EdgeStar Air Conditioner AP12000HS User Manual

Portable Air Conditioner  
AP12000HS  
Owner’s Manual  
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Table of Contents  
IMPORTANT SAFETY INFORMATION.................................................................I  
INTRODUCTION ...................................................................................................1  
PARTS IDENTIFICATION.....................................................................................2  
BACK VIEW..........................................................................................................2  
FRONT VIEW........................................................................................................2  
INSTALLING THE CARBON FILTER...................................................................3  
WINDOW KIT INSTALLATION INSTRUCTIONS.................................................4  
PREPARATIONS FOR INSTALLING THE WINDOW KIT..................................................4  
INSTALLING THE GRATED ADAPTER........................................................................5  
INSTALLING THE WINDOW PLATES..........................................................................6  
ATTACHING THE DUCT CONNECTORS TO THE EXHAUST HOSE..................................7  
CONNECTING THE DUCT CONNECTOR TO THE UNIT .................................................8  
CONNECTING THE DUCT CONNECTOR TO THE GRATED ADAPTER .............................8  
NOTES ABOUT THE EXHAUST HOSE .......................................................................9  
CONTROL PANEL OVERVIEW..........................................................................10  
OPERATING THE CONTROL PANEL ...............................................................11  
POWER .............................................................................................................11  
AUTO-RESTART: ................................................................................................11  
COOLING MODE.................................................................................................11  
DEHUMIDIFYING MODE .......................................................................................11  
HEAT MODE.......................................................................................................11  
FAN ONLY MODE ...............................................................................................12  
SPEED...............................................................................................................12  
TIMER ...............................................................................................................12  
How to set the unit to automatically turn on................................................12  
How to set the unit to automatically turn off................................................12  
LCD DISPLAY ....................................................................................................12  
WATER LIGHT ....................................................................................................12  
USING THE REMOTE CONTROL......................................................................13  
INSTALLING THE BATTERIES ................................................................................13  
REPLACING THE BATTERIES ................................................................................13  
ENERGY SAVING GUIDE...................................................................................14  
MAINTENANCE ..................................................................................................15  
CLEANING THE UNIT ...........................................................................................15  
CLEANING THE PRE-FILTER .................................................................................15  
PREPARATION FOR STORAGE .............................................................................15  
TROUBLESHOOTING ........................................................................................16  
TROUBLESHOOTING CONTINUED .........................................................................17  
SPECIFICATIONS...............................................................................................18  
EDGESTAR LIMITED WARRANTY ...................................................................19  
EdgeStar Portable Air Conditioner  
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Introduction  
Thank you for purchasing this EdgeStar portable air conditioner. We are glad you  
chose us. We believe that your purchase of this product opens a relationship  
between you and EdgeStar. We will provide the customer support needed to  
nurture that relationship.  
This manual contains important information regarding the proper installation, use  
and maintenance of your portable air conditioner. Following this manual will  
ensure that your product will work at its peak performance and efficiency.  
Please save the original product packaging in case you need to safely transport  
your portable air conditioner.  
For Your Records:  
Please write down the model number and serial number  
below for future reference. Both numbers are located on the  
ratings label on the back of your unit and are needed to  
obtain warranty service. You may also want to staple your  
receipt to this manual as it is the proof of your purchase, and  
is also needed for service under your warranty.  
Model Number:  
Serial Number:  
Date of Purchase:  
To better serve you, please do the following before contacting customer service:  
If you received a damaged product, immediately contact the dealer that  
sold you the product.  
Read and follow this instruction manual carefully to help you install, use  
and maintain your portable air conditioner.  
Read the troubleshooting section of this manual as it will help you  
diagnose and solve common issues.  
Visit us on the web at http://www.edgestar.com for product guides,  
additional troubleshooting resources and up-to-date information. If you  
need service, our friendly customer service representatives are available  
via email at [email protected] or by telephone at 1 (866) 319-  
5473.  
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Parts Identification  
Front View  
Control Panel  
Front Air Vent  
Handle  
Caster  
Pre-filter  
Back View  
Air Intake  
Exhaust Outlet  
Power Cord  
Drain Valve  
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Installing the Carbon Filter  
Your portable air conditioner ships with a pre-filter and an activated  
carbon filter. The carbon filter will help remove contaminates and  
odors from the air. It is recommended you replace the carbon filter  
every two to three months, or as needed. It is necessary to clean  
the pre-filter periodically. Follow the steps below to install the  
carbon filter:  
CAUTION: Never operate  
the air conditioner without  
the pre-filter attached.  
1. Pull the handle on the pre-filter straight up.  
Filter frame  
Activated  
carbon filter  
Pre-filter  
2. Separate the filter frame from the pre-filter.  
3. Place the activated carbon filter on the pre-filter.  
4. Reattach the filter frame.  
5. Insert the assembled pre-filter into the back of the unit  
3
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Window Kit Installation Instructions  
You must vent your portable air conditioner when running in it  
cooling mode. Your unit includes a window exhaust kit that can be  
used to vent the unit out a window.  
Preparations for installing  
the window kit  
Before you begin, make sure you have all the parts necessary for  
installation.  
Window Kit Parts List:  
NOTE: Exhaust Covers  
may be attached to the  
Grated Adapters. You  
may need to twist and pull  
apart to separate them.  
4 Screws  
1 Grated Adapter  
1 Exhaust Cover  
1 Exhaust Hose  
1 Window Kit Plate with Hole  
1 Window Kit Plate  
2 Duct Connectors  
If you have multiple windows, choose one that is near an electrical  
outlet that will be able to provide sufficient power to your unit. See  
the power requirements listed on the product label printed on the  
side, or on the back of your portable air conditioner.  
NOTE: You may need to  
contact your electrician if  
your room’s circuit is not  
able to power your unit.  
Your window kit can be installed on a horizontal or vertical sliding  
window as shown in the following pictures:  
Follow the instructions on the next pages to install the window kit.  
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Installing the grated adapter  
1. Insert the round grated adapter through the back  
grooved side of the window kit plate with hole.  
  
2. Secure the grated adapter by fastening the screws from  
flat side of the window kit plate to the holes on the grated  
adapter.  
5
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Installing the window plates  
3. Open your window and place the window kit with  
grooved side facing outward on the window sill. Then, slide  
the window kit plate to fit the width of the window. You can  
use screws to secure the window kit plate from sliding.  
  
4. Lower the window to secure the window kit in place. You  
may need to use duct tape to better secure the window kit.  
CAUTION: Secure your  
window by using window  
locks. Please contact your  
dealer to purchase window  
locks.  
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Attaching the duct  
connectors to the exhaust  
hose  
A.  
B.  
  
5. Attach the connectors to the hose:  
A. Extend the ends of the exhaust hose  
B. Thread the duct connector on by turning it clockwise until  
it stops.  
  
6. Roll the unit towards the window kit. Leave a space that  
is at least 20 inches to the wall.  
7
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Connecting the duct  
connector to the unit  
7. Align the slots on the duct connector to the tabs and  
snap into the back of the unit.  
Connecting the duct  
connector to the grated  
adapter  
  
8. Align the slots on the duct connector to the tabs on the  
grated adapter and snap in place.  
After you have installed the exhaust hose and window kit, you can  
plug in your portable air conditioner and start using it.  
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Your portable air conditioner is designed to exhaust condensate  
water that is collected from the air. This water, in either gaseous or  
droplet form, will be expelled out the exhaust port of the unit.  
Please take this into account when deciding how to vent it.  
Notes about the Exhaust  
hose  
1. The exhaust hose supplied with the portable air conditioner can  
be extended up to 48 inches; however for maximum efficiency, use  
the shortest length possible.  
2. Try to prevent any kinks or bends in the exhaust hose. Kinks or  
bends may trap exhaust air which can radiate heat into the room or  
potentially cause the portable air conditioner to overheat and shut  
itself off.  
3. The exhaust hose supplied with the portable air conditioner has  
been specifically designed for this air conditioner. Do not lengthen  
the hose by adding additional hoses or attachments or replace it  
with any other hose.  
Do not lengthen the  
exhaust hose by adding  
additional hoses or  
attachments.  
Warning: Longer hoses are not recommended.  
Draining the Unit  
When the portable air conditioner is in cooling mode, dehumidify  
mode, or heating mode, it will remove moisture from the air. The  
condensed water from the air will be collected in an internal  
reservoir and will be evaporated and exhausted out of the exhaust  
hose. However, in very humid conditions, the internal reservoir may  
fill completely. This causes the air conditioner to turn off to avoid  
overflowing the internal reservoir. The WATER indicator will light up  
on the Control Panel.  
Direct drainage  
1. Remove the rubber drain plug from the drain port.  
2. Connect a drain hose to the drain port.  
The portable air conditioner will now drain through the drain hose.  
Please note that this unit has no drain pump; all water will drain  
with gravity only, i.e., only “downhill.”  
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Control Panel Overview  
Indicator Lights  
LCD Display  
Cooling  
High  
Dehumidify  
Fan Only  
Medium  
Low  
Timer  
WATER  
Timer  
POWER  
Mode  
Speed  
Power Button  
Mode Button  
Speed Button  
Infrared Sensor  
Function  
Timer Button  
Up Button  
Down Button  
Button  
Power  
Powers the unit on or off.  
Mode  
Changes between cool, dehumidify heat and  
fan modes. The indicator light will turn on next  
to the mode you set. Heating mode will have a  
red indicator light  
Speed  
Sets the fan speed. The High, Medium, or Low  
indicator light will turn on next to the fan speed  
you set.  
Timer  
(Up)  
Used to enable the timer.  
Increases the set temperature or the time  
when the Timer button is enabled.  
(Down)  
Decreases the set temperature or time when  
the Timer button is enabled.  
Indicator  
Function  
Water Light  
The water light will turn on if the unit has filled  
the internal water reservoir.  
Timer Light  
The timer light indicates you have set the  
timer. Use the Up and Down buttons to set the  
number of hours.  
LCD Display  
The LCD can display the ambient temperature,  
set temperature, and the number of hours  
when setting the timer.  
Infrared  
Sensor  
Receiver for the remote control.  
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Operating the Control Panel  
Use the Power button to turn the portable air conditioner on and off.  
Power  
By default when you first use the power button, the unit will begin to  
operate in cooling mode. The unit will remember the last used  
mode/settings if you shut down and restart.  
Auto-Restart: If power to the unit is interrupted, the air conditioner will  
restart itself in its last used mode/settings once power is restored. The  
compressor will restart after 3 minutes.  
Cooling mode cools and dehumidifies the air. If the ambient temperature  
drops below the temperature you selected, the compressor turns off and  
the unit functions with the fan only. When the temperature rises above the  
temperature you selected, the compressor turns on again.  
Cooling Mode  
To operate the unit in cooling mode:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the Power button.  
3) Press the Mode button until the LED indicator next to “Cooling” lights  
up.  
4) Select the fan speed by using the Speed button.  
5) Set the thermostat by using the Up and Down buttons. The thermostat  
is adjustable between 61°F - 89°F in one degree increments.  
NOTE: The exhaust hose  
must be used in Cooling  
mode in order to cool a  
room.  
During the Dehumidifying mode, the unit will condense water out of the air  
and exhaust it through the exhaust hose. The ambient temperature in the  
room will probably drop by a few degrees while using the Dehumidifying  
mode.  
Dehumidifying Mode  
To operate the unit in dehumidifying mode:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the Power button.  
3) Press the Mode button until the LED indicator next to “Dehumidify”  
lights up.  
NOTES: If the room temperature is below 77ºF, the fan will always run on low speed while in the  
Dehumidifying mode. If you do not use the exhaust hose in Dehumidifying mode, you must manually drain  
the water from the unit. Additionally, the ambient temperature in the room will probably rise by a few  
degrees if you do not use the exhaust hose. You will be not be able to change the thermostat temperature  
while in Dehumidifying Mode.  
Heat Mode  
Your air conditioner can work as a heat pump. It must be vented for it to  
expel the cold air out the exhaust.  
To operate the unit in heat mode:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the Power button.  
3) Press the Mode button until the LED indicator next to “Fan” lights up  
red. The thermostat is adjustable between 61°F - 77°F.  
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Fan Only mode is used to circulate the air in your room. No  
temperature setting is needed.  
Fan Only Mode  
To operate the unit in Fan Only mode:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the Power button.  
3) Press the Mode button until the LED indicator next to “Fan Only”  
lights up.  
4) Press the Speed button to select the fan speed. You can choose  
between High, Medium and Low. The LED indicator next to the  
speed will light up.  
NOTE: Fan Only mode  
does not require that the  
exhaust hose be attached.  
The Speed button is used to change the fan speed while in Cooling  
and Fan Only modes.  
Speed  
Timer  
Press the Speed button to select the fan speed. The LED indicator  
light next to the High, Medium or Low will light up.  
The timer can be used to either turn the unit on or off after a  
number of elapsed hours. The timer is adjustable between 1-12  
hours in one hour increments.  
How to set the unit to automatically turn on:  
1) Press the Timer button while the unit is powered off. The Timer  
indicator LED will light up  
2) Use the Up and Down buttons to set the time (displayed in  
hours). After the selected time passes, the unit will automatically  
turn on.  
How to set the unit to automatically turn off:  
1) Press the Timer button while the unit is powered on. The Timer  
indicator LED will light up  
2) Use the Up and Down buttons to set the time (displayed in  
hours). The unit will automatically turn off after the selected time  
elapses.  
NOTE: To cancel the  
timer, press the Timer  
button or Power button.  
The LCD Display will show the ambient temperature by default.  
Pressing the Up and Down buttons will show the set temperature  
for 15 seconds, and then revert to the room temperature. You can  
switch between Fahrenheit and Celsius by pressing both the Up  
and Down Buttons simultaneously. The displayed range of the  
ambient temperature is from 0º to 99º. Temperatures above 99º will  
be displayed as “Hi”, and temperatures below 0º will be displayed  
as “Lo”. If you enabled the Timer, the LCD Display will show the  
hour(s) set.  
LCD Display  
In high humidity situations, the internal water reservoir may fill. The  
unit will automatically shut off and the water light will turn on. Once  
the water is manually drained, the unit will operate normally.  
Water Light  
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Using the Remote Control  
The remote control can be used instead of the control panel to  
remotely operate your portable air conditioner. The functions on the  
remote are the same as on the control panel.  
Power Button  
Mode Button  
Speed Button  
Timer Button  
Up and Down  
Buttons  
NOTES: Be careful not drop  
the remote control. Do not  
place the remote control in  
a location exposed to direct  
sunlight.  
Button  
Function  
Power  
Powers the unit on or off.  
Mode  
Changes between cool, dehumidify, heat and fan  
modes.  
Speed  
Sets the fan speed between high, medium, or low.  
Used to enable the timer.  
Timer  
(Up)  
Increases the set temperature or the time when the  
Timer button is enabled.  
Decreases the set temperature or time when the  
Timer button is enabled.  
(Down)  
Installing the batteries  
1) Remove the cover on the back of the remote control.  
2) Insert the batteries with the (+) and (-) ends pointing in the  
correct direction.  
3) Slide the cover back on.  
CAUTION: Use only AAA batteries. Remove the batteries if the remote control will not be used for  
one month or longer. Do not attempt to recharge batteries not designed to be recharged. All  
batteries should be replaced at the same time. Do not mix old and new batteries. Do not dispose of  
batteries in a fire as they may explode.  
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Energy Saving Guide  
Read and follow the guide below to get the best performance and  
efficiency from your portable air conditioner:  
Do not cover the air outlet (exhaust) while in use.  
Do not place the unit in front of curtains or drapes- to ensure  
they do not obstruct the air intake.  
Minimize the length of the exhaust hose.  
Make sure the exhaust hose is as straight as possible and avoid  
kinks or bends.  
Keep curtains, blinds or drapes closed during the sunniest part  
of the day.  
Use the timer to operate the unit before it is needed. For  
example, set the timer to turn on the unit in cooling mode for 3  
or more hours to cool the room before you arrive. You may want  
to operate the unit all day if you live in a warmer climate.  
Minimize the heat sources (direct sunlight, computers, servers,  
people, etc.) in the room.  
Close all windows and doors.  
Use the unit in a contained room. For example, a room with four  
walls and a ceiling, instead of a partitioned studio, or  
warehouse.  
Make sure the unit is on a level surface.  
Minimize the amount of humidity in the room. For example, run  
the unit as a dehumidifier.  
To prolong the compressor's life, please wait at least 3 minutes  
before turning the unit back on after shutting it off.  
Inspect and keep the pre-filters clean by cleaning regularly.  
Inspect and replace the activated carbon filters regularly.  
Perform routine maintenance.  
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Maintenance  
Clean the air conditioner and filters regularly to maximize  
performance and efficiency, and prolong the unit’s life. Be sure to  
always unplug the air conditioner from the power outlet before  
cleaning.  
Cleaning the unit  
Use a soft dry cloth to wipe the body clean. If necessary, use  
lukewarm water to dampen a cloth to clean the unit.  
Use a soft bristle brush to clean between the vents.  
Carefully use a vacuum cleaner to clean the condenser coils  
Never use abrasive chemicals, volatile substances, gasoline,  
detergents, chemically treated cloths, or other cleaning solvents  
that may damage the cabinet exterior.  
Never spray water directly on the unit.  
Cleaning the pre-filter  
To clean the pre-filter, follow the steps below:  
1) Power off the unit and remove the pre-filter.  
2) Remove the activated carbon filter.  
3) Use a vacuum cleaner or tap the filter lightly to remove loose  
dust and dirt, then rinse thoroughly under lukewarm running water  
(below 104°F). You may use a mild soap and water solution if  
needed. Allow the pre-filter to air dry in a cool and shaded place.  
Dry thoroughly before reinstalling.  
NOTE: The activated carbon  
filter is not washable. You  
should replace it every 2-3  
months or as needed. Contact  
EdgeStar retailers for  
Clean the pre-filter periodically. If the unit is used in a dusty  
environment you may need to clean it on a weekly basis.  
replacement filters.  
Warning: Never operate the unit without the filters.  
Preparation for Storage  
If you are not going to be using the unit for an extended period of  
time, follow the instructions below before storing your unit:  
1) Drain all the water from the unit’s reservoir. Operate the unit in  
fan mode for a few hours to thoroughly dry any moisture left on the  
coils inside the unit.  
2) Power off the unit, and clean or change the filters.  
3) Unplug and carefully wind the power cord.  
4) Remove the exhaust hose and duct connectors and keep them  
in a safe place.  
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Troubleshooting  
Follow the troubleshooting guide below to resolve common issues.  
Issue  
My air conditioner is  
not functioning at all  
Possible Cause  
Unit is not receiving  
power  
Solution  
Make sure the unit is  
plugged in  
LCDI power cord is  
tripped  
Insufficient power  
Press the Reset button  
on the LCDI cord  
Move the unit to  
another outlet. Check  
your circuit breaker.  
(Refer to the rating  
label on the back of  
the unit to determine  
the Amperage draw)  
Drain the unit and  
restart  
Water reservoir is full  
Control panel is  
disconnected  
If no indicator lights  
turn on, contact  
customer service  
Install new batteries  
Replace the batteries  
Reinstall the batteries  
correctly  
My remote control  
does not work and the  
indicator light on  
remote does not turn  
on  
Batteries not installed  
Bad batteries  
Batteries installed  
incorrectly  
A defective remote  
control  
Contact customer  
service  
My air conditioner is  
making a loud noise  
The unit is not level.  
Make sure the unit is  
on a level surface  
Remove the object  
from the fan  
A foreign object has  
jammed the fan.  
The floor below the  
unit is uneven  
Move the unit to a  
level surface  
My air conditioner is  
making a continuous  
metallic knocking or  
pinging sound  
Unit may have been  
shipped on its side  
Shut off the unit. Let  
the unit sit on a level  
surface for at least 24  
hours and restart.  
Damaged compressor Contact customer  
service  
My air conditioner is  
leaking  
Drain plug is removed  
Cracked base pan  
Attach the drain plug  
Contact customer  
service  
My air conditioner runs The air conditioner  
Contact an electrician  
if the unit works in a  
different room or circuit  
for a little while and  
then it trips the power  
cord or the circuit  
breaker  
may be plugged into  
an outlet that can not  
supply the correct  
amount of current  
The control panel  
lights blink randomly  
Unit may have a faulty Contact customer  
control panel service  
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Troubleshooting continued  
Issue  
My air conditioner is  
Possible Cause  
Unit is not operating in Set the unit to be in  
Solution  
not cooling at all  
cooling mode  
cooling mode, and  
lower the set  
temperature (pg. 11)  
The compressor is not The compressor may  
on  
take up to 3 minutes to  
turn on, or longer if it is  
too warm  
The ambient  
Lower the room  
temperature is too high temperature to be  
below 90°F degrees  
The filter may be dusty Clean the filters.  
NOTE: If the ambient  
temperature is above 90°F  
the unit may not blow cold  
air.  
or blocked  
(pg. 15)  
Blocked exhaust port  
Remove any  
obstructions in the  
exhaust hose and port  
The unit must be  
vented. (pg. 4)  
My air conditioner  
blows cold air, but  
does not lower the  
room temperature  
The unit is not vented  
The area of the room  
is too large  
Minimize the size of  
the area to be cooled,  
i.e. adding a drop  
ceiling. Use more than  
one unit to cool the  
area, or use a larger  
unit  
Open windows and  
doors  
Too many heat  
sources  
Close any open doors  
and windows  
Remove or shut off  
additional heat  
sources such as radio  
equipment, servers,  
etc.  
TIP: Run the unit before it is  
needed. For example, run  
the unit in the morning  
before the area gets hot,  
and continue to run the unit  
all day long in order to  
maintain a low temperature.  
The room/garage may Properly insulate the  
be inadequately  
insulated  
room to be cooled, i.e.  
using fiberglass  
The ambient  
The unit may not work  
temperature is too high if the room  
temperature is above  
90°F  
Direct sunlight is  
heating the room  
Close curtains or pull  
down blinds, and  
minimize the direct  
sunlight into the room  
The filter may be dusty Clean the filter and  
or blocked  
Dirty condenser coils  
replace it if needed  
Carefully vacuum the  
coils clean  
Obstructed air intake  
or exhaust ports  
Remove anything  
blocking the ports  
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Specifications  
Description of product  
Portable Air Conditioner  
AP12000HS  
AC 115V~60Hz  
950W  
Model  
Voltage/Frequency  
Input Power  
Current  
8.0A  
Color  
Silver  
Dehumidifying capacity  
Coolant  
81 Pints/Day  
R22  
Timer  
12 Hour  
Dimensions  
WxHxD  
17 1/10” 30 9/10” x15”  
66 lbs  
Weight  
EdgeStar Portable Air Conditioner  
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EdgeStar Limited Warranty  
One (1) Year Parts & Ninety (90) Days Labor  
This product is warranted by EdgeStar to be free from defective workmanship and materials, subject to any conditions  
set forth as follows:  
WHAT IS COVERED:  
LABOR: For a period of NINETY (90) DAYS from the date of original purchase, labor will be performed free of charge at  
an authorized EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts,  
or exchange the defective product with a new, refurbished, or remanufactured product. If a product is replaced, it will  
carry the remaining warranty of the original product. After the ninety (90) day period, EdgeStar will no longer be  
responsible for labor charges incurred. All defective products and parts covered by this warranty will be repaired or  
replaced on a mail-in basis to an EdgeStar authorized repair facility.  
PARTS: For a period of ONE (1) YEAR from the date of original purchase, EdgeStar will supply new, rebuilt, or  
refurbished parts free of charge. EdgeStar may request a defective part be returned in exchange for the replacement  
part. All replacement parts or products will be new, remanufactured, or refurbished. All products and parts replaced by  
EdgeStar under warranty service become the property of EdgeStar.  
This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during  
operation of the product under normal service, maintenance, and usage conditions. This warranty applies to the  
purchase and use of this product in residential settings within the United States of America.  
WHAT IS NOT COVERED:  
The following limitations apply to the coverage of this warranty. This warranty does not cover:  
Labor charges for installation, setup or training to use the product.  
Shipping damage, and any damage caused by improper packaging for shipment to an authorized service center, and any  
damaged caused by improper voltage or any other misuse, including abnormal service, handling, or usage.  
Cosmetic damage such as scratches and dents.  
Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.  
Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product.  
Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses  
contrary to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation,  
unauthorized service, maintenance negligence, unauthorized installation or modification, or commercial use.  
Labor charges incurred 91 days or more after the date of original purchase.  
The use of EdgeStar products in commercial settings.  
Optional accessories, attachments, and appearance items.  
Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar.  
Products lost in shipment, or theft.  
Products sold AS IS or from an unauthorized reseller.  
Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.  
OBTAINING WARRANTY SERVICE:  
If you believe your product is defective, contact EdgeStar Customer Support for troubleshooting assistance and  
warranty service at 1-866-319-5473. Please have your serial number and proof of purchase available. Once an  
EdgeStar authorized representative has confirmed that your product is defective and eligible for warranty service, the  
product must be returned to an EdgeStar repair facility. The purchaser is solely responsible for prepaying all shipping  
related costs to and from the repair facility. EdgeStar is not responsible for damage resulting from shipper mishandling  
or improper packaging. Do not return a defective product to the place of purchase. Products received without a return  
authorization number will be refused.  
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY  
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED  
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER  
THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,  
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,  
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE  
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO  
STATE.  
19  
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EdgeStar Products  
Box 81336  
Austin, TX 78708-1336  
Toll Free: 1-866-319-5473  
Register your product, download owner’s manuals, access additional  
troubleshooting resources, and obtain more information on other great  
EdgeStar products on the web at: http://www.edgestar.com  
Product contents and specifications may change without notice.  
Copyright © 2009 Living Direct, Inc.  
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