&
GW712, GW612, GW512, MW612, MW512
Clothes Washer
Installation instructions and
User guide NZ, AU & PAC
New Zealand
Australia
USA
Canada
Europe
Asia
Pacific
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Contents
Installation Instructions
4
Getting Started
Before You do Your First Wash
Using Your Excellence Washer
Using Your Pride Washer
7
8
10
Lidlock
12
Wash Cycles and Options
Wash Cycles and Options
Wash Options and Advancing the Cycle
Water Levels
Saving Water – Eco, Water Saver
Soak, Spin Hold, Delay Start
Washing Bulky Items, Washing Woollens
Favourite Cycle
13
14
15
16
17
18
19
20
Customising the Wash Cycle
Before You Wash
Sorting, Loading
Detergent
21
22
23
Fabric Softener, Scrud
Changing Pre-set Options
Option Adjustment Mode
24
26
27
27
28
Wash Temperatures, Rinse Options
Controlled Cold, End of Cycle Beeps, Water Saver
Auto Water Fill Level
Out of Balance Recovery Routine
Machine Information
Specifications
28
29
30
30
30
31
Cleaning Your Smart Drive®
Products That Might Damage Your Smart Drive®
Smart Drive® Sounds and Beeps, Automatic Lint System
Water Consumption
Saving Water
Problem Solving
If Your Smart Drive® Beeps for Help
Operating Problems
Wash Problems
33
35
36
Customer Care
37
38
Manufacturers Warranty
Please Note:
All diagrams feature the EXCELLENCE button shape unless otherwise stated.
The use of the button is the same for all Smart Drive® models.
3
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Installation Instructions
Unpacking
To ensure the best performance from your new
Smart Drive® please follow the instructions below.
Removing the Packaging
1
2
Remove the outer packaging.
Tilt the machine backwards and walk it off the bottom
packer one foot at a time.
3
Remove the bottom packer from under the machine by
pulling it out the front.
4
5
6
Lift the lid and remove the bowl packer from the bowl.
Remove the hoses and accessories.
Keep the bottom packer and bowl packer in case they
are required for future transit.
Please ensure that the bottom packer has been removed before operating your machine.
In your autowasher you will find:
4 rubber inserts for the levelling feet (joined together).
1 hose guide.
2 inlet hoses.
Drain Hose
1
2
Carefully pull the drain hose out from the
back of the machine by pulling the exposed
part of the hose downward and outward.
To guide the drain hose over the tub or
standpipe the hose guide MUST be fitted to
the drain hose.
Pull hose
through guide
(20mm)
To prevent syphoning:
maximum
The drain hose should not extend more than
20mm from the end of the guide.
The height of the standpipe or tub should
be between 850–1200mm.
The drain hose can be trimmed to length.
Place the drain hose in the tub or standpipe.
Flex hose
guide apart
3
4
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Installation Instructions
Inlet Hoses
1
2
Connect the straight ends of the inlet hoses to the taps. There are
washers fitted in both ends.
Connect the elbow ends of the inlet hoses to the machine inlet
valves. Inlet valves are marked on the back of the machine
H=Hot
Cold supply only:
C=Cold.
Tap end
Machine end
If you only have a cold water supply, an inlet valve cap (blanking cap) MUST be connected to the
hot inlet valve. The cap prevents water leaking out of the hot valve. The cap is available from your
Fisher & Paykel Dealer or Authorised Service Centre, Part No. 388491. This appliance incorporates
backflow protection complying with AS3500.1. No further backflow protection is required for
connection to the water supply.
Levelling
It is IMPORTANT to level the machine to ensure even spin
performance.
1
2
3
Separate the 4 rubber foot inserts from the moulding and
fit into the feet on the base of the machine.
Adjustable feet
Move the machine to its final position. (We suggest a
minimum clearance of 20mm each side).
Rubber insert
Adjust the feet so the machine is level and cannot rock.
To check if your machine is level:
Look down on the wash bowl and make sure it sits slightly forward of centre (see Diagram 1).
Close the lid. Visually check that the lid fits evenly on both sides. If it does not look like the
diagram in the middle, adjust one of the front feet slightly until it matches. The diagram on the
top and bottom are not correct (see Diagram 2).
Lid Alignment
Lid
Wind left foot down
(out) to correct
Topdeck
Correct
Lid
Lid
Topdeck
Topdeck
Wind right foot down
(out) to correct
Incorrect
To check levelling look
down on the wash bowl
Diagram 1
Diagram 2
4
5
Turn on the water and check all hose connections for leaks. Make sure there are no kinks in the hoses.
Uncoil power cord and plug into wall socket.
5
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Installation Instructions
Water Supply
For best operating conditions your hot water
should be approximately 65˚C. Your cold water
should not exceed 35˚C or your hot water exceed
75˚C. Temperatures above these may cause the
machine to fault or cause damage to the machine.
Hot ‘N’ Safe Valves Available Are:
RMC TVA 50HF
RMC TVA 75HFS
Adjustable between 35˚C – 55˚C
If you have an uncontrolled water heating source
(eg a wet back or solar heating system) you should
fit a Safe Valve. This will ensure the hot water
temperature remains within safe limits.
RMC TVA 50HP
For instantaneous gas hot water supply
Inlet water pressure: Max.1MPa (150 psi) Min. 34Pa (5 psi)
Inlet water flow rate: Min. 3 litres/min
Minimum height of taps to clear the top of the machine is 1150mm.
Draining
Regularly check that your standpipe or tub is free from lint or other obstructions, which may
affect how your machine works or may cause flooding.
In multi-storey apartments or any upper floor, the machine should be installed on a drained floor.
Draining must comply with local by-laws.
Autowasher Safety
This autowasher is not intended for use by young children or infirm persons without supervision.
Your Smart Drive® can now be opened while it is filling and agitating, supervise young children
to ensure they do not play with it.
CAUTION!
If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet
box), ensure that it is positioned so that it does not come into contact with water or moisture.
Accessories and Spare Parts
Available from your Fisher & Paykel Dealer or Authorised Service Centre.
Inlet Valve Cap
Part No. 388491
Part No. 422680
Part No. 426123
Part No. 425627p
Hose Inlet Long (2m)
Hose Inlet Large Bore
Drain Hose Extension
Power Cord
If the Power Cord of your autowasher is damaged it must be
replaced by a Fisher & Paykel Authorised Service Centre, as it is not a
standard power cord.
6
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Thank you for buying a Fisher & Paykel Smart Drive® washing machine. We are very proud of this
washer and trust it will serve you well for many years.
At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and
energy efficient. Thousands of tonnes of washing and 70 years of laundry experience have been
programmed into your washing machine to help give you the best possible performance.
We hope you enjoy your new washing machine,
we have certainly enjoyed designing it.
Before You Do Your First Wash
You owe it to yourself and your Smart Drive® to have it installed correctly by an authorised
service agent.
Before you start, it is a good idea to go through the following checklist:
Has the basepacker been removed?
1
2
Is the hot hose connected to the hot valve marked ‘H’? Is the cold hose connected to the cold
valve marked ‘C’?
3
4
Is the drain hose threaded through the ‘U bend‘ (with no more than 20mm extended) and on to
your standpipe?
Are the rubber inserts secured into the feet on the base of your machine and is the machine
levelled?
Refer to Installation Instructions, page 4.
If you have bought a Pride model it is a good idea to check the warm fill temperature. (Refer to
page 26).
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Using Your Excellence Washer
Remove fabric softener dispenser.
Place the load evenly around the agitator. (Refer to Sorting and Loading pages 21).
A. Detergent
Follow the instructions on the detergent package.
Use the mark on the agitator, nearest to the top of
the clothes, as a guide to the correct amount of
detergent to use.
Pour the detergent down the centre of the
agitator stem.
Replace the fabric softener dispenser (this stops
small articles falling down the centre of the
agitator). (Refer to Detergent page 22).
GW712, GW612, GW512
C
D
B. Fabric Softener
If you wish to use fabric softener, place it in the
dispenser on the top of the agitator.
Fabric Softener must not be used if you have
selected the Water Saver or Eco option.
(Refer to Fabric Softener page 23).
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C. Power
Press POWER to turn the machine on.
D. Wash Cycle
Press the desired wash cycle button.
E. Wash Options
Select the WASH TEMPERATURE and other wash options. (Refer to pages 13–17).
F
E
F. Start
Press START/PAUSE to start the machine.
If you wish to stop your
Press START/PAUSE.
If it is during spray rinse or spin there is a slight delay while the bowl is coasted to a stop and the
lid is unlocked.
For best fabric and colour care remove your clothes as soon as the cycle has finished.
9
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Using Your Pride Washer
Remove fabric softener dispenser.
Place the load evenly around the agitator. (Refer to Sorting and Loading pages 21).
A. Detergent
Follow the instructions on the detergent package.
Use the mark on the agitator, nearest to the top of
the clothes, as a guide to the correct amount of
detergent to use.
Pour the detergent down the centre of the agitator
stem.
Replace the fabric softener dispenser (this stops small
articles falling down the centre of the agitator). (Refer
to Detergent page 22).
MW612, MW512
C
D
B. Fabric Softener
If you wish to use fabric softener, place it in the
dispenser on the top of the agitator.
Fabric Softener must not be used if you have
selected the Eco option.
(Refer to Fabric Softener page 23).
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C. Power
Press POWER to turn the machine on.
D. Wash Cycle
Select the cycle you want by pressing the
Cycle Button located below the Regular
option. Scroll through the cycles until the
one you want is lit.
E. Wash Options
Select the WASH TEMPERATURE and other
wash options. (Refer to pages 13–17).
F
E
F. Start
Press START/PAUSE to start the machine.
If you wish to stop your
Press START/PAUSE.
If it is during spray rinse or spin there is a slight delay while the bowl is coasted to a stop and the
lid is unlocked.
For best fabric and colour care remove your clothes as soon as the cycle has finished.
11
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Lidlock
Your Smart Drive® has a lidlock, which locks when your
machine is spinning. This ensures the lid cannot be
opened during hazardous parts of the cycle, providing
added safety for you and your family.
The lidlock light (above the START/PAUSE button) comes
on when the lid is locked to tell you when you cannot
open the lid. In short it means you can open the lid
while your Smart Drive® is filling, agitating, and draining,
but not while it is spinning.
When the Lidlock light is on, the lid is locked.
When the Lidlock light is off, the lid is not locked and the lid can be opened.
If the Lidlock light is flashing the Lidlock is in process of locking or unlocking, (i.e. while the
machine coasts down or START/PAUSE has been pressed). During this stage the lid still cannot
be lifted.
If the lid is left open, the machine will be unable to lock and the cycle will be halted.
The machine will play a tune and the lidlock light will flash until the lid is closed and
START/PAUSE is pressed.
The lidlock remains unlocked for the majority of the cycle allowing you to add clothes, dissolve
detergent or to add fabric softener (if you do not want to use the Automatic Fabric Softener
Dispenser).
The chart below shows the stages when the lid is locked.
Fill
Unlocked
Unlocked
Locked
Agitate
Spray Rinse
Deep Rinse
Spin
Unlocked
Locked
Keep children away from the machine, especially when you are using hot water, as the lid can be
opened during fill and agitate.
DO NOT put anything down the slot in the top deck of your machine.
DO NOT try to disable the lidlock.
12
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Wash Cycles and Options
Default Settings
Permanent
Press
Regular
Heavy Duty
Delicate
Wool
12 min
Regular
15 min
Heavy Duty
Warm
6 min
Delicate
9 min
Regular
6 min
Delicate
Wash Time
Wash Action
†
Warm-cold
Warm-cold
Warm-cold
Warm-cold
Wash Temp
Spray rinse
+ cold
deep rinse
Spray rinse
+ cold
deep rinse
2 cold
deep
rinses
2 cold
deep
rinses
Spray rinse
+ warm-cold
deep rinse
Rinse
Fast
Fast
Slow
Slow
Medium
6 min
Spin Speed
Spin Time
Cycle Times*
Large
6 min
6 min
4 min
2 min
45
42
41
48
45
44
42
37
35
43
38
36
37
35
33
Medium
Compact
*Approximate times (minutes) for a high water level load on EXCELLENCE models.
Cycle times are dependent on your household water pressure.
†Warm on PRIDE models.
Model Variations
EXCELLENCE models – Fully featured, with all 5 wash cycles and a favourite cycle.
PRIDE models – Regular, Heavy Duty, Delicate and Wool cycles.
Regular cycle (with the Eco option) has been designed for normally soiled, everyday washing
eg sheets, towels, T-shirts.
Heavy Duty cycle is for heavily soiled durable garments eg overalls, jeans, tea towels.
Delicate cycle uses a slow, gentle agitation designed to care for your most delicate garments
eg lingerie, blouses.
Permanent Press cycle is for garments that crease easily eg business shirts.
Wool cycle is for machine washable woollens.
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Wash Options and Advancing the Cycle
To Select the Wash Options
Model
1
2
3
Select the wash cycle, temperature, water level and
spin speed. (Refer to Page 9).
Press the OPTIONS button if you want to choose
Eco, Soak or Water Saver. (Refer to pages 16 and 17).
Press START/PAUSE.
Model
1
2
3
Select the wash cycle, temperature, water level and
spin speed. (Refer to Page 11).
If you wish to save water press the Eco button.
(Refer to page 16).
Press START/PAUSE.
The Wash Progress Lights
The Wash Progress lights show all the tasks your Smart Drive® will do during the wash cycle. As
each task is completed a light goes out, so you can tell at a glance how far the cycle has to go.
To Advance the Wash Cycle
1
2
Press POWER.
Press the button with the ‘two arrows’ repeatedly
to advance the cycle, to the desired position.
3
Press START/PAUSE.
Note:
Each wash progress light equals 3 minutes of agitation. The Eco option wash progress lights may
in some cases wash for longer. This is dependent on the water level.
Clothes Care Safeguards
To avoid accidentally damaging your clothes there are a few options that your Smart Drive® will not
accept. For example, you cannot select a hot wash on Delicate, Permanent Press or Wool cycles, or
choose the Eco option on anything other than the Heavy Duty or Regular cycle.
14
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Water Levels
Manual Water Level Selection
The agitator has 5 levels marked on its stem that can be
used to help you select the correct water level. Select
the correct water level by using the mark nearest to the
top of the load.
The levels marked on the agitator do not correspond
exactly to the level of the water. They indicate the
level of dry clothes suitable for the water level.
Your Smart Drive® may occasionally add water during
agitation. This is to maintain the water level due to the
release of air trapped in the garments.
The medium/high and medium/low settings are
available on the Excellence models only.
Out of balance loads, tangling or splash-over can be
caused by selecting a water level that is too high.
Auto Water Level
Model Only
Your Smart Drive® can automatically select the
appropriate water level for the load.
1
2
Place your clothes in the machine.
Select the wash cycle (Select AUTO if not automatically
selected).
3
Press START/PAUSE.
During fill, the machine will pause occasionally to sense
the water level. The machine will check if the water
level is correct by using a series of 2 different agitate
strokes. A slow stroke to sense the load and an agitate
stroke to mix the load. (This may take over a minute.) If
it detects that the water level is not high enough, it will
fill with more water and check the level.
When washing an unusual load, eg large bulky
garments or pillows, we recommend you manually
select the water level and select the Delicate cycle.
Manually select the water level if there is already water
in the bowl.
Note:
If you feel the Auto Water Level does not fill to the correct level, you can adjust the level the
machine selects. (Refer to Changing Pre-set Options, pages 24 and 27).
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Wash Options – Saving Water
Eco
&
Models
Press the Eco option to save large amounts of water.
The Eco option uses an Eco Spray rinse which has been
specially designed to use 25% less water than the Water
Saver option. Use this option when you want to use less
detergent and less water. If you have low water pressure
or sensitive skin it is better to use the Water Saver
option (Excellence model only).
The Eco option has not been designed to be used with
fabric softener as it does not have a second deep rinse
to dispense the softener correctly.
Water Saver
Model Only
Our Excellence model provides an excellent opportunity
to save on water. Use the Water Saver option when you
want to minimise the amount of water used during a
Regular or Heavy Duty wash cycle.
Press the Water Saver option to change the rinse from a
Spray and Deep rinse to a Shower rinse. A Shower rinse
alternatively showers the clothes with water and spins
them to remove the sudsy water. (If you wish to save
even more water select the Eco option).
The Water Saver option has not been designed to be
used with fabric softener as it does not have a second
deep rinse to dispense the softener correctly.
Note:
Water Saver and Eco options are only available on the
Regular and Heavy Duty cycles. If you try to select these
options on the Wool, Delicate or Permanent Press cycle,
your Smart Drive® will skip over the option. Water Saver
and Eco will take slightly longer than a normal spray and
deep rinse.
There are some wash loads that may not suit being
washed using either the `Eco´ or `Water Saver´ options.
For instance, loads that have a lot of sand or sawdust in
them or garments where the colour still runs from them.
16
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Wash Options
Soak
Model Only
Use the Soak option to soak clothes at the end of the
wash phase or when you wish to re-use the wash water.
When you select Soak your Smart Drive® will soak for
a period of 2 hours before completing rinse and spin.
During soak your Smart Drive® will agitate for a few
seconds every minute.
Nappy Sanitisers/ Bleach
Nappy sanitisers and bleach are very corrosive to metal
surfaces. DO NOT use your Smart Drive® to soak items
in bleach or sanitiser, or tip the contents of the nappy
bucket into your machine. Rinse and wring items out
thoroughly before placing them in your machine.
Spin Hold
Use the Spin Hold option to:
Remove drip dry garments from a mixed load before the
wash goes into spin.
Minimise the clothes creasing when they are left to sit in
the bottom of the bowl at the end of the cycle.
When you have selected Spin Hold, your Smart Drive®
will pause at the end of rinse, beep and the spin light will
flash to tell you that it is waiting for another instruction.
Press START/PAUSE to begin the spin.
Delay Start
Model Only
Delay Start will delay the start of the wash cycle
for 1, 3 or 9 hours.
Press DELAY START once for a delay of 1 hour. Press
again for 3 hours, a third time for 9 hours (and again to
return to normal).
Once you press Delay Start your Smart Drive® will begin
the delay period, you do not have to press START/PAUSE.
Be careful if using Delay Start for non-colourfast clothes
as dyes may run if the clothes are damp.
Your Smart Drive® will not beep at the end of the cycle if
Delay Start is selected.
17
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Wash Options
Washing Bulky Items
Forcing large items into the machine may result in
them being damaged during washing. Make sure
there is enough room in the machine for items to
move when being washed.
Some items float up during the wash, (eg duvets/
doonas and pillows). If they sit too high they may
touch stationary parts of the machine during agitate
or spin. To minimize the chance of this happening,
bulky items should be pushed down below the
water level after fill and pushed to sit below the
medium high water level mark on the agitator
before spinning. Select a slow spin.
Bulky items should sit below the
medium high water level mark.
To prevent an out of balance load or splashover we
recommend washing these items on the Delicate
cycle. If you wish to re-spin the load at a faster speed
make sure the load is sitting below the medium-high
mark before spinning.
Washing Woollens
The Wool Cycle has been approved by the New Zealand
Wool Board and the Australian Wool Corporation for
Woolmark products carrying a MACHINE WASHABLE
care claim. The fibres of these woollens have been
treated to prevent felting when they are machine
washed. Most handknitted garments are not made of
machine washable wool and we recommend that you
wash them by hand.
Check the care label.
Use a wool detergent.
Use the Wool cycle.
Hand washed woollens may be spun in your Smart Drive®.
To dry woollens lie them flat on a towel and pat into shape. Dry out of direct sunlight.
Some wool underlays and sheepskin products can be washed in a washing machine but may
produce excessive amounts of lint that may cause pump blockages.
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Favourite Cycle
Favourite Cycle
Model Only
Our Favourite cycle lets you design the wash cycle. It can be any wash cycle with any of its wash
options and it can start from any point in the cycle. For instance, it may be a cycle to wash your
gym gear or it may be a rinse and spin to finish washing the nappies.
To Set Your Favourite Cycle
1
2
3
4
5
Press POWER.
Press the FAVOURITE cycle button. Hold down for 2 seconds.
You will hear 2 quick beeps and the Favourite light will flash.
Select your favourite cycle, (eg Regular, Delicate).
Select the wash options, (eg cold wash, soak). Use ADVANCE if you want part of a cycle, (eg to
rinse nappies).
6
Press FAVOURITE again to store your favourite cycle.
To change your favourite cycle simply repeat these steps.
Note:
Your Smart Drive® will remember your favourite cycle even when it is turned off at the wall. It is
not possible to program a delayed start into the Favourite cycle.
To Use Your Favourite Cycle
1
2
Press POWER.
Press FAVOURITE.
(Your favourite cycle and wash options
will be automatically selected).
3
Press START/PAUSE.
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Customising the Wash Cycles
To Customise a Cycle
Model Only
You can program your Smart Drive® to remember the wash options you prefer for each wash
cycle. For instance, you may want to set the Regular cycle to a cold wash or set Heavy Duty to
include a soak.
1
2
Press POWER.
Press the wash cycle button. Hold down for 2 seconds.
You will hear 2 quick beeps and the wash cycle light will flash.
Select your wash options, (eg cold wash, soak).
Press the wash cycle again to store your customised cycle.
3
4
To change your customised wash cycle simply repeat these steps.
When you are customising a wash cycle you can shorten or lengthen the agitation time.
To shorten the agitation time, press ADVANCE to reduce the number of wash progress lights.
To increase the agitation time keep pressing ADVANCE until all the wash progress lights are on
(See page 14).
Note:
Unlike the Favourite cycle you cannot customise a wash cycle to start at the rinse or spin stage.
On Heavy Duty and Wool you can only decrease the wash time.
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Before You Wash
Sorting
Machine Washable
Warm 40 C max
Warm Rinse Well
Normal Spin
To get the best wash results it pays to sort your
clothes before washing.
Care Labels
The care label will tell you about the fabric of the
garment and how it should be washed.
Do not bleach
Soil
Sort clothes according to the type and amount of
soil. Some soils suit warmer washes eg oily soils,
while others are best washed in cold water eg
mud, blood.
Do not tumble dry
Dry in shade
Warm iron
Colour
Sort white fabrics from coloured fabrics.
Dry Cleanable
Lint
Wash lint givers and lint collectors separately.
Where possible, turn lint collectors inside out.
Examples of different care label symbols.
Lint Givers
Towels
Lint Collectors
Synthetics
Corduroy
Loading
Check Pockets
Loose items can damage both your Smart Drive®
and your clothes.
Chenille
Nappies
Poly cotton
Socks
Close Zippers, Hooks and Eyes
This is to make sure that these items do not snag
on other clothes.
Mend Any Torn Garments or Loose Buttons
Tears or holes may become larger during washing.
Remove any loose bra wires as they can damage
your washing machine and/or dryer.
Pretreat Any Stains
Make Sure the Water Level Suits the Load Size
Select the correct water level by using the mark on the agitator nearest to the top of
the load. Ensure that the load does not extend above the fabric softener dispenser as
splashing may occur.
For a Balanced Load
Place unfolded clothes firmly and evenly around the agitator.
Do not wrap large items, such as sheets, around the agitator.
A mixture of small and large items will wash the best.
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Detergent
Concentrate
Choosing The Right Detergent
We recommend using domestic detergents,
(powder, liquid or tablets).
Soap flakes or granulated soap powders
should not be used in your Smart Drive® eg
Lux Soap Flakes.
When washing woollens remember to use
a detergent recommended by the New
Zealand Wool Board or Australian Wool
Corporation.
Model
water level
high
5.5kg
6.5kg
7.5kg
Number of scoops
1 rounded
1 scant
3/4
11/3
1 heaped
1 scant
2/3
11/2
11/3
1
med high
medium
med low
low
1/2
3/4
1/2
1/3
1/3
Standard Powder
How Much Detergent?
Use the instructions on the back of the
detergent packet as a guide to the correct
amount of detergent to use. The correct
amount of detergent will vary depending
on the amount of soil in your clothes and
the size of your load. Jeans and work clothes
may need more detergent, while towels
usually need less. The larger your machine
the more detergent, you may have to add.
Model
water level
high
5.5kg
6.5kg
7.5kg
Based on a metric cup
3/4 cup
1 cup
3/4 cup
2/3 cup
1/2 cup
1/3 cup
1 cup
med high
medium
med low
low
2/3 cup
1/2 cup
1/3 cup
1/4 cup
1 cup
3/4 cup
1/2 cup
1/3 cup
Adding the Detergent
Tablets:
Place the required number of tablets down
the centre of the agitator.
(DO NOT use the bag provided with the
tablet products).
For low water level loads (i.e. washing 2 or
3 garments) do not place the tablet down
the agitator. Instead place directly into the
machine before adding your clothes.
Liquid
Model
water level
high
5.5kg
6.5kg
7.5kg
Number of caps
1 cap
1 cap
11/4 cap
1 cap
11/2 cap
11/4 cap
1 cap
med high
medium
med low
low
3/4 cap
1/2 cap
1/3 cap
3/4 cap
1/2 cap
1/3 cap
3/4 cap
1/2 cap
Liquid or Powdered Detergents:
1
2
Remove fabric softener dispenser.
Pour liquid or powdered detergent down the centre
of the agitator.
Some detergents MUST be fully dissolved before
adding to your machine to get the best wash results.
Check the instructions on the detergent packet.
Pre-dissolving the detergent when washing in cold
water can improve its performance.
3
Replace fabric softener dispenser. (This prevents
small articles falling down the centre of the agitator).
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Fabric Softener
How the Fabric Softener is Dispensed
The fabric softener goes into the dispenser on the top of the agitator. During the rinse the
machine spins to release the fabric softener, delivering it down the agitator stem as the machine
fills for the final deep rinse.
Note:
The Water Saver and Eco options are not designed to be used with fabric softener. They do not
use a deep rinse so the machine cannot dispense fabric softener correctly.
To remove cup
How Much Fabric Softener?
The ring on the dispenser cup is a guide for the amount of
fabric softener to add for a full load. Smaller loads require
less fabric softener.
Cleaning the Dispenser
When using fabric softener, rinse your dispenser at the end
of each wash.
1
2
Separate the cup from the dispenser body by pushing
downward on the base of the cup.
Rinse both parts of the dispenser using warm soapy water.
Push cup through
dispenser with thumb
Scrud
Scrud is the name given to the waxy build-up that can occur within any washer when the fabric
softener comes into contact with detergent. This build-up is not brought about by a fault in the
machine. If scrud is allowed to build-up in the machine it can result in stains on your clothes or
an unpleasant smell in your washer.
If you wish to use fabric softener we recommend:
Using fabric softener sparingly.
When filling the dispenser, do not splash or overfill.
Clean dispenser as soon as the cycle has finished.
Clean your machine regularly. (Refer page 29).
Cold water washing increases the chance of this build-up occurring. We recommend a warm or
hot wash at regular intervals eg approx. every 5th wash.
Fabric softener of a thinner consistency is less likely to leave residue on the dispenser and
contribute to a build-up.
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Changing Pre-set Options
Option Adjustment Mode
After using your Smart Drive® you may want to fine tune some of the options to suit your
wash needs.
There are a number of preset options, which can be altered.
In the EXCELLENCE Model the following pre-set options can be changed:
the wash temperatures.
the rinse option on Heavy Duty, Regular and Wool cycles.
the cold wash to Controlled Cold.
the number of beeps at the end of the cycle.
the amount of water used in the Water Saver option.
the fill level selected by Auto Water Level.
the Out of Balance recovery routine.
In the PRIDE Model the following pre-set options can be changed:
the warm wash temperature.
the rinse option on Heavy Duty, Regular and Wool cycles.
the Out of Balance recovery routine.
To Enter Option Adjustment Mode
1
Turn machine on at the wall but do not press POWER.
Press START/PAUSE and hold down, then press POWER.
You will hear two quick beeps and the machine will show
an unusual pattern of lights.
In this mode the lights are used to indicate the different
options available.
The diagram on page 25 shows how the lights relate to
the options you can change.
Pages 26–27 explain the different options in more detail.
2
Use the buttons on the panel to make your changes to the
pre-set options.
3
4
Press POWER to return to normal mode.
Your Smart Drive® will automatically remember your
changes.
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Changing Pre-set Options
1
2
Press START/PAUSE and hold down. Press POWER.
The diagram below shows how the lights relate to the options you can change. It also shows
what lights will be on when you first enter the Option Adjustment Mode.
Use this diagram to help you adjust the options on the
model.
Use this diagram to help you adjust the options on the
model.
3
Use the buttons on the panel to change the pre-set options.
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Changing Pre-set Options
Wash Temperatures
On the PRIDE models the warm temperature can be adjusted if you think it is too hot or too cold.
Note:
On these models the hot temperature will be the same as the hot water supply temperature.
On the EXCELLENCE models all wash temperatures can be individually adjusted.
1
2
Select the WASH TEMPERATURE you want to adjust.
The wash progress lights show the temperature adjustment possible for that temperature.
Pressing the ADVANCE will cause the wash progress light that is on to change.
Advancing the Wash Progress light will increase the wash temperature. If you keep pressing the
ADVANCE, the light will scroll back to the coldest setting available for that wash temperature.
Note:
If you have a PRIDE model and still can’t get the temperature you require, advance the progress
light (while in the options adjustment mode) across to spin and manually adjust the flow of the taps.
Rinse Options
On the Heavy Duty, Regular and Wool cycles
you can change the pre-set rinse option.
The pre-set rinse option on these cycles is a
spray rinse followed by a deep rinse. The spray
rinse may be replaced with a short spin or a
deep rinse.
Rinse Options
MED spin
light on
Deep rinse
Short spin
Spray rinse
Deep rinse
Deep rinse
Deep rinse
SLOW spin
light on
If you have a problem with impurities in your
water supply you may get a better wash if
you change the rinse option to 2 deep rinses.
If you want to conserve water change the
rinse option to 1 deep rinse. If you want to
conserve even more water, choose either the
Eco or Water Saver option.
HOLD
light on
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Changing Pre-set Options
Controlled Cold
Model Only
If your cold water temperature is very low you will not get a very effective wash. The controlled
cold option solves this problem by adding a small amount of hot water to raise the temperature
of the wash. We have called this ‘Controlled Cold’.
1
2
Select COLD wash temperature.
The Wash Progress lights show the temperature adjustment possible.
When the first progress light is on, the machine will fill with cold water only.
Press ADVANCE to select the second light and your Smart Drive® will control the temperature to
approximately 20˚C. Each following light equals approximately a 1˚C temperature rise.
Note:
If you always use cold or controlled cold water, we recommend that a warm or hot wash be
used regularly, eg. every 5th wash should be at least a warm one.
End of Cycle Beeps
Model Only
The beeps signalling the end of the cycle can be increased or decreased. Press the options
button up to increase beeps or down for no beeps.
Water Saver
Model Only
You can increase or decrease the volume of water added during the rinse on the Water Saver option.
Auto Water Fill Level
Model Only
If you are not satisfied with the level that your
Light on
FAVOURITE
Option
less water
Smart Drive® fills to on Auto Water Level, you
can increase or decrease the fill level that Auto
will select.
factory setting
more water +
more water ++
more water +++
PERM. PRESS
WOOL
Note:
If you feel there is not enough water for the
load, we recommend you check by pausing
the machine and pushing the clothes down to
see how much spare water is at the bottom of
the bowl. Clothes often float and your Smart
Drive® can sense the water under the clothes.
DELICATE
HEAVY DUTY
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Changing Pre-set Options
Out-of-Balance Recovery Routine
When your Smart Drive® is spinning it can sense if the
wash load is out-of-balance and will stop and re-try
spinning up to 3 times. If it still senses an unbalanced
load there are two options the machine can take.
REGULAR
light on = automatic recovery
Automatic Recovery Option
Your Smart Drive® will try to automatically correct the
out-of-balance load. It will fill with water and agitate to
redistribute the load before trying to spin up again.
Machine Stops Option
REGULAR
light off =machine stops
Your Smart Drive® will stop, give a short burst of beeps
every 5 seconds, and the RINSE or SPIN light will flash.
You must redistribute the load more evenly yourself.
(Use this option if you wish to conserve water).
Machine Information
Specifications
Model
GW712
GW612
GW512
MW612
MW512
Capacity
7.5kg
Depth
650mm
600mm
560mm
600mm
560mm
Width
650mm
600mm
560mm
600mm
560mm
Height*
Height (Lid Open)
1410–1440mm
1360–1390mm
1320–1350mm
1360 – 1390mm
1320–1350mm
1020–1050mm
1020–1050mm
1020–1050mm
1020 – 1050mm
1020–1050mm
6.5kg
5.5kg
6.5kg
5.5kg
Electrical Supply: 220–240V, 50Hz Sinusoidal, 165W
Inlet Water Pressure: Max. 1MPa (150 psi) Min. 34Pa (5 psi)
Inlet Water Flow Rate: Min. 3litres/min
Standpipe Height: 850–1200mm
Note:
Exact height of your Smart Drive® is dependent on how far the feet are inserted onto the base
of the machine.
*Height is measured to the highest point on the console.
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Machine Information
When You Have Finished
Turn off the taps to prevent the chance of flooding should
a hose burst.
Turn off the power at the wall.
Cold Water Washing
If you always use cold water, we recommend that a warm
or hot wash be used at regular intervals, eg every 5th wash
should be at least a warm one.
Cleaning Your Smart Drive®
Clean with a soft damp cloth and wipe dry. Do not use
scouring cleaners as they can damage the paint, plastic
and panel surfaces.
Clean the fabric softener dispenser after each cycle using
warm soapy water.
You can remove the lid for cleaning. Open the lid fully, hold
one side with one hand and gently tap the other side with
an upward motion.
To replace the lid, hold the lid vertically and align both
hinges before pushing down firmly.
To remove the agitator for cleaning, unscrew the nut down
the centre of the agitator by turning anti-clockwise.
The agitator must be fully pushed on to the shaft when refitting. Tighten the nut firmly by
hand. Ensure the agitator is not loose.
Cleaning the Inside of Your Smart Drive®
If you use fabric softener or do regular cold water washing, it is important that you occasionally
clean the inside of your machine.
Fill your machine with hot water. Add about two cups of a powdered detergent that contains
phosphate.
Let it agitate for 10-15 minutes.
Stop the machine, open the lid, and leave it to soak overnight.
After soaking, drain the machine and run the machine through a regular cycle.
We do not recommend that you wash clothes during this procedure.
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Machine Information
Products That Might Damage Your Smart Drive®
Concentrated bleaches, nappy sanitisers and hydrocarbon solvents (eg petrol and paint thinners)
can cause damage to the paintwork and components of your autowasher. (Be careful when
washing garments stained with solvents as they are flammable. DO NOT put them in your dryer).
Do not use pre-treatment sprays or liquids on or near your autowasher as they can damage your
machine’s control panel.
Use of dyes in your autowasher may cause staining of the plastic components. The dye will not
damage the machine but we suggest you thoroughly clean your autowasher afterwards. We do
not recommend the use of dye strippers in your autowasher.
Smart Drive® Sounds and Beeps
Your Smart Drive® will make sounds that you will not have heard from other autowashers.
During drain you will hear the pump in your machine turn off and on quickly about every 10
seconds. This is part of your Smart Drive® automatic lint removal system.
While draining your machine may give several low thuds. Your machine is checking that the
water has drained before spinning.
Your Smart Drive® will beep at the end of the cycle and if you have used Spin Hold or Soak.
If your machine is beeping continuously or giving a musical series of beeps refer to page 33.
Automatic Lint System
Your Smart Drive® has a self cleaning lint system. It automatically separates the lint from the
wash water, trapping the lint between the inner and outer bowls and flushes it out at the end of
the wash.
Water Consumption – Litres Per Cycle
Litres
per Fill
Eco
Option
Spray &
Deep Rinse
1 Deep
Rinse
2 Deep
Rinses
Water Saver
Model
(Excellence Models)
GW712
GW612
GW512
MW612
MW512
90 L
75 L
65 L
75 L
65 L
150 L
130 L
110 L
–
105 L
90 L
175 L
150 L
130 L
150 L
130 L
165 L
140 L
120 L
140 L
120 L
215 L
190 L
160 L
190 L
160 L
76.5 L
90 L
–
76.5 L
(Please note these are approximate figures for High water levels.)
30
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Saving Water
Full loads are more efficient than part loads.
Use the Water Saver or Eco option. (Refer to page 16).
Adjust the rinse option on Regular, Heavy Duty and Wool cycles
to one deep rinse. (Refer to page 26).
Adjust Auto Water Level to fill with less water. (Refer to page 27).
Recycling the Wash Water
Models Only
Your Smart Drive® also offers several ways of reusing the wash and rinse water.
1
2
3
4
5
Select SOAK on the first wash cycle.
Remove the clothes at the end of the wash phase and add the second load to the wash water.
Select the wash cycle for the second load. You may need to add extra detergent.
Remove the second load at the end of the cycle.
Replace the first load, select rinse and complete the cycle.
Recycling the Water From Deep Rinse
1
Select SPIN HOLD on the first wash cycle. (You cannot use the Water Saver or Eco option when
recycling the water from deep rinse).
2
3
4
5
Remove the clothes at the end of the rinse and add the second load to the rinse water.
Select the wash cycle for the second load.
Remove the second load at the end of the cycle.
Replace the first load and spin dry.
31
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Saving Water
Manual Suds Save With Syphon Back
If you have a large tub near your washing machine and a separate drain outlet you can set up
another method of reusing the water.
(The tub should hold a minimum of 100 litres or have an overflow).
Select SOAK on the first wash cycle.
1
2
3
At the end of the wash phase place the drain hose in the tub.
Cancel SOAK (press ADVANCE button). The suds water
will be pumped into the tub. Do not leave your machine
until pump out is completed.
4
5
6
7
Once your tub is filled return the drain hose to the
drain. This must be done before the machine starts
spinning.
Allow the machine to complete the rest of the cycle.
Remove the first wash load and place the second load in
the machine.
To syphon back the suds place the end of the drain hose
Note: You will only be able to syphon
in the tub, ensure that the end is near the bottom of the
back into the machine until the water
level is equal to that in the tub.
tub.
Advance to SPIN and allow the machine to pump for a
few seconds to clear air from the drain hose, then press
POWER to turn the machine off.
8
9
The suds water will syphon back into the machine. It will
take several minutes to syphon back the water.
RETURN HOSE TO DRAIN.
10 Select second wash cycle.
The above method can also be used to recycle the water from a deep rinse. Select SPIN HOLD
in place of SOAK.
Note:
For any of the above methods, manually select the water level for the second wash load. Auto
Water Level may fill to a level too high for the clothes load if there is already water in the wash
bowl.
32
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If Your Smart Drive® Beeps for Help
Your Smart Drive® is capable of diagnosing its own troubles. If your Smart Drive® gives a musical
series of beeps every 5 seconds it is telling you that it has a problem which YOU can solve using
the checklist below.
* The beeps are the same sound your autowasher makes when you turn it on at the wall.
Musical Series of Beeps* Every 5 Seconds and... Possible Solutions
HOT water temperature light is flashing.
Hot water supply is not hot enough to maintain the wash temperature you have selected. Select a
lower wash temperature.
Inlet hose screens may be blocked.
There may be a kink in the hose (Refer to page 5).
Hot tap has not been turned on.
Inlet hoses connected to the wrong taps.
COLD water temperature light is flashing.
Cold tap has not been turned on.
Inlet hose screens may be blocked.
There may be a kink in the hose. (Refer to page 5).
Inlet hoses connected to the wrong taps.
Cold water temperature exceeds recommended limits. (See Installation Instructions page 6).
The flow rate of the supply water is too slow.
HOT and COLD water temperature lights are flashing.
The taps have not been turned on.
Inlet hose screens may be blocked.
The hoses may be kinked. (Refer to page 5).
The drain hose is too low or the drain hose is pushed into the standpipe too far and the water is
siphoning out of the machine. (See Installations Instructions page 4).
The flow rate of the supply water is too slow.
HIGH water level light is flashing.
The machine is overloaded and can not agitate. Ensure the machine is stationary. Remove items
until the remaining ones can move freely.
Select a higher water level.
The first RINSE light or SPIN light is flashing.
The machine has a suds build-up. (Too much detergent may have been used for the amount of soil
in the load.) Wait for suds to dissolve (about 20min). Rinse clothes using a deep rinse.
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If Your Smart Drive® Beeps for Help
LIDLOCK light is flashing.
Make sure the lid is closed.
Press START/PAUSE (refer to page 12).
If the symptom persists call your Fisher & Paykel Dealer or Authorised Service Centre.
First RINSE or SPIN light is flashing as well as the Spin Speed light.
Wash load is out of balance. Ensure the machine is stationary. Manually redistribute the load.
Check the machine is level (refer to page 5).
Single Beep Every Second and... Possible Solutions
Some lights are on but the pattern of lights is unfamiliar.
1
2
3
4
5
6
Turn your machine off at the wall,
Wait for 60 seconds and turn it back on.
Check the machine is level (Refer to Page 5).
Remove load and retry.
Put through a Deep Rinse and Spin.
If the fault re-occurs repeat Step 1.
If the machine still will not work call your Fisher & Paykel Dealer or Authorised Service Agent
to arrange service (refer to page 37).
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Operating Problems
Pressing POWER does not turn the machine on.
Is the power switched on at the wall?
Switch the power off at the wall and wait 60 seconds before turning the power on again.
Could your household power supply be at fault? Try plugging in another electrical appliance.
Pressing START/PAUSE does not start the fill.
Are both hot and cold taps turned on?
Are the inlet hose filters blocked?
Is Delay Start on?
Filling continuously.
Check that the machine is not syphoning (refer to page 4 in the Installation Instructions).
Not spinning properly.
Is the load out of balance? (refer pages 15,18 & 28).
Check the machine is level and does not rock (refer page 5).
It may have suds build-up (refer to rinse light or spin light flashing, page 33).
Spin speed sounds slower than it should.
The clothes are unevenly distributed in the bowl, your Smart Drive® has compensated by lowering
the spin speed.
Machine is continually going out of balance.
Check the machine is level and does not rock (refer to page 5).
Too much water for load (refer to page 15).
Too much or too little water when filling on Auto water level.
It still may be in the Auto fill mode water (refer to page 15).
Some loads do not suit Auto Water Level eg pillows, bedding, large bulky garments. Manually
select the water level.
Auto fill needs adjusting (refer to pages 24,25 & 27).
Noises.
Banging – load is out of balance (refer pages 15, 18 & 28).
Other noises – refer page 30.
Small puddle of water coming from under the machine.
The water level is too high for the amount of clothes. This has caused excessive splashing. Use a
lower water level. (Refer to page 15).
Large bulky, garments (eg pillows, duvets) can cause splashing. Wash on Delicate cycle (refer to
page 18).
If the problem persists contact your Fisher & Paykel Dealer or Authorised Service Centre
(refer to page 37).
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Wash Problems
Listed below are possible causes and solutions to some common wash problems.
Creasing.
Overloading the washer or dryer.
Choose a Permanent Press or Delicate cycle as these cycles have been designed to minimise creasing.
Try selecting a slower spin speed.
Do not leave wet clothes to sit in the washer or laundry basket.
Poor Soil Removal.
Warm wash water is too cold (Pride model only). Refer to changing Pre-set options page 26.
Not enough detergent for load size or amount of soil.
White clothes are better washed separately. Separate light and heavily soiled items, as clothes can
pick up soil from dirty wash water.
Cold water wash is too cold. (Refer Controlled Cold page 27, Excellence models only).
Select the wash temperature according to soil type. For example, blood and mud are better washed
in cold water, while oily soils wash better in warmer water.
Overloading the washer.
Loads made up of articles of varying sizes will wash better (eg full loads of sheets may not wash as well).
Hard water requires more detergent than soft water.
Linting.
Wash lint givers eg towels, flannelette sheets, separately from lint collectors eg synthetic fabrics.
Overloading the washer.
Not enough detergent to hold the lint in suspension.
Overdrying in a dryer can cause a build-up of static electricity in synthetic fabrics and cause them
to attract lint.
Residue Detergent.
Overloading the washer.
Try using less detergent.
Some detergents need to be pre-dissolved, check the detergent instructions.
Cold ambient temperatures and cold washes or short agitation times may not let the detergent
dissolve properly. Try pre-dissolving the detergent.
Black or Grey Marks on Clothes.
A buildup caused by the interaction of fabric softener and detergent can flake off and mark clothes.
(Refer to Scrud page 23).
Insufficient detergent, for the amount of soil on the clothes, can result in grey marks on clothes.
(Refer to Detergent page 22).
Dye Transfer.
Wash and dry non-colourfast clothes separately.
Non colourfast clothes left sitting in a washer or laundry basket can transfer dye to other clothes.
Tangling.
Washing with too much water (ie underloading) can cause the clothes to tangle around one another.
Do not load the washer by wrapping clothes around the agitator.
36
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Customer care
Check the things you can do yourself. Refer to your
User Guide and check:
1
2
your appliance is correctly installed
you are familiar with its normal operation
If after checking these points you still need assistance please refer to the following:
In New Zealand If You Need Assistance...*
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we
can be of any further help, please contact our Customer Care Centre,
Toll Free: 0800 FP CARE or 0800 37 2273 Fax: (09) 273 0656
Email: [email protected]
Postal address: P. O. Box 58732, Greenmount, Auckland
If you need service...*
Fisher & Paykel has a network of independent Fisher & Paykel Authorised Service Centres whose
fully trained technicians can carry out any service necessary on your appliance. Your dealer or
our Customer Care Centre can recommend an Authorised Service Centre in your area.
In Australia If You Need Assistance...*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.
Toll Free: 1300 650 590
Fax: (07) 3826 9298
Email: [email protected]
Postal Address: PO Box 798, Cleveland QLD 4163
If you need service...*
Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel Authorised Service
Centres whose fully trained technicians can carry out any service necessary on your appliance.
Our Customer Care Centre can recommend an Authorised Service Centre in your area.
*If you call or write, please provide: name, address, model number, serial number, date of
purchase and a description of the problem. This information is needed in order to better
respond to your request for assistance.
Product details can be found on the top left hand side of the console or back panel of the
washer cabinet.
Product Details
Fisher & Paykel Ltd
Model/Serial No.
Date of Purchase
Dealer
Purchaser
Suburb
Town
Country
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Manufacturers Warranty
Fisher & Paykel Undertakes To
Repair or, at its option, replace without cost to the owner either for material or labour any part
of the Product, the serial number of which appears on the back of the product, which is found
to be defective within TWO YEARS of the date of purchase.
This Warranty Does Not Cover
A. Service calls which are not related to any defect in the Product. The cost of a service call will
be charged if the problem is not found to be a Product fault.
For Example:
1. Correcting the installation, eg removal of transit packer, levelling the machine, adjustment
of the drain to correct syphoning, noises, crossed, kinked or leaking inlet hose connections,
turning on water or power supplies.
2. Noise or vibration that is considered normal, eg spin sounds, user warning beeps.
3. Water on the floor due to incorrect loading or excessive suds.
4. Provide instruction on use of the product or change the set-up of the product, eg set up
Controlled Cold, instruction on correct use of detergents and fabric softeners.
5. Blocked pumps, removal of foreign objects/substances from the machine, including the
pump and inlet hose filters, eg bra wires, bread tags, nails, grit, scrud etc.
6. Replace fuses in or correct house wiring or correct house plumbing, eg unblock drains.
7. Correct corrosion or discolouration due to chemical attack.
8. Correct damage caused by pests, eg rats, cockroaches etc.
B
C
Defects caused by factors other than:
1. Normal domestic use or
2. Use in accordance with the Product’s User Guide.
Defects to the Product caused by accident, neglect, misuse or ‘Act of God’.
D
E
Correction of unauthorised repairs.
Normal recommended maintenance as set out in the Product’s User Guide.
Service under this warranty must be provided by Fisher & Paykel. Such service shall be
provided during normal business hours. This warranty certificate should be shown when
making any claim.
Note:
This warranty is an extra benefit and does not affect your legal rights.
Fisher & Paykel Appliances LTD
This warranty applies only to product purchased in New Zealand and Australia.
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Copyright Reserved © Fisher & Paykel 2006.
The product specifications in this booklet apply to
the specific products and models described at the
date of issue. Under our policy of continuous product
improvement, these specifications may change at any
time. You should therefore check with your Customer
Care Centre to ensure this booklet correctly describes
the product currently available.
NZ AU PAC
Clothes Washer Installation Instructions
and User Guide
Published: 03/2006
Part No. 420983
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