2-9774
25-Channel Cordless Speakerphone with
Type II Caller ID and Dual LCD Display
User’s Guide
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TABLE OF CONTENTS
ANSWERING AND PLACING CALLS ...... 17
SWITCHING BETWEEN SPEAKER AND
FCC REGISTRATION INFORMATION ....... 2
INTERFERENCE INFORMATION ............... 2
HEARING AID COMPATIBILITY .............. 2
INTRODUCTION ..................................... 4
CALLER ID ........................................ 4
CALL WAITING ................................... 4
CALLER ID WITH CALL WAITING ............. 4
VOICE MESSAGING ............................. 4
DIGITAL SECURITY SYSTEM ................... 4
INSTALLATION AND SETUP....................... 5
MODULAR JACK REQUIREMENTS ......... 5
DESKTOP INSTALLATION...................... 6
WALL MOUNT INSTALLATION .............. 7
TELEPHONE SETUP ............................ 8
RINGER SWITCH ................................ 8
VOLUME .......................................... 8
SETTING THE AREA CODE FOR CALLER
ID ............................................. 9
TELEPHONE OPERATION ....................... 10
TO MAKE A CALL AT THE BASE
HANDSET ................................... 17
CALLER ID OPERATION ........................ 18
RECEIVING AND STORING CALLS ........ 18
REVIEWING MESSAGES .................... 19
MESSAGE ERRORS .......................... 19
DIALING A CALLER ID NUMBER ......... 20
DELETING CALLER ID RECORDS ......... 20
DELETING ALL CALLER ID
RECORDS .................................. 20
SPECIAL FEATURES .............................. 21
CALL WAITING WITH CALLER ID ........ 21
STORING NAMES AND NUMBERS ....... 21
INSERTING A PAUSE IN THE DIALING
SEQUENCE .............................. 23
CHANGING A STORED NUMBER...... 23
DIALING A STORED NUMBER ......... 23
USING CALL BACK ...................... 24
CHAIN DIALING FROM MEMORY ..... 24
REVIEWING AND DELETING STORED
NUMBERS ............................... 25
VERY IMPORTANT PERSON (VIP)
FEATURE ................................... 25
STORING A VIP NUMBER IN
MEMORY ................................. 25
CALLING A VIP NUMBER ............... 25
REMOVING A VIP NUMBER ............ 26
ERASING ALL VIP NUMBERS .......... 26
VOICE MESSAGING ........................ 4
MESSAGE INDICATORS ..................... 27
GENERAL PRODUCT CARE .................... 28
BATTERY SAFETY PRECAUTIONS ........ 28
TROUBLESHOOTING TIPS ....................... 29
CALLER ID..................................... 29
CALL WAITING ............................... 29
TELEPHONE .................................... 30
CAUSES OF POOR RECEPTION ............... 33
SERVICE ............................................ 33
REPLACING THE BATTERY ....................... 34
ACCESSORY ORDER FORM ................... 35
INDEX ............................................... 36
LIMITED WARRANTY ............................ 38
UNIT .................................... 10
TO RECEIVE A CALL AT THE BASE
UNIT .................................... 10
TO MAKE A CALL FROM THE
HANDSET .............................. 10
RECEIVING A CALL .......................... 10
DISTINCTIVE RING ........................... 11
AUTO STANDBY .............................. 11
AUTOMATIC REDIAL ......................... 11
TO REDIAL THE LAST NUMBER CALLED
AT THE HANDSET ..................... 11
TO REDIAL THE LAST NUMBER CALLED AT
THE BASE ................................ 12
FAST REDIAL .................................. 12
MUTE ........................................... 12
CHANNEL ....................................... 12
TEMPORARY TONE .......................... 13
INTERCOM ...................................... 13
TO ACTIVATE INTERCOM ................. 14
FLASH ........................................... 15
PAGE ............................................ 16
USING THE SPEAKERPHONE .............. 16
3
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INTRODUCTION
Your GE cordless phone is designed to give you flexibility in use and high
quality performance. You can use this phone with basic telephone service,
but it fully functions when equipped with the following custom calling
features:
CALLER ID
This feature allows you to see the number or name and number of the
person calling before you answer the phone.
CALL WAITING
This feature allows you to answer incoming calls while you are talking on
the phone.
CALLER ID WITH CALL WAITING
Also known as Type II Caller ID, this feature allows you to see the name
and number of a call that beeps in while you are talking on the phone with
someone else.
VOICE MESSAGING
This feature requires a subscription from the telephone company, allows
callers to leave messages while you are talking on the phone.
DIGITAL SECURITY SYSTEM
Your cordless phone uses a digital security system to prevent false ringing,
unauthorized access, and charges to your phone line.
IMPORTANT
When you place the handset in the base, the unit verifies its security code.
After a power outage or battery replacement, you should place the hand-
set in the base for about 20 seconds to reset the code.
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power in
your home goes out.
4
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INSTALLATION AND SETUP
Make sure your package includes the items shown here.
Short telephone line cord
MEMORY REDIAL FLASH
PAUSE
CALL BACK DELETE ENTER VIP
AC power supply
DELETE
ENTER
CALL BACK
INTERCOM
ABC
DEF
1
4
7
2
5
8
PHONE
3
GHI
JKL
MNO
6
ABC
2
1
DEF
3
GHI
JKL
MNO
6
4
7
*
5
8
0
PQRS
TUV
WXYZ
#
9
PQRS
TONE
TUV
WXYZ
9
TONE
OPER
*
+
0
CHARGE
IN USE
DIAL
+
OPER
#
DIAL
1
O
R
H
SPEAKER
MUTE
PAGE/INT
Handset
Base
Wall mount bracket
Telephone line cord
NOTE: Use only the Thomson power supply #5-2429 that came with this unit.
Using other adapters may damage the unit.
MODULAR JACK REQUIREMENTS
You need an RJ11 type modular jack, which is the most
common type of phone jack and might look like the one
pictured here. If you don’t have a modular jack, call your
local phone company to find out how to get one installed.
INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause interference to nearby TVs and VCRs. To minimize or prevent
such interference, the base of the cordless telephone should not be placed
near or on top of a TV or VCR. If such interference continues, move the
cordless telephone farther away from the TV or VCR.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
T H E L I G H T N I N G
FLASH AND ARROW-
HEAD WITHIN THE
CAUTION: TO REDUCE THE THE EXCLAMATION
RISK OF ELECTRIC SHOCK, POINT WITHIN THE
DO NOT REMOVE COVER T R I A N G L E I S
A
TRIANGLE IS
WA R N I N G S I G N
ALERTING YOU OF
A
WARNING
SIGN
( O R B A C K ) . N O U S E R -
SERVICEABLE PARTS IN-
SIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.
ALERTING YOU OF
I
M
P
O
R
T
A
N
T
WARNING:TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
"
D
A
N
G
E
R
O
U
S
I N S T R U C T I O N S
A C C O M PA N Y I N G
T H E P R O D U C T.
VOLTAGE" INSIDE
THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
5
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DESKTOP INSTALLATION
2
NOTE: For desktop charging, the
handset is able to charge facing up
or facing down.
5
6
4
3
T/P switch
1
1. Set the TONE/PULSE switch to TONE for touch-tone service, or PULSE
for pulse (rotary) service. If you don’t know which type of service you
have, check with the phone company.
2. Set the RINGER switch to ON so the handset rings for incoming calls.
3. Plug the power supply cord into the base and into an AC outlet.
4. Raise the base antenna.
5. Place handset in the base. Allow the phone to charge for 12 hours
before using the first time. The CHARGE/IN USE light comes on indicat-
ing that the battery is charging. If you don’t charge the handset
battery properly (for 12 hours) when you first set up the phone,
performance of the battery will be compromised.
6. After charging, connect the telephone line cord to the phone and then to
the wall jack.
NOTE: Use only the Thomson power supply # 5-2429 that is compatible with
this unit. Using other adapters may damage the unit.
6
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WALL MOUNT INSTALLATION
Because it is necessary to cradle
the handset for 12 hours prior to
connecting it for use the first time,
it is better to leave the unit on a flat
surface during inital charge before
attempting to hang it on the wall.
1
1. Plug the power supply cord into
the base and into an AC outlet.
2. Place the handset in the base.
Allow phone to charge for
12 hours before using the
first time. The CHARGE/IN USE
light comes on. If you don’t
charge the handset battery
properly (for 12 hours) when you
first set up the phone, the
battery’s performance will be
compromised.
2
3
5
3. After charging, plug the short
telephone line cord into the
phone jack on the back of the
unit and then to the wall jack.
4
4. Attach the wall mount bracket by
inserting the two tabs at the top
and then snapping the tab at the
bottom into place.
5. Slip the mounting holes over the
wall plate posts and slide the unit
down firmly into place. (Wall
plate not included.)
NOTE: Use only the Thomson
power supply # 5-2429 that is
compatible with this unit. Using
other adapters may damage the
unit.
7
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TELEPHONE SETUP
After charging the handset for an initial
12 hours:
1. Set the PULSE/TONE switch to TONE for
touch-tone service or PULSE for rotary
service. If you don’t know which type of
service you have, check with the phone
company.
HIGH
•
•
N
O
R
M
A
L
VOLUME
2. Turn on the RINGER switch so the handset
rings for incoming calls.
PHONE LINE
POWER
DC 12V
TONE PULSE
2
PULSE/TONE switch
1
RINGER switch
RINGER SWITCH
The handset ringer switch can be
set to ON or OFF.
Also, the base has a 3-position
switch (OFF, LO, and HI) that
controls the unit's ringing ability.
HIGH
•
•
N
O
R
M
A
L
VOLUME
If the switch is OFF, the unit will not
ring.
MEMORY REDIAL FLASH
PAUSE
VOLUME
control
CALL BACK DELETE ENTER VIP
ABC
DEF
1
4
7
2
5
8
3
6
VOLUME
GHI
JKL
MNO
The handset has a VOLUME switch
with two settings: HI and NORMAL.
The base has a variable slide
control.
PQRS
TUV
WXYZ
9
TONE
OPER
*
0
#
DIAL
1
+
SPEAKER
MUTE
PAGE/INT
8
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SETTING THE AREA CODE FOR CALLER ID
Setting your area code is necessary for proper caller ID operation.
Once you set the code, the phone will automatically remove it from local
calls within your area when a number from Caller ID is dialed back. You
must set the area code on both the handset and the base.
To set your area code:
1. Make sure the handset or speakerphone is OFF.
2. Press ENTER. The Caller ID display prompts you to enter your area
code.
3. Enter your 3-digit area code by pressing the appropriate number keys.
3a. If 7-digit dialing (no area code) is accepted for local calls in you area,
enter your 3-digit area code using the number keys.
3b. If, instead, 10-digit dialing (area code + number) is required for ALL
local calls in your area, enter "000" to prevent area codes from being
removed.
The phone emits 2 beeps to confirm it has accepted the area code entry.
4. To change or enter your area code again, follow steps 1-3 above.
ENTER
MEMORY REDIAL FLASH
PAUSE
button
DELETE
ENTER
CALL BACK
INTERCOM
PHONE
CALL BACK DELETE ENTER VIP
ABC
DEF
1
4
7
2
5
8
3
ABC
2
DEF
3
1
GHI
JKL
MNO
6
GHI
JKL
MNO
4
7
*
5
8
0
6
PQRS
TUV
WXYZ
9
PQRS
TONE
TUV
WXYZ
9
DIAL
+
TONE
OPER
*
0
#
OPER
#
O
R
Y
CH/
R
E
H
D
S
I
A
A
L
F
L
DIAL
1
+
SPEAKER
MUTE
PAGE/INT
9
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TELEPHONE OPERATION
TO MAKE A CALL AT THE
BASE UNIT
1. Press SPEAKER. The indicator
light will come on.
2. Wait for dial tone.
3. Dial phone number.
MEMORY REDIAL FLASH
PAUSE
4. When finished, press SPEAKER
to hang up.
CALL BACK DELETE ENTER VIP
ABC
DEF
1
4
7
2
5
8
3
6
GHI
JKL
MNO
TO RECEIVE A CALL AT THE
BASE UNIT
PQRS
TUV
WXYZ
9
TONE
OPER
*
0
#
1. Press SPEAKER.
DIAL
1
+
2. When finished, press SPEAKER
to hang up.
SPEAKER
MUTE
PAGE/INT
TO MAKE A CALL FROM THE
HANDSET
SPEAKER
button
To make a call, press the PHONE
button before you dial. To hang up,
press PHONE again or put the
handset back on the base.
DELETE
ENTER
CALL BACK
INTERCOM
PHONE
ABC
DEF
1
2
3
RECEIVING A CALL
1. Check the display to see who is
calling.
GHI
JKL
MNO
4
7
*
5
6
PHONE
button
PQRS
TONE
TUV
WXYZ
8
9
DIAL
+
OPER
0
#
2. Press the PHONE button to
answer the call.
O
R
Y
CH/
R
E
H
D
S
I
A
A
L
F
L
10
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DISTINCTIVE RING
The base unit and the cordless
handset are capable of receiving
the distinctive ringing patterns
generated through your local
telephone company as a special
service. This custom calling service
is available only through your local
telephone company.
AUTO STANDBY
While the handset is "on", place it in
the base and it will automatically
hang up.
DELETE
ENTER
CALL BACK
INTERCOM
PHONE
AUTOMATIC REDIAL
ABC
DEF
1
2
3
The handset and base each keep a
separate redial number (up to 48
digits).
GHI
JKL
MNO
4
7
*
5
8
0
6
PQRS
TONE
TUV
WXYZ
9
The number will remain in the
redial memory until another
number is dialed.
DIAL +
OPER
#
M
R
CH/
Y
R
E
H
D
S
I
A
A
L
L
F
TO REDIAL THE LAST NUMBER
CALLED AT THE HANDSET
1. Pick up handset.
REDIAL
button
2. Press PHONE.
3. Wait for dial tone.
4. Press REDIAL.
11
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TO REDIAL THE LAST NUMBER
CALLED AT THE BASE
1. Press SPEAKER.
REDIAL
button
2. Wait for dial tone.
3. Press REDIAL.
FAST REDIAL
MEMORY REDIAL FLASH
PAUSE
If you want to keep dialing a busy
number in rapid succession, you
can do so with Fast Redial. When
you hear the busy signal, just press
the REDIAL button. The phone will
go off-line, on-line and then redial
the busy number. Press REDIAL to
try again.
CALL BACK DELETE ENTER VIP
ABC
DEF
1
4
7
*
2
5
8
3
6
GHI
JKL
MNO
PQRS
TONE
TUV
WXYZ
9
OPER
0
#
MUTE
button
DIAL 1 +
SPEAKER
MUTE
MUTE
PAGE/INT
To prevent the person you are
speaking to from hearing you while
in speakerphone mode, press the
MUTE button. Mute can be accessed
from the base, and MUTE will show
in the base display. Press MUTE
again to cancel.
DELETE
CALL BACK
INTERCOM
PHONE
ENTER
ABC
2
DEF
3
1
GHI
JKL
MNO
4
7
*
5
8
0
6
CHANNEL
PQRS
TONE
TUV
WXYZ
9
While talking, if you ever experience
any interference or don’t have clear
voice quality, press and release the
CHANNEL (CH) button on the
handset to advance to another
channel.
DIAL
+
OPER
#
M
EM
O
VIP
R
Y
CH/
R
E
H
D
S
I
A
A
L
F
L
CHANNEL
(CH) button
12
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TEMPORARY TONE
This feature enables pulse (rotary)
service phone users to access
touch-tone services offered by
banks, credit card companies, etc.,
by pressing the TONE button to
temporarily make the phone touch-
tone compatible. To get information
about your bank account, for
example, you would:
MEMORY REDIAL FLASH
PAUSE
CALL BACK DELETE ENTER VIP
TONE
button
ABC
DEF
1
4
7
*
2
5
8
3
6
1. Call the bank’s information line.
GHI
JKL
MNO
2. Press the TONE button after your
call is answered.
PQRS
TONE
TUV
WXYZ
9
3. Follow the voice instructions to
complete your transaction.
OPER
0
#
DIAL 1 +
4. Hang up when finished. The phone
returns to pulse (rotary) service.
SPEAKER
MUTE
PAGE/INT
Intercom
(INT)
button
INTERCOM
The intercom feature of your
cordless phone allows you to have a
two-way conversation between the
handset and the base unit without
tying up the telephone line. Since
the telephone line is not being used,
you can still receive incoming calls.
DELETE
CALL BACK
PHONE
ENTER
INTERCOM
INTERCOM
button
ABC
2
DEF
3
1
TONE
button
GHI
JKL
5
MNO
4
7
*
6
PQRS
TONE
TUV
8
WXYZ
9
DIAL
+
OPER
0
#
M
EM
O
VIP
R
Y
CH/
R
E
H
D
S
I
A
A
L
F
L
13
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TO ACTIVATE INTERCOM
1a. From the handset
Press the INTERCOM button.
1b. From the base
Press PAGE/INT to page the handset; wait for the person with the
handset to press INTERCOM.
2. A paging tone will sound at the base; the intercom is now active.
3. When finished, press INTERCOM on the handset, or PAGE/INT on the
base, to deactivate intercom.
NOTE: Handset must be within range of the base unit in order for intercom
to function.
14
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FLASH
Use the FLASH button to activate custom calling services, such as call
waiting or call transfer. These services are available through your local
phone company. The FLASH button is also used to enter a pause in the
dialing sequence when using the handset. PAUSE is used on the base.
TIP: Do not use the PHONE or SPEAKER buttons to activate custom
calling services, such as call waiting, or you will hang up the phone. Also,
do not use the FLASH button to hang up the phone.
FLASH
button
DELETE
ENTER
CALL BACK
INTERCOM
PHONE
MEMORY REDIAL FLASH
PAUSE
CALL BACK DELETE ENTER VIP
ABC
2
DEF
3
1
ABC
FLASH
button
DEF
1
4
7
2
5
8
3
6
GHI
JKL
MNO
4
7
*
5
8
0
6
GHI
JKL
MNO
PQRS
TONE
TUV
WXYZ
9
PQRS
TUV
WXYZ
9
DIAL
+
OPER
#
TONE
OPER
*
0
#
M
EM
O
VIP
R
CH/
Y
R
E
H
D
S
I
A
A
L
L
F
DIAL
1
+
SPEAKER
MUTE
PAGE/INT
15
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PAGE
Press the PAGE button on the base
to momentarily locate a misplaced
handset or request an intercom
conversation. When you press the
PAGE button, the handset beeps
and gives a series of tones for a
short period. PAGING YOU also
shows on the handset display. To
activate FIND, press and hold the
PAGE button. You will hear a
MEMORY REDIAL FLASH
PAUSE
CALL BACK DELETE ENTER VIP
ABC
DEF
1
4
7
*
2
5
8
3
6
continuous series of tones until you
find the handset. Press the PHONE
button when you locate it.
GHI
JKL
MNO
PQRS
TONE
TUV
WXYZ
9
OPER
0
#
DIAL 1 +
SPEAKER
MUTE
PAGE/INT
PAGE
button
USING THE SPEAKERPHONE
For best speakerphone performance, avoid the following:
•
Areas with high background noise. (The microphone might pick up
these sounds and prevent the speakerphone from going into the
receiving mode when you finish talking.)
•
•
Surfaces affected by vibration.
Recessed areas such as in a corner, under a cupboard, or next to a
cabinet, which can generate an echo effect.
Note the following guidelines when you use the speakerphone:
•
The speakerphone works similar to a two-way radio in that you can only
listen or talk one at a time.
16
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•
•
Stay reasonably close to the phone so that you can be clearly heard by
the person to whom you are speaking.
The speakerphone indicator light is on when the speakerphone is in use.
ANSWERING AND PLACING CALLS
Receiving a Call
1. Pick up handset and press PHONE or press SPEAKER on base to answer
an incoming call.
2. Press SPEAKER or replace handset to hang up the phone.
SWITCHING BETWEEN SPEAKER AND HANDSET
You can switch between speakerphone and handset after dialing a number,
or anytime during a conversation.
•
•
Speaker to Handset — Pick up the handset.
Handset to Speaker — Press SPEAKER, then hang up the handset.
17
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CALLER ID OPERATION
VERY IMPORTANT: The Caller ID feature of this product requires a subscrip-
tion to Caller ID service from your telephone company.
Call sequence number
Time
Date
CALL
#
NEW
10:51 A.M.
25
8/11
234 567 8901
JOHN SMITH
Caller ID phone number
Caller ID name
This Caller ID cordless telephone receives and displays information
transmitted by your local phone company. This information can include
the phone number, date and time; or the name, phone number, date
and time.
RECEIVING AND STORING CALLS
When you receive a call, the Caller ID information is transmitted by the
phone company to your caller ID telephone between the first and second
ring.
•
You can monitor the information as it is displayed and decide whether
or not to answer the call.
•
If you are not at home, the telephone stores the information so that you
can see who called while you were out.
NOTE: The Caller ID memory holds 25 names and numbers. When the
memory is full, only the most recent calls are stored. The oldest stored number
in memory is deleted to make room for the newest call, which will be desig-
nated as call #25 in the Caller ID display.
18
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REVIEWING MESSAGES
As calls are received and stored, the display is updated to let you know
how many calls have been received.
•
Press the arrow up
button to begin with the oldest call and scroll
toward more recent calls (higher numbers).
•
Press the arrow down
button to begin with the most recent call and
scroll toward older calls (lower numbers).
As you review calls, the display shows you
the following information:
CALL
NEW
10:51 A.M. 8/11
25
#
234 567 8901
JOHN SMITH
•
•
...the telephone number of the caller
...the number of the call, with regard to
the order received
This caller ID record shows that
John Smith called at 10:51 a.m. on
August 11. This is the 25th call
stored in memory and it is a new
call.
•
•
...the name of the caller, if this service is
available in your area
...time and date the call was received.
NOTE: Check with your local
phone company regarding
name service availability.
If the number does not fit in the display,
press ENTER to see the rest of the Caller
ID information.
MESSAGE ERRORS
•
If there is an error in the transmission of
information to your caller ID phone,
CALLER ID ERROR appears in the
display.
CALLER ID ERROR
NO CALLER ID
•
If you have not subscribed to Caller ID
service or it is not working, NO CALLER
ID will show in the display.
19
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DIALING A CALLER ID NUMBER
•
Make sure the phone is OFF.
•
Use the arrow buttons to display the desired
caller ID record.
CALL BACK
•
•
Press the CALL BACK button if the number is
local.
DIAL 1+
Press the DIAL 1+ key (# on the handset, or
MUTE on the base) to dial a long distance
number or a number that requires you to dial
"1" for proper connection.
#
DELETING CALLER ID RECORDS
To delete only the record in the display:
1. Press
or
to review CID records.
DELETE
2. Select the record to delete.
3. Press DELETE.
ERASE CALL ID?
The display asks you to confirm the deletion.
4. Press DELETE again to erase the record.
DELETE
DELETING ALL CALLER ID RECORDS
To delete all the records in memory:
1. Press
or
to review CID records.
2. Press and hold DELETE.
The display asks you to confirm that you
want to erase all records.
DELETE
3. Press DELETE again to erase all records.
ERASE ALL?
DELETE
20
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SPECIAL FEATURES
CALL WAITING WITH CALLER ID
Provided your telephone company is able to
integrate Caller ID and Call Waiting services, you
will see who is calling you when you hear the call
waiting beep. The caller identification information
appears in the display after you hear the tone.
NEW CALL
P.M.
12:2 4/3
#
13
109 876 5432
JANE DOE
FLASH
•
Press the FLASH button to put the person to
whom you're talking on hold and answer the
incoming call.
STORING NAMES AND NUMBERS
You can store up to 20 numbers in memory for quick dialing. The memory
for the base and handset are separate, with 10 locations for each.
The handset or speakerphone must be OFF when
you store numbers.
MEMORY
1. Press the MEMORY button.
ENTER
2. Press ENTER.
The display prompts you to ENTER NAME (up to
15 characters.)
ABC
3. Use the keypad to store a name. More than
one letter is stored in each of the number keys.
For example, to enter Joe Smith: press 5 for J;
press 6 three times for O; press 3 two times for
E; press 1 to enter a space before you start
entering the last name; press 7 four times for
S; press 6 for M; press 4 three times for I;
press 8 for T; and 4 two times for H.
DEF
1
4
7
*
2
5
8
0
3
GHI
JKL
MNO
6
PQRS
TONE
TUV
WXYZ
9
DIAL
+
OPER
#
ENTER
21
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•
If you are using two letters consecutively that
are stored in the same number key, you must
press ENTER between the letters. For example,
if you enter Barb, press 2 two times for B; press
ENTER; press 2 for A; 7 three times for R; and 2
two times for B. You need to press enter
between the B and the A since they are stored
within the same number key.
NOTE: To enter characters other than letters,
press and scroll through the choice available on
numbers 1,2,3,4,5,6 and 8.
4. Press MEMORY.
The display prompts you to ENTER TEL NUMBER.
5. Use the keypad to enter the number you want to
store (up to 24 digits).
MEMORY
6. Press MEMORY. The display prompts you with
SELECT MEMO. Press a number key (0-9) to
store the dialed number in that memory
location.
7. Record whose number is stored in the location
on the memory directory card on the back of
the handset. You will also be able to view the
name and number in the display.
NOTE: If you do not want to enter the name, skip
Step 3.
TIP: If you make a mistake while storing names and numbers, you can use
the DELETE button to backspace and correct errors.
22
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INSERTING A PAUSE IN THE DIALING
SEQUENCE
Press the FLASH button (on the handset or
PAUSE/VIP on the base) to insert a delay in the
dialing sequence when storing a phone num-
ber. A delay is sometimes needed to wait for a
dial tone. For example, after you dial 9 for an
outside line or to wait for a computer access
tone. Each pause counts as 1 digit in the
dialing sequence.
FLASH
VERY IMPORTANT: If you make test calls to emergency numbers stored in
memory, remain on the line and briefly explain the reason for the call to the
dispatcher. Also, it is a good idea to make these calls in off-peak hours, such as
early morning or late evening.
CHANGING A STORED NUMBER
Use the same procedure to change a stored
number as you do to store a number—in a
sense, you are just reassigning the memory
location.
PHONE
DIALING A STORED NUMBER
1. Make sure the phone is ON by pressing the
MEMORY
PHONE or SPEAKER button.
2. Press MEMORY
3. Press the number (0-9) for the desired
memory location.
CALL BACK
23
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USING CALL BACK
Call Back is used to automatically dial a number stored in
memory.
CALL BACK
1. Make sure the phone is OFF by pressing the PHONE or
SPEAKER button.
2. Press MEMORY.
3. Use the arrow buttons to scroll through the numbers
stored in memory and press CALL BACK when you reach
the desired number.
CHAIN DIALING FROM MEMORY
Use this feature to make calls that require a sequence of numbers, such as
a calling card number used for a frequently called long distance number.
The following example shows how you can store each part of the long
dialing sequence and use chain dialing to make a call through a long
distance service:
The Number For
Memory Location
Long distance access number
Authorization code
Frequently called long distance number
7
8
9
1. Make sure the phone is ON.
2. Press MEMORY and then press 7.
3. When you hear the access tone, press MEMORY and then press 8.
4. At the next access tone, press MEMORY and then 9.
TIP: Wait for the access tones before pressing the next memory button or
your call might not go through.
24
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MEMORY
REVIEWING AND DELETING STORED NUMBERS
1. Press MEMORY
2. Select the stored number with the review
arrow buttons.
DELETE
3. While the entry is displayed, press the
DELETE key to delete the entry.
The display asks you to confirm that you
want to delete the entry.
ERASE MEMO?
4. Press DELETE a second time to delete the
entry.
DELETE
To exit the memory review mode, press
MEMORY.
VERY IMPORTANT PERSON (VIP) FEATURE
You can designate 5 Caller ID records as VIP. Each time someone on the
VIP list calls, you will hear a different ringing tone.
STORING A VIP NUMBER IN MEMORY
1. Use the arrow buttons to scroll through the
Caller ID records for desired number.
2. Press VIP on the base or CH/VIP on the
handset.
VIP
ENTER
3. Press ENTER.
The phone emits 2 beeps to confirm it has
transferred the number from Caller ID memory
into VIP memory.
NOTE: If name information is not in the caller ID record, the name will not
be stored in the memory location. Also, in order for the handset or base to
have a different ringing tone, the desired VIP number must be stored in the
handset and/or base.
25
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VIP
CALLING A VIP NUMBER
CALL BACK
1. Press the VIP button.
2. Use the arrow buttons to scroll through the
VIP list.
3. When you see the desired name/number in
the display, press CALL BACK for local calls.
If the VIP number is long distance, just
press DIAL + (# on the handset, or MUTE on
the base) to automatically enter the "1"
needed to complete a long distance call.
VIP
REMOVING A VIP NUMBER
1. Press VIP.
DELETE
2. Use the arrow buttons to scroll through the
VIP list.
3. When you see the desired name/number in
the display, press DELETE.
4. ERASE CALL ID? appears in the display.
Press DELETE again.
CALL
NEW
10:51 A.M. 8/11
25
#
234 567 8901
JOHN SMITH
DELETE
ERASING ALL VIP NUMBERS
1. Press VIP and the arrow keys.
2. Press and hold the DELETE button.
3. ERASE ALL VIP? appears in the display.
4. Press DELETE again.
VIP
VOICE MESSAGING
Provided your phone company offers voice
messaging service and you subscribe to it, the
CHARGE/IN USE light on the base will flash
when the phone is not in use to indicate there
is a message waiting. It will stop flashing after
the message has been reviewed.
ERASE ALL VIP?
DELETE
26
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MESSAGE INDICATORS
The following indicators show the status of a message or the unit.
CALLER ID ERROR
Caller information has been interrupted during
transmission or the phone is excessively noisy.
ENTER AREA CODE
ENTER NAME
Prompt telling you to enter your area code.
Prompt telling you to enter name into VIP
memory or one of the 10 memory locations.
ERASE ALL?
Prompt asking you if you want to erase all Caller
ID records.
ERASE ALL VIP?
ERASE CALL ID?
Prompt asking you if you want to erase all 5 VIP
records.
Prompt asking you if you want to erase the
current Caller ID record or VIP record that is
shown on the display.
ERASE MEMO?
NEW
Prompt asking you if you want to erase one of the 10
numbers stored in the phone's outgoing memory.
Number of new calls since you last reviewed your
messages.
OUT OF AREA
The incoming call is from an area not serviced by
Caller ID or the information was not sent
PAGING YOU
PRIVATE
Someone is pressing the PAGE button.
The person is calling from a number that has been
blocked from caller ID transmission.
REPT
Repeat call message. Indicates that a new call from the
same number was received more than once.
NO CALLER ID
There is an incoming call, but you have not ordered
Caller ID service or it is not working properly.
27
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GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow these guidelines:
•
Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps).
•
•
DO NOT expose to direct sunlight or moisture.
Avoid dropping the handset, as well as other rough treatment to the
phone.
•
•
Clean the phone with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
•
•
Retain the original packaging in case you need to ship the phone at a
later date.
Periodically clean the charge contacts on the handset and base with a
soft cloth.
BATTERY SAFETY PRECAUTIONS
•
Do not disassemble, mutilate, puncture, wet, or dispose of battery in
fire. Like other batteries of this type, if it is burned or punctured, it could
release toxic materials which can cause injury.
•
Keep batteries out of the reach of children.
NOTE: The RBRC seal on the battery used in your
Thomson Consumer Electronics product indicates
that we are participating in a program to collect
and recycle Nickel Cadmium batteries throughout
the United States of America. Please call 1-800-8-
BATTERY for information or contact your local
recycling center.
Ni-Cd
28
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TROUBLESHOOTING TIPS
CALLER ID
PROBLEM
SOLUTION
No Display
• Try replacing the battery.
• If you are using AC power, make sure that the
unit is connected to a non-switched electrical
outlet. Disconnect the unit from the plug and plug
it in again.
Caller ID Error
• The unit displays this message if it detects
anything other than valid Caller ID information
during the silent period after the first ring. This
message indicates either the presence of noises
on the line, or that an invalid message has been
sent from the telephone company.
CALL WAITING
PROBLEM
SOLUTION
• You must subscribe to Call Waiting for this
feature to work.
You hear call
waiting tone but
number does not
appear in display.
• Even if you have subscribed to both Call
Waiting and Caller ID, you must call your phone
company and tell them to integrate your Call
Waiting and Caller ID services.
29
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TELEPHONE
PROBLEM
SOLUTION
No dial tone
• Check installation:
— Is the base power cord connected to a working
outlet?
— Is the PHONE or SPEAKER light on?
— Is the telephone line cord connected to the
base unit and the wall jack?
• Disconnect the base from the wall jack and
connect another phone to the same jack. If there
is no dial tone in the second phone, the problem
might be your wiring or local service.
• Is the handset out of range of the base?
• Make sure the battery is properly charged (12
hours).
• Is the battery pack installed correctly?
• Did the handset beep when you pressed the
PHONE button? Did the light come on? The
battery may need to be charged.
• Make sure the TONE/PULSE switch on the base
is correctly set.
Dial tone is OK, but
can’t dial out
Handset does not ring • Make sure the RINGER switch on the handset is
turned to ON.
30
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• You may have too many extension phones on
your line. Try unplugging some phones.
• See solutions for "No dial tone."
# button does not work • Make sure phone is set to TONE.
• Change channels
You experience static,
noise, or fading in and
out
• Is handset out of range? Move closer to the base.
• Does the base need to be relocated?
• Charge battery.
• Make sure base is not plugged into an outlet
with another household appliance
Unit beeps
• Place handset in base for 20 seconds to reset
the security code. If that doesn’t work, charge
battery for 12 hours.
• Clean charging contacts on handset and base
with a soft cloth, or an eraser.
• See solutions for “No dial tone.”
• Replace battery.
Memory Dialing
• Did you program the memory location keys
correctly?
• Did you follow the proper dialing sequence?
• Make sure TONE/PULSE switch is correctly set.
• Did you reprogram numbers into memory after
power outage or replacing battery?
31
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Battery
If you experience any of the following problems,
even after fully recharging the battery, you may
need to replace the battery pack:
• Short talk time
• Poor sound quality
• Limited range
• CHARGE/IN USE light fails to light
32
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CAUSES OF POOR RECEPTION
•
•
•
•
Aluminum siding on the building
Foil backing on building insulation
Heating ducts and other metal construction can shield radio signals
You’re too close to appliances such as microwaves, stoves,
computers, etc.
•
•
•
•
Atmospheric conditions, such as strong storms
Base is installed in the basement or lower floor of the house
Base is plugged into an AC outlet with other electronic devices
Baby monitor is using the same frequency
SERVICE
The FCC requires this product to be serviced only by the manufacturer or its
authorized service agents. In accordance with FCC requirements, changes or
modifications not expressly approved by Thomson Consumer Electronics
could void the user’s authority to operate this product. For instructions on
how to obtain service, call Consumer Information, 1-800-448-0329.
Attach your sales receipt to the booklet for future reference or jot down
the date this product was purchased or received as a gift. This information
will be valuable if service should be required during the warranty period.
Purchase date _____________
Name of store _______________________
33
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REPLACING THE BATTERY
The handset comes with a brand new, consumer-replaceable nickel
cadmium (NiCad) battery pack. With normal use and recharging, a NiCad
battery pack should last a full year. Use GE BT-12 replacement battery.
TO REPLACE THE BATTERY:
1. Make sure phone is OFF before you replace battery.
Plug
Battery Holding Strap
5. Remove the
battery pack.
2. Slide open
the battery
compartment
door.
3. Remove battery 4. Pull out the
strap.
battery plug.
MEMORY REDIAL FLASH
PAUSE
CALL BACK DELETE ENTER VIP
ABC
DEF
1
4
7
2
5
8
3
6
GHI
JKL
MNO
PQRS
TUV
WXYZ
9
TONE
OPER
*
+
0
#
CHARGE
IN USE
DIAL
1
SPEAKER
MUTE
PAGE/INT
CHARGE/IN USE
indicator
6. Replace and
plug in the
new battery
pack.
7. Replace the
battery strap.
8. Replace the
battery
9. Charge the
battery for
12 hours before
use.
compart-
ment door.
34
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INDEX
A
H
Accessory Order Form 35
Hearing Aid Compatibility 2
Auto Standby 11
I
B
Installation 5
Battery replacement 34
Desktop 6
Wall mount 7
Battery Safety Precautions 28
Intercom 13, 14
Interference Information 2
Introduction 4
C
Caller ID
Call Waiting 4, 21
Deleting all records 20
Deleting records 20
Dialing 20
Message Errors 19
Operation 18
M
Memory Feature
Chain Dialing 24
Changing a stored number 23
Deleting stored numbers 25
Dialing a stored number 23
Storing numbers 21
Storing a VIP number 25
Message Indicators 27
Mute 12
Receiving and storing calls 18
Reviewing messages 19
Chain Dialing from memory 24
Changing a stored number 23
Channel 12
D
Desktop Installation 6
Dialing a stored number 23
Distinctive Ring 11
P
Pause 23
Poor Reception 33
F
R
FCC Registration Information 2
Flash 15
Redial 11, 12
Ringer 8
G
General Product Care 28
36
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S
V
VERY IMPORTANT PERSON (VIP)
FEATURE 25
Security 4
Service 33
Setting Area Code 9
Setup 5
Speakerphone 16, 17
Special Features 21
Calling a VIP number 25
Removing a VIP number 26
Storing a VIP number 25
Voice messaging 4,26
Volume 8
T
W
Telephone Operation 10
Telephone Setup 8
Temporary Tone 13
Troubleshooting Tips 29
Wall Mount Installation 7
Warranty 38
U
Using Call Back 24
37
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LIMITED WARRANTY
What your warranty covers:
• Any defect in materials or workmanship.
For how long after your purchase:
• One year.
(The warranty period for rental units begins with the first rental or 45 days from
date of shipment to the rental firm, whichever comes first.)
What we will do:
•
•
Provide you with a new or, at our option, a refurbished unit.
The exchange unit is under warranty for the remainder of the original product’s
warranty period.
How to make a warranty claim:
• Properly pack your unit. Include any cables, etc., which were originally provided
with the product. We recommend using the original carton and packing materials.
• Include in the package evidence of purchase date such as the bill of sale. Also print
your name and address and a description of the defect. Send standard UPS or its
equivalent to:
Thomson Consumer Electronics, Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered by
the warranty.
• Insure your shipment in case of loss or damage. Thomson accepts no liability in
case of damage or loss.
• A new or refurbished unit will be shipped to you prepaid freight.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. For additional information, ask your
dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of God, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It
will make it easier to contact you should it ever be necessary. The return of the card
is not required for warranty coverage.
How state law relates to this warranty:
• This warranty gives you specific legal rights, and you may have other rights which
vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
Model 2-9774
P.O. Box 1976, Indianapolis, IN 46206
15362520 (Rev. 2 E/S)
© 1998 Thomson Consumer Electronics, Inc.
98-52
Printed in China
Trademark(s) ® Registered
Marque(s) ® déposée(s)
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