GE Washer GCXRP090 User Manual

Safety Information . . . . . . . . 2, 3  
Owner’s Manual  
Operating Instructions  
GCXRP090  
GJSR3140  
GJSR4170  
GJSRP080  
GJXRP080  
GKSR2120  
GNSR2140  
GUSR2150  
GWSE5190  
Control Panels and Settings . . .4–8  
Features . . . . . . . . . . . . . . . . 9, 10  
Loading and Using  
the Washer . . . . . . . . . . . . . .11–14  
Stain Guide . . . . . . . . . . . . .13, 14  
Troubleshooting Tips  
Before You Call  
For Service . . . . . . . . . . . . . 15–18  
Consumer Support  
Consumer Support . . . . . . . . . .20  
Warranty . . . . . . . . . . . . . . . . . . 19  
Write the model and serial  
numbers here:  
Model # ______________  
Serial # ______________  
You can find them in the  
upper right corner on the  
back of your washer.  
175D1807P480 49-90211 07-04 JR  
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WHEN USING THE WASHER  
Never reach into washer while it is moving.  
Wait until the machine has completely stopped  
before opening the lid.  
The laundry process can reduce the flame  
retardancy of fabrics. To avoid such a result,  
carefully follow the garment manufacturer’s  
wash and care instructions.  
Use this  
Do not mix chlorine bleach with ammonia  
or acids such as vinegar and/or rust remover.  
Mixing different chemicals can produce a  
toxic gas which may cause death.  
appliance  
only for its  
intended  
To minimize the possibility of electric shock,  
unplug this appliance from the power supply  
or disconnect the washer at the building’s  
distribution panel by removing the fuse or  
switching off the circuit breaker before  
attempting any maintenance or cleaning.  
NOTE: Turning the Cycle Selector Knob to an off position,  
or pressing PAUSE does NOT disconnect the appliance  
from the power supply.  
purpose as  
described in  
this Owner’s  
Manual.  
Do not wash or dry articles that have been  
cleaned in, washed in, soaked in or spotted with  
combustible or explosive substances (such as  
wax, oil, paint, gasoline, degreasers, dry-cleaning  
solvents, kerosene, etc.). These substances give  
off vapors that may ignite or explode. Do not add  
these substances to the wash water. Do not use or  
place these substances around your washer or  
dryer during operation.  
Never attempt to operate this appliance if it is  
damaged, malfunctioning, partially disassembled,  
or has missing or broken parts, including a  
damaged cord or plug.  
WHEN NOT IN USE  
Turn off water faucets to relieve pressure on  
hoses and valves and to minimize leakage if  
a break or rupture should occur. Check the  
condition of the fill hoses; they should be  
replaced every 5 years.  
Do not attempt to repair or replace any part of  
this appliance unless specifically recommended  
in this Owner’s Manual, or in published user-  
repair instructions that you understand and  
have the skills to carry out.  
Before discarding a washer, or removing it  
from service, remove the washer lid to prevent  
children from hiding inside.  
Do not tamper with controls.  
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.  
SAVE THESE INSTRUCTIONS  
3
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Find your washer control panel—for models GCXRP090, GJSR3140,  
GJSR4170, GJSRP080, GJXRP080, GKSR2120, GNSR2140 and GUSR2150.  
You can locate your model number behind the top edge of the control panel.  
• Select load size and  
other wash options  
• Add clothes  
• Add detergent  
• Select wash cycle  
• Close lid  
• Pull knob  
• Add diluted fabric  
softener (on models  
with a fabric  
softener dispenser)  
Quick Start Guide  
Models GJSRP080 and GJXRP080  
Model GCXRP090  
Model GKSR2120  
4
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Model GNSR2140  
Model GUSR2150  
Model GJSR3140  
Model GJSR4170  
5
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About the control settings.  
Load Size  
Loosely load clothes no higher than the top row of holes in the washer basket. The water  
level should just cover the clothes. Adjust the load size accordingly.  
Temperature  
Select the water temperature for the wash and rinse cycles. Always follow fabric  
manufacturer’s care label or instructions when laundering.  
Wash Cycle  
The wash cycle controls the length of the washing process. The chart below will help you  
match the wash cycle setting with your clothing.  
COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.  
CASUALS For wrinkle-free and permanent press items, and knits. Provides agitate/pause cycles to  
clean your items.  
EASY CARE For wrinkle-free and permanent press items, and knits.  
PERMA PRESS  
DELICATE For lingerie and special-care fabrics with light to normal soil. Provides periods of agitation  
and soak during wash and rinse.  
SUPER For heavily soiled and heavy-duty fabrics. This cycle provides a longer agitation.  
PREWASH For heavily soiled clothes or for clothes with a care label that recommends prewashing  
before wearing.  
15 MIN/30 MIN For heavily soiled clothes. Begins with a brief agitation, soaks for a specified period of  
AUTO SOAK time, then moves through the rest of the cycle automatically.  
2ND RINSE Provides a second deep cold rinse.  
OPTION  
POWER WASH For heavily soiled and heavy-duty fabrics. This cycle provides a longer agitation.  
6
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About the control panel—for model GWSE5190.  
• Select load size and  
other wash options  
• Add clothes  
• Add detergent  
• Select wash cycle  
• Close lid  
• Push START button  
• Add diluted fabric  
softener (on models  
with a fabric  
Quick Start Guide  
softener dispenser)  
NOTE: When making a selection with any knob, simply point the knob anywhere within the shaded range for that setting.  
Model GWSE5190  
About the control settings.  
Color Logic  
Select the correct TEMPERATURE setting. Match the particular color below the words with the same color  
on the Cycle Selector knob.  
Example: Washing a load of medium soiled cotton towels and sheets.  
Choose the LOAD SIZE.  
1
Choose the TEMPERATURE setting—for this load it would be the HOT-COLD (which is a particular color).  
2
Turn the Cycle Selector knob to the area that has the same color as the TEMPERATURE setting you have  
chosen—for this load it would be the COTTONS area. Turn the knob to the MEDIUM setting.  
3
Load Size  
Loosely load clothes no higher than the top row of holes in the washer basket. The water level should just  
cover the clothes. Adjust the load size accordingly.  
Temperature  
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s care label  
or instructions when laundering.  
7
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About the control settings.  
Wash Cycle  
The wash cycle controls the length of the washing process. The knob can be turned in either  
direction. Turning the Cycle Selector knob after starting a cycle will stop the washer and reset  
the cycle to the new selection. Press START to begin the new cycle selection.  
REMEMBER: When choosing  
the cycle, the Cycle Selector  
knob can be pointed anywhere  
within the shaded range for  
the cycle setting.  
The Cycle Indicator Lights show what stage the washer is in. The wash time is the length of the  
wash agitation. The 6 MIN light will remain lit during drain and spin. When the Selector knob is  
set to a new cycle, the Indicator Lights will flash momentarily, showing what stages the cycle will  
go through. On models without an AUTO SOAK option, the SOAK light will not light up.  
The chart below will help you match the wash cycle setting with your clothing.  
(some cycles not available on all models)  
COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.  
NORMAL/FAST  
EASY CARE For wrinkle-free and permanent press items, and knits.  
GENTLE/FAST  
CASUALS For wrinkle-free and permanent press items, and knits. The HEAVY cycle has 3 agitate/pause  
PULSED/SLOW cycles to clean your heavily soiled items. The MEDIUM cycle has 2 agitate/pause cycles.  
Stain Assist For adding a short agitation and a soaking period to the beginning of the CASUALS cycle.  
DELICATES For lingerie and special-care fabrics with light to normal soil.  
GENTLE/SLOW  
PREWASH For removing surface dirt from heavily soiled clothes. Make sure to follow with a regular  
NORMAL/SLOW wash cycle.  
Stain Wash For heavily soiled or stained items. A heavy duty wash cycle with extra agitation and  
soak periods.  
QUICK RINSE For quickly rinsing chlorine, perspiration, stains, etc., out of clothes.  
15 MIN/30 MIN For very soiled clothes. Begins with a brief agitation, soaks for a specified period of time,  
AUTO SOAK then moves through the rest of the cycle automatically.  
START  
Press START to begin the cycle. Pressing START again or raising the lid will PAUSE the cycle  
and the Cycle indicator light will blink.  
8
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About washer features.  
Autosoak Option (on some models)  
This option begins with a brief agitation, soaks for a specified period of time, then moves  
through the rest of the cycle automatically. On some models, this option is located on the  
Cycle Selector knob.  
2nd Rinse Option (on some models)  
When you use extra detergent or bleach to clean heavily soiled clothes, you may want to  
use the 2nd Rinse option. It provides a second deep cold rinse.  
(Appearance and features may vary)  
Extended Spin Option (on some models)  
Use this option to extract more water from your clothes. Clothes will be drier when this  
option is selected, and will dry more quickly in your dryer.  
PerfecTemp (on some models)  
PerfecTemp senses the incoming water temperature and adjusts the fill water to obtain a more  
precise temperature range for all three wash temperatures. You may select cold, warm or hot.  
For example, in a Cold Wash selection, some warm water may be added to reach a  
temperature needed to better dissolve detergents. Often, detergents are not completely  
dissolved in very cold water, especially in cooler climates.  
PerfecTemp  
NOTE: PerfecTemp will not adjust the fill on WARM WASH unless the washer lid is closed.  
Be sure to start the washer after the lid is closed.  
Spot Spray (on some models)  
Provides a short spray of water to allow you to dampen clothing when you pretreat stains.  
Open the washer lid.  
1
SPOT SPRAY  
Press the SPOT SPRAY button. (You will see a short stream of water.)  
2
Dampen your soiled garment with the SPOT SPRAY option and rub your favorite  
pretreatment product into soiled area.  
3
NOTE: The SPOT SPRAY option will not work if:  
the washer lid is down.  
the washer basket is filling.  
the water has already reached the level you selected.  
9
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About washer features.  
NOTE: Not all features are available on all washer models.  
2nd Rinse Option (on some models)  
When you use extra detergent or bleach to clean heavily soiled clothes, you may want to  
use the 2nd Rinse option. It provides a second deep cold rinse.  
Appearance and features may vary.  
Liquid Bleach Dispenser (on some models)  
The dispenser dilutes liquid chlorine bleach before it reaches your wash load.  
Check clothing care labels for special instructions.  
1
Measure liquid bleach carefully, following instructions on the bottle.  
2
Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.  
Do not pour powdered bleach into bleach dispenser.  
Before starting the washer, pour measured amount of bleach directly into bleach  
dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered  
bleach, add it into the wash basket with your detergent.  
3
Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing can  
produce a toxic gas which may cause death.  
The Agitator Cap or Fabric Softener Dispenser (on some models)  
The agitator cap fits into the top of the  
agitator. If it accidentally comes off, simply  
put it back on.  
Never pour fabric softener directly on clothes.  
It may stain them.  
Add water to dispenser until it reaches  
3
The fabric softener dispenser automatically  
releases liquid fabric softener at the proper  
time during the cycle.  
the maximum fill line.  
Do not stop the washer during the first spin.  
This will cause the dispenser to empty  
too soon.  
To use, follow these steps:  
Make sure dispenser is securely  
attached to agitator.  
1
Do not pour anything into the agitator if  
the agitator cap or dispenser is removed.  
Use only liquid fabric softener.  
Pour into dispenser, using amount  
recommended on package.  
2
Cleaning the Fabric Softener Dispenser (on some models)  
Remove the dispenser from the top of the agitator.  
1
Separate the dispenser cup from the cover by grasping the top and pushing down on  
the inside of the cup with your fingers. Dispenser cup will pop free from the cover.  
2
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the  
following solution:  
3
1 US gallon (3.8 liters) warm water  
1/4 cup (60 ml) heavy duty liquid detergent  
1 cup (240 ml) bleach  
Separate for cleaning.  
If necessary, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff  
brush; you may roughen the surface of the dispenser.  
4
Rinse and reassemble dispenser. Place dispenser back on the agitator.  
5
10  
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Loading and using the washer.  
Always follow fabric manufacturer’s care label when laundering.  
Sorting Wash Loads  
Sort by color (whites, lights, colors), soil level,  
fabric type (sturdy cottons, easy care, delicates),  
and whether the fabric produces lint (terry cloth,  
chenille) or collects lint (velveteen, corduroy).  
Proper Use of Detergent  
Add detergent as the wash basket fills with water,  
before you load clothes. Using too much detergent  
can be a common cause of laundry problems.  
Today’s detergents are formulated to be effective  
without highly visible sudsing. Be sure to carefully  
read and follow manufacturer’s recommendations  
for how much detergent to use in your wash.  
You can use less detergent if you have soft water,  
a smaller load or a lightly soiled load.  
Loading the Washer  
Load dry items loosely, no higher than the top row  
of holes in the washer basket. When loading wet  
items, make sure you set the load/water level high  
enough to allow the items to move freely. Water  
level should just cover the clothes. To add items  
after washer has started, push in Cycle Dial and  
submerge additional items next to the agitator.  
Close the lid and pull Cycle Dial out to restart.  
Do not wrap long items like sheets and pants around  
the agitator.  
Do not wash fabrics containing flammable materials  
(waxes, cleaning fluids, etc.).  
Water will fill and pump out of the washer and the  
timer will advance with the lid up, but as a safety  
precaution, the washer will not agitate or spin.  
11  
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Loading and using the washer.  
Always follow fabric manufacturers care label when laundering.  
Care and Cleaning of the Washer  
Wash Basket: Leave the lid open after washing to  
Moving and Storage: Ask the service technician to  
allow moisture to evaporate. If you want to clean the remove water from drain pump and hoses. Do not  
basket, use a clean soft cloth dampened with liquid  
detergent, then rinse. (Do not use harsh or gritty  
cleaners.)  
store the washer where it will be exposed to the  
weather. For information on how to keep the tub  
stationary when moving the washer, write to:  
Manager, Consumer Relations, Camco Inc.,  
1 Factory Lane, Suite 310, Moncton, N.B. E1C 9M3.  
Fill Hoses: Hoses connecting washer to faucet  
should be replaced every 5 years.  
Long Vacations: Be sure water supply is shut off at  
faucets. Drain all water from hoses if weather will  
be below freezing.  
Exterior: Immediately wipe off any spills. Wipe  
with damp cloth. Try not to hit surface with  
sharp objects.  
Fabric Care Labels  
Below are fabric care label “symbols” that affect the clothing you will be laundering.  
WASH LABELS  
Machine  
wash  
cycle  
Normal  
Permanent Press/  
wrinkle resistant  
Do not wash  
Do not wring  
Gentle/  
delicate  
Hand wash  
Water  
temperature  
Hot  
(50°C/120°F)  
Warm  
(40°C/105°F)  
Cold/cool  
(30°C/85°F)  
DRY LABELS  
Tumble  
dry  
Do not dry  
(used with  
do not wash)  
Dry  
Normal  
Permanent Press/  
wrinkle resistant  
Gentle/  
delicate  
Do not tumble dry  
Heat  
setting  
High  
Medium  
Low  
No heat/air  
Special  
instructions  
Dry flat  
Line dry/  
hang to dry  
In the shade  
Drip dry  
BLEACH LABELS  
Bleach  
symbols  
Any bleach  
(when needed)  
Do not bleach  
Only non-chlorine bleach  
(when needed)  
12  
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Removing Specific Stains  
Bleach Solution: To remove stains on white or bleachable  
fabrics, try soaking the stained area in a container for five  
minutes in the following solution and then launder in  
the washer:  
1 US gallon (3.8 liters) cool water  
1/4 cup (60 ml) chlorine bleach  
Foods on synthetic clothes may  
cause stains which are virtually  
invisible when you put the  
clothes in the washer. If these  
stains are not completely  
removed in the wash, they may  
pick up dirt from other clothes  
in the washer and appear after  
the clothes are dried.  
The invisible stain  
When They Become Visible:  
Rub the stain with undiluted liquid detergent.  
Let stand 30 minutes.  
Rewash using the hottest water that is safe for the fabric.  
Preventing These Stains:  
Increase the amount of detergent used.  
Increase water temperature.  
Wash synthetics often.  
STAIN  
White and Bleachable Fabrics  
Other Washable Fabrics  
Adhesives  
(chewing gum, etc.)  
Rub with ice or immerse in  
very cold water. Use dull tool  
to carefully scrape off as much  
adhesive or gum as possible.  
Rub the stain with undiluted  
liquid detergent. Rinse well,  
then wash as usual.  
Same as white and bleachable fabrics.  
Antiperspirants,  
deodorants  
Apply undiluted liquid detergent. Same as white and bleachable fabrics except use  
Rinse. If stain remains, use the  
Bleach Solution; launder.  
non-chlorine bleach.  
Blood  
Soak in cold water, then launder Sponge or soak in cool water, then launder.  
in warm water. If stain remains,  
use the Bleach Solution; launder.  
Chocolate, cream,  
ice cream and milk  
Soak in cold water. Use the  
Bleach Solution; launder.  
Same as white and bleachable fabrics except use  
non-chlorine bleach.  
Coffee and tea  
Without cream: Use the Bleach  
Solution; launder.  
Sponge with warm water. If stain remains, apply warm  
glycerine (available at drug stores), let stand 30 minutes  
and rinse well. Wash as usual.  
With cream: Soak in cold water,  
then use the Bleach Solution;  
launder.  
Cosmetics, crayon  
Use the Bleach Solution;  
launder.  
Rub the stain with undiluted liquid detergent.  
Rinse well, then wash as usual.  
13  
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Loading and using the washer.  
Always follow fabric manufacturers care label when laundering.  
STAIN (cont.)  
White and Bleachable Fabrics  
Other Washable Fabrics  
Grass, mildew, scorch  
Apply undiluted liquid detergent; Sponge with warm water. Apply undiluted liquid  
launder. (Treat mildew spots  
while they are fresh, before mold  
has a chance to weaken fabric.)  
If either type stain remains,  
use the Bleach Solution; launder.  
(Severe scorch stains can seldom  
be removed.)  
detergent; launder. Bleach with non-chlorine bleach;  
launder. Old mildew cannot be removed. Scorch can  
seldom be removed.  
Ink, ballpoint  
Fresh stains: Place stain face  
down on an absorbent towel  
and use a spray cleaner.  
Same as white and bleachable fabrics except launder  
using non-chlorine bleach.  
Rinse well, then wash as usual.  
Old stains: Use the Bleach  
Solution; launder.  
Juices, wine,  
food coloring  
Soak stain in cool water.  
If stain remains, use the  
Bleach Solution; launder.  
Sponge with warm water. Bleach remaining stain with  
non-chlorine bleach.  
Perspiration  
Apply undiluted liquid detergent Launder in warm water. Rinse well. Bleach with  
and launder in warm water.  
If color has changed, you may  
be able to restore it by treating  
with ammonia or vinegar.  
non-chlorine bleach.  
WARNING:  
Do not mix chlorine bleach with  
ammonia or acids such as vinegar  
and/or rust remover. Mixing can  
produce a toxic gas which may  
cause death.  
14  
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Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the charts on the following  
pages first and you may not need to call for service.  
WATER  
Possible Causes  
What To Do  
Too many suds  
Type of detergent  
Switch to a lower sudsing detergent brand and follow  
instructions on package.  
Soft water  
Try less detergent.  
Too much detergent.  
Measure your detergent carefully. Use less soap if you  
have soft water, a smaller load or a lightly soiled load.  
Water leaks  
Fill hoses or drain hose is  
improperly connected  
Make sure hose connections are tight at faucets and  
rubber washers are installed. Make sure end of drain  
hose is correctly inserted in and secured to drain facility.  
The drain hose should be inserted into the washer and  
the collar or clip should be screwed in. Remove any  
kinks in the drain hose and make sure that it is not  
pushed too close to the wall.  
Household drain may  
be clogged  
Check household plumbing. You may need to call a  
plumber.  
Constant water pressure  
to the fill hoses at the  
water source  
Tighten hoses at the faucets and turn the water off after  
each use.  
Check condition of the fill hoses; they should be  
replaced every 5 years.  
Using too much detergent  
in washer  
Use less detergent. Use less soap if you have soft water,  
a smaller load or a lightly soiled load.  
Fill hoses, washers and screens  
The washer and screens that come with the inlet hoses  
must be installed properly. Over time, these should be  
replaced.  
Overloading the washer  
Loosely load clothes no higher than the top row of holes  
in the washer basket. The water level should just cover  
the clothes.  
Water temperature  
seems incorrect  
Cooler water temperatures  
provide improved energy  
efficiency  
New laundry detergents have been formulated to work  
with cooler water temperatures without affecting wash  
performance.  
Control is not set properly  
Check water temperature control (on some models) or  
Cycle knob and adjust.  
Water supply is turned off  
or improperly connected  
Turn both hot and cold faucets fully on and make sure  
hoses are connected to correct faucets.  
Water valve screens are  
stopped up  
Turn off the water source and disconnect the water fill  
hoses from the upper back of the washer. Use a brush or  
toothpick to clean the screens in the machine. Reconnect  
the hoses and turn the water back on.  
House water heater is  
not set properly  
Make sure house water heater is delivering water  
at 120°F–140°F (48°C–60°C).  
Water won’t drain  
Drain hose is kinked or  
improperly connected  
Straighten drain hose and make sure washer is not  
sitting on it.  
Top of drain outlet should be less than 8 ft. (2.5 m)  
above floor.  
15  
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Before you call for service…  
WATER (cont.)  
Possible Causes  
What To Do  
Water fills and drains  
at the same time  
Siphoning  
If your standpipe or drain for the washer is less than 3 feet  
off the floor, the water will drain from the tub while it is  
filling. Lifting the drain hose at least 3 feet off the floor  
will allow the water to remain in the tub until the pump  
drains it out. The anti-siphon clip will lift the drain hose  
high enough to do this. The anti-siphon clip is included  
with the installation parts package for your washer.  
Another way siphoning can occur is if the standpipe is  
stuffed with rags or other items that prevent air from  
escaping with the water. Air flow is needed to break  
the suction.  
Check to make sure only the straight part of the drain  
hose is inserted into the standpipe; no ribs of the drain  
hose should be in the standpipe or drain pipe.  
OPERATION  
Possible Causes  
What To Do  
Washer pauses during  
wash cycle  
The washer normally pauses  
between washing steps  
Washer pauses during  
spin cycle  
This is normal  
The washer may pause during the spin cycle to remove  
soapy water more efficiently.  
Washer won’t operate  
Washer is unplugged  
Make sure cord is plugged securely into a working outlet.  
Turn both hot and cold faucets fully on.  
Water supply is turned off  
Controls are not set  
properly  
Check controls and make sure Cycle knob is pulled out  
to ON position.  
Lid is open—safety feature  
prevents agitation and spinning  
when lid is up  
Close lid and reset cycle, to the beginning if necessary.  
Circuit breaker/fuse is  
tripped/blown  
Check house circuit breakers/fuses. Replace fuses or  
reset breaker. Washer should have separate outlet.  
PERFORMANCE  
Colored spots  
Possible Causes  
What To Do  
Incorrect use of fabric  
softener  
Check fabric softener package for instructions and  
follow directions for using dispenser.  
Pretreat stain and rewash.  
Dye transfer  
Sort whites or lightly colored items from dark colors.  
Grayed or yellowed  
clothes  
Not enough detergent  
Use more detergent (especially with larger loads).  
Be sure to follow detergent manufacturer’s directions.  
Hard water  
Use a water conditioner like Calgon brand or install  
a water softener.  
Water is not hot enough  
Make sure water heater is delivering water at  
120°F–140°F (48°C–60°C).  
Washer is overloaded  
Select load size to match clothes load.  
Detergent is not dissolving  
Add detergent as wash basket fills with water before  
you load clothes.  
Dye transfer  
Sort clothes by color. If fabric label states wash separately,  
unstable dyes may be indicated.  
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PERFORMANCE (cont.)  
Possible Causes  
What To Do  
Lint or residue on  
clothes  
Clothes are air or line dried  
If you do not dry your clothes with a clothes dryer,  
your clothes may retain more lint.  
Incorrect sorting  
Separate lint producers from lint collectors.  
Washing too long  
Wash small loads for a shorter time than larger loads.  
Detergent not dissolving  
Add detergent as wash basket fills with water, before you  
load clothes.  
Try a liquid detergent.  
Use warmer water temperature.  
Overloading  
Load clothes no higher than the top row of holes in the  
washer basket.  
Make sure load size selected matches clothes load size.  
Incorrect use of fabric softener  
Check fabric softener package for instructions and  
follow directions for using dispenser.  
Pilling  
Result of normal wear on  
poly-cotton blends and  
fuzzy fabrics  
While this is not caused by the washer, you can slow the  
pilling process by washing garments inside out.  
Snags, holes, tears, rips  
or excessive wear  
Pins, snaps, hooks, sharp  
buttons, belt buckles,  
zippers, and sharp objects  
left in pockets  
Fasten snaps, hooks, buttons, and zippers.  
Remove loose items like pins, objects in pockets  
and sharp buttons.  
Turn knits (which snag easily) inside out.  
Undiluted chlorine bleach  
Check bleach package instructions for proper amount.  
Never add undiluted bleach to wash or allow clothes  
to come in contact with undiluted bleach.  
Chemicals like hair bleach  
or dye, permanent wave  
solution  
Rinse items that may have chemicals on them before  
washing.  
Wrinkling  
Improper sorting  
Avoid mixing heavy items (like work clothes) with  
light items (like blouses).  
Try a fabric softener.  
Overloading or incorrect  
water level  
Load your washer so clothes have enough room  
to move freely with water covering all of the clothes.  
Incorrect wash and  
dry cycles  
Match Cycle selection to the type of fabric you are  
washing (especially for easy care loads).  
Repeated washing in  
water that is too hot  
Wash in warm or cold water.  
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Before you call for service…  
NOISE  
Possible Causes  
What To Do  
Washer is noisy  
Washer is uneven  
To level the front of the washer, adjust the front leveling  
legs by rotating the individual leg in the proper direction  
for up or down. To level back of washer, lift back of  
machine 4(11 cm) and set down.  
Washer load is unbalanced  
Push the Cycle knob in to stop the washer, open the lid  
and redistribute the load evenly. Close the lid and restart.  
Shipping rod is still assembled  
in unit  
To remove shipping rod from washer, pull yellow tag and  
attached rod from the bottom right hand side of washer.  
Washer is sitting too close to wall,  
causing knocking during cycle  
Pull washer away from the wall; about 4(11 cm)  
is needed.  
Whistle or knock during fill  
Clanking or clunking  
Normal sounds during fill include the water filling  
in through the house plumbing. As the water pressure  
goes up and down, a knock or hammer can develop.  
Make sure the water faucets are fully turned on.  
Many washers have features such as pulse agitation and  
pauses during rinse and spin for reduced clothes wear  
and to reduce likelihood of soap residue. These short  
pauses of less than 1 minute are normal and will reduce  
clothing wear and increase water extraction. Sounds such  
as a metallic knock, double knock or metallic clunk occur  
when the washer transitions from a stop or paused state  
to running or spinning. They occur several times per cycle  
after speed changes or pauses.  
OTHER  
Possible Causes  
What To Do  
Labels on the exterior  
of the washer will not  
peel off cleanly  
Occasionally the adhesive  
used on the labels does  
not release cleanly  
Use a hair dryer set at the lowest heat setting, directing  
the air at the label for a short amount of time. This will  
release the adhesive easily, without damaging the surface  
of the washer.  
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Washer Warranty.  
All warranty service provided by our Factory Service Centers or an authorized technician.  
For service, call 1.800.361.3400.  
In-home service will be provided in areas deemed reasonable by Camco.  
For The Period Of: We Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the washer which fails due to a defect in materials or workmanship. During this  
full one-year warranty, we will also provide, free of charge, all labor and in-home service to replace  
the defective part.  
Five Years  
From the date of the  
original purchase  
The washer lid and cover, if they should rust under normal operating conditions. During this  
additional four-year limited warranty, you will be responsible for any labor or in-home service costs.  
Ten Years  
From the date of the  
original purchase  
The transmission, washer basket and washer tub, if any of these parts should fail due to a defect in  
materials or workmanship. During this additional nine-year limited warranty, you will be responsible  
for any labor or in-home service costs.  
What Is Not Covered:  
Service trips to your home to teach you how to use  
Improper installation.  
the product.  
If you have an installation problem, contact your  
dealer or installer. You are responsible for providing  
adequate electrical, exhausting and other connecting  
facilities.  
Read your Owner’s Manual. If you then have any questions  
about operating the product, please contact your dealer  
or our Consumer Affairs office at the address below.  
Manager, Consumer Relations  
Camco Inc.  
Replacement of house fuses or resetting of circuit  
breakers.  
1 Factory Lane, Suite 310  
Moncton, N.B.  
E1C 9M3  
Failure of the product if it is misused, or used for  
other than the intended purpose or used  
commercially.  
Damage to product caused by accident, fire, floods  
or acts of God.  
Damage to finish not reported within 48 hours  
following the delivery of the appliance.  
WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES.  
Warrantor: CAMCO INC.  
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Consumer Support.  
GE Appliances Website  
Have a question or need assistance with your appliance? Visit our Website, www.geappliances.ca, 24 hours a day,  
any day of the year!  
Schedule Service  
1.800.361.3400  
GE repair service is close to you.  
To arrange service for your GE appliance, all you have to do is call.  
In-home service will be provided in areas deemed reasonable by Camco.  
Real Life Design Studio  
Upon request, GE can provide a brochure on designing a kitchen for persons with limited mobility.  
Contact: Manager, Consumer Relations, Camco, Inc.  
Suite 310, 1 Factory Lane  
Moncton, N.B. E1C 9M3  
Extended Warranties  
Purchase a GE service contract before your warranty expires and benefit from a substantial rebate. That way  
GE service will always be there after your warranty expires.  
Visit our Website or call 1.800.461.3636.  
Parts and Accessories  
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes  
(VISA, MasterCard and Discover cards are accepted).  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be  
referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.  
You will find the nearest Camco Service Center number in the yellow pages of your phone book. Or, call us at  
1.888.261.3055.  
Contact Us  
If you are not satisfied with the service you have received:  
First of all, communicate with the people who repaired your appliance.  
Then, if you are still not satisfied, send all information including telephone number to:  
Director, Consumer Relations, Camco, Inc.  
Suite 310, 1 Factory Lane  
Moncton, N.B. E1C 9M3  
Register Your Appliance  
Register your new appliance on-line—at your convenience! Timely product registration will allow for  
enhanced communication and prompt service under the terms of your warranty, should the need arise.  
You may also mail in the pre-printed registration card included in the packing material.  
Printed in the United States  
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