Upright Vacuum Cleaner
Household Type
Ownerʼs Guide
4320 – 4370 Series
4440 – 4470 Series
IMPORTANT
Do not return this product to the store.
For assembly problems or questions
contact: Eurekaʼs Customer Service
Division toll free at 1-800-282-2886*,
8 a.m. to 7:30 p.m., (CST), Monday -
Friday and 10 a.m. to 6:30 p.m. Saturday.
*En Mexico llame al 5670-6169
PLEASE RETAIN
We suggest you record the model, type and serial
numbers below. They are located on the silver rating
plate on your cleaner. For prompt and complete
service information, always refer to these numbers
when inquiring about service.
Model & Type___________________________
Serial No.______________________________
It is also important to keep your receipt as proof of
date of purchase.
Part No. 70262C (11/03)
©2003 White Consolidated Ltd.
Printed in U.S.A.
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To reduce the risk of electric shock, this appliance has a polarized plug (one blade wider than the other). This plug will fit
in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician to install the proper outlet. Do not change the plug in any way.
GENERAL INFORMATION
The cleaner is designed to pick up dirt and dust particles. Avoid picking up hard or sharp objects with the cleaner to prevent
bag tears, hose clogs, and fan blade breakage with subsequent motor damage.
Service Information
The instructions in this booklet serve as a guide to routine maintenance. For additional service information telephone our toll
free number for the nearest Eureka Authorized Warranty Station. You should know the model, type and serial numbers
when you call:
.USA: 1-800-282-2886
Mexico: 5670-6169
Canada: 1-800-282-2886
If you prefer, you can write to:
The Eureka Company, Service Division, 807 North Main Street, Bloomington, Illinois 61701, USA.
In Canada write to The Eureka Company, 866 Langs Drive, Cambridge, Ontario N3N 2N7.
Refer to The Eureka Limited Warranty for complete service information.
DO NOT OIL the motor or the brush roll at any time. The bearings are permanently lubricated and sealed.
Thermal Cut Off
This vacuum cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly
shuts off, push the switch pedal once and unplug the cleaner. Check the cleaner for a possible source of overheating such
as a full bag, a blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before
attempting to use the cleaner. After the 30 minute period, plug the cleaner back in and turn on the switch. If the cleaner still
does not run, then take it to a Eureka Authorized Service Center for repair.
HOW TO ASSEMBLE
CAUTION: Assemble the cleaner before using.
CAUTION: Movingparts,makesureon/offswitch
is in off position before plugging in.
Style B
NOTE: Features may vary by model yet all parts
assemble the same.
Tab
2
Step A Attach Hose
(Refer to your hose adapter style)
Style A
Hose
Adapter
1. Remove the front bag cover.
(Only required with Style B
adapter.)
2. Locate the tab on the hose
adapter of the extension hose
(shortest end). There are two
styles, either A or B. Each
style assembles identically.
IMPORTANT:
Hose
Notch
3
MUST BE
inserted
before attaching
the handle.
1
3. Insert hose adapter into
opening on top of unit. The
hose adapter tab must be
placed all the way down
into the notch.
3
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HOW TO ASSEMBLE (Continued)
Step B Attach Handle
Step C Store Hose and Accessories
Combination
Tool
CAUTION: Do not catch cord under handle.
Hook
Tab
5
Ledge
Crevice
Tool
Groove
4
Carrying
Handle
Extension
Wand or
Wands
Groove
HEPA Filter
(on some
models)
4. From rear of cleaner, align handle with groove and slide
onto cleaner. If necessary, use thumb and finger pressure
to slide handle into position.
Tabs
5. Once handle is in place, check that the hose adapter tab
is completely secure under the ledge of the handle.
6. Attach handle with two 5/8 inch screws in the assembly
Hose
®
packet. Use either a slotted or Phillips head screwdriver.
Retainer
7. Replace front cover.
Step D Check Disposable Dust Bag
Step E Store Electrical Cord
11. You will find your cord retainer either at the bottom of
the upper cord hook or on the handle above the upper
cord hook. Firmly push the electrical cord down into
either cord retainer. This will place the cord out of the
way the next time you vacuum.
8. Remove front cover,
grasp both sides of
bag cover near top.
8
Push thumbs against
center of cover and
pull out on sides.
12. Next wind the cord around the two cord hooks on the left
sideofcleaner.Onsomemodelstheuppercordhookturns
to release the cord. Turn the hook up to store the cord.
9. Check to be sure the
paper bag collar is
secure with the hose
adapter inside the
paper bag collar.
NOTE: For easier access to bag compartment,
when you store the electrical cord use a
figure 8 pattern.
10
13. Secure the plug to the cord to prevent unwinding.
10. Replace front bag
cover.
Cord
11
Retainer
11
Cord
Retainer
9
Cord
Hose
12
Hook
Adapter
12
Paper Bag Collar
Cord
Hook
4
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HOW TO USE
The upright vacuum cleaner design allows use on multiple types
of carpeting and on upholstery or bare floors with attachments.
When using the attachment tools, place the handle in the
upright position. Do not place cleaner on furniture or steps
as the brush roll may cause damage.
1. Adjust cleaner height setting knob to lowest position for
maximum cleaning. Adjust to a higher setting to make
pushing easier. For easy adjustments, tilt the cleaner back
to move the setting knob.
2
2. Unwind all of the electrical cord. Located above the cord
hook is the cord retainer. Firmly push the electric cord down
into the cord retainer. Using the cord retainer will keep the
electric cord up, out of the way while vacuuming.
Cord Retainer
3. Plug electrical cord into outlet.
4. Step on handle release. Pull handle back to a comfortable
position.
3
5. Push On or Off power switch.
Store or
Use Attachments
Use
1
ON/OFF
5
Handle
4
Release
Clean
Under
Handle
3
Release
Cleaner Height Setting
WARNING: Avoid injury. Keep loose clothing, hair,
fingers, and all other parts of body
away from any moving part (such as
the revolving brush). Turn off the switch
and unplug the cleaner before changing
the cleaner height setting.
Thermal Cut Off
This cleaner has a special thermostat that protects the
cleaner in case of motor overheating. If the cleaner
suddenly turns off, follow this procedure:
The front of the cleaner has an adjustment that raises or lowers
the cleaner base to match the type of carpet. With the cleaner
cordunplugged, settheadjustmenttolowestsettingformaximum
cleaning. If the cleaner is difficult to push, move adjustment to
next highest setting until cleaner is comfortable to push. The
brush roll must reach the carpet for effective cleaning.
1. Push on/off pedal once.
2. Unplug cleaner.
3. Check for source of overheating problem (i.e. full bag,
clogged hose or clogged filter).
NOTE: Foreaseinmovingtheadjustmentknob, place
handle in operating position and tilt cleaner
back to remove weight from front wheels.
4. If a full bag, clogged hose or clogged filter is found,
replace the bag, unclog the hose or replace the filters.
5. Wait at least 30 minutes before attempting to reuse the
NOTE: When handle is in upright position, brush
roll is lifted off carpet. This is normal. Height
adjustment will not change brush roll level
until the cleanerʼs handle is moved into the
operating position.
cleaner.
6. After 30 minute cool down period, plug the cleaner in and
push the switch pedal. The cleaner should turn on.
7. If the cleaner still does not operate, take it to any Eureka
Authorized Service Center for repair.
5
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How To Use Accessories
Dusting Brush is for furniture, blinds, books, lamp shades,
NOTE: Do not place cleaner on furniture or
steps as the brush roll may cause
damage. Place cleaner on floor with
the handle in storage position while
using accessories.
shelves. (On some models.)
Dusting Brush
Upholstery Nozzle is for curtains, draperies, cushions,
fabrics. (On some models.)
Upholstery
Nozzle
Always work with the cleaner below you,
pulling hose from side of cleaner; not the
back or the front of the cleaner.
Combination Tool gives two types of cleaning tools. (On some
models.)
NEVER STAND ANY CLEANER ABOVE
YOU.
• Use brush side to dust furniture, blinds, books, lamps, shelves.
• Use upholstery side for curtains, draperies, cushions, fabrics.
NEVER POSITION ANY CLEANER ON
THE STAIRS AS THIS COULD DAMAGE
THE CARPET.
Dusting
Side
Depending on which cleaner you purchased, you can
have any combination of the following accessories.
1. Remove hose from rear of cleaner.
2. Place desired accessory onto end of hose or
wand.
Upholstery
Side
Crevice Tool cleans corners, baseboards, between cushions.
Crevice Tool
Extension Wands (Some models use 1 wand)
Nested Extension Wands to add reach.
• Grasp both wands near ridges.
• Pull apart.
• Turn ridge end to center.
• Push wands together.
6
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HOW TO MAINTAIN
The instructions in this booklet serve as a guide to routine
maintenance. To avoid unnecessary service calls, check the
bag, belt, and brush roll often.
4
Motor
Pulley
Belt
Brush Roll
The brush roll turns as it sweeps and combs the carpet nap.
Remove hair and threads from the brush roll so it continues
brushing the carpet. To maintain the most efficient cleaning, the
bristles must touch the carpet. To test the bristle length, hold a
ruler against the underneath side of the cleaner. If the bristles
no longer touch the ruler, replace the brush roll.
Brush
Roll
3
3. Lift left end of brush roll.
4. Remove and discard belt.
Brush Roll Belt
The brush roll belt turns the brush roll to agitate, sweep, and
comb the carpet nap. Check the belt regularly to be sure it is in
good condition. Replace the belt if it stretches, cracks or loses
tension. Cut away any hair or threads wound around the brush
roll or the belt pulley because the buildup could cause the belt
to rotate unevenly.
5. Place new belt
around motor
pulley.
5
How To Replace Brush Roll Belt
NOTE: Turn off the switch and unplug the electrical
cord before replacing belt. Belt pulleys can
become hot during normal use. To prevent
injury, avoid touching the motor pulley when
checking the belt.
6
7
Left Side View
6. Place belt around brush roll pulley.
7. Align left end cap with square in base. Push end
cap into place; see left side view.
8. Pull right side of brush
roll to stretch belt. Se-
cure right end cap into
8
base.
2
9. Rotate brush roll to seat
belt.
10. Replace the hood. Make
sure hood front is behind
furniture guard. Hood
should seat onto self-
locating screw tabs.
1
9
2
11. Tighten screws.
1. Lower handle to floor to change belt.
2. Loosen, but do not remove, two screws to release
hood. Lift hood to remove.
Use GENUINE EUREKA replacement belt, 54312.
Look for the GENUINE EUREKA product symbol.
7
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HOW TO MAINTAIN (Continued)
Disposable Dust Bag and Filters
To Remove Bag:
The disposable dust bag plays a very important role in
the efficiency of a vacuum cleaner. The purpose of the
paper bag is to trap dirt. As the bag traps dirt, it must also
be porous enough to allow air to pass on through. If the
paper bag becomes clogged, no air can pass through the
cleaner and no cleaning can take place regardless of how
powerful the unit. Change the dust bag and check the
filters frequently. Some fine particles can restrict airflow
very quickly and will decrease performance even before
the bag appears to be full.
B
A
Front
Cover
When vacuuming carpet fresheners or cleaners, powder,
plaster dust, or similar fine substances, the bag and filters
may require more frequent maintenance.
A. Remove front cover. Grasp both sides of bag cover near
top. Push thumbs against center of cover and pull out on
sides.
B. Grasp bag collar; pull down slightly and out to remove bag.
How To Replace Bags–StyleAAFilteraire
NOTE: Turn off the switch and unplug the
electrical cord before changing dust
bag. Never operate the vacuum cleaner
without the dust bag or the filter.
NOTE: Style AA Filteraire bags must be used
to maintain HEPA grade filtration and
prolong the life of the HEPA filter. Also
useAAFilteraire bags to maintain Micron
grade filtration and prolong the life of the
Micron filter.
To Replace New Bag:
E
C. Fold sides of paper bag
E
below bag collar.
D. Align bag collar hole and
notch with hose adapter.
C
D
E. Place bag collar corners
on ledges. Push collar
to rear of compartment.
Check to be sure hose
adapter inserts into bag
collar.
NOTE: Models without HEPA or Micron filter
option, may use Style AA bags rather
than Style AA Filteraire.
It may be more convenient to lower the handle to the floor
before changing the bag.
F. Tuck bag into bottom and along sides.
G. Replace front cover. Make sure disposable bag does not
catch under front cover.
* We recommend using only Genuine Eureka Filteraire
Bags, part number 58623.
How to Check and Clear Hose Blockages
1
Low suction or poor pickup may be due to a blockage in the vacuum cleaner.
1. Remove hose and check suction at end of hose - if little or no suction, check disposable
dust bag. Change if needed. If no improvement proceed to step 2.
NOTE: Turn off the switch and unplug the electrical cord before clearing hose.
2. Remove the handle from the vacuum cleaner by removing the two screws and sliding
the handle towards the rear.
3. Once the handle is removed, disconnect the attachment hose from the unit by lifting
straight up on the hose adapter.
Check for any obstructions that may be in the hose.Any obstructions can be removed by
using a blunt instrument to clear the hose. Flexing the hose may help loosen the clog.
4. Reinstall the hose after clearing the clog. Make sure the hose is inserted into the top of
the vacuum cleaner before reattaching the handle.
1. Remove hose and check
suction at end of hose.
NOTE: If no improvement in performance on carpet, proceed to following page.
8
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How to Check and Clear Hose
Blockages (Continued)
How to Check and Clear Blockages in Base
1. Remove the attachment hose from
the lower hose retainer and look into
the hose retainer for any obstructions.
Proceed to Step 2 to check for any other
blockages.
2. Remove handle.
2
3. Disconnect hose.
4
3
2. Remove the hood by loosening the
two screws located on the top of
the hood and lifting upward.
3. Step on the handle releas
and lower the handle a
the way to the floor.
4. Reinstall the hose
and handle.
4. Checkforblockagesinthebrushroll
area and remove any obstructions
found there. The base hose can be
cleared of any blockage by using a
blunt instrument.
HEPA Cartridge Filters
(Only for models with HEPA cartridge.)
Check the HEPA filters with each disposable dust bag
change. Replace twice a year or after every six bag
changes.
5. After the blockage is removed, replace the hood and tighten
the two hood screws (see Fig. 2). Raise the handle to the
upright position (see Fig. 3) and replace the hose into the
lower hose retainer.
Latch
Filter Cartridge
(One complete
unit)
HEPA/Micron Filters in Filter Frame (Only for
models with HEPA/Micron filter frame)
Filter Frame plus
Check the HEPA/Micron
filter (depending
on your vacuum
filter with each disposable
model)
dustbagchange.Replace
twice a year or after every
six bag changes.
Tabs
To remove HEPA cartridge filters
1. Push down latch and pull filter cassette back.
2. Then lift filter up and remove.
Filter
Filter
Frame
To replace HEPA cartridge filters
1. Place bottom tabs of filter cassette into slots.
2. Rotate filter toward cleaner.
To remove HEPA/Micron filters from filter frame
.
1. Push down latch and pull filter frame back.
2. Then lift filter up and out of filter frame.
3. Push upward on the latch to secure into
place.
To replace HEPA/Micron filters into filter frame.
NOTE: To have the benefit of a sealed
HEPA system, you must use
one of the HEPA cartridge filter
systems.
1. Place new filter in filter frame. Place bottom tabs of filter frame
into slots.
2. Rotate filter frame toward cleaner.
3. Push upward on the latch to secure into place.
9
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Motor Filter
THE EUREKA LIMITED WARRANTY
Check the motor filter with each disposable dust bag change.
Clean or replace as needed.
What This Warranty Covers
Your Eureka cleaner is warranted to be free from all defects in material and workmanship
in normal household use for a period of one year. The warranty is granted only to the
original purchaser and members of his or her immediate household. The warranty is
subject to the following provisions.
To Clean Motor Filter
What This Warranty Does Not Cover
1. Remove filter from inside bag compartment, lower left
side.
•
•
•
Parts of the cleaner that require replacement under normal use, such as disposable dust
bags, filters, drive belts, light bulbs, and brush roll bristles, impellers and cleaning.
Damages or malfunctions caused by negligence, abuse, or use not in accordance with
the Ownerʼs Guide.
2. Shake filter to remove excess dust. If necessary, the filter
Defects or damages caused by unauthorized service or the use of other than Genuine
Eureka parts.
can be cleaned by vacuuming with another cleaner.
3. Reinstall filter with stiff/printed side down. Slide under
back ledge and filter retainer. Install with colored/smooth
side down.
What The Eureka Company Will Do
The Eureka Company will, at its option, repair or replace a defective cleaner or cleaner
part that is covered by this warranty. As a matter of warranty policy, the Eureka Company
will not refund the consumerʼs purchase price.
Back Ledge
Filter Retainer
3
Warranty Registration
Please fill out and return the warranty registration card accompanying your cleaner.
3
Obtaining Warranty Service
To obtain warranty service you must return the defective cleaner or cleaner part along with
proof of purchase to any Eureka Authorized Warranty Station.
1 and 3
You will find the nearest location in the Yellow Pages, under “Vacuum Cleaners–Service
and Repair.” Be certain that the Warranty Station is “Eureka Authorized.”
For the location of the nearest Eureka Authorized Warranty Station or for service
information, telephone toll free:
USA: 1-800-282-2886
Mexico: 5670-6169
Canada: 1-800-282-2886
If you prefer, you can write to The Eureka Company, Service Division, 807 North Main
Street, Bloomington, Illinois 61701, USA. In Canada write to The Eureka Company, 866
Langs Drive, Cambridge, Ontario N3H 2N7.
If it is necessary to ship the cleaner outside your community to obtain warranty repair,
you must pay the shipping charges to the Eureka Authorized Warranty Station.
ReturnshippingchargeswillbepaidbytheWarrantyStation.Whenreturningpartsforrepair,
please include the model, type, and serial number from the data plate on the cleaner.
Micron and HEPA Exhaust Filters
(Only for models with the exhaust filter door)
Change micron or HEPA exhaust filter every 3 months.
To Replace Micron or HEPA
Exhaust Filter
Further Limitations and Exclusions
Any warranty that may be implied in connection with your purchase or use of the cleaner,
including any warranty of Merchantability or any warranty for Fitness For A Particular
Purpose is limited to the duration of this warranty. Some states do not allow limitations
on how long an implied warranty lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly provided
above. In no event shall Eureka be liable for any consequential or incidental damages
you may incur in connection with your purchase or use of the cleaner. Some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
1. Lower the handle. Open exhaust filter door; push toward
the left side.
2. Grasp filter and pull out.
3. Push new filter into cleaner, smooth side facing out.
4. Close exhaust filter door; push toward right side.
This warranty gives you specific legal rights. You may also have other rights which
vary by state.
Replace all filters with genuine Eureka replacement
filters.
GENUINE
EUREKA PRODUCT
Questions & Answers about Genuine Eureka Products
Q: Why should I use only Genuine Eureka paper bags, belts, and parts in my Eureka
vacuum cleaner?
A: Using Genuine Eureka Products, which are made to our exacting specifications
and engineered with emphasis on quality, performance, and customer satisfaction,
ensures the long life and cleaning efficiency of your vacuum cleaner. Overall, this
saves you money and helps to keep your home clean.
Exhaust
Filter
Door
Q: How can I be sure I am using only genuine Eureka products in my vacuum
cleaner?
A: Typically, packaged products and paper bags can be identified by a “Genuine Eureka
Product” symbol (see illustration above). For further identification assistance, you
may call our toll-free number, 1-800-282-2886, for the location of a nearby Eureka
Authorized Warranty Station.
Micron or
HEPA
Filter
Q: Are there any differences between “made to fit” or “imitation” and Genuine Eureka
paper bags, belts, and parts?
A: Yes, there are some very important differences in materials, quality, and reliability.
Many customers have mistakenly purchased “imitation” paper bags and parts
while thinking they purchased genuine. Unfortunately, many of these customers
discovered the differences after they experienced related difficulties.
Exhaust Filter
Door
2
For Genuine Eureka Value, Accept No Imitations!
3
THE EUREKA COMPANY
Bloomington, Illinois 61701
Household Warranty
10
abs 190
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HOW TO MAINTAIN (continued)
How To Change Light Bulb (only for models with a headlight)
NOTE: Turn off the power switch and disconnect the
electrical cord before changing light bulb.
1. Lower handle. Remove two screws from lens cover.
2. Pull lens cover from cleaner.
3. Pull light bulb and socket toward front.
4. Push light bulb into socket; turn to release.
5. Place new light bulb into socket; turn to secure.
4
6. Push light bulb and socket back so bulb will not touch lens
5
cover.
7. Replace lens cover.
8. Secure with two screws.
Use 15 watt replacement light bulb, part number 48815.
NOTE: Turn off the switch and unplug electrical cord before servicing.
Problem Solving
PROBLEM
CAUSE
SOLUTION
Electric Plug
Push plug securely into outlet.
Try another outlet.
Motor will not start
Check circuit breaker.
Thermal Cut Off
Refer to page 3 & 5.
Motor suddenly
stops
Disposable Dust Bag and Filter(s)
Change the bag. Hint: If picking up fine dust, the bag may not
look full, but a fine substance tends to reduce suction when it
blocks the airflow through the paper bag and filter(s). Make sure
the dust bag is installed properly. Make sure bag cover is
installed properly.
Does not clean the
carpet or floor.
Belt
Replace a cut, loose or out of shape belt.
Brush Roll
Clean hair and thread from bristles and end cap area.
Replace brush roll if bristles are worn.
Hose
Remove any clogs from the hose that restrict the airflow.
No suction at the
end of the hose.
Disposable Dust Bag
Change the bag. Hint: If picking up fine dust, the bag may not
look full, but a fine substance tends to reduce suction when it
blocks the airflow through the paper bag.
Hose
Remove any clogs from the hose that restrict the airflow.
Check both ends of the hose. (See pages 13-14)
Headlight not
working.
Light Bulb
Replace light bulb.
Brush Roll
Belt
Remove hood and clean debris from the brush roll area.
Replace a cut, loose or out of shape belt.
Noise from the
brush roll area.
Cleaner is hard to
push.
Cleaner Height Setting
Turn adjustment knob to a higher position. Hint: Put handle in
operating position. Tilt the cleaner back to raise the front wheels
off floor. Then turn the knob.
Belt
Belt
Replace a cut, loose and out of shape belt.
Brush roll will
not turn.
Replace cut, loose or out of shape belt.
Belt
Replace cut, loose or out of shape belt.
Burning smell.
Cleaner Height Setting
Hint: Put handle in operating position. Tilt the cleaner back to
Cleaning height
raise the front wheels off floor. Then turn the knob.
knob will not turn.
Call 1-800-438-7352 between 8:00 a.m. and 4:45 p.m., central
standard time, Monday through Friday. Know the model and
serial numbers when you call.
Missing parts.
Questions?
Call 1-800-282-2886 8 a.m. to 7:30p.m., (CST), Monday -
Friday and 10 a.m. to 6:30 p.m. (CST) Saturday. Know the
model and serial numbers when you call.
11
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