GE Cordless Telephone 28311 User Manual

Commission has prepared a helpful booklet, “How To Identify  
and Resolve Radio/TV Interference Problems.” This booklet is  
available from the U.S. Government Printing Office, Washington,  
D.C. 20402. Please specify stock number 004-000-00345-4 when  
ordering copies.  
Button Descriptions  
Using Intercom w/External Phone  
Calls  
Installation  
Registration  
Intercom Operation  
Changing the Battery  
Limited Warranty  
Quick Set-Up Guide  
for Optional/  
Left soft button  
What your warranty covers:  
YOU MUST REGISTER THE HANDSET BEFORE USE!  
The intercom feature allows you to have a conversation  
with another registered handset without tying up the  
telephone line, allowing you to still receive incoming calls.  
CAUTION: To reduce the risk of fire or  
personal injury, use only the Thomson  
Inc. approved model BYD NiMH H-AAA  
900mAh 1.2V, rechargeable Nickel-  
metal Hydride AAA batteries, which is  
compatible with this unit.  
Digital Security System  
Selects the current menu item or confirms a  
• Defects in materials or workmanship.  
For how long after your purchase:  
• One year, from date of purchase.  
During a telephone call, you may use the intercom  
function to page another handset and have an off line,  
private (two-way) intercom conversation. You may also  
have a three-way conversation between the external  
caller and the handsets, or you may transfer the external  
telephone call to another handset.  
After the optional handset has charged for 16 hours;  
Screen displays Press reset button on base and insert  
handset in charger. Handset will automatically register  
to base.  
setting, depending on the current screen. LED light  
indicator alerts to Voicemail Waiting and Skype  
Authorization requests.  
Your cordless phone uses a digital security system to  
protect against false ringing, unauthorized access, and  
charges to your phone line.  
Additional  
Notice: The changes or modifications not expressly approved by the  
party responsible for compliance could void the user's authority to  
operate the equipment.  
Making an Intercom Call  
(The warranty period for rental units begins with the first  
rental or 45 days from date of shipment to the rental firm,  
whichever comes first.)  
Model 28311  
INSTALLATION NOTE: This product  
operates at a frequency of 1.9GHz. to  
provide communication with minimal  
interference from other electronic devices.  
To further minimize the possibility of  
interference, the base of the cordless  
telephone should not be placed near or  
on top of a TV, microwave oven, or VCR. If  
interference continues, move the cordless  
telephone further away from these  
appliances.  
(Handset to Handset Intercom Call)  
Right soft button  
NOTE: Once a handset has completed  
registration successfully, HANDSET X  
shows on the handset’s display, X stands  
for handset number, you can rename your  
handset.  
NOTE: The maximum number of handsets  
which can be registered to the system is 4.  
NOTE: The new handset will be  
automatically UPDATED or DOWNGRADED  
to the actual software version of the base.  
1. Make sure handset is OFF (not in TALK mode) before  
you replace battery.  
Cancels the last action or returns to the previous  
screen, depending on the current screen.  
Hearing Aid Compatibility  
(HAC)  
1. From the idle screen, press  
to enter the main  
2 in 1 - Skype  
Cordless Handset  
What we will do:  
menu.  
Two-Way Calling  
• Provide you with a new or, at our option, a refurbished unit.  
The exchange unit is under warranty for the remainder of  
the original product’s warranty period.  
2. Remove the battery compartment door.  
3. Remove the batteries from the handset.  
4. Insert the new batteries.  
2. Press  
3. Press  
and  
and  
to select INTERCOM.  
to select from any available  
This telephone system meets FCC standards for Hearing Aid  
Compatibility.  
1. During an external call, press  
Hold.  
to put the call on  
Call/Speaker button  
Initiates or answers a call. During a call, activates  
speaker.  
How you get service:  
2. Press  
3. Press  
4. Press  
to select OPTIONS.  
and to select Invite Handset.  
and to select from any available  
registered handset or Internal Call to All. The receiving  
handset(s) rings. Wait for the person at the receiving  
FCC RF Radiation Exposure  
Statement  
• Properly pack your unit. Include any cables, etc., which were  
originally provided with the product. We recommend using  
the original carton and packing materials.  
• ”Proof of purchase in the form of a bill of sale or receipted  
invoice which is evidence that the product is within the  
warranty period, must be presented to obtain warranty  
service.” For rental firms, proof of first rental is also required.  
Also print your name and address and a description of the  
defect. Send via standard UPS or its equivalent to:  
5. Put the battery compartment door back on.  
End/Skype status  
6. Place handset in the base or handset charge cradle to  
charge. Allow the handset battery to properly charge  
(for 16 hours) prior to first use or when you install a  
new battery pack. If you do not properly charge the  
phone, battery performance will be compromised.  
handset to press  
to connect the call.  
When in a call, ends the call. From idle, provides  
access to Skype status menu with a short press.  
This equipment complies with FCC RF radiation exposure limits  
set forth for an uncontrolled environment. This equipment  
should be installed and operated with a minimum distance of 20  
centimeters between the radiator and your body. This transmitter  
must not be co-located or operated in conjunction with any other  
antenna or transmitter.”  
NOTE: To cancel, press  
handset.  
on the sending  
registered handset or Internal Call to All. The receiving  
handset(s) is paged and emits a tone. Wait for the  
Important Installation  
Guidelines  
Handset Name  
Navigational/Selection button  
Press the outer ring to navigate up, down, left,  
or right. Press the round button in the center to  
select/confirm a setting.  
4. When finished, press  
deactivate the intercom.  
on either handset to  
person at the receiving handset to press  
to  
This menu allows you to enter a name for the handset,  
which displays on the top banner of the idle screen.  
connect the call. Both intercom users may now speak  
privately. The external caller will not hear the intercom  
conversation.  
• Avoid sources of noise and heat, such as motors,  
fluorescent lighting, microwave ovens, heating  
appliances and direct sunlight.  
Battery Safety Precautions  
NOTE: The system is expandable up to 4  
handsets (by purchase of optional Model  
28311 handset with recharge cradle).  
When 4 handsets are registered, the  
system can handle 2 separate intercom  
operations at once, for example, 1st  
handset intercoms with 2nd handset while  
3rd handset intercoms with 4th handset.  
For body worn operation, this phone has been tested and meets  
the FCC RF exposure guidelines when used with the belt clip  
supplied with this product. Use of other accessories may not  
ensure compliance with FCC RF exposure guidelines.  
1. From the idle screen, press  
menu.  
to enter the main  
Thomson Inc.  
11721 B Alameda Ave.  
Socorro, Texas 79927  
• Do not burn, disassemble, mutilate, or puncture.  
Batteries of this type could release toxic materials  
which can cause injury.  
Upper/Lower case and numeric button  
When in text editor, changes to lower-case, upper-  
case, or numeric entry.  
Avoid areas of excessive dust, moisture and low  
temperature.  
5. When finished, press  
on either handset to  
2. Press  
3. Press  
4. Press  
and  
and  
and  
to select Settings.  
deactivate the intercom. The originating handset  
displays Landline Call and On Hold.  
• Pay any charges billed to you by the Exchange Center for  
service not covered by the warranty.  
• Insure your shipment for loss or damage. Thomson Inc.  
accepts no liability in case of damage or loss.  
• A new or refurbished unit will be shipped to you freight  
prepaid.  
What your warranty does not cover:  
• Customer instruction. (Your User’s Guide provides  
information regarding operating instructions and user  
controls. Any additional information, should be obtained  
from your dealer.)  
• Installation and setup service adjustments.  
• Batteries.  
• Damage from misuse or neglect.  
• Products which have been modified or incorporated into  
other products.  
• Products purchased or serviced outside the USA.  
• Acts of nature, such as but not limited to lightning damage.  
Product Registration:  
• Please complete and mail the Product Registration Card  
packed with your unit. It will make it easier to contact you  
should it ever be necessary. The return of the card is not  
required for warranty coverage.  
• To reduce the risk of fire or personal injury, use only  
the Nickel-metal Hydride battery listed in the User’s  
Guide.  
• Keep batteries out of the reach of children.  
• Remove batteries if storing over 30 days.  
Avoid other cordless telephones.  
to select Cordless settings.  
to select Handset name.  
CAUTION:  
RISKOFELECTRICSHOCK  
DONOTOPEN  
• Never install telephone wiring during a lightning storm.  
• Never install telephone jacks in wet locations unless the  
jack is specifically designed for wet locations.  
• Never touch non-insulated telephone wires or  
terminals, unless the telephone line has been  
disconnected at the network interface.  
• Use caution when installing or modifying telephone  
lines.  
6. Press  
to re-connect to the external call.  
Space and Zero button  
When in text editor, allows entry of a space, plus  
sign, or zero.  
THE EXCLAMATION  
POINT WITHIN THE  
TRIANGLE IS A  
THE LIGHTNING  
CAUTION: TO REDUCE THE  
5. Enter the handset name (up to 12 characters).  
6. Press to save your selection.  
FLASH AND ARROW RISK OF ELECTRIC SHOCK, DO  
WARNING:TO  
Three-Way Calling  
HEAD WITHIN THE NOT REMOVE COVER (OR  
WARNING SIGN  
ALERTING YOU OF  
IMPORTANT  
PREVENT FIRE OR  
ELECTRICAL SHOCK  
HAZARD, DO NOT  
EXPOSETHIS  
TRIANGLE IS A  
WARNING SIGN  
ALERTING YOU OF  
“DANGEROUS  
VOLTAGE” INSIDE  
THE PRODUCT.  
BACK). NO USER  
SERVICEABLE PARTS INSIDE.  
REFER SERVICING TO  
QUALIFIED SERVICE  
PERSONNEL.  
Receiving an Intercom Call  
Regular Method:  
INSTRUCTIONS  
ACCOMPANYING  
THE PRODUCT.  
For use with 2 handsets and an external landline call  
During a landline call with a handset, the other registered  
handset(s) display Landline Busy. To have a second  
handset join the call;  
NOTE: If you make a mistake, use the  
button to backspace and delete one  
character at a time or press and hold to  
delete all.  
When you receive an intercom call, your handset rings  
with the selected melody and the Handset ID of sending  
phone shows in the display. To answer the call press  
# button  
PRODUCT TO RAIN  
OR MOISTURE.  
SEE MARKING ON BOTTOM  
/
BACK OF PRODUCT  
NOTE: The RBRC seal on the battery used in your Thomson Inc. product  
indicates that we are participating in a program to collect and recycle the  
rechargeable battery (or batteries).  
or call 1-800-8-BATTERY or contact a local recycling center.  
When in text editor, it provides a symbol table.  
.
NOTE: The handset display will turn off  
after 60 seconds of inactivity to save  
battery life. Lift from cradle to activate or  
if handset was not on the charge cradle,  
press the END button to toggle between  
the Change Status and Idle Screen.  
Advanced Intercom  
Features  
1. Press  
.
De-Registration  
Introduction  
Handset Layout  
2. Press  
to connect. The original handset will hear a  
for use with Model 28310  
2 in 1 - Skype Internet  
& Standard Phone  
This feature allows you to remove a registered handset  
from connection to base. During the de-registration  
process, keep the handset near the base.  
CAUTION: When using telephone  
beep to indicate another handset has joined the call.  
equipment, there are basic safety  
instructions that should always be  
followed. Refer to the IMPORTANT  
SAFETY INSTRUCTIONS provided with  
this product and save them for future  
reference.  
Receiving an Incoming Call  
NOTE: The above procedure will only work for  
a Landline Call. For three way calling with an  
external Skype call, use the “Invite Handset”  
method.  
During an Intercom Call  
earpiece  
Use the Deregister function to deregister your handset  
from a base station.  
If you receive an external telephone call (landline or Skype)  
during an intercom call, both parties on the intercom call  
will receive a double beep in the earpiece. The handset  
displays the Caller’s ID (if available) and Answer call?.  
Installing the Handset  
Battery  
Interference Information  
Service  
1. From the idle screen, press  
menu.  
to enter the main  
This device complies with Part 15 of the FCC Rules. Operation is  
subject to the following two conditions: (1) This device may not  
cause harmful interference; and (2) This device must accept any  
interference received, including interference that may cause  
undesired operation.  
display  
“Invite Handset” Method:  
For use with 2 handsets and a Skype Call or landline call  
IMPORTANT: Because cordless phones  
operate on electricity, you should have at  
least one phone in your home that isn’t  
cordless, in case the power in your home  
goes out.  
If you have purchased an extra handset  
apart from your original purchased unit  
you may find a detailed description of its  
functions in the User’s Guide provided with  
your original purchased unit.  
If you have purchased an extra handset  
that is not of the same type as your  
original handset you may still use the  
original User’s Guide to help explain the  
new handsets basic functions and options.  
NOTE: You must install the handset  
batteries before using the cordless  
handset.  
If trouble is experienced with this equipment, for repair or  
warranty information, please contact customer service at 1-800-  
448-0329. If the equipment is causing harm to the telephone  
network, the telephone company may request that you  
disconnect the equipment until the problem is resolved.  
a) To ignore the incoming call, press  
.
2. Press  
3. Press  
4. Press  
and  
and  
and  
to select Settings.  
1. During an external call, press  
to put the call on  
NOTE: If a 3rd handset is registered to the  
system, the external call can be answered  
by this handset and the intercom call can  
continue at the same time.  
Navigational/  
selection  
Hold.  
to select Cordless settings.  
to select Deregister handset.  
Limitation of Warranty:  
CAUTION: To reduce the risk of fire or  
personal injury, use only the Thomson  
Inc. approved model BYD NiMH H-AAA  
900mAh 1.2V, rechargeable Nickel-  
metal Hydride AAA batteries, which are  
compatible with this unit.  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to Part 15 of the FCC  
Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation.  
2. Press  
3. Press  
4. Press  
to select OPTIONS.  
and to select Invite Handset.  
and to select from any available  
• The warranty stated above is the only warranty applicable  
to this product. All other warranties, express or implied  
(including all implied warranties of merchantability or  
fitness for a particular purpose) are hereby disclaimed.  
No verbal or written information given by Thomson Inc.,  
its agents, or employees shall create a guaranty or in any  
way increase the scope of this warranty.  
• Repair or replacement as provided under this warranty  
is the exclusive remedy of the consumer. Thomson  
Inc. shall not be liable for incidental or consequential  
damages resulting from the use of this product or arising  
out of any breach of any express or implied warranty  
on this product. This disclaimer of warranties and  
limited warranty are governed by the laws of the state  
of Indiana. Except to the extent prohibited by applicable  
law, any implied warranty of merchantability or fitness  
for a particular purpose on this product is limited to the  
applicable warranty period set forth above.  
(button)  
This product may be serviced only by the manufacturer or  
its authorized service agents. Changes or modifications not  
expressly approved by Thomson Inc. could void the user’s  
authority to operate this product. For instructions on how to  
obtain service, refer to the warranty included in this guide or call  
customer service at 1-800-448-0329.  
WARNING: It is not recommended that a  
handset be de-registered unless absolutely  
necessary because once a handset is  
de-registered, that handset’s telephone  
features cannot be used until the handset is  
re-registered.  
b) To answer the call, press  
. Selecting Yes will  
This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that  
interference will not occur in a particular installation.  
Right soft  
connect your handset to the external call and will  
place the intercom call on hold.  
registered handset or Internal Call to All. The receiving  
handset(s) is paged and emits a tone. Wait for the  
(button)  
LED alert  
1. Locate batteries and battery door which are packaged  
together inside a plastic  
bag and are separate  
(indicator)  
You may now switch between the intercom call and the  
external call or conference the other handset to the  
external call.  
person at the receiving handset to press  
connect the call.  
to  
Or refer inquiries to:  
5. Select NO, if you do not want to de-register.  
6. If you select YES, then screen will display Your handset  
is not registered to base station any more!.  
Thomson Inc.  
Privacy of Communications may not be ensured when using this  
product.  
If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
End/Skype  
from the handset.  
Manager, Consumer Relations  
P O Box 1976  
Left soft  
5. Press  
OPTIONS.  
on the originating handset to select  
status  
2. Locate the battery  
compartment on the  
back of the handset.  
3. Insert the batteries.  
4. Close the battery  
compartment by  
pushing the door up  
until it snaps into place.  
5. Plug the AC power  
adaptor of the charge  
cradle into an electrical  
outlet.  
6. Place the handset in  
the charge cradle. The  
CHARGE indicator turns  
on, verifying the battery is charging.  
Allow handset to charge for 16 hours prior to first use.  
If you do not properly charge the handset, battery  
performance is compromised.  
(button)  
(button)  
a) To switch between the external call and the  
Indianapolis, IN 46206  
intercom call: Press  
, (Swap calls). This puts the  
Re-Register Your Handset  
6. Press  
and to select Join in Conference.  
Attach your sales receipt to the booklet for future reference or  
jot down the date this product was purchased or received as a  
gift. This information will be valuable if service should be required  
during the warranty period.  
Parts Checklist  
external call on Hold. The external caller will hear  
a double beep every 10 seconds to indicate they  
are on Hold. You can return to the intercom call by  
Use the Register function whenever you need to register  
your handset with a base station, for instance when  
registering the handset with a base station other than the  
one you are already registered to.  
Make sure your package includes the items shown here.  
7. To end conference call, both handsets must press  
• Reorient or relocate the receiving antenna (that is, the  
antenna for radio or television that is “receiving” the  
interference).  
• Reorient or relocate and increase the separation between  
the telecommunications equipment and receiving antenna.  
• Connect the telecommunications equipment into an outlet  
on a circuit different from that to which the receiving  
antenna is connected.  
If these measures do not eliminate the interference, please  
consult your dealer or an experienced radio/television technician  
for additional suggestions. Also, the Federal Communications  
.
pressing  
again.  
Call/  
Purchase date _________________________________________  
_______  
Transferring External Calls to Other  
Handsets  
Speaker  
(button)  
# (button)  
b) To conference the other handset to the external  
call:  
How state law relates to this warranty:  
1. From the idle screen, press  
menu.  
to enter the main  
Name of store _________________________________________  
_______  
• Some states do not allow the exclusion nor limitation of  
incidental or consequential damages, or limitations on how  
long an implied warranty lasts so the above limitations or  
exclusions may not apply to you.  
• This warranty gives you specific legal rights, and you also  
may have other rights that vary from state to state.  
If you purchased your product outside the USA:  
• This warranty does not apply. Contact your dealer for  
warranty information.  
Press  
Conference.  
c) To end the conference call, both handsets must  
press  
, then press  
and  
to select Join in  
1. Follow steps 1 - 6 for Three Way Calling Invite Handset  
Method.  
Belt  
clip  
2. Press  
3. Press  
4. Press  
and  
and  
and  
to select Settings.  
Charge Cradle  
to select Cordless settings.  
to select Register handset.  
2. After conference is established, press  
on  
a/A *  
.
originating handset. External call is connected to the  
second handset.  
(button)  
NOTE: The current status of each handset  
shows at the top of the handset display.  
i.e. Intercom, Landline Call, Skype Call or  
Confererence Call as you progress through  
the steps above.  
5. Screen displays Press reset button on base station and  
insert hand-set in charger. Handset will automatically  
register to base.  
2 AAA  
Space/zero  
(button)  
Nickel-metal  
Battery  
Hydride batteries  
NOTE: To make registration possible, make  
sure that the base station has registration  
mode enabled. This is done by pressing  
Reset on the back of the base station.  
compartment  
Handset  
microphone  
Thomson Inc.  
cover  
10330 North Meridian Street  
Model 28311  
00019159 (Rev. 0 DOM E/S)  
07-19  
Indianapolis, IN 46290  
© 2007 Thomson Inc.  
Trademark(s) ® Registered  
Marca(s) Registrada(s)  
Printed in Malaysia  
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