Fisher Paykel Refrigerator E372B User Manual
ActiveSmart™ refrigerator  
Installation instructions  
and User guide  
Ice & Water and Non-Ice & Water  
E372B, E402B, E406B, E442B,  
E522B, RF522W, RF522A,  
RF610A & RF540A models  
NZ AU GB IE EU AE HK SG  
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1
Contents  
Introduction  
Safety and warnings  
2
3
Installation instructions  
Moving or storing your appliance  
7
21  
Door conversion  
22  
22  
Soft closing refrigerator door feature  
ActiveSmart™ operating instructions  
All about the external display (Ice & Water models only)  
Using your water dispenser (Ice & Water models only)  
Water filter (Ice & Water models only)  
Using your ice maker (Ice & Water models only)  
ActiveSmart™ special features (all models)  
Cleaning and caring for your refrigerator  
Storing food in your refrigerator  
Storing food in your freezer  
ActiveSmart™ user warnings and sounds  
Troubleshooting  
Manufacturer’s Warranty  
Customer Care  
23  
27  
28  
29  
31  
33  
36  
40  
42  
44  
45  
49  
51  
European directive 2002/96/EC on Waste Electrical and  
Electronic Equipment (WEEE)  
Filter performance data sheet  
53  
54  
Important!  
SAVE THESE INSTRUCTIONS  
The models shown in this User Guide may not be available in all markets and are subject to change at any time.  
For current details about model and specification availability in your country, please visit our local website listed  
on the back cover or contact your local Fisher & Paykel dealer. Note that the word “refrigerator”, throughout this  
User Guide, refers to combination refrigerator/freezer products.  
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2
Introduction  
Thank you for buying a Fisher & Paykel ActiveSmart™ refrigerator.  
At Fisher & Paykel we are very proud of this refrigerator. This refrigerator combines size and  
storage space with the latest features and functions.  
Thousands of hours of food care research and 75 years of refrigeration experience has been  
programmed into your refrigerator to give you the best possible performance.  
We hope you enjoy your new refrigerator.  
Refrigerator French door  
and freezer drawer  
Refrigerator door  
and freezer drawer  
Refrigerator door  
and freezer door  
Note: non Ice & Water models do not have an external water dispenser.  
Fig.1 ActiveSmart™ refrigerators  
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3
Safety and warnings  
WARNING!  
Electric Shock Hazard  
Read and follow the SAFETY AND WARNINGS outlined  
in this User Guide before operating this appliance.  
Failure to do so can result in death, electric shock, fire or  
injury to persons.  
Use this appliance only for its intended purpose as described in  
this User Guide.  
Important safety precautions  
Warning  
When using this appliance always exercise basic safety precautions  
including the following:  
Danger  
■■  
This appliance is not intended for use by persons (including  
children) with reduced physical, sensory  
or mental capabilities, or lack of experience and knowledge, unless  
they have been given supervision or instruction concerning use of  
the appliance by a person responsible for their safety.  
Young children should be supervised to ensure they do not play  
with the appliance.  
The manufacturer’s installation instructions for product and  
cabinetry ventilation must be followed when installing the  
appliance.  
Keep ventilation openings, in the appliance enclosure or in the  
built-in structure, clear of obstruction.  
Do not use mechanical devices or other means to accelerate the  
defrosting process.  
■■  
■■  
■■  
■■  
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4
Safety and warnings  
■■  
■■  
Do not damage the refrigerant circuit.  
In case of damage to the refrigerant circuit, ventilate the area  
by opening all windows. Do not operate electrical equipment or  
any other equipment that may produce arcs, sparks or flames  
in the area. Contact your Fisher & Paykel Authorised Repairer  
immediately to arrange for the appliance to be repaired.  
This refrigerator may contain the flammable  
refrigerant isobutane.  
(
).  
R600a  
■■  
It is hazardous for anyone other than an authorised service  
person to service this appliance. In Queensland the authorised  
service person must hold a gas work licence or authorisation for  
hydrocarbon refrigerants to carry our service or repairs which  
involve removal of covers.  
Disposal  
■■  
Extreme care must be taken when disposing your old appliance to  
avoid hazards:  
– The refrigerant gas must be safely removed  
– The doors should be removed and the shelves left in place so  
that children may not easily climb inside.  
■■  
Your Fisher & Paykel Authorised Repairer will be able to give advice  
on environmentally friendly methods of disposing of your old  
refrigerator or freezer.  
Cleaning  
■■  
Many commercially available cleaning products contain solvents  
which may attack plastic components of your refrigerator and  
cause them to crack. Please refer to the cleaning care section of this  
booklet for further advice.  
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5
Safety and warnings  
Electrical  
■■  
This appliance must be installed in accordance with the installation  
instructions before use.  
■■  
■■  
■■  
Never unplug your refrigerator by pulling on the power cord.  
Always grip the plug firmly and pull straight out from the outlet.  
Do not plug in any other appliance at the same power point as your  
refrigerator or use extension cords or double adapters.  
Repair or replace immediately all electric service cords that have  
become frayed or otherwise damaged. Do not use a cord that  
shows cracks or abrasion along its length or at either the plug or  
appliance end.  
If the power supply cord is damaged, it must only be replaced by  
your Fisher & Paykel Authorised Repairer because special purpose  
tools are required.  
When moving your appliance away from the wall, be careful not to  
roll over or damage the power cord.  
■■  
■■  
■■  
■■  
Do not use electrical appliances inside the food storage  
compartments of the appliance.  
Important!  
Your refrigerator is designed to operate for many years without  
the need for service checks. However, if your refrigerator is  
malfunctioning, have it attended to by your Fisher & Paykel  
Authorised Repairer as soon as possible. All electrical repairs must  
be carried out by an adequately trained service technician or  
qualified electrician.  
Storing food and drinks  
■■  
■■  
DO NOT store explosive substances such as aerosol cans with a  
flammable propellant in this appliance.  
Never store volatile or flammable materials in your refrigerator as  
they may explode.  
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6
Safety and warnings  
■■  
Never freeze liquids in glass containers. Liquid expands during  
freezing, which may cause the container to explode.  
■■  
■■  
Never freeze carbonated drinks. They may explode.  
Do not consume food if it is too cold. Food removed from the  
freezer compartment may be cold enough to cause damage when  
brought into contact with bare skin, eg frozen ice cubes.  
Power failure – food safety  
■■  
Do not refreeze frozen foods that have thawed completely. Follow  
the recommendations below if you discover food in your freezer  
has thawed:  
1) Ice crystals still visible – food may be refrozen but should be  
stored for a shorter period than recommended.  
2) Thawed but refrigerator cold – refreezing generally not  
recommended. Fruits and some cooked food can be refrozen but  
use as soon as possible. Meat, fish, poultry – use immediately or  
cook then refreeze. Vegetables – discard as they usually go limp  
and soggy.  
3) Thawed and warmer than 5°C (41°F) – discard all food.  
Do not refreeze frozen foods that have thawed completely. The  
food may be dangerous to eat.  
■■  
SAVE THESE INSTRUCTIONS  
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7
Installation instructions  
Please follow the installation steps below to ensure your appliance operates correctly.  
1. Power  
■■  
■■  
The appliance must be installed so the plug is accessible.  
To ensure that the appliance is not accidentally switched off, connect your refrigerator to its  
own power point. Do not plug in any other appliance at this power point or use extension cords  
and double adaptors, as the combined weight of both power cords can pull the double adaptor  
from a wall outlet socket.  
For power requirements, refer to the information on the serial plate located at the front bottom  
right-hand side of the refrigerator when the door is open.  
■■  
■■  
It is essential that the appliance is properly grounded (earthed).  
2. Location  
■■  
Your refrigerator should not be located in direct sunlight or next to any heat generating  
appliance such as a cooktop, oven or dishwasher.  
3. Ice & Water (Ice & Water models only)  
■■  
■■  
Your Ice & Water refrigerator must be installed by an authorised plumber or Fisher & Paykel  
Authorised Repairer as incorrect plumbing can lead to water leaks.  
Fisher & Paykel Appliances does not accept responsibility for damage (including water damage)  
caused by faulty installation or plumbing.  
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8
Installation instructions  
4. Ventilation and installation – Freezer door models  
(E372B, E402B, E406B, E442B, E522B) (Ice & Water and non Ice & Water)  
For all products with a freezer ‘door’ refer to page 8 – 9 for installation instructions. For all  
products with a freezer ‘drawer’ (RF522W, RF522A and RF610) refer to pages 10 – 11 for  
installation instructions.  
■■  
■■  
To ensure adequate ventilation for your refrigerator or vertical freezer, see recommended  
cabinetry dimensions below.  
If integrating your refrigerator, please follow installation instructions provided with the  
integration kits.  
Q
Q
Flush with refrigerator chassis – full door rotation  
E
R
P
M
M
F
S
D A  
B
C
P
Flush with refrigerator door – full door rotation  
Flush with refrigerator door – 90° door rotation  
J
G
P
M
O
P
M
N
K/L  
H/I  
T
Note: these drawings and dimensions are also true for Ice & Water models.  
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9
Installation instructions  
Product dimensions (mm)  
E372B  
n/a  
E402B  
1715  
E406B  
n/a  
E442B  
1715  
E522B  
1715  
A
A
overall height of flat door product  
overall height of curved door product  
1595  
1695  
1595  
1695  
1695  
overall height of curved door  
with ice & water product  
A
B
C
n/a  
635  
n/a  
n/a  
635  
695  
n/a  
680  
n/a  
n/a  
680  
695  
1705  
790  
overall width of product  
overall depth of flat door product  
(excludes handle, includes evaporator)  
695  
overall depth of curved door product  
(excludes handle, includes evaporator)  
C
715  
715  
715  
715  
715  
Cabinetry dimensions (mm) (including minimum clearances)  
D
inside height of cavity  
1645  
1735  
1645  
1735  
1735  
Flush with refrigerator chassis – full door rotation  
E
F
inside width  
inside depth  
675  
620  
675  
620  
720  
620  
720  
620  
830  
620  
Flush with refrigerator door – full door rotation  
G
H
I
inside width  
790  
680  
n/a  
790  
680  
695  
835  
680  
n/a  
835  
680  
695  
945  
680  
695  
inside depth flush to curved door  
inside depth flush to flat door  
Flush with refrigerator door – 90° door rotation  
(for full drawer/shelf access, the doors need to be open past 90°)  
J
inside width  
745  
680  
n/a  
745  
680  
695  
790  
680  
n/a  
790  
680  
695  
900  
680  
695  
K
L
inside depth flush to curved door  
inside depth flush to flat door  
Minimum clearances  
M
side clearance  
20  
20  
20  
20  
20  
side clearance – hinge side  
flush with door – full rotation  
N
135  
135  
135  
135  
135  
side clearance – hinge side  
flush with door – 90° rotation  
O
90  
90  
90  
90  
90  
P
Q
R
rear clearance (incl. evaporator tray)  
30  
50  
50  
30  
50  
50  
30  
50  
50  
30  
50  
50  
30  
50  
50  
vent – around top of cupboard (optional)  
top clearance – above refrigerator cabinet  
door clearance – hinge side  
flush with chassis – full rotation  
S
T
520  
405  
520  
405  
555  
440  
555  
440  
645  
530  
door clearance – hinge side  
flush with door – full rotation  
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10  
Installation instructions  
5. Ventilation and installation – Freezer drawer models  
(RF522W, RF522A, RF610A/RF540A) (Ice & Water and non Ice & Water)  
RF522W  
RF522A/RF610A/RF540A  
Q
Q
Q
R
Q
R
D A  
DA  
B
C
P
B
C
P
Flush with refrigerator chassis – full door rotation  
Flush with refrigerator chassis – full door rotation  
E
E
P
M
M
P
M
M
F
F
S
S
Flush with refrigerator door – full door rotation  
Flush with refrigerator door – full door rotation  
G
G
P
M
N
P
N
N
H/I  
H/I  
T
T
Flush with refrigerator door – 90° door rotation  
Flush with refrigerator door – 90° door rotation  
J
J
P
M
O
P
N
O
K/L  
K/L  
Note: these drawings and dimensions are also true for Ice & Water models.  
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11  
Installation instructions  
To ensure adequate ventilation for your refrigerator see recommended cabinetry dimensions below.  
RF610/  
RF540A  
Product dimensions (mm)  
RF522W  
1715  
RF522A  
1715  
A
B
overall height of product  
overall width of product  
1790  
790  
790  
900  
overall depth of product (excludes handle, includes  
evaporator)  
C
695  
695  
695  
Cabinetry dimensions (mm) (including minimum air clearances)  
D
inside height of cavity  
Flush with refrigerator chassis – full door rotation  
1735  
1735  
1810  
E
F
inside width  
inside depth  
830  
620  
830  
620  
940  
620  
Flush with refrigerator door – full door rotation  
G
H
I
inside width  
945  
–
1060  
–
1170  
–
inside depth flush to curved door  
inside depth flush to flat door  
695  
695  
695  
Flush with refrigerator door – 90° door rotation  
(for full drawer/shelf access, the doors need to be open past 90°)  
J
inside width  
900  
–
1015  
–
1125  
–
K
L
inside depth flush to curved door  
inside depth flush to flat door  
695  
695  
695  
Minimum clearances  
M
N
O
P
side clearance  
20  
135  
90  
20  
135  
90  
20  
135  
90  
side clearance – hinge side flush with door – full rotation  
side clearance – hinge side flush with door – 90° rotation  
rear clearance (incl. evaporator tray)  
30  
30  
30  
Q
R
vent – around top of cupboard (optional)  
50  
50  
50  
top clearance – above refrigerator cabinet  
door clearance – hinge side flush with chassis – full rotation  
door clearance – hinge side flush with door – full rotation  
50  
50  
50  
S
645  
530  
325  
210  
365  
250  
T
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12  
Installation instructions  
6. Connecting water (Ice & Water models only)  
If your product is an Ice & Water model you must follow steps on pages 12 – 17.  
Contents of filter kit  
1
2
3
4
5
6
7
4 m (13 ft) white 6 mm (¼”) tubing  
1 x 200 mm (8”) blue tubing  
1 x pressure reducing valve (PRV)  
1 x double sided foam  
2 x locking keys  
1 x water filter cartridge and head  
1 x tap connection – 15 mm (½”) BSP  
1
2
3
4
5
6
7
Fig.2 Water connection kit  
Important!  
■■  
The water connection to your Ice & Water refrigerator must be installed by an authorised plumber  
or Fisher & Paykel Authorised Repairer.  
The water connection instructions below are intended only for the professional installer.  
It is imperative the pressure reducing valve (PRV) is fitted upstream of the filter. If the PRV is not  
fitted to the connection line, the Ice & Water features may not function in some circumstances.  
The new tubings supplied with the refrigerator are to be used. Old tubings should not be used.  
■■  
■■  
■■  
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13  
Installation instructions  
Important!  
■■  
■■  
■■  
■■  
■■  
■■  
DO NOT use with water that is microbiologically unsafe or of unknown quality.  
WARNING – connect to potable water supply only.  
DO NOT install on line pressure above 827 kPa (119 psi) or below 150 kPa (22 psi).  
DO NOT use on hot water supply (25°C (77°F) max).  
DO NOT cut any length of tube shorter than 200 mm (8”).  
DO NOT install near electrical wires or water pipes that will be in the path of drilling when  
selecting the location of the filter system.  
■■  
■■  
■■  
DO NOT mount the filter in such a position that it will be struck by other items, such as  
wastebaskets, etc.  
DO NOT install the filter or any water tubing in direct sunlight as prolonged exposure to light can  
weaken plastic components.  
DO NOT install the filter in a location that is susceptible to freezing temperatures as damage to  
the filter housing could occur.  
DO NOT screw the filter to the refrigerator.  
DO NOT install the filter or any water tubing in high temperature areas eg in a ceiling cavity.  
AVOID contamination of pipes during installation.  
DO NOT use copper tubing. The plastic tubing supplied should always be used.  
DO NOT continuously dispense water for a period longer than 2 minutes.  
■■  
■■  
■■  
■■  
■■  
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14  
Installation instructions  
Installation instructions:  
1
2
Ensure the refrigerator is not plugged into a power supply.  
Locate isolation tap for water connection – cold water feed  
only (dishwasher or sink mixer taps). Tee and tap fitting not  
supplied.  
3
Connect the 200 mm (8”) blue tubing to the outlet of the  
PRV (blue collet) and the inlet connection of the water filter  
cartridge as shown in Diagram 1. Gently pull on both ends  
to ensure it is locked.  
Diagram 1  
Fig.3 PRV connection  
4
5
Connect the white 6 mm (¼”) tubing to the outlet of the  
water filter cartridge as shown in Diagram 2. Gently pull to  
ensure it is locked.  
Measure the required length of tubing to run from the PRV  
to the water connection point (no less than 250 mm (10”)).  
Cut the tubing making sure the ends are square and clean.  
Connect the tubing to the tap connection and the base  
of the PRV (white collet) and then to the tap as shown  
in Diagram 3. Take care not to over-tighten the tap  
connection. Please note that the tap connection supplied  
should fit most installation situations.  
6
7
Diagram 2  
Fig.4 Waterline connection  
8
9
Connect one locking key to each side of the water filter  
cartridge in between the cartridge and the locking collet  
as shown in Diagram 4.  
To flush the water filter of any trapped air, harmless  
carbon fines and to also check for leaks, aim the end of  
the tubing into a bucket, turn isolating tap on and run at  
least 10 L (10 qt) of water through. Once complete, turn  
isolating tap off.  
10 Locate desired position for water filter noting carefully  
the following points:  
■■  
It is recommended to fit the water filter in a vertical  
orientation with the water filter head at the top. This  
will minimise water leakage when replacing cartridge.  
Ensure the filter is in a convenient location to access  
Diagram 3  
Fig.5 Tap connection  
■■  
every 6 months for replacement. We suggest that  
this location is beside the water filter supply tap in a  
cupboard beside the refrigerator.  
■■  
A minimum clearance of 64 mm (2 ½”) from the  
bottom of the filter cartridge is required to perform  
cartridge removal.  
Do not screw the water filter to the refrigerator.  
■■  
Diagram 4  
Fig.6 Locking key  
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15  
Installation instructions  
11 Attach double sided foam to the back of the water filter head as shown in  
Diagram 5. Write the date to be replaced on the filter (date installed + 6 months).  
Remove double sided foam backing and attach filter to the desired position as  
located in step 10 (refer to previous page).  
12 Run the 6 mm (¼”) tubing to the back of the refrigerator ensuring there is  
enough tubing to pull the refrigerator out for service.  
13 Connect tubing into the water (solenoid) valve located on the right hand side of  
the unit (compressor) compartment as shown in Diagram 7. Beware of hot pipes.  
14 Pull gently on tubing to ensure it is locked in as shown in Diagram 8.  
15 The completed installation should look like Diagram 9 on page 16.  
Diagram 5  
Fig.7 Double sided  
foam attachment  
Diagram 7  
Diagram 8  
Fig.8 Waterline connection  
to refrigerator  
Diagram 6  
16 Turn isolating tap on and check that all connections are dry and free of drips.  
17 Coil water line tubing behind the refrigerator. Push the refrigerator into place being careful not  
to kink or squash the water line running into the water (solenoid) valve.  
18 Read and follow pages 16 and 17 before using your ice and water system.  
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16  
Installation instructions  
Important!  
■■  
■■  
All connections must be checked for leaks.  
Ensure white 6 mm (¼”) tubing is routed away from sharp objects, sharp corners (beware of  
kinking tube as this will stop water flow), clear of the refrigerator unit compartment and not in a  
location where it can be squashed.  
Ensure all push-fit connections are firmly pushed into place. The tube should be pushed in 16 mm  
(5/8”) before reaching the stop.  
If tubing is removed at any point, re-cut the end and re-insert. Tubing must be fully inserted to  
avoid leaks.  
To remove tube from connection points, turn off the isolating tap, push in the collet and gently  
pull tubing at the same time.  
■■  
■■  
■■  
Diagram 9  
Fig.9 Connection to water supply  
The water filtration system is tested and certified by NSF International against NSF/ANSI  
Standard 53 for the reduction of Asbestos, Atrazine, Benzene, Cyst, Carbofuran, Lead, Lindane,  
Mercury, P-Dichlorobenzene, Toxaphene & Turbidity; against Standard NSF/ANSI 42 for the  
reduction of Chlorine Taste and Odour and Nominal Particulate Class I to a capacity of 2,838  
Litres (750 gallons).  
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17  
Installation instructions  
Before you start using your Ice & Water refrigerator  
■■  
Check your refrigerator is switched on and has cooled for at least 2 hours before use (refer to  
page 23 – The temperature of your refrigerator and freezer).  
Check that the isolation tap has been connected and turned on.  
The first time you use your water dispenser, there will be a 1 – 2 minute delay while the tank  
fills until water is dispensed. Run through and discard the first 3 litres (3 qt) of water, stopping  
intermittently to remove trapped air in the system. Failure to do this will result in excessive  
dripping from your dispenser.  
■■  
■■  
■■  
■■  
Turn the ice maker on by pressing the  
button (refer to pg 31). The light above the  
button  
will be illuminated when the ice maker is on.  
Press and hold the  
,
and  
buttons together for 4 seconds and then close the  
refrigerator compartment door to force an ice maker cycle. The ice tray will flip twice. Repeat  
to force another ice maker cycle. The ice tray will flip twice and spill water into the ice bin.  
Empty the water, dry and replace the bin. Note that the ice tray will not flip until the refrigerator  
compartment door is closed.  
■■  
Please discard the first 3 harvests of ice (8 cubes per harvest).  
You are now ready to enjoy ice and water from your ActiveSmart™ refrigerator.  
Fig.10 Water dispenser  
Please note that once installation is complete a few drips may appear out of the dispenser over  
the next few days as the remaining trapped air is cleared.  
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18  
Installation instructions  
7. Installation (all models)  
Your Fisher & Paykel ActiveSmart™ refrigerator  
is fitted with front and rear rollers, designed  
for moving the product in the forwards and  
backwards direction.  
Raise the front of  
the refrigerator  
Avoid moving the product in a sideways direction  
as this may damage the rollers or the floor  
covering/surface.  
Lower the front  
of the refrigerator  
Fig.11 Refrigerator feet  
A
B
Your refrigerator will arrive with the front feet  
wound up making moving the product into its  
final location a simple task.  
Roll the refrigerator into its final position making  
sure there is the correct air gap between the product  
and surrounding cabinetry. See minimum clearance in  
cabinetry dimensions table (refer to page 8).  
C
Adjust the front feet down until the refrigerator is leaning  
backward with the front approximately 10 mm (½”) higher  
than the back. This will ensure a good door closing action.  
(Refer to Fig.11).  
(Non French door models only)  
D
■■  
Aligning your refrigerator with cabinetry.  
Align the sides of the refrigerator with the cabinetry by  
adjusting the hinge side front foot.  
Adjust the handle side foot until it touches the floor and  
takes a small amount of weight.  
Once the refrigerator is in place and aligned with  
cupboards/alcove gently push on the front top and check  
if the product is rocking or stable.  
■■  
■■  
Fig.12 Uneven door alignment  
8. Levelling of refrigerator doors  
(French door models only)  
■■  
■■  
For uneven surfaces, front feet can be used to align the  
2 doors.  
If left hand door is too low, then unscrew the left hand  
foot to lift up the cabinet until the two doors top edges  
are aligned.  
■■  
If right hand door is too low, then adjust the right hand  
foot in the same way (refer to figures 12 and 13).  
Fig.13 Even door alignment  
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19  
Installation instructions  
9. What to do if your product is unstable  
A
Gently push the refrigerator back until the rear rollers  
contact the floor.  
Measure the gap under the front foot, which has come  
off the floor.  
Obtain some solid packing material (hardwood,  
plastic, etc) which fits firmly into the gap under the foot.  
Example only  
■■  
■■  
Note: do not use metallic materials that may corrode,  
stain and/or damage floor coverings.  
B
Wind both front feet up and roll the product out  
of position.  
Place the packing material in the location diagonally  
opposite the front roller that lifts off the floor.  
Make sure the packing material stays in place when the  
product is pushed back into position.  
Ideally, the packing material is large enough to rest  
against the back wall so as to prevent it from moving  
when the cabinet is pushed into position.  
Unlevel floor  
This foot lifts off the floor when  
top front is gently pushed back  
■■  
■■  
■■  
Fig 14. Unstable refrigerator  
Packing material goes under rear roller  
diagonally opposite front foot that lifts  
Wall behind refrigerator  
Fig.15 Stabilising your refrigerator  
For example: if this foot lifts off  
the floor when pushing gently on  
the top front of the refrigerator  
C
Roll the refrigerator back into position and adjust front feet as per step 7C. (Check alignment  
and door closing action are satisfactory).  
Make small adjustments to front feet where necessary.  
■■  
■■  
Check that the product is stable (all 4 feet are on the floor). If not, repeat 9A and 9B  
.
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20  
Installation instructions  
Before placing food in the fresh food or freezer compartments  
■■  
■■  
■■  
■■  
Remove all internal packaging. Ensure that all transit clips are removed from the refrigerator.  
These are small rubber stoppers located at the back of the shelves.  
Clean the inside of the appliance with a mix of warm water and a small amount of liquid  
detergent, and a soft cloth to remove manufacturing and transportation dust.  
Allow the refrigerator and freezer to run empty for 2 – 3 hours to allow each compartment to  
cool to the appropriate temperature.  
The appliance may have an odour on its initial operation, but this will go when the refrigerator  
and freezer have cooled sufficiently.  
Energy efficiency  
For the most energy efficient use of your appliance:  
Ensure your refrigerator has adequate ventilation as recommended in the installation  
instructions.  
Do not cover your appliance with any material that will prevent air from flowing around the  
cabinet sides.  
■■  
■■  
■■  
■■  
■■  
■■  
■■  
■■  
Allow good clearances in front of air ducts within the cabinet for maximum cold air distribution.  
Cool hot foods down before placing them in the appliance.  
Do not overfill the compartments.  
Keep door openings to a minimum.  
Select a temperature setting that isn’t too cold.  
Check your door seals for leaks.  
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21  
Moving or storing your appliance  
If your refrigerator is turned off for any reason, wait 10 minutes before turning it back on. This  
will allow the refrigeration system pressures to equalise before restarting.  
Moving your refrigerator  
■■  
■■  
■■  
Turn off the appliance and unplug from the power point. Remove all food.  
Turn the adjustable feet to the right as far as they will turn (refer to page 18).  
Ease the refrigerator out of its position. Tuck the power cord away, tape the shelves in place and  
tape the doors closed. If the cabinet needs to be placed at an angle or laid down, carefully lay it  
on its side (the right hand side when viewed from the front).  
■■  
Relocate and install. If the appliance has been left on its side for any length of time, leave it  
standing upright as long as possible (as least a few hours) before turning it on.  
Storing your refrigerator  
■■  
■■  
When storing your cleaned appliance, leave the doors open. This allows air to circulate and  
prevents the build up of bacteria and moulds.  
Before using again, clean well using a mixture of warm water and a small amount of liquid  
dishwashing detergent. Rinse with clean water and dry with a soft lint-free cloth.  
Holiday time  
We recommend you leave your refrigerator operating while you are on holiday.  
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22  
Door conversion  
ActiveSmart™ refrigerator models with silver handles need to be ordered at the point of purchase  
either with left or right opening doors and can not be interchanged.  
All other models need to have an appropriate conversion kit for that model refrigerator.  
The kit is available from your Fisher & Paykel Authorised Repairer or Dealer. Full instructions are  
included in the conversion kit.  
If you need to hinge your door on the opposite side we recommend that you call your local  
Fisher & Paykel Authorised Repairer or Dealer to make this conversion.  
This does not apply to French door models.  
Soft closing refrigerator door feature (where fitted)  
The fresh food compartment of your refrigerator has been fitted with a soft closing door feature.  
You do not need to push the door fully closed as this feature will automatically close the door  
from a 45° (approximate) opening angle.  
All soft close models  
You may notice a little more resistance when opening the door(s) to what you are used to.  
The closing speed of the door(s) decelerates at the end of closing. This is to prevent the door(s)  
from slamming and to ensure your food items are cared for.  
The speed of soft closing can depend on:  
The load stored in the door shelves.  
The temperature of the fresh food compartment.  
The ambient temperature.  
■■  
■■  
■■  
French door soft close models only  
The soft closing feature enables you to shut either the left or right door first.  
You may notice that the closing speed of the left hand door is slightly faster than that of the  
right hand door. This is perfectly normal.  
The freezer drawer is fitted with an additional mechanism to soft close within the last 50 mm.  
Important!  
■■  
■■  
Keep hands and food items clear of the door opening when the gap less than 45° (the soft close  
activation range).  
The soft closing feature is located inside the door cavity therefore it is not serviceable by the user.  
If a problem occurs, please contact your Fisher & Paykel Authorised Repairer.  
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23  
ActiveSmart™ operating instructions  
Models:  
635 mm wide  
E372B, E402B  
E406B, E442B  
E522B, RF522A, RF522W  
RF610/RF540A  
680 mm wide  
790 mm wide  
900 mm wide  
The control panel enables you to view and modify all the features and options on your refrigerator.  
Temperature control (all models)  
■■  
When the refrigerator is first turned on, the powerful cooling system will automatically cool  
both refrigerator and freezer compartments to their set temperatures. This will take between  
2 – 3 hours.  
The two compartment temperatures are accurately and independently controlled and do not  
change with the temperature or humidity of the surroundings; whether summer or winter.  
If you wish to alter the temperature of either the fresh food compartment or freezer  
compartment, this can be easily done by using the internal control panel located at the front  
right of the refrigerator compartment.  
■■  
■■  
Internal control panel to adjust temperatures  
Fig.16 Internal control panel  
for Tasman models  
Fig.17 Internal control panel  
for Designer and Elegance  
models  
Fig.18 Internal control panel  
for Ice & Water models  
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24  
ActiveSmart™ operating instructions  
Fresh food compartment (all models)  
■■  
■■  
The fresh food compartment light will automatically be illuminated. The temperature for this  
compartment will show as a series of lights.  
The temperature may be altered by pressing the  
or  
buttons. One press on either of these  
buttons will reduce or increase the number of lights by one which indicates a small change in  
temperature.  
Fewer lights illuminated means a cooler temperature for the compartment selected.  
■■  
Freezer food compartment (all models)  
■■  
To adjust the freezer temperature press the  
illuminated.  
The freezer temperature can be altered by pressing the  
One press on either of these buttons will reduce or increase the number of lights illuminated  
which indicates a small change in temperature.  
Fewer lights illuminated means a cooler temperature for the compartment selected.  
button once so the freezer compartment light is  
or buttons.  
■■  
■■  
■■  
■■  
Note: successively pressing the  
button will automatically scroll between the compartments.  
When the door is re-opened the control panel will return automatically to the fresh food  
compartment setting.  
Alarm Mute (all models)  
For times when you require the door to be open longer than normal eg when cleaning the interior  
of your refrigerator press the ALARM MUTE button to silence the door alarm for 20 minutes.  
■■  
To activate, press the  
function is activated.  
button once. The ALARM MUTE light will be illuminated when the  
■■  
■■  
ALARM MUTE will deactivate after 20 minutes and the door alarms will return to normal.  
To deactivate ALARM MUTE manually, press the  
deactivated the light is off.  
button again. When ALARM MUTE is  
Note: when the fresh food or freezer compartment door is left open for long periods of time food  
quality and / or safety may be compromised.  
Door alarms (all models)  
■■  
If the fresh food compartment door is left open the alarm will beep after 90 seconds and if the  
freezer door is left open the alarm will beep after 60 seconds.  
While either door remains open, subsequent beeps will sound every 30 seconds for 5 minutes.  
A continuous alarm will sound if either of the doors have been left open for 5 minutes or longer  
and the interior compartment light(s) will turn off. The alarm will stop only when the door(s) is  
closed.  
■■  
■■  
Note: if ALARM MUTE has been activated the door alarms will be silenced for 20 minutes. After  
5 minutes of the doors being left open the compartment light will turn off however the normal  
door alarms will be suspended. The ALARM MUTE light will be illuminated to indicate that the  
appliance is in this mode.  
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25  
ActiveSmart™ operating instructions  
Key Mute (all models)  
KEY MUTE allows you to silence all button presses.  
■■  
■■  
■■  
■■  
■■  
To activate KEY MUTE and silence buttons, press and hold the  
button for 4 seconds.  
The  
icon on the internal control panel will be illuminated.  
The keys will be silenced when KEY MUTE is activated.  
Door alarms and BOTTLE CHILL alarm will still operate.  
KEY MUTE will not automatically deactivate. To manually deactivate, press and hold the  
button for 4 seconds.  
■■  
The  
icon will no longer be illuminated.  
Key Lock (all models)  
KEY LOCK allows you to disable the buttons on the internal control panel. This is useful when  
cleaning your refrigerator.  
■■  
■■  
■■  
■■  
To activate KEY LOCK press and hold the  
The icon on the internal control panel will be illuminated.  
Pressing any of the buttons will cause a raspberry beep to tell you that they are disabled.  
KEY LOCK will not automatically deactivate. To manually deactivate, press and hold the  
and  
buttons for 4 seconds.  
and  
buttons for 4 seconds.  
■■  
The icon will no longer be illuminated.  
Sabbath mode activation (all models)  
■■  
■■  
To activate SABBATH MODE, open the door(s) of the fresh food compartment and freezer  
compartment and then press and hold the  
panel for 4 seconds.  
and  
buttons on the internal control  
The candle icon will illuminate when SABBATH MODE has been activated.  
When the product is in Sabbath mode:  
■■  
■■  
■■  
■■  
■■  
The icon on the internal control panel will be illuminated.  
All lights on the internal control panel except for the candle icon will be off.  
The fresh food or freezer compartment lights will operate when the door(s) is opened.  
The door alarms will not operate.  
The internal control panel will not function except to indicate SABBATH MODE is active as  
stated above.  
Opening the door(s) will not affect the compressor or fans.  
If the power to the refrigerator is turned off whilst in this mode, the product will continue in  
SABBATH MODE when the power is restored.  
■■  
■■  
■■  
■■  
SABBATH MODE will automatically de-activate 80 hours after activation.  
To de-activate earlier than 80 hours press and hold the  
and  
buttons for 4 seconds.  
The candle icon will no longer illuminate on the internal control panel and functionality of the  
internal control panel will return to normal.  
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26  
ActiveSmart™ operating instructions  
Special Functions  
Bottle Chill (Designer and Ice & Water models only)  
This function allows you to chill your beverages more rapidly in the freezer without the worry of  
forgetting about them. The timer is set for 15 minutes however the time taken to chill depends  
on the size of your beverage. If after 15 minutes your beverage is not cold enough, simply place  
it back in the freezer and reset the BOTTLE CHILL function.  
■■  
■■  
To activate, press the  
button on the internal control panel. The BOTTLE CHILL light will be  
illuminated when the function is activated. The icon will be illuminated on the external display  
(Ice & Water models only).  
An alarm will sound after the 15 minute time has elapsed.  
For non Ice & Water models: open the fresh food compartment door and press the  
on the internal control panel to silence the alarm.  
button  
For Ice & Water models: the icon will flash on the external display. Press the  
external display to silence the alarm.  
Remember to remove your beverage from the freezer.  
button on the  
■■  
■■  
To deactivate BOTTLE CHILL before 15 minutes has elapsed, press the  
button again. When  
the function is deactivated the BOTTLE CHILL light is off on the internal control panel and the  
icon is not visible on the external display (Ice & Water models only).  
Fast Freeze (Designer and Ice & Water models only)  
We have created the FAST FREEZE feature to help you get the best possible results when  
freezing fresh food. FAST FREEZE boosts the freezing speed by dropping the freezer to its coldest  
temperature for 12 hours, which helps to ensure vital freshness, texture and taste are retained  
during the freezing process.  
■■  
■■  
■■  
To activate, press the  
button on the internal control panel. The FAST FREEZE light will be  
illuminated when the function is activated.  
To deactivate before the 12 hours has elapsed, press the  
deactivated the light is off.  
For best results we recommend that you activate the function before it is required. Alternatively,  
activate it when placing food into the freezer.  
button again. When FAST FREEZE is  
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27  
All about the external display (Ice & Water models only)  
This screen enables you to lock the water dispenser, indicates to you when BOTTLE CHILL is  
activated and when your water filter requires changing.  
Fig.19 Electronic external display  
3
2
1
Keys  
1. Dispenser lock button and light  
Locks/unlocks the water dispenser. Light is on when the water dispenser is  
locked.  
2. Bottle Chill indicator  
Indicates when BOTTLE CHILL is on and flashes when beverage is ready.  
3. Filter change indicator  
Indicates when the water filter requires changing.  
Note: icons will be visible only when the functions are active.  
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28  
Using your water dispenser (Ice & Water models only)  
Dispensing  
■■  
■■  
Your water dispenser has been designed for one-handed operation.  
To dispense water push the dispensing pad gently, using a glass or  
container. This pad requires only a gentle press to activate.  
To stop the flow of water, simply pull your glass away from the  
dispensing pad.  
■■  
Please remember that pressing very hard against the dispensing pad  
will not encourage the dispenser to operate faster or produce greater  
quantities of water.  
Fig.20 Water dispenser  
First use  
Please make sure you have read and followed page 17 before using your water dispenser.  
Important!  
To avoid damage to property or personal injury do not put hands, fingers or objects up the  
dispenser opening.  
Please note that once installation is complete a few drips may appear out of the dispenser over  
the next few days as the remaining trapped air is cleared.  
Dispenser Lock  
The DISPENSER LOCK prevents water from being dispensed. This is useful when you are cleaning  
the external display or when there are small children around.  
■■  
■■  
■■  
Press and hold the  
button for 4 seconds to activate DISPENSER LOCK.  
The light above the DISPENSER LOCK icon will be illuminated.  
Pressing the water dispenser pad will cause a raspberry sound indicating  
to the user that water cannot be dispensed.  
■■  
To de-activate the DISPENSER LOCK, press and hold the  
button for  
4 seconds. The light above the DISPENSER LOCK icon will no longer be  
illuminated and water dispensing will be enabled.  
Fig.21 Dispenser Lock  
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29  
Water filter (Ice & Water models only)  
All the water to your refrigerator is filtered to remove impurities through a filter cartridge located  
in a position of your choice outside the refrigerator. This will need changing approximately every  
6 months.  
■■  
■■  
There is a replacement indicator icon  
which will appear when the filter needs replacing. It will flash, as a reminder, when water is  
dispensed.  
Replacement filter cartridges are available from your Fisher & Paykel Authorised Repairer. The  
details of the replacement filter cartridge are on the label on the cartridge.  
on the internal control panel and external display  
Changing the water filter cartridge  
It is not necessary to turn off the water supply before attempting to change the water  
filter cartridge.  
1
2
Grasp and firmly twist the cartridge in an anticlockwise direction (to the left when installed in  
the recommended orientation) as shown in Diagram 1.  
Pull the cartridge away from the filter head (down when installed in the recommended  
orientation) as shown in Diagram 1 of Fig 22 below.  
–
It is not unusual for a few drops of water to be present when the filter is removed.  
3
4
Discard the old filter.  
Filter installation:  
–
–
Remove protective cap on spigot on head.  
Push the cartridge up towards filter head while rotating it in a clockwise direction (to the  
right when installed in the recommended orientation) as shown in Diagram 3.  
5
6
Reset filter indicator icon on the display (this will remind you when the filter is due to be  
replaced again). Refer to page 30.  
To flush the water filter of any trapped air, harmless carbon fines and to also check for leaks,  
disconnect the tubing from the back of the refrigerator, aim the end of the tubing into a bucket,  
turn isolating tap on and run at least 10 litres (10 qt) of water through. Once complete turn  
isolating tap off. Reconnect the tubing.  
7
A few drips may appear out of the dispenser over the next few days as the remaining trapped air  
is cleared.  
Diagram 1  
Diagram 2  
Diagram 3  
Fig.22 Changing the water filter cartridge  
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30  
Water filter (Ice & Water models only)  
To reset the filter indicator  
Important!  
We recommend the water filter to be used from the time of installation.  
Do not reset indicator before filter is changed or filter monitoring will be inaccurate.  
■■  
■■  
Press and hold  
and  
for 4 seconds to reset the internal and external filter indicators.  
The icon on the internal and external displays will turn off when reset.  
To disable the filter indicator  
Note: if disabled, you will not be reminded to next change your filter.  
■■  
■■  
■■  
When no filter is fitted, you can disable the filter indicator.  
Press and hold  
and  
for 4 seconds to turn this feature off.  
We recommend that you do not disable the filter indicator if you have a filter fitted to the  
connection.  
Important!  
■■  
■■  
■■  
To avoid serious illness or death, do not use the water filter where water is unsafe or of unknown  
quality.  
The water filter cartridge needs to be changed when the filter indicator icon flashes on the  
interface panel.  
We recommend the water filter cartridge is replaced when the internal and external  
illuminate. This will happen every 6 months.  
If the water filtration system has been allowed to freeze, replace filter cartridge.  
The rate of water flow through the water dispenser can slow down as the filter cartridge  
icons  
■■  
■■  
accumulates any sediment which may be present in the water supplied to your home. This varies  
depending upon your local water quality, which may require your filter cartridge to be changed  
more frequently.  
In cases of excessively reduced filter life we recommend that you consult a local plumber or your  
water supplier for advice on suitable filtration requirements for the water supplied to your home.  
Filter replacement is the consumer’s responsibility and will not be covered by the warranty except  
in the case of faulty parts or materials within the filter cartridge.  
If the water has not been dispensed for some time or water has an unpleasant taste or odour,  
flush system by dispensing 3 litres (3 qt) of water.  
If unpleasant taste or odour persists, you may wish to fit a new filter cartridge.  
■■  
■■  
■■  
■■  
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31  
Using your ice maker (Ice & Water models only)  
Ice On/Off  
Your ice maker is designed to automatically dispense ice until it  
senses that the bin is full. So the more ice you use, the more it  
makes. It is even clever enough to sense when there is no bin in  
place to catch the ice and it will not dispense any ice.  
First use  
■■  
■■  
■■  
When you first turn your refrigerator on after installation, the  
ice maker will be off. The light above the ICE ON/OFF icon will be off.  
To turn your ice maker on press the  
the ICE ON/OFF icon will be illuminated when the ice maker is on.  
Press and hold and together for 4 seconds then  
button. The light above  
Fig.23 Turning ice maker on  
,
close the door(s). The ice tray will flip. Force another cycle. The ice  
tray will flip and spill the water into the ice bin. Empty water and  
replace bin.  
Note: the ice tray will flip only once doors are closed.  
If the bin is full of ice, inserted incorrectly or if all bins are  
removed, the ice maker will not operate. When the bin is inserted  
correctly the scoop will be on the right hand side of the bin for  
models E402B, E442B, E522B, RF522W and RF522A and at the front  
of the bin for models RF610A and RF540A (refer to Fig.24).  
Once your ice maker is in operation, discard the first 3 harvests  
of ice (8 ice cubes are produced per harvest). This will flush away  
any impurities in the water line and ensure that you get the best  
quality ice. We recommend that you also do this after vacations or  
extended periods of not using ice.  
■■  
■■  
■■  
E402B, E442B, E522B  
RF522A and RF522W  
We recommend that you turn the ice maker off if:  
–
–
–
The water supply is to be off for several hours, or  
The ice storage bin is to be removed for a period of time, or  
You are going on holiday/vacation.  
RF610A/RF540A  
Fig.24 Ice storage bin and  
scoop in correct position  
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32  
Using your ice maker (Ice & Water models only)  
Information about your ice maker  
■■  
■■  
Your automatic ice maker will produce approximately eight cubes of ice every 3 – 4 hours,  
depending on the freezer compartment temperature and the number of door openings.  
When the ICE BOOST function is activated, ice production will increase up to 30% from standard  
ice making.  
■■  
■■  
■■  
■■  
■■  
The ice cube tray will fill with water.  
When cubes are frozen, they will be ejected from the ice tray into the ice storage bin.  
Ice making will continue until the storage bin is full.  
Ice making will resume once you start to use the stored ice.  
Your Ice & Water product comes with a smaller ice bin inside the larger freezer bin. Attached to  
the ice storage bin is the hygienic scoop for the ice. This scoop provides hygienic access to the  
ice.  
If a large amount of ice is required, remove an ice storage bin and allow ice to fall into the larger  
bin.  
For maximum ice storage, level the stored cubes with the ice scoop.  
If ice is not used often, old cubes will become cloudy, taste stale, will shrink and may stick  
together. Empty the ice storage bin periodically and wash in lukewarm water. Dry thoroughly  
and place back into the correct position.  
■■  
■■  
■■  
Ice boost function  
This function is designed to be used for times when you require more ice eg when you are  
having a party. The ICE BOOST function will increase ice production up to 30% from standard ice  
making and deactivate automatically after 24 hours.  
■■  
■■  
When you first turn your ice maker on, the ICE BOOST function will be off.  
To turn this function on, press the  
when the ICE BOOST function is on.  
button. The light above the  
button will be illuminated  
■■  
■■  
The ICE BOOST function is paused once your ice bin is full.  
To manually deactivate this feature press the  
button again. The light above the  
button  
will be off when the ICE BOOST function is off.  
Activating the ICE BOOST function will automatically turn ice making on.  
Deactivating ice making will automatically deactivate the ICE BOOST function.  
■■  
■■  
Important!  
■■  
■■  
Avoid contact with the moving parts of the ice maker ejector mechanism, and do not place your  
fingers on the automatic ice making mechanism while the refrigerator is in operation.  
Do not use ice cubes that may have become discoloured, usually with a green-blue colour. If such  
discolouration is noted, discard the ice cubes and contact your Fisher & Paykel Authorised Repairer.  
Ensure the ice maker is connected to the filter and to a drinkable water supply only.  
Installation of the water connection to the ice maker must be completed by a qualified service  
technician or a qualified plumber (see installation instructions).  
■■  
■■  
For manual ice making please refer to page 35.  
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33  
ActiveSmart™ special features (all models)  
Fruit and vegetable bins and humidity control lid  
The fruit and vegetable bins feature a unique lid which provides two functions:  
The humidity lid seals the bins and provides a humid microclimate to extend storage times of  
fruit and vegetables.  
The humidity lid prevents condensation, which forms at high humidities, from dripping down  
onto the fruit and vegetables by retaining it in the grooves of the lid.  
■■  
■■  
Fruit and vegetable bins and humidity slide  
■■  
Each fruit and vegetable bin has a humidity slide control that can be adjusted to a fruit or  
vegetable setting depending on what is stored in the bins.  
If possible try to store fruit and vegetables separately. This will help extend their storage life.  
If there is a mixture of fruit and vegetables in the bin adjust the position of the control to  
the centre.  
■■  
■■  
■■  
■■  
If there is too much water in the bins (due to the high humidity in the bins), the control can be  
adjusted towards the setting with fewer drips (fruit setting) and/or the water can be wiped out  
as required.  
Remember a minimum amount of water in the bins is beneficial for fruit and vegetable storage.  
SUITABLE FOR:  
Salad Greens  
Lettuce  
Spinach  
Broccoli  
Cabbage  
Carrots  
Mixed fruit  
& vegetables  
Fruit with  
skin/peel  
Oranges  
Lemons  
Limes  
■■  
■■  
■■  
■■  
■■  
■■  
■■  
■■  
Fig.25 Humidity control graphic  
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34  
ActiveSmart™ special features (all models)  
Slim storage drawer (where fitted)  
The slim bins at the bottom of the fresh food  
compartment provide storage space for items that  
you may want to keep separate from the rest of the  
refrigerator. These slim storage bins can be used for deli  
item storage, beverages or for defrosting foods.  
Bottle holder (where fitted)  
Fig.26 Slim storage drawer  
■■  
■■  
The bottle holders can be used to store a variety of bottles.  
To position the bottle holder in your refrigerator, simply slot the back edge of the bottle holder  
onto the back trim of any shelf in the fresh food compartment.  
If you are not using all or some of the bottle holders, the unused bottle holders can be stacked  
up on top of one another so they do not take up unnecessary shelf space.  
Bottles are best stored with the neck of the beverage facing the front of the refrigerator.  
■■  
■■  
Glass shelves  
■■  
■■  
Glass shelves can be repositioned in the cabinet as desired.  
Remove shelves by lifting up the back of the shelf and then pulling the shelf forward.  
Drip tray (Ice & Water models only)  
■■  
■■  
The drip tray is designed to fit into the  
bottom of the water dispenser panel.  
To insert the tray always ensure that the  
rounded sides are fitted into the dispenser  
panel first.  
The purpose of the tray is to capture any odd  
drips of water that may fall after dispensing.  
The tray can be easily removed for cleaning  
■■  
■■  
(see page 36).  
Fig.27 Drip tray  
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35  
ActiveSmart™ special features (all models)  
Manual ice system – RF522W and RF522A (non Ice & Water models only)  
An ice storage bin which sits inside the upper top freezer bin provides storage for and gives you  
access to clean, clear ice cubes.  
Fig.28 Upper left freezer bin, ice storage bin, ice tray,  
lid and scoop in correct position  
Fig.29 Accessing your ice  
Information about your manual ice system  
■■  
■■  
■■  
To make ice, take the ice tray and lid from on top of the ice storage bin. Remove the lid from the  
ice tray and fill the tray with water. Place the lid back on the ice tray and carefully position it back  
onto the ice storage bin.  
Once the ice is solid, take the ice tray and lid off the ice storage bin, remove the lid from the tray  
and twist the ice tray at each end in opposite directions. Turn the ice tray over the ice storage bin  
to dislodge the cubes into the bin.  
Fill the ice tray with clean water and repeat to fill the ice storage bin.  
■■  
■■  
Attached to the ice storage bin is the ice scoop which provides hygienic access to ice.  
To access ice cubes, take the ice tray and lid from the top of the ice storage bin and place onto  
a flat surface. Take the scoop from the front of the bin, scoop cubes into vessel and then replace  
the scoop, tray and lid back to the top of the bin.  
For maximum ice storage, level the stored cubes around the bin with the ice scoop.  
If ice is not used often, old cubes will become cloudy, taste stale, will shrink and may stick  
together. Empty the ice storage bin periodically and wash in lukewarm water. Dry thoroughly  
and place back in the correct position.  
■■  
■■  
Ice trays and lid (all other non Ice & Water models)  
■■  
■■  
To make ice, remove the lid from the ice tray and fill the tray with water. Place the lid back on the  
ice tray and carefully position it on a flat surface in the freezer compartment.  
To empty the ice cubes into the lid, hold the tray and lid together and twist the ends of the tray  
in opposite directions to dislodge.  
Refill the ice tray with water and store in the freezer.  
Ice cubes are best stored in a closed container or plastic bag as they readily absorb odours and  
tastes from other foods.  
■■  
■■  
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36  
Cleaning and caring for your refrigerator  
Exterior (all models)  
Stainless exterior doors  
■■  
It is important when cleaning the exterior door surface of  
your refrigerator, to only use liquid dishwashing detergent  
dissolved in warm water and a soft cloth.  
Dry the door with a clean, lint free cloth.  
The use of any abrasive or stainless steel cleaners and  
solvents will damage the door surface.  
■■  
■■  
Other exterior surfaces (all models)  
■■  
■■  
Clean all other exterior surfaces with a mix of warm water and liquid dishwashing detergent,  
and a soft cloth.  
If necessary, clean the magnetic door gasket and the centre door gaskets with an old  
toothbrush, warm water and liquid dishwashing detergent.  
Water evaporator tray (all models)  
■■  
The water evaporator tray is found above the compressor at the back of the refrigerator. The  
tray may require infrequent cleaning.  
Carefully move the refrigerator out from the wall.  
■■  
■■  
■■  
Switch off the appliance.  
We do not recommend that you remove the evaporator tray. If cleaning is required, excess water  
can be soaked up from the evaporator tray using a sponge. Wipe out with warm water and  
liquid dishwashing detergent or disinfectant.  
■■  
Switch on and replace the appliance.  
Water dispenser pad and interface (Ice & Water models only)  
■■  
■■  
We have incorporated a Dispenser and KEY LOCK function in your refrigerator to make cleaning  
easier (refer to page 28). This will help you to avoid accidental water dispensing while you clean.  
Clean the pad and interface panel with a microfibre cloth and a mixture of warm water and  
liquid dishwashing detergent.  
Drip tray (Ice & Water models only)  
■■  
■■  
■■  
To clean, take the tray out of the dispenser panel  
and pull the two halves of the tray apart.  
Clean in warm water with a mild detergent.  
Dry the tray and clip back together.  
Reinsert the tray back into the dispenser panel.  
Fig.30 Cleaning the drip tray  
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37  
Cleaning and caring for your refrigerator  
Interior (all models)  
■■  
■■  
■■  
■■  
■■  
■■  
■■  
It is important to keep the interior of the refrigerator and freezer clean to help prevent food from  
becoming contaminated during storage.  
The amount and types of food stored determines how often cleaning should be carried out in  
the refrigerator (ideally once every 1 to 2 weeks).  
Remove the shelves from cabinet and door. Wash shelves and storage bins in warm water and  
detergent; rinse in clean water and dry before replacing.  
Wipe over the interior surfaces with warm water and liquid dishwashing detergent. Alternatively  
you can use 1 tsp baking soda dissolved in 500 ml (½ qt) of warm water. Rinse with clean water.  
To help remove “old stale refrigerator” smells add a few drops of vanilla essence or vinegar to the  
water before cleaning.  
Clean interior surfaces with warm water and liquid dishwashing detergent. Use a toothbrush for  
the magnetic door gasket.  
Do not use harsh, abrasive cloths on any part of the refrigerator or freezer.  
Glass shelves (all models)  
■■  
Clean with warm water and detergent or a glass cleaner.  
Bottle holder (where fitted)  
■■  
Clean with warm water and detergent. The use of abrasive cleaners and solvents may cause  
damage.  
Automatic ice dispenser (Ice & Water models only)  
■■  
We do not recommend you clean the ice maker componentry, but it is important to clean the  
bins occasionally.  
The storage bin should be cleaned regularly and the old ice in the bottom of the bin discarded.  
Wash bin in lukewarm water. Dry thoroughly and replace.  
When replacing the bin ensure that the scoop is on the right hand side or at the front of the bin  
(model dependent, refer to page 31).  
■■  
■■  
■■  
Important!  
Many commercially available cleaning products contain solvents that may attack the plastic  
components of your refrigerator and cause them to crack. It is important to use only warm water  
and a small amount of liquid dishwashing detergent on any components inside and outside your  
refrigerator. Avoid using anti-bacterial cleaning products on either the interior or exterior of the  
cabinet as they may cause rusting of metal components and cracking of plastic components.  
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38  
Cleaning and caring for your refrigerator  
Humidity Control System  
Important!  
When cleaning the shelf above the vegetable bins,  
we recommend that you do not disassemble the  
Humidity Control System from the shelf.  
Retainer  
In the event that the humidity control lid (plastic  
lid) and humidity slides become separated from the  
glass shelf, follow these instructions to reassemble.  
Humidity Slides  
1
2
Turn shelf upside down  
To attach humidity slides onto  
shelf front corners, fit bottom clips  
into shelf front trim. Next, slide  
sideways towards shelf until arm  
clips onto glass.  
3
To attach humidity control lid – with  
text facing you, align lid with front  
of shelf. Hold lid vertically and fit  
front end into retainer on shelf.  
Ensure lid fits into retainer as well as  
underneath humidity slides.  
4
5
At the sides of the shelf, adjust  
humidity slide tabs so that the plastic  
lid is between the shelf and the tabs.  
If clips on back of shelf are present,  
fasten lid with rear clips. Ensure that  
the cover is fully secure at front and  
back of shelf.  
Fig.31 Humidity Control System cleaning  
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39  
Cleaning and caring for your refrigerator  
To remove trays or fixed bins  
■■  
■■  
■■  
For ease of removal, empty food from tray/bin first.  
Hold the centre front of the tray/bin handle.  
Lift vertically to unclip from the runners and pull  
tray/bin towards you to remove.  
■■  
Push both runners back into refrigerator.  
Fig.32 Tray removal  
To replace trays or fixed bins:  
■■  
With the runners pushed back into the refrigerator, place the tray/bin on top of the runners. Push  
the tray/bin back slowly until you feel it clip back onto the runners.  
Important!  
■■  
■■  
Ensure that trays and bins are securely clipped onto the runners before use.  
Bin and tray runners are pre-lubricated, and will not need to be re-lubricated during their life. Do  
not attempt to clean grease from the runners, as this will affect their ability to function. Do not  
immerse runners in water.  
Permanently fixed bins and trays (Freezer drawer models only)  
The freezer bins and trays in this model are permanently fixed. They cannot be removed from the  
freezer compartment. To clean simply wipe with a soft, damp cloth.  
On vacation/holiday  
■■  
■■  
■■  
■■  
■■  
■■  
Turn the ice maker to OFF on the internal control panel (refer to page 31).  
Shut off the water supply to the refrigerator.  
On your return, turn on the water supply to the refrigerator.  
Dispense 10 litres (10 qt) of water and discard to ensure the water tank is refilled with fresh water.  
Turn on the ice maker (refer to page 31).  
Discard the first 3 harvests of ice (8 ice cubes are produced per harvest).  
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40  
Storing food in your refrigerator  
Your refrigerator helps to extend the storage times of fresh perishable foods. The cold  
temperature slows down the major causes of food spoilage – namely, the growth of bacteria,  
moulds and yeasts, and any chemical and physical reactions.  
Fresh food care  
The quality of food before it is placed in the refrigerator is critical to successful storage. For  
best results:  
Select foods that are very fresh and of high quality.  
Buy only the amount that you will use within the recommended storage time. If you buy extra,  
plan to freeze it.  
Ensure that food is well wrapped or covered before it is stored. This will prevent food from  
dehydrating, deteriorating in colour or losing flavour and will help maintain freshness. It will also  
prevent odour transfer. Fruit and vegetables need not be wrapped provided they are stored in  
the vegetable bins of the refrigerator.  
■■  
■■  
■■  
■■  
■■  
■■  
Make sure that strong smelling foods are wrapped or covered and stored away from foods such  
as butter, milk and cream which can be easily tainted by strong odours.  
Refrigerate fresh, perishable foods as soon as possible after purchase. If left at room temperature  
for any length of time the rate of deterioration will be accelerated.  
Avoid placing food directly in front of air outlets, as it may freeze and cold air needs to circulate  
to maintain safe food storage.  
■■  
■■  
Do not open the refrigerator door unnecessarily.  
Cool hot foods down before placing them in the refrigerator. This should be done quickly. It can  
be aided by placing the container of food in a bowl of ice and water; renew the ice as necessary.  
(Note also that hot containers may damage shelves and walls of the refrigerator).  
Store raw and cooked food in separate containers or packaging to prevent cross contamination.  
■■  
In addition:  
■■  
■■  
Keep the refrigerator clean. Wipe the inside walls and shelves frequently (refer to Cleaning Care)  
and place only clean containers in the refrigerator.  
Keep a close check on the quality of food in your refrigerator. Discard any food that shows  
signs of spoilage. Pay particular attention to meat, fish and poultry, as these foods are highly  
perishable. Use food within the recommended storage times.  
Dairy foods and eggs  
■■  
■■  
■■  
Most pre-packed dairy foods have a recommended ‘use by/best before/best by’ date stamped on  
them. Store them in the refrigerator and use within the recommended time.  
Butter can become easily tainted by strong smelling foods so it is best stored in a sealed  
container.  
Eggs should be stored in the refrigerator. For best results, especially when baking, remove the  
eggs from the refrigerator two hours before they are to be used.  
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41  
Storing food in your refrigerator  
Red meat  
■■  
■■  
■■  
Place fresh red meat on a plate and loosely cover with waxed paper,  
plastic wrap or foil.  
Store cooked and raw meat on separate plates. This will prevent any  
juices lost from the raw meat contaminating the cooked product.  
Delicatessen meats should be used within the recommended storage time.  
Poultry  
■■  
■■  
■■  
Fresh whole birds should be rinsed inside and out with cold running  
water. Dry and place on a plate. Cover loosely with plastic wrap or foil.  
Poultry pieces should also be stored this way. Whole poultry should never  
be stuffed until just before cooking, otherwise food poisoning may result.  
Cool and refrigerate cooked poultry quickly. Remove stuffing from  
poultry and store separately.  
Fish and seafood  
■■  
■■  
Whole fish and fillets should be used on the day of purchase. Until  
required, refrigerate on a plate loosely covered with plastic wrap,  
waxed paper or foil.  
If storing overnight or longer, take particular care to select very fresh  
fish. Whole fish should be rinsed in cold water to remove loose scales  
and dirt and then patted dry with paper towels. Place whole fish or  
fillets in a sealed plastic bag.  
■■  
Keep shellfish chilled at all times. Use within 1 – 2 days.  
Precooked foods and leftovers  
■■  
These should be stored in suitable covered containers so that the food  
will not dry out.  
Keep for only 1 – 2 days.  
■■  
■■  
Reheat leftovers only once and until steaming hot.  
Fruit and vegetable bins  
■■  
Although most fruit and vegetables keep best at low temperatures, take  
care not to store the following at temperatures of less than 7°C (45°F) for  
long periods: Citrus fruit, tropical fruit, tomatoes, cucumbers.  
Undesirable changes will occur at low temperatures such as softening of  
the flesh, browning, accelerated decaying and/or loss of flavour.  
Do not refrigerate avocados (until they are ripe), bananas, mangoes  
or pepinos.  
If possible store fruit and vegetables separately, ie fruit in one bin and  
vegetables in the other.  
Each fruit and vegetable bin has a humidity control slide that can be  
adjusted depending on what is stored in the bins. For more information  
on using the Humidity Control refer to page 33.  
■■  
■■  
■■  
■■  
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42  
Storing food in your freezer  
The use of temperatures of -18°C (0°F) or colder to store food means that the food can be kept  
for longer periods than when refrigeration temperatures are used. This is because the growth  
of bacteria, moulds and yeasts are stopped, and chemical and physical reactions are severely  
restricted at such low temperatures.  
Frozen food care  
For best results:  
Choose only high quality foods that freeze well.  
■■  
■■  
Store at -18°C (0°F) or colder. Take care to maintain this low storage temperature, eg try to avoid  
opening the freezer door unnecessarily. If your ice cream is soft you are running your freezer  
too warm.  
■■  
Leave space at the top of containers, glass jars or plastic bags containing liquids or semi-solid  
foods. These expand as they freeze. Usually 20 – 50 mm (1 – 2”) head space is recommended.  
Seal. Ideally, remove all the air from the package after food is frozen.  
Packages or containers of solid foods should have the air removed from them and be sealed  
tightly before freezing.  
■■  
■■  
Use the FAST FREEZE function when freezing fresh food. This helps to speed up the freezing  
process, giving optimum freezing results. It is recommended that the function is activated  
approximately 2 hours before required. For more information refer to page 26.  
Freeze immediately or as quickly as possible. Freeze only small quantities of food at any one  
time. For best results we recommend that only 1 kg (2.2 lb) of food be frozen per 25 L (0.9 cu.ft)  
of freezer storage volume at any one time. (About 3 kg (7 lb) in small freezers and 4 kg (9 lb) in  
larger freezers). For faster freezing in ActiveSmart™ models, we recommend that fresh food is  
placed at the top of the freezer compartment close to the air vent.  
Thaw foods preferably in a refrigerator, or using a microwave oven or multifunction oven.  
Keep a constant turnover of food. Use older items of food first and do not exceed recommended  
storage times.  
■■  
■■  
■■  
■■  
■■  
Use good quality freezer proof packaging to maintain food quality.  
If food is only covered in plastic film place inside a freezer-proof plastic bag.  
Recommended freezer storage times  
These times should not be exceeded.  
Months Type of food stored  
1
2
3
4
6
Bacon, casseroles, milk  
Bread, ice cream, sausages, pies – (meat and fruit), prepared shellfish, oily fish  
Non-oily fish, shellfish, pizza, scones and muffins  
Ham, cakes, biscuits, beef and lamb chops, poultry pieces  
Butter, vegetables (blanched), eggs whole and yolks, cooked crayfish,  
minced meat (raw), pork (raw)  
12  
Fruit (dry or in syrup), egg whites, beef (raw), whole chicken, lamb (raw), fruit cakes  
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43  
Storing food in your freezer  
Meat, poultry and game  
■■  
Do not try to freeze more than 1 kg (2.2 lb) meat per 25 L (0.9 cu.ft) of  
freezer storage volume at any one time. Meat must be frozen quickly in  
order to maintain its texture.  
■■  
■■  
Do not stuff poultry before freezing.  
Red meat can be cooked from frozen, or from the partly or completely  
thawed states. Remember to allow extra cooking time if cooking from frozen.  
Always thaw poultry completely before cooking.  
■■  
Fish  
■■  
■■  
Fish is best frozen commercially. If, however, you do want to freeze  
fish at home, make sure the fish is very fresh and of high quality.  
Clean, scale and preferably leave whole. All fish should be wrapped  
in two layers of packaging as depending on the type of fish, odours  
and flavours can be readily transferred either to or from it. Seal well.  
For best results, cook from either the frozen or partly thawed state.  
■■  
Fruit  
■■  
Choose high quality, mature, and ready to eat fruit. Preferably select  
varieties recommended for freezing.  
Avoid unripe and over-ripe fruit.  
The way fruit is packed depends on how it is to be used. Fruits packed  
in syrup are ideal for desserts, whereas fruits packed without sugar are  
better used for cooking. Most fruits can be stored for 8 – 12 months.  
■■  
■■  
Vegetables  
■■  
Most vegetables freeze well, although ‘salad’ vegetables lose their crispness.  
Other vegetables, eg celery, onion and tomatoes, should only be used in  
cooked dishes as they soften on freezing.  
■■  
■■  
■■  
■■  
Freeze only high quality, mature, ready-to-eat vegetables.  
Sort and discard any vegetables that are damaged.  
It is necessary to blanch most raw vegetables prior to freezing.  
Blanching involves a short cooking period during which vegetable  
enzymes are destroyed. If these enzymes are not destroyed they cause  
undesirable physical and chemical changes during freezer storage.  
Vegetables can be blanched in boiling water, steam or microwave oven.  
If using boiling water, boil vegetables for 2 – 4 minutes and cool quickly.  
In general, frozen vegetables are best cooked from their frozen state.  
■■  
■■  
Prepared and cooked foods  
■■  
Most cooked foods can be frozen but it is not recommended to freeze  
the following:  
Cooked egg white, custards, cream fillings and milk puddings, gelatine  
or jelly-like dishes, mayonnaise and similar salad dressings, meringue  
toppings. These tend to separate on thawing.  
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44  
ActiveSmart™ user warnings and sounds  
User warnings  
Faults  
In the unlikely event a fault occurs the  
icon will illuminate on the internal control panel and  
an alarm will sound when the fresh food compartment door is opened.  
■■  
■■  
Please count the number of beeps made when the fresh food compartment door is opened.  
Please also take note of the number and sequence of temperature lights displayed on the  
internal control panel and contact our Customer Care Centre.  
To silence the fault alarm press any button on the internal control panel. The  
illuminated until the fault is corrected.  
icon will remain  
Normal refrigerator sounds  
ActiveSmart™ refrigerators, with their excellent energy ratings and cooling performance, can  
produce sounds somewhat different to your old refrigerator.  
Normal operational sounds include:  
■■  
Fan air flow sound. ActiveSmart™ refrigerators have fans which change speed depending on  
demand. During cooling periods, such as after frequent door openings, fans circulate the  
cold air in the refrigerator and freezer compartments producing some air flow sound. This  
is quite normal.  
Cracking or popping which may occur when the defrost function is operating.  
Running water sound. This is the liquid refrigerant in the system and can be heard as a boiling or  
gurgling noise.  
An audible hissing sound after closing the freezer door. This is due to the pressure difference  
between the warm air that has entered the cabinet and suddenly cooled, and the outside  
air pressure.  
Gasket noises which can normally occur due over time due to a build up of dirt and/or grime.  
Clean gasket regularly to minimise these noises occurring.  
■■  
■■  
■■  
■■  
■■  
Other sounds may be heard for the following reasons:  
–
–
–
Cabinet not level  
Floor uneven or weak  
Bottles or jars rattling on shelves  
■■  
■■  
If this is your first refrigerator with an ice maker, you will hear occasional sounds that may be  
unfamiliar. They are normal ice making sounds and are not cause for concern.  
The following sounds are normal with the operation of an ice maker:  
–
–
–
–
–
Motor operation (low humming).  
Running water as the ice maker and/or water tank fills.  
Water valve opening and closing (hissing sound).  
Ice being loosened from the ice moulding tray (cracking).  
Ice dropping into bin (clunking).  
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45  
Troubleshooting  
If there is a problem with your appliance, please check the following points before contacting  
your local Fisher & Paykel Authorised Repairer or the Customer Care Centre.  
All models  
Problem  
Possible causes  
What to do  
Appliance does  
not operate.  
No electricity at power outlet.  
Check that the plug is correctly connected  
and power switched on.  
Check another appliance at the same outlet.  
Check house fuse.  
Light not  
working.  
Light not functioning.  
The LED light cannot be serviced by the  
user. Contact your Fisher & Paykel Dealer  
or Fisher & Paykel Authorised Repairer.  
Refrigerator not working.  
Check refrigerator is turned on at wall.  
Light and display Product in SABBATH MODE.  
not working.  
Press and hold  
for 4 seconds.  
,
and  
together  
Motor operates  
for long periods.  
Hot weather.  
Minimise door openings to allow  
temperature to stabilise.  
Frequent door openings.  
Large amount of food  
recently added.  
Temperature control set too low. See Temperature control section (page 23).  
Doors not sealing properly.  
Check that cabinet is level and gasket  
seals are clean.  
Storage  
Temperature setting not correct. See Temperature control section (page 23).  
compartments  
too warm.  
Frequent door openings.  
Minimise door openings to allow  
temperature to stabilise.  
Large amount of food  
recently added.  
Food freezing in  
the refrigerator.  
Temperature setting not correct. See Temperature control section (page 23).  
Food placed directly in front of  
air outlets.  
Move chill sensitive foods away from the  
centre back of the shelves.  
Unfamiliar noises. Cabinet not stable or level.  
See Installation section (pages 7 – 11) or  
refer to Sounds (page 44).  
Freezer is defrosting.  
Water in the  
vegetable bins.  
Condensation is formed by the  
water produced by fruit and  
vegetables.  
A small amount of condensation is  
beneficial for fruit and vegetable storage.  
Wipe out water with a cloth.  
Set humidity slide to  
low humidity setting  
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46  
Troubleshooting  
All models  
Problem  
Possible causes  
What to do  
Exterior of  
This is normal.  
cabinet is warm.  
Warm area on  
central door seal  
(French door  
This is normal.  
models only).  
Condensation  
on outside of  
refrigerator/  
freezer.  
Not unusual during periods of  
high humidity.  
Wipe dry.  
Condensation  
inside fresh food  
compartment.  
Frequent or long door openings. Minimise door openings.  
Door gasket leaking.  
Check that gasket is sitting flat and sealing  
tightly.  
Not unusual during periods of  
high humidity.  
Wipe dry.  
Door handles out With time and usage, movement See Installation instructions – Stability  
of alignment.  
may occur.  
instructions (pages 7 – 11).  
Tray/bin does not Packaging trapped.  
Check to ensure no food or packaging is  
trapped behind the tray/bin.  
slide in and out  
evenly.  
Runners not extending fully.  
Holding onto sides of tray/bin, extend the  
runners fully by using a firm pull – this will  
reset the runner.  
Taste of odour in  
ice cubes.  
Transfer of odour/taste from  
strong smelling foods.  
Wrap or cover strong smelling foods.  
Excessive gasket  
noise.  
May be due to a build up of dirt Clean gasket and apply Armorall.  
and/or grime.  
Door not closing. An obstruction is blocking door Move obstruction.  
closing.  
Soft closing door feature failure Soft closing door feature is not serviceable  
(soft closing door models only). by user.  
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47  
Troubleshooting  
Ice & Water models only  
Problem  
Possible causes  
What to do  
Automatic ice  
maker does  
not work.  
Ice maker has not been turned  
on.  
Switch on ice maker (refer to page 31).  
Bin is in the wrong way or there  
is no bin in place.  
Place bin so scoop is on the right side.  
Ice bin sits directly under ice maker on  
top left side of freezer.  
Water supply turned off or not  
connected.  
Connect water supply.  
Freezer compartment not  
working.  
Contact Customer Care.  
Water pressure too low.  
Water line kinked/squashed.  
Filter clogged.  
Check water pressure.  
Check water line for kinks/squashing.  
Water filter may need replacing.  
Old cubes need to be discarded.  
Ensure food packaging is sealed.  
Ice cubes have  
odour/taste.  
Unsealed packages may be  
transmitting odour/taste.  
Interior of freezer needs cleaning. Ice storage bin needs to be emptied and  
washed.  
Clean refrigerator (refer to page 36).  
Poor taste from incoming water.  
Door may have been left ajar.  
Filter may need changing.  
A new filter may need to be installed.  
Force 2 – 3 ice tray flips (refer to page 31).  
Close door.  
Slow ice cube  
freezing.  
Freezer compartment too warm. Turn temperature to a colder setting  
(refer to page 23).  
Warm spot on  
central door seal.  
(French door  
You may feel a warm spot at times This is perfectly normal and is part of  
on the central seal between the  
two refrigerator doors.  
the normal refrigerator operation.  
models only)  
Wet ice/  
Low water pressure.  
Check water pressure.  
ice clumping.  
Filter blocked.  
Replace filter (refer to pages 29 – 30).  
Long freezer door openings.  
High ambient temperature.  
Gently tap ice with scoop to unstick or,  
if large clumps occur, empty ice bin and  
make new ice.  
Ice bin left out of freezer  
compartment for a length  
of time.  
Ice will stick together over time.  
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48  
Troubleshooting  
Ice & Water models only  
Problem  
Possible causes  
What to do  
Water has poor  
taste/odour.  
Refrigerator not used for an  
extended period.  
Dispense 10 L (10 qt) of water so fresh  
water supply is replenished.  
Water dispenser  
does not work.  
Water supply turned off or not  
connected.  
Turn water on.  
Press dispenser for 2 minutes to remove  
trapped air from water line and to fill  
the water system.  
Supply line may be blocked.  
Check supply for kinks or leaks.  
On first installation there may be To remove air, run 3 litres (3 qt) of water  
air in water system.  
through the dispenser.  
Filter may be blocked and need  
replacing.  
Replace filter (see back of this booklet  
for Customer Care contact details).  
Press and hold the button for  
4 seconds.  
DISPENSER LOCK activated.  
Water frozen in tank.  
Increase temperature to a warmer  
setting in fresh food compartment  
and freezer.  
Water in first glass Water dispenser not used for  
Discard first glass of water dispensed.  
is warm.  
extended period.  
Tank capacity used recently.  
Allow water time to cool.  
Filter warning light Filter needs replacing.  
Replace filter as soon as possible (refer  
to pages 29 – 30).  
is flashing.  
Drips overflow  
drip-shelf.  
Air trapped in tank.  
New filter installed.  
Flush 3 L (3 qt) water through dispenser,  
stopping intermittently.  
Flush 10 L (10 qt) water through filter  
and then 3 L (3 qt) through dispenser.  
Water flow rate has Filter cartridge is restricted.  
slowed down.  
Replace filter as soon as possible (see  
pages 29 – 30).  
Ice buildup  
inside freezer  
compartment.  
Freezer door not closing tightly.  
Normal ice maker operation.  
Arrange items in freezer so door can  
close tightly.  
Check and clean door gasket seal.  
Ice maker makes  
unfamiliar sounds  
or seems too loud.  
Refer to refrigerator sounds (refer to  
page 44).  
Ice boost function  
not increasing rate  
of ice production.  
Ambient temperature very warm. Minimise door openings.  
Refrigerator is in high usage.  
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49  
Manufacturer’s Warranty  
You automatically receive a 2 year Manufacturer’s Warranty with the purchase of this  
Product covering parts and labour for servicing within the country of purchase.  
Fisher & Paykel undertakes to:  
Repair or, at its option, replace without cost to the owner either for material or labour any  
part of the Product, the serial number of which appears on the Product, which is found to be  
defective within TWO YEARS of the date of purchase.  
Note  
This Warranty is an extra benefit and does not affect your legal rights.  
This warranty DOES NOT cover  
A
Service calls to which are not related to any defect in the Product. The cost of a service call will  
be charged if the problem is not found to be a Product fault. For example:  
1. Correcting the installation of the Product.  
2. Instructing you how to use the Product.  
3. Replacing house fuses or correct house wiring or plumbing.  
4. Correcting fault(s) caused by the user.  
5. Noise or vibration that is considered normal, eg drain/fan sounds, refrigeration noises  
or user warning beeps.  
6. Correcting damage caused by pests, eg rats, cockroaches, etc.  
7. Replacement light bulbs.  
B
Defects caused by factors other than:  
1. Normal domestic use or  
2. Use in accordance with the Product’s User Guide.  
C
Defects to the Product caused by accident, neglect, misuse or Act of God.  
D
The cost of repairs carried out by non-authorised repairers or the cost of correcting such  
unauthorised repairs.  
E
F
Normal recommended maintenance as set out in the Product’s User Guide.  
Repairs when the appliance has been dismantled, repaired or serviced by other than a  
Fisher & Paykel Authorised Repairer or the selling dealer.  
G
H
Pick-up and delivery.  
Transportation or travelling costs involved in the repair when the Product is installed outside  
the Fisher & Paykel Authorised Repairer’s normal service area.  
I
Filter replacement except in the case of faulty parts or materials within the filter cartridge.  
Damage (including water damage) caused by faulty installation or plumbing.  
J
This Product has been designed for use in a normal domestic (residential) environment. This  
Product is not designed for commercial use (whatsoever). Any commercial use by a Customer  
will affect this Product’s Warranty.  
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50  
Manufacturer’s Warranty  
Service under this Manufacturer’s Warranty must be provided by a Fisher & Paykel Authorised  
Repairer (refer to the ‘Customer care’ section at the back of this book). Such service shall be  
provided during normal business hours. This Warranty certificate should be shown when making  
any claim.  
For Australian Customers  
This Warranty is an extra benefit and does not affect your legal rights. Our goods come with  
guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to  
a replacement or refund for a major failure and for compensation for any other reasonably  
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the  
goods fail to be of acceptable quality and the failure does not amount to a major failure.  
Please keep this User Guide in a safe place.  
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51  
Customer Care  
Before you call for service or assistance…  
Check the things you can do yourself.  
Refer to your User Guide and check:  
1
2
3
Your appliance is correctly installed.  
You are familiar with its normal operation.  
You have read the problem solving at the back of the book.  
If after checking these points you still need assistance, please refer to your nearest  
Fisher & Paykel Authorised Repairer, or contact us through our local website listed on the  
back cover.  
In New Zealand if you need assistance…*  
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if  
we can be of any further help, please contact our Customer Care Centre.  
Toll Free: 0800 FP CARE or 0800 372 273  
Fax: (09) 273 0656  
Email: [email protected]  
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58546, Botany, Auckland 2163  
If you need service…*  
Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers whose fully  
trained technicians can carry out any service necessary on your appliance. Your dealer or our  
Customer Care Centre can recommend a Fisher & Paykel Authorised Repairer in your area.  
In Australia if you need assistance…*  
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.  
Toll Free: 1300 650 590  
Fax: (07) 3826 9298  
Email: [email protected]  
Postal address: Fisher & Paykel Appliances Ltd, PO Box 798, Cleveland QLD 4163  
If you need service…*  
Fisher & Paykel has a network of qualified Fisher & Paykel Authorised Repairers responsible for  
servicing only Fisher & Paykel branded appliances. Our Customer Care Centre can recommend a  
qualified Fisher & Paykel Authorised Repairer in your area.  
In United Kingdom if you need assistance…*  
Phone: (0845) 066 2200  
Fax: (0845) 331 2360  
Email: [email protected]  
Postal Address: Fisher & Paykel Appliances Ltd, Maidstone Road, Kingston, Milton Keynes,  
Buckinghamshire, MK10 0BD  
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52  
Customer Care  
In Ireland if you need assistance…*  
Phone: 1800 625 174 or 01-8077960  
Fax: 1800 635 012  
Email: [email protected]  
Postal address: Fisher & Paykel Appliances, Unit D2, North Dublin Corporate Park, Swords,  
Co. Dublin  
In Singapore if you need assistance...*  
Please call our Fisher & Paykel Service line.  
Phone: 6741 0777  
Fax: 6547 0123  
Email: [email protected]  
Postal address: Fisher & Paykel Appliances PTE Ltd, 150 Ubi Avenue 4, Sunlight Building ##03-01A,  
Singapore 408825  
For the rest of the world…*  
Call your Fisher & Paykel retailer/dealer from whom you purchased the product. They are trained  
to provide information on your appliance. If we can be of any further help, please contact us on:  
Phone: +64 9 273 0660  
Fax: +64 9 273 0580  
Email: [email protected]  
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58732, Botany, Manukau 2163, Auckland,  
New Zealand  
Feel free to contact us at our website on  
www.fisherpaykel.co.nz  
www.fisherpaykel.com.au  
www.fisherpaykel.co.uk  
www.fisherpaykel.ie  
www.fisherpaykel.eu  
www.fisherpaykel.com.sg  
www.fisherpaykel.asia  
*If you call, write or contact our website please provide: your name and address, model number,  
serial number, date of purchase and a complete description of the problem. This information is  
needed in order to better respond to your request for assistance.  
Product details  
Fisher & Paykel Appliances  
Model/Serial No.  
Date of Purchase  
Dealer  
Purchaser  
Suburb  
Town  
Country  
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53  
European directive 2002/96/EC on  
Waste Electrical and Electronic Equipment (WEEE)  
GB This appliance is marked according to the European directive 2002/96/EC on Waste Electrical  
and Electronic Equipment (WEEE). By ensuring this product is disposed of correctly, you will help  
prevent potential negative consequences for the environment and human health, which could  
otherwise be caused by inappropriate waste handling of this product.  
The symbol  
on the product, or on the documents accompanying the product, indicates  
that this appliance may not be treated as household waste. Instead it shall be handed over to  
the applicable collection point for the recycling of electrical and electronic equipment. Disposal  
must be carried out in accordance with local environmental regulations for waste disposal.  
For more detailed information about treatment, recovery and recycling of this product, please  
contact your local city office, your household waste disposal service or the shop where you  
purchased the product.  
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54  
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www.fisherpaykel.co.nz  
www.fisherpaykel.com.au  
www.fisherpaykel.co.uk  
www.fisherpaykel.ie  
www.fisherpaykel.eu  
www.fisherpaykel.com.sg  
www.fisherpaykel.asia  
Copyright © Fisher & Paykel 2013. All rights reserved.  
The product specifications in this booklet apply to the specific products  
and models described at the date of issue. Under our policy of continuous  
product improvement, these specifications may change at any time. You  
should therefore check with your Dealer to ensure this booklet correctly  
describes the product currently available.  
NZ AU GB IE EU AE HK SG  
F&P PN - 838360 A  
03.2013  
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