Eureka Vacuum Cleaner 3281 User Manual

3281 Series  
OWNER’S GUIDE  
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Before Returning, Call  
Eureka Customer Service  
Antes de enviar de regreso, Ilame al Servico al Cliente de Eureka  
Avant de le retourner, appelez le service à la clientèle Eureka  
HELPLINE LÍNEADEAYUDA LIGNE D’AIDE  
1-800-282-2886  
8 a.m. to 7:30 p.m. (CST), Monday - Friday  
10 a.m. to 6:30 p.m. (CST), Saturday - Sunday  
8 a.m. a 7:30 p.m. (CST), de lunes a viernes  
10 a.m. a 6:30 p.m. (CST), sábado y domingo  
8 h à 19 h 30 (CST), lundi au vendredi  
10 h à 18 h 30 (CST), samedi et dimanche  
Promotional code: Code 3280Ser09  
Upright Vacuum Cleaner  
Household Type  
Aspiradora vertical  
tipo doméstico  
Special Offer – receive 15% off parts and accessories  
when ordering online. Promotion excludes vacuums.  
Oferta especial – descuento de 15% cuando compre partes  
y accesorios por internet. Oferta excluye aspiradoras.  
Offre spéciale  
recevez 15 % de réduction sur les pièces et les accessoires  
Aspirateur vertical  
de type résidentiel  
lorsque vous commandez en ligne. La promotion exclut les aspirateurs.  
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© 2009 Electrolux Home Care Products, Inc. Printed in China PN82582_rev2  
IMPORTANT SAFEGUARDS  
When using an electrical appliance, basic precautions should always be followed, including the following:  
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER  
WARNING  
To reduce the risk of fire, electric shock, or injury:  
• Do not use outdoors or on wet surfaces.  
Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the  
electrical cord when not in use and before servicing.  
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.  
• Use only as described in this manual. Use only manufacturer's recommended attachments.  
!
• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been  
dropped, damaged, left outdoors, or dropped into water, return it to a service center before using.  
• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord  
around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from  
heated surfaces.  
• Do not use extension cords or outlets with inadequate current carrying capacity.  
Turn off all controls before unplugging.  
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.  
• Do not handle plug or vacuum cleaner with wet hands.  
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint,  
hair, and anything that may reduce airflow.  
• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose  
clothing, fingers, and all parts of body away from openings and moving parts.  
• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use  
extra care when cleaning stairs. Place vacuum cleaner on floor with the handle in storage  
position while using attachments.  
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.  
• Do not use without dust cup, filter and screen, and HEPA exhaust filter in place.  
• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley  
when servicing the drive belt.  
• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where  
they may be present.  
• Store your vacuum cleaner indoors in a cool, dry area.  
• Keep your work area well lighted.  
• Unplug electrical appliances before vacuuming them.  
• Unplug before connecting turbo nozzle.  
SAVETHESE INSTRUCTIONS  
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider  
than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully  
into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the  
proper outlet. Do not change the plug in any way.  
Motor  
Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated  
and sealed.  
Eureka Customer Service HELPLINE 1-800-282-2886  
1
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How to Identify Parts of Vacuum Cleaner  
SPECIAL FEATURES  
Available on some models  
Handle  
Cord retainer  
Turbo nozzle  
Power switch  
Turbo nozzleclip  
Turbo nozzle  
Carrying handle  
Filter, cover and screen  
(located inside dust cup)  
Hose  
Quick release cord wrap  
Dust cup  
Nested crevice tool  
& extension wand  
Power cord  
Dusting brush  
Lower cord wrap  
Hose retainer  
HEPA filter compartment  
Height adjustment knob  
Brush roll cover  
Handle  
release  
Maintenance Schedule  
Maintenance Schedule is also located on back side of dust cup.  
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER. Moving parts! Make sure power switch is in OFF (O) position before plugging in power cord.  
!
DUST CUP – Empty after each use  
Press lever to release bottom lid.  
Debris will empty.  
Close bottom lid  
until it clicks.  
Filter cover  
FILTER DCF21 – Clean or replace regularly, to maintain suction  
Filter  
DCF21  
Brush debris from filter,  
cover and screen. Wash and  
dry thoroughly, as needed.  
Empty cup. Pull back  
latch to lift off lid.  
Pull out filter cover,  
filter and screen.  
Screen  
Rinse dust cup;  
dry thoroughly.  
Reinstall screen,  
filter and cover.  
Align lid at front; press down  
until lid snaps into place.  
HEPA FILTER HF7 – Replace within 6 months  
HEPA filter  
HF7  
Lay cleaner flat, grasp cover and pull off.  
Lift out filter and replace.  
BRUSH ROLL – Clean monthly  
Brush Roll  
EXT-U Belt  
EXT-U BELT – Replace worn, cut or out of shape belt  
2
Eureka Customer Service HELPLINE 1-800-282-2886  
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How to Use Accessories  
!
Handle must be in upright position.  
Raise height adjustment to ‘high carpet’ before using accessories.  
Replace hose end into hose retainer after using accessories.  
Crevice Tool and Extension Wand  
Use for baseboards and corners.  
Grasp crevice tool and wand near ridges  
and pull apart. Push crevice tool into  
wand and place on end of hose.  
Dusting Brush  
Use for furniture, drapes and vents.  
Place dusting brush on end of hose,  
wand or crevice tool.  
Bare Floor Nozzle and Wand  
(with some models or available for purchase)  
Use for hard surfaces.  
Turbo Nozzle and Stair Hose  
(with some models or available for purchase)  
Use for furniture and stairs.  
Make sure vacuum is below you,  
pushed against the bottom step.  
1) If model has additional stair hose,  
attach to end of hose.  
2) Attach turbo nozzle to the end  
of wand and hose.  
Eureka Customer Service HELPLINE 1-800-282-2886  
3
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How to MaintainYourVacuum Cleaner  
!
Make sure vacuum cleaner is turned off and power cord is unplugged  
Maintain Brush Roll  
Motor can become hot with normal use.  
Do not remove end caps. Remove hair and threads from brush roll periodically.  
Check EXT-U Belt. Replace if worn, cut or out of shape  
Avoid touching the motor shaft when checking brush roll or belt.  
!
How to replace brush roll or belt  
1) Step on handle release to lower handle.  
Step on release a second time to go to  
lowest position (Fig. 1).  
2) Remove 2 screws from brush roll cover.  
(Fig. 2).  
Fig. 1  
Fig. 2  
Fig. 4  
Fig. 6  
3) Lift off brush roll cover. (Fig. 3).  
4) Remove brush roll and belt. Thread new  
belt around motor shaft and brush roll  
(Fig. 4).  
5) Insert left end of brush roll first. Make  
sure end cap fits into base (Fig. 5). Pull  
right side of brush roll to stretch belt  
and insert right end cap into base.  
Make sure it slides into position.  
Fig. 3  
6) Rotate brush roll 2 turns to center belt.  
7) Replace brush roll cover (Fig. 3).  
8) Replace 2 screws (Fig. 6).  
L
Fig. 5  
R
Change Light Bulb (on some models)  
Make sure vacuum is turned off and power cord is unplugged.  
!
1) Lower handle to floor and remove  
HEPA filter (Fig. 7).  
2) Unscrew the lens and remove old bulb.  
Replace with bulb rated 12v., 10w.,  
Type 904.  
3) Push in new bulb, replace lens cover  
and replace screw (Fig. 8).  
4) Replace HEPA filter and cover; return  
to upright position.  
Fig. 7  
Fig. 8  
4
Eureka Customer Service HELPLINE 1-800-282-2886  
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How to Clear a Blockage  
Make sure vacuum is turned off and power cord is unplugged.  
!
Hose Blockage  
1) Remove hose from hose retainer. Flexing  
the hose will loosen any blockage (Fig 1).  
2) Base hose – remove 2 screws and brush  
roll cover. Clear blockage from base hose.  
Check for debris in brush roll and replace  
screws and cover (Fig 2).  
3) Hose connector – twist hose from  
connector. Remove blockage and  
replace hose. (Fig 3).  
Fig. 1  
Fig. 2  
Fig. 3  
The Eureka LimitedWarranty  
Eureka warrants this vacuum cleaner to be free from  
defects in material and workmanship for a term of two  
years for normal household use. Warranty is granted  
only to the original purchaser and members of  
immediate household.  
Authorized Warranty Station or Service Information, visit  
www.eureka.com, write or telephone toll free:  
USA: 1-800-282-2886  
Electrolux Home Care  
North America Service Division  
P.O. Box 3900  
Mexico: (55) 5343-4384 Canada: 1-800-282-2886  
Electrolux Home Care  
Electrolux Home Care  
North America Service Division  
5855 Terry Fox Way  
Peoria, IL 61612  
Mississauga, Ontario L5V 3E4  
This warranty is good for two years from the date of  
purchase only when the vacuum cleaner is used in  
the accordance with Eureka operating instructions.  
Note: refurbished or remanufactured products  
have a one year limited warranty.  
Obtaining Warranty Service  
OutsideYour Community  
You must pay the shipping charges to the Eureka  
Authorized Warranty Station.  
This Warranty Does Not Cover  
• Parts of the vacuum that require replacement under  
normal use such as disposable dust bags, filters,  
drive belts, light bulbs, brush roll, bristles, impellers  
and cleaning.  
Return Shipping Charges will be paid by the Warranty  
Station. When returning parts for repair, please include the  
model, type and serial number located on the rating plate  
on the lower backside of the vacuum.  
• Damages or malfunctions caused by negligence,  
abuse, and use not in accordance with the  
Owner’s Guide.  
Further Limitations and Exclusions  
Any warranty that may be implied in connection with your  
purchase or use of the vacuum, including any warranty of  
Merchantability or any warranty for Fitness For A  
Particular Purpose is limited to the duration of this  
warranty. Some states do not allow limitations on how long  
an implied warranty lasts, so the above limitations may not  
apply to you.  
• Defects or damages caused by unauthorized  
service or the use of other than Genuine Eureka,  
ARM & HAMMERTM and FiltreteTM by 3M parts.  
What Eureka Will Do  
Your relief for the breach of this warranty is limited to  
the relief expressly provided above. In no event shall the  
manufacturer be liable for any consequential or incidental  
damages you may incur in connection with your purchase  
or use of the vacuum.  
Eureka will, at its option, repair or replace a defective  
vacuum or vacuum part that is covered by this warranty.  
As a matter of warranty policy, Eureka will not refund  
the consumer’s purchase price.  
Some states do not allow the exclusion or limitation of  
incidental or consequential damages, so the above  
limitation or exclusion may not apply to you.  
Warranty Registration  
Please fill out and return the warranty registration card  
accompanying your vacuum.  
This warranty gives you specific legal rights.You may  
also have other rights, which may vary by state.  
The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc.  
3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care  
Products, Inc. under license.  
Obtaining Warranty Service  
To obtain warranty service you must return the vacuum  
or vacuum part along with “proof of purchase” to any  
Eureka Authorized Warranty Station. For Eureka  
Eureka Customer Service HELPLINE 1-800-282-2886  
5
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Thermal Cut-Off  
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum  
suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of  
overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least  
30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the  
switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.  
Problem Solving  
!
Make sure vacuum is turned off and power cord is unplugged.  
Solution  
Problem  
Cause  
Power plug  
Motor will not start.  
• Push plug securely into outlet, try another outlet or  
check circuit breaker.  
Power switch  
Turn power switch to on ( I ).  
• See above.  
Thermal cut-off  
• Empty dust cup, clean and/or change filter.  
• Clean or replace filters regularly to maintain suction. Page 2  
Vacuum does not clean  
carpet or bare floor.  
Dust cup and filter  
• If picking up fine dust, the dust cup may not look full, but a  
fine substance tends to reduce suction when it blocks air flow  
through the filter and screen. Refer to page 2 for filter  
maintenance. Make sure filter, screen and dust cup are  
installed properly.  
Belt  
• Replace a worn, cut or out of shape belt. Page 4  
Hose  
• Remove clogs from the hose that restrict the airflow. Make  
sure hose is replaced into hose retainer. Page 5  
Bare floor setting  
• For bare floor cleaning, turn height adjustment knob to bare  
floor position.  
Carpet height setting  
• For carpet cleaning, turn height adjustment knob to another  
position.  
No suction at the  
end of hose.  
Dust cup and filter  
• Empty dust cup, clean and/or change filter.  
• Clean or replace filters regularly to maintain suction. Page 2  
• If picking up fine dust, the dust cup may not look full, but a  
fine substance tends to reduce suction when it blocks air flow  
through the filter and screen. Refer to page 2 for filter  
maintenance. Make sure filter, screen and dust cup are  
installed properly.  
Hose  
• Remove clogs from the hose that restrict the airflow. Make  
sure hose is replaced into hose retainer. Page 5  
Turbo nozzle will not turn.  
Rotating brush  
• Check turbo nozzle for debris.  
Vacuum is hard  
to push.  
Vacuum height setting  
• Adjust knob to a higher position.  
• Replace a worn, cut or out of shape belt. Page 4  
Belt  
Belt  
Burning smell; brush roll  
will not turn.  
• Check brush roll for debris. Page 4  
• Replace broken or out of shape belt. Page 4  
6
Eureka Customer Service HELPLINE 1-800-282-2886  
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