2-9451
Four-Line Business Phone w ith Intercom
User’s Guide
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CONTROLS AND FEATURES
12
10
8
11
6
9
7
4
1
5
2
5
2
3
6
7
8
13
9
10
14
11
15
12
16
13
1
STORE IN
TIMER
TIME SET
MEMO
REVIEW
LOWER
14
PAGE
BUSY REDIAL
PRIVACY
FLASH
PAUSE
TRANSFER
CONF CALL
15
1
4
ABC
JKL
2
DEF
3
LINE
LINE
4
3
GHI
5
8
MNO
6
LINE
LINE
2
1
PQRS7
TUV
WXYZ
9
VOLUME
TONE*
MUTE
OPER0
#
16
INTERCOM
HEADSET
SPEAKERPHONE
HOLD
23 21 19
17
25
29 27
28 26 24 22 20 18
1. Speaker
9. TIME SET button
10. MEMO button
11. REVIEW button
12. LOWER button
13. Index cover
16. LINE buttons
22. MUTE button
2. Handset hook
3. PAGE button
4. Index lock
17. INTERCOM button 23. PAUSE button
18. HOLD button
24. Key pad buttons
19. CONF CALL
button
25. HEADSET button
26. FLASH button
5. Mem ory buttons
6. STORE IN button
7. TIMER button
8. Display
20. SPEAKER PHONE
button
14. Index card
27. VOLUME buttons
28. PRIVACY button
15. PROGRAM
button
21. TRANSFER
button
29. BUSY/ REDIAL
button
ii
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CONTROLS AND FEATURES
35
36
31
33
30
32
34
37
REDIAL
LINE
EXT.
NUMBER
TONE
DATA PORT
3
1234
38
40
42
43
41
39
44
46
45
43. Power cord strain relief
30. Battery sym bol
36. Line currently being used
37. Extension num ber
38. DATA PORT
44. Battery com partm ent
door
31. Touch-tone dialing
sym bol
45. Headset jack
32. Mem o sym bol
33. Tim er sym bol
34. Data port sym bol
35. Redial sym bol
39. DATA PORT line switch
40. LINE 1+2
46. Mini User’s Guide door
41. LINE 3+4
42. AC power jack
iii
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TABLE OF CONTENTS
TABLE OF CONTENTS ............................................................................................. 1
INTRODUCTION ..................................................................................................... 4
BEFORE YOU BEGIN .............................................................................................. 5
PARTS CHECKLIST ............................................................................................. 5
MODULAR J ACK REQUIREMENTS ......................................................................... 6
GETTING STARTED ............................................................................................ 6
INSTALLATION ....................................................................................................... 7
DESKTOP INSTALLATION .................................................................................. 7
WALL MOUNT INSTALLATION .......................................................................... 9
SETTING UP YOUR STATION ADDRESS ............................................................... 11
CHANGING THE PHONE
TO A 2-9450 MODEL ............................................................................... 13
SYSTEM VERIFICATION ..................................................................................... 14
OTHER STATIONS ........................................................................................ 14
YOUR STATION ........................................................................................... 14
CLOCK SETUP ................................................................................................ 15
PROGRAMMING THE HOUR FORMAT ................................................................ 15
SETTING THE TIME ....................................................................................... 15
HEADSET ....................................................................................................... 15
BASIC OPERATION ............................................................................................... 16
MAKING OUTSIDE CALLS ................................................................................. 16
USING THE HANDSET ................................................................................... 16
USING THE SPEAKERPHONE ........................................................................... 16
USING THE HEADSET ................................................................................... 17
RECEIVING INCOMING CALLS ............................................................................. 17
USING THE HANDSET ................................................................................... 17
USING THE SPEAKERPHONE ........................................................................... 17
USING THE HEADSET ................................................................................... 18
SWITCHING BETWEEN USING THE SPEAKERPHONE, HANDSET, AND HEADSET ......... 18
TIMER ........................................................................................................... 18
MUTE ........................................................................................................... 19
DO NOT DISTURB ........................................................................................... 19
HOLD ............................................................................................................ 20
PLACING A CALL ON HOLD ............................................................................ 20
PICKING UP A CALL ON HOLD ....................................................................... 20
FLASH ........................................................................................................... 20
TEMPORARY TONE .......................................................................................... 20
REDIAL .......................................................................................................... 21
1
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REVIEWING THE REDIAL BUFFER ..................................................................... 21
AUTOMATIC BUSY REDIAL ................................................................................ 21
WHEN YOU RECEIVE A BUSY SIGNAL ............................................................. 21
BUSY REDIAL IS CANCELLED WHEN ................................................................ 22
TRANSFER ...................................................................................................... 22
TRANSFERRING A CALL TO ANOTHER STATION .................................................. 22
RECEIVING A TRANSFER FROM ANOTHER STATION ............................................. 23
PRIVACY ........................................................................................................ 24
PROVIDING PRIVACY ON A CALL ..................................................................... 24
VOLUME ........................................................................................................ 24
RINGER VOLUME ......................................................................................... 24
SPEAKERPHONE, HANDSET, AND HEADSET VOLUME .......................................... 25
CONFERENCE .................................................................................................. 25
INTERCOM ...................................................................................................... 26
ONE-TOUCH INTERCOM ................................................................................. 26
INTERCOMING A STATION .............................................................................. 26
OVERRIDING A STATION USING DO NOT DISTURB ............................................ 27
RECEIVING AN INTERCOM .............................................................................. 27
PAGING ALL STATIONS ................................................................................. 27
PAGING A GROUP ........................................................................................ 28
DISABLING OR ENABLING PAGE ...................................................................... 28
MEMORY ....................................................................................................... 29
STORING A NUMBER .................................................................................... 29
CHANGING A STORED NUMBER ...................................................................... 30
STORING A CHAIN OF NUMBERS .................................................................... 30
STORING THE LAST NUMBER DIALED .............................................................. 31
STORING A PAUSE ....................................................................................... 31
STORING A FLASH ....................................................................................... 31
SPECIAL MEMORY STORAGE INFORMATION ...................................................... 31
DIALING A STORED NUMBER ......................................................................... 32
CHAIN DIALING ........................................................................................... 32
REVIEWING A NUMBER STORED IN A MEMORY LOCATION ................................... 33
STORING A MEMO ....................................................................................... 33
REVIEWING A MEMO .................................................................................... 33
STORING A MEMO INTO A PERMANENT MEMORY LOCATION ............................... 33
DATA PORT .................................................................................................... 34
2
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SPECIAL FEATURES .............................................................................................. 35
ADJ USTING THE RINGERS ................................................................................. 35
ADJ USTING THE CONTRAST OF THE DISPLAY ........................................................ 35
SETTING THE PRIORITY LINE .............................................................................. 36
PROGRAMMING THE PAUSE DURATION ................................................................ 36
PROGRAMMING THE FLASH DURATION ................................................................ 36
PROGRAMMING THE EXTENSION NUMBER ........................................................... 37
PROGRAMMING A PAGE GROUP ......................................................................... 37
PROGRAMMING THE PULSE/TONE MODE ............................................................. 37
ADJ USTING DO NOT DISTURB .......................................................................... 38
ADJ USTING THE AUTOMATIC BUSY REDIAL TIME INTERVAL .................................... 38
ADJ USTING THE WAIT FOR BUSY TONE DETECT .................................................. 38
SETTING AUTO INTERCOM ................................................................................ 39
CHANGING A STATION ADDRESS ........................................................................ 39
TROUBLESHOOTING GUIDE ................................................................................... 40
REPLACING THE BATTERY ...................................................................................... 42
GENERAL PRODUCT CARE .................................................................................... 43
SERVICE ............................................................................................................ 44
INDEX ............................................................................................................... 45
LIMITED WARRANTY ............................................................................................ 47
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
THE LIGHTNING
FLASH AND ARROW-
HEAD WITHIN THE
TRIANGLE IS
A
WARNING SIGN
ALERTING YOU OF
" D A N G E R O U S
VOLTAGE" INSIDE
THE PRODUCT.
WARNING: TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
3
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INTRODUCTION
Your Four-Line Business Phone with Intercom is a full-featured phone
ideally suited for hom e or office use. It is designed to receive up to 4
incom ing telephone lines and to serve up to 16 station users. In an
installed system , your phone provides such features as: 32 m em ory
locations, busy redial, hold, conference call, intercom , call transfer, LCD
display, and speakerphone capabilities.
Please read this user’s guide carefully to fam iliarize yourself with all the
features of your new phone. Also, m ake sure to retain this guide for future
reference.
4
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BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the following item s:
S
TORE IN
TIMER
TIME
S
ET
MEMO
REVIEW
LOWER
1
2
3
7
4
8
5
9
6
PAGE
10
14
11
12
13
15
16
BUS
Y
REDIAL
FLAS
H
PAUS
E
TRANSFER
CONF CALL
PRIVACY
1
ABC
2
5
8
DEF
MNO
3
6
9
LINE
LINE
4
3
GHI
4
J
KL
LINE
LINE
2
1
PQRS7
TUV
WXYZ
VOLUME
TONE*
MUTE
OPER0
#
HEADSET
S
PEAKERPHONE
HOLD
INTERCOM
Base unit
Handset
H andset cord
AC power supply
Line cords
CAUTION: Use only the Thomson 5-2418 power supply that is compatible
with this unit. Using other power supplies may damage the unit.
5
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MODULAR JACK REQUIREMENTS
You need an RJ 14 type m odular jack, which is the m ost
com m on type of phone jack and m ight look like the one
pictured here. If you don’t have a m odular jack, call your local
phone com pany to find out how to get one installed.
GETTING STARTED
VERY IMPORTANT: In order to have full system operation of your phone (i.e.
intercom, transfer, page, etc.), lines 1 and 2 must be connected and common
to all phones connected to the system. Only other 2-9451 or 2-9450 models are
compatible for full system operation. Also, the telephone lines must be
connected before AC power is connected. The phone may not install prop-
erly, otherwise.
Your Four-Line Business Phone with Intercom is designed for easy
installation in your hom e or office. It is im portant, however, to follow these
few sim ple guidelines:
•
Take a few m inutes to read this m aterial so that you thoroughly
understand the sequence of steps to be followed for proper
installation of your business phone.
•
As you read the instructions, you m ay require additional line
cords or other com ponents not included with this product. These
item s will be indicated by the words n o t p ro vid e d .
NOTE: Make sure you keep these instructions for future reference. You may
need to add stations or make changes to the system later.
6
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INSTALLATION
IMPORTANT: It is imperative you follow these steps in sequence for proper
installation of the phone. Telephone line cords must be connected before AC
power connection is made. The phone may not install properly, otherwise.
Also, without AC power or the battery installed, pulse dialing and the flash
function will not operate.
1. Carefully turn over the phone. On the
bottom is the battery com partm ent door.
Rem ove the screw on the door with a
screwdriver and open the door.
Battery
2. Install a 9V battery, paying close attention
to the battery polarity. Close the battery
com partm ent door, and tighten the screw
back in place. Carefully turn the phone over
again.
compartment
door
NOTE: The backup battery is important because should you experience a
power outage, you will still be able to use the phone.
DESKTOP INSTALLATION
1. Connect an end of one of the long
telephone line cords to the jack on
the back of the phone labeled LINE
1,2. Connect the other end to the
wall jack(s) labeled 1 & 2. There are
two possibilities for this connection.
1
• On e 2 -lin e RJ 1 4 w a ll ja c k .
Connect the other end of the line
cord to the wall jack.
OR
7
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• Tw o s in g le RJ 1 1 w a ll ja c k s .
Connect the other end of the line cord
to a 2-line adapter (not
provided). Then connect the adapter
to the wall jacks with two short
telephone line cords (also not pro-
vided).
If you want to connect LINE 3 and 4, use
the sam e procedure as in step 1.
2
2. For the handset, connect one end of
the coiled handset cord to the jack on
the side of the base unit. Take the
STORE IN
TIMER
TIME SET
MEMO
REVIEW
LOWER
1
2
3
4
5
6
7
8
12
PAGE
9
10
14
11
15
13
16
BUSY REDIAL
FLASH
PAUSE
TRANSFER
CONF CALL
other end of the cord and plug it into
the jack at the bottom of the handset.
Then place the handset in the cradle.
PRIVACY
1
ABC
2
5
8
DEF
3
LINE
LINE
4
3
GHI
4
7
JKL
MNO
6
LINE
LINE
2
1
PQRS
TUV
WXYZ
9
#
VOLUME
T
O
N
E
*
OPER0
HEADSET
MUTE
SPEAKERPHONE
HOLD
INTERCOM
3. Plug the AC power supply cord into
the jack on the back of the unit labeled
AC 9V. Thread the cord behind the
strain relief to stabilize the cord to
prevent it from disconnecting easily.
Then plug the AC power supply into
an electrical outlet.
4. Follow the steps in “Setting Up Your
Station Address” to continue install-
ing your phone.
3
CAUTION: Use only the Thomson 5-2418
power supply that is compatible with this unit.
Using other power supplies may damage the
unit.
8
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WALL MOUNT INSTALLATION
1. Turn the handset hook 180º until it
clicks into place.
STORE IN
1
1
2. Connect one end of the telephone
line cord to the jack on the back of
the phone labeled LINE 1,2. For full
4-line use, connect a line cord to the
LINE 3,4 jack. Thread the LINE 1,2
line cord through the hole in the
wall m ount bracket. Insert the wall
m ount bracket onto the bottom of
the base unit by lining up the tabs,
m aking sure to route the AC power
cord and the LINE 3,4 line cord into
the slot at the bottom of the bracket.
Snap it into place. Connect the LINE
1,2 and LINE 3,4 line cords to their
respective wall jacks.
5
9
PAGE
13
2
3. Hold the phone against the wall
plate (not included) so that the posts
on the wall plate slide into the
3
keyholes on the wall m ount bracket.
Slide the phone down firm ly so that
it locks securely into place.
9
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4. For the handset, connect one end of the
coiled handset cord to the jack on the
side of the base unit. Take the other end
of the cord and plug it into the jack at the
bottom of the handset. Then place the
handset in the cradle.
STORE IN
TIMER
TIME SET
MEMO
REVIEW
LOWER
1
2
3
4
5
6
7
8
12
PAGE
9
10
14
11
15
13
16
BUSY REDIAL
FLASH
P
AUSE
TRANSFER
CONF CALL
PRIVACY
1
ABC
2
5
8
DEF
3
LINE
LINE
4
3
GHI
4
7
JKL
MNO
6
LINE
LINE
2
1
PQRS
TUV
WXYZ
9
#
VOLUME
TO
N
E
*
OPER0
HEADSET
MUTE
SPEAKERPHONE
HOLD
INTERCOM
5. Plug the AC power supply cord into the
jack on the back of the unit labeled AC
9V. Thread the cord behind the strain
relief to stabilize the cord to prevent it
from disconnecting easily. Then plug the
AC power supply into an electrical outlet.
4
6. Follow the steps in “Setting Up Your
Station Address” to continue installing
your phone.
5
CAUTION: Use only the
Thomson 5-2418 power
supply that is compatible
with this unit. Using other
power supplies may damage
the unit.
10
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SETTING UP YOUR STATION ADDRESS
Your phone has the ability to be set up as either a 2-9451 (the default), or a
2-9450. If you have an existing 2-9450 system , this phone can be set to be
fully com patible with your system . See “Changing the Phone to a 2-9450
Model”.
VERY IMPORTANT: In order to have full system operation of your phone
(i.e. intercom, transfer, page, etc.), lines 1 and 2 must be connected and
common to all phones connected to the system. Only other 2-9451 or 2-9450
models are compatible for full system operation. Also, the telephone lines
must be connected before AC power is connected. The phone may not install
properly, otherwise.
The display reads Addr-.
REDIAL
LINE
EXT.
TONE
NUMBER
DATA PORT
3
1234
1. Enter the station address num ber you want
to assign (01-16) or press the
STORE IN
TIMER
TIME SET
MEMO
REVIEW
LOWER
corresponding m em ory button. The display
indicates what station you have entered.
1
2
3
4
8
5
6
7
2. Press the # key to confirm .The INTERCOM
indicator flashes red as it checks the
system line connections and station
address. If the line cords are connected
properly and the station address is valid,
you will hear a confirm ation tone. This
indicates that the station address has been
successfully assigned.
9
10
14
11
15
12
13
16
BUSY REDIAL
FLASH
PAUSE
TRANSFER
CONF CALL
PRIVACY
1
4
ABC
J KL
2
DEF
MNO
3
6
9
LINE
LINE
4
3
GHI
5
8
LINE
LINE
2
1
PQRS7
TUV
WXYZ
VOLUME
TONE*
MUTE
OPER0
#
INTERCOM
HEADSET
SPEAKERPHONE
HOLD
INTERCOM
indicator
11
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3. Push the index cover lock to the left
and lift up the acrylic m em ory index
cover. Rem ove the m em ory index
card. In pencil, write all the user’s
nam es next to the respective stations
on the m em ory index card.
Memory
index
card
Memory
index
Index
cover
lock
cover
4. Replace the m em ory index card, lower
the index cover back into place, and
push the index cover lock to the right
to secure the cover.
1
5
2
6
7
8
9
10
14
11
15
12
16
13
STORE IN
TIMER
TIME SET
MEMO
REVIEW
LOWER
NOTE: If you hear an error tone, the
station address number you pressed has
already been assigned to another phone
or the line cords are not properly
connected. Check the line cord
connections, or change the station address
if necessary.
BUSY REDIAL
PRIVACY
FLASH
PAUSE
TRANSFER
CONF CALL
1
4
ABC
JKL
2
5
8
DEF
3
LINE
LINE
4
3
GHI
MNO
6
LINE
LINE
2
1
PQRS7
TUV
WXYZ
9
VOLUME
TONE*
MUTE
OPER0
#
HEADSET
SPEAKERPHONE
HOLD
INTERCOM
NOTE: If you have lines 3 and 4 on your
phone, you must program extension
numbers for correct operation of the
transfer feature. See “Programming the
Extension Number”.
Lines 3 and 4 DO NOT have to be common
for all phones on the system; therefore, the
system can have a total of up to 34 lines
connected.
12
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CHANGING THE PHONE
TO A 2-9450 MODEL
1
5
2
6
7
8
This phone can also be set up to be
com patible with an existing 2-9450
system .
9
10
14
11
15
12
16
13
STORE IN
TIMER
TIME SET
MEMO
REVIEW
LOWER
1. Press PROGRAM, which is under
the acrylic m em ory index cover
and m em ory index card.
PAGE
BUSY REDIAL
PRIVACY
FLASH
PAUSE
TRANSFER
CONF CALL
2. Press 0.
1
ABC
JKL
2
5
8
DEF
3
LINE
LINE
4
3
PROGRAM
button
GHI
4
MNO
6
3. Press the # key to confirm . The
display reads Addr-.
LINE
LINE
2
1
PQRS7
TUV
WXYZ
9
VOLUME
TONE*
MUTE
OPER0
#
HEADSET
SPEAKERPHONE
HOLD
INTERCOM
4. Enter the station address num ber
you want to assign (01-16) or press
the corresponding m em ory button.
The display indicates what station
you have entered.
INTERCOM
indicator
5. Press the # key to confirm .The
INTERCOM indicator flashes red as
it checks the system line
NOTE : If you program the 2-
9451 as a 2-9450, the Page
Group feature will not be
available. Line 3 and line 4 must
be common for all phones on
the system.
connections and station address. If
the line cords are connected
properly and the station address is
valid, you will hear a confirm ation
tone. This indicates that the station
address has been successfully
assigned.
13
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SYSTEM VERIFICATION
The following procedures should be used to test the system ’s
configuration and identify possible line connection errors. The phone m ust
be connected to the AC power outlet, lines 1 and 2 m ust be connected to
the LINE 1,2 jack, and the phone m ust be program m ed with a station
address num ber.
OTHER STATIONS
1. Press LINE 1.
2. Look at all the other stations. If they all indicate line 1 is being used, the
connection is correct.
OR
1. Press the INTERCOM button. The display reads INT- and the INTERCOM
indicator com es on.
2. Enter a station address to check by using the keypad. The display
indicates what station you have entered. If the station you entered is
connected to the system , a paging sound will be heard at the station
you are calling and the INTERCOM indicator will flash red. If the station
is not connected to the system , you will hear an error tone, and inter-
com will be cancelled.
YOUR STATION
1. Press REVIEW.
2. Press INTERCOM. The display will read Addr- with the two-digit station
address (01-16).
NOTE: To change the station address, see “Changing a Station Address”.
14
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CLOCK SETUP
PROGRAMMING THE HOUR FORMAT
The clock is capable of being set to a 12- or 24-hour form at. The default is
12-hour m ode.
1. Press PROGRAM.
2. Press TIME SET.
3. Press 0 for 12-hour m ode, or 1 for 24-hour m ode.
4. Press # to confirm .
SETTING THE TIME
1. Press TIME SET.
2. Enter the 4-digit tim e. For instance, in 12-hour m ode, 9:00 a.m . would
be 0900.
HEADSET
An optional headset can be used as an alterna-
tive to using the handset, and is especially
useful for long calls. Contact Hello-Direct,
Plantronics, or your local telephone products
dealer for the availability of a com patible
headset.
Connect the coiled headset cord to the headset
jack on the bottom of the base unit.
Headset
jack
When the headset is not in use, sim ply press
the HEADSET button to turn off headset m ode
and return to norm al handset or speakerphone
m ode.
CAUTION: Use only an UL registered headset. Using a
non-registered headset may damage the unit.
15
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BASIC OPERATION
Your phone provides the convenience of accessing 4 separate telephone
lines, each obtained from the telephone com pany and each having its own
phone num ber. This is generally applicable to sm all offices. It provides for
16 telephones (or stations) to share m ultiple lines. Each station is
interconnected to all others by an intercom .
MAKING OUTSIDE CALLS
USING THE HANDSET
1. Pick up the handset and the phone will select an open line.
2. Wait for a dial tone.
3. Dial a phone num ber.
4. Hang up the handset when finished.
USING THE SPEAKERPHONE
1. Press the SPEAKERPHONE button and the phone will select an open
line.
2. Wait for a dial tone.
3. Dial a phone num ber.
4. Press SPEAKERPHONE when finished.
NOTE: Only one-way conversation is possible in speakerphone mode. When
you are speaking, you are transmitting. When you are listening, you are
receiving. You can’t do both at the same time. The phone will automatically
switch between transmitting and receiving depending on the level of the voice
or the room noise picked up by the speakerphone mic.
16
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USING THE HEADSET
1. Press the HEADSET button. The HEADSET indicator blinks.
2. Press the line you want.
3. Wait for a dial tone.
4. Dial a phone num ber.
5. Press HEADSET to turn it off.
NOTE: If the headset is not connected, an error tone is heard when the
HEADSET button is pressed.
RECEIVING INCOMING CALLS
USING THE HANDSET
When the phone rings, the corresponding line’s indicator flashes rapidly.
1. Pick up the handset. The line is autom atically selected.
2. When you are finished, hang up the handset.
USING THE SPEAKERPHONE
When the phone rings, the corresponding line’s indicator flashes rapidly.
1. Press the SPEAKERPHONE button. The speakerphone com es on
autom atically and selects a line.
2. When you are finished, press SPEAKERPHONE.
17
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USING THE HEADSET
1. When the phone rings, the corresponding line’s indicator flashes
rapidly.
2. Press the line button. If the headset m ode is not on, you m ust first press
HEADSET. The HEADSET indicator blinks.
3. When you are finished, press the HEADSET.
NOTE: Whether you are making or receiving a call, the caller will be
disconnected if you press another line without putting the call on hold first.
SWITCHING BETWEEN USING THE SPEAKERPHONE, HANDSET, AND HEADSET
To switch to the speakerphone, press SPEAKERPHONE. The speakerphone
indicator will com e on.
To switch to the handset, pick up the handset. The speakerphone or
headset will go off.
To switch to the headset, press HEADSET. The headset indicator will com e
on.
TIMER
During a phone conversation, a call will be tim ed. The call tim e and tim er
sym bol show on the display. When finished, the total tim e of the call stays
on the display for 15 seconds. To review the tim er once it has disappeared
from the display, press the TIMER button. To review the call tim er for all 4
lines, continue pressing TIMER.
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MUTE
Use the MUTE button to interrupt a phone conversation to talk privately
with som eone else in the room . A conversation can be m uted with
speakerphone, handset, or headset use.
1. Press MUTE to activate the m ute feature. The m ute indicator will com e
on.
2. Press MUTE again to turn it off.
NOTE: Switching from speakerphone to handset or headset cancels mute.
DO NOT DISTURB
This feature can be set at individual telephones to disable (silence) an
incom ing ring signal, intercom , or page. To program the duration of Do
Not Disturb, see “Adjusting Do Not Disturb”.
1. While the phone is not in use, press PRIVACY. The indicator blinks and
the display shows, in hours, how long the ringer will be disabled. When
there is an incom ing call or an intercom call, the status indicators will
function as norm al but no ringing or voice announcem ents will be
heard.
2. To cancel, press PRIVACY again.
NOTE: To override Do Not Disturb, see “Intercom”. Do Not Disturb is
automatically cancelled when you place or answer a call.
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HOLD
PLACING A CALL ON HOLD
1. Press HOLD. The indicator for the line on hold flashes green.
2. Hang up or press another line button.
The phone em its a beep every 30 seconds as a rem inder. At the other
stations, the indicator will blink red but no beep will be heard.
NOTE: If you put a call on HOLD while in PRIVACY mode, no one but you
can access the line on hold. Anyone trying to access the line will receive an
error tone.
PICKING UP A CALL ON HOLD
1. Lift the handset, or press SPEAKERPHONE or HEADSET.
2. Press the line on hold.
NOTE: The call on hold can be picked up at any station using this procedure.
FLASH
Use the FLASH button to activate custom calling services such as call waiting
or call transfer, which are available through your local phone com pany.
TEMPORARY TONE
If you have pulse (rotary) service, and want to access custom er calling
services that require tone dialing (such as getting inform ation from a local
bank), you can use this feature.
• Press the TONE button ( * ) after you have connected to the custom er
calling service to enable tone dialing.
When you hang up, the phone autom atically resum es pulse dialing.
TIP: Temporary Tone can also be used while storing numbers in memory by
pressing TONE ( * ) at the necessary point in the storage sequence.
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REDIAL
1. Pick up the handset, or press SPEAKERPHONE or HEADSET.
2. The line is autom atically selected. (For headset, press the line you
want.)
3. Wait for a dial tone.
4. Press REDIAL.
NOTE: The redial function will not operate if the number to be redialed
contains more than 30 digits. If the number is longer than that, you will hear
an error tone.
REVIEWING THE REDIAL BUFFER
1. Press REVIEW.
2. Press REDIAL. The last num ber stored in the redial buffer shows on the
display.
AUTOMATIC BUSY REDIAL
If the phone num ber dialed is busy, your telephone can autom atically
redial the num ber up to 10 tim es. It will use the line currently selected to
m ake the calls.
WHEN YOU RECEIVE A BUSY SIGNAL
1. Hang up the phone.
2. Press BUSY REDIAL. The busy redial indicator will flash between redial
attem pts and the speaker will beep when a connection is m ade. If you
do not pick up the handset or speakerphone within 60 seconds, the
telephone will disconnect.
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BUSY REDIAL IS CANCELLED WHEN
• You press BUSY REDIAL again.
o r
• A call com es in on the sam e line between redial attem pts.
o r
• You pick up the handset or press SPEAKERPHONE.
o r
• Ten attem pts have been m ade and the line is still busy.
NOTE: Auto busy redial is factory set to a 30 second interval between call
attempts. You can reprogram the interval if you desire. See “Adjusting Busy
Redial”.
TRANSFER
TRANSFERRING A CALL TO ANOTHER STATION
1. With the caller on the line, press TRANSFER.
2. Within 5 seconds of pressing TRANSFER, press the 2-digit station
location button (01-16) or m em ory button where you wish to transfer
the call. The line’s indicator blinks yellow until the party you are
transferring to picks up the call. Once picked up, the indicator will turn
solid red. The indicator on the receiving party’s line will rapidly flash
yellow and ring at a different frequency until he or she picks up the call.
• If the transferred call has not been picked up at the other station
within 30 seconds, you will hear a beep at your station. The transfer
cancels, the line is put on hold, and the line indicator flashes green.
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• If the party at the other station doesn’t pick up the transferred call,
and you wish to attem pt to transfer to another station, press the line
you want and repeat the transfer process.
• If the station num ber you pressed is not valid, you will hear an error
tone and the transfer cancels.
• If the party you pressed is in Do Not Disturb m ode, DND shows on the
display. The transfer is cancelled and the call is put on hold.
• If the party’s station is busy, BUSY shows on the display.
RECEIVING A TRANSFER FROM ANOTHER STATION
If a call is being transferred to your station, you will hear a different ring
sound. The indicator of the line being transferred to you flashes yellow. To
answer the call, press that line button.
If you are on the line when a call is being transfered to you, you will hear 3
pending beeps to alert you of the call and the light will flash yellow. You
can put your current call on hold by pressing HOLD, then pick up the new
transfered call by pressing the line button.
NOTE: During the transfer, the only two stations that can access the line being
transferred are: a) the transferring station, or; b) the station receiving the
transfer.
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PRIVACY
While in use, a line can be secured so that no one else can listen to the
conversation. This feature only applies to 2-9450/ 2-9451 phones, however.
Other phones which are not com patible with these m odels can still access
the line.
PROVIDING PRIVACY ON A CALL
At any tim e during a conversation, you can use the Privacy feature to
secure the line.
1. While on a line, press PRIVACY. The indicator will com e on.
2. To cancel, press PRIVACY again or hang up.
NOTE: If you put a call on hold while in Privacy, no one but you can access the
line on hold.
VOLUME
The ringer, speaker, and handset/headset volum es can be set
independently with the VOLUME up and down buttons. Your telephone
com es with preset settings which can be adjusted to individual taste. To
return to the preset settings, press both the up and down buttons
sim ultaneously. There are 15 possible volum e settings per m ode. A tone
will indicate when the top or bottom level is reached.
RINGER VOLUME
1. While the phone is on the hook, press the VOLUME up or down button.
The phone will ring with the current setting.
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2. While holding the up or down button, the ringer volum e will sound the
current setting. Release when you’ve reached the desired volum e level.
Tapping either button, while the phone is ringing, will allow you to
adjust the volum e one step at a tim e. The phone will store the setting
once the button is released.
NOTE: To turn the ringer off, on, or change the ringing pattern,
see “Adjusting the Ringers”.
SPEAKERPHONE, HANDSET, AND HEADSET VOLUME
• While the phone is in use, press the VOLUME up or down buttons
to the desired volum e. The phone will store the setting once the button
is released.
NOTE: The handset and headset volumes will return to the default settings
after you hang up the phone.
CONFERENCE
This feature allows you to have a 3-way conversation using any
com bination of 2 lines.
To c o n n e c t
1. To place a call, press the line you want. If you already have som eone on
the line, skip to step 2.
2. Press HOLD.
3. Place a call on another line.
4. Press CONFERENCE.
5. Talk to both parties.
NOTE: If you have more than one line on hold, and you are attempting a
conference, you must select the line you want to conference.
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To d is c o n n e c t o n e o f t h e p a rt ie s
Sim ply press the line of the person you want to continue talking to, and
the other party will be autom atically disconnected.
To d is c o n n e c t b o t h p a rt ie s
Sim ply hang up the handset, or press SPEAKERPHONE or HEADSET.
NOTE: By pressing HOLD first, you may then disconnect from each party
individually.
INTERCOM
ONE-TOUCH INTERCOM
You can intercom a station by sim ply pressing the station num ber
(m em ory keys 1-16). The handset m ust be hung up and neither the
speakerphone nor the headset can be in use for this feature to work.
INTERCOMING A STATION
1. If the INTERCOM indicator is red, it is in use. Wait until the indicator
goes out.
2. Press INTERCOM. The indicator will turn green. (Pick up the handset if
you want to use it instead.)
3. Press the 2-digit station num ber (01-16) or m em ory button you want.
The station you want will ring and its INTERCOM indicator will flash red.
If the station called does not answer in 90 seconds, intercom will be
cancelled. When the person you want to call answers, the speakerphone
will autom atically com e on. If you want to use the handset, pick it up.
For the headset, press HEADSET.
4. To end the conversation, hang up or press INTERCOM.
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NOTE: You will hear an error tone if the station address is not valid or not
connected to the system. If the station you want to reach is busy, the display
will show BUSY and the party will hear a pending tone, alerting him of the
intercom. If the party’s station is in Do Not Disturb (DND) mode, your
station’s PRIVACY indicator will flash. To override DND, see “Overriding a
Station Using Do Not Disturb”.
OVERRIDING A STATION USING DO NOT DISTURB
1. Press INTERCOM.
2. Press the m em ory location for the station you want to reach. If the
station is in Do Not Disturb (DND), the display will read DND and the
PRIVACY indicator will flash.
3. To override DND, press LOWER, then PRIVACY. The intercom will then
ring at the desired station.
NOTE: This only overrides the privacy at the station you are trying to reach.
All other stations using DND will be unaffected.
RECEIVING AN INTERCOM
The INTERCOM indicator will flash red to let you know som eone is trying
to intercom you. The display will also read Int- followed by the station
address attem pting to reach you. Press INTERCOM. (Pick up the handset
or press HEADSET if you want to use it instead.)
PAGING ALL STATIONS
1. Lift the handset.
2. Press PAGE and listen for the beep. The other stations will autom atically
activate their speakphones and receive your page.
3. Talk into the handset. You will have 30 seconds paging in this m ode.
After 30 seconds, the page will be cancelled.
4. When finished, hang up.
NOTE: If no page group number is assigned, all stations will be paged.
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PAGING A GROUP
1. Lift the handset.
2. Press LOWER.
3. Press PAGE.
4. Press the one digit (1-9) num ber for the group you want to page. Press 0
to page all stations.
5. Listen for the beep. The other stations in the specified group will
autom atically activate their speakphones and receive your page.
6. Talk into the handset. You will have 30 seconds paging in this m ode.
After 30 seconds, the page will be cancelled.
7. When finished, hang up.
NOTE: To program your own page group number, see “Programming Your
Page Group”.
Also, phones which have the page function disabled or those that are in Do
Not Disturb mode cannot be paged. Paging can only be done from the
handset or headset.
DISABLING OR ENABLING PAGE
The station page can be disabled or enabled on each individual station.
The default is set to enable.
1. With the handset hung up, press STORE IN.
2. Press PAGE.
3. Press 0 for disable, 1 for enable.
4. Press # to confirm .
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MEMORY
Each of the 16 m em ory buttons has the capability of storing 2 separate
telephone num bers (up to 30 digits each). Each m em ory button accesses
an upper and a lower m em ory location. The LOWER button accesses those
num bers stored in the lower m em ory locations.
STORING A NUMBER
1. Press the STORE IN button. The STORE indicator com es on.
2. Enter the phone num ber you want to store using the keypad digits. The
num bers you enter show on the display.
3. Press STORE IN again. The STORE indicator blinks red.
4. Press the m em ory location button (1-16) where you want to store the
num ber. If you want to store it in upper m em ory, sim ply press the
m em ory location button. If you want to store it in lower m em ory, press
the LOWER button. The red indicator com es on. Press the m em ory
location button where you want to store the num ber.
5. For future reference, you m ay want to write the nam e or num ber of the
party you have stored in this location in the corresponding space on the
m em ory index card.
6. Repeat steps 1-5 for any additional num bers you want to store, up to a
total of 32.
7. To cancel the storing procedure at any tim e, press STORE IN. If the
indicator is blinking, press it once. If it is continuously lit, press it twice.
NOTE: The storage procedure will automatically cancel after 15 seconds if no
keys are pressed.
Also, when pulse mode is used, pressing the TONE “*” key before
programming will store all digits in tone.
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CHANGING A STORED NUMBER
If you want to change the stored num ber, sim ply enter the new num ber
over the old num ber using the previous m em ory storing procedure. To
erase a stored num ber, press STORE IN twice, then the m em ory location
you want to erase.
STORING A CHAIN OF NUMBERS
You can link together a dialing sequence of phone num bers in separate
m em ory locations by com bining them in a single m em ory location or have
another m em ory location stored in one of the locations to be linked.
Fo r e xa m p le
Me m o ry Lo c a t io n
Local access num ber of long
distance com pany
6
Authorization code (ID)
7
8
Where entire sequence is to be stored
including long distance phone num ber
S t o rin g
1. Press STORE IN.
2. Press m em ory location 6.
3. Press PAUSE.
4. Press m em ory location 7.
5. Press PAUSE.
6. Enter long distance num ber.
7. Press STORE IN.
8. Press location 8, where the entire location is to be stored.
9. Write the nam e for this location on the m em ory index card.
NOTE: When a chain number is stored in a memory location, it cannot be
stored as another chain number sequence in a separate memory location.
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STORING THE LAST NUMBER DIALED
You can quickly and easily store into m em ory the last num ber dialed by
pressing the redial button. Follow steps #1-7 of “Storing a Num ber ”, but
press REDIAL instead of entering the num ber through the keypad.
STORING A PAUSE
Use the PAUSE button to insert a pause when a delay is needed in the
dialing sequence (for exam ple, when you m ust dial a 9 to get an outside
line or when you m ust enter codes to access your bank’s inform ation line).
STORING A FLASH
Use the FLASH button to insert a flash into your stored num bers for
special features from your telephone com pany which m ay require it.
SPECIAL MEMORY STORAGE INFORMATION
If m ore than 30 digits are attem pted to be stored, an error tone will occur
and the sequence will stop.
Because 30 is the m axim um num ber of digits you can store in a single
m em ory location, it is im portant to note the num ber of digits consum ed
when you store function keys. Mem ory digits are used as follows:
Bu t t o n p re s s e d
Telephone keypad num ber
Pause button
Dig it s u s e d
1
1
Flash button
1
Tone/pulse switching
Mem ory location
Redial button
2
3
am ount of redialed num ber
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DIALING A STORED NUMBER
1. Pick up the handset, press SPEAKERPHONE, or press HEADSET.
2. Press the line you want.
3. Wait for a dial tone.
4. Press the m em ory button of the person you want to call. If the num ber
is stored in lower m em ory, press the LOWER button first. The num ber
autom atically dials.
CHAIN DIALING
This process allows you to dial a succession of stored num bers from
separate m em ory locations. This is useful when you m ust dial several
sequences of num bers, such as with frequent calls via a telephone
com pany long distance provider.
Fo r e xa m p le
Me m o ry lo c a t io n
Local access num ber of long
distance com pany
6
Authorization code (ID)
7
8
Long distance phone num ber
Us in g
1. Press the line you want.
2. Press m em ory location 6. (Press pause if needed.)
3. Press m em ory location 7. (Press pause if needed.)
4. Press m em ory location 8.
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REVIEWING A NUMBER STORED IN A MEMORY LOCATION
1. Press REVIEW.
2. Press the m em ory location you want to review. The display shows the
num ber stored in that location.
NOTE: If the memory location contains a chain dial number, the display
shows the number of the memory location only.
STORING A MEMO
With this feature, you are able to tem porarily store a num ber into m em ory
(up to 30 digits), even while you are on the phone.
1. Press MEMO.
2. Enter the phone num ber you want to store using the keypad digits.
3. Press MEMO to exit.
REVIEWING A MEMO
1. Press REVIEW.
2. Press MEMO. The num ber will be displayed on the display.
STORING A MEMO INTO A PERMANENT MEMORY LOCATION
1. Press STORE IN.
2. Press MEMO.
3. Press STORE IN.
4. Press the m em ory location key where you want to store the m em o.
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DATA PORT
This phone is equipped with a DATA PORT jack for you to connect an
auxiliary phone device, such as a fax m achine, com puter m odem ,
answering m achine, or even a cordless phone.
The DATA PORT switch on the back of the phone controls the Data Port
function by enabling you to choose the line that the DATA PORT uses,
either line 1, line 2, line 3, or line 4.
You can use the DATA PORT to hook up your fax m achine, for exam ple,
and then set the DATA PORT switch to LINE 4 in order to receive faxes on
the phone num ber for line 4.
In the event that you are talking to som eone on line 4 and want that
person to fax som ething to you, change the DATA PORT switch to LINE 2
or LINE 3, and give the person the phone num ber for line 2 or line 3. Your
fax m achine now can receive calls on line 2 or line 3.
IMPORTANT: Be sure to switch the fax machine back to the normal line
when you are done because outside callers who do not know that you have
switched lines will not be able to reach your fax machine if they dial the line 4
number.
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SPECIAL FEATURES
ADJUSTING THE RINGERS
The ringers for all 4 of the lines can be set independent of one another.
1. Press STORE IN.
2. Press the desired line button.
3. Press 0-4 for different ringer sounds (0 disables).
4. Press # to confirm .
NOTE: The line indicators will still continue to flash for incoming calls even
with the ringer disabled.
ADJUSTING THE CONTRAST OF THE DISPLAY
1. Press STORE IN.
2. Press VOLUME up to increase the contrast, VOLUME down to decrease.
3. Press # to confirm .
NOTE: To change the display to the default contrast setting, press + and -
together, then # to confirm.
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SETTING THE PRIORITY LINE
A priority line allows you to select one of the 4 lines to have precedence
over the other 3 lines.
1. Press STORE IN.
2. Press LOWER.
3. Press any line button to enter Priority Line m ode.
4. Press the line button you want to have priority.
5. Press # to confirm .
NOTE: To change the priority line, repeat the same process but choose a
different line in step 4.
PROGRAMMING THE PAUSE DURATION
1. Press PROGRAM.
2. Press PAUSE.
3. Press the am ount for the duration (0-9); i.e. 1=100m s, 9=900m s. The
default is 0 for autom atic dial tone detect.
4. Press # to confirm .
PROGRAMMING THE FLASH DURATION
1. Press PROGRAM.
2. Press FLASH.
3. Press the am ount for the duration (1-9); i.e. 1=100m s, 9=900m s. The
default is 6.
4. Press # to confirm .
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PROGRAMMING THE EXTENSION NUMBER
The line 3 and line 4 extension num bers are used for som e of the
advanced functions utilized by the system .
1. Press PROGRAM.
2. Press the line you want to set.
3. Enter the 4-digit extension num ber (0-9 for each digit).
4. Press # to confirm .
PROGRAMMING A PAGE GROUP
Your station can be assigned to one of a total of 9 groups for the paging
functions. Each station in a page group m ust be program m ed as follows:
1. Press PROGRAM.
2. Press PAGE. PAGE shows on the display.
3. Press the page group num ber (0-9) you want to assign to your station.
4. Press # to confirm .
NOTE: The default is 0 for no page group assignment.
PROGRAMMING THE PULSE/ TONE MODE
1. Press PROGRAM.
2. Press the asterisk (*) key.
3. Press 0 for tone, 1 for pulse.
4. Press # to confirm .
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ADJUSTING DO NOT DISTURB
The length of tim e before the Do Not Disturb feature is cancelled can be
adjusted from 1 to 9 hours, or unlim ited.
1. Press STORE IN.
2. Press PRIVACY.
3. Press the keypad digit (1-9) for the desired length of tim e, or 0 for
unlim ited.
4. Press # to confirm .
ADJUSTING THE AUTOMATIC BUSY REDIAL TIME
INTERVAL
The busy redial default for the tim e between call attem pts is set for 30
seconds but can be adjusted in 10 second increm ents between 0 and 90
seconds.
1. Press PROGRAM.
2. Press BUSY REDIAL.
3. Press the keypad digit 0-9 to set the desired length of tim e
corresponding to 0-90 seconds.
4. Press # to confirm .
ADJUSTING THE WAIT FOR BUSY TONE DETECT
The tim e the phone waits until it receives a busy tone can also be
adjusted.
1. Press PROGRAM.
2. Press LOWER.
3. Press BUSY REDIAL.
4. Press the keypad digit 0-5 to set the desired length of tim e
corresponding to 0.5-5.5 seconds.
5. Press # to confirm .
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SETTING AUTO INTERCOM
The intercom function requires picking up the handset or pressing
INTERCOM when you receive an intercom call. For “hands-free”
operation, the phone can be set to autom atically answer in the
speakerphone m ode when being intercom m ed.
TIP: You can use this feature for room monitoring.
1. Press PROGRAM.
2. Press LOWER.
3. Press INTERCOM.
4. Press the digit for the desired default m ode. Press 1 for autom atic
intercom operation during intercom , or 0 for m anual intercom
operation.
5. Press # to confirm .
CHANGING A STATION ADDRESS
1. Press PROGRAM.
2. Press INTERCOM. The display reads Addr-.
3. Press the new 2-digit station address (01-16) or m em ory location button
you want.
4. Press # to confirm . The indicator will blink red while the phone checks
the new station location. If it is already assigned, you will hear an error
tone. You m ust then select another one. The INTERCOM indicator will
turn off.
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TROUBLESHOOTING GUIDE
In case of difficulty, please check the following Troubleshooting Guide
before seeking service.
Problem
Solution
No dial tone
• Check installation:
–– Are the telephone line cords connected to the phone and
the wall jack? Are they dam aged?
• Does the hook switch pop up when the handset is lifted?
• Check the SPEAKERPHONE button. Is the indicator off?
• Is the pulse/tone m ode program m ed correctly? Pulse or tone
m ay not be com patible with your local dialing service.
• Disconnect the phone from the wall jack and connect another
phone to the sam e jack. If there is no dial tone in the second
phone, the problem m ight be your wiring or local service.
Dial tone is OK, but the
phone does not dial out.
• Make sure the pulse/tone m ode is program m ed correctly.
You cannot be heard by
the other party.
• Is the handset or headset cord inserted properly and
securely?
• Is MUTE on?
Phone does not ring.
• Is the ringer turned off?
• Is Do Not Disturb activated?
• You m ay have too m any extension phones on your line. Try
unplugging som e phones.
• See solutions for “No dial tone.”
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Problem
Solution
Incom ing voice too low
or none at all.
• Check setting of volum e control.
Indicator and tone
• This is norm al as power is fluctuating as phone dials.
feedback flutter when
dialing in pulse m ode
Mem ory dialing
doesn’t work
• Did you program the m em ory location keys correctly?
• Did you follow proper dialing sequence?
• Make sure the pulse/tone m ode is program m ed correctly.
Battery LOW indicator
blinks or is solid
• The 9V battery needs replacing or is not installed.
Intercom does not
function correctly
• Make sure lines 1 and 2 are connected properly and
com m on to all phones on the system .
• Make sure all station addresses involved have been
assigned.
Transfer does not
function correctly
• Make sure lines 1 and 2 are connected properly and
com m on to all phones on the system .
• Check the connections for lines 3 and 4.
• Make sure the extension num ber has been program m ed for
lines 3 and 4.
Display reads Addr-
• The station address needs to be re-assigned due to a
duplicate station address in the system . See “Changing the
Station Address”.
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REPLACING THE BATTERY
Your Four-Line Business Phone with
Intercom has been designed to accept a
9-volt battery for backup power. In the
event you experience a power outage, you
will still be able to use the phone.
1. Carefully turn over the phone. On the
bottom is the battery com partm ent
door. Rem ove the screw on the door
with a screwdriver.
2. Open the door and rem ove the old
battery.
Battery
compartment
door
3. Install a new 9V battery, close the
battery com partm ent door, and tighten
the screw back in place.
CAUTION: Replace only with a 9-volt,
alkaline battery.
42
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GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow
these guidelines:
•
Avoid putting the phone near heating appliances and devices that
generate electrical noise (for exam ple, m otors or fluorescent lam ps).
DO NOT expose to direct sunlight or m oisture.
Avoid dropping the handset, as well as other rough treatm ent to
the phone.
•
•
•
•
Clean the phone with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this will
dam age the finish.
•
Retain the original packaging in case you need to ship the phone at a
later date.
43
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SERVICE
The FCC requires this product to be serviced only by the m anufacturer or
its authorized service agents. In accordance with FCC requirem ents,
changes or m odifications not expressly approved by Thom son Consum er
Electronics could void the user’s authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this
guide or call Consum er Inform ation at 1 -8 0 0 -4 4 8 -0 3 2 9 .
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This inform ation will
be valuable if service should be required during the warranty period.
Purchase date _____________
Nam e of store _______________________
44
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INDEX
A
G
Adjusting Do Not Disturb 37
Adjusting the Autom atic Busy Redial
tim e interval 38
Adjusting the contrast of the
display 35
Adjusting the ringers 35
Adjusting the wait for busy tone
detect 38
General product care 43
H
Headset 15
Hold 20
I
Autom atic Busy Redial 21
Installation 7
Intercom 26
Introduction 4
B
Basic operation 16
L
C
Lim ited warranty 47
Changing a station address 39
Changing the phone to a 2-9450
m odel 13
Cleaning the phone 43
Clock setup 15
M
Making outside calls 16
Mem ory 29
Modular jack requirem ents 6
Mute 19
Conference 25
D
P
DATA PORT jack 34
Desktop installation 7
Do Not Disturb 19
Parts checklist 5
Product care 43
Program m ing a page group 37
Program m ing the extension num ber 37
Program m ing the Flash duration 36
Program m ing the Pause duration 36
Program m ing the pulse/tone m ode 37
F
Flash 20
45
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INDEX
R
T
Receiving incom ing calls 17
Redial 21
Replacing the battery 42
Tim er 18
TONE button 20
Transfer 22
Troubleshooting guide 40
S
V
Service 44
Setting Auto Intercom 39
Setting the Priority Line 36
Setting up your station address 11
Special features 35
Volum e 24
W
Wall m ount installation 9
Warranty 47
System verification 14
46
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LIMITED WARRANTY
What your w arranty covers:
•
Any defect in m aterials or workm anship.
For how long after your purchase:
•
One year.
(The warranty period for rental units begins with the first rental or 45 days from date of shipm ent to the
rental firm , whichever com es first.)
What w e w ill do:
•
•
Provide you with a new or, at our option, a refurbished unit.
The exchange unit is under warranty for the rem ainder of the original product’s warranty period.
How to m ake a w arranty claim :
•
Properly pack your unit. Include any cables, etc., which were originally provided with the product. We
recom m end using the original carton and packing m aterials.
•
Include in the package evidence of purchase date such as the bill of sale. Also print your nam e and address
and a description of the defect. Send standard UPS or its equivalent to:
Thom son Consum er Electronics, Inc.
Product Exchange Center
11721 B Alam eda Ave.
Socorro, Texas 79927
•
•
•
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
Insure your shipm ent for loss or dam age. Thom son accepts no liability in case of dam age or loss.
A new or refurbished unit will be shipped to you prepaid freight.
What your w arranty does not cover:
•
Custom er instruction. (Your Owner’s Manual provides inform ation regarding operating instructions and
user controls. For additional inform ation, ask your dealer.)
•
•
•
•
•
•
Installation and setup service adjustm ents.
Batteries.
Dam age from m isuse or neglect.
Products which have been m odified or incorporated into other products.
Products purchased or serviced outside the USA.
Acts of God, such as but not lim ited to lightning dam age.
Product Registration:
•
Please com plete and m ail the Product Registration Card packed with your unit. It will m ake it easier to
contact you should it ever be necessary. The return of the card is not required for warranty coverage.
How state law relates to this w arranty:
This warranty gives you specific legal rights, and you m ay have other rights which vary from state to state.
If you purchased your product outside the USA:
•
•
This warranty does not apply. Contact your dealer for warranty inform ation.
47
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© 1999 Thom son Consum er Electronics, Inc.
P.O. Box 1976, Indianapolis, IN 46206
Tradem ark(s) ® Registered
Model 2-9451
15339430 (Rev. 2 E/S)
99-06
Marca(s) Registrada(s)
Printed in China
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