWSE3160
Model EWA2000
OpeagIructions
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About the control settings.
Load Size
Loosely load clothes no higher than the top row of holes in the washer tub. The water level should
just cover the clothes.
Custom Care Wash/Spin Speeds (on some models)
The agitator moves clothes around for a cleaner wash; the basket spins later in the cycle to release
water from the load. The Wash/Spin Speed dial sets the speed of both the agitator and the basket.
SafeyIructions
With Normal wash speed, the agitator will move at a high speed for the first few minutes, then it steps
down to a moderate speed. This reduces the wear on your clothing. Use for cottons, denims and play
clothes.
With Gentle wash speed, the agitator moves slower. Use for delicate and knit items.
The Fast spin speed is for durable items.
The Slow spin speed is for delicate items like sweaters and lingerie. When using Slow spin speed,
clothes will be less dry than when using Fast spin speed.
Temperature
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s care
label or instructions when laundering.
Wash Cycle
OpeagIructions
The wash cycle controls the length of the washing process.. The knob can be turned in either direction.
Turning the Cycle Selector knob after starting a cycle will stop the washer and reset the cycle to the new
selection. Press START to begin the new cycle selection.
REMEMBER: When
choosing the cycle, the
Cycle Selector knob can
be pointed anywhere
within the shaded range
for the cycle setting.
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The Cycle Indicator Lights show what stage the washer is in. The wash time is the length of the wash
agitation. The 6 MIN light will remain lit during drain and spin. When the Selector knob is set to a
new cycle the Indicator Lights will flash momentarily, showing what stages the cycle will go through.
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The chart below will help you match the wash cycle setting with your clothing.
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COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.
EASY CARE For wrinkle-free and permanent press items, and knits.
DELICATES For lingerie and special-care fabrics with light soils. Provides periods of agitation and soak during wash
and rinse.
EXTRA HEAVY For heavily soiled and heavy-duty fabrics. This cycle provides a longer agitation.
15 MIN/30 MIN For heavily soiled clothes. Begins with a brief agitation, soaks for a specified period of time, then moves
AUTO SOAK through the rest of the cycle automatically.
START
Press START to begin the cycle. Pressing START again or raising the lid will PAUSE the cycle and
the Cycle indicator light will blink.
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About washer features.
SafeyIructions
2nd Rinse Option (on some models)
When you use extra detergent or bleach to clean heavily soiled clothes, you may want
to use the 2nd Rinse option. It provides a second deep cold rinse.
Signal Off Option (on some models)
Some models have a signal that will sound at the end of the cycle. Use this option
to turn off the signal.
Liquid Bleach Dispenser (on some models)
The dispenser dilutes liquid chlorine bleach before it reaches into your wash load.
1 Check clothing care labels for special instructions.
OpeagIructions
2 Measure liquid bleach carefully, following instructions on the bottle.
■ Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
■ Do not pour powdered bleach into bleach dispenser.
Before starting the washer, pour measured amount of bleach directly into bleach
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dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered
bleach, add it into the wash basket with your detergent.
■ Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover.
Mixing can produce a toxic gas which may cause death.
The Agitator Cap or Fabric Softener Dispenser
The agitator cap fits into the top of the
agitator. If it accidentally comes off, simply
put it back on.
The fabric softener dispenser automatically
releases liquid fabric softener at the proper
time during the cycle.
Never pour fabric softener directly on
clothes. It may stain them.
Add water to dispenser until it reaches
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the maximum fill line.
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Do not stop the washer during the first spin.
This will cause the dispenser to empty too
soon.
To use, follow these steps:
Make sure dispenser is securely
1
2
attached to agitator.
Do not pour anything into the agitator if
the agitator cap or dispenser is removed.
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Use only liquid fabric softener.
Pour into dispenser, using amount
recommended on package.
Cleaning the Fabric Softener Dispenser
1 Remove the dispenser from the top of the agitator.
Separate the dispenser cup from the cover by grasping the top and pushing down on
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the inside of the cup with your fingers. Dispenser cup will pop free from the cover.
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the
following solution:
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■ 1 US gallon (3.8 liters) warm water
■ 1/4 cup (60 ml) heavy duty liquid detergent
■ 1 cup (240 ml) bleach
Separate for cleaning.
If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff
brush; you may roughen the surface of the dispenser.
4
5 Rinse and reassemble dispenser. Place dispenser back on the agitator.
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Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Sorting Wash Loads
Colors
Whites
Lights
Soil
Heavy
Normal
Light
Fabric
Delicates
Lint
Lint Producers
Easy Care
Lint Collectors
SafeyIructions
Darks
Sturdy Cottons
Proper Use of Detergent
Add detergent and start the washer before adding You can use less detergent if you have soft water,
clothes so that the detergent can work effectively.
Using too little or too much detergent is a common
cause of laundry problems.
a smaller load, or a lightly soiled load.
Loading the Washer
OpeagIructions
Load dry items loosely, no higher than the top
row of holes in the washer tub. When loading
wet items make sure you set the load/water
level high enough to allow the items to move
freely. Water level should just cover the clothes.
To add items after washer has started, lift the
lid and submerge additional items next to the
agitator.
■ Do not wrap large items like sheets around
the agitator.
■ Do not wash fabrics containing flammable
materials (waxes, cleaning fluids, etc.).
■ Agitation will not start with the lid up.
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SafeyIructions
Care and Cleaning of the Washer
Wash Basket: Leave the lid open after washing to
Moving and Storage: Ask the service technician to
allow moisture to evaporate. If you want to clean the remove water from drain pump and hoses. Do not
basket use a clean soft cloth dampened with liquid
detergent, then rinse. (Do not use harsh or gritty
cleaners.)
store the washer where it will be exposed to the
weather. Call the GE Answer Center®, 800.626.2000
for information on how to keep the tub stationary
when moving the washer.
Fill Hoses: Hoses connecting washer to faucet should
be replaced every 5 years.
Long Vacations: Be sure water supply is shut off at
faucets. Drain all water from hoses if weather will
be below freezing.
Lint Filter: The lint filter is located under the agitator.
It is self-cleaning and requires no maintenance.
OpeagIructions
Exterior: Immediately wipe off any spills. Wipe with
damp cloth. Try not to hit surface with sharp objects.
Fabric Care Labels
Below are fabric care label “symbols” that affect the clothing you will be laundering.
WASH LABELS
Machine
wash
cycle
Normal
Permanent Press/
wrinkle resistant
Do not wash
Do not wring
Gentle/
delicate
Hand wash
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Water
temperature
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Hot
(50°C/120°F)
Warm
(40°C/105°F)
Cold/cool
(30°C/85°F)
DRY LABELS
Tumble
dry
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Do not dry
(used with
do not wash)
Dry
Normal
Permanent Press/
wrinkle resistant
Gentle/
delicate
Do not tumble dry
Heat
setting
High
Medium
Low
No heat/air
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Special
instructions
Dry flat
Line dry/
hang to dry
In the shade
Drip dry
BLEACH LABELS
Bleach
symbols
Any bleach
(when needed)
Do not bleach
Only non-chlorine bleach
(when needed)
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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
WATER
Too many suds
Possible Causes
What To Do
Type of detergent
• Switch to a lower sudsing detergent brand and follow
instructions on package.
SafeyIructions
Very soft water
• Try less detergent.
Too much detergent
• Measure your detergent carefully. Use less soap if you
have soft water, a smaller load, or a lightly soiled load.
Water leaks
Fill hoses or drain hose is
improperly connected
• Make sure hose connections are tight at faucets and make
sure end of drain hose is correctly inserted in and secured
to drain facility.
Household drain may
be clogged
• Check household plumbing. You may need to call a
plumber.
Constant water pressure
to the fill hoses at the
water source
• Tighten hoses at the faucets and turn the water off after
each use.
• Check condition of the fill hoses; they may need
replacement after 5 years.
Using too much detergent
in washer
• Use less detergent. Use less soap if you have soft water,
a smaller load, or a lightly soiled load.
OpeagIructions
Water temperature
is incorrect
Control is not set properly
• Check water temperature control and adjust.
Water supply is turned off
or improperly connected
• Turn both hot and cold faucets fully on and make sure
hoses are connected to correct faucets.
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Water valve screens are
stopped up
•
Turn off the water source and remove the water connection
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
House water heater is
not set properly
• Make sure house water heater is delivering water
at 120°F.–140°F.(48°C.–60°C.).
Water pumped out
before cycle is
complete
Lid lifted or cycle was put in
pause for over 24 hours
• Reset cycle.
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Water won’t drain
Drain hose is kinked or
improperly connected
• Straighten drain hose and make sure washer is not
sitting on it.
• Top of drain outlet should be less than 8 ft (2.5 m)
above floor.
OPERATION
Possible Causes
What To Do
Washer pauses in cycle
The DELICATES cycle was chosen • This is normal. The DELICATES cycle has a short soak
period.
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SafeyIructions
(con) OPERATION
Possible Causes
What To Do
Wash speed changes
A Normal wash speed was chosen • It is normal for the Normal wash speed to change from
fast to moderate during the wash cycle.
Washer won’t operate
Washer is unplugged
Water supply is turned off
Controls are not set properly
Lid is open
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
• Check controls.
• Close lid.
Circuit breaker/fuse is
tripped/blown
• Check house circuit breakers/fuses. Replace fuses or
reset breaker. Washer should have separate outlet.
Electronics need to be reset
• Unplug washer, wait 2 minutes, plug back in, and press
START.
OpeagIructions
START was not pressed
• Press START.
PERFORMANCE
Clothes too wet
Possible Causes
What To Do
Incorrect spin cycle
selected
• Make sure the spin cycle selected matches the load you
are washing. Some fabrics will feel wetter when rinsed
with cold water.
Colored spots
Incorrect use of fabric
softener
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Pretreat stain and rewash.
Dye transfer
• Sort whites or lightly colored items from dark colors.
Grayed or yellowed
clothes
Not enough detergent
Hard water
• Use more detergent (especially with larger loads).
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• Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough
Washer is overloaded
• Make sure water heater is delivering water at
120°F.–140°F. (48°C.–60°C.).
• Select load size to match clothes load.
Detergent is not
dissolving
• Add detergent as wash basket fills with water before
you load clothes.
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Dye transfer
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on
clothes
Clothes are air or line dried
• If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
Incorrect sorting
• Separate lint producers from lint collectors.
Washing too long
• Wash small loads for a shorter time than larger loads.
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Detergent not dissolving
• Add detergent as wash basket fills with water, before you
load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
Overloading
• Load clothes no higher than the top row of holes in the
washer tub.
• Make sure load size selector matches clothes load size.
Incorrect use of fabric softener
• Check fabric softener package for instructions and follow
directions for using dispenser.
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Before you call for service (cont.)…
(con) PERFORMANCE
Pilling
Possible Causes
What To Do
Result of normal wear on
poly-cotton blends and
fuzzy fabrics
• While this is not caused by the washer, you can slow the
pilling process by washing garments inside out.
Snags, holes, tears, rips Pins, snaps, hooks, sharp
• Fasten snaps, hooks, buttons, and zippers.
or excessive wear
buttons, belt buckles,
zippers, and sharp objects
left in pockets
• Remove loose items like pins, objects in pockets and
sharp buttons.
SafeyIructions
• Turn knits (which snag easily) inside out.
Undiluted chlorine bleach
• Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like hair bleach
or dye, permanent wave
solution
• Rinse items that may have chemicals on them before
washing.
Wrinkling
Improper sorting
• Avoid mixing heavy items (like work clothes) with light
items (like blouses).
• Try a fabric softener.
Overloading or
incorrect water level
• Load your washer so clothes have enough room to
move freely.
Incorrect wash and
dry cycles
• Match Cycle selection to the type of fabric you are
washing (especially for easy care loads).
OpeagIructions
Repeated washing in
water that is too hot
• Wash in warm or cold water.
NOISE
Washer is noisy
Possible Causes
What To Do
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Washer is uneven
• To level the front of the washer, adjust the front leveling
legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4″ (11 cm) and set down.
Washer load is
unbalanced
• Press PAUSE to stop the washer, open the lid and
redistribute the load evenly. Close the lid and press
START.
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Shipping rod is still assembled
in unit
• To remove shipping rod from washer, pull yellow tag and
attached rod from the bottom right hand side of washer.
Washer is sitting too close
to wall (causes knocking
during cycle)
• Pull washer away from the wall; about 4″ (11 cm)
is needed.
OTHER
Possible Causes
What To Do
Labels on the exterior
of the washer will not
peel off cleanly
Occasionally the adhesive
used on the labels does
not release cleanly
• Use a hair dryer set at the lowest heat setting, directing
the air at the label for a short amount of time. This will
release the adhesive easily, without damaging the surface
of the washer.
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™
GE Service Protection Plus
GE, a name recognized worldwide for quality and dependability, offers you
™
Service Protection Plus —comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
Cut here
✁
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
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Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
800 GE CARES
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in the
unlikely event of
a
information, call the
safety modification.
GE Answer Center
800.626.2000.
®
1
2 3
(800-432-2737).
Model Number
Serial Number
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
Cut here
✁
Consumer Product Ownership Registration
Model Number
Serial Number
Mr. ■ Ms. ■ Mrs. ■ Miss ■
First
Name
Last
Name
Street
Address
Apt. #
City
E-mail Address
Zip
Code
State
Date Placed
In Use
Month
Phone
Number
_
_
Day
Year
Occasionally, we may allow selected companies to send you information.
■ Check here if you do not want this information.
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SafeyIructions
GE Washer Warranty
All warranty service provided by our Factory Service Centers or an authorized Customer Care®
technician. For service, call 1-800-GE-CARES.
For The Period Of: We Will Replace:
One Year
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship. During this full
one-year warranty, we will also provide, free of charge, all labor and in-home service to replace the
defective part.
OpeagIructions
Five Years
From the date of the
original purchase
The transmission, suspension rod, spring assembly, washer lid and cover, if any of these parts should
fail due to a defect in materials or workmanship. During this additional four-year limited warranty,
you will be responsible for any labor or in-home service costs.
Ten Years
From the date of the
original purchase
The washer tub, if it should fail due to a defect in materials or workmanship. During this
additional nine-year limited warranty, you will be responsible for any labor or in-home
service costs.
Twenty Years
From the date of the
original purchase
The washer basket, if it should fail due to a defect in materials or workmanship. During this
additional nineteen-year limited warranty, you will be responsible for any labor or in-home
service costs.
What Is Not Covered:
laIructions
■ Service trips to your home to teach you how to use
the product.
■ Replacement of house fuses or resetting of circuit
breakers.
■ Improper installation.
■ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■ Damage to the product caused by accident, fire, floods or
acts of God.
■ Incidental or consequential damage to personal property
caused by possible defects with this appliance.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the
warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or
your state’s Attorney General.
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Warrantor: General Electric Company. Louisville, KY 40225
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Service Telephone Numbers.
GE Answer Center® 800-626-2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
SafeyIructions
In-Home Repair Service 800-432-2737
Expert GE repair service is only a phone call away.
Special Needs Service 800-626-2000
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility. Call 800-TDD-GEAC (800-833-4322).
Service Contracts 800-626-2224
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
OpeagIructions
Parts and Accessories 800-626-2002
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Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
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Service Satisfaction
If you are not satisfied with the service you receive from GE:
First, contact the people who serviced your appliance.
Next, if you are still not pleased, write all the details—including your phone number—to:
Manager, Customer Relations, GE Appliances, Appliance Park, Louisville, KY 40225.
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Printed in Louisville, KY
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