Eureka Vacuum Cleaner 4770 User Manual

4770 Series  
OWNER’S GUIDE  
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Before Returning, Call  
Eureka Customer Service  
Antes de enviar de regreso, Ilame al Servico al Cliente de Eureka  
Avant de le retourner, appelez le service à la clientèle Eureka  
Helpline LÍNEADEAYUDA LIGNE D’AIDE  
1-800-282-2886  
8 a.m. to 7:30 p.m. (CST), Monday - Friday  
10 a.m. to 6:30 p.m. (CST), Saturday - Sunday  
8 a.m. a 7:30 p.m. (CST), de Lunes a viernes  
10 a.m. a 6:30 p.m. (CST), sábado y domingo  
8 h à 19 h 30 (CST), lundi au vendredi  
10 h à 18 h 30 (CST), samedi et dimanche  
Upright Vacuum Cleaner  
Household Type  
Aspiradora vertical  
tipo demestico  
© 2011 Electrolux Home Care Products, Inc. Printed in China PN84289A_rev1  
Aspirateur vertical  
de type résidentiel  
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IMPORTANT SAFEGUARDS  
When using an electrical appliance, basic precautions should always be followed, including the following:  
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER  
WARNING  
To reduce the risk of fire, electric shock, or injury:  
• Do not use outdoors or on wet surfaces.  
Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the  
electrical cord when not in use and before servicing.  
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.  
• Use only as described in this manual. Use only manufacturer's recommended attachments.  
!
• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been  
dropped, damaged, left outdoors, or dropped into water, return it to a service center before using.  
• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord  
around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from  
heated surfaces.  
• Do not use extension cords or outlets with inadequate current carrying capacity.  
Turn off all controls before unplugging.  
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.  
• Do not handle plug or vacuum cleaner with wet hands.  
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint,  
hair, and anything that may reduce airflow.  
• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose  
clothing, fingers, and all parts of body away from openings and moving parts.  
• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use  
extra care when cleaning stairs. Place vacuum cleaner on floor with the handle in storage position  
while using attachments.  
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.  
• Do not use without dust cup, filter screen and filter in place.  
• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley  
when servicing the drive belt.  
• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where  
they may be present.  
• Store your vacuum cleaner indoors in a cool, dry area.  
• Keep your work area well lighted.  
• Unplug electrical appliances before vacuuming them.  
• Unplug before connecting turbo nozzle.  
SAVE THESE INSTRUCTIONS  
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider  
than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully  
into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the  
proper outlet. Do not change the plug in any way.  
Motor  
Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated  
and sealed.  
Eureka Customer Service HELPLINE 1-800-282-2886  
1
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How to identify parts of vacuum cleaner  
SPECIAL FEATURES  
Handle  
Available on some models  
Hose hook  
Upper cord  
retainer  
Hose  
Turbo nozzle  
Dusting brush  
Nested crevice  
tool & extension  
wand  
Dust cup latch  
Lower  
cord  
Carrying handle  
& cord wrap  
Duster  
retainer  
Filter and screen  
Dust cup  
chamber  
Hose connector  
Power cord  
Lower cord wrap  
Hose retainer  
Handle with  
turbo nozzle  
Height  
adjustment  
knob  
Handle  
release  
Self-cleaning  
duster  
Power switch  
Brush roll cover  
Maintenance information  
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER.  
!
Moving parts! Assemble the vacuum cleaner before using.  
DUST CUP – Empty after each use  
A
Pull up latch and  
remove dust cup.  
Pull lever to release  
bottom lid. Debris will empty.  
Close bottom lid  
until it clicks.  
FILTER DCF18 – Clean or replace regularly to maintain suction  
A
A
Screen  
Unlock screen from cover.  
Grasp filter; turn  
Shake dust off filter and screen.  
Rinse; dry thoroughly.  
Empty cup.To remove dust cup  
cover, turn counter clockwise.  
counter clockwise.  
A
A
OPEN  
A
A
A
Insert filter tabs into  
cover; turn clockwise.  
Align screen  
to cup  
.
Line up  
with  
. Rotate  
Filter  
cover to  
to lock.  
Filter and screen must be in place for cover to lock.  
DCF18  
(inside screen)  
FILTER DCF18 – Replace within 6 months  
A
A
Remove screen  
and filter.  
Replace new filter into cover;  
turn clockwise. Replace screen.  
Line up  
with  
. Rotate  
cover to  
to lock.  
Filter and screen must be in place for cover to lock.  
BRUSH ROLL – Clean monthly  
U BELT – Replace worn, cut or out of shape belt  
U belt  
Brush roll  
2
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How to use accessories  
!
Handle must be in upright position.  
IMPORTANT: Push/twist hose end into brush roll cover to secure after using accessories.  
Telescopic self-cleaning duster (on some models)  
Use for furniture, blinds, pictures and high-reach areas. Can be used in short or extended positions.  
1) Activate duster suction: Turn vacuum  
on and push lever down for 10 seconds  
to clean duster.  
2) Turn vacuum off and remove duster from  
cleaning chamber.  
3) Short position: Dust low surfaces.  
4) Extended position: Turn twist tabs to  
extend. Push firmly to collapse and turn  
to lock.  
Crevice tool and extension wand  
Use for baseboards and corners.  
1) Loosen end of hose.  
2) Grasp crevice tool and wand near ridges  
and pull apart.  
3) Turn ridge end to center.  
4) Push crevice tool into wand and place  
on end of hose.  
Dusting brush  
Use for furniture, drapes and vents.  
1) Loosen end of hose.  
2) Place dusting brush on end of hose,  
wand or crevice tool.  
Turbo nozzle and stair hose  
(with some models or available for purchase)  
Use for furniture and stairs.  
Make sure vacuum is below you,  
pushed against the bottom step.  
1) If model has additional stair hose, attach  
to end of hose.  
2) Attach turbo nozzle to the end of wand  
and hose.  
Return to carpet cleaning  
Push hose into opening on brush roll cover  
and twist until it fits tightly.  
IMPORTANT: Hose must be firmly attached  
for peak performance.  
3
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How to maintain your vacuum cleaner  
!
Make sure vacuum cleaner is turned off and power cord is unplugged.  
Maintain brush roll  
Motor can become hot with normal use.  
Do not remove end caps. Remove hair and threads from brush roll periodically.  
Check U belt. Replace if worn, cut or out of shape.  
Avoid touching the motor shaft when checking brush roll or belt.  
!
How to replace brush roll or belt  
1) Use handle release to lower handle  
flat onto floor (Fig. 1).  
2) Remove 2 screws from the front side of  
brush roll cover (Fig. 2).  
3) Lift and remove brush roll cover (Fig. 3).  
Fig. 1  
Fig. 2  
Fig. 4  
Fig. 6  
4) Remove brush roll and belt. Thread  
new belt around motor shaft and right  
end of brush roll (Fig. 4).  
5) Pull right side of brush roll to stretch  
belt. Secure right end cap into base  
(Fig. 5). Align left end cap with square  
in base and push into place.  
6) Rotate brush roll 2 turns to center belt  
(Fig. 6).  
Fig. 3  
7) Replace brush roll cover and 2  
screws (Fig. 2).  
Fig. 5  
4
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How to clear a blockage  
Make sure vacuum is turned off and power cord is unplugged.  
!
1) Loosen lower end of hose and pull hose  
retainer out to remove hose. Flex hose to  
loosen any blockage. If still clogged,  
remove 2 screws and remove hose from  
vacuum back (Fig. 1). Reconnect hose at  
both ends.  
2) To check base hose, remove 2 screws  
and brush roll cover. Use finger to clear  
blockage (Fig. 2).  
3) Clear debris from brush roll area.  
Replace cover and 2 screws.  
Fig. 1  
Fig. 2  
The Eureka limited warranty  
Eureka warrants this vacuum cleaner to be free from  
defects in material and workmanship for a term of one  
year for normal household use. Warranty is granted  
only to the original purchaser and members of  
immediate household.  
Authorized Warranty Station or Service Information, visit  
www.eureka.com, write or telephone toll free:  
USA: 1-800-282-2886  
Electrolux Home Care  
North America Service Division  
P.O. Box 3900  
Mexico: (55) 5343-3844 Canada: 1-800-282-2886  
Electrolux Home Care  
Electrolux Home Care  
North America Service Division  
5855 Terry Fox Way  
Peoria, IL 61612  
Mississauga, Ontario L5V 3E4  
This warranty is good for one year from the date of  
purchase only when the vacuum cleaner is used in  
the accordance with Eureka operating instructions.  
Obtaining warranty service  
outside your community  
You must pay the shipping charges to the Eureka  
Authorized Warranty Station.  
This warranty does not cover  
Return shipping charges will be paid by the Warranty  
Station. When returning parts for repair, please include the  
model, type and serial number located on the rating plate  
on the lower backside of the vacuum.  
• Parts of the vacuum that require replacement under  
normal use such as disposable dust bags, filters,  
drive belts, light bulbs, brush roll, bristles, impellers  
and cleaning.  
Further limitations and exclusions  
• Damages or malfunctions caused by negligence,  
abuse, and use not in accordance with the  
Owner’s Guide.  
Any warranty that may be implied in connection with your  
purchase or use of the vacuum, including any warranty of  
Merchantability or any warranty for Fitness For A  
Particular Purpose is limited to the duration of this  
warranty. Some states do not allow limitations on how long  
an implied warranty lasts, so the above limitations may not  
apply to you.  
• Defects or damages caused by unauthorized  
service or the use of other than Genuine Eureka,  
ARM & HAMMERTM and FiltreteTM by 3M parts.  
What Eureka will do  
Your relief for the breach of this warranty is limited to  
the relief expressly provided above. In no event shall the  
manufacturer be liable for any consequential or incidental  
damages you may incur in connection with your purchase  
or use of the vacuum.  
Some states do not allow the exclusion or limitation of  
incidental or consequential damages, so the above  
limitation or exclusion may not apply to you.  
Eureka will, at its option, repair or replace a defective  
vacuum or vacuum part that is covered by this warranty.  
As a matter of warranty policy, Eureka will not refund  
the consumer’s purchase price.  
Warranty registration  
Please fill out and return the warranty registration card  
accompanying your vacuum.  
This warranty gives you specific legal rights.You may  
also have other rights, which may vary by state.  
The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc.  
3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care  
Products, Inc. under license.  
Obtaining warranty service  
To obtain warranty service you must return the vacuum  
or vacuum part along with “proof of purchase” to any  
Eureka Authorized Warranty Station. For Eureka  
5
Eureka Customer Service HELPLINE 1-800-282-2886  
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Thermal cut-off  
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum  
suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of  
overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least  
30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the  
switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.  
Problem solving  
!
Make sure vacuum is turned off and power cord is unplugged.  
Solution  
Problem  
Cause  
Power plug  
• Push plug securely into outlet, try another outlet or  
check circuit breaker.  
Motor will not start.  
Power switch  
• Step on power switch to turn vacuum on.  
• See above.  
Thermal cut-off  
Vacuum does not  
clean carpet.  
Dust cup and filter  
• Empty dust cup, clean and/or change filter.  
• If picking up fine dust, the dust cup may not look full, but  
a fine substance tends to reduce suction when it blocks  
air flow through the filter and screen. Refer to page 2 for  
filter maintenance. Make sure filter, screen and dust cup  
are installed properly.  
• Filter and screen must be in place for cover to lock.  
Belt  
• Replace a worn, cut or out of shape belt. Page 4  
Hose  
• Remove clogs from the hose that restrict the airflow.  
Make sure hose is replaced into hose retainer. Page 5  
Carpet height setting  
Dust cup and filter  
• For carpet cleaning, turn height adjustment knob to  
another position.  
No suction at the  
end of hose.  
• Empty dust cup, clean and/or change filter.  
• If picking up fine dust, the dust cup may not look full, but  
a fine substance tends to reduce suction when it blocks  
air flow through the filter and screen. Refer to page 2 for  
filter maintenance. Make sure filter, screen and dust cup  
are installed properly.  
• Filter and screen must be in place for cover to lock.  
Hose  
• Remove clogs from the hose that restrict the airflow. Make  
sure hose is replaced into hose retainer. Page 5  
Turbo nozzle will not turn.  
Rotating brush  
• Check turbo nozzle for debris.  
Vacuum is hard  
to push.  
Vacuum height setting  
Belt  
Adjust knob to a higher position.  
• Replace a worn, cut or out of shape belt. Page 4  
Burning smell; brush roll  
will not turn.  
Belt  
• Check brush roll for debris. Page 4  
• Replace broken or out of shape belt. Page 4  
6
Eureka Customer Service HELPLINE 1-800-282-2886  
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