Fujitsu Scanner M3093DE User Manual

C150-E062-04EN  
M3093DE AND M3093DG  
IMAGE SCANNER  
OPERATOR’S GUIDE  
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REVISION RECORD  
Edition  
01  
Date published  
June, 1996  
Revised contents  
First edition  
02  
September, 1996  
November, 1996  
Error revised  
03  
Resolution and Zooming function added. Troubleshooting and APPENDIX  
revised.  
04  
August, 1997  
Section 2.4 revised  
Specification No.: C150-E062-04EN  
This digital apparatus does not exceed the Class A limit for radio noise emissions from digital apparatus set out in the Radio  
interference Regulations of the Canadian Department of Communications.  
Le présent appareil numérique n’ément pas de bruits radioélectriques dépassant les limites applicables aux appareils  
numériques de la classe A prescridtes dans le Réglesment sur le brouillage radioélectrique édicté par le ministere des  
Communications du Canada.  
Maschinenlärmlnformationsverordnung 3. GSGV, 18.01.1991:Der arbeisplatzbezogene Schalldruckpegel beträgt 70  
dB(A)oder weniger gemäß ISO 7779.  
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the  
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment  
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if  
not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.  
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required  
to correct the interference at his own expense.  
The contents of this manual is subject to change  
without prior notice.  
All Rights Reserved,  
Copyright ©1996, 1997 FUJITSU LIMITED  
i
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Conventions  
Special information, such as warnings, cautions are indicated as  
follows:  
WARNING  
A WARNING indicates that personal injury may result if you do not  
follow a procedure correctly.  
CAUTION  
A CAUTION indicates that damage to the scanner may result if you  
do not follow a procedure correctly.  
NOTICE  
A NOTICE provides "how-to" tips or suggestions to help you perform  
a procedure correctly. NOTEs are particularly useful for first-time  
users.  
ii  
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CONTENTS  
page  
iii  
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iv  
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FIGURES  
page  
v
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CHAPTER 1 PREFACE  
This manual describes how to operate the M3093DE and M3093DG image scanners. This  
image scanner can optically read image information from both sides of the documents and  
output the information to the host system. The differences between the M3093DE and the  
M3093DG image scanners are listed in table 1.1.  
Table 1.1 The differences between the M3093DE and the M3093DG  
Model number  
M3093DE  
Interface  
Shipping  
models  
Image size  
Automatic  
document feeder  
RS232C  
North America  
Europe  
A4 size or letter Yes  
size Max. 50 pages  
(A4)  
+
VIDEO  
M3093DG  
SCSI2  
North America  
Europe  
This manual should be read before operating the image scanner to ensure correct operation.  
Note on Copyright Act  
This document cannot be reproduced or copied for any use other than private without the  
author’s permission.  
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CHAPTER 2 COMPONENTS  
2.1 Checking the Components  
2.2 Part Names and Functions  
2.3 Indicator Functions  
2.4 Resolution and Zooming Functions  
After unpacking image scanner, confirm that all the components have been received. This  
section describes the components of the image scanner and their functions.  
2.1 Checking the Components  
These high precision components must be handled with care. Confirm  
that all the components shown in figure 2.1 have been received. If  
any component is missing, please contact your local Fujitsu sales  
person.  
Power cable  
for Europe  
Power cable for  
North America  
Image scanner  
Terminator  
(for M3093DG)  
Operator’s Guide  
(this manual)  
Pads or Pad  
ASY  
Inspection  
report  
One stacker  
Figure 2.1 Received components  
2 – 1  
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2.2 Part Names and Functions  
This section shows the exterior view of image scanner. This section  
also provides names of each part and describes their functions.  
2.2.1 Exterior view of image scanner  
The image scanner can read a document of A4 or letter size at maxi-  
mum.  
d  
A
fe
Third party slot  
opening (M3093DE)  
Address switch  
Power switch  
Interface connectors  
Memory cover  
Interface connectors  
Power inlet  
Memory cover  
M3093DE  
M3093DG  
Figure 2.2 M3093DE/DG parts names  
2 – 2  
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2.2.2 Functions of each part  
Document cover:  
Closed over and holds a document to be  
read.  
Document bed:  
A document to be read is placed on the  
bed also called Flatbed (FB).  
Document holding pad:  
Presses a document to the document bed.  
Automatic document feeder (ADF):  
Automatically feeds documents to the  
reading position.  
Stacker:  
Stacks the read documents.  
Turns the power on or off.  
Power switch:  
Indicators:  
These LEDs indicate the status of the  
scanner.  
ADF paper chute:  
ADF lever:  
Holds the documents to be fed by the  
automatic document feeder.  
Opens or closes the automatic document  
feeder to remove documents jammed in  
the feeder.  
Power inlet:  
To be connected to an AC power outlet  
with the power cable.  
Interface connectors:  
To be connected to the host system with  
interface cables.  
Third party slot opening:  
Memory cover:  
Reserved (M3093DE)  
To be opened when installing or replac-  
ing the memory option.  
Address switch:  
To be used for SCSI ID setting  
2 – 3  
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2.3 Indicator Functions  
Power  
Read  
Check  
Figure 2.3 M3093DE/DG Indicators  
2.3.1 Indicators  
The meaning of each indicator is as follows:  
Power indicator (Green):  
Lights to indicate the power is on.  
Read (reading in progress) indicator (Green):  
Lights to indicate reading is in progress.  
Check (device check) indicator (Yellow):  
Lights if a device error occurs which may result in a service  
call. This indicator blinks if a document is jammed in the  
automatic document feeder. This indicator turns off when the  
jammed documents are removed from the feeder and the feeder  
is closed.  
This indicator blinks in four seconds period if the ADF cleaning  
is necessary. (See section 5.3.2)  
2 – 4  
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2.4 Resolution and Zooming Functions  
Supported Resolutions  
Interpolated resolutions above 400 dots per inch are dependent upon  
the scanner memory option. Scanner resolution is not dependent upon  
the IPC-2D option. The table below shows the relationship between  
supported resolutions and optional memory.  
M3093DE and M3093DG Resolution Support  
Resolution Binary, Simplex and Duplex Grayscale Simplex  
Grayscale Duplex  
Not Supported  
100  
150  
200  
240  
300  
400  
M3093DG: Supported  
Additional Memory not  
Required  
M3093DE: Available only  
when supported via third  
party slot.  
Memory option  
600  
Not supported  
Not supported  
CA02939-B182 required  
Zooming Function  
Zooming is a function of the IPC-2D option. It is used as a magnify-  
ing glass for viewing signatures, details on a map, fingerprints or other  
features of a document. Normally, a specific area of the document is  
specified for zooming using application software. IPC-2D can zoom  
in on images in increments specified as percentages or dpi depending  
on the user interface of the imaging application used.  
Note: Zooming is not compatible with DTC options so both can not  
be enabled at the same time.  
Note: The limitation of zooming is given by the formula below.  
(Resolution)×(Magnification)  
800  
100  
Zooming by Percentage for Letter, Legal and A4 Size Documents  
Scanning Modes  
Selected  
Binary  
Grayscale Grayscale  
Resolution 200 240 300 400 600 Simplex  
Simplex  
Duplex  
(dpi)  
and Duplex  
Additional  
Memory not  
Required  
Percentage 25% 25% 25% 25% 25%  
of Zoom  
Possible  
to  
to  
to  
to  
to  
Supported Supported  
200% 166% 133% 100% 66%  
Not  
Supported  
Memory Option Percentage 201% 167% 134% 101% 67%  
CA02939-B182 of Zoom to to to to to  
Required Possible 400% 333% 266% 200% 133%  
Not  
Supported Supported  
2 – 5  
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CHAPTER 3 INSTALLATION AND CONNECTIONS  
3.1 Precautions  
3.2 Removing the Carrier Fixing Bracket  
3.3 Connections  
3.4 Mounting the Stacker  
3.5 SCSI-ID Setting  
This chapter explains how to install and connect the image scanner.  
3.1 Precautions  
Do not install the image scanner in the following places and environ-  
ments. See the appendix A.1 “Installation Specifications” for the  
information such as size of installation space.  
Place the scanner away from electrical noise  
sources and strong magnetic fields. If the  
image scanner is used near an air conditioner,  
copying machine, or TV set, the scanner may  
operate incorrectly.  
Do not install the scanner in a humid, dusty,  
or damp places. These enviroments may  
shorten scaner life or cause hardware fail-  
ures. Do not place the image scanner where  
liquid spills may occur. Place it on a flat and  
even surface.  
Keep the scanner out of the sun and away  
from heaters. These environments may  
shorten scanner life or cause hardware  
failures.  
Do not install the scanner in a place where  
vibrations may occur. This environment may  
cause hardware failures or may cause the  
scanner to operate incorrectly.  
CAUTION  
Place the image scanner on a level surface.  
Place the image scanner so that the rubber  
pads are secured on a flat and solid desktop.  
Be aware of static electricity. If static  
electricity is generated, the scanner may  
operate incorrectly. Be sure that the flooring  
and the desk are made of materials that do  
not generate static electricity.  
3 – 1  
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3.2 Removing the Carrier Fixing Bracket  
To keep the scanner from being damaged during shipping, the carrier  
unit is fixed with a bracket. After placing the carrier unit at the  
installation place, remove this bracket as explained below.  
Place the image scanner on the edge of the desk top so that the left side (where ADF  
is placed) of the scanner extends from the desk top. Do not set the image scanner  
upside down or on its side.  
×
×
Remove the carrier fixing bracket from position A . Then install the carrier fixing  
bracket at position  
.
B
Front side  
t  
peration)  
Bo
Ca
sto
En
Carier bracket  
(Position for shipment)  
3 – 2  
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3.3 Connections  
Connect the image scanner using the following procedure.  
Set the power switch to off.  
Power OFF  
Power switch  
Connect the power cable.  
Connect the power cable to the power inlet on the back of the image scanner.  
Connect the other end of the power cable to a power outlet.  
Power outlet  
for North America  
Power inlet  
Power cable  
for Europe  
Connect the interface cables (for M3093DE).  
Connect the interface cables to the interface connectors and fasten the cables  
with catches and screws as shown below.  
Connect the other end of each interface cable to the host computer.  
Back of the image scanner  
Catches  
Interface cable for video  
Interface cable for RS232C  
Screws  
To the host system  
3 – 3  
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(M3093DG)  
Connect the interface cables to the interface connectors and fasten the cables  
with the catches. Connect the other ends of the cables to the host system. If the  
image scanner is at the terminal side, connect the terminator.  
Back of the image scanner  
Terminator  
the image scanner is at  
e terminal side, connect  
e terminator to the  
connector to which an  
interface cable is not  
connected.  
system  
3 – 4  
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3.4 Mounting the Stacker  
Mount the stacker using the following procedure.  
Hook the pins on the stacker to the holes of the image scanner.  
3 – 5  
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3.5 SCSI-ID Setting  
Use the address switches to set the device address. After the setting  
turn the power on.  
Interface connector  
Address switch  
Interface cable  
Figure 3.1 SCSI-ID setting  
Table 3.1 SCSI-ID setting  
ID  
Contents  
0 to 7  
8, 9  
Available  
No Operation  
3 – 6  
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CHAPTER 4 OPERATIONS  
4.1 Turning on the Power  
4.2 Reading a Document in Flatbed Mode  
4.3 Reading Documents in ADF Mode  
Documents can be read in the flatbed mode or automatic document feeder (ADF) mode. In the  
flat-bed mode, each document is placed on the document bed and is read one by one. In ADF  
mode, documents are fed and read automatically.  
This section explains how to turn on the power and how to read documents.  
CAUTION: Do not apply excessive force to the automatic document feeder (ADF) or place any  
heavy objects on it. Doing so may lead to distortion of the scanned image.  
NOTICE: If the “Check” indicator blinks in four seconds period, clean the ADF in accordance  
with the section 5.3.  
NOTICE: If the top 3 mm of the read area isn’t left blank (grounding color) by specifying a  
drop-out color, read the document by selecting photo. Drop-out color is a color  
which is used to the document but does not appear in the read image.  
4.1 Turning on the Power  
This section explains how to turn on the power.  
Press “I” on the power switch. When the power is turned on, the  
power indicator is lit.  
Power switch  
Press f the power.  
4 – 1  
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4.2 Reading a Document in Flatbed Mode  
This section explains how to read a document placed on the document  
bed.  
WARNING: Do not lock directly at the light source during read  
operation.  
4.2.1 Reading a standard-size document  
If the size of the document is smaller than the document bed, read the  
document using the following procedure:  
Open the document cover.  
Place the document face down on the document board. Correct  
any curled or folded parts of the document.  
Position the long side (in landscape mode) or the short side (in  
portrait mode) of the document to the left side of the document  
bed.  
Landscape mode  
Portrait mode  
Document bed  
Document  
Left side of the document bed  
Position the left top of the document to the reference mark. If the  
document is not placed correctly, reading cannot be done correctly.  
Close the document cover slowly. If the document cover is closed  
too quickly, the document may move.  
Instruct the scanner to start scanning from the host computer. Do  
not press on or open the document cover during the read operation.  
After reading, open the document cover to remove the document.  
4 – 2  
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Document cover  
Reference mark  
Document  
Document bed  
Figure 4.1 Flatbed reading  
4.2.2 Reading a page from a thick book  
To read a page from a thick book, remember the following points:  
Do not close the document cover forcibly. Keep the cover open  
for reading.  
Any document parts that are not in contact with the glass will not  
be read correctly.  
Do not move the document during the read operation.  
4 – 3  
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4.2.3 Reading a document larger than the document board  
If the size of the document is larger than the document board, read the  
document using the following procedure:  
Open the document cover at an angle of about 80°, then slide the  
cover to the direction of the arrow to remove it.  
Place the document face down on the document bed.  
Place the document cover over the document.  
Instruct the scanner to start scanning from the host computer.  
After the read operation, remove the document, replace the  
document cover. Mount the document cover to the original  
position, and close the document cover.  
Document cover  
80°  
Document bed  
Figure 4.2 Removing the document cover  
NOTICE: Do not remove the document cover for any other purpose.  
4 – 4  
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4.3 Reading Documents in ADF Mode  
This section explains how to read documents using the automatic  
document feeder. If the following steps are not closely followed, a  
feed error may occur.  
Check the documents as follows:  
(a) Paper quality  
• Wood-free paper.  
• PPC paper; Specified by XEROX Corporation.  
(b) Paper weight  
• 13.91bs to 27.91bs (52 g/m2 to 104 g/m2)  
(c) Paper size  
• Letter, Legal, A4, A5, B5  
(d) Items to avoid  
• The following documents may be hard to read by ADF. Before  
you start the large quantity reading, check that the document is  
read appropriately. If the reading is not appropriate, read them  
by flatbet.  
– Paper with a clip or staple.  
– Paper that has ink which is not dry.  
– Paper thickness is not constant, such as an envelope.  
– Paper that has large rumples or curl. (See NOTICE)  
– Paper that has folds or tears.  
– Tracing paper.  
– Coating paper.  
– Carbon paper.  
– Paper that is smaller than A6 size or larger than A4 width.  
– Items other than paper, such as clothes, metal sheet, or OHP  
film.  
– Photographic paper.  
– Paper that has perforations on its side.  
– Paper that has a shape other than square.  
– Paper that is very thin.  
NOTICE: The important document which shall not be torn must be read by flatbet.  
NOTICE: Carbonless papers have the chemical composition which damages the pad and  
pickroller. Therefore, note the following remarks  
Cleaning:  
If the miss pick occurs frequently, clean the pad and pickroller  
in accordance with the section 5.3.2.  
Replacement of parts: The life of the pad and the pickroller may be shorter than the  
case that PPC document is fed. Replacement cycle of the pad  
and the pickroller may be 100,000 sheets or more if the paper  
quality is good and cleaning is done well. Before you start the  
large quantity reading, check the replacemtne cycle of them  
and prepare pads and pickrollers.  
4 – 5  
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NOTICE: Paper should be straightened to fit the condition below.  
More than  
More than  
30 mm  
30 mm  
Feed direction  
Read surface  
Feed direction  
Read surface  
Less than  
3 mm  
Less than  
5 mm  
Top of the paper  
Top of the paper  
Switch the paper select lever.  
Switch the lever in the following procedures:  
• Open the automatic document feeder (ADF) while lifting up the  
ADF lever.  
• Set the paper select lever.  
Plain paper: "NORMAL"  
Heavy paper: "THICK"  
• Reset the ADF. (Check that the ADF lever is set at the normal  
position.)  
NOTICE: Always reset the paper select lever to "NORMAL" posi-  
tion, when you feed the paper other than heavy paper.  
ADF l
Automatic docume
feeder (ADF)  
Paper select lever  
(NORMAL mode)  
ADF frame  
(THICK mode)  
Section A enlargerd  
4 – 6  
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Pull up the ADF paper chute as follows:  
• Hold the document cover with one hand and pull up the ADF  
paper chute with the other hand until it clicks.  
ADF paper chute  
Document cover  
ADF paper chute  
Push for storage  
Shaft  
Document cover  
Figure 4.3 ADF paper chute setting  
Fan the documents as follows:  
• Take a 15 to 20 mm thickness of documents. Lightly hold both  
ends with both hands. Bend the documents into an arch as  
shown below.  
• Then hold the documents tightly with both hands, and  
straighten the documents. The center of documents swell and  
air is introduced between the documents.  
• Repeat this operation two or three times.  
• Turn the documents 90°, and repeat the operation again.  
15 to 20 mm  
4 – 7  
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Take documents to be placed in the ADF paper chute. The  
thickness of the documents to be placed in the ADF paper chute is  
limited to 4 mm (0.16").  
Angling the documents  
Angle the document edges as follows:  
• Place the documents face down with the top to the left as shown  
in A. The long side is the top for landscape mode and the short  
side is the top for portrait mode.  
• Lift the documents holding the both ends with both hands.  
• Hold the documents tightly with your left hand and bend the  
documents as shown in B.  
• Grip tightly with your right hand, loosen the grip of your left  
hand, and straighten the documents as shown in C.  
• Repeat these operations until the top is angled 20° or less as  
shown in D.  
Top  
A
(For portrait mode)  
B
C
D
20° or less  
4 – 8  
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Open the right and left guides of the ADF paper chute about 5  
mm (0.2") wider than the document width.  
Place the documents face down onto the ADF paper chute with  
the top edges facing the automatic feeder hole.  
Adjust the guides to the document sides. Skewing may occur if  
there is a gap between the guides and documents.  
Slide the documents down until they touch the far end of the  
automatic feeder opening. If the documents hit the far end hard,  
two or more pages may be fed at once. Make sure that the upper  
end of documents are not turned.  
11  
Instruct the scanner to start scanning from the host computer. If a  
wrong document size or mode (portrait or landscape) is selected,  
the document may not be read entirely.  
NOTICE: Unless 3 mm (0.12") of the leading edge of forms are  
not white or dropout color, set the document type to  
"Photo."  
12  
After reading, remove the documents from the stacker.  
Guide  
Automatic document feeder  
Documents  
ADF paper chute  
Guide lever (Both sides)  
Guide  
Figure 4.4 Loading the document  
Portrait  
Landscape  
Automatic document feeder  
ADF paper chute  
Documents  
4 – 9  
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CHAPTER 5 MAINTENANCE  
5.1 Removing Jammed Documents  
5.2 Notes on Daily Use  
5.3 Cleaning  
5.4 Consumables/Periodical replacement parts  
This section explains how to remove jammed documents, and provides notes on daily use and  
cleaning.  
5.1 Removing Jammed Documents  
If documents jam while being fed by the ADF, remove the jammed  
documents as follows:  
Remove the documents from the ADF paper chute.  
Pulling up the ADF lever, open the automatic document feeder.  
Remove the jammed documents.  
Close the ADF until the ADF lever locks.  
ADF lever  
Automatic document feeder (ADF)  
Figure 5.1 Removing jammed documents  
5 – 1  
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5.2 Notes on Daily Use  
Note the following points on daily use:  
NOTICE  
• Do not look directly at the light source during the read operation.  
Keep the document cover in place.  
NOTICE  
• See Section 5.3 “Cleaning”, to clean the document cover, document  
holding pad, document bed, and the automatic document feeder.  
Especially, clean the automatic document feeder (ADF) periodically.  
For the cleaning cycle, see Section 5.3.2, "Cleaning the ADF."  
5.3 Cleaning  
This section explains how to clean the image scanner.  
5.3.1 Cleaning the document cover, document holding pad, and document bed  
• Use a dry cloth or a cloth with a neutral cleanser to remove dirt from  
the document cover, document holding pad, and document bed. Do  
not use organic solvents such as a thinner.  
• Make sure that no liquid enters the scanner from the edges of the  
document bed glass.  
Document cover  
Cloth  
Document holding pad  
Document bed  
Neutral cleanser  
Thinner  
Figure 5.2 Cleaning the document cover, document holding pad, and document bed  
5 – 2  
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5.3.2 Cleaning the ADF  
Clean the automatic document feeder (ADF) once every 5,000 pages.  
The cycle depends on the types of documents used (paper quality, a  
level of toner fusing on paper).  
Pull the ADF lever up to open the ADF.  
Use the dry cloth or a cloth with ethyl alcohol to softly remove  
dirt and dust as follows.  
Pad:  
Wipe the pad in a downward direction (indi-  
cated by the arrow). Be careful not to hook  
the pick spring when wiping.  
Glass:  
Wipe the glass lightly.  
Pick roller :  
Wipe the roller softly. Be careful not to  
damage the surface of the roller.  
Feed roller and coupled feed roller:  
Wipe the rollers softly. Be careful not to  
damage the surface of the rollers.  
Ejection roller and coupled ejection roller:  
Wipe the rollers softly. Be careful not to  
damage the surface of the rollers.  
Sheet guide (white part):  
Wipe the sheet guide softly.  
Close the ADF to lock the ADF lever.  
Ejection roller (Clean the roller  
on the opposite side also.)  
Feed roller  
Pick spring  
Pick rollers  
ADF lever  
Pad  
Automatic document feeder  
Coupled feed roller  
Sheet guide (white part)  
Glass  
Figure 5.3 Cleaning the ADF  
5 – 3  
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5.4 Consumables / Periodical replacement parts  
5.4.1 Parts number and replacement cycle  
Customer is responsible to change these items periodically.  
No.  
1
Part name  
Pad ASY  
Pick roller  
Part number  
PA02201-0020  
Replacement cycle  
Every 100,000 pages or annually(*1)  
Every 200,000 pages or annually(*1)  
2
PA02212-K001(*2)  
*1: These replacement cycle may vary by the paper quality and cleaning result. When PPC  
paper is used, replacement cycle may be 300,000 sheets or more by good cleaning. Before  
you start the large quantity reading, evaluate the replacement cycle and prepare pads and  
pickrollers.  
*2: This part may not be provided in some countries due to the conformability of safety regula-  
tion. Before the order of the pick roller, contact your sales agent or Fujitsu service repre-  
sentative.  
5.4.2 Replacing pad ASY  
Lift up the ADF lever and open the ADF.  
Insert a coin in the slot or hold the both sides of the pad ASY,  
then slide it to the direction of the arrow to remove the pad.  
Pad ASY  
ADF lever  
Slot  
NOTICE: Set the paper select lever to “N”, before removing pad ASY. (See Section 4.3)  
5 – 4  
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Insert the pad assembly into the ADF frame hole (the bigger one),  
slide the assembly to the direction of the arrow until it clicks.  
ADF frame  
Pad assy  
NOTICE: Pad can be replaced by aligning the holes of the pad with the pins of the Pad holder.  
Pad holder  
Pad  
Pick spring  
5.4.3 Replacing pick roller  
Thumb Screw  
Replace the pickroller as follows.  
Guide A  
a. Pull the cap up to open the ADF  
unit.  
b. Remove two thumb screws  
shown in Figure 5.4. And re-  
move the Guide A.  
Thumb Screw  
Figure 5.4 Pick Roller replacement  
5 – 5  
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c. Pinch the retaining spring and  
slide it toward the roller. Free  
bearing A from the bracket by  
sliding it toward the roller.  
B
etaining Spring  
Figure 5.5 Move the Retaining spring  
d. Slide the pick roller shaft in the  
direction of arrow B and remove  
the shaft from bearing B.  
The roller shaft can then be lifted  
and removed as shown in Figure  
5.6.  
e. Remove the bearing B.  
f. Mount the new pick roller in  
reverse order of removal.  
Bearing B  
Figure 5.6 Slide the Pick Roller  
NOTICE: When mounting the Guide A, note that the hooks of the retaining spring are not  
pressed by the Guide A. (See figure below)  
Guide A  
×
Retaining spring  
5 – 6  
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CHAPTER 6 TROUBLESHOOTING  
If a problem occurs, use Table 6.1 to resolve the problem.  
Table 6.1 Check items  
Problem  
Possible cause  
Response  
No power  
The power switch was not  
turned on.  
Press the power switch.  
The power cable was not  
connected correctly.  
Connect the power cable correctly.  
——————————  
Turn off the power once and make an  
attempt to turn on the power again. If the  
power is not turned on, contact your  
Fujitsu service representative.*  
Read operation  
does not start.  
The documents were not  
placed on the ADF correctly.  
Insert the first a few pages into the slot.  
The ADF was not closed  
completely.  
Make sure that the ADF is closed com-  
pletely.  
The interface cables were not Connect the interface cables correctly.  
connected correctly.  
RS-232C baud rate setting is Call your Fujitsu service representative.  
not proper. (M3093DE)  
SCSI-ID setting is not  
proper. (M3093DG)  
Set correct SCSI ID as explained in  
Section 3.5.  
Terminator was not con-  
nected. (M3093DG).  
Connect the terminator.  
Pictures and  
photographs are selected.  
not read cor-  
Halftone processing was not  
Select a halftone mode from the host  
system.  
The document bed, docu-  
ment holding pad, or inside  
ADF is dirty.  
Clean the dirty parts as explained in  
Section 5.3, “Cleaning.”  
rectly.  
Characters and  
lines are not  
Simple binarization was not  
done.  
Select a binarization mode from the host  
computer.  
read correctly.  
Is the top end of the docu-  
ment displayed with the  
drop-out color or white?  
Read the document in Photo mode or turn  
off the white level follower.  
The document bed, docu-  
ment holding pad, or the  
inside of the ADF is dirty.  
Clean the dirty parts as explained in  
Section 5.3, “Cleaning.”  
6 – 1  
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Table 6.1 Check items (continued)  
Problem  
Possible cause  
Response  
Image is dis-  
torted or un-  
clear.  
The document was moved  
during the read operation.  
Keep the document cover closed during  
reading so that the document will not be  
moved.  
The document was not in  
contact with the glass.  
Adjust the document so that it is in  
contact with the glass.  
The check  
indicator is on.  
The carrier fixing bracket  
was not removed.  
Remove the carrier fixing bracket as  
explained in Section 3.2, “Removing the  
Carrier Fixing Bracket.”  
——————————  
Turn the power off then on again. If the  
check indicator turns on again, contact the  
sales person in charge or a Fujitsu service  
representative.*  
“Check” lamp  
blinks at 4  
The pick roller is dirty.  
When the power is turned off, the mes-  
sage is cleared.  
seconds period.  
Even if the message is displayed, the read  
operation can be continued. Clean the  
pick roller after the read operation.  
(See Section 5.3.2.)  
The unallowable document  
was read in the automatic  
document feeder.  
If a document not meeting the scanner  
specifications is read in the automatic  
document feeder, the document is not fed  
smoothly and an error message may be  
displayed.  
(See Section 4.3.)  
Read the document in the flat bed station.  
Paper double feed. Pad is dirty.  
Pad is worn out.  
Clean the Pad. (See Section 5.3.2)  
Replace the Pad. (See Section 5.4.2)  
Clean the Pick roller. (See Section 5.3.2)  
Miss pick.  
Pick roller is dirty.  
Pick roller is worn out.  
Replace the Pick roller.  
(See Section 5.4.3)  
Paper jam.  
Some foreign particles are in Clean the ADF (See Section 5.3.2) or  
ADF. remove any foreign particles.  
* Please check the test mode in appendix B, if possible, before calling the service representa-  
tive and inform status of the indicators.  
6 – 2  
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APPENDIX A  
A.1 Installation Specifications  
Table A.1 Installation specifications  
Item  
Specification  
Depth  
External dimensions (mm)  
Width  
530  
Height  
198  
376  
Weight (kg)  
12  
Input power  
Voltage  
100 to 120 VAC, 200 to 240 VAC  
Number of phases  
Frequency  
Single-phase  
50/60 Hz  
110 VA  
Power  
Temperature and  
humidity allowed  
ranges  
Operation  
5 to 35°C  
20 to 80%  
Idle  
Temperature  
Humidity  
–20 to 60°C  
8 to 95%  
A – 1  
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A.2 External Dimensions  
530  
(Unit: mm)  
Figure A.1 External dimensions  
A – 2  
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APPENDIX B  
B.1 Test mode for maintenance  
CAUTION: Please follow the procedure here or the offset data may be changed incor-  
rectly. If the scanner does not react as the procedure below, turn off the  
scanner and start from the beginning.  
(1) Activating a test mode  
Make sure the scanner is off. Open the ADF cover completely and gently pull the ADF’s  
empty sensor so that it is activated and push the B5 sensor so that it is also activated. The  
other sensors will be in the correct state as long as the cover is completely open. Turn the  
scanner on. When the POWER lamp begins to blink, release the sensors and close the  
ADF cover. Now please observe the following sequence.  
1. POWER lamp turns on  
2. POWER and READ lamp flash together  
3. POWER and READ lamp turn on momentarily to indicate the read write test to  
memory has passed.  
If the CHECK lamp turns on, the memory test did not complete successfully. This  
memory test is always executed after the test mode is activated and the ADF is closed for  
the first time.  
B5 Size sensor  
Empty sensor  
DOWN  
UP  
ADF open  
B – 1  
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(2) Activating the continuous operation test  
Open the ADF and close it again. If no document is loaded on the ADF within five sec-  
onds after closing the ADF, the image scanner runs in flatbed mode. If documents are  
loaded on the ADF within five seconds after closing the ADF, the image scanner continu-  
ously feeds the document from ADF. Once the image scanner start reading documents in  
the flatbed mode, it does not feed documents from ADF even if documents are loaded on  
the ADF.  
(3) Ending the test in flatbed mode  
To stop the carrier movement in flatbed mode, open the ADF cover. If the ADF cover is  
opened, the POWER lamp starts blinking immediately after the carrier returns to the home  
position.  
(4) Ending the test in ADF mode  
If the ADF document hopper is empty, feeding documents from the ADF ends. To restart  
feeding, open the ADF cover and close it again. Then load documents on the ADF docu-  
ment hopper within five seconds after closing the ADF cover.  
(5) LED status on error  
If an error occurs during the test, the LED indicates as shown in table B.1.  
If paper is jammed in the ADF, remove the jam and close the ADF cover. The CHECK  
lamp stops blinking about three seconds after closing the ADF cover. To feed the docu-  
ment from ADF, open and close the ADF cover.  
Table B.1 LED at an error  
Errors  
Paper jam  
POWER lamp  
On  
READ lamp  
CHECK lamp  
Blink  
Off  
Off  
Off  
Carrier unit error  
Blink  
On  
Front optical system  
error  
Blink  
Blink  
Back optical system  
error  
Blink  
Blink  
On  
Motor fuse failure  
Lamp fuse failure  
Blink  
Blink  
On  
On  
On  
Blink  
B – 2  
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APPENDIX C  
C.1 Memory option specification  
Name  
Specification  
Scanner  
Feature  
Memory CA02939-B182 M3093DE  
M3093DG  
• 8 Mbyte memory  
• 72pin, 70ns  
Contact your Fujitsu sales agent for more information.  
CAUTION: Only use genuine Fujitsu memory products. Any scanner malfunctions or  
failures caused by the use of nonFujitsu memory products are not covered  
from the warranty.  
C.2 Memory option installation  
WARNING: 1. Before installing the memory, turn off the power of this scanner and the  
power of devices connected to it and disconnect the power cable(s) of all  
of such devices from the outlet.  
2. Memory option is adversely affected by static electricity generated by the  
human body. Before touching the memory, let your hands come into  
contact with any metallic object to discharge any static electricity that may  
be present in your body.  
(1) Turn off the power of devices connected to this scanner and disconnect the power  
cables from the outlet.  
(2) Remove the screw on the memory cover on the rear of this scanner and remove the  
memory cover.  
WARNING: Turn off the power before removing the memory cover. Do not turn on the  
power while the memory cover remains disengaged from the device.  
Memory cover  
Screw  
C – 1  
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(3) Insert the memory in the slot.  
As shown below (the notched corner positioned at the lower left), insert the memory at  
an inclined angle in the forward slot.  
Memory  
(4) Raise the installed memory up.  
As shown below, raise the memory in the direction of the arrow until it clicks.  
Note:  
Remove the memory in the manner described below:  
Using a sharp-pointed tool such as a screwdriver, slide the fittings on both sides of the  
slot outward.  
The memory, unlocked, slants forward.  
C – 2  
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(5) Attach the memory cover to the device and tighten the cover with the screw.  
(6) Connect the power cable to the device.  
C – 3  
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This page is intentionally left blank.  
C – 4  
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Comments concerning this manual can be directed to one of the following addresses:  
FUJITSU LIMITED  
FUJITSU NORDIC AB  
Kung Hans vag, S-191 76 Sollentuna, SWEDEN  
TEL: 46-8-626-6000  
FAX: 46-8-626-6711  
International Operations  
Marunouchi 1-6-1, Chiyoda-ku, Tokyo 100,  
JAPAN  
TEL: (81-3) 3216-3211  
FAX: (81-3) 3213-7174  
TLX: J22833  
FUJITSU ITALIA S.p.A.  
Via Melchiorre Gioia, No. 8-20124 Milano,  
ITALY  
Cable: “FUJITSU LIMITED TOKYO”  
TEL: 39-2-63651  
FAX: 39-2-6572257  
FUJITSU COMPUTER PRODUCTS OF  
AMERICA, INC.  
2904 Orchard Parkway, San Jose.  
California 95134-2022, U.S.A.  
TEL: 1-408-432-6333  
FUJITSU FRANCE S.A.  
Batiment Aristote, 17 rue Olof palme  
94006 Creteil cedex, FRANCE  
TEL: 33-14-513-1616  
FAX: 1-408-432-3908  
FAX: 33-14-399-0700  
FUJITSU CANADA, INC.  
2800 Matheson Blvd. East, Mississauga.  
Ontario 4X5, CANADA  
TEL: 1-905-602-5454  
FAX: 1-905-602-5457  
FUJITSU AUSTRALIA LIMITED  
475 Victoria Avenue Chatswood.  
N.S.W 2067, AUSTRALIA  
TEL: 61-2-410-4555  
FAX: 61-2-411-8603  
FUJITSU DEUTSCHLAND GmbH.  
Frankfurter Ring 211,  
8000 Munchen 40, F.R, GERMANY  
TEL: 49-89-32378-0  
FAX: 49-89-32378-100  
FUJITSU HONG KONG Limited  
Room 2521, Sum Hung Kai Centre  
30 Harbour Road Wanchal, Hong Kong  
TEL: 852-827-5780  
FAX: 852-827-4724  
TLX: 62667  
FUJITSU EUROPE LTD.  
2, Longwalk Road, Stockley Park, Uxbridge  
Middlesex, UB11 1AB, U.K  
TEL: 44-81-573-4444  
FUJITSU ESPANA, S.A  
Edificio torre Europa  
FAX: 44-81-573-2643  
TLX: 263871  
Paseo de la Castellana 95 Madrid 28046, SPAIN  
TEL: 34-1-581-8400  
FAX: 34-1-581-8125  
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