Owner’s
Manual
Stainless Steel
Professional
Range Hood
Models:
ZV30
ZV36
ZV48
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IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING
SAFETY PRECAUTIONS
WARNING—TO REDUCE THE
WARNING—TO REDUCE THE
A. Never leave surface units unattended at high
settings. Boilovers cause smoking and greasy
spillovers that may ignite. Heat oils slowly on
low or medium settings.
RISK OF FIRE, ELECTRIC SHOCK OR
INJURY TO PERSONS, OBSERVE THE
FOLLOWING:
RISK OF A RANGE TOP GREASE FIRE:
A. Use this unit only in the manner intended
by the manufacturer. If you have questions,
contact the manufacturer.
B. Always turn hood ON when cooking at high
B. Before servicing or cleaning unit, switch
power off at service panel and lock the
service disconnecting means to prevent
power from being switched on accidentally.
When the service disconnecting means
cannot be locked, securely fasten a
prominent warning device, such as a tag,
to the service panel.
heat or when cooking flaming foods.
C. Clean ventilating fans frequently. Grease
should not be allowed to accumulate on
fan or filter.
D. Use proper pan size. Always use cookware
appropriate for the size of the surface
element.
C. Do not use this unit with any solid-state
WARNING—TO REDUCE THE
RISK OF FIRE, ELECTRIC SHOCK OR
INJURY TO PERSONS, OBSERVE THE
FOLLOWING:
speed control device.
D. This unit must be grounded.
CAUTION—FOR GENERAL
VENTILATING USE ONLY. DO NOT USE
TO EXHAUST HAZARDOUS OR EXPLOSIVE
MATERIALS AND VAPORS.
A. Installation work and electrical wiring must
be done by qualified person(s) in accordance
with all applicable codes and standards,
including fire-related construction.
B. Sufficient air is needed for proper
combustion and exhausting of gases
through the flue (chimney) of fuel burning
equipment to prevent back drafting. Follow
the heating equipment manufacturer’s
guideline and safety standards such as those
published by the National Fire Protection
Association (NFPA), and the American
Society for Heating, Refrigeration and
Air Conditioning Engineers (ASHRAE),
and the local code authorities.
WARNING—TO REDUCE THE
RISK OF INJURY TO PERSONS IN THE
EVENT OF A RANGE TOP GREASE FIRE,
OBSERVE THE FOLLOWING*:
A. SMOTHER FLAMES with a close-fitting lid,
cookie sheet or metal tray, then turn off
the burner. BE CAREFUL TO PREVENT
BURNS. If the flames do not go out
immediately, EVACUATE AND CALL
THE FIRE DEPARTMENT.
B. NEVER PICK UP A FLAMING PAN—
C. When cutting or drilling into wall or ceiling,
do not damage electrical wiring and other
hidden utilities.
You may be burned.
C. DO NOT USE WATER, including wet
dishcloths or towels–a violent steam
explosion will result.
D. Ducted fans must always be vented to the
outdoors.
D. Use an extinguisher ONLY if:
WARNING—TO REDUCE
THE RISK OF FIRE, USE ONLY METAL
DUCTWORK.
1. You know you have a Class ABC
extinguisher, and you already know
how to operate it.
• Do not attempt to repair or replace any
part of your hood unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.
2. The fire is small and contained in the
area where it started.
3. The fire department is being called.
4. You can fight the fire with your back
to an exit.
*Based on “Kitchen Firesafety Tips” published
by NFPA.
READ AND SAVE THESE INSTRUCTIONS.
3
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INSTRUCTIONS DE SÉCURITÉ IMPORTANTES
LISEZ TOUTES LES INSTRUCTIONS AVANT D’UTILISER VOTRE APPAREIL
PRÉCAUTIONS EN MATIÈRE DE SÉCURITÉ
AVERTISSEMENT –
POUR RÉDUIRE LE RISQUE D’INCENDIE, DE
SECOUSSE ÉLECTRIQUE OU DE BLESSURE
CORPORELLE, OBSERVEZ LES PRÉCAUTIONS
SUIVANTES :
A. N’utilisez cet appareil que de la manière prévue
par le fabricant. Si vous avez des questions,
appelez le fabricant.
AVERTISSEMENT –
RÉDUISEZ LE RISQUE D’UN FEU DE GRAISSE
SUR LA SURFACE DE CUISSON DU FOUR :
A. Ne laissez jamais sans surveillance les unités de
cuisson de surface à une température élevée.
Le bouillonnement occasionne des débordements
fumants et graisseux qui peuvent prendre feu.
Chauffez à feu doux les substances huileuses,
avec un réglage bas ou moyen.
B. Mettez toujours la hotte en marche quand vous
cuisinez à haute température ou quand vous
cuisinez des aliments qui ont des flammes.
C. Nettoyez les mécanismes de ventilation
fréquemment. Il ne faut pas permettre une
accumulation de graisse sur le ventilateur ou
sur le filtre.
D. Utilisez une casserole de bonne taille. Utilisez
toujours un ustensile de cuisine qui convienne
au diamètre de l’élément de cuisson.
B. Avant de réparer ou de nettoyer votre appareil,
débranchez le courant au niveau du panneau
de service et verrouillez les mécanismes de
débranchement de service pour éviter tout
branchement accidentel au courant. Si vous
ne pouvez pas verrouiller les mécanismes
de débranchement de service, attachez
soigneusement un avertissement bien visible,
comme une étiquette, au panneau de service.
C. N’utilisez jamais cet appareil avec un mécanisme
de réglage de la vitesse à semi-conducteurs.
D. Cet appareil doit être bien mis à la terre.
AVERTISSEMENT –
POUR RÉDUIRE LE RISQUE D’INCENDIE, DE
SECOUSSE ÉLECTRIQUE OU DE BLESSURE
CORPORELLE, OBSERVEZ LES PRÉCAUTIONS
SUIVANTES :
A. Vous devez faire exécuter tous les travaux
d’installation et de câblage électrique par une
personne qualifiée, conformément à tous les
codes et les normes en vigueur, en particulier
ceux de construction relatifs aux incendies.
B. Vous devez assez d’air pour avoir une bonne
combustion et permettre l’évacuation des gaz
par le conduit de cheminée du matériel de
combustion du carburant, afin d’éviter tout
retour d’air. Suivez les directives du fabricant de
matériel de combustion et les normes de sécurité
comme celles publiées par la National Fire
Protection Association (NFPA) et l’American
Society for Heating, Refrigeration and Air
Conditioning Engineers (ASHRAE), ainsi
que les modalités des codes locaux.
ATTENTION –
UNIQUEMENT À USAGE DE VENTILATION
GÉNÉRALE. N’UTILISEZ JAMAIS POUR
L’ÉCHAPPEMENT DE MATIÈRES ET DE
VAPEURS EXPLOSIVES.
AVERTISSEMENT –
POUR RÉDUIRE LE RISQUE DE BLESSURE
CORPORELLE SI DE LA GRAISSE PREND FEU
SUR LA SURFACE DE CUISSON DU FOUR,
SUIVEZ LES INSTRUCTIONS SUIVANTES* :
A. ÉTOUFFEZ LES FLAMMES avec un couvercle
qui convient, une tôle à biscuits ou un plateau
en métal, puis éteignez le brûleur. FAITES BIEN
ATTENTION DE NE PAS VOUS BRÛLER. Si
les flammes ne s’éteignent pas immédiatement,
SORTEZ ET APPELEZ LES POMPIERS.
B. NE DÉPLACEZ JAMAIS UNE CASSEROLLE
QUI FLAMBE – Vous pouvez vous brûler.
C. N’UTILISEZ JAMAIS D’EAU, en particulier de
serviette ou de chiffon mouillé – il se produira
une explosion violente de vapeur brûlante.
C. Si vous faites un trou ou une ouverture dans un
mur ou un plafond, n’endommagez pas les fils
électriques et les autres installations cachées de
service public.
D. Vous devez toujours alimenter les ventilateurs
dans les conduits en air en provenance de
l’extérieur.
D. N’UTILISEZ UN EXTINCTEUR que si :
1. Vous avez un extincteur de classe ABC et vous
savez comment l’utiliser;
2. Le feu est réduit et confiné à l’endroit où il
a commencé;
AVERTISSEMENT –
3. Vous avez déjà appelé les pompiers;
4. Vous combattez les flammes en tournant le
dos à une sortie.
POUR RÉDUIRE LE RISQUE D’INCENDIE,
N’UTILISEZ QUE DES CONDUITS EN MÉTAL.
• N’essayez jamais de remplacer ou de réparer un
élément de votre hotte si le présent manuel ne
le recommande pas expressément. Tout autre
entretien doit être effectué par un technicien
qualifié.
* Basé sur l’ouvrage intitulé «Kitchen Fire Safety
Tips» publié par la NFPA.
LISEZ ET CONSERVEZ CES INSTRUCTIONS.
4
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Controls and Features
Professional Range Hood
1. Warming lamps ON/OFF switch
The warming lamps are controlled by their
own rocker switch. Press the rocker switch
for the warming lamps to begin heating.
Controls
2. Light control
Turn the light control from OFF to HI for
the brightest light while cooking.
3. Fan control
Appearance will vary.
1
Turn the fan control speed from OFF to HI
as needed.
Continuous use of the fan system while
cooking helps keep the kitchen comfortable
and less humid. It also reduces cooking
odors and soiling moisture that create a
frequent need for cleaning.
NOTE: When the fan is operating on the
lowest setting, it will be very quiet. Always
make sure that the fan is turned OFF when
you are finished in the kitchen.
2
3
4
4. Fan ON indicator light
Comes on when the fan is turned on.
Implement holder rods are located on each
side of the hood.
Implement
holders
Use these rods to hang and display cooking
utensils such as whisks, spoons, forks or any
non-flammable decorative items. Frequently
used small pots and pans can also hang from
these rods.
WARNING:
Appearance will vary.
DO NOT hang flammable items from these
implement rods.
DO NOT hang items weighing more than
10 pounds on either side, or 20 pounds
total weight.
AVERTISSEMENT:
N'accrochez pas d'articles inflammables à
ces tringles.
N'accrochez pas d'articles pesant plus de 5 kg
(10 lbs) de chaque côté, soit au total pesant
plus de 10 kg (20 lbs).
The warming shelf will keep hot, cooked foods
at serving temperature. Always start with hot
food. Do not use to heat cold food other than
crisping crackers, chips or dry cereal.
CAUTION: Plastic containers or plastic wrap
will melt if in direct contact with the warming
shelf. Melted plastic may not be removable and
is not covered under your warranty.
Warming
Shelf
(on some models)
CAUTION: Do not keep food on the warming
shelf for more than two hours.
5
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Care and Cleaning
Professional Range Hood
Before servicing or cleaning unit, switch power
off at service panel and lock the service
disconnecting means to prevent power from
being switched on accidentally. When the
service disconnecting means cannot be locked,
securely fasten a prominent warning device,
such as a tag, to the service panel.
Avant de réparer ou de nettoyer votre appareil,
débranchez le courant au niveau du panneau
de service et verrouillez les mécanismes de
débranchement de service pour éviter tout
branchement accidentel au courant. Si vous
ne pouvez pas verrouiller les mécanismes de
débranchement de service, attachez
For your
safety
Pour votre
securité
soigneusement un avertissement bien visible,
comme une étiquette, au panneau de service.
Some models have 2 metal reusable grease
filters and drip tray.
Mesh grease
filters and
drip tray
The metal filters and drip tray trap grease
released by foods on the cooktop. The filters
also help prevent flaming foods on the cooktop
from damaging the inside of the hood.
(on some models)
For this reason, the filters must ALWAYS be in
place when the hood is used. The grease filters
and drip tray should be cleaned every 6 months,
or as needed.
Grease Filters
To clean the drip tray, drain and wipe all excess
grease with a dry paper towel. Wash with hot
soapy water. Dry with a clean cloth.
To clean the grease filters, soak them and then
swish them around in hot water and detergent.
Don’t use ammonia or ammonia products
because they will darken the metal. Do not use
abrasives or oven cleaners. Light brushing can
be used to remove embedded dirt. Rinse, shake
and let them dry before replacing.
Filter Locks
To remove:
Grasp the filter lock and pivot it open to
release. Pull the filter down and out.
Remove both filters. Grasp the drip tray,
on both sides, by the front edge and
carefully lift it up and out.
To replace:
1. Place and seat the drip tray into the hood
track, making sure the rear tabs on the tray,
hook into the back slots in the hood track.
2. Place the bottom of the filter in the lower
hood rail.
3. Push the top of the filter back, open the
filter lock and snap it into place.
Drip Tray
6
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Care and Cleaning
Professional Range Hood
Some models have reusable metal grease baffles
and drip trays.
Baffle grease
filters and
drip trays
The metal baffles channel grease released by
foods on the cooktop into the drip trays. The
baffles also help prevent flaming foods on the
cooktop from damaging the inside of the hood.
(on some models)
For this reason, the baffles must ALWAYS be in
place when the hood is used. The grease baffles
and drip trays should be cleaned once a month,
or as needed.
Drip Tray
Drip Tray
Track
To clean the grease baffles and drip trays,
drain and wipe all excess grease with a dry
paper towel. Soak them and then swish them
around in hot water and detergent. Don’t use
ammonia or ammonia products because they
will darken the metal. Do not use abrasives or
oven cleaners. Rinse, shake and let them dry
before replacing. They may also be cleaned in
an automatic dishwasher.
Drip Tray Replacement
To remove:
Grasp the baffle knobs and pull them up,
forward and out. Grasp the drip tray and
carefully lift it up and out of the hood track.
To replace the drip trays:
1. Place and seat the drip tray into the
hood track.
2. Slide them left or right until all trays are
side-by-side in place in the track.
To replace the baffles:
1. Hold the baffle at the bottom by one of
the knobs .
2. Place the other end of the baffle against
Baffle
the inside front of the hood.
3. Slide it up and push the bottom end back
until it firmly seats into place.
Baffle Replacement
7
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Care and Cleaning
Professional Range Hood
Do not use a steel-wool pad; it will scratch the
surface.
To order:
Stainless
steel surfaces
(on some
models)
To order CERAMA BRYTE® Stainless Steel
Cleaning Polish and Conditioner, please call
our toll-free number:
1. Shake bottle well.
2. Place a small amount of CERAMA BRYTE®
Stainless Steel Cleaning Polish and
Conditioner on a dry cloth or dry
paper towel.
National Parts Center . . . . . . . 800.626.2002
CERAMA BRYTE®
Stainless Steel Cleaning
Polish and Conditioner . . . . . . . # PM10X313
3. Clean a small area (approximately 8″ x 8″),
rubbing with the grain of the stainless steel
if applicable.
4. Dry and buff with a clean, dry paper towel
or soft cloth.
5. Repeat as necessary.
The bulbs are located on the underside of
the hood.
Light bulbs
To change the light bulbs:
1. Remove the trim ring by turning it
counterclockwise.
2. Grasp the bulb on the edges and remove
by turning it counterclockwise.
3. Replace with the same type and size bulb.
These 120 volt, 50 watt, par 16 halogen flood
bulbs, with standard base, are available at
specialty lighting stores.
These bulbs can also be ordered from your
GE supplier.
Order bulb no. WB08X10028.
The warming lamps are located on the
underside of the hood.
NOTE: If warming lamps are not desired,
additional cooktop lighting can be obtained
by replacing the infrared bulbs with standard
incandescent bulbs with up to 100 watt
maximum ratings, with standard bases. These
bulbs are available at specialty lighting stores.
Warming
lamps
These 120 volt, 175 watt, par 38 infrared heat
lamp bulbs, with standard base, are available
at some specialty lighting stores.
These infrared bulbs can also be ordered
from your GE supplier.
Order bulb no. WB08X10029.
8
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The Problem Solver
Professional Range Hood
PROBLEM
POSSIBLE CAUSE
Questions?
Use this
problem
solver!
FAN AND LIGHTS DO • The hood was never electrically connected by the installer/
NOT OPERATE WHEN electrician/builder. Call the electrician/installer/builder to
THE SWITCHES ARE
TURNED ON
complete the the installation. This is not covered by warranty.
• A fuse may be blown or a circuit breaker tripped. Replace the fuse
or reset the circuit breaker.
THE BLOWER DOES
NOT WORK BUT THE
LIGHTS DO
• The blower motor wire harness was not connected or was not
connected properly by the installer/electrician/builder to its mating
connector located inside the hood on the top surface, to the left of
the blower assembly.
1. Switch power off at service panel and lock the service
disconnecting means to prevent power from being switched on
accidentally. When the service disconnecting means cannot be
locked, securely fasten a prominent warning device, such as
a tag, to the service panel.
2. Remove the filters and locate the blower wire harness connector.
Is it plugged into its mating connector?
3. If no, plug the blower motor connector into its mating connector
on the top of the hood. Switch the power back on. Check to see
if the fan now works.
4. If no, check the circuit breaker/fuse. If it is blown/tripped,
replace/reset it. Does the blower work now? If no, call GE for
service.
THE BLOWER FAILS
TO EXHAUST THE
SMOKE/STEAM/
• Many factors could be the root cause for reduced air-flow.
1. Installation could be the problem: Your hood was designed to
meet specific ducting requirements. If your duct length exceeds
the manufacturer's requirements, hood performance will suffer.
Air-flow will also be reduced if the house duct work is too small
or there are too many elbows in the system. Contact your installer
or builder.
ODORS ADEQUATELY
2. Obstruction in duct work could be the problem: Make sure
nothing is blocking the vent (bird nests or kinks in the duct work).
3. Damper blade may not be opening. Make sure the tape is removed
from the damper blades and that it swings open freely.
4. Damper blade on Wall or Roof Cap may not be opening. Contact
your builder so they can make sure the damper swings open freely.
5. Dirty filters/baffles - Make sure filters (and all hood surfaces) are
kept clean of grease and dirt.
6. Check to be sure the filter is clean: If replacing the filter does not
correct the problem, call for service.
9
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The Problem Solver
Professional Range Hood
PROBLEM
POSSIBLE CAUSE
Questions?
Use this
problem
solver!
THE HALOGEN/
HEAT LAMP DOES
NOT WORK
• The lamp or socket may be defective or a wire could be
disconnected.
1. Do some trouble-shooting by removing the lamp and place it in
the socket of a lamp that does work (the heat lamp will fit in the
halogen socket for the purpose of checking it). Does it work now?
If no, the lamp is defective. If your hood is still in-warranty, call
GE service and ask them to mail out a new lamp. State clearly
whether you need the halogen or the heat lamp. Lamps on this
product are covered by warranty and are cataloged. If the hood is
no longer covered by warranty, reference the Care and Cleaning
section of this manual to see lamp requirements. Lamps can be
purchased at home building stores, specialty lighting stores or
through GE Parts. Reference the defective lamp for information
as well.
2. If you placed the lamp in a working socket and it does
illuminate, the original socket may be defective or a wire
may be disconnected. Call GE for service.
PART IS MISSING/
DAMAGED/
DEFECTIVE
• In the unlikely event that a part would be missing, damaged or
defective, we can serve you, the consumer, quickly by mailing these
parts to you. We have identified several easy-to-install parts.
These include:
Lamps, lamp bezels, filters, baffles, grease trays, knobs, utensil rods,
Owner's Manual and Installation Instructions.
Call GE service and carefully describe your model number and the
part you need. The model number is located inside the hood
chassis, behind the filter/baffle.
DUCT COVER IS
MISSING
• The duct cover is not included with the hood. It must be purchased
as an accessory.
–
–
–
6″ duct cover for use with a 30″ or 36″ hood–order kit #ZX36DC6
12″ duct cover for use with a 30″ or 36″ hood–order kit #ZX36DC12
6″ duct cover for use with a 48″ hood–order kit #ZX48DC6
– 12″ duct cover that works with a 48″ hood–order kit #ZX48DC12
Call GE Parts. See Consumer Service page in this manual for a list
of phone numbers.
INSTALLATION
PART IS MISSING/
DAMAGED/
• We provide a 10″ round, vertical duct transition. This part can
be mailed out to the hood installer if it is in some way unusable.
All other duct transitions, elbows, etc must be purchased locally.
We can also mail out many other parts that come with the hood to
your installer. Call GE Service. See Consumer Service page in this
manual for a list of phone numbers. Ask them to mail the parts
only—no service call required.
DEFECTIVE
10
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Consumer Services
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from GE,
we’ll be there. All you have to do is call—toll-free!
Whatever your question about any Monogram major appliance, GE Answer Center®
information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center® service is open
24 hours a day, 7 days a week.
GE Answer
Center®
800.626.2000
OR
Visit our Website at: www.monogram.com
A GE consumer service professional will provide expert repair service, scheduled at a time
that’s convenient for you. Many GE Consumer Service company-operated locations offer
you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays,
9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance
inside and out—so most repairs can be handled in just one visit.
In-Home Repair
Service
800.444.1845
GE offers, free of charge, a brochure to assist in planning a barrier-
free kitchen for persons with limited mobility.
For Customers
With Special
Needs…
Consumers with impaired hearing or speech who have access to a
TDD or a conventional teletypewriter may call 800.TDD.GEAC
(800.833.4322) to request information or service.
800.626.2000
You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple-year contract, you’re assured of future
service at today’s prices.
Service Contracts
800.626.2224
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
Parts and
Accessories
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
800.626.2002
11
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Warranty
YOUR MONOGRAM HOOD WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase
date is needed to obtain service under warranty.
FULL ONE-YEAR WARRANTY
WHAT IS
COVERED
For one year from date of original purchase, we will provide, free of charge, parts and
service labor in your home to repair or replace any part of the hood that fails because
of a manufacturing defect.
This warranty is extended to the original purchaser and any succeeding owner for products
purchased for ordinary home use in the 48 mainland states, Hawaii and Washington, D.C.
In Alaska the warranty is the same except that it is LIMITED because you must pay to ship
the product to the service shop or for the service technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care® servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, call 800.444.1845.
• Service trips to your home to teach you
how to use the product.
• Improper installation, delivery or
maintenance.
WHAT IS NOT
COVERED
• Replacement of house fuses or resetting
of circuit breakers.
If you have an installation problem, contact
your dealer or installer. You are responsible
for providing adequate electrical, gas,
exhausting and other connecting facilities
as described in the Installation Instructions
provided with the product.
• Incidental or consequential damage caused
by possible defects with this appliance.
• Replacement of the filters.
• Damage to the product caused by accident,
fire, floods or acts of God.
• Damage caused after delivery.
• Failure of the product if it is used for
other than its intended purpose or used
commercially.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state.
To know what your legal rights are in your state, consult your local or state consumer affairs
office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
164D4290P107
49-80150-3
02-04 JR
Printed in Italy
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