Glen Dimplex Home Appliances Ltd Cooktop 100 E User Manual

Users Guide & Installation

Handbook

Belling

Country Classic 100 E

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Contents

User’s Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Before Using Your Cooker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Hob & Cooker Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chip Pan Fires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using The Clock / Programmer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using Your Ceramic Hob. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 9

Using Your Grill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1

Using Your Main Oven(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2

Oven & Grill Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3

Fanned Oven Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 4

Cooking Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 5

Cleaning Your Electric Hob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 9

Cleaning Your Cavities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 0

Cleaning Your Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1

Cook Shop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2

Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Before You Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3

Changing Light Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 4

Installation Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 5

Technical Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 8

Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover

IMPORTANT NOTICE

Please note the cooling fan fitted to this appliance is an integral part of its safety and func-

tionality.

When the appliance is installed care must be taken that the cooling fans performance is not

impeded by any objects coming into contact with it. (Installation pipes, leads etc)

Care must also be taken that there is sufficient air flow at the rear of the appliance for the

cooling fan to run at its optimum efficiency. (Particularly Built In appliances) See clearance

dimensions in the installation section of the booklet.

During use the Appliance must never be disconnected from the Mains supply as this will

seriously affect the safety and performance of the appliance, particularly in relation to sur-

face temperatures becoming hot and gas operated parts not working efficiently.

The cooling fan is designed to run on after the control knob has been switched off to keep

the front of the appliance and the controls cool until the appliance has naturally cooled

itself.

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Before Using Your Cooker

Before using this appliance please make sure that

you have removed all packaging and wrapping.

Some of the furniture inside this

appliance may have additional wrapping.

It is also advised that you turn the ovens and/or

grill on for a short while, this will burn off any

residues left from manufacturing. There may be a

smell which accompanies this process - but this is

nothing to worry about and is harmless.

We also recommend that you wash the oven

shelves, the baking tray, the grill pan, and the grill

pan trivet before their first use in hot soapy water,

this will remove the protective oil coating.

Although every care has been taken to ensure this

appliance has no burrs, or sharp edges, we

recommend that you wear protective gloves when

installing and moving this appliance.

This will prevent any injury.

Our policy is one of constant development and

improvement. Strict accuracy of illustrations and

specifications cannot be guaranteed. Modification

to design and material may be necessary

subsequent to publication.

Please bear in mind that not all the sections inside

this handbook are relevant to your appliance, but

you should read carefully the sections which are

relevant before installation and use. This will save

you time.

Always use a registered installer for this appliance.

Environmental protection:

Glen Dimplex Home Appliance brands are

committed to protecting the environment and

operates and Environmental Management System

which complies with BS EN ISO 14001.

All packaging with this appliance is recyclable.

Please recycle whenever possible - contact your

local authority for your nearest recycling centre.

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Hob & Cooker Safety

WARNING: Parts of

the appliance may

become hot while in

use, always make

sure that children

are supervised when

they are near to the

appliance.

ꢀAlways ensure that pan bases are dry, and flat before

using them on the hob.

ꢀAlways position pans over the centre of the element,

and turn the handles to a safe position so they cannot

be knocked or grabbed.

ꢀAlways use pans which are no smaller than 100mm

(4”), or larger than 250mm (10”).

ꢀ Always take care when removing food from the oven

as the area around the cavity may be hot.

ꢀ Always use oven gloves when handling any utensils

which have been in the oven as they will be hot.

ꢀAlways make sure that the oven shelves are resting in

Call Customer Care for

a service engineers visit

if:

You find over a period of

time that the gas oven

becomes hotter at a

particular temperature - the

thermostat may need

replacing.

the correct position in between two runners. Do not

place the oven shelves on top of the highest runner,

this will lead to spillage and injury if the baking tray, or

dish falls.

The cooling fan fails to

work.

Always use the Minute Minder

(if fitted) if you are leaving the

oven unattended, this reduces

the risk of food burning.

ꢁ Never use double pans, rimbased pans, old or

misshapen pans, or any pan which is not stable on a

flat surface.

Warning (ceramic

glass): Never use the

hob if the ceramic

ꢁ Never leave cooking fat, or oil, unattended.

ꢁ Never use commercial simmering aids, or heat

surface is cracked,

diffusers, as they create excessive heat and can

damage the surface of the hob.

ꢁ Never use the hob for any other purpose than cooking

food.

broken or shattered.

This creates a high risk

of injury. Switch off

the electric supply and

call for a service

engineer to come out.

ꢁ Plastic cooking utensils can melt if they come into

contact with a warm hob. Never leave them close to,

or on top of the hob.

ꢁ Never leave the element alight without a pan covering

it. This causes a fire hazard.

Warning (ceramic

glass): Do not stare at

the halogen elements

(if fitted). This may

impair your vision!

ꢁ Do not place items on the door while it is open.

ꢁ Do not wrap foil around the oven shelves, or allow it to

block the flue.

ꢁ Do not drape tea towels near the oven while it is on,

this will cause a fire hazard.

Aluminium foil:

Do not leave foil on the hob

top, it reflects heat back into

the element which leads to

damage.

ꢁ Do not pull heavy items, such as turkeys, or large

Slow cooking time?

Check the base of your pan.

Shiny pans can often reflect

heat back into the element

causing it to cycle on and off

more.

joints of meat, out from the oven on the shelf, as they

may overbalance and fall.

ꢁ Do not use this appliance to heat anything other than

food items, and do not use it for heating the room.

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Chip Pan Fires

What causes a chip pan fire?

Chip pan fires start when oil of fat overheats and catches fire,

or when oil or fat spills on to the cooker because the pan has

been filled too high.

They can also start when wet chips are put into hot oil,

making it bubble up and overflow.

Preventing a chip pan fire

Never fill the pan more than a third full with oil or fat.

Never leave the pan alone with the heat on - even for a few

seconds.

Dry chips before putting them in the pan.

Never put chips in the pan if the oil has started smoking.

Turn off the heat and leave the oil to cool down, or else it

could catch fire.

In the event of a chip pan fire

If your chip pan does catch fire - don’t panic, and don’t move

the pan. Serious burns are often caused by picking up the

pan and running outside with it.

If it is safe to do so, and you don’t have to reach across the

pan, turn off the heat.

Never throw water, or use a fire extinguisher.

If you can, drape a damp cloth or towel over the pan to

smother the flames.

Leave the pan to cool down for at least half an hour.

If you can’t control the fire yourself, close the door, get out

and tell everybody else to get out.

Call the fire brigade. Don’t go back inside whatever the

reason.

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Using The Programmer/Clock

What your timer symbols

Through your clock you will be able to set the time

of day and set the minute minder.

mean.

Automatic

symbol

Cook Pot

The programmer buttons (push button timer)

There are three buttons on this type of timer. The table

below shows you what their symbols look like, depending on

the model type, and what they do.

Minute Minder

symbol

Symbol

What is it?

Down / Minus

Used to decrease cook / end time, remove

minutes from the minute minder and adjust

the time of day.

Also for listening to and setting the alarm

tone. There are 3 tones to choose from.

Up / Plus

Used to increase cook / end time, add minutes

to the minute minder and adjust the time of

day.

Function button

Used to select the functions available on this

timer.

Press once for: Minute Minder.

This is a 24 hour clock.

Before you do anything

with your appliance -

you must set the cor-

rect time of day.

Setting the time of day (push button timer)

G Press the Plus and Minus buttons together for a few

seconds, and release.

G The ‘G’ in between the numbers on the LED Display will

begin to flash.

G While the ‘G’ is flashing it is possible to adjust the time

using the Plus and Minus buttons.

Important - Once the time has been set, allow

approximately 30 seconds before using any of

the other timer functions. This ensures that the time

will remain correct.

Wait until the clock has finished flashing before attempt-

ing to use other functions of the clock

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Using The Programmer/Clock

Setting an alarm tone (Push button timer)

G Press and hold the minus button.

G Once the minus button is released, the tone is selected.

G You can change tone by repeatedly pressing the minus

button (3 tones)

Setting the minute minder (push button timer)

G To set the Minute Minder, press the centre button once.

The bell symbol will appear and start flashing.

The flashing will last for approx. 5 seconds so the

time must be set within this time frame.

G Use the Plus and Minus button to set the length of time

required. Once this has been done, the Minute Minder

is set.

G When the desired length of time has counted down the

alarm will sound. To cancel the tone, press any of the

buttons.

G To cancel the Minute Minder at any time, press the Plus

and Minus buttons together.

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Using Your Ceramic Hob

Always make sure that

children are super-

vised when they are

near to the appliance

when it is in use.

About your hob

Your hob may have halogen element (s) as well as the

standard ceramic elements. In terms of care and use the

procedure remains the same as with the other elements.

The hot hob light

The hot hob light will come on when one of the hotplates

is switched on, or when it has begun to warm up. It will

remain on for a short time after the last element has been

switched off to serve as a reminder that the hob top may

still be warm to the touch.

Before use:

Apply a thin coat of

ceramic hob cleaner

to the hob to help

maintain and protect it.

Supplies can be

purchased from our

Customer Parts Centre.

The part number and

contact number are

towards the back of this

guide.

Switching on - rotary control

Select the element you wish to use, place the pan on

and turn the control knob clockwise to the heat you

wish to use.

G The temperature settings on the hob do not indicate

any set temperature and cannot be used to judge one

element against another.

G During cooking, the elements will cycle on and off, this

is to prevent the hob for overheating.

Use flat based pans

which are the correct

size for your burners

and suitable for your

hob type.

G In addition for your safety, there may be a ‘hot hob’

light, this will indicate that the hob has been recently

used and may still be hot to touch.

G To switch off, turn the selected control knob

anti-clockwise to the ‘OFF’ position.

We recommend the

following sizes:

100mm or 4” min.

250mm or 10” max.

Smaller or larger pan

sizes may lead to slower

cooking times.

Energy Saving

G Position pans centrally over the elements.

G Only heat the amount of liquid you need.

G Once liquids have been brought to the boil, reduce the

heat setting to a simmer.

G Consider using a pressure cooker if possible.

G Vegetables in small pieces will cook quicker.

G Use a pan which is a close match to your element size.

G Smaller elements are ideal for simmering and stewing

in smaller pans, while the larger elements are ideal for

frying and boiling.

Try to avoid spillages of

salty substances or

sugary substances onto

your hotplate spillage

well, as this may cause

staining and damage your

hob.

Clean the hob top as

regularly as possible, this

will prevent any build up

of grease which may be a

fire hazard.

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Using Your Ceramic Hob

Notes for Ceramic / Halogen hobs:

G Warning: Do not stare at the halogen hob element

while it is in use - doing so may temporarily impair

your vision.

G Do not use the ceramic glass surface of the hob as a

work surface or chopping board, this will cause damage

to the glass.

G Do not use commercial simmering aids as they cause

excess heat which can damage your hob top and cause

a hazard.

G Plastic utensils may melt onto the hob top if they come

into contact with it while it is warm.

G Please be aware that the surface of this hob is smooth.

If pans are knocked they will move on the hob top.

Make sure pans are not overhanging the edge of the

hob to prevent this wherever possible.

G Use pans which are large enough for the foods inside

to avoid overflowing - this may cause damage to your

hob.

G Pans with dull or dark coloured bases give the quickest

results. All pans used on ceramic/halogen hobs should

have thick, flat, smooth bases to ensure maximum

contact with the element.

G Aluminium pans will give goods results, but please take

care when using them. If they are slid across the hob

top they tend to leave visible marks which can be

difficult to remove.

G Foods in salted water, or with a high sugar or syrup

content may cause damage if they are spilled onto the

hob during cooking.

G Aluminium foil must not be placed onto the hob, it will

reflect any heat back into the element - which can

damage it.

G Pans with highly polished bases may also reflect heat

back into the element causing the hotplate to cycle on

and off rapidly, which slows down cooking.

G Do not leave the element on without it being covered

by a pan as this can cause overheating.

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Using Your Grill

Warning: Accessible

parts may become hot

when the grill is in use.

children should be kept

away.

Before you start grilling. . . .

Before you use the grill, make sure you have placed the

grill shelf in the position you need as once the grill is on

you may injure yourself if you try to move the shelf.

Types of grill

G Do not close the door while the grill is in use.

G Turn the selector control knob to the heat setting you

require.

Fixed rate grill: has a

full ‘on’ setting and ‘off’.

G To switch off, return the control knob to the ‘off’

position.

G The cooling fan will come on during use, and may

continue to run for some time afterwards.

G To adjust your results, you can turn the grid over, or

remove it altogether.

Variable rate grill: has

adjustable heat settings

1 (low) to 8 (high) or 5

(high) - depending on

the model.

Single grill: has one grill

element.

If your grill is a dual grill:

G The dual grill uses all of the top element and is ideal for

grilling large quantities of food.

G The single grill uses part of the element only, and is

better suited to grill smaller amounts of food.

Dual grill: has two grill

elements which can be

used together, or as a

single grill.

For best results:

Pre-heat the grill for

about 3 minutes.

The grill pan

This appliance comes with a grill pan, grill pan handle and

a grid.

The handle of the grill pan is detachable to allow you to

remove it while the pan is in use, this stops it from

getting hot.

Please note: the grill

pan handle is designed

for sliding the grill pan

into and out of the grill

cavity. It is not to be

used for lifting the pan.

To attach the handle:

Place the handle over the narrow edge of the grill pan

and slide to the centre as shown in the diagrams.

Shelf & Grid adjustments

Speed of grilling can be adjusted by changing the shelf

position or the turning the grill pan grid.

G High: For thin foods and toasting.

G Low: For thicker meat pieces.

Aluminium Foil

Never cover the grill pan or grill grid with foil, or allow fat

to build up in the grill pan, as this creates a fire hazard.

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Using Your Main Oven

Important: Never

place food, or dishes on

the base of the main

oven, the element is

here and it will cause

over heating.

The main oven may be controlled by the programmer (see

The Programmer/Clock for details).

The programmer, if fitted, must be set to manual before it

can be used, or programmed.

Switching on the fanned oven

Use the main oven control to turn your oven on, and

select your temperature.

Your appliance may be fitted with a thermostat indica-

tor light. If it is, then this will come on to show that

the oven is heating, and once the temperature is

achieved, it will go out.

To switch off the main oven, simply turn the control

knob back to the ‘G ‘ position.

The cooling fan will come on during use, and may

continue to run for some time afterwards.

Switching on the multifunction oven

Use the function control knob to select the function you

wish to use - see the functions table for details.

Note: You can change function during cooking if you

wish, as long as the oven is in manual mode.

Turn the temperature control knob to the temperature

you wish to use.

Your appliance may be fitted with a thermostat indica-

tor light. If it is, then this will come on to show that

the oven is heating, and once the temperature is

achieved, it will go out.

G To switch off the main oven, simply turn the control

knob back to the ‘G ‘ position.

The cooling fan will come on during use, and may con-

tinue to run for some time afterwards.

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Oven & Grill Functions

The chart below details all of the functions which are available. Your oven may

not have all of the functions shown here.

Main Oven Function

Recommended Uses

Base Heat Only

Used to finish off the bases of food following cooking using the conventional

or fanned modes. The base heat can be used to provide additional

browning for pizzas, pies and quiche. Use this function towards the end of

cooking.

Top Heat Only

The heat is ideal from browning off the tops of food as it is not as fierce as

the grill following conventional or fanned cooking. Provides additional

browning for dishes like Lasagna or Cauliflower cheese. Use this function

towards the end of

cooking.

Conventional Oven

This function is ideal for traditional roasting. The meat is placed in the

middle of the oven, roast potatoes towards the top.

Intensive Bake

Fanned Grill

Suitable for food with a high moisture content, such as quiche, bread and

cheesecake. It also eliminates the need for baking pastry blind.

The fan allows the heat to circulate around the food. Ideal for thinner foods

such as bacon, fish and gammon steaks. Foods do not require turning. Use

with the oven door closed.

Fanned Oven

Defrost

The even temperature in the oven makes this function suitable for batch

baking, or batch cooking foods.

To defrost foods, such as cream cakes/gateaux, use with the oven door

closed. For cooling dishes prior to refrigeration, leave the door open.

Dual Grill

Single Grill

This function cooks food from the top and is ideal for a range of food from

toast to steaks. As the whole grill is working, you can cook larger quantities

of food.

For smaller quantities of food, but is still ideal for

anything from toast to steaks.

Base Heat with Fan

Used to cook open pies (such as mince pies) the base element ensures that

the base is cooked while the fan allows the air to circulate around the filling

- without being too intensive.

Lights only

Use when the oven is switched off and cold to aid cleaning the oven cavity.

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Fanned Oven Guide

G Some adjustment will have to be made to conventional

cooking temperatures.

G The table below shows conventional cooking

temperatures, fanned temperatures and gas marks.

For optimum results using the fanned oven setting,

conventional temperatures need to be converted to the

fanned oven temperatures.

G For example and item which would cook at 180˚C will

now cook at the fanned oven temperature of 160˚C.

G This is a high efficiency oven, you may notice an

emission of steam when the door is opened.

G When cooking chilled or frozen foods, use the

recommended cooking times and temperature on the

packaging. Always make sure the food is piping hot

throughout before serving.

G There are no zones of heat, and no flavour transfer

when using a fanned oven - allowing you to cook a

greater variety of foods together.

G If you are cooking on more than one shelf, you may

need to slightly increase the cooking time.

G Always make sure that there is enough space between

dishes, to allow food to rise, and to air to circulate.

Conventional

temp (˚C)

‘A’ Efficiency oven -

Gas mark

Fanned (˚C)

100

110

100

110

120

130

140

150

160

170

180

190

200

1/4

1/2

130

140

150

160

180 - 190

200

4 - 5

220

230

250

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Cooking Guide

Pre-heating

To get the best results from your oven, we recommend

pre-heating for around 5 to 15 minutes before placing

your dishes in. This is especially important for items

which are chilled, frozen, batter based, yeast based or

whisked sponges.

If you are using a fanned function, you should still pre-

heat but for a shorter time.

The items in the cooking guide below are based on a

pre-heated oven, but can be adjusted to take into account

personal taste.

Oven and bakeware

Always use high quality trays and tins for cooking. Poor

quality tins and trays can warp in the oven producing

uneven results.

Never use dishes which are cracked, damaged or not

oven proof as heating may lead to shattering inside the

oven.

Food Type

Temp.

Time

Shelf

Position

Setting ˙C

Approx.

Conv

Fanned

Intensive

Cakes

Small cakes

190

180

150

160

125

15 - 25

20 - 30

1/2

7 & 13

Victoria sandwich

Semi rich fruit cake

Christmas cake

- 3hrs

1/2

Puddings

Bread & butter

pudding

Fruit crumble

170

200

150

175

45 - 1hr

40 - 1hr

Miscellaneous

Yorkshire pudding:

large

small

Shortcrust pastry

220

200

180

200

180

40 - 45

15 - 20

depends on

filling

top - middle

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Roasting Guide

G Roasting times depend on the weight, shape and texture

of the meat and personal preference. In order to

calculate the roasting time, weigh the meat or poultry,

including the stuffing, and follow the times given

below.

Meat joints (including chicken) should be roasted at

180 - 200˚C Conventional/ 160 - 180˚C Fanned for

20 - 30 mins per 450g/1lb, plus 20 minutes on shelf

position 2.

G Frozen meat must be thoroughly thawed before

cooking. For large joints, it is advisable to thaw

overnight.

G Frozen poultry must be thoroughly thawed before

cooking. The time required depends on the size of the

bird - eg: a large turkey may take up to 48 hours to

thaw.

G When cooking stuffed meat or poultry, calculate the

cooking time from the total weight of the meat plus the

stuffing.

G Cooking joints in foil, covered roasters, lidded

casseroles, or roasting bags will help to reduce meat

shrinkage, give a more moist result and may reduce fat

splashing. However, a slightly longer cooking times will

be required, add 5 - 10 minutes per 450g (1lb) to the

calculated cooking time. When using roasting bags do

not exceed the temperatures recommended by the

manufacturer, and do not allow the roasting bag to

touch the sides or top of the oven.

G Use of a trivet with the roasting tin will reduce fat

splashing during open roasting, and will help to keep the

oven interior clean.

G The use of a roasting tin larger then that supplied is not

advised, as this may impair performance and lead to

extended cooking times.

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Roasting Guide

Roast turkey

G Roasting turkey perfectly involves cooking two different

types of meat - the delicate light breast meat, which

must not be allowed to dry out, and the darker leg meat,

which takes longer to cook.

G The turkey must be roasted long enough for the legs to

cook, so frequent basting is necessary. The breast meat

can be covered once browned.

Turkey should be roasted at 180 - 200˚C

Conventional/ 160 - 180˚C Fanned for 20 - 30 mins

per 450g/1lb, plus 20 minutes.

G The turkey can be open roasted, breast side down, for

half of the cook time, and then turned over for the

remainder of the cooking time.

G If the turkey is stuffed, add 5 minutes per 1lb to the

cooking time.

G If roasting turkey covered with foil, add 5 minutes per

1lb to the cooking time.

G To test if the turkey is cooked, push a fine skewer into

the thickest part of the thigh. If the juices run clear, the

turkey is cooked. If the juices are still pink, the turkey

will need longer cooking. Always make sure that the

turkey is cooked properly before serving.

Turkey Roasting times.

Most Turkeys are measured by the kilogram. Timing should

be calculated in either of these ways:

40 minutes per 1kg plus 10 minutes per 1/4 kg.

20 minutes per 1lb, plus 20 minutes.

The maximum size Turkey for this appliance is: 20lbs

approximately 9kgs.

Please do not attempt to roast a Turkey larger than this, as

the results cannot be guaranteed.

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General Baking Guide

Trouble-shooting - Fruit Cakes

PROBLEM

POSSIBLE CAUSE

Fruit sinking to the bottom

Low oven temperature which may cause the cake to

take longer to set, allowing the fruit to sink. Or, too

much liquid, or raising agent. The fruit may not have

been properly washed and dried.

Cake sinking / dipping in the centre

Surface cracks

Too much raising agent in the mixture. Too hot, or too

cool an oven. Or, not enough liquid or insufficient

creaming.

Too small a tin, or too much mixture in the tin. Too

much raising agent in the mix, plus not enough liquid

or insufficient creaming. The oven may be too hot.

Hard outer crust with a damp patch inside

Burnt outside

Oven too hot, therefore the cake baked too quickly.

Too much sugar, or insufficient liquid.

Oven temperature too high. Oven too small for the

size of cake. Insufficient protection around the tin.

Cake baked on too high a shelf.

Texture with pronounced holes.

Too much raising agent. Flour unevenly mixed.

Texture too close and cake insufficiently risen.

Not enough raising agent. Not enough liquid. Too

cool an oven. Insufficient creaming.

Cake crumbles when cut

Too dry

Not enough liquid. Baked for too long. Not enough

sugar. Too much baking agent.

Over baking. Insufficient egg or liquid. Too much rais-

ing agent.

Trouble-shooting - Sponge Cakes

Domed top

Insufficient creaming of mixture. Cake baked on too

high a shelf position, or at too high a temperature.

Paper liners can cause the outer edge not to rise and

the centre to peak.

Hollowed / sunken top

Too much raising agent. Oven temperature too low, or

incorrect shelf position. Cake removed from oven

before it’s cooked. Use of soft tub margarine.

Very pale, but cooked

Overflowing tin

Oven temperature too low. Baked too low in the oven

Tin too small for the amount of mixture

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Cleaning Your Electric Hob

Always allow your

Ceramic glass hobs (if fitted)

G The ceramic hotplates, and hob top can be cleaned

using a clean, damp cloth or kitchen paper. Please

ensure that the elements are cooled fully to avoid

steam burns.

appliance to cool

down, and switch off

the electricity before

you clean any part of

it.

G You can use a specialist ceramic cleaner to restore the

surface, but use sparingly to avoid coating the hob top

too thickly, too much cream cleaner will lead to

discolouration. Use a dry, clean cloth to polish the

surface.

G For stubborn marks, a little cream cleaner and a

specialist hob scraper can be used.

G Do not use steam cleaners.

G Regular cleaning will prevent any salts or minerals from

accumulating on your hob and discolouring the glass.

Take care when clean-

ing over symbols on

fascia panels, excessive

cleaning can lead to the

symbols fading.

Keep a separate cloth

aside for cleaning your

glass hob - this will pre-

vent greases being

transferred which can

cause discolouration of

the glass surface.

Solid plate hobs (if fitted)

G Prime and Season - this helps maintain the finish of the

elements.

G Use a damp, clean cloth to wipe the solid plate, making

sure that you follow the circular grooves and avoid

damaging the ‘red spot(s)’. Make sure that you allow

the hotplate to dry before use by switching on the

elements at a low heat.

To prime: Switch on each

element in turn for a short

while (with no pan on it) at a

medium - high setting. This

will harden and burn off the

coating.

To season: Heat the element

for 30 seconds at a medium

setting then switch off. Use a

minimum amount of unsalted

vegetable oil on a dry cloth or

paper towel, and apply a thin

coat of oil to the element sur-

face.

G You can restore the hotplates by using a solid plate

cleaner.

Plastic & Painted parts

G Only use a clean cloth wrung out in hot soapy water.

Wipe off the excess and heat

the element for 1 minute.

Vitreous enamel surfaces (enamel hobs only)

G Use a mild cream cleaner on a clean cloth.

Baby oil can be used to

restore stainless steel

finishes - but only use a

few drops. Don’t use

cooking oils as they can

contain salts which will

damage the metal.

Stainless steel & Aluminium surfaces

G Only use a clean cloth wrung out in hot, soapy water.

G Stubborn marks can be removed by using a specialist

cleaner, we also recommend that you clean the whole

area, to maintain a uniform finish.

G Some foods are corrosive, eg: vinegar, fruit juices and

especially salt, these can damage and leave marks on

the surface. Wipe any spillage of these substances as

safely, and as quickly as possible.

Don’t use:

Abrasive powder

cleaners, wire wool,

soap filled wire pads,

detergents, bleaches,

bath stain remover or

chemical oven

G Do not use steam cleaners

cleaners.

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Cleaning your Cavities

Always allow your

appliance to cool

down, and switch off

the electricity before

you clean any part of

it.

Cleaning the oven cavities

G Some foods can cause fat to spit, especially if you have

open roasted, this leaves the inside of the cavity

greasy.

G It is important to clean the oven cavity as a build up of

fat can damage the appliance and may invalidate your

guarantee.

Chrome plated parts.

G Use a moist soap filled pad, or place in a dishwasher.

G Shelf runners can be removed to enable you to clean

then thoroughly. Make sure they are cool to touch and

then grasp the runners and slide out of their hanging

holes.

Pull out to clean

Pristine enamel surfaces

G The enamel can be cleaned by wiping the surfaces

with a clean cloth which has been wrung out in hot,

soapy water.

G If larger splashes of fat do not readily disappear, you

can use a mild cream cleaner to remove them. More

stubborn marks can be removed using a soap filled

pad.

Don’t use:

Caustic or abrasive

cleaners, bleaches,

coarse wire wool or

hard implements,

these will damage

your appliance.

G Rinse well, and allow to dry before use.

Using a trivet while

roasting meat may help

to reduce fat splashes.

Vitreous enamel surfaces

G The enamel can be cleaned by wiping the surfaces

with a clean cloth which has been wrung out in hot,

soapy water.

G Stubborn marks can be cleaned using a moistened

soap filled pad, or a mild cream cleaner.

G Rinse well, and allow to dry before use.

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Cleaning your Appliance

Always allow your

appliance to cool

down, and switch off

the electricity before

you clean any part of

it.

Painted & Plastic parts

G Only use a clean cloth wrung out in hot soapy water.

G Do not use abrasive cleaners, such as “Cif”, wire or nylon

cleaning pads on these parts.

Stainless steel & Aluminium surfaces

G Only use a clean cloth wrung out in hot soapy water, and

dry with a soft cloth.

G Stubborn marks can be removed using a stainless steel

cleaner. Supplies can be purchased from the Customer

Care Centre.

Take extra care when

cleaning over symbols

on fascia panels,

excessive cleaning can

lead to the symbols

fading.

G Sharp objects can mark the surface of stainless steel, but

will become less noticeable with time.

G Wipe any spillage immediately, taking care to avoid burn-

ing your hands.

G Some foods are corrosive eg; vinegar, fruit juices and

especially salt - they can mark or damage the metal if

they are left on the surface.

Baby oil can be used to

restore stainless steel

finishes - but only use a

few drops. Don’t use

cooking oils as they can

contain salts which will

damage the metal.

Enamel surfaces & parts

Clean with warm, soapy water and a clean cloth.

Don’t use:

undiluted bleaches,

products containing

chlorides or abrasive

cleaners on aluminium

or stainless steel, they

can damage the

appliance.

G Dry with a soft clean towel or cloth.

G Do not use steam cleaners.

Glass parts

Only use a clean cloth wrung out in hot soapy water, or

a specialist glass cleaner.

G Rinse away any excess cleaner and dry with a soft cloth.

G Do not use abrasives or polishes as they will scratch and

damage the glass.

G The inner door glass panel can be removed for cleaning

but it must be replaced the right way up. If there is any

writing on the glass, you must be able to read it clearly

when the cavity doors are open.

G Always make sure that the glass is pushed fully into the

Stop position.

G To remove the glass panel, open the door wide, hold the