Call Transfer
Interference Information
Introduction
Handset Layout
Changing the Battery
Limited Warranty
Model 28802
CAUTION: To reduce the risk of fire or personal injury, only use
the Thomson Inc. approved Nickel-Metal Hydride battery model
5-2826, which is compatible with this unit.
The function allows you to transfer an external call from the base to a cordless
handset, or from a cordless handset to the base or another cordless handset.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference; and (2) This device
must accept any interference received, including interference that may cause undesired
operation.
What your warranty covers:
CAUTION: When using telephone equipment, there are basic
PRESS DOWN
FIRMLY
battery
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date
of shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new unit. The exchange unit is under warranty for the remainder
of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided with
the product. We recommend using the original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence
that the product is within the warranty period, must be presented to obtain warranty
service.” For rental firms, proof of first rental is also required. Also print your name
and address and a description of the defect. Send via standard UPS or its equivalent
to:
black wire
DECT 6.0
1. During an external call, press the page/intercom button on the base or int button on
the handset to put the external call on hold.
2. Enter the number of the handset that you would like to transfer the call to (0 for base,
1-4 for cordless handset).
3. Once the intercom is established. You may hang up to complete the call transfer.
1. Make sure handset is OFF (not in TALK mode) before you replace battery.
2. Remove the battery compartment door.
3. Disconnect the battery plug from the jack inside the battery compartment and remove
the battery pack from the handset.
4. Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
Display
Optional/Additional
Cordless Handset Guide
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation.
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’t cordless, in
case the power in your home goes out.
flash
speaker
(button)
(button)
NOTE: If the intercom is not answered in 100 seconds, it cancels and
transfers the call back to the originating base or handset.
redial
If you have purchased an extra handset apart from your original
purchased unit you may find a detailed description of its functions in
the User’s Guide provided with your original purchased unit.
cancel/mute
(button)
red wire
(button)
phonebook
(button)
5. Put the battery compartment door back on.
menu/OK
(button)
Battery Safety Precautions
4. Insert the battery pack.
6. Place handset in the base or handset charge cradle to charge. Allow the handset
battery to properly charge (for 16 hours) prior to first use or when you install a new
battery pack. If you do not properly charge the phone, battery performance will be
compromised.
Privacy of Communications may not be ensured when using this product.
If you have purchased an extra handset that is not of the same type
as your original handset you may still use the original User’s Guide to
help explain the new handsets basic functions and options.
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic
materials could be released which can cause injury.
5. Close the battery compartment by pushing the door up until it snaps into place.
6. Place the handset(s) in the charging cradle(s)
int
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television
that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from
that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an
experienced radio/television technician for additional suggestions. Also, the Federal
Communications Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-
000-00345-4 when ordering copies.
(intercom
button)
• To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride
(Ni-MH) battery listed in the User’s Guide.
• Keep batteries out of the reach of children.
Allow handsets to charge for 16 hours prior to first use. If you don’t properly
charge the handsets, battery performance is compromised.
Intercom Operation
CID
(caller ID button)
Before You Begin
talk
You can make internal calls between base and cordless handset, or any two
cordless handsets (if you have more than one cordless handset).
(button)
Registration
• Remove batteries if storing over 30 days.
Parts Checklist
Thomson Inc.
Up to 4 cordless handsets can be registered to the same base.
1. Press the menu/ok button.
2. Press the 5 or 6 button to select REGISTRATION and press the menu/ok button.
3. Press the 5 or 6 button to select REGISTER and press the menu/ok button, the
screen displays ENTER PIN (default setting = 0000).
4. Input the correct PIN code and press the menu/ok button to begin registration. The
screen displays SEARCHING. Press and hold the mute/register button on the base
until the base screen displays REGISTRATION.
Make sure your package includes the items shown here.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
or call 1-800-8-BATTERY or contact a local recycling center.
off
Base to Cordless Handset
11721 B Alameda Ave.
(button)
*/icon/tone
(button)
Socorro, Texas 79927
1. With the base in idle mode, press the page/intercom button, the screen displays INT-
NUMBER?.
• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of
damage or loss.
• A new unit will be shipped to you freight prepaid.
2. Use the number keypad to enter the cordless handset number. (1,2,3,4) you want to call.
#/lock/
format
(button)
3. The receiving handset rings and the screen displays BASE.
4. Press the
or speaker button of the receiving handset to answer.
AC power
adaptor
pause
What your warranty does not cover:
General Product Care
(button)
• Customer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. Any additional information, should be
obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
Cordless Handset to Base
To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
NOTE: While in SEARCHING mode, the handset is inoperable, wait for
1. With the cordless handset in idle mode, press the int button, the screen displays INT-
NUMBER?.
Notice: The changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
mode to time out before use.
Antenna
Internal call
Cordless handset
charger
NOTE: If an incorrect PIN code is entered, registration will not
succeed. Handset screen displays WRONG PIN, after time out.
Handset battery
Phone
Battery
AM
2. Use the number keypad to enter “0” for the base.
3. The base rings and the screen displays the calling cordless handset’s name and number.
4. Pick up the corded handset or press the speaker button on the base to answer.
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other
chemical products to clean the unit. Doing so will damage the finish.
compartment
Handset battery
Hearing Aid Compatibility (HAC)
door
pack
• Damage from misuse or neglect.
AM
PM
Handset
Speakerphone
Key lock
Ringer off
Mute
NOTE: If base is unable to register, NO BASE displays on the screen
and the registration process must be repeated.
This telephone system meets FCC standards for Hearing Aid Compatibility.
•
Retain the original packaging in case you need to ship the phone at a later date.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will
make it easier to contact you should it ever be necessary. The return of the card is
not required for warranty coverage.
for use with Systems 28861 and 28871 Series
PM
• Periodically clean the charge contacts on the handset and base with a clean
pencil eraser.
Cordless Handset to Cordless Handset
Licensing
6. After successful registration, (SUCCESSFUL displays on screen).
NEW
RPT
Installation
Missed call
Repeat call
1. With the cordless handset in idle mode, press the int button and the screen displays
INT-NUMBER?,
Licensed under US Patent 6,427,009.
Handset Name
Causes of Poor Reception
Digital Security System
Equipment Approval Information
2. Use the number keypad to enter the cordless handset number (1,2,3,4) you want to
call.
FCC RF Radiation Exposure Statement
• Aluminum siding.
Set a preferred name to the cordless handset. The default name is HANDSET.
1. Press the menu/ok button.
2. Press the 5 or 6 button to select SETUP HS and press the menu/ok button.
3. Press the 5 or 6 button to select HANDSET NAME and press the menu/ok button.
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
Rights of the Telephone Company
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.”
• Foil backing on insulation.
Should your equipment cause trouble on y our line which may harm the telephone
network, the telephone company shall, where practicable, notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately. In case of such temporary discontinuance, the
telephone company must: (1) promptly notify you of such temporary discontinuance;
(2) afford you the opportunity to correct the situation; and (3) inform you of your right
to bring a complaint to the Commission pursuant to procedures set forth in Subpart E
of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the operation
of its business and not inconsistent with FCC Rules and Regulations. If these changes
are expected to affect the use or performance of your telephone equipment, the
telephone company must give you adequate notice, in writing, to allow you to
maintain uninterrupted service.
3. The receiving handset rings and the screen displays the originating handset's
information.
• Heating ducts and other metal construction that can shield radio signals.
• You ’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
INSTALLATION NOTE: Some cordless telephones operate at
frequencies that may cause or receive interference with nearby
TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be placed
near or on top of a TV, microwave ovens, or VCR. If such interference
continues, move the cordless telephone farther away from these
appliances.
Limitation of Warranty:
4. Press the
button or speaker button of the receiving handset to answer.
Connecting the Charge Cradle
•
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER WARRANTIES, ExPRESS OR IMPLIED (INCLUDING ALL IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE
HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON
INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY
INCREASE THE SCOPE OF THIS WARRANTY.
1. On the handset charge cradle, plug the AC power adaptor cord into the power jack on
the back of the cradle and the other into an electrical outlet.
4. Enter the desired name using the number keypad. (Delete incorrect entries by pressing
Receiving an Incoming Call During an Intercom Call
the cancel/mute button).
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with the belt clip supplied with this product. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
2. The charge indicator on the handset charge cradle turns on to indicate the handset
battery is charging.
When in intercom mode, a beep tone sounds on the receivers indicating an
incoming call. You must end the intercom before answering the incoming call.
5. Press the 5 or 6 button to move cursor left or right.
6. Press the menu/ok button to confirm.
CAUTION: To reduce risk of personal injury, fire, or damage
use only the 5-2824 power adaptors listed in the user’s guide.
These power adaptors are intended to be correctly orientated
in a vertical or floor mount position.
Using Intercom with External Telephone Calls
Remove Handset (De-registration)
Information for DECT Product
Certain other communications devices may also use the 1.9 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to the owner’s
manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 1.9 GHz frequency
for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems, and
some long-range cordless telephone systems.
During a telephone call, you may use the intercom/paging function to page another
handset and have an off line, private (two-way) intercom conversation. You may also
have a three-way conference between the external caller and the base/handsets, or
you may transfer the external telephone call to another handset or the base.
•
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
ExCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT BE LIABLE
FOR INCIDENTAL OR CONSEqUENTIAL DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY ExPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED
WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. ExCEPT
TO THE ExTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS
LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
• You’re out of range of the base.
To de-register a handset from the base.
This telephone is compliant with the DECT 6.0 standard which operates in
the 1.92GHz to 1.93GHz frequency range. Installation of this equipment is
subject to notification and coordination with UTAM. Any relocation of this
equipment must be coordinated through and approved by UTAM. UTAM
may be contacted at 1-800-429-8826.
Warranty Assistance
1. Press the menu/ok button.
2. Press the 5 or 6 button to select REGISTRATION and press the menu/ok button.
3. Press the 5 or 6 button to select REMOVE HANDSET and press the menu/ok button,
the screen displays ENTER PIN (default setting = 0000).
If trouble is experienced with this equipment, for warranty information, please contact
customer service at 1-800-448-0329. If the equipment is causing harm to the telephone
network, the telephone company may require that you disconnect the equipment until
the problem is resolved.
Installing the Handset Battery
NOTE: Before you intercom/page another handset, you must decide
whether you want to create a two-way or a three-way conversation.
NOTE: You must connect the handset battery before using the
cordless handset.
NOTE: If an incorrect PIN code is entered, handset screen displays
Two-Way Calling
Any unauthorized repairs, changes or modifications not expressly approved by Thomson
Inc. could void the user’s authority to operate this product. For instructions on how to
obtain a replacement unit, refer to the warranty included in this guide or call customer
service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to this booklet for future reference or jot down the date this
product was purchased or received as a gift. This information will be valuable if service
should be required during the warranty period.
CAUTION: To reduce the risk of fire or personal injury, only use
the Thomson Inc. approved Nickel-Metal Hydride battery model
5-2826, which is compatible with this unit.
WRONG PIN.
1. During an external call, press the page/intercom button on the base or the int button
on the cordless handset, and use the number keypad to enter the handset number
you want to call.
4. Input the correct PIN code and press the menu/ok button.
5. Press the 5 or 6 button to select the cordless handset (1,2,3,4) to remove and press
the menu/ok button, the screen displays REMOVE HANDSET?.
How state law relates to this warranty:
Important Installation Guidelines
• Some states do not allow the exclusion nor limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts so the above
limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights that
vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
NOTE: The receiving handset presses the
the intercom call. Both intercom users may speak privately. The
external caller will not hear the intercom conversation.
or speaker button to answer
1. Locate battery and battery door which are packaged together inside a plastic bag and
are separate from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave
ovens, heating appliances and direct sunlight.
6. Press the menu/ok button to confirm the setting.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed
for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line
has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
7. Press the
button to return to idle mode.
NOTE: The de-registered handset displays NOT REG. You must
2. When finished, the second handset hangs up to end the intercom call, and your
original telephone conversation resumes.
NOTE: To ensure proper battery installation, the connector is keyed
and can be inserted only one way.
register it again before using it.
Thomson Inc.
Three Way Conference Call
101 West 103rd Street
After receiving an external call, it is possible to include a second handset in the
conversation.
Model 28802
00026250 (Rev. 0 Dom E)
08-12
Indianapolis, IN 46290-1102
© 2008 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
1. During an external call, press the
button or speaker button of another cordless handset
Purchase date
Name of store
Printed in China
to join call (If Base, pick up the corded handset from the base or pressthe speaker button).
2 If either handset or base hangs up, the remaining user continues with the external call.
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