GE Monogram Ventilation Hood ZVC30LSS User Manual

Owner’s  
Manual  
30″, 36and 48″  
Custom Hood Insert  
ZVC30LSS  
ZVC36LSS  
ZVC48LSS  
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Consumer Information  
Custom Hood Insert  
Before you request service, check the Problem  
Solver in the back of this manual.  
It lists causes of minor operating problems that  
you can correct yourself.  
Save time  
& money  
To obtain service, see the Consumer Services page NEXT, if you are still not pleased, write all the  
If you  
need  
service  
in the back of this manual.  
details—including your phone number—to:  
We’re proud of our service and want you to be  
pleased. If for some reason you are not happy with  
the service you receive, here are some steps to  
follow for further help.  
Manager, Customer Relations  
GE Appliances  
Appliance Park  
Louisville, KY 40225  
FIRST, contact the people who serviced your  
appliance. Explain why you are not pleased.  
In most cases, this will solve the problem.  
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IMPORTANT SAFETY INSTRUCTIONS  
READ ALL INSTRUCTIONS BEFORE USING  
SAFETY PRECAUTIONS  
WARNING—TO REDUCE THE RISK OF  
WARNING—TO REDUCE THE RISK OF A  
A. Never leave surface units unattended at high  
settings. Boilovers cause smoking and greasy  
spillovers that may ignite. Heat oils slowly on  
low or medium settings.  
FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, RANGE TOP GREASE FIRE:  
OBSERVE THE FOLLOWING:  
A. Use this unit only in the manner intended  
by the manufacturer. If you have questions,  
contact the manufacturer.  
B. Before servicing or cleaning unit, switch  
power off at service panel and lock the service  
disconnecting means to prevent power from  
being switched on accidentally. When the  
service disconnecting means cannot be  
locked, securely fasten a prominent warning  
device, such as a tag, to the service panel.  
B. Always turn hood ON when cooking at high  
heat or when flambéing food (i.e. Crepes  
Suzette, Cherries Jubilee, Peppercorn Beef  
Flambé).  
C. Clean ventilating fans frequently. Grease  
should not be allowed to accumulate on  
fan or filter.  
C. Do not use this unit with any solid-state speed  
D. Use proper pan size. Always use cookware  
appropriate for the size of the surface  
element.  
control device.  
D. This unit must be grounded.  
CAUTION—FOR GENERAL VENTILATING WARNING—TO REDUCE THE RISK OF  
USE ONLY. DO NOT USE TO EXHAUST  
HAZARDOUS OR EXPLOSIVE MATERIALS AND  
VAPORS.  
FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS,  
OBSERVE THE FOLLOWING:  
A. Installation work and electrical wiring must be  
done by qualified person(s) in accordance with  
all applicable codes and standards, including  
fire-related construction.  
B. Sufficient air is needed for proper combustion  
and exhausting of gases through the flue  
(chimney) of fuel burning equipment to  
prevent back drafting. Follow the heating  
equipment manufacturer’s guidelines and  
safety standards such as those published by  
the National Fire Protection Association (NFPA),  
and the American Society for Heating,  
WARNING—TO REDUCE THE RISK OF  
INJURY TO PERSONS IN THE EVENT OF A RANGE  
TOP GREASE FIRE, OBSERVE THE FOLLOWING*:  
A. SMOTHER FLAMES with a close-fitting lid,  
cookie sheet or metal tray, then turn off the  
burner. BE CAREFUL TO PREVENT BURNS. If the  
flames do not go out immediately, EVACUATE  
AND CALL THE FIRE DEPARTMENT.  
B. NEVER PICK UP A FLAMING PAN—You may be  
burned.  
Refrigeration and Air Conditioning Engineers  
(ASHRAE), and the local code authorities.  
C. When cutting or drilling into wall or ceiling, do  
not damage electrical wiring and other hidden  
utilities.  
C. DO NOT USE WATER, including wet dishcloths  
or towels—a violent steam explosion will  
result.  
D. Use an extinguisher ONLY if:  
1. You know you have a Class ABC  
extinguisher, and you already know  
how to operate it.  
D. Ducted fans must always be vented to the  
outdoors.  
2. The fire is small and contained in the  
WARNING—TO REDUCE THE RISK OF  
Do not attempt to repair or replace any  
part of your hood unless it is specifically  
recommended in this manual. All other  
servicing should be referred to a qualified  
technician.  
area where it started.  
FIRE, USE ONLY METAL DUCTWORK.  
3. The fire department is being called.  
4. You can fight the fire with your back  
to an exit.  
*Based on “Kitchen Firesafety Tips” published by  
NFPA.  
CAUTION—AUTOMATICALLY OPERATED  
DEVICE. TO REDUCE THE RISK OF INJURY,  
DISCONNECT FROM POWER SUPPLY BEFORE  
SERVICING. THE UNIT IS EQUIPPED WITH AN  
INTEGRAL DISCONNECTING SWITCH LOCATED  
INSIDE THE BLOWER HOUSING.  
READ AND SAVE  
THESE INSTRUCTIONS.  
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INSTRUCTIONS DE SÉCURITÉ IMPORTANTES  
LISEZ TOUTES LES INSTRUCTIONS AVANT D’UTILISER VOTRE APPAREIL  
PRÉCAUTIONS EN MATIÈRE DE SÉCURITÉ  
AVERTISSEMENT :  
POUR RÉDUIRE LE RISQUE D’INCENDIE,  
DE SECOUSSE ÉLECTRIQUE OU DE BLESSURE  
CORPORELLE, OBSERVEZ LES PRÉCAUTIONS  
SUIVANTES :  
A. N’utilisez cet appareil que de la manière prévue  
par le fabricant. Si vous avez des questions, appelez  
le fabricant.  
AVERTISSEMENT :  
RÉDUISEZ LE  
RISQUE D’UN FEU DE GRAISSE SUR LA SURFACE  
DE CUISSON DU FOUR :  
A. Ne laissez jamais sans surveillance les unités de cuisson  
de surface à une température élevée. Le bouillonnement  
occasionne des débordements fumants et graisseux qui  
peuvent prendre feu. Chauffez à feu doux les substances  
huileuses, avec un réglage bas ou moyen.  
B. Ne préparez pas des mets flambés sur la cuisinière.  
Si vous préparez des mets flambés sous la hotte, mettez  
le ventilateur en marche.  
B. Avant de réparer ou de nettoyer votre appareil,  
débranchez le courant au niveau du panneau  
de service et verrouillez les mécanismes de  
débranchement de service pour éviter tout  
C. Nettoyez les mécanismes de ventilation fréquemment.  
Il ne faut pas permettre une accumulation de graisse sur  
le ventilateur ou sur le filtre.  
branchement accidentel au courant. Si vous ne pouvez  
pas verrouiller les mécanismes de débranchement de  
service, attachez soigneusement un avertissement bien  
visible, comme une étiquette, au panneau de service.  
D. Utilisez une casserole de bonne taille. Utilisez toujours  
un ustensile de cuisine qui convienne au diamètre de  
l’élément de cuisson.  
C. N’utilisez jamais cet appareil avec un mécanisme  
de réglage de la vitesse à semi-conducteurs.  
AVERTISSEMENT :  
POUR RÉDUIRE  
D. Cet appareil doit être bien mis à la terre.  
LE RISQUE D’INCENDIE, DE SECOUSSE ÉLECTRIQUE  
OU DE BLESSURE CORPORELLE, OBSERVEZ LES  
PRÉCAUTIONS SUIVANTES :  
ATTENTION :  
UNIQUEMENT À USAGE  
DE VENTILATION GÉNÉRALE. N’UTILISEZ JAMAIS  
POUR L’ÉCHAPPEMENT DE MATIÈRES ET DE  
VAPEURS EXPLOSIVES.  
A. Vous devez faire exécuter tous les travaux d’installation  
et de câblage électrique par une personne qualifiée,  
conformément à tous les codes et les normes en  
vigueur, en particulier ceux de construction relatifs  
aux incendies.  
AVERTISSEMENT :  
POUR RÉDUIRE  
LE RISQUE DE BLESSURE CORPORELLE SI DE LA  
GRAISSE PREND FEU SUR LA SURFACE DE CUISSON  
DU FOUR, SUIVEZ LES INSTRUCTIONS SUIVANTES* :  
B. Vous devez assez d’air pour avoir une bonne combustion  
et permettre l’évacuation des gaz par le conduit de  
cheminée du matériel de combustion du carburant, afin  
d’éviter tout retour d’air. Suivez les directives du fabricant  
de matériel de combustion et les normes de sécurité  
comme celles publiées par la National Fire Protection  
Association (NFPA) et l’American Society for Heating,  
Refrigeration and Air Conditioning Engineers (ASHRAE),  
ainsi que les modalités des codes locaux.  
A. ÉTOUFFEZ LES FLAMMES avec un couvercle qui  
convient, une tôle à biscuits ou un plateau en métal,  
puis éteignez le brûleur. FAITES BIEN ATTENTION DE NE  
PAS VOUS BRÛLER. Si les flammes ne s’éteignent pas  
immédiatement, SORTEZ ET APPELEZ LES POMPIERS.  
B. NE DÉPLACEZ JAMAIS UNE CASSEROLLE QUI FLAMBE—  
Vous pouvez vous brûler.  
C. Si vous faites un trou ou une ouverture dans un mur ou  
un plafond, n’endommagez pas les fils électriques et les  
autres installations cachées de service public.  
C. N’UTILISEZ JAMAIS D’EAU, en particulier de serviette ou  
de chiffon mouillé—il se produira une explosion violente  
de vapeur brûlante.  
D. Vous devez toujours alimenter les ventilateurs dans les  
D. N’UTILISEZ UN EXTINCTEUR que si :  
conduits en air en provenance de l’extérieur.  
1. Vous avez un extincteur de classe ABC et vous savez  
comment l’utiliser;  
AVERTISSEMENT :  
POUR RÉDUIRE  
2. Le feu est réduit et confiné à l’endroit où il a  
commencé;  
LE RISQUE D’INCENDIE, N’UTILISEZ QUE DES  
CONDUITS EN MÉTAL.  
3. Vous avez déjà appelé les pompiers;  
N’essayez jamais de remplacer ou de réparer un  
élément de votre hotte si le présent manuel ne le  
recommande pas expressément. Tout autre entretien  
doit être effectué par un technicien qualifié.]  
4. Vous combattez les flammes en tournant le dos à  
une sortie.  
* Basé sur l’ouvrage intitulé «Kitchen Fire Safety Tips»  
publié par la NFPA.  
ATTENTION :  
APPAREIL COMMANDÉ  
AUTOMATIQUEMENT. AFIN DE RÉDUIRE LES  
RISQUES DE BLESSURE, DÉBRANCHEZ  
L’APPAREIL DE L’ALIMENTATION ÉLECTRIQUE  
AVANT DE PROCÉDER À UNE RÉPARATION.  
L'APPAREIL EST ÉQUIPÉ D’UN SECTIONNEUR  
INTÉGRAL SITUÉ À L’INTÉRIEUR DU LOGEMENT  
DU VENTILATEUR.  
LISEZ ET CONSERVEZ  
CES INSTRUCTIONS.  
5
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Controls and Features  
Custom Hood Insert  
NOTE: Avoid using food products that produce  
flames under the range hood.  
Controls  
1
FAN DECREASE ON/OFF. Press to turn on and  
decrease fan settings. It remembers the last  
fan level used. The buttons allow you to cycle  
around to the desired setting. (Use to set the fan  
speed to LOW, MED, HIGH, BOOST or OFF.)  
1
2
3
4
5
2
FAN INCREASE ON/OFF. Press to turn on and  
increase fan settings. It remembers the last  
fan level used. The buttons allow you to cycle  
around to the desired setting. (Use to set the fan  
speed to LOW, MED, HIGH, BOOST or OFF.)  
SENSOR FEATURE—The hood fan will  
automatically turn on at the MED setting if  
cooking temperatures become too hot. The fan  
will stay on for a minimum of 3 minutes and will  
then turn off when temperatures cool to an  
appropriate level.  
3
4
5
LIGHT DECREASE ON/OFF. Press to turn on  
and dim the lights. It remembers the last light  
level used. The buttons allow you to cycle  
around to the desired setting. (There are four  
light levels/settings and OFF.)  
LIGHT INCREASE ON/OFF. Press to turn on  
and brighten the lights. It remembers the last  
light level used. The buttons allow you to cycle  
around to the desired setting. (There are four  
light levels/settings and OFF.)  
POWER ON/OFF. Press to activate (turn  
on)/deactivate (turn off) the control buttons.  
When the buttons are active (turned on), their  
outer rings will be illuminated. When active  
(turned on), the hood lights and fan will  
automatically turn on at their last settings.  
NOTES:  
Always deactivate (turn off) the buttons when  
the hood is not in use.  
If both the LIGHT and FAN are set to OFF, the  
buttons will automatically deactivate (turn off)  
after 10 seconds.  
6
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Care and Cleaning  
Custom Hood Insert  
Before servicing or cleaning the unit, switch  
power off at the service panel and lock the service  
panel to prevent power from being switched on  
accidentally. If the service panel cannot be locked,  
fasten a tag or prominent warning label to the  
panel.  
For your  
safety  
The metal filters trap grease released by foods  
on the cooktop. The filters also help prevent flames  
(from food, grease) from damaging the inside of the  
hood.  
Metal  
grease  
filters  
Clip  
For this reason, the filters must ALWAYS be in place  
when the hood is used. The grease filters should be  
cleaned every 6 months, or as needed.  
To remove:  
Support the filter with one hand while pulling down  
filter clip with the other. Pull the filter down and out.  
To replace:  
1. Tip the filter into the back tab slots and lift up.  
2. While maintaining slight upward pressure on  
filter, open clip and press into place with two  
hands.  
Clip  
To clean, swish the filter in hot soapy water and  
rinse in clean water or wash it in the dishwasher.  
Do not use abrasive cleansers.  
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Care and Cleaning  
Custom Hood Insert  
Do not use a steel wool pad; it will scratch  
the surface.  
To inquire about purchasing stainless steel  
appliance cleaner or polish, or to find the location  
of a dealer nearest you, please call our toll-free  
number:  
Stainless  
steel hood  
surfaces  
To clean the stainless steel surface, use warm  
sudsy water or a stainless steel cleaner or polish.  
Always wipe the surface in the direction of the  
grain. Follow the cleaner instructions for cleaning  
the stainless steel surface.  
National Parts Center  
monogram.com  
800.626.2002  
To change the light bulbs:  
Light bulbs  
1. Grasp the outer trim ring and twist until reaching  
the unlock position. Then pull the ring straight out.  
2. Grasp the bulb and twist until reaching the unlock  
position. Then gently pull the bulb straight out.  
3. Replace with the same wattage, type and size  
bulb. Wear gloves. Do not touch bulb with your  
bare fingers.  
These 120 volt, 50 watt halogen bulbs with a  
GU10 base are available at specialty lighting  
stores and home building centers.  
4. Replace the outer trim ring by inserting the two  
retaining tabs into the two tab slots, pressing the  
ring flush with the surface of the hood insert and  
twisting until reaching the lock position.  
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The Problem Solver  
Custom Hood Insert  
PROBLEM  
POSSIBLE CAUSE  
Questions?  
Use this  
problem  
solver!  
FAN AUTOMATICALLY  
TURNS ON AND CAN  
NOT BE TURNED OFF  
• The Sensor feature will automatically turn the fan on at the  
MED setting if cooking temperatures become too hot. The fan  
will stay on for a minimum of 3 minutes and will then turn off when  
temperatures cool to an appropriate level.  
FAN DOES NOT  
OPERATE WHEN  
TURNED ON  
• A fuse may be blown or a circuit breaker tripped. Replace fuse or  
reset circuit breaker.  
• The power disconnect switch inside the hood may be switched off.  
Remove the metal grease filters and flip the switch on.  
FAN FAILS TO CIRCULATE • Check to be sure the metal grease filters are clean. Clean the metal  
AIR OR MOVES AIR  
SLOWER THAN NORMAL  
grease filters (see the Metal grease filters section). If cleaning  
the filters does not correct the problem, call for service.  
FAN KEEPS GOING  
OFF AND ON  
• The motor is probably overheating and turning itself off. This can  
be harmful to the motor. Check to be sure the filters are clean. If off  
and on cycling continues, call for service.  
LIGHT WILL NOT STAY  
ON HIGH SETTING  
• Use 120 volt, 50 watt halogen bulbs with a GU10 base and make sure  
they are inserted securely. See the Light bulbs section.  
THE HOOD CONTROLS  
ARE NOT OPERATING  
CORRECTLY  
• Disconnect power to the hood by removing the fuse or turning the  
circuit breaker off in the home fuse box. Wait 30 seconds to allow the  
hood controls to reset and then replace the fuse or move the circuit  
breaker back on.  
SEQUENTIAL PRESSES  
OF THE LIGHT OR FAN  
BUTTONS WILL  
• It is normal for the light and fan buttons to cycle around through the  
settings so that you can easily set the controls to the desired setting.  
SOMETIMES CHANGE  
THE SETTING FROM THE  
LOWEST SETTING–TO OFF–  
TO THE HIGHEST SETTING,  
OR FROM THE HIGHEST  
SETTING–TO OFF–TO THE  
LOWEST SETTING  
WHEN PRESSING THE  
POWER ON/OFF BUTTON  
TO TURN ON THE LIGHT,  
THE FAN COMES ON  
INSTEAD  
• For your convenience, it is normal for the lights and fan to remember  
their last setting when you press the Power On/Off button. If you  
want only the lights on, press the “FAN +” (or the “FAN –” ) button until  
the fan is off. When you power the hood up next time, only the lights  
will function.  
9
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Notes  
Custom Hood Insert  
10  
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Notes  
Custom Hood Insert  
11  
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Notes  
Custom Hood Insert  
12  
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Consumer Services  
Custom Hood Insert  
With the purchase of your new Monogram appliance,  
receive the assurance that if you ever need information or  
assistance from GE, we’ll be there. All you have to do is call—  
toll-free!  
Whatever your question about any Monogram major appliance, GE Answer Center® information  
service is available to help. Your call—and your question—will be answered promptly and  
courteously. And you can call any time. GE Answer Center® service is open 24 hours a day,  
7 days a week.  
GE Answer  
Center®  
800.626.2000  
OR  
Visit our Website at: monogram.com  
A GE consumer service professional will provide expert repair service, scheduled at a time that’s  
convenient for you. Many GE Consumer Service company-operated locations offer you service  
today or tomorrow, or at your convenience (8:00 a.m. to 8:00 p.m. weekdays, 9:00 a.m. to 4:00  
p.m. Saturdays). Our factory-trained technicians know your appliance inside and out—so most  
repairs can be handled in just one visit.  
Monogram  
Preferred  
Service  
800.444.1845  
GE offers, free of charge, a brochure to assist in planning a barrier-free  
kitchen for persons with limited mobility.  
For Customers  
With Special  
Needs…  
Consumers with impaired hearing or speech who have access to a TDD  
or a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322)  
to request information or service.  
800.626.2000  
You can have the secure feeling that GE Consumer Service will still be there after your  
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll receive  
a substantial discount. With a multiple-year contract, you’re assured of future service at  
today’s prices.  
Service  
Contracts  
800.626.2224  
Individuals qualified to service their own appliances can have parts or accessories sent directly  
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine  
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.  
Parts and  
Accessories  
User maintenance instructions contained in this manual cover procedures intended to be  
performed by any user. Other servicing generally should be referred to qualified service  
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.  
800.626.2002  
13  
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Warranty  
Custom Hood Insert  
YOUR MONOGRAM HOOD WARRANTY  
Staple sales slip or cancelled check here. Proof of original  
purchase date is needed to obtain service under warranty.  
LIMITED ONE-YEAR WARRANTY  
WHAT IS  
COVERED  
For one year from date of original purchase, we will provide, free of charge, parts and  
service labor in your home to repair or replace any part of the hood that fails because  
of a manufacturing defect.  
This warranty is extended to the original purchaser and any succeeding owner for products  
purchased for ordinary home use in the 48 mainland states, Hawaii and Washington, D.C.  
If the product is located in an area where service by a GE Authorized Servicer is not available,  
you may be responsible for a trip charge or you may be required to bring the product to an  
Authorized GE Service Location for service. In Alaska the warranty is the same except that it  
is LIMITED because you must pay to ship the product to the service shop or for the service  
technician’s travel costs to your home.  
All warranty service will be provided by our Factory Service Centers or by our authorized  
Customer Care® servicers during normal working hours.  
Should your appliance need service, during warranty period or beyond, call 800.444.1845.  
Please have your serial number and model number available when calling for service.  
• Service trips to your home to teach you  
how to use the product.  
• Failure of the product if it is used for  
other than its intended purpose or used  
commercially.  
WHAT IS NOT  
COVERED  
• Replacement of house fuses or resetting  
of circuit breakers.  
• Improper installation.  
• Incidental or consequential damage  
caused by possible defects with this  
appliance.  
If you have an installation problem,  
contact your dealer or installer. You are  
responsible for providing adequate  
electrical, gas, exhausting and other  
connecting facilities as described in the  
Installation Instructions provided with  
the product.  
• Replacement of the replaceable filters.  
• Damage to the product caused by  
accident, fire, floods or acts of God.  
• Damage caused after delivery.  
• Product not accessible to provide required  
service.  
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair  
as provided in this Limited Warranty. Any implied warranties, including the implied  
warranties of merchantability or fitness for a particular purpose, are limited to one  
year or the shortest period allowed by law.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, so  
the above limitation or exclusion may not apply to you. This warranty gives you specific legal  
rights, and you may also have other rights which vary from state to state.  
To know what your legal rights are in your state, consult your local or state consumer affairs  
office or your state’s Attorney General.  
Warrantor: General Electric Company. Louisville, KY 40225  
14  
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o T d a y M a i l t a n t I m p o r  
e g R i s t r a t i o n O w n e r s h i p  
o d P u r c t C o n s u m e r  
A p p G l i E a n c e s  
Place  
1st Class  
Letter  
Stamp  
Here  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
15  
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Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to  
have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
your Consumer  
After completing this  
registration, write your  
Read your Owner’s  
Manual carefully. It will  
help you operate your  
new appliance properly.  
Product Ownership  
Registration today.  
Have the peace of mind  
of knowing we can  
contact you in the  
unlikely event of a  
safety modification.  
model and serial numbers  
in this manual. You will  
need this information  
should you require service.  
Our service number  
is 800.444.1845.  
1
2 3  
Important: To ensure that your product is registered, mail the separate product registration card.  
If the separate product registration card is missing, fold and mail the form below. No envelope is needed.  
FOLD HERE  
Consumer Product Ownership Registration  
Product  
Hood  
Model  
Serial  
Mr.  
Ms. Mrs. Miss ꢀ  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
E-mail Address*  
Zip  
Code  
City  
State  
Date Placed  
In Use  
Phone  
Number  
Month  
Day  
Year  
*
Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important  
communications from GE Appliances (GEA).  
GE Consumer & Industrial  
Appliances  
General Electric Company  
Louisville, KY 40225  
monogram.com  
Check here if you do not want to receive communications from GEA’s carefully selected partners.  
FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR WARRANTY RIGHTS.  
For more information about GEA’s privacy and data usage policy, go to monogram.com and click on “Privacy  
Policy” or call 800.626.2224  
TAPE CLOSED  
GE Consumer & Industrial  
Appliances  
General Electric Company  
Louisville, KY 40225  
monogram.com  
49-80425  
12-06 JR  
Printed in Italy  
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