FROM
WHIRLPOOL
CORPORATION
UseAndCare
G
U
I
D
E
A Note to You ......................... 2
Dishwasher Safety ................. 3
Parts and Features................. 4
Using Your Dishwasher......... 6
Before starting your
dishwasher ......................... 6
Starting your dishwasher .... 8
Adding a dish
during a cycle ..................... 9
Changing a cycle setting .... 9
Changing an option .......... 10
Canceling a cycle ............. 10
Cycle selection chart ........ 11
What happens in
each option ....................... 12
Using the detergent
dispenser .......................... 13
Using the rinse agent
dispenser .......................... 14
Quiet operating tips .......... 15
Water temperature tips ..... 15
Energy saving tips ............ 15
Special tips on
dishwasher use................. 16
Loading Your Dishwasher... 17
Caring for Your
Dishwasher........................... 20
Solving Common
Dishwashing Problems ....... 23
Troubleshooting................... 26
Requesting Assistance
or Service ............................. 27
Index...................................... 28
Warranty ............................... 32
UNDERCOUNTER DISHWASHER
PART NO. 3376814 Rev. A
MODEL SERIES TUD4000, TUD5700
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Dishwasher Safety
Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your
appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the
word “DANGER” or “WARNING.” These words mean:
You will be killed or seriously injured
if you don’t follow instructions.
wDANGER
You can be killed or seriously injured
if you don’t follow instructions.
wWARNING
All safety messages will identify the hazard, tell you how to reduce the chance of injury,
and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING – When using the
dishwasher, follow basic precautions,
including the following:
• Do not operate the dishwasher unless
all enclosure panels are properly in
place.
• Read all instructions before using the
• Do not tamper with controls.
• Do not abuse, sit on, or stand on the
door or dish racks of the dishwasher.
• To reduce the risk of injury, do not
allow children to play in or on the
dishwasher.
• Under certain conditions, hydrogen gas
may be produced in a hot water system
that has not been used for two weeks
or more. HYDROGEN GAS IS EXPLO-
SIVE. If the hot water system has not
been used for such a period, before
using the dishwasher turn on all hot
water faucets and let the water flow
from each for several minutes. This will
release any accumulated hydrogen gas.
As the gas is flammable, do not smoke
or use an open flame during this time.
dishwasher.
• Use the dishwasher only for its
intended function.
• Use only detergents or rinse agents
recommended for use in a dishwasher
and keep them out of the reach of
children.
• When loading items to be washed:
1) Locate sharp items so that they
are not likely to damage the door
seal; and
2) Load sharp knives with the handles
up to reduce the risk of cut-type
injuries.
• Do not wash plastic items unless they
are marked “dishwasher safe” or the
equivalent. For plastic items not so
marked, check the manufacturer’s
recommendations.
• Remove the door to the washing
compartment when removing an old
dishwasher from service or discarding it.
• Do not touch the heating element
during or immediately after use.
– SAVE THESE INSTRUCTIONS –
3
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Parts and Features
Your dishwasher is illustrated below with the parts and features called out. To help you find
information on specific parts or features quickly, page references are included.
Third level wash
(on some models)
(p. 17 )
Top rack
(pp. 17-18)
Spray tower
and protector
Extra capacity fold
down shelves
(on some models)
(p. 18)
Model and
serial number label
(on right side)
Water inlet opening
Rack bumper
Silverware
basket
(on some
models)
(p. 19)
Bottom rack
(p. 18)
Spray arm
Heating element
Overfill protector
(p. 20)
Detergent
dispensers
(p. 13)
Rinse agent
dispenser
(p. 14)
Access panel*
Door latch
Door color panel*
* See Installation Instructions for more information.
Silverware basket
(on some models)
(p. 19)
Silverware basket
(on some models)
(p. 19)
4
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PARTS AND FEATURES
Control Panel
(For rocker switch models)
F
R
O
M
WHIRLPOOL
AT N
C
O
R
P
O
R
I
O
RINSE ONLY
USE NO HEAT DRY
LIGHT WASH
DRY SELECT
RINSE
NORMAL WASH
POTS & PANS
NO HEAT
DRY
HEATED
DRY
OFF
DRY
(For seven button models)
5
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Using Your Dishwasher
This section tells you how to start or stop your dishwasher. Refer to it for quick reference.
Before using your dishwasher
wWARNING
wWARNING
Tip Over Hazard
Electrical Shock Hazard
Do not use dishwasher until
completely installed.
Electrically ground dishwasher.
Do not push down on open door.
Connect ground wire to green ground
connector in terminal box.
Doing so can result in serious injury
or cuts.
Do not use an extension cord.
Failure to do so can result in death,
fire, or electrical shock.
• Install where dishwasher is protected from
the elements. Protect against freezing to
avoid possible rupture of fill valve. Such
ruptures are not covered by the warranty.
Refer to the “Storing your dishwasher”
section.
• Install and level dishwasher on a floor that
will hold the weight, and in an area suitable
for its size and use.
• Remove all shipping plugs from hoses and
connectors (such as the cap on the drain
outlet) before installing. See Installation
Instructions for complete information.
6
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USING YOUR DISHWASHER
GROUNDING INSTRUCTIONS
• For a permanently connected
dishwasher:
• For a grounded, cord connected
dishwasher:
The dishwasher must be connected to
a grounded metal, permanent wiring
system, or an equipment-grounding
conductor must be run with the circuit
conductors and connected to the
equipment-grounding terminal or lead
on the dishwasher.
The dishwasher must be grounded. In
the event of a malfunction or break-
down, grounding will reduce the risk of
electric shock by providing a path of
least resistance for electric current. The
dishwasher is equipped with a cord
having an equipment-grounding con-
ductor and a grounding plug. The plug
must be plugged into an appropriate
outlet that is installed and grounded in
accordance with all local codes and
ordinances.
WARNING – Improper connection
of the equipment-grounding conductor
can result in a risk of electric shock.
Check with a qualified electrician or
service representative if you are in
doubt whether the dishwasher is
properly grounded. Do not modify the
plug provided with the dishwasher; if it
will not fit the outlet, have a proper
outlet installed by a qualified electrician.
– SAVE THESE INSTRUCTIONS –
7
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USING YOUR DISHWASHER
1. Properly load the top rack, bottom rack,
and the silverware basket. See
the “Loading Your Dishwasher”
section.
4. Check the rinse agent dispenser.
2. Spin the lower spray arm with lower rack
in place to make sure nothing
prevents arm from turning
freely.
5. Push door firmly when closing and it will
automatically latch.
6. Run hot water at sink nearest dishwasher
until water is hot. Turn off
water.
3. Add detergent. See the “Using the
detergent dispenser” section.
Starting your dishwasher
The dishwasher will wash and dry dishes
according to the selections you make on
the control panel.
1. Select a drying option.
DRY SELECT
NOTE: For the Rinse Only cycle, use
No Heat Dry.
HEATED
DRY
NO HEAT
DRY
(on some models)
(on some models)
8
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USING YOUR DISHWASHER
2. For models with cycle selector buttons,
select a wash cycle. See “Cycle selection
chart” for descriptions. For models with
rocker switches, skip to Step 3. The
Rinse Only cycle will operate with any
cycle selector button chosen. The cycle
control knob determines which cycle
operates.
3. Turn the cycle control knob clockwise to
point to the desired cycle.
RINSE ONLY
You will feel a definite stop at each cycle
mark. The dishwasher will automatically
start the cycle you selected.
USE NO HEAT DRY
LIGHT WASH
RINSE
NORMAL WASH
NOTE: If the door is latched, you will hear
cycles start and stop as the knob passes
each cycle mark. This is normal and will
not hurt the dishwasher. If you prefer, you
can set cycles with the door unlatched.
POTS & PANS
OFF
DRY
Cycles vary with models
Adding a dish during a cycle
You can add an item to the dishwasher
3. Close the door. Do not latch it. Wait 30
anytime before the knob reaches Light Wash.
seconds for air in the dishwasher to warm
up. This helps reduce the amount of
moisture that can come from the vent
when restarting the cycle.
1. Lift up on the door latch to unlatch the
door and stop the cycle. Wait a moment
for the spray action to stop before open-
ing the door.
4. Press door in to latch it. The dishwasher
will start where it stopped.
2. Open the door and add the dish.
Changing a cycle setting
You can change a setting anytime during
any cycle. To change the selected option(s):
NOTE: Turning the cycle control knob
may cause the covered section of the
detergent dispenser to open. Be sure to
fill the covered section, and close the
cover, if the cycle uses detergent in both
sections.
1. Lift up on the door latch to unlatch the
door and stop the cycle.
2. Turn the cycle control knob clockwise to
the cycle you want.
4. Close and latch the door. The dishwasher
3. Check the detergent dispenser to be sure
it is properly filled for the new cycle. See
the “Using the detergent dispenser”
section.
will automatically start the new cycle.
9
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USING YOUR DISHWASHER
Changing an option
For rocker switch models
DRY SELECT
You can change the Dry Select option any
time during a cycle.
To change the option, select the other
drying option.
HEATED
DRY
NO HEAT
DRY
For seven button models
1. Push the reset options button.
2. Push an option selector button for each
desired option.
Canceling a cycle
You can cancel a setting anytime during
any cycle.
2. Let the dishwasher drain completely.
3. Lift up on the door latch to unlatch
1. Turn the cycle control knob slowly clock-
wise to the drain portion of the wash
or rinse. You will hear water draining
when you have advanced to the proper
location.
the door.
4. Turn the cycle control knob clockwise
to point to Off.
10
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USING YOUR DISHWASHER
Cycle selection chart
A “3” shows what steps are in each cycle
Cycle
Time
Main
Wash Rinse Rinse Wash Rinse Rinse Dry (Minutes)
Cycle
POTS & PANS
A double wash
for maximum
cleaning of
POTS & PANS
3
3
3
3
3
3
3
3
3
3
3
3
3
3
98*
98*
cooked-on
or baked-on foods.
HEAVY WASH (on some models)
A double wash
for heavily
soiled loads.
NORMAL WASH
A double wash
for moderately
to heavily soiled
loads. (The
3
3
3
3
3
3
3
3
3
3
3
90*
85*
Energy Guide Label is based on
this cycle.)
LIGHT WASH
A single wash
for lightly to
moderately
soiled loads.
RINSE ONLY
For rinsing a
few items to be
washed 1 or
3
3
20*
more days
later. Do not use detergent. Use
Energy Saver Dry option only.
Heated Dry option may cause food
to bake on dishes.
*Cycle time includes heated dry time.
11
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USING YOUR DISHWASHER
What happens in each option
Heated Dry option
If the Heated Dry option is selected, air in
the dishwasher is heated during the “dry”
part of the cycle. For best results, use a
liquid rinse agent.
SELECT
DRY SELECT
NO HEAT
DRY
HEATED
DRY
(on some models)
(on some models)
No Heat Dry option
If the No Heat Dry option is selected, air in
the dishwasher is not heated during the “dry”
part of the cycle. Using this option helps
save energy, but dishes take longer to dry
(overnight) and some water spotting may
result. Some items (such as plastics) may
need towel drying. For best drying results,
use a liquid rinse agent.
SELECT
DRY SELECT
NO HEAT
DRY
HEATED
DRY
(on some models)
(on some models)
Low Energy Washing option
(on some models)
When the low energy washing option is
selected, water heating is reduced during
the main wash and final rinse. This will
reduce the amount of electricity needed to
run the dishwasher. However, dishes may
not wash as well.
Using delay wash
(on some models)
You can set the dishwasher to start a cycle
1, 2, or 3 hours later.
1. Push desired cycle selector button.
2. Push desired Option selector button(s).
3. Turn cycle control knob clockwise to the
number of hours you want the dishwasher
to delay before the selected cycle starts.
4. Close and latch the door.
NOTE:
• You can add items while time is counting
down. Close and latch the door. The cycle
control knob will not advance if the door is
unlatched.
• Rinse Only and Light Wash cycles cannot
be delayed.
12
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USING YOUR DISHWASHER
Using the detergent dispenser
• Use automatic dishwashing detergent
only. Other detergents are too mild and
much too sudsy.
• Add detergent just before starting cycle.
• Store detergent tightly closed in a cool,
dry place. Fresh automatic dishwasher
detergent results in better cleaning.
Filling the detergent dispenser
Cover
Cover latch
The detergent dispenser has one section
with a cover and one without. Push the cover
down firmly until it latches. Detergent in the
open section falls into the dishwasher when
closing the door. The covered section opens
automatically when the main wash starts.
NOTE: It is normal for the cover to open
partially when dispensing detergent.
Use only covered
section for Light
Wash cycle
Use both sections for
Normal Wash and
Pots & Pans cycles
How much detergent to use
• The amount of detergent to use depends
on the hardness of your water and the type
of detergent. If you use too little, dishes
won’t be clean. If you use too much in soft
water, glassware will etch.
WHERE TO FILL
WATER TYPE
Hard
8+ grains per gallon
136+ parts per million
Top of
3rd step
(3 tbs.)
• Different brands of dishwasher detergent
have different amounts of phosphorus for
softening water. If you have hard water and
use a detergent with a phosphorous content
of less than 8.7%, you may need to use
more detergent, or use a detergent with a
phosphorous content higher than 8.7%.
• Determine your water’s hardness by
asking your local water department or
water softener company.
Top of
2nd step
(2 tbs.)
Medium
5-7 grains per gallon
85-119 parts per million
Soft
Top of
1st step
(1 tbs.)
0-4 grains per gallon
0-68 parts per million
NOTE: Fill amounts shown in chart are for
standard powdered detergent. Amounts
may vary if you use liquid or concentrated
powdered detergent. Follow manufacturer’s
directions when using liquid dishwasher
detergent or concentrated powdered detergent.
13
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USING YOUR DISHWASHER
Using the rinse agent dispenser
Rinse agent dispenser
Keep the rinse agent dispenser filled with
a liquid rinse agent. A rinse agent greatly
improves the drying of dishes by helping
water flow off them during the last rinse. A
rinse agent also keeps water from forming
droplets and drying as spots.
Release of a small amount of rinse agent
into the rinse water is automatic in the final
rinse of each cycle. For best drying results,
check the dispenser periodically to see if it
needs refilling.
To check dispenser
Remove dispenser cap. If dispenser is
empty, an “E” will be clearly visible inside
the dispenser.
An “E’’ shows
when empty
The center of the fill indicator cap will be
clear when dispenser needs refilling.
Center will be
clear when
empty
ID
R
IN
OR
D
I
T
A
To fill dispenser
You do not have to wait until the dispenser
is empty to refill it, but do not overfill it. The
dispenser will hold 6 ounces of rinse agent.
Under normal conditions, this will last about
three months.
Keep rinse agent
dispenser filled for
best drying results
1. Make sure the dishwasher door is
fully open.
2. Remove the fill indicator cap.
3. Add rinse agent to the dispenser. Do not
fill past the smallest opening in the lower
part of the dispenser.
If you overfill, excess rinse agent can
come out. This will not harm the dish-
washer, but could cause over-sudsing.
Do not fill past
smallest opening
4. Clean up any spilled rinse agent with a
damp cloth.
5. Replace the fill indicator cap and keep it
tightly closed.
NOTE: Your dishwasher is designed to use
a liquid rinse agent. Do not use a solid or
bar-type rinse agent.
14
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USING YOUR DISHWASHER
Quiet operating tips
To avoid thumping and clattering noises
during operation:
• Load dishes so they do not touch one
another.
• Make sure lightweight load items are
NOTE: Keep sink drain plugs inserted during
dishwasher operation to prevent noise
transfer through drains.
secured in the racks.
• Make sure pot lids and handles, pizza
pans, cookie sheets, etc., do not touch
interior walls or interfere with the spray
arm’s rotation, or cover the spray tower.
Water temperature tips
Hot water dissolves and activates the
dishwashing detergent. Hot water also
dissolves grease on dishes and helps dry
glasses spot-free.
For best dishwashing results, water must be
at least 120°F as it enters the dishwasher.
The dishwasher will automatically heat the
water to help washing performance.
To check water temperature
1. Run hot water at the faucet closest to your
dishwasher. Set a cup under the faucet,
and place a candy or meat thermometer
in it.
2. Run hot water for at least one minute into
the cup, allowing the water
to overflow. Then check the
temperature. If the water
temperature is below 120°F,
have a qualified person
raise the thermostat setting on your
water heater.
Energy saving tips
You can help save energy if you:
• Load correctly for best washing results.
Incorrect loading may cause poor washing
and the need to rewash all or part of
the load.
• Do not prerinse normally soiled dishes.
Select the correct cycle for the load and
use the recommended amount of deter-
gent for good washing results without
hand rinsing.
• Use your dishwasher during off-peak
hours. Local utilities recommend this to
avoid heavy usage of energy at certain
times of day.
• Wash full loads. Running a half-filled
dishwasher uses the same amount of
electricity and hot water as a fully loaded
machine.
• Use the Light Wash cycle whenever
possible. The cycle uses less hot water
and energy than the Normal Wash cycle.
• Use the Low Energy Washing option if
available. The water heating in the main
wash and final rinse will be reduced.
NOTE: Loads may not wash as well if the
water temperature is too low.
• Use the No Heat Dry option whenever
possible. Allow longer drying times (over-
night). Use a rinse agent to improve drying.
15
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USING YOUR DISHWASHER
Special tips on dishwasher use
If you have any doubts about a particular dish, check with the manufacturer to see if it is
dishwasher safe.
NOTE: It is the user’s responsibility to determine if dishes should be washed in a dishwasher.
Material
Dishwasher Safe? Exceptions/Special Information
Aluminum
Yes
High water temperature and detergents may affect
finish of anodized aluminum.
Bottles
and Cans
No
Wash bottles and cans by hand. Labels attached with
glue can loosen in your dishwasher. Loose labels and
glue can clog spray arm(s) or the pump and will reduce
washing performance.
Cast Iron
No
Seasoning will be removed and iron will rust.
China/
Stoneware
Yes
Always check manufacturer’s recommendations before
washing. Antique, hand-painted or over-the-glaze
patterns may fade. Gold leaf may discolor or fade.
Crystal
Yes
Always check manufacturer’s recommendations before
washing. Some types of leaded crystal may etch with
repeated washings.
Gold
No
Gold-colored flatware will discolor.
Glass
Yes
Milk glass will yellow with repeated dishwasher
washing.
Hollow-
Handle
Knives
No
Handles of some knives are attached to the blade
with adhesives which may loosen if washed in the
dishwasher.
Pewter
No
No
High water temperatures and detergent may discolor
or pit finish.
Disposable
Plastics
Cannot withstand high water temperatures and
detergents.
Plastics
Yes
Yes
Yes
Always check manufacturer’s recommendations
before washing. Plastics vary in their capacity to
withstand high water temperatures and detergents.
Stainless
Steel
Run a Rinse Only cycle if not washing immediately.
Prolonged contact with food containing salt, vinegar,
milk products, or fruit juice could damage finish.
Sterling
Silver or
Silver Plate
Run a Rinse Only cycle if not washing immediately.
Prolonged contact with food containing salt, acid,
or sulfide (eggs, mayonnaise and seafood) could
damage finish.
Tin
No
No
May rust.
Wooden
Ware
Wash by hand. Always check manufacturer’s recom-
mendations before washing. Untreated wood may
warp, crack, or lose its finish.
16
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Loading Your Dishwasher
This section tells you how to properly load your dishwasher for the best washing and
rinsing results.
Preparing to load the dishwasher
• Scrape leftover food, bones, toothpicks,
and other hard items from dishes.
• Load dishes so soiled surfaces face the
rotating spray arms.
• To save water and energy, do not rinse
dishes before putting them into the
dishwasher.
• Foods like eggs, rice, pasta, and cooked
cereals may be hard to remove if they are
left to dry over a period of time.
• Load dishes so they are not stacked or
overlapping. It is important for the water
spray to reach all soiled surfaces for best
washing. For best drying, water must be
able to drain from all surfaces.
Run a Rinse Only cycle to keep dishes
moist if you do not plan to wash them soon.
Loading the top rack
The top rack is designed for cups, glasses,
and other small items. Some models have a
third level wash to improve washability. Do
not cover the third level wash when loading
the top rack.
Cup and glass load
Cup and glass load
• Place so open ends face down for cleaning
and draining.
• Load glasses in top rack only. The bottom
rack is not designed for glasses. Damage
may occur to glasses in bottom rack.
• Place items in the rows between prongs.
Placing them over the prongs can lead to
breakage.
• Secure lightweight items.
• China, crystal, and other delicate items
must not touch each other during dish-
washer operation. Damage may occur.
Do not cover third level wash
(on some models)
continued on next page
17
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LOADING YOUR DISHWASHER
Mixed load
Mixed load
• Load plastic items in the top rack only.
Only plastic items marked “dishwasher
safe” are recommended.
• Load plastic items so the force of the spray
does not move them during the cycle.
• Plastic items might melt in the bottom rack.
Utensil load
• Small bowls, pans, and other dishes can
be placed in the top rack.
Do not cover spray tower
Extra-capacity fold-down
shelves
(on some models)
Extra shelves on one side of the top rack
can be folded down over short items (cups,
juice glasses, cereal bowls, etc.) to hold
extra items.
Loading the bottom rack
Items with cooked-on or dried-on food
should be loaded in the bottom rack, with
soiled surfaces facing inward to the spray.
Mixed load
Mixed load
• Make sure pot handles and other items do
not stop rotation of the lower spray arm.
Spray arm must move freely.
• Load items so they do not block or cover
the spray tower.
• Securely place heavily soiled cookware
face down in rack.
Dish load
• Place plates, soup bowls, etc., between
prongs and facing inward to the spray.
Do not cover spray tower
• Do not place items directly over spray
tower.
18
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LOADING YOUR DISHWASHER
Utensil load
Utensil load
• Load cookie sheets, cake pans, and other
large items at sides and back. Loading
such items in front may keep water spray
from reaching detergent dispenser.
NOTE:
• Do not load glasses, cups, or plastic items
in the bottom rack.
• When lower rack is removed, replace with
bumpers in front.
• Do not load items between the bottom rack
and the side of the dishwasher tub. This
can block the water inlet opening.
Do not cover spray tower
Loading the silverware basket
Style 1
(on some models)
• Load the silverware basket while in the
bottom rack or take the basket out for
loading on a counter or table.
NOTE: The loaded basket must be placed
in the center front of the bottom rack for
proper washing.
Some of the load may not be completely
washed if the loaded silverware basket is
placed in a different location.
• The basket can also be removed for easy
unloading. Always unload or remove the
basket before unloading the racks to avoid
spilling water droplets on the silverware.
• Mix items in each section of the basket with
some pointing up and some down to avoid
nesting. Spray cannot reach nested items.
Style 2
(on some models)
IMPORTANT: Always load sharp items
(knives, skewers, forks, etc.) pointing down.
• Small items (baby bottle caps, jar lids, etc.)
can be put in any section.
Style 3
(on some models)
19
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Caring for Your Dishwasher
Your new dishwasher is designed to give you many years of dependable service. There
are a few things you can do to maintain your dishwasher properly. This section tells you
how to clean and care for your dishwasher. Refer to the “Solving Common Dishwashing
Problems” section for special cleaning problems.
Cleaning the exterior
In most cases, regular use of a soft, damp
cloth or sponge and a mild detergent is all
that is necessary to keep the outside of your
dishwasher nice looking and clean.
Cleaning the interior
Hard water minerals may cause a white film
to build up on the inside surfaces, especially
just beneath the door area. To clean interior:
• Apply powdered dishwasher detergent to a
damp sponge to make a paste.
OR
• Use liquid automatic dishwasher detergent
and clean with damp sponge.
Do not clean the dishwasher interior until it
has cooled.
Wear rubber gloves. Do not use any type of
cleanser other than dishwasher detergent
because it may cause foaming or sudsing.
NOTE: See “Removing spots and film” in the
“Solving Common Dishwashing Problems”
section to clean your dishwasher with white
vinegar. Remember, this procedure is
intended for occasional use only. Vinegar is
an acid. Excessive use can damage your
dishwasher.
Overfill protector
The overfill protector (in the front right corner
of the dishwasher tub) keeps the dishwasher
from overfilling. It must be in place for the
dishwasher to operate.
Check under the float for objects that may
keep the protector from moving up or down.
20
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CARING FOR YOUR DISHWASHER
Cleaning the filter screen
Clean the filter screen when needed.
1. Unload and slide the bottom rack forward.
(Remove bottom rack if necessary to
reach filter screen.)
2. Remove collected particles from the
screen with your fingers or paper towel.
3. Return the bottom rack to original
position.
Storing your dishwasher
Moving or winterizing your
dishwasher
Protect your dishwasher and home against
water damage due to freezing water lines. If
your dishwasher is left in a seasonal dwell-
ing or could be exposed to near freezing
temperatures, have a qualified person do
the following:
NOTE: Pump motor styles vary by model.
Refer to Figure 1 or Figure 2, depending on
the style of your dishwasher.
Figure 1
Water outlet
1. Disconnect power supply to the
Water pump
and motor
Spring
clamp
dishwasher.
2. Turn off water supply to the dishwasher.
3. Remove the 4 screws on the lower
access panel and remove the lower
access panel.
4. Place a shallow pan under the water
supply valve. Then, use a wrench to
disconnect the water inlet from the water
supply valve. Separate the water inlet
from the water supply valve and drain
water into the pan.
5. Remove the spring clamp from the water
outlet and separate from the water
supply valve; drain water into pan.
Water supply
valve
Water
inlet
Drain
hose
continued on next page
21
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CARING FOR YOUR DISHWASHER
6. Reconnect both water inlet and water
outlet to the water supply valve.
7. Empty the pan and reposition it under
Figure 2
Water outlet
Drain
hose
Spring
clamp
the water pump.
8. Remove the clamp and disconnect the
drain hose from the water pump; drain
water into pan.
9. Reconnect drain hose to the water
pump, being sure to position the clamp
over the connection.
10. Replace the lower access panel.
NOTE: If your dishwasher is connected to
a garbage disposal, do not run water into
the sink after winterizing. This could cause
water to refill the drain hose on your
dishwasher.
Water supply
valve
Water Water pump
inlet and motor
Reconnecting your dishwasher
1. Remove the 4 screws on the lower
access panel and remove lower
access panel.
2. Turn on the water supply to dishwasher.
3. Turn on power supply to dishwasher.
4. Run dishwasher through a complete cycle
and check for leaks.
5. Replace lower access panel.
Storing for the summer
Protect your dishwasher during the summer
months by turning off the water supply and
power supply to the dishwasher.
22
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Solving Common
Dishwashing Problems
Following is a convenient checklist for handling minor performance problems. Go over this list
before calling for service. If you are unable to solve your dishwasher’s problem, turn to the
“Troubleshooting” section for service information.
Solution chart
PROBLEM
CAUSE
SOLUTION
Food soil left
on dishes
Improper loading
Follow loading instructions.
Water temperature
too low
If needed, turn home water heater up to ensure
water entering dishwasher is 120°F (49°C)
minimum. See the “Energy saving tips” section.
Use of incorrect, too
little, or ineffective
detergent
Use recommended dishwasher detergents
only. See the “Using the detergent dispenser”
section. Never use less than 1 tablespoon per
load. Detergent must be fresh to be effective.
Always store detergent tightly closed in a
cool, dry place.
Detergent cakes in
dispenser
Use only fresh detergent. Do not allow deter-
gent to sit for several hours in a wet dispenser.
Check dispenser for caked detergent. Clean
dispenser when caked detergent is present.
Insufficient fill due to
low water pressure
Home water pressure should be 20 to 120
pounds per square inch (psi) for proper
dishwasher fill. A booster pump on the water
supply may be necessary if pressure is
too low.
Slowdown of wash
arm due to high suds
Never use soap or laundry detergents. Use
only recommended dishwasher detergents.
Spotting
and filming
Hard water or high
mineral content in
water
Use rinse agent to help prevent spotting
and filming. See the “Using the detergent
dispenser” section. To remove hard water film,
see “Removing spots and film” at the end of
this section.
Water temperature
too low
If needed, turn home water heater up to ensure
water entering dishwasher is 120°F (49°C)
minimum.
Use of incorrect
detergents
Use recommended dishwasher
detergents only.
continued on next page
23
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SOLVING COMMON DISHWASHING PROBLEMS
PROBLEM
CAUSE
SOLUTION
Spotting and
filming
(continued)
Incorrect amount
of detergent
Follow recommendations for amount. Heavy
soil and/or hard water generally require
extra detergent.
Use of ineffective
detergents
Use fresh detergent. Store detergent
tightly closed in a cool, dry place. Discard
lumpy detergent.
Insufficient fill due to
low water pressure
Home water pressure should be 20 to 120
psi for proper dishwasher fill. A booster
pump on the water supply may be neces-
sary if pressure is too low.
Dishes do not drain
properly
Dishes must have proper water drainage.
Do not overload. See the “Loading Your
Dishwasher” section. Use a liquid rinse
agent to speed draining.
Dishes do not
dry completely
Plastics
Some plastics, due to material, may need to
be towel dried.
Silica film or
etching
(silica film is a
white iridescent
deposit; etching
is a cloudy film)
Water chemical
It may not be possible to prevent problem,
except by hand washing. To slow this
process, use a minimum amount of deter-
gent but not less than 1 tablespoon per
load. Use a liquid rinse agent and underload
the dishwasher to allow thorough rinsing.
Silica film and etching are permanent and
cannot be removed. Use the No Heat Dry
option.
reaction with certain
types of glassware –
usually caused by
some combination of
soft or softened water,
alkaline washing
solutions, insufficient
rinsing, overloading the
dishwasher, and heat
of drying.
Black or gray
marks on dishes touching dishes
Aluminum items
Load aluminum items so that they will not
rub against dishes during washing. Do not
wash throwaway aluminum items in the
dishwasher because they may break down
and cause marking. Remove aluminum
markings by using a mild abrasive cleanser.
White spots on
cookware with
non-stick finish
Seasoning removed by
dishwasher detergents
Reseason cookware after dishwasher
washing.
24
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SOLVING COMMON DISHWASHING PROBLEMS
PROBLEM
CAUSE
SOLUTION
Orange Stains on
Dishwasher
Interior
Large amounts of
tomato-based foods
on dishes placed in
the dishwasher
Stains may gradually fade over time.
Regular use of Heated Dry option may
cause stains to fade slower. Stains will not
affect dishwasher performance. Regular
use of the Rinse Only cycle, with No Heat
Dry option for partial loads, will reduce the
likelihood of staining.
White Spots on
Cookware with
Non-Stick Finish
Seasoning removed
by dishwasher
detergents
Reseason cookware after dishwasher
washing.
Odor in the
Dishwasher
Dishes only washed
every 2-3 days
Run a Rinse Only cycle at least once
or twice a day until a full load is
accumulated.
Chipping of
Dishes
Improper loading
Load dishes and glasses so that they are
stable and do not strike together from
washing action. Moving racks in and out
smoothly will also minimize chipping.
NOTE: Some types of china and glassware
are too delicate for automatic dishwashing
and should be hand-washed; for example:
antiques, feather-edged crystal, and similar
types.
Removing spots and film
Keep the rinse agent dispenser filled with a
liquid rinse agent. A rinse
2. Put 2 cups of household vinegar (in a
glass or dishwasher safe measuring cup)
standing upright in the bottom rack.
agent prevents water from
forming droplets and drying as
spots or streaks.
3. Close and latch the door.
4. Select the Normal Wash cycle and
No Heat Dry option. Do not use detergent.
Allow the dishwasher to complete the
entire cycle.
To remove spots and film
on dishes and glasses, or hard water film/
lime buildup on the interior of the dish-
washer, you may use white vinegar with the
following procedure:
1. Load clean dishes and glasses in dish-
washer. Do not load silverware or other
metals in the dishwasher.
NOTE: This cleaning procedure is intended
for occasional use only. Vinegar is an acid.
Excessive use may damage your dishwasher.
25
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Troubleshooting
Before calling for assistance please check the chart below for problems you can fix. It
could save you the cost of a service call.
Dishwasher problems
PROBLEM
CHECK THE FOLLOWING
Dishwasher does
not run or stops
during a cycle
Is the door tightly closed and securely latched?
Has the cycle been set correctly? See the “Using Your Dishwasher”
section.
Has a household fuse blown or circuit breaker tripped?
If the motor stopped because of an overload, it will automatically
reset itself within a few minutes. If it does not start, call for service.
Is the water supply turned on?
Is the overfill protector stuck in “up” position? Overfill protector
should move up and down freely. Press down to release. See the
“Caring for Your Dishwasher” section.
Dishwasher
will not fill
Water remains
in dishwasher
Allow cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (if installed). If it is clogged, follow the
manufacturer’s cleaning instructions.
Detergent remains
in covered section
of dispenser
Has the cycle completed?
Is the detergent fresh and dry without lumps? See the “Using the
detergent dispenser” section.
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
Dishes not as dry
as you expected
Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying. See the “Using the detergent dispenser” section.
Do not use No Heat Dry option on the next load.
White residue
appears on front
of access panel
Is too much detergent being used? See the “Using the detergent
dispenser” section.
Some liquid detergents develop excess foam and residue on panel.
Try a different brand to reduce foaming and eliminate buildup.
Dishwasher will
not close
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
26
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Requesting Assistance or
Service
Before calling for assistance or service, please check the “Troubleshooting” section. It may
save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* …
3. If you need FSP®
replacement parts …
Call the Whirlpool Consumer Assistance
Center telephone number.
Dial toll-free from anywhere
in the U.S.A.:
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your ESTATE® appli-
ance. FSP replacement parts will fit right
and work right, because they are made to
the same exacting specifications used to
build every new ESTATE appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number
in Step 1.
1-800-253-1301
and talk with one of our trained
consultants. The consultant can instruct you
in how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company in
your area.
If you prefer, write to:
Estate Brand Home Appliances
Consumer Assistance Center
2000 North M-63
4. If you are not satisfied
with how the problem
was solved …
• Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need service* …
Whirlpool has a nationwide network of
authorized service companies.
• Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Whirlpool service technicians
are trained to fulfill the product
warranty and provide after-
warranty service, anywhere in
Major Appliance Consumer Action Program
20 North Wacker Drive
the United States. To locate the authorized
Whirlpool service company in your area, call
our Consumer Assistance Center telephone
number (see Step 1) or look in your tele-
phone directory Yellow Pages under:
Chicago, IL 60606
• MACAP will in turn inform us of your action.
•APPLIANCE-HOUSEHOLD-
MAJOR, SERVICE & REPAIR
• WASHING MACHINES &
DRYERS, SERVICE & REPAIR
- See: Whirlpool Appliances or
Authorized Whirlpool Service
(Example: XYZ Service Co.)
- See: Whirlpool Appliances or
Authorized Whirlpool Service
(Example: XYZ Service Co.)
* When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model
and serial numbers, and the purchase date. This information will help us respond
properly to your request.
27
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Index
This index is alphabetical. Look for the word or phrase you are interested in, then look for the
page number.
TOPIC
PAGE
TOPIC
PAGE
BOTTOM RACK....................................... 18
OPTIONS ................................................. 12
OVERFILL PROTECTOR ........................ 20
PARTS/FEATURES ................................... 4
CLEANING
Exterior.................................................. 20
Interior................................................... 20
RESPONSIBILITIES
Owner ..................................................... 2
COMMON WASHING PROBLEMS
Solving ............................................. 23-25
RINSE AGENT
Using..................................................... 14
CYCLE
Canceling .............................................. 10
Selecting ............................................... 11
SAFETY ..................................................... 3
SERVICE
DETERGENT ........................................... 13
Requesting............................................ 27
DISHWASHER OPERATION
SILVERWARE BASKET .......................... 19
Adding a dish during a cycle ................... 9
Changing a cycle setting......................... 9
Starting.................................................... 8
SPECIAL ITEMS
Washing ................................................ 16
DISPENSER
SPOTS/FILM
Detergent .............................................. 13
Rinse agent........................................... 14
Removing......................................... 23-25
TOP RACK .......................................... 17-18
TROUBLESHOOTING ............................. 26
WARRANTY............................................. 32
ENERGY
Saving ................................................... 15
FEATURES/PARTS ................................... 4
WATER
FILM/SPOTS
Removing......................................... 23-25
Checking temperature........................... 15
LOADING
Bottom rack........................................... 18
Preparing to load .................................. 17
Silverware basket.................................. 17
Top rack ................................................ 17
28
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NOTES
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NOTES
30
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NOTES
31
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®
ESTATE
Dishwasher Warranty
LENGTH OF WARRANTY
WHIRLPOOL WILL PAY FOR
FULL ONE-YEAR
WARRANTY
FSP® replacement parts and repair labor to correct
defects in materials or workmanship. Service must be
FROM DATE OF PURCHASE provided by an authorized Whirlpool service company.
FULL TEN-YEAR
WARRANTY
FSP replacement parts and repair labor for the
DURAPERM™ tub and/or inner door should they fail to
FROM DATE OF PURCHASE contain water due to defective materials or workmanship.
Service must be provided by an authorized Whirlpool
service company.
WHIRLPOOL WILL NOT PAY FOR
A. Service calls to:
1. Correct the installation of your dishwasher.
2. Instruct you how to use your dishwasher.
3. Replace house fuses or correct house wiring or plumbing.
B. Repairs when your dishwasher is used in other than normal, single-family household
use.
C. Pickup and delivery. Your dishwasher is designed to be repaired in the home.
D. Damage to your dishwasher caused by accident, misuse, fire, flood, acts of God, or
use of products not approved by Whirlpool.
E. Repairs to parts or systems caused by unauthorized modifications made to the
appliance.
6/94
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSE-
QUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so this exclusion or limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state
to state.
Outside the United States, a different warranty may apply. For details, please contact
your authorized Whirlpool dealer.
If you need service, first see the “Troubleshooting” section of this book. After checking
“Troubleshooting,” additional help can be found by checking the “Requesting Assistance
or Service” section, or by calling our Consumer Assistance Center telephone number,
1-800-253-1301, from anywhere in the U.S.A.
PART NO. 3376814 Rev. A
1/97
Printed in U.S.A.
© 1996 Whirlpool Corporation
® Registered trademark/TM Trademark of Whirlpool, U.S.A.
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