GE Network Router MDS 05 4558A01 User Manual

MDS Mercury Series  
Wireless IP/Ethernet Transceiver  
Covering all AP and Remote Units  
including Mercury 900, 3650, and Option Set 1 Remotes  
MDS 05-4558A01, Rev. C  
December 2008  
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PRODUCT DESCRIPTION  
MDS MercuryTM Series transceivers provide an easy-to-install wire-  
less network service with long range and secure operation at adaptive  
data rates approaching 12 Mbps. The transceiver is ideally suited for  
demanding applications in mobile or fixed environments, where reli-  
ability and range are paramount.  
The product is commonly used to send text documents, graphics,  
email, video, voice over IP (VoIP), and a variety of other application  
data between mobile, fixed-point, and LAN-based entities.  
The transceiver comes in two primary models—Access Point and  
Remote, each with unique hardware profiles. Both models support  
Ethernet and serial services. An Access Point (AP) is a wireless hub  
that usually provides connectivity into a wired Ethernet LAN/WAN.  
Remotes associate over the air with an Access Point and are typically  
connected to an Ethernet or Serial device via a cable.  
INSTALLATION OVERVIEW  
There are three main requirements for installing the transceiver—ade-  
quate and stable primary power, a good antenna system, and the cor-  
rect interface between the transceiver and the data device. The  
Installation Setup Chart (center of this guide) shows a typical Remote  
installation. Access Point and mobile Remote stations typically use  
omnidirectional antennas whereas fixed-site Remotes typically use  
directional antennas such as a Yagi or panel type. Otherwise, both  
installations are similar.  
INSTALLATION STEPS  
A typical shipment consists of a transceiver, a power connector and  
this start-up guide. Below are the basic steps for installing a trans-  
ceiver. Refer to the Mercury Reference Manual for detailed informa-  
tion. You will also find support information at the GE MDS Web site:  
www.GEmds.com. Our Technical Services Team is available to assist  
with any difficulties that may be encountered. Refer to the back of this  
guide for contact information.  
It is highly recommended that the Access Point unit be installed first  
so that you can quickly check the operation of each associated Remote  
as it is placed on the air.  
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MDS Mercury Series Startup Guide  
05-4558A01, Rev.C  
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Step 1—Mount the Transceiver  
Use the supplied 6-32 x 1/4 inch (6 mm) screws to attach the mounting  
brackets to the bottom of the radio. Figure 1 shows the mounting  
dimensions of the unit. Mount the radio to a stable surface. (Fasteners  
not normally supplied.)  
Invisible place holder  
8 5/8˝ (21.8 cm)  
Figure 1. Transceiver Mounting Dimensions  
(Dimensions for AP and Remotes identical)  
CAUTION  
POSSIBLE  
EQUIPMENT  
DAMAGE  
Use only the supplied mounting bracket screws. Screws  
extending farther than 1/4 inch (6 mm) into the case  
may cause internal PC board damage.  
Step 2—Install the Antenna  
To minimize RF interference, the antenna should be mounted at least  
nine inches (> 23 cm) from the connected device(s), sensors and other  
external components of the system. Additional information on antenna  
selection and installation is provided in the Mercury Reference  
Manual.  
Install GPS Antenna  
Install the GPS antenna in accordance with the manufacturer’s instruc-  
tions, and connect the antenna cable to the SMB-type connector on the  
transceiver’s front panel.  
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Step 3—Measure & Connect Primary Power  
The DC input power to the transceiver must be within 10–30 Vdc and  
capable of continuously providing at least 2.5 Amperes. A power con-  
nector with screw-terminals is provided with each unit. Strip the wire  
leads to 6 mm (1/4 inch). Be sure to observe proper polarity as shown  
in Figure 2 with the positive lead (+) on the left side; negative on the  
right side.  
Invisibleplaceholder  
Figure 2. Power Connector  
(Polarity: Left +, Right –)  
CAUTION  
POSSIBLE  
EQUIPMENT  
DAMAGE  
The transceiver must be used with negative-ground sys-  
tems only. The power supply should be equipped with  
overload protection (NEC Class 2 rating), to protect  
against a short circuit between its output terminals and  
the radio’s power connector.  
NOTE: Typically, it takes about 30 seconds for the transceiver to fully  
power up, and may take several minutes to associate with  
another unit, especially if GPS is required for time synchroni-  
zation.  
Step 4—Review the Transceiver’s Configuration  
There are two key settings that must be known before placing the unit  
into service:  
Network NameCommon identifier used by all of the units, that  
are part of the same network. The Network Name must be pro-  
grammed to enable Remote units to associate with the Access  
Point unit. (Default name is MDS-Mercury.)  
IP Address—Must be a unique address to allow for IP access  
through the LAN port or over-the-air. (Default is 192.168.1.1)  
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Other parameters commonly needing review or adjustment are:  
RF Output Power Level (AP Only)—Check and adjust as neces-  
sary for compliance with regulatory limits. (Default power is  
+30 dBm for 900 model, +20 dBm for 3650 model.) Note that  
Remotes “auto-adjust” power output based on target receive  
signal set at the Access Point.  
Password—Used for remote access and Menu System features.  
Frequency Mode (900 model only)—This is found under Radio  
Conguration Menu>Frequency Control. The following modes  
are available:  
Single Channel—Where AP and Remote link up using one fre-  
quency channel of the 14 possible channels in the 900 Mhz  
band. This is the default frequency mode.  
Static Hopping—Where an AP and Remote link up using  
FHSS based on a Hop Pattern.  
Hopping with Hand-offs—(Used with Remotes only.) Based on  
AP locations file, which contains GPS coordinates to prede-  
termine or preselect which AP to hop with.  
Frequency (3650 model only)—Operating frequency in MHz.  
TDD Sync Mode (AP only)—Selections are: Free Run, Prefer  
GPS, and GPS Required.  
For single channel operation, the TDD Sync Mode can be set to  
Free Run or GPS Required. Using GPS Required synchronizes  
the AP’s transmissions to the GPS timing. When the frequency  
mode is Static Hopping the TDD Sync Mode must be set to GPS  
Required.  
Free Run allows for rapid configuration in most systems. Note  
that Free Run only works on single channel frequency mode (the  
default mode).  
GPS Required is only needed on the 3650 model to synchronize  
multiple Access Points.  
NOTE: The default password for all units is admin. The default user-  
name is admin.  
A unique IP address and subnet are required to access the Menu  
System, either through the LAN port, or remotely over-the-air.  
A summary of selected operating parameters’ range and default values  
is included in the Installation Setup Chart at the center of this guide.  
05-4558A01, Rev. C  
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Log-in and Configuration Procedure  
The following is an overview of the local log-in and configuration pro-  
cedure using the COM1 serial port. For detailed instructions on this,  
and other methods of control, refer to the Mercury Reference Manual.  
a. Connect a computer’s serial port to the COM1 Port of the radio.  
b. Launch a terminal communication program, such as Hyper-  
Terminal, on the computer. (Congure terminal to: 115,200  
bps/8N1/no handshaking/VT100.)  
c. Press the ENTER key. A login prompt will be displayed that  
requires a username and password.  
d. Enter the username and password (default entries are admin).  
e. Change the radio’s network name from the default entry of  
MDS-Mercury. This can be changed under the Radio Congura-  
tion Menu for both AP and Remote.  
f. Review other settings and make changes as necessary, such as  
the unit password, IP address, and security.  
g. Under the Radio Conguration Menu at the Access Point,  
set/verify the following:  
Transmit Power—Settable from: -30 dBm to +30 dBm (AP);  
0 dBm to +30 dBm (Remote); +20 dBm for 3650 models.  
Receive Power—Target receive signal of the AP which  
Remotes will have to adjust based on distance.  
h. Under the Frequency Control Menu of the Radio Conguration  
Menu set/verify the following:  
Frequency Mode—Single Channel  
Single Frequency—Channel (0 to 13)  
Frame Duration—for a 1.75 Mhz channel, use either 10 or 20  
milliseconds.  
i. Ensure that the Remote's radio parameters are consistent with  
the AP's network name and the Frequency Control Parameters.  
Repeat above steps for each unit in the network.  
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NOTE: Using Conguration Scripts under the Maintenance/Tools  
menu will aid in uniformly configuring multiple units. See the  
Mercury Reference Manual for details.  
Step 5—Connect the Data Equipment  
Connect Ethernet-compatible data equipment to the unit’s LAN port  
(10/100 BaseT), or one of the serial ports, depending on the capability  
of your transceiver.  
Use a straight-through Ethernet cable to connect the LAN port to a hub  
or switch, and a crossover cable to connect it directly to an Ethernet  
station (PC, PLC, RTU).  
Step 6—Check for Normal Operation  
This step verifies the proper operation of wireless communications  
between an Access Point and its associated Remotes.  
At All Units...  
Observe the transceiver’s LED panel (See Installation Setup Chart)  
for the proper indications. In a normally operating system, the radio  
will typically become associated in about two minutes from start-up.  
At the Access Point...  
a. If the Access Point unit is the rst unit you are installing, send  
a PING command to it through the LAN port. This veries basic  
LAN connectivity.  
b. If you have already installed a Remote unit, try sending a PING  
to that unit through the Menu System PING utility or a device  
connected to the unit on the same subnet.  
At Remotes...  
a. Look for the LINK LED to turn on and stay on. This indicates  
the unit has successfully associated with the network’s Access  
Point. (The association process may take up to 30 seconds.)  
b. Check the Starting Information screen for the Device Status  
(also known as Connection Status). It will show one of the fol-  
lowing:  
Initializing—This is the first phase after boot-up.  
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Scanning—The unit is looking for an Access Point beacon signal.  
Ranging—Unit is adjusting power, timing, and frequency with an AP.  
Connecting—Unit has an RF connection with the AP.  
Authenticating—(When Device Authentication is in use) The Remote  
is authenticating itself to the network to obtain security clearance.  
Associated —The unit has successfully synchronized and associated  
with an Access Point. This is the normal status.  
Alarmed—The unit is has detected one or more alarms that have not  
been cleared.  
c. When the network is operating properly based on observation  
of the unit’s LEDs, connect a computer to the transceiver’s  
data port that will be used by the local terminal equipment.  
Send the PING command to verify communications link integ-  
rity with the Access Point.  
d. After the PING is successful, connect the terminal equipment  
to the radio’s data port and verify normal operation.  
If all checks are OK, you are finished with the installation at this site.  
Resetting to Factory Defaults (Use with Caution)  
Selecting Maintenance/Tools>Reset to Factory Defaults sets all trans-  
ceiver parameters back to their factory defaults. This may be useful  
when several parameters have been modified and there is no track of  
changes. It causes the transceiver to return to a known factory state.  
Use this function with care, as all user-customized settings will be  
cleared.  
AIMING DIRECTIONAL ANTENNAS  
Directional antennas usually require some fine-tuning of their bearing  
to optimize the received signal strength. The unit has a built-in  
received signal strength indicator (RSSI) that can be used to optimize  
the received signal level. It is available under the Performance Informa-  
tion menu.  
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Starting Information Screen  
(Read-Only Status)  
MAIN MENU  
Security  
Configuration  
Redundancy  
Configuration (AP)  
Network  
Configuration  
Radio  
Configuration  
Device  
Information  
Performance  
Information  
Maintenance/Tools  
Model  
Redundancy Config.  
Ntwk Event Triggers  
Radio Event Triggers  
Hdwr Event Triggers  
Red. Config. Options  
Force Switchover  
Event Log  
Network Name  
Transmit Power  
Receive Pwr. (AP)  
Freq. Control  
Device Security  
Ntwk. Intfc. Config  
Reprogramming  
Config. Scripts  
Ping Utility  
Serial Number  
Wireless Security  
Packet Statistics  
Ethernet Port Config  
Bridge Configuration  
SNMP Agent Config. (AP)  
AP Location Info (RM)  
SNTP Server Config.  
RADIUS  
Configuration  
Uptime  
Date  
GPS Status  
Wireless Ntwk Stat.  
Auth. Codes  
Reset to Defaults  
Radio Test  
Manage Certif.  
Time  
Intl. Radio Stat. (RM)  
Performance Trend  
Adv. Config.  
Date Format  
Console Bd. Rt.  
UTC Time Offset  
F/W Versions  
F/W Upgrade  
GPS  
Configuration (RM)  
Device Names  
Stream GPS to Console  
Send GPS via UDP  
NOTES  
• Chart shows top-level view only. See Reference Manual for details.  
• Not all menu items are-user configurable  
• Spacebar is used to make some menu selections  
• AP = Access Point Only  
GPS UDP Server IP Address  
GPS UDP Server UDP Port  
• RM = Remote Only  
GE MDS  
175 Science Parkway  
Rochester, NY 14620 USA  
MENU SYSTEM  
Flowchart  
Insert to P/N 05-4458A01  
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INSTALLATION REFERENCE CHART  
Detailed instructions are contained in the Reference Manual, P/N 05-4446A01  
INSTALLATION SUMMARY  
Step 1 – Mount the Transceiver  
ANTENNA  
SYSTEM  
Step 2 – Install the Antennas  
Step 3 – Measure & Connect Primary Power (10–30 Vdc)  
Step 4 – Review the Transceiver’s Configuration  
Network Name—Unique name for each radio network. Required for  
Remotes to associate with the Access Point. (Default name is  
MDS-Mercury.)  
RTU/PLC  
(Crossover Cable  
to Radio)  
IP Address—Must be a unique number to allow for IP access  
through the Ethernet Port.  
NOTE: A unique IP address is essential to access the web browser-based  
Management System.  
RF Output Power—Adjust as necessary for regulatory compliance.  
Username/Password—Used for remote access and some Management  
System features. (Username and Password default = admin)  
Step 5 – Connect the Data Equipment  
Connect the data equipment to data port(s):  
TO GPS ANTENNA  
(Provides 3.3 Vdc output)  
PC RUNNING  
TERMINAL  
PROGRAM  
• LAN—10/100BaseT Ethernet-compatible equipment:  
Ethernet PLC (Crossover cable); Ethernet switch (Straight-Through)  
• COM1—RS/EIA-232 compatible equipment (Crossover cable to serial  
PLC/RTU)  
(Straight-Through  
Cable to Radio)  
TO DC POWER SUPPLY  
(10–30 Vdc)  
TYPICAL INSTALLATION—Remote Shown  
tep 6 – Check for Normal Operation  
Observe the transceiver LED status panel for the proper indications. In a normally operating system, the following LED indications s  
hould be seen within 30 seconds of power-up:  
WR—Lights continuouslyL  
AN—On or blinks intermittently  
LINK— On or blinks intermittently (Remotes: if associated)  
Use PING command to test basic data link integrity between Access Point and Remotes.  
I f the PING command is successful, connect the RTU/data equipment to the data port and verify normal operation.  
I f the LINK LED on Remotes is not on after 2 or 3 minutes, the unit has failed to associate with the Access Point. It may be necessary t  
o reposition or redirect the radio’s antenna for better reception/signal strength. Check also GPS antenna system.  
C heck connected data equipment for normal operation.  
BASIC CONFIGURATION DEFAULTS  
The Management System can be accessed through the COM1 Port using a terminal emulator. The basic items listed below, and  
many other parameters and tools can be accessed through this tool. HTTP, Telnet access, and changing parameters are controlled  
by password.  
ITEM  
MGT SYSTEM MENU  
DEFAULT  
VALUES/RANGE  
• 1–8 alphanumeric characters  
• Case-sensitive; can be mixed case  
Username/Password Device Information  
admin (lower case)  
• 1–16 alphanumeric characters  
• Case-sensitive; can be mixed case  
MDS-Mercury  
192.168.1.1  
Network Name  
Network Configuration  
Contact your Network Administrator  
IP Address  
Network Configuration  
Radio Configuration  
AP: -30 to +30 dBm RM: 0 to +30 dBm  
+30 dBm (900 model)  
+20 dBm (3650 model)  
RF Output Power  
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In general, signal levels stronger than –80 dBm will provide reliable  
communication in the network. RSSI measurements and Wireless  
Packet Statistics are based on multiple samples over a period of sev-  
eral seconds. The average of these measurements is displayed by the  
RSSI screen.  
In the steps below, the path to the Menu System item is shown in bold  
text.  
Procedure  
1. Verify the Remote is associated with an Access Point unit by  
observing the LINK LED. It should be on or blinking.  
2. View and record the Wireless Packets Dropped and Received Error  
rates. This information will be used later.  
Main Menu>Performance Information>Packet Statistics  
3. Read the RSSI level at the Remote.  
Main Menu>Performance Information>Internal Radio Status  
4. Optimize RSSI by slowly adjusting the direction of the antenna.  
Watch the RSSI indication for several seconds after making each  
adjustment so that the RSSI accurately reects any change in the  
link signal strength. The less negative the number, the stronger the  
signal.  
5. View the Wireless Packets Dropped and Received Error rates at the  
point of maximum RSSI level. They should be the same or lower  
than previously noted.  
Main Menu>Performance Information>Packet Statistics  
If the RSSI peak results in an increase in the Packets Dropped and  
Received Error numbers, the antenna may be aimed at an undes-  
ired signal. Try a different antenna heading.  
NOTE: Access Points and Remote stations must use the same antenna  
polarity (vertical or horizontal) or signal strengths will be  
attenuated by 20 dB or more.  
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TRANSMITTER POWER & ANTENNA TEST  
The following procedure may be used to measure the transmitter’s RF  
power output and SWR “match” of the antenna system. A directional  
wattmeter is required for the test, such as a Bird Model 43, with an  
appropriate element installed.  
Before you start, keep in mind that using the Test Mode will disrupt  
network operation.  
Procedure  
1. Connect a directional wattmeter between the ANTENNA port and  
the antenna system.  
2. Place the transceiver into the Radio Test Mode.  
Main Menu>Maintenance/Tools Menu>Radio Test>Radio Mode>Test  
NOTE: The Test Mode has a 10-minute timer, after which it will  
return the transceiver to normal operation. The Test Mode can  
also be terminated manually, via the menu.  
3. Set the transmitter RF output power to +28 dBm.  
Main Menu>Radio Configuration>Transmit Power  
NOTE: The Test Mode RF power setting does not affect the output  
level during normal operation  
4. Activate (key) the transmitter.  
Main Menu>Maintenance/Tools>Radio Test>Test Mode>  
TxKey> Enable  
Use the spacebar to key and unkey the transmitter ON and OFF  
(Enable/Disable).  
5. Using the wattmeter, measure the forward and reected power  
into the antenna system and calculate the SWR. The ratio should  
be less than 2:1. Higher levels may indicate a problem with the  
antenna or feedline.  
6. Turn off Test Mode at the Access Point and Remote radio.  
Main Menu>Maintenance/Tools>Radio Test>Radio Mode>Normal  
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TROUBLESHOOTING  
It is best to begin troubleshooting at the Access Point, as the rest of the  
system depends on it for network synchronization and configuration.  
If the Access Point has problems, the operation of the entire network  
will be affected.  
All radios in the network must meet these basic requirements:  
• Adequate and stable primary power  
• An efficient and properly aligned antenna system  
• Secure connections (RF, data & power)  
• Proper programming of the unit’s operating parameters, espe-  
cially Frequency Mode Selection, Network Name, and IP  
Address  
• The correct interface between the radio and the connected data  
equipment (proper cable wiring, data format and timing)  
Table 1 provides suggestions for resolving common system difficul-  
ties using the radio’s LEDs as a guide. Table 2 on Page 13 provides  
guidance for using the Menu System as a tool.  
If problems cannot be resolved using the guidance provided here,  
review the GE MDS web site’s technical support area for recent soft-  
ware/firmware updates, general troubleshooting help, and service  
information. Additional help is available through our Technical Sup-  
port Department.  
Table 1. Troubleshooting Using LEDs  
Symptom  
Problem/Recommended Checks  
PWR LED  
not lit.  
a. Voltage too low—Check for proper supply voltage at  
the power connector (10–30 Vdc).  
b. Indefinite Problem—Cycle the power and wait  
(30 seconds) for the unit to reboot. Then, recheck for  
normal operation.  
PWR LED is  
blinking.  
a. Blinking indicates the presence of an alarm condition.  
b. View Current Alarm List and Error Log and correct the  
problem if possible.  
c. Blinking continues until the fault is corrected, for  
example, a valid IP address is entered, etc.  
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Table 1. Troubleshooting Using LEDs (Continued)  
Symptom  
Problem/Recommended Checks  
LINK LED  
not lit.  
a. Network Names of APs and Remotes do not match.  
They must be identical for association to occur—Also,  
verify that the system has a unique Network Name.  
b. Remote not yet associated with an Access Point with  
the same Network Name.  
Check the “Status” of the unit’s process of associating  
with the Access Point. Use the Menu System.  
c. Poor Antenna System—Check the antenna, feedline  
and connectors. Reflected power should be less than  
10% of the forward power reading (SWR 2:1 or lower).  
d. Wrong Frequency Mode parameters where units need  
to be time synchronized. Frequency Mode parameters  
are channel, bandwidth and pattern offset.  
e. Wrong encryption settings—The Encryption Enable  
and Encryption Phrase must match on the AP and  
Remote.  
f. Wrong device authentication settings—Verify settings  
match on AP and Remote.  
LAN LED not  
lit.  
a. Verify the Ethernet cable is connected at both ends.  
b. Verify that the appropriate type of Ethernet cable is  
used: straight-through, or crossover as required.  
c. Verify setting of parameter Eth Port Follows  
Association if selected or enabled. If enabled, LED  
does not light when Remote is not associated.  
GPS LED  
not lit  
Indicates no GPS fix has been obtained. This only applies  
when GPS operation is desired.  
a. Check connection of GPS antenna cable and the  
antenna itself. Is there a clear “view” to satellites?  
Note: Blinking LED indicates establishing TDD Sync.  
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Table 2. Troubleshooting with the Menu System  
Symptom  
Problem/Recommended System Checks  
Cannot Access the  
Remote or AP  
through COM1  
Only occurs in three possible scenarios:  
—COM1 is damaged or the Unit is faulty.  
—COM1 is being used for Streaming GPS  
information to Console terminal.  
—COM1 is being used for serial data.  
a. Connect to unit via Telnet or Web browser  
b. Disable the serial mode for COM1  
(Serial Gateway Conguration>Com1 Serial  
Data Port>Status>Disabled)  
or, if you know the unit’s data configuration...  
c. Connect to COM 1 via a terminal set to VT100  
and the port's data baud rate to xxxx bps (4800  
for GPS) 8N1.  
d. Port in Data mode. Enter escape sequence “+++”.  
a. Verify your IP settings.  
Cannot pass IP  
data to WAN.  
b. Use the PING command to test communication  
with units in the local radio system.  
c. If successful with local PING, attempt to PING an  
IP unit attached to another radio.  
d. If successful with the LAN PINGs, try connecting  
to a known unit in the WAN.  
ExcessiveWireless Possible Radio Frequency Interference (RFI)—  
Retries.  
a. If omnidirectional antennas are used, consider  
changing to directional antennas. This will often  
limit interference to and from other stations.  
b. Try skipping channels where persistent  
interference is known or suspected.  
c. The installation of a filter in the antenna feedline  
may be necessary. Consult the factory for further  
assistance.  
Password  
forgotten.  
a. Connect to the unit using a terminal through the  
COM1 Port.  
b. Consult the factory. Get a password-resetting  
Authorization Key.  
c. Enter the Authorization Key at the login prompt  
as a password. Use login name authcode.  
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SPECIFICATIONS  
GENERAL  
Temperature Range:  
Humidity:  
–40° C to +70° C (–40° F to 158° F)  
95% at +40° C (104° F); non-condensing  
10–30 Vdc  
Primary Power:  
External Power Supply Options: 48 Vdc; 110–120/210–220 Vac  
Typical Current Consumption (assumes 1 Watt RF Output):  
Mode  
DC Power  
25 W  
13.8 Vdc  
1.8 A  
24 Vdc  
1.0 A  
AP Transmit  
AP Receive  
RM Transmit  
RM Receive  
8 W  
579 mA  
1.8 A  
333 mA  
1.0 A  
25W  
6.5W  
471 mA  
270 mA  
Size (without mtg. hardware):  
5.72 H x 20 W x 12.38 D cm  
(2.25 H x 7.88 W x 4.88 D in.)  
Mounting Options:  
Weight:  
Flat surface brackets, DIN rail, 19” rack  
1kg / 2.2 lb.  
Case:  
Die Cast Aluminum  
RADIO CHARACTERISTICS  
GENERAL:  
Frequency Band:  
Mercury 900: 902–928 MHz  
Industrial, Scientific & Medical (ISM) Band  
Mercury 3650: 3650–3700 MHz  
FCC Registered Band  
TRANSMITTER:  
RF Output @ connector:  
Mercury 900: –30 to +30 dBm  
Mercury 3650: 0 to 20 dBm  
Increments of 1.0 dB, set by user  
Duty Cycle:  
Continuous  
50 Ohms  
Output Impedance:  
RECEIVER:  
Type:  
Double conversion superheterodyne  
Sensitivity and Data Rate:  
Dependent on modulation and bandwidth.  
See Reference Manual Specifications.  
14  
MDS Mercury Series Startup Guide  
05-4558A01, Rev.C  
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PHYSICAL INTERFACE:  
Ethernet: 10/100BaseT, RJ-45  
Serial: (COM1) RS-232, DB-9F  
APPROVALS:  
FCC Part 15.247 (DTS)  
CSA/US Class 1, Div. 2  
Industry Canada RS-210  
PROTOCOLS:  
Ethernet: IEEE 802.3, Spanning Tree  
(Bridging), VLAN, IGMP  
TCP/IP: DHCP, ICMP, UDP, TCP. ARP,  
Multicast, SNTP, TFTP  
Serial: Encapsulation over IP (tunneling)  
for serial async multidrop protocols includ-  
ing Modbus, DNP.3, DF1, BSAP  
MANAGEMENT:  
HTTP, HTTPS, TELNET, SSH, local  
console  
SNMPv1/v2/v3, MIB-II, Enterprise MIB,  
SYSLOG, MDS NETview MSTM compati-  
ble  
05-4558A01, Rev. C  
MDS Mercury Series Startup Guide  
15  
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TECHNICAL ASSISTANCE  
Technical assistance is available from our Technical Support Depart-  
ment during business hours (8:30 A.M.–7:00 P.M. Eastern Time).  
When calling, please give the complete model number of the radio,  
along with a description of the trouble symptom(s) that you are expe-  
riencing. In many cases, problems can be resolved over the telephone,  
without the need for returning the unit to the factory.  
Phone: 585 241-5510 E-Mail: [email protected]  
FAX: 585 242-8369  
FACTORY SERVICE  
If return of the equipment is necessary, please contact our Technical  
Support Team. You will be issued a Service Request Order (SRO)  
number. The SRO number will help expedite the repair so that the  
equipment can be repaired and returned to you as quickly as possible.  
Please be sure to include the SRO number on the outside of the ship-  
ping box, and on any correspondence relating to the repair. No equip-  
ment will be accepted for repair without an SRO number.  
A statement should accompany the radio describing, in detail, the  
trouble symptom(s), and a description of any associated equipment  
normally connected to the radio. It is also important to include the  
name and telephone number of a person in your organization who can  
be contacted if additional information is required.  
The radio must be properly packed for return to the factory. The orig-  
inal shipping container and packaging materials should be used when-  
ever possible. All factory returns should be addressed to:  
GE MDS  
Customer Service Department  
(SRO No. XXXX)  
175 Science Parkway  
Rochester, NY 14620 USA  
When repairs are complete, the equipment will be returned by the  
same shipping method used to send it to the factory. Please specify if  
you wish to make different shipping arrangements. To inquire about  
an in-process repair, contact our Product Services Group using the  
telephone, Fax, or E-mail information given above.  
16  
MDS Mercury Series Startup Guide  
05-4558A01, Rev.C  
Download from Www.Somanuals.com. All Manuals Search And Download.  
GE MDS, LLC  
175 Science Parkway  
Rochester, NY 14620  
General Business: +1 585 242-9600  
FAX: +1 585 242-9620  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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