Evolve Communications Universal Remote RD5000 User Manual

This changes everything!

User’s Manual

RD5000

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Table of Contents

5. Using the MENU Key

a. Menu Screen

b. Remote Support

c. Time and Date

6. Using the ADVANCED Key

a. Extended Function Screen

b. Accessing the Extended Function Screen

7. Using the LIGHT Key

8. Promo Screens

a. Informational

b. Request a Link

c. Request an Email

d. Channel Tuning

e. Channel Promo Screens

f. Browsing Promos

9. Alert Screens

Advanced Settings

1. View Device Settings

2. ViewDirecTune* Settings

3. Adjust DirecTune Method

4. Adjust DirecTune Speed

5. Channel Key Settings

6. Add or Clear Channel Lock

7. Add or Clear Volume Lock

Troubleshooting

1. General

2. Setting up

3. Syncing

FAQ

Specifications

License Agreement

Index

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Introduction

1. Evolve GUIDE Remote*

The Evolve GUIDE Remote* (GUIDE Remote*) is more than a universal remote

control—it is the ultimate interactive device for TV and Internet users. The

GUIDE Remote has state-of-the-art features that provide you and your family

with hand-held, instantaneous access to weekly TV Listings, games, viewer

rewards and valuable discounts. It allows you to request information about your

favorite programs while you watch TV, and then interact with your requested

information on your computer (PC) using the Internet.

The screen on your GUIDE Remote is always on, providing instant access to the

TV program listings, Interactivity Offers and special Promo Offers.

Please use this manual to become familiar with your remote. The GUIDE Remote

can control up to 16 devices, including TVs, VCRs, Cable settop boxes, Satellite

receivers, CD players, stereo receivers, digital tape players, phonographs and

home automation systems. In fact, the GUIDE Remote has built-in control codes

for nearly every make and model of infrared (IR) controlled device.

IR lens

Speaker

LCD screen

Connector port

Battery cover

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Introduction

2. Computer Requirements

The following system is recommended for software installation and use:

A PC running Windows 95/98, Windows ME, Windows NT Workstation

version 4.0+, Windows 2000 or Windows XP.

An Internet Explorer 5.0+, Netscape 4.0+ or AOL 5.0+ Web Browser.

(NOTE: Microsoft Internet Explorer 5.0 must be installed on your computer

even if it is not your default browser, because RemoteLinker uses resource

files provided only with Internet Explorer.)

One available RS-232 Serial Port.

A CD ROM Drive.

At least 5 MB free hard disk space.

At least 8 MB RAM.

An active connection to the Internet.

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Introduction

3. Key Descriptions

Key Layout

Keys shown in gray are used to navigate and control what appears on the remote

screen.

All other keys operate like those found on regular remote controls.

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Key Descriptions

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Introduction

Key Function Descriptions

Press this key to voice your opinion. Rate what you’re watching

with the push of a button. See what others think.

Press this key to save money. Find coupons, deals, and savings

related to what you’re watching.

Press this key to win big. Enter sweepstakes and contests with

incredible ease; earn points for valuable bonuses.

Press this key to buy smart. Find great stuff related to advertisers

and your favorite TV shows.

Press this key to find out more. Get more information about the

show you’re watching.

Press this key to access the three types of TV Listings: Program

Listings, Suggestions, and Reminders.

Press this key to access the Main Menu. You can configure and

setup the remote the way you like it.

Press these keys to navigate in the screen.

Press this key to choose highlighted item(s) and/or request links to

Promo Offers on the screen.

Press this key to quit the current operation.

Press this key to access the remote functions that are not

represented on the GUIDE Remote* keypad ( i.e. sleep, play, PIP,

etc.).

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Introduction

Press this key to select which device you want the remote to

control.

Press this key to select which device you want the remote to

control.

Turns on or off the backlight on the screen.

Turns on or off the device your remote is currently controlling.

Changes channels up or down.

Adjusts volume up or down.

Turns the volume on or off.

Tunes your TV back to the previous channel watched.

Press these keys to tune to a channel on your TV.

Press this key if needed by your device after you use the digit keys

to tune to a channel.

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Getting Started

1. Activate Remote Control

Install Batteries

The battery cover is located on the back of the remote. Pay close attention to the

direction of the batteries, making sure the poles (+ and -) are aligned as indicated in

the battery compartment.

Remove battery case cover to install the batteries in the remote control:

Press firmly on the arrow on the back of the remote to remove the battery

cover.

Insert four new 1.5-volt AA alkaline batteries, taking care to align the

poles ( + and - ) as indicated in the battery compartment.

1.5-volt AA alkaline

Close the battery cover.

Note

A Low Battery icon

appears on the top of all display screens when

the battery power is low.

The batteries in yourGUIDERemote* should last about three months,

depending on how much you use it. If the remote will not be in use for three

or more weeks, it is suggested that you remove the batteries to avoid

damage to the remote.

Note

Your remote will not lose its device settings when you remove and reinstall

batteries. However, you will need to either sync your remote or set the time

and date manually (see page 42) for your remote to work properly.

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Activate Remote Control

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Getting Started

Install RemoteLinker* Software

The RemoteLinker* software is an easy-to-use utility for downloading TV Listings

and uploading your saved Interactivity Offer requests to our Website.

IMPORTANT: Temporarily disable any PDA syncing and anti-virus software,

and if necessary, restart your computer.

Insert the RemoteLinker Software CD into your CD-ROM drive.

Double click on RemoteLinkerInstall.exe file in the CD-ROM.

Follow the installation instructions on the screen until finished.

Once the software is installed, when prompted, select the “Yes, I want to

launch RemoteLinker now” option.

Note

Help

In step 3, you can also start the RemoteLinkerInstall.exe by selecting

START and RUN from the Taskbar. Type D:\RemoteLinkerInstall.exe

(Replace D: with the letter of your CD-ROM drive if necessary). Click OK or

press the Enter key.

Palm Users: You should disable your Palm software before you install the

RemoteLinker* software. Additionally, if the GUIDE Remote* and Palm

share the same serial port, you are required to disable the Palm software

beforeyousyncyourremote.

If you are having trouble installing the RemoteLinker software, try the

following:

- Check the Readme file in the RemoteLinker program folder.

- Check and verify that your computer meets the minimum system

requirements. (see page 4)

- Temporarily turn off any PDA syncing, anti-virus or screen-saver software

on your computer.

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Getting Started

Connect RemoteLinker* Cable

Before you connect the RemoteLinker* cable, you should determine the COM

port to which you will be attaching the cable. If your computer is on, perform the

shutdown procedure recommended by the manufacturer and turn it off. Turn your

computer back on after connecting the cable as indicated below.

Connect the large end of the cable

to the PC serial port.

Connect the small end of the cable to

the bottom of your GUIDE Remote.

Note

If you have more than one serial port, make sure that the RemoteLinker*

software is configured to the one that you’re using. To access COM port

settings, right-click on the RemoteLinker icon

located in the lower right

hand corner of your computer screen. Choose Settings. Select the correct

COM port to which you will be connecting the cable and click Apply.

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10 Activate Remote Control

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Getting Started

2. Start RemoteLinker* Software

Initiating Web Activation

Make sure you are connected to the Internet. YOU MUST BE ONLINE

Double-click the RemoteLinker* icon located in the lower right hand

corner of your computer screen, in the system tray near the system clock, to

start activating your remote. You may need to wait a few seconds for the

activation page to show up on your browser.

Note

Double-clicking on the RemoteLinker* icon will take you to the Remote

Activation page at our Website. Follow the step-by-step instructions on the

Website to finish the activation process successfully.

Note

If you have problems starting the RemoteLinker software please refer to

“Syncing” on page 62.

3. Activate Remote Control at Website

Activating and Signing Up

When you double-clicked on the RemoteLinker icon, you started the activation and

sign-up process at www.GuideRemote.com. The instructions on the Website will

ask you to do the following:

Identify how you obtained your GUIDE Remote*.

Enter your email address, which MUST BE A VALID EMAIL ADDRESS.

Note

At the end of the activation and sign-up process we will send you a

confirmation email. Click on the link in the email to complete the activation

process.

Enter your ZIP CODE and SERVICE TYPE.

Select your SERVICE PROVIDER.

Enter your PROFILE.

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Getting Started

Enter your PASSWORD.

Select your channels. THESE ARE THE CHANNELS FOR YOUR

PROGRAMLISTINGS.

Select up to 2 Critics for Suggestions.

REVIEW your settings. Make sure everything is correct.

CHECK YOUR EMAIL AND CLICK ON THE LINK TO COMPLETE THE

ACTIVATION PROCESS.

4. Sync Remote Control

Download your TV Listings (Program Listings, Program

Descriptions, Suggestions, and Reminders)

Connect your GUIDE Remote* to your computer, if it is not already connected.

Double-click on the RemoteLinker* icon located in the lower right hand

corner of your computer screen, in the system tray, to download and get your

Program Listings, Program Descriptions, Suggestions, and Reminders.

Note Prior to double-clicking on the RemoteLinker* icon to download, you must be

connected to the Internet and also logged in at our Website. Otherwise, if you’renot

logged in, your browser will be directed to the Login page at the Website. You’ll then have

to enter a username (email address) and password to log in. Double-click on the

RemoteLinker icon again to start the downloading process.

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Getting Started

5. Setup Remote Control

Setup a TV

Setting up your GUIDE Remote* to operate your TV is an easy process. To set up a

new a TV (or to add new ones later on), perform the following steps:

Turn on the device that you

will be setting up.

Press the MENU key to enter

the Main Menu.

Highlight Setup a Device and

press the SELECT key.

Highlight Television and

press the SELECT key.

Highlight the brand of your TV

and press the SELECT key.

If you cannot find your brand

on the list, you can choose

the brand “~UNKNOWN~”

(the last choice on the list).

Note

Tip

Choosing “~UNKNOWN~” brand requires you to test all the codes in the

library. Although one of these codes may work for your device, we cannot

guarantee it.

To scroll quickly through the list, press and hold the Up or Down Arrow key.

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Getting Started

Read and follow the

instructions on the screen.

Press the Down Arrow key

to read all the text.

Press the Right Arrow key to

continue.

To test codes, point the

remote toward the TV and

press keys like “POWER”,

“VOL”, “CHAN”, etc.

If the keys respond, highlight

Yes and press the SELECT

key, then go to step 8.

If the keys do not respond,

highlight No and press the

SELECT key. (repeat step 7

to test the next code)

Once a code is found that

operates your device, basic

setup is complete.

Press the Right Arrow key.

Note

If more than one of any type of device is setup in your remote (i.e. 2 or more

TVs or VCRs), they will be sequentially numbered (i.e. TV, TV#2, TV#3 or

VCR, VCR#2, VCR#3, etc.). The devices will appear in the order that you

set them up.

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Getting Started

Setup Devices

Setting up your GUIDE Remote to operate additional devices such as VCR, Cable

Box, Satellite Receiver, CD Player, Audio Receiver, Amplifier and Tape, DAT,

Phonograph, DVD, Laser Disk and Home Control is an easy process.

To setup these types of devices, perform the following steps:

Turn on the device that you

will be setting up.

Press the MENU key to enter

the Main Menu.

Highlight Setup a Device and

press the SELECT key.

Highlight the device type you

wish to set up (i.e. TV, VCR,

Cable Box, etc.) and press

the SELECT key.

For this example, we will

setup a VCR.

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Getting Started

Highlight the brand of your

device and press the

SELECT key.

For this example, we will

setup a Panasonic VCR.

If you can not find the brand

on the list, you can choose

the brand “~UNKNOWN~”

(the last choice on the list).

Note

Tip

Choosing “~UNKNOWN~” brand requires you to test all the codes in the

library. Although one of these codes may work for your device, we cannot

guarantee it.

To scroll quickly through the list, press and hold the Up / Down Arrow key.

Read and follow the

instructions on the screen.

Press the Down Arrow key

to read all the text.

Press the Right Arrow key to

continue.

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Getting Started

To test codes, point the

remote towards the device

and press keys like

“POWER”, “VOL”, “CHAN”,

etc. Or, to access keys such

as “PLAY”, “STOP”,

“SLEEP”, etc. see the first

note below.

If the keys respond, highlight

Yes and press the SELECT

key, then go to step 8.

If the keys do not respond,

highlight No and press the

SELECT key. (repeat step 7

to test the next code)

If the keys you want to test

are not on the remote,

access the Extended

Function Screen by pressing

the ADVANCED key and

follow step 7b.

Note

Most devices can be tested using the “hard” keys on the remote like

“POWER”, “VOL”, “CHAN” etc. However, depending on the device, such as

stereo receivers, CD players, digital tape players, etc., you may be required

to access the Extended Function Screen because the hard keys are not on

the remote (i.e. Play, Stop, Menu, Contrast, etc.). (see step 7b)

There is a possibility that more than one code will work when setting up your

device. After you have completed setup, if you cannot find a function in

the Extended Function Screens, remove the device and try setting up the

device again using a different code.

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Getting Started

Press the ADVANCED key to

access the Extended

Function Screen.

To test codes, highlight a

function from the list and

press the SELECT key. Only

functions which are also

present on your original

remote will work on your

device.

Press the Up / Down

Arrow key to access

additional functions.

When you’re finished testing,

press the Right Arrow key.

Note

When testing functions from the list, you must pick the correct function as on

your original remote. There may be many other additional functions

on the list that do not relate to your device. If the appropriate functions

respond, you have found the right code.

If the keys respond, highlight

Yes and press the SELECT

key then, go to step 8.

If the keys do not respond,

highlight No and press the

SELECT key. (repeat step 7b

to test the next code)

Once a code is found that

operates your device, basic

setup is complete.

Press the Right Arrow key.

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Getting Started

Remove a Device

You may remove a device from setup at any time. To remove a device from setup in

your GUIDE Remote, perform the following steps:

Press the MENU key to enter

the Main Menu.

Highlight Remove a Device

and press the SELECT key.

Note

If you remove a DirecTune* device you will see a caution screen.

In addition, you will not be able to tune from within the TV Listings,or

access InteractivityOffers.

Highlight the device you want

to remove and press the

SELECT key.

If you really want to remove

this device, highlight Yes and

press the SELECT key.

Note

If you highlight No and press the SELECT key or press the EXIT key at this

time, you will retain your current settings.

The device has been

removed.

Press the Right Arrow key.

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Getting Started

6. Setup DirecTune*

The device you use to change channels (typically your TV, cable box, or satellite

box) is referred to as your DirecTune* device. DirecTune lets you jump directly to a

TV channel from within the TV Listings. Your remote needs to know what device is

responsible for changing channels, such as your TV, cable box, satellite box or

VCR. It also needs to know the procedure for changing channels (for instance,

whether or not you have to press an “enter” button after selecting a channel).

Please identify the DirecTune device in Setup DirecTune when the screen prompts

you. Only one device can be set up as the DirecTune device. Therefore, you

should set up all your devices prior to setting up a DirecTune device. You may

change the DirecTune device settings at anytime.

Determining DirecTune* Device

Which device should you set up as your DirecTune device? To assist you in

determining which device should be set up as your DirecTune device, see below.

The TV is recommended as the DirecTune device in the following

configurations:

TV or TV + VCR or TV + Cable-without-a-box or

TV + VCR + Cable-without-a-box

Cable-without-a-box indicates that your cable line is connected to your TV or

VCR and you use your TV to tune channels.

The Cable box is recommended as the DirecTune device in the following

configurations:

Cable box + TV or Cable box + TV + VCR

The Satellite receiver is recommended as the DirecTune device in the

following configurations:

Satellite receiver + TV or Satellite receiver + TV + VCR

The VCR is recommended as the DirecTune device if you use your VCR to

tune channels.

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Getting Started

Setup DirecTune* Device

To setup a DirecTune device, perform the following steps:

Turn on the DirecTune

device that you will be setting

up.

Press the MENU key to enter

the Main Menu.

Highlight Setup DirecTune

and press the SELECT key.

Read and follow the

instructions on the screen.

Press the Down Arrow key

to read all the text.

Press the Right Arrow key to

continue.

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Getting Started

Highlight your DirecTune

device and press the

SELECT key.

Note

In step 5, you will see all your devices listed. Please be advised that your

DirecTune* device can only be one of the following: TV, Cable, Satellite, or

VCR. (see page 20 to determine yourDirecTune device)

Read and follow the

instructions on the screen

and press the Right Arrow

key to continue.

Highlight the appropriate digit

tuning method for your TV

and press the SELECT key.

Note

If you were to tune to channel 23 using the number keypad, highlight

2 Digit Tuning if you press 2+3 or 3 Digit Tuning if you press 0+2+3.

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Getting Started

Highlight the method you use

to tune channels and press

the SELECT key.

If you choose Press 2 + 3 or

Press 2 + 3 + Enter, go to

step 9.

If you choose Press 2 + 3 +

Other, go to step 8b.

Note

For most devices, you tune channels by pressing number keys or by

pressing number keys followed by the ENTER key.

For some Cable box and Satellite receivers: If you press number keys and

some key other than ENTER such as “Go”, “Select”, “OK”, etc. to tune

channels, highlight “Press 2 + 3 + Other” and press the SELECT key.

Read and follow the

instructions on the screen

and press the Right Arrow

key to continue.

Highlight the appropriate key

function for Other and press

the SELECT key.

(go to step 9)

For this example, the “Other”

function is Select.

Note

The “Other” function refers to a command you use to tune a channel after

you press the digit keys.

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Getting Started

Read and follow the

instructions on the screen

and press the Right Arrow

key to continue.

Test the CHAN+ / CHAN- key

to see if your TV tunes

channels properly.

Press the Right Arrow key

when you are finished testing.

If your TV tunes channels

properly, highlight Yes and

press the SELECT key. (go

to step 12)

If your TV does not tune

channels properly, highlight

No and press the SELECT

key. (repeat step 10)

Note

Depending on your device you might need to test several tuning methods to

find the correct one.

DirecTune setup is complete.

Press the Right Arrow key.

Note

If you experience problems tuning channels after you set up DirecTune* ,you

should first try changing the DirecTune Speed in: Main Menu > Remote

Settings > Advanced Settings > Adjust DirecTune Speed(seepage53).

If this doesn’t work then try changing the DirecTune Method in: Main Menu

> Remote Settings > Advanced Settings > Adjust DirecTune Method

(see page 51).

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Using the Remote

1. Channel Screen

The Channel screen is probably the most important and informative screen in the

GUIDE Remote*. It tells you about the program you are watching, Interactivity

Offers, current device mode, time and day. If the remote is controlling the

DirecTune* device, this screen is displayed whenever you tune to a channel.

Time

Day

Channel Number and

Station Call Sign

Device Mode

Interactivity Key Symbols

Program Rating

Program Title

Note

To access the Channel screen, simply press the EXIT key. The Channel

Screen appears only if your remote is controlling the DirecTune* device.

Some shows do not have Interactivity Offers. Shows without Interactivity

Offers will not have Interactivity Key Symbols on the bottom of the Channel

Screen.

Note

The Channel Screen in your remote will only show program titles, ratings and

Interactivity Offers for channels you selected to appear in your

Program Listings at the Website.

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Using the Remote

2. Changing Modes

Set up all the devices you want to control with your GUIDE Remote*. Changing

modes to control a device of your choice is fast and easy.

To change modes, perform the following steps:

Press the Mode Right or

Mode Left key and a small

popup screen will appear at

the top of the remote screen

indicating the current mode.

Press the Mode Right or

Mode Left key again to

switch to different modes.

Continue pressing the MODE

keys until you find the device

you want to control.

Note

The current mode for your device is always indicated on the Channel and

Promo Screens (see page 45).

Note

If there are no devices setup in your remote and you press a MODE key, a

“NO DEVICES” popup appears.

If more than one of any type of device is setup in your remote (i.e. 2 or more

TVs or VCRs), they will be sequentially numbered (i.e. TV, TV#2, TV#3 or

VCR, VCR#2, VCR#3, etc.). The devices will appear in the order that you

set them up.

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Using the Remote

3. Using the GUIDE Key

Accessing Program Listings, Program Descriptions,

Suggestions and Reminders

Your new GUIDE Remote* contains three types of TV Listings, Program Listings,

Suggestions and Reminders. You may also add detailed Program Descriptions

by selecting that option at www.GuideRemote.com.

Press the GUIDE key to access Program Listings, Program Descriptions,

Suggestions and Reminders in turn. Each press of the GUIDE key toggles to the

next listing type.

Program Listings

Reminders

Program Descriptions

Suggestions 2

Suggestions 1

Note

The first type of TV Listings you will access are the Program Listings.

Using the GUIDE Key 27

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Using the Remote

Program Listings

Program Listings are TV Listings for up to 7 days that you personalize at our

Website. Below is an example of a typical screen you will see when scrolling

through the Program Listings. When you become familiar with the various items

indicated on the screen, they will assist you in navigating quickly through the TV

Listings in your remote.

Station Call Sign and Channel Number

alternate for highlighted program.

Current Time

Double left arrow indicates that a program

startedinthe previous halfhourormore.

ProgramTime

Program Day

Double right arrow indicates that a

program continues into the next hour or

more.

This symbolindicates an

Interactivity Offer is present.

(see page 39)

Single right arrow indicates that a program

continues into the nexthalfhour.

ProgramTitle

Single left arrow indicates that a program

continues from the previous half hour.

ChannelNumber

Tip

You can access the Program Listings at any time even if the remote is not

controlling the DirecTune* device. When you tune from within the Program

Listings, the remote will automatically control yourDirecTune device.

You can customize your CHAN + / CHAN - key to follow the channel lineup of

your Program Listings. (see Channel Key Settings on page 55)

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Using the Remote

Browsing and Tuning

One of the most beneficial features of the GUIDE Remote* is being able to find a

show in the Program Listings and tune directly to it with a single keypress.

To tune to a show in the Program Listings, perform the following steps:

Press the GUIDE key to enter

the Program Listings.

Note

If you are in Suggestions or Reminders, continue pressing the GUIDE

key until you access the Program Listings.

Press the Up / Down Arrow

key to move the highlight bar

to the channel you want to

watch.

Press the Left / Right Arrow

key to see what show is on in

the previous or next time slot.

Press the SELECT key to

tune to the highlighted show.

Tip

To scroll quickly through the Program Listings press and hold the

Up / Down or Left / Right Arrow key . (see Quick Browse page 30)

Note

If you continue to hold the Left / Right Arrow keyyouwilleventuallysee

an “End of TV Listings” popup. This indicates that you have reached the

beginning or end of Program Listings.

Note

If you highlight a show that is not currently airing and you press the SELECT

key, your TV will tune to the channel you highlighted even if the show is not

on TV at that time.

Note

Once you tune to a channel, a Channel Screen will appear with details about

the show you’re watching. (see page 25)

You may tune from within the Program Listings only if you have set up a

DirecTune* device.

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Using the Remote

Quick Browse

Quick Browse allows you to quickly navigate the Program Listings. There are two

types of quick browse: Channel and Time.

Channel Quick Browse

This feature allows you to quickly navigate the channels in the Program Listings.

Press and hold the

Up / Down Arrow key and a

channel popup will appear.

Continue to hold the key until

the channel you want to

watch appears. Release the

key to return to the

Program Listings.

Time Quick Browse

This feature allows you to quickly navigate among time slots in the Program

Listings.

Press and hold the

Left / Right Arrow key and a

time popup will appear.

Continue to hold the key until

the desired time slot appears.

Release the key to return to

the Program Listings.

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Using the Remote

Program Descriptions

The Program Descriptions in your GUIDE Remote* give you detailed information

about the show you want to watch. Besides brief info about the show, Program

Descriptions tell you when the show starts and ends, actors in the show, ratings,

and Interactivity Offers. Additionally, you can browse and request Interactivity

Offers from the present, past, or the future within Program Descriptions. (see

Interactivity Offers on page 37-39)

Accessing and Tuning

To access the Program Descriptions, perform the following steps:

Press the GUIDE key to enter

the Program Listings.

Press the Up / Down Arrow

key to move the highlight bar

to the channel you want to

watch.

Press the Left / Right Arrow

key to see what show is on in

the previous or next time

slots.

Press the GUIDE key to

access the Program

Descriptions for the

highlighted show.

Press the SELECT key to

tune to the described show.

Tip

Press the Up / Down or Left / Right Arrow key in the Program Descriptions

to see the show descriptions of other channels.

Note

If you see an arrow pointing down on the bottom right of the screen, this

indicated that the show description continues into the next screen. Press the

Down Arrow key to access the next screen.

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Using the Remote

Quick Browse

Quick Browse allows you to quickly navigate the Program Descriptions. There are

two types of quick browse: Channel and Time.

Channel Quick Browse

This feature allows you to quickly navigate the channels in the Program

Descriptions.

Press and hold the

Up / Down Arrow key and a

channel popup will appear.

Continue to hold the key until

the channel you want to

watch appears. Release the

key to return to the

Program Descriptions.

Time Quick Browse

This feature allows you to quickly navigate among time slots in the Program

Descriptions.

Press and hold the

Left / Right Arrow key and a

time popup will appear.

Continue to hold the key until

the desired time slot appears.

Release the key to return to

the Program Descriptions.

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Using the Remote

Suggestions

Suggestions are TV show recommendations by our critics. Whether you are into

classic movies, sports or comedies, our critics create a list of TV shows for you

based on the types of shows you like to watch. Choose up to 2 critics at our

Website and download the Suggestions into your remote. You may change your

critics at any time at the Website.

To view the list of Suggestions by our critics in your remote, perform the following

steps:

Press the GUIDE key until

you see your Suggestions

critic screen.

Note

Press the GUIDE key again to access your next Suggestions critic.

(see page 27)

Press the Down Arrow key

to access the Suggestions

list.

Press the Up / Down Arrow

key to browse the

Suggestions list.

Press the SELECT key to

tune to a highlighted show.

Note

If you highlight a show that is not currently airing and you press the

SELECT key, your TV will tune to the channel you highlighted even if the

show is not on TV at that time.

Expired Suggestions are automatically deleted from the Suggestions list.

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Using the Remote

Reminders

Reminders are TV programs you want to be prompted to watch at their scheduled

times. Never miss taping or watching a show again. Set Reminders at the Website

and the GUIDE Remote* will beep and flash to remind you before the show begins.

Find out more about setting up Reminders at the Website in the Support section.

Reminders Notification

If you have set up Reminders at the Website and have synced your remote, the

GUIDE Remote will notify you by beeping and flashing 5 minutes prior to the

scheduled show time and again at the start of the show.

To view the list of Reminders when the screen beeps and flashes, perform the

following steps:

Press the Down Arrow key

to access the list.

Press the SELECT key to

tune to the highlighted show.

Note

The highlighted show is the one that you are being reminded to watch.

The Reminders screen automatically appears when the remote beeps and

flashes.

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Using the Remote

Accessing the Reminders List

To view the list of Reminders in the remote, perform the following steps:

Press the GUIDE key until

you see the Reminders

screen.

Press the Down Arrow key

to access the list.

Press the Up / Down Arrow

key to browse the list.

Press the SELECT key to

tune to a highlighted show.

Note

If you highlight a show that is not currently airing and you press the

SELECT key, your TV will tune to the channel you highlighted even if the

show is not on TV at that time.

Expired Reminders are automatically deleted from the Reminders list.

Personal Reminders

Personal Reminders allow you to set your remote to remind you of a personal

event you want to remember. If you have set up Personal Reminders at the

Website and have synced your remote, the GUIDE Remote* will prompt you by

flashing and beeping at the scheduled time.

Find out more about setting up Personal Reminders at the Website in the Support

section.

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Using the Remote

2. Using Interactivity Keys

Interactivity keys give you a chance to review and save exciting web offers related

to TV programs or Ads. There is even a special key to express your opinion on a

show you’re watching. Browse the Program Listings to search for Interactivity

Offers and tune to the show to find out what specific offers are available. Sync your

remote and take advantage of web links in the Links section at our Website.

Interactivity Keys

There are five Interactivity keys on the GUIDE Remote, VOTE, CLIP, WIN, SHOP

and INFO. These keys allow you to review Interactivity Offers and request related

links accessible from our Website.

Find Out More

Get more information about the show

you’re watching.

BuySmart

Find great stuff related to advertisers and

your favorite TV shows.

Win Big

Enter sweepstakes and contests with incredible

ease. Earn points for valuable bonuses.

Save Money

Find coupons, deals and savings related

to what you’re watching.

Voice Your Opinion

Rate what you’re watching with the push of a

button. See what others think at the Website.

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Using the Remote

Interactivity Offers

Requesting Interactivity Offers is easy. Look for Interactivity Key Symbols

in the lower part of the Channel Screen (see page 25). If you see a

symbol, press the corresponding Interactivity key to review the web offers. If you

want more information, press the same key again and links related to the offers will

appear on our Website next time you sync your GUIDE Remote*.

Requesting Web Offers

To review and request web offers, perform the following steps:

Look for Interactivity Key

Symbols on the bottom of

the Channel screen.

Press the appropriate

Interactivity key(s) (VOTE,

CLIP, WIN, SHOP, or INFO)

to see web offers.

Interactivity Key Symbols

For this example, we will use

the SHOP key.

Note

If the Channel Screen is not currently displayed, press the EXIT key.

Review web offers and press

the same key again to save

your request.

Note

Press the EXIT key if you want to cancel your request at this time.

Your request is logged.

To get your request, sync

your remote and visit the

Links section at our Website.

Note

You can only request Interactivity Offers while you’re controlling the

DirecTune device.

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Using the Remote

Express Your Opinion with the Vote Key

If you really like the show you’re watching or think it’s so-so, let us know. Vote on

any show at any time. You can rate shows as Excellent, Good, Okay, So-So or

Bad.

To express your opinion on a show you’re watching on TV, perform the following

steps:

Press the VOTE key.

Interactivity Key Symbols

Press the Up / Down Arrow

key to find the rating you

want.

Press the SELECT or VOTE

key to rate the show.

Your request is logged.

To view the results and see

how others voted, sync your

remote and visit the Links

section at our Website.

Note

You can only request Interactivity Offers while you’re controlling the

DirecTune device.

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Using the Remote

Browsing Interactivity Offers

If you want to see what shows have Interactivity Offers available, access the

Program Listings and look for the Interactivity Offer Symbol

next to the

program titles. Find out what Interactivity Offers are available in two ways.

(1) In Program Listings, highlight a show and press the SELECT key to access the

Channel Screen. Look for Interactivity Key Symbols on the screen. (see the

Channel screen on page 25)

(2) Look for Interactivity Offer Symbols in Program Listings and press the GUIDE

key to access Program Descriptions. You will see Interactivity Key Symbols after

the title of the show.

The Interactivity Offer Symbol

appears

next to the program titles in the Program

Listings.

Interactivity Offer Symbol

The Interactivity Offer Symbol

the Quick Browse popup. (see Quick Browse on

page 30)

appears in

Interactivity Offer Symbol

Interactivity Key Symbols also appear in the

Program Descriptions.

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Using the Remote

5. Using the MENU Key

You can configure or adjust settings, view settings and get support on the various

features in the GUIDE Remote* using the MENU key.

Menu Screen

Below is an example of a typical menu screen. When you become familiar with the

various items indicated, you will be able to navigate smoothly and easily within

menu screens.

This symbol indicates that you

can move the highlight bar up

or down.

Press the SELECT key to choose the

highlighted item on the screen.

Press the Left arrow key to go

back to the previous screen.

Press the EXIT key to quit what

you’re doing and launch the

Channel screen.

Note

You may press the EXIT key at any time to leave the menu.

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Using the Remote

Remote Support

Your GUIDE Remote* contains support and help information. Included in the

support section under the Main Menu is a brief tutorial describing many GUIDE

Remote features, including Interactivity keys, Mode selection, Navigation, the

ADVANCED key, and Remote Control setup.

There are four Remote Support sections in the remote: Help, Tour, About Remote

and Contact Info.

To access Remote Support press the MENU key. Highlight Remote Support and

press the SELECT key.

Help

Access Help for general assistance with key

descriptions, remote features and settings, and

additional information.

Tour

Take the Tour for a brief tutorial describing many

of the remote’s primary features, including basic

use, Program Listings, Suggestions,

Reminders, Navigation, Interactivity Keys, and

other useful information.

About Remote

Find out the date the TV Listings expire, the

electronic serial number, and additional remote-

related information in About Remote.

Contact Info

Find out how to contact us, or visit us at

www.GuideRemote.com.

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Using the Remote

Time and Date

The time and date are accurately updated automatically each time you sync your

GUIDE Remote*. Additionally, you may set the time and date manually, for instance

if batteries are removed and replaced.

To set the time and date manually, perform the following steps:

Press the MENU key and SELECT Remote Settings > Time and Date

Highlight Set Time and Date

and press the SELECT key.

Note

If you choose Display Time and Date you will only be able to view the time

and date and not adjust them.

Read and follow the

instructions on the screen.

Press the Right Arrow key to

continue.

Press the Up / Down Arrow

key to adjust the numbers.

Press the Left / Right Arrow

key to change the cursor

position. (blinking indicates

cursor position)

Press the SELECT key when

you’re finished.

Note

When you see the alert screen: “TIME AND DATE RESET,” you can set the

time and date as described in this section. However, we recommend that

you sync your remote at www.GuideRemote.com forthemostaccurate

setting.

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Using the Remote

6. Using the ADVANCED Key

The ADVANCED key displays the Extended Function Screen. You can access all

the key functions that are on your original remote when you press this key.

lightning-bolt sysymbol next to the device mode indicates that you are in the

Extended Function Screen.

Extended Function Screen

Below is an example of a typical Extended Function Screen. When you become

familiar with the various items indicated, you will be able to navigate smoothly and

easily to the desired extended functions listed on the screens.

Time

Day

This symbol indicates that you

are in the Extend Function Screen.

Device Mode

Press theRightArrowkeyto

access thenextscreen.

Screen Indicator

Press the Left Arrow key to

access the previous screen.

Note

In the Extended Function Screens you may see more key functions than

were on your original remote. If a particular function does not work for your

device, verify that the function was designed to work with your original

remote.

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Using the Remote

Accessing the Extended Function Screen

To access the Extended Function Screen, perform the following steps:

Press the ADVANCED key.

Note

If you are in the menu system, press the EXIT key and then press the

ADVANCED key to access the Extended Function Screens.

Press the Up / Down Arrow

key to move the highlight bar.

Press the Left / Right Arrow

key to access the previous or

next screen.

Press the SELECT key to

send a command to the

device.

Note

Tip

You may see more functions in the Extended Function Screen than were on

your original remote. If you experience a command not working, verity that

you have selected a function that works on your original remote.

You don’t have to exit the Extended Function Screen to change device

modes. Press the MODE keys to change modes.

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Using the Remote

7. Using the LIGHT Key

Another key feature of the GUIDE Remote* is the glow-in-the-dark LIGHT key that

illuminates the LCD screen when pressed.

To use the LIGHT key, perform the following steps:

Press the LIGHT key to turn on the backlight.

Press the LIGHT key again while it is on to turn the backlight off.

Note

The backlight will automatically turn itself off to save energy when the remote

is idle. If you press keys other than the LIGHT key while the light is on the

backlight will stay on. It will turn off if you stop pressing keys for several

seconds.

8. Promo Screens

The screen on your GUIDE Remote* often displays messages and promotional

offers. These are our Promo Screens. They tell you about new and exciting shows,

suggest special offers or introduce you to some of our partners.

There are five kinds of Promo screens:

Informational

These screens give you information only. They

tell you when a show is on or they may remind

you to sync your remote.

Note

To access the Promo Screens press the EXIT key at any time.

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Using the Remote

Request a Link

These screens offer you a link to an interesting

or helpful website. You’ll recognize these links

by the

mark on the screen. If you’re

interested in what you see, click the SELECT

key on your remote to save your request.

Request an Email

These screens offer you a chance to receive a

fun and informative email such as a horoscope,

news, trivia games and more. You’ll recognize

these links by the

with a small envelope

If you’re interested in what you see, click the

SELECT key on your remote to save your

request.

Channel Tuning

These screens will help you tune to a special

program or channel. When you press the

SELECT key you will automatically tune to the

suggested channel.

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Using the Remote

Channel Promo screens

Channel Promo Screens will sometimes appear

when you tune to a specific network or show on

TV. These Promo Screens will generally give

you information about the current network or

future shows. These screens will disappear

after a few seconds and will reappear when you

press various keys on the remote.

Browsing Promos

Promo Screens will appear on your remote if it is idle for a couple of minutes or

more. The Promo Screens will automatically change every few minutes. If you

want to see all of the screens you can scroll through them one at a time.

To browse the Promo Screens, perform the following steps:

Press the Left / Right Arrow

key to access all the Promo

Screens.

Note

You must be viewing a Promo Screen in order to access other promo

screens. If you are not currently viewing a Promo Screen, press the EXIT

key.

The graphics depicted in some screens are for illustration only and are for

the user’s convenience. Any references to third parties in the screens do not

constitute sponsorship, endorsement, or approval of the GUIDE Remote

by them. All trademarks, product names, company names and logos

appearing on the screens are the property of their respective owners.

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Using the Remote

9. Alert Screens

The GUIDE Remote* has various alert screens that will help you to operate the

remote smoothly. Below are some examples of the types of screens that you might

encounter.

No DirecTune* Device Found

You will see this screen when you try to exit out

of a menu and did not setup a DirecTune

device.

Please setup DirecTune...

You will see this screen when you press an

Interactivity key and did not setup a DirecTune

device. This screen will also appear if you did

not set up a DirecTune device before attempting

to request promos.

Please setup DirecTune

You will see this screen when you try to tune

from within the Program Listings and did not

set up a DirecTune device.

Note

To avoid seeing these screens, setup a DirecTune* device under the

MENU key. (see page20 to setup DirecTune)

Time and Date Reset

You will see this screen when you install new

batteries. You can set the time and date

manually by pressing the Right Arrow key and

going into the Set Time and Date section in the

menu. For most accurate settings, we

recommend that you log onto our Website and

sync your remote.

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Sorry, Offers Have Expired

You will see this screen when you press an

Interactivity key and your TV Listings have

expired. Log in at our Website and sync your

remote to update your Program Listings.

Sorry, Requests Are Full

You will see this screen when you press an

Interactivity key and you have exceeded the limit

for requests. Log in at our Website and sync

your remote, then try again.

Sorry, TV Listings Have Expired

You will see this screen when you press any of

the Interactivity keys and your TV Listings have

expired. Log in at our Website and sync your

remote to update your TV Listings.

Sorry, Offers Have Expired

You will see this screen when you press an

Interactivity key in the Program Listings and

your Interactivity Offers have expired. Log in at

our Website and sync your remote to update

your Program Listings and Interactivity Offers.

End of TV Listings

You will see this screen when you press the

Left / Right Arrow key enough times to reach

either the start or end of the Program Listings.

update your Program Listings.

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Advanced Settings

1. View Device Settings

Under View Device Settings, you may examine the current setup of devices in your

remote, including brand name, device type, control code, Volume Lock and Channel

Lock.

To view device settings in your remote, perform the following steps:

Press the MENU key and SELECT Remote Settings > Advanced Settings >

View Device Settings

Press the Down Arrow key

to scroll down to see all of the

settings for the device.

Press the Right Arrow key to

view the settings for the next

device.

Note

Press the Right Arrow key until you have viewed all of the device settings.

If you continue to press the Right Arrow key you will return to the Advanced

Settingsmenu.

2. View DirecTune* Settings

Under View DirecTune* Settings, you may examine the DirecTune settings in your

remote, such as the DirecTune Device, DirecTune Speed and DirecTune Method.

To view DirecTune settings in your remote, perform the following steps:

Press the MENU key and SELECT Remote Settings > Advanced Settings >

View DirecTune Settings

Press the Right Arrow key

when you are finished

reviewing.

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Advanced Settings

3. Adjust DirecTune* Method

DirecTune* can operate your TV tuning device using two different methods. If your

channels are not changing properly after you setup DirecTune, first try adjusting the

DirecTune speed (see page 53). If your channels still do not change properly, try

the other DirecTune method.

To change the DirecTune Method, perform the following steps:

Press the MENU key and SELECT Main Menu > Remote Settings >

Advanced Settings > Adjust DirecTune Method

Read and follow the

instructions on the screen.

Press the Down Arrow key

to read all the text.

Press the Right Arrow key

to continue.

Highlight a Method and press

the SELECT key.

Test the CHAN+ / CHAN- key

to see if your TV tunes

channels properly.

Press the Right Arrow key

when you are finished testing.

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Advanced Settings

If your TV tunes channels

properly, highlight Yes and

press the SELECT key. (go

to step 6)

If your TV does not tune

channels properly, highlight

No and press the SELECT

key. (repeat step 3)

Note

You may press the EXIT key at any time prior to selecting Yes to retain the

current settings.

Adjusting DirecTune Method

is complete.

Press the Right Arrow key.

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Advanced Settings

4. Adjust DirecTune* Speed

The DirecTune* speed in your remote can be set to tune your TV faster or slower.

If your channels are not changing properly or seem to change too slowly, you can

adjust the DirecTune speed.

To adjust the DirecTune speed, perform the following steps:

Press the MENU key and SELECT Remote Settings > Advanced Settings >

Adjust DirecTune Speed

Read and follow the

instructions on the screen.

Press the Down Arrow key

to read all the text.

Press the Right Arrow key

to continue.

Highlight a speed and press

the SELECT key.

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Advanced Settings

Test the CHAN+ / CHAN- key

to see if your TV tunes

channels properly.

Press the Right Arrow key

when you are finished.

If your TV tunes channels

properly, highlight Yes and

press the SELECT key. (go

to step 6)

If your TV does not tune

channels properly, highlight

No and press the SELECT

key. (repeat step 3)

Adjusting the DirecTune

Speed is complete.

Press the Right Arrow key.

Note

If you experience problems after you tried all the DirecTune* speeds, try

adjusting the DirecTune method. (see page 51)

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Advanced Settings

5. Channel Key Settings

Channel Key Settings allow you to operate the Channel keys in two different ways.

(1) The default setting in your remote is for the CHAN + / CHAN - key to change

channels independent of the Program Listings you selected at the website.

Therefore, when you press Channel keys your TV will tune to all the channels you

get from your Service Provider (i.e. antenna, cable or satellite)

(2) You may choose to setup the CHAN + / CHAN - key to match your Program

Listings lineup. In that case, when you press the Channel keys your TV will tune

only to those channels in your Program Listings lineup. This gives you the

flexibility to customize the channels however you like.

To set CHAN + / CHAN -key to match Program Listings, perform the following

steps:

Press the MENU key and SELECT Main Menu > Remote Settings >

Advanced Settings > Channel Key Settings

Read and follow the

instructions on the screen.

Press the Down Arrow key

to read all the text.

Press the Right Arrow key

to continue.

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Advanced Settings

Highlight Yes or No and press

the SELECT key .

For this example, we will

select Yes to set the

CHAN + / CHAN - key to

match Program Listings.

Channel Key Settings are

complete.

Press the Right Arrow key.

The CHAN + / CHAN - key is

set to match the channel

lineup in your Program

Listings.

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Advanced Settings

6. Add or Clear Channel Lock

Add or Clear Channel Lock in your GUIDE Remote allows you to set the CHAN + /

CHAN - and LAST keys to control the device of your choice. For example, while

you are using the remote to control your TV, the CHAN + / CHAN - and LAST keys

could operate your cable box instead. By default, when you first set up your

devices, each is set to control its own channel functions.

To Add or Clear Channel Lock for a device, perform the following steps:

In the following example, we will be setting up Channel Lock so that CHAN + /

CHAN - and LAST on a Toshiba TV will actually operate a Scientific Atlanta cable

box instead. In other words, when you are controlling the Toshiba TV and you press

the CHAN + / CHAN - and LAST keys, you will be changing the channels using the

Scientific Atlanta cable box.

Press the MENU key and SELECT Remote Settings > Advanced Settings >

Add or Clear Channel Lock

Read and follow the

instructions on the screen.

Press the Down Arrow key

to read all the text.

Press the Right Arrow key

to continue.

Note

You can view your current Channel Lock settings in the View Device Settings

section: Main Menu > Remote Settings > Advanced Settings > View

Device Settings.

The default Channel Lock setting is for each device to control its own

channel functions.

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Advanced Settings

Highlight the device you want

to set Channel Lock on and

press the SELECT key.

For this example, we will set

Channel Lock on a Toshiba

TV. Therefore, when your

remote is controlling the

Toshiba TV, the CHAN + /

CHAN - and LAST keys can

be set to control another

device of your choice.

Read and review the current

Channel Lock settings and

press the Right Arrow key to

continue.

Highlight the device that you

want to control instead and

press the SELECT key.

For this example, we will

select a Scientific Atlanta

cable box. Therefore, when

the remote is controlling the

Toshiba TV, the CHAN + /

CHAN - and LAST keys will

control the Scientific Atlanta

cable box instead.

Channel Lock set up is

complete.

Press the Right Arrow key.

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Advanced Settings

7. Add or Clear Volume Lock

Add or Clear Volume Lock in the GUIDE Remote allows you to set the VOL + / VOL

-and MUTE keys to control the device of your choice. For example, while you are

using the remote to control your cable box, the VOL + / VOL -and MUTE keys

could operate your TV instead. By default, when you first set up your devices, each

device is set to control its own volume functions.

To Add or Clear Channel Lock for a device, perform the following steps:

In the following example, we will be setting up Volume Lock on so that VOL + / VOL

-and MUTE on a Scientific Atlanta cable box will actually operate a Toshiba TV

instead. In other words, when you are controlling the Scientific Atlanta cable box

and you press the VOL + / VOL - or MUTE key, you will be changing the volume

using the Toshiba TV.

Press the MENU key and SELECT Main Menu > Remote Settings >

Advanced Settings > Add or Clear Volume Lock

Read and follow the

instructions on the screen.

Press the Down Arrow key

to read all the text.

Press the Right Arrow key

to continue.

Note

You can view your current Volume Lock settings in the View Device Settings

section: Main Menu > Remote Settings > Advanced Settings > View

Device Settings.

The default Volume Lock setting is for each device to control its own volume

functions.

*Trademark

Add or Clear Volume Lock 59

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Advanced Settings

Highlight a device you want to

set Volume Lock on and

press the SELECT key.

For this example, we will set

Volume Lock on a Scientific

Atlanta cable box. Therefore,

when your remote is

controlling the Scientific

Atlanta cable box, the VOL +

/ VOL -and MUTE keys can

be set to control another

device of your choice.

Read and review the current

Volume Lock settings and

press the Right Arrow key to

continue.

Highlight the device you want

to control and press the

SELECT key.

For this example, we will

select a Toshiba TV.

Therefore, when the remote

is controlling the Scientific

Atlanta cable box, the VOL +

/ VOL -and MUTE keys will

control the Toshiba TV

instead.

Volume Lock set up is

complete.

Press the Right Arrow key.

*Trademark

60 Add or Clear Volume Lock

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Troubleshooting

General

The Display is blank

Make sure fresh batteries are properly installed.

Devices do not respond to commands

Make sure the remote is in the correct mode. See the top-right corner of the

screen to check the current mode of the remote control.

The battery power may be too low. If the Low Battery icon is displayed on the

screen, replace all old batteries with new ones.

The remote may not be pointed in the direction of the device. Point the remote

directly at the desired device.

The device may be too far away from the remote. Move to within 30 feet of the

device.

Something may be blocking the communication between the remote and the

device. Check for objects that might be blocking the signal from the remote.

Make sure the device you are trying to operate is an IR-compatible unit.

CHAN + / CHAN - is skipping channels

The battery power may be too low. If the Low Battery icon is displayed on the

screen, replace all old batteries with new ones.

Check your Program Listings for channel order. Pressing the CHAN+ / CHAN-

key should tune to channels in the same sequence that appears in your

Program Listings. If the Program Listings is missing a channel you want, visit

the Website and edit your Program Listings in the Settings section.

Try modifying the DirecTune* speed in Main Menu > Remote Settings >

Advanced Settings > Adjust DirecTune Speed. (see page 53)

Try modifying the DirecTune method in Main Menu > Remote Settings >

Advanced Settings > Adjust DirecTune Method. (see page 51)

The remote may not be pointed in the direction of the device. Point the remote

directly at the desired device.

The Channel Screen is displaying different channel information from what’s on

TV.

The remote may not be pointed in the direction of the device. Point the remote

directly at the desired device and try again.

The battery power may be too low. If the Low Battery icon is displayed on the

screen, replace all old batteries with new ones.

Retune the channel using the numeric key pad or by pressing the

CHAN+ / CHAN- key.

Note

If this problem persists too frequently, try adjusting the DirecTune* speed or

method.(see pages 51,53)

*Trademark

Troubleshooting 61

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Troubleshooting

The Time and Date Reset screen is displayed

You will see this screen when you install new batteries. You can set the time

and date manually in the remote (see page 42) or login to our Website and sync

the remote.

Setting up

The brand name for my device is not listed

Choose an UNKNOWN brand (last one on the list) and follow the setup

procedure. (see Page 16 step 5)

I made mistakes while setting up

Press the Left Arrow key to go back to previous screens. Press the

MENU key to start all over.

I can’t find the key functions on the remote to test the codes

Access the Extended Function Screen by pressing the ADVANCED key and

test the functions listed in the Extended Function Screen. (see pages 17, 18)

None of the codes work for my device

In a highly unlikely event, if none of the codes work for your device you can

setup again and choose an UNKNOWN brand when you are asked to choose.

the brand for your device. You will be testing all the codes in the library.

Although one of these codes may work for your device, we cannot guarantee it.

Syncing

I can’t sync the remote

Make sure you are connected to the Internet before syncing the remote.

Make sure that the RemoteLinker* cable is properly connected to the remote

and the computer before syncing the remote.

Check to see if the RemoteLinker software is configured to communicate with

the serial port that is connected to the RemoteLinker cable. To access COM

port settings, right-click on the RemoteLinker icon located in the lower right

corner of your computer screen. Choose Settings. Select the number of the

COM port to which you will be connecting the cable and click Apply.

Make sure that no other software is using the serial port that RemoteLinker

software is attempting to use.

Read the Readme.wri file in Program Files\ RemoteLinker.

Note

If the RemoteLinker* cable is not properly connected to your remote and the

computer, you will see a “Trouble communicating with the remote” dialog box

on the computer. Check and verify that the RemoteLinker cableisproperly

connected.

Note

If there is a communication error within your computer system, you

will see a “Cannot initialize the serial port” dialog box on your computer.

Make sure your serial port is not in conflict with any other software.

*Trademark

62 Troubleshooting

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FAQ

What is my DirecTune* device?

This is the device that you use in your system to change channels (typically a

TV, cable box, satellite receiver or VCR). To determine the DirecTune device

for your system, see page 20 for more details.

The remote is in VCR mode, but where are the VCR keys?

The VCR key functions are located in the Extended Function Screen under

the ADVANCED key. To access them, press the ADVANCED key. Highlight the

desired function and press the SELECT key to send the command.

Note

You may see more functions in the Extended Function Screen than were on

your original remote. If you experience a command not working, verity that

you have selected a function that works on your original remote.

Why are there no program titles in the Program Listings?

The GUIDE Remote* stores up to seven days of TV Listings. If you have not

downloaded the listings from the Website in more than seven days, the program

titles will be blank. The program titles will appear again in your remote after you

Check to see if your time and date is set correctly. To access the time and date

settings, press the MENU key and SELECT Remote Settings >

Time and Date > Display Time and Date. If incorrect, set the correct time and

date. (see page 42)

How often should I sync my remote to update my TV Listings?

We recommend that you sync your remote at least once a week. This ensures

you have up-to-date TV Listings in your remote.

Why are my Interactivity keys (VOTE, CLIP, WIN, SHOP, and INFO) not

working?

Make sure you have a DirecTune* device setup. (see page 20)

Make sure that the remote is controlling the DirecTune device. If not, press the

MODE keys to access the DirecTune device.

Make sure that the TV Listings have not expired. To check the TV Listings

expiration date, press the MENU key and SELECT Remote Support > About

Remote. If the TV Listings have expired, log in at our website and sync your

remote.

I want to see my Interactivity Offer requests right away. Is this possible?

Yes. You can sync your remote as often as you want. To review your

InteractivityOffer requests, go to the Links sections at www.GuideRemote.com.

*Trademark

FAQ 63

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FAQ

Why can’t I get seven days of TV Listings in my remote?

Some digital cable and satellite systems have hundreds of channels and unless

you remove some from your listings at the Website, you might not be able to

download a full seven days of listings into your remote. In the Settings section

at the Website, reduce the number of channels in your listings to increase the

number of days you can download into your remote.

If you attempt to download Program Descriptions into your remote, and have a

large channel lineup (generally greater than 65 channels), you may receive

fewer than a full seven days of TV Listings. Try turning off the Program

Descriptions option in the Settings section at the website and sync your

remote again.

Why are there no Program Descriptions for my Program Listings?

If Program Descriptions do not appear in your remote, go to the Settings

section at the Website, turn on the option and sync your remote. Program

Descriptions will then appear in your remote.

Where can I review my requested Interactivity Offers and promos?

Members section.

How do I go back to the Channel Screen to see the Interactivity Opportunities?

First, you must have DirecTune* setup in your remote. Then, click the EXIT

key to access the Channel screen.

How do I find out what my current DirecTune device is?

Go to View DirecTune Device by pressing the MENU key and SELECT

Remote Settings > Advanced Settings > View DirecTune Device.

How do I turn off the screen?

The screen on the remote is always on so that you have instant access to

the TV Listings, Interactivity Offers, and special Promo Offers.

Why is my TV tuning channels too slowly?

You may be able to adjust the DirecTune speed to change channels faster with

your remote. (see Adjust DirecTune Speed on page 53)

Why are some of my original remote functions not listed in the Extended

Function Screen?

There is a possibility that more than one code will work when setting up your

device. After you have completed setup, if you cannot find a function in the

Extended Function Screens, remove the device and try setting up the device

again using a different code.

*Trademark

64 FAQ

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Specifications

Technical Specifications

Display Screen

1.1” x 2.1” (27.5 mm x 52.6 mm) LCD Screen

Resolution 128 x 64

Backlight with 20 second time-out for power management

Dimensions

3.3” x 6.3” x 1.6”

Weight

10 ounces

Serial Cable

Length: 6.0ft (1.8m)

Computer RS-232 serial port connector

9-pin, D-shell (female)

Memory

2 MB non-volatile flash memory

512KB RAM

Batteries

4 - AA 1.5V batteries

Battery life: 90 days with typical use

Operating Temperature

5°C (41°F) to +45°C (113°F)

Storage Temperature

0°C (32°F) to +55° (131°F)

*Trademark

Specifications 65

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LicenseAgreement

Software License Agreement

This End User Software License Agreement (“Agreement”) is between Evolve

Products, Inc. (“Licensor”) and you, the end user (“Licensee”).

1. Grant of License. Subject to the terms and conditions of this Agreement,

Licensor grants Licensee a non-exclusive, nonsublicenseable license to

use the software described below (“Software”). The Software is licensed

and not sold. Licensee acknowledges and agrees that the Software

contains trade secrets and other proprietary information of Licensor and

Licensor’s suppliers, and that Licensor and Licensor’s suppliers retain all

title to and, except as expressly and unambiguously licensed herein, all

right and interest in the Software and all intellectual property rights

worldwide therein. Software Description: The computer software, including

without limitation, the operating system, file system, graphics system, and

user applications embedded in, or subsequently downloaded to a remote

control device sold by Licensor (the “Device”).

2. Restrictions. Licensee may use the one copy of the Software embedded

in the Device. Licensee may not remove or in anyway disassemble the

Software contained in the Device. The Software is licensed as a single

product and may not be separated into its component parts for any reason

whatsoever. Licensee shall not (and shall not allow any third party to) (i)

decompile, disassemble, or otherwise reverse engineer (except to the

extent expressly permitted under applicable law) or attempt to reconstruct

or discover any of Licensor’s source code, underlying ideas, algorithms,

trade secrets or other proprietary information by any means whatsoever,

(ii) remove any product identification, copyright or other notices, or

(iii) provide, lease, lend, use for timesharing or service bureau purposes or

otherwise use or allow others to use the Software to or for the benefit of

third parties.

3. Termination. This Agreement is effective until terminated. This Agree-

ment will terminate automatically in the case of a breach of Section 2.

(Restrictions). Upon termination, Licensee shall immediately cease all use

of the Software and return or destroy all copies of the Software and all

portions thereof and so certify to Licensor. Except for the license and

except as otherwise expressly provided herein, the terms of the Agreement

shall survive termination. Termination is not an exclusive remedy and all

other remedies will be available whether or not the Agreement is termi-

nated.

4. No Government Use. Licensee represents that it is not a U.S. govern-

ment agency and it is not acquiring the license pursuant to a U.S.

government contract or with U.S. government funds; the license does not

authorize or allow use by, or funded by, any U.S. governmental entity.

*Trademark

66 License Agreement

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LicenseAgreement

5. Warranty Disclaimer. For a period of ninety (90) days, following

Licensee’s receipt thereof, Company warrants that the Software will

substantially conform to Company’s published specifications therefore,

Licensee expressly acknowledges and agrees that, except as expressly

set forth above, the Software is provided “AS-IS” and that use of the

Software is at Licensee’s sole risk.

LICENSOR EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED

OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR

PURPOSE AND NON-INFRINGEMENT. LICENSOR DOES NOT

WARRANT THAT THE SOFTWARE WILL MEET LICENSEE’S REQUIRE-

MENTS, OR THAT OPERATION OF THE SOFTWARE WILL BE

UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE

SOFTWARE WILL BE CORRECTED. SOME STATES DO NOT ALLOW

THE EXCLUSION OF IMPLIED WARRANTIES.

6. LIABILITYLIMITATION. UNDER NO CIRCUMSTANCES, INCLUDING,

WITHOUTLIMITATION, NEGLIGENCE, SHALLLICENSOR BE LIABLE FOR

THE COST OF PROCUREMENTOF SUBSTITUTE GOODS, SERVICES OR

TECHNOLOGY, OR FORANY INCIDENTAL, SPECIAL, OR CONSEQUEN-

TIALDAMAGES RESULTING FROMTHE USE, OR INABILITY TO USE THE

SOFTWARE, EVEN IF LICENSOR HAS BEENADVISED OF THE POSSIBIL-

ITY OF SUCH DAMAGES. SOME STATES DO NOTALLOW THE LIMITATION

OR EXCLUSION OF LIABILITY FOR INCIDENTALOR CONSEQUENTIAL

DAMAGES. IN NO EVENTSHALL LICENSOR’STOTAL LIABILITY UNDER

THISAGREEMENTFORALL DAMAGES, LOSSES,AND CAUSES OF

ACTION ((WHETHER IN CONTRACT,TORT(INCLUDING NEGLIGENCE) OR

OTHERWISE)) EXCEEDTHE AMOUNTOF LICENSE FEES PAID TO

LICENSOR HEREUNDER.THIS SECTION 6 DOES NOT LIMITLIABILITY

FOR DEATH OR BODILYINJURY OFAPERSON.

7. General. This Agreement may not be assigned or amended except with

Licensor’s prior written consent. No failure to exercise any right hereunder

will operate as a waiver thereof. If any provision of this Agreement shall be

adjudged by any court of competent jurisdiction to be unenforceable or

invalid, that provision shall be limited or eliminated to the minimum extent

necessary so that this Agreement shall otherwise remain in full force and

effect and enforceable. This Agreement shall be construed pursuant to the

laws of the State of California and the United States without regard to

conflicts of laws provisions thereof and without regard to the United

Nations Convention on Contracts for the International Sale of Goods.

Licensee shall not export or remove the Software or any portion or direct

product thereof from the country in which Licensee received delivery of the

Software from Company. The sole jurisdiction and venue for actions

related to the subject

*Trademark

License Agreement 67

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LicenseAgreement

matter hereof shall be the California State and U.S. federal courts having

within their jurisdiction the location of Company’s principal place of

business. The prevailing party in any action to enforce this Agreement

shall be entitled to recover costs and expenses including reasonable

attorneys’ fees. The parties agree that a material breach of this Agreement

by Licensee would cause irreparable injury to Licensor for which monetary

damages would not be an adequate remedy and that the Licensor shall be

entitled to equitable relief in addition to any remedies it may have

hereunder or at law. This Agreement is the complete and exclusive

statement of the mutual understanding of the parties, and supersedes and

cancels all previous written and oral agreements and communications

relating to the subject matter of this Agreement.

*Trademark

68 License Agreement

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Respecting your rights to privacy is a top priority for us. We have published our

you to carefully read and understand it. Here we will just summarize the main

points.

In order for the Evolve Network to function as intended, we must record, compile

and store certain data. This includes data related to your personal demographics,

remote use and television viewing.

For internal purposes, we use personal information provided by you to improve and

customize your user experience. This includes providing customized TV listings in

the form of Suggestions and Reminders, responding to your requests for

information and performing the services for which such data was collected.

For external purposes, we collect data related to your web site experience, TV

viewing habits and response to advertising carried on the GUIDE Remote*. This

data is compiled and sold to third parties, such as television networks and

advertisers, on an aggregate basis. Although collected on each individual remote,

once uploaded to our Network, this data is not associated in any way with your

individual personal profile or information. We will never sell individual personal

information to third parties. It is, however, an important part of our business to

market aggregated demographic and activity information concerning our users to

third parties, and we take steps to use this information responsibly. To maintain

your privacy, in any instance where we collect personally identifiable data, we

maintain this information separately from all aggregated data sold to third parties.

Except where necessary, you have the option not to provide personal demographic

information. You have the opportunity to opt-out of having your personal information

used for purposes not directly related to our Network at the point where we ask for

such information, or by sending us an email to [email protected].

If you have any further questions or comments after viewing our full Privacy Policy

on the web site, please email us at [email protected]. We hope you have

a great experience using your new GUIDE Remote, and we pledge to responsibly

protect any personal information you provide to us as you use it.

*Trademark

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Index

Channel Quick Browse, 30, 32

Channel Screen, 25, 37

Channel Tuning, 46

AA batteries, 8

About Remote, 41

Activate Remote Control, 8

CLIP key, 6, 36, 37

Install Batteries, 8

Computer Requirements, 4

Install RemoteLinker* Software, 9

Install RemoteLinker Cable, 10

Start RemoteLinker Software, 11

Add or Clear Channel Lock, 57, 58

Add or Clear Volume Lock, 59, 60

Adjust DirecTune* Method, 51, 52

Adjust DirecTune Speed, 53, 54

ADVANCED key, 6, 17, 18, 43, 44

Accessing, 44

Day, 25

Date settings, 42

Determining DirecTune* Device, 20

Devices, 15

Remove, 19

Setup, 15

DirecTune, 20

Alert screens, 48, 49

Determining, 20

Setting, 21

End of TV Listings, 49

Expired, 49

DirecTune Method, 51

DirecTune Speed, 53

Display Screen, 65

Download TV Listings, 12

No DirecTune Device Found, 48

Please setup DirecTune..., 48

Sorry, Offers Have Expired, 49

Sorry, Requests are Full, 49

Sorry, TV Listings Have Expired, 49

Time and Date Reset, 48

Arrow keys, 6

ENTER key, 7

EXIT key, 6

Extended Function Screen, 43

Accessing, 44

Backlight, 45

Advanced key, 43

Batteries, 8, 65

Installation, 8

Low Battery icon, 8

Battery Cover, 3, 8

Beep and Flash, 34

Testing, 17, 18

Extended Function Symbol, 43

FAQ, 63, 64

Flash, 34

Changing Modes, 25

Channel keys, 7, 24, 51, 54

Testing, 24, 51, 54

GUIDE key, 6, 27

Channel Key Settings, 55

Channel Lock, 57

Help, 41

Channel number, 25, 28

Channel Promo screens, 47

*Trademark

70 Index

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Index

INFO key, 6, 36, 37

Informational (Promo Screen), 45

Interactivity keys, 5, 36, 37, 38

Browsing, 39

Personal Reminders, 35

POWER key, 7

Program Listings, 28

Accessing, 27

CLIP key, 6, 36, 37

INFO key, 6, 36, 37

Offers, 37, 39

SHOP key, 6, 36, 37

VOTE key, 6, 36, 38

WIN key, 6, 36, 37

Browsing and Tuning, 29

Quick Browse, 30

Program Title, 25, 28

Program Rating, 25

Promo Screens, 45

Browsing promos, 47

Channel promo screens, 47

Channel Tuning, 46

Informational, 45

Interactivity Key Symbols, 25, 37

Interactivity Offers, 37

Interactivity Offer Symbol, 28, 39

Request a link, 46

Request an email, 46

Key Function Descriptions, 6, 7

Key Layout, 5

Quick Browse, 30, 32

Channel Quick Browse, 30, 32

Time Quick Browse, 30, 32

LAST key, 7

LIGHT key, 7, 45

Low battery icon, 8

Reminders, 34

Accessing, 27

MENU key, 6, 40

Using, 40

Notification, 34

Personal Reminders, 35

Menu Screen, 40

MODE keys, 7, 26

Mode popup, 26

MUTE key, 7

Setting, 34

Tuning, 34, 35

RemoteLinker* Cable, 10

RemoteLinker Icon, 10, 11

RemoteLinker Software, 9, 11

Remote Support, 41

About Remote, 41

Contact Info, 41

Help, 41

Navigation keys, 6

NO DirecTune Device Found, 48

Numeric keys, 7

Tour, 41

Offers

Remove a Device, 19

Request an Email, 46

Request a Link, 46

Request Logged, 37, 38

Interactivity, 37

Promos, 45

*Trademark

Index 71

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Index

SELECT key, 6

UNKNOWN brand, 13, 16

Serial COM port, 10

Set Time and Date, 42

Setting Reminders, 34

Setup Devices, 15

Testing codes with

ADVANCED key, 17, 18

Setup DirecTune*, 20, 21

Setup a TV, 13

View Device Settings, 50

View DirecTune* Settings, 50

Volume keys, 7

Volume Lock, 59

VOTE key, 6, 36, 38

SHOP key, 6, 36, 37

Specifications, 65

Station Call Sign, 25, 28

Suggestions, 27, 33

Accessing, 27

Web offers, 37

WIN key, 6, 36, 37

Tuning, 33

Sync Remote Control, 12

Time, 25, 28, 42

Time and Date, 42

Time and Date Reset, 48

Time Quick Browse, 30, 32

Tour, 41

Troubleshooting, 61, 62

General, 61

Setting up, 62

Syncing, 62

Evolve GUIDE Remote*, 3

*Trademark

72 Index

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Safety

Be sure to read all the safety information before you begin to use this product.

CAUTION: TO REDUCE THE RISK DAMAGE TO YOUR EVOLVE GUIDE

REMOTE, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE

PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

FCC NOTICE

This equipment was tested and complies with Part 15 of the FCC rules. Operation is

subject to the following conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received, including

interference that may cause undesired operation.

Service

This product should be serviced only by trained and qualified personnel.

For future reference, attach your sales receipt, and/or write down the date you

purchased or received this product as a gift. This information will be required if

service should be needed during the warranty period.

Model Number:

Serial Number:

Purchase Date:

Purchased At:

Part Number: MN-122-001-001(b)

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Limited Warranty

The manufacturer of the Evolve GUIDE Remote warrants the product free from

defects in material and workmanship for a period of 90 days from the date of

purchase. This warranty applies to the original purchaser and is non-transferable.

The remote will be replaced or repaired free of charge if found to be defective within

the warranty period. This warranty does not cover the cost of shipping or handling.

Exclusions and Limitations

This warranty does not cover:

1. Damage due to any accident, misuse, abuse, negligence, fire, water,

lightning, or other acts of Nature.

2. Damage due to improper battery installation, tampering, alteration or

repair performed or attempted by anyone other than an authorized

GUIDE Remote service technician.

3. Damage in transit to finish or outer case.

4. Consequential damage to any other items used in connection with this

product due to a defect in the product, or any other loss not specified in

this warranty.

Some states do not allow limitations or exclusions on implied warranties or how long

they remain in effect, so the above limitations may not apply to you.

Evolve GUIDE Remote* User’s Manual

United States and international copyright laws protect the Evolve GUIDE Remote

and User’s Manual. No part of this manual may be copied or reproduced in any

form without the express written consent of Evolve Communications, Inc.

Information in this manual may be subject to change without notice.

The graphics depicted in some screens are for illustration only and are for the user’s

convenience. Any references to third parties in the screens do not constitute

sponsorship, endorsement, or approval of the GUIDE Remote by them. All

trademarks, product names, company names, and logos appearing on the screens

are the property of their respective owners.

The Evolve logo, Evolve GUIDE Remote, GUIDE Remote, DirecTune and

RemoteLinker are trademarks of Evolve Communications, Inc.

Service and Customer Support Contact

Email: [email protected]

Website: www.GuideRemote.com

US Mail: Evolve Communications, Inc.

152 Technology Drive, Suite 200

Irvine, CA 92618

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Evolve Communications, Inc.

152 Technology Drive, Suite 200

Irvine, CA 92618

This product is covered by US Patents

6002450,5410326and5907322.

Additionalpatentspending.

Printed in USA

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