GE Monogram Refrigerator ZIDI240 User Manual

Owners  
Manual  
Double-Drawer  
Built-In Refrigerator  
ZIDI240  
ZIDS240  
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Consumer Information  
Double-Drawer Refrigerator  
The warranty does not cover damage  
caused after delivery.  
Immediately contact the dealer (or  
builder) that sold you the double-drawer  
refrigerator.  
If you received  
a damaged  
appliance  
Before you request service, check the  
It lists causes of minor operating problems  
Save time  
& money  
Problem Solver in the back of this manual. that you can correct yourself.  
Before using, be sure all packing materials new appliances is an application of  
Remove  
packaging  
and tape have been removed.  
household liquid detergent. Apply with  
a soft cloth and allow to soak. Wipe dry  
and then apply an appliance polish to  
thoroughly clean and protect the surface.  
To assure no damage is done to the finish  
of the product, the safest way to remove  
the adhesive left from packaging tape on  
To obtain service, see the Consumer  
For customers in Canada:  
If you need  
service  
Services page in the back of this manual.  
FIRST, contact the people who serviced  
We are proud of our service and want you your appliance. Explain why you are not  
to be pleased. If for some reason you are  
not happy with the service you receive,  
here are steps to follow for further help.  
pleased. In most cases, this will solve the  
problem.  
NEXT, if you are still not pleased, write  
all the details—including your phone  
number to:  
For customers in the USA:  
FIRST, contact the people who serviced  
your appliance. Explain why you are not  
pleased. In most cases, this will solve the  
problem.  
Manager, Consumer Relations  
Camco Inc.  
1 Factory Lane, Suite 310  
Moncton, N.B. E1C 9M3  
NEXT, if you are still not pleased, write  
all the details—including your phone  
number—to:  
Manager, Customer Relations  
GE Appliances  
Appliance Park  
Louisville, KY 40225  
• Promptly inspect your new Monogram  
double-drawer refrigerator. If it has been  
damaged, contact the Installer or Dealer  
immediately.  
Test the drawer. Carefully open and close  
the drawer. The drawer should not rub  
or catch on adjacent cabinetry. Notify  
the installer if the drawer makes contact  
with cabinetry.  
After  
installation  
is completed  
• This double-drawer refrigerator must  
be properly leveled to ensure correct  
drawer alignment and drawer closure.  
Contact the Installer if the unit is not  
level.  
Please Contact the Installer or Dealer if  
you experience any of these problems.  
Your custom panel (ZIDI240 model only)  
double-drawer refrigerator is shipped with  
two toekicks, a stainless steel and a black  
toekick. For shipping purposes, one of  
the toekicks will be secured to the back or  
on the inside of the unit, and the second  
will be installed on the unit. Keep the  
unused toekick and other unused or  
• The unit should be centered in the  
opening. The front face of the drawer  
will be flush with adjacent cabinetry.  
Contact the installer if clearance is not  
correct.  
removed parts for possible future use.  
3
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IMPORTANT SAFETY INSTRUCTIONS  
READ AND SAVE THESE INSTRUCTIONS  
Do not store or use gasoline or other  
flammable vapors and liquids in the  
vicinity of this or any other appliance.  
wWARNING:  
When using  
this appliance, always exercise basic safety  
precautions, including the following:  
Keep fingers out of the “pinch point”  
areas: clearances between the drawer  
and between the drawer and cabinet are  
necessarily small. Be careful closing the  
drawer when children are in the area.  
Double-drawer refrigerators are  
designed to be built-in only. They cannot  
be used free-standing.  
Use this appliance only for its intended  
purpose as described in this Owner’s  
Manual.  
Unplug your double-drawer refrigerator  
before cleaning or making repairs.  
This double-drawer refrigerator must be  
properly installed in accordance with the  
Installation Instructions before it is used.  
NOTE: We strongly recommend that any  
servicing be performed by a qualified  
individual.  
Do not allow children to climb, stand  
or hang on the shelves in the double-  
drawer refrigerator. They could damage  
the double-drawer refrigerator and  
seriously injure themselves.  
wDANGER: RISK OF CHILD ENTRAPMENT  
Child entrapment and suffocation  
Before You Throw Away Your Old  
are not problems of the past. Junked or  
abandoned refrigeration products are  
still dangerous…even if they will sit for  
“just a few days.” If you are getting rid of  
your old appliance, please follow these  
instructions to help prevent accidents.  
Refrigeration Product:  
• Take off the doors.  
• Leave the shelves in place so that  
children may not easily climb inside.  
REFRIGERANTS  
All refrigeration products contain  
If you are getting rid of an old refrigeration  
refrigerants, which under federal law must product, check with the company handling  
be removed prior to product disposal.  
the disposal about what to do.  
4
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IMPORTANTES INSTRUCTIONS DE SÉCURITÉ  
LIRE ET CONSERVER CES INSTRUCTIONS  
• N’entreposez et n’utilisez pas d’essence  
wAVERTISSEMENT :  
ou autres vapeurs et liquides  
Lorsque vous utilisez l’appareil, observez  
inflammables à proximité de cet appareil  
toujours certaines précautions de base,  
ou de tout autre appareil électroménager.  
notamment :  
• Éloignez les doigts des parties du  
Les réfrigérateurs à deux tiroirs sont  
réfrigérateur où l’on peut facilement  
conçus pour être encastrés uniquement.  
se pincer : les espaces entre les tiroirs  
Ils ne peuvent pas être séparés.  
et entre les tiroirs et les placards sont  
toujours étroits. Soyez prudent lorsque  
vous fermez les tiroirs de l’appareil en  
présence des enfants.  
• N’utilisez l’appareil que pour son usage  
prévu, comme décrit dans le présent  
manuel.  
• Débranchez votre réfrigérateur à deux  
tiroirs avant de le nettoyer et de le  
réparer.  
• Installez le réfrigérateur à deux tiroirs  
conformément aux directives  
d’installation avant de l’utiliser.  
REMARQUE : Nous vous recommandons  
vivement de confier toute réparation à  
un technicien qualifié.  
• Ne laissez pas les enfants grimper,  
s’asseoir, se tenir debout ni se pendre  
aux clayettes du réfrigérateur à deux  
tiroirs. Ils pourraient endommager le  
réfrigérateur à deux tiroirs et se blesser  
gravement.  
wDANGER : RISQUES POUR LES ENFANTS  
Les enfants pris au piège ou morts  
d’asphyxie sont toujours d’actualité.  
Les appareils de réfrigération abandonés  
sont toujours aussi dangereux, même si  
on n’attend que “quelque jours” pour  
s’en débarasser. Si vous ne gardez pas  
votre ancien appareil, veuillez suivre  
les directives ci-dessous afin de prévenir  
les accidents.  
Avant de vous débarasser de votre vieux  
appareil de réfrigération :  
• Démontez les portes.  
• Laissez les clayettes en place afin  
d’empêcher les enfants de grimper à  
l’intérieur.  
RÉFRIGÉRANTS  
Tous les appareils de réfrigération  
contiennent des refrigerants qui,  
conformément aux lois fédérales, doivent  
être enlevés avant toute élimination de  
l’appareil.  
Si vous vous débarrassez de vieux appareils  
de réfrigération, vérifiez, auprès de la  
société qui s’occupe de leur élimination,  
ce que vous devez faire.  
5
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IMPORTANT SAFETY INSTRUCTIONS  
HOW TO CONNECT ELECTRICITY  
Do not, under any circumstances, cut or  
remove the third (ground) prong from  
the power cord. For personal safety, this  
appliance must be properly grounded.  
DO NOT USE AN  
ADAPTER PLUG TO  
CONNECT THE  
DOUBLE-DRAWER  
REFRIGERATOR TO  
A 2-PRONG OUTLET.  
The power cord of this appliance is  
equipped with a 3-prong (grounding)  
plug which mates with a standard 3-prong  
(grounding) wall outlet to minimize the  
possibility of electric shock hazard from  
this appliance.  
DO NOT USE AN  
EXTENSION CORD  
WITH THIS APPLIANCE.  
Never unplug an appliance by pulling on  
the power cord. Always grip the plug firmly  
and pull straight out from the outlet.  
Have the wall outlet and circuit checked  
by a qualified electrician to make sure  
the outlet is properly grounded.  
Repair or replace immediately all power  
cords that have become frayed or  
otherwise damaged. Do not use a cord  
that shows cracks or abrasion damage  
along its length or at either end.  
Where a standard 2-prong wall outlet  
is encountered, it is your personal  
responsibility and obligation to have  
it replaced with a properly grounded  
3-prong wall outlet.  
When moving the appliance, be careful  
not to roll over or damage the power cord.  
Use of a GFI (Ground Fault Interrupter)  
is not recommended for the double-  
drawer refrigerator.  
The appliance should always be plugged  
into its own individual electrical outlet  
which has a voltage rating that matches  
the rating plate. This provides the best  
performance and also prevents overloading  
house wiring circuits which could cause a  
fire hazard from overheated wires.  
SAVE THESE INSTRUCTIONS  
6
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IMPORTANTES INSTRUCTIONS DE SÉCURITÉ  
RACCORDEMENT ÉLECTRIQUE  
Ne coupez ni retirez en aucun cas la  
N’UTILISEZ JAMAIS  
troisième broche (mise à la terre) de la  
fiche du cordon d’alimentation. Pour  
votre sécurité, cet appareil doit être  
correctement mis à la terre.  
UNE PRISE À  
ADAPTATEUR POUR  
LE RÉFRIGÉRATEUR À  
DEUX TIROIRS À UNE  
PRISE BIPOLAIRE.  
Le cordon d’alimentation de cet appareil  
est muni d’une fiche à 3 broches (mise à  
la terre) qui se branche dans une prise  
mural ordinaire à 3 alvéoles (mise à la  
terre) pour réduire au minimum les  
risques du chocs électriques.  
N’UTILISEZ JAMAIS DE  
RALLONGE AVEC CET  
APPAREIL.  
Ne débranchez jamais l’appareil en tirant  
le cordon d’alimentation. Saisissez  
fermement la fiche du cordon et tirez  
droit pour la retirer de la prise.  
Faites examiner la prise de courant et le  
circuit par un électricien qualifié pour  
vous assurer que la prise est correctement  
mise à la terre.  
Réparez ou remplacez immédiatement  
tout cordon effiloché ou endommagé.  
N’utilisez pas un cordon fendillé ou  
présentant des signes d’usure.  
Si la prise murale est du type standard  
à 2 alvéoles, il vous incombe de la faire  
remplacer par une prise à 3 alvéoles  
correctement mise à la terre.  
Lorsque vous déplacez l’appareil, faites  
attention de ne pas la faire rouler sur le  
cordon d’alimentation afin de ne pas  
l’endommager.  
L’utilisation d’un disjoncteur de fuite  
à la terre est recommandée pour le  
réfrigérateur à deux tiroirs.  
L’appareil doit toujours être branché  
dans sa propre prise de courant, dont la  
tension nominale est identique à celle  
indiquée sur la plaque signalétique.  
Cette précaution est recommandée pour  
garantir un rendement optimum et éviter  
une surcharge des circuits électriques de  
la résidence, ce qui pourrait créer un  
risque d’incendie par surschauffe des fils.  
CONSERVEZ CES DIRECTIVES  
7
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Controls and Features  
Double-Drawer Refrigerator  
The temperature display shows the  
Temperature  
control  
actual temperature of the double-drawer  
refrigerator. The actual temperature may  
vary slightly from the set temperature  
based on factors such as drawer opening,  
amount of food and room temperature.  
To change the temperature setting, press  
the WARMER or COLDER pads until you  
reach the desired set temperature. After  
5 seconds, the display will return to the  
actual temperature.  
Temperature Settings  
Minimum: 34°F (1.1°C)  
Maximum: 45°F (7.2°C)  
Allow 12–24 hours for the double-drawer  
refrigerator to reach the temperature you  
have set.  
This child control lockout feature  
prevents unwanted changes to your  
temperature settings.  
After the desired temperature is set, the  
temperature can be locked. To lock, press  
both the + and pads at the same time for  
five seconds. To unlock, press both + and  
pads for five seconds.  
Child control  
lockout  
This pad stops cooling in the double-  
drawer refrigerator, turns off the  
temperature controls and removes  
power to the light circuit.  
Unit  
ON/OFF  
Press this pad for a minimum of 3 seconds  
to turn the double-drawer refrigerator  
on or off or unplug the unit for long  
vacations or absences, or when cleaning  
the unit or changing the light bulb.  
The interior fan located in the rear wall  
of the double-drawer refrigerator may run  
for extended periods due to usage and  
ambient temperature. This is normal. See  
Normal operating sounds in Problem Solver  
section for additional information about  
the fans. The interior fan will turn off  
when the drawer is opened.  
Interior fan  
8
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Controls and Features  
Double-Drawer Refrigerator  
Divider locations  
The top drawer has a moveable, tempered  
glass divider for separating and organizing  
foods. The divider can be placed in one of  
two locations.  
Glass  
divider  
(2)  
(1)  
To remove the divider, lift up until divider  
clears the rear and front retaining slots.  
To replace the divider, slide into one of  
the divider locations.  
Glass divider  
The glass divider is dishwasher safe,  
top rack only.  
Lever  
Locked  
The snugger attached to the glass divider  
helps prevent tipping, spilling or sliding  
of small items when the top drawer is  
opened. Lift the lock down lever near the  
top of the snugger then move it to fit your  
needs. Press the lever down to lock the  
snugger in place.  
Snugger  
Unlocked  
The snugger is dishwasher safe,  
top rack only.  
Snugger  
Lever  
To remove:  
Assembly  
instructions  
1. Lift the glass divider assembly out of  
the drawer by grasping the glass divider  
and snugger where the lever is located.  
Sit the assembly on a sturdy surface.  
Snugger  
Glass  
divider  
2. Lift the lever.  
Lever  
3. Slide the snugger off the glass divider.  
4. Remove the lever from the snugger by  
lifting the lever up and sliding it down  
and out of the assembly.  
NOTE: The glass divider, snugger and  
lever can be cleaned on the top rack of  
a dishwasher.  
To replace or relocate:  
1. Reassemble lever into snugger by  
sliding the lever up into place.  
2. Slide glass divider into the snugger.  
The lever must be installed before  
sliding the divider into the snugger.  
3. Put the glass divider assembly in the  
desired divider location in the top  
drawer.  
9
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Controls and Features  
Double-Drawer Refrigerator  
The top drawer features a shelf that can  
fold down for storage of smaller containers,  
or fold up for storage of larger items on  
the drawer bottom.  
Shelf  
To fold up the shelf, lift to the right until  
it rests in place against the right side.  
Shelf  
The shelf is dishwasher safe, top rack only.  
The bottom drawer offers a pan for  
storage of smaller items. The pan slides  
easily to allow storage of and access to  
larger items in the drawer below.  
Food  
storage  
pan  
Sliding  
pan  
The pan can be removed allowing you  
to carry food to the countertop for  
preparation or to allow storage space  
for large food items.  
The food storage pan is dishwasher safe,  
top rack only.  
The brilliant full-width LED lighting  
in either drawer illuminates when the  
drawer is opened.  
Drawer  
lights  
10  
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Care and Cleaning  
Double-Drawer Refrigerator  
Turn the double-drawer refrigerator OFF or unplug the unit before cleaning.  
Turn the double-drawer refrigerator OFF by pressing the button on the control panel  
a minimum of 3 seconds until the light turns off.  
For your  
safety  
The vinyl gasket may be cleaned with mild  
soap and water, or a baking soda solution.  
Rinse well.  
Drawer  
gasket  
If the power fails, open the drawer as  
infrequently as possible to maintain  
the temperature.  
Do not store or use gasoline or other  
flammable vapors and liquids in the  
vicinity of this or any other appliance.  
In the event  
of a power  
failure  
For long vacations or absences, remove  
food and turn the double-drawer  
refrigerator OFF. Clean the interior  
(see Cleaning the Inside section)  
For shorter vacations, remove perishable  
foods and leave controls at regular settings.  
However, if the room temperature is  
expected to drop below 55°F (13°C),  
follow the same instructions as for long  
vacations.  
Preparing  
for vacation  
Secure all loose items such as the shelf,  
divider and snugger by taping them  
securely in place to prevent damage.  
IMPORTANT: Be sure the double-drawer  
refrigerator stays in an upright position  
during moving.  
Preparing  
to move  
11  
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Care and Cleaning  
Double-Drawer Refrigerator  
Turn the double-drawer refrigerator OFF or unplug the unit before cleaning.  
Turn the double-drawer refrigerator OFF by pressing the button on the control panel  
a minimum of 3 seconds until the light turns off.  
For your  
safety  
Drawer handles and trim—Clean with  
a cloth dampened with soapy water.  
Dry with a soft cloth.  
Stainless Steel—Regularly clean and polish  
the stainless steel exterior and handle with  
a commercially available stainless steel  
cleaner such as Stainless Steel Magic™  
to preserve and protect the fine finish.  
Stainless Steel magic is available through  
GE Parts and Accessories, 800.626.2002  
or ge.com. Order part number WX10X15.  
Cleaning  
the outside  
Keep the outside clean. Wipe with a clean  
cloth lightly dampened with mild liquid  
dish detergent. Dry with a clean, soft cloth.  
Do not wipe the refrigerator with a soiled  
dish cloth or wet towel. These may leave  
a residue that can damage the finish.  
Do not use scouring pads, powdered  
cleaners, bleach or cleaners containing  
bleach because these products can scratch  
and damage the finish.  
To avoid scratching the fine finish of the  
stainless steel, wipe in the same direction  
as the grain when polishing or cleaning  
any stainless steel surface. The grain on  
the double-drawer refrigerator runs top  
to bottom.  
Do not use appliance wax or polish on  
the stainless steel.  
Unplug the double-drawer refrigerator  
before cleaning. If this is not practical,  
turn the unit OFF and wring excess  
moisture out of the cloth or sponge  
when cleaning around switches, lights  
or controls.  
Other parts of the double-drawer  
refrigerator—including the drawer gaskets,  
divider, snugger, shelf and sliding pan—  
can be cleaned the same way.  
Cleaning  
the inside  
The glass divider, snugger, lever, shelf and  
food storage pan are dishwasher safe,  
Use warm water and baking soda solution— top rack only.  
about a tablespoon (15 ml) of baking soda  
Avoid cleaning cold glass divider and  
to a quart (1 liter) of water. This both  
cleans and neutralizes odors. Thoroughly  
rinse and wipe dry.  
snugger with hot water because the  
extreme temperature difference may  
cause them to break. Handle glass shelves  
carefully. Rough handling of tempered  
glass can cause it to shatter.  
12  
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Built-In Dimensions  
Double-Drawer Refrigerator  
The double-drawer refrigerator is  
designed to be built-in only. It cannot be  
used free-standing. The double-drawer  
refrigerator can be built in using the  
cut-out dimensions below.  
When building in the double-drawer  
refrigerator, be sure to allow for full  
drawer openings so you have full access  
to the pull-out full extension drawers.  
Installation  
dimensions  
stainless steel  
(ZIDS240 model)  
See the Installation Instructions (Pub. No.  
31-51545) for complete directions.  
233/4  
(603 mm)  
233/4″  
(603 mm)  
3412″  
(876 mm)  
Product dimensions:  
NOTE:  
Cut-out dimensions:  
Height: 341/2(876 mm) Handle and  
Width: 233/4(603 mm) handle standoff  
Depth: 233/4(603 mm) depth is 21/8″  
Height: 341/2(876 mm) minimum  
Width: 233/4(603 mm) minimum  
Depth: 24(610 mm)  
The double-drawer refrigerator is  
designed to be built-in only. It cannot be  
used free-standing. The double-drawer  
refrigerator can be built in using the  
cut-out dimensions below.  
When building in the double-drawer  
refrigerator, be sure to allow for full  
drawer openings so you have full access  
to the pull-out full extension drawers.  
Installation  
dimensions  
custom panel  
(ZIDI240 model)  
See the Installation Instructions (Pub. No.  
31-51545) for complete directions.  
233/4″  
(603 mm)  
247/8″  
(632 mm)  
3412″  
(876 mm)  
Product dimensions:  
NOTE:  
Cut-out dimensions:  
Height: 341/2(876 mm) Handles not  
Width: 233/4(603 mm) supplied  
Depth: 247/8(632 mm)  
Height: 341/2(876 mm) minimum  
Width: 233/4(603 mm) minimum  
Depth: 24(610 mm)  
13  
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Built-In Dimensions/Installation  
Double-Drawer Refrigerator  
On stainless steel model ZIDS240, allow  
22min. clearance from the front of the  
double-drawer for drawer opening.  
When installed in a corner:  
Product  
clearances  
Countertop  
On custom panel model ZIDI240, allow  
2318min. clearance from the front of the  
double-drawer for drawer opening.  
Double-Drawer  
When installed into a corner, allow 212min.  
clearance between double-drawer and  
adjacent cabinet, wall or other appliances.  
22" (with Custom Panels  
23-1/8" min.)  
NOTE: Clearances are based on the  
recommended 218handle standoff depth.  
Custom handle clearances may vary  
depending on the standoff of the custom  
handles.  
Clearance for Door  
Opening 2-1/2" min.  
Black or Stainless Steel Toekick Options  
Your custom panel (ZIDI240 model only)  
double-drawer refrigerator is shipped with  
two toekicks, a stainless steel and a black  
toekick. For shipping purposes, one of  
the toekicks will be secured to the back or  
inside of the unit, and the second will be  
installed on the unit. Keep the unused  
toekick and other unused or removed  
parts for possible future use.  
3/4Overlay Panel Dimensions  
Installing  
custom 3/4  
drawer panels  
and handles  
(ZIDI240 model  
only)  
Model ZIDI240 requires field-installed  
overlay drawer panels.  
Overlay  
Panel  
Door  
1/4"  
• The overlay panels must be secured to  
1/4thick backer panels that slide into  
the trim. A 0.10thick spacer panel must  
be placed between the overlay and  
backer panels.  
• Custom handles of your choice, supplied  
by your cabinet maker, must be installed  
on these overlay panels. Countersink all  
screws into the backer panels. Screws  
cannot protrude from the backer panels.  
0.10"  
Spacer  
Backer  
Panel  
Assemble overlay panels with glue  
and screws  
NOTE: Maximum total weight for custom  
drawer panels are 25 lbs. (1212 lbs. max.  
each drawer).  
Overlay Panel  
1. Center spacer  
panel on the  
backer panel,  
left to right and  
top to bottom.  
Secure the panels  
with glue.  
A
Spacer Panel  
Backer Panel  
3/4Overlay Panel Dimensions  
(in inches)  
1212 lbs. max.  
B
B
A (Width) B (Height)  
1/4Backer  
0.10Spacer  
23316″  
141116″  
14316″  
15116″  
*
2212″  
1212 lbs. max.  
3/4Overlay 2358″  
2. Center the spacer/backer panel on the  
overlay panel. Secure with glue and  
screws. Countersink all screws into the  
backer panel.  
*Maintain a 1/4min. gap between  
top and bottom drawer panels.  
14  
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Installation  
Double-Drawer Refrigerator  
Install custom drawer panels and handles  
Installing  
custom 3/4″  
drawer panels  
and handles  
(cont.)  
1. Open drawers.  
4. Slide overlay panels into the trims.  
2. Remove 2 screws holding trim;  
lift trims off. Retain screws.  
(ZIDI240 model  
only)  
5. Reinstall the side trims using the trim  
screws removed earlier.  
3. Custom handles of your choice,  
supplied by your cabinet maker, must  
be installed onto the overlay panels  
before they are slid into the trims.  
Countersink all screws into the backer  
panels. Screws cannot protrude from  
the backer panels.  
Screws Must  
Be Countersunk  
Into Panel  
6. Place the brushed decorative covers  
over the side trim to hide the screw  
heads. Ensure side trim is aligned  
top-to-bottom and front-to-back.  
Snap into place.  
Handle  
Custom  
Drawer Panel  
6. NOTE: For shipping purposes, the  
brushed decorative cover will be  
secured to the front of the unit.  
15  
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The Problem Solver  
Double-Drawer Refrigerator  
Newer appliances sound different from older appliances. Modern appliances have more  
features and use newer technology.  
Normal  
operating  
sounds  
Do you hear what I hear? These sounds are normal.  
HUMMM...  
WHOOSH...  
The new high efficiency compressor  
may run faster and longer than your  
old appliance and you may hear a high-  
pitched hum or pulsating sound while  
it is operating.  
You may hear the fans spinning at  
high speeds. This happens when the  
appliance is first plugged in, when the  
drawer is opened frequently or when  
a large amount of food is added to  
the appliance. The fans help maintain  
desired temperatures.  
Sometimes the appliance runs for an  
extended period, especially when the  
drawers are opened frequently.  
If the drawer is open for over 3 minutes,  
you may hear the fans come on in order  
to cool the light bulbs.  
You may hear a whooshing sound when  
the drawers close. This is due to pressure  
equalizing within the appliance.  
The fans change speeds in order to  
provide optimal cooling and energy savings.  
The cabinet fan runs continuously except  
when the drawer is opened.  
CLICKS, POPS,  
CRACKS and CHIRPS  
WATER SOUNDS  
You may hear cracking or popping sounds  
when the appliance is first plugged in.  
This happens as the appliance cools to  
the correct temperature.  
The flow of refrigerant through the  
freezer cooling coils may make a  
gurgling noise like boiling water.  
Electronic dampers click open and closed  
to provide optimal cooling and energy  
savings.  
Water dropping on the defrost heater can  
cause a sizzling, popping or buzzing sound  
during the defrost cycle.  
The electronic control board may cause  
a clicking sound when relays activate to  
control appliance components.  
A water dripping noise may occur during  
the defrost cycle as ice melts from the  
evaporator and flows into the drain pan.  
Expansion and contraction of cooling  
coils during and after defrost can cause  
a cracking or popping sound.  
Closing the drawer may cause a gurgling  
sound due to pressure equalization.  
16  
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The Problem Solver  
Double-Drawer Refrigerator  
PROBLEM  
POSSIBLE CAUSE  
Questions?  
Use this  
problem  
solver!  
APPLIANCE DOES  
NOT OPERATE  
• Appliance is so quiet that most of the time you will hear low or  
no operating noise.  
• Appliance may be in defrost cycle when compressor motor does not  
operate for about 30 minutes.  
• Controls are set to OFF. Press ON/OFF button on control panel for  
a minimum of 3 seconds.  
• If interior light is not on, appliance may not be plugged in at wall  
outlet. Push the plug completely into the wall outlet.  
• The fuse is blown/circuit breaker is tripped. Replace fuse or reset  
the breaker.  
• The appliance is in showroom mode. Unplug it and plug it back in.  
• Adjust the leveling legs as shown in the Installation Instructions.  
VIBRATION OR  
RATTLING (Slight  
vibration is normal.)  
COMPRESSOR  
• Normal when appliance is first plugged in. Wait 24 hours for the  
appliance to completely cool down.  
MOTOR OPERATES  
FOR LONG PERIODS  
OR CYCLES ON AND  
OFF FREQUENTLY  
• Often occurs when large amounts of food are placed in appliance.  
This is normal.  
• Drawer left open or package holding drawer open.  
• Hot weather or frequent drawer openings. This is normal.  
Temperature control set at the coldest setting.  
See Temperature Control.  
FRESH FOOD  
OR FREEZER  
COMPARTMENT  
TOO WARM  
Temperature control not set cold enough. See Temperature Control.  
• Warm weather or frequent drawer openings.  
• Drawer left open for long time.  
• Package may be holding drawer open.  
FROST OR ICE  
CRYSTALS ON  
REAR WALL  
• Too frequent or too long drawer openings.  
17  
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The Problem Solver  
Double-Drawer Refrigerator  
PROBLEM  
POSSIBLE CAUSE  
Questions?  
Use this  
problem  
solver!  
APPLIANCE  
HAS ODOR  
• Interior needs cleaning. See Care and Cleaning.  
• Keep open box of baking soda in appliance; replace every 3 months.  
DRAWER NOT  
CLOSING PROPERLY  
• Drawer gasket is sticking or folding over. Apply petroleum jelly or  
paraffin wax to the face of the gasket.  
• The drawer is hitting an internal component inside the appliance.  
Adjust interior components to prevent interference.  
MOISTURE FORMS  
ON OUTSIDE OF  
APPLIANCE  
• Not unusual during periods of high humidity. Wipe surface dry.  
• Drawer left open or package holding drawer open.  
MOISTURE  
• Too frequent or too long drawer openings.  
COLLECTS INSIDE  
• In humid weather, air carries moisture into appliance when drawers  
are opened.  
INTERIOR LIGHT  
DOES NOT WORK  
• No power at outlet.  
• Light needs replacing. Call GE Consumer Service at 1.800.444.1845  
for light replacement.  
HOT AIR FROM  
BOTTOM OF  
APPLIANCE  
• Normal air flow cooling motor. In the refrigeration process, it is  
normal that heat be expelled in the area under the appliance.  
Some floor coverings are sensitive and will discolor at these safe  
and normal temperatures.  
APPLIANCE  
• Adaptive defrost keeps compressor running during drawer openings.  
This is normal. The appliance will cycle off after the drawer remains  
closed for 2 hours.  
NEVER SHUTS OFF  
BUT TEMPERATURES  
ARE OK  
• Normal operation in extreme temperatures.  
• Unit just plugged in. Allow 24 hours for the system to stabilize.  
• Drawer open for too long. Allow 24 hours for the system to stabilize.  
ACTUAL  
TEMPERATURE  
NOT EQUAL TO  
SET TEMPERATURE  
• Warm contents added to appliance. Allow 24 hours for the system  
to stabilize.  
• Defrost cycle is in process. Allow 24 hours for the system to stabilize.  
TEMPERATURE  
Temperature may be in lockout mode. Press both + and pads for  
WILL NOT ADJUST  
5 seconds to unlock the temperature.  
18  
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Consumer Services  
Double-Drawer Refrigerator  
With the purchase of your new Monogram appliance, receive the  
assurance that if you ever need information or assistance from GE,  
we will be there. All you have to do is call—toll-free!  
Whatever your question about any Monogram major appliance, GE Answer Center®  
information service is available to help. Your call—and your question—will be answered  
promptly and courteously. And you can call any time. GE Answer Center® service is open  
24 hours a day, 7 days a week.  
GE Answer  
Center®  
In the USA:  
800.626.2000  
OR  
Visit our Website at: ge.com  
In Canada, call 1.888.880.3030.  
In-Home Repair  
Service  
A GE consumer service professional will provide expert repair service, scheduled at a time  
that’s convenient for you. Many GE Consumer Service company-operated locations offer  
you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays,  
9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance  
inside and out—so most repairs can be handled in just one visit.  
In the USA:  
800.444.1845  
In Canada:  
1.888.880.3030  
For Customers  
With Special  
Needs…  
GE offers Braille controls for a variety of GE appliances, and a  
brochure to assist in planning a barrier-free kitchen for persons  
with limited mobility.  
Consumers with impaired hearing or speech who have access to a  
TDD or a conventional teletypewriter may call 800.TDD.GEAC  
(800.833.4322) to request information or service.  
In the USA:  
800.626.2000  
Service Contracts  
You can have the secure feeling that GE Consumer Service will still be there after your  
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll  
receive a substantial discount. With a multiple-year contract, you’re assured of future  
service at today’s prices.  
In the USA:  
800.626.2224  
In Canada:  
1.888.880.3030  
Parts and  
Accessories  
Individuals qualified to service their own appliances can have parts or accessories sent  
directly to their home. The GE parts system provides access to over 47,000 parts…and  
all GE Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards  
are accepted.  
In the USA:  
800.626.2002  
User maintenance instructions contained in this manual cover procedures intended to be  
performed by any user. Other servicing generally should be referred to qualified service  
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.  
In Canada:  
1.888.880.3030  
19  
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Warranty  
Double-Drawer Refrigerator  
YOUR MONOGRAM DOUBLE-DRAWER REFRIGERATOR WARRANTY  
Staple sales slip or canceled check here. Proof of original purchase  
date is needed to obtain service under warranty.  
LIMITED ONE-YEAR WARRANTY  
WHAT IS  
COVERED  
From the Date  
of the Original  
Purchase  
For one year from date of original purchase, we will provide, free of charge, parts and service labor in your  
home to repair or replace any part of the unit that fails because of a manufacturing defect.  
LIMITED FIVE-YEAR WARRANTY  
For five years from date of original purchase, we will provide, free of charge, parts and service labor  
in your home to repair or replace any part of the sealed refrigerating system (the compressor, condenser,  
evaporator and all connecting tubing) that fails because of a manufacturing defect.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for  
ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located  
in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip  
charge or you may be required to bring the product to an Authorized GE Service location for service. In  
Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product to the  
service shop or for the service technician’s travel costs to your home.  
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care®  
servicers during normal working hours.  
Should your appliance need service, during warranty period or beyond, in the USA call 800.444.1845. In  
Canada: 888.880.3030. Please have your serial number and model number available when calling for service.  
• Service trips to your home to teach you how  
to use the product.  
• Replacement of house fuses or resetting of circuit  
breakers.  
• Damage to the product caused by accident, fire,  
floods or acts of God.  
• Failure of the product if it is used for other than  
its intended purpose or used commercially.  
• Improper installation, delivery or maintenance.  
WHAT IS NOT  
COVERED  
If you have an installation problem, contact your  
dealer or installer. You are responsible for  
providing adequate electrical, plumbing and  
other connecting facilities.  
• Replacement of the light bulbs, if included.  
• Loss of food due to spoilage (in the USA only).  
• Incidental or consequential damage caused by  
possible defects with this appliance.  
• Damage caused after delivery.  
• Product not accessible to provide required  
service.  
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in  
this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness  
for a particular purpose, are limited to one year or the shortest period allowed by law.  
Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so  
the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you  
may also have other rights which vary from state to state/province to province. To know what your legal  
rights are in your state/province, consult your local or state/provincial consumer affairs office or your state’s  
Attorney General.  
Warrantor in USA: General Electric Company,  
Louisville, KY 40225  
Warrantor in Canada: Camco Inc.  
GE Consumer & Industrial  
Appliances  
General Electric Company  
Louisville, KY 40225  
ge.com  
197D5891P012  
49-60434  
11-05 JR  
Printed in Slovenia  
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