User Guide
Video Products
DTP HD DA4 4K 230/330
DTP HD DA8 4K 230/330
DTP HDMI Distribution Amplifiers
68-2545-01 Rev. A
02 15
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FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference. This interference must be corrected at
the expense of the user.
ATTENTION: The Twisted Pair Extension technology works with shielded twisted pair
(STP) cables only. To ensure FCC Class A and CE compliance, STP cables and STP
Connectors are also required.
For more information on safety guidelines, regulatory compliances, EMI/EMF
Regulatory Compliance Guide” on the Extron website.
Copyright
© 2015 Extron Electronics. All rights reserved.
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks®, registered service marks(SM), and trademarks(TM) are the property of
RGB Systems, Inc. or Extron Electronics:
Registered Trademarks (®)
AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, GlobalViewer, Hideaway, Inline, IP Intercom, IP Link, Key Minder,
LockIt, MediaLink, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, System INTEGRATOR, TeamWork,
TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, and XTP Systems
Registered Service Mark(SM) : S3 Service Support Solutions
Trademarks(™)
AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, DRS (Class D Ripple Suppression), DDSP (Digital
Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP (Digital Sync Validation Processing), EQIP,
FastBite, FlexOS, FOXBOX, Global Configurator, IP Intercom HelpDesk, LinkLicense, MAAP, MicroDigital, ProDSP, QS-FPC (QuickSwitch Front Panel
Controller), Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, XTRA, ZipCaddy, ZipClip
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Conventions Used in this Guide
Notifications
The following notifications are used in this guide:
ATTENTION:
• Risk of property damage.
• Risque de dommages matériels.
NOTE: A note draws attention to important information.
TIP: A tip provides a suggestion to make working with the application easier.
Software Commands
Commands are written in the fonts shown here:
^ARMerge Scene,,Op1 scene 1,1^B51^W^C
[01]R000400300004000080000600[02]35[17][03]
EX!*X1&*X2)*X2#*X2!CE}
NOTE: For commands and examples of computer or device responses mentioned
in this guide, the character “0” is used for the number zero and “O” is the capital
letter “o.”
Computer responses and directory paths that do not have variables are written in the font
shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron
Variables are written in slanted form as shown here:
ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:
From the Filemenu, select New.
Click the OKbutton.
Specifications Availability
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Contents
Reference Information ...................................... 20
Introduction............................................................ 1
Using the Internal Web Pages........................... 20
Accessing the Internal Web Pages................ 20
About the DTP HD DA4/DA8 230/330................ 1
Features ............................................................. 1
Application Diagrams.......................................... 3
Pages.......................................................... 21
Downloading Firmware ................................. 22
Installation and Operation.................................. 4
Mounting the Units ............................................. 4
Mounting Kits ..................................................... 4
UL Rack-Mounting Guidelines ............................ 5
Front Panel Features........................................... 5
Rear Panel Features ........................................... 6
Loader......................................................... 22
Loader......................................................... 23
Pages.......................................................... 25
Wiring for RS-232 Control ................................ 10
SIS Commands ................................................... 11
Introduction to SIS ........................................... 11
Communications ......................................... 11
Distribution Amplifier-initiated Messages ....... 11
Copyright Information ................................... 11
Symbols Used in this Guide.............................. 12
Error Messages ............................................ 13
EDID............................................................. 14
DTP HD DA4/DA8 EDID Memory Locations...... 15
Commands ..................................................... 16
Extron DTP HD DA4 4K 230/330 and DTP HD DA8 4K 230/330 • Contents
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Introduction
This guide describes the function, installation, and operation of the DTP HD DA4 4K and
DTP HD DA8 4K series of distribution amplifiers. Unless otherwise stated, the terms
“distribution amplifier” or “DA” refer to any of the products in the series.
This section provides the following information:
z
z
z
About the DTP HD DA4/DA8 4K 230/330
These Extron distribution amplifiers distribute one HDMI input signal to four (DTP HD DA4 4K
230/330) or eight (DTP HD DA8 4K 230/330) simultaneous outputs over shielded twisted pair
(STP) cables. Both models are fully High-bandwidth Digital Content Protection (HDCP) compliant.
These distribution amplifiers support data rates up to 10.2 Gbps (3.4 Gbps per color) with up to
12-bit deep color and use the EDID Minder feature for EDID management.
The automatic output compatibility correction feature scans each output device to ensure that
the output signal is compatible with the color depth and format requirements of the device. Each
output is adjusted independently.
Features
Distributes HDMI plus control and analog audio up to 230 feet (70 meters) or
330 feet (100 meters) over STP cable (depending on the model) — The DTP HD DA
series provides high reliability and maximum performance on an economical and easily
installed cable infrastructure.
Inputs: One HDMI with buffered input loop‑through, one 3.5 mm stereo mini jack
for audio with loop‑through
Outputs: Four (DTP HD DA4 4K 230/330 models) or eight (DTP HD DA8 4K 230/330
models) DTP twisted pair outputs on RJ‑45
Supports computer video up to 2560x1600, HDTV 1080p/60 Deep Color, and 4K
resolutions
DTP outputs are compatible with HDBaseT‑enabled devices — Each DTP output can
be configured to send video and embedded audio, plus bidirectional RS-232 and IR signals
to an HDBaseT-enabled device.
HDMI input loop‑through — The DTP HD DA series features an active local HDMI output
for local monitor support or system expansion.
Audio input with loop‑through accepts additional analog stereo audio signals —
The DTP HD DA series accepts stereo analog audio signals for simultaneous transmission
over the same shielded twisted pair cable, and it includes a loop-through for local audio
system and monitoring needs. Analog audio is not embedded onto the digital video signal,
nor is digital audio de-embedded from the digital video signal.
Extron DTP HD DA4 4K 230/330 and DTP HD DA8 4K 230/330 • Introduction
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Supports multiple embedded audio formats — The DTP HD DA series is compatible
with a broad range of multi-channel audio signals, providing reliable operation with HDMI
sources.
Remote powering of DTP receivers — The DTP HD DA series can provide power to four
or eight DTP receivers over the twisted pair connections, eliminating the need for separate
power supplies at the remote units.
RS‑232 insertion from the Ethernet control port — System level AV device control to
all remote locations via the distribution amplifier’s Ethernet port, providing comprehensive
control of the attached devices without needing additional equipment.
Bidirectional RS‑232 and IR pass‑through for AV device control — Bidirectional
RS-232 control and IR signals can be transmitted alongside the video signal, allowing
remote AV devices to be controlled without the need for additional cabling.
HDCP compliant
Supported HDMI specification features include data rates up to 10.2 Gbps, Deep
Color up to 12‑bit, 3D, and HD lossless audio formats
Key Minder continuously verifies HDCP compliance — Key Minder authenticates
and maintains continuous HDCP encryption between input and output devices to enable
simultaneous distribution of a single source signal to two or more displays.
EDID Minder automatically manages EDID communication between connected
devices — EDID Minder ensures that the source powers up properly and reliably outputs
content for display.
Supports EDID and HDCP transmission — DDC channels are actively buffered, allowing
continuous communication between source and display.
HDCP authentication and signal presence confirmation — Provides real-time
verification of HDCP status for each digital video input and output. This allows for simple,
quick, and easy signal and HDCP verification through front panel LEDs, RS-232, USB, or
Ethernet, providing valuable feedback to a system operator or helpdesk support staff.
HDCP Visual Confirmation provides a green signal when encrypted content is sent
to a non‑compliant display — A full-screen green signal is sent when HDCP-encrypted
content is transmitted to a non-HDCP compliant display, providing immediate visual
confirmation that protected content cannot be viewed on the display.
HDMI to DVI Interface Format Correction — Automatically enables or disables
embedded audio and InfoFrames, and sets the correct color space for proper connection to
HDMI and DVI displays.
RS‑232 control port — Enables the use of serial commands for integration into a control
system. Extron products use the SIS - Simple Instruction Set command protocol, a set of
basic ASCII commands that allow for quick and easy programming.
RJ‑45 signal and link LED indicators for DTP ports — Provides a means for validating
signal flow and operation, allowing quick identification of connectivity issues.
Compatible with all DTP 230 and DTP 330 Series receivers and DTP‑enabled
products — Enables mixing and matching with desktop and wallplate receivers, as well as
other DTP-enabled products to meet application requirements.
Extron DTP HD DA4 4K 230/330 and DTP HD DA8 4K 230/330 • Introduction
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Application Diagrams
The diagrams below show typical applications for the DTP HD DA4/DA8 230/330.
Extron
Tablet
Laptop
Laptop
Laptop
TLP Pro 320C
3.5" Cable Cubby
TouchLink Pro
Touchpanel
iPad
TCP/IP
Network
LAPTOP
PC
DISPLA
Y
ON
DVD
C
C
o
o
m
m
b
b
i
i
n
n
e
ed
d
DISPLAY
OFF
DVD
MUTE
VOLUME
VOLUME
D
O
C
C
A
M
More
Video
AUXILIARY
Ethernet
Ethernet
Ethernet
Extron
IPL Pro S3
IP Link Pro Control
Processor
Audio
VGA
HDMI
HDMI
HDMI
100-240V
~
--A MAX
1
2
3
4
+V
IPL PRO S3
OUT
Extron
1
CONFIGURABLE
2
HDMI
3
4
HDMI
TALLY OUT
HDMI
L
L
R
R
IN1604 HD
Four Input
Scaler
POWER
12V
0.3A MAX
COM
1
COM
2
COM
3
IN
CONTACT IN
RS-232
Tx Rx
1
2
1
2
3
4
G
G
HDMI
T
x
R
x
G
RTS CTS
T
x
R
x
G
RTS CTS
T
x
R
x
G
RTS CTS
LAN / PoE
INPUT
AUDIO
OUTPUT
REMOTE
50-60 Hz
HDMI
RS-232
DTP HD DA4 330
RESET
RS-232
IR
RS-232
IR
INPUT
OUTPUTS
1
2
3
4
Tx Rx
G
Tx Rx
Tx Rx
G
Tx Rx
SIG
LINK
SIG
LINK
SIG
LINK
SIG
LINK
OVER TP
RS-232
OVER TP
RS-232 IR
REMOTE
RS-232
HDBT
DTP
HDBT
DTP
HDBT
DTP
HDBT
DTP
IR
AUDIO
OUT
Tx Rx
G
Tx Rx
OUT
OUT
Tx Rx
G
Tx Rx
OUT
HDMI
LOOP THRU
100-240V
~
--A MAX
LAN
T
x
R
x
G
50/60 Hz
Extron
DTP HD DA4 4K 330
DTP Distribution Ampliꢀer
CATx Cable
up to 330' (100 m)
CATx Cable
up to 330' (100 m)
Extron
Extron
OUTPUTS
OUTPUTS
OUTPUTS
OUTPUTS
DTP HDMI
4K 330 D Rx
Receiver
DTP HDMI
4K 330 D Rx
Receiver
OVER DTP
OVER DTP
OVER DTP
OVER DTP
RS-232
IR
RS-232
IR
RS-232
IR
RS-232
IR
AUDIO
AUDIO
AUDIO
AUDIO
T
x
R
x
G
T
x
R
x
T
x
R
x
G
T
x
R
x
T
x
R
x
G
T
x
R
x
T
x
R
x
G
T
x
R
x
HDMI
RS-232
HDMI
RS-232
HDMI
RS-232
HDMI
RS-232
MODEL 80
MODEL 80
MODEL 80
MODEL 80
FLAT
PANEL
FLAT
PANEL
FLAT
PANEL
FLAT
PANEL
Display with Speakers
Display with Speakers
Figure 1.
DTP HD DA4 4K 230/330 Application Diagram
Extron
Tablet
Laptop
Laptop
Laptop
TLP Pro 320C
3.5" Cable Cubby
TouchLink Pro
Touchpanel
iPad
TCP/IP
Network
LAPTOP
PC
DISPLA
Y
ON
DVD
C
C
o
o
m
m
b
b
i
i
n
n
e
ed
d
DISPLAY
OFF
DVD
MUTE
VOLUME
VOLUME
D
O
C
C
A
M
More
Video
AUXILIARY
Ethernet
Ethernet
Ethernet
Extron
IPL Pro S3
IP Link Pro Control
Processor
Audio
VGA
HDMI
HDMI
HDMI
100-240V
~
--A MAX
1
2
3
4
+V
IPL PRO S3
OUT
Extron
1
CONFIGURABLE
2
HDMI
3
4
HDMI
TALLY OUT
HDMI
L
L
R
R
IN1604 HD
Four Input
Scaler
POWER
12V
0.3A MAX
COM
1
COM
2
COM
3
IN
CONTACT IN
RS-232
1
2
1
2
3
4
G
Tx Rx
G
HDMI
T
x
R
x
G
RTS CTS
T
x
R
x
G
RTS CTS
T
x
R
x
G
RTS CTS
LAN / PoE
INPUT
AUDIO
OUTPUT
REMOTE
50-60 Hz
RS-232 Insertion
from Ethernet for
Display Control
HDMI
RS-232
DTP HD DA8 230
RESET
RS-232
IR
RS-232
IR
RS-232
IR
RS-232
IR
INPUT
OUTPUTS
1
2
3
4
5
6
7
8
Tx Rx
OVER TP
RS-232
G
Tx Rx
Tx Rx
OVER TP
RS-232 IR
G
Tx Rx
Tx Rx
G
Tx Rx
Tx Rx
G
Tx Rx
SIG
LINK
SIG
LINK
SIG
LINK
SIG
LINK
SIG
LINK
SIG
LINK
SIG
LINK
SIG
LINK
OVER TP
RS-232 IR
OVER TP
RS-232 IR
REMOTE
RS-232
HDBT
DTP
HDBT
DTP
HDBT
DTP
HDBT
DTP
HDBT
DTP
HDBT
DTP
HDBT
HDBT
DTP
IR
AUDIO
OUT
Tx Rx
G
Tx Rx
OUT
OUT
Tx Rx
G
Tx Rx
OUT
OUT
Tx Rx
G
Tx Rx
OUT
OUT
Tx Rx
G
Tx Rx
OUT
DTP
HDMI
LOOP THRU
100-240V
~
--A MAX
LAN
Tx Rx
G
50/60 Hz
Extron
DTP HD DA8 4K 330
DTP Distribution Ampliꢀer
CATx Cable
up to 330' (100 m)
CATx Cable
up to 330' (100 m)
Extron
Extron
OUTPUTS
OUTPUTS
OUTPUTS
OUTPUTS
OUTPUTS
OUTPUTS
OUTPUTS
OUTPUTS
DTP HDMI
4K 330 D Rx
Receiver
DTP HDMI
4K 330 D Rx
Receiver
OVER DTP
OVER DTP
OVER DTP
OVER DTP
OVER DTP
OVER DTP
OVER DTP
OVER DTP
R
RS
RS-2
R
R
R
RS-
R-
RS-
R
AUDIO
AUDIO
AUDIO
AUDIO
AUDIO
AUDIO
AUDIO
AUDIO
T
x
R
x
G
T
x
R
x
T
x
R
x
G
T
x
R
x
T
x
R
x
G
T
x
R
x
T
x
R
x
G
T
x
R
x
T
x
R
x
G
T
x
R
x
T
x
R
x
G
T
x
R
x
T
x
R
x
G
T
x
R
x
T
x
R
x
G
T
x
R
x
HDMI
RS-232
HDMI
RS-232
M
O
D
E
L
8
0
M
O
D
E
L
8
0
M
O
D
E
L
8
0
M
O
D
E
L
8
0
FLAT
PANEL
FLAT
PANEL
FLAT
PANEL
FLAT
PANEL
M
O
D
E
L
8
0
M
O
D
E
L
8
0
M
O
D
E
L
8
0
M
O
D
E
L
8
0
Displays with
Speakers
Figure 2.
DTP HD DA8 4K 230/330 Application Diagram
Extron DTP HD DA4 4K 230/330 and DTP HD DA8 4K 230/330 • Introduction
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Installation and
Operation
This section of the guide describes the following topics concerned with the installation,
setup, and operation of the DTP HD DA4 and DTP HD DA8 series of distribution amplifiers.
z
z
z
z
z
z
Mounting the Units
ATTENTION:
• Installation and service must be performed by authorized personnel only.
• L’installation et l’entretien doivent être effectués par le personnel autorisé
uniquement.
The DTP HD DA4 and DTP HD DA8 series of distribution amplifiers can be placed on a
table, mounted in a rack, or mounted under a desk or table.
Tabletop Use
Affix the included rubber feet to the bottom of the unit and place it in any convenient
location.
Mounting Kits
Mount the unit using any optional compatible mounting kit listed on the Extron website
Extron DTP HD DA4 4K 230/330 and DTP HD DA8 4K 230/330 • Installation and Operation
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UL Rack-Mounting Guidelines
The following Underwriters Laboratories (UL) requirements pertain to the installation of the
unit into a rack.
•
Elevated operating ambient temperature — If installed in a closed or multi-unit rack
assembly, the operating ambient temperature of the rack environment may be greater
than room ambient. Therefore, consider installing the equipment in an environment
compatible with the maximum ambient temperature (TMA = +122 °F, +50 °C) specified
by Extron.
•
•
•
Reduced air flow — Installation of the equipment in a rack should be such that the
amount of air flow required for safe operation of the equipment is not compromised.
Mechanical loading — Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical loading.
Circuit overloading — Consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of the circuits might have
on overcurrent protection and supply wiring. Appropriate consideration of equipment
nameplate ratings should be used when addressing this concern.
Front Panel Features
C
E
OUTPUTS
INPUT
SIGNAL
LOOP
THRU
1
2
3
4
CONFIG
HDCP
DTP HD DA4 Series
DTP DISTRIBUTION AMPLIFIER
A B
D
F
C
E
OUTPUTS
INPUT
SIGNAL
LOOP
THRU
1
2
3
4
5
6
7
8
CONFIG
HDCP
DTP HD DA8 Series
DTP DISTRIBUTION AMPLIFIER
A B
D
F
Power status LED — Lights green when power is applied to the unit.
A
B
USB Config port — Used for firmware updates, SIS configuration, and software
control. This port can be used as an alternative to the rear panel Remote RS-232 captive
screw connector.
NOTES:
• Neither port has precedence and commands from either port are handled in
the order they are received.
• Extron recommends that the USB port is used for temporary connections.
If a permanent connection is required, the RS-232 port should be used.
Input Signal LED — Lights green when a signal is detected on the HDMI input.
C
D
Input HDCP LED — Lights green when HDCP presence is detected on the HDMI
input.
Output Signal LEDs — Light green when a signal is detected on the HDMI outputs.
E
F
Output HDCP LEDs — Light green when HDCP presence is detected on the HDMI
outputs.
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Rear Panel Features
A
C
I
100-240V 1.0A
DTP HD DA4 330
RESET
INPUT
OUTPUTS
RS-232 IR
RS-232 IR
1
2
3
4
Tx Rx
G
Tx Rx
Tx Rx
G
Tx Rx
SIG
LINK
SIG
LINK
SIG
LINK
SIG
LINK
OVER TP
OVER TP
REMOTE
RS-232
HDBT
HDBT
DTP
HDBT
DTP
HDBT
DTP
RS-232 IR
RS-232 IR
HDMI
LOOP THRU
50/60Hz
AUDIO
Tx Rx
G
Tx Rx
Tx Rx
G
Tx Rx
DP
LAN
Tx R
G
OT
OUT
OUT
OUT
B
C
D
E F G
H
J K
I
A
100-2401.0A
DTP HD DA8 330
RESET
INPUT
OUTPUTS
RS-232 IR
RS-232 IR
RS-232 IR
RS-232 IR
1
2
3
5
6
8
4
7
Tx Rx
G
Tx Rx
Tx Rx
G
Tx Rx
Tx Rx
G
Tx Rx
Tx Rx
G
Tx Rx
SIG
LINK
SIG
LINK
SIG
LINK
SIG
LINK
SIG
LINK
SIG
LINK
SIG
LINK
SIG
LINK
OVER TP
OVER TP
OVER TP
OVER TP
REMOTE
RS-232
HDBT
DTP
HDBT
DTP
HDBT
DTP
HDBT HDBT
HDBT
DTP
HDBT
DTP
HDBT
DTP
RS-232 IR
RS-232 IR
RS-232 IR
RS-232 IR
HDMI
LOOP THRU
50/60Hz
AUIO
Tx Rx
G
Tx Rx
Tx Rx
G
Tx Rx
Tx Rx
G
Tx Rx
Tx Rx
G
Tx Rx
DTP
DTP
LAN
Tx Rx
G
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
B
D
E F G
H
J K
A
B
C
D
E
F
G
H
I
J
K
Power input — Connect the provided IEC connector to a 100-240 VAC (50 or 60 Hz)
power source.
A
B
Analog audio input — Connect an unbalanced stereo audio source to these 3.5 mm
mini stereo jacks.
NOTE: The units do NOT embed analog audio onto the HDMI signal. This analog
audio signal is transmitted simultaneously with audio embedded within the HDMI
signal.
Analog audio Loop‑Thru — Connect an audio system to this 3.5 mm mini stereo jack
for local loop-through monitoring of the source audio.
C
D
E
HDMI input — Connect a source device to this female HDMI type A connector (see
Connecting the Input Source on page 8 for more information).
HDMI Loop Thru — Connect a display to this female HDMI type A connector for local
page 8 for more information).
DTP/HDBaseT configuration switch — Set this 2-position, recessed switch
to configure the output between HDBaseT and DTP modes. When configured for
HDBaseT, use an HDBaseT-compatible receiver. When configured for DTP, use a
DTP-compatible receiver.
F
Extron DTP HD DA4 4K 230/330 and DTP HD DA8 4K 230/330 • Installation and Operation
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DTP/HDBaseT outputs — Use STP cables to connect these 4 (DA4 models) or 8
information).
G
ATTENTION:
• Do not connect these outputs to a telecommunications or computer data
network.
• Ne connectez pas ces appareils à des données informatiques ou à un réseau
de télécommunications.
RS-232
IR
DTP-compatible or HDBaseT-compatible devices, connect a control device
to the 5-pole captive screw connector. This port includes only the 3 poles
labeled “RS-232” (see image below for wiring instructions).
H
Tx Rx G Tx Rx
RS-232
IR
device to the 5-pole captive screw connector. This port includes only the
2 poles labeled “IR” and shares the ground pole with the RS-232 port
(see image below for wiring instructions).
Tx Rx G Tx Rx
IR Device
Rx Tx Gnd
Tx/Rx
Pins
Tx Rx Gnd
RS-232 Device
NOTE: RS-232 and IR data can be transmitted simultaneously.
this reset button for approximately 9 seconds. The reset LED will flash green 3 times,
once every 3 seconds. After the third flash, release the button and quickly press it once
more to complete the reset. The LED will flash green 3 times indicating that the default
settings have been restored.
I
J
LAN (Ethernet) connector — Use an RJ-45 cable to connect this jack to a LAN
(Ethernet) for control of the device.
•
•
Use a straight-through cable for connection to a switch, hub, or router.
Use a crossover cable or a straight-through cable for connection directly to a PC.
Wire the connector as shown in the image below.
Pins:
12345678
Straight-through Cable
Crossover Cable
(for connection to a switch, hub, or router)
(for direct connection to a PC)
End 1
Pin Wire Color
End 2
Pin Wire Color
End 1
Pin Wire Color
End 2
Pin Wire Color
1
2
3
4
5
6
7
8
white-orange
orange
white-green
blue
white-blue
green
white-brown
brown
1
2
3
4
5
6
7
8
white-orange
orange
white-green
blue
white-blue
green
white-brown
brown
1
2
3
4
5
6
7
8
white-orange
orange
white-green
blue
white-blue
green
white-brown
brown
1
2
3
4
5
6
7
8
white-green
green
white-orange
blue
white-blue
orange
white-brown
brown
RJ-45
Connector
Insert Twisted
Pair Wires
TIA/EIA-T568B
T568B
T568B
T568A
3-pole, 3.5 mm captive screw connector and configure it as follows: 9600 baud rate,
information).
K
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Connecting the Input Source
Use an HDMI cable to connect the input source to the female HDMI socket on the rear panel
Follow these instructions to secure the input and output HDMI connectors to the unit with the
LockIt HDMI lacing bracket provided:
1. Plug the HDMI cable into the rear panel connection.
2. Loosen the HDMI connection mounting screw from the panel enough to allow the LockIt
lacing bracket to be placed over it. The screw does not have to be removed.
3. Place the LockIt lacing bracket on the screw and against the HDMI connector, then tighten
the screw to secure the bracket.
ATTENTION:
• Do not overtighten the HDMI connection mounting screw. The shield it fastens to is
very thin and can easily be stripped.
• Ne serrez pas trop la vis de montage de la connexion HDMI. Le blindage
auquel elle est attachée est très fin et peut facilement être dénudé.
4. Loosely place the included tie wrap around the HDMI connector and the LockIt lacing
bracket as shown.
5. While holding the connector securely against the lacing bracket, tighten the tie wrap, then
remove any excess length.
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Twisted Pair Recommendations for DTP Communication
Use the following pin configurations for shielded twisted pair cables.
Pins:
12345678
TIA/EIA T
568 B
Pin Wire color
1
2
3
4
5
6
7
8
White-orange
Orange
White-green
Blue
White-blue
Green
White-brown
Brown
TP Wires
Figure 3. Twisted Pair Cable Configuration
Supported Cables
The distribution amplifiers are compatible with shielded twisted pair cable (F/UTP, SF/UTP,
and S/FTP).
ATTENTION:
• Do not use Extron UTP23SF-4 Enhanced Skew-Free AV UTP cable or STP201
cable to link the device with DTP transmitters or receivers.
• N’utilisez pas le câble AV Skew-Free UTP version améliorée UTP23SF d’Extron
ou le câble STP201 pour relier le appareil avec les émetteurs ou les récepteurs
DTP.
Cable Recommendations
Extron recommends using the following practices to achieve full transmission distances and
reduce transmission errors.
•
Use the following Extron XTP DTP 24 SF/UTP cables and connectors for the best
performance:
•
•
•
XTP DTP 24/1000
XTP DTP 24P/1000 Plenum 1000’ (305 m) spool
XTP DTP 24 Plug Package of 10
Non-Plenum 1000’ (305 m) spool
22-236-03
22-235-03
101-005-02
•
If not using XTP DTP 24 cable, at a minimum, Extron recommends 24 AWG, solid
conductor, STP cable with a minimum bandwidth of 400 MHz.
•
•
Terminate cables with shielded connectors to the TIA/EIA-T568B standard.
Limit the use of more than two pass-through points, which may include patch points,
punch down connectors, couplers, and power injectors. If these pass-through points
are required, use shielded couplers and punch down connectors.
NOTE: When using shielded twisted pair cable in bundles or conduits, consider the
following:
• Do not exceed 40% fill capacity in conduits.
• Do not comb the cable for the first 20 meters, where cables are straightened,
aligned, and secured in tight bundles.
• Loosely place cables and limit the use of tie wraps or hook-and-loop fasteners.
• Separate twisted pair cables from AC power cables.
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Wiring for RS-232 Control
RS-232 communication between the distribution amplifier and a host PC can be used to update
SIS Commands on page 16).
K
B
NOTES:
•
Neither port has precedence and commands from either port are handled in the
order they are received.
•
Extron recommends that the USB port is used for temporary connections. If a
permanent connection is required, the RS-232 port should be used.
1. Connect an RS-232 cable to the computer, using a female 9-pin D connector (see figure 4):
z
z
z
Data received by the computer = pin 2
Data transmitted by the computer = pin 3
Ground = pin 5
2. Wire the opposite end of the cable to the provided 3-pole captive screw plug (see figure 4):
z
z
z
Data transmitted by the DA plugs into the Tx (transmit) port
Data received by the DA plugs into the Rx (receive) port
Ground plugs into the G (ground) port
NOTES:
•
The wiring in the RS-232 cables crosses over so that the Tx on the distribution
amplifier connects to the Rx of the control device and vice versa. Ground always
connects to ground.
•
If the cable has a drain wire, tie the drain wire to the ground at both ends.
REMOTE
5
1
RS-232
Pin 2 = Rx
Pin 3 = Tx
Pin 5 = G
Receive
Transmit
Ground
Transmit
Receive
Ground
9
6
Tx Rx G
DB9 Pin Locations
Female
Computer
DTP HD DA4/DA8 230/330
Figure 4.
Wiring the DTP HD DA4 and DA8 Series for RS‑232 Control
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SIS Commands
This section provides information about the SIS commands that are used to configure the
DTP HD DA4 and DTP HD DA8 series. The following topics are discussed:
z
z
z
z
Introduction to SIS
The distribution amplifiers can be set up and controlled remotely via Extron SIS commands that
are issued from a host computer running the Extron DataViewer utility or other control system.
The host device can be connected to the RJ-45 LAN connector on the rear panel, the 3-pole
captive screw connector on the rear panel, or to the mini USB config port on the front panel.
The serial protocol is 9600 baud, 8 data bit, 1 stop bit, and no parity.
NOTE: The wiring in the RS-232 cables crosses over so that the distribution amplifier
transmit (Tx) wire connects with the control device receive (Rx) and vice versa.
Host-to-Distribution Amplifier Communications
SIS commands consist of strings (one or more characters per command field). No special
characters are required to begin or end a command sequence. Unless otherwise stated, upper
and lower case characters can be used interchangeably. Most responses from the distribution
amplifier ends with a carriage return and a line feed (CR/LF = ]), which signals the end of the
response character string. When the switcher determines that a command is valid, it executes
the command and sends a response to the host device.
Distribution Amplifier-initiated Messages
When a local event such as a change in signal status takes place, the distribution amplifier
responds by sending a message to the host, indicating the status change. No response is
required from the host.
Copyright Information
The copyright message is displayed upon connecting to a DA via TCP/IP or Telnet or after a
power cycle via RS-232.
]© Copyright 20yy, Extron Electronics, DTP HD DA4/DA8 4K 230/330,
Vx.xx, 60-xxxx-01]
Mon, 2 Feb 2015 11:27:33]
20yyis the year the currently installed firmware was released, Vx.xxis the firmware version
number, and 60-xxxx-01is the catalog part number.
This is followed by a Passwordprompt if a password has been set.
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Symbols Used in this Guide
When programming in the field, certain characters are most conveniently represented by their
hexadecimal rather than their ASCII values. The table below shows the hexadecimal equivalent of
each ASCII character:
ASCII to HEX Conversion Table
Space
.
Table 1.
ASCII to HEX Conversion Table
Symbol Definitions
=
=
=
=
Space
•
]
Carriage return with line feed
Carriage return with no line feed
Escape
| or }
E
or W
=
=
=
=
Output selection
1- 4(DTP HD DA4 models)
1- 8(DTP HD DA8 models)
X!
X@
X#
X$
Output status
0= disabled/off/undetected
1= enabled/on/detected
Video color bit depth
EDID memory location
0= auto (based on EDID of sink)
1= force 8-bit
See the DTP HD DA4/DA8 EDID Memory
Locations table on page 15.
=
=
=
=
EDID data as 256 bytes of hex
data (text representation)
X%
X^
X&
X*
Native resolution and refresh
rate (translated from hex)
Example: 1600x1200 @60Hz
Controller firmware version to
the second decimal place
Unit name: Up to 24
alphanumeric characters
(including the hyphen [-])
No spaces allowed
No distinction between upper and lower case letters
First character must be a letter
Last character cannot be a hyphen (-)
Default is model name followed by last 3 digits of
MAC address
=
RS-232 mode
0= RS-232 pass through
1= Embedded RS-232
X1)
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=
TMDS output format
0= Auto (default), pass through if HDMI sink, force
DVI format if DVI sink
1= DVI RGB 444
X1!
X1@
2= HDMI RGB “Full”
3= HDMI RGB “Limited”
4= HDMI YUV 444 “Limited”
5= HDMI YUV 444 “Full”
6= HDMI YUV 422 “Limited”
7= HDMI YUV 422 “Full”
=
HDCP output mode
0= Encrypt as required by input
(Continuous trials for HDMI sinks, attempt for 10
seconds on DVI sinks,then fail)
1= Always encrypt
(Continuous trials for HDMI sinks, attempt for 10
seconds on DVI sinks,then fail)
2= Encrypt as required by input
(Continuous trials for HDMI sinks and DVI sinks)
3= Always encrypt
(Continuous trials for HDMI sinks and DVI sinks)
=
=
DTP/HDBaseT switch position
Verbose mode
0= DTP mode
1= HDBaseT mode
X1#
X1$
0= Clear/none (default for telnet)
1= Verbose mode (default for RS-232 and USB)
2= Tagged responses for queries
3= Verbose mode and tagged responses for queries
=
=
Set date/time
IP address
MM/DD/YY-HH:MM:SS
Example: Fri, 21 Jun 2002 10:54:00
X1%
X1^
xxx.xxx.xxx.xxx
(192.168.254.254= default)
=
=
=
MAC address
Subnet mask
Password
00-05-A6-xx-xx-xx
X1&
X1*
X1(
xxx.xxx.xxx.xxx(255.255.0.0= default)
12 digits and alphanumeric characters for user or
admin passwords.
NOTE: / \ | *and spaceare invalid characters.
=
Port number
01= Remote RS-232/RS-422 port
02= unused
X5&
03-10= UARTs 1through 8
=
=
=
=
=
Baud rate
Default = 9600
Port 1 is fixed at 9600
X5*
X5(
X6)
X6!
X6$
Parity
Odd, Even, None (default), Mark, Space (only the first
letter is required)
Data bits
7-8
(8= default)
Stop bits
1, 2
(1= default)
Port timeout intervals
1-65000
(1= 10 seconds; default = 30 - 300 seconds = 5
minutes, in 10-second increments)
=
=
Start point for UART ports
Video mute
1999= default
X6%
X6^
0= Video mute disabled
1= Video mute
2= Video and sync mute
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Error Messages
E01— Invalid output channel number (too large)
E10— Invalid command
E13— Invalid value (too large)
EDID
User assigned mode
In user assigned mode, the user can select from 55 factory loaded EDID files, each categorized
by rate type (PC or HDTV), video format (DVI or HDMI), audio type (2-Ch or Multi-Ch), and native
resolution. The unit retains this setting after a power cycle.
Additionally, two user-loaded slots are available to save the EDID of any connected display.
EDIDs saved to these slots are retained after a power cycle. Upon a factory reset, these EDIDs
revert to the factory default (720p @ 60 Hz, 2-Ch audio).
A table showing the factory loaded EDID options is shown on the following page. The EDID
memory location is labelled X$for consistency with the value in the SIS commands.
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Command and Response Table for SIS Commands
Command
ASCII Command
(host to unit)
Response
Additional Description
(unit to host)
Video Mute
Video mute single output
X!*X6^B/b
VmtX!*X6^]
Video mute output X!only
1, 2, 3, or 4(DA4)
1, 2, 3, 4, 5, 6, 7, or 8(DA8)
X6^ = 0(video mute disabled)
or 1(video mute TMDS)
or 2(video and sync mute)
Video mute all outputs
Query video mute status
X6^B/b
VmtX6^]
Video mute status of outputs 1 to 4
(DA4) or 1 to 8 (DA8).
B/b
VmtX6^•X6^•...X6^]
Analog Audio Mute
Audio mute single output
X!*X@Z/z
AmtX!*X@]
Audio mute output X!only
X@ = 0(audio mute disabled)
or 1(audio mute)
Audio mute all outputs
Query audio mute status
X@Z/z
AmtX@]
Z/z
Audio mute status of outputs 1to 4
(DA4) or 1to 8(DA8).
AmtX@•X@•...X@]
HDMI (embedded) Audio Mute
Audio mute single output
EX!*X@AFMT}
AfmtX!*X@]
Audio mute output X!only
X@ = 0(audio mute disabled)
or 1(audio mute)
Audio mute all outputs
Query audio mute status
EX@AFMT}
EAFMT}
AfmtX@]
Audio mute status of outputs 1 to 4
(DA4) or 1 to 8 (DA8).
AfmtX@•X@•...X@]
TMDS Output Format
Set format for single output
EX!*X1!VTPO}
VtpoX!*X1!]
X1!= 0-7
(0= default)
Set format for all outputs
Query format settings
EX1!VTPO}
EVTPO}
VtpoX1!]
TMDS settings of outputs 1 to 4
(DA4) or 1 to 8 (DA8).
VtpoX@•X@•...X@]
Video Color Bit Depth
Set video bit depth for a
single output
EVX!*X#BITD}
EVX#BITD}
EVBITD}
BitdVX!*X#]
BitdVX#]
X# = 0(auto, based on sink EDID)
1(force 8-bit)
Set video bit depth for all
outputs
X# = 0(auto, based on sink EDID)
1(force 8-bit)
Query video bit depth for all
outputs
Video bit depth of outputs 1 to 4
(DA4) or 1 to 8 (DA8).
BitdVX#•X#•...X#]
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Command
ASCII Command
(host to unit)
Response
Additional Description
(unit to host)
HDCP Output Mode
Set HDCP output mode for
a single output
ESX!*X1@HDCP}
ESX1@HDCP}
ESHDCP}
HdcpSX!*X1@]
HdcpSX1@]
X1@ = 0- 3(0is default)
X1@ = 0- 3(0is default)
Set HDCP output mode for
all outputs
Query HDCP output mode
for all outputs
Video bit depth of outputs 1 to 4
(DA4) or 1 to 8 (DA8).
HdcpSX1@•X1@•...
X1@]
Signal Status (unsolicited)
Request all signal status
Input * Outputs local-max
Input * Outputs local-max
ELS}
SigX@*X@•X@•...X@]
HdcpX@*X@•X@•...X@]
Request all HDCP status
EHDCP}
HDCP Authorized Device
HDCP authorization enable/
disable
EEX@HDCP}
EEHDCP}
HdcpEX@]
X@ = 0(disabled)
1(enabled, default)
Query HDCP authorization
status
X@]
X@ = 0(disabled)
1(enabled, default)
EDID Minder
Assign EDID to input
EAX$EDID}
EdidAX$]
X$ = EDID memory location (1- 66)
see the DTP HD DA4/DA8 EDID
Memory Locations table on page
15 (default is 720p @ 60 Hz, 2-ch
audio)
View EDID assignment
EAEDID}
X$]
Save EDID of output to user
location
Store the EDID of output X!into
EDID memory location X$(65 or
66)
ESX!*X$EDID}
EdidSX!*X$]
View/Read EDID in Hex
Read out EDID in Hex from currently
selected EDID
EREDID}
ENEDID}
X%]
X^]
View EDID native resolution
Resolution and refresh rate of
currently selected EDID
Example: 1600x1200@60Hz
Import EDID to user slot
Import EDID from filenameinto
specified user slot
EIX$filenameEDID}
EdidIX$]
X$ = 65 or 66
Upload EDID file to unit
Export EDID to file
E+UFsize,filename} Upl]
Export EDID from specified EDID
table slot to filename
EEX$filenameEDID}
EdidEX$]
X$ = 1- 66
Send file from unit to PC
File data (128 or 256
bytes)
Send filenamefrom unit to
connected PC
EfilenameSF}
NOTE: filenamecan optionally carry a full path name. The EDID file format will be “.bin” carrying 128 or 256
bytes of binary data.
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Command
ASCII Command
(host to unit)
Response
Additional Description
(unit to host)
IP Configuration/Setup
Set date/time
EX1%CT}
ECT}
IptX1%]
X1%]
View date/time
Set DHCP mode
EX@DH}
EDH}
IdhX@]
X@]
View DHCP mode
Set IP address
Default = 192.168.254.254
EX1^CI}
ECI}
IpiX1^]
X1^]
View IP address
View MAC address
Set subnet mask
ECH}
X1&]
Default = 255.255.0.0
Default = 0.0.0.0
EX1*CS}
ECS}
IpsX1*]
X1*]
View subnet mask
Set gateway IP address
View gateway IP address
Set DNS server IP address
View DNS server IP address
Get number of connections
EX1^CG}
ECG}
IpgX1^]
X1^]
Default = 0.0.0.0
EX1^DI}
EDI}
IpdX1^]
X1^]
{Number of connections}
ECC}
X1%]
Set admin password
Clear admin password
View admin password
Set user password
EX1(CA}
E•CA}
ECA}
Ipa•X1(]
Ipa•X1%]
X1(]
EX1(CU}
E•CU}
ECU}
Ipu•X1(]
Ipu•]
Clear user password
View user password
X1(]
RS‑232 Insertion Port Setup
Enable output RS-232 port
Set RS-232 to pass through (default)
Set RS-232 to Ethernet insertion
EOX!*0LRPT}
LrptOX!*0]
LrptOX!*1]
LrptOX1)]
Enable output UART port
Set all ports
EOX!*1LRPT}
EOX1)*LRPT}
Set all ports to pass through or
Ethernet insertion
View Insertion Port Setup
View output insert setting
View port setting
EOX!LRPT}
EOLRPT}
X1)]
1
2
3
n
1
2
3
View all output insert port
setting
X1)X1)X1)...X1)] Verbose: LrptO00*X1)X1)X1)...
n
X1)]
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Command
ASCII Command
(host to unit)
Response
Additional Description
(unit to host)
Serial Port Configuration
Set serial port parameters
EX5&*X5*,X5(,X6),
X6!CP}
CpnX5&•CcpX5*,X5(,
X6),X6!]
Query serial port
parameters
Read port parameters
Set timeout
EX5&CP}
X5*,X5(,X6),X6!]
Configure current port
timeout
E0*X6$TC}
Pti0*X6$]
View current port timeout
View timeout
E0TC}
X6$]
Configure global port
timeout
E1*X6$TC}
Pti1*X6$]
View global port timeout
Set UART start point
E1TC}
X6$]
Default = 1999
Output 1 uses 2001
Output 8 uses 2008
EX6%*MD}
PmdX6%]
Query UART start point
Read start point for UART
EMD}
X6%]
Unit Name
Set unit name
EX*CN}
E•CN}
Ipn•X*]
X* = Up to 24 alphanumeric
characters, including "-"
Set unit name to factory
default
Example:
Ipn•{Default}]
DTP-HD-DA8-330-0B-4A-45
(Model name and last 3 pairs of MAC
address)
View unit name
ECN}
X*]
Other
Set verbose mode
EX1$CV}
ECV}
VrbX1$]
Query verbose mode
Query DTP mode
X1$]
EOHDBT}
HdbtOX1#•X1#•X1#......
X1#]
Request part number
DTP HD DA4 230
DTP HD DA8 230
DTP HD DA4 330
DTP HD DA8 330
N/n
60-1437-01]
60-1438-01]
60-1437-51]
60-1438-51]
Query firmware version
Q/q
X&]
Query firmware version with
build
Firmware build with 2 decimals
*Q/q
x.xx.xxxx]
Reset settings (retain IP
settings)
EZXXX}
EZQQQ}
Zpx]
Zpq]
Reset all settings (including
IP settings)
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Reference
Information
This section provides information about updating the firmware of the DTP HD DA models.
The following topics are discussed:
z
z
Using the Internal Web Pages
The DTP HD DA4/DA8 4K 230/330 Internal Web Pages allow for monitoring and set up of
the device via an Ethernet connection.
Accessing the Internal Web Pages
To access the Internal Web Pages:
1. Using an RJ-45 cable, connect the device to a LAN via the rear panel LAN connector
2. Enter the device IP address into a Web browser address bar.
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Setting Up the Device with the Internal Web Pages
Output status
This section displays the status of all connected outputs. This section is not configurable.
Input status
This section displays the status of the connected input. This section is not configurable.
Device info
This section displays device information including:
•
Device Name — Displays the device name. Click the Editbutton to configure the
name.
•
•
•
Part Number — Displays the device part number (non-configurable)
Model Name — Displays the device model number (non-configurable)
Model Description — Displays a description of the connected model (non-
configurable)
•
Firmware Version — Displays the current firmware version number. Click the
Updatebutton to load new firmware to the device (see the following section for more
information)
•
Firmware Build — Displays the current firmware build (non-configurable)
Date/Time settings
This section displays the date and time settings of the device. Click Sync to PCto
automatically sync the time to the connected PC. Click Set Manuallyto set a desired
time.
Configure this device
Click the link in this section to go to the Extron website where the Product Configuration
Software (PCS) can be downloaded.
Communication settings
This section displays the TCP/IP and RS-232 device communications settings.
TCP/IP
If necessary, click the Editbutton to change the TCP/IP settings.
RS-232
This section is non-configurable.
Passwords
Click the Setbutton to set up a password for the device.
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Updating the Device Firmware
Update the device firmware via either the Internal Web Pages or the Extron Firmware Loader
software.
Downloading Firmware
To obtain the latest version of firmware for your distribution amplifier:
1
click the Firmwarelink ( ) on the left sidebar menu.
2
1
3
2
Figure 5.
Firmware Link on the Download Tab
2. On the Download Centerscreen, click the letter D( ).
3
3. (Optional) click Release Notesnext to the necessary firmware. These notes show the
issues that are addressed by the latest update. If these issues do not affect the current
device, updating the firmware may not be necessary.
4. Locate the necessary firmware in the list and click Download.
5. On the next screen that appears, enter the requested user information, then click the
Downloadbutton.
6. Follow the instructions on the rest of the download screens to save the executable firmware
file to the computer. Note the folder to which the file was saved.
7. In Windows Explorer or another file browser, locate the downloaded executable file and
double-click it to run it.
8. Follow the instructions on the Installation Wizardscreens to install the new firmware
on the computer. A Release Notes file and a set of instructions for updating the firmware are
also loaded.
Downloading and Installing Firmware Loader
Extron recommends using the Firmware Loader software to update the firmware on Extron
products. If Firmware Loader is not already installed on the connected computer, download it as
follows:
2. On the Download Centerscreen, click the Softwarelink on the left sidebar menu.
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3. On the next Download Centerscreen, locate Firmware Loader and click its Download
link.
1
Figure 6.
Firmware Loader Download Link
4. On the next screen, enter the requested information, then click the
Download fw_loader_vnxnxn.exe button(where n is the Firmware Loader version
number).
5. Follow the instructions on the rest of the download screens to save the executable Firmware
Loader installer file to the computer. Note the folder to which the file was saved.
6. In Windows Explorer or another file browser, locate the downloaded executable installer file
and double-click it to open it.
7. Follow the instructions on the Installation Wizard screens to install Firmware Loader on the
computer. Unless you specify otherwise, the installer program places the Firmware Loader
file, FWLoader.exe, at c:\Program Files\Extron\FWLoader.
Loading Firmware to the DA with Firmware Loader
To load a new version of firmware to the distribution amplifier using Firmware Loader, follow these
instructions.
1. If not already installed, download and install the Firmware Loader executable
previous page).
2. If necessary, download the latest version of firmware for the desired product (see
Downloading Firmware on the previous page).
3. Connect the distribution amplifier to the computer using the front panel USB connector
(
B
J
K
4. Open Firmware Loader. If there is no desktop icon, open the program from the Start menu
by selecting:
Start> AllPrograms> ExtronElectronics> FirmwareLoader> Firmware
Loader
The Firmware Loaderdialog box opens with the Add Device...dialog box in front of
it.
Figure 7.
Opening Firmware Loader
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5. Select the DTP HD DAproduct from the Device Namemenu.
6. Select RS-232, USB, or TCP/IPfrom the Connection Methodmenu.
7. Depending on the connection method that selected, additional options appear. Make the
appropriate selections for the connection method.
•
RS‑232: Select the appropriate options from the Com Port and Baud Rate menus.
•
USB: Only the Extron USB Device_0 option is available on the Available Devices
menu. Make sure that it is selected.
•
TCP/IP: Enter the IP address (default is 192.168.254.254), port number, and
password (if necessary).
8. Click Connect. If the connection is successful, DTP HD DA4 4K 230/330 or
DTP HD DA8 4K 230/330is displayed in green in the Connected Devicepanel, followed
by a green check mark.
9. Click Browseto locate the Firmware file that was downloaded in step 2.
ATTENTION:
•
Valid firmware files must have the file extension S19. A file with any other
extension is not a firmware upgrade for this device and could cause the device
to stop functioning.
•
Les fichiers firmware valides doivent contenir l’extension fichier S19. Un fichier
avec n’importe quelle autre extension n’est pas une mise à jour de firmware
pour cet appareil et l’appareil pourrait arrêter de fonctionner.
NOTES:
•
The original factory-installed firmware is permanently available on the DA units.
If the attempted firmware upload fails for any reason, the unit reverts to the
factory version.
•
By default, when the firmware is downloaded from the Extron site, it is saved in
one of the following paths:
C:\Program Files\Extron\Firmware\folder_name(Windows XP) or
C:\Program Files (x86)\Extron\Firmware\folder_name
(Windows 7) where folder_namemay be named for the specific model
needed.
10. If multiple units are connected to the computer, it is possible to upload the same firmware to
all of them. Click Add Next.
The first device is added to the Devicessection and the Add Device...dialog box
remains open. Add additional devices, by repeating this step.
When adding the last device, (or if only updating a single unit) click Add(do not press Add
Next). The device is added to the device list in the Firmware Loaderwindow and the
Add Device...dialog box closes.
11. Highlight the distribution amplifier in the device list and click Begin. The following indicators
show the progress of the update:
•
The Transfer Timesection shows the amounts of remaining and elapsed time for
the update.
•
•
The Total Progresssection displays a progress bar with Uploading...above it.
In the Devicessection, the Progresscolumn displays an incrementing percentage
and another progress bar. The Statuscolumn displays Uploading.
12. The upload is complete when the Remaining Timefield shows 00.00.00, the Progress
column shows 100%, and Completedis displayed above the progress bar and in the
Statusfield. Close the Firmware Loaderdialog box.
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Loading Firmware to the DA with Internal Web Pages
1. Using an internet browser, navigate to the device Internal Web Pages.
2. In the Device Infosection, click the Updatebutton.
3. Click the Browsebutton and locate and select the desired firmware file, then click
Open.
4. Click the Uploadbutton.
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Extron Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period of three years
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is
returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Extron Electronics
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.
Japan:
Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
Europe and Africa:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Asia:
Middle East:
Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
Extron Middle East
Dubai Airport Free Zone
F12, PO Box 293666
United Arab Emirates, Dubai
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not
authorized by Extron.
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return
Authorization) number. This will begin the repair process.
USA:
Asia:
714.491.1500 or 800.633.9876 Europe:
65.6383.4400 Japan: 81.3.3511.7655
31.33.453.4040
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage
during shipment. Returned units must include the serial number and a description of the problem, as well as the
name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality,
performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct,
indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may
not apply to you.
Extron Asia
Extron India
Extron Headquarters
Extron Europe
Extron Japan
Extron China
Extron Middle East
Extron Korea
+65.6383.4400
+65.6383.4664 FAX
1800.3070.3777
(Inside India Only)
+1.800.633.9876 (Inside USA/Canada Only)
+800.3987.6673
(Inside Europe Only)
+81.3.3511.7655
+81.3.3511.7656 FAX
+86.21.3760.1568
+86.21.3760.1566 FAX
+971.4.299.1800
+971.4.299.1880 FAX
+82.2.3444.1571
+82.2.3444.1575 FAX
Extron USA - West
+1.714.491.1500
Extron USA - East
+1.919.850.1000
+91.80.3055.3777
+31.33.453.4040
+91.80.3055.3737 FAX
+1.714.491.1517 FAX
+1.919.850.1001 FAX
+31.33.453.4050 FAX
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