Owner’s
Manual
Bottom-Freezer
Built-In Refrigerators
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Consumer Information
Bottom Freezer Refrigerator
You’ll see them on a label inside the fresh food
compartment under the storage drawers on the
right side.
Before sending in this card, please write these
numbers here:
Write
down the
model &
serial
These numbers are also on the Consumer
Product Ownership Registration Card included
with this manual.
Model Number
numbers
Serial Number
Use these numbers in any correspondence or
service calls concerning your refrigerator.
Immediately contact the dealer (or builder) that
sold you the refrigerator.
If you
received a
damaged
refrigerator
Before you request service, check the Problem
Solver in the back of this manual.
It lists causes of minor operating problems that
you can correct yourself.
Save time
& money
To obtain service, see the Consumer Services
page in the back of this manual.
For customers in Canada:
If you need
service
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are steps to
follow for further help.
NEXT, if you are still not pleased, write all the
details—including your phone number to:
For customers in the USA:
Manager, Consumer Relations
Mabe Canada Inc.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
3
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IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
icemaking mechanism while the refrigerator
is plugged in.
wWARNING:
When using
this appliance, always exercise basic safety
precautions, including the following:
• Keep fingers out of the “pinch point” areas:
clearances between the doors and between
the doors and cabinet are necessarily small.
Be careful closing doors when children are
in the area.
• Use this appliance only for its intended
purpose as described in this Owner’s Manual.
• This refrigerator must be properly
installed in accordance with the Installation
Instructions before it is used.
• Unplug your refrigerator before cleaning
and making repairs.
• Do not allow children to climb, stand or hang
on the shelves in the refrigerator. They could
damage the refrigerator and seriously injure
themselves.
NOTE: We strongly recommend that any
servicing be performed by a qualified
individual.
• Before replacing a burned-out light bulb,
set the Master Light switch in the OFF position
to turn off the lights in order to avoid contact
with a live wire filament. (A burned-out light
bulb may break when being replaced.)
• Do not touch the cold surfaces in the freezer
compartment when hands are damp or wet.
Skin may adhere to these extremely cold
surfaces.
• Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
NOTE: Setting the refrigerator temperature
controls to OFF does not remove power to the
light circuit.
• In refrigerators with automatic icemakers,
avoid contact with moving parts of the ejector
mechanism, or with the heating element
located on the bottom of the icemaker. Do not
place fingers or hands on the automatic
• Do not refreeze frozen foods which have
thawed completely.
wDANGER: RISK OF CHILD ENTRAPMENT
Child entrapment and suffocation are not
problems of the past. Junked or abandoned
refrigerators are still dangerous…even if they
will sit for “just a few days.” If you are getting
rid of your old refrigerator, please follow the
instructions below to help prevent accidents.
Before You Throw Away Your Old
Refrigerator or Freezer:
• Take off the doors.
• Leave the shelves in place so that children
may not easily climb inside.
REFRIGERANTS
All refrigeration products contain refrigerants,
which under federal law must be removed prior
to product disposal. If you are getting rid of
an old refrigeration product, check with the
company handling the disposal about what
to do.
4
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INSTRUCTIONS IMPORTANTES DE SÉCURITÉ
LIRE ET CONSERVER CES INSTRUCTIONS
de la machine à glaçons pendant que
le réfrigérateur est branché.
wAVERTISSEMENT:
Lorsque
vous utilisez le réfrigérateur, observez toujours
certaines précautions de base, notamment :
• Éloignez les doigts des parties du
réfrigérateur où l’on peut facilement se
pincer : les espaces entre les portes et entre
les portes et les placards sont toujours étroits.
Soyez prudent lorsque vous fermez les portes
de l’appareil en présence des enfants.
• N’utilisez le réfrigérateur que pour son usage
prévu, comme décrit dans le présent manuel.
• Installez le réfrigérateur conformément aux
directives d’installation avant de l’utiliser.
• Débranchez votre réfrigérateur avant
de le nettoyer et de le réparer.
• Ne laissez pas les enfants grimper, s’asseoir,
se tenir debout ni se pendre aux clayettes
du réfrigérateur. Ils pourraient endommager
le réfrigérateur et se blesser gravement.
REMARQUE : Nous vous recommandons
vivement de confier toute réparation à
un technicien qualifié.
• Une fois le réfrigérateur en marche, ne
touchez pas les surfaces froides du
congélateur, surtout si vous avez les mains
humides ou mouillées : la peau risque
d’adhérer à ces surfaces très froides.
• Avant de remplacer une ampoule grillée,
mettez le commutateur de lumière principale
en position OFF (arrêt) pour éteindre la lumière
afin d’éviter tout contact avec un fil sous
tension. (Une ampoule grillée peut se briser
pendant l’opération).
• N’entreposez et n’utilisez pas d’essence ou
autres vapeurs et liquides inflammables à
proximité de cet appareil ou de tout autre
appareil électroménager.
REMARQUE : Lorsque vous placez les
commandes de température du réfrigérateur
sur OFF (arrêt), l’alimentation électrique
de l’ampoule n’est pas coupée.
• Pour les réfrigérateurs dotés d’une machine
à glaçons automatique, évitez le contact avec
les pièces mobiles du mécanisme éjecteur,
ou avec l’élément chauffant situé à la partie
inférieure de la machine à glaçons. Ne posez
pas les doigts ou les mains sur le mécanisme
• Ne faites PAS recongeler des aliments
surgelés qui ont complètement dégelé.
wDANGER: RISQUES POUR LES ENFANTS
Les enfants pris au piège ou morts d’asphyxie
sont toujours d’actualité. Les appareils de
réfrigération abandonés sont toujours aussi
dangereux, même si on n’attend que “quelque
jours” pour s’en débarasser. Si vous ne gardez
pas votre ancien appareil, veuillez suivre les
directives ci-dessous afin de prévenir les
accidents.
Avant de vous débarrasser de votre vieux
appareil de réfrigération :
• Démontez les portes.
• Laissez les clayettes en place afin d’empêcher
les enfants de grimper à l’intérieur.
RÉFRIGÉRANTS
Tous les appareils de réfrigération contiennent
des réfrigérants qui, conformément aux lois
fédérales, doivent être enlevés avant toute
élimination de l’appareil. Si vous vous
débarrassez de vieux appareils de réfrigération,
vérifiez, auprès de la société qui s’occupe de leur
élimination, ce que vous devez faire.
5
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IMPORTANT SAFETY INSTRUCTIONS
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or
remove the third (ground) prong from the
power cord. For personal safety, this appliance
must be properly grounded.
DO NOT USE AN ADAPTER PLUG TO CONNECT
THE REFRIGERATOR TO A 2-PRONG OUTLET.
DO NOT USE AN EXTENSION CORD
WITH THIS APPLIANCE.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet
to minimize the possibility of electric shock
hazard from this appliance.
Never unplug your refrigerator by pulling on
the power cord. Always grip plug firmly and pull
straight out from the outlet.
Repair or replace immediately all power cords
that have become frayed or otherwise
damaged. Do not use a cord that shows cracks
or abrasion damage along its length or at
either end.
Have the wall outlet and circuit checked by
a qualified electrician to make sure the outlet
is properly grounded.
Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility
and obligation to have it replaced with a
properly grounded 3-prong wall outlet.
When moving the refrigerator away from the
wall, be careful not to roll over or damage the
power cord.
Refer to the Installation Instructions for
particular electrical system specifications
for this refrigerator.
Use of a GFI (Ground Fault Interruptor) is not
recommended for the refrigerator outlet.
The refrigerator should always be plugged into
its own individual electrical outlet which has a
voltage rating that matches the rating plate.
This provides the best performance and also
prevents overloading house wiring circuits which
could cause a fire hazard from overheated wires.
SAVE THESE
INSTRUCTIONS
6
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INSTRUCTIONS IMPORTANTES DE SÉCURITÉ
RACCORDEMENT ÉLECTRIQUE
Ne coupez ni retirez en aucun cas la troisième
broche (mise à la terre) de la fiche du cordon
d’alimentation. Pour votre sécurité, cet
N’UTILISEZ PAS UNE FICHE D’ADAPTATION
POUR RACCORDER LE RÉFRIGÉRATEUR DANS
UNE PRISE MURALE À 2 ALVÉOLES.
appareil doit être correctement mis à la terre.
N’UTILISEZ PAS DE CORDONS PROLONGATEURS
AVEC CET APPAREIL.
Le cordon d’alimentation de cet appareil est
muni d’une fiche à 3 broches (mise à la terre)
qui se branche dans une prise mural ordinaire
à 3 alvéoles (mise à la terre) pour réduire au
minimum les risques du chocs électriques.
Ne débranchez jamais l’appareil en tirant le
cordon d’alimentation. Saisissez fermement
la fiche du cordon et tirez droit pour la retirer
de la prise.
Faites examiner la prise de courant et le circuit
par un électricien qualifié pour vous assurer que
la prise est correctement mise à la terre.
Réparez ou remplacez immédiatement tout
cordon effiloché ou endommagé. N’utilisez
pas un cordon fendillé ou présentant des signes
d’usure.
Si la prise murale est du type standard à
2 alvéoles, il vous incombe de la faire remplacer
par une prise à 3 alvéoles correctement mise
à la terre.
Lorsque vous déplacez l’appareil du mur, faites
attention de ne pas la faire rouler sur le cordon
d’alimentation afin de ne pas l’endommager.
L’utilisation d’un interrupteur de défaut à la
terre (GFI—Ground Fault Interruptor) n’est pas
recommandé pour la prise de courant du
réfrigérateur.
Voyez les Instructions d’Installation pour
les spécifications particuliers du système
d’éléctrique de cet appareil.
Le réfrigérateur doit toujours être branché
dans sa propre prise de courant, dont la tension
nominale est identique à celle indiquée sur
la plaque signalétique.
Cette précaution est recommandée pour
garantir un rendement optimum et éviter
une surcharge des circuits électriques de la
résidence, ce qui pourrait créer un risque
d’incendie par surschauffe des fils.
CONSERVEZ CES
DIRECTIVES
7
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Operating Instructions
Bottom Freezer Refrigerator
Temperature
controls
Preset Settings
Allow 24 hours to reach these preset temperatures.
The temperature display shows the actual
To check the current temperature setting for
the fresh food or freezer compartment, press
the + or – pad once. After 5 seconds, the display
will return to the actual temperature.
temperature of the freezer and fresh food
compartments. The actual temperature will
vary from the set temperature based on factors
such as frequency of door opening, amount of
food, defrost cycling and room temperature.
To change the temperature settings, press
the + or – pads to desired temperature set point
for fresh food and freezer separately. Allow
24 hours for the refrigerator to reach the
temperature you have set.
NOTE: Frequent door openings or door left open
for periods of time may increase the internal
temperature of the freezer and fresh food
compartments temporarily.
Temperature Ranges
To turn off the cooling system in both the
freezer and fresh food compartments, press
either + pad until both displays show OFF.
Low
34°F
1°C
High
45°F
7°C
Fresh Food
Freezer
To turn the cooling system on, press either
– pad. The preset temperatures of 0°F and 37°F
will appear in the display.
–6°F
–21°C
+6°F
–14°C
NOTE: Setting the controls to OFF stops cooling,
but does not shut off electrical power to the
refrigerator.
To change the temperature display between
Fahrenheit and Celsius, press the Temp
Display °C/°F.
Changing
display
temperatures
from °F to °C
To turn the Door Alarm feature on, press
the pad once. The ACTIVE light will come on.
To turn it off, press the pad again.
When the DOOR ALARM
is active, the alarm will flash
and beep if you keep the
door open for more than
2 minutes.
Door
alarm
8
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Automatic Icemaker (on some models)
Bottom Freezer Refrigerator
The water filter cartridge is located behind the
grille panel at the top of the refrigerator. Lift up
the panel to access the cartridge.
To Reset the Filter Status Light:
Water
filter
cartridge
Press and hold the RESET pad for 3 seconds.
Filter Bypass Plug:
When to Replace the Filter:
You must use the filter bypass plug:
a) if you have a household reverse osmosis water
system and/or another form of home water
filtration system
The filter cartridge is designed
to filter 300 gallons of water
(lasting approximately 12 months).
It should be replaced when the status
light turns red or if you notice the
ice cubes getting hollow or small.
b) if a replacement filter is not available.
The icemaker will not operate without the filter
or filter bypass plug installed.
Installing the Filter Cartridge:
1 Raise the grille panel at the top of the
refrigerator.
2 Remove the old cartridge by slowly turning
it to the left. A small amount of water may drip
down. Do not pull down on the cartridge.
Filter
Bypass
Plug
3 Fill the new cartridge with water from the
tap to allow for better flow immediately after
installation.
Replacement filters:
4 Line up the arrow on the cartridge with the
center of the holder. Do not push it up into
the holder.
To order additional filter cartridges in the
United States, visit our Website at ge.com,
or call GE Parts and Accessories, 800.626.2002.
5 Slowly turn it to the right until the cartridge stops.
It will rotate about 1/4 turn. DO NOT
OVERTIGHTEN.
MWF
Suggested Retail $38.95–47.95
Customers in Canada should consult the yellow
pages for the nearest Mabe Service Center.
Cartridge
Holder
Water Filter
Cartridge
Slowly turn it to
the right. Do not
overtighten.
9
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Automatic Icemaker (on some models) and Sabbath Mode Product Kit
Bottom Freezer Refrigerator
A newly-installed refrigerator may take
Power Switch
Automatic
icemaker
12–24 hours to begin making ice.
Icemaker
The icemaker will produce seven cubes per
cycle—approximately 15 cycles in a 24-hour
period.
If the refrigerator is operated before the water
connection is made to the icemaker, set the power
switch to O (off).
Feeler Arm
When the refrigerator has been connected to
the water supply, set the power switch to (on).
I
If ice cubes get stuck in the icemaker, set the power
switch to O (off) and remove the cubes. Set the
Throw away the first full bucket of ice to allow
the water line to clear.
power switch to (on) to restart the icemaker.
I
After the icemaker has been turned on again, there
will be a delay of about 45 minutes before the
icemaker resumes operations.
Be sure nothing interferes with the sweep of
the feeler arm.
When the bin fills to the level of the feeler arm, the
icemaker will stop producing ice.
The ice bucket is conveniently located in the upper
freezer basket. Occasionally ice cubes may spill
out of the bucket. Should the ice cubes fall to the
bottom of the freezer, they are of no concern; they
will sublimate away harmlessly.
It is normal for several cubes to be joined together.
If ice is not used frequently, old ice cubes will
become cloudy, taste stale and shrink.
NOTE: In homes with low water pressure, you may
hear the icemaker water valve cycle on several
times when making one batch of ice.
The Sabbath Mode Product Kit was designed for
use on the Jewish Sabbath and Holidays. The
Sabbath Mode feature makes it possible for
observant Jews to refrigerate and freezer food
during the duration of the holiday.
ON/OFF—To activate, raise the top grille
panel, set the Sabbath Mode switch to the
ON position. A green LED light will be visible
below the Sabbath Mode Kit switch. The green
light may not be visible with the top grille panel
closed. If you are not sure if the unit is in
Sabbath Mode, raise the grille panel and
see if the green light is on.
Sabbath
Mode
Product Kit
(available at
extra cost)
The Sabbath Mode feature can be set to override
typical reactions to actions in your refrigerator.
While in the Sabbath Mode, your refrigerator will
still operate normally. However, the refrigerator
will not respond to your actions.
DISPLAYS, ALARMS and LIGHTS—The main
temperature control, door alarms and lights
will be disabled.
While in the Sabbath Mode, you may notice
the fan running when the door is opened;
however, this is not a result of your actions. The
fan will operate at random times. The defrost
heater will continue to defrost the refrigerator
and freezer and will be activated on a timer. The
defrost heater will not defrost as a result of door
openings or any consumer actions.
ICEMAKER—The icemaker will be disabled.
This Sabbath Mode Product Kit can be purchased
from your local appliance dealer. The ZSAB1 Kit
is designed for use with Monogram Built-In
Refrigerators: 36″, 42″ and 48″ Side-by-Side
models manufactured after February 2004 and
36″ Bottom-Freezer models manufactured after
April 2004. To locate your nearest dealer, visit
our web site monogram.com or call
1.800.626.2000. In Canada, call 1.800.561.3344.
Order Kit # ZSAB1.
NOTE: The Sabbath Mode Product Kit must be
installed by a qualified service technician.
10
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Storage Pans
Bottom Freezer Refrigerator
The sealed snack pans retain high humidity
for the convenient storage of lunch meats and
cheese, hors d’oeuvres, spreads and snacks.
Sealed snack
pans
These pans must be fully closed before
closing the fresh food compartment door.
Make sure the pans are closed completely
to maintain the correct humidity level.
These drawers have individual, adjustable
humidity controls that let you control the
amount of cold air entering the drawers.
Adjustable
humidity
pans
Make sure the drawers are closed completely
to maintain the correct humidity level.
These pans must be fully closed before
closing the fresh food compartment door.
Slide the control all the way to the High setting
and the drawer provides higher humidity levels
recommended for most leafy vegetables.
Slide the control all the way to the Low setting
and the drawer provides lower humidity levels
recommended for most fruits.
Excess water that may accumulate on the
bottom of the drawers should be emptied
and the drawers wiped dry.
To remove a pan, pull it out and lift the front
up and out of the wire holder. Lift the back
up and out.
Pan
removal
To replace a pan, place the back of the pan in
the wire holder, making sure the indentations at
the back of the pan fit into the back of the wire
holder. Then lower the front of the pan into the
wire holder. Press firmly on the top of the pan
until it snaps into place.
Storing unwrapped foods in a high humidity
environment keeps foods fresh by retaining
the natural moisture content of foods such as:
As in any refrigerated storage area, it is
recommended that foods with strong odors
be stored wrapped—foods such as:
High
humidity
storage
• Artichokes
• Asparagus
• Beets, topped
• Blueberries
• Carrots
• Cherries
• Corn
• Cucumbers
• Currants
• Greens, leafy
• Lettuce
• Parsley
• Broccoli
• Cabbage
• Parsnips
• Turnips
• Peas, green
• Radishes
• Rhubarb
• Brussels sprouts
• Cauliflower
• Green onions
• Spinach
• Celery
• Tomatoes, ripe
Lower humidity storage should be used for items • Apples
• Papayas
• Peaches
• Pears
• Pomegranates
• Mangoes
• Raspberries
• Squash,
summer
• Strawberries
• Tangerines
Low
humidity
storage
• Apricots
such as:
• Grapes
• Mushrooms
• Nectarines
• Oranges
11
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Shelves and Bins
Bottom Freezer Refrigerator
Tempered glass shelves in the fresh food
compartment enable you to make efficient
shelf arrangements to fit your family’s food
storage needs.
Adjustable
shelves in the
fresh food
compartment
To remove shelves: Tilt shelf up at front,
then lift it up and out of tracks on rear wall
of refrigerator.
To replace shelves: Select desired shelf height.
With shelf front raised slightly, engage top lugs
in tracks at rear of cabinet. Then lower front
of shelf until it locks into position.
The wine rack is designed to hold a bottle on its
side and will fit on any shelf.
Removable
wine rack
To relocate the wine rack: Pull the wine rack
straight out, position its lip over the right edge
of the shelf you want to suspend it from and
push it all the way in.
Some door bins are adjustable and can be
moved up and down to meet your storage needs.
Door
bins
NOTE: The deeper door bins must be placed
at the bottom of the door only.
To remove: Lift the bin up and slide it toward you.
Inside the freezer drawer is a wire slide-out
freezer basket.
Freezer
drawer
with
This basket can be pushed back so items on the
bottom of the freezer drawer can be reached.
basket
To remove the basket:
1 Open the freezer drawer.
2 Lift up the back of the basket, then slide the
basket back until it clears the front hooks.
To remove basket
Ensure that the freezer drawer is fully closed
after each opening to maintain normal
operating performance.
12
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Care and Cleaning
Bottom Freezer Refrigerator
The door handles and trim. Clean with a cloth
dampened with soapy water. Dry with a soft cloth.
The stainless steel panels and door handles
(on some models) should be regularly cleaned
with a commercially available stainless steel
cleaner such as Stainless Steel Magic™.
Cleaning
outside
Keep the outside clean. Wipe with a clean
cloth lightly dampened with mild liquid dish
detergent. Dry with a clean, soft cloth.
Stainless Steel Magic and the Monogram
polishing cloth are available to preserve
and protect the fine finish, through
GE Parts and Accessories, 800.626.2002,
or ge.com.
Do not wipe the refrigerator with a soiled dish
cloth or wet towel. These may leave a residue
that can erode the paint. Do not use scouring
pads, powdered cleaners, bleach or cleaners
containing bleach because these products
can scratch and weaken the paint finish.
For Stainless Steel Magic, order part number
WX10X15. For Monogram polishing cloth, order
part number WX72X10001.
Do not use appliance wax or polish on the
stainless steel.
To help prevent odors, leave an open box
of baking soda in the refrigerator and freezer
compartments.
Other parts of the refrigerator—including
door gaskets, meat and vegetable drawers,
ice storage bin and all plastic parts—can be
cleaned the same way. After cleaning the door
gaskets, apply a thin layer of petroleum jelly
to the door gaskets at the hinge side. This helps
keep the gaskets from sticking and bending
out of shape.
Cleaning
inside
Turn off power at the circuit breaker or fuse
box before cleaning. If this is not practical, wring
excess moisture out of sponge or cloth when
cleaning around switches, lights or controls.
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda
to a quart (1 liter) of water. This both cleans
and neutralizes odors. Thoroughly rinse
and wipe dry.
Avoid cleaning cold glass shelves with hot
water because the extreme temperature
difference may cause them to break. Handle
glass shelves carefully. Rough handling of
tempered glass can cause it to shatter.
Do not wash any plastic refrigerator parts
in the dishwasher.
13
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Care and Cleaning
Bottom Freezer Refrigerator
For long vacations or absences, remove food
and shut off power to the refrigerator at the fuse and leave controls at regular settings. However,
box or circuit breaker. Clean the interior with a
baking soda solution of one tablespoon (15 ml)
of baking soda to one quart (1 liter) of water.
Leave the doors open.
For shorter vacations, remove perishable foods
Preparing
for
vacation
if the room temperature is expected to drop
below 60°F (16°C), follow the same instructions
as for long vacations.
Set the icemaker power switch to the O (off)
position and shut off the water supply to
the refrigerator.
This feature turns off the lights in the fresh food
and freezer compartments.
Using the
Master Light
switch
The switch is located behind the grille panel
at the top of the refrigerator. Lift up the panel
to access the switch.
The switch is located on the divider
behind the grille panel.
Important: Turning the temperature control to
OFF does not remove power to the light circuit.
Light bulb
replacement
in the
fresh food
compartment
There are four light bulbs in the top of the
fresh food compartment.
To replace the bulbs:
1 Set the Master Light switch in the OFF position
to turn off the lights. See Using the Master
Light switch.
2 Remove the light shield by placing your
fingers in the openings at the back of the
shield. Then, pull the shield toward you
and swing the back of the shield down.
3 Replace with the same size bulb (40 watt max.).
4 Reinstall the shield and reset the Master Light
switch to the ON position.
Replacement 40-watt bulbs can be purchased
at your local general retail store, through
GE Parts and Accessories, 800.626.2002,
or at monogram.com. Order part # 40A15.
To replace a bulb:
Light bulb
1 Set the Master Light switch in the OFF position
to turn off the lights. See Using the Master
Light switch.
replacement
in the freezer
compartment
2 Remove the freezer light shield by removing
the two screws with a Phillips screwdriver.
3 Replace with the same size bulb (40 watt max.).
4 Reinstall the shield and reset the Master Light
switch to the ON position.
Replacement 40-watt bulbs can be purchased
at your local general retail store, through
GE Parts and Accessories, 800.626.2002,
or at monogram.com. Order part # 40A15.
14
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The Problem Solver
Bottom Freezer Refrigerator
PROBLEM
POSSIBLE CAUSE
Questions?
Use this
problem
solver!
REFRIGERATOR
DOES NOT OPERATE
• May be in defrost cycle when compressor does not operate for about
30 minutes.
• Temperature control in the OFF position.
•
If interior light is not on, refrigerator may not be plugged in at wall outlet.
• The fuse is blown/circuit breaker is tripped. Replace fuse or reset
the breaker.
MOTOR OPERATES
FOR LONG PERIODS
OR CYCLES ON AND
OFF FREQUENTLY
• Normal when refrigerator is first plugged in. Wait 24 hours for the
refrigerator to completely cool down.
• The new variable speed compressor is designed to run for longer
periods of time to optimize efficiency and noise. You may notice the
compressor and/or fan speeds accelerate based upon door openings
and/or increased food loads.
• You may hear the fans spinning at high speeds. This happens when
the refrigerator is first plugged in, when the doors are opened
frequently or when a large amount of food is added to the
refrigerator or freezer compartments. The fans are helping to
maintain the correct temperatures.
(Modern refrigerators
with more storage
space and a larger
freezer require
more operating time.
They start and stop
often to maintain
even temperatures.)
• Door left open or package holding door open.
• If either door is open for over 3 minutes, you may hear the fans
come on in order to cool the light.
• Hot weather or frequent door openings. This is normal.
•
Temperature controls set at the coldest setting. See Temperature Controls.
OPERATING
SOUNDS
• Refrigerator is so quiet, that most of the time you will hear low or no
operating noise.
• Normal fan air flow—one fan blows cold air through the fresh food
and freezer compartments—another fan cools the compressor motor.
• The fans change speeds in order to provide optimal cooling and
energy savings.
• These NORMAL sounds will also be heard from time to time:
– You may hear a whooshing or gurgling sound when the doors close.
This is due to pressure equalizing within the refrigerator.
– A water dripping noise may occur during the defrost cycle as ice
melts from the evaporator and flows into the drain pan.
– The flow of refrigerant through the freezer cooling coils may make
a gurgling noise like boiling water.
– Water dropping on the defrost heater can cause a sizzling, popping
or buzzing sound during the defrost cycle.
– You may hear cracking or popping sounds when the refrigerator is
first plugged in or during/after the defrost cycle. This happens as the
refrigerator cools to the correct temperature.
– Electronic dampers click open and closed to provide optimal cooling
and energy savings.
– The compressor may cause a clicking or chirping sound when
attempting to restart (this could take up to 5 minutes).
– The electronic control board may cause a clicking sound when
relays activate to control refrigerator components.
– Ice cubes dropping into the bin and water running in pipes
as icemaker refills.
– The icemaker water valve will buzz when the icemaker fills
with water.
DOOR NOT CLOSING
PROPERLY
• Package holding door open.
• Check the door gasket; it may be out of position.
• Refrigerator not level. See Installation Instructions.
15
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The Problem Solver
Bottom Freezer Refrigerator
PROBLEM
POSSIBLE CAUSE
Questions?
Use this
problem
solver!
VIBRATION OR
RATTLING
(Slight vibration
is normal.)
• Refrigerator may not be properly installed.
FRESH FOOD
OR FREEZER
COMPARTMENT
TOO WARM
• Temperature controls not set cold enough. See Temperature Controls.
• Warm weather or frequent door openings.
• Door left open for long time or freezer door left ajar.
• Package may be holding door open.
FROST OR ICE
CRYSTALS ON
FROZEN FOOD
(Frost within package
is normal.)
• Door left open or package holding door open.
• Frequent or long door openings.
• Freezer door left ajar.
SLOW ICE CUBE
FREEZING
• Door may have been left open or freezer door left ajar.
• Temperature of freezer compartment too warm.
ICE CUBES HAVE
ODOR/TASTE
• Old cubes need to be discarded.
• Ice storage bin needs to be emptied and washed.
• Unsealed packages in freezer compartment may be transmitting
odor/taste to ice cubes.
• Keep open box of baking soda in refrigerator; replace every 3 months.
• Interior of refrigerator needs cleaning. See Care and Cleaning.
• Poor-tasting incoming water. Replace water filter.
AUTOMATIC
ICEMAKER
DOES NOT WORK
• Icemaker power switch is in the O (off) position.
• Water supply turned off, restricted or not connected. Call your
installer for proper water supply line connection.
• Water filter clogged. Replace the filter or use the filter bypass plug.
• Freezer compartment too warm.
• Piled up cubes in storage bin may cause icemaker to shut off too
soon. Level cubes in bin.
• Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes
and turn the icemaker back on.
MOISTURE FORMS
ON OUTSIDE OF
REFRIGERATOR
• Not unusual during periods of high humidity. Wipe surface dry.
• Door left open or package holding door open.
• Controlling humidity and temperature in the kitchen with air
conditioning will eliminate this condition.
MOISTURE
COLLECTS INSIDE
• In humid weather, air carries moisture into refrigerator when doors
are opened.
• Controlling humidity and temperature in the kitchen with air
conditioning will eliminate this condition.
REFRIGERATOR
HAS ODOR
• Foods with strong odors should be tightly covered.
• Check for spoiled food.
• Interior needs cleaning. See Care and Cleaning.
• Keep open box of baking soda in refrigerator; replace every 3 months.
INTERIOR LIGHT
DOES NOT WORK
• No power at outlet.
• Light bulb needs replacing. See Care and Cleaning.
• Master Light switch is in the OFF position.
SMALL OR
HOLLOW CUBES
• Water filter clogged. Replace the filter or use the filter bypass plug.
• Check for a connection to a Reverse Osmosis water system.
If an RO is connected, remove the water filter and install the
original bypass plug that came with the unit.
16
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Performance Data Sheet
SmartWater Filtration System
MWF Cartridge
This system has been tested according to NSF/ANSI 42/53 for reduction of the substances listed below.
The concentration of the indicated substances in water entering the system was reduced to a concentration
less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42/53.*
(100% safety factors built in for unmetered usage)
Standard No. 42: Aesthetic Effects
Parameter
USEPA
MCL
—
—
—
Influent
Influent
Effluent
% Reduction
Min. Required
Reduction
Challenge Concentration
Average
Average
Maximum
0.11 mg/L
—
Average
Minimum
94.74%
—
Chlorine
T & O
Particulate**
2.0 mg/L + 10%
1.96 mg/L
—
6,400,000 #/mL
0.06 mg/L
—
96.77%
—
> 50%
—
≥ 85%
—
≥ 10,000 particles/mL
58,833 #/mL
150,000 #/mL
99.14%
97.97%
Standard No. 53: Health Effects
Parameter
USEPA
Influent
Influent
Effluent
% Reduction
Average Minimum
Min. Required
Reduction
MCL
0.5 NTU
Challenge Concentration Average
Average
0.14 NTU
< 1 #/L
Maximum
0.28 NTU
4 #/L
< 1 MF/L
Turbidity
Cysts
Asbestos
Lead at pH 6.5
Lead at pH 8.5
Mercury at pH 6.5
Mercury at pH 8.5
Alachlor
11 + 1 NTU***
Minimum 50,000 L
107 to 108 fibers/L; > 10µm
0.15 mg/L + 10%
0.15 mg/L + 10%
0.006 mg/L + 10%
0.006 mg/L + 10%
0.04 mg/L + 10%
0.002 mg/L + 10%
0.210 mg/L + 10%
0.015 mg/L + 10%
0.015 mg/L + 10%
0.080 mg/L + 10%
0.225 mg/L + 10%
0.009 mg/L + 10%
10.5 NTU
118,750 #/L
57 MF/L
0.1567 mg/L
0.1433 mg/L
0.0059 mg/L 0.000350 mg/L
0.0057 mg/L 0.000325 mg/L
0.0367 mg/L 0.00023 mg/L
0.0020 mg/L < 0.00002 mg/L < 0.00002 mg/L
0.2033 mg/L 0.00337 mg/L 0.011000 mg/L
0.0160 mg/L 0.00100 mg/L 0.001000 mg/L
0.0145 mg/L 0.000500 mg/L 0.000500 mg/L
0.0830 mg/L 0.001000 mg/L 0.001000 mg/L
0.2283 mg/L 0.000500 mg/L 0.000500 mg/L
0.0087 mg/L < 0.0005 mg/L < 0.0005 mg/L
98.54%
> 99.99%
99.60%
99.36%
99.30%
94.70%
93.20%
99.34%
99.00%
98.32%
93.44%
96.51%
98.78%
99.78%
94.22%
97.20%
> 99.99%
99.39%
99.29%
99.29%
87.50%
89.29%
98.67%
98.95%
94.50%
91.67%
95.83%
98.65%
99.77%
93.33%
0.5 NTU
≥ 99.95%
≥ 99%
≥ 99.95% Reduction
≥ 99% Reduction
0.015 mg/L
0.015 mg/L
0.002 mg/L
0.002 mg/L
0.002 mg/L
0.0002 mg/L
0.070 mg/L
0.003 mg/L
0.005 mg/L
0.040 mg/L
0.075 mg/L
0.003 mg/L
0.996 MF/L
< 0.001 mg/L
< 0.001 mg/L
< 0.001 mg/L
< 0.001 mg/L
0.0007 mg/L
0.0006 mg/L
0.0004 mg/L
0.010 mg/L
0.010 mg/L
0.002 mg/L
0.002 mg/L
0.002 mg/L
0.0002 mg/L
0.070 mg/L
0.003 mg/L
0.005 mg/L
0.04 mg/L
0.075 mg/L
0.003 mg/L
Lindane
2,4-D
Toxaphene
Benzene
Carbofuran
1,4 dichlorobenzene
Atrazine
* Tested using a flow rate of 0.50 gpm; pressure of 60 psig; pH of 7.5 0.5; temp. of 68° 5°F (20° 3°C)
** Measurement in Particles/ml. Particles used were 0.5-1 microns
*** NTU=Nephelometric Turbidity units
Operating Specifications
ꢀ Capacity: certified for up to 300 gallons (1135 l); up to six months for models without a replacement filter indicator light;
up to one year for models with a replacement filter indicator light
ꢀ Pressure requirement: 40–120 psi (2.8–8.2 bar), non-shock
ꢀ Temperature: 33–100ºF (0.6–38ºC)
ꢀ Flow rate: 0.5 gpm (1.9 lpm)
General Installation/Operation/Maintenance Requirements
ꢀ Flush new cartridge at full flow for 3 minutes to purge out trapped air.
ꢀ Replace cartridge when the indicator light flashes or water flow rate is reduced on non-indicator units.
Special Notices
ꢀ Installation instructions, parts and service availability, and standard warranty are included with the product when shipped.
ꢀ This drinking water system must be maintained according to manufacturer’s instructions, including replacement of filter cartridges.
ꢀ Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or
after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.
ꢀ The contaminants or other substances removed or reduced by this water treatment system are not necessarily in your water.
ꢀ Check for compliance with the state and local laws and regulations.
ꢀ Note that while the testing was performed under standard laboratory conditions, actual performance may vary. Systems must
be installed and operated in accordance with manufacturer’s recommended procedures and guidelines.
System Tested and Certified by NSF International against ANSI/NSF Standard 42 & 53 for the reduction of:
Standard No. 42: Aesthetic Effects
Standard No. 53: Health Effects
Chemical Unit
Chemical Reduction Unit
Chlorine Taste and Odor
Alachlor and Atrazine Reduction
Benzene and Carbofuran Reduction
1,4 dichlorobenzene and 2,4-D Reduction
Lead and Lindane Reduction
Mechanical Filtration Unit
Particulate Reduction, Class I
NSF
®
Mercury and Toxaphene Reduction
Mechanical Filtration Unit
Turbidity Reduction
Cyst and Asbestos Reduction
17
Manufactured for: General Electric Company, Louisville, KY 40225
EPA EST. No. 070595-MN-001
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State of California
Department of Health Services
Water Treatment Device
Certificate Number
05 - 1698
Date Issued: February 2, 2005
Trademark/Model Designation
Replacement Elements
MWF
MWF
Manufacturer: General Electric Company
The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section
116830 of the Health and Safety Code for the following health related contaminants:
Microbiological Contaminants and Turbidity
Inorganic/Radiological Contaminants
Cysts
Turbidity
Asbestos
Lead
Mercury
Organic Contaminants
Alachlor
Atrazine
Benzene
Carbofuran
Lindane
Mercury
Toxaphene
1,4-dichlorobenzene
2,4-D
Rated Service Capacity: 300 gal
Rated Service Flow: 0.5 gpm
Conditions of Certification:
Do not use where water is microbiologically unsafe or with water of unknown quality, except that systems certified for
cyst reduction may be used on disinfected waters that may contain filterable cysts.
18
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Consumer Services
Bottom Freezer Refrigerator
With the purchase of your new Monogram appliance, receive
the assurance that if you ever need information or assistance
from GE, we’ll be there. All you have to do is call–toll-free!
GE Answer
Center®
Whatever your question about any Monogram major appliance, GE Answer Center® information
service is available to help. Your call—and your question—will be answered promptly and
courteously. And you can call any time. GE Answer Center® service is open 24 hours a day,
Monday through Saturday.
In the USA:
800.626.2000
OR
Visit our Website at: monogram.com
In Canada, call 1.800.561.3344.
In-Home Repair
Service
A GE consumer service professional will provide expert repair service, scheduled at a time
that’s convenient for you. Many GE Consumer Service company-operated locations offer
you service today or tomorrow, or at your convenience (7:00 a.m. to 10:00 p.m. weekdays,
8:00 a.m. to 6:00 p.m. Saturday and Sunday). Our factory-trained technicians know your
appliance inside and out—so most repairs can be handled in just one visit.
In the USA:
800.444.1845
In Canada: Monday through Friday, 7:00 a.m. to 8:00 p.m. and Saturday, 8:00 a.m. to 5:00 p.m. EDST
In Canada:
1.800.561.3344
For Customers
With Special
Needs…
GE offers Braille controls for a variety of GE appliances, and
a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
Consumers with impaired hearing or speech who have access to
In the USA:
800.626.2000
a
TDD or a conventional teletypewriter may call 800.TDD.GEAC
(800.833.4322) to request information or service.
Service Contracts
You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll receive
a substantial discount. With a multiple-year contract, you’re assured of future service at
today’s prices.
In the USA:
800.626.2224
In Canada:
1.800.561.3344
Parts and
Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
In the USA:
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
800.626.2002
In Canada:
1.800.561.3344
19
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Warranty
Bottom Freezer Refrigerator
YOUR MONOGRAM REFRIGERATOR WARRANTY
Staple sales slip or cancelled check here. Proof of original
purchase date is needed to obtain service under warranty.
LIMITED TWO-YEAR WARRANTY
WHAT IS
For two years from date of original purchase, we will provide, free of charge, parts and service labor in your home
to repair or replace any part of the refrigerator that fails because of a manufacturing defect.
COVERED
LIMITED FIVE-YEAR WARRANTY
For five years from date of original purchase, we will provide, free of charge, parts and service labor
in your home to repair or replace any part of the sealed refrigerating system (the compressor, condenser,
evaporator and all connecting tubing) that fails because of a manufacturing defect.
From the Date
of the Original
Purchase
LIMITED ADDITIONAL SEVEN-YEAR WARRANTY ON THE SEALED SYSTEM
For the sixth through twelfth year from the date of the original purchase, we will provide, free of charge,
replacement parts for any part of the sealed refrigerating system (the compressor, condenser, evaporator and
all connecting tubing) that fails because of a manufacturing defect. You pay for the service trip to your home
and for service labor charges.
LIMITED THIRTY-DAY WARRANTY ON WATER FILTER CARTRIDGE (Water filter, if included)
From the date of the original purchase we will provide, free of charge, replacement parts for any part of the
water filter cartridge that fails because of a manufacturing defect. During this limited thirty-day warranty,
we will also provide, free of charge, a replacement water filter cartridge.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located in an
area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you
may be required to bring the product to an Authorized GE Service location for service. In Alaska the warranty is
the same except that it is LIMITED because you must pay to ship the product to the service shop or for the
service technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care®
servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, in the USA call 800.444.1845.
In Canada: 800.561.3344. Please have your serial number and model number available when calling for service.
• Service trips to your home to teach you how
to use the product.
• Replacement of house fuses or resetting of circuit
breakers.
• Damage to the product caused by accident, fire,
floods or acts of God.
• Failure of the product if it is used for other than
its intended purpose or used commercially.
• Damage caused after delivery.
• Improper installation, delivery or maintenance.
If you have an installation problem, contact
your dealer or installer. You are responsible
for providing adequate electrical, plumbing
and other connecting facilities.
• Replacement of the light bulbs, if included, or
water filter cartridge, if included, other than as
noted above.
• Replacement of the water filter cartridge, if
included, due to water pressure that is outside
the specified operating range or due to excessive
sediment in the water supply.
• Loss of food due to spoilage (in the USA only).
• Incidental or consequential damage caused
by possible defects with this appliance.
WHAT IS NOT
COVERED
• Product not accessible to provide required
service.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in
this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or
fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state/province to province. To know what your legal rights
are in your state/province, consult your local or state/provincial consumer affairs office or your state’s Attorney
General.
162D9632P007
49-60423-1
GE Consumer & Industrial
Appliances
General Electric Company
Louisville, KY 40225
ge.com
Warrantor in USA: General Electric Company,
Louisville, KY 40225
05-07 JR
Warrantor in Canada: Mabe Canada Inc.
Printed in the United States
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