GE Cordless Telephone 15362520 User Manual

2-9774  
25-Channel Cordless Speakerphone with  
Type II Caller ID and Dual LCD Display  
User’s Guide  
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TABLE OF CONTENTS  
ANSWERING AND PLACING CALLS ...... 17  
SWITCHING BETWEEN SPEAKER AND  
FCC REGISTRATION INFORMATION ....... 2  
INTERFERENCE INFORMATION ............... 2  
HEARING AID COMPATIBILITY .............. 2  
INTRODUCTION ..................................... 4  
CALLER ID ........................................ 4  
CALL WAITING ................................... 4  
CALLER ID WITH CALL WAITING ............. 4  
VOICE MESSAGING ............................. 4  
DIGITAL SECURITY SYSTEM ................... 4  
INSTALLATION AND SETUP....................... 5  
MODULAR JACK REQUIREMENTS ......... 5  
DESKTOP INSTALLATION...................... 6  
WALL MOUNT INSTALLATION .............. 7  
TELEPHONE SETUP ............................ 8  
RINGER SWITCH ................................ 8  
VOLUME .......................................... 8  
SETTING THE AREA CODE FOR CALLER  
ID ............................................. 9  
TELEPHONE OPERATION ....................... 10  
TO MAKE A CALL AT THE BASE  
HANDSET ................................... 17  
CALLER ID OPERATION ........................ 18  
RECEIVING AND STORING CALLS ........ 18  
REVIEWING MESSAGES .................... 19  
MESSAGE ERRORS .......................... 19  
DIALING A CALLER ID NUMBER ......... 20  
DELETING CALLER ID RECORDS ......... 20  
DELETING ALL CALLER ID  
RECORDS .................................. 20  
SPECIAL FEATURES .............................. 21  
CALL WAITING WITH CALLER ID ........ 21  
STORING NAMES AND NUMBERS ....... 21  
INSERTING A PAUSE IN THE DIALING  
SEQUENCE .............................. 23  
CHANGING A STORED NUMBER...... 23  
DIALING A STORED NUMBER ......... 23  
USING CALL BACK ...................... 24  
CHAIN DIALING FROM MEMORY ..... 24  
REVIEWING AND DELETING STORED  
NUMBERS ............................... 25  
VERY IMPORTANT PERSON (VIP)  
FEATURE ................................... 25  
STORING A VIP NUMBER IN  
MEMORY ................................. 25  
CALLING A VIP NUMBER ............... 25  
REMOVING A VIP NUMBER ............ 26  
ERASING ALL VIP NUMBERS .......... 26  
VOICE MESSAGING ........................ 4  
MESSAGE INDICATORS ..................... 27  
GENERAL PRODUCT CARE .................... 28  
BATTERY SAFETY PRECAUTIONS ........ 28  
TROUBLESHOOTING TIPS ....................... 29  
CALLER ID..................................... 29  
CALL WAITING ............................... 29  
TELEPHONE .................................... 30  
CAUSES OF POOR RECEPTION ............... 33  
SERVICE ............................................ 33  
REPLACING THE BATTERY ....................... 34  
ACCESSORY ORDER FORM ................... 35  
INDEX ............................................... 36  
LIMITED WARRANTY ............................ 38  
UNIT .................................... 10  
TO RECEIVE A CALL AT THE BASE  
UNIT .................................... 10  
TO MAKE A CALL FROM THE  
HANDSET .............................. 10  
RECEIVING A CALL .......................... 10  
DISTINCTIVE RING ........................... 11  
AUTO STANDBY .............................. 11  
AUTOMATIC REDIAL ......................... 11  
TO REDIAL THE LAST NUMBER CALLED  
AT THE HANDSET ..................... 11  
TO REDIAL THE LAST NUMBER CALLED AT  
THE BASE ................................ 12  
FAST REDIAL .................................. 12  
MUTE ........................................... 12  
CHANNEL ....................................... 12  
TEMPORARY TONE .......................... 13  
INTERCOM ...................................... 13  
TO ACTIVATE INTERCOM ................. 14  
FLASH ........................................... 15  
PAGE ............................................ 16  
USING THE SPEAKERPHONE .............. 16  
3
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INTRODUCTION  
Your GE cordless phone is designed to give you flexibility in use and high  
quality performance. You can use this phone with basic telephone service,  
but it fully functions when equipped with the following custom calling  
features:  
CALLER ID  
This feature allows you to see the number or name and number of the  
person calling before you answer the phone.  
CALL WAITING  
This feature allows you to answer incoming calls while you are talking on  
the phone.  
CALLER ID WITH CALL WAITING  
Also known as Type II Caller ID, this feature allows you to see the name  
and number of a call that beeps in while you are talking on the phone with  
someone else.  
VOICE MESSAGING  
This feature requires a subscription from the telephone company, allows  
callers to leave messages while you are talking on the phone.  
DIGITAL SECURITY SYSTEM  
Your cordless phone uses a digital security system to prevent false ringing,  
unauthorized access, and charges to your phone line.  
IMPORTANT  
When you place the handset in the base, the unit verifies its security code.  
After a power outage or battery replacement, you should place the hand-  
set in the base for about 20 seconds to reset the code.  
IMPORTANT: Because cordless phones operate on electricity, you should  
have at least one phone in your home that isn’t cordless, in case the power in  
your home goes out.  
4
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INSTALLATION AND SETUP  
Make sure your package includes the items shown here.  
Short telephone line cord  
MEMORY REDIAL FLASH  
PAUSE  
CALL BACK DELETE ENTER VIP  
AC power supply  
DELETE  
ENTER  
CALL BACK  
INTERCOM  
ABC  
DEF  
1
4
7
2
5
8
PHONE  
3
GHI  
JKL  
MNO  
6
ABC  
2
1
DEF  
3
GHI  
JKL  
MNO  
6
4
7
*
5
8
0
PQRS  
TUV  
WXYZ  
#
9
PQRS  
TONE  
TUV  
WXYZ  
9
TONE  
OPER  
*
+
0
CHARGE  
IN USE  
DIAL  
+
OPER  
#
DIAL  
1
O
R
H
SPEAKER  
MUTE  
PAGE/INT  
Handset  
Base  
Wall mount bracket  
Telephone line cord  
NOTE: Use only the Thomson power supply #5-2429 that came with this unit.  
Using other adapters may damage the unit.  
MODULAR JACK REQUIREMENTS  
You need an RJ11 type modular jack, which is the most  
common type of phone jack and might look like the one  
pictured here. If you don’t have a modular jack, call your  
local phone company to find out how to get one installed.  
INSTALLATION NOTE: Some cordless telephones operate at frequencies  
that may cause interference to nearby TVs and VCRs. To minimize or prevent  
such interference, the base of the cordless telephone should not be placed  
near or on top of a TV or VCR. If such interference continues, move the  
cordless telephone farther away from the TV or VCR.  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
T H E L I G H T N I N G  
FLASH AND ARROW-  
HEAD WITHIN THE  
CAUTION: TO REDUCE THE THE EXCLAMATION  
RISK OF ELECTRIC SHOCK, POINT WITHIN THE  
DO NOT REMOVE COVER T R I A N G L E I S  
A
TRIANGLE IS  
WA R N I N G S I G N  
ALERTING YOU OF  
A
WARNING  
SIGN  
( O R B A C K ) . N O U S E R -  
SERVICEABLE PARTS IN-  
SIDE. REFER SERVICING  
TO QUALIFIED SERVICE  
PERSONNEL.  
ALERTING YOU OF  
I
M
P
O
R
T
A
N
T
WARNING:TO PREVENT FIRE  
OR ELECTRICAL SHOCK HAZARD,  
DO NOT EXPOSE THIS PRODUCT  
TO RAIN OR MOISTURE.  
"
D
A
N
G
E
R
O
U
S
I N S T R U C T I O N S  
A C C O M PA N Y I N G  
T H E P R O D U C T.  
VOLTAGE" INSIDE  
THE PRODUCT.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
5
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DESKTOP INSTALLATION  
2
NOTE: For desktop charging, the  
handset is able to charge facing up  
or facing down.  
5
6
4
3
T/P switch  
1
1. Set the TONE/PULSE switch to TONE for touch-tone service, or PULSE  
for pulse (rotary) service. If you don’t know which type of service you  
have, check with the phone company.  
2. Set the RINGER switch to ON so the handset rings for incoming calls.  
3. Plug the power supply cord into the base and into an AC outlet.  
4. Raise the base antenna.  
5. Place handset in the base. Allow the phone to charge for 12 hours  
before using the first time. The CHARGE/IN USE light comes on indicat-  
ing that the battery is charging. If you don’t charge the handset  
battery properly (for 12 hours) when you first set up the phone,  
performance of the battery will be compromised.  
6. After charging, connect the telephone line cord to the phone and then to  
the wall jack.  
NOTE: Use only the Thomson power supply # 5-2429 that is compatible with  
this unit. Using other adapters may damage the unit.  
6
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WALL MOUNT INSTALLATION  
Because it is necessary to cradle  
the handset for 12 hours prior to  
connecting it for use the first time,  
it is better to leave the unit on a flat  
surface during inital charge before  
attempting to hang it on the wall.  
1
1. Plug the power supply cord into  
the base and into an AC outlet.  
2. Place the handset in the base.  
Allow phone to charge for  
12 hours before using the  
first time. The CHARGE/IN USE  
light comes on. If you don’t  
charge the handset battery  
properly (for 12 hours) when you  
first set up the phone, the  
battery’s performance will be  
compromised.  
2
3
5
3. After charging, plug the short  
telephone line cord into the  
phone jack on the back of the  
unit and then to the wall jack.  
4
4. Attach the wall mount bracket by  
inserting the two tabs at the top  
and then snapping the tab at the  
bottom into place.  
5. Slip the mounting holes over the  
wall plate posts and slide the unit  
down firmly into place. (Wall  
plate not included.)  
NOTE: Use only the Thomson  
power supply # 5-2429 that is  
compatible with this unit. Using  
other adapters may damage the  
unit.  
7
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TELEPHONE SETUP  
After charging the handset for an initial  
12 hours:  
1. Set the PULSE/TONE switch to TONE for  
touch-tone service or PULSE for rotary  
service. If you don’t know which type of  
service you have, check with the phone  
company.  
HIGH  
N
O
R
M
A
L
VOLUME  
2. Turn on the RINGER switch so the handset  
rings for incoming calls.  
PHONE LINE  
POWER  
DC 12V  
TONE PULSE  
2
PULSE/TONE switch  
1
RINGER switch  
RINGER SWITCH  
The handset ringer switch can be  
set to ON or OFF.  
Also, the base has a 3-position  
switch (OFF, LO, and HI) that  
controls the unit's ringing ability.  
HIGH  
N
O
R
M
A
L
VOLUME  
If the switch is OFF, the unit will not  
ring.  
MEMORY REDIAL FLASH  
PAUSE  
VOLUME  
control  
CALL BACK DELETE ENTER VIP  
ABC  
DEF  
1
4
7
2
5
8
3
6
VOLUME  
GHI  
JKL  
MNO  
The handset has a VOLUME switch  
with two settings: HI and NORMAL.  
The base has a variable slide  
control.  
PQRS  
TUV  
WXYZ  
9
TONE  
OPER  
*
0
#
DIAL  
1
+
SPEAKER  
MUTE  
PAGE/INT  
8
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SETTING THE AREA CODE FOR CALLER ID  
Setting your area code is necessary for proper caller ID operation.  
Once you set the code, the phone will automatically remove it from local  
calls within your area when a number from Caller ID is dialed back. You  
must set the area code on both the handset and the base.  
To set your area code:  
1. Make sure the handset or speakerphone is OFF.  
2. Press ENTER. The Caller ID display prompts you to enter your area  
code.  
3. Enter your 3-digit area code by pressing the appropriate number keys.  
3a. If 7-digit dialing (no area code) is accepted for local calls in you area,  
enter your 3-digit area code using the number keys.  
3b. If, instead, 10-digit dialing (area code + number) is required for ALL  
local calls in your area, enter "000" to prevent area codes from being  
removed.  
The phone emits 2 beeps to confirm it has accepted the area code entry.  
4. To change or enter your area code again, follow steps 1-3 above.  
ENTER  
MEMORY REDIAL FLASH  
PAUSE  
button  
DELETE  
ENTER  
CALL BACK  
INTERCOM  
PHONE  
CALL BACK DELETE ENTER VIP  
ABC  
DEF  
1
4
7
2
5
8
3
ABC  
2
DEF  
3
1
GHI  
JKL  
MNO  
6
GHI  
JKL  
MNO  
4
7
*
5
8
0
6
PQRS  
TUV  
WXYZ  
9
PQRS  
TONE  
TUV  
WXYZ  
9
DIAL  
+
TONE  
OPER  
*
0
#
OPER  
#
O
R
Y
CH/  
R
E
H
D
S
I
A
A
L
F
L
DIAL  
1
+
SPEAKER  
MUTE  
PAGE/INT  
9
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TELEPHONE OPERATION  
TO MAKE A CALL AT THE  
BASE UNIT  
1. Press SPEAKER. The indicator  
light will come on.  
2. Wait for dial tone.  
3. Dial phone number.  
MEMORY REDIAL FLASH  
PAUSE  
4. When finished, press SPEAKER  
to hang up.  
CALL BACK DELETE ENTER VIP  
ABC  
DEF  
1
4
7
2
5
8
3
6
GHI  
JKL  
MNO  
TO RECEIVE A CALL AT THE  
BASE UNIT  
PQRS  
TUV  
WXYZ  
9
TONE  
OPER  
*
0
#
1. Press SPEAKER.  
DIAL  
1
+
2. When finished, press SPEAKER  
to hang up.  
SPEAKER  
MUTE  
PAGE/INT  
TO MAKE A CALL FROM THE  
HANDSET  
SPEAKER  
button  
To make a call, press the PHONE  
button before you dial. To hang up,  
press PHONE again or put the  
handset back on the base.  
DELETE  
ENTER  
CALL BACK  
INTERCOM  
PHONE  
ABC  
DEF  
1
2
3
RECEIVING A CALL  
1. Check the display to see who is  
calling.  
GHI  
JKL  
MNO  
4
7
*
5
6
PHONE  
button  
PQRS  
TONE  
TUV  
WXYZ  
8
9
DIAL  
+
OPER  
0
#
2. Press the PHONE button to  
answer the call.  
O
R
Y
CH/  
R
E
H
D
S
I
A
A
L
F
L
10  
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DISTINCTIVE RING  
The base unit and the cordless  
handset are capable of receiving  
the distinctive ringing patterns  
generated through your local  
telephone company as a special  
service. This custom calling service  
is available only through your local  
telephone company.  
AUTO STANDBY  
While the handset is "on", place it in  
the base and it will automatically  
hang up.  
DELETE  
ENTER  
CALL BACK  
INTERCOM  
PHONE  
AUTOMATIC REDIAL  
ABC  
DEF  
1
2
3
The handset and base each keep a  
separate redial number (up to 48  
digits).  
GHI  
JKL  
MNO  
4
7
*
5
8
0
6
PQRS  
TONE  
TUV  
WXYZ  
9
The number will remain in the  
redial memory until another  
number is dialed.  
DIAL +  
OPER  
#
M
R
CH/  
Y
R
E
H
D
S
I
A
A
L
L
F
TO REDIAL THE LAST NUMBER  
CALLED AT THE HANDSET  
1. Pick up handset.  
REDIAL  
button  
2. Press PHONE.  
3. Wait for dial tone.  
4. Press REDIAL.  
11  
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TO REDIAL THE LAST NUMBER  
CALLED AT THE BASE  
1. Press SPEAKER.  
REDIAL  
button  
2. Wait for dial tone.  
3. Press REDIAL.  
FAST REDIAL  
MEMORY REDIAL FLASH  
PAUSE  
If you want to keep dialing a busy  
number in rapid succession, you  
can do so with Fast Redial. When  
you hear the busy signal, just press  
the REDIAL button. The phone will  
go off-line, on-line and then redial  
the busy number. Press REDIAL to  
try again.  
CALL BACK DELETE ENTER VIP  
ABC  
DEF  
1
4
7
*
2
5
8
3
6
GHI  
JKL  
MNO  
PQRS  
TONE  
TUV  
WXYZ  
9
OPER  
0
#
MUTE  
button  
DIAL 1 +  
SPEAKER  
MUTE  
MUTE  
PAGE/INT  
To prevent the person you are  
speaking to from hearing you while  
in speakerphone mode, press the  
MUTE button. Mute can be accessed  
from the base, and MUTE will show  
in the base display. Press MUTE  
again to cancel.  
DELETE  
CALL BACK  
INTERCOM  
PHONE  
ENTER  
ABC  
2
DEF  
3
1
GHI  
JKL  
MNO  
4
7
*
5
8
0
6
CHANNEL  
PQRS  
TONE  
TUV  
WXYZ  
9
While talking, if you ever experience  
any interference or don’t have clear  
voice quality, press and release the  
CHANNEL (CH) button on the  
handset to advance to another  
channel.  
DIAL  
+
OPER  
#
M
EM  
O
VIP  
R
Y
CH/  
R
E
H
D
S
I
A
A
L
F
L
CHANNEL  
(CH) button  
12  
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TEMPORARY TONE  
This feature enables pulse (rotary)  
service phone users to access  
touch-tone services offered by  
banks, credit card companies, etc.,  
by pressing the TONE button to  
temporarily make the phone touch-  
tone compatible. To get information  
about your bank account, for  
example, you would:  
MEMORY REDIAL FLASH  
PAUSE  
CALL BACK DELETE ENTER VIP  
TONE  
button  
ABC  
DEF  
1
4
7
*
2
5
8
3
6
1. Call the bank’s information line.  
GHI  
JKL  
MNO  
2. Press the TONE button after your  
call is answered.  
PQRS  
TONE  
TUV  
WXYZ  
9
3. Follow the voice instructions to  
complete your transaction.  
OPER  
0
#
DIAL 1 +  
4. Hang up when finished. The phone  
returns to pulse (rotary) service.  
SPEAKER  
MUTE  
PAGE/INT  
Intercom  
(INT)  
button  
INTERCOM  
The intercom feature of your  
cordless phone allows you to have a  
two-way conversation between the  
handset and the base unit without  
tying up the telephone line. Since  
the telephone line is not being used,  
you can still receive incoming calls.  
DELETE  
CALL BACK  
PHONE  
ENTER  
INTERCOM  
INTERCOM  
button  
ABC  
2
DEF  
3
1
TONE  
button  
GHI  
JKL  
5
MNO  
4
7
*
6
PQRS  
TONE  
TUV  
8
WXYZ  
9
DIAL  
+
OPER  
0
#
M
EM  
O
VIP  
R
Y
CH/  
R
E
H
D
S
I
A
A
L
F
L
13  
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TO ACTIVATE INTERCOM  
1a. From the handset  
Press the INTERCOM button.  
1b. From the base  
Press PAGE/INT to page the handset; wait for the person with the  
handset to press INTERCOM.  
2. A paging tone will sound at the base; the intercom is now active.  
3. When finished, press INTERCOM on the handset, or PAGE/INT on the  
base, to deactivate intercom.  
NOTE: Handset must be within range of the base unit in order for intercom  
to function.  
14  
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FLASH  
Use the FLASH button to activate custom calling services, such as call  
waiting or call transfer. These services are available through your local  
phone company. The FLASH button is also used to enter a pause in the  
dialing sequence when using the handset. PAUSE is used on the base.  
TIP: Do not use the PHONE or SPEAKER buttons to activate custom  
calling services, such as call waiting, or you will hang up the phone. Also,  
do not use the FLASH button to hang up the phone.  
FLASH  
button  
DELETE  
ENTER  
CALL BACK  
INTERCOM  
PHONE  
MEMORY REDIAL FLASH  
PAUSE  
CALL BACK DELETE ENTER VIP  
ABC  
2
DEF  
3
1
ABC  
FLASH  
button  
DEF  
1
4
7
2
5
8
3
6
GHI  
JKL  
MNO  
4
7
*
5
8
0
6
GHI  
JKL  
MNO  
PQRS  
TONE  
TUV  
WXYZ  
9
PQRS  
TUV  
WXYZ  
9
DIAL  
+
OPER  
#
TONE  
OPER  
*
0
#
M
EM  
O
VIP  
R
CH/  
Y
R
E
H
D
S
I
A
A
L
L
F
DIAL  
1
+
SPEAKER  
MUTE  
PAGE/INT  
15  
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PAGE  
Press the PAGE button on the base  
to momentarily locate a misplaced  
handset or request an intercom  
conversation. When you press the  
PAGE button, the handset beeps  
and gives a series of tones for a  
short period. PAGING YOU also  
shows on the handset display. To  
activate FIND, press and hold the  
PAGE button. You will hear a  
MEMORY REDIAL FLASH  
PAUSE  
CALL BACK DELETE ENTER VIP  
ABC  
DEF  
1
4
7
*
2
5
8
3
6
continuous series of tones until you  
find the handset. Press the PHONE  
button when you locate it.  
GHI  
JKL  
MNO  
PQRS  
TONE  
TUV  
WXYZ  
9
OPER  
0
#
DIAL 1 +  
SPEAKER  
MUTE  
PAGE/INT  
PAGE  
button  
USING THE SPEAKERPHONE  
For best speakerphone performance, avoid the following:  
Areas with high background noise. (The microphone might pick up  
these sounds and prevent the speakerphone from going into the  
receiving mode when you finish talking.)  
Surfaces affected by vibration.  
Recessed areas such as in a corner, under a cupboard, or next to a  
cabinet, which can generate an echo effect.  
Note the following guidelines when you use the speakerphone:  
The speakerphone works similar to a two-way radio in that you can only  
listen or talk one at a time.  
16  
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Stay reasonably close to the phone so that you can be clearly heard by  
the person to whom you are speaking.  
The speakerphone indicator light is on when the speakerphone is in use.  
ANSWERING AND PLACING CALLS  
Receiving a Call  
1. Pick up handset and press PHONE or press SPEAKER on base to answer  
an incoming call.  
2. Press SPEAKER or replace handset to hang up the phone.  
SWITCHING BETWEEN SPEAKER AND HANDSET  
You can switch between speakerphone and handset after dialing a number,  
or anytime during a conversation.  
Speaker to Handset — Pick up the handset.  
Handset to Speaker — Press SPEAKER, then hang up the handset.  
17  
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CALLER ID OPERATION  
VERY IMPORTANT: The Caller ID feature of this product requires a subscrip-  
tion to Caller ID service from your telephone company.  
Call sequence number  
Time  
Date  
CALL  
#
NEW  
10:51 A.M.  
25  
8/11  
234 567 8901  
JOHN SMITH  
Caller ID phone number  
Caller ID name  
This Caller ID cordless telephone receives and displays information  
transmitted by your local phone company. This information can include  
the phone number, date and time; or the name, phone number, date  
and time.  
RECEIVING AND STORING CALLS  
When you receive a call, the Caller ID information is transmitted by the  
phone company to your caller ID telephone between the first and second  
ring.  
You can monitor the information as it is displayed and decide whether  
or not to answer the call.  
If you are not at home, the telephone stores the information so that you  
can see who called while you were out.  
NOTE: The Caller ID memory holds 25 names and numbers. When the  
memory is full, only the most recent calls are stored. The oldest stored number  
in memory is deleted to make room for the newest call, which will be desig-  
nated as call #25 in the Caller ID display.  
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REVIEWING MESSAGES  
As calls are received and stored, the display is updated to let you know  
how many calls have been received.  
Press the arrow up  
button to begin with the oldest call and scroll  
toward more recent calls (higher numbers).  
Press the arrow down  
button to begin with the most recent call and  
scroll toward older calls (lower numbers).  
As you review calls, the display shows you  
the following information:  
CALL  
NEW  
10:51 A.M. 8/11  
25  
#
234 567 8901  
JOHN SMITH  
...the telephone number of the caller  
...the number of the call, with regard to  
the order received  
This caller ID record shows that  
John Smith called at 10:51 a.m. on  
August 11. This is the 25th call  
stored in memory and it is a new  
call.  
...the name of the caller, if this service is  
available in your area  
...time and date the call was received.  
NOTE: Check with your local  
phone company regarding  
name service availability.  
If the number does not fit in the display,  
press ENTER to see the rest of the Caller  
ID information.  
MESSAGE ERRORS  
If there is an error in the transmission of  
information to your caller ID phone,  
CALLER ID ERROR appears in the  
display.  
CALLER ID ERROR  
NO CALLER ID  
If you have not subscribed to Caller ID  
service or it is not working, NO CALLER  
ID will show in the display.  
19  
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DIALING A CALLER ID NUMBER  
Make sure the phone is OFF.  
Use the arrow buttons to display the desired  
caller ID record.  
CALL BACK  
Press the CALL BACK button if the number is  
local.  
DIAL 1+  
Press the DIAL 1+ key (# on the handset, or  
MUTE on the base) to dial a long distance  
number or a number that requires you to dial  
"1" for proper connection.  
#
DELETING CALLER ID RECORDS  
To delete only the record in the display:  
1. Press  
or  
to review CID records.  
DELETE  
2. Select the record to delete.  
3. Press DELETE.  
ERASE CALL ID?  
The display asks you to confirm the deletion.  
4. Press DELETE again to erase the record.  
DELETE  
DELETING ALL CALLER ID RECORDS  
To delete all the records in memory:  
1. Press  
or  
to review CID records.  
2. Press and hold DELETE.  
The display asks you to confirm that you  
want to erase all records.  
DELETE  
3. Press DELETE again to erase all records.  
ERASE ALL?  
DELETE  
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SPECIAL FEATURES  
CALL WAITING WITH CALLER ID  
Provided your telephone company is able to  
integrate Caller ID and Call Waiting services, you  
will see who is calling you when you hear the call  
waiting beep. The caller identification information  
appears in the display after you hear the tone.  
NEW CALL  
P.M.  
12:2 4/3  
#
13  
109 876 5432  
JANE DOE  
FLASH  
Press the FLASH button to put the person to  
whom you're talking on hold and answer the  
incoming call.  
STORING NAMES AND NUMBERS  
You can store up to 20 numbers in memory for quick dialing. The memory  
for the base and handset are separate, with 10 locations for each.  
The handset or speakerphone must be OFF when  
you store numbers.  
MEMORY  
1. Press the MEMORY button.  
ENTER  
2. Press ENTER.  
The display prompts you to ENTER NAME (up to  
15 characters.)  
ABC  
3. Use the keypad to store a name. More than  
one letter is stored in each of the number keys.  
For example, to enter Joe Smith: press 5 for J;  
press 6 three times for O; press 3 two times for  
E; press 1 to enter a space before you start  
entering the last name; press 7 four times for  
S; press 6 for M; press 4 three times for I;  
press 8 for T; and 4 two times for H.  
DEF  
1
4
7
*
2
5
8
0
3
GHI  
JKL  
MNO  
6
PQRS  
TONE  
TUV  
WXYZ  
9
DIAL  
+
OPER  
#
ENTER  
21  
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If you are using two letters consecutively that  
are stored in the same number key, you must  
press ENTER between the letters. For example,  
if you enter Barb, press 2 two times for B; press  
ENTER; press 2 for A; 7 three times for R; and 2  
two times for B. You need to press enter  
between the B and the A since they are stored  
within the same number key.  
NOTE: To enter characters other than letters,  
press and scroll through the choice available on  
numbers 1,2,3,4,5,6 and 8.  
4. Press MEMORY.  
The display prompts you to ENTER TEL NUMBER.  
5. Use the keypad to enter the number you want to  
store (up to 24 digits).  
MEMORY  
6. Press MEMORY. The display prompts you with  
SELECT MEMO. Press a number key (0-9) to  
store the dialed number in that memory  
location.  
7. Record whose number is stored in the location  
on the memory directory card on the back of  
the handset. You will also be able to view the  
name and number in the display.  
NOTE: If you do not want to enter the name, skip  
Step 3.  
TIP: If you make a mistake while storing names and numbers, you can use  
the DELETE button to backspace and correct errors.  
22  
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INSERTING A PAUSE IN THE DIALING  
SEQUENCE  
Press the FLASH button (on the handset or  
PAUSE/VIP on the base) to insert a delay in the  
dialing sequence when storing a phone num-  
ber. A delay is sometimes needed to wait for a  
dial tone. For example, after you dial 9 for an  
outside line or to wait for a computer access  
tone. Each pause counts as 1 digit in the  
dialing sequence.  
FLASH  
VERY IMPORTANT: If you make test calls to emergency numbers stored in  
memory, remain on the line and briefly explain the reason for the call to the  
dispatcher. Also, it is a good idea to make these calls in off-peak hours, such as  
early morning or late evening.  
CHANGING A STORED NUMBER  
Use the same procedure to change a stored  
number as you do to store a number—in a  
sense, you are just reassigning the memory  
location.  
PHONE  
DIALING A STORED NUMBER  
1. Make sure the phone is ON by pressing the  
MEMORY  
PHONE or SPEAKER button.  
2. Press MEMORY  
3. Press the number (0-9) for the desired  
memory location.  
CALL BACK  
23  
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USING CALL BACK  
Call Back is used to automatically dial a number stored in  
memory.  
CALL BACK  
1. Make sure the phone is OFF by pressing the PHONE or  
SPEAKER button.  
2. Press MEMORY.  
3. Use the arrow buttons to scroll through the numbers  
stored in memory and press CALL BACK when you reach  
the desired number.  
CHAIN DIALING FROM MEMORY  
Use this feature to make calls that require a sequence of numbers, such as  
a calling card number used for a frequently called long distance number.  
The following example shows how you can store each part of the long  
dialing sequence and use chain dialing to make a call through a long  
distance service:  
The Number For  
Memory Location  
Long distance access number  
Authorization code  
Frequently called long distance number  
7
8
9
1. Make sure the phone is ON.  
2. Press MEMORY and then press 7.  
3. When you hear the access tone, press MEMORY and then press 8.  
4. At the next access tone, press MEMORY and then 9.  
TIP: Wait for the access tones before pressing the next memory button or  
your call might not go through.  
24  
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MEMORY  
REVIEWING AND DELETING STORED NUMBERS  
1. Press MEMORY  
2. Select the stored number with the review  
arrow buttons.  
DELETE  
3. While the entry is displayed, press the  
DELETE key to delete the entry.  
The display asks you to confirm that you  
want to delete the entry.  
ERASE MEMO?  
4. Press DELETE a second time to delete the  
entry.  
DELETE  
To exit the memory review mode, press  
MEMORY.  
VERY IMPORTANT PERSON (VIP) FEATURE  
You can designate 5 Caller ID records as VIP. Each time someone on the  
VIP list calls, you will hear a different ringing tone.  
STORING A VIP NUMBER IN MEMORY  
1. Use the arrow buttons to scroll through the  
Caller ID records for desired number.  
2. Press VIP on the base or CH/VIP on the  
handset.  
VIP  
ENTER  
3. Press ENTER.  
The phone emits 2 beeps to confirm it has  
transferred the number from Caller ID memory  
into VIP memory.  
NOTE: If name information is not in the caller ID record, the name will not  
be stored in the memory location. Also, in order for the handset or base to  
have a different ringing tone, the desired VIP number must be stored in the  
handset and/or base.  
25  
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VIP  
CALLING A VIP NUMBER  
CALL BACK  
1. Press the VIP button.  
2. Use the arrow buttons to scroll through the  
VIP list.  
3. When you see the desired name/number in  
the display, press CALL BACK for local calls.  
If the VIP number is long distance, just  
press DIAL + (# on the handset, or MUTE on  
the base) to automatically enter the "1"  
needed to complete a long distance call.  
VIP  
REMOVING A VIP NUMBER  
1. Press VIP.  
DELETE  
2. Use the arrow buttons to scroll through the  
VIP list.  
3. When you see the desired name/number in  
the display, press DELETE.  
4. ERASE CALL ID? appears in the display.  
Press DELETE again.  
CALL  
NEW  
10:51 A.M. 8/11  
25  
#
234 567 8901  
JOHN SMITH  
DELETE  
ERASING ALL VIP NUMBERS  
1. Press VIP and the arrow keys.  
2. Press and hold the DELETE button.  
3. ERASE ALL VIP? appears in the display.  
4. Press DELETE again.  
VIP  
VOICE MESSAGING  
Provided your phone company offers voice  
messaging service and you subscribe to it, the  
CHARGE/IN USE light on the base will flash  
when the phone is not in use to indicate there  
is a message waiting. It will stop flashing after  
the message has been reviewed.  
ERASE ALL VIP?  
DELETE  
26  
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MESSAGE INDICATORS  
The following indicators show the status of a message or the unit.  
CALLER ID ERROR  
Caller information has been interrupted during  
transmission or the phone is excessively noisy.  
ENTER AREA CODE  
ENTER NAME  
Prompt telling you to enter your area code.  
Prompt telling you to enter name into VIP  
memory or one of the 10 memory locations.  
ERASE ALL?  
Prompt asking you if you want to erase all Caller  
ID records.  
ERASE ALL VIP?  
ERASE CALL ID?  
Prompt asking you if you want to erase all 5 VIP  
records.  
Prompt asking you if you want to erase the  
current Caller ID record or VIP record that is  
shown on the display.  
ERASE MEMO?  
NEW  
Prompt asking you if you want to erase one of the 10  
numbers stored in the phone's outgoing memory.  
Number of new calls since you last reviewed your  
messages.  
OUT OF AREA  
The incoming call is from an area not serviced by  
Caller ID or the information was not sent  
PAGING YOU  
PRIVATE  
Someone is pressing the PAGE button.  
The person is calling from a number that has been  
blocked from caller ID transmission.  
REPT  
Repeat call message. Indicates that a new call from the  
same number was received more than once.  
NO CALLER ID  
There is an incoming call, but you have not ordered  
Caller ID service or it is not working properly.  
27  
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GENERAL PRODUCT CARE  
To keep your telephone working and looking good, follow these guidelines:  
Avoid putting the phone near heating appliances and devices that  
generate electrical noise (for example, motors or fluorescent lamps).  
DO NOT expose to direct sunlight or moisture.  
Avoid dropping the handset, as well as other rough treatment to the  
phone.  
Clean the phone with a soft cloth.  
Never use a strong cleaning agent or abrasive powder because this will  
damage the finish.  
Retain the original packaging in case you need to ship the phone at a  
later date.  
Periodically clean the charge contacts on the handset and base with a  
soft cloth.  
BATTERY SAFETY PRECAUTIONS  
Do not disassemble, mutilate, puncture, wet, or dispose of battery in  
fire. Like other batteries of this type, if it is burned or punctured, it could  
release toxic materials which can cause injury.  
Keep batteries out of the reach of children.  
NOTE: The RBRC seal on the battery used in your  
Thomson Consumer Electronics product indicates  
that we are participating in a program to collect  
and recycle Nickel Cadmium batteries throughout  
the United States of America. Please call 1-800-8-  
BATTERY for information or contact your local  
recycling center.  
Ni-Cd  
28  
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TROUBLESHOOTING TIPS  
CALLER ID  
PROBLEM  
SOLUTION  
No Display  
• Try replacing the battery.  
• If you are using AC power, make sure that the  
unit is connected to a non-switched electrical  
outlet. Disconnect the unit from the plug and plug  
it in again.  
Caller ID Error  
• The unit displays this message if it detects  
anything other than valid Caller ID information  
during the silent period after the first ring. This  
message indicates either the presence of noises  
on the line, or that an invalid message has been  
sent from the telephone company.  
CALL WAITING  
PROBLEM  
SOLUTION  
You must subscribe to Call Waiting for this  
feature to work.  
You hear call  
waiting tone but  
number does not  
appear in display.  
• Even if you have subscribed to both Call  
Waiting and Caller ID, you must call your phone  
company and tell them to integrate your Call  
Waiting and Caller ID services.  
29  
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TELEPHONE  
PROBLEM  
SOLUTION  
No dial tone  
• Check installation:  
— Is the base power cord connected to a working  
outlet?  
— Is the PHONE or SPEAKER light on?  
— Is the telephone line cord connected to the  
base unit and the wall jack?  
• Disconnect the base from the wall jack and  
connect another phone to the same jack. If there  
is no dial tone in the second phone, the problem  
might be your wiring or local service.  
• Is the handset out of range of the base?  
• Make sure the battery is properly charged (12  
hours).  
• Is the battery pack installed correctly?  
• Did the handset beep when you pressed the  
PHONE button? Did the light come on? The  
battery may need to be charged.  
• Make sure the TONE/PULSE switch on the base  
is correctly set.  
Dial tone is OK, but  
can’t dial out  
Handset does not ring • Make sure the RINGER switch on the handset is  
turned to ON.  
30  
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You may have too many extension phones on  
your line. Try unplugging some phones.  
• See solutions for "No dial tone."  
# button does not work • Make sure phone is set to TONE.  
• Change channels  
You experience static,  
noise, or fading in and  
out  
• Is handset out of range? Move closer to the base.  
• Does the base need to be relocated?  
• Charge battery.  
• Make sure base is not plugged into an outlet  
with another household appliance  
Unit beeps  
• Place handset in base for 20 seconds to reset  
the security code. If that doesn’t work, charge  
battery for 12 hours.  
• Clean charging contacts on handset and base  
with a soft cloth, or an eraser.  
• See solutions for “No dial tone.”  
• Replace battery.  
Memory Dialing  
• Did you program the memory location keys  
correctly?  
• Did you follow the proper dialing sequence?  
• Make sure TONE/PULSE switch is correctly set.  
• Did you reprogram numbers into memory after  
power outage or replacing battery?  
31  
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Battery  
If you experience any of the following problems,  
even after fully recharging the battery, you may  
need to replace the battery pack:  
• Short talk time  
• Poor sound quality  
• Limited range  
• CHARGE/IN USE light fails to light  
32  
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CAUSES OF POOR RECEPTION  
Aluminum siding on the building  
Foil backing on building insulation  
Heating ducts and other metal construction can shield radio signals  
You’re too close to appliances such as microwaves, stoves,  
computers, etc.  
Atmospheric conditions, such as strong storms  
Base is installed in the basement or lower floor of the house  
Base is plugged into an AC outlet with other electronic devices  
Baby monitor is using the same frequency  
SERVICE  
The FCC requires this product to be serviced only by the manufacturer or its  
authorized service agents. In accordance with FCC requirements, changes or  
modifications not expressly approved by Thomson Consumer Electronics  
could void the user’s authority to operate this product. For instructions on  
how to obtain service, call Consumer Information, 1-800-448-0329.  
Attach your sales receipt to the booklet for future reference or jot down  
the date this product was purchased or received as a gift. This information  
will be valuable if service should be required during the warranty period.  
Purchase date _____________  
Name of store _______________________  
33  
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REPLACING THE BATTERY  
The handset comes with a brand new, consumer-replaceable nickel  
cadmium (NiCad) battery pack. With normal use and recharging, a NiCad  
battery pack should last a full year. Use GE BT-12 replacement battery.  
TO REPLACE THE BATTERY:  
1. Make sure phone is OFF before you replace battery.  
Plug  
Battery Holding Strap  
5. Remove the  
battery pack.  
2. Slide open  
the battery  
compartment  
door.  
3. Remove battery 4. Pull out the  
strap.  
battery plug.  
MEMORY REDIAL FLASH  
PAUSE  
CALL BACK DELETE ENTER VIP  
ABC  
DEF  
1
4
7
2
5
8
3
6
GHI  
JKL  
MNO  
PQRS  
TUV  
WXYZ  
9
TONE  
OPER  
*
+
0
#
CHARGE  
IN USE  
DIAL  
1
SPEAKER  
MUTE  
PAGE/INT  
CHARGE/IN USE  
indicator  
6. Replace and  
plug in the  
new battery  
pack.  
7. Replace the  
battery strap.  
8. Replace the  
battery  
9. Charge the  
battery for  
12 hours before  
use.  
compart-  
ment door.  
34  
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35  
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INDEX  
A
H
Accessory Order Form 35  
Hearing Aid Compatibility 2  
Auto Standby 11  
I
B
Installation 5  
Battery replacement 34  
Desktop 6  
Wall mount 7  
Battery Safety Precautions 28  
Intercom 13, 14  
Interference Information 2  
Introduction 4  
C
Caller ID  
Call Waiting 4, 21  
Deleting all records 20  
Deleting records 20  
Dialing 20  
Message Errors 19  
Operation 18  
M
Memory Feature  
Chain Dialing 24  
Changing a stored number 23  
Deleting stored numbers 25  
Dialing a stored number 23  
Storing numbers 21  
Storing a VIP number 25  
Message Indicators 27  
Mute 12  
Receiving and storing calls 18  
Reviewing messages 19  
Chain Dialing from memory 24  
Changing a stored number 23  
Channel 12  
D
Desktop Installation 6  
Dialing a stored number 23  
Distinctive Ring 11  
P
Pause 23  
Poor Reception 33  
F
R
FCC Registration Information 2  
Flash 15  
Redial 11, 12  
Ringer 8  
G
General Product Care 28  
36  
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S
V
VERY IMPORTANT PERSON (VIP)  
FEATURE 25  
Security 4  
Service 33  
Setting Area Code 9  
Setup 5  
Speakerphone 16, 17  
Special Features 21  
Calling a VIP number 25  
Removing a VIP number 26  
Storing a VIP number 25  
Voice messaging 4,26  
Volume 8  
T
W
Telephone Operation 10  
Telephone Setup 8  
Temporary Tone 13  
Troubleshooting Tips 29  
Wall Mount Installation 7  
Warranty 38  
U
Using Call Back 24  
37  
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LIMITED WARRANTY  
What your warranty covers:  
• Any defect in materials or workmanship.  
For how long after your purchase:  
• One year.  
(The warranty period for rental units begins with the first rental or 45 days from  
date of shipment to the rental firm, whichever comes first.)  
What we will do:  
Provide you with a new or, at our option, a refurbished unit.  
The exchange unit is under warranty for the remainder of the original product’s  
warranty period.  
How to make a warranty claim:  
• Properly pack your unit. Include any cables, etc., which were originally provided  
with the product. We recommend using the original carton and packing materials.  
• Include in the package evidence of purchase date such as the bill of sale. Also print  
your name and address and a description of the defect. Send standard UPS or its  
equivalent to:  
Thomson Consumer Electronics, Inc.  
11721 B Alameda Ave.  
Socorro, Texas 79927  
• Pay any charges billed to you by the Exchange Center for service not covered by  
the warranty.  
• Insure your shipment in case of loss or damage. Thomson accepts no liability in  
case of damage or loss.  
• A new or refurbished unit will be shipped to you prepaid freight.  
What your warranty does not cover:  
• Customer instruction. (Your Owner’s Manual provides information regarding  
operating instructions and user controls. For additional information, ask your  
dealer.)  
• Installation and set-up service adjustments.  
• Batteries.  
• Damage from misuse or neglect.  
• Products which have been modified or incorporated into other products.  
• Products purchased or serviced outside the USA.  
• Acts of God, such as but not limited to lightning damage.  
Product Registration:  
• Please complete and mail the Product Registration Card packed with your unit. It  
will make it easier to contact you should it ever be necessary. The return of the card  
is not required for warranty coverage.  
How state law relates to this warranty:  
• This warranty gives you specific legal rights, and you may have other rights which  
vary from state to state.  
If you purchased your product outside the USA:  
• This warranty does not apply. Contact your dealer for warranty information.  
Model 2-9774  
P.O. Box 1976, Indianapolis, IN 46206  
15362520 (Rev. 2 E/S)  
© 1998 Thomson Consumer Electronics, Inc.  
98-52  
Printed in China  
Trademark(s) ® Registered  
Marque(s) ® déposée(s)  
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