OPERATING MANUAL
ASSEMBLY
Remote control docks magnetically.
1
2
click
Align the black arrows.
Then twist clockwise
until it clicks and locks.
REGISTER
YOUR DYSON 2 YEAR
GUARANTEE TODAY
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DYSON CUSTOMER CARE
IMPORTANT SAFETY INSTRUCTIONS
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
Your Dyson appliance will be covered for parts and labour for 2 years from the
date of purchase, as detailed in the terms of the Dyson guarantee on page 8 of
this Dyson Operating Manual.
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL
AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
If you have a query about your Dyson appliance, call the Dyson Customer Care
Helpline quoting your serial number and details of where and when you bought
the appliance.
Your serial number can be found on the rating plate which is on the base of
the appliance.
WARNING
THE HEATER AND THE REMOTE CONTROL BOTH CONTAIN MAGNETS.
Most queries can be solved over the phone by one of our Dyson Customer Care
Helpline staff (details below).
1.
Pacemakers and defibrillators may be affected by strong magnetic fields. If you or someone in your household has a pacemaker or defibrillator, avoid placing the remote
control in a pocket or near to the device.
Visit our website to register your Dyson full parts and labour guarantee online
(Australia and New Zealand only).
2.
Credit cards and electronic storage media may also be affected by magnets and should be kept away from the remote control and the top of the heater.
WARNING
Note your serial number for future reference.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
1.
This heater is hot when in use and for a short period after use. To avoid burns, do not let bare skin touch hot surfaces. When moving the heater hold it by the base, not the
air loop amplifier.
2.
Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains, at least 0.9m from the front of the heater and also keep them away from the
sides and rear when the heater is plugged in.
3.
4.
Extreme caution is necessary when any heater is used by or near children or infirm persons and whenever the heater is left operating and unattended.
Do not allow to be used as a toy. Close attention is necessary when used by or near young children. Children should be supervised to ensure that they do not play with the
heater or remote control.
5.
This heater and remote control are not intended for use by young children or infirm persons with reduced physical, sensory or reasoning capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction by a responsible person concerning use of the heater to ensure that they can use it safely.
6.
7.
The base must be fitted securely before operating. Do not dismantle or use without the base fitted.
Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces. Do not use in bathrooms, laundry areas and similar indoor locations. Never locate the heater
where it may fall into a bath or other water container. Do not use or store where it may get wet or in the immediate surroundings of a bath, a shower or a swimming pool.
This illustration is for example purposes only.
8.
A heater has hot parts inside. Do not use it in areas where petrol, paint, or flammable liquids are used or stored or where their vapours are present. Do not use in
conjunction with or directly next to an air freshener or similar products.
9.
Do not locate directly below a mains electricity supply socket.
10.
11.
12.
13.
Always plug directly into a wall socket. Never use with an extension cable as overloading may result in the cable overheating and catching fire.
Do not handle any part of the plug or heater with wet hands.
Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable.
Do not stretch the cable or place the cable under strain. Do not run the cable under carpeting. Do not cover the cable with throw rugs, runners, or similar coverings. Do
not route the cable under furniture or appliances. To avoid a tripping hazard arrange the cable away from traffic areas so that it will not be tripped over.
14.
Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service agent or similarly qualified persons in order to avoid a
hazard.
15.
16.
To disconnect the heater, turn the controls off, then remove the plug from the socket. Always unplug the heater when not in use.
Do not use if the heater malfunctions or has been dropped or damaged in any manner. Contact the Dyson Customer Care Helpline or return to an authorised service
facility for examination and/or repair.
17.
To prevent a possible fire, do not use with any opening or exhaust blocked, and keep free of dust, lint, hair, and anything that may reduce airflow. Do not put any object
into the inlet grill or the exhaust opening as this may cause an electric shock, fire or damage the heater.
18.
19.
20.
21.
Do not use on soft surfaces, such as a bed, where openings may become blocked.
Use only as described in this Dyson Operating Manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
In order to avoid overheating and fire hazard, do not cover the heater.
Choking hazard: the remote control unit contains a small battery. Keep the remote control away from children and do not swallow the battery. If the battery is swallowed
seek medical advice at once.
22.
The heater should be positioned so the airflow is directed away from any walls or room corners.
IMPORTANT SAFETY FEATURES
For your safety this heater is fitted with automatic cut-out switches that operate if the heater tips over or overheats. If the switches operate, unplug the heater and allow it to cool.
Before restarting the heater check and clear any blockages and ensure the heater is on a solid level surface.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE
REGISTER
REGISTER
REGISTER
BY PHONE
ONLINE
BY MAIL
Visit our website to register your
full Dyson parts and labour
guarantee online (Australia and
New Zealand only).
Complete and return
the form to Dyson in the
envelope supplied (not available
in Malaysia).
AU 1800 239 766
NZ 0800 397 667
SG 7000 435 7546
ID 021 707 39766
MY 603 7710 5877
Do not pull
on the cable.
Do not store near
heat sources.
Do not use near
open flames.
Do not carry
In order to avoid
overheating and
fire hazard, do not
cover the heater.
by the air loop
amplifier. The air
loop amplifier is
not a handle.
2
3
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Controls
1. Power on
2. Thermostat control
3. Airflow speed control
4. Oscillation control
Each time the heating mode is selected, it conducts a
short calibration cycle. Airflow will be automatically
controlled during this cycle. Once the calibration cycle
is complete, it will revert to the selected airflow speed.
Select the desired room temperature. Pressing red
increases the target temperature, blue decreases it.
To change the airflow speed press the airflow speed
On first use, the heater will default to a temperature
1°C higher than the current room temperature.
Thereafter, the heater will remember the last target
temperature set.
control button. The digital display will show the new
speed; after 3 seconds it will change back to the
target temperature.
To start the heater oscillating, press the oscillation
control button. The heater will not oscillate when the
control buttons are pressed.
The heater will not operate unless the target
temperature is above the room temperature.
Heating mode
Cool air mode
Tilt function
Power and remote control
Spot heat
Stand by
on/off
Oscillation
on/off
Thermostat
control
Airflow speed
control
Select a low flow of air.
Press the blue thermostat control button to change the target
temperature to 0°C. The power button light will change from
red to blue. To adjust the airflow speed use the airflow
speed control.
Remote control docks magnetically
Attach remote control to top of heater
with the buttons facing down.
Whole room
To return to heating mode
Select a high flow of air.
Press the red thermostat control button until the digital display
shows the desired target temperature. The power button light
will change from blue to red.
Carefully hold the base and the top of the air loop amplifier.
Tilt forward or backward for the required airflow angle.
For best results turn on the oscillation control.
To operate, point remote control toward the front of the base.
4
5
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Clearing blockages
Cleaning
Ensure the heater is unplugged and has been allowed
to cool. Look for blockages in the air inlet holes and
in the small aperture inside the air loop amplifier.
Use a soft brush to remove debris.
Unplug from the mains electricity supply. Allow to cool for
1 to 2 hours before cleaning if the heater has been in use.
To clean, wipe with a dry or damp cloth. Do not use detergents
or polishes.
Caution: hot when in use
Battery replacement
Battery type CR 2032.
This heater is hot when in use and for a short period after use.
Do not let bare skin touch hot surfaces. If children are present,
consider positioning the heater out of their reach.
Press the end of the remote to release the battery.
6
7
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USING YOUR DYSON HEATER
AUSTRALIAN CONSUMER LAW
DYSON CUSTOMER CARE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ ON PAGE 3
OF THIS DYSON OPERATING MANUAL BEFORE PROCEEDING.
The details of the Dyson guarantee are set out below. In addition to your rights
under the Dyson guarantee, we also provide the following statement as required
by the Australian Consumer Law: In Australia, your Dyson appliance comes with
statutory guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have your Dyson appliance repaired or replaced if it fails to be of
acceptable quality and the failure does not amount to a major failure.
•
If you have a query about your Dyson appliance, call the Dyson Customer Care
Helpline quoting the serial number and details of where/when you bought the
appliance.
•
•
•
•
Most queries can be solved over the phone by one of our Dyson Customer Care
Helpline staff.
If your Dyson appliance needs a service, call the Dyson Customer Care Helpline
so we can discuss the available options.
Your serial number can be found on your rating plate which is on the base of the
appliance.
To enable us to carry out work on your appliance, please contact the Dyson
Customer Care Helpline to obtain a reply paid delivery address in your state
(Australia only).
If your Dyson appliance is under Dyson guarantee and the repair or
replacement is covered, it will be repaired or replaced at no cost. If the repair or
replacement is found not to be covered under the Dyson guarantee, the repair
or replacement of the Dyson appliance and any associated delivery charges
(both to and from us) will be at your cost, subject to your statutory rights and
remedies as a consumer.
OPERATION
The base must be fitted securely before operating. Do not dismantle or use
without the base fitted.
The heater will not operate unless the target temperature is above the room
temperature.
•
•
•
Each time the heating mode is selected, it conducts a short calibration cycle.
Airflow will be automatically controlled during this cycle. Once the calibration
cycle is complete, it will revert to the selected airflow speed.
The heater will not oscillate when the control buttons are pressed.
For your safety this heater is fitted with automatic cut-out switches that operate if
the heater tips over or overheats. If the switches operate, unplug the heater and
allow it to cool. Before restarting the heater check and clear any blockages and
ensure the heater is on a solid level surface.
If power is interrupted an E1 failure message will be displayed. The heater will
need to be turned off and then on again. If the problem persists, call the Dyson
Customer Care Helpline.
Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Customer Care Helpline.
Do not lubricate any part of this heater.
DYSON 2 YEAR GUARANTEE TERMS AND
CONDITIONS
TERMS AND CONDITIONS OF THE DYSON 2 YEAR GUARANTEE.
The Dyson guarantee becomes effective from the date of purchase.
All work will be carried out by Dyson Appliances (Aust) Pty Ltd., Avery Robinson
Ltd. (NZ), Singapore’s authorised agent – Service @Home Pte Ltd., Indonesia’s
authorised agent – PT Higienis Indonesia, Malaysia’s authorised agent –
Visionary Solutions or their authorised agents.
Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.,
Avery Robinson Ltd. (NZ), Dyson Singapore Pte Ltd., PT Higienis Indonesia or
Visionary Solutions.
The repair or replacement of your Dyson appliance under the Dyson guarantee
will not extend the period of the Dyson guarantee.
•
•
•
•
•
•
ABOUT YOUR PRIVACY
•
•
Dyson may use this information for future marketing and research purposes
(including sending commercial electronic messages) and may disclose it to third
parties for the purposes of providing the services you have requested or to our
business partners or professional advisers. If you wish to access your personal
information or see our full privacy policy, please contact us at:
•
•
•
The Dyson guarantee provides benefits which are additional to and do not affect
your statutory rights and remedies as a consumer.
TILT FUNCTION
Carefully hold the base and the top of the air loop amplifier. Tilt forward or
backward for the required airflow angle (see page 5).
You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out pursuant to the Dyson guarantee and any
associated delivery charges (both to and from us) will be at your cost, subject to
your statutory rights and remedies as a consumer. Please keep your receipt or
delivery note.
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
When your Dyson appliance reaches the end of its life, we are responsible for
its safe disposal. You can send your old Dyson appliance back to us (at our cost)
and we will organise for it to be recycled.*
*Please note that not all parts are recyclable. Recycling of parts is subject to the
capabilities of 3rd party suppliers. Available in Australia only.
CLEANING
Turn the heater into stand by mode/off.
Unplug from the mains electricity supply.
Allow to cool for 1 to 2 hours before cleaning if the heater has been in use.
To clean, wipe with a dry or damp cloth only.
•
•
•
•
•
WHAT IS COVERED
Your Dyson guarantee covers:
The repair or replacement of your Dyson appliance if your Dyson appliance is
found to be defective due to faulty materials, workmanship or function within
2 years of purchase (if any part is no longer available or out of manufacture,
Dyson will replace it with a functional replacement part).
Use of the appliance in the country of purchase.
Do not use detergents or polishes to clean the heater.
•
•
STORAGE
Simply:
1. Box up your old Dyson appliance.
2. Take the package to your local post office and send to the address below:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
Unit 6 & 7, 7-11 Parraweena Rd
Taren Point, NSW 2229
•
•
When not in use, unplug from the mains electricity supply.
Store the heater in a dry location and arrange the cable away from the traffic
areas so that it will not be tripped over or damaged.
WHAT IS NOT COVERED
BATTERY REPLACEMENT
Under your Dyson guarantee, Dyson shall not be liable for costs of repair or
replacement of a product incurred as a result of:
Accidental damage, faults caused by negligent use or care, neglect, careless
operation or handling of the Dyson appliance which is not in accordance with
this Dyson Operating Manual.
CAUTION:
•
Choking hazard: the remote control unit contains a small battery. Keep the
remote control away from children and do not swallow the battery. If the battery
is swallowed seek medical advice at once.
Turn the heater into stand by mode and unplug from the mains electricity supply
before replacing the battery.
Ensure the polarity is correct when installing the battery.
Do not attempt to dismantle or charge the battery. Keep away from fire.
Follow battery manufacturers’ instructions when installing the new battery
(battery type CR 2032).
PRODUCT INFORMATION
Please note: Small details may vary.
•
•
•
•
Use of the Dyson appliance for anything other than normal domestic purposes
in the country of purchase.
Use of parts not assembled or installed in accordance with the instructions of
Dyson.
Use of parts and accessories other than those produced or recommended by
Dyson.
Damage from external sources such as transit, weather, electrical outages or
power surges.
•
•
•
•
•
•
Failures caused by circumstances outside Dyson’s control.
Repairs or alterations carried out by parties other than Dyson or its authorised
agents.
Blockages – please refer to this Dyson Operating Manual for details on how to
unblock your Dyson appliance.
Normal wear and tear, such as the battery.
If your Dyson guarantee does not apply, you may have statutory rights and
remedies available to you as a consumer.
TROUBLESHOOTING
•
•
Remember: Always unplug from the mains electricity supply before inspecting
for problems.
•
•
If the heater will not operate, first check the mains socket has electricity supply
and that the plug is properly inserted into the socket.
If you are still experiencing problems, call the Dyson Customer Care Helpline.
To watch a short online video visit:
•
•
If you are in any doubt as to what is covered by your guarantee, please call the
Dyson Customer Care Helpline (see details on page 10).
THANK YOU FOR CHOOSING TO BUY A DYSON
APPLIANCE
REGISTERING YOUR DYSON GUARANTEE
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are three ways to do this:
Online (Australia and New Zealand only)
•
•
•
By calling the Dyson Customer Care Helpline.
By completing and returning the enclosed form to us by mail (not available
in Malaysia).
This will confirm ownership of your Dyson appliance in the event of an insurance
loss and enable us to contact you if necessary.
8
9
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DYSON CONTACT DETAILS
QUESTIONNAIRE
Australia
Website: www.dyson.com.au
Dyson Customer Care: 1800 239 766 (Mon-Fri 8:00am to 6:00pm EST,
Sat-Sun 8:30am to 4:00pm EST).
Email: [email protected]
Address: Dyson Appliances (Aust) Pty Ltd.,
PO Box 2835, Taren Point, NSW 2229 Australia.
Please take a few moments to answer our questions.
They will help us develop new products for the future.
New Zealand
Website: www.dyson.co.nz
Dyson Customer Care: 0800 397 667 (Mon-Fri 8:30am to 5:00pm).
Email: [email protected]
Address: Avery Robinson Ltd., Unit F, 151D Marua Road, Ellerslie,
Auckland, 1051 New Zealand.
1
Do you own any other heating products?
6
Do you own other Dyson products?
Ceramic heater
Oil heater
Gas heater
Radiator
Reverse cycle air conditioner
Convector
Vacuum cleaner
Handheld
Handstick
Fan
Singapore
Website: www.dyson.com.sg
Dyson Customer Care: 7000 435 7546 (Mon-Fri 9:00am to 6:00pm).
Email: [email protected]
Address: Service @ Home Pte Ltd., 2 Leng Kee Road,
#04-09A Thye Hong Centre, Singapore 159086.
Wood fire heater
Electric fire
Fan heater
No, please go to question 3
No
Other, please specify
7
Where do you intend to use the Dyson heater?
(Please tick as many boxes as applicable)
Indonesia
Website: www.dyson.co.id
2
Which brand of heater are you replacing or adding to?
Dyson Customer Care: 021 707 39766 (Mon-Fri 9:00am to 5:00pm).
Email: [email protected]
Address: PT. Higienis Indonesia Permata Plaza Top Floor TF-04,
JI, M. H. Thamrin Kav. 57, Jakarta 10350 Indonesia.
Dyson
Heller
Bedroom
Lounge
Dining room
Kitchen
Study
Kambrook
Dimplex
Everdure
IXL
Delonghi
Sunbeam
Omega altise
Don’t know
Malaysia
Website: www.dyson.my
Dyson Customer Care: 603 7710 5877 (Mon-Fri 9.00am to 5.30pm,
Sat 9.00am to 1.00pm).
Other, please specify
Other, please specify
Email: [email protected]
Address: Visionary Solutions Sdn Bhd 49, Wisma OTK 49,
Lorong Rahim Kajai 13, Taman Tun Dr. Ismail, 60000, Kuala Lumpur
3
Why did you choose to buy a Dyson heater?
(Please rate each statement on a scale of 1 to 5,
1 being the least important and 5 the most important).
8
9
What is your household income?
Less than $45,000
Between $45,000 – $75,000
Between $75,000 – $100,000
Over $100,000
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Dyson reputation
Fast room heating
Previous experience of Dyson
Features
To which age group do you belong?
16 – 24
25 – 34
35 – 44
45 – 54
55 – 64
65+
Easy to clean
Price/special offer
Store staff recommendation
Latest model/technology
Aesthetics
Friend/family recommendation
10 Would you recommend a Dyson heater to your friends and family?
4
Where did you first hear about Dyson heaters?
Yes
No
From friends and family
From a TV or magazine
Saw it in a store catalogue
Saw it in a store
Recommended by salesperson
Online blog/review article
Email from Dyson
11 Do you have children?
Under 5 years
5+ years
No children
Children no longer at home
Pregnant
Dyson website
5
Where did you look for additional information?
Dyson website
Online reviews and forums
Retail staff
Retail catalogue
No additional research was done
12 Which best describes your home?
Up to 2 beds
3-4 beds
More than 4 beds
THANK YOU FOR YOUR TIME
JN.47200 PN.22247-06-03 07.02.12
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